BTEC Level 3 Extended Diploma Public Services Unit/s 4: Understanding Discipline in the Uniformed Public Services
Lecturer Chris Pickering
Assessor Chris Pickering
Learning Outcomes and Criteria Targeted: Learning Outcomes
Grading criteria covered
1 Understand the need for discipline in the uniformed public services 2 Be able to demonstrate self-discipline as required in the uniformed public services 3 Know what conformity and obedience mean, highlighting their place in the uniformed public services 4 Know the complex nature of authority in the uniformed public services.
P1, M1, D1 P2, M2, D2
P4, P3, M3
P5
Learner work Submitted: Task Number Task 1 Task 2 Task 3 Task 4 Task 5
Task descriptor
Submitted
Spider diagrams and explanation / Briefing paper Witness statements and accompanying evidence Film review/Research Report Witness statement accompanying evidence / Self-evaluation document / video ‘20 question’ report
Yes/No Yes/No Yes/No Yes/No Yes/No
Issue Date: January 2017 Submission Date/s: last task w/c 22/05/17
Pass P1 P2 P3 P4 P5
Achieved
Merit M1 M2 M3
Achieved
Dist D1 D2
Achieved
1 Hull College
BTEC Level 3 Extended Diploma Public Services
Learner Assessment Submission and Declaration When submitting evidence for assessment, each learner must sign a declaration confirming that the work is their own. Learner name:
Assessor name: Submission date:
Chris Pickering Submitted on:
Issue date:
Jan 2016
Programme:
BTEC Level 3 90 Credit Diploma Public Services
Unit:
4: Understanding Discipline in the Uniformed Public Services
Assignment reference and title: Please list the evidence submitted for each task. Indicate the page numbers where the evidence can be found or describe the nature of the evidence (e.g. video, illustration). Task ref.
Evidence submitted
1
Spider Diagrams x2 Briefing paper
2
Witness statement and mini reviews
3
Film review and research report
4
Witness statement and evidence, selfevaluation document
5
20 Question report
Page numbers or description
Additional comments to the Assessor:
2 Hull College
BTEC Level 3 Extended Diploma Public Services
Learner declaration I certify that the work submitted for this assignment is my own. I have clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.
Learner signature:
Date:
Assessor declaration I certify that the work submitted for this assignment does belong to and was produced by the learner stated above. I understand that false declaration is a form of malpractice.
Assessor signature:
Date:
3 Hull College
BTEC Level 3 Extended Diploma Public Services
Assignment Brief
Introduction: The effectiveness of any public service is directly related to, and affected by, the efficiency of the people who work in that service. Discipline plays a major role in the uniformed public services and the degree of self-discipline exhibited by public servants will affect their own efficiency and that of their service. This unit will provide learners with the opportunity to examine why discipline is required in the uniformed public services; how this influences the efficiency and effectiveness of that service and the qualities expected of a self-disciplined public servant. A vital component of discipline is the recognition and acceptance of a rigid hierarchical structure or chain of command. During the delivery of this unit learners will look at authority, both within the public services and in wider society. The importance of discipline to the effective operation of any public service will be explored throughout the unit. This unit will give the learner the opportunity to demonstrate skills, such as self-discipline and acceptance of authority, through practical activities and increase their self-awareness of these skills, which are vitally important in the context of the public services.
Scenario: You are completing work experience with the officer training school at the Royal Military Academy Sandhurst (or a local cadet training provider). You have been asked to support the production of information and guidance for potential officers on the importance of discipline. Your tasks need to show them why discipline is required and why it is important to the UPS. 4 Hull College
BTEC Level 3 Extended Diploma Public Services Learner Tasks: P1 Explain the need for and the role of discipline in the uniformed public services M1 Justify the need for and role of discipline in the uniformed public services D1 Evaluate the impact of discipline on the uniformed public services
Task 1: Why should they listen to you?
Produce 2 spider diagrams in the class looking at the need for and role of discipline in either the emergency blue light services, the armed forces and/or other UPS. Add additional information onto your sider diagram from the class task to explain the need for and role of discipline linking to a range of UPS. In the need section cover definitions, rules and regulations, orders, maintenance of order, rewards, punishments, consequences, social order, anarchy. In the role section cover team spirit, sense of duty and honour, serving the public, rules/procedures/legislations and code of professional standards. For higher grades produce a briefing paper for new officers justifying the need for disciplined environments to be set up under their command (you must use case studies/examples to support the importance of discipline using a range of UPS). Evaluate the impact discipline has on the UPS ensure you review the
information then bring it together to form a conclusion Spider diagrams and explanation / Briefing paper
Date Due: w/c 08/02/17
P4 Participate in conformity simulations
Task 2: Will you do it?
