East Bay Claims Association News Network - April 2015

April 2015 Volume XXIII Number IV

w w w. EastBayAdjusters.org

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Since 1993 with East Bay!

verhead & Profit In The Trades EBCA welcomes Vale Training Institute’s Gene Hensley as April 8, 2015 guest speaker Join the EBCA for our next Luncheon Meeting

Wednesday

April 8, 2015 as we welcome

Gene Hensley Vale Training Institute at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 11:15am Check-in Luncheon 12:00 noon - 1:00pm - see page 7

McCurley on Demystifying Business Income Claims at March EBCA - see page 6

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East Bay Claims Association News Network • April 2015 The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

2015 OFFICERS

President

Vice President

Secretary

Treasurer

Joe Baughman

Gemma Houser

Michelle Windsor

John Ehlert

(925) 788-3875

(510) 803-7069

(925) 872-6333

(925) 469-8000

SRI Environmental

jbaughman@srienviro.comm

Paul Davis Restoration gemmahouser@hotmail.com

CRDN

michelle.windsor@crdn.com

Past President

Jodi DeVillier

JR Structural

Coast Construction Company

john@jrstructural.com

jodi@coastconstruction.com

(510) 533-7168

2 0 1 4 B O A R D O F D I R E C T O R S (President to appoint 2015 Board members) Ray Depa Crawford & Co. Speakers Committee

Robert Mah RGL Forensic Accountants Finance Advisor

Eric Lewis

Bryan Harrison

Lynna Harrison

Karin Landry Van de Poel, Levy & Allen, LLP Legal Counsel

CRDN Greater Bay Area Golf Tournament Committee

Stevan Muir

Kathleen Taylor

Latasha Wallace

Lisa Winn

Association News Network, Inc. Newsletter/Webmaster AAA

Association News Network, Inc. Membership Chair Paul Davis Restoration East Bay CCNC Voting Rep/Special Events

K2GC

TempHome Services CCNC Voting Rep

3

East Bay Claims Association News Network • April 2015

2015Upcoming Events

Details and Updates at EastBayAdjusters.org

Wednesday, April 8, 2015 Luncheon Meeting

Overhead & Profit In The Trades

APRIL 2015

Gene Hensley Vale Training Solutions

VOLUME XXIII . NUMBER IV

2 • 2015 EBCA Officers & Board of Directors 2015 Upcoming Events & Speakers 3 •• EBCA EBCA Designated Charitable Beneficiaries 4 • April Asbestos Awareness! by Haven Fry 5 • April EBCA President’s Message - Joe Baughman 6 • McCurley on Demystifying Business Loss Claims at the March EBCA & Overhead in the Trades, with Gene Hensley at April 8, 7 • Profit 2015 EBCA Luncheon 8 • People on the Move 9 • East Bay Claims A.N.N. Services Directory 10 • Association News Network Job Connection classified ads Earthquake Claims MORNING CE Seminar followed by 11 • Handling regular luncheon - Wednesday, May 13, 2015 12 • Join EBCA NOW & SAVE for 2015!

EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

- see page 7

Wednesday, May 13, 2015 Morning CE Course,

followed by Luncheon “Handling Earthquake Claims with EQ Insurance Expert Dan Dyce

Start time 8:30 am - check-in 8am Break 9:30 to 9:45 • End time 11:30 • 3 CE Credits Regular (paid) Luncheon to follow - see page 11

Wednesday, May 13, 2015 San Mateo Bridge Limo Fire Case Study Dennis Field Fire Cause Analysis

Friday, July 24, 2015

Annual EBCA Golf Tournament - Eagle Vines, Napa register to golf and/or sponsor at EastBayAdjusters.org

Tuesday-Wednesday, August 11-12, 2015 22nd Annual Claims Conference of N. California Register to attend, exhibit and/or sponsor www.ClaimsConference.org

www.EastBayAdjusters.org

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery

3 Childrens’ Hospital Oakland

3 Insurance Industry Charitable Foundation 3 Food Bank of Contra Costa & Solano Counties

3 American Foundation for Suicide Prevention

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East Bay Claims Association News Network • April 2015

National Asbestos Awareness Week | April 2015

Asbestos Awareness Keeps Every Job Site Safe!

By Haven Fry

Since many building materials contain asbestos, remodel, repair and demolition activity in commercial and residential structures required to remove asbestos-containing materials may cause the release of asbestos fibers into the air. These airborn fibers are hazardous.

Asbestos is still being mined, imported, and used in the United States despite being confirmed as a human carcinogen.

Asbestos fibers can be nearly 700 times smaller than human hair.

Asbestos fibers can be inhaled easily and are difficult for the lungs to expel because each fiber has a tiny barb, like a fish hook.

Asbestos fibers are indestructible, odorless, and tasteless, and can remain suspended in the air for hours.

Asbestos related diseases include Lung Cancer, Mesothelioma and Asbestosis.

Specialty contractors like JM En-

vironmental, Inc., must be certified to perform the removal of asbestos, specially trained to ensure Zero Exposure to, or Cross Contamination from, Asbestos Containing Building Materials on all job sites. A certified provider will use required safety measures like polyethylene sheeting, waste disposal bags and HEPA filtration systems. These safety measures reduce the risk of bystander exposure to the Hazardous Materials being removed.

In working with an asbestos abatement contractor, be sure they abide by the strict compliance requirements of OSHA, EPA and Air Quality Regulatory Agencies.

JM Environmental, Inc. employees, for our part, are trained to handle asbestos material. Cal OSHA oversees the training programs for our Supervisor’s and Workers. JM Environmental, Inc. Supervisors and Workers complete refresher Certification every year. The California Certificates are accepted in Nevada, as well.

Not all contractors are permitted to also transport hazardous waste. JM Environmental, Inc., is specially licensed to do so. When we leave the job site, so does the hazardous waste.

It is adviseable to have your team conduct a Job Site Safety Meeting at the beginning of each shift for

every job site, every day. Topics to discuss include: Potential Hazards, First Aid, Safety Responsibility, Fire Prevention, Personal Protective Equipment, Housekeeping, Vehicles & Heavy Equipment, Tools & Materials, Ladders & Scaffolding, Industrial Sanitation & Hygiene, Construction & Maintenance, Photos, and Site Specific Instructions.

Asbestos Awareness and Job Site Safety must always be kept as a top priority. At JM, it is what keeps our Team Safe, our Job Sites Safe, and our Clients Safe!

Haven Fry is the Business Development Manager for JM ENVIRONMENTAL, INC., a registered contractor licensed by the state of California and the state of Nevada to perform Hazardous Materials Abatement and Demolition, specializing in Asbestos Abatement since 1994.

Sign-Up Now for the

Association News Network

E-News Edition

www.

AssociationNewsNetwork. com

Complete Rebuild Plans for Insurance Repair Projects

(Architectural, Structural, Title 24, Etc.)

600 Main Street, Suite E Pleasanton, CA 94566

925.469.8000

www.JRStructural.com

Structural Evaluations & Reports Residential Remodels, Additions, & New Homes

East Bay Claims Association News Network • April 2015

EBCA Growing and Building on Education, Charity & GOLF!

5

Apirl message from 2014-’15 EBCA President, Joe Baughman Thank you to all that supported EBCA in March and attended the luncheon. We were pleased to have Jim McCurley, from RGL Forensic Accountants, with us speaking on an interesting topic of “Demystifying business income claims”.

Upcoming here in April, the East Bay Claims Association is pleased to have Gene Hensley of Vale Training presenting on the topic of Xactimate and O&P on Trade Minimums. This should be a great topic for Carrier’s and Contractor alike. Please visit the EBCA website for a full bio and more info on Vale Training.

If you have not reserved your booth or taken a look at upcoming sponsorships for CCNC, I implore you to do so before they are all sold out. Please visit their web site at www.claimsconference. org. East Bay Claims Association is a proud sponsor and supporter of CCNC.

