Opening Doors...
s i n c e 1 967 Nanaimo Child Development Centre Society NCDA Annual Report_11.indd 1
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“Doors don’t slam open” —John M. Shanahan
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contents
The purpose of this document is to communicate our story with those in key positions of influence to help improve the lives of all children, and support the strengthening of their families, which in turn enriches our communities and society at large.
ABOut us……………………………………………………...................…………….......
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Our Purpose........................................................................................................
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Our Services........................................................................................................
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Our Team............................................................................................................
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yeAr in revieW .......................……………………………...........….……….......…....
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Review of Operations......................................................................................... 10 Review of Finances............................................................................................. 12 Message from our President...............................................................................
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LOOKING AHEAD……………………………………………...........……….........…...... 14 Strategic Priorities............................................................................................... 14 Ending the Wait List............................................................................................ 15
SPECIAL THANKS…………………………………………………...............…................. 16 To our Donors & Members.................................................................................. 17 To our Partners & Sponsors................................................................................. 17 From Some Special Friends.................................................................................. 18 To our Future Supporters...................................................................................... 19
Vancouver Island Nanaimo
British Columbia
Alberta
Vancouver Calgary
Seattle
Washington
CANADA U.S.A.
Portland
Oregon
nanaimo child development centre society 1135 Nelson Street Nanaimo, British Columbia, Canada V9S 2K4 Phone: (250) 753.0251 Fax: (250) 753.5614 Email: info@nanaimocdc.com Web: www.nanaimocdc.com Canada Revenue Agency Charity # 119050755RR0001
British Columbia Society # S-0007674
This report includes summarized versions of reports and financial statements presented in more detail to members and guests in attendance at our most recent Annual General Meeting held in Nanaimo. Additional details and copies of these reports are available upon request.
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ABOUT US
our purpose Welcome to the Nanaimo Child Development Centre (NCDC). We are a registered charity which has been opening doors of opportunity since 1967. Governed by a volunteer Board of Directors with a staff of over 80 dedicated individuals, we operate primarily from our Centre located in the beautiful seaside community of Nanaimo on Vancouver Island, British Columbia, Canada. Our mission Promoting optimum child development by serving children with developmental needs and their families.
“Children are one third of our population and all of our future” —Select Panel for the Promotion of Child Health
Our vision Our vision is a community where children and youth with developmental needs and their families are able to achieve their potential without experiencing barriers. Children are happy, successful and contribute to their community with the gifts they bring and are accepted by their peers. The larger community has greater involvement with organizations that help others, such as the NCDC. In our vision, the Child Development Centre provides treatment, education, and early intervention support for children, youth, and families who may be at risk of delays in optimum child development. Our philosophy Our services are based on the philosophy that children have the right to quality services which facilitate their optimum development, and that early recognition and prompt intervention can enhance a child’s ability. Our community Nanaimo is located on the east coast of Vancouver Island (see map on page 3) and 111 kilometers north of the provincial capital city of Victoria. We are one of 25 Child Development Centres operating in the province of British Columbia and within the Vancouver Island Health Region. Our catchment area includes Nanaimo and its surrounding area which is home to over 140,000 island residents from numerous communities. The NCDC is a member of the British Columbia Association for Child Development & Intervention which advocates for solutions to common challenges on behalf of its members. The majority of these advocacy efforts are aimed at governments responsible for the education, health and well-being of our children.
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our services The Nanaimo Child Development Centre is internationally accredited by the Commission on Accreditation of Rehabilitation Facilities (www.carf.org), thus ensuring the highest industry standards possible. CARF-accredited agencies like ours adhere to practices that are based on national and international standards of quality and accountability so our clients and investors maintain a high level of confidence in us.
We provide direct services to children and their families in seven program areas:
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5
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eArly interventiOn Typically provided in the client’s home to support a familycentered model of service delivery, this program area emphasizes the importance of early identification and assessment of developmental needs. Specific services include early identification, developmental assessments, consultation with families, care providers, professionals and community members, intervention, client advocacy, education & training, and referral to other professionals and resources. The Centre includes professional staffing in specialty areas including Physiotherapy, Family Development, Speech & Language Therapy, Occupational Therapy, and Infant Development. FAmily suppOrt The mandate of this program is to build family capacity and provide opportunities for clients with identified special needs (and their families) to increase their knowledge and skills in order to maximize their independence and community integration. Specific services provided include therapeutic and skill-based individual and group support sessions, education & training, and consultation with families and community members in a range of topics including safety, social skills, and behavioural supports.
