Sacramento Claims Association News Network - May, 2019

Sacramento Claims Association News Network

SINCE 1994 WITH SCA

Volume XXVI • Number V

www.SacramentoClaims.org

“Viva Las Vegas!”

Sacramento Claims Association Annual

Turkey Creek Golf Course

1525 California 193 • Lincoln, CA 95648 - see page 7

Golf Tournament Friday, May 17, 2019

Then, join the SCA Social Gathering of the year @

Alvarez on Preventing Workplace Violence at April SCA Luncheon Thursday

- see page 6

June 13, 2019

- see page 11

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Sacramento Claims Association News Network • May 2019

Sacramento Claims Association 2019 SCA Executive Staff

President

Vice President

Steve Moore

Mathieu Schwartz

Barrish Pelham & Associates a Degenkolb Company smoore@degenkolb.com Education Committee Chair

Hanover Insurance mathieuschwartz@hotmail.com Golf Tournament Chair

Bryan Harrison

Association News Network bryan@associationnewsnetwork.com Communications Chair

Treasurer

Rob Sedgwick

Jim McCurley

RegasGroup andrealatimer@regasgroup.com Social Committee

Baker Tilly Jim.McCurley@bakertilly.com Giving Committee Chair

Belfor Property Restoration rob.sedgwick@us.belfor.com Reservations/Membership Chair

2019 SCA Board of Directors Jackie Irrgang Nanette Hay

efi Global nanette.larsen@efiglobal.com Membership/Reservations

Andrea Latimer

Secretary

CRDN of Capitol Corridor jackie.irrgang@crdn.com Social Committee

Ashley Ramsey

Jason Kettlehut

Water, Smoke & Mold Removal jason@watersmokemold.com Social Committee Chair

Tami Umland

Restoration Management Company tumland@rmc.com Social Committee

Duarte Construction Ashley@duarteconstruction.com Social Committee

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Sacramento Claims Association News Network • May 2019

Sacramento Claims May The Course Be With You! Association News Network

www.SacramentoClaims.org May 2019 • Volume XXVI • Number V

SCA MISSION STATEMENT: “The Sacramento Claims Association is a professional organization fostering contact and communication among its members and others in the insurance claims industry. The cornerstone of the Sacramento Claims Association is rooted in four primary areas: Education; Charitable; Communication; and Social.”

www.SacramentoClaims.org

May 2019 Message from SCA President, Steve Moore, PE, CASp

Golf tournaments, horse races, and educational classes. These are all things that occur on, in , or along a course! For the SCA it looks like the month of May is filled with ”course” related things. So, of course, as a matter of course, a course of action…

To quote Whitesnake…”Here I go again”…a ginormous THANK YOU! to Mr. Hector Alvarez!

Hector thrilled and educated our Members at the annual April luncheon. Hector’s presentation on “Workplace Violence, Prevention and Coping” was very well attended and informative.

Hector focused his presentation on how our many Members, who are in the field dealing with property claims, can identify potential threats, make sure they are not perceived as a potential threat, and must consciously plan for any potential threats. Hector contacted me the day after the luncheon and let me know it was his pleasure speaking to our group and he would love to do it again!

Although our own Rob Sedgwick was there at the luncheon, and was willing, Hector did not need a “practice dummy” for any selfdefense moves. Both Rob and I were a little disappointed.

SCA President Steve Moore, PE, CASp

sold out of both sponsorships, tee boxes, and golf foursomes!

WOW! Our dual team of Eagle Sponsors, JM Environmental and Regas Group, are back to astound us with their tee box set ups on hole #1 and #18. I can’t wait to see the tee box setups for this year’s theme “Viva Las Vegas!”

The SCA Board of Directors would like to throw out a humongous THANK YOU! to our Membership for your continued support of our association’s main fundraiser! So, please make sure your annual dues are paid and hopefully you can participate in the golf tournament some how or some way. For more information please visit our website at www. sacramentoclaims.org.

Looking forward at the SCA Calendar of Events, I can see our annual social mixer at Mayahuel in June and also the SCA Family Night at the River Cats game!

