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Proud to be Zachary’s only locally owned, managed, and staffed newspaper. Zachary Post • Tuesday, May 5, 2020 • Vol. 16, No. 18 • Published Weekly • Circulation 16,000 • zacharypost.com © 2020
Joining the List of Heroes: Our Community Banks
Bank of Zachary, Bank of St. Francisville, Landmark Bank, Feliciana Bank, Guaranty Bank
By Patricia Rachal Stallman rachal2743@gmail.com,225-635-2809 The PPP Fights COVID-19 On December 31, 2019, the World Health Organization reported a “mysterious pneumonia” in Wuhan, China, and on January 30, 2020, declared it “a public health emergency of international concern.” By early January, the coronavirus had already begun spreading throughout the United States. As governors imposed quarantines and shuttered all non-essential businesses, the prospect rose of people escaping the virus with their lives, but not their jobs. The pandemic had brought with it an economic crisis. The U. S. Congress earmarked, first, $350 billion and, later, another $310 billion for the Payroll Protection Program under the Small Business Administration. The intent: to keep employees on the payroll for eight weeks. Businesses could prepare for reopening; essential businesses could remain open, though customers were fewer; and employees could pay their bills, buy food, and avoid losing their homes. As long as borrowers used at least 75 percent of the loan to pay their employees’ salaries, benefits, and related expenses, and no more than 25 percent to pay the business mortgage, rent and utilities costs, the government would forgive the loans. But Here’s What Happened The first round of loans began April 3, 2020. The SBA’s list of “existing lenders” did not initially include most community banks. The megabanks jumped in. The money ran out in less than two weeks. The community banks prevailed on behalf of small business. Nothing prohibited any bank from handling larger loans first. As the program unfolded, SBA officials learned that some large companies with multiple locations had applied more than once and received multiple loans.
Pictured left: Mark Marionneaux, a 2010 graduate of the LSU Graduate School of Banking, joined the Bank of Zachary in 2011 and was named president and CEO after serving as senior vice president and chief lending officer. He earned his bachelor’s degree in agricultural business at the University of Louisiana, Monroe. In 2016 the Zachary Chamber of Commerce named him Business Person of the Year; in 2014, The Greater Baton Rouge Business Report named him to its “40 under 40” list of achievers. Active in the volunteer community, he has served on numerous non-profit boards. He and his wife, Alicia Parker Marionneaux, who is a pharmacist, live in Zachary with their three children. Photograph by Don Kadair
Further, the office of the treasury announced that it had never intended the PPP to benefit publicly traded companies that could negotiate their own loans. Voices rose from the halls of Congress and the public at large, calling for repayment of the funds. The best assessment of the first loan roll-out: It was fast. During the first week of the first wave of the program, however, some of the community banks lost time scrambling to join the list of approved lenders, then worked through nights and weekends from kitchen tables and home offices to submit their clients’ applications while observing the governor’s call to sequester during the pandemic. It was a case of David versus Goliath. Commitment and Passion Mark Marionneaux, Bank of Zachary, noted, “Knowing how important these loans were to our customers, we worked around the clock—nights, holidays, and weekends—to get it done. When the PPP reopened at 9:30 a.m. on April 27, we were 100 percent ready to submit. We had worked until 1 a.m. that morning to ensure that 100 percent of our applications were submitted. If
Ben Cavin, president and CEO of Landmark Bank, is a Zachary native and a graduate of Zachary High School. After earning a Bachelor of Science in Business Administration from Northwestern State University, he added a master’s in business administration with a concentration in finance from Southeastern University. He is also a graduate of the Graduate School of Banking at LSU. A “believer in the community bank mission,” he has served on the Rotary Club Board, the Chamber of Commerce Board, and the Zachary Arts Council Board, and was the first recipient of the Zachary Chamber of Commerce Young Professional of the Year award. He has also served as the elected representative for the City of Zachary City Council, District 4, which he describes as “one of the greatest honors of my life—to be elected by the residents of my home town to serve as their representative.” Ben and Nikki Cavin live in Zachary with their three children.
