Aircraft IT Ops V14.1 Q1 2025

Q1/2025 • V14.1

AIRCRAFT IT Operations

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Behavioral Science nudges efficiency

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COMMENT

Aircraft IT Operations: Understanding what’s available and how it works in practice

WORDS: ED HASKEY

AIRCRAFTIT Operations

Publisher/Editor

Ed Haskey

E-mail: ed.haskey@aircraftit.com

Telephone: +44 1273 454 235

Website: www.aircraftIT.com

Chief Operating Officer

Scott Leslie

E-mail: scott.leslie@aircraftit.com

Copy Editor/Contributor

John Hancock

E-mail: john@aircraftit.com

Magazine Production

Dean Cook

E-mail: deancook@magazineproduction.com

AircraftIT Operations is published bi-monthly and is an affiliate of Aircraft Commerce and part of the AviationNextGen Ltd group. The entire contents within this publication © Copyright 2024 AviationNextGen Ltd an independent publication and not affiliated with any of the IT vendors or suppliers. Content may not be reproduced without the strict written agreement of the publisher. The views and opinions expressed in this publication are the views of the authors and do not necessarily reflect the views or policies of their companies or of the publisher. The publisher does not guarantee the source, originality, accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented.

In any business, and especially in aircraft operations, efficiency is everything. Aircraft are incredibly expensive to buy or lease, the costs of operating them — labor, fuel, safety, regulations… — are high and the environment in which they operate is subject to weather and other natural phenomena plus there are areas of the world where aircraft should not fly. Yet, notwithstanding all of that, airlines have to make a profit — they are businesses — and for that, efficiency is an essential ingredient. What makes the achievement of efficiency a lot more feasible today is that there are a range of IT based solutions available to improve workflows and processes in every phase of operation. That is what Aircraft IT is all about, introducing readers to the best IT based solutions with articles that don’t only describe what they are but what they do and how other airlines have selected and implemented them. You’ll also see how they are using their chosen solution today and what benefits it has delivered. In this issue, are five great articles that address different contributors to efficiency.

From Southwest Airlines we have a case study about their flight planning and flight management upgrade with a new solution, and the benefits that has delivered for a very busy airline. SunExpress shares a case study on why and how they decided to not only implement a modern EFB but, at the same time, switched to a new operating system. Flair Airlines wanted to save fuel and reduce emissions

but also to improve flight path optimization and engage pilots as the key arbiters of fuel efficiency: they share, in their case study, how those requirements were all fulfilled. Also looking at fuel efficiency, Virgin Atlantic’s case study tells us how the application of Behavioral Science has nudged their pilots to aim for and achieve greater fuel efficiency as well as better safety. There is also a super white paper from Cathay about the Electronic Flight Folder that they have developed with pilots in mind and how it has revolutionized their airline operations.

As well as all that, Paul Saunders opines on whether AI really is the life changer it has been built up to be or just a generator of creative copies going nowhere as it increasingly consumes its own ideas. Jack Clancy offers a wakeup call for those who have not yet started or are not sure about their journey to EASA Part-IS compliance. The clock is ticking, as his detailed schedule explains. There are also Flight Logs enabling readers to gain a deeper understanding of how ASQS, Logipad by DextraData, Skyconseil and Signol started and have succeeded.

And, as if that were not enough, we bring you the usual regular round-up of news and technology developments, and the comprehensive ‘Operations Software Directory’. Aircraft IT Operations: what solutions are available and how they have worked for others in the sector.

CONTENTS

06 LATEST NEWS AND TECHNOLOGY UPDATES

Keep up to date with the changing world of IT.

48 CASE STUDY: Virgin Atlantic increases fuel efficiency with a pilot-first behavior solution

Jason Read, Manager Flight Operations Engineering & Efficiency at Virgin Atlantic.

How Virgin Atlantic uses a Behavioral Science solution to nudge pilots into better fuel efficiency with safety.

56 JACK CLANCY: Getting ready for EASA Part-IS

Why early action on EASA Part-IS compliance is critical for aviation organizations: Jack points the way.

58 CASE STUDY: Southwest Airlines upgrades flight planning and flight management

Jennifer Paine, Managing Director within Southwest Airlines’ Technology Department.

How the very large and very busy Southwest Airlines managed the transition to a new flight planning solution.

68 VENDOR FLIGHT LOG: ASQS

In the first of our Q&A pieces, Günther Schindl, co-founder and CEO, ASQS Group, completes his ‘Flight Log’ for Aircraft IT.

70 CASE STUDY: AI-Powered Solutions as the Key to Operational Efficiency and Sustainability at Flair Airlines

Flair Airlines needed to find a modern digital solution to save fuel, reduce emissions, offer flight path optimization and engage pilots in fuel management.

78 VENDOR FLIGHT LOG: Logipad by DextraData

In another of our Q&A pieces, Phil Tanthatsawat, Vice President Sales APAC at DextraData Aviation Technologies completes his ‘Flight Log’ for Aircraft IT.

80 WHITE PAPER: Cathay’s Electronic Flight Folder built by pilots for pilots and Operations to use

Captain James Toye, Head of Line Operations at Cathay. Cathay unveils its in-house built Flight Folder, targeted to revolutionize airline operations.

88 PAUL SAUNDERS: The rise of AI slop

Is AI a life changer or just a generator of creative autocannibalism, going nowhere: Paul considers the future.

90 VENDOR FLIGHT LOG: Skyconseil

In this Q&A piece, Oliver Salzmann, COO, Skyconseil, completes his ‘Flight Log’ for Aircraft IT.

92 CASE STUDY: SunExpress implements a new EFB and adopts a new OS Orhun Sezgin, EFB Specialist, SunExpress.

How SunExpress decided to adopt a new EFB and new hardware, and the benefits that flowed from the decision.

100 VENDOR FLIGHT LOG: Signol

In the last of our Q&A pieces, Michael Fanning, CEO of Signol, completes his ‘Flight Log’ for Aircraft IT.

102 OPERATIONS SOFTWARE DIRECTORY

A detailed look at the world’s leading Operations IT systems.

Aircraft IT Operations welcomes news vendors

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At AircraftIT, we put huge value on our relationships with developers and vendors of the software which is an increasingly critical part of what enables aviation to fly profitably within the regulatory, safety and environmental structures of today’s increasingly complicated world of flying. Those relationships are the bedrock on which our publications stand. Given that, it is with particular pleasure that we welcome no less than four new vendors to AircraftIT this issue.

Signol is a cuttingedge behaviour change service that harnesses the power of behavioural science and advanced data analytics to motivate and positively engage pilots and captains to make more sustainable decisions that help airlines achieve further fuel reductions. By analysing operational data, Signol identifies untapped fuel efficiency opportunities that, when acted upon, lead to significant environmental and costsaving benefits.

APiJET offers a Real-Time Flight Route

Optimization solution to save time, fuel, and carbon emissions. Digital Winglets™ provides real-time, conflict-free, alternative flight paths at cruise altitude. By continuously analyzing real-time flight data, such as aircraft performance, wind, restricted

airspace, convective weather, and traffic, Digital Winglets generates optimal route proposals with the highest probability of ATC acceptance.

Cathay Technologies, a part of the Cathay Group, leverages deep industry knowledge and operational insights to deliver best-in-class aviation software solutions. Their first product, Flight Folder, enhances workflow efficiency for crew and ground staff, enabling advanced data analysis for optimized decision-making.

AirEon’s one-of-a-kind ADS-B data stream brings unprecedented levels of safety, efficiency, and environmental responsibility to a range of aviation industry customers, including air navigation service providers, airlines, airport operators, airframe manufacturers, system integrators, and military and intelligence agencies. With its portfolio of diverse products, Aireon enables new levels of insight into air operations around the globe, leading to more data-driven decision making.

Welcoming the new vendors to the AircraftIT community, COO Scott Leslie said, “It is our vendors who ensure that Aircraft IT remains firmly rooted in the community that we serve and we’re delighted to add these four great vendors to our strength.”

LATAM Airlines Group joins the StorkJet community to enhance operational efficiency and sustainability

In mid-February 2025, StorkJet, a SaaS provider of innovative aircraft performance and fuel efficiency solutions, was pleased to announce that the largest Group of carriers in Latin America, LATAM Airlines Group S.A., has joined its growing community. This partnership is a step in optimizing LATAM’s operational processes, further reinforcing the airline’s commitment to sustainability and efficiency.

LATAM Airlines Group is adopting AdvancedAPM, which includes Aircraft Performance Monitoring, Idle Factor optimization, and comprehensive diagnostics for airframe and engine performance as part of the collaboration. These tools will support LATAM in optimizing fuel efficiency, streamlining fuel planning processes, and enhancing operational reliability.

Integrating IDLE Factor optimization will support more efficient descents, reducing fuel consumption and minimizing the need for speed brake usage, decreasing the probability of a high-energy approach. Additionally, with StorkJet AdvancedAPM, LATAM will benefit from highly precise Performance Factors, which allow fuel planning to be updated one day after a performance change.

“We are excited to work with LATAM Airlines Group, a key player in Latin America, and support their efforts to optimize operations and reduce their carbon intensity,” said Renata Niedziela, CEO of StorkJet. “By implementing AdvancedAPM and Idle Factor optimization, we’re empowering LATAM with tools that provide data-driven insights for precise fuel planning and more efficient descents. By combining

LATAM’s forward-thinking approach with StorkJet’s innovative solutions, we are contributing to building a more sustainable and efficient industry.”

This partnership showcases LATAM’s ongoing commitment to operational efficiency and sustainability, inspiring the aviation industry’s shift toward more efficient practices. By embracing advanced technology, LATAM continues to build its reputation as a forward-thinking leader, and this collaboration with StorkJet is set to drive that progress even further. For StorkJet, welcoming LATAM Airlines Group into its client portfolio marks an exciting step in strengthening its footprint in Latin America and reinforcing its role as a go-to partner for fuel efficiency and operational optimization. Read the full story on Aircraft IT Website

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Skyconseil and APiJET announce integration agreement

In early March 2025, Skyconseil, the developer of advanced inflight weather application, Guidor™, and APiJET, the developer of the leading flight path optimization offering, Digital Winglets™, announced an integration and go to market agreement, enabling seamless integration for airlines and operators to benefit from Guidor’s Weather Intelligence and Digital Winglets fuel savings and carbon reduction.

By leveraging APiJET’s real-time flight path optimization within Guidor™, airlines and operators can proactively adjust flight trajectories to mitigate weather disruptions, enhance operational efficiency, and reduce fuel consumption and carbon emissions. This integration empowers pilots and dispatchers with actionable insights, ensuring safer and more costeffective flights.

Guidor™ is a comprehensive inflight weather assistant designed by pilots for pilots. Offering access

to accurate and timely weather information and more, Guidor™ ensures enhanced situational awareness, empowering pilots to make informed decisions that prioritize safety and efficiency.

Digital Winglets is a flight path optimization (FPO) solution that builds on Traffic Aware Strategic Aircrew Requests (TASAR), a technology developed by NASA and licensed by APiJET. NASA’s TASAR, along with APiJET’s proprietary algorithms, mapping technologies and live aircraft state data, enables air carriers worldwide to make informed, route-specific flight optimization decisions to save fuel, improve flight punctuality and reduce carbon emissions, generating higher efficiency and improving aircraft productivity.

“We are excited to partner with APiJET to bring a powerful combination of weather intelligence and flight path optimization to the aviation industry,” said

Arnaud SETIEN, CEO at Skyconseil. “Guidor already empowers pilots with superior situational awareness, and this collaboration takes it even further—offering airlines a powerful, integrated solution to boost operational resilience, reduce costs, and support sustainability initiatives.”

“We are excited to work with the Skycounseil team. Guidor™ is an impressive, fully extensible solution that makes it easy for us to integrate with” said Rob Green, CEO of APiJET. “Digital Winglets is configured to analyze the unique characteristics of each customer’s aircraft in real-world flight conditions to generate recommendations for individual flight routing. By utilizing these recommendations, Skycounseil customers can opt for fuel and time saving alternative routes, be it vertical, lateral, or a combination of the two.” added Mr. Green.

Read the full story on Aircraft IT Website

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Lufthansa Systems enhances airline operations with Lido Flight 4D Integrated Flight Support (IFS)

In mid-March 2025 AEGEAN, the Greek flag carrier became among the first to implement Lido Flight 4D IFS Lufthansa Systems is improving airline operations with its Lido Flight 4D Integrated Flight Support (IFS), a next-generation solution designed to enhance dispatcher efficiency, improve situational awareness, and streamline flight operations through intelligent automation. AEGEAN, the Greek flag carrier, is among the first early adopters, going live with the system since November 2024, with more to follow.

“Our customers play an important role in developing our solutions. These partnerships allow us to gather valuable insights and help us optimize our cutting-edge solutions,” said Philipp Barzen, Head of Lido at Lufthansa Systems. “As early adopters, the airlines can actively shape Lido Flight 4D IFS. We are confident that the benefits will outweigh the initial effort, paving the way for a more innovative future.”

Lido Flight 4D IFS integrates flight planning and monitoring into a single, intuitive system, allowing airlines to manage flights by exception rather than performing repetitive manual tasks. This approach reduces dispatcher workload while improving operational decisionmaking. The system provides a clear, list-based overview of flight status, exceptions, and alerts, eliminating the

guesswork previously required to identify issues such as rejected flights.

With improved automation and expanded rule setup options, Lido Flight 4D IFS ensures smoother workflows and more precise decisionmaking. Fixed parameters contribute to consistent performance, while enhanced mapping capabilities provide better geographical insights. The platform’s seamless data integration enables airlines to optimize their operations and react more effectively to dynamic conditions.

“Being among the first to implement Lido Flight 4D IFS is yet another significant step for AEGEAN,” said Nikolaos Vasilakis, Head of Flight Dispatch at AEGEAN. “This innovative solution enhances our operational efficiency and supports our commitment to technological advancement. While the alignment and transition of systems is always a challenge, it provided us with the flexibility to adapt progressively, ensuring a seamless and optimized flight planning experience.“

By leveraging advanced automation, real-time monitoring, and seamless integration, Lido Flight 4D IFS is redefining how airlines manage their flight operations, ensuring greater efficiency, reliability, and situational awareness.

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Comply365 announces acquisition of ASQS

In late January 2025, Comply365, a leading global provider of operational content, safety and training management solutions for the aviation, rail, defense and space industries, announced it has executed a definitive agreement to acquire Aviation Safety & Quality Solutions (ASQS), a global provider of safety and compliance management systems (SMS). This acquisition marks a significant milestone in Comply365’s growth strategy, including acceleration of its investment in safety management and its mission to create a best-in-class, integrated offering to elevate safety, training and operational performance for its worldwide aviation, rail, defense and space customers. Comply365 is a portfolio company of Insight Partners and Liberty Hall Capital Partners.

The acquisition of ASQS will enhance Comply365’s product capabilities, strengthen its service offering in safety management and expand its global customer base. The ASQS team has deep expertise in all areas relating to safety management, including compliance and risk management. Their sophisticated safety management solution, iQSMS, will complement Comply365’s existing SMS product, SafetyNet, positioning the combined business as a key player in the safety management space.

Ilia Kostov, CEO of Comply365 said: “We are delighted to welcome the

ASQS team into the Comply365 family. They bring a wealth of talent, specialized knowledge and complementary product strengths to our organization. This acquisition demonstrates our commitment to invest in safety management, a central component of our value proposition and vision to create a best-in-class, integrated offering connecting the mission-critical functions of operational content management, safety management and training management.”

Günther Schindl, CEO of ASQS said: “I am excited to join Ilia and the Comply365 team to support their vision of delivering a safety-focused, integrated operations offering. The acquisition of ASQS by Comply365 is a significant milestone in ASQS’s journey and will allow us to better serve our customers with differentiated and connected safety management capabilities.”

Henry Frankievich, Managing Director at Insight Partners said: “The acquisition of ASQS will enhance Comply365’s position as a key player in the global safety management space. We look forward to accelerating the combined company’s strategy to deliver one interconnected offering to its worldwide customer base.”

James Black, Partner at Liberty Hall added: “With safety management at the core of Comply365’s product

strategy, the acquisition of ASQS marks an important milestone in the company’s growth and vision for the future. The addition of the iQSMS solution directly complements our existing product portfolio and demonstrates our steadfast commitment to creating a best-in-class, integrated offering across operational content, safety and training. Alongside our partners at Insight Partners, we look forward to supporting Comply365’s continued growth and delivering even greater value to our customers.”

Comply365 is a leading provider of Operational Content Management, Safety Management and Training Management in the highly regulated industries of aviation, defense, rail and space. The business provides a powerful combination of expertise and products underpinned by unified best practices, empowering its customers to elevate operational excellence, transform safety management and training management, with closer integration of relevant data sets across domains. Comply365 product portfolio ensures its customers’ crews and

assets are always geared for peak operational performance, unlocking unparalleled financial and operational gains through more streamlined, robust and agile operations. Comply365 is the trusted technology partner of many of the most progressive aviation, defense, rail and aerospace organizations worldwide.

ASQS (Advanced Safety and Quality Solutions) is a

leading global provider of aviation safety, quality and risk management software, headquartered in Vienna, Austria, with offices in Bangkok, Thailand and Calgary, Canada. With its core product iQSMS®, the company specializes in developing and delivering intuitive, user-friendly solutions that support aviation organizations of all types in their daily operations.

Founded in 2009, ASQS has many years of experience in aviation safety and quality management, as well as extensive knowledge of the industry’s regulatory requirements. ASQS believes it is the first global provider to integrate AI technology into an SMS application. The company supports aviation organizations of all sizes worldwide, helping to streamline internal workflows through digitization and automation to maximize efficiency in day-to-day aviation operations.

Completion of the transaction is expected in the second quarter of 2025, subject to applicable regulatory approvals.

Read the full story on Aircraft IT Website

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Evoke Systems and Mission Decisions enter into partnership

In early December 2024, Evoke Systems Ltd and Mission Decisions Ltd were pleased to announce the start of an exciting partnership that will see both companies working closely together to implement AI based solutions that will enhance EFOS, adding even further value across the full product range.

At the 2024 European Airline Training Symposium held in Cascais, Evoke Systems & Mission Decisions Ltd had neighbouring stands, where lots of discussions took place over the two days of the event. This provided both companies the perfect opportunity to get to know each other, discuss collective products and expertise, and most importantly of all, start to identify areas that could present valuable opportunities to collaborate.

Speaking about the partnership, Evoke CEO Dr Craig Howard said: “EFOS products provide vital insights that help drive decision-making, shaping future direction across numerous business areas. Working closely with our customers to generate such powerful data ensures we are able to react quickly when looking at emerging technologies and evolving requirements, through solutions that enhance the overall experience, extending our capabilities in the process. “Mission Decisions Ltd have a wealth of expertise in the AI field and are a trusted provider in both defence and civilian sectors where data protection and information security are

paramount. Although it’s early days in our partnership, we are moving at pace having already identified a number of options. It’s rare to find other companies that share the same values as Evoke, but in Mission Decisions Ltd, we have found a partner we are excited to work closely with on a number of AI based opportunities across our EFOS products, not just EFOS Training.

“AI is a powerful enabler in a solution like EFOS but only when a clearly defined business need has been identified. Introducing this to our products will add value in multiple ways as we work to achieve our goal of making the vital information captured within even more accessible and applicable than ever for our EFOS communities.”

Mission Decisions CEO, Colin Hillier said “In line with our objective to deliver mission critical AI to the commercial airline industry, we are really proud to be able to partner with Evoke Systems — who bring leading aviation expertise to the table. Our respective teams have very aligned views on the measured and appropriate deployment of these powerful tools within the growing EFOS ecosystem. We are delighted to be working toward such an exciting future together.”

Mission Decisions is a British data intelligence company deploying mission critical AI and Analytics solutions to organisations that handle sensitive data.

Beams AI Turbocharges airBaltic’s safety hazard detection

In January 2024, airBaltic partnered with Beams to leverage artificial intelligence and enhance safety risk management. As one of the first airlines globally to adopt AI in this critical area, airBaltic’s collaboration with Beams marks a significant advancement in how safety data is processed and analyzed within the airline industry. After integrating Beams AI into its safety risk management processes six months ago, airBaltic’s safety teams have observed a notable improvement in hazard detection accuracy and processing speed. Beams AI detects low-risk reports with over 99% accuracy, saving the team a vast amount of processing time.

Traditional automation in safety risk management often falls short in providing the nuanced analysis needed for effective risk mitigation in aviation. Beams

AI, trained specifically in aviation risk analysis and enriched with airBaltic’s historical data, can now swiftly process and analyze over 30,000 safety reports to identify hazards. The profound impact of AI on hazard detection has led airBaltic to extend its collaboration with Beams, supporting the development of new AI products aimed at further enhancing risk management. A key initiative involves training Beams’ machine learning models with airBaltic’s extensive historical data to automatically generate organization-wide hazard trends, further strengthening the airline’s proactive safety measures.

“Beams AI enables airbaltic to detect potential hazards in near real-time, allowing our operation to respond swiftly and effectively, ensuring the safety and efficiency of our flights,” says Pauls Cālītis, Chief

Operations Officer and Board Member at airBaltic. “We’re proud to lead the industry in using advanced risk management technologies.”

airBaltic is committed to maintaining the highest safety standards in the industry and believes that embracing advanced AI technologies is essential to achieving this goal.

Lauris Mikelsons VP of Compliance & Safety at airBaltic

Seamless transition to AMOS: successful data migration for TAP Air Portugal

In mid-December 2025, Roland Berger and CrossConsense were proud to announce the successful completion of a complex data migration project for TAP Air Portugal (TAP), marking a significant milestone in aviation IT modernization. Over a span of just 16 months, the migration involved transitioning TAP’s entire data repository from its legacy MRO backend system to AMOS, the renowned maintenance and engineering software developed by Swiss AviationSoftware. The project was officially kicked off on June 1, 2023, and achieved its Go-Live milestone on September 30, 2024 — a remarkable achievement for a project of this scale and complexity.

The success of the initiative reflects the seamless collaboration between TAP Air Portugal, Roland Berger, and CrossConsense; combining strategic

oversight with technical expertise to ensure on-time delivery and data quality excellence.

Roland Berger served as a strategic partner in orchestrating and executing the complex data migration initiative, delivering value through:

• Leading the joint TAP-CC-RB Project Management Office with end-to-end delivery responsibility.

• Implementing robust governance frameworks for efficient decision-making and risk management.

• Managing project timelines and ensuring alignment between data migration and implementation streams.

CrossConsense were responsible for the technical execution, not only of the data migration itself but also of other activities related to data migration, was managed by CrossConsense, leveraging its deep

knowledge of aviation IT systems. CrossConsense’s tasks included:

• Establishing the data migration strategy and ensuring accurate data conversion within the defined scope.

• Conducting thorough data cleanup to maintain consistency, accuracy, and quality.

• Preparing and migrating data, alongside supporting End-to-End automated testing and rectifying any issues.

• Conducting comprehensive User Acceptance Testing to ensure the system meets all business requirements and user expectations.

• Setting up and configuring interfaces to ensure seamless integration with existing systems and workflows.

Achieving such a complex migration within a tight timeline underscores the power of effective partnership and coordination. Both Roland Berger and CrossConsense would like to thank TAP Air Portugal for their trust and cooperation

throughout the project.

TAP Air Portugal is Portugal’ s leading airline and has been a member of Star Alliance since 2005.

Flying since 1945, the airline has its hub in Lisbon, a privileged access platform in Europe, at the crossroads with Africa, North, Central, and South America. TAP is the world’s leading airline between Europe and Brazil, offering more than 1,070 weekly flights to 80 cities in 32 countries through its network of destinations, which includes five airports in Portugal, ten in North America, 14 in Central and South America, 13 in Africa and 38 in Europe (in addition to Portugal). The airline has made a clear commitment to modernizing its fleet and offering the best product in the sector to its customers. TAP operates one of the youngest fleets in the world, with all Airbus’ next generation NEO aircraft: A320neo, A321neo, A321LR, and A330neo, with superior efficiency and reduced emission levels. TAP also operates 19 Embraer aircraft in its regional fleet (TAP Express). Ranked by Airline Ratings to be one of the 25 safest airlines in the world, TAP Air Portugal has been recognized and awarded as Europe’s Leading Airline to Africa, as well as Europe’s Leading Airline to South America, by the World Travel Awards in 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023 and 2024.

Roland Berger is one of the world’s leading strategy consultancies with a wide-ranging service portfolio for all relevant industries and business

functions. Founded in 1967, Roland Berger is headquartered in Munich. Renowned for its expertise in transformation, innovation across all industries and performance improvement, the consultancy has set itself the goal of embedding sustainability in all its projects. Roland Berger revenues stood at more than 1 billion euros in 2023.

CrossConsense was founded in 2002. The Frankfurt Germany-based business offers its customers in the commercial aviation industry, highly skilled services, designed to buttress their productivity and uptime performance, based on sound knowledge in the areas of maintenance, engineering and logistical support. The business maintains a staff of 20 dedicated, experienced, and motivated team workers.

CrossConsense’s portfolio stretches from AMOS Support, BI-Management, Data Migration and Hosting to the products Aircraft Fleet View, ACSIS (tool for predictive maintenance), AviationDW (tool that supports airlines to get an overview over all KPIs the airline is interested in) and the Approval App. As a wholly owned subsidiary of Canada’s FLYHT Aerospace Solutions Ltd., CrossConsense also offers solutions for Fuel Management, Turn Process Management and other software applications as well as AFIRS hardware that collects data during flight. CrossConsense is dedicated to helping airlines to achieve their goals through the application of innovative technology solutions.

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flydocs announces five-year partnership with Avianca to digitize aircraft records and asset management

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aviation global leader in digital records, asset management, and engineering services, announced that it has signed a five-year agreement with Avianca, the largest carrier of Latin America, to digitize and streamline the records and asset management of its fleet of over 140 aircraft. Avianca, founded in 1919 and recognized as 2023’s Most Punctual Global Airline by the aviation data firm Cirium, will receive a seamless interface of flydocs’ platforms’ enhanced

Management. This complements the airline’s existing partnerships with flydocs Digital Tech Ops Ecosystem partners AMOS, the leading maintenance and engineering (M&E) software and AVIATAR, a standalone platform for data-driven digital products and services.

Commenting on the partnership, Andy Smith, Chief Commercial Officer, flydocs said;“We proudly enter into this strategic partnership with Avianca to revolutionize customer engagement, as we stand committed to prioritizing

significant and positive experiences for our customers. We are delighted to join forces with Avianca, as it takes on its digital transformation journey and by utilizing Digital Records Management (DRM), our core records management solution, we aim to provide improved operational efficiencies leading to cost savings and enhanced customer satisfaction. Being selected as their customer solution partner of choice truly reflects our commitment to supporting airlines in the Americas. We look forward to collaborating across our Digital Tech Ops Ecosystem to make Avianca’s journey completely digitized within aircraft maintenance.”

Francisco Lalinde, Vice President of Engineering and Maintenance at Avianca stated: “Following our commitment to being a competitive, efficient and sustainable airline, we are excited to announce this strategic alliance with flydocs, considering that they are a global leader in digital records and asset management that will support our transformation journey with streamlined DRM software and holistic solutions. This collaboration will amplify our operational efficiencies, as we look forward to digitizing our aircraft maintenance records with improved data accuracy, real-time Information, and compliance management.”

Avianca is a company that is comprised of Avianca, a Star Alliance member, LifeMiles, and Avianca Cargo. In passenger transportation, Avianca is the leading airline in Colombia, Ecuador, and Central America, with over 104 years of operation since 1919. It

has one of the largest air operations in Latin America with 150 routes, nearly 710 daily flights, and a fleet of 140 Airbus A320 and Boeing 787 Dreamliner aircraft, connecting over 75 destinations in 25 countries in the Americas and Europe. In 2023, Avianca obtained first place in the ‘Global Airlines’ category in the punctuality index of the specialized consulting firm Cirium and transported more than 32.2 million customers with the operation of more than 213,000 flights. Its loyalty program, LifeMiles, is one of Latin America’s largest, with over 14 million members and 600 allied brands. In cargo transportation, Avianca Cargo is the leading operator in different markets in the Americas, with 68 destinations in its route network and the mid-sized cargo fleet with the lowest environmental impact in the region.

flydocs is an asset management solution provider with the aviation industry’s most comprehensive solution for creating value out of aircraft maintenance data, offering the tools and expertise that allow all industry stakeholders to drive sustainable innovation to help build the future of the commercial aviation asset lifecycle. Recognized as a global leader in digital records management, flydocs was founded in 2007 and is 100% owned by Lufthansa Technik. With over 300 employees in multiple locations spread across the globe, flydocs is trusted by over 75 airlines, lessors, and MROs to deliver measurable long-term operational and cost efficiencies.

With Aireon’s global space-based ADS-B flight tracking products and services, you get real-time insights to anticipate maintenance needs, minimize delays, and improve fleet reliability.

Cambodia Airways selects NAVBLUE suite of Integrated

Performance Factor Optimizer (PFO), and Navigation+ to enhance and optimize the airline’s operational efficiency. These new solutions follow those already implemented by the low-cost airline.: N-Flight Planning (N-FP), cloud-based flight planning solution known for its safety and cost-effectiveness and Flysmart+ for Airbus aircraft performance computations and on-board document viewing.

Mission+ is NAVBLUE’s Electronic Flight Assistant, gathering all the information pilots need in one single application on a globe-centric display, reducing pilot workload by streamlining the flow of information between ground and onboard systems. With Mission+ MAPS, it offers Cambodia Airways global coverage for EFB charting, containing as well all the

Mission+ FLIGHT enables the airline to transition to a completely paperless cockpit through seamless integration with N-FP, Mission+ MAPS and Flysmart+. With Navigation+, Cambodia Airlines will get the most reliable and complete set of aeronautical navigation information such as enroute, airports including runway characteristics, procedures, tailored records and Grid MORA (minimum off-route altitude).

As part of the airline’s digital transformation, Cambodia Airlines has moved forward with big data applications in Flight Operations selecting PFO (Performance Factor Optimizer). PFO is the OEM end-to-end digital solution that computes the corrective fuel factor for flight planning and FMS leading to accurate fuel prediction.

