East Bay Claims Association News Network - March 2015

March 2015 Volume XXIII Number III

w w w. EastBayAdjusters.org

Since 1993 with East Bay!

March 11, 2015 EBCA Luncheon Meeting

Demystifying Business Income Claims with Jim McCurley, of RGL Forensic Accountants Join EBCA This Wednesday

March 11, 2015 For our next luncheon of the new year as we welcome

Jim McCurley RGL Forensic Accountants at

Zio Fredo’s Restaurant 611 Gregory Lane Pleasant Hill, CA 94523 -see page 7

DNA of Fire Investigations “Sword or Shield” examined at February EBCA CE Seminar - see page 6

2

East Bay Claims Association News Network • March 2015 The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

2015 OFFICERS

President

Secretary

Vice President

Treasurer

Joe Baughman

Gemma Houser

Michelle Windsor

John Ehlert

(925) 788-3875

(510) 803-7069

(925) 872-6333

(925) 469-8000

SRI Environmental

jbaughman@srienviro.comm

CRDN

Paul Davis Restoration

michelle.windsor@crdn.com

gemmahouser@hotmail.com

Past President

Jodi DeVillier

JR Structural

Coast Construction Company

john@jrstructural.com

jodi@coastconstruction.com

(510) 533-7168

2 0 1 4 B O A R D O F D I R E C T O R S (President to appoint 2015 Board members) Ray Depa Crawford & Co. Speakers Committee

Robert Mah RGL Forensic Accountants Finance Advisor

Eric Lewis

Bryan Harrison

Lynna Harrison

Karin Landry Van de Poel, Levy & Allen, LLP Legal Counsel

CRDN Greater Bay Area Golf Tournament Committee

Stevan Muir

Kathleen Taylor

Latasha Wallace

Lisa Winn

Association News Network, Inc. Newsletter/Webmaster AAA

Association News Network, Inc. Membership Chair Paul Davis Restoration East Bay CCNC Voting Rep/Special Events

K2GC

TempHome Services CCNC Voting Rep

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3

East Bay Claims Association News Network • March 2015

2015Upcoming Events

Details and Updates at EastBayAdjusters.org

Wednesday, March 11, 2015 Luncheon Meeting

Demystifying Business Loss Claims

MARCH 2015

Jim McCurley, RGL Forensic Accountants

VOLUME XXIII . NUMBER III

- see page 7

2 • 2015 EBCA Officers & Board of Directors 2015 Upcoming Events & Speakers 3 •• EBCA EBCA Designated Charitable Beneficiaries 5 • 22nd Annual CCNC - “Hot August Claims!” of Fire Investigations - FREE morning CE seminar 6 • DNA February 11, 2015 to be followed by regular luncheon im McCurley on Business Loss Claims at the March 11, 2015 7 • JEBCA Luncheon & Overhead in the Trades, with Gene Hensley at April 8, 8 • Profit 2015 EBCA Luncheon 9 • East Bay Claims A.N.N. Services Directory 10 • Association News Network Job Connection classified ads Earthquake Claims MORNING CE Seminar followed by 11 • Handling regular luncheon - Wednesday, May 13, 2015 12 • Join EBCA NOW & SAVE for 2015!

EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

Wednesday, April 11, 2015 Luncheon Meeting

Overhead & Profit In The Trades Gene Hensley Vale Training Solutions - see page 8

Wednesday, May 13, 2015 Morning CE Course,

followed by Luncheon “Handling Earthquake Claims with EQ Insurance Expert Dan Dyce

Start time 8:30 am - check-in 8am Break 9:30 to 9:45 • End time 11:30 • 3 CE Credits Regular (paid) Luncheon to follow - see page 11

Wednesday, May 13, 2015 San Mateo Bridge Limo Fire Case Study Dennis Field Fire Cause Analysis

Friday, July 24, 2015

Annual EBCA Golf Tournament - Eagle Vines, Napa

www.EastBayAdjusters.org

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery

3 Childrens’ Hospital Oakland

3 Insurance Industry Charitable Foundation 3 Food Bank of Contra Costa & Solano Counties

3 American Foundation for Suicide Prevention

4

East Bay Claims Association News Network • March 2015

Join or Renew Your EBCA Membership Now for 2015!