July seems to be right around the corner and with that comes GOLF! Yes our Annual EBCA Golf Tournament is coming up and let me be the first to say “Surfs Up”, can you guess what the theme might be?

We will be holding the tournament at Eagle Vines in the beautiful

Print

or go to:

AssociationNewsNetwork.com/rates/

Thank you to K2GC for their wonderful centerpieces in March, the Guinness was just in time for St. Patty’s day.

Our Membership Drive is always in effect. If you have not yet renewed or joined for 2015, I invite you to do so now. You can go to our website www.eastbayadjusters.org to become a member, or feel free to contact our Membership chair Lynna Harrison for more information at (925) 785-7021 or lynna@associationnewsnetwork.com.

Please do not forget to respond to our Evite or call Michelle Windsor- Baughman at (925) 872-6333 or mdutchgirl@sbcglobal. net. It’s simple to purchase your lunch now online at www.eastbayadjusters.org.

Respectfully,

WATER DAMAGE CLAIMS

Your Ad Here!

Sponsorships are still available and can be found at www.eastbayadjusters.org. Questions regarding the tournament sponsorships and or foursomes please email yours truly, Joe Baughman, at jbaughman@srienviro.com. Please note: Payments for this tournament will only be online and no checks will be accepted.

I look forward to seeing you all at Zio Fraedo’s in Pleasant Hill on April 8th. Please don’t forget to pay online and RSVP.

Vi s i b i l i t y

Contact Lynna Harrison 925-785-7021

Napa valley. Our grand sponsor this year is Alltek Restoration and a huge thank you to them for being first to step up and offer!

• Electronic Leak Detection & Repair • Sub-Slab Plumbing • Sewer Line Video Scans • Pools, Spas & Fountains

800-353-LEAK

www.AmericanLeakDetection.com

Joe Baughman Joe Baughman 2014-’15 President, East Bay Claims Association SRI Environmental, Inc. (925) 788-3875 jbaughman@srienviro.com

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East Bay Claims Association News Network • April 2015

McCurley on Demystifying Business Income Claims at March EBCA

By Lynna Harrison

The Speaker for the March Luncheon Meeting for the East Bay Claims Association was Jim McCurley, Director ar RGL Forensic Accountants in their Sacramento office.

The subject “Demystifying Business Income Claims was very informative and quite fascinating. McCurley’s thirteen page handout and slide show presentation were extremely comprehensive, as well.

He defined Business Income as: net income (net profit or loss before income taxes) that would have been earned or incurred, less continuing normal operating expenses incurred, including payroll.

EBCA Speaker Chair, Jodi Devillier, thanks guest speaker, Jim McCurley.

“We will pay for the actual loss of business Income the insured sustains due to the necessary suspension of operations during the period of restoration,” he stated. “The suspension must be caused by direct physical loss of or damage to property at the premises which are described in the Declarations and for which Garment Restoration a Business Income Limit of Insurance is shown Nobody CARES about you more in the Declarations,” he further explained.

He emphasized the importance of understandONVENIENT — open and ing your insured’s business. “Be aware that operating 7 days per week to provide quick different types of businesses can have different response and turnaround of emergency items. type of impacts. There are Service, retail and CCURATE — bar coding of all items manufacturing businesses.” combined with our computerized tracking Retail businesses suffer differently according system enhances our accuracy for processing, delivery and billing. to the time of the year, he pointed out.

ELIABLE – we know our performance “The constant dilemma for the forensic acis a direct reflection on your reputation. countant is ‘what information should I ask Congratulations to Debbie Hall Jalen, of KDH Thanks to K2GC for the fun March for? How much do I need?’”

Adjusting, on winning the March 50/50 raffle. meeting centerpieces.

XPERIENCED — the owners He outlined rules of thumb for determining have over 50 years of combined experience in the dry cleaning industry. the restoration period, as well. A basic rule of thumb is: if the loss is days long, get weeks of data; If the loss weeks long you need months TAFF — our staff is here to assist you of data; and for losses that run months you will in any way we can. We genuinely appreciate your business and we CARE! need a history of years of data.