As we get closer to each of these Speaking of staying on course, events more information will be it is that time of year again! The available on our website.

SCA Annual Golf Tournament To persevere with as much deteris set for Friday, May 17, 2019, mination, energy, or fortitude as at Turkey Creek Golf Course! one can until the end of a race, Mathieu Schwartz has his fine competition, or contest. That is tuned machine running smoothly the definition of the term “staying and believe it or not we are nearly continued page 5

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Sacramento Claims Association News Network • May 2019

May The Course People On The Move Be With You! Belfor Welcomes Marketing Manager, Rob Sedgwick continued from page 3

the course”. I believe the SCA is definitely “staying the course”!

Although we are not in a race or a contest, the SCA and its Membership continue to roll on down the road with energy and determination! I look forward to seeing everyone in the next several months and talking with you about our SCA!

Steve Moore

Steve Moore, PE, CASp 2019 SCA President c: 916.502.7633 www.barrish.com smoore@degenkolb.com Barrish Pelham & Associates, a Degenkolb Company

San Luis Obispo. He lives in Lincoln with his wife, Victoria, and their two children, Reese and Chase.

BELFOR General Manager, Grant Cody is very excited to announce the new Sacramento office Marketing Manager, Rob Sedgwick.

and decontamination, and final rebuild. BELFOR is the Single Source for Emergency Services; Vital Records; Duct Cleaning; Electronics and Machinery; “Rob acknowledges Environmental Services; Mold; the advantage of Bel- Reconstruction; Pre-planning for’s size and struc- and Consulting”. ture as the worldwide Belfor may be reached at leader in Property Restoration,” 800.856.3333 any time, day or Mr. Cody stated, “and knows he night 365 days a year. is a perfect fit for the culture here There are over 165 full-service in the Sacramento office”.

BELFOR locations across North

Many of you may Rob Sedgwick already know Rob Sedgwick, who has been in the restoration industry for the last eight years. He is currently serving his third term as a board member for Mr. Cody went on to state that Sacramento Claims Association. “Belfor will restore your facilRob grew up in Sacramento and ity and personal/mission-critical graduated with a Bachelor of contents. From Emergency ReScience degree from Cal Poly, sponse, through structural drying

America.

Rob can be reached at rob. sedgwick@us.belfor.com, cell # 916.661.1094, or say hello to him at the next SCA event!

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5

Sacramento Claims Association News Network • May 2019

Donovan Flores to lead sales for growing American Leak Detection - Sacramento Sacramento, Calif. – May 1, 2019 – Donovan Flores, a service-industry sales veteran, has joined American Leak Detection – Sacramento as the franchise’s Sales Manager. Flores joined the management team at American Leak Detection – Sacramento last month and will be responsible for driving all sales and revenue growth goals for the nine-county service franchise.

“We are thrilled to have Donovan join our management team,” said Monte Routon, Manager, American Leak Detection – Sacramento. “Donovan brings with him an extensive understanding of how service companies work and an ability to help develop and build trusted relationships.

“These are exciting times at American Leak Detection – Sacramento and we are confident Donovan will play an integral role in our success and growth.”

Prior to coming to American Leak Detection – Sacramento, Donovan served as the Account Manager at Servpro for more than five years. In addition,

he was Director of Sales for IDXCentral.com, an online real estate web design company. He was also District Manager for SCA Incontinence Care and Health System Account Manager at Cardinal Health, both health care companies.

Donovan is a professional who excels in uncovering client needs and providing solutions. Donovan is well-known in the Sacramento service industry as one of the most accessible, dependable, and knowledgeable Account Managers around.

“American Leak Detection – Sacramento is the gold standard in Sacramento for leak detection and has been for decades,” said Flores. “I am gratified to be part of such a hard-working, experienced, innovative, and trusted service provider and to help others in the area appreciate and connect with their mission of excellence.”

