Questionario di autovalutazione

Page 1

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^KDD Z/K WĂŐ͘ ϯ

^ Ͳ ^ŽŵŵĂƌŝŽ

ϱ

/ Ͳ /ŶƚƌŽĚƵnjŝŽŶĞ

ϵ

ϭ Ͳ ŽŵĂŶĚĂ ϭ͗ ŽƐĂ ƐĂŝ ƐƵů DĂƌŬĞƚŝŶŐ͍

Ϯϱ Ϯ Ͳ ŽŵĂŶĚĂ Ϯ͗ ŽƐĂ ƐĂŝ ƐƵů DĂƌŬĞƚŝŶŐ &ŝĞƌŝƐƚŝĐŽ͍ ϯϵ ϯ Ͳ ŽŵĂŶĚĂ ϯ͗ ŽƐĂ ƐĂŝ ƐƵŐůŝ ĂůůĞƐƚŝŵĞŶƚŝ͕ ƐƵŐůŝ ƐƚĂŶĚ Ğ ƐƵŐůŝ ĂůůĞƐƚŝƚŽƌŝ͍ ϴϳ Z Ͳ ZŝĨĞƌŝŵĞŶƚŝ ďŝďůŝŽŐƌĂĨŝĐŝ

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/EdZK h /KE

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YƵĞƐƚŽ ƋƵĞƐƚŝŽŶĂƌŝŽ ŶĂƐĐĞ ĐŽŶ ƵŶ ƉƌĞĐŝƐŽ ŝŶƚĞŶƚŽ ĐŚĞ ğ ƋƵĞůůŽ Ěŝ ƌĞŶĚĞƌƚŝ ĐŽŶƐĂƉĞǀŽůĞ ƐƵ ƋƵĂŶƚŽ ŶĞ ƐĂŝ ͞ĐŽƌƌĞƚƚĂŵĞŶƚĞ͟ Ěŝ ŵĂƌŬĞƚŝŶŐ ŝŶ ŐĞŶĞƌĂůĞ͕ ŵĂƌŬĞƚŝŶŐ ĨŝĞƌŝƐƚŝĐŽ͕ ƐƚĂŶĚ͕ ĂůůĞƐƚŝŵĞŶƚŝ͕ ĐŽŵƵŶŝĐĂnjŝŽŶĞ͕ ĞĐĐ͘​͘​͘ EŽŶ ğ ƵŶ ƋƵĞƐƚŝŽŶĂƌŝŽ ĐŚĞ ŚĂ ůŽ ƐĐŽƉŽ Ěŝ ŐŝƵĚŝĐĂƌƚŝ͕ ĂƐƐŽůƵƚĂŵĞŶƚĞ ŶŽ͕ ŵĂ ƉƵƌĂŵĞŶƚĞ Ěŝ ĐŽŶĨƌŽŶƚŽ ĐŽŶ ƚĞ ƐƚĞƐƐŽ ƐƵ ƋƵĂŶƚŽ ŶĞ ƐĂŝ ƐƵůů͛ĂƌŐŽŵĞŶƚŽ ŝŶ ŵŽĚŽ ŽŶĞƐƚŽ͕ Ğ ƋƵĂŶƚŽ ŝŶǀĞĐĞ͕ ĂůůĂ ďĂƐĞ ĚĞůůĂ ƚƵĂ ĐŽŶŽƐĐĞŶnjĂ Đŝ ƐŝĂŶŽ ĐƌĞĚĞŶnjĞ͕ ͞ƐĞŶƚŝƚŽ ĚŝƌĞ͕͟ ĞƐƉĞƌŝĞŶnjĞ ĂůƚƌƵŝ͕ ŵŽĚŝ Ěŝ ĨĂƌĞ ǀĞĐĐŚŝ͕ ĐŚĞ ƚŝ ŚĂŶŶŽ ƉŽƌƚĂƚŽ ŽŐŐŝ Ă ƐĂƉĞƌĞ Ğ ĐƌĞĚĞƌĞ ƋƵĞůůŽ ĐŚĞ ĚŝĐŝ͘ dŝ ĚŝĐŽ ƐƵďŝƚŽ ĐŚĞ ƋƵĞƐƚŽ ƋƵĞƐƚŝŽŶĂƌŝŽ͕ ŶŽŶ ĨĂ ƉĞƌ ƚĞ ƐĞ͗ Ͳ ZŝƚŝĞŶŝ ĐŚĞ ŝů ŵĂƌŬĞƚŝŶŐ ŶŽŶ ƚŝ ƌŝŐƵĂƌĚĂ͖ Ͳ ^Ğŝ ĚĞůů͛ŝĚĞĂ ĐŚĞ ƚĂŶƚŽ ŶŽŶ ĐĂŵďŝĂ ŶƵůůĂ ŶĞů ůĂǀŽƌŽ͕ ƉĞƌĐŚĠ ŝů ŶŽĐĐŝŽůŽ ĂůůĂ ďĂƐĞ ĚĞŝ ƚƵŽŝ ƉƌŽďůĞŵŝ ğ ůĂ ƉŽůŝƚŝĐĂ͕ ůĂ ďƵƌŽĐƌĂnjŝĂ͕ ůĞ ƚĂƐƐĞ͖ Ͳ ZŝƚŝĞŶŝ Ěŝ ƐĂƉĞƌĞ ƚƵƚƚŽ ƐƵŐůŝ ĂƌŐŽŵĞŶƚŝ ƐŽƉƌĂ ĞůĞŶĐĂƚŝ͖ Ͳ Ğǀŝ ůĂǀŽƌĂƌĞ͕ ŶŽŶ ŚĂŝ ƚĞŵƉŽ Ěŝ ŽĐĐƵƉĂƌƚŝ ĚĞů ŵĂƌŬĞƚŝŶŐ͖ Ͳ >Ğ ĨŝĞƌĞ ŶŽŶ ƐŽŶŽ Ƶƚŝůŝ ƉĞƌ ƚĞ ƉĞƌĐŚĠ ŝů ƚƵŽ ƐĞƚƚŽƌĞ ğ ĚŝĨĨĞƌĞŶƚĞ͖ Ͳ >Ğ ĨŝĞƌĞ ƐŽŶŽ ƐŽůŽ ƵŶ ĐŽƐƚŽ͕ ŶŽŶ ĂƉƉŽƌƚĂŶŽ ŶƵůůĂ͘ &Ă ŝŶǀĞĐĞ ƉĞƌ ƚĞ ƐĞ͕ ĂŶĐŚĞ ƌŝƚƌŽǀĂŶĚŽƚŝ ŶĞŝ ƉƵŶƚŝ ƐŽƉƌĂ͕ ŚĂŝ ĂůŵĞŶŽ ƵŶŽ Ěŝ ƋƵĞƐƚĞ ĐĂƌĂƚƚĞƌŝƐƚŝĐŚĞ͗ Ͳ sŽŐůŝĂ Ěŝ ŵŝƐƵƌĂƌƚŝ͖