Alaska Airlines partners with Comply365 to power operational excellence

At the beginning of February 2025, Comply365, a leading global provider of document management, compliance, training and safety management solutions for the aviation, rail and defense industries, announced a new partnership with Alaska Airlines to implement the DocuNet platform across the airline’s operations

The selection of DocuNet signifies the beginning of an exciting partnership with Alaska Airlines to modernize and streamline operations, improve crew productivity, and increase compliance across the airline’s technical publication’s ecosystem. The DocuNet Platform enables the ability to author, distribute, and view all operational content in a single integrated platform, empowering crews to access critical information anytime, anywhere — whether on

the ground or in the air. The platform is designed to improve operational workflows and reduce manual processes across the end-to-end technical publications lifecycle, combined with highly intuitive and user-centric interfaces for all channels and devices.

“As an airline hyper focused on operational performance and caring for our guests, Alaska is continuously looking for innovative ways to enhance efficiency across our business” said Terry Walters, Director of Fleet Tech Support at Alaska Airlines.

“DocuNet by Comply365 will empower our teams to quickly access and manage essential documents, improving compliance and accelerating processes — for the benefit of our employees and our guests.”

“We are delighted to partner with Alaska Airlines

to support their mission of operational excellence,” said Ilia Kostov, CEO of Comply365. “With our extensive global customer base, Alaska Airlines joins a powerful community of airlines worldwide who leverage DocuNet to streamline operational content management, and we look forward to helping Alaska Airlines to achieve new heights in efficiency and operational agility.”

Read the full story on Aircraft IT Website

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Digitizing MRO Workflows: Leon Software, now integrated with OASES

In mid-January 2025, OASES and Leon were pleased to announce that they have partnered to create an important systems integration. This new integration provides near real-time data exchange between the OASES MRO aviation software suite and Leon’s powerful Flight Operations software. With this new integration in place, users of OASES and Leon will experience a range of important benefits. While Leon’s Software will continue to serve as the primary hub for Flight Operations, data can now be seamlessly and securely exchanged — allowing essential operational data to flow directly into the OASES platform. This enables comprehensive MRO workflows, reduces the user’s workload by eliminating redundant data entry and, vitally, reduces the risk of human error. This new way of interfacing between systems is a marked

improvement to the steps users navigate with their existing digital systems. Moreover, it’s an order of magnitude more powerful than traditional pen-andpaper methods — streamlining processes and improving data accuracy and integrity.

This is the first digital systems integration created using OASES’s newly released, drag and drop integrations toolkit, OASES Workflow. This new integration technology — announced as part of OASES Release 11 in 2024 — allowed the creation of the Leon integration in weeks, rather than months. Now, OASES customers can connect securely to their Leon Flight Operations data and benefit from the new OASES Maintenance Control Module — also added in Release 11 — enabling improved maintenance scheduling for every OASES and Leon user.

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“The SA Group is your trusted partner in EFB and other Turn-key Avionics projects, Training & Interior Solutions. We support any Parts-Service,MRO,Certification, Engineering,Installation,Production, ProductDevelopment&Consultancy.”

Andrew O’Connor, Head of Product Management at OASES said, “Making this innovation available to our customers who also use the Leon Flight Operations software, is an exciting step. By seamlessly connecting these two systems, we’re starting on the journey of creating a connected aviation software eco-system, which will result in more reliable, secure and costeffective operations for our customers”.

This isn’t the first integration provided by Leon or OASES, but this new approach to interconnecting data and functionality sets the scene for future software integrations.

“This is an important move for the market,” said Paweł Szmagaj, CTO at Leon, “It’s great that we can enable our customers to get more utility from our Flight Operations solution. We’re pleased to be working with OASES to give our customers even more sophisticated ways to use their data.”

OASES is the all-in-one software for airworthiness maintenance control, meeting strict regulatory requirements. It enables airlines, MROs, and CAMOs to

increase efficiencies in the management and monitoring of every procedure or intervention. The solution is used by 130 aviation organizations — national carriers, large third-party maintenance providers, and independent operators — and supported in 55 countries across six continents. Communications Software (Airline Systems) Limited is part of the Valsoft Corporation portfolio.

Leon Software specializes in advanced cloud-based solutions tailored for aviation including scheduled and cargo operators, business aviation, trip support companies, and brokers. Designed to integrate seamlessly within

the digital ecosystem of an aviation organization, Leon offers a versatile platform covering everything from flight operations and crew management to charter sales and beyond. With a philosophy of continuous development, Leon emphasizes customization and workflow automation to adapt to the evolving needs of the aviation sector.

Founded in 2007 in Warsaw, Poland, Leon Software has grown to be a leader in its field across Europe. Today, over 300 companies rely on Leon’s functionality to enhance their daily operations and drive efficiency..

Read the full story on Aircraft IT Website

Exciting Milestone: 1,000 trees planted in partnership with BA

In late January 2025, British Airways (BA) was delighted to announce the planting of 1,000 trees as part of the airline’s ongoing commitment to sustainability. This achievement is directly linked to the Guidor contract recently signed with British Airways (BA), highlighting their dedication to reducing the environmental impact of aviation.

At the heart of this sustainability efforts lies a promise: for every aircraft tail contracted, Skyconseil plants trees to offset its environmental footprint. This initiative reflects BA’s vision of aligning innovation in aviation technology with tangible actions toward a greener future. The 1,000 trees planted as part of this initiative will help to compensate approximately 50,000 kg of CO2, making a significant contribution to mitigating climate change. Beyond carbon offsetting, these trees will support biodiversity restoration, enhance ecosystems, and provide a lasting positive impact on the planet.

Skyconseil, developer of Guidor, extend their gratitude to BA for their partnership and shared vision of sustainability. Together, they aim to lead by example, showcasing how collaboration can drive meaningful change within the aviation industry. As Skyconseil continues to expand Guidor’s reach and impact, the business remains steadfast in the commitment to planting trees for every new contract, ensuring that innovation and responsibility go hand in hand. Stay tuned for more updates as Skyconseil works towards a sustainable future for aviation.

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Titan Airways chooses EFOS Training

In mid-January 2025, Evoke was delighted to announce that Titan Airways have expanded their partnership with Evoke by selecting EFOS Training to help them achieve their goals of enhancing the management and delivery of training for their pilot and cabin

crew teams

Having previously selected EFOS Leave in 2023, this decision once again demonstrates Titan Airways’ commitment to adopting the most effective solutions to drive continuous improvements across their operational business areas.

EFOS Training is a comprehensive Training Management System (TMS) that helps airlines streamline and optimize training delivery across all departments, extending beyond the flight deck. It is designed to accommodate all training methodologies, making it a highly flexible, scalable, and user-friendly TMS.

EFOS Training can be swiftly implemented by leveraging Evoke’s extensive industry experience and optimized best practices developed over 20+ years. The advanced data analytics empowers airlines to effortlessly evaluate and monitor overall training performance and delivery while providing actionable business intelligence to support future planning and informed decision-making.

James Cartwright, Senior Commercial Manager at Evoke said:

“Having worked closely with the team at Titan Airways over the past couple of years I can honestly say their approach to identifying and addressing challenges head on is inspiring. Choosing to implement EFOS Training is testament to their drive for continuous improvement. For any airline, the decision to change to a new training management platform is huge and there are many factors to consider. The fact that Titan Airways chose to extend our existing relationship reflects their trust and confidence in both our ability to deliver results and the effectiveness of our solutions.”

Matthew Wilson, Head of Training at Titan Airways said “I am delighted to be able to expand our collaboration with Evoke Systems by adopting EFOS TMS as our chosen training software solution. Following our successful introduction of their Leave Management System in 2023, I have little doubt that EFOS TMS will prove just as successful for Titan Airways. Both Titan Airways and Evoke Systems are recognized within the

industry as being innovative leaders in our respective fields, and it therefore makes perfect sense to further expand our professional relationship. I look forward to the many benefits that EFOS TMS will bring to the training department in Titan Airways.”

Evoke is proud to be supporting Titan Airways future plans and looks forward to growing their successful partnership even further.

Titan Airways has been flying passengers and cargo around the world for more than 30 years. The airline’s passion and commitment to high standards makes it one of Europe’s leading ACMI lease and charter airlines. Titan holds a worldwide

Air Operator’s Certificate and additional licenses to operate its aircraft in the US, Canada and Australia. They are also accredited under IATA’s Operational Safety Audit program — an internationally recognized quality standard. Titan is proud to have earned the industry’s trust for its honest, reliable and flexible service.

The airline’s continual investment in staff, fleet and in state-of-the-art technology ensures excellence, both today and for the future. Clients — including some of the world’s leading companies, airlines, governments, tour operators and sports teams — know that the service they receive from Titan is unparalleled.

Aireon Data now available on Global Data Marketplace

Blind spots in global airspace just got smaller. In early March 2025, Aireon, a leader in aviation data and services, has joined the Global Data Marketplace (GDM) as a vendor, bringing its global real-time air traffic data to U.S. government agencies and allied partners.

Aireon’s space-based flight tracking and air domain awareness data is now available via GDM to equip national security teams. The combination of a vast historical data set and real-time global persistence improves the ability to monitor patterns of life, detect anomalies, and improve decisionmaking; ultimately closing information gaps for defense and intelligence missions worldwide.

For Aireon, this move expands its reach to customers who need reliable, mission-critical data fast. “The GDM provides access to Aireon data for those organizations that are shaping global security,” said Derek Fleck, Director for Business Development.

“We’re not just tracking flights—we’re enhancing national security missions that matter.”

The Global Data Marketplace connects vendors and users of commercial data on a secure platform. Approved buyers — including U.S. agencies, allied governments, and select partners — can purchase solutions like Aireon’s quickly and anonymously.

Aer Lingus selects Comply365’s DocuNet to elevate operational performance, efficiency, and compliance

In mid-January 2025, Comply365, a global provider of safety, compliance, and training management solutions to the aviation, rail, defense and space industries, announced that Aer Lingus, Ireland’s national carrier, has selected Comply365’s DocuNet, an enterprise-wide document management system enabling Aer Lingus to author, distribute and view all operational and regulatory content in a single integrated platform. This partnership with Comply365 aims to elevate the airline’s operational performance, streamline efficiency, and ensure stringent compliance across its operations and AOCs.

DocuNet’s robust and modern document management platform will support Aer Lingus in managing a wide range of critical operational processes, from regulatory documentation to internal

its teams to work more efficiently in today’s fastpaced aviation industry with timely and targeted delivery of important content to end-users and

ensuring they are maintaining utmost compliance.

“We are excited to partner with Comply365 leveraging DocuNet to modernize our operational processes and drive highly efficient service delivery,” said Conor Nolan, Director of Safety & Security at Aer Lingus. “DocuNet is empowering our teams with both flexibility and standardization of end-to-end processes, handling all data formats on a single platform, ensuring consistency and efficiency across all manuals and all AOCs. Moreover, the advanced compliance capabilities ensure users are utilizing the latest content and enable us to streamline auditing processes and procedures.”

Ilia Kostov, CEO of Comply365, also commented, “We are delighted to partner with Aer Lingus to drive operational performance improvements and enhance

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the airline’s overall efficiency. DocuNet’s platform is designed to streamline complex operational processes, and we look forward to supporting Aer Lingus in achieving its operational goals. This partnership with Aer Lingus extends Comply365’s reach across all of the IAG Group, enabling flexibility for IAG airlines to share and communicate technical content using the same platform.”

Aer Lingus is the Irish flag carrier, founded in 1936. The airline operates over 100 routes from Dublin, Cork, Shannon and Knock to Europe, the UK and North America. Reaffirming its commitment to its North American expansion, the airline will operate 24 transatlantic routes in 2025 from Dublin, Shannon and Manchester, UK to North America and the Caribbean. Aer Lingus is a 4-star airline, awarded by Skytrax, the international air transport rating organization and is a member of International Airlines Group (IAG), one of the world’s largest airline groups. As part of IAG, Aer Lingus has pledged to achieve net zero carbon emissions by 2050 and has committed to powering

10% of its flights using sustainable aviation fuel (SAF) by 2030.

Comply365 is a leading provider of Operational Content Management, Safety Management and Training Management in the highly regulated industries of aviation, defense, rail and aerospace. The business provides a powerful combination of expertise and products underpinned by unified best practices, empowering its customers to elevate operational excellence, transform safety management and training management, with closer integration of relevant data sets across domains. The Comply365 product portfolio ensures its customers’ crews and assets are always geared for peak operational performance, unlocking unparalleled financial and operational gains through more streamlined, robust and agile operations. As the trusted technology partner of many of the most progressive aviation, defense, rail and aerospace organizations worldwide, Comply365 has a global customer base of over 140 organizations.

The 2025 Aircraft Commerce Conference schedule

AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — EMEA. 17th & 18th June 2025. Hotel NH Noordwijk Conference Centre, Amsterdam, The Netherlands.

AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — AMERICAS. 9th and 10th September 2025. Hyatt Regency Hotel, Miami FL, USA.

AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — APAC. 15th and 16th October 2025. Amari Watergate Hotel, Bangkok, Thailand.

18TH ANNUAL FLIGHT OPERATIONS CONFERENCE — GLOBAL. 3rd and 4th December 2025. Radisson Hotel & Conference Centre, London Heathrow UK.

For exhibition and sponsorship enquiries, email: ed.haskey@aircraft-commerce.com

Comply365 and Emirates renew partnership for superior operational performance

In early February 2025, Comply365, a leading global provider of operational content, safety and training management solutions for the global aviation industry, announced that it has renewed its longstanding partnership with Emirates, the world’s largest international airline, continuing their collaboration for another five years to maintain the highest standards of operational excellence with the market-leading DocuNet platform. As part of this renewed agreement, Emirates will widen its adoption of Comply365’s industry leading document management platform, DocuNet, to streamline the creation, distribution, and maintenance of operational manuals for the airline, which currently serves 148 cities in 80 countries across six continents on its fleet of nearly 260 aircraft from its hub in Dubai, United Arab Emirates.

Adding DocuNet Authoring to the airline’s existing DocuNet usage, Emirates benefits from the most comprehensive, end-to-end operational content management uniquely provided by DocuNet, comprising DocuNet Authoring and DocuNet Managed Service, as a highly effective hybrid document management approach; as well as full mobile platform capability (iOS, Windows, Android), all of which are fully integrated. This empowers Emirates to standardize the authoring and distribution of content across the airline at scale, provide end users with a consistent document interface and with the flexibility to adapt to different Emirates processes, aircraft types, departments and teams, which significantly improves productivity and operational efficiency.

“We are very pleased to announce our renewed

partnership with Emirates, a renowned leader in global aviation,” said Comply365 CEO, Ilia Kostov. “Our extended relationship reflects the trust Emirates places in Comply365 and DocuNet to support the efficiency, compliance and performance of its flight operations while simplifying the experience for its crews. As one of the world’s largest airlines, superior operational performance is paramount. We look forward to continuing to support Emirates in achieving operational excellence and maintaining the highest standards of compliance while embracing innovative solutions for continued growth.”

Emirates is the world’s largest international airline, connecting travelers to more than 140 cities. The airline operates the world’s largest fleet of Boeing 777 and Airbus A380s, and now operates the Airbus A350, offering spacious cabins and iconic inflight features across its fleet. Emirates’ environmental efforts are focused on three areas: reducing emissions, consuming responsibly and preserving wildlife and habitats. Read the full story on Aircraft IT Website

All Nippon Airways steps into the future of airline retailing with Lufthansa Systems

• All Nippon Airways (ANA) and Lufthansa Systems start a Proof of Concept (PoC) for SIRAX/ONE Order, the financial management solution from Lufthansa Systems

• The PoC focusses on the feasibility of IATA ONE Order-based accounting and settlement for non-flight related ancillary services

• SIRAX/ONE Order is the world’s most advanced financial management solution that is fully capable of ONE Order integration In early February 2025, Lufthansa Systems announced that All Nippon Airways (ANA) has decided to launch a Proof of Concept (PoC) with the financial management solution for order-based accounting, settlement and reporting from Lufthansa Systems: SIRAX/ONE Order. The PoC will focus on evaluating the feasibility of IATA ONE Order-based accounting and settlement for non-flight related ancillary services in collaboration with one of ANA’s industry partners. It will position ANA as a ‘first mover’ in the airline industry, leading the way in modern airline retailing practices.

“E-commerce platforms all over the world have changed customers’ expectations towards the shopping experience. Today airline customers ask for personalized communication and a seamless travel shopping experience on any distribution channel available when putting together their travel journey. Modern airline retailing has to fulfill this demand. It allows us airlines to sell flight- and non-flight related products, such as hotels, car rentals, airport transfers, tour provider services, etc. directly to our customers — all as a one-stop-shop-solution,” explained Yong Choi, Project Manager Offers and Orders Transformation at ANA.

SIRAX/ONE Order is the world’s first and most advanced financial management solution that’s fully

automated order processes and services based on the latest technology reduce implementation time and maintenance requirements. By enabling airlines to sell, account for, and track the delivery of new flight- and non-flight-products and services seamlessly, it brings airlines closer to other retailers. It allows them to increase their agility and to be innovative by moving from PNRs, e-tickets, and EMDs, towards orders and services.

“The current distribution processes, such as PNR, e-tickets and EMDs, put restrictions on a modern customer-centric airline retailing approach. SIRAX/ ONE Order allows airlines to streamline the accounting and settlement of any type of flight and ancillary services. This way, ANA will be able to provide attractive bundle offers for its customers, who will be able to configure their travel itinerary according to their personal needs including flight- and non-flight ancillaries. SIRAX/ONE Order will therefore provide ANA with additional revenue potential with airline retailing,” said Tim Bruegmann, Chief Product Owner

headquartered in the Minato district, Tokyo, Japan. All Nippon Airways operates services to both domestic and international destinations and is Japan’s largest airline. As of April 2023, the airline had approximately 12,800 employees. The airline joined as a Star Alliance member in October 1999. All Nippon Airways operates a fleet of a total of 240 aircraft serving 99 destinations worldwide from its key international hubs in Narita International Airport and Haneda International Airport. The carrier has an extensive domestic route network that covers the entirety of Japan, from Hokkaido in the north to Okinawa in the south. ANA’s international route network extends through China, Korea, India, Southeast Asia, Canada, United States, Mexico, Australia, and Western Europe. In addition to its mainline operations, All Nippon Airways controls several subsidiary passenger carriers, such as its regional and LCC airline ANA Wings, Air Japan and Peach Aviation. On 29 March 2013, All Nippon Airways was named a 5-Star Airline by Skytrax. Read the full story on Aircraft IT Website

Lufthansa Systems upgrades airline financial management

The New Era of Aircraft Fueling

reconciliation solutions (SIRAX/ Payment Hub, SIRAX/Payment Reconciliation) which cover the payment orchestration starting on the

reconciliation of sales, uplift, and

It is completed by two solutions subsequently accounting for the comprehensive and automated solution for accurately and efficiently managing and accounting for passenger revenue, including sales, uplifts, interline billing, and financial reporting, while SIRAX/ ONE Order streamlines accounting and settlement processes for airlines with the new IATA ONE Order standard.

“Our goal with the new structure is to create a solution that not only meets the unique demands of airlines but also enhances their efficiency. Airlines choosing the full SIRAX portfolio benefit from the comprehensive expertise of our employees, who cover the entire end-to-end airline process — from the customer payment via the reconciliation to the final accounting of an airline

The solutions from Lufthansa Systems allow a modular approach that supports flexible integration and can be adapted to airlines’ individual needs. However, implementing the entire SIRAX portfolio provides airlines with consolidated accounting and payment processes, minimizing information loss and significantly reducing the administrative workload associated with financial management.

Background information on the solutions

The airline payment orchestration solution SIRAX/Payment Hub consolidates the payment process for airlines, allowing them to manage all payment processes and interfaces in one place. The solution covers the entire payment process from the front end payment page and airline payment wallet solution via the acquirer and payment provider routing up until reading and modifying the PNR or order with the payment details and ticketing triggering. It allows  airlines to reduce the time and effort spent integrating new payment options into their PSS processes so that  they can offer the latest and most convenient payment options. SIRAX/Payment Hub also reduces the risk of fraud by passing airline itinerary data to acquirers and fraud check providers during the payment process.

The payment reconciliation solution SIRAX/Payment Reconciliation tracks and traces all airline sales in a fully automated manner and matches them to their associated payments, refunds, and chargebacks. It allows to detect mismatches and eases the analysis whether the correct fees and commissions were applied.

SIRAX/Revenue Accounting is the market leader for airline revenue accounting solutions, with a community of 20+ airline customers worldwide. The modern and leading passenger revenue accounting standard solution allows airlines to either benefit from an all-in-one integrated solution or to

select specific modules and combine them with the individual needs of their business. With this flexibility, the product can be used for airlines of any size.

SIRAX/ONE Order is the world’s first and most advanced order accounting and settlement solution for the new IATA ONE Order and Settlement with Orders (SwO) standards. Lean, highly automated order processes and services based on the latest technology reduce implementation time and maintenance requirements. By seamlessly enabling airlines to sell, account for, and track the delivery of new flight- and non-flight products and services, the solution brings airlines closer to other retailers. It allows them to increase their agility and innovation by moving from PNRs, e-tickets, and EMDs towards orders and services.

Lufthansa Systems GmbH leading airline IT provider, has been shaping the future of digital aviation for almost 30 years. Helping airlines unlock their full potential, the company combines profound industry know-how with advanced technological expertise.

A subsidiary of the Lufthansa Group, the company offers its more than 350 customers worldwide a portfolio with often market-leading products that cover all airline business processes — on the flight deck, in the cabin, and on the ground. Lufthansa Systems is committed to improving its own environmental footprint and that of its airline customers of all sizes and business models.

Read the full story on Aircraft IT Website

Better decisions on the fly.

Elevate your operational decision making through increasingly volatile weather.

consumption and costs while reducing its carbon footprint.

Designed to analyze flight data and deliver actionable insights to help save fuel, the SkyBreathe® 360° eco-flying platform operates with the world’s largest fuel efficiency database, encompassing over 21 million recorded flights. Leveraging big data algorithms, artificial intelligence, and machine learning, the software will provide MGA with personalized recommendations to reduce fuel consumption by up to 5%, a substantial benefit, especially as fuel represents over 30% of airlines’ costs on average. To drive peak productivity at every operational level, SkyBreathe® will be accessible to various MGA actors, including dispatchers, maintenance engineers, pilots, fuel managers, etc. The solution is adaptable to diverse roles and offers a

more than 70 airlines of different scales worldwide, giving MGA access to a broad network of peers focused on reducing fuel consumption and carbon emissions in the industry.

“We are proud to have taken this step and to have wrapped up our SkyBreathe® kick-off,” stated Deniz Celiktas, Flight Performance Manager at MGA. “We’ll be rolling out our fuel-saving strategy step by step, starting with proven practices and adapting with support from the OpenAirlines team to increase our savings gradually. Sustainability remains central to our mission and the whole industry nowadays, and tools like SkyBreathe® will be key as we work toward long-term results.”

To strengthen its fuel efficiency initiatives, the airline will also be able to use SkyBreathe® MyFuelCoach. This application will support pilots in

monitoring and improving their fuel efficiency practices in both briefing and debriefing sessions. It will offer the airline additional support, and more fuel-saving opportunities. MGA will begin using the app in a second phase.

“MGA has made a smart choice in selecting a tool that will drive down their fuel costs and spending. We are sure that SkyBreathe® and SkyBreathe® MyFuelCoach will be a valuable resource in supporting their operational growth and delivering strong savings. We are proud to see the proactivity of a young airline committed to a more responsible and less environmentally impactful aviation industry, and we are glad to welcome them to the SkyBreathe® user Community” said Alexandre Feray, CEO of OpenAirlines.

This collaboration underscores the impact of innovative technology in building a sustainable future, with Mavi Gök Airlines (MGA) establishing itself as a dedicated partner in advancing environmentally conscious aviation.

Mavi Gök Airlines (MGA) was established and started to play an active role in the Aviation business based in Antalya, Türkiye, in March 2007. Since the establishment of MGA with the emphasis on quality, the line maintenance service provided in many locations of the world with its existing 145 maintenance authorizations, with strong inventory in 10 different countries. MGA obtained its own AOC Air Operator license in July 2022 and made its first official flight to Budapest on July 19, 2022. The airline continues to provide aircraft maintenance services, in addition to business jet and airline services, with Boeing 737-800, Boeing 737-900ER, Boeing 777-300ER, Boeing 737-700BBJ and Cessna 208B Grand Caravan EX Amphibian aircraft in its fleet. MGA always implements and enhances safety and security requirements under all circumstances. MGA became an IOSA Airline under the IATA Operational Safety Audit Program in May 2024, and an IATA Airline in September 2024.

Read the full story on Aircraft IT Website

DeltaXignia: revolutionising aircraft maintenance and operations with advanced change management solutions

At the beginning of February 2025, DeltaXignia, formerly known as DeltaXML, announced its rebrand, a bold step forward in providing enterprise-grade solutions for managing change in critical aviation documents, content, and data. This transformation highlights the company’s evolution into a solutions-driven partner, empowering aviation organizations to streamline operations, improve efficiency, and maintain compliance in a rapidly changing industry.

For over two decades, DeltaXignia has been trusted by aviation leaders to deliver precision solutions for managing complex transformations in maintenance manuals, operational documents, and regulatory data. Renowned for its expertise, the company’s solutions have helped airlines, aircraft operators, and MRO facilities to efficiently handle document version control, data updates, and content changes, ensuring compliance and operational continuity.

The rebrand underscores DeltaXignia’s expanded capabilities, going beyond XML to support additional structured and semistructured formats like HTML and JSON, critical for modern aviation IT workflows. With its new identity,

DeltaXignia focuses on helping the aviation industry integrate seamless change management into their systems, ensuring assets and resources are utilised effectively while maintaining compliance with stringent regulatory requirements.

“DeltaXignia represents more than just a name change,” said Eithne Devine-Hynes, CEO of DeltaXignia. “It reflects our commitment to helping the aviation industry meet its evolving challenges by managing critical content and data changes with confidence, precision, and efficiency.”

DeltaXignia delivers powerful comparison and merging solutions designed to help aviation organizations manage content and data changes with precision and efficiency. Seamlessly integrating into maintenance and operations systems, DeltaXignia’s configurable workflows streamline complex tasks like updating manuals, tracking version control, and ensuring compliance with regulations. The solution is built for scalability, handling large-scale document updates and regulatory data transformations with consistent reliability. To maximize value, DeltaXignia also offers expert consulting services.

Read the full story on Aircraft IT Website

Real-Time Turbulence Intelligence with

Lido mPilot

■ SkyPath Turbulence Integration: Access live turbulence data in-app for smoother navigation and smarter in-flight decisions.

■ IATA Turbulence Aware: Tap into real-time, global turbulence insights for enhanced safety and situational awareness.

Navigate Smarter, Fly Safer

‘Digital Winglets’ for real time flight paths born from NASA Tech

Before airplanes even reach the runway, pilots must file a plan to inform air traffic controllers where they’re going and the path they are going to take. When planes are in the air, however, that plan often changes. From turbulence causing passenger discomfort and additional fuel use to unexpected weather patterns blocking the original path, pilots have to think on the fly and inform air traffic controllers of any modifications to their routes. In the past, these changes would have to happen suddenly and with little lead time. But as airplanes have become more digitally connected, the flying machines can take advantage of the additional data they receive, and a NASA-developed technology can help pilots find the best path every time. NASA has explored methods to improve aircraft efficiency since its inception. Among the agency’s most famous contributions are winglets, upturned vertical flanges at the ends of airplane wings that eliminate turbulence at the wingtip and significantly save fuel. Fuel efficiency is critical to future aircraft development, as it not only improves performance and the weight it can carry but also reduces the amount of greenhouse gases released into the atmosphere.

David Wing, principal researcher of air traffic management at NASA, develops advanced autonomy systems for aircraft, allowing operators to directly manage flight paths in crowded skies. He noticed some of the same technology used for safe routing could also optimize routes for flights already in the air. Allowing pilots to identify a better path as soon as it’s available could save time and money.

In this screenshot of the APiJET Digital Winglets software based on NASA technology, a route is plotted along navigational waypoints, presenting three options that would save fuel and time based on real-time information.

Under Wing’s lead, NASA developed Traffic-Aware Strategic Aircrew Requests (TASAR), software that

pilots and ground operations teams can use to find better routes in transit.

The app runs on EFBs, computer devices approved for use in flight operations by the FAA, most commonly Apple iPads. Green said there are no plans to integrate it directly into a cockpit instrument panel because updating an app is easier. In testing with Alaska Airlines, Green said that the program saved 2% on fuel, working out to approximately 28,000 pounds of fuel per hundred flights. He added, “Two percent may not sound like much, but little savings can really add up at airline scale.”

Several more airlines have tested the technology, and Frontier Airlines is currently field testing for a potential deployment of Digital Winglets across its fleet. APiJET still keeps in touch with the developers at NASA to further research TASAR’s benefits and build out its commercial capabilities. “Everybody that worked on TASAR at NASA should be really proud of their direct impact on fuel savings and carbon reduction,” Green said. “It’s a lot to wrap your head around, but it works.”

NASA has a long history of transferring

technology to the private sector. The agency’s Spinoff publication profiles NASA technologies that have transformed into commercial products and services, demonstrating the broader benefits of America’s investment in its space program. Spinoff is a publication of the Technology Transfer program in NASA’s Space Technology Mission Directorate (STMD).

Read the full story on Aircraft IT Website

ASQS appoints Florian Lis-Srajer as Deputy Managing Director

At the beginning of February 2025, ASQS, a leading provider of integrated safety and quality management software for the aviation industry, announced the appointment of Florian Lis-Srajer as Deputy Managing Director ASQS Ltd. Thailand, effective February 2025. This promotion reflects the company’s commitment to strategic development, ensuring stability and continuity in the Asia-Pacific (APAC) market.

Florian has been with ASQS since 2020 and was appointed Head of Operations Thailand in September 2024. In this role, he played a crucial part in strengthening ASQS’s presence in the region, optimizing internal processes, and enhancing team performance. Under his leadership, the ASQS team in Thailand has expanded in recent months, reflecting the company’s growing presence in Asia. As Deputy Managing Director, Florian will take on greater

leadership responsibilities, driving business operations and leading strategic initiatives across the APAC region. In addition, he will focus more on sales in the coming months, leveraging his industry expertise and strong client relationships. His efforts in refining team structures and responsibilities within the Bangkok office have significantly improved efficiency and motivation, benefiting ASQS’s regional and global clients.