A detailed pre-loss annual income statement 925-455-6000 is essential, he stated, as well.

C A R E S

john@blcleaners.com

continued page 8

To Eliminate Mold, Asbestos & Other Contaminants Don't Hold Your Breath Asbestos & Lead Abatement • Mold Remediation • • Demolition • Air Duct Cleaning • Hazardous Remediation •

(877) 683-9249

www.Alliance-Enviro.com

O

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East Bay Claims Association News Network • April 2015

verhead & Profit In The Trades EBCA welcomes Vale Training Institute’s Gene Hensley as April 8, 2015 guest speaker

Plan now to join the East Bay Claims Association Wednesday, April 8, 2015 as we welcome special guest speaker, Mr. Gene Hensley. Mr. Hensley, an Instructor at Vale Training Solutions, brings his 44 plus years of experience in the insurance industry to the EBCA to discuss Profit & Overhead standards in the insurance claims industry.

Hensley joined Vale in April of 1992, serving as Instructor and Director. Prior to that, he worked for Travelers Insurance and Continental Insurance holding positions of an Adjuster, Supervisor and Trainer.

He has earned designations from SITE as Train the Trainer, Vale as a Green Risk Professional (GRP), Xactware as a Certified Trainer and I-CAR as a Certified Trainer. Gene is the lead trainer for the California Earthquake Accreditation and the (DOI) Department of Insurance of Fair Claims Practice Settlement Regulation Certification. Gene is a graduate of Berean College, Springfield, MO. Mr. Hensley also has a California State Contractors License.

Coast Construction Company Lic #826164

We pride ourselves on delivering Alameda & Contra Costa Counties what we promise: (510) 533-7168

High quality work and great customer service at competitive prices

Join the EBCA for our next Luncheon Meeting of the Year!

Wednesday

April 8, 2015 as we welcome

Gene Hensley Vale Training Institute

Overhead & Profit in the Trades at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 11:15am Check-in Luncheon 12:00 noon - 1:00pm

FREE to 2015 Adjuster Members Adjusters Now Join for FREE

(suggested $10 donation to the EBCA Charitable Fund) $45 Non-Members/Guests or No Reservations

$35 for current paid 2015 Associate Members Purchase your lunch online, at:

www.EastBayAdjusters.org

Otherwise, for payment by cash or check at the door, please make reservations now with

2015 EBCA Secretary, Michelle Baughman:

michelle.windsor@crdn.com • 925-872-6333

The Finest Name in Safe Overspray Removal

1-800-345-1269

Nationwide Mobile Crews – Immediate Response ISO 9001:2008 Certified

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24/7/365 Emergency Response

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www.nationwideoverspray .com

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East Bay Claims Association News Network • April 2015

JESSICA WARD NAMED NEW JM ENVIRONMENTAL PROJECT MANAGER John Moore, President of JM ENVIRONMENTAL, INC., is pleased to announce Jessica Ward as the firm’s new Project Manager/Estimator.

“Jessica brings loads to the JM team with her extensive experience as a Project Manager / Estimator for ServiceMaster for the past 5 years, and her 5 years with Travelers Insurance,” Moore stated.

“As a Project Manager and Estimator for ServiceMaster, Jessica averaged 15 new water, fire, sewage or mold Property Losses each week, while managing 40-45 existing

Property Losses at various stages.

Understanding the sense of urgency and the need to fast track large scale commercial property losses are among J e s s i c a ’s strengths.”

A Sacramento surgery center was a project of note for Jessica, three operating rooms and a 28 bed recovery room were affected by an electrical fire. She scheduled her team of employees and subcontractors to work around the clock in 24 hour shifts, to complete the job in 4 days, exceeding

the expectations of the owners of the surgery center.

To her credit, she has also worked with high profile public entities on many water main claims, Moore further expressed.

“Keeping many clients satisfied on these types of property losses takes a cool head with excellent managerial skills. Contents inventory, water damage clean up, and assisting the property owners file claims with the third party property claims administrator for the public entity are all part of the job with this type of loss.”