The 2015 East Bay Claims Association Membership Drive is now in full swing! Annual membership do provide a significant financial support to the organization. And, a strong membership helps to keep a non-profit like EBCA viable and alive. Without all of us together there would be no EBCA. “We really appreciate all the support this organization has enjoyed the past several years,” stated EBCA President Joe Baughman. Overall membership and meeting attendance has been consistent and substantial. Still, the sense that there aren’t many adjusters at any given function remains pervasive.

“As with all our sister groups, we continue to encourage the carrier claims people and independent adjusters participate, and to become more involved,” Joe added. “East Bay Claims Association is always committed to maintaining a high degree of professional courtesy within our ranks.”

The organization has been actively taking measures to continue to raise its standing within the community at large, as well.

As an established charitable 501c(3) non-profit organization, EBCA has added the status of the Continuing Education Provider credential to the reasons to be more involved.

There seems to be a bit of a revival of carriers supporting their claims people joining and supporting their local associations.

The EBCA Board has opted to continue to offer annual FREE Memberships to insurance claims adjusters. Completion and submission of a simple membership application now allows all such claims people the benefits of membership.

Sign up or renew now at www.EastBayAdjusters.org.

Join EBCA Now for 2015!

Membership at: EastBayAdjusters.org

or contact Membership Chair, Lynna Harrison: Vi s i b i l i t y Print 925-785-7021

San Francisco/San Mateo/Mtn View 800/439-8833

Novato

415/493-2211

Napa County/Vallejo/Benicia 800/648-1608

Concord

800/480-TIDY

Oakland/Alameda 510/351-0581

Livermore/Hayward 925/960-1377

Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial

www.servicemasterclean.com

Adjusters May Now Join for Free!

Be A Mem r P l a y b eYour Ad Here!

P a r AContact Lynna Harrison t!

925-785-7021 or go to:

AssociationNewsNetwork.com/rat

tes/

5

East Bay Claims Association News Network • March 2015

22nd Annual Claims Conference Planning Underway

E

www.ClaimsConference.org

August 11-12, 2015

ver-learning, ever-growing, the Claims Conference of Northern Calfiornia, Inc. - a California non-profit corporation - continues with progress on the planning for the 22nd annual event. To be held Tuesday and Wednesday, August 11-12, 2015,

“Hot August Claims” is shaping up to be one of the best CCNC events yet.

The planning committee, comprised of representatives of local and regional insurance claims associations, is working diligently to uphold the organization’s long-standing tradition and reputation for a top-notch continuing education conference and trade-show.

WATER DAMAGE CLAIMS • Electronic Leak Detection & Repair • Sub-Slab Plumbing • Sewer Line Video Scans • Pools, Spas & Fountains

800-353-LEAK

www.AmericanLeakDetection.com

Complete Rebuild Plans for Insurance Repair Projects

(Architectural, Structural, Title 24, Etc.)

2015 CCNC President, Jack Corry, and Vice President, Tami Umland, both representatives of the Sacramento Claims Association, are leading a dynamic team working to put in place the accredited two-day series of seminars, along with the adjoining Trade Show event, Casino Night entertainment, and more.

600 Main Street, Suite E Pleasanton, CA 94566

925.469.8000

www.JRStructural.com

Structural Evaluations & Reports Residential Remodels, Additions, & New Homes

“Hot August Claims” is a theme befitting not only the Summer timing of the event, but in a big way plans for a sizzling conference and trade show.

With the early dates this year, the committee is positioning itself to get off on the right foot. Exhibit booth registration and sponsorship options are both already open and filling up fast, and early-bird registration pricing has been put in place.