Participate fully in at least two different conformity simulations. Complete a brief mini review on how you reacted to each simulation and evidence of your participation. Witness statements and mini reviews
Date Due: w/c 22/02/17
5 Hull College
BTEC Level 3 Extended Diploma Public Services P3 Outline what is meant by the terms ‘conformity’ and ‘obedience’ with reference to the public services
P2: Describe two studies in psychology (Unit 18: Behaviour in the Public Sector)
M3 Explain why conformity and obedience are important in the public services, with reference to research studies.
Task 3: Film 2016 and Research studies
Watch the film and complete a film review outlining conformity and obedience related to the Police. Use the film to identify the danger of ‘blind obedience’ and relevance to UPS. You will need to research the main studies looking at and explaining the consequences of conforming and obeying orders within the PS (Asch, Milgram, Hoffling, Zimbardo) Film review/Dangers information Research Report
Date Due: w/c 20/03/17 Date Due: w/c 24/04/17
P2 Demonstrate self-discipline through relevant activities M2 Perform relevant activities with a high standard of self-discipline D2 Evaluate personal levels of self-discipline for entry to the uniformed public services.
Task 4: Can you do it yourself? Take part in at least 3 activities where you demonstrate self-discipline. Activities: Video blog (must attempt this) Practical Fitness Attendance Attendance and Punctuality record overall E-ilp progress (tutorials) Action plan for future entry Work Experience completion Record of completed visits Complete the evaluation document after completing the activities to evaluate your personal levels of self-discipline for the above activities linked to entry to UPS. Witness statement accompanying evidence Self-evaluation document / video
Date Due w/c 27/03/17 Date Due w/c 08/05/17
P5 Describe ‘authority’ as it relates to the uniformed public services.
Task 5: The Big Question
Answer the questions raised in class to look at the complex nature of authority within the UPS. The questions will cover structure, nature and different types of authority. There will also be questions on legislation which is in place to support decisions made by those in positions of authority. ‘20 question’ report
Date Due: w/c 22/05/17
6 Hull College
BTEC Level 3 Extended Diploma Public Services
Grading criteria covered in this assignment P1 explain the need for and the role of discipline in the uniformed public services P2 demonstrate self-discipline through relevant activities P3 outline what is meant by the terms ‘conformity’ and ‘obedience’ with reference to the public services P4 participate in conformity simulations P5 describe ‘authority’ as it relates to the uniformed public services. M1 justify the need for and role of discipline in the uniformed public services M2 perform relevant activities with a high standard of self-discipline M3 explain why conformity and obedience are important in the public services, with reference to research studies. D1 evaluate the impact of discipline on the uniformed public services D2 evaluate personal levels of self-discipline for entry to the uniformed public services.
Assessment Guidance Explain – when you are asked to explain you should describe the point and then give details and reasons why. This should include actual examples to back up your descriptions Demonstrate – Complete a given instruction with hard evidence of you doing so such as photographic and written witness testimony Outline – a general description or plan showing the essential features of something but not the detail Participate – Join in with a group or individual activity and provide evidence of role Describe – To give a clear description that includes all of the relevant features – think of it as ‘painting a picture with words’. Give an account with words of (Someone or something) including relevant characteristics, qualities or events Justify - show or prove to be right or reasonable. Perform - carry out, accomplish, or fulfil (an action, task, or function). Evaluate – Review the information then bring it together to form a conclusion. Give evidence for each of your views or statements i.e. a supported judgement
7 Hull College
BTEC Level 3 Extended Diploma Public Services
Unit Content 1 Understand the need for discipline in the uniformed public services Uniformed services: emergency services; armed forces; other uniformed services including the Prison Service, HM Revenue and Customs, Maritime and Coast Guard Agency, private security services; hierarchical command and rank structure of each service The need for discipline: definitions of discipline; the necessity for rules and regulations; why orders need to be followed; maintenance of order; rewards; punishment; consequences of a lack of discipline in the public services; effect on social order; anarchy The role of discipline: team spirit; sense of duty and honour (to your service, to your colleagues, to the public); serving the public; rules/procedures/policies/legislation in the uniformed public services to encourage discipline eg Armed Forces Act 2006 (relevant sections), code of professional standards for the police 2 Be able to demonstrate self-discipline as required in the uniformed public services Self-discipline: personal grooming and presentation; punctuality; time management; reliability; attendance;composure; attitude; performance; personality; the effects of self-discipline and the consequences on the individual and organisation of a lack or total absence of self-discipline Activities requiring self-discipline: drill, uniform maintenance, adhering to a team code; time management; attendance 3 Know what conformity and obedience mean, highlighting their place in the uniformed public services Conformity: compliance with common practices; social norms; the role of selfesteem; the purpose of uniforms; the relevance of conformity in the uniformed public services Obedience: as an act, practice or quality; following orders; conscious and unconscious obedience; compliance; status as a factor in obedience; influences, fear, reward, love, respect; the relevance of obedience in the uniformed public services Research studies: Asch, Milgram, Hoffling, Zimbardo Conformity simulations: moral dilemmas, personal decision making, ethics, code of conduct 4 Know the complex nature of authority in the uniformed public services Authority: within a range of different public services, Independent Police Complaints Commission, HM Chief Inspector of Prisons, HM Chief Inspector of Fire Services; extent of authority; power or right to enforce obedience Nature of authority: power; position; status; influence; corruption; disobedience; blind obedience including both positive and negative aspects; moral dilemmas and responsibility for decisions taken Types of authority: authoritarian; dictatorial; consultative; participative; how these forms of authority are applied to the public services legislation: Armed Forces Discipline Act 2000; Police and Criminal Evidence Act 1984 (Section IX); Police Act 1997 (Section 50); Fire and Rescue Services Act Verified by …………………………….. (sign) ………………………….… (print) Position ………………………………………...