“I am truly grateful to the leadership team for their trust and confidence in me”, Florian LisSrajer commented on his new appointment. “I am honored to work alongside Günther at ASQS Ltd as Deputy Managing Director. This journey would not be possible without our incredible ASQS team, and I am proud to work alongside such talented and dedicated professionals. It is an exciting time in the aviation and IT industries, and I am eager to contribute to our

continued growth and innovation. I look forward with great enthusiasm to the opportunities ahead here in the APAC region”.

Günther Schindl, co-founder and Managing Director of ASQS, added: “I am delighted to see Florian step into the role of Deputy Director of ASQS Ltd. His consistent dedication and exceptional leadership within the ASQS team in Thailand are truly inspiring. This will not only drive ASQS’s growth in the region but also be a tremendous asset to our global customers, since our Bangkok office plays a vital role in delivering services to our customers worldwide.”

ASQS eagerly anticipates Florian’s continued leadership, driving growth, strengthening collaboration, and shaping the future of aviation safety management in Asia and beyond. Read the full story on Aircraft IT Website

Air Canada enhances operational efficiency with advanced solutions from Lufthansa Systems

• Successful launch of NetLine/Ops ++ strengthens Air Canada’s operational capabilities and readiness for continuous improvement

• Migration to the Global Aviation Cloud (GAC) improves system performance and security

• Partnership with Lufthansa Systems delivers benefits to employees and customers

In late January 2025, Air Canada successfully implemented the next-generation airline operation solution NetLine/Ops ++ from Lufthansa Systems, enhancing its operational efficiency and capabilities This strategic move empowers employees with advanced tools and delivers a superior customer experience. Simultaneously, Lufthansa Systems migrated Air Canada’s solutions to the Global Aviation Cloud (GAC), a highly secure multi-cloud infrastructure environment. This migration allows Air Canada to leverage technological innovations from a leading cloud provider while focusing on its core business.

Building on a long-standing partnership, Air Canada and Lufthansa Systems continue to integrate state-ofthe-art solutions that meet the evolving needs of modern air travel. As one of the oldest and largest customers of

Lufthansa Group, Air Canada has significantly influenced the development of operational solutions.

“We are delighted to deepen our collaboration with Lufthansa Systems and are excited about the launch of NetLine/Ops ++. By integrating this advanced solution into our operations, we empower our employees with better tools and enhance our ability to make real-time decisions, ultimately benefiting our customers. We are also better equipped to implement future improvements, keeping Air Canada agile and competitive. The recent migrations have laid a strong foundation for our future cooperation, and the joint project team ensured a seamless transition,” said Kevin O’Connor, Senior Vice President of Global Airports and Operations Control at Air Canada.

Thomas Wittmann, CEO of Lufthansa Systems, explained, “Our partnership with Air Canada is built on

the deep mutual trust we have earned over the past decades. As an important customer and reference in the American market, we are very pleased that Air Canada trusts our flight and ground operation solutions. We trust Air Canada to help us make our solutions even better and more tailored to the needs of the global airline community.”

Implementing NetLine/Ops ++ and other operational tools from Lufthansa Systems like Lido Flight 4D enables Air Canada to streamline operations, improve situational awareness, and enhance decision-making capabilities. Employees benefit from intuitive interfaces and robust functionalities that simplify complex tasks and increase productivity. Customers will experience more efficient operations

through improved punctuality and reliability. The advanced systems allow Air Canada to respond swiftly to operational challenges, minimizing disruptions and enhancing the travel experience. Air Canada’s commitment to leveraging advanced technologies underscores its dedication to providing exceptional service and maintaining its position as an industry leader. The strengthened partnership with Lufthansa Systems will facilitate continued innovation and growth.

Air Canada is Canada’s largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. Air Canada is a founding member of Star Alliance™, providing

the world’s most comprehensive air transportation network. Air Canada’s predecessor, Trans-Canada Air Lines (TCA), inaugurated its first flight on September 1, 1937. The 50-minute flight aboard a Lockheed L-10A carried two passengers and mail between Vancouver and Seattle. By 1964, TCA had grown to become Canada’s national airline; it changed its name to Air Canada. The airline became fully privatized in 1989. Air Canada’s Class A variable voting shares and Class B voting shares are traded on the Toronto Stock Exchange under the single ticker symbol ‘AC’ and on the OTCQX International Premier in the U.S. under the single ticker symbol ‘ACDVF’. Its corporate headquarters are located in Montreal.

Lufthansa Systems GmbH, a leading

airline IT provider, has been shaping the future of digital aviation for almost 30 years. Helping airlines unlock their full potential, the company combines profound industry know-how with advanced technological expertise. A subsidiary of the Lufthansa Group, the company offers its more than 350 customers worldwide a portfolio with often market-leading products that cover all airline business processes — on the flight deck, in the cabin, and on the ground. Lufthansa Systems is committed to improving its own environmental footprint and that of its airline customers of all sizes and business models. Headquartered in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems employs around 3,000 people at its locations in 16 countries.

Seattle’s APiJET lands $4.5m grant from the FAA to enhance tool for fuel efficient flights

APiJET, a Seattle-based aviation data analytics company, announced, in mid-February 2025, that it has landed a $4.5 million grant from the Federal Aviation Administration. The startup has developed a tool called Digital Winglets that helps passenger and cargo airlines optimize their fuel use while at flying at cruising altitudes. The software incorporates real-time data about wind, weather, the speed and weight of a plane, air traffic and other parameters, along with a plane’s Aircraft Performance Model, which includes details on the specific characteristics of the aircraft, its engines and the degradation of these components over time. The company’s Digital Winglets tool ingests all of this information and suggests flight plan changes — maybe moving to a different altitude, adjusting speed or shifting a route. APiJET’s product can cut fuel use by approximately 1.5% or more for passenger flights and 2.5% for cargo flights, according to tests by airlines. Even small reductions add up financially and in terms of climate impacts. The global commercial airlines sector burns close to 100 billion gallons of jet fuel annually, according to Statista.

Digital Winglets suggests multiple options for adjusting a flight between Chicago O’Hare International Airport (KORD) and Orlando International Airport (KMCO) that include combinations of changes in altitude and route. The interface highlights the potential fuel and time savings. (APiJET Image)

“Airlines need to save money. Inflation is high. There’s pressure to reduce pollution, there’s pressure to reduce carbon,” said APiJET CEO Rob Green in an interview with GeekWire. “All those things are driving a lot of interest in the [APiJET] product.”

There are efforts globally to use non-fossil fuels in planes, including increased production of sustainable aviation fuels (SAF) and the development of electric-

and hydrogen-powered aircraft. But SAF volumes are a small fraction of the fuel needed and other alternatives are in still progress.

The FAA grant will help APiJET increase the potential reach of its tool by developing Aircraft Performance Models for additional aircraft types. The funding comes from the FAA’s Fueling Aviation’s Sustainable Transition program, which received funding through the Biden Administration’s Inflation Reduction Act.

APiJET built Digital Winglets using flightoptimization algorithms developed and tested by NASA, which are known as Traffic Aware Strategic Aircrew Requests, or TASAR. The Seattle company was the first licensee of the technology in 2019, and Green said his team still works with the administration. The tool operates in remote servers in the cloud, analyzing the flight plan and suggesting potential changes. The recommendations go first to the dispatcher, who helps manage the flight plan for the airline, and then to the pilot. If the pilot likes the change, they submit a request to FAA air traffic

controllers before an update is implemented. Digital Winglets can also be implemented through a third-party application, and the recommendations can be sent directly to pilots, depending on an airline’s preference. Green touted Digital Winglets’ easy-touse interface and the need for minimal training for users as key selling points.

The system can be readily modified with additional data, including national airspace regulations and information on flight restrictions. Some planes, for example, don’t have features that allow for flights over water, while certain countries in the Middle East limit which nations can fly over them. Digital Winglets could also be used to optimize routes to reduce the formation of planet-warming contrails, an issue garnering increasing concern among European regulators.

“Just think about it as layers on a Google map,” said Mauricio Gonzalez de la Fuente, APiJET’s vice president of product and business development. “We can add anything.”

Other companies offering aviation sustainability software include Air Space Intelligence, Honeywell Forge, GE Digital, OpenAirlines, and PACE Aerospace Engineering and Information Technology.

APiJET was formed in 2018 following Aviation Partners’ acquisition of iJET Technologies. The merger of the Seattle companies brought together leaders and engineers from Boeing, Microsoft and other tech ventures to work on aviation sustainability. In October 2020, the private equity firm Indigo Partners bought a majority stake of APiJET, while Aviation Partners and iJET Technologies remain minority investors, Green said. Phoenix-based Indigo Partners also has controlling interests in low-cost carriers Frontier Airlines and Chile’s JetSmart, plus stakes in Mexico’s Volaris and Hungary’s Wizz Air, according to the publication Flight Global. APiJET and Frontier announced in June 2023 that the airline would be the first to field test Digital Winglets, and that additional trials are underway.

Read the full story on Aircraft IT Website

SunExpress to manage commercial inventory with Revenue Integrity

• Revenue Integrity is the commercial solution from Lufthansa Systems to protect airlines’ inventory.

• SunExpress implemented real-time, fully automated solution to manage strongly growing inventory.

• Decision supported by positive experience of current Revenue Integrity customers. In late February 2025, SunExpress, a joint venture between Lufthansa and Turkish Airlines, implemented Revenue Integrity, the commercial solution from Lufthansa Systems, to manage its commercial inventory.

With the doubling of its fleet within the next ten years and a continuous expansion of services to new markets and routes, SunExpress is currently growing significantly. Thus, keeping control of its inventory is becoming increasingly important for the value carrier, that has again been awarded “Best Leisure Airline in Europe” by Skytrax.

Revenue Integrity offers a real-time, fully automated solution that keeps the inventory free of duplicates and fictitious names, prevents churning and includes the handling of unticketed bookings. With Revenue Integrity, SunExpress will gain additional revenue from seats being returned to the sales cycle, save costs from canceled bookings, and be able to clean inventory figures, making them more accurate. Additionally, Revenue Integrity extends its interface compatibility by implementing an entirely new interface to the existing Passenger Service System (PSS) from SunExpress.

“We are pleased to strengthen our partnership with SunExpress. It makes us very proud that, besides our Revenue Integrity functionalities, this decision was supported by the positive experience our current customers have with this solution,” stated

Marco Cesa, Senior Vice President Regional Management EMEA at Lufthansa Systems. SunExpress already uses a wide range of solutions from Lufthansa Systems, including the Lido solutions for flight operations and the NetLine solutions for ground operations.

SunExpress was established in 1989 as a joint venture of Turkish Airlines and Lufthansa; the airline acts as a tourism ambassador between Türkiye and Europe with 35 years of experience and leisure airline expertise. SunExpress flies on 200 routes to 35 countries and carries more than 12 million passengers every year. With its headquarters in Antalya and Frankfurt and bases in Izmir and Ankara, SunExpress has around 4000 employees. SunExpress was named the ‘Best Leisure Airline in Europe’ in the latest global survey by Skytrax Read the full story on Aircraft IT Website

Vietjet and OpenAirlines partner to optimize flight fuel efficiency

using AI-driven technology

In early February 2025, Vietnam’s new-age carrier Vietjet signed a strategic partnership agreement with OpenAirlines, a global leader in airline fuel efficiency solutions leveraging artificial intelligence (AI), continuing the airline’s journey of flight operations optimization.

Vietjet will be the first airline in Vietnam to adopt SkyBreathe®, an innovative platform that leverages artificial intelligence, big data algorithms, and machine learning to analyze numerous flight data and optimize fuel usage. The system collects and integrates information from multiple sources, including aircraft data and fuel reports, into a single platform. With over 21 million flights analyzed, the platform relies on the world’s largest fuel efficiency database for airlines.

various airline stakeholders, including pilots and flight operations managers for effective collaboration,

fostering a green culture while maximizing productivity within their organizations. According to OpenAirlines’ analysis, SkyBreathe®’s easy-to-use interface and detailed analytics will empower Vietjet to make informed decisions, reduce its fuel consumption by 2%, and lower CO2 emissions by over 96 thousand tons per year.

Vietjet will also roll out the SkyBreathe® MyFuelCoach application to all its pilots. As a dedicated fuel assistant, this app offers personalized eco-briefings and debriefings for each pilot. These tailored insights allow them to easily monitor their performance, identify areas for improvement, and implement optimal fuel efficiency best practices. This will enable them to lower fuel consumption while minimizing the environmental impact of their flights.

“This partnership underscores Vietjet’s unwavering commitment to more sustainable flight operations. By harnessing the power of innovation and digitalization, the airline is transforming its ambitious goal of net-zero emissions by 2050 into concrete actions that benefit not only itself but the entire aviation ecosystem, travelers, and the planet. The implementation of SkyBreathe® is already underway, ensuring Vietjet can quickly unlock its full potential and start seeing measurable results,” said Alexandre Feray, CEO of OpenAirlines.

Vietjet Vice President Luong The Phuc also shared: “Today’s agreement with OpenAirlines represents a significant milestone in Vietjet’s sustainable development strategy. By leveraging advanced technologies, we can continuously innovate, optimize operations, reduce fuel consumption and CO2 emissions, and enhance passengers’ flight experiences at reasonable costs. This collaboration also highlights Vietjet’s relentless efforts towards sustainability while delivering long-term benefits to the global aviation industry.”

By joining the 73 members of the SkyBreathe® Community, Vietjet gains access to a dynamic international network of airlines committed to developing a more sustainable aviation industry. As a member of this community, Vietjet will also receive ongoing support from a dedicated OpenAirlines fuel expert, who will help the airline optimize performance and maximize benefits all along its SkyBreathe® journey.

Vietjet is one of the fastest-growing airlines in the Asia-Pacific region. The airline is expanding its modern fleet with aircraft from world-leading manufacturers, while actively extending its global flight network. The airline has implemented numerous strategic partnerships with key international aviation and technology partners, aiming for sustainable development.

Vietjet is a fully-fledged member of International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate. As Vietnam’s largest private carrier, the airline was awarded the highest ranking for safety with 7 stars by airlineratings.com, the world’s only safety and product rating website, and was listed as one of the world’s 50 best airlines for healthy financing and operations by Airfinance Journal. The airline has also been named as Best Low-Cost Carrier by renowned organizations such as Skytrax, CAPA, Airline Ratings, and many others.

OpenAirlines comprises a team of highly-qualified mathematicians, aeronautical engineers, data scientists, pilots, IT experts, and aircraft performance specialists who operate from its bases in Toulouse, Hong Kong, Miami, and Montreal. The French clean-tech is specialized in developing digital technology to help airlines achieve their sustainability and emissions targets. They developed SkyBreathe®, a comprehensive eco-flying solution for airlines to reduce fuel costs and CO2 emissions, today used by 70+ airlines worldwide. Read the full story on Aircraft IT Website

NEW

The best way to engage your pilots in fuel efficiency

Try the new SkyBreathe® MyFuelCoach experience now

By

Co-designed with 25 pilots Opened to 33K pilots worlwide

OPTIMAL PLANNING

DELIVERING REDUCED COSTS AND HIGH CREW SATISFACTION

Reduce Crew Costs

Improve Operational Robustness

of our solutions

Increase Crew Satisfaction

Improve Revenue Opportunities

Motulus Integrated Crew Scheduling (MICS)

Increase Aircraft Utilisation

Reduce Fuel Costs

ASAP announces strategic integration partnership with eTT Aviation

In mid- January 2025, Automated Systems in Aircraft Performance, Inc. (ASAP), a global leader in aircraft performance software, was proud to announce a new integration partnership with eTT Aviation, a trusted provider of advanced flight planning, crew and aviation management. This strategic collaboration is set to enhance the ASAP STAR system on the iPad and web, providing its operators with more precise and reliable calculations for Drift-down and weight & Balance Performance.

Enhanced Flight Planning Capabilities and Optimized Performance

MICS is a pioneering optimization product that generates crew pairings and crew rosters in one optimization run.

Motulus Tail Assignment (MTA)

MTA allocates aircraft to flights by looking for the best solution to reduce costs (e.g. fuel) and provide operational stability.

Motulus Network Optimization (MNO)

MNO answers the question of when to fly where. Combining aircraft, crew and yield inputs it generates the optimal solution.

Through this integration, ASAP’s STAR Aircraft Performance & Analysis System will incorporate eTT’s SkedFlex Flight Planning System to further incorporate general flight information, fuel burn data, and route waypoint data to enhance weight & balance and drift down performance calculations. In addition, this collaboration will further determine more accurate maximum takeoff and landing weights as well as limitations computed during enroute analysis for drift down weight limitations. Ultimately, the partnership and its design will further optimize the accuracy of flight plans, ensuring compliance with operational safety

standards while maximizing payload efficiency.

“We are excited about the unique potential this new partnership unlocks. By seamlessly integrating our STAR system with eTT Aviation’s SkedFlex Flight Planning solution, we are poised to drive unparalleled operational efficiency for our operators. This integration will enable real-time data synchronization, ensuring more precise and reliable calculations that will further enhance both flight safety and operational efficiency. At ASAP, delivering exceptional customer satisfaction remains at the core of our mission. This strategic alliance empowers us to exceed the evolving demands of our current and future customers, while reinforcing our competitive edge in an increasingly dynamic and fast pace aviation landscape,” said Cecil Teets, President & CEO at ASAP.

Tom LaJoie, President and CEO of eTT Aviation, added, “Our partnership with ASAP is an important step in reinforcing our commitment to providing comprehensive, data-driven flight planning solutions. By integrating ASAP’s precise weight analysis tools, we can offer operators more informed and efficient decision-making capabilities, ultimately enhancing safety and optimizing performance.”

Dana Knight, Product Director at eTT Aviation, further added, “This partnership will significantly bolster our Flight Planning System, offering a seamless blend of real-time data and advanced analytical tools that give airlines the confidence they need to optimize routes without sacrificing safety. We are excited to see the positive impact this will have on our clients’ operations.”

Key Benefits

• More Accurate Weight Limitation Calculations: Ensures maximum takeoff, landing and drift down weight limitations are factored into flight plans

• Enhanced Operational Efficiency: With a streamlined, quick and easy data integration, dispatchers and flight planners have instant access to vital runway and enroute weight data. In addition, flight information and fuel information is auto populated into the ASAP STAR system which removes the need for manual input by both dispatch and the pilots. This ultimately leads to an increase in time savings and reduction in user-input errors.

• Improved Compliance and Safety: Incorporating the ASAP’s performance analysis system with eTT’s flight planning system will further ensure adherence to industry safety regulations and improve operational risk management. Automated Systems in Aircraft Performance Inc. (ASAP) has become a go-to provider of critical runway and

enroute analysis tools. Founded in 1995 with a commitment to enhancing aviation safety and performance and with decades of industry experience, ASAP has developed a suite of solutions designed to help flight planners and dispatchers manage weight limitations and analyze complex flight scenarios with precision.

eTT Aviation, headquartered in Boise, Idaho, is a premier provider of comprehensive software solutions that support the multifaceted needs of airline operations. The company has built its reputation on delivering products that simplify complex operational tasks and enhance decision-making across the aviation industry. With solutions such as the Flight and Crew Management System (FCMS) and the Flight Planning System, eTT Aviation helps airlines and operators optimize their scheduling, flight planning, and resource management.

eTT Aviation’s commitment to innovation, efficiency, and customer satisfaction has positioned it as a trusted partner for airlines of all sizes, from regional carriers to large commercial fleets.

Planning for the Future

The integration of ASAP’s analytical tools into eTT Aviation’s SkedFlex Flight Planning System will help airlines and operators enhance their flight planning capabilities, ensuring greater precision, safety, and operational efficiency. Read the full story on Aircraft IT Website

JetSMART will reduce 2% fuel consumption per flight with

recommendations, enhancing operational efficiency, reducing costs, and achieving sustainability goals. The airline is the first in Latin America to adopt this technology, developed in collaboration with NASA and licensed by APiJET.

• 750,000 trees are equivalent to planting a forest the size of 14,000 soccer fields. If the aviation industry were to adopt similar technologies, the environmental impact would be equivalent to planting 870 million trees, covering an area the size of France.

Towards the end of January 2025 and during the International Day for the Reduction of CO2 Emissions, the South American Ultra Low-Cost Carrier, JetSMART, and aviation software technology firm, APiJET, announced the first commercial implementation of Digital Winglets in Latin America.

Digital Winglets is a flight path optimization (FPO) solution that builds on Traffic Aware Strategic Aircrew Requests (TASAR), a technology developed by NASA and licensed by

APiJET, along with proprietary algorithms, mapping technologies, and live state data. It enables JetSMART to make informed, route-specific flight optimization decisions to save fuel, improve flight punctuality, and reduce carbon emissions, achieving higher efficiency and productivity ratios.

“Digital Winglets is configured to analyze the unique characteristics of each customer’s aircraft in real-world flight conditions to generate recommendations for individual flight

routing. By utilizing these recommendations, JetSMART can opt for Air Traffic Control approval for alternative routes, be it vertical, lateral, or a combination of the two” said Rob Green, APiJET’s CEO.

“At JetSMART, we are at the forefront of global aviation technology innovation, constantly striving for maximum efficiency and minimal carbon footprint. Innovation is a fundamental part of our SMART model, and we are very proud to be pioneers in using Digital Winglets. This technology will reduce fuel consumption and emissions through artificial intelligence, allowing us to continue our mission with APiJET of offering the lowest fares to our customers by being the most efficient airline”, said Estuardo Ortiz, CEO of JetSMART.

“The technical depth and agility of the JetSMART team is a testament to the airline’s innovation culture. We believe Flight Path Optimization with Digital Winglets is only the beginning of our collaboration with JetSMART” Mr. Green added.

Digital Winglets testing started in the fall and is now deployed, generating real-time recommendations that JetSMART dispatchers and pilots evaluate for Air Traffic Control approval.

JetSMART Airlines is the largest and fastest growing ultra-low cost (ULC) airline in South America, committed to offering affordable fares and expanding air connectivity in the region. Since its founding in 2016, JetSMART has revolutionized the airline industry, currently serving more than 80 domestic and international routes in Chile, Argentina, Peru, Colombia, Brazil, Uruguay, Paraguay and Ecuador. Its fleet of 44 Airbus A320 and A321 aircraft, one of the youngest and most modern on the continent, supports its operational capacity and efficiency. JetSMART’s business model is based on radical low-cost efficiency, which has enabled millions of passengers to access air

JetSMART is positioned as the leader in the low-cost market and plans to operate more than 100 aircraft by 2028, connecting communities and creating new opportunities for South American travelers. The airline has been repeatedly recognized for its operational excellence, winning awards such as the SKYTRAX for the best low-cost airline in South America in 2021 and 2023. In addition, its alliance with American Airlines and the accrual of miles in the AAdvantage program, expands its route network and strengthens the value proposition for passengers.

APiJET, based in Seattle, WA, is the aviation software company behind Digital Winglets®, the flight route optimization solution that provides real-time, conflict-free, alternative flight paths. Digital Winglets continuously analyzes flight telemetry, including aircraft performance, wind, restricted airspace, convective weather, turbulence, and conflicting traffic,

BOUNDLESS BACK ISSUES

Alhind Air Selects PPS Flight Planning by AIR SUPPORT A/S for

flight planning solutions to clients worldwide, with a global team located in Denmark, Belgium, France, Canada, and Singapore.

“We are thrilled to partner with AIR SUPPORT A/S and implement PPS Flight Planning® for our operations. The advanced capabilities of PPS X will enable us to optimize our flight routes,

proud to support a range of UDAN routes across southern India, connecting business, friends, and family with direct services and a modern fleet of aircraft.” said Reena Rahman, Chief Operating Officer, Alhind Air.

“We are immensely proud that Alhind Air has chosen PPS Flight Planning for their operations. For 35

Initiatives like UDAN have opened up unprecedented travel opportunities for residents of smaller towns and cities across India.

Alhind Air’s decision to select PPS Flight Planning is a testament to the thorough evaluation by the Alhind team and the relentless efforts of our entire AIR SUPPORT team. We

remain committed to continuously enhancing and developing our solutions to meet the evolving needs of airlines worldwide, both today and long into the future.” said Stephen Young, Vice President of Sales, APAC, AIR SUPPORT.

Virgin Atlantic increases fuel efficiency gains with a pilot-first behavior solution

Jason

Read, Manager

Flight

Operations Engineering & Efficiency

at Virgin Atlantic describes a behavioral science-driven solution to fuel efficiency and emissions reduction

The main theme of this article is how Virgin Atlantic’s successful implementation of a behavioral science application has motivated our pilots to be more fuel efficient and produced significant fuel savings. But before that, I’ll give readers a brief introduction to Virgin Atlantic and an overview of our approach to fuel efficiency more generally, to demonstrate how Signol fits in and enhances existing initiatives.

FUEL EFFICIENCY AT VIRGIN ATLANTIC

Virgin Atlantic airline is based in the UK, and its operations are all long-haul. The fleet includes about 40 wide-body aircraft, including Airbus A350-1000, A330300 and neo, plus Boeing 787-9. Like all aviation companies, we have a target to meet net zero by 2050 and, as we are a long-haul airline, most of that will be achieved by increasing our use of SAF (Sustainable Aviation Fuel), alongside continued fleet transformation and pursuing greater operational efficiency.

Mission to net zero

Virgin Atlantic is probably at the forefront of using SAF (figure 1). In 2008, we were the first airline to fly a jet airliner with part SAF, and in 2023 we were the first airline to fly a commercial airliner across the Atlantic fueled with 100% SAF. This flight managed to reach key results (like a 64% reduction in CO2e) with no engine modifications and no aircraft modifications, but as a fully drop-in solution. We’ll continue increasing our proportion of SAF and reducing our CO2 emissions through a process of fleet transformation, which has included retiring all of our four-engine aircraft in 2019; we’ve now got one of the newest fleets in the world. That fleet transformation will continue, and we’ll also pursue operational efficiencies to meet our targets.

“…we were the first airline to fly a commercial airliner across the Atlantic fueled with 100% SAF. This flight managed to reach key results (like a 64% reduction in CO2e) with no engine modifications and no aircraft modifications, but as a fully drop-in solution. ”

There is already a fuel efficiency program in Virgin Atlantic, and we have looked at fuel efficiency across the whole flight for many years now, including ground operations, flight planning and in-flight optimizations such as up-linking wind data and temperature data — more examples in figure 2.

Operational Efficiencies

Fuel Efficiency initiatives – 2023 annual CO2 Emissions reduction – 24,000T

Ground Operations

Making use of more sustainable equipment at the terminal to provide the electrical power and air conditioning to reduce APU usage.

Optimizing Potable water oading.

Flight Planning Flying the most cost-effective flight plan based on overflights and fuel burn. Reduced contingency fuel as per regulation without compromising safety.

Inflight Optimisation

Uplink actual wind data during flight so flight crew utilized more up to date information so they can fly more optimal.

Using third party application inflight to allow crews to fly at a more optimum speed based on the conditions on the day.

Flight Crew Technique Flight Crew have a huge impact on fuel saving. Encouraging to use all techniques available without compromising safety.

Figure 1

Figure 2

We rely on pilots to adapt and optimize their behavior given the particular conditions they are experiencing, so pilot engagement is a core part of our fuel efficiency program. But, as readers will understand, flight and crew engagement can be very challenging, particularly since they are a remote workforce. Here are some of the techniques we use at Virgin Atlantic (figure 3).

Flight

Crew

Engagement

EFB

• All pilots have company iPads

• Notice to Aircrew

• Newsletters

• Feedback on Flight reports

• Company NOTAMS

Virtual

• Use of Videos

• Emails

In-Person

• As a remote workforce difficult to engage

• Pilots Ops Days (flight crew in HQ for a Day)

• Meet at Gate house

3

Like many airlines, all Virgin Atlantic pilots have an iPad; we can send them notices and newsletters, and they can send us feedback on eForms, etc. That’s quite an effective way of getting feedback from them. We also produce a fuel efficiency

bulletin every quarter to give them an update on all the initiatives that we are doing as a company, as well as how they’re doing. Still, it is all anonymous, so we can’t interact with individual pilots through that. We wanted to explore the opportunity to engage pilots directly using behavioral science and understand how this could enhance our fuel efficiency initiatives and ultimately increase fuel savings.

In 2014 we collaborated with behavioral researchers and analysts associated with Signol in a study which tested different behavioral science techniques and how those can influence pilots’ fuel-saving behavior. The research showed that changes in pilots’ behavior over the eight-month study period led to both lower CO2 emissions (by 21,500 metric tons) and an estimated $5.4 million reduction in fuel costs.

Following the research, Signol went on and digitized the behavior change service into a software platform. At the end of 2021, we signed up with Signol to harness the fuel-saving opportunity already identified by the joint study. In the first month, we selected a few pilots to enroll to iron out all the bugs and get feedback from them; then we rolled it out to the rest of the pilot workforce. Within the first 18 months, we managed to reduce our fuel burn by 0.7 percent. Improvements are continuing and we are working with Signol to keep refining the program.

Overview

In 2014

Initial research conducted

Virgin Atlantic conducted The Captain’s Study with researchers associated with Signol to explore the impact of captains’ behavior on fuel efficiency.

In 2021

Signol’s service commences

Virgin Atlantic launched Signol’s behavioral science service - now developed into a fully digitalised solution - to engage its pilots to implement fuel-saving behaviors more often and more effectively.

2023

18 m onths in

In the first 18 months, Virgin Atlantic saved over 39,400 tonnes of CO2 through using Signol, equivalent to a 0.7% fuel burn reduction.

2024

Continued improvement

Further increases in captains’ fuel efficient behavior and resulting CO2 savings.

HOW SIGNOL REDUCES FUEL CONSUMPTION AND CO2 EMISSIONS

Signol is a communication service and software application. It combines our operational data with data analytics and behavioral science to evaluate the

Figure

Virgin Atlantic launched Signol’s service in 2021, following joint research on how behavioral science techniques could support fuel efficiency.

Figure 4

implementation of fuel-saving techniques while motivating and encouraging flight crew to act on those opportunities (figure 5).

What is Signol

Signol is a behavioral science solution which engages pilots directly to seamlessly increase fuel efficiency.

Identifies specific fuel-saving actions with high potential for improvements.

Motivates pilots with personalized goals, feedback, personal performance insights and impact reframing.

Analyses and quantifies the impact of each individual's actions, with anonymized insights for managers.

Creates a positive culture of fuel efficiency without demanding extra work from p

Figure 5

Signol leverages advanced data analytics to convert Virgin Atlantic’s raw fuelrelated operational data into 18 behavioral change techniques (examples in figure

ACHIEVE MORE WITH HAVE YOU REACHED A LIMIT IN YOUR FUEL EFFICIENCY GAINS?

