East Bay Claims Association News Network - June 2014

JUNE 2014 Volume XXII Number VI

w w w. EastBayAdjusters.org

Since 1993 with East Bay!

East Bay Claims Association-

Foundation Failures WEDNESDAY

June 11, 2014

Join The EBCA as we welcome guest speaker Kurt Ahlich, PE, of Rimkus Consulting Group, who will address Foundation Failure issues

“Minute To Win It” at 2014 EBCA Golf Tourney Friday July 25, 2014 Eagle Vines Golf Course - see page 9

Join The EBCA for our next Luncheon Meeting

Wednesday

June 11, 2014

Foundation Failures!

featuring guest speaker

Kurt Ahlich, PE Rimkus Consulting Group - page 7

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East Bay Claims Association News Network • June 2014 The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

2014 OFFICERS

President

Vice President

Secretary

Treasurer

Joe Baughman

Gemma Houser

Michelle Windsor

John Ehlert

(925) 788-3875

(510) 803-7069

(925) 872-6333

(925) 469-8000

SRI Environmental

Paul Davis Restoration

jbaughman@srienviro.comm

CRDN

michelle.windsor@crdn.com

gemmahouser@hotmail.com

JR Structural

Coast Construction Company

john@jrstructural.com

jodi@coastconstruction.com

2014 BOARD OF DIRECTORS Ray Depa

Crawford & Co. Speakers Committee

Bryan Harrison Association News Network, Inc. Newsletter/Webmaster

Robert Mah RGL Forensic Accountants Finance Advisor

Lynna Harrison Association News Network, Inc. Membership Chair

Stevan Muir AAA

Past President

Jodi DeVillier

Karin Landry Van de Poel, Levy & Allen, LLP Legal Counsel

Kathleen Taylor Paul Davis Restoration East Bay CCNC Voting Rep/Special Events

(510) 533-7168

Eric Lewis CRDN Greater Bay Area Golf Tournament Committee

Lisa Winn TempHome Services CCNC Voting Rep

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To Eliminate Mold, Asbestos & Other Contaminants Don't Hold Your Breath Asbestos & Lead Abatement • Mold Remediation • • Demolition • Air Duct Cleaning • Hazardous Remediation •

(877) 683-9249

www.Alliance-Enviro.com

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East Bay Claims Association News Network • June 2014

“Minute To Win It” Golf soon!

Foundation Failures luncheon in June June message from 2014 EBCA President, Joe Baughman JUNE 2014

VOLUME XXII . NUMBER VI

2 3 5 6 7 9 10 11 12

• 2014 EBCA Officers & Board of Directors • June Message from 2014 EBCA President Joe Baughman • EBCA 2014 Calendar of Events • “From Everest To Arsonist” at May 14, 2014 EBCA • Foundation Failures at June 11, 2014 EBCA • “Minute To Win It!” at July 25, 2014 EBCA Golf Tournament - Register now!

• East Bay Claims A.N.N. Services Directory • Association News Network Job Connection classified ads • Join EBCA NOW for 2014!

www.EastBayAdjusters.org

Thank you to all that attended the luncheon last month on May 14th.

I would like to extend a big thank you to Gemma Houser for filling-in for me in my absence last month.

Special Thanks to CRDN, and Ashley, for providing us with our table centerpieces for May. For more information about this sponsor please visit their web site www.crdn.com . We are looking to still fill a few spots for the remainder of this year. If you are interested in sponsoring please contact Donna Topp at owner@ unitseastbay.com or (925)454-8648.

I have heard nothing but great things about our speaker in May, Ulises Castellon, CPCU, of Fire Cause Analysis, and the wonderful presentation he did for us. Ulises is a great and engaging speaker who always does a wonderful job, no matter what the topic. This lunch presentation also was worth 1 CE credit for those that chose to participate.

EBCA has begun to offer ongoing CE credits throughout this year and many more to come in 2015. If you have a topic you would like to hear about or have a suggestion, please contact me via email to discuss. I’m always open to new ideas.

It’s just around the corner!!!! Mark your calendars, the EBCA’s 12th annual golf tournament will be held back at Eagle Vines Golf Course in the Napa Valley on Friday July 25th. This year’s theme of “Minute to Win It” is set to be one of our best yet. Sponsorships are almost sold out and only a couple foursomes remain. Please continued page 4

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East Bay Claims Association News Network • June 2014

President’s Message continued from page 3

Restoring peace of mind San Francisco/San Mateo/Mtn View 800/439-8833

Novato

415/493-2211

Napa/Vallejo/Benicia 800/648-1608

Concord

800/480-TIDY

Oakland/Alameda 510/351-0581

Livermore/Hayward 925/960-1377

Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial

www.servicemasterclean.com

contact Joe Baughman of SRI Environmental, Inc. at jbaughman@srienviro.com or co-chair Eric Lewis of CRDN at ericcrdn@att.net for further details or check out the EBCA web site at www.eastbayadjusters.org.

