REMOTE WORK
Communication Etiquette in a Distributed Workforce
Etiquette is more than knowing which fork to use at a fancy dinner party. It’s a social convention that encompasses agreed upon rules and interactions between groups. Etiquette within your workplace is defined by the people who make up your culture. In an in-person work environment, some rules of etiquette may include being aware of smells or keeping your workspace tidy. In a remote or distributed workforce (aka your team not working in the same physical space), arguably, the most important rules are around communication etiquette.
Julie Davis
It is vital to establish a communication etiquette that is accessible and universally applied across your organization. The primary considerations involved in effective communication etiquette of remote teams include: • How quickly to respond to each other • How and when to use video • What hours may be off limits To help you create your own communication etiquette rules, we’ve put together the following guidelines designed to maximize your efficiency and minimize your confusion.
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The Washington CPA Winter 2021
www.wscpa.org
