East Bay Claims Association News Network - November 2015

November 2015

Since 1993 with East Bay!

Volume XXIII Number X

w w w. EastBayAdjusters.org

Fire Investigation Purpose, Science, Management at November 11 EBCA Luncheon Join the EBCA for our next Luncheon Meeting of the Year!

Wednesday

November 11, 2015 as we welcome

Phillip Porto Unified Investigations & Sciences, Inc. at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 - see page 7

Join EBCA Now for 2016 at Early Bird Rates Please complete the form on the back page, or complete teh form and make your payment online, at: www.EastBayAdjusters.org

2

East Bay Claims Association News Network • November 2015 The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

2015 OFFICERS

President

Vice President

Secretary

Treasurer

Joe Baughman

Gemma Houser

Michelle Windsor

John Ehlert

(925) 788-3875

(510) 803-7069

(925) 872-6333

(925) 469-8000

SRI Environmental

jbaughman@srienviro.comm

Paul Davis Restoration gemmahouser@hotmail.com

CRDN

michelle.windsor@crdn.com

Past President

Jodi DeVillier

JR Structural

Coast Construction Company

john@jrstructural.com

jodi@coastconstruction.com

(925) 786-8737

2015 BOARD OF DIRECTORS Ray Depa

Amaya Fine The Restoration Clean-Up Co.

Crawford & Co. Speakers Committee

Stevan Muir AAA

Bryan Harrison Lynna Harrison Karin Landry Association News Network, Inc. Newsletter/Webmaster

Jennifer Pinney CRDN Greater Bay Area Golf Tournament Committee

Association News Network, Inc. Membership Chair

Kathleen Taylor Paul Davis Restoration East Bay CCNC Voting Rep/Special Events

JM ENVIRONMENTAL, INC.

HAZARDOUS MATERIALS ABATEMENT and DEMOLITION 916-726-0304 | www.jmenv.com EVERY JOB is a SELF PORTRAIT of the company who performs it.

We autograph our work with EXCELLENCE!

ASBESTOS ABATEMENT | LEAD REMOVAL | DEMOLITION MOLD | BIO-HAZARD REMEDIATION | DRUG LAB REMEDIATION

Van de Poel, Levy & Allen, LLP Legal Counsel

Latasha Wallace K2GC

Andrea Latimer Alliance Environmental Group

Lisa Winn CCNC Voting Rep

3

East Bay Claims Association News Network • November 2015

EBCA Schedule of Upcoming Events Association meetings held at: Zio Fraedo’s Restaurant 611 Gregory Lane Pleasant Hill, CA

NOVEMBER 2015

VOLUME XXIII . NUMBER X

2 3 4 5 6 7

• 2015 EBCA Officers & Board of Directors • EBCA Schedule of Upcoming Events • People On The Move • 2016 EBCA Early Bird Membership Drive is On! • Hensley Delivers Xactimate CE Course to Enthusiastic Crowd at Oct 14 EBCA • Phil Porto on Fire Investigations at Nov 11th EBCA

8 • EBCA Doubles Down on Food Drive for 2015 9 • East Bay Claims A.N.N. Services Directory 10 • Association News Network Job Connection classifieds 12 • 2016 EBCA Early Bird Membership Application www.EastBayAdjusters.org EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

Wed., November 11, 2015

Luncheon meeting Fire Investigation: Purpose, Science, Management Phil Porto Unified Investigations & Sciences, Inc.

Wed., December 9, 2015

Holiday Luncheon meeting Toys & Wish List for Bay Area Crisis Nursery

Thursday, January 7, 2016 New Year Kick-Off Party!

- details to be announced

Wednesday, January 13, 2016 Luncheon Meeting

4

East Bay Claims Association News Network • November 2015

Jacob Hunter Announces Launch of Environmental Assessment Services Jacob Hunter is very pleased to announce the launch of Environmental Assessment Services. The Principal Hygienist and company founder, Hunter brings years of extensive experience in the industry to this new venture, both with environmental testing and work on the restoration side.

EAS, he explains, is providing Mold, Asbestos, and Restoration testing & consulting services.

“We set ourselves apart by having a diverse background and understanding of what restoration and insurance professionals need from us. I know what a contractor needs to keep their client happy, and help the adjuster close their file.

A Bay Area native, Jacob grew up in Fremont, and went to high school and college in Santa Cruz.

“I worked for my father’s restoration firm when I was a teenager and throughout my college years, and into my twenties.”