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suppOrted child develOpment The mandate of this program is to coordinate inclusive child care for children from birth to 12 years of age who require extra supports. Specific services provided include consultation with staff, family members, preschools & daycares, and professionals, education & training, advocacy, referral to community resources, development of support guide including assessment and screening for 1:1 support, and contracting for extra staffing supports where needed.
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cOmpleX develOpmentAl BehAviOurAl cOnditiOns We provide Tier 3 assessment services for children from birth to 19 years of age with a query of Autism Spectrum Disorder, Fetal Alcohol Spectrum Disorder, or CCY. Specific services provided include assessment/functional recommendations, referrals to other resources as needed, and a postassessment family conference. Professional staffing for this program include as needed: a Psychologist, Psychiatrist, Speech Language Pathologist, Occupational Therapist and administrative support personnel. preschOOl The NCDC Preschool provides a licensed, high quality, inclusive & developmentally appropriate preschool education for clients on a fee-for-service basis. Classroom and play areas are on-site at the Centre which provides 60 spaces annually. Classes are offered in morning and afternoon sessions with a choice of two or three days per week. Program commences the first week of September and completes the last week of June. c.A.r.e. prOGrAm Therapeutic lending library: equipment, DVD’s, books and toys, internet access for families, parent education and community education, Seating Clinic and paediatric partnerships. More details on our programs and services are at www.nanaimocdc.com
schOOl AGe therApy The mandate of this program is to provide services to school age children that assist in health maintenance, and provide education which increases the benefit of educational and community programs. Specific services provided include functional assessment, screening, consultation to School District support personnel, therapy intervention, advocacy, education. Professional staffing is provided by the Centre for Physiotherapy and Occupational Therapy.
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ABOUT US
our team—at the centre
KAthy SLP/DL
sAndie PT
deAnA ADMIN
vicKy SCD
cArin CDBC
BOnnie IDP
cheryl FSP/DL
AmBer FSP
Kim FDC
JOAnnA SLP
AnGi IDP
pAm HSK
christine IDP
heAther ACD
Kristeen FSP
nicOle FDC
BArB ACCTS
dAni FSP
mAry lOu HSK
eliZABeth CDBC
Judy ACCTS
dinO RD/DL
estellA SCD
trAcey OT
JAne PT/DL
our team —in the community In addition to our staff that work from our Centre in Nanaimo (pictured on these pages), many more employees and individuals contracted by the Nanaimo CDC provide support services to children and their families out in the communities. Here is a list of these members on our team:
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Amy AndreA AshleiGh cArey cArly cArrie chris christinA
cindy clOdAGh crystAl crystAl FrAn GABrielle GAil GAyle
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heAther JAcOBA JAsmine JOrdAn KAthleen Kristie leAnne leslie
lisA mArisA pAmelA penny rAchel selenA sherry sOphiA
tAmArA terry tim vernA ZAch
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Betty SCD
KATHRYN SLP
Vicky HSK
ROSE ACCTS
Jackie PT
Kathleen ECE
Teressa ADMIN
STEPHANIE IDP
Tara FSP
Julie ECE
Irene IW
KAITLYN OT
Michelle RD
Taryn PT
Michelle OT
Jan IDP/DL
Pam PD
CHRISTINE OT
YUMIKO IDP
GENEVIEVE OT
Anja PT
Kathleen SCD/DL
Tracy SLP
Sheila FDC/DL
Sandra OM
KISTY IDP
Carol ED
Desiree IT
Susan IDP
nicole OT
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YEAR IN REVIEW
The Silly Boat Race takes place every July in Nanaimo’s scenic inner harbour. Since 1984, Silly Boat Regatta has been a premiere special event raising awareness and funds for the Nanaimo Child Development Centre (NCDC). The Silly Boat Regatta is organized by the Nanaimo Child Development Centre with the tremendous support of our 200+ gracious volunteers who assist on the day of the event. Popularity for Silly Boat Regatta is growing each year with over 10,000 people attending, 50 teams participating and ultimately raising over $100,000 annually. Our many thanks goes to our Title Sponsor, Coast Capital Savings, and all corporate and community members who make this possible.