Jessica’s experience with Travelers Insurance included Inside Property Losses, Xactimate Trainer for 3

California offices, CAT Claims for California wildfires, and she managed the IA claim process desk for 9 states, working with hundreds of Independent Adjusters.

Jessica has her WRT and ASD IICRC certifications, EPA Lead RRP Certification, and is in the process of completing her Asbestos Supervisor Certification. In her spare time, Jessica loves Do It Yourself renovation projects, and is quite the artisan painter.

New JM Project Mgr., Jessica Ward, may be reached for any Asbestos, Lead, Demolition, Mold, Bio-Hazard, or Drug Lab Remediation job; at 916-870-3506 & jessicaw@ jmenv.com.

Demystifying Business Losses continued from page 6

San Francisco/San Mateo/Mtn View 800/439-8833

Novato

415/493-2211

Napa County/Vallejo/Benicia 800/648-1608

Concord

800/480-TIDY

Oakland/Alameda 510/351-0581

Livermore/Hayward 925/960-1377

Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial

www.servicemasterclean.com

The program was insightful and chalk-ful of valuable tips and information.

Jim McCurley is also the Treasurer for East Bay’s sister organization, the Sacramento Claims Association.

The 50/50 Raffle prize drawing of $27 was won by Debra Hall-Jalen of KDH Adjusting.

The next EBCA event will be the April 8, 2015 Luncheon Meeting, featuring Mr. Gene Hensley, of Vale Training Solutions, addressing “Overhead & Profit in the Trades”. Plan now to attend!

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East Bay Claims Association News Network • April 2015

East Bay Claims AssociationNewsNetwork Services Directory Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

ACCIDENT RECONSTRUCTIONISTS

ELECTRONICS RESTORATION

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ENGINEERS - FORENSIC

BOSTER, KOBAYASHI & ASSOCIATES - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589 ALLIANCE ENVIRONMENTAL GROUP - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 K2GC GENERAL CONTRACTOR, INC. - Ken Turnage We treat your home as if it were our own, www.K2GCinc.com • (925)754-5232 and value your time as we do our own.

K2GC@comcast .net MARK SCOTT CONSTRUCTION, INC. - Troy Brincat/David Dickerson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 SPRINGS CONSTRUCTION - Murat Zelinki 881 Hurlingame Ave. (650) 888-5150 Redwood City, CA 94063 www.SpringsConstruction.com WINGARD CONSTRUCTION - Nichole Norton 2 4 Hr. Em (800) 232-7150 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

Deadline for all Submissions for the May 2015 issue is

April 17, 2015 info@AssociationNewsNetwork.com • 925-785-7021

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510 ) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 600 Main Street, Suite E www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

ENVIRONMENTAL TESTING & CONSULTING

BLOCK ENVIRONMENTAL - David Block, PhD 2274 Tamarisk Ct. (925) 925-682-7200 • Fax: (925) 686-0399 Discovery Bay, CA 94505 dblock@blockenviron.com

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com

FLOOR COVERING

FLOOR COVERINGS INTERNATIONAL - Steve Taylor 5757 Sonoma Dr. (925) 426-8800 Pleasanton, CA 94566 steve.taylor@floorcoveringsinternational.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Robert Strong Garment Restoration - Nobody CARES about you more (925) 455-6000 Bob@blueskycleanersca.com Fax (925) 445-6002 CRDN - Steve Depper/Michelle Windsor 2094 Mt. Diablo Blvd.

(877) 939-1588 Walnut Creek, CA 94596 www.crdngba.com FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd Natalie Lagorio: nlagorio@frsteam.com • 510-723-1000 Hayward, CA 94545 Liza Andrade: landrade@frsteam.com • 510-723-1000

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com SERVICEMASTER OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) 960-1377 Livermore, CA 94550 Fax (925) 960-1376 continued next page

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East Bay Claims Association News Network • April 2015

E.B.C.A.N.N. Services Directory PROPERTY RESTORATION/CONTENTS - continued

SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER OF SAN MATEO/SAN FRANCISCO - David Decker 439 Eccles Ave. david@smsanfran.com • (650) 593-4700 S. San Francisco, CA 94080 Fax (650) 873-6334 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY & Marin Counties www.svmcleaning-restoration.com