In reality, Jacob started Environmental Assessment Services back in 2005.

“I took a break, working with another firm since 2010,” he explains. “The time and circumstances are now right, and now I am back at it with EAS.”

Print

Vi s i b i l i t y

WATER DAMAGE CLAIMS • Electronic Leak Detection & Repair • Sub-Slab Plumbing • Sewer Line Video Scans • Pools, Spas & Fountains

800-353-LEAK

www.AmericanLeakDetection.com

Your Ad Here!

Contact Lynna Harrison 925-785-7021 or go to:

AssociationNewsNetwork.com/rates/

Mr. Hunter is a Council Certified Indoor Environmentalist by the ACAC, and an IICRC Applied Structural Drying Specialist. He also holds a Commercial Drying Specialist credential among his many other IICRC certifications.

Jacob Hunter may be reached at: (888) 486-6414, or jacob@easmold.com.

Chad Smith Construction is pleased to announce the addition of Estimator Al Bove.

Chad Smith Construction, Inc., a Full Service, Licensed and Insured General Contractor that takes great pride in providing accurate estimating services and professionally coordinating multiple construction trades and services.

“Our company specializes in Residential Remodels and Insurance Restoration Repairs, throughout the San Francisco Bay Area and surrounding cities,” Chad Smith explains.

A native of Walnut Creek, Al Bove gained invaluable experience with years of working as a claims adjuster before moving over to the restoration industry side.

“I began as a claims adjuster for Allstate Insurance in 1984,” he shares, “making the transition to construction estimator in 2011.”

“Prior to that, I managed a car stereo and alarm store in Concord, California,” he adds.

He touts his strongest accomplishment professionally as “making the successful transition from claims adjuster to construction estimator”.

Mr. Bove expressed his excitement about the new opportunity before him working with Chad Smith and crew.

In his spare time, Bove tells us “I like to explore this region of our beautiful state on my Harley. I also belong to a bowling league that meets once a week. “ Welcome Al Bove: above@chadsmithconstruction.com, or (925) 3481669.

5

East Bay Claims Association News Network • November 2015

2015 Early-Bird Membership Deal! Join or Renew Now & Save On the success of a similar offer the past couple of years, the East Bay Claims Association Board of Directors

has elected to offer-up a bit of a reward for returning members for the coming year, as well as an enticement for new members.

“We really appreciate all the support this organization has enjoyed the past several years,” stated EBCA President Joe Baughman.

Overall membership and meeting attendance has been consistent and substantial. Still, the sense that there aren’t many adjusters at any given function remains pervasive.

“As with all our sister groups, we continue to encourage the carrier claims people and independent adjusters participate, and to become more involved,” Joe added. “East Bay Claims Association is always committed to maintaining a high degree of professional courtesy within our ranks.”

The organization has been actively taking measures to continue to raise its standing within the community, as well.

As an established charitable 501c(3) non-profit organization, EBCA has added the status of the Continuing Education Provider credential to the reasons to be more involved.

There seems to be a bit of a revival of carriers supporting their claims people joining and supporting their local associations. The EBCA Board has opted to continue to offer annual FREE Memberships to insurance claims adjusters. Completion and submission of a simple membership application now allows all such claims people the benefits of membership.

The Early-Bird discount amounts to a 10% savings off the normal annual membership dues. Beginning October 1, 2015, and running through the end of the year, current members may renew for just $45 for individuals, or $90 for Corporate membership (three people per corporate membership - multiple corporate memberships accepted).

New members joining for the first time receive the balance of the current year and all of 2015.

Sign up or renew now at EastBayAdjusters.org.

San Francisco/San Mateo/Mtn View 800/439-8833

Novato

415/493-2211

Napa County/Vallejo/Benicia 800/648-1608

Concord

800/480-TIDY

Oakland/Alameda 510/351-0581

Livermore/Hayward 925/960-1377

Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial

www.servicemasterclean.com

6

East Bay Claims Association News Network • November 2015

Hensley Delivers Xactimate CE Course to Enthusiastic Crowd

By Jodi DeVillier

Gene Hensley, of Vale Training Solutions, gave a three hour continuing education class to a small, but enthusiastic, group of East Bay Claims Associate members Wednesday, October 14, 2015.

The attendees took full advance of the smaller class with lots of questions and interaction.

Gene’s presentation was on Plumbing, Electrical and HVAC with the goal of taking the “scare” out of these three specialty trades by understanding the practical usage and how to write an estimate from a position of knowing you are accurate.