American Leak Detection is a nationally recognized leader in non-invasive leak detection. Its technicians, located in franchises

2019 SCA

Upcoming Events

Viva Donovan Flores

around the country, are expertly trained to find leaks of all sizes and causes in residential and commercial plumbing systems, irrigation systems, and pools and spas.

American Leak Detection – Sacramento has been serving the nine counties surrounding the Sacramento Valley since 1983.

To learn more about industry advances and the other advantages in partnering with American Leak Detection – Sacramento, please contact Donovan Flores at (916) 298-5091 or at info@ americanleakdetect.com. ] For more information about American Leak Detection – Sacramento, visit www.AmericanLeakDetection.com.

Friday May 17, 2019

Annual SCA Golf Tournament

“Viva Las Vegas!”

Turkey Creek Golf Course, Lincoln 7am registration • 9:30 am shotgun

Thursday, June 13

SCA Social: Tequila Museo Mayahuel

July 2019

SCA Family Night @ The RiverCats

August 27-29

26th Annual CCNC www.ClaimsConference.org

September 12

SCA Luncheon Meeting

October 10

SCA Top Golf Adventure

December 12

Holiday Luncheon Gathering

6

Sacramento Claims Association News Network • May 2019

Hector Alvarez on Preventing Workplace Violence at April SCA Luncheon Old Sacramento, CA – The Sacramento

Claims Association held their first luncheon meeting of the year, the annual “Education Luncheon”, April 18, 2019 at the Firehouse in Old Sac. Guest speaker, Hector Alvarez, engaged the crowd on how to avoid

putting oneself in harm’s way, as well as scenarios of times when avoidance isn’t feasible. SCA special guest speaker, Hector Alvarez, addressed the group with the SCA President, Steve Moore, thanked special guest speaker, He offered some best practices for coping and difficult topic of violence prevention at the April 18, 2019 luncheon.

Hector Alvarez for sharing his expertise with the group. dealing with less than desirable situations as well, over the course of about a 45 minute presentation.

Hector R. Alvarez, CTM, of Alvarez Associates, LLC - Workplace Threat Management, also offered specific tips and strategies on how to respond to unwanted situations and challenging people.

SCA President, Steve Moore, welcomed the crowd at the April 18, 2019 SCA Educational Luncheon meetcontinued page 10

A good crowd turned out for the April luncheon in the basement room at the Firehouse in Old Sacramento

Hector Alvarez engaged the crowd with his presentation on preventing workplace violence.

ing at the Firehouse in Old Sacramento.

Sacramento Claims Association News Network • May 2019

Annual SCA

Golf Tournament Friday, May 17, 2019

“Viva Las Vegas!”

Turkey Creek Golf Course

1525 California 193 • Lincoln, CA 95648

We have booked the course for the entire day so if you did not get a chance to play or you wanted to go and try a hole again, grab a cart at any time after the tournament until the sun sets and play.

If you would like to forward this information onto someone else that may be interested then please do so and have them contact me to reserve a sponsorship and/or foursome.

Mathieu Schwartz

SCA Vice President/Golf Tournament Chair

mathieuschwartz@hotmail.com

Huge Thanks to Our Returning Grand Sponsors!

Shotgun Start at 9:30 AM

Registration begins at 7:00 AM

***Reserve Your Golf Foursomes: $600*** Hole Sponsorships and numerous special sponsorships from which to choose.

First right of refusal goes to those who sponsored last year.

Once offered, we will open options up to all.

Register to Play and/or Discover Sponsorship options at:

www.SacramentoClaims.org

Range Balls, Putting Contest and Continental breakfast begin at 7:00 AM. Full buffet dinner and awards/raffle following tournament (4p.m.- 6p.m.)

Non-golfers are welcome to purchase dinner-only tix for the awards banquet

**Golfer Tee Prizes** Register to Play and/or Sponsor at:

www.SacramentoClaims.org

916.418.9100

- Sacramento - Truckee - Oakland/Pleasant Hill

• • • • • • •

Cause/Origin Investigations Foundation Failure Structural Analysis & Assessments Upcoding & Betterment Subrogation Claims Scope & Damages Reconstruction Documents

www.BARRISH.com

7

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Sacramento Claims Association News Network • May 2019

Sacramento Claims Association

2019 SCA Membership!

Join/Renew for 2019 NOW!