H. Carter Leak, IV, president and CEO, left, commercial lending, Bank of St. Francisville, with his father, H. Carter Leak, III, chairman emeritus and founder. Before coming home to join West Feliciana in building a strong educational, spiritual, civic and economic life for the community, Mr. Leak IV was employed for 13 years with CB&I (formerly the Shaw Group, Inc.) as controller for the plant services segment in Baton Rouge and, later, as vice president and controller for the engineering, construction and maintenance segment in Charlotte, North Carolina. He is a graduate of the LSU Graduate School of Banking; a certified public accountant, he earned a bachelor of science in accounting from LSU in 1997. As a graduate of the Charlotte Leadership Forum, Mr. Leak invests significant time in mentoring young men and boys through his involvement with non-profit organizations including Young Life and Rotary International, as well as through local sports programs and his church. He also represents West Feliciana on the Board of Directors of the Baton Rouge Area Chamber of Commerce and is chairman of the Young Life Committee in West Feliciana Parish. He and his wife Brittany live in St. Francisville with their three children. Photograph provided by Sadler Ward
there was ever a time when where you bank matters, it’s this pandemic. The loan program has been a monumental lift for the community banking industry across the country. “While a lot of our economy has shifted to a transactional environment, See COMMUNITY BANKS on page 2
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COMMUNITY BANKS continued from page 1
community banks work off of relationships…and good, honest, hardworking people is what we thrive on, not only our communities and our customers but our employees as well.” Feliciana Bank’s president, Jaye Bunch, agrees with that portrayal of the people of Zachary and the Felicianas. Still, he was a bit surprised—but just a bit—when some of his customers who could have qualified for a PPP loan—the forgivable loan, remember—explained that they “didn’t want to take funds from those who needed the money more.” Knowing the people the bank serves, Marionneaux says, “having a good relationship with our business community is what we’re about, what makes us who we are. “Behind every great team is a really strong culture of passionate and committed people. I’m proud that the employees of the Bank of Zachary are passionate and committed to the communities we serve and to the rela-
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Haley Davis, universal banker, helps a customer open an account at Bank of Zachary. Photograph by Don Kadair
tionships we hold near and dear to our hearts here locally.” Echoing that commitment, Landmark Bank’s Ben Cavin reports that, like the officers and employees of the other community banks, he and his staff “have consistently worked 12hour days, including weekends and holidays, to make sure we were taking care of all of our customers. We prioritized the loans in the order we received the completed applications, as opposed to putting those who had the most money in the bank at the head of the line…because in small communi-
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Cyndi Blanchard, whose fellow employees refer to her fondly as “the face of the Bank of Zachary,” greets customers at the front desk. Ms. Blanchard, a resident of Zachary, joined the bank in 2014. Photograph by Don Kadair
ties like ours, every job is essential.” Carter Leak IV of Bank of St. Francisville adds, “While we’re not quite first responders, we feel that the government made a wise move in partnering the treasury and the SBA with the banking industry, primarily the community banks.” Community banks know their customers and their customers’ needs, he explains, and will fight to help them come out the other side of the pandemic with both health and income intact. The people of the community are what is important, not loan amounts and processing fees. He emphasizes that PPP applicants don’t have to be customers of the bank. “Our goal is to help the entire community.” Different Methods, Same End Marionneaux describes more than a few customers who dealt with other banks—or tried to—and came back to Bank of Zachary. Elsewhere, they discovered, they were the small fish in the big pond. “Here, in our pond, they’re the big fish.” Ben Cavin, of Landmark, had a similar experience. “We have had several customers who got their applications in early, but as money ran out, they received generic emails or letters from the larger banks, telling them they had not been processed during the first round. “We have had approximately 10
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Landmark Bank officers live in the communities they serve. Standing ready to assist their neighbors are, from left: Ritha Milton, who hails from Central; Terri Whetstone, from Zachary; Cassandra Smith, Amite; Angie Gross, Clinton; Jennifer Boyd, Zachary; Shannon Schmidt, Clinton; Linette Butler, St. Francisville; Benjamin Cavin, Zachary; Carrie McGehee, Ethel; Brandy Westmoreland, Zachary; Alison Sharp, St. Francisville; Morgan Lancon, Clinton; Virdie Chip Moeller, Clinton; and Faye Ivy, Jackson. Photograph provided by Jennifer Boyd
