txp op pre-launch The Evolution of TMP/TLP: Our TM Front Office
Last year, we started adapting our processes to the new Customer Flows for delivering better exchange experiences.
Still we face
Low retention rate Misaligned expectations Challenges with Resources Inefficiency in Structures Weak commitment Local leadership pipeline challenges
So how can we also evolve our team member
experiences?
What if Our members were engaged since their first touchpoint with AIESEC?
What if We can engage them in a selection process that is activating their leadership development?
What if It aligns expectations of the organisation and their potential future role before they apply?
What if We invest in our Engagement with AIESEC stage?
TMP / TLP Customer Flow
member RECRUITMENTS STRANGER
ATTRACTION
consideration
EwA
VALUE DELIVERY
ELD
COMMUNITY
LLC
NEW ! s s e c o r P t n e m t i u r c e R r e b Mem
STRANGER Aligning expectation setting since the promotion Following a credible TXP Global Brand Promoting other EwA channels like Youth Speak Supporting both virtual and physical channels for reach
STRANGER ATTRACTION Planning and opportunity creation based on needs Role expectation setting since the online application
FIELDS team Marketing leaders
finance & international operations legal
sales
talent development
STRANGER ATTRACTION CONSIDERATION Evaluate our organisational values Assess overall potential and competences Align skills needed in the applied role(s)
STRANGER ATTRACTION CONSIDERATION VALUE DELIVERY
Selection and Match!
Where Do We Usually Allocate The Most Resources?
EwA
member RECRUITMENT AVERAGE resources STRANGER
ATTRACTION
CONSIDERATION
VALUE DELIVERY
2-4 weeks
2 weeks
3-4 weeks
1-2 weeks
ALL LC
OC
ALL LC
LC EB
What if We could re-arrange our resources to focus on the delivery of experiences and be more efficient in the recruitment process?
STRANGER ATTRACTION CONSIDERATION VALUE DELIVERY
! n o i t mo
Pro
TXP Opportunity portal
So how is the Opportunity portal going to look like?
AIESEC
YOUNG PERSON CREATE PROFILE ON OP
AIESEC
YOUNG PERSON
TALENT PLANNING CREATE PROFILE ON OP CREATE TEAMS AND ROLES ON EXPA
Departments Marketing
international operations
sales
finance & legal
talent development
team leaders
VISIBILITY TYPE (internal / external recruitment) GEOGRAPHIC VISIBILITY
(based on location)
AIESEC
YOUNG PERSON
TALENT PLANNING CREATE PROFILE ON OP CREATE TEAMS AND ROLES ON EXPA TM/TL OPPORTUNITIES ARE LAUNCHED ON OP
AIESEC
YOUNG PERSON
TALENT PLANNING CREATE PROFILE ON OP CREATE TEAMS AND ROLES ON EXPA TM/TL OPPORTUNITIES ARE LAUNCHED ON OP APPLY TO TXP OPPORTUNITIES
AIESEC
YOUNG PERSON
TALENT PLANNING CREATE PROFILE ON OP CREATE TEAMS AND ROLES ON EXPA TM/TL OPPORTUNITIES ARE LAUNCHED ON OP APPLY TO TXP OPPORTUNITIES CONTACT APPLICANT SELECTION PROCESS MATCH SELECTED APPLICANTS ACCEPT MATCH
AIESEC
YOUNG PERSON
TALENT PLANNING CREATE PROFILE ON OP CREATE TEAMS AND ROLES ON EXPA TM/TL OPPORTUNITIES ARE LAUNCHED ON OP APPLY TO TXP OPPORTUNITIES CONTACT APPLICANT SELECTION PROCESS MATCH SELECTED APPLICANTS ACCEPT MATCH DIRECT ALLOCATION IN ROLE AND TEAM IN EXPA
AIESEC
YOUNG PERSON
TALENT PLANNING CREATE PROFILE ON OP CREATE TEAMS AND ROLES ON EXPA TM/TL OPPORTUNITIES ARE LAUNCHED ON OP APPLY TO TXP OPPORTUNITIES CONTACT APPLICANT SELECTION PROCESS MATCH SELECTED APPLICANTS ACCEPT MATCH DIRECT ALLOCATION IN ROLE AND TEAM IN EXPA START OF TXP!
easy?
STRANGER ATTRACTION CONSIDERATION VALUE DELIVERY
investing in a better selection process
EwA
how it could look like! CONSIDERATION shortlist
VALUE match DELIVERY
Ongoing Ongoing
2-3 weeks
One click away!
TXP OP TXP OP
ALL LC
TXP OP
STRANGER
ATTRACTION APPLY
If we invest more time in high quality recruitment processes, select the profiles that match best our organisational essence and available opportunities, and have a proper expectation setting during the whole process before matching..
How do you see the evolution of your new member’s engagement and retention since Day 0?
STRANGER
ATTRACTION
CONSIDERATION
value delivery
tmp recruitment process Step 1: TXP Branding
Step 2: Talent Planning
Step 3: Selecting & Allocation
How can I take this forward? Check out our materials!
Step 1: TXP Branding
Step 2: Talent Planning
Step 3: Selecting & Allocation
Questions?
TXP OP will be launched early next week! Don’t forget to join our open space forum for more sharing and discussions! Thursday 23rd April
15.00 - 16.00 hs
Implementing TXP OP
16.00 - 17.00 hs
Using Team Minimums
Thank you!