“We are excited about topics and speakers currently being lined-up for this year,” stated an enthusiastic President Corry.

“CCNC is an event people look forward to, and we are committed to making it the best we can,” he added.

Amongst the programs is the day-long Earthquake Claims Certification, that will once again be presented by Dan Dyce.

Details and updates will be announced in the coming weeks.

It’s not too early to register to attend, and even book your hotel stay at the Hyatt Regency Downtown Sacramento. Site updates will be forthcoming at www.ClaimsConference.org, or Like the CCNC Facebook page: www.facebook.com/TheCCNC.

6

East Bay Claims Association News Network • March 2015

DNA of Fire Investigations - “Sword or Shield” examined at February EBCA CE Seminar

By Lynna Harrison

The East Bay Claims Association held their first “Continuing Education” (CE) seminar of 2015 February 11th. The organization was able to provide Three (3) Continuing Education Credits for all who attended the three-hour morning session. The class, which ran from 8:30-11:30 a.m., was followed by the regularly scheduled luncheon meeting.

The presenters, Ulises Castellon, CPCU, RPA, of Fire Cause Analysis, and attorney Sally Noma, of Jang & Associates, LLP, gave a very comprehensive presentation, complete with Powerpoint slides and video.

“Always make sure there is coverage and see if there is an identifiable third party,” Castellon advised.

“The most important thing is to find the cause of origin.”

Utilizing the NFPA 921 Guidelines. (National Fired Protection Agency), the duo led attendees through key elements of accepted Garment Restoration proper investigative methods for fire losses, Nobody CARES about you more showing step by step investigation protocol in determining site of origin and cause of ONVENIENT — open and each example fire. operating 7 days per week to provide quick response and turnaround of emergency items.

Keep an eye out “for potential fraud indicators,” they advised.

CCURATE — bar coding of all items They also stressed the importance of maincombined with our computerized tracking

C A R E S

system enhances our accuracy for processing, delivery and billing.

continued page 8

Speaker Committee Chiar & past President, Jodi DiVillier, thanked guest speakers Sally Noma and Ulises Castellon.

EBCA President Joe Baughman, and board member Kathleen Taylor had some fun running the luncheon door prize drawings.

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7

East Bay Claims Association News Network • March 2015

March 11th EBCA Luncheon

Demystifying Business Income Claims with Jim McCurley, of RGL Forensic Accountants Join the EBCA in welcoming our next luncheon guest speaker, Mr. Jim McCurley, Director at RGL Forensics in Sacramento at the March 11, 2015 luncheon meeting.

Mr. McCurley will be speaking on a subject of Business Income/ Extra Expense claims. His presentation will provide attendees with a basic understanding of what to expect during the adjustment of a Business Income claim primarily in the retail setting. Specifically, we will discuss: • the objective of Business Income insurance.

• The most prevalent policy language for Business Income

& Extra Expense coverage • Supporting documentation that should be obtained.

• Challenges that can arise in establishing the loss amount

including determining the appropriate “period of restoration” • Variations posed by the different ownership structures from

“mom and pop” operations to international name brand franchises.

Mr. McCurley received a BS in Accounting from Rutgers University in New Jersey in 1985. After working at more traditional accounting jobs in the Philadelphia area following graduation, he relocated to California and began his forensic accounting career in San Francisco in 1987.

In the early 1990’s, he moved to Sacramento to continue his career in the industry and raise a family. He has been running the Sacramento office of RGL since 1997 and has provided the local insurance community with a wide range of accounting support in property, liability and insurance defense.

Mr. McCurley was a key member of RGL’s Catastrophe Response Team during the 2005 hurricane season that included hurricanes Katrina, Rita and Wilma.

He currently holds the office of Treasurer of the Sacramento Claims Association, and has been active in the claims community since his arrival in Sacramento.

Outside the office, Mr. McCurley has adjusted to life as an “empty nester” after raising three sons in Fair Oaks. He and his wife, Hillary, will continue to explore California and hope to expand their newly found spare time traveling.