customers come back to us during this second round and ask if we would consider processing their request, because they have had no indication from the larger banks on their status. They were beginning to worry that the second round would run out and their applications would remain unprocessed. “We have been able to handle their requests, in many cases before the big banks even returned their calls.” Standing up to the megabanks meant outsmarting them, not only by investing more time processing applications—and at odd times of the night and day—but by calling upon individual strengths as well. The community banks developed processes that worked for each of them. The Bank of St. Francisville, Leak says, emphasized technology; it began with a communication that included “informative links with summaries about the program and answers to frequently asked questions.” Next, “we used our website to put out videos that explained exactly what our customers needed to do so that we could process the applications efficiently. If we had limited ourselves to one-to-one conversations, we couldn’t have helped as many people.” In one video, Aimee Cook, vice president of commercial and residential lending at Bank of St. Francisville, takes the viewer through the PPP application form, cell by cell, line by line, explaining exactly which pitfalls to avoid and how to provide the correct information. She cautions the viewer, for example, to use a font small enough to fit the entire social security number within the cell that calls for it. Many applicants, she learned, stalled their application simply by using a font that was not readable. To demonstrate how to arrive at the loan eligibility amount, she explains
DRY’S
Jaye Marley Bunch, right, Feliciana Bank president and chief lending officer, confers with Brittney Griffin, left, his executive assistant, and Amy Tynes, center, manager of the loan department. All are residents of Clinton. Mr. Bunch, a 2013 graduate of the LSU Graduate School of Banking, earned his undergraduate degree in business management from Southeastern Louisiana University in 2005. He began working at Feliciana Bank part time while attending college; then, on January 6, 2006, he began his banking career as a teller. At the time he was named president on January 1, 2018, he had worked with the bank “in every single position and capacity.” A current member of the Clinton Lions Club, he has served on the board of the East Feliciana Chamber of Commerce. He believes that banking “is all about developing and cultivating relationships with the bank’s customers” and that most people “still want face-to-face interactions with a person in whom they have confidence.” Jaye and Maria Dominguez Bunch and their three daughters live in Clinton, where they are members of Our Lady of the Assumption Catholic Church. Photograph provided by Brittney Griffin
how to enter payroll and other figures. “The beauty of community banking when using the program,” Mr. Leak says, “is that we already know the businesses, and they know us. It’s easier for all of us—the banks and the businesses—to work with people we know.”
Landmark, too, has “taken a lot of steps to make this process as easy as possible for those who have applied with us.” Cavin designated Brandon Noel “our primary source for PPP information” and provided Mr. Noel’s telephone contact. “He emailed the application form and supporting information and walked each customer through the process. “We have allowed customers to sign the forms in their cars at our drivethrough locations. We have delivered documents to their businesses while waiting outside to avoid exposure. We have done and will do anything necessary to make sure the process is as easy as possible.” That gulf between the big banks and the local lenders just grew a few more miles. Cavin offers another difference between community banks and the giants: During the opening days of that first wave of loans, when Landmark Bank and Feliciana Bank were busy working through those “system issues”—calling the government numbers to ask for inclusion on the list of official lenders—rather than hold up their customers, they referred them to what Cavin calls their “peer banks.” Mr. Bunch says he too “had to battle through the government telephone system for almost a week before we could reach a telecommunications officer for the SBA website…only to find out that all that person could do was answer the phone. You don’t want to tell your customers to wait on something you have no control over,” he says, explaining that successful loan applications for his customers was more important than who guided them through the process. “We have direct dialogue,” Cavin continues, “with the other community banks to ensure that we are taking care of everyone.” While the larger lenders certainly
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The Bank of Zachary staff hails from communities the bank serves: Zachary, Baker, Pride, Central, Watson, Denham Springs, St. Francisville, Clinton, Slaughter, Jackson, Wilson and even Baton Rouge. Mark Marionneaux, bank president, explains that customers represent all of these areas and communities surrounding the main office in Zachary and the branches in Central and Watson. Employees, above, wearing team garb, are celebrating the day after LSU won the national championship. Photograph by Heather Prejean
fill a niche or two, Cavin doubts “you would ever see Chase and Bank of America calling each other to share
POST 3
ideas and help each other work through system issues. “That, however, is exactly what we have done with our local peers, and as a result, we have taken care of our communities, which is the most important thing.” A Few Figures Bank of Zachary’s Marionneaux shares a few figures: “In the first wave, we made 145 loans for a little more than $18 million; in the second, we made 84 loans for a little over $7 million. “Eighty-two percent of the loans we made in the first round were under $150,000, and the average amount was $127,000.” Those figures are an indication that the PPP funds went to small businesses, as intended. Though bank employees are still working to determine the number of loans “relative to the actual number of paychecks,” he estimates that Bank CONTINUED on page 6
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POST Tuesday, May 5, 2020
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POST Tuesday, May 5, 2020
CONTINUED continued from page 3
of Zachary loans could affect 1,500 to 2,000 paychecks. “That’s where the program is having its impact.” At Landmark, Mr. Cavin estimates “approximately 50 applications since the program began, and another 20 to 25, depending on how long the PPP money lasts.” He estimates as well that the loans provided salaries for between 425 and 450 jobs.
