Carers newsletter february 2015

1 Carers Centre Newsletter February 2015

Carers Centre Newsletter February 2015

Pgs 2-9

Dates for your diary

Pgs 10 Southern & 11 Parishes Medical Transport Service and Challenging Behaviour Foundation Family Support Pgs 12 Your Carers - 13 Centre

Save the Date!

Friday 12th June 2015 Carers Week Celebration Day Wells Place, Eastleigh

Jane Morse, a visitor from Autism Hampshire, will be joining us at our Eastleigh Group on Tuesday 31st March. Come along to Wells Place 10am to 12pm to find out more about them and how they might be able to support you and your family.

Dear All, In this newsletter, please find details of upcoming dates for your diary (pages 2 - 9) and book your place on:  Caring for someone with Dementia Workshop (pg 2)  Managing Challenging Behaviour in Children and Teenagers Workshop (pg 3)  Life “Scrap” Booking - whether it be a creative way to record important memories and events in your life or the person you care for’s life, or just for a bit of fun, come along to learn scrapbooking techniques and start your own life story books (pg 4)  Cream Tea for you and a guest in July at Haskins (pg 5)  Solent Dolphin Boat trips in May and July for you and the person you care for (pg 5)  4 course meal at the Red Carpet Restaurant for you and a guest in May (pg 6)  Adult and Child Sensory Workshop Experience (pg 7) Pages 8 to 9 and 12 to 13 are home to reminders of your Carers Centre support services, and a few photos from our Christmas Events.

For more information on any of the dates for your diary or to talk through other information or support that could help you, please call us on the details on page 14.

With best wishes, Your Carers Centre

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Dates for your Diary Unable to attend? Contact us! If you would like to attend our groups, events, outings or workshops but are unable to due to your caring responsibilities, transport issues or any other reason, please contact us to discuss your situation so where possible we can outline options that could help you access support services.

Save the Date for this year’s Carers Week Celebration Day!

*Friday 12th June 2015* Carers Week is a UK-wide annual awareness campaign and aims to improve the lives of carers and the people they care for.

Caring for someone with Dementia?

Tuesday 24th March 2015 10.00am - 2.30pm at One Community, 16 Romsey Road, Eastleigh SO50 9AL

Dona tions of aro £5 or und £10, ( w hiche is mo ver re aff ordab are g ratefu le) lly recei ved a t you discre r tion o n the day.

Refreshments provided but please bring your own lunch.

Please be mindful that although One Community does have a small car park at the front of the building, spaces are available on a first come first served basis, so please leave plenty of time to find a parking space.

Derek Healy, from Carronade Care Training, will be running an informative and practical course for Carers looking after someone with dementia. Course content includes:  Understanding the stages, types and effects of Dementia  Communication  Managing the differences and difficulties in behaviour and ways of enjoying spending time together and making the most of the more lucid moments.

To book your place or for more information, please call 023 8090 2421.

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Managing Challenging Behaviour in Children and Teenagers Friday 1st May 2015 at 10am - 2.30pm At One Community, 16 Romsey Road, Eastleigh SO50 9AL Refreshments provided but please bring your own lunch.

Please be mindful that although One Community does have a small car park at the front of the building, spaces are available on a first come first served basis, so please leave plenty of time to find a parking space.

Through one to one work and feedback forms we have identified a substantial need for workshops looking at Managing Behaviour.

We are in the process of designing a bespoke workshop for managing challenging behaviour in adults to run later this year.

Having run a managing challenging behaviour in children workshop towards the end of last year, Parents asked for a workshop focusing more on strategies, tools and techniques instead of on reasons and triggers and this workshop has been designed to do just that!

Becky Bolger has 18 years experience working with individuals in specialist and mainstream settings and has designed this workshop to develop skills and develop confidence and practical strategies.

The workshop will look at communication skills as an effective tool when trying to prevent and manage challenging behaviour and parents will be offered strategies to improve skills, including an insight into how tone of voice, body language and facial expression can be used to best support others.

Dona tions of aro ÂŁ5 or und ÂŁ10, ( w h ichev is mo er re aff ordab are g ratefu le) lly recei ved a t you The opportunity to practice these skills in supportive small discre r tion o n the groups will also be offered. day.

To book your place or for more information, please call 023 8090 2421.

Parents will also be offered a checklist of practical behaviour support strategies that can be tried to help calm a challenging situation at times when it can be difficult to think rationally about the best approach to use during a child’s outburst.

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Dona tions - whether it be a creative of aro £5 or und £10, ( w way to record important memories and events in your h ichev is mo er r e a f life or the person you care for’s life, or just for a bit of forda b are g ratefu le) fun, come along to learn scrapbooking techniques and lly recei ved a start your own life story books t you discre r tion o n the Thursday 30th April 10am to 1pm day.