Annual Membership earns discounts, includes priority privileges and helps fund the organization The Sacramento Claims Association Membership Committee would like to encourage you to join and/or renew your annual membership to the association. Member dues provide a significant financial support to the organization, and a strong membership helps to keep a non-profit like SCA viable and alive. Without all of us together there would be no SCA. “This organization could not maintain the strong standing we enjoy today without the support of all our members,” stated SCA President Steve Moore.

The organization has worked diligently to continue to provide programs and events of interest and value to claims adjusters and the surrounding claims service community.

“The Sacramento Claims Association is always committed to maintaining a high degree of professional courtesy within our ranks.”

In addition to the organization actively taking measures to continue to raise its standing within the community at large, the association has been building on its sphere of local charitable causes to support.

The SCA Board has opted to continue to offer annual FREE Memberships to insurance carrier adjusters (with an optional suggested Jump On-Board NOW! $10 donation going to the charitable fund). Completion and submission of a simple membership application now allows all such claims people the benefits of membership.

Go to www.SacramentoClaims.org

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Email: bryan@associationnewsnetwork.com or

Call 209-597-8157

9

Sacramento Claims Association News Network • May 2019

Sacramento Claims Association News Network Services Directory Thanks to all our paid directory listing sponsors

ALTERNATIVE DISPUTE RESOLUTION

ERNEST A. LONG ADR - Ernie Long 2630 J Street 916-442-6739 • Fax 916-4424107 Sacramento CA 95816 elong@ernestalongadr.com

ATTORNEYS - DEFENSE

NAGELEY, MEREDITH & MILLER, INC. - Greg Meredith 8801 Folsom Boulevard Suite 172 (916) 386-8282 • Fax (916) 386-8952 Sacramento, CA 95826 GMeredith@NMLawFirm.com PORTER SCOTT - Lindsay A. Goulding 350 University Avenue, Suite 200 www.porterscott.com • 916.929.1481 ext. 470 Sacramento, CA 95825 lgoulding@porterscott.com • Fax: (916) 927-3706

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

A-1 REMEDIATION - David Brooks 4270 Pell Drive dave@a1remediation.com • (916) 568-7624 Sacramento, CA 95838 www.A1remediation.com • Fax (916) 568-7639 ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 2965 Ramco Street. Barry.Metcalf@atirestoration.com • (916) 388-2440 West Sacramento, Ca 95691 Fax (916) 388-2445 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Tossa McComb 1588 Santa Ana Ave. www.pwstephensinc.com • (916) 565-1700 Sacramento, CA 95838 www.pwsei.com

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800

www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com DH CONSTRUCTION - Ken Daley/Robert King 4324 Orange Grove Ave. www.DHfirerestoration.com • (916) 481-3297 Sacramento, CA 95841 ken@dhfirerestoration.com FITE & COMPANY CONSTRUCTION - Jeff Black 9857 Horn Rd jblack@fiteproperties.com • (916) 366-5695 Sacramento, CA 95827 Fax (916) 361-9043 JP GALLAGHER CONSTRUCTION, INC. - Jack Gallagher (916) 722-0623 6380 Tupelo Dr., # 8 jack@jpgallagherconst.com • Mobile (916) 846-0623 Citrus Heights, CA 95621 www.jpgallagherconst.com • Fax (916) 722-0624 HALDEMAN RESTORATION COMPANY - Jason Haldeman P.O. Box 4244 www.hcbuilders.com • (530) 885.8085 Auburn, CA, 95604 jason@hcbuilders.com • Fax (530) 885.8985 MARK SCOTT CONSTRUCTION, INC. Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 PROBILT CONSTRUCTION - Roger Kolb 3770 West Pacific Ave. rogerkolb57@gmail.com • (916) 455-1782 Sacramento, CA 95820 Fax (916) 455-1783 WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Lodi office: (209) 368-2464 reconstruction needs email@wingardconstruction.com • Concord: (925) 689-9322

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 2965 Ramco Street.