“We have worked applications from a wide range of businesses, including, but not limited to, contractors, retailers, industrial customers, restaurants, and churches.” Landmark has processed loans “primarily from East Feliciana—including Clinton, Jackson, Slaughter and Ethel—and from East Baton Rouge, but also from Zachary, Greensburg, Amite, Pride, and several others in between.” Bank of St. Francisville processed
over 100 loans in round one, and again over 100 in round two. Amounts ranged from a few thousand to several hundred thousand, and affected the paychecks for a “wide range of businesses…from those with a sole proprietor to those with several hundred employees.” The types of businesses the Bank of St. Francisville served include retail, the hospitality industry, realtors, interior designers, hospitals, contractors, and churches.” Jaye Bunch reports that Feliciana
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Bank approved 34 loans in amounts of $2,000 to $250,000 for a total of $1,360,000, for an average of $40,000 per loan. He predicts that the bank “will probably end up with about 50 loans before the money runs out.” A typical loan was $2,000 to a small local trucking company. The present moment, he says, “is not all gloom and doom.” Grocery stores and gas stations are “doing well,” and the local hardware store, while open fewer hours, is doing a prepandemic level of business. He calls attention to the many non-profits in East Feliciana, including RKM Clinic in Clinton and Dixon Correctional Institute, the veterans home, and Eastern Louisiana Mental Health System in Jackson, all of which employ large numbers of people. “Business is picking up,” he reports. “We’ve had a really strong month and a half.” He lauds the banks as “pillars of their communities,” noting, “These four small-town banks have about 400 years of combined time serving this area. That’s impressive.” Doing Their Part Though nationwide the smaller lenders processed most of the PPP loans, Marionneaux cautions, “Numbers and statistics tell only a piece of the story. The anxiety our small businesses are going through now, and then the elation and relief they experience when they get that call at 10:30 at night…and just cry, just show raw emotion, because they won’t have to lay off their employees…. Whether we do 10 loans or a thousand, we are going to do the best we can with all those who come to us— the best we can until the money runs out.” Echoing the other bank presidents, he puts the efforts of the community banks into perspective: “We are in the middle of a huge medical crisis, and there’s a medical community out there fighting a much harder fight than ours.” The four say they are honored to do their part.
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Top of the line house cleaning. Cooking, ironing, washing. We clean everything. Nothing too big! Yardwork & Weeding. We do what they don’t want to do – we work hard! 225-465-3025
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Classifieds REAL ESTATE 4800 Hwy-19 Retail space for lease, next door to All Pro Tint & Tucker’s Seafood---2000sf @ $2,030/mo. Call Mike Gennaro Cell # 225-931-3111, Derbes Falgoust Commercial Real Estate, 10455 Jefferson Hwy., Ste. 210, Baton Rouge, LA 70809 Office# 778-5858 Nice House for Rent - 3BR 2bath in heart of Clinton call Terri- 683-9335 3br 1b new wood floors, paint, and appliances. Fenced yd. Zachary schools. Corner Hwy 19 & Kennedy dr. Zoned for office or residential. No pets. No smokers. $1250/mo. (225) 683-5262 HELP WANTED/ SERVICES OFFERED RTR Power- parts counter person needed full time call 683-9335 NOW HIRING. Cashier and Kitchen help needed. 5am-2pm. Apply in person at TMC Concessions, 4347 High Street, Zachary (Next to Chris’s Specialty Meats) or call (225) 286-5744. West Feliciana Hospital is looking to add a team member to our dietary department to assist with the preparation of meals for patients, visitors, and employees. The position will work 8 hour shifts as needed, including weekends and holidays. Dietary experience in a healthcare setting preferred. Candidates can apply online by visiting the Career Opportunities page at www.wfph.org or visiting the hospital to complete an application. COMPETITIVE SALARY and satisfying career in Geriatric Nursing. Lakeview Manor has IMMEDIATE OPENINGS for LPN’s with SIGN ON BONUS, for all shifts. We also have IMMEDIATE OPENINGS for CNA’s with SIGN ON BONUS and COOKS for all shifts. Call to set up an interview today at (225)638-4404. MISCELLANEOUS/ ITEMS FOR SALE Cross Creek Cowboy Church. Sundays breakfast 9:30, service 10:30. 21160 Plank Road, Zachary. Come as you are. Crosscreekcowboychurch. com I will pay cash or your junk cars and remove any scrap metal. Call (225)276-4273. Big Opportunity! Referal Marketing - Where you can earn $500 to $12,500 per weeks ...It’s Up to You! Your 7K Metals Zacahry and Felicianas contact is Woodrow Venable (225) 4567731 or 7KMetals.com/Woodrow
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Phone 225-654-0122 or email advertising@zacharypost.com
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POST Tuesday, May 5, 2020
Where You Bank Matters. Your community banks are hard at work, ensuring that we’re providing personal one-on-one assistance to our friends and neighbors, the individuals and small businesses who have made our communities what they are today. Neighbors helping neighbors is what you expect in communities like ours. It’s all about relationships, and our community banks are focused on you. Where you bank matters.