Life “Scrap” Booking

One Community, 16 Romsey Road, Eastleigh SO50 9AL

Refreshments provided but please bring your own lunch.

Please be mindful that although One Community does have a small car park at the front of the building, spaces are available on a first come first served basis, so please leave plenty of time to find a parking space.

The aim of the workshop is to provide Carers with a fun, creative and therapeutic way of recording and presenting the things most important to you. Attendees will be able to take away a minimum of 3 techniques, any pages they have been working on and a “life book” to continue making their own.

Have a think about themes or timelines you might like to start work on in the workshop and bring along photos or copies of photos, family trees, items or mementos (medals, tickets etc) to include. If you are unable to get copies - no worries! - bring them in and we can take copies for you so the originals are kept safe. Anything that cannot be achieved in the workshop can be taken to our facilitator to give you ideas on how to include these later.

Not sure if this is for you? Here’s two ideas for Inspiration: 1) Use what you learn to make a “Life History Book” with the person you care for. Life History Books are homemade books compiled to capture memories and stories about a person's life. Making a life history book can  be an enjoyable and empowering activity for the person you care for  may enable greater interaction and open up communication between someone (with dementia for example) and their Carers, family and friends.  A life history book may also be something that visitors can look through with that person, or be referred to by professionals to learn more about the person they are providing care for.

2) “Smash Books” are unique to you and make a great keepsake to look back at and enjoy for years to come.

They are for everything, from the significant things: having a baby; recording a loved ones progress/life; recording all the positives and things you have achieved to help you feel happy on the more difficult days; relationships; moving house, to the more everyday things; starting a diet; keeping recipes; starting a hobby!

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Cream Tea for you and one guest!

Thursday 9th July from 2 - 4.30pm at Haskins Garden Centre West End, Mansbridge Road, Gaters Hill, West End, Southampton SO18 3HW Join us this summer in the Swan Room for an uplifting and scrummy cream tea by calling 023 8090 2421.

Dona tions of £5 per p erson are polite ly req ueste d

Solent Dolphin Boat Trip for Carers and the person you care for!

2pm to 4pm on Wednesday 27th May AND Thursday 2nd July

Dona tions of aro £5 pe und r boo king a polite re ly req ueste Solent Dolphin is a charity which operates a boat, the your d at discre t M/V Alison MacGregor, for the sole purpose of taking people i on on day t the o con with disabilities out for trips to sea on Southampton Water. tribu Solen te to t Dolp hin’s costs There will be one member of staff . from the Carers Centre as well as five or six crew members on board and the boat caters for people of all ages and disabilities including wheel-chair users, although attendees would be responsible for themselves and their loved one.

The boat trip departs from Hythe Marina and we will supply a map and directions to those who need it.

Places are limited and given on a first come first served basis so please book your place soon by calling us on 023 8090 2421!

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Do you have an idea for an outing or workshop?

Are you finding something challenging and not sure where to turn for help?

Tell us by calling 023 8090 2404. We are led by you and will do our utmost to source workshops and respite activities you identify a need or want for. Like on page 7 (right). A group of parents from our Managing Challenging Behaviour Workshops raised a need for Sensory Workshops.

In the event we cannot source workshops we will offer one to one support or with your permission refer you on elsewhere for more specialist information or advice.

4 Course Meal at the Red Carpet Restaurant for you and one guest! Thursday 14th May, Subs 6.45pm to 9pm at Eastleigh College

idised to ÂŁ1 per p 0 erson p lus th cost o e f you r d r i nks on th e eve ning

The Red Carpet Restaurant and Bistro is an oasis at Eastleigh College, offering fine dining to members of the public at very reasonable prices.

Students studying Hospitality and Catering at the College develop their skills and experience by offering a professional restaurant service.

Students have the opportunity to practice their customer service skills, waiting tables and behind the licensed bar, whilst the catering students create a wide range of dishes to an extremely high standard.

Please contact us at the Carers Centre on 023 8090 2421 to book your and your guest’s place to enjoy an evening out, a yummy 4 course meal and the company of those in a similar situation.

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Carer and Child Sensory Workshop Experience Saturday 23rd May 2015 10.00am to 3.00pm at the Velmore Community Centre, Falkland Road, Chandler's Ford, Eastleigh, Hampshire SO53 3GY



Subsi dised  Fa to £1 milie 0 per s o f four p no m or mo erson ore th  If re pa an £4 you a y 0 n d you bene r chi fit strug from this ld could gl b let us e to afford ut would k t funds now as th his please er a facilit vailable th e may be ator t o furt rough the her su bsidis e

Refreshments provided but please bring your own lunch.