June is looking like its going to be another great luncheon meeting with attendance up and membership rising monthly, its showing that EBCA members do care about their association. We are happy to have Kurt Ahlich, PE, of Rimkus Consulting Group, to speak on Foundation Failures. Kurt was originally slated for the end of the 2014 but we had a last minute cancellation, and we thank Kurt very much for stepping in last minute. For more information on Kurt and his company please see his bio inside this newsletter.

Our Membership Drive is in full effect. If you have not yet renewed or joined for 2014 I invite you to do so now. You can go to our website www.eastbayadjusters. org to become a member or feel free to contact our Membership chair Lynna Harrison for more information at (925) 785-7021 or lynna@associationnewsnetwork. com. Please do not forget to respond to our Evite or call Michelle Windsor- Baughman at (925) 872-6333 or mdutchgirl@sbcglobal.net. It’s simple to purchase your lunch now online at www.eastbayadjusters.org.

I look forward to seeing you all at Zio Fraedo’s in Pleasant Hill on June 11th at our next luncheon meeting.

Respectfully,

Joe Baughman

Joe Baughman 2014 President, East Bay Claims Association SRI Environmental, Inc. (925) 788-3875 jbaughman@srienviro.com

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East Bay Claims Association News Network • June 2014

Details and Updates at EastBayAdjusters.org Wednesday, June 11, 2014 Luncheon meeting Kurt Ahlich, PE Rimkus Consulting Group Foundation Failures

Wednesday, September 10, 2014 Luncheon meeting Speaker/Presentation tba Wednesday, October 8, 2014 Luncheon meeting Speaker/Presentation tba Wednesday, November 12, 2014 Luncheon meeting Speaker/Presentation tba Friday, December 5, 2014 - Annual EBCA Holiday Party - details tba

- see page 7

Friday, July 25, 2014 12th Annual EBCA Golf Tournament Eagle Vines, Napa - “A Minute To Win It!” August 18-20, 2014 21st Annual Claims Conference of Northern California “Hitting A Home Run - covering ALL the bases” Hyatt Regency Downtown Sacramento www.ClaimsConference.org

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery

3 Childrens’ Hospital Oakland

3 Insurance Industry Charitable Foundation 3 Food Bank of Contra Costa & Solano Counties

Complete Rebuild Plans for Insurance Repair Projects

(Architectural, Structural, Title 24, Etc.)

3 American Foundation for Suicide Prevention

600 Main Street, Suite E Pleasanton, CA 94566

925.469.8000

www.JRStructural.com

Structural Evaluations & Reports Residential Remodels, Additions, & New Homes

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East Bay Claims Association News Network • June 2014

“From Everest to Arsonist” A Case Study CE Course at May EBCA

By Lynna Harrison, Association News Network, Inc. Photos by Bryan Harrison

The East Bay Claims Association would like to thank their incredible guest speaker, Ulises Castellon, CPCU, of Fire Cause Analysis. He brings a story to life with a great sense of humor & was well received by an impressive crowd.

His presentation was proof that a through Investigation of your claim will make all the difference; especially when EBCA Secretary Michelle Windsor-Baughman and Gloria EBCA VP Gemma Houser ran the May meeting, and thanked it ends up in Litigation.

Haskins, of FCA, registered folks for the May meeting class. guest speaker, Ulises Castellon, CPCU. Ulises told the complete story: a multimillionaire was convicted of arson and took a pill of poison in the court room to commit suicide. The story showed the desperation and ignorance of a man about to lose his 3.5 million dollar home.

Please join us on June 11th for the next East Bay Claims Association luncheon.

Thanks to CRDN for the very festive Congratulations to May meeting May meeting table decorations.

50/50 drawing winner Matt Weaver, of For info on sponsoring a future Congratulations to May meeting 50/50 Titan Environmental Solutions, Inc. meeting, contact Donna Topp: Raffle winner, Matt Weaver, of Titan (925)454-8648

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construction, inc.

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Pleasant Hill - Main t: 925-944-0502 Stockton t: 209-982-0502 Fairfield t: 707-864-8880 msconstruction.com

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East Bay Claims Association News Network • June 2014

East Bay Claims Association-

Foundation Failures WEDNESDAY

June 11, 2014

Join The EBCA as we welcome guest speaker Kurt Ahlich, PE, of Rimkus Consulting Group, who will address Foundation Failure issues

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Join The EBCA oin the East Bay Claims Association Wednesfor our next Luncheon Meeting day, June 11, 2014, for our next luncheon meeting, as we welcome Mr. Kurt Ahlich, Wednesday PE, with Rimkus Consulting Group, who will address Foundation Failures.