ϱ


Ͳ ĂƉĂĐŝƚă Ěŝ ŵĞƚƚĞƌƚŝ ŝŶ ĚŝƐĐƵƐƐŝŽŶĞ Ğ ĚŝƐƉŽŶŝďŝůŝƚă Ă ĐĂŵďŝĂƌĞ ƉŽƐŝnjŝŽŶĞ ƋƵĂůŽƌĂ ůĂ Ɛŝ ƌŝƚĞŶŐĂ ĐŽƌƌĞƚƚĂ͖ Ͳ ƐƐĞƌĞ ĂůůĂ ƌŝĐĞƌĐĂ Ěŝ ƐƚŝŵŽůŝ͕ ŝĚĞĞ͕ ĐŽŶŽƐĐĞŶnjĞ͕ ƉĞƌ ŵŝŐůŝŽƌĂƌĞ ŝů ƉƌŽƉƌŝŽ ďƵƐŝŶĞƐƐ͕ ŝů ƉƌŽƉƌŝŽ ůĂǀŽƌŽ͕ ůĂ ƉƌŽƉƌŝĂ ĂnjŝĞŶĚĂ͕ ƐĞ ƐƚĞƐƐŽ͖ Ͳ ZŝƚĞŶĞƌĞ ĐŚĞ ŶƵůůĂ ƉƵž ĞƐƐĞƌĞ ůĂƐĐŝĂƚŽ Ăů ĐĂƐŽ ŽƌŵĂŝ Ěŝ ƋƵĞƐƚŝ ƚĞŵƉŝ Ğ ĐŚĞ ͞ů͛ĂƉƉƌŽƐƐŝŵĂnjŝŽŶĞ͟ ğ ƵŶĂ ƉĂƌŽůĂ ĐĂŶĐĞƌŽŐĞŶĂ ƉĞƌ Őůŝ ĂĨĨĂƌŝ͖ Ͳ ^Ăŝ ĐŚĞ ŶŽŶ ƉƵŽŝ ĂƌƌŝǀĂƌĞ ĚĂƉƉĞƌƚƵƚƚŽ Ğ ĐŚĞ ŶŽŶ ƉƵŽŝ ŽĐĐƵƉĂƌƚŝ Ěŝ ƚƵƚƚŽ ƉĞƌƐŽŶĂůŵĞŶƚĞ͕ ŵĂ ĐŚĞ ğ ƵŶ ďĞŶĞ ƚƌŽǀĂƌĞ ĐŽůůĂďŽƌĂƚŽƌŝ͕ ƉĂƌƚŶĞƌ͕ ƐƵƉƉŽƌƚŝ ĞƐƚĞƌŶŝ Ěŝ ƋƵĂůŝƚă Ă ĐƵŝ ĚĞůĞŐĂƌĞ ŵĂŶƚĞŶĞŶĚŽŶĞ ƉĞƌž ŝů ĐŽŶƚƌŽůůŽ͘ Ͳ ^Ğŝ ĚŝƐƉŽŶŝďŝůĞ Ă ͞ĨĂƌ ĚŝǀĞƌƐĂŵĞŶƚĞ͘͟ ^Ğ Ă ƋƵĞƐƚŽ ƉƵŶƚŽ ƚŝ ƐĞŝ ƌĞƐŽ ĐŽŶƚŽ ĐŚĞ ƋƵĞƐƚŽ ͞ƋƵĞƐƚŝŽŶĂƌŝŽ Ěŝ ĂƵƚŽĐŽŶƐĂƉĞǀŽůĞnjnjĂ͟ ŶŽŶ ĨĂ ƉĞƌ ƚĞ͕ ƚŝ ĨĂĐĐŝŽ ŝ ŵŝĞŝ ŵŝŐůŝŽƌŝ ĂƵŐƵƌŝ Ğ ƚŝ ƐĂůƵƚŽ ĐŽƌĚŝĂůŵĞŶƚĞ͘ ŚŝƵĚŝ ƋƵĞƐƚŽ ůŝďƌĞƚƚŽ Ğ ĚĞĚŝĐĂƚŝ ĂĚ ĂůƚƌŽ͘ dĞ ůŽ ĚŝĐŽ ĐŽŶ ĞŶŽƌŵĞ ƌŝƐƉĞƚƚŽ ŶĞŝ ƚƵŽŝ ĐŽŶĨƌŽŶƚŝ͕ ĐƌĞĚŝŵŝ͕ ŵĂ ŚŽ ŝŵƉĂƌĂƚŽ ŶĞůůĂ ǀŝƚĂ͕ ĐŚĞ ŝů ƚĞŵƉŽ ğ ƋƵĂŶƚŽ Ěŝ Ɖŝƶ ƉƌĞnjŝŽƐŽ ĂďďŝĂŵŽ Ğ ǀĂ ƵƐĂƚŽ Ăů ŵĞŐůŝŽ ŝŶ ƋƵĂŶƚŽ ƵŶĂ ǀŽůƚĂ ƉĂƐƐĂƚŽ ğ ƉĞƌƐŽ͘ EŽŶ ƚŽƌŶĂ Ɖŝƶ͘ WĞƌ ƋƵĞƐƚŽ ŵŽƚŝǀŽ͕ ŶŽŶ ǀŽŐůŝŽ ĨĂƌƚŝ ƉĞƌĚĞƌĞ ƚĞŵƉŽ ƐƵ ƵŶ ƋƵĂůĐŽƐĂ ĐŚĞ Ěŝ ƉĂƌƚĞŶnjĂ ĐĂƉŝƐĐŝ ĐŚĞ ğ ƚƌŽƉƉŽ ĚŝƐƚĂŶƚĞ ĚĂůůĂ ƚƵĂ ǀŝƐŝŽŶĞ Ğ ĐŚĞ ŶŽŶ ƐĞŝ ŶĞĂŶĐŚĞ ĚŝƐƉŽƐƚŽ Ă ŵĞƚƚĞƌůĂ ŝŶ ĚŝƐĐƵƐƐŝŽŶĞ͕ ƉĞƌĐŚĠ ŶĠ ŝŽ͕ ŶĠ ƚĞ͕ ĐĂǀĞƌĞŵŽ ƵŶ ƌĂŐŶŽ ĚĂů ďƵĐŽ Ğ ƚƵ ƉĞƌĚĞƌĞƐƚŝ ƐŽůŽ ĚĞů ƚĞŵƉŽ ƉƌĞnjŝŽƐŽ͘ YƵĞƐƚĞ ƉĂŐŝŶĞ͕ ƉŽƚƌĞďďĞƌŽ ĐŽŶĨĞƌŵĂƌƚŝ ĂůĐƵŶĞ ĐŽƐĞ͕ ŵĂ ĂŶĐŚĞ ƌŝďĂůƚĂƌƚĞůĞ Ğ ĚĞǀŝ ĞƐƐĞƌĞ ƉƌŽŶƚŽ ĂĚ ĂĐĐĞƚƚĂƌĞ ĐŚĞ ƋƵĞƐƚŽ ƉŽƐƐĂ ĂĐĐĂĚĞƌĞ͘ WŽƚƌĞŵŵŽ ǀĞĚĞƌůĂ ŝŽ ƋƵĂĚƌĂ Ğ ƚƵ ƚŽŶĚĂ ƵŶĂ ĐŽƐĂ͕ Ğ ŶŽŶ ğ ĚĞƚƚŽ ĐŚĞ ƵŶŽ ƐŝĂ ŶĞů ŐŝƵƐƚŽ Ğ ů͛ĂůƚƌŽ ŶĞů ƚŽƌƚŽ͕ ŵĂ ƉƌĞĚŝƐƉŽƌƐŝ ĂůůĂ ƉŽƐƐŝďŝůŝƚă ĐŚĞ ůĂ ǀŝƐŝŽŶĞ ĂůƚƌƵŝ ƉŽƌƚŝ ĐŽŶ ƐĠ ƉĂƌƚĞ ĚĞůůĂ ǀĞƌŝƚă Ğ ĐŚĞ ĂƉƉƌĞŶĚĞƌůĂ ƉƵž ƚŽƌŶĂƌĞ ƵƚŝůĞ ƉĞƌ ĚĂƌƚŝ ƵŶĂ ƉƌŽƐƉĞƚƚŝǀĂ ƐĐŽŶŽƐĐŝƵƚĂ ĚĞůůĂ ƌĞĂůƚă͕ ďğ͕ ğ ƋƵĞƐƚŝŽŶĞ Ěŝ ϲ