Come and join in the fun at SenseCere’s family workshop for Parents/Grandparents/ Carers and the child you look after with additional needs.

After identifying a need for a Sensory workshop from your feedback and SenseCere’s family workshops coming highly recommended from a Carer registered with us, they have developed a bespoke one day family workshop for Carers in Eastleigh by compressing 3 shorter separate workshops into a day of fun and interaction.

Looking through the eyes of your children you will explore what you and they may be experiencing in a sometimes overwhelming sensory world whilst the children are supported to have fun whilst exploring these senses through a variety of activities to match their needs. They will be supported by understanding, experienced and DBS checked staff.

Parents will gain insights into how the senses play a part in affecting children with additional needs including eliciting behaviours, how to manage these and how to reduce the effects of smell, taste, touch and the environment. They will also have an opportunity to learn how the senses can be used to our advantage in the support of their children.

To book your place please call us on 023 8090 2421. Bookings secured on receipt of a “Child Need” form (to provide appropriate support for your child on the day) and a deposit of £10.

N.B. Final numbers are required no later than Friday 1st May 2015 after which any deposits will be non refundable.

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Carers Centre Information & Support Groups All of the groups listed on pages 8 and 9 are drop ins so you can come for as long or as little as you like. Come to whichever groups you like!

As well as providing the opportunity to meet others in a similar situation and have a relaxed cuppa with some friendly, familiar and new faces, a member of the Carers Centre Team will be there if you want to talk through anything you are finding challenging and the information and support services that may be available.

For more information please call us on 023 8090 2419.

Eastleigh Carers Coffee Morning Every Tuesday from 10am-12pm at The Wells Place Centre, Wells Place, Eastleigh SO50 5LJ N.B. Only Tuesdays not running are 22nd & 29th December 2015

West End Drop In Run in partnership with Community Independence Team South in the community room at West End Surgery, Moorgreen Rd, West End, Southampton SO30 3PY every 2nd Wednesday of the month, 2pm until 3.30pm: 14th January, 11th February, 11th March, 8th April, 13th May, 10th June, 8th July, 12th August, 9th September, 14th October, 11th November and 9th December

Southern Parishes Carers Coffee Morning Meet other carers and have some time to relax by trying a 20 -minute massage or reflexology session with our therapist!

Held 10am to 12pm every 3rd Wednesday of the month at Blackthorn Health Centre, Satchell Lane, Hamble-le-Rice, Southampton, Hampshire SO31 4NQ, taking place on the following Wednesdays: 21st January, 18th February, 18th March, 15th April, 20th May, 17th June, 15th July, 19th August, 16th September, 21st October, 18th November and 16th December

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Are you looking after someone with a Mental Health Problem?

We are piloting a new support group for people looking after someone with a mental health problem.

Taking place 6.30pm to 8.30pm at One Community, 16 Romsey Road, Eastleigh, Hants, SO50 9AL on the following Wednesdays: 4th February, 4th March, 1st April, 6th May, 3rd June, 1st July, 5th August, 2nd September, 7th October, 4th November and 2nd December

A Group for all Carers and those living with Dementia One Community’s Carer Centre, Eastleigh’s Dementia Advice Service (Andover MIND) and The Princess Royal Trust for Carers in Hampshire run a monthly get together for:  

All Carers and People living with Dementia and their family and Carers

Held at One Community, 16 Romsey Road, Eastleigh, Hants, SO50 9AL, 2.00 - 4.00pm on the following Thursdays: 15th January, 19th February, 19th March, 16th April, 21st May, 18th June, 16th July, 20th August, 17th September, 15th October, 19th November and 17th December

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Medical Transport Service Bursledon, Hamble-le-Rice and Hound Valid from January 2015 Tel: 023 8045 5180 www.eastleigh.gov.uk/meditransport The Bursledon, Hamble-le-Rice and Hound Medical Transport Service is a subsidised transport service supported by Eastleigh Borough Council and Hampshire County Council.

The service will collect you from your home and take you to certain hospitals, medical centres or GP surgeries and is available to you if you are a patient attending a medical appointment or visiting friends and relatives in hospital.

The service is available seven days a week and will try to accommodate wheelchair users; please notify the operator at the time of booking.

To use the service you must live in Hamble-le-Rice, Bursledon, Butlocks Heath, Old Netley or Netley Abbey How much will the journey cost?

The fares are based on a flat fare from any location in the service area ranging from £2.25 to £8.75. For more details call the number above or ask us to send you a copy of the leaflet which outlines some of the fares.

Passengers attending appointments at the same hospital, medical centre or GP surgery at similar times, may be asked to share their journey with another passengers.

If this occurs, the fare will be split proportionally between the passengers.

You can use this service if:  You have difficulty using the bus  There is no bus service running when you need to travel  Getting to your medical appointment by car is difficult How do I use this service?

Before you can use the service you will need to register by phoning 023 8045 5180.

Once you are registered, you can book by calling 023 8045 5180.

You will need to provide the following information in your message or over the phone:  Name, address and telephone number  Time and date of medical appointment/visit  Name of hospital, medical centre or GP surgery you wish to visit  If wheelchair access is required Book a one-way or return journey in the same way

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How much notice should I give?

You should provide as much notice as possible, ideally two days prior to your appointment or visit. If you book your journey more than a month in advance, please telephone nearer to the day of travel to confirm your booking.

Hospital Car Service (Patient Transport Service) It may be possible for you to use the Hospital Car Service free of charge. The doctor or consultant will be able to tell you if you are eligible for this service.

Useful Contacts Traveline Provides journey planning information on public transport services.

Tel: 0871 200 22 33 www.traveline.org.uk

Challenging Behaviour Foundation Family Support Do you support someone with severe learning disabilities and behaviours that challenge? The Challenging Behaviour Foundation can help you. They are making a difference to the lives of children and adults through: information about challenging behaviour • peer support for family carers and professionals • supporting families by phone or email • running workshops to reduce challenging behaviour • speaking up for families nationally.

Contact them on their new family support number, 0300 666 0126, or email them at support@thecbf.org.uk. For general enquiries call 01634 838739 or visit their website (http://www.challengingbehaviour.org.uk/) which has more details and to access their information sheets and other resources.

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Therapeutic Massage – An opportunity to unwind and relieve the physical, mental and emotional stress of everyday life as well as to give you a bit of time for yourself. Whether you haven’t had one in a little while and would like to book one or you’ve just had one and would like to book your next one in - please call us and let us know so we can arrange this for you!

Workshops for carers – to increase knowledge and skills and equip you with tools to help you manage things you may be finding challenging.

Please see the “Dates for your diary” pages in your newsletter for upcoming workshops and call us to give us suggestions on courses you would find useful.

A Counselling Service enables you to explore problems or difficulties you may be experiencing within your life in a safe, confidential, non judgemental and caring environment. Although the counsellor will not give advice or tell you what to do, it can help clarify and make sense of feelings and emotions, enabling you to find ways to cope and improve your wellbeing.

Emotional support – provided on a one-to-one basis by a trained, DBS checked volunteer who is matched with you and will meet with you over a period of 8 sessions to provide a friendly face, emotional support and company.

Your Carers Centre For more information or to access any of the information and support services we offer, please call us on 023 8090 2404 One to one support – a friendly member of the Carers Centre team can arrange to meet with you to give you the time and space to talk about your situation, provide information and support, signpost or refer to other agencies to ensure that you and your family are receiving the support and services you need. We also research information on your behalf, liaise with our vast network of professional contacts, coordinate, host & support you in meetings and provide advocacy where possible.

Providing respite for carers and time together for you and the person you care for (see dates for your diary section in your

newsletter!) including:  Information and Support Drop Ins (weekly in Eastleigh and monthly ones in Hamble and West End)  Monthly support group for people caring for someone with dementia and the person with dementia and a monthly Mental Health Carer Support Group  Annual events like our Christmas Party, Carers Week Event and Family Days  And other Outings such as lunches, evening meals, trips out and more!

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A few photos from our Christmas Events: Adult Carers Party and Family Party co-hosted with Eastleigh Young Carers

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Carers Centre Contacts Please note: Carers Centre phone lines are open 9am - 4.30pm Monday to Friday. Please leave a voicemail message if we are unable to answer your call straightaway, or speak directly to our One Community reception staff (details below) who will be able to help you with urgent enquiries and get the message to us. Thank you.

Carers Centre Manager: Lucy Sams Telephone: 023 8090 2404, Email: lsams@1community.org.uk Adult Carers Support Worker: Janette Lowe Telephone: 023 8090 2419, Email: jlowe@1community.org.uk Adult Carers Support Worker: Chris Dear Telephone: 023 8090 2421, Email: cdear@1community.org.uk Young Carers Services Manager: Joanne Miles Telephone: 023 8090 2465, Email: jmiles@1community.org.uk Reception Telephone: 023 8090 2400, Email: reception@1community.org.uk One Community, 16 Romsey Road, Eastleigh, Hampshire, SO50 9AL www.1community.org.uk Registered Charity No: 1052978 Registered in England as a company Limited by guarantee Registered No: 3132524