Many teams made up of businesses, families and service clubs often hold fundraisers to raise their pledges. Fun-filled signature events have resulted and our community benefits from this philanthropy. Silly Boat Regatta offers a wide range of FREE entertainment showcasing local music performers, children entertainers, bouncy castles and many other fun and exciting family activities. The high point of Silly Boat Regatta is when teams construct their idea of the silliest boat using recycled/ recyclable materials and venture to navigate around a buoy in Swy-A-Lana Lagoon and back to shore without capsizing. For more information visit www.sillyboat.com
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Our newest major fundraising initiative, the Run Walk & Roll event is open to athletes of all abilities including Runners, Walkers, Baby Strollers, Wheelchairs & Power Chairs – all are welcome to participate. This community minded event is held the third Sunday of May each year here in Nanaimo. The need for our services is great and we are faced with a waitlist of 430 children and an average 12 month wait list. No
child with developmental needs should wait for quality services, so Run, Walk or Roll, collect pledges, and have fun while making a difference that matters to children and their families. With community support, funds raised at this event will help children now, while also “Opening Doors” for their future. Sponsorship opportunities are also available. For more information visit www.nanaimorun.com or call the Resource Development Department at (250) 753-0251 Ext. 264.
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YEAR IN REVIEW
highlights of
review of operations During our latest year we served nearly 1800 children and their families in one or more of our seven program areas. The ages ranged between birth and 19 years old, with the majority of children served between 3 and 5 years of age. There was a 34% decrease in the number of new clients waiting for initial service. The waitlist was impacted positively by a temporary SLP position which was funded by the Board through fundraised dollars. 100% of our families reported that our services impacted positively on their child’s life and 94% of our Family Support Program clients report satisfaction with the program.
There are four key areas that we measure in order to manage our overall performance in operations and service delivery: Effectiveness, Efficiency, Accessibility, and Satisfaction. Regular monitoring and reporting of performance in these four areas is a mandatory requirement for international accreditation by the Commission on Accreditation of Rehabilitation Facilities (CARF), through which the NCDC has been approved since 2004. Within each area is a series of supporting objectives which drive the operational efforts of the NCDC team. Progress towards these objectives is monitored and measured; results for the latest year are summarized in the following tables:
effectiveness objectives
results
Maximize parent’s ability to facilitate their child’s development
100% of parents reported improved ability to facilitate their child’s development
Maximize the clients attainment of skills and abilities
98% of clients reached at least one of their goals (as documented in the client’s chart)
Maximize the effectiveness of the SCD Level 2 position
100% achievement of goals of SCD Level 2 support worker placement
Increase the social skills of preschool clients
100% of our Preschool children showed improvement or maintained social skills
efficiency objectives
results
Maximize # parents completing parent education groups
92% of parents enrolled in Parent Education groups completed groups
Maximize parents timely access to reports
70% of our client’s receive a report within 6 weeks of their assessment
accessibility objectives
results
Minimize the number of children are waiting for SLP services through addition of SLA (speech language assistant) position
16 clients received direct service from the SLA
Minimize the number of new clients waiting for CDC service
There was a 34% decrease in the number of new clients waiting for initial service
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of outcomes satisfaction: client families objectives
results
Maximize satisfaction of children and families who 100% of CDC families reported they were satisfied with the positive report CDC services impact positively on their child’s life impact of CDC services on their child’s life Family Support Program clients who report satisfaction 94% of clients participating in the Family Support Program report with program satisfaction with the program Maximize satisfaction of children and families at discharge
100% of discharged CDC families surveyed indicated satisfaction with service received from the CDC
Maximize satisfaction of children and families six months after discharge from CDC services
83% of families indicated satisfaction that the services received at the CDC improved their child’s skills and abilities post discharge
Stakeholder and Staff Satisfaction were also measured as part of our Performance Review. These and the aforementioned results can be found in our Information Management Report (IMR) found on our website www.nanaimocdc.com. Results have been consistently strong in each area and most target goals were either met or exceeded.
Clearly the key area of Accessibility presents the most potential - and need - for improvement in terms of operations. The key concern in this area is an increasing waitlist for services. This is explained further in this document and is a key element of our short term strategic priorities as outlined in Section 3.
