Appendix H: Communicating with WashU Community members diagnosed with COVID-19 Communicating with WashU community members diagnosed with COVID-19 (confirmed or presumed) or who have failed the daily self-screen
General messaging points
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I’m sorry to hear about your diagnosis (or symptoms or failed self-screen, whatever their situation is). Thank you for letting me know.
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We are concerned for your health and well-being.
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The most important thing right now is for you to take care of yourself.
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Have you already spoken to the University’s Occupational Health office (employee) or Habif Health and Wellness Center (student)? Occupational Health (314-362-3528) or Habif (314-935-6695) is overseeing the university’s COVID response protocols when one of our community members fails their screen or is positive for COVID. They will need to speak with you as soon as possible so that they can:
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talk to you about your symptoms or screening
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determine what contacts you have had here at the university; and
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determine whether we need to initiate any cleaning and disinfection protocols or quarantine protocols.
[If the person is ON CAMPUS when they disclose this information to you as their manager] Because of this diagnosis (or began experiencing symptoms or failed the screening), you will need to go home immediately. Do you have transportation to get home? If not, can someone come pick you up? ○
Send them outside or give them an isolated office to stay in that doesn’t expose them to others while waiting for transportation.
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Provide the person with an isolation mask to use when leaving campus.
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The person should avoid using public transportation to return home. Occupational Health or Habif Health and Wellness Center may be able to assist managers with a non-emergency medical transport back to the person’s home. If that is not available, managers should assist in calling for a ride.
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Close the employee’s office door and do not allow anyone into the office until it is cleaned and disinfected by Facilities.