ĐĂƌĂƚƚĞƌĞ ŵĂ ĂŶĐŚĞ Ěŝ ĂƉĞƌƚƵƌĂ ŵĞŶƚĂůĞ ĂĚ ĂĐĐĞƚƚĂƌĞ ĐŚĞ ůĞ ĐŽƐĞ ƐŝĂŶŽ ĚŝǀĞƌƐĞ ĚĂ ĐŽŵĞ ĂďďŝĂŵŽ ƐĞŵƉƌĞ ĐƌĞĚƵƚŽ ĐŚĞ ĨŽƐƐĞƌŽ Ğ ŶŽŶ ƚƵƚƚŝ ů͛ŚĂŶŶŽ͘

WĞƌ ƚƵƚƚŝ Őůŝ Ăůƚƌŝ͕ ŝŶǀĞĐĞ͕ ĂůĐƵŶĞ ďƌĞǀŝ ŝƐƚƌƵnjŝŽŶŝ Ě͛ƵƐŽ͗ KŐŶŝ ĚŽŵĂŶĚĂ ƉƌĞǀĞĚĞ ƵŶŽ ƐƉĂnjŝŽ ǀƵŽƚŽ ƐŽƚƚŽ ĚŽǀĞ ƚƵ ƉƵŽŝ ƐĐƌŝǀĞƌĞ ůĂ ƌŝƐƉŽƐƚĂ͘ EŽŶ ƌŝƐƉŽŶĚĞƌƚŝ ƐŽůŽ Ă ŵĞŶƚĞ͘ ƵƚƚĂ Őŝƶ ŶĞƌŽ ƐƵ ďŝĂŶĐŽ ůĂ ƌŝƐƉŽƐƚĂ ĐŚĞ ƐĞŶƚŝ͘ EŽŶ ƉƌĞŽĐĐƵƉĂƌƚŝ ĚĞůůĂ ĨŽƌŵĂ Ž ĚĞůůĂ ĐŽƌƌĞƚƚĞnjnjĂ ůŝŶŐƵŝƐƚŝĐĂ͘ WƌĞŽĐĐƵƉĂƚŝ Ěŝ ƐƚĂďŝůŝƌĞ ĐŽƐĂ ƐĂŝ͕ ĐŽƐĂ ĐƌĞĚŝ͕ ŝů ƚƵŽ ƋƵŝ ĞĚ ŽƌĂ ƐƵ ƋƵĂŶƚŽ ƌŝĐŚŝĞƐƚŽ͘ ŝĞƚƌŽ ĂĚ ŽŐŶŝ ĚŽŵĂŶĚĂ ƚƌŽǀĞƌĂŝ ŝŶǀĞĐĞ ůĂ ŵŝĂ ƌŝƐƉŽƐƚĂ͕ ůĞ ŵŝĞ ĐŽŶƐŝĚĞƌĂnjŝŽŶŝ͕ ůĞ ŵŝĞ ŝŶĚŝĐĂnjŝŽŶŝ͘ hŶ ĚŝĂůŽŐŽ ŝŶ ĚŝĨĨĞƌŝƚĂ ƚƌĂ ƚĞ Ğ ŵĞ ĐŚĞ ǀŽŐůŝŽ ƚŝ ƉŽƌƚŝ ĂůůĂ ĨŝŶĞ Ěŝ ŽŐŶŝ ĚŽŵĂŶĚĂ͕ Ă ƌŝǀĞĚĞƌĞ ůĂ ƚƵĂ ƌŝƐƉŽƐƚĂ Ěŝ ƉĂƌƚĞŶnjĂ͕ Ă ƌŝƐĐƌŝǀĞƌůĂ ĂůůĂ ůƵĐĞ Ěŝ ƋƵĂŶƚŽ ůĞƚƚŽ͕ Ğ ĂĚ ŝŶĚŝǀŝĚƵĂƌĞ ϰ ƉĂƐƐĂŐŐŝ ĨŽŶĚĂŵĞŶƚĂůŝ ĚĂ ŵĞƚƚĞƌĞ ϳ


ƐƵďŝƚŽ ŝŶ ƉƌĂƚŝĐĂ͗ Ͳ Ͳ Ͳ Ͳ

ŽƐĂ ŵĂŶƚĞŶĞƌĞ ŽƐĂ ĞůŝŵŝŶĂƌĞ ŽƐĂ ŵŝŐůŝŽƌĂƌĞ ŽƐĂ ŝŶƐĞƌŝƌĞ

hŶ ĐĂƌŽ ƐĂůƵƚŽ͕ Ğ ĐŚĞ ůĂ ĐƌĞƐĐŝƚĂ ƐŝĂ ĐŽŶ ƚĞ͊ ͗ͲͿͿͿͿͿͿͿͿͿͿ ƌĐŚ͘ >ĞƚŝnjŝĂ ŶŶĂ ^ŝŐŶŽƌŝůĞ

͞/ů ƉƵŶƚŽ Ěŝ ƉĂƌƚĞŶnjĂ ƉĞƌ ƉƌŽĚƵƌƌĞ ŵŝŐůŝŽƌĂŵĞŶƚŽ ğ ƌŝĐŽŶŽƐĐĞƌŶĞ ůĂ ŶĞĐĞƐƐŝƚă͘ YƵĞƐƚŽ ƌŝĐŽŶŽƐĐŝŵĞŶƚŽ ĚĞƌŝǀĂ ĚĂůů͛ŝŶĚŝǀŝĚƵĂnjŝŽŶĞ Ěŝ ƵŶ ƉƌŽďůĞŵĂ͘ ^Ğ ŶĞƐƐƵŶ ƉƌŽďůĞŵĂ ǀŝĞŶĞ ŝŶĚŝǀŝĚƵĂƚŽ͕ ŝů ŵŝŐůŝŽƌĂŵĞŶƚŽ ŶŽŶ ǀĞƌƌă ƌŝĐŽŶŽƐĐŝƵƚŽ ĐŽŵĞ ŶĞĐĞƐƐĂƌŝŽ͘͟ ;DĂƐĂĂŬŝ /ŵĂŝͿ

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