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YEAR IN REVIEW
review of finances The NCDC Society (NCDC) is an independent, nonprofit, charitable organization that is exempt from federal income taxes as approved by the Canada Revenue Agency (CRA). Our financial statements are audited annually. The auditors’ report is filed annually with the CRA, whose Charities Directorate displays financial summaries of all registered organizations which can be viewed online at www.cra-arc.gc.ca/charities. A copy of the complete Auditors’ Report is available upon request by contacting the NCDC. The NCDC is also internationally accredited by the Commission on Accreditation of Rehabilitation Facilities (www.carf.org); therefore, its programs ensure the highest industry standards possible while providing risk reduction and accountability.
Allocation of t otal expenses
83%
Programmed Expenses (includes staff, supplies and equipment)
14% 3%
Administration Expenses (includes building, facilities)
Fundraising Expenses
expense Allocation by program
41%
Early Intervention
36%
Supported Child Development
10%
CDBC
6% 5% 2%
Family Support School Aged Therapy Preschool
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a message from our president As we look forward to many more years of service, my thanks go to all current and past board members for the many hours that they have put in to ensure that the Centre stands out as a pillar of service in our community. A special thank you to staff and volunteers that have made this such a successful year. Without the help from community partners (service clubs, corporations, media and individuals) who assist us in raising funds and community awareness, we would not have accomplished so much and come so far. The Board has worked on defining our advocacy role. Waitlists and wait times remain a concern. Putting into action our plan to increase work and therapy space, the placement of two ancillary buildings on site was made, through generous donations and financial support from many sources. We appreciate your support to help Opening Doors for children with developmental needs in our community. Respectfully submitted, Michael Robinson
Michael Robinson, Jean-Marc Jaquier, Graham Ramsay
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LOOKING AHEAD
what’s on the the ncdc strategic plan identifies four key directions, as follows:
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GrOWth & eXpAnsiOn OF services We will implement an effective, efficient, and integrated approach to managing the growth of services, to meet the increasing needs of children and youth with developmental needs and families in the community. description: Current waitlists for service require that we expand our services—both to serve more families, and possibly to provide a wider range of supports. This may include: working with other organizations and government to develop local services; finding better waitlist management approaches; coordinating with Aboriginal service delivery; and addressing other emerging service needs. We will proactively engage in conversations and planning about questions such as “How large do we get?”, “What will be needed in the organizational structure?” and “What other models of service delivery are feasible to explore?”
Board of directors (back row l-r) Jim plasteras, Andrea mccaw, michael robinson (president), colin Bartlett, Graham ramsay (vice president), stuart hopewell; (front row l-r) Jane eade, Blake mcGuffie Jean-marc Jaquier (treasurer), nancy Axford
rationale: This strategic direction is a direct response to our growing community. Success in this area will allow us to more fully live up to our mission, vision, and philosophy, by providing support and assistance to children, youth, and families when they need it, and as they change over time. It will enable us to better manage waitlists, and address space needs as we grow.
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open, and equal access is a key element of our philosophy and we can only ensure this with increased funding levels. It will also enable us to reduce waiting times, recruit and retain qualified staff, and reduce our dependence on government funding. The latter would make us less vulnerable to sudden shifts in government priorities and funding programs. We have considerable experience and successes to date in Resource Development with signature fundraising events, support from event sponsors and service clubs, and adding a fundraising/ marketing staff position. Our positive profile in the community, awareness of government initiatives, property for facility expansion, and CARF accreditation will assist us in resource development initiatives.
FundinG & FundrAisinG We will expand our sources of funding and increase fundraised revenue to support unfunded and underfunded services, as well as facility expansion. Description: Our current funding must increase to adequately cover the cost of providing quality services for families, children and youth, while providing fair and equal wages and benefits. Some people are unable to access services due to waitlist times and government eligibility requirements. There are some supports that the provincial government does not fund. In addition, the expansion of services will require additional space, either in our current location or other facilities. To accomplish this, we will need to expand our annual operating budgets as well as capital resources. We will access additional funding from provincial ministries, as well as federal and municipal government and foundation funding, and investigate individualized funding. We will continue to implement our fund raising and marketing plan. Rationale: This strategic direction will enable us to better meet community needs and our mission statement. Timely,
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AdvOcAcy We will implement advocacy efforts to reduce barriers to service access and to raise awareness of the NCDC and children and youth with developmental needs, and their families in the local community. Description: We have formalized our advocacy efforts. We will continue to partner with the Vancouver Island Health Authority, Ministry for Children & Family Development, School Districts, and Aboriginal communities to advocate for additional services. We will focus our advocacy work on several specific areas within the purview of the provincial government, including: adequate funding to recruit and retain qualified staff; reduce wait times; address increased government contract requirements such as accreditation and reporting; increase access to staff training and
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he horizon advanced education opportunities; and improve service and coordination for school age children. We will also focus on promoting awareness and education regarding children with special needs for people in the region, including the health sector. Rationale: This strategic direction will help us increase our own awareness and understanding, and better meet community needs. It will enable us to expand partnerships with community professionals and paraprofessionals, by proactively taking the opportunities to provide input to the medical community and speak to service clubs and other community organizations. This will create synergy with the first two strategic directions, as an increased profile will help our fundraising and expansion efforts. Our existing positive community partnerships and visibility, and participations in local committees means that we are already “on the agenda” and have a platform from which to quickly initiate this already strategic direction.
