A year in the life

A Year in a Life One Community 1 April 2017 – 31 March 2018

April 2017

Care Navigators Over 2,000 referrals responded to during the year

The Southern Parishes Care Navigation team won The Thames Valley Leadership Academy Outstanding Team (non-clinical) award 2017.

During the year we took on the New Forest team and extra hours receptionist cover.

Easter 2017 One Community Transport passengers excelled themselves by donating over 250 Easter eggs and over 30 packets of mini eggs, Lindt bunnies etc to our Young Carers.

May 2017

Young Carers

259 Young Carers supported and a whole range of activities provided from weekly clubs to school holiday outings.

One Community Day Centres

10,055 Day Centre sessions for 147 clients with dementia and physical disabilities. Activities include crafts, gardening, outings and entertainers.

June 2017

Volunteer Centre One Community

worked with 931 people in Eastleigh and Fareham to help them find voluntary work and celebrated volunteering with 68 volunteers from 27 organisations at two award events.

Mystery Shopper Awards 2017

BID Mystery Shopper Awards for excellent service by Admin, Shopmobility and the Museum.

July 2017

Fareham Community Showcase 2017

65 organisations exhibited.

One Community Outreach

9,000 people met at over 50 outreach events across the boroughs of Eastleigh and Fareham – indoors, outdoors, rain and shine!

August 2017

One Community Transport • 11,001 Dial-A-Ride passenger trips • 7,671 Hedge End Park passenger trips • 1,282 Parish Link passenger trips • 2,145 Community Transport minibus hires Dial-A-Ride coffee mornings and outings are also very popular.

One Community Shopmobility hired out wheelchairs and mobility scooters on 3,545 occasions and other related equipment on 129 occasions.

September 2017

One Community Fareham Information Centre Opened 18 September 2017

2,293 visitors to the centre September 2017-March 2018.

Funders A large part of the income required to deliver our services comes from contracts with local authorities, to whom we owe our thanks.

Donations We’re also grateful for donations, grants and legacies that provide us with vital funds.

October 2017

Care & Respite, Mops & Shops and Lifeline Home Support Services

3,500 hours of respite care, 6,089 hours of cleaning and shopping, 802 Lifeline clients, 124 Wristband clients.

One Community Visiting Scheme

544 visits to socially isolated people.

Public Health and Community Partnership Trainee GPs Evaluated One Community Visiting Scheme.

November 2017

Hampshire Young Carers Conference 8 November 2017

Organised by Eastleigh Young Carers at Eastleigh Football Club. 149 attendees learning how better to support Young Carers in Hampshire.

First aid training at One Community

Community Development • Supported groups on 1,407 occasions.

• Ran 4 Information Cafés.

• Trained 258 learners in 28 sessions.

• Raised £53,000 for groups.

December 2017

NewlywedsMuseum visit Santa’s Grotto in Eastleigh Eastleigh Museum

Operated by One Community in partnership with Hampshire Cultural Trust, Eastleigh Borough Council & Hampshire County Council: • • • • •

18,812 visitors Information Centre Hate Crime Reporting Community Café Shop selling local produce

Newlyweds visit Santa’s Grotto at Eastleigh Museum

Christmas trees representing 23 local groups attracting 1,597 visitors to the museum.

January 2018

Our 40th Anniversary

A programme of events for each month of the year and 40 challenges to support our work.

Everyone who fulfils a challenge gets a certificate – eg donating 40 second hand books for us to sell!

Our first Eastleigh Community Showcase 50 exhibitors and 600 visitors.

February 2018

Our Volunteers!

170 One Community volunteers – 56,637 hours’ service Thanks to all our volunteers on whom we depend to deliver our services.

And to our trustees, leading One Community into the next 40 years.

One Community Information • 785 information enquiries • Helped 142 older and vulnerable people to claim annual benefits of £181,339 OCIS (One Community Information & Support) and our Adult Carers service closed March 2018.

Their good work continues in our Information Centres and Home Services team.

March 2018

Fareham Mascot March Raising awareness of community groups.

March 2018

Key figures for 2017-2018

That’s all folks!

Produced by One Community, registered charity number 1052978, registered in England as a company limited by guarantee, registered number 3132524 Registered office 16 Romsey Road, Eastleigh SO50 9AL Tel 023 8090 2400 Email info@1community.org.uk Web www.1community.org.uk

The End A Year in the Life of One Community 1 April 2017 – 31 March 2018