6) including providing each pilot with performance feedback on their fuel-saving practices. We, the flight operations managers, can access aggregated, anonymized summaries that reflect the overall efficiency of the crew. This approach empowers individuals to improve performance and supports a broader culture of sustainable, data-informed decision-making at the individual level.

Example of techniques employed through the Signol communications

Personalized goals are based on captains’ previous fuel-saving behavior in specific circumstances, ensuring that these goals are fair and achievable within safety considerations.

Social motivation is achieved by providing captains with insights on how often their peers take specific fuel-saving action in similar circumstances.

All Virgin Atlantic captains receive personalized fuel-saving goals which are based on analysis of their previous behavior, and we ensure that these goals are achievable while maintaining safety and accounting for varied circumstances. Social motivation is used to highlight that others achieve fuel savings in similar circumstances, which reminds captains that they can also implement this specific behavior at the next relevant opportunity.

relatable terms, users remain highly engaged. All these techniques have resulted in a very high email open rate; around 80% after a year and a half in. This indicates that our captains continue to interact with Signol’s service and value it. Since email is an important channel for communicating with pilots and delivering behavior change techniques, users’ continued engagement with Signol’s emails maintains the opportunity for behavior improvements.

IMPLEMENTING SIGNOL’S PILOT-FIRST APPROACH

As you can imagine, if a solution is using pilots’ personal data, you have to talk to the unions, especially in the UK. Signol actually did a lot of this work for us. They consulted with representatives from leading unions, including BALPA in the UK, and representatives from Virgin as well, including some who weren’t even part of the original study, to address questions around safety and data usage (figure 7).

How we implemented

70% of Virgin Atlantic Captain’s voluntarily signed up

SAFETY IS PARAMOUNT

ACCURATE DATA AND CALCULATIONS

ENGAGEMENT WITH DATA PROTECTION

NOT USED TO PERFORMANCE MANAGE

ENSURE THE LANGUAGE IS PILOT APPROPRIATE

Virgin Atlantic

like to see how m uch fuel and CO2 I’ve saved. Seeing how efficiently can fly the aircraft; all those things are really important. can see that I’ve burned two tonnes less this month - that’s very beneficial. “ ”

Discussions centered on how Signol’s service would prioritize safety, considering that, in reality, not all fuel-saving techniques can be used on every single flight. For example, we wouldn’t expect pilots to reduce discretionary fuel use in dangerous weather conditions. Signol addresses this by building exclusions into the pilots’ goals and providing them with opportunities to share notes on why a particular fuel-saving technique was not possible in those circumstances. Other considerations included avoiding leaderboards, not gamifying the service, and preserving anonymity. Signol’s service ticks all those boxes and we do not use performance management techniques like this. We ensure that Signol, Virgin and unions are all in agreement about how to prioritize data protection and we demonstrated that all GDPR concerns were addressed since Signol emails captains directly.

“By

providing insights directly to captains on their personal impact, framed in relatable terms, users remain highly engaged. All these techniques have resulted in a very high email open rate; around 80% after a year and a half in.”

Figure 7

Data accuracy is another important aspect since the pilots can actually see the specific data of their flight. If this is not accurate, they’ll lose confidence, and that will negate the effectiveness of the service. We work with Signol to ensure the data available through the service is all accurate and very similar to what pilots can see on the aircraft. Another decision which resulted from union discussions is that captains voluntarily sign up for the service; we didn’t impose the requirement to sign up. About 70 percent of captains at Virgin Atlantic have voluntarily signed up for the service at the time of writing, which is a good proportion.

Finally, we addressed unions’ concerns around whether personalized goals could be seen as unfair since some pilots have ‘easier-to-reach’ targets. To establish personalized goals, we look at the previous data, and then we implement slightly better goals, so we make sure that they can be achieved by the individual. Pilots understand that their personal targets are different from other people’s targets, but they don’t know anyone else’s specific targets or fuel-saving scores and we don’t see them either; only Signol knows. This helps create a positive culture of realistic fuel-saving rather than a culture of comparison. There are no financial incentives for pilots to save fuel. Similarly, pilots are not held responsible if they fail to meet fuel-saving targets.

SIGNOL’S IMPACT: INCREASED FUEL-SAVING IN FOUR AREAS

Across the first 18 months of using Signol, we managed to save 39,000 tons of CO2e, and we are engaging more of our pilots all the time. We have seen pilots increase their fuel-saving behavior in the four areas Signol addresses for Virgin:

Readers will know that there are many factors affecting fuel burn that are outside of flight crew control so Signol’s analysis of the change in behavior and fuel saving takes into account as many relevant factors as possible. As you can see, the results show that the difference between pre-Signol and post-Signol is an increase in all of these behaviors. Since there are a lot of things that affect fuel burn, it’s quite challenging to specifically find out the reason why that fuel burn has changed. So, Signol uses a method called econometrics that essentially removes all of the factors that affect fuel burn but are independent of Signol — different aircraft types, different routes, different calendars, etc. — in order to isolate the crew’s impact on fuel consumption in a comparison between pre-Signol and post-Signol.

“…there are a lot of things that affect fuel burn, it’s quite challenging to specifically find out the reason

why that fuel burn has changed. So, Signol uses a method called econometrics that essentially removes all of the factors that affect fuel burn but are independent of Signol — different aircraft types, different routes, different calendars, etc., …”

In (RETI) how each captain’s behavior changed from the baseline after they registered with Signol (figure 9).

A detailed view of crew performance for Reduce Engine Taxi In (RETI)

Performance vs Baseline since registering with Signol (where Baseline is the average success per pilot pre-Signol)

9

As you can see, most of the captains have improved their implementation of this fuel management technique, representing around an 18% increase on average. However, some of the top performers have actually decreased in their RETI implementation. This is mainly due to circumstances that decrease the number of opportunities pilots actually had to implement this fuel-saving technique. Because we’re a long-haul, our pilots only fly about 10 times a month — not that often. And if you remove all the occasions when external factors prevented a pilot from successfully implementing RETI, the data set gets very small, and there’s a lot of

noise. This is called regression towards the mean. This is why Signol’s econometric analysis is a useful method for understanding the overall impact and net fuel savings, alongside looking at individual behavior change like in the graph on the left.

WHAT WE’VE LEARNT WITH SIGNOL

In summary, we’ve used Signol for three years now and have achieved impressive results (figure 10).

39,400

Now, the question is: how do we continue to improve on this and continue to reap the benefits of using Signol? Normally, if you implement anything, after a time, engagement fades away or the impact plateaus. We have had an opportunity to learn what happens when Signol pauses its service for a period, when we had to undergo a massive data change at Virgin Atlantic because we were changing our operational and crewing systems. Since we weren’t able to send data to Signol for quite a while until the new operational and crewing systems were migrated over, this allowed us to learn more about the lasting impact Signol has on the captains’ fuel efficiency behavior even when it is not active (figure 11).

What if Signol was turned off

During this period:

• Captains did not receive any regular Signol emails.

• They were still able to access the Signol app.

• But the Signol app was not updated with new data.

Captains became less fuel-efficient in the absence of continuous nudging.

A residual benefit of Signol:

Captains stayed above their pre-Signol levels of fuel saving behavior during the 6 month pause.

Figure

Figure 10

Figure 11

“…our work with Signol has shown how important it is to involve pilot unions early in any project which uses pilot data and individual performance insights. Luckily, Signol has done a lot of this work before, and they continue to engage with a lot of pilot unions…”

During that time, Signol wasn’t sending any emails to captains, so they weren’t being nudged to be more fuel-efficient in a targeted way. None of the data in the app was being updated, but captains could still go into the app if they wanted to. The graphs on the right of the figure show a reduction in fuel-efficient behavior while Signol was turned off, but that behavior remained higher than the pre-Signol levels, so there was still some residual effect there. For Virgin, this reinforced that it’s very important to keep using Signol to proactively and directly engage pilots to keep improving fuel efficiency behavior.

On another note, our work with Signol has shown how important it is to involve pilot unions early in any project which uses pilot data and individual performance insights. Luckily, Signol has done a lot of this work before, and they continue to engage with a lot of pilot unions on questions about safety and data protection.

Getting pilots onside and instilling confidence in a new initiative like Signol is also crucial. If you implement something that’s wrong, pilots will rapidly lose confidence and, if one person loses confidence, it will be communicated to the rest of the pilot community very quickly. At Virgin Atlantic there’s a pilot WhatsApp group where information spreads like wildfire, so we made sure that all pilots’ concerns were addressed very early on. Working with Signol has highlighted the importance of communicating with pilots in the right way — ensuring that we don’t talk down to them, recognizing that they’re professionals and know how to fly. Signol’s product reflects continuous research and interviews with pilots, which ensures that the language is appropriate and it’s not condescending.

WHAT’S NEXT FOR VIRGIN AND SIGNOL?

As already mentioned, we’re still working with Signol and continuing to adapt the service to our needs, including refining the ‘efficient flight’ behavior to account for more factors and exploring whether to use auto-enrollment for new users, who can still opt-out of the voluntary initiative. We’re looking to see if we can include first officers into Signol’s service, since we believe that first officers have a big influence on the fuel efficiency of the whole flight; they probably affect the behavior of the captain as well.

We have opportunities to use an additional behavior change techniques: prosocial incentives i.e. charitable donations Virgin would make to causes pilots care about to reward users for reaching their fuel-saving goals. This technique

was included in the original 2014 research, and we are now looking into using it as part of the current service while ensuring that using incentives does not undermine safety in any way.

I hope that you’ve found Virgin’s experience with Signol informative and, especially if you are planning a similar implementation in your airline, that it can contribute to your research.

JASON READ

Jason is the Flight Operations Engineering and Efficiency Manager at Virgin Atlantic Airways. He has more than ten years’ experience working within the aviation industry, mainly within flight operation’s engineering specializing in providing technical flight operations expertise to Flight crew, Operations, and engineering. His current role has been focusing on company-wide fuel efficiency initiatives to ensure Virgin Atlantic can meet its sustainability goals.

VIRGIN ATLANTIC

Virgin Atlantic is an airline based in the UK flying all long-haul services with about 40 wide-body aircraft in a mixed fleet including Airbus A350-1000, A330-300 and neo, plus Boeing 787-9 aircraft. Services operate from its main hub at London Heathrow and its secondary hub at Manchester to destinations in North America, the Caribbean, Africa, the Middle East, and Asia. The airline also operates seasonal services from Edinburgh.

SIGNOL

Building trust within the piloting community delivers greater savings, which is why Signol has been developed in collaboration with unions, who recognize the important work that Signol contributes towards helping pilots and airlines become more sustainable, whilst maintaining full anonymity for pilots. Signol’s behavioral change software helps cut carbon emissions and costs by nudging operators to reduce waste one decision at a time.

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Why early action on  EASA Part-IS compliance is critical for aviation organizations

Jack Clancy, Product Specialist, at REDiFly, explains why EASA Part-IS is needed, the critical dates, the costs of non-compliance and the benefits of compliance

Aviation faces increasing threats from sophisticated cyberattacks targeting everything from operational systems to passenger data. Delaying compliance with EASA Part-IS could result in disruptions to flight schedules and/or regulatory penalties. With key deadlines approaching, organizations must act now to secure their operations and future-proof their systems. The key compliance deadlines are:

• 16 October 2025: Airports, design, and production organizations;

• 22 February 2026: Airlines, CAMOs, and air navigation service providers (ANSPs).

WHAT IS EASA PART-IS?

EASA Part-IS mandates the implementation of an Information Security Management System (ISMS) within aviation organizations to address cyber risks that could affect safety. This regulation integrates

“EASA Part-IS mandates the implementation of an Information Security Management System (ISMS) within aviation organizations to address cyber risks that could affect safety”

information security into existing Safety Management Systems (SMS) and focuses on mitigating both IT and operational risks.

A complementary framework often used as a starting point is ISO 27001, an internationally recognized standard for ISMS implementation. While ISO 27001 is adaptable across industries, its core principles make it an ideal foundation for meeting Part-IS requirements.

HOW EASA PART-IS AND ISO 27001 WORK TOGETHER

Organizations can streamline their path to compliance by building on ISO 27001’s framework. Here’s how the two standards align:

• ISMS Implementation: Both require ISMS, but Part-IS tailors ISO 27001 principles to aviation-specific risks.

• Risk Assessment: ISO 27001 focuses on IT risks, while Part-IS extends assessments to safetycritical impacts.

• Incident Management: Both cover detection and response, but Part-IS adds mandatory safetyrelated incident reporting.

• Supply Chain Security: ISO 27001’s supplier controls align with Part-IS requirements for managing risks within functional chains.

• Continuous Improvement: Both emphasize ongoing adaptation to new threats and vulnerabilities.

WHY ACTING EARLY IS ESSENTIAL

1. Streamlined Compliance — Organizations already implementing ISO 27001 can build on their existing systems to meet Part-IS requirements. Acting early allows time to conduct thorough assessments and close any gaps.

2. Minimized Operational Disruption — Phasing in changes early helps integrate the ISMS with existing SMS processes and supply chain systems. This gradual approach prevents bottlenecks and reduces the risk of last-minute complications. For example, a European airport that began integrating ISO 27001 into its operations early avoided disruptions during regulatory audits by having its systems fully aligned in advance.

3. Enhanced Resilience Against Cyber Threats — As cyberattacks on aviation grow more sophisticated, acting early ensures vulnerabilities are addressed before they can be exploited. Securing operational systems, data flows, and supply chains enhances resilience and safety.

4. Competitive Advantage — Demonstrating proactive compliance positions your organization as a leader in aviation security. This builds trust with customers, partners, and regulators and gives you a competitive edge when bidding for contracts or entering partnerships.

5. Preparedness for Emerging Threats — Cyber risks evolve rapidly. Early action provides time to address emerging vulnerabilities and protect critical systems, such as air traffic control networks and operational interfaces, from future threats.

STEPS TO TAKE NOW

• Conduct a Gap Analysis: Identify discrepancies between your current security practices and Part-IS requirements.

• Develop or Adapt an ISMS: Build on ISO 27001 where applicable, ensuring aviation-specific risks are addressed.

• Secure Supply Chain Interfaces: Mitigate risks from third-party vendors and functional chains.

• Train Your Team: Ensure staff understand how to recognize, report, and respond to security risks.

• Collaborate with Regulators: Engage with national aviation authorities to validate your compliance strategy.

THE STRATEGIC ADVANTAGE OF ACTING EARLY

Compliance with EASA Part-IS is more than a regulatory requirement; it’s a strategic move to safeguard operations, protect passengers, and build resilience against emerging threats. Acting now will:

• Help you meet deadlines without last-minute stress;

• Fortify safety and security throughout your organization;

• Position you as a leader in aviation security.

“Compliance with EASA Part-IS is more than a regulatory requirement; it’s a strategic move to safeguard operations, protect passengers, and build resilience against emerging threats”

Southwest Airlines upgrades flight planning and flight management

Jennifer Paine, Managing Director within Southwest Airlines’ Technology Department shares the experience of utilizing a 5D Flight Planning and Flight Management Solution for automated cost driven route optimization

that the new solution has brought with it. But let me first introduce myself. I have responsibility for the technology that supports mostly our Network Operations Center. As readers will know, if you’re involved in an airline, what happens in the Network Operations Center impacts everything in the airline. Through this current upgrade, we have undergone a transition from our older technology, flight planning system to be revolutionized with the new Flightkeys 5D system. Before that, though, a brief introduction to Southwest Airlines (figure 1).

Southwest Airlines Then

Southwest Airlines Now

Avg flights per day: 4,028

Peak flights per day: 4,460

Total flights 2023: 1.47M

Figure 2 — Proprietary & Confidential

For readers who might not be familiar with us, we’re not a hub and spoke airline like most traditional carriers, we use a combination of hub and spoke plus point to point (figure 3).

Figure 3 — Proprietary & Confidential

It means that, if we have a disruption in the middle of our day, it’s not just going to impact those flights that are going in and out, it will also impact the flights that continue on the line. That’s incredibly important when we’re looking into technology solutions because, if our technology is down or we have disruptions, it’s going to impact the entire day. Bearing that in mind, we’re very focused on resilience and performance plus scalability.

In figure 4, readers will see our top five strategic priorities for the last several years, and you’ll notice that Flightkeys actually satisfies three of the top five and fits into those characteristics.

Southwest Airlines Strategic Priorities

Figure 4 — Proprietary & Confidential

The aim was to modernize the operation. Like most airlines, we have applications that have been around for a while, mostly because it is difficult to replace large systems while running the airline. However, looking to the future, we want to make sure that all of our tools are on the latest and greatest technology stacks and can support the level of resilience we need. We also want to have a low-cost footprint as, I’m sure, do most readers. The actual business results of implementing Flightkeys is that we have higher levels of efficiency on our dispatch side, and we

“…we have applications that have been around for a while, mostly because it is difficult to replace large systems while running the airline. However, looking to the future, we want to make sure that all of our tools are on the latest and greatest technology stacks and can support the level of resilience we need.”

This illustrates the scale of our operation. This room will be full of hundreds of dispatchers, crew schedulers, maintenance operation controllers and leadership. We have half a million people’s lives in our hands every day, so we take it very

Figure 5

“We have half a million people’s lives in our hands every day, so we take it very seriously. In that context, Flightkeys is considered to be the most transformational project for the lives of the dispatchers in Southwest since we started.”

seriously. In that context, Flightkeys is considered to be the most transformational project for the lives of the dispatchers in Southwest since we started (figure 6). In short, we’re impacting a majority of the people who sit in this room in a very positive way with this project.

Figure 6 — Proprietary & Confidential

Advantages of FLIGHTKEYS 5D

• Automation of tasks, leading to an increase in dispatcher efficiency and assurance of compliance and safety

• New capabilities for dispatchers to utilize to manage the operation

• Reduced fuel burn, which decreases cost and increases sustainability

In short, we’re impacting a majority of the people who sit in this room in a very positive way with this project.

Figures 7.1, 7.2 and 7.3 are a few screenshots of the actual application.

Automation & Dispatcher Efficiency

Fully Automated flight plan process

• Includes suitability checks to ensure compliance and efficiency

• Can be run days in advance

Selects best alternate airports

• Displays all applicable range rings on the map view

• Based on a particular flight, route, and/or time of day.

More

frequent fuel scoring (every 3 minutes)

• Early visibility into any potential fuel overburn scenarios

Seamless re-routing

• 22 clicks in existing system is a few clicks in 5D

• Quick response for routing around weather and turbulence

Figure 7.1 — Proprietary & Confidential

Dispatchers, like pilots, love to have a lot of information at their fingertips, and Flightkeys does just that. Users are able to see at-a-glimpse all the flights they’re monitoring. However, it’s also set up in such a way that users don’t have to see all the flights that are on their desk. They can choose to have all those little bricks popped into where only alerts pop out and get their attention. That was something that was really interesting to us, because we’re operating at scale. We have dispatchers watching 40 to 50 flights at a time, and we don’t want them staring at each puck. Instead, we want them alerted when something happens. So that’s part of the efficiency that we’ve been able to get.

Reduced Fuel Burn

Proactive routing around airspace closures

• Plans most cost-effective route

Gate-to-Gate flight planning

• More specific than guidance from airport to airport

Comparative flight plans

• Run multiple plans with different variables to compare fuel burn, cost, and flight times

More accurate flight times

• Can reduce block time and increase aircraft utilization

Figure 7.2 — Proprietary & Confidential

Looking at fuel burn, there are several different ways in which we’re reducing that as well. One is proactively routing around obstacles. Again, there’s these great alerts that let the dispatcher know that there’s something in their route, and they can choose to automatically let Flightkeys solve it for them. We also have Gate to Gate flight plans now, for the first time. Previously, our flight plans would say airport to airport, which meant that the pilot had to decide, when they got to the airport, what route did they take to the runway of their choice, and what route to the gate. But now, the application chooses the most efficient way to pick the best runway and the best gate, so that the pilot just has to follow the plan, and we save

fuel. We also can run multiple plans with different criteria, and compare and contrast and decide which flight plan we want to choose for that particular route.

New Capabilities

Event-driven alerting to dispatchers

• Awareness for NOTAMs and weather updates

• Increases safety for crew and passengers

Customer avoidance areas

• Dispatchers can create an area for turbulence and the optimized route will avoid it

Variable Cost Index (VCI)

• Ability to balance fuel and flight times to create network efficiency

• Delay Cost Optimization

Non-CO2 Emission Avoidance

• Incorporates contrail forecast for avoidance on route based on customizable cost settings

• Contrails could be responsible for 2/3 of aviation's total climate impact

Figure 7.3 — Proprietary & Confidential

“…the pilot had to decide, when they got to the airport, what route did they take to the runway of their choice, and what route to the gate. But now, the application chooses the most efficient way to pick the best runway and the best gate, so that the pilot just has to follow the plan, and we save fuel.”

Furthermore, we received some new capabilities as part of the product, and I’ll explain them further on. As I mentioned earlier, reducing fuel burn and being more efficient as an operation is critical as well. From a dispatcher efficiency standpoint, one of the cool things about this product is that the entire flight plan creation is automated, with the safety checks, the compliance checks and suitability checks all included in that automation. Previously, while a portion of the flight plan was created automatically, the dispatchers would still have to go through these suitability checks manually. Again, this has been a huge time saver plus, of course, it supports our high levels of compliance and safety just by having the system do it as opposed to a person.

The tool also allows us to select the best alternate airports in any situation. For every flight, it looks at the particulars of the flight and determines that automatically. So again, the dispatcher doesn’t have to do that on their own. There is also very frequent fuel scoring, so you can really keep your eye on that fuel burn and make sure that we’re not over burning. And one that I love is rerouting. The tool makes it so easy for us to reroute; with our previous tool, it took 22 clicks in order to do what Flightkeys does naturally today in an automated fashion. It makes us more reactive to moving around weather or turbulence situations.

more flights with a single plane, then we will be more productive; so, the closer we can get to having accurate estimated times and sticking with those time blocks, the better off we will be. As we run with Flightkeys for a while longer, we’ll be able to identify opportunities to shrink some of that block time, save time in the schedule and better utilize our aircraft overall.

As well as the big ticket features above, there are other features that have added real value to our operations. I’ve mentioned the alerting already, but any kind of NOTAM or weather updates get proactively pushed to the dispatcher, which, of course, increases safety for both our crew and our passengers. When it comes to turbulence, in particular, we can also create custom areas that we want

the most fuel-efficient way. And then there is variable cost index. This is that balance when sometimes the pilot might want to burn more fuel because the flight is running a little late and they want to regain some time; Flightkeys offers the opportunity to compare and contrast; would it be better to burn fuel for the sake of the operation, or would it be better to save costs on this flight? And last, certainly not least, we’re looking forward to reducing our impact on the planet. We aren’t using this feature yet, but there is a way to have contrail forecasts built into our plans and there’s scientific consensus today that contrails could account for two thirds of the total climate impact for aviation. We are looking forward to integrating this into our operation.

“… any kind of NOTAM or weather updates get proactively pushed to the dispatcher, which, of course, increases safety for both our crew and our passengers. When it comes to turbulence, in particular, we can also create custom areas that we want to avoid.”

IMPLEMENTATION AND DEPLOYMENT

The decision to select and implement a new flight planning and flight management solution was a top-down driven initiative, and it was good to get support for this. Readers might be used to an environment where commercial projects tend to get a lot of support, because the business cases look really great; but it’s harder to get support for operational projects. We had that challenge and it took us several years to get this project approved. It was eventually approved mostly on the strength of the business case around fuel burn, but we also got it approved because of risk to the operation with our existing systems. The larger we’ve grown, the more likely it is that any IT disruption becomes a very large problem. So, the fact that we weren’t on the latest and greatest technology stacks introduced risk, and that risk was something that resonated with our executive board.

There were many challenges during implementation. A project like this at anything this size can be rather like taking the engine out of the car while the car is still running down the road. Much of the challenge has been around ensuring data quality as we’ve rebuilt integrations, ensuring that we have the right resilience in place. But just the sheer scale and complexity of the environment means there are sometimes details that get missed; then, when you get to testing, you realize there are things that need to be addressed. So, a lot of time was spent on testing, especially with our dispatchers and our front line. Also, training was a really large program. The training schedule dictated our roll out and deployment schedule.

I want to briefly touch on our deployment approach. We did not start using Flightkeys for all our flights from the beginning but took a risk-based approach to deployment, starting small with ETOPS Hawaii operations and that was for a number of reasons. First, there are fewer flights on that service. Second, dispatchers on the Hawaii service are our experts, because it’s more complicated to dispatch ETOPS flights. And third, the ETOPS flight plans incorporate so much

of the capabilities that we would be covering off on all the functionality of the tool. We wanted to feel really confident that everything worked the way we expected before deploying the solution into our higher frequency domestic network. So, we started in June 2024 with ETOPS flights; we ramped up from June through July, up to around 330 flights a day, once we added in international flights as well, and then in October, we flipped the switch to perform almost 4500 flights a day using Flightkeys. It was very valuable to have that time to really get comfortable with the system. We were able to make sure all of our dispatchers were trained, identify any kind of small defects or areas where we might want the system to function a bit differently, and we were able to incorporate those changes during that time so that we felt really confident when we rolled out in October to our entire operation (figure 8).

FLIGHTKEYS 5D | Deployment Approach

Phased launch to reduce risk and provide ample opportunity for training

6/14: FLIGHTKEYS 5D first flights 6/14 – 7/3: Soft Launch of ETOPS and International

• Successfully launched the first 3 ETOPS Flights using FLIGHTKEYS 5D

• Utilized Dispatch SME’s and Management Pilots

• Started with 2 to 5 ETOPS flights per day

• Ramped up to ~12 ETOPS and International flights per day

• Ramped up to all ETOPS and International flights (~330/day)

• First time non-SME dispatchers using the system

• All ~4500 flights per day will use FLIGHTKEYS 5D

• All dispatchers will use the system

The pictures in figure 7 are from our very first flight using Flightkeys. It was a flight from Hawaii, so we used our signature Hawaiian plane to fly that flight, and those are our awesome dispatchers who created the flight plan and the pilots who flew the flight. It was an enjoyable milestone moment for us,

One other thing of note is that we already used the Fusion product for flight following. So, we have Fusion and Flightkeys. We don’t anticipate removing Fusion from our operation. As of now, there are capabilities in the Fusion product that we like that aren’t yet in the Flightkeys system, not that they won’t be in the future, but we do prefer having both at the moment. Keep in mind our scale; a dispatcher having to watch 40 to 50 flights at a time needs a lot of functionality to be covered for them in the flight following system.

Figure 8 — Proprietary & Confidential

CASE STUDY:

Of course, the most important opinions will be those of the people who use the Flightkeys solution (figure 9). One thing that’s important to note here is we had already transitioned to AvioBook as the delivery mechanism for the flight plan to the pilots.

FLIGHTKEYS 5D | What are our Employees saying?

“It’s the most transformational change to the dispatch role since SWA began!”

“The training prepared me well for this massive change!”

-Dispatcher

“Using Aviobook with this system change has made the transition seamless.”

-Pilot

“I have so much data at my fingertips!”

“The fuel forecasts are so accurate!”

-Dispatcher

that worked out for us. Our dispatchers have already noticed that the fuel forecasts are really accurate. They love all the automation, of course, they love all the data at their fingertips, and then our own technology, our own training teams. The dispatchers said they felt ready for this transition. They felt like the training had equipped them.

As I mentioned earlier, and it’s the sub subtitle of figure 8, it is the most transformational change to the dispatch role since Southwest began. And it’s been a fun journey, but I couldn’t finish the article without stating that Flightkeys has been a fabulous partner for us. I know at times we can be a little overwhelming and a little high maintenance, but they have dealt with that very well, and have been incredibly responsive. We’re looking forward to many years working together.

JENNIFER PAINE

Jennifer Paine is a Managing Director within Southwest Airlines’ Technology Department, responsible for providing Southwest’s Network Operations Center with the appropriate technology solutions to meet their needs, including deploying new flight planning and fleet management applications. Having joined Southwest in 2007, Jennifer has led various strategic initiatives, such as AirTran Integration, 737-800 onboarding, Flag Certification, Commodity Tracking Scanning, and replacement of several key operational systems, while supporting Ground Ops, NOC, Crew, and Tech Ops during her tenure.

SOUTHWEST AIRLINES

Figure 9 — Proprietary & Confidential

“The system does so many awesome things automatically that we used to do manually!”

-Dispatcher

-Dispatcher

One of the best comments was from a pilot who said, “… we didn’t really notice much. The transition has been seamless.” In fact, there are a few things that moved around on the flight plan and a couple things that work a little differently, but generally their job stayed the same because AvioBook allowed us to transition seamlessly from our previous system to our new system, and actually helped us have two systems running in parallel at the same time and it was good to see how

Southwest Airlines Co. is a low-cost airline headquartered in Dallas, and with scheduled service to 121 destinations in the United States and ten other countries. As of 2018, Southwest carried more domestic passengers than any other United States airline. It is currently the third largest airline in the world based on passengers flown and with an all Boeing 737 family fleet of 801 aircraft, making it the fourth-largest commercial airline fleet in the world.

FLIGHTKEYS

FLIGHTKEYS mission is to completely re-write the science of flight management for the 21st century by precisely meeting the emerging requirements of cost-optimized aircraft operations, trajectory-based operations and reduction of emissions. The business’s research takes place in a corporate climate that promotes innovation, continuous search for excellence and ensures we have fun in what we are doing.

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VENDOR FLIGHT LOG: ASQS

Günther Schindl explains how, spotting a gap in the market, ASQS created a user-friendly, integrated quality and safety software putting users first

Günther Schindl, co-founder and CEO of ASQS, is responsible for the corporate development, sales and customer relations of the ASQS Group. Together with his partner and co-founder Günther Syrowatka (CTO) as well as ASQS CCO, Jonathan Frey and Deputy Managing Director ASQS Thailand, Florian Lis-Srajer, he shapes the further development of ASQS corporate strategy. He holds a degree in aviation management and worked for more than a decade as project and quality manager in commercial and business aviation in Austria and Luxembourg.

Aircraft IT: Your name, your job title, and the name of the business?

Günther Schindl, co-founder and CEO of the ASQS Group. ASQS stands for Advanced Safety and Quality Solutions.

Aircraft IT: How did ASQS get started?