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successiOn plAnninG We will develop a succession plan for volunteer and staff positions. Description: A succession plan helps ensure continuity of knowledge, skills, and experience in both Board and staff groups, which in turn supports the long-term stability and capacity of the organization. It can include plans for training and knowledge transfer, and strategies such as mentoring, setting career paths, job shadowing, and phased retirement. Our succession planning will focus on Board leadership and key management positions. Rationale: Changes in Board membership and key staff positions can result in the loss of vital expertise and experience, as well as knowledge of the organization and community, and relationships with partners. Creating and regularly reviewing and updating a succession plan will help mitigate this risk.
the heart of the matter: ending the waitlist The Nanaimo Child Development Centre provides an interdisciplinary wrap around service to children and families. Early Intervention promotes optimal development in children and family support at a time that is critical for gains in developmental milestones. Waitlists and wait times for services are a significant barrier. Through coordinated advocacy and fundraising, children are experiencing a decrease in wait times in speech and language compared to previous, however, 8 months of waiting for assistance is still far too long. We must be diligent in our efforts to continue to mitigate this extensive wait for families. With your support and involvement we can make a difference in the lives of the children and families whom we serve!
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SPECIAL THANKS
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to our donors & members We would like to acknowledge the generous contributions of thousands of individuals, service groups, corporations and foundations since we opened our doors in 1967. Your contributions support the services we deliver to children and families in our community. $100,000+
BC Association for Charitable Gaming Big Kahuna Classic – P. Johnstone Memorial McDonald’s Restaurants / Ronald McDonald House Charities Pythian Cerebral Palsy Committee United Way Woodgrove Centre Variety – the Children’s Charity $50,000+
Coast Capital Savings Kinsmen Club of Nanaimo Show You Care Society Vancouver Foundation $25,000+
H. Hollister Central Island Broadcasting CHUB Radio Coastal Community Credit Union Cranberry Arms Ventures Ltd. Employees of the City of Nanaimo Fraternal Order of Eagles #15 Government of Canada Hub City Lions Club Ladysmith Healthcare Auxiliary Lions Club of Nanaimo - Cedar Rotary Club of Nanaimo Sears Canada Telus Community Engagement W.R. Addison Loading & Hauling $10,000 +
T. Ciammaichella M. Kissinger C. & D. Webber BC Hydro (HYDRECS) Canadian Western Bank Canem Systems CIBC Wood Gundy Country Club Centre ET Family Church Fraternal Order of Eagles #2101 Gyro Club of Nanaimo Kinette Club of Nanaimo Mid Island Co-Op Nanaimo Community Foundation
Nanaimo Harborlites Lioness Nanaimo North Town Centre Orange Lily Lodge Order of the Royal Purple #16 Queen Alexandra Foundation Rotary Club – Daybreak Rotary Club – Lantzville Royal Canadian Legion – Ladies Auxiliary #10 Shrine Club #10 TD Canada Trust Tidesmen Barbershop Chorus V3 Mediaworks Wellington Hotel $5,000 +
Dr. W. Carr R. Gaultois V. Massy & G. Scott M. McNab’s Corn Maze Dr. P. Radcliffe Archie Johnstone Plumbing & Heating BC Ferries BC Thermal Applicators Blake Erickson Roofing BPO Elks Lodge #26 Canada Safeway Citigroup Foundation Fairview Community School G. McDonald – Big Cheese Hockey Classic Helping Hands of WorkSafe BC Independent Order of Foresters. #1121 I.O.D.E. - Malaspina Chapter Island Savings Credit Union Kiyo Salon & Say Spa Lions Club – Protection Island Long Lake Chiropractic Loyal Order of the Moose Mid Island Co-Op Motor Dealers Association Nanaimo District Senior House Society Nanaimo Port Authority Nanaimo Regional General Hospital Employees Nash Excavating Pacific Coast Savings Foundation Quality Foods Rotary Club – North Royal Canadian Legion – Mt. Benson #256
Rubber Rebels Women of the Moose Phone Me Gord Communications Thrifty Foods Toskan Casale Foundation VisionArts Eyecare Centre Walmart Canada Inc. $3,000+