With emphasis on “Discovering and Defining Financial Value”, RGL’s forensic accounting, valuation, and technology experts work with insurance, legal, corporate and public sector professionals to evaluate economic damages and determine financial value. “Our professionals have decades of experience delivering forensic financial services with accuracy, efficiency and integrity,” McCurley states.

Join the EBCA for our next Luncheon Meeting of the Year!

Wednesday

March 11, 2015 as we welcome

Jim McCurley RGL Forensic Accountants

Business Income/Extra Expense claims at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 11:15am Check-in Luncheon 12:00 noon - 1:00pm

FREE to 2015 Adjuster Members Adjusters Now Join for FREE

(suggested $10 donation to the EBCA Charitable Fund) $45 Non-Members/Guests or No Reservations

$35 for current paid 2015 Associate Members Purchase your lunch online, at:

www.EastBayAdjusters.org

Otherwise, for payment by cash or check at the door, please make reservations now with

2015 EBCA Secretary, Michelle Baughman:

michelle.windsor@crdn.com • 925-872-6333

8

East Bay Claims Association News Network • March 2015

Overhead & Profit In The Trades at April 8 EBCA EBCA welcomes Vale Training Institute’s Gene Hensley Plan now to join the East Bay Claims Association Wednesday, April 8, 2015 as we welcome special guest speaker, Mr. Gene Hensley. Mr. Hensley, an Instructor at Vale Training Solutions, brings his 44 plus years of experience in the insurance industry to the EBCA to discuss Profit & Overhead standards in the insurance claims industry.

Hensley joined Vale in April of 1992, serving as Instructor and Director. Prior to that, he worked for Travelers Insurance and Continental Insurance holding positions of an Adjuster, Supervisor and Trainer.

He has earned designations from SITE as Train the Trainer, Vale as a Green Risk Professional (GRP), Xactware as a Certified Trainer and I-CAR as a Certified Trainer. Gene is the lead trainer for the California Earthquake Accreditation and the (DOI) Department of Insurance of Fair Claims Practice Settlement Regulation Certification. Gene is a graduate of Berean College, Springfield, MO. Mr. Hensley also has a California State Contractors License.

Plan Now to Join the EBCA

Wednesday

April 8, 2015 as we welcome

Gene Hensley Vale Training Institute

DNA of Fire Investigations continued from page 6

taining evidence at a scene. “Do not let anyone in to do clean up until all parties have been informed.”

Always be sure you have reliable educated Investigators and legal counsel That will make reliable Expert Witness’ Ulises and Sally did an excellent job.

The 50/50 Raffle of $43 was won by guest speaker Sally Noma, of Jang & Associates LLP. “I wish I had known about this group I would have become a Member sooner,” she said.

9

East Bay Claims Association News Network • March 2015

East Bay Claims AssociationNewsNetwork Services Directory Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

ACCIDENT RECONSTRUCTIONISTS

ELECTRONICS RESTORATION

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ENGINEERS - FORENSIC

BOSTER, KOBAYASHI & ASSOCIATES - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589 ALLIANCE ENVIRONMENTAL GROUP - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 K2GC GENERAL CONTRACTOR, INC. - Ken Turnage We treat your home as if it were our own, www.K2GCinc.com • (925)754-5232 and value your time as we do our own.

K2GC@comcast .net MARK SCOTT CONSTRUCTION, INC. - Troy Brincat/David Dickerson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 SPRINGS CONSTRUCTION - Murat Zelinki 881 Hurlingame Ave. (650) 888-5150 Redwood City, CA 94063 www.SpringsConstruction.com WINGARD CONSTRUCTION - Nichole Norton 2 4 Hr. Em (800) 232-7150 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

Deadline for all Submissions for the April 2015 issue is

March 20, 2015 info@AssociationNewsNetwork.com • 925-785-7021

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510 ) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 600 Main Street, Suite E www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