GS: In 2008, when it was clear that Safety Management Systems (SMS) were to become mandatory for aviation worldwide, I was working as a Compliance Monitoring Manager for an aircraft operator. Recognizing the industry’s need for a web-based platform that seamlessly integrated safety and quality management — something unavailable at the time — my partners and I founded ASQS. Our goal was to develop an integrated Quality and Safety Management Software (iQSMS) designed by aviation professionals for aviation professionals, leveraging our hands-on industry experience. Initially, we targeted the executive and business aviation market, but

growing interest from airlines led us to expand across the entire aviation sector. Over the past 16 years, we have evolved from a two-person start-up into a leading global software provider, now serving more than 400 aviation organizations worldwide. Our

“Our goal was to develop an integrated Quality and Safety Management Software (iQSMS) designed by aviation professionals for aviation professionals, leveraging our hands-on industry experience”

journey is reflected in our commitment to innovation and the industry’s trust in iQSMS as a comprehensive safety and quality management solution.

Aircraft IT: What is the guiding business principle that drives ASQS?

GS: At ASQS, our customers’ needs always take priority. Developing feature-rich software is easy, but ensuring its intuitiveness for high user acceptance is the real challenge. That’s why our development process is guided by a key question: ‘Which functionalities truly simplify our users’ daily tasks?’ We focus on implementing these features in the most user-friendly way possible, ensuring efficiency, practicality, and seamless integration into aviation operations. Additionally, the service around our product iQSMS is essential for us. Many of my colleagues working directly with our customers, have hands on experience in the aviation industry or even

“…our customers’ needs always take priority. Developing feature-rich software is easy, but ensuring its intuitiveness for high user acceptance is the real challenge.”

worked with iQSMS in their previous jobs. This experience brings our service to another level. We do not see ourselves as a software provider but as a service provider for our customers.

Aircraft IT: What has ASQS’s greatest business achievement been to date, and why?

GS: ASQS’s greatest achievement is its transformation from a small start-up with limited resources into a global leader in aviation safety and quality management. From the start, we were driven by passion, perseverance, and a commitment to making aviation safer. Today, we are proud to be the first operator to fully integrate AI into an aviation SMS, setting new industry standards. This milestone reflects our ongoing commitment to innovation, customer support, and delivering cutting-edge solutions — values that continue to define ASQS today.

Aircraft IT: What have been your disappointments and what have you learned from them?

GS: Fortunately, we have not faced major disappointments. One notable challenge, however, was the delay in launching iQSMS Quality Module Version 4 — a modern and even more intuitive interface and streamlined user experience — as planned. Although we had ambitious release plans, unforeseen circumstances, including the pandemic, forced us to postpone. In hindsight, this extra time allowed us to further enhance the module, delivering even greater value to our customers. The key lesson? Adaptability is essential — delays can lead to improvements, and flexibility remains a cornerstone of ASQS’s success.

and Lufthansa Industry Solutions, we are already bringing this vision to life, pioneering a new era in aviation safety management.

Aircraft IT: What do you want your customers to say about ASQS?

GS: That ASQS is a strong and reliable partner that always tries to find the best solution for our customers’ needs and requirements by listening to them and understanding their challenges and goals. A partner that not only sells software, but also provides a great user experience, excellent service and customer support.

Aircraft IT: Günther Schindl, thank you for your time.

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AI-Powered Solutions as the Key to Operational Efficiency and Sustainability at

In the dynamically evolving world of aviation, efficiency and sustainability are not just operational goals but essential mandates. As global awareness of environmental impacts and fuel costs increase, airlines are driven to innovate to stay competitive and compliant with emerging regulations. Flair Airlines, Canada’s only ultra low-cost carrier, has taken a proactive approach to these challenges, involving all the stakeholders within the company. By integrating advanced technologies and focusing on precise aircraft performance modelling, flight path compliance monitoring, and effective Cost Index management, Flair is reducing its carbon footprint and enhancing operational efficiency, thus setting new standards in the industry.

This case study delves into how Flair Airlines has embraced a broad range of AI-driven solutions to optimize operations and reach for remarkable goals in sustainability and efficiency. But first, a brief introduction to Flair Airlines.

FLAIR AIRLINES

Flair Airlines’ journey with a whole new business model and character of operations began in 2017 when they decided to respond to increasing demand for low-cost air travel — with success. Now, Flair operates as Canada’s pioneering ultra low-cost carrier, dedicated to making air travel more accessible and sustainable than ever before. The 2020/21 COVID-19 pandemic presented significant challenges to the aviation industry, but Flair thrived and expanded its fleet to include 20 Boeing 737 aircraft, featuring 18 MAXs. Their network now covers 35 destinations across North America. Operating from five major bases — Vancouver, Edmonton, Calgary, Kitchener, and Toronto — Flair has rapidly scaled its operations to handle over 90 daily flights. Last year, Flair transported over 4.5 million passengers, and their overall completion factor was 98.2%, making them the most reliable airline in Canada. Embracing new technologies is vital for Flair to achieve exceptional efficiency, and pilot engagement is equally important. Their expansion and innovative approach reflect growth and a commitment to operational excellence and sustainability.

“Flair

faced the dual pressures of environmental regulations and the need for cost-effective operations. These challenges necessitated a shift towards more sophisticated, data-driven technologies that could integrate seamlessly with existing systems and enhance decision-making processes.”

OPTIMIZATION FULL FLIGHT PATH

CHALLENGES FACED

One of Flair’s challenges was that the aircraft’s existing Flight Management Computers (FMCs) were limited by simplified Flight Path Optimization methods, poor pilot decision support, and a lack of near real-time data integration. Also, it was not possible to provide pilots with detailed insights and feedback on speed and altitude choices nor fully manage dynamic Cost Index changes during flight. Additionally, Flair faced the dual pressures of environmental regulations and the need for cost-effective operations. These challenges necessitated a shift towards more sophisticated, data-driven technologies that could integrate seamlessly with existing systems and enhance decision-making processes.

IMPLEMENTATION AND THE SYNERGY BEHIND SOLUTIONS

To address the challenges, Flair Airlines performed a full market analysis. The decision was to select services from StorkJet, an established provider of aviation technology solutions with valuable experience in Aircraft Performance engineering and Fuel Efficiency analytics. This collaboration led to the implementation of a portfolio of solutions, see figure 1, including: AdvancedAPM, FuelPro, and FlyGuide

“…utilizing the legacy models can generate from 0.3% to 0.9% fuel penalty. StorkJet develops performance models from the foundational level and updates them continuously. Combined with fuel and drag factors for flight planning and FMC, this ensures maximum precision and coherent fuel predictions…”

Together, these solutions form a coherent ecosystem supporting the decisionmaking process for various stakeholders, from aircraft performance and fuel efficiency analysts, through dispatch to pilots. Moreover, it ensures a data-driven, tail specific approach to operations, supporting efficient Cost Index management across the entire route.

The partnership started with the implementation of AdvancedAPM. Achieving accuracy in fuel efficiency optimization would not be possible without introducing precise aircraft performance models first. StorkJet builds performance models using QAR data and AI. Figure 2 presents the specific

range chart. Each color relates to different aircraft weights. Solid lines on the chart are from Flair’s QAR-driven performance models, and the dotted lines are from the legacy model. At this point, the differences between the curves can already be spotted. They are emphasized even more by the dashed lines marked vertically, which join the optimum Mach numbers. Consequently, utilizing the legacy models can generate from 0.3% to 0.9% fuel penalty. StorkJet develops performance models from the foundational level and updates them continuously. Combined with fuel and drag factors for flight planning and FMC, this ensures maximum precision and coherent fuel predictions in the Operational Flight Plan, FMC, and FPO. This was the first stage of system implementation.

Figure 1: Comprehensive StorkJet products’ portfolio

Figure 2: Specific range chart — the difference between QAR-driven performance models versus legacy models

The ecosystem would not be complete without a proper feedback loop and way of monitoring the level of operational efficiency because what is not measured cannot be properly improved or can even degrade. Therefore, Flair also decided to implement FuelPro, a fuel efficiency dashboard and analytical tool. This allowed the airline to start precisely monitoring various initiatives, policy adaptations and changes in flight planning system configuration. It also helped the analysts to understand the impact of optimization, evaluate fuel savings, and identify the areas for further improvement.

One of the examples is presented in Figure 3, which shows the chart of cruise speeds in relation to the time period. After implementing StorkJet solutions in June 2024, the average cruise Mach number was reduced. This change is reflected on the chart and the analyst can continuously monitor the new policy adaptation as well as validate and measure the achieved and potential savings. Due to proactive monitoring and analysis, it became possible for Flair specialists to set sensible targets for flight operations and configure flight ops policies at the fleet/route/airport level, adjusting the Cost Index settings, which are respected by the FlyGuide FPO app implemented on the later stage.

FLYGUIDE FPO — A WAY TO INVOLVE THE PILOTS

The final phase of implementation was FlyGuide app including FPO module, which gives pilots real-time flight path optimization. While deciding to cooperate with StorkJet, one of the important factors for Flair was that the FPO, contrary to the FMC and other solutions, optimizes the whole flight as an integrated path, not each

Flair recognized the importance of supporting pilots in their critical role as decision-makers during flights. Providing crews with a tool that enhances their ability to make informed decisions, promotes engagement in fuel efficiency initiatives, and aligns with Flair’s development and sustainability goals. During the testing period, after adjusting the app to Flair’s operations and customized needs, FPO met all these requirements with its intuitive and straightforward interface, as presented in Figure 4. The flight path is presented with cost mesh in a simple way and an intuitive color palette, allowing quick and accurate decisions inflight. Such a method of data presentation, combined with flight path accompanied by real-time weather, enables pilots to analyze alternative

“…one of the important factors for Flair was that the FPO, contrary to the FMC and other solutions, optimizes the whole flight as an integrated path, not each phase (Climb, Cruise, Descent) separately.”

Figure 3: Chart of cruise speeds in relation to the time

Although Flight Path Optimization was the primary focus, Flair has also decided to use additional modules within the FlyGuide app. The Fuel Briefing module has the potential to be a valuable tool for Flair’s pilots, helping them prepare for flights with clear and actionable insights into fuel planning. Its goal is to improve their

This level of feedback gives pilots a better understanding of how their decisions influence fuel efficiency, helping them make more informed choices in future flights (figure 5).

“Rather than just presenting savings as static numbers or comparison with Flight Planning, it visualizes data through intuitive graphs comparing simulated and actual profiles, showing why certain savings weren’t achieved — whether due to factors like an early descent or steeper-than-optimal descents”

Figure 4: FlyGuide FPO — Pilot’s view

Another important aspect for Flair is that FPO, Fuel Briefing, and Post-Flight are integrated into a single EFB app, ensuring that crews are subjected to minimal workload with not having to switch between multiple applications. FlyGuide’s pilot-centric design gives Flair crews and dispatchers clear insights into the rationale behind recommendations, enhancing their situational awareness and supporting more confident, informed decision-making.

After thorough testing and adjustments to Flair’s policies and flight conditions, FlyGuide app has recently been released to all pilots in the airline. Flair looks forward to evaluating the impact of the app’s full use in daily operations and gathering further pilot feedback to refine the solution moving forward.

PROVEN FUEL AND EMISSION SAVINGS

Implementing and integrating these advanced technological solutions has already brought remarkable results for Flair Airlines. The graph in Figure 6 on the left side presents the fuel consumption difference between the baseline (simulated unconstrained profile using QAR TOW, route and weather but assuming Cost Index 0) and actual profile (raw QAR). A significant drop can be seen at the time of integration of StorkJet’s solutions — once Flair adapted flight planning and Cost Index procedures with StorkJet’s recommendations, actual fuel consumption decreased by approximately 50 kgs per flight. The graph on the right side reflects this change, where the shift of fuel difference distribution to the left can be seen — meaning the reduction in fuel burn. This change was combined with minimal impact on flight time and resulted in significant Direct Operating Cost savings for Flair.

In summary, by introducing AI-driven tools to improve aircraft performance and boost fuel efficiency, Flair is on the right path to achieving remarkable goals in the

Figure 5: FlyGuide — Historical Flight Performance and Feedback

Figure 6: Results — Actual (QAR) fuel burn versus baseline

sustainability of its operations. The first results are already there in figure 7 — Flair has reduced fuel consumption by approximately 0.9% per flight, leading to an annual reduction of over 3,200 tons of CO2 emissions. Additionally, ongoing analysis of flight data through FuelPro and FlyGuide / FPO helps to empower analysts, dispatch, and pilots with greater insights into flight operations, fostering an environment of continuous improvement. These results highlight the direct benefits of the implemented technologies and demonstrate Flair’s commitment to leading the industry in sustainability.

SUMMARY

Flair Airlines has taken significant steps to improve operational efficiency and sustainability by adopting AI-driven technologies. In collaboration with StorkJet, Flair implemented AdvancedAPM, FuelPro, FlyGuide, and FlyGuide FPO. Together, these tools function as an integrated system to optimize aircraft performance, speeds and altitudes during the flight, reduce fuel consumption, and lower CO2 emissions.

Among these, FlyGuide FPO provides pilots with real-time guidance to optimize entire flights, but the overall synergy of the products portfolio is the reason why Flair decided to implement StorkJet’s solutions. Although the

“Flair has reduced fuel consumption by approximately 0.9% per flight, leading to an annual reduction of over 3,200 tons of CO2 emissions. Additionally, ongoing analysis of flight data through FuelPro and FlyGuide / FPO helps to empower analysts, dispatch, and pilots with greater insights into flight operations, fostering an environment of continuous improvement.”

efficiency and sustainability goals are still to be achieved, this comprehensive approach has already contributed to measurable fuel savings, helping Flair Airlines reduce fuel consumption by approximately 0.9% per flight, resulting in an annual decrease of over 3,200 tons of CO2 emissions. Introducing FlyGuide FPO app to all pilots is an ongoing process, and Flair leadership looks forward to sharing the update later in 2025, following more experience and data from this product and from whole of StorkJet’s portfolio. This initiative reflects Flair’s commitment to improving efficiency and reducing environmental impact, illustrating how technology can support sustainability in aviation.

FLAIR AIRLINES

Flair Airlines is Canada’s most reliable airline. As Canada’s greenest airline, Flair is on a mission to provide affordable air travel that connects Canadians to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 35 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica.

STORKJET

StorkJet offers comprehensive, tailor-made fuel efficiency solutions for all aircraft types. Our mission is to help airlines save fuel and reduce emissions by analyzing flight data. Currently over 1,000 aircraft utilize StorkJet solutions, and over 10,000 pilots use FlyGuide EFB.

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Figure 7: Savings

Phil Tanthatsawat shares customer and mission focus that ensures Logipad by DextraData Aviation Technologies maintains its consistent performance in changing times

Before joining Logipad, Phil built an extensive career in aviation, serving as Fuel Efficiency Manager at Bangkok Airways, where he led sustainability-driven fuel strategies and, as Head of Airport Safety, ensuring regulatory compliance through Safety Management Systems. As a Flight Operations Engineer at Airbus, he specialized in Flight Management Systems (FMS) and Flight Controls, optimizing operational performance. His expertise in safety, efficiency, and sustainability continues to drive innovation in aviation.

Aircraft IT: Your name, your job title, and the name of the business?

Phil Tanthatsawat, Vice President Sales APAC, Logipad by DextraData Aviation Technologies.

Aircraft IT: How did Logipad by DextraData Aviation Technologies get started?

PT: The Electronic Flight Bag (EFB) and Electronic Flight Folder (EFF) solution, Logipad, first took flight in 2002. Developed in response to a request from a German airline, Logipad was built by an in-house team working closely with pilots, flight operations, maintenance staff, and cabin crew. This hands-on approach remains integral to our innovation today, ensuring Logipad continuously evolves to meet the real-world needs of aviation professionals.

Now backed by a new team, Logipad continues to deliver the same trusted quality and efficiency that

users know and love. As a product of DextraData Aviation Technologies, a leader in digital transformation and SaaS solutions since 1995, Logipad embodies the company’s commitment to innovation under the motto ‘Building Your Digital Tomorrow’. Headquartered in Essen, DextraData Aviation Technologies represents digital excellence; Made in Germany.

Aircraft IT: What is the guiding business principle that drives DextraData Aviation Technologies?

PT: At DextraData Aviation Technologies, safety and efficiency remain at the core of everything we do. We believe that the future of aviation lies in digital transformation — where seamless connectivity between people, machines, and processes drives smarter decision-making. Logipad’s mission is to deliver a safe, efficient, and intuitive solution that

streamlines workflows without unnecessary complexity. By making critical flight information easily accessible, Logipad improves situational awareness in the cockpit, empowering crews with the right data at the right time. And with an emphasis on affordability, we ensure that top-tier digital solutions remain within reach for all aviation professionals. New Logipad, new team — same trusted quality and efficiency you know and love.

Aircraft IT: What has Logipad’s greatest business achievement been to date, and why?

PT: One of Logipad’s greatest achievements is its ability to evolve while staying true to its core mission — enhancing safety, efficiency, and ease of use. Over the years, Logipad has successfully adapted to the changing demands of the aviation industry, integrating new technologies and functionalities without

compromising its reliability. Supporting a diverse range of operators — from major airlines to business jets and cargo carriers — while upholding the highest standards is a testament to Logipad’s reliability and adaptability. The trust our customers place in us and our continued role in shaping digital aviation solutions worldwide is something we are truly proud of.

Aircraft IT: In a sentence, how would you summarize what Logipad does for aircraft operations customers?

PT: Flight operations are dynamic; no two flights are ever the same. Logipad adapts to your unique needs, providing real-time, intelligent solutions that keep your operations running smoothly and efficiently, every time.

Aircraft IT: What do you feel will be the next big thing in operations Aviation IT?

PT: The next big thing in aviation operations IT for us will be the introduction of a secure private chat

“…no two flights are ever the same. Logipad adapts to your unique needs, providing real-time, intelligent solutions that keep your operations running smoothly and efficiently, every time.”

function within our solution. This addition reinforces the safety and security at the core of our mission. Coupled with the integration of AI, we’ll enhance our existing functionalities while unlocking even more powerful features. It’s an exciting step forward, and we’re looking forward to sharing more updates with you soon.

Aircraft IT: What do you want your customers to say about Logipad?

PT: We want our customers to say that Logipad is

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indispensable; a solution that truly understands their needs and consistently delivers safety, efficiency, and reliability. We aim for them to feel that Logipad not only simplifies their operations but empowers them to make smarter decisions, save time, and enhance safety. Most importantly, we want them to say that with Logipad, they can always count on a partner that evolves with them to meet the demands of an ever-changing aviation landscape.

Aircraft IT: Phil Tanthatsawat, thank you for your time.

Cathay’s Electronic Flight Folder built by pilots for pilots

Captain James Toye, Head of Line Operations at Cathay shares the motivation to build an in-house EFF and the journey to bring the solution to active service

This white paper is about Cathay’s Electronic Flight Folder (EFF), developed in-house to enhance operational efficiency and pilot experience. Before diving into its development, let’s briefly explore the background of Cathay.

CATHAY

Cathay is the home airline of Hong Kong with over 79 years of history, and is a founding member of the oneworld Alliance. It is a full-service airline operating around the globe and, together with Cathay Cargo and HK Express, it operates a fleet of nearly 230 aircraft, including both passenger and freighter types. The fleet features Boeing and Airbus models, such as the Airbus A350 and Boeing 777 for long-haul flights, and Boeing 747-8 freighters for cargo services. For regional operations, the airline uses Airbus A330s and Airbus A321s.

BUSINESS CHALLENGES BEFORE THE ELECTRONIC FLIGHT FOLDER

Like many airlines, we used to prepare flight bags on paper but distributing these hefty 200-page documents to crew, especially for long-haul flights, was no small feat. And, after flight completion, the process involved coordinating the return of post-flight information for regulatory purposes, storing it in a warehouse for 12 months, and manually entering data, which increased the risk of inconsistencies. It was a labor-intensive process we were eager to streamline. Critical information like flight times, delay reports, or fuel bills took weeks to integrate into our system. Frequent updates were a challenge due to the distribution process, leaving valuable information offline and not readily available for analysis.

We needed a centralized platform for real-time communication between ground and air crew, and a reliable data source to enhance the way we operated. As any airline would, we explored different solutions in the market for one that would fit our unique needs, only to find that many existing products had fragmented components for aircraft readiness. Simply converting a paper process to a digital format such as PDFs was not enough for us. So, we sat down with our IT team and decided to develop the solution in-house, leveraging our industry expertise and deep knowledge to optimize pilot workflows.

A SOLUTION THAT PUTS CREW WORKFLOWS FRONT AND CENTER

With pilot briefing practices stuck in a post-World War 2 time-warp, to which many of our pilots had grown accustomed, we knew we had to keep our crews’ workflows, habits, and routines front and center when we set out to design the EFF. For it to be successful, the solution had to be a game-changer for our teammates. With this in mind, we went straight to the heart of the matter — immersing ourselves in the crew community’s workflows, from pilot briefing to aircraft setup. Our goal was to streamline the time between receiving a brief and the actual briefing, cutting out unnecessary early signing-on. By observing the diverse behaviors of our team — from tech-savvy rookies to seasoned professionals — we tailored the solution to meet their different needs, ensuring its success.

From the Flight Operations side, we ensured that the EFF aligns with current procedures, designing the application to be adaptable to various workflows, accommodating individual preferences among pilots. Given the regulatory

both local and global regulators to ensure that our EFF complied with their requirements. Change management played a big part in our journey, affecting both crews and back-office operations. Our well-crafted product and implementation roadmap facilitated a smooth transition. During a three-month parallel run with both paper and digital solutions, it quickly became clear that our EFF was the crew’s favorite. Eventually, they fully transitioned to the new system, revolutionizing how they managed their tasks, and coordinated with peers and the airline. Altogether, it led to a successful implementation.

Also, during the parallel run period, we prioritized transparency with regulators, recognizing that fuel and weight data is particularly sensitive. By being open to feedback, we fostered trust and boosted confidence between both parties. Meticulous planning with a mindful approach and good support from jurisdictions around the world allowed us to navigate the approval process smoothly, even in a landscape where similar products faced challenges in obtaining approvals.

“The EFF serves as a comprehensive pilot briefing tool, delivering essential information in real time. Rather than overwhelming pilots with up to 200 pages of data, they receive a high-level summary, with the option to access more granular information without losing sight of the big picture. ”

CHALLENGES AND OBSTACLES DURING IMPLEMENTATION AND DEVELOPMENT

When Cathay launched the EFF six years ago, it was a new idea in a traditional industry and that generated a few challenges for us to address. Aside from regulatory aspects, externally and internally, we’ve also had to get acceptance by the crews operating in the cockpit and support back-office staff to evolve their way of accessing and processing information. By unlocking real-time data, this helps us completely reimagine the way we think about operations. It has facilitated the creation of a two-way facility for ground staff and other connected aircraft to communicate with crews in real time through the flight folder’s chat messages. We have seen this feature being used in cases of advanced warnings for turbulence, which has helped improve safety for our airline.

The airline industry is unique in the criticality required in its applications. To ensure our solution was airline and enterprise ready, we focused on reliability, enabling access to critical information even if certain systems experienced issues. This commitment was pivotal in our decision to build the EFF in-house, as the consequence of a failure in a mission critical application could cost an airline dearly.

THE ELECTRONIC FLIGHT FOLDER (EFF)

The EFF serves as a comprehensive pilot briefing tool, delivering essential information in real time. Rather than overwhelming pilots with up to 200 pages of data, they receive a high-level summary, with the option to access more granular information without losing sight of the big picture. Operating in real-time, the EFF automatically updates any changes regarding the flight. Also, when one crew member uses the EFF, it synchronizes with the others, even if they are still on the

way into work. This allows crew members to access their colleagues’ input instantly, as if they were sharing ideas around a table at flight dispatch; reducing the time needed for briefings.

If they are flying to new destinations that they haven’t flown to before, then the EFF provides them with past information, based on which, they can prepare with confidence. That past information includes data on previous flights and the flight immediately prior, helping the crew plan and manage routes more effectively. It updates in real-time, handling all the calculations for the crew (figure 1).

1

A prime example in demonstrating the value of EFF in disseminating historical information to crew would be Shanghai Airport, where there are six runways that flights might land on and, given that procedures on how the airport schedules aircraft arrivals frequently change, using the EFF, crews will see that, 82% of the time, all flights that are the same as the one they are operating, land on a particular runway. From the records of previous crews that landed on that runway, they can see exactly what they did, what fuel they arrived with and the taxi route that they took. The intricate details of exactly what happened on previous flights ensure that

Figure

they know exactly what to expect. It takes a lot of stress and time out of setting up an aircraft. Getting that organized in advance through this rich, high-quality information makes the crew prepared.

PROCESS CHANGES

The EFF lays the groundwork for simplifying various workflows. For instance, digital refueling has replaced a lengthy paper process. (figure 2).

Instead of paper moving back and forth between crew, refuellers, and back-office, the EFF allows crew to order fuel digitally, saving an average of seven minutes per flight. There are a multitude of similar workflows where digitization has led to improved efficiency and cost-effectiveness. After six years of development, we have refined the EFF to streamline the complexities of aircraft operations.

CONTINUOUS ENHANCEMENTS

We went live with the EFF in 2019 and have continuously enhanced the product ever since. Initially led by Operations, we expanded its scope to streamline and integrate other areas, such as Operations Control. This includes introducing

real-time communication among Operations, airport and engineer departments regarding aircraft status and fuel management.

Features like the en-route diversion guide illustrate our operational evolution. In the past, crews managing engine failure or depressurizations had to sift through 60- or 70-pages of finely printed maps and charts looking for safe altitudes to which to descend. The EFF includes a solution that, when the flight plan is generated, creates hundreds of thousands of calculations for the entire flight route. Now, if there’s an engine failure or depressurization, rather than flying a convoluted route whilst wearing an oxygen mask in the middle of the night, crew can go directly from where they are, straight to an emergency airport (figure 3).

The solution will provide crew with the exact altitudes they should descend to, so that they can concentrate on completing the checklists and navigating the aircraft to safety. These are game-changing capabilities with significant safety implications and Flight Folder is the medium to deliver these capabilities. We place our crew at the center of our development to build up trust in the system which is crucial to our success.

Figure 2

Figure 3

THE EFF IN ACTION: SUCCESS STORIES

The transfer of real-time data back to the Dispatch Team has streamlined regulatory reporting and simplified flight plan updates for the crew. (figure 4).

Ground staff have access to a connected console that displays the status of each aircraft, including its current phase of flight, and the crew’s completed tasks and location, enhancing bringing transparency in operations.

Who has access to the system?

While flight crew and dispatchers are the primary users, ground support and other ground services also have access to stay informed. Operational control staff can communicate directly with the crew and send messages. Crew operations, responsible for managing crew schedules, have access to information about flight status. While they do not have the app itself, data from the app feeds nearly every aspect of the airline. When an aircraft moves or disruption occurs, this data enables ground staff to react promptly.

INTEREST FROM OTHER AIRLINES: IMPACT AND RESULTS

A few years ago, Air Hong Kong and HK Express started using the flight folder. Their implementations went smoothly, and the flight folder has become an integral part of their workflow.

“While flight crew and dispatchers are the primary users, ground support and other ground services also have access to stay informed. Operational control staff can communicate directly with the crew and send messages.”

Our crew has showcased the EFF to several other airlines, who have been impressed by the product’s sophistication and have inquired about commercializing the solution. Over the past five to six years, we have consistently declined such offers. However, we now see the EFF as a significant differentiator in transforming crew operations and airline efficiency, and we are eager to collaborate with the industry to further elevate this product.

Having implemented the EFF, we have seen measurable results including faster turnaround times and reduced fuel consumption, as aircraft are lighter without the burden of the old paperwork. Some specific results include saving seven minutes per flight with digital refueling and an average of 1.2 minutes per hour of flight time saved using the inflight direct-to tracking function. Delivery of

Figure 4

new flight plans to crews is now 20 minutes quicker which allows more accurate final flight plans to be delivered just prior to departure. Automatic fuel calculations save typically around 80kgs of fuel per flight and the electronic Enroute Diversion guide opens up more flight routes to be dynamically flight planned which in turn supports savings in excess of 4-5 tonnes of fuel on selected long-haul routes over high terrain. Historical fuel figures enable flight crew to have confidence in flight planned fuel levels, leading to a high percentage of crews not uplifting discretionary fuel: there have been savings in fuel-related costs driven by weight reductions, rationalization of fuel carried and inflight efficiency gains. In the back office, there have been savings as a result of streamlining processes, reduction in printing costs, headcount reduction and streamlining of the fuel procurement processes. As well as delivering these measurable benefits to the airline, we estimate that 1000 trees per year will have been saved as a result of the reduction in use of printing paper.

However, the most significant savings stem from pilots’ confidence in the data shared, which supports accurate fuel figures and management. This has resulted in a return on investment that far exceeds our initial costs. Additionally, safety benefits are evident, particularly in emergency procedures, such as dealing with depressurization or engine failures, as mentioned above. With improved data access, we are beginning to explore other initiatives related to on-time performance, en-route fuel efficiency, crew fuel levels, in-flight workflows and the NOTAMs they review.

NEXT STEPS AND FUTURE PLANS

Looking ahead, we will build on our current foundations to synthesize the data collected. Through advanced data analysis, we aim to enhance transparency in back-office functions and improve disruption management, fuel state management, and aircraft status monitoring. This will ensure that aircraft requiring immediate attention are promptly addressed.

The integration of AI and Large Language Models (LLMs) is also a key part of our development roadmap. We are pioneering an industry-first use case to enhance the prioritization and tagging of NOTAMs, significantly reducing the crew’s cognitive load during flights.

By commercializing the flight folder to the wider market, we aim to gather valuable feedback to elevate this product to the next level. We firmly believe that the combination of airline operation expertise and the agility of our new entity, Cathay Technologies, will enable us to deliver a market-leading solution.

CAPTAIN JAMES TOYE

Captain James Toye is the Head of Line Operations at Cathay, overseeing global flight operations and regulatory compliance. With over 25 years in airline operations, he has led award-winning digital transformation projects, modernizing legacy systems and improving efficiency. A Boeing 777 Check Captain and Lead IOSA auditor, James holds a Bachelor’s Degree in Applied Science (Civil Aviation) and recently completed a Master’s in Cyber Security and is passionate about integrating AI, big data, and machine learning into aviation.

CATHAY

Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business — Cathay Pacific, Cathay Cargo, HK Express and Lifestyle. Flights are provided by Hong Kong’s home carrier Cathay Pacific, a premium full-service airline and a founding member of the oneworld global alliance, as well as cargo division Cathay Cargo and low-cost carrier HK Express. Cathay is a member of the Swire Group, listed on the Hong Kong Stock Exchange.