Barry.Metcalf@atirestoration.com • (916) 388-2440 West Sacramento, Ca 95691 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Tossa McComb 1588 Santa Ana Ave. www.pwstephensinc.com • (916) 565-1700 Sacramento, CA 95838 www.pwsei.com

ENGINEERS - FORENSIC

BARRISH PELHAM, a Degenkolb Co. - Steve Moore, PE, CASp

Consulting Engineers - Sacramento, (916) 418-9100 Truckee, Pleasant Hill www.Barrish.com COMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E. Fire C&O, Property Liability, Thermography, Structural 4230 Kiernan Av., Suite 210 wilkins@complere.com • (209) 545-8165 Modesto, CA 95356 www.complere.com • Fax (209) 545-8170 I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

EFI GLOBAL - Michael OConnor, P.E. Civil, Structural, Electrical, (916) 640-0640 Mechanical, Fire O&C, Repair Plans www.efi-global.com

ENVIRONMENTAL TESTING & CONSULTING

ENVIRONMENTAL SCIENCES SERVICES - Shane Jones PO Box 452 (916) 417-5361 Lockeford, CA 95237 envss1ca@gmail.com RegasGroup ENVIRONMENTAL CONSULTANTS - Dominick Sager 705 E. Bidwell St Ste 2-244 service@regasgroup.com • 916-235-3110 Folsom, CA 95630 www.RegasGroup.com

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com

FLOOR COVERING

MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Monte Routon P.O. Box 525 aldsacto@yahoo.com • (916) 331-6443 Fair Oaks, CA 95628 www.AmericanLeakDetection.com BULLSEYE LEAK DETECTION - Daniel Spatz 4015 Seaport Blvd. www.bullseyeleak.com • (916) 760-8944 West Sacramento, CA 95691 office@bullseyeleak.com CITY WATER CONSERVATION, INC. - Jame Bolin/Colin Marcee Serving the Gr. Bay Area, Sacramento, San Joaquin & Stanislaus Counties (209) 652-4378 Use our online scheduling feature @ https://CityWaterConservation.com MASTERS WHOLESALE - Mike LaVerdure 2504 Mercantile Dr. mlaverdure@masterswholesale.com • (916) 997-0423 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3891

MOVING / STORAGE

GO MINI’S OF SACRAMENTO, CA - Eva Hanifi Moving • Storing • Restoration eva@gominis.com • (916) 538-5813 Greater Sacramento area cell: (916) 280-1525

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY REMOVAL - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269 continued next page

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Sacramento Claims Association News Network • May 2019

SCA/ANN Services Directory continued from previous page

PROPERTY RESTORATION-CLOTHING SPECIALISTS

Bright Leaf Cleaners - Liza Wisecarver Servicing all BrightleafCleaners.com • cell (925) 406-9889 of Northern CA liza@blcleaners.com • office (925) 455-6000 CRDN CAPITAL CORRIDOR - Jackie Irrgang & John Philip 1462 Tanforan, Ste F (916) 978-5959 Woodland, CA 95776

CRDN@signclean.net FRSTeam - Mike Jones 910 Striker Ave. Ste E (916) 997-8119 Sacramento, CA 95364 mjones@frsteam.com

Upcoming Northern California Claims Association Events Calendar Friday, May 17

Sacramento Claims annual Golf Tournament - “Viva Las Vegas”!

- see page 7

Friday, May 24

Mid-Valley Claims annual Fair Claims Settlement Practices Act Regulations Recertification luncheon meeting

Wednesday, June 12

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 2965 Ramco Street.