Mr. Ahlich is a licensed Civil Engineer, Engineering Contractor, and General Contractor. He is experienced in civil and geofeaturing guest speaker technical analysis, failure analysis, design, and construction services. His construction Rimkus Consulting Group experience includes construction manageat ment, procurement, cost estimation, schedulZio Fraedo’s ing, and dispute resolution. He also has vast 611 Gregory Lane, Pleasant Hill, CA 94523 landslide, soiling subsidence, and retaining 11:15a.m. Check-in/Registration wall repairs experience.

Noon Luncheon Meeting There is no cost for adjuster members to Luncheon FREE to attend this event, so invite your associates to 2014 Adjuster Members join you, and gain some valuable tools for Adjusters May Now your professional position.

Join for FREE as well Please make a reservation with 2014 (suggested $10 donation to the EBCA Charitable Fund) EBCA Secretary Michelle Windsor-Baugh- Non-Adjusters, please purchase your lunch online, at: www.EastBayAdjusters.org man, by email: michelle.windsor@crdn.com, For payment by cash or check at the door, or call: 925-872-6333.

June 11, 2014 Foundation Failures

Kurt Ahlich, PE

please make reservations now with

2014 EBCA Secretary, Michelle Windsor-Baughman: michelle.windsor@crdn.com, or 925-872-6333.

8

East Bay Claims Association News Network • June 2014

CEA policyholders file claims, receive payments for damage from La Habra earthquake But recent earthquakes show that Californians are uncertain about their insurance coverage SACRAMENTO, Calif. — The California Earthquake Authority (CEA) has paid numerous claims for damage to homes that sustained relatively minor damage from the March 28 magnitude-5.1 La Habra earthquake. To date, most CEA claim payments from the La Habra shake are to help cover costs for emergency repairs—a new feature in CEA homeowners policies that does not require meeting a deductible to receive payment.

"On the one month anniversary of the La Habra earthquake, we are again reminded that we live and work in earthquake country," said Insurance Commissioner Dave Jones. "California is intersected by a complex fault system.

Residents should learn about the risk in their area and what steps they should take to mitigate and prepare for the inevitability of the next major quake."

Home insurance companies that offer CEA polices have responded to hundreds of calls from California residents who ask if they have coverage for earthquake damage.

“Home insurance policies do not cover earthquake damage,” said CEA CEO Glenn Pomeroy. “Without a separate earthquake-insurance policy, California residents with earthquake damage will be

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responsible for costs to repair or rebuild their homes, and to replace their personal property.”

Many claims filed after the La Habra quake have been denied because many of those residents did not have separate earthquake-insurance policies. Other claims have been denied because their damage did not exceed their coverage deductibles.

CEA’s policies are designed to help homeowners and renters recover from damaging earthquakes. Deductibles of 10 or 15 percent are necessary to help reduce premiums. Though some believe earthquake-insurance premiums for older homes in high-risk areas are costly, CEA has lowered rates over time by a total of 45 percent and offers earthquake coverage for all Californians who insure their home with a CEA participating insurer, regardless of where they live.

California has two-thirds of the nation’s earthquake risk, yet fewer than 11 percent of California residents have protected their household finances with earthquake insurance.

To learn more about CEA renters and homeowners policies (including mobilehomes and condominium units), and to get a premium estimate, go to CaliforniaRocks.com.

East Bay Claims Association News Network • June 2014

“Minute To Win It” Theme at July 25 EBCA Golf Tournament

9

Friday July 25, 2014 Eagle Vines Golf Course 580 South Kelly Road Napa, CA www.EastBayAdjusters.org Shotgun at 11:00 a.m.

Lunch will be provided on carts.

Sponsors need to arrive by 9:00 a.m. to check-in and set-up tee box.

Golfers should arrive by 9:30 a.m. to check-in Prime Rib Awards Dinner Banquet will be start between 5:30-6:00 p.m.