CATHAY TECHNOLOGIES

Cathay Technologies is part of the Cathay Group and it leverages deep industry knowledge and operational insights to deliver best-in-class aviation software solutions. Their first product, Flight Folder, enhances workflow efficiency for crew and ground staff, enabling advanced data analysis for optimized decision-making.

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The rise of AI slop

Paul Saunders, Senior Director of Product Management at Vistair wonders whether AI’s inclination to creative mediocrity will cause the technology to cancel itself out

It’s clear to me that software vendors who fail to embrace AI will very quickly find themselves disrupted by new market entrants who leverage AI in innovative ways. However, I’m of the growing opinion that AI isn’t going to be life changing in the same way that mobile technology has been. Blasphemy!

THE LIFESTYLE IMPACT OF MOBILE TECHNOLOGY

I know, I know. This kind of attitude could mark me out as some sort of apostate in the technology world but hear me out on this; or, at least, read on. Think about how mobile technology has completely shaped people’s lives. It has not only forged new ways of working, but new ways of living. At the turn of the century, we didn’t interact with work, with news, with each other, with our finances, with our health, with our fitness, and countless other facets of our lives as we do today.

Think about our relationship with money. I might be an outlier here, but I’m struggling to remember the last time I handled physical cash or even an actual credit card. Almost all purchases I make are done via my phone both in person and online. I went for a family meal last night, and when splitting the bill my sister-in-law was called out by the rest of the family as some kind of oddball for

“Think about how mobile technology has completely shaped people’s lives. It has not only forged new ways of working, but new ways of living.”

wanting to part with bank notes for her share of the bill. Of course, this attitude and readiness for mobile based transactions differs slightly by region or nation. I was in the States a few weeks ago, and when paying for a meal with a phone wasn’t as smooth as I might have expected, my colleagues laughed at how Gen-Z I had become.

I don’t see AI having the same kind of impact on people’s lives that mobile technology has. Of course, the technology is becoming increasingly ubiquitous and useful, but it’s not exactly life-changing, is it?

“We’ve formed a zombie-internet which we are learning to ignore. In the same way that we’re adept at filtering out spam, we’re learning to identify and ignore unwanted AI-generated content.”

AI: NOT REALLY LIFE-CHANGING

My reasoning here is the rise of ‘slop’. Low-grade, poor-quality media in the form of writing, images and video have polluted our feeds in recent times as Large Language Models and image diffusion models have accelerated the creation of high-volume, low-quality, and mindlessly generated content. Advertising revenue on social media platforms like Facebook and TikTok incentivises the proliferation of AI slop through the promise of getting-rich-quick. eBook libraries are being filled with junk, unvetted, digital materials. More than just skewing search results and surfacing misinformation, some have hypothesized model collapse where machine learning models degrade over time as poor-quality content ends up being used as training data.

We’ve formed a zombie-internet which we are learning to ignore. In the same way that we’re adept at filtering out spam, we’re learning to identify and ignore unwanted AI-generated content. AI is ultimately going to cancel itself out as we get better at leveraging AI as a filter. Nobody wins.

I can’t even promise that I’ve not used AI to write this column. Microsoft Copilot offered me suggestions for spelling, alternative words and improvements to my writing. However, I have been responsible in my use of AI. I’ve thought about what I’ve generated, and I’ve been deliberate in my choices. AI alone isn’t responsible for poor quality content. Individuals have identified weaknesses in business models and algorithms and have exploited the capabilities of AI for their own gains. In the same way that we’re turned off by AI slop, we need to treat AI-generated content and knowledge in aviation with the same level of scrutiny while we’re still in the early days of understanding and governing the power of AI. Or at least that’s how it is in the world according to IT & Me.

PAUL SAUNDERS

Paul is a heavy-weight product visionary and trusted aviation software expert. He’s spent 25 years in aerospace IT, working with airlines, MROs, OEMs and software companies all over the world. Currently he’s working as Senior Director of Product Management at Comply365 where he leads a team of Product Managers and UX Designers on a software portfolio which includes Operational Content Management, Safety Management, Training and Business Intelligence Solutions.

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VENDOR FLIGHT LOG: SKYCONSEIL

Oliver Salzmann tells how listening to users and using the latest IT developments has made a mission management application for now and for the future

Oliver Salzmann is an aerospace engineer with a strong background in aircraft performance and aircraft operations. Before joining SKYCONSEIL in 2014, he worked on various projects, gaining extensive industry experience. At SKYCONSEIL, he has been instrumental in developing innovative in-house solutions, progressing from Product Owner to Team Leader, and now serving as COO. With expertise in technical, administrative, and commercial domains, he plays a key role in shaping the company’s strategy and operational excellence.

Aircraft IT: Your name, your job title, and the name of the business?

Oliver Salzmann, COO, Skyconseil

Aircraft IT: How did SKYCONSEIL get started?

OS: Skyconseil was founded at the end of 2011 by our CEO, Arnaud SETIEN, with a clear mission: to tackle the challenges faced by the aviation industry with innovative solutions. Initially focused on projects for the aerospace industry, the company’s turning point came in 2015 when we brought together a team of experienced aircraft engineers and pilots. Their combined expertise laid the foundation for the development of a mission management application, which has since evolved into our flagship product, GUIDOR.

Aircraft IT: What is the guiding business principle that drives SKYCONSEIL?

OS: At SKYCONSEIL, our guiding business principles are built on three key pillars: competency, customer focus, and innovation. As a highly skilled and agile team, we take pride in our deep industry expertise, allowing us to develop cutting-edge solutions that

address real operational challenges. We actively listen to our customers, working closely with them to understand their needs and provide tailored solutions. At the same time, we continuously innovate to stay ahead of industry demands, ensuring our technology remains at the forefront of aviation operations.

“We actively listen to our customers, working closely with them to understand their needs and provide tailored solutions. At the same time, we continuously innovate to stay ahead of industry demands…”

“…persistence and adaptability are crucial. We’ve learned to navigate these challenges by staying agile, continuously refining our solutions, and closely engaging with our customers to ensure that we meet their evolving needs…”

Aircraft IT: What has SKYCONSEIL’s greatest business achievement been to date, and why?

OS: Our greatest business achievement to date has been British Airways selecting GUIDOR as their inflight weather application — a milestone that highlights how a dedicated SME can successfully contract with a major airline through hard work, expertise, and innovation. British Airways chose GUIDOR not only for the precision and reliability of its integrated weather products but also because they were impressed by the application’s overall quality — both in terms of its powerful functionality and user-friendly UI/UX design. Additionally, the decision highlights the proficiency and dedication of our team, which played a key role in showcasing our ability to deliver an effective, innovative solution tailored to their operational needs.

Aircraft IT: What have been your disappointments and what have you learned from them?

OS: Like any company, SKYCONSEIL has faced its share of challenges. One of the key disappointments has been the time it sometimes takes to bring innovative solutions to market, especially when dealing with long decision cycles in the aviation industry. However, this has reinforced an important lesson: persistence and adaptability are crucial. We’ve learned to navigate these challenges by staying agile, continuously refining our solutions, and closely engaging with our customers to ensure that we meet their evolving needs. Every setback has been an opportunity to improve, and we remain committed to pushing boundaries while maintaining the highest standards of quality and service.

pilots and operational teams receive actionable insights in real-time to enhance decision-making and efficiency.

Aircraft IT: What do you want your customers to say about SKYCONSEIL

OS: We want our customers to describe SKYCONSEIL as reactive, competent, innovative, and trustworthy — a team that listens, delivers, and genuinely makes a difference. And if, in the end, they say, “SKYCONSEIL? They work like a big company, think like a startup, and respond faster than our coffee machine!” — we’d happily take that as a compliment.

Aircraft IT: Oliver Salzmann, thank you for your time.

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SunExpress

implements a new EFB and a new OS

Orhun Sezgin, EFB Specialist, SunExpress shares the process of a complete change for the better and the benefits it introduced

we go into that, let me introduce readers to the airline whose case we are studying, SunExpress.

SUNEXPRESS

Founded in 1989, SunExpress Airlines is a joint venture between Lufthansa Airlines and Turkish Airlines. As shown in figure 1, the fleet includes 76 aircraft, Boeing 737-800 NG and Boeing 737 MAX 8, and we fly to more than 90 destinations.

• Fastest Growing

• Regional Airline

• Best Leisure Airli

• Great Place to Work

• Four different awards the British Safety

• 76 Boeing 737 NG SunExpress between Lufthansa Airlines established

~4.000 Employees from 35+ Countries

SunExpress is one of the leading leisure airlines in Europe, Middle East and Africa. As of 2024, the airline had flown more than 152 million passengers in 34 years and was averaging more than 2,500 flights a week which has amounted to more than

3 Continents, 35 Countries, 94 Destinations

(integrated Ground Ops) tool. For e-fueling, we use aFuel. So, as you can see, SunExpress operations are already digitalized.

There is great aircraft connectivity on SunExpress aircraft and, besides software, we have cutting-edge hardware from navAero, we have a UAID (Universal Aircraft Interface Device — from navAero) version 2, and we are connected to CMU (Communications Management Unit), FMC (Flight Management Computer), MMR (Multi-Mode Receivers) and ADIRU (Air Data Inertial Reference Unit) via ARINC 429. Also, via ARINC 717, we are connected to FODA (Flight Operations Data Analysis), and we are using the navAero system as a wireless QAR (Quick Access Recorder). So, every time our aircraft land and the doors are opened, our wireless QAR data is sent directly to FODA and to the safety department.

With our previous EFB, we were using a number of different comprehensive applications, and SunExpress has had a fully digitalized cockpit and Flight Operations since 2018. This experience meant that our requirement list was really challenging for any new EFB application; but first, a few words about our current ecosystem.

We previously used Lufthansa Passage, EFB Shell and EFF for the flight folder application, Lufthansa Systems’ TOPAS-LAPAS Performance calculation tool for performance calculations and, for charting management, we use Lufthansa Systems eRM (e-Route Manual). Comply 365 Library is part of the ecosystem, as well as AMOS eTLB (e-Technical Log Book) and we have continued with AMOS. The Weight & Balance solution is an in-house development, called iGO

As you can see, we already had a great system. Our operations were already and still are digital and we have lots of data coming from avionics as well as from Lido 4D and our IOCC (Integrated Operation Control Center). So, you might ask, why we wanted to transition to a new system.

THE REASONS FOR MAKING THE CHANGES

Put plainly, the driving issue, as illustrated in figure 3, was hardware availability.

“…we already had a great system. Our operations were already and still are digital and we have lots of data coming from avionics as well as from Lido 4D and our IOCC (Integrated Operation Control Center).”

We were using Microsoft Surface tablets but they are not on sale in Türkiye, nor are devices covered under warranty, so every time a device failed, it was a total loss for us. We needed to procure devices from Europe, import them and pay custom

Microsoft Surface tablets are not on sale in Turkey.

The devices are not under warranty in Turkey

iPad Trend within Aviation industry.

Modifying fleet with Pivot Cases for Surface. Conversion to iPad with Pivot Cases.

New-gen Surface devices has different dimensions.

Availability of iPads in Turkey.

Purchase benefits of iPads.

Figure 3

taxes. This meant that one Surface tablet cost us around 1500 euro, whereas one iPad costs only 500 euro. Also, new generation Surface devices have different dimensions from previous generations; so, to continue to operate with Surface, we needed to modify our aircraft with something like Pivot cases which can be modified for different dimensions but, if we were going to incur that cost, we decided, why shouldn’t we go the whole way with a transition to iPad. In the end, it was a straightforward choice and that’s how the project started.

MARKET RESEARCH AND THE DECISION

Since the iPad decision aligns with the market, where the trend is going towards the iOS operating system, it was a no brainer for us, and we started our research project in 2023 (figure 4.1).

We decided to continue with the Pivot case, because it’s durable, it protects the tablet and it is interchangeable. Also, Apple often changes the dimensions of their devices. So, for future proofing, we needed that adaptability.

As already stated above, the transition project started in 2023 when we went to an Aircraft Commerce conference, following which, we went to further conferences and eventually identified twelve different EFB application providers. Before our testing period started, we sent our detailed requirement list to all of these twelve suppliers, and five of them were eliminated immediately because they couldn’t cover our requirements, even for current operational needs. We continued with seven different application providers and chose 20 people from our company — pilots, engineers and EFB personnel — to review the shortlisted

“We continued with seven different application providers and chose 20 people from our company — pilots, engineers and EFB personnel — to review the shortlisted seven suppliers from whom we requested application demos.”

seven suppliers from whom we requested application demos. Detailed tests continued for three months using a point scoring system that you can see in figure 4.2.

What you can see in the figure are just the headers, and under these headers, we had nearly 300 or more items that were rated separately by those 20 people. Then we took the average of those ratings and, with the final results, Bytron Aviation Systems was the winner. So, why Bytron?

The research process started in 2023.

Project initiated in January 2024 with a tight timeline

Detailed requirement list has been shared with 12 EFB application providers.

Demo applications and accounts requested from 7 application providers.

Initial tester group of 20 people from EFB Admin, Performance Engineers and Flight Crews were selected.

Figure 4.1

Detailed test continued for 3 months with 7 providers

The test group evaluated and scored all applications regarding the requirements.

Averages taken from separate scores within the test group.

Final results and offers are evaluated to choose application provider.

Figure 4.2

There were many reasons why we decided to go with Bytron and the skybook app as depicted in figure 5.1.

The best part is user interface or, at least, this is SunExpress’s opinion. If you have different operational needs, then you might need to do your research accordingly but skybook covers our operational needs perfectly, primarily because of the user interface. It’s intuitive and user friendly, easy to use and easy to read with bigger buttons and bigger text. The second part is Bytron’s openness and willingness to continue developing and tailoring the solution. The skybook team demonstrated

exceptional flexibility and commitment to continuous improvements. Even during the demo phase, before the contract signature, they started modifying and developing their demo application for us, for our needs so we could test them better and more easily.

Customer Support is another critical factor. Between seven short-listed suppliers, there were good and bad, but skybook from Bytron was the only one we could reach 24/7 and the team immediately solved every problem. During demos and during testing, of course, we had some problems. It was a demo version of the application and it was a test, so there was no integration, but every time something failed, they fixed it immediately so we could continue our research process. And then there was the map function and the traffic light system, as skybook calls it, which is really a game changer for our pilots (figure 5.2).

“The skybook team demonstrated exceptional flexibility and commitment to continuous improvements. Even during the demo phase, before the contract signature, they started modifying and developing their demo application for us, for our needs so we could test them better and more easily.”

It provides easy access to weather and NOTAMs, which increases awareness. The map function also has traffic light icons; the upper part is for weather while the lower part is for NOTAMs. If it is green, it’s good to go; if it is Amber, there is a warning; and if it is red, it is critical. With one easy look, you can even eliminate the weather charts because, in their map function, you can see the upper winds, you can see the Cb (Cumulonimbus) clouds, clear air turbulence and everything; it’s all there, your Range rings, your route buffer, and everything is customizable.

The next part is the ground portal. To customize this, the customized application, Bytron gave us their ground portal and admin panel from day one. We could add users, we could change anything between application and ground portal: it was great. The first day they gave us complete rights to their admin panel,

Constant follow-up during testing

Customer relations

Easy to use UI

Willingness to change & development

Quick response time

24 / 7 Support

Highly productive “Ground Portal”

Figure 5.1

The ”Map” Function

One quick look is enough

Increased awareness

Easy access to WX info

Easy access to NOTAM info

Figure 5.2

Workstream starts with the summary and Bytron made a perfect summary page for us. It continues with briefing, and pilots can do whatever they need to do within briefing. Then the workstream continues to pre-flight, in-flight and post-flight. We

In our system, we can see additional information about flight operations. Also, this summary page in figure 6.1 is a main hub for us while our pilots are programming to MCDU (Multifunction Control and Display Unit), FMC (Flight Management Computer), all the information that needed to be there, and they did it.

Flight Phase relative workstream.

Figure 5.3

Figure 6.1

Since we use eFueling, Bytron started working with aFuel, our eFueling provider, from day one, and they made a customized fuel order page for us. We needed AMOS integration in order to see our MEL, CDL items. They started working with that from the first day, and within a few weeks, they managed to integrate with our flight plan distribution solution. Everything happened within a few weeks, they were really fast, and they closely monitor, everything.

Figure 6.2 shows our tailor-made fuel order page.

Tailor-made fuelorderlayoutand e-fuelintegration

Figure 6.2

This is not just the fuel order page. The left side was the old one, and the right side is the new one. As you can see, with the calculations behind, we can have additional information and ability for pilots change different things. It is working with aFuel; so it is an eFueling link. Also, we asked Bytron to create a tailor made NavLog and this NavLog, shown in figure 6.3, is completely different from what they had before.

Figure 6.3

It may seem exactly the same, but it is different. We have estimations, we have minimums, we have additional warnings, and every time a pilot enters an actual fuel value, it calculates again and changes the next waypoints.

ROADMAP FOR FUTURE

In future, navAero and Bytron will work closely together since we have already modified all our aircraft at SunExpress with navAero and we have connected to lots of different other components (figure 7).

Roadmapof thefuturedevelopmentandintegration

• Integration for auto nav-log population

• Integration for reading fuel figures

• Integration for auto flight time population

• Integration for autoscrooling nav-log

• Live sychronization between two pilot device. (Navlog part is already finished)

• Enhanced map function may eliminate weather charts and increase awareness.

• Integration to archive calculation logs related to flight.

• Microsoft Azure AD integration for users.

• iGO (intelligent ground ops) system for digitally signed load sheet.

• Integration with iOCC for better flight planning

• Integration with reporting system

Bytron are really keen to work with them, and we will enhance our abilities. We are going to try auto NavLog population and integration. So, system can read figures like fuel on board and times over the waypoint from the FMC and AID. Again, we have a connection to CMU (Communications Management Unit), and we have a connection to ACARS for door close times, engine start times: these kinds of things can be automated by integration with NavAero.

The last part is actually a missing item. In our previous system, we had auto scroll, but skybook doesn’t have auto scroll in NavLog. We will add auto scrolling with the integration so that NavLog waypoints will scroll automatically and pilots don’t need to slide the NavLog if they have 150 plus waypoints.

“In future, navAero and Bytron will work closely together since we have already modified all our aircraft at SunExpress with navAero and we have connected to lots of different other components.”

Figure 7

Also, in our previous system, we had live synchronization, it’s easy to do that in Windows ecosystem. Whenever a pilot entered a value, it automatically went to other tablets; so, they start synchronization during the briefing and continuing operations. Bytron didn’t have it, but we needed it, and they developed it within few weeks, but only in NavLog because NavLog is same for all of their customers. It is easy to map, but other pages have different layouts for different users. As we saw above, we, at SunExpress, customized the summary page and the fuel order page, so every customer has different layout, but Bytron will work on that and I am pretty sure they will manage it. Because I saw it in NavLog.

We want to enhance the map function. As I stated above, the map function has great functionalities, all the weather information and every NOTAM is easily accessible within the map function. If we enhance it, if we make it work faster, if we make it more trustworthy, we can even eliminate the weather charts completely. So, we are keen to use map function more and more.

Another integration point they are currently doing is with Boeing OPT (Onboard Performance Tool). Our Turkish DGCA (Directorate General of Civil Aviation) authority, is extremely stringent about performance calculation logs. Maybe your authority doesn’t ask for it, but our authority wants to see every input and every output that pilots made during performance calculations, and if they did a cross check or not. So, in our previous system, we made ourselves an automated back end that checked every input and output of the pilot’s calculation. But in iPads, in Boeing, we don’t have this functionality with the OPT, so we needed to find a way. Again, Bytron is making an integration with the OPT. Every calculation log will be sent to Bytron. Application and calculation logs will be archived with the flight plan and sent to the admin portal so we can check it, see it, and show it to our DGCA.

We are making other active directory integrations. Currently, they have their own admin portal, and users and flight crews must be there, but it is a fastchanging environment. We have new joiners, we have leavers, and we need active directory integration so user names and adding users won’t be a hassle, and Bytron are doing that.

The last part is iGO, our intelligent ground operations system, our weight and balance system. We want integration with that, and we will do the integration with that so that load sheets will automatically come to the skybook application. Pilots can assign load sheets within skybook application, and our operational control center can see better data with better connection between pilots.

All of this is why we decided on Bytron and why we are moving to iOS operating system. Also, as you can see from earlier in this article, we are going to use OPT, Boeing, OPT. In charts, we are not changing Lido mPilot, because our experience is with Lido and we don’t want to change it, and this will be our project.

trainer, and he played a key role in the company’s first EFB project, completing the initial installations for 65 aircraft in the SunExpress Deutschland and SunExpress Türkiye fleets. He currently leads the company’s project to transition from Windows to iOS EFB systems. Orhun holds a maintenance and configuration authorization certificate for navAero’s UAID V2 devices and is recognized for his technical expertise.

SUNEXPRESS

One of Europe’s most popular leisure airlines, SunExpress, a joint venture between Turkish Airlines and Lufthansa, flies Holidaymakers from Europe to Türkiye’s many leisure destinations and from Europe to families in Türkiye for visits. The airline has gained numerous awards for service, punctuality and safety for its modern fleet of Boeing 737-800 NG and MAX 8 aircraft; 62 aircraft in all. Maintenance is carried out by Lufthansa Technic and Turkish Technic.

BYTRON AVIATION SYSTEMS

Bytron Aviation Systems, with over 35 years of industry experience, specializes in the design and building of fully fledged, reliable, integrated systems that ensure critical data is consistently distributed to the right place, at the right time on the right device, increasing awareness and accountability, improving information capture, reducing costs and streamlining workflows. Above all, improving communication between flight ops and flight deck. skybook is Bytron’s core aviation solution that offers unrivalled flexibility, automation and integration.

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VENDOR FLIGHT LOG: SIGNOL

Michael Fanning shares how Signol has saved fuel and reduced CO2 emissions for airlines by harnessing pilot intelligence and professionalism

Michael Fanning is Signol’s CEO. He joined after a 15-year career at Shell, where he’d founded, led and scaled an internal venture — Shell Mobility Systems — which optimised logistics for new mobility providers like car-sharing/subscription companies. Michael is passionate about helping businesses across different sectors make immediate and quantifiable progress towards net zero.

Aircraft IT: Your name, your job title, and the name of the business?

Michael Fanning, CEO, Signol

Aircraft IT: How did Signol get started?

MF: Signol was founded in 2017 on the back of academic research completed with Virgin Atlantic Airlines to understand how the behavior of airline captains influences fuel efficiency and how behavior interventions could increase fuel-saving. In the original study, we tested a few methods of engaging and motivating Virgin’s pilots, including personalized fuel-saving targets, incentives and regular performance feedback, all communicated directly to pilots by sending them physical letters. It was clear, even using this manual approach, that Signol’s behavior change techniques could significantly enhance airlines’ fuel efficiency and decarbonization initiatives. Analysis by leading behavior economist Professor Robert Metcalfe, who led the study, showed that the increase in fuel-saving behavior amounted to

a $5.4m cost-saving for Virgin Atlantic Airlines and reduced CO2 emissions by 21,500 metric tonnes. We also saw that engaging pilots this way could create a really positive culture around fuel efficiency, since pilots in the study who received behavior interventions reported a 6.5% increase in job satisfaction.

So, we evolved the paper-based behavior change approach into Signol’s digital service, developed and launched by a diverse team with experience in aviation, behavior science, entrepreneurship and

data science. Today, Signol delivers behavior change techniques seamlessly and digitally — through emails and our web app. We have also developed a sophisticated data ingestion pipeline that allows us to personalize our behavior change techniques at scale. A number of aviation-focused innovation programs were instrumental in honing Signol’s commercial offer and connecting Signol to early adopters, including Boeing’s Aerospace Xelerated program (with investment from Boeing’s HorizonX), and Hangar 51 entrepreneur program.

“We also saw that engaging pilots this way could create a really positive culture around fuel efficiency, since pilots in the study who received behavior interventions reported a 6.5% increase in job satisfaction”

“Our guiding principle is that harnessing the power of human decision-making is fundamental to achieving positive impact across a whole variety of operational contexts. ”

Aircraft IT: What is the guiding business principle that drives Signol?

MF: Signol has always set itself apart from other fuel efficiency solutions by focusing on human behavior rather than introducing totally new technologies or processes. Our guiding principle is that harnessing the power of human decision-making is fundamental to achieving positive impact across a whole variety of operational contexts. We know that, even as the industry becomes more and more tech-enabled, everyday decisions taken by airline captains impact how much fuel is used or saved. Airlines already have significant untapped opportunities to improve fuel efficiency and make progress on decarbonization, and this potential can be unlocked by getting the most out of their existing workforce, process and data.

Aircraft IT: What has Signol’s greatest business achievement been to date, and why?

MF: Our biggest achievement has been repeatedly seeing how successful Signol’s service is in changing pilots’ behavior towards increased fuel-saving. Airline pilots have a really high sense of professionalism and high standards for their personal performance, but we’ve shown time and time again that, even so, behavior science techniques will engage and motivate pilots to reach even greater heights of efficiency and save more fuel by making small tweaks to their operational decisions. Encouraging small, ongoing behavior changes this way really stacks up to significant results.

Signol’s service has saved aviation and shipping customers $25 million in fuel costs and more than 100,000 metric tons of CO2 emissions. In aviation, in particular, we’ve helped pilots reduce their flight emissions by up to 1% within months. The rate of progress is a huge achievement. It demonstrates the essential role that Signol can play in airlines’ decarbonization journeys, considering the industrywide targets to become 5% less carbon intensive by 2030. Without requiring significant changes to aircraft, fuel types or pilots’ workload, Signol can quickly help airlines achieve up to a fifth of the emissions reductions needed in the next five years.

Aircraft IT: In a sentence, how would you summarize what Signol does for aircraft operations customers?

MF: Signol ensures that customers get the most out of fuel efficiency initiatives by engaging pilots directly and creating a culture of fuel-saving.

Aircraft IT: What do you feel will be the next big thing in operations Aviation IT?

MF: There’s no escaping the fact that IT solutions for

aviation operations will increasingly make use of AI, whether that’s for predictive analysis, optimization or automation. Naturally, as a business focused on supporting human professionals in aviation operations, we are most interested in how AI can be used to promote improvements in human decisionmaking rather than automating these decisions or replacing anyone with AI tools. For Signol, AI will enable the next level of sophistication in our digital behavior change service, and we are already exploring opportunities to personalize our service for each user based on which behavior interventions are most effective for them, and how we might use machine learning in our own data and analysis processes.

Aircraft IT: What do you want your customers to say about Signol?

MF: Ultimately, we want customers to say that they’ve seen positive and long-lasting changes in pilots’ behavior following launching Signol, and that this has produced tangible, quantifiable results — like cost-savings and CO2 emissions avoided. Our aim is to help airlines achieve real progress on fuel efficiency and decarbonization, and we’ve been delighted when clients describe Signol as the ‘missing link’ in their fuel efficiency program, or highlight the impressive return-on-investment they achieved within months of launching Signol’s service, including one client publicly announcing their 270% ROI.

Aircraft IT: Michael, thank you for your time.

“… customers get the most out of fuel efficiency initiatives by engaging pilots directly and creating a culture of fuel-saving.”

Operations Software Directory

Key ‘at-a-glance’ information from the world’s leading Operations software providers.

IT is a powerful force but, to leverage its greatest value, it must be harnessed and directed. It must also be able to handle huge and growing data streams that record every aspect about the ways that aircraft fly, how they are readied and the conditions they will meet. This challenge has attracted the best brains and most innovative enterprises to create IT solutions for one of the most demanding working environments, Aircraft Operations. Inevitably, there are many such developers and vendors offering solutions ranging from single function ‘Specialist Point Solutions’ to complete ‘End-to-End’ solutions covering the whole process.

Readers will know the requirements of their businesses, so we have assembled a directory of the best Operations software providers to make it easier for you to undertake a brief-ish (there are 51 Operations IT vendors listed here and the number continues to grow) survey of the market, preliminary to starting any specification and selection process. Or you might simply read it to keep up to date with what is available today.

ACFT PERFO

W: www.acftperfo.com

T: +32 476 76 76 08

E: info@acftperfo.com

Location: Waterloo, Belgium

KEY BUSINESS/SOFTWARE AREAS

• WORLD AIRPORT DATABASE Compatible for ALL TO Performance soft

• All A/C Types TO. & LAND.

• Performance soft

• EFB SOFTWARE SUITE

• Operational support in Performance and Operations

• EFLS Electronic loading system ground operations

ACFTPERFO has acquired a solid experience in the development of electronic flight bags tools and related support since start up in 1999. Our products are in continuous evolution in order to adapt to new regulations or practices in this rapidly changing business. We use our expertise to help customers and our commitment is to find the best solution for any challenge an airline could face. Safety is a major concern of our ACFTPERFO team and our airport database has been developed to be the best on the market. It is maintained up to date using extremely efficient tools which guarantee the highest level of accuracy and follow up.

Aireon

W: www.aireon.com

T: +1 571 401 1500

E: info@aireon.com

Location: McLean, VA, USA

NAME(S) OF PRODUCT(S) MARKETED

• ATS Surveillance

• AireonSTREAM

• AireonFLOW

• AireonINSIGHTS

• AireonPORTAL

KEY BUSINESS/SOFTWARE AREAS

• Safety grade data for navigatoin

• Tailored streaming data

• Traffic flow management

• Event-based flight information

• Data flow management

Created in 2011 to provide real-time global air traffic surveillance anywhere in the world, Aireon’s service uses space-qualified Automatic Dependent Surveillance-Broadcast (ADS-B) receivers built into each of the 66 satellites in Iridium NEXT, Iridium’s second-generation satellite constellation, to deliver this transformational capability.

The backbone of Aireon’s technology resides on Iridium constellation of satellites. Eight Iridium launches on Space-X Falcon 9 rockets successfully occurred between January 2017 and January 2019. Iridium’s next generation satellite constellation is delivering exciting new innovations and opportunities, while ensuring continued high performance and reliability, far into the future. Iridium is hosting Aireon’s specially designed receivers on each Iridium satellite, covering 100 percent of the globe. Iridium’s low-latency, 66 cross-linked Low Earth Orbit (LEO) satellites make it uniquely suited to meet the technical demands of global air traffic surveillance and tracking.