Mr. Hensley went into detail on galvanized, copper and PVC pipe complete with samples of each and a brief history of the usage and problems with each.

He then moved on to drain and continued page 11

Checking folks in at the front were Treasurer John Ehlert and Board Member Jennifer Pinney.

Gene Hensley shared his vast knowledge in his, what?, relaxed and comfortable style.

Xactimate instruction was detailed and personal with a small class.

EBCA members had fun with masks at the October luncheon.

Congratulations to October 50/50 Raffle winner, Jackie Mezeul, of PW Stephens, Inc.

Residential & Commercial Reconstruction 24 hour emergency service

MARK SCOTT

construction, inc.

Lic. #682814

Pleasant Hill - Main t: 925-944-0502 Stockton t: 209-982-0502 Fairfield t: 707-864-8880 msconstruction.com

7

East Bay Claims Association News Network • November 2015

Fire Investigation Purpose, Science, Management at November 11 EBCA Join the East Bay Claims Association in welcoming our November 11, 2015 luncheon guest speaker, Mr. Phillip Porto, of Unified Investigations & Sciences, Inc. Mr. Porto will delve into issues surrounding Fire Investigations, including: purpose, science and management.

Phil Porto began his fire Service Career as a Resident Volunteer with the City of Davis Fire Dept. while attending The University of California Davis.

Mr. Porto says he “caught the ‘Fire Bug’” and was hired by the City of Roseville Fire Department, where he served for 10 years. “I was a firefighter and rose to the ranks of engineer, EMT, Captain, Training Officer and fire Investigator,” he explains.

“I entered State Service with the State Fire Marshal’s Office in 1985 as one of 13 Arson Bomb Investigators, and retired in 2006 after 21 years,” he states modestly.

“I applied and was hired by Unified Investigations and Sciences, Inc. and rose to the position of District Manager.”

With all these years on his resume, Phil is taking a bit different tact these days. “I presently am slowing down my work pace, getting out of the fast lane and merging into the semi-retired lane as a Senior Fire Investigator.”

He brings his depth and breadth of knowledge and understanding to share with the EBCA membership and guests November 11th.

Secure your spot now and invite your associates to join us then.

Join the EBCA for our next Luncheon Meeting of the Year!

Wednesday

November 11, 2015 as we welcome

Phillip Porto Unified Investigations & Sciences, Inc. at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 11:15am Check-in Luncheon 12:00 noon - 1:00pm

FREE to 2015 Adjuster Members Adjusters Now Join for FREE

(suggested $10 donation to the EBCA Charitable Fund) $45 Non-Members/Guests or No Reservations

$35 for current paid 2015 Associate Members Purchase your lunch online, at:

www.EastBayAdjusters.org

Otherwise, for payment by cash or check at the door, please make reservations now with

2015 EBCA Secretary, Michelle Baughman:

michelle.windsor@crdn.com • 925-872-6333

The Finest Name in Safe Overspray Removal

1-800-345-1269

Nationwide Mobile Crews – Immediate Response ISO 9001:2008 Certified

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8

East Bay Claims Association News Network • November 2015

EBCA Doubles-Down on 2015 Food Drive Effort The October 14, 2015 and the November 11, 2015 EBCA meetings will both include the annual Food donation drive.

Join the EBCA in supporting the Food Bank of Contra Costa & Solano Counties by bringing a collection of non-perishable, new and wrapped food items to the next two meetings: October 14th and November 11th.

Started in 1975, the Food Bank of Contra Costa and Solano Counties is celebrating their 40th anniversary this year.

The organization stores and distributes donated and purchased perishable and nonperishable food items.

“We distribute food directly to low-income people at community sites and make food available for other nonprofit organizations serving the ill, needy and children,” they state on their web site.

The Food Bank works to reduce food

waste, feed hungry people and raise public awareness of issues related to food and hunger.

The organization reports that, in Contra Costa and Solano counties, 1 in 8 people rely on emergency food. “The Food Bank has developed programs that address the size of this need as well as nutritional needs of the people we serve.”

The Food Bank ensures safe food is available to the hungry in our community. “We achieved a food safety certification and superior rating from the American Institute of Baking, International (AIB).” AIB accreditation and audits are internationally recognized as the most stringent in the food industry.