Barry.Metcalf@atirestoration.com • (916) 388-2440 West Sacramento, Ca 95691 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com SERVICEMASTER CLEANING & RESTORATION SERVICES - James Johnson Serving Sacramento (916) 983-8084 Placer & El Dorado Counties servicemastercrs@yahoo.com SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller Serving Napa County, Vallejo smnvb@interx.net • (800) 648-1608 and Benicia Fax (707) 257-1608 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Sacramento rscott@sharjo.com • (800) 480-TIDY Contra Costa & Sonoma Counties www.svmcleaning-restoration.com WATER SMOKE & MOLD REMOVAL - Jason Kettlehut 4095 Delmar Ave Suite #7 info@watersmokemold.com • (916) 779-3946 Rocklin, CA 95677 www.WaterSmokeMold.com

WINDOW COVERING

MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

Thank You to ALL our Subscribing Advertising Sponsors!

Deadline for submissions for the June 2019 issue is Friday, May 24th The Sacramento Claims Association News Network© is a production of Association News Network. Published monthly as a free service to the SCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N. or SCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.SacramentoClaims.org

Please submit articles for consideration by email, to: Bryan Harrison, Publisher Bryan@AssociationNewsNetwork.com • 209.229.8240

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East Bay Claims PAINT NITE!

Thursday, June 13

Sacramento Claims social - Museo Tequila Mayahuel

Thursday, June 27

Mid-Valley Claims Golf Tournament - Spanos Park, Stockton

Wednesday, July 17

East Bay Claims Association Day at the A’s Game - The A’s vs. Mariners

Links to all at: www.AssociationNewsNetwork.com

April SCA Luncheon continued from page 6

Mr. Alvarez is a security expert who specializes in workplace violence prevention. He is a Certified Threat Manager™ by the Association of Threat Assessment Professionals and an Instructor in Mental Health First Aid. Alvarez shared from his more than 25 years of experience serving as Security Director protecting one of our nation’s most sensitive critical infrastructures, to working as a city police officer and as a professional consultant.

He advocated a strong posture, demeanor and even assertiveness in defusing potentially hazardous situations, whether with workers directly, or for the many in the room who are out in the field, working with the public, distressed claimants and others.

His presentation helped bring a sense of clarity to many in the crowd, with better understanding of dealing numerous challenges

professionals face when out in the world, where threats of violence can happen.

Alvarez stated that the “Stranger Danger” scenario so often taught to children is a flawed perspective.

“A vast majority of the violent acts that happen to children come from people they know,” he stated.

Teaching kids how to interact with others, he went on to explain, is proven as a much more effective tool for them as they grow.

The SCA was pleased to have a person with the depth of experience Mr. Alvarez holds to discuss this type of topic. He was inclusive with the crowd, demonstrating a few scenarios, and providing clues for being prepared, from assessing a situation when you first arrive on the scene, to the most effective language to use to avert or minimize exposure. His presentation was very well received by the crowd.

11

Sacramento Claims Association News Network • May 2019

Join us for the next Sacramento Claims Association Event Plan now to attend the next SCA Social Gathering of the year

Thursday

June 13, 2019 @

3:30 pm - 6:30 pm 1200 K St., Sacramento, CA 95814 916-441-7200

Attend the Event $40 per person

Secure your spot(s) at www.SacramentoClaims.org

Tequila Tasting • Appetizers • Includes 2 Drink Tickets

Limited Prime Sponsorships Available!

Secure your spot(s) at www.SacramentoClaims.org

Grand Sponsorship Four available at $1200 each

All Six Festive Tables Sponsorship $600

One (1) Festive Table Sponsorship (based on availability) $175 per table

What?!

Tequila Bottle Sponsorship $200 per sponsor

Includes bottle of fine tequila as part of the tasting event, signage and recognition

You’re a member of Sacramento Claims Association and your company isn’t represented within these pages?

We can help you change that!

Call, click, email or text and we will make sure you’re in the next issue with an effective, budget-friendly, sponsorship solution

Reach out now!

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2019 SCA Golf Tournament Friday May 17

“Viva Las Vegas!”

Then, join the SCA Social Gathering of the year @

- see page 7

Alvarez on Preventing Workplace Violence at April SCA Luncheon

Thursday

June 13, 2019 - see page 6

- see page 6

- see page 11