Air Support A/S

W: www.ppsflightplanning.com

W: flightwatch.ppsflightplanning.com

T: +45 7533 8889

E: sales@airsupport.dk

Location: Billund, Denmark

NAME(S) OF PRODUCT(S) MARKETED

• PPS Flight Planning, CrewBriefing

• Ops Control | Flight Watch

KEY BUSINESS/SOFTWARE AREAS

• Flight Planning

• Flight tracking

• Crew briefing facilities

AIR SUPPORT specializes in the provision of the desktop and cloud-based flight planning software PPS Flight Planning System (PPS) and the integrated CrewBriefing web application and flight tracking. The PPS Flight Planning System (PPS) is one of the leading flight planning systems in the world due to the optimization of operating costs along with its incredible and flexible usability. PPS generates a complete briefing package available directly on CrewBriefing or its accompanying app, providing the crew with online access to company messages, flight log, trip-tailored surface weather data, NOTAMs, wind- and significant weather charts and the high-quality vertical crosssectional chart.

The combined synergy of PPS will ensure that your airline will have the most modern and powerful flight planning system available.

PPS offers:

• World’s most flexible airline flight planning system

• Automated filing, calculation and dispatch of all selected flights

• Automated data import from scheduling/crew/ maintenance systems

• Automated data export to EFB solutions

• Automated consideration of company policies and dispatch parameters

• Automated high quality flight briefing packages

• Low acquisition and running costs offering highest costbenefit ratio in the market

• Premium flight tracking via OpsControl

APiJET

W: www.apijet.com

T: +1-206-832-1253

E: info@apijet.com

Location: HQ — USA; Product Deployment — Global

NAME(S) OF PRODUCT(S) MARKETED

• Digital Winglets

KEY BUSINESS/SOFTWARE AREAS

• Flight Profile Optimization & Efficiency

• Maximize Fuel Savings

• Reduce Greenhouse Gas Emissions

• Proven NASA Technology

• Real-time Flight Data Analytics

APiJET is the leader in real-time enroute flight profile optimization, leveraging proven NASA technology to save airlines 2%-4% in annual fuel expense. Read more to learn about the solution which incorporates real-time traffic, weather, airspace, and more to generate vertical and lateral optimizations with high ATC acceptance. Reach out today for a free, no commitment trial of the platform to see these savings in your operation.

Automated Systems In Aircraft Performance (ASAP)

W: www.asapinc.net

T: +1 724-742-4777

E: info@asapinc.net

Location: Pittsburgh, Pennsylvania, United States of America

NAME(S) OF PRODUCT(S) MARKETED

• ASAP STAR System

KEY BUSINESS/SOFTWARE

AREAS

• Runway Analysis

• Weight and Balance

• OEI Turn Procedures

• Drift Down

• Flt Planning/Sched/Res Integration

Automated Systems in Aircraft Performance, Inc. has been supplying runway analysis since 1995.

The STAR EFB and Flight Operations software would be a great asset by not only improving safety but also saving money through fuel planning and reduced wear on engines through the use of reduced power takeoffs.

The STAR product integrates runway analysis, weight & balance, drift down, flight planning, scheduling, reservations into one easy to use application. Along with these features the product also displays Weather, NOTAMs, and One Engine Inoperative escape routes.

To help manage users, devices, and system updates, the Mission Control Module eases the burden for the IT department. You may distribute the application through the Apple Business Manager for more control over software implementation and updates.

Additionally, the application has the ability to run with and without an internet connection, allowing pilots and dispatchers to always have the ability to calculate performance data. ASAP provides services for all aircraft variations, configurations, and engine types. All in one application.

Avionics Support Group

W: www.asginc.net

T: +1 305-378-9786

E: info@asginc.net

Location: Florida, USA

NAME(S) OF PRODUCT(S) MARKETED

• Cockpit EFB Mounts, EFB Power Supplies.

KEY BUSINESS/SOFTWARE AREAS

• STC Certification

• EFB Mounts

• EFB Power Supplies

• Avionic Products

• Avionics Engineerings

Avionics Support Group, Inc. (ASG) is a premier Avionics Systems Integration & FAA-PMA approved Aerospace Manufacturing and Avionics Engineering company. ASG’s competitive advantage can provide your company with a Single Source Solution for avionics engineering, manufacturing, aircraft installation technical support, Supplemental Type Certificate (STC’s), video surveillance, SATCOM, and much more. We lead the aerospace industry with our US patented Constant Friction Mount (cfMount™), EFB Integrated Power Supplies, and EFB Cradles.  Contact ASG today to learn how ASG’s Single Source Solution can work for your company!

ASQS (Advanced Safety and Quality Solutions)

W: www.asqs.net

T: +43 1 306 1234

E: sales@asqs.net

Locations: ASQS GmbH, Vienna, Austria, ASQS Ltd., Bangkok, Thailand

NAME(S) OF PRODUCT(S) MARKETED

• IQSMS (Integrated Quality and Safety Management System)

• Flight Data Monitoring (FDM) Service

• The IQSMS Suite consists of a total of 10 modules, varying according to the operator. (Airlines, Business Jets, Helicopter, Airports, MROs...)

KEY BUSINESS SOFTWARE AREAS

• Quality Management Module

• Reporting Module

• Risk Management Module

• Document Distribution Module

• Emergency Response Planning Module

ASQS (Advanced Safety and Quality Solutions) is a global supplier of highly innovative QMS and SMS software for the aviation industry, supporting more than 200 large and small operators, including airlines, business jet and helicopter operators, groundhandling agents/FBOs, airports and maintenance organizations, in creating a safe and productive work environment.

The company specializes in intuitive, integrated, web-based solutions with exceptional customer support. ASQS’s core product IQSMS allows clients to manage operational data 24/7 online and offline with a single integrated tool which significantly simplifies daily tasks. The easy handling of the software creates a positive reporting culture, enables comprehensive quality management and proactive risk management to maximize productivity, reduce operating costs, and optimize internal and external working procedures. IQSMS automates laborious processes like the submission of ECCAIRS or IDX compliant incident reports which, combined with a consolidated, upto-date regulations database, ensures legal compliance with national and international requirements and standards.

AvioBook

W: www.aviobook.aero

T: +32 11 72 10 30

E: info@avio.com

Location: Belgium (Hasselt), France (Toulouse), Singapore & Piscattaway

NAME(S) OF PRODUCT(S) MARKETED

• AvioBook, AvioBook Connect, AvioBook Cabin, AvioBook Tech, AvioBook Base, AvioBook Systems, AvioBook Data, AvioBook Integrations, AvioBook SaaS

KEY BUSINESS/SOFTWARE AREAS

• EFB software solutions

• EFB hardware solutions

• Suite of ground & flight application

• Navigation DataBase, weather data, ADS-B

AvioBook, a Thales Group company, supports airlines as a partner in their digital strategy. AvioBook offers a comprehensive and highly integrated suite of ground and flight applications, systems and solutions that connect all stakeholders and key assets in a safe and secure manner. This, combined with expertise in data and cyber security, gives airlines an edge through greater efficiency and ultimately sustainable, profitable growth.

Proven solutions from AvioBook make communication between the cockpit, cabin and back office faster and more efficient than even before.

With the integrated and secure AvioBook application suite, pilots, cabin crew, dispatchers and ground staff can be securely connected to each other, making communication more efficient and driving value throughout the operation.

AVTECH Sweden

W: www.avtech.aero

T: +46 8 544 104 80

E: sales@avtech.aero

Location: Sweden

NAME(S) OF PRODUCT(S) MARKETED

• Aventus NowCastTM - The FMS Optimization

• Aventus SIGMA - Severe Weather service

• Aventus AIR — Weather Uplink

• Consulting Service — ACARS and connection

KEY BUSINESS/SOFTWARE AREAS

• Wind Uplink FMS Optimization

• Reduce Fuel burn and CO2 footprint

• Severe Weather application

AVTECH, specializing in tailored information to the cockpit, offers easy, automated and inexpensive improvements in FMS optimization.

The Aventus NowCast™ weather service give pilots access to weather data of the highest available quality, and when the data is fed into the aircraft Flight Management Computer, the actual aircraft trajectory can be optimized, reduce the fuel burn and CO2 footprint.

Working directly with Met Office (UK), the Aventus SIGMA service supply the cockpit crew with severe weather information, based on Actual route and time in the FMS. The service brings adequate, timely and correct information on turbulence, icing and other weather phenomena that affect safety and comfort.

The SIGMA service sets a new standard on how, when and where your crew gets their information.

Beams Safety AI

W: www.beams.tech

T: +491717879567

E: alan@beams.tech

Location: Berlin, London, Barcelona, Dubai

NAME(S) OF PRODUCT(S)

MARKETED

• AI CoAnalyst

• AI Assistent for Report Processing and Risk Management

• AI CoReporter

• AI Assistent for submitting Safety and Service Reports

KEY BUSINESS/SOFTWARE AREAS

• AI enhanced report submission

• AI assistent in report triaging and suggested classifications

• Hazard and event AI-detection, correlations and trending

• Real-time dashboard for cross-divisional insights on taxonomy, hazards, and trends

• AI-suggested root cause analysis

AI CoAnalyst: Beams AI CoAnalyst transforms safety report analysis with 20x faster processing, saving over 60% of time on known hazard identification and achieving 90% faster report summarization. This reduces costs by addressing staffing shortages and minimizing future analyst hires. Beams enhances data quality through historical data training and AI-driven feedback, empowering safety teams with proactive risk management and predictive insights to prevent hazards.

Easily integrating into any safety tech infrastructure, Beams delivers immediate efficiency and risk forecasting improvements.

AI CoReporter: Boost reporting efficiency with Beams

AI CoReporter, increasing submission rates and ensuring comprehensive, high-quality reports. Its intuitive UI supports voice submissions in 60+ languages, while an AI agent fills missing details and suggests real-time classifications. Experience 10x faster report submissions with seamless automation and advanced multilingual support.

The Boeing Company

W: www.boeing.com/supportandservices

T: +1 206-655-2121

E: BoeingSupportandServices@Boeing.com

Location: 65 Offices Worldwide

NAME(S)

OF PRODUCT(S) MARKETED

• Business Consulting

• EFB Document Browser

• Electronic Flight Folder

• Fuel Dashboard

• Onboard Performance Tool

KEY BUSINESS/SOFTWARE AREAS

• EFB applications

• Fuel Efficiency Solutions

• Consulting

Boeing is the world’s largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. Boeing Support and Services combines airplane design and manufacturing expertise with unique access to fleet-wide operational data to offer optimization solutions.

With these offerings, Boeing addresses the evolving need for integration and optimization of data and information across the aviation ecosystem to empower smart decision-making. The portfolio includes services and solutions for flight operations, maintenance & engineering and procurement organizations to optimize the operational efficiency of airplanes and operations.

Boeing has more than 250 customers for its optimization solutions. The portfolio draws on solutions from a family of Boeing companies: AerData, Inventory Locator Services and Jeppesen, serving operators of Boeing and nonBoeing airplanes.

Bytron Aviation Systems

W: www.bytron.aero

T: 01652 688 626

E: info@bytron.aero

Location: Kirmington, United Kingdom

NAME(S) OF PRODUCT(S) MARKETED

• skybook aviation cloud

KEY BUSINESS/SOFTWARE AREAS

• Dispatch Portal

• EFB Application

• Airfield Watch

• Flight Following

• Crew Briefing

Bytron Aviation Systems has over 35 years of industry experience and understanding driving the development of solutions engineered to make a big impact in the aviation industry.

The business specializes in the design and building of fully fledged, reliable, integrated systems that ensure critical data is consistently distributed to the right place, at the right time on the right device, increasing awareness and accountability, improving information capture, reducing costs and streamlining workflows. Above all, improving communication between flight ops and flight deck.

skybook is Bytron’s core aviation solution that offers unrivalled flexibility, automation and integration, using the best and most reliable data sources to deliver all vital information across flight ops and dispatch and the flight deck. skybook enables operators and aircrews to work smarter, not harder and the firm’s proven award-winning solutions cover Flight Dispatch, Crew Briefing, Airfield Watch, Flight Tracking plus there is a class leading Electronic Flight Bag application. Contact Bytron today to arrange your introduction and trial.

Cathay Technologies

W: www.cathaytechnologies.com

E: info@cathaytechnologies.com

Location: Lantau Island, Hong Kong

Comply365

W: www.comply365.com

W: www.vistair.com

T: UK: +44 (0)1454 616531

T: US: +1 (608) 313-1500

E: info@comply365.com

Location: Bristol, UK (HQ); Beloit, US; Brisbane, Australia

Conduce

W: www.conduce.net

T: 0044 333 888 4044

E: info@conduce.net

Location: Nuneaton, UK

NAME(S) OF PRODUCT(S) MARKETED

• Electronic Flight Folder (EFF)

KEY BUSINESS/SOFTWARE AREAS

• EFF (Electronic Flight Folder)

• EFB (Electronic Flight Bag)

• Refuelling

• Chat

• EDG (Enroute Diversion Guide)

Cathay Technologies, a part of the Cathay Group, leverages deep industry knowledge and operational insights to deliver best-in-class aviation software solutions. Their flagship product, Flight Folder, enhances workflow efficiency for both crew and ground staff, enabling advanced data analysis for optimized decision-making.

The core product includes the display of key data points and historical data to empower the crew for better decision-making, as well as functionalities like FMC programming and loading, which have simplified the workflow for the crew and improved accuracy. When combined with the product’s advanced features such as Digital Refueling, Digital EDG, and Ops Chat, we have observed significant cost savings and greater operational clarity for airlines that have implemented the solution.

Testimonial: “Having worked with EFF from the beginning and witnessing its evolution, I’ve come to realize that I can’t imagine flying without it. EFF combines sophistication with comprehensive features, built to deliver perfection.”

Captain Atila Taran, Line Operations Manager, Air Hong Kong

NAME OF PRODUCT MARKETED

• DocuNet

• ProAuthor (XML-Based Authoring)

• SafetyNet

• Training (LMS Learning Manager)

• Data & Analytics

KEY BUSINESS/SOFTWARE AREAS

• Aviation Document Management and Distribution Platform (All format types inc. PDF, XML, S1000D, I Spec 2200)

• Electronic Flight Bag (EFB)

• Flight & Tech Operations

• Data & Analytics

• Aviation Safety Management Software

• Maintenance & Engineering

Comply365 delivers cloud-based solutions to enhance operational efficiency, safety, and compliance in aviation and defense. The suite of technology includes the industry’s leading XML-based authoring solution, enabling seamless creation, revision, and distribution of publications; Comply365’s EFB ensures crews have access to mission-critical information throughout each flight phase.

Comply365’s market-leading document management platform, DocuNet, offers a unified control point for editing, publishing, and distributing operational documentation across web and mobile devices and supports all document formats, increasing productivity by delivering targeted content.

With safety, quality management, training and data analytics solutions driving savings, Comply365 connects reporting to procedural changes. Combining technology, development, and exceptional service delivery, Comply365 empowers commercial airlines, aerospace, and defense organizations to achieve operational excellence. Our focus on secure, mobile solutions ensures that essential information is always at your fingertips.

NAME(S) OF PRODUCT(S) MARKETED

• eTechLog8

• eCabinLog8

• eCentral8

• eTraining8

• eForm8

• eDoc8

KEY BUSINESS/SOFTWARE AREAS

• Electronic Logbook (ELB)

• Cabin Log

• Electronic Forms Designer

• Document Viewer

Conduce pioneer mobile aviation solutions.

eTechLog8 is our world leading Electronic Log Book (ELB), fully approved by multiple Airworthiness Authorities and trusted by customers worldwide.

eTechLog8 eliminates the paper technical, cabin, and deferred defect logbooks, and replaces these with an easy to use, workflow controlled mobile solution. Available on both Windows and iOS, eTechLog8 is fully integrated with all the leading MRO and M&E systems. All eTechLog8 customers report significant benefits, ranging from improved efficiency, data accuracy and consistency to faster turnarounds, all contributing to reduced costs.

Conduce also offers a fully integrated suite of companion applications, which provide mobile paperless solutions for the cabin log, CBT training, custom forms, and ensuring key documents are at your fingertips.

Conduce has a sliding pricing scale, depending on fleet size and operates as a subscription model, with one flat fee, per tail, per month covering everything: hardware, software, 24/7/365 support, mobile data, future proofed upgrades and more. There are no hidden costs. Ask us today for a tailored proposal.

CrossConsense

W: www.crossconsense.com

T: +49 69 4035 7600

E: contact@crossconsense.de

Location: Frankfurt Germany

NAME(S) OF PRODUCT(S)

MARKETED

• Aircraft Fleet View

• ACSIS

• AviationDW

KEY BUSINESS/SOFTWARE AREAS

• Support and Hosting

• Consulting and Data Migration

• Business Intelligence solutions

• App and dashboard development

CrossConsense’s portfolio runs from AMOS Support, BIManagement, Data Migration and Hosting to the products Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd., CrossConsense also offers solutions for Fuel Management, Turn Process Management and other software applications as well as AFIRS hardware that collects data during flight.

AMOS Support: CrossConsense has a long tradition in providing support for AMOS with one single point of contact for 1st and 2nd level; also realizing well-planned and organized data migration projects for airline customers and Reporting and Business Intelligence Analytics.

Aircraft Fleet View is a user-friendly App that gives an always up-to-date view on an airline’s fleet status. It indicates AOGs, delays and other important information with the right level of detail to be useful but not crowded with information.

ACSIS is a powerful predictive maintenance software tool developed to assist any airline, operator, MRO facility and OEM to avoid AOGs, delays and turnbacks, improve aircraft utilization, and enhance safety.

AviationDW is a managed data warehouse, tailor-made for use with your backend system, e.g. AMOS. AviationDW simplifies KPI creation based on MRO System data.

EFB Admin Services Int.

W: efbadminservices.digital

T: +47 91689298

E: info@efbadminservices.digital

Location: Norway (HQ), UK, Spain & Türkiye

KEY BUSINESS SOFTWARE AREAS

• EFB Admin services under oro.gen.205

• Evaluation of EFB system & processes

• EFB Hardware & Software consulting

• EFB Connectivity

• EFB Training

EFB Admin Services Int. AS specializes in comprehensive EFB administration, offering unparalleled expertise under ORO. GEN.205 and a suite of cyber security services. With decades of experience in the aviation industry, the business provides tailored solutions across a multitude of aircraft models, including B7x7, A220/3x0, DHC-8, and more, ensuring compliance with EASA, FAA, ANAC and other regulations.

The team excels in both portable and installed EFB systems, offering bespoke training for EFB Managers/Administrators and flight operations staff. EFB Admin Services’ commitment to confidentiality is uncompromising, with strict adherence to NDAs ensuring the protection of clients’ sensitive information.

From Scandinavia to the UK, Spain, and Türkiye, EFB Admin Services’ global reach empowers them to deliver services worldwide, underpinning the aviation industry with robust cyber security certifications. The business’s technical proficiency spans vulnerability assessments, compliance checks, and MDM maintenance, with support for Windows, iOS, Android, and Linux.

EFB Admin Services not only guides clients through the intricate application processes for EFB permits but also provides thorough evaluations of existing systems, ensuring seamless EFB functionality. Their message is, “Partner with us for a secure, compliant, and efficient EFB experience that elevates your airline’s operational integrity to new heights”.

eTT Aviation

W: www.ettaviation.com

T: +1 208-424-9424

E: info@ettaviation.com

Locations: Boise, Idaho, USA

NAME(S) OF PRODUCT(S) MARKETED

• SkedFlex Air Operations Suite

KEY BUSINESS/SOFTWARE AREAS

• SkedFlex FCMS

• SkedFlex Misa

• SkedFlex Flight Planning

eTT Aviation has been providing solutions to airlines for more than 20 years. Crew Companion, which launched at United Airlines in 2002 is still in use by over 16,000 crew members.

SkedFlex Air Operations Suite is a comprehensive, flexible, and easy-to-use management software solution for aviation organizations and includes FCMS, MISA, and Flight Planning.

SkedFlex FCMS: Operating an airline safely and efficiently under multiple regulatory rulesets in the US such as 14 CFR parts 117, 121, and 135 and in Canada under CARs 703, 704 and 705 requires modern, sophisticated tools. The SkedFlex Flight & Crew Management System offers the tools to manage complicated scheduling and tracking qualifications, currencies, flight time, duty time and rest, while providing customers with First Class Customer Support.

SkedFlex MISA: eTT Aviation’s Management Information System for Aviation (MISA) provides aviation companies with comprehensive tools to manage their business, including accounting, maintenance, inventory, flight operations, employee training, human resources, payroll, technical publications, Government contract management, and flight school operations.

SkedFlex Flight Planning: Using the latest technology and algorithms SkedFlex Flight Planning is designed to find the optimum route and altitude profile for your flight to ensure you are operating in the most cost-effective way.

Evoke Systems

W: www.evoke-systems.aero

T: 03456 521 240

E: info@evoke-systems.aero

Locations: United Kingdom

NAME(S)

OF PRODUCT(S) MARKETED

• EFOS Training

• EFOS Shift Log

• EFOS Documents

• EFOS Leave

KEY BUSINESS/SOFTWARE AREAS

• Training Management

• Shift handover & incident management

• Document Management

• Vacation Management & bid handling

Evoke Systems Limited has been delivering innovative cloudbased solutions to the aviation industry for over 20 years, specialising in crew training, leave management, shift handover and incident management, and document management. Serving airlines, cargo and low-cost carriers, private charters, and the wider aviation industry across the globe, Evoke helps to streamline and automate processes, improve workflows and ensure compliance.

By supporting stretched departments with effective tools that leverage automation and powerful data insights, Evoke empowers teams to work safely, and with greater organization and efficiency. Their proven platform, EFOS, enables end-users to stay informed, motivated, and operationally ready.

EFOS is a cloud-based platform for training management, vacation management, document management, and shift management, helping streamline and optimize airline operations.

Flatirons

W: www.flatironssolutions.com

T: +1.303.627.6535

E: info@flatironssolutions.com

Locations: Europe, Asia, USA, Middle East

NAME(S) OF PRODUCT(S) MARKETED

• CORENA Suite

KEY BUSINESS/SOFTWARE AREAS

• Content Management System (CMS)

• Interactive Electronic Technical Publisher (IETP)

• Maintenance & Engineering

• Flight Operations

• Tablet Solutions & Mobility

Flatirons provides consulting, technology, and outsourcing for content lifecycle management (CLM). For more than 20 years, we have served global Fortune 1000 customers in aerospace, automotive, electronics, financial services, government, healthcare, and publishing. Our customer engagements help organizations efficiently deliver the right information, at the right time, to the right people by leveraging structured content and digital media — Turning Content into Knowledge®.

The CORENA Suite by Flatirons is the leading content lifecycle management (CLM) solution developed specifically for organizations that rely on mission-critical data to design, manufacture, operate, or maintain complex assets over their product and service lifecycles as well as across multi-echelon business networks. For more than 25 years, the world’s leading airlines, aerospace manufacturers, OEMs, and defense organizations have relied on the CORENA product suite to create, manage, and deliver large volumes of technical information throughout its lifecycle. Today, CORENA customers rely on the CORENA suite to modernize their IT infrastructures, improve customer satisfaction, and maintain their competitive advantage.

Flightman

W: www.flightman.com

T: +353 1 5547203

E: info@flightman.com

Location: Dublin, Ireland

NAME(S) OF PRODUCT(S) MARKETED

• eJourneyLog

• Electronic Flight Folder

• Cabin Manager

• eTechLog

• Cabin Defect Log

KEY BUSINESS/SOFTWARE AREAS

• Connected EFB Applications

• Streamlining Flight Ops processes

• Full Electronic Techlog

• Cabin Defect Management

• Enhanced Passenger Experience

The Flightman solution suite enables airlines to streamline their operational processes across Flight Operations, Maintenance and Inflight Services. Transforming data into meaningful insights.

FlightWatching

W: www.flightwatching.com

E: beaujard@flightwatching.com

E: contact@flightwatching.com

E: romain.blanquet@flightwatching.com

Location: Toulouse, France

NAME(S) OF PRODUCT(S) MARKETED

• APU Fleet Management

• Wilco data platform

• Wilco fuel saving platform

KEY BUSINESS/SOFTWARE AREAS

• APU & nose to tail predictive maintenance

• Fuel saving solutions

• Engine trend monitoring

• Aircraft data market place

• ACARS cost saving solutions

FlightWatching has a high level of expertise in Aircraft systems and data management (QAR, DAR, SAR, ACARS, ACMS).

Our solutions are agnostic, do not require any HW nor SW modification and allow real time interaction with the aircraft.

Our customers are:

• MROs looking for solutions to build their own fleet management solutions

• OEMs willing to explore and collect aircraft data related to equipment behavior

• Airlines chasing solution to cut fuel burn on ground

Contact us for your customized digital solutions.

Flygprestanda Performance Engineering

W: www.flygp.se

T: +46 40 642 00 10

E: sales@flygp.se

Location: Malmö/Sweden

NAME(S) OF PRODUCT(S) MARKETED

• GURU2 Aircraft Performance, M&B and AODB App

• DAD — Dynamic Airport Database (AODB)

• Runway Analysis Charts

• Load & Trim Sheets

• Driftdown Analysis

KEY BUSINESS/SOFTWARE AREAS

• Aircraft Performance

• Mass & Balance

• Airport Obstacle Database with Notams and Engine Out Procedures — compatible with Guru2 and any OEM aircraft performance software.

• Integrations with EFB/EFF platforms and Flightplanning software.

• Driftdown analysis

With more than 50 years of aviation experience, Flygprestanda develops EFB solutions for Aircraft Performance, Mass & Balance and has a global Airport Obstacle Database. With performance solutions for more than 300 aircraft types; Flygprestanda is an ideal partner for mixed fleet operators.

The Guru2 Aircraft Performance and M&B App ensures safe flights, minimizes engine wear, maximizes takeoff weight and makes administration straightforward. It includes an AODB and integrates with major EFB/EFF platforms and Flight planning systems. The Guru2 App works offline on iPad or Windows tablets/computers and is accessible online.

Covering more than 10,000 airports worldwide, Flygprestanda’s Airport Obstacle database (DAD) includes obstacle data, NOTAMs and engine out procedures. The DAD is available in Guru2, but it is also compatible with OEM Aircraft performance software.

Flyht

W: www.flyht.com

T: 1-403-250-9956

E: info@flyht.com

LOCATION: Calgary, Canada; Denver, USA; Frankfurt, Germany

NAMES OF PRODUCTS MARKETED

• AFIRS 228 Iridium SATCOM Solutions

• AFIRS Edge/Edge+ data harvesting (WQAR/AID) platform

• AFIRS Power Connect

• FLYHT-WVSS-II Weather (humidity) sensors

• FuelSense

• See also CrossConsense

KEY BUSINESS SOFTWARE AREAS

• Global voice and data Iridium solutions

• 5G WQAR/AID for data harvesting and Connected Aircraft/EFB solutions

• Power over ethernet — universal charging and connectivity

• Weather sensors

• Airborne data loading (ADL+) with our partner MBS Electronic

• Fuel data analytics

• See also CrossConsense

FLYHT Aerospace Solutions, Ltd. has been providing aircraft data solutions for 25 years. The company now boasts an innovative product portfolio and aircraft installation design expertise that makes FLYHT an ideal partner for accelerating customers’ data harvesting vision. FLYHT provides airlines with Actionable Intelligence to transform operational insight into immediate, quantifiable action, and delivers industry leading solutions to improve aviation safety, efficiency, and profitability, driven by patented aircraft certified hardware products, AFIRS™. Solutions include an aircraft satcom/interface device enabling cockpit voice communications, the transmission of aircraft data inflight via satellite and post-flight via 5G, real-time aircraft state and fleet status analysis, and preventative maintenance solutions. FLYHT’s hardware products can also be interfaced with relative humidity sensors to deliver real-time airborne weather and humidity data.

Gözen Digital Aviation

W: www.gozendigital.com

T: 902126621050

E: info@gozendigital.com

E: commercial@gozendigital.com

LOCATION: İstanbul

NAMES OF PRODUCTS MARKETED

• Operator

• Simorg

KEY BUSINESS SOFTWARE AREAS

• Planning

• Scheduling

• Training

• Maintenance

• Compliance

Gözen Digital Aviation has its main focus on creating advanced digital solutions in the aviation industry, while also carrying the responsibility of digital strategies and transformation of all group companies. Through utilization of our know-how accumulated from various fields of aviation, GDA aims to create new and functional niches in the digital market.

Simorg redefines simulator flight training management. It offers a comprehensive suite of tools that optimize scheduling, compliance, reporting, and overall training efficiency. Its tech-forward approach combines user-friendly interfaces with intelligent functionalities, allowing for smoother operation and a more agile response to the dynamic needs of the industry.

Operator is a versatile flight operations solution designed to streamline processes, minimize human errors, and provide 24/7 support. Its intelligent automation, customization options, and round-the-clock support make it an invaluable tool for aviation organizations worldwide.

Ideagen

W: www.ideagen.com

T: 01629 699 100

E: info.marketing@ideagen.com

Location: UK (HQ). Bulgaria. USA. Australia. Dubai. Malaysia. India.

NAME(S) OF PRODUCT(S) MARKETED

• Ideagen Coruson

KEY BUSINESS / SOFTWARE AREAS

• Incident management & reporting

• Document control & policy management

• Performance monitoring

• Operation risk management

• Audit management

Used by leading aviation organizations, Ideagen Coruson is designed to ensure seamless coordination and enable a holistic approach to safety management, allowing you to optimize incident response and risk reduction strategies for long-term success.

By leveraging real-time data and comprehensive insights, you can make informed decisions and implement proactive measures to enhance safety across your operations.

BENEFITS: A scalable, user-friendly and functionally rich solution that helps build a proactive and risk-aware culture, comply with regulations, and improve efficiency and productivity. • Organization-specific smart forms • Document management and change control • Bowtie risk module and business analytics.

FEATURES: Take real control of the management and governance of quality, risk, compliance and safety across your organization. Minimize risks, anticipate problems, harness knowledge and learning and turn it into actions that will help you thrive. • Action management • Document control and policy management • Audit management • Change control  • Business process modelling and automation • Incident management and reporting • Operation risk management  • Performance monitoring.

With Ideagen Coruson, embed safety management throughout your organization and promptly respond to current events while proactively analyzing trends to mitigate future risks.