B. McGuffie R. Meyerhoff D. Collins K. & C. Westfall Associated Canadian Travellers Atlas Engineered Products Ltd. BMO Investments Inc. Canada Post Employees Coast Bastion Inn Great Canadian Casino Harmac Pulp Operations Hub Excavating Jumping Jiminy’s Playland & Café Keg Restaurant Long Lake Nursery Mommy Mafia SBR team Orthoticare Clinics Inc. Oxy Hotel and Liquor Store (The) Palladian Developments Inc. Queen’s Hotel (The) Safer Ocean Systems Starbucks Coffee United Fishermen & Allied Workers Local #15 Vancouver Island University Western Supplies Estate of Margaret Marino Estate of David Dunn Estate of Margaret Gilbert Estate of Leah Pace Estate of Alice Pauline Hobbs Estate of Ernest Agar Estate of Marta Joula Estate of Ernest Agar Estate of Marta Joula In addition to these listed donors, there are hundreds more contributors who are acknowledged annually in our honour roll, donor wall, and donor recognition event.
to our partners & sponsors NCDC acknowledges the financial assistance of the Province of British Columbia. Our work and successes in the communities we serve would not be possible without the tremendous support of our partners in service delivery, including: Ministry of Child & Family Development Vancouver Island Health Authority School Districts #68, 69, 70, 79 Boys & Girls Club of Nanaimo Boys and Girls Club of Central Vancouver Island Chase River City of Nanaimo
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City of Nanaimo Parks & Recreation Fairview Community School Greater Nanaimo/Ladysmith Early Years Partnership Vancouver Island University Tillicum Lelum Aboriginal Friendship Centre Immigrant Welcome Centre Ladysmith Resource Centre Our service delivery system is dependent on many more important players including community child care workers, paediatricians, physicians, psychiatrists, psychologists, public health nurses, audiologists and other health and
education personnel who we wish to acknowledge for all their efforts. We also thank the hundreds of participating teams in the Silly Boat Regatta since its inception in 1984; their team pledge monies combine with our excellent corporate support to keep this our premiere fundraising event every year. Refer to our website www.sillyboat. com for a list of sponsors. Last and certainly not least, we thank the thousands of volunteers over the last four decades who have given so freely of their time.
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“ 4
SPECIAL THANKS
from our friends & clients
“Adam started having seizures when he was 3 months old while visiting family in Japan. We spent 12 days in a hospital in Japan and then were flown directly to BC Children’s Hospital. Within a week of coming home Jan from the CDC contacted me. We met and she explained all the services available at the CDC as well as other services available in the community. Because of the severity of his seizures, he required brain surgery called “functional hemispherectomy” just before his 1st birthday. The surgery was successful but this left him hemiplegic on the right side of his body. He has had physiotherapy services at CDC for more than 5 years and at times, the occupational therapist, when needed, in order to improve his fine motor skills. I took the “Hanen” course through the SLP Program which taught me strategies to encourage Adam to express his needs and wants using more words and signs while he was waitlisted for speech therapy. These services and the staff and the volunteers at CDC whom we’ve worked with have affected us greatly. They have helped us to be strong and taught us not to give up hope. We cannot imagine what our life would be like without all the help we received from CDC and we are so grateful.” —Etsuko Carson, parent Davin and Alexis were born extremely premature at 28 weeks gestation (3 months early). They spent 4.5 weeks in the Neonatal Intensive Care Unit (NICU) in Victoria, and then were transferred back to Nanaimo where they spent an additional 5 weeks in the Nanaimo NICU. Shortly upon our arrival back in Nanaimo, Jan visited us in the hospital and explained that due to Davin and Alexis’ prematurity, they would require additional support - that could be provided by the Child Development Centre (CDC). Soon after the babies were released from the hospital, Jan and Jane (physiotherapy) from the CDC visited our home and helped us on a regular basis with concerns regarding Davin and Alexis’ development. For instance, aid was (and still is) provided to help Davin and Alexis deal with challenges associated with feeding, acid reflux, sleeping, crawling and learning to walk. Even toys were lent to us to help with their development. Thanks to the support from the Child Development Centre, Davin and Alexis are now healthy rambunctious 15 month olds (12 months corrected) with a bright future!.” —-Liane Stenhouse, parent “Six and a half years ago our son Nolan was born. He was born with trisomy 21, commonly known as Down Syndrome. We knew nothing about Down Syndrome at the time, but as soon as we arrived home from the hospital, we were contacted by an infant development specialist at the Child Development Centre, who came to our house to lend support and teach us how to help Nolan. Over the next few years, Nolan received other services from the CDC such as occupational therapy, physiotherapy and speech therapy. We are so thankful for the early intervention that Nolan received from the CDC and all the kindness and extra support we were given from them. Today, Nolan is a thriving grade one student who loves school and is doing great in all aspects of learning. We can’t thank the CDC enough for helping Nolan get started.” —Leslie and Michael Ostle, NCDC clients/parents