ENVIRONMENTAL TESTING & CONSULTING

BLOCK ENVIRONMENTAL - David Block, PhD 2274 Tamarisk Ct. (925) 925-682-7200 • Fax: (925) 686-0399 Discovery Bay, CA 94505 dblock@blockenviron.com

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com

FLOOR COVERING

FLOOR COVERINGS INTERNATIONAL - Steve Taylor 5757 Sonoma Dr. (925) 426-8800 Pleasanton, CA 94566 steve.taylor@floorcoveringsinternational.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Robert Strong Garment Restoration - Nobody CARES about you more (925) 455-6000 Bob@blueskycleanersca.com Fax (925) 445-6002 CRDN - Steve Depper/Michelle Windsor 2094 Mt. Diablo Blvd.

(877) 939-1588 Walnut Creek, CA 94596 www.crdngba.com FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd Natalie Lagorio: nlagorio@frsteam.com • 510-723-1000 Hayward, CA 94545 Liza Andrade: landrade@frsteam.com • 510-723-1000

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com SERVICEMASTER OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) 960-1377 Livermore, CA 94550 Fax (925) 960-1376 continued next page

10

East Bay Claims Association News Network • March 2015

E.B.C.A.N.N. Services Directory PROPERTY RESTORATION/CONTENTS - continued

SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER OF SAN MATEO/SAN FRANCISCO - David Decker 439 Eccles Ave. david@smsanfran.com • (650) 593-4700 S. San Francisco, CA 94080 Fax (650) 873-6334 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY & Marin Counties www.svmcleaning-restoration.com

POSITIONS AVAILABLE

CLAIMS INDUSTRY PLACEMENTS

Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

PROPERTY RESTORATION ESTIMATORS/PROJECT MANAGERS

BELFOR Property Restoration is seeking the best Property Restoration Estimators/Project Managers to join our team. Our Sacramento, Modesto, San Jose, San Francisco and Santa Rosa locations are expanding in both large loss and small loss opportunities. Restoration, Construction, Insurance Program, and Xactimate experiences preferred. We offer stability, world class training, travel, company vehicle, virtually boundless career opportunity, and a full benefit package. Applicant information will be viewed with absolute confidentiality by GM level only E-mail resume to: BELFORSacramentoHR@us.belfor.com

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Next Deadline for submissions is March 20, 2015 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to:

www.EastBayAdjusters.org

Please submit articles for consideration by email, to: Bryan Harrison, Publisher

For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager

Bryan@AssociationNewsNetwork.com • 925.708.5569 Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1993-2015, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328

East Bay Claims Association News Network • March 2015

Morning Certification Seminar

11

Handling Earthquake Claims Wednesday

May 13, 2015 Start time 8:30 am - check-in 8am Break 9:30 to 9:45 • End time 11:30 three (3) CE Credits Regular (paid) Luncheon to follow This is a class taught by an experienced earthquake claim manager that teaches insurance adjusters about; the internet tools specific to earthquake claim handling, earthquake policy coverage; how to avoid pitfalls when handling an earthquake claim; how to determine if a crack was caused by an earthquake or by some other cause; how to determine non-structural vs structural earthquake damage; guidelines on when to engage an engineer or other expert on an earthquake claim; pictures of what earthquake damage looks like; and how to properly repair earthquake damage.

Plan NOW to join The EBCA for another FREE morning Continuing Education Accredited Seminar with Noted Earthquake Claims Authority

Dan Dyce

on Handling California Earthquake Claims Free morning CE course to provide three (3) Continuing Ed credits at Zio Fredo's 611 Gregory Lane Pleasant Hil, CA 94523

To be followed by regular luncheon meeting - go to EastBayAdjusters.org

Residential & Commercial Reconstruction 24 hour emergency service

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A production service FROM: Association News Network, Inc. 2455 Naglee Rd #263 Tracy, CA 95304

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March 11, 2015 EBCA Luncheon - Jim McCurley on Business Loss Claims

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