Information Design One

W: www.id1.de

T: +49 69 244 502 0

E: sales@id1.de

Location: Germany

NAME(S) OF PRODUCT(S) MARKETED

• aFuel

• aWall

KEY BUSINESS / SOFTWARE AREAS

• Fueling Optimization

• Digitalization

• Business Intelligence

• Data Analytics

• Process Improvements

Information Design turns aviation data into valuable and insightful information — with the goal to create information and design it. Based on that philosophy, they’ve developed unique IT solutions and worked with some of the world’s renowned airlines, airports, and aviation corporations.

aFuel — The World’s Largest Digital Fueling Network: aFuel is the system of choice when it comes to digitalizing the operational fueling process. The digital exchange platform connects airlines with a huge load of into-plane agents around the world. Due to its swift implementation and worldwide coverage of airports, airlines benefit right from the start.

aWall — Great Success Arises in Real-Time: aWall is the world’s only aviation real-time dashboard, which unites field-proven live metrics and clear data visualization on top of a scalable and cloud-based business intelligence platform — exclusively developed for airlines, airports, and ATC

Logipad DextraData

W: www.logipad.aero

T: +49 201 95975 0

E: info@logipad.aero

Location: Essen, Germany

NAME(S) OF PRODUCT(S) MARKETED

• Logipad

KEY BUSINESS/SOFTWARE AREAS

• eBriefing / EFF

• iOs & Windows EFB Management

• Cloud-based or on prem & fully customizable

• For pilots, cabin and maintenance

DextraData, an IT consulting company and independent software vendor located in Germany, is the company behind Logipad. The Essen-based specialists for digitalization have understood the potential of the solution. Initially, Logipad was developed in 2002. Since then, Logipad has been providing airlines with a trusted Electronic Flight Bag (EFB) solution. Logipad makes flight management simple, fast and smart for pilots, crew and ground staff. Due to a single sync transaction process and modules like document management, eForms and eBriefing / EFF, Logipad reduces paperwork. It focusses on process optimization through digitalization and is flexible and adaptable to the user’s needs. Logipad latest version offers top notch security standards through 2FA.

Furthermore, DextraData’s portfolio includes: Business Consulting, Cloud & Managed Services, IT Service & Enterprise Management, Next Generation Infrastructure, Modern Work / Software Infrastructure and Program & Project Management.

Lufthansa Industry Solutions

W: www.lufthansa-industry-solutions.com

T: +49 40 5070 30000

E: marketing.sales@lhind.dlh.de

Location: Germany, Albania, Switzerland, USA

NAME(S) OF PRODUCT(S) MARKETED

• Volabase

• iFF

KEY BUSINESS/SOFTWARE AREAS

• Process consulting/organization processes

• IT consulting (processes, technologies, infrastructure)

• MRO & Flights Ops consulting

• Program and project management

• Strategy consulting

Whether it’s about developing a company-wide digitalization strategy, networking machines, moving systems to the cloud or providing solutions and platforms for analytics and AI, using IT services to network machines or providing mobile platforms for cross-company collaboration... whenever companies want to address digitalization, Lufthansa Industry Solutions is the right partner.

Lufthansa Industry Solutions combines technical expertise with strong industry knowledge and thus support customers when they introduce new digital technologies. They characterize this as...

“We are at home in the digital world: We are digitalization.”

Lufthansa Systems

W: www.LHsystems.com

T: +49 69696 90000

E: marketing@lhsystems.com

Location: Headquarters: Germany, Locations in 16 countries worldwide

NAME(S) OF PRODUCT(S) MARKETED

• Lido

• NetLine

• SIRAX

• SchedConnect

KEY BUSINESS/SOFTWARE AREAS

• Operations Solutions

• Flight Deck Solutions

• Commercial Solutions

• Finance Solutions

Lufthansa Systems is a leading airline IT provider determined to shape the future of digital aviation. It draws its unique strengths from its ability to combine profound industry know-how with forward-looking technological expertise for more than 25 years. The company offers its more than 350 airline customers an extensive range of successful and, in many cases, market-leading products. These innovative IT products and services cover all of an airline’s business processes — in the flight deck, in the cabin and on the ground — and offer customers a wide range of economic benefits while also contributing to improving efficiency and competitiveness. In addition, Lufthansa Systems supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects for airlines of every size and business model.

Lido — integrated solutions for every phase of the flight.

NetLine — the integrated scheduling and operations solution from planning until the day of operations.

SIRAX — our portfolio of integrated solutions provide 360° financial process coverage.

SchedConnect — ideal codeshare connections including schedule data exchange and a central flight repository.

Motulus.aero

W: www.motulus.aero

T: +44 7932 173833

E: steven.rushworth@motulus.com

Location: Hoboken (Antwerpen), Belgium

NAME(S) OF PRODUCT(S) MARKETED

• Integrated Crew Scheduling (Pairings and Rostering), Tail Assignment, Network Optimization and Schedule Building

KEY BUSINESS/SOFTWARE AREAS

• Motulus Integrated Crew Scheduling (MICS)

• Motulus Tail Assignment (MTA)

• Motulus Network Optimization (MNO)

For many airlines operating costs, fuel and crew costs form a significant part of their cost base. The delivery of an efficient and robust plan whilst continuing to guarantee an excellent customer offering and employee satisfaction is critical to an airlines success, The complexity of such a plan, and its importance to an organisation makes creating schedules and operational plans ideal candidates to be solved by optimization.

At Motulus.aero we enjoy solving the problems that haven’t been solved before by deploying the next generation in optimization products. By combining pioneering algorithms with the power of cloud computing we are able to tackle these complex and large scale problems.

Specialising in crew scheduling (pairing and roster production), tail assignment and network optimization we help organisations to reduce crew costs, increase aircraft and equipment utilisation, reduce fuel and operational costs, improve revenue opportunities, increase crew and colleague satisfactions, and improve operational robustness.

Having deployed products to a number of industries Motulus had an original mission in aviation to develop innovative products for airline crew resource scheduling problems. Following successful implementations with two European airlines the teams expertise has now been stretched to solve network optimization and tail assignment problems.

Nabla Mobility

W: www.nabla-mobility.com

E: tanaka.shinji@nabla-mobility.com

Location: Tokyo, Japan

NAVBLUE

an Airbus Company

W: www.navblue.aero

E: communications@navblue.aero

Location: 2 Rond-Point Emile Dewoitine, 31700 Blagnac, Toulose, France. Waterloo, Canada; Hersham, UK; Stockholm, Sweden; Bangkok, Thailand; and Gdansk, Poland

NAV Flight Services

W: www.nav.aero

T: (+420) 724 848 476

E: nav@nav.cz

Location: Prague, Czech Republic

NAME(S) OF PRODUCT(S) MARKETED

• Untangle API

• Weave

• Sandbox`

KEY BUSINESS SOFTWARE AREAS

• Integration

• Turbulence prediction / avoidance

• Weather data

• Fuel efficiency

Nabla Mobility has employed various efforts to decarbonize Mobility. However, most initiatives are ‘Manufacturing focused’ and not from an ‘Operation of fleets’ perspective. It is a widely known fact that decarbonization of the aviation industry will not be achievable simply by switching aircraft and fuels to those with lower carbon emissions. Nabla Mobility aims to innovate mobility by optimizing the ‘Operation of Fleets’ with technology.

NAME(S) OF PRODUCT(S) MARKETED

• Electronic Flight Bag applications

• Fuel applications

• Dispatch & Crew Planning

• Airspace & Airport Consulting

KEY BUSINESS/SOFTWARE AREAS

• Electronic Flight Bag & Documentations

• Fuel Solutions

• Ops Control Center Solutions

• Consulting

• Flight Data Analysis

NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flight Operations solutions and services for airlines and aircraft operators, on the ground and onboard. NAVBLUE combines aircraft manufacturer expertise, flight operations know-how and agile development to enhance operational efficiency, optimize resources and increase productivity, for a safe and sustainable aviation.

NAVBLUE delivers a reliable, optimum and customized user experience to more than 600 customers worldwide, in a range of areas, including digital cockpit operations, Operations Control Centre (OCC) systems, Flight Ops Engineering and Performance Based Navigation (PBN). NAVBLUE employs 500 employees spread across the world, with offices in Canada, France, Poland, Singapore, Sweden, Thailand, UK and US and representatives in several other countries across the globe.

NAME(S) OF PRODUCT(S) MARKETED

• NAVsystem

• NAVlink

• NAV Academy

• NAVtracker

• NAVjet

KEY BUSINESS/SOFTWARE AREAS

• Flight Planning

• FPL and Wind

• Training

Having provided professional flight planning services for over 30 years, NAV Flight Services offers a wide range of products and services. Key products, include: NAVsystem, the IFR Flight planning system, is the perfect tool for economical and safe flight planning. The optimum route function allows you to perfect fuel consumption. Every calculation is based on individual performance data. It puts emphasis on simplicity and intuitive user interface. NAV Flight Services never stops updating the software, recently launching their latest product NAVlink, enabling FPL and wind uplinks to FMS via ACARS.

NAV Flight Services runs the Education and Training Center NAVacademy — where they combine theory with practice. The NAVacademy provides you and your flight dispatchers with all-in-one training. NAV Flight Services is also ready to accommodate any individual training requests. Training sessions are led by qualified professionals with many years of experience.

Individual consultations will answer all the questions you have about OCC systems, Datalink, EFB, A / C performance, flight efficiency, complex system integration and more. NAV Flight Services also helps clients to develop solutions in these areas and tailor them for their specific flight operations.

The selection of services wouldn’t be complete without our very own NAVjet supervising.

NVable

W: www.nvable.com

T: +44 141 280 0050

E: contact@nvable.com

Location: UK

NAME(S) OF PRODUCT(S) MARKETED

• ConNVerge for Aviation

KEY BUSINESS/SOFTWARE AREAS

• Electronic Techlog

• Electronic Forms (Assessments)

• Document Management

• Operational Analysis

• Station Operational Compliance

The concept behind our CoNVerge platform is simple. We believe that businesses should have the flexibility to easily innovate and add new applications to their toolbox, without being stifled by legacy technology or a single technology brand.

CoNVerge is all about minimising risk, fuss and capital costs and maximising efficiency. Provided as a service, it combines a hosted environment and web portal with mobile applications and data interfaces to virtually any system.

The platform is easily integrated into your existing business systems and brings together the best tools to handle data acquisition and data analysis — all on scalable infrastructure. Best of all, we even take the day-to-day management off your hands.

Our CoNVerge platform is blazing a trail in the aviation sector. In a hi-tech industry, where the stakes are even higher, longstanding clients such as British Airways Cityflyer know they can rely on NVable and our custom-designed software to make things simple, safer, more secure and streamlined. We provide airlines with technology solutions that reduce effort, improve processes and produce useful information, with one simple goal — to change things for the better.

Bring everything together and do IT better when you bring onboard CoNVerge and NVable.

OpenAirlines

W: www.openairlines.com

T: +33 (0)5 31 61 52 18

E: stephane.nitenberg@openairlines.com

Location: France, Hong Kong, USA, Canada

NAME(S) OF PRODUCT(S) MARKETED

• SkyBreathe® Analytics — Fuel management software

• SkyBreathe® MyFuelCoach — Pilot engagement app

• SkyBreathe® OnBoard — Real-time eco-flying app

• SkyBreathe® NewGen APM — Aircraft Performance Monitoring

• SkyBreathe® OCC — On-time performance analysis

KEY BUSINESS/SOFTWARE AREAS

• Fuel Efficiency

• EFB app for In-flight optimization

• Aircraft Performance Monitoring

• CORSIA & EU-ETS Management

• On-time performance analysis

Starting from the observation that every year, nearly 660 million tons of CO2 are emitted by airplanes, i.e. more than 20,000 kilos of CO2 per second, OpenAirlines has developed innovative solutions to help airlines reduce their costs and environmental impact.

Drawing on eight years of R&D, SkyBreathe® came into the market in 2013 as an innovative eco-flying solution based on Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon footprint by up to 5%.

Every department contributes to a safe and efficient fuel culture. That’s why SkyBreathe® is a 360° eco-flying platform designed to connect all stakeholders — Chief Pilots, Fuel Managers, Dispatchers, Pilots, and Performance Engineers, to name a few. The platform provides all the tools they need to build and grow a successful fuel efficiency program without juggling many different tools.

REDifly

W: www.redifly.com

T: +41 43 555 31 65

E: las@redifly.com

Location: Switzerland (HQ), Ireland

NAME(S)

OF PRODUCT(S) MARKETED

• REDiFly Pilot Log

• REDiFly Tech Log

• REDiFly Cabin Log

• REDiFly Command (Ground System)

• REDiFly Core (Integration Module)

KEY BUSINESS/SOFTWARE AREAS

• Full Electronic Technical Logbook

• Digitization of paper process

• Data harvest, storage & analytics

• Maintenance and scheduling integration

• CAME & compliance support

• Defect management

REDiFly delivers a sleek and modern Electronic Technical Logbook. We are an independent, data-driven company that offers bespoke software solutions for the aviation industry. We provide a comprehensive framework that can integrate with an airline’s current systems, including MRO, flight scheduling, and crew management, amongst others.

What do we do? At REDiFly we work with the key people involved in digitizing your current paper-based aircraft technical logbook. In doing so, we increase levels of safety and regulatory compliance, streamline flight-to-ground connectivity and enable digital archives of secure and searchable aircraft records. We provide a seamless intersection between flight operations and aircraft maintenance to minimize communication errors while maximizing the efficiency of daily operations.

What makes us different? We are an independent company that applies a user-centric approach by working closely with our customers through the onboarding, trial and go-live phases of an implementation. Our flexibility means that REDiFly adapts to your current processes rather than the other way around.

The SA Group

W: www.scanav.com

T: +45 7950 8000

E: sa@scanav.com

Locations: Denmark, Sweden, Norway, Czech Republic, Greece, Bahrain, CIS, India and Malaysia

NAME(S) OF PRODUCT(S) MARKETED

• Scandinavian Avionics’ Tablet Based EFB Solution

KEY BUSINESS/SOFTWARE AREAS

• Electronic Flight Bag Solutions

• Avionics Certification

• Avionics Installation

• Avionics Maintenance, Repair & Overhaul

• Avionics Training

Scandinavian Avionics offers a state-of-the-art, futureproof, tablet based Class 2 EFB solution, which provides the functionality to meet today’s operational requirements of airlines and aircraft operators and in addition is simple to upgrade in the future to meet coming requirements.

The concept consists of two ruggedized 10.1” Panasonic tablets installed in the cockpit combined with a data integration center and a communication unit installed in the avionics compartment. The data integration center is used for power, aircraft interface and server capability and the communication unit enables and controls the data communication between the EFB system and the airline’s ground infrastructure.

The SA Group provides complete turn-key avionics solutions for civil and military aircraft.

Signol

W: www.signol.io

E: info@signol.io

Location: London, UK

SITA For Aircraft

W: www.sita.aero

E: worldwide@sita.aero

Location: Switzerland - Regional offices: Spain, France, Canada, USA, UAE, UK, Brazil and Singapore

Skyconseil

W: www.guidor.fr

T: +33 972 331 978

E: contact@skyconseil.fr

Location: Toulouse, France

SkyNet Aviation

W: www.skynetaero.com

T: +61 7 3860 5511 (Option 1)

E: sales@skynetsatcom.com

Location: Brisbane, Ausralia

NAME(S) OF PRODUCT(S) MARKETED

• Signol

KEY BUSINESS/SOFTWARE AREAS

• Behaviour change management through a continuous feedback loop

• Positive pilot Engagement: over 18 Behavioural Change Techniques to increase motivation to save fuel

• Personalised behaviour insights and analytics for pilots

• Managers Module — anonymised, aggregated behaviour change and impact data across the crew

• Seamless data integration: combine data sets from your existing systems

At Signol, they believe that little changes stack up. Signol harnesses the power of behavioural science and advanced data analytics to motivate and positively engage pilots and captains to make more sustainable decisions.

Signol is a cutting-edge behaviour change service that helps airlines achieve further fuel reductions. By analysing operational data, they identify untapped fuel efficiency opportunities that, when acted upon, lead to significant environmental and cost-saving benefits.

The digital service delivers targeted behaviour change techniques through an intuitive web app and carefully crafted emails, seamlessly integrating into daily flight operations without adding extra workload. With Signol’s approach, airlines can reduce fuel consumption, and lower CO₂ emissions while improving their fuel performance. To date, Signol’s solutions have saved maritime and aviation customers over $25 million in fuel costs and reduced emissions by 100,000 metric tons. In aviation, Signol’s initiatives typically yield around a 1% improvement in fuel efficiency, contributing to an overall impact range of 1–12% across both industries.

NAME(S)

OF PRODUCT(S) MARKETED

• SITA Flight Folder

• SITA eWAS

• SITA OptiFlight®

• SITA Mission Watch

• SITA Mission Control

• SITA Safety Cube

KEY BUSINESS/SOFTWARE AREAS

• Connected EFB Applications

• Weather Situation Awareness

• Inflight Fuel Burn Optimization

• Cross-Functional Collaboration

• Safety Management

SITA For Aircraft represents the aircraft arm of SITA. SITA is the IT provider for the air transport industry, delivering solutions for airlines, airports, aircraft and governments. Today, SITA drives operational efficiencies at more than 1,000 airports.

SITA’s technology provides solutions that help more than 40 governments strike the balance of secure borders and seamless travel, while delivering the promise of the connected aircraft to more than 400 airlines on 17,000 aircraft globally.

SITA is powering a digital shift to make air travel more connected, seamless, efficient, safe and sustainable. Its communications network connects every corner of the globe and handles vast volumes of data every second.

SITA is 100% owned by the air transport industry, with a presence in 200 countries and territories and a customer service team of more than 2,000 people around the world.

NAME(S) OF PRODUCT(S) MARKETED

• GUIDOR

KEY BUSINESS SOFTWARE AREAS

• EFB Mission Management

• Situational Awareness

• Adverse Weather Analysis

• Flight path optimization

Developed by Skyconseil, GUIDOR is the premier mission management app designed to revolutionize the way pilots manage their flights.

GUIDOR leverages advanced IoT and AI technologies to provide pilots with real-time data and actionable insights. By not only displaying weather data but also using it to offer powerful situational awareness tools, GUIDOR ensures that pilots receive the right information at the right time, enhancing decisionmaking and flight safety.

GUIDOR significantly increases safety by reducing the risk of weather-related accidents through timely alerts and predictive analytics. Its advanced features streamline flight operations, boosting efficiency and leading to higher customer satisfaction and brand loyalty. Additionally, GUIDOR’s intelligent routing and fuel optimization contribute to a reduced environmental footprint, aligning with the industry’s sustainability goals.

With GUIDOR, pilots and airlines can achieve unprecedented levels of operational excellence, safety, and environmental stewardship, making GUIDOR an indispensable tool for modern aviation.

NAME(S) OF PRODUCT(S) MARKETED

• SkyNet Aviation REACH

• Number of modules: 5

KEY BUSINESS SOFTWARE AREAS

• REACH Aero

• REACH LASAW

• Operations Control Centre (OCC)

• REACH Consulting

SkyNet Aviation provides web-based Operations Control Centre (OCC) software and services for aircraft operators.

REACH® Aero provides: Centralized day-of-ops software web platform; Flight Following and Monitoring; Scheduling, Crewing, and Rostering; Flight Dispatch (direct integration with Boeing ForeFlight); Engineering Planning; On-time Performance (OTP) tracking and reporting; Post-flight data analytics; Thirdparty API integration; and proprietary technology merges all aircraft tracking sources (ADS-B, satellite, ACARS, cellular) into one interface

REACH® LASAW provides: Landing Approach Surveillance and Warning; Combined hardware/software solution; Pre-landing alerts and warnings; Surveillance for incorrect approach path; and Longer range flight tracking and notification through ADS-B

REACH® OCC provides: Installation and support for REACH® Aero in your OCC; and Third-party OCC services including overnight coverage and charter support

REACH® Consulting provides: Bespoke consulting services for your OCC; SOP and Operations Manual writing; Audit preparation and support; and OCC layout and design.

SkyPath

W: skypath.io

T: +972-3-9003510

E: Contact@skypath.io

Location: Tel-Aviv, Israel; USA

NAME(S) OF PRODUCT(S) MARKETED

• SkyPath™ Turbulence

• SkyPath™ PIREPS

• SkyPath™ data services

KEY BUSINESS/SOFTWARE AREAS

• EFB iOS App

• Dispatch flight planning WEB module

• Management Analytics and Bi

• Incidents and playback Debrief

• EFB and WEB integration SDK & APIs

Skypath is world’s leading turbulence and auto-PIREPs data service provider whose alert system improves cabin safety and cuts airline operating costs. Established in 2015, It is a one-of-akind software-only solution which provides unique turbulence data based on a smart patented algorithm.

SkyPath already has more than 30K subscribers, including major US airlines. Airlines using SkyPath join a larger crowdsourcing network, and gain access to turbulence mapping generated using SkyPath’s patented AI technology and real time airborne data collection. SkyPath provide service to thousands of users a day and is becoming the industry gold standard

Smart4Aviation

W: www.smart4aviation.aero

T: +31 20 654 1824

E: info@smart4aviation.aero

Location: Netherlands, Poland, Canada, USA

NAME(S) OF PRODUCT(S) MARKETED

• Smart LOAD, Smart COMM, Smart BRIEF

• Smart VIEW+, Smart OPERATIONS MANAGER

KEY BUSINESS/SOFTWARE AREAS

• Weight and Balance

• Communication and Alerting

• Pilot and Cabin Crew Briefing

• Flight Planning and Tracking

• Fleet Management

Smart4Aviation is one of the fastest growing companies in aviation operations, founded to provide web and mobile based products and services designed to optimize, simplify and improve airline operations. Our company is committed to delivery of the highest quality, most innovative and costeffective, state-of-the-art solutions to support all of your current and future operational business needs. Our products effectively manage all operational business units, such as Operations Control Management, Load Planning and Weight & Balance, Communications (all Operational and Corporate branches), Flight Planning, NOTAM Management, Flight Dispatch, Flight and Cabin Crew Briefing, Weather, Flight Tracking and Aircraft Performance.

Our web based and mobile solutions with an exceptional support are recognized within the industry as being some of the most dependable and innovative in the market. All of our current customers such as among others Air Canada, Delta Air Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines, Iberia and Cebu Pacific have all benefitted from implementing Smart4Aviation solutions.

Smart4Aviation’s web and mobile-based solutions have been acknowledged as the “Smart Choice” within the industry by a number of international and domestic air carriers.

StorkJet

W: www.storkjet.com

T: +48 600 800 528

E: info@storkjet.com

Location: Poland

NAME(S) OF PRODUCT(S) MARKETED

• FuelPro – AI-powered Fuel Efficiency Dashboard

• AdvancedAPM – Aircraft Performance Monitoring

• FlyGuide – EFB app to engage pilots

• FlyGuide FPO – Flight Path Optimization Module

KEY BUSINESS/SOFTWARE AREAS

• Fuel Efficiency

• Flight Path Optimization

• EFB app

• Aircraft Performance Monitoring

• Idle Factor

• Statistical Fuels

StorkJet offers comprehensive, tailor-made fuel efficiency solutions for all aircraft types. Our mission is to help airlines save fuel and reduce emissions by analyzing flight data. Currently over 1000 aircraft utilize StorkJet solutions, and over 10 000 pilots use FlyGuide EFB.

StorkJet product portfolio consists of:

FuelPro — An AI-powered operational analytics dashboard that includes all recognized fuel efficiency initiatives.

FlyGuide — AI-driven engaging EFB app designed by pilots for pilots, which helps prepare for the flight and shares reliable and intuitive feedback.

FPO — Flight Path Optimization module to FlyGuide EFB app, which provides pilots with optimum speeds and altitudes for climb, cruise, and descent, utilizing high-resolution weather data and tail-specific performance models.

AdvancedAPM — next-generation Aircraft Performance Monitoring software that provides up-to-date performance factors for accurate fuel planning.

Idle Factor — for descent optimization.

Statistical Fuels — prediction of Taxi & Contingency fuel for Flight Planning systems

Taillog

W: www.Taillog.aero

T: +45 5382 0483

E: sales@taillog.aero

Location: Roskilde, Denmark

NAME(S) OF PRODUCT(S) MARKETED

• Taillog EFB

KEY BUSINESS/SOFTWARE AREAS

• Digital OFP

• Weight & Balance

• Journey-/Techlog

• Data Analysis tool

• Aircraft Data integration

TAILLOG EFB System is a fully integrated EFB and flight progress tool containing your flight plan details, company documents, weather charts and NOTAM’s, to name a few. The digitalization of the workflow amongst operators is of high priority to Taillog EFB System and they have achieved this with a ‘Go for Simplicity’ approach ensuring satisfaction amongst their customers.

TAILLOG interfaces with pre- and post-flight systems and enables both automatic and manual control, supporting calculation of abeam times and fuel consumption thereby eliminating miscalculations and human errors. Their EFB is continuously evolving based on the market developments and Taillog’s latest capability of retrieving, utilizing and distributing data from the aircraft directly within their EFB, which is truly optimizing the efficiency amongst operators throughout their respective departments.

The Weather Company

W: www.weathercompany.com

T: (800) 872-2359

E: aviationsales@weather.com

Locations: USA, UK

NAME(S) OF PRODUCT(S) MARKETED

• Fusion

• Pilotbrief

• Total Turbulence Alerting

• Weather Forecast Services

KEY BUSINESS / SOFTWARE AREAS

• Weather infused flight tracking

• EFB weather application

• Turbulence Alerting via ACARS

• Terminal, en route & IROPS Forecast

The Weather Company, specializes in providing advanced weather solutions to the aviation industry, addressing the critical challenges faced by dispatch, pilots, and operations. These teams operate under high pressure, monitoring multiple systems for essential information to maintain safety and efficiency. With nearly 75% of air traffic delays attributed to inclement weather, costing the airline industry billions annually, there’s a pressing need for accurate, comprehensive, and actionable weather data.

The Weather Company’s aviation solutions portfolio is designed to enhance operational decisions, ensuring flights are safe, efficient, and profitable. By leveraging precise, personalized weather insights, airlines can reduce operational costs, minimize weather-related disruptions, and improve the passenger experience. These solutions include applications, expert forecast services, and access to a wealth of weather data.

With nearly three decades of aviation forecasting expertise, The Weather Company equips its customers to manage disruptive weather efficiently, ensuring safety, compliance, and exceptional passenger experiences. They help you navigate the complexities of weather impacts, enabling informed decision-making for better operational outcomes.

Ultramain

W: www.ultramain.com

T: +1.505.828.9000

E: sales@ultramain.com

Location: Albuquerque, New Mexico, USA

NAME(S) OF PRODUCT(S) MARKETED

• ULTRAMAIN® v9™ M&E / MRO

• ULTRAMAIN Mobile Mechanic™

• ULTRAMAIN Mobile Inventory™

• ULTRAMAIN ELB™

• ULTRAMAIN M&E / MRO: 31 modules including: Configuration Management; Line/ Base Mx Planning; Line/ Base Mx Scheduling; GATe; Quality Assurance; Asset Management

KEY BUSINESS/SOFTWARE AREAS

• Maintenance & Engineering

• MRO

• Military Maintenance

• Maintenance Planning & Scheduling

• Paperless Customer Care on Mobile Devices

• Electronic Technical Logbook

Ultramain Systems, Inc. develops M&E / MRO and ELB software for the aviation industry and is the only aviation software provider with customers running full, end-to-end paperless operations from the cockpit to the ground.

ULTRAMAIN v9, featuring Mobile Mechanic and Mobile Inventory enables real-time paperless data collection for the full maintenance and inventory process. Combine ULTRAMAIN v9 with ULTRAMAIN ELB, the easy-to-use electronic logbook, and the entire maintenance process becomes paperless. Contact us to learn what you need to equip your organization with customer mobile devices and see why elite aviation customers around the world are choosing ULTRAMAIN to reduce costs and increase aircraft up time.

Web Manuals International

W: www.webmanuals.aero

T: +46 (0)40 694 10 40

E: info@webmanuals.aero

Location: New York, San Diego, Singapore, Sydney and Malmö, Sweden

NAME(S) OF PRODUCT(S) MARKETED

• Web Manuals

KEY BUSINESS/SOFTWARE AREAS

• Monitoring

• Authoring

• Editing

• Publishing

• Distribution

Web Manuals is an all-in-one Document Management System designed with the needs of aviation professionals at heart. This revolutionary platform streamlines the entire documentation process, from editing, reviewing, to distribution and monitoring, saving you up to 80% of your time spent in the documentation process. The cloud-based software not only simplifies the documentation process but also eases the burden of regulatory compliance through automated smart modules.

With Web Manuals, you can easily connect your documents with regulations. Web Manuals is integrated with compliance libraries worldwide, including EASA, FAA, CASA, OTAR, and many other standard regulations. The system automatically generates alerts to keep you updated about any changes. Stay ahead of the game with an easy-to-update platform that ensures you maintain compliance for every audit.

By turning what was initially a labor-intensive task into a seamless operation, Web Manuals is undoubtedly pioneering the digitization, authoring, and distribution of operational documentation. Our platform is more than just a tool - it’s a solution that allows you to focus more on the manual content and spend less time on editing details.

Web Manuals is rapidly expanding its global footprint. It has more than 650 customers and partners worldwide, and offices in New York, San Diego, Singapore, Sydney and Malmö, Sweden.

Yonder

W: www.yonder.info

T: +41 43 215 27 94

E: contact@yonder.info

Location: Zurich, Switzerland

NAME(S) OF PRODUCT(S) MARKETED

• Yonder

KEY BUSINESS/SOFTWARE AREAS

• Smart Documentation Management

• Knowledge Management System

• Workflow-based Content Distribution

• Compliance Tracking

• Content-based Learning

Yonder leverages the full potential of digitalization with dynamic content rather than static documents to provide innovative solutions for operations manuals, guidelines, regulations, and standards.

Yonder brings all documents together; smart documents make life much easier for aircrews and ground staff:

· Dynamic content: Moving beyond PDFs with user-specific profiles — end users always get the right information at the right time.

· Personalized change updates: Tell specific user groups an update has been made and ask for a read receipt if required.

· Native offline apps: all content available anytime, anywhere.

Yonder also has many advantages for document managers:

· Smart workflows: Revision- and document-specific workflows enable authorized users to trigger, discuss, check and approve changes effortlessly in fully-integrated solution.

· Automate manufacturer revisions: OEM Manuals automatically imported and revised — even if customized by the operator.

· Compliance connector: Content can be linked with regulations and standards and a workflow is automatically triggered whenever these change, ensuring full compliance.

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