Comprehensive Training for Staff

We invest in face-to-face and e-learning training opportunities for our staff to keep them up-to-date

We are proud to have skilled staff that are well informed, qualified and trained to provide the right advice and expertise to clients when and how they need it. We take our responsibility to develop and maintain staff skills very seriously and provide comprehensive training opportunities.

Our staff have undertaken 24,108 hours of registered face-to-face training including a Client Free Training Week where staff undergo training in First Aid, Medication, Manual Handling, PEG Feeding, Asthma and Anaphylaxis, Diabetes management, P.A.R.T (Predict, Assess, Respond To challenging/aggressive behaviour).

Our staff have also completed 15,035 hours of online eLearning on ELMO which gives employees easy access to baseline training modules 24 hours, 7 days a week. With the roll out of the NDIS, this eLearning initiative will play a pivotal role in keeping staff up-to-date and allow them to refresh their skills. We want our staff to always feel like they are armed with relevant information to provide sound advice to clients and carers. We are proud that 80% of our staff have Certificate IV in Disability and this year alone, 18 staff members have completed 12-14 units of study and have been successful in attaining their Certificate IV in Disability. We are also supporting three staff to study Certificate III and IV in Fitness to deliver fitness programs to staff.

By completing training, our staff are learning skills that they will have forever and we hope that our investment creates happy and loyal employees for Afford and its clients. We believe in investing in training and development opportunities for our staff for their personal and professional work satisfaction.

The skills that our staff develop through training ensures that services for our clients are delivered professionally, offering peace of mind for our clients and their families and carers. Whether it is a long serving staff member or a new employee to the industry, we are committed to fostering an informed team of staff. This is the key to our success as an organisation and one of the reasons we are an awarded Employer of Choice.