Date …………………………. 8
Hull College
BTEC Level 3 Extended Diploma Public Services Unit 4: Understanding Discipline in the UPS ASSESSMENT RECORD SHEET Programme
Learner name
BTEC 90 Credit Diploma in Public Services
Assignment title Unit no. & title Issue date
Assessor name
Chris Pickering
4: Understanding Discipline in the UPS
Target learning aims
1,2,3,4
January 2017
Submission date
22/05/17
First submission / resubmission?*
Resubmission date**
Resubmission authorisation by Lead Internal Verifier*
Date
* All resubmissions must be authorised by the Lead Internal Verifier. Only one resubmission is possible per assignment, providing: The learner has met initial deadlines set in the assignment, or has met an agreed deadline extension. The tutor considers that the learner will be able to provide improved evidence without further guidance. Evidence submitted for assessment has been authenticated and accompanied by a signed and dated declaration of authenticity by the learner. **Any resubmission evidence must be submitted within 10 working days of receipt of results of assessment.
Target criteria
Criteria achieved? (Yes / No)
P1: Explain the need for and the role of discipline in the UPS Task 1 (Spider Diagrams)
YES/NO
M1: Justify the need for and role of discipline in the UPS Task 1 (Briefing paper)
YES/NO
D1: Evaluate the impact of discipline on the UPS
YES/NO
Task 1 (Briefing paper)
P2: Demonstrate self-discipline through relevant activities Task 4 (Witness statement, video)
YES/NO
M2: Perform relevant activities with a high standard of self-discipline Task 4 (Witness statement, video)
YES/NO
D2: Evaluate personal levels of self-discipline for entry to the UPS Task 4 (Self-evaluation document)
YES/NO
Assessment comments
Your spider diagrams are __________ presented to explain the need for and the role of discipline in the UPS with examples. The briefing paper justifies the need for and role of discipline and evaluates the impact of discipline for _____________, ____________ You have demonstrated self-discipline through completing practical fitness, Video blog, attend/punct. records, e-ilp completion, action plan, work experience and range of visits. You have performed practical fitness, Video blog, attend/punct. records, e-ilp completion, action plan, work experience and visits with a high standard of self-discipline. Your self-evaluation document is completed to evaluate your
9 Hull College
BTEC Level 3 Extended Diploma Public Services personal levels of self-discipline for the UPS identifying actions required for entry to the __________ P3: Outline what is meant by the terms conformity and obedience with reference to the public services
YES/NO
You completed the film review of the film giving an outline with examples of what is meant by the terms conformity and obedience with reference to the police.
M3: Explain why conformity and obedience are important in the public services, with reference to research studies Task 3 (Research studies report)
YES/NO
Your report on Hoffling, Zimbardo, Milgram and Asch explains why conformity and obedience are important in the public services.
P4: Participate in conformity simulations
YES/NO
You have participated in ______ conformity simulations and recorded your involvement, reactions and participation on the witness sheets.
P5: Describe ‘authority’ as it relate to the UPS
YES/NO
Your 20 question report describe authority as it relates to various UPS with answers which are ______________
Task 3 (Film review)
Task 2 (Witness statement/accompanying evidence/mini reviews) Task 5 (20 Question report)
Spelling, Punctuation, Grammar and General Comments
Spelling…Any common errors, e.g - their, there. Specific technical words
Punctuation… full stops, capital letters, commas, question/exclamation marks, apostrophes.
Grammar - correct and consistent use of tenses (past, present, future -we was... we were etc,) - paragraphs.
General Comments… standard of work
Assessor declaration
I certify that the evidence submitted for this assignment is the learner’s own. The learner has clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.
Assessor signature
Date
Learner comments Learner signature
Date
10 Hull College
BTEC Level 3 Extended Diploma Public Services
11 Hull College