Members Please bring Toys &/or Wish List Items for Bay Area Crisis Nursery to the December 9th Luncheon Please note that EBCA is opting to hold a New Year Kick-off party Thursday, January 7, 2016 in lieu of the traditional Holiday Party. However, we will hold a Holiday-oriented luncheon meeting Wednesday, December 9, 2015.

The Bay Area Crisis Nursery continues to be one of EBCA’s core charitable beneficiaries of choice. The EBCA Board is asking that all members

please bring new, unwrapped, toys or other item(s) from the Bay Area Crisis Nursery’s Wish List to the December 9th luncheon meeting.

We hope to have BACN Director, Sister Ann Weltz, join us at the December luncheon.

For more on the Nursery, please go to: www.BACN.info.

9

East Bay Claims Association News Network • November 2015

East Bay Claims AssociationNewsNetwork Services Directory Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

ACCIDENT RECONSTRUCTIONISTS

ELECTRONICS RESTORATION

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ENGINEERS - FORENSIC

BOSTER, KOBAYASHI & ASSOCIATES - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589 ALLIANCE ENVIRONMENTAL GROUP - Ed Work 1250 Campbell Avenue www.alliance-enviro.com • (408) 830-9700 San Jose, CA 95126 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800

www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 K2GC GENERAL CONTRACTOR, INC. - Ken Turnage We treat your home as if it were our own, www.K2GCinc.com • (925)754-5232 and value your time as we do our own.

K2GC@comcast .net MARK SCOTT CONSTRUCTION, INC. - Troy Brincat/David Dickerson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 SPRINGS CONSTRUCTION - Jim Atkins 881 Hurlingame Ave. jim@springsconstruction.com • (650) 222-2850 Redwood City, CA 94063 www.SpringsConstruction.com WINGARD CONSTRUCTION - Nichole Norton 2 4 Hr. Em (800) 232-7150 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL - Ed Work 1250 Campbell Avenue www.alliance-enviro.com • (408) 830-9700 San Jose, CA 95126 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Kim MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

Deadline for all Submissions for the next issue is

November 20, 2015 info@AssociationNewsNetwork.com • 925-785-7021

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510 ) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 600 Main Street, Suite E www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

ENVIRONMENTAL TESTING & CONSULTING

BLOCK ENVIRONMENTAL - David Block, PhD 2274 Tamarisk Ct. (925) 925-682-7200 • Fax: (925) 686-0399 Discovery Bay, CA 94505 dblock@blockenviron.com

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com

FLOOR COVERING

FLOOR COVERINGS INTERNATIONAL - Steve Taylor 5757 Sonoma Dr. (925) 426-8800 Pleasanton, CA 94566 steve.taylor@floorcoveringsinternational.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Robert Strong Garment Restoration - Bob@blcleaners.com • (925) 455-6000 Nobody CARES about you more Fax (925) 445-6002 CRDN - Steve Depper/Michelle Windsor 2094 Mt. Diablo Blvd.

(877) 939-1588 Walnut Creek, CA 94596 www.crdngba.com FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd Natalie Lagorio: nlagorio@frsteam.com • 510-723-1000 Hayward, CA 94545

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com SERVICEMASTER OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) 960-1377 Livermore, CA 94550 Fax (925) 960-1376 continued next page

10

East Bay Claims Association News Network • November 2015

E.B.C.A.N.N. Services Directory PROPERTY RESTORATION/CONTENTS - continued

SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER OF SAN MATEO/SAN FRANCISCO - David Decker 439 Eccles Ave. david@smsanfran.com • (650) 593-4700 S. San Francisco, CA 94080 Fax (650) 873-6334 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY & Marin Counties www.svmcleaning-restoration.com

Thank you to all our paid advertising sponsors!

Your sponsorship support makes this publication, and the association web site, possible. for ad info, please call 925-785-7021, or go to: www.AssociationNewsNetwork.com

Complete Rebuild Plans for Insurance Repair Projects

(Architectural, Structural, Title 24, Etc.)

600 Main Street, Suite E Pleasanton, CA 94566

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Structural Evaluations & Reports Residential Remodels, Additions, & New Homes

Positions Available CLAIMS INDUSTRY PLACEMENTS Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

Submit Your Job Connection ad to:

Choose from Four (5) Monthly Editions - Four Print + Online Edition: Up to 50 words just $45 (just 50¢/word thereafter)

Run Your Ad Network-Wide for a net rate of just $180/mo.