”
“We first discovered Caylee was not meeting her milestones just before her first birthday and we took her in to see our pediatrician. He then referred us to the CDC. Subsequently, she was diagnosed with Global Developmental Delay. She is delayed in all aspects of her development and she is at the stages of 18 months to 3 years old. During the next 5 years we saw therapists in Physiotherapy, Occupational Therapy, Speech Therapy, Supported Child Development (child care support), and the Infant Development Program. Caylee is almost 6 years old and she is still receiving support from the CDC. Having an organization such as the Child Development Centre in our community is such a blessing. I don’t know where we would go without their help.I can’t say it enough. Thank you for helping our family!” —The McCaw Family
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”
to our future supporters donation All donations made to the NCDC are tax deductible and go directly to programs and services that support children and families in our community. Here are some options: Online donations: Donate directly to the Centre on our secure server at: www.nanaimocdc.com/howtodonate.php monthly Giving plan: We can help arrange pre-authorized monthly contributions from your credit card or chequing account; in exchange, you receive a tax-deductible receipt and help to make a positive difference in a child’s life. Wall of caring: For annual contributions of $500 or more donors are eligible to have their name displayed in a prominent location in the reception area of our Centre. leave a legacy: In your will and estate planning, consider making a provision for us or naming us as the beneficiary. We are registered with Leave a Legacy British Columbia (www.leavealegacy.ca) whose purpose is to provide information to individuals considering financial gifts or bequests as part of their estate planning. This excellent national program is administered by the Canadian Association of Gift Planners and its website provides information including reasons for giving and tax benefits for bequesting to your favourite charity.
grant As a registered charitable organization, we are eligible and always interested in being considered for various grant monies issued by organizations which support social development and particularly the developmental needs of children and their families. These funds are vital to assist with financing of our continued growth to meet increasing demand for our services. If your organization or another one you know offers funding assistance to organizations like ours, please let us know! We receive funding from the Province of British Columbia in conjunction with the BC Lottery Corporation and Playtime Community Gaming Centre, Nanaimo, BC
volunteer Please visit our website at www.nanaimocdc.com/youcanhelp for more details including a downloadable volunteer manual and application form.
“Take a sad song and make it better...” —Sir Paul McCartney
donations in kind: We accept quality used toys, books, and other appropriate items. Please call and arrange to drop them off at the Centre.
membership Individual membership is $20 per year. You receive our bi-annual newsletter and are eligible to vote in our annual meetings and elections. Becoming a member adds another important name and voice to our advocacy efforts.
sponsorship There are numerous sponsorship opportunities throughout the year for corporations, service clubs, and other organizations. These opportunities provide public acknowledgment of your support in various ways including name placement in our printed materials, event signage, websites, and other promotional tools. Our most popular initiatives include the Silly Boat Regatta (www.sillyboat.com) every July and the Little Drummer Fund which runs between December and February each year. Please contact our Resource Development department to discuss this further or request a meeting.
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Thank you for opening doors to children in our community
1135 Nelson Street Nanaimo, British Columbia, Canada V9S 2K4 Phone: (250) 753.0251 Fax: (250) 753.5614 Email: info@nanaimocdc.com Web: www.nanaimocdc.com
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