POSITIONS AVAILABLE

CLAIMS INDUSTRY PLACEMENTS

Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

PROPERTY RESTORATION ESTIMATORS/PROJECT MANAGERS

BELFOR Property Restoration is seeking the best Property Restoration Estimators/Project Managers to join our team. Our Sacramento, Modesto, San Jose, San Francisco and Santa Rosa locations are expanding in both large loss and small loss opportunities. Restoration, Construction, Insurance Program, and Xactimate experiences preferred. We offer stability, world class training, travel, company vehicle, virtually boundless career opportunity, and a full benefit package. Applicant information will be viewed with absolute confidentiality by GM level only E-mail resume to: BELFORSacramentoHR@us.belfor.com

Submit Your Job Connection ad to:

Choose from Four (4) Monthly Editions - Three Print + Online Edition: Up to 50 words just $45 (just 50¢/word thereafter)

Run Your Ad Network-Wide for a net rate of just $144/mo.

Next Deadline for submissions is March 20, 2015 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to:

www.EastBayAdjusters.org

Please submit articles for consideration by email, to: Bryan Harrison, Publisher

For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager

Bryan@AssociationNewsNetwork.com • 925.708.5569 Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1993-2015, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328

East Bay Claims Association News Network • April 2015

Morning Certification Seminar

11

Handling Earthquake Claims Wednesday

May 13, 2015 Start time 8:30 am - check-in 8am Break 9:30 to 9:45 • End time 11:30 three (3) CE Credits Regular (paid) Luncheon to follow This is a class taught by an experienced earthquake claim manager that teaches insurance adjusters about; the internet tools specific to earthquake claim handling, earthquake policy coverage; how to avoid pitfalls when handling an earthquake claim; how to determine if a crack was caused by an earthquake or by some other cause; how to determine non-structural vs structural earthquake damage; guidelines on when to engage an engineer or other expert on an earthquake claim; pictures of what earthquake damage looks like; and how to properly repair earthquake damage.

Plan NOW to join The EBCA for another FREE morning Continuing Education Accredited Seminar with Noted Earthquake Claims Authority

Dan Dyce

on Handling California Earthquake Claims Free morning CE course to provide three (3) Continuing Ed credits at Zio Fredo's 611 Gregory Lane Pleasant Hil, CA 94523

To be followed by regular luncheon meeting - go to EastBayAdjusters.org

Join EBCA Now for 2015!

Residential & Commercial Reconstruction

Membership at: EastBayAdjusters.org

24 hour emergency service

or contact Membership Chair, Lynna Harrison: 925-785-7021

Adjusters May Now Join for Free!

Be A Mem Play ber Pa r A t!

MARK SCOTT

construction, inc.

Lic. #682814

Pleasant Hill - Main t: 925-944-0502 Stockton t: 209-982-0502 Fairfield t: 707-864-8880 msconstruction.com

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April 8, 2015 EBCA Luncheon - Gene Hensley, Vale Training Institute - O&P in the Trades

Join EBCA for 2015!

Membership at: EastBayAdjusters.org

Adju M a y Ns t e r s Join ow FRE for E

JM ENVIRONMENTAL, INC.

HAZARDOUS MATERIALS ABATEMENT and DEMOLITION 916-726-0304 | www.jmenv.com C

EBR ATIN EL G

Asbestos Awareness keeps EVERY Job Site Safe! y e a r s

Board-Up & Catch a Wave!

It’s the 14th Annual EBCA Golf Tournament at Eagle Vines Golf Course in the Napa Valley

ASBESTOS ABATEMENT | LEAD REMOVAL | DEMOLITION MOLD | BIO-HAZARD REMEDIATION | DRUG LAB REMEDIATION

n Register to Golf n Sponsor the Tourney n Attend the Awards Dinner Thanks to our Grand Sponsor

Alltek Restoration, Inc.

www.EastBayAdjusters.org