Tickets to the dinner may be purchase separately for just $35/person

Sponsorship

2014 Golf Tournament Committee Contacts:

Purchases

Golf Chair/Sponsorships Joe Baughman SRI Environmental 925-788-3875 jbaughman07@yahoo.com

Foursomes, contact: Eric Lewis, CRDN ericcrdn@att.net

Now Available

register online at: EastBayAdjusters.org

EastBayAdjusters.org

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www.AssociationNewsNetwork.com

(925) 785-7021

Providing free Print Publications and Web Site production and marketing services to P&C Claims organizations throughout Northern California through the generous support of our ad sponsors

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East Bay Claims Association News Network • June 2014

EAST BAY CLAIMS AssociationNewsNetwork Services Directory Paid Sponsorship listings directory - for info on being included, call 209-229-8240, or email: info@AssociationNewsNetwork.com

ACCIDENT RECONSTRUCTIONISTS

BOSTER, KOBAYASHI & ASSOCIATES - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fax (510) 651-7702 Fremont, CA 94538 THE RESTORATION CLEANUP COMPANY Water, Smoke & Mold Damage Specialists 800-500-4310 Sewage Decontamination www.thecleanupco.com RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists (800) 400-5058 32550 Central Ave. Fax (510) 324-8016 Union City, CA 94587 tumland@restorationmanagement.com

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 K2GC GENERAL CONTRACTOR, INC. - Ken Turnage We treat your home as if it were our own, www.K2GCinc.com • (925)754-5232 and value your time as we do our own.

K2GC@comcast .net MARK SCOTT CONSTRUCTION, INC. - Troy Brincat/David Dickerson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 SPRINGS CONSTRUCTION - Murat Zelinki 881 Hurlingame Ave. (650) 888-5150 Redwood City, CA 94063 www.SpringsConstruction.com WINGARD CONSTRUCTION - Nichole Norton 2 4 Hr. Em (800) 232-7150 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett kpickett@amer-tech.com • (510) 429-5000 30911 Wiegman Road Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists (800) 400-5058 32550 Central Ave. Fax (510) 324-8016 tumland@restorationmanagement.com Union City, CA 94587

ENGINEERS - FORENSIC

I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 600 Main Street, Suite E www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 inquiry@fcafire.com Nevada, Oregon, N. Dakota & Minnesota

FLOOR COVERING

FLOOR COVERINGS INTERNATIONAL - Steve Taylor 5757 Sonoma Dr. (925) 426-8800 Pleasanton, CA 94566 steve.taylor@floorcoveringsinternational.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BLUE SKY CLEANERS - Robert Strong Garment Restoration - Nobody CARES about you more (925) 455-6000 Bob@blueskycleanersca.com Fax (925) 445-6002 CRDN - Steve Depper/Michelle Windsor 2094 Mt. Diablo Blvd.

(877) 939-1588 Walnut Creek, CA 94596 www.crdngba.com FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd Natalie Lagorio: nlagorio@frsteam.com • 510-723-1000 Hayward, CA 94545 Liza Andrade: landrade@frsteam.com • 510-723-1000

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com THE RESTORATION CLEANUP COMPANY Contents Restoration Specialists 800-500-4310 Asbestos Decontamination, NS Inventory www.thecleanupco.com RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists (800) 400-5058 32550 Central Ave. Fax (510) 324-8016 Union City, CA 94587 tumland@restorationmanagement.com SERVICEMASTER OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) 960-1377 Livermore, CA 94550 Fax (925) 960-1376 SERVICEMASTER OF NAPA VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 continued next page

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East Bay Claims Association News Network • June 2014

AssociationNewsNetwork.com

POSITIONS AVAILABLE CLAIMS INDUSTRY PLACEMENTS

Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-9354426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

TEMPORARY HOUSING/INSURANCE CLAIMS -

Assured Relocation is the leading national temporary housing provider for insurance companies. The position is fast paced. We need people with empathy, a sense of urgency, and claims experience using software (Salesforce preferably). Salary/benefits/exciting work environment in Menlo Park. Email resume/cover letter to Jobs@assuredrelocation.com.

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Next Deadline for submissions is June 20, 2014 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com

E.B.C.A.N.N. Services Directory PROPERTY RESTORATION/CONTENTS - continued

SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER OF SAN MATEO/SAN FRANCISCO - David Decker 439 Eccles Ave. david@smsanfran.com • (650) 593-4700 S. San Francisco, CA 94080 Fax (650) 873-6334 SERVICEMASTER RESTORATION SERVICES - Ryon Hayward Serving Contra Costa ryon@sharjo.com • (800) 480-TIDY & Marin Counties www.svmcleaning-restoration.com

WEB SITE DEVELOPMENT

HARRISON PROMOTIONAL SERVICES - Bryan Harrison Web site development, hosting, (925) 708-5569 and social media harrisonpromo@yahoo.com

A HUGE thank you to ALL Our Paid Ad & Listing Sponsors. This works because of you!

THANK YOU!!!

Deadline for all Submissions for the July 2014 issue is

June 20, 2014 info@AssociationNewsNetwork.com • 925-785-7021

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

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Foundation Failures at June 11 EBCA

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