Next Deadline for submissions is Nov 20, 2015 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.EastBayAdjusters.org Bryan Harrison, Publisher

Bryan@AssociationNewsNetwork.com • 925.708.5569

Lynna Harrison, Customer Serivces Manager

Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1993-2015, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240

11

East Bay Claims Association News Network • November 2015

October CE continued from page 6

waste systems, before discussing some practical Xactimate training on plumbing.

Next up was Electrical. “Electrical scares us all”, said Hensley with a warning to be careful, particularly in wet houses. Gene says, “the more I learn about electrical, the dumber I realize I am.” This comes from a general contractor, home builder and trainer of adjusters and contractors alike with over 44 years experience. He is a man who has a healthy respect for the dangers in the trades and a man humble enough to admit he doesn’t know it all.

Gene has the ability to explain in a way that boils it down to the basics using analogies and sayings to get the point across. His down home style is interesting and educational with just the right amount of humor to make it stick.

If you missed Gene at our luncheon earlier this year or last month’s CE Class, you missed a good one!

We will invite Gene Hensley back again next year, but in between he graciously invited anyone to call or email with questions anytime.

Gene can be reached at Vale Training Solutions, www.valetrainingsolutions.com or 800233-7095.

The EBCA would like to thank and acknowledge Robert Mah, of RGL, as he leaves for other ventures. Robert has served this association proudly for many years. All the best!

EBCA Board Member Steve Muir, of AAA, chats with guest presenter, Gene Hensley.

EBCA 2015 President, Joe Baughman, interacts with the luncheon crowd.

Garment Restoration Nobody CARES about you more

C A R E S

ONVENIENT — open and

operating 7 days per week to provide quick response and turnaround of emergency items.

Michael Manning, of York Risk Services, and Katie Howard.

CCURATE — bar coding of all items combined with our computerized tracking system enhances our accuracy for processing, delivery and billing.

ELIABLE – we know our performance is a direct reflection on your reputation.

XPERIENCED — the owners have over 50 years of combined experience in the dry cleaning industry.

TAFF — our staff is here to assist you in any way we can. We genuinely appreciate your business and we CARE!

Lynna Harrison, recovery wonderfully from a heart-related procedure, made an appearanace at the October meeting.

Lawyer in disguise! Karin Landry at the October luncheon.

925-455-6000 john@blcleaners.com

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Childrens’ Hospital Oakland 3 Insurance Industry Charitable Foundation 3 Food Bank of Contra Costa & Solano Counties

3 American Foundation for Suicide Prevention

3 Shelter, Inc. - Contra Costa

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Join Now for 2016 at Early Bird Rates

MISSION STATEMENT: The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

JOIN NOW

EarlyBird Rates for 2016 Adjusters Join FREE!

Phil Porto, of Unified Investigations & Sciences, Inc. on Fire Investigations at Nov 11 EBCA

2016 EBCA Membership Application Membership Eligibility:

Terms of Eligibility for Membership - Section 2.03 of EBCA Bylaws Membership in East Bay Claims Association shall be open to the following categories: Insurance Company Claims Adjusters, Independent Claims Adjusters, Insurance Defense Attorneys, and Associate members. Associate Members include claims industry service providers. The Board of Directors shall review each membership application received for approval, insuring the above criteria have been met. East Bay Claims Association does not consider public adjusters and plaintiffs attorneys to be claims service providers and therefore they do not meet the aforementioned eligibility criteria.

Primary Member/Contact Name:____________________________________________________ Company:_____________________________________________________________________ Address:______________________________________________________________________ City/St/Zip:_____________________________________________________________________ Telephone:_____________________________________________________________________ Email:_________________________________________________________________________ Additional Corp Member Name: ____________________________________________________

Please complete and submit form for our records. Donation to Email:_________________________________________________________________________ the EBCA Charitable Fund appreciated but not necessary to join.

o Individual Membership

$45.00 per person (regularly $55ºº)

o Corporate Membership

(up to 3 persons) - $90.00 (regularly $110.ºº)

Please include your Email address. You will receive meeting E-vite notices, member-only events announcements, CCNC updates, and the monthly Association News Network E-News edition. Our commitment is to maintain the security of your information. Neither EBCA nor Association News Network, Inc. will ever make your name available to any other list or organization without your expressed permission.

Third Corp Member Name: ________________________________________________________ Email:_________________________________________________________________________

As many as three (3) people from the same business entity may join together with a Corporate Membership. Each will receive their own free copy of the monthly East Bay Claims Association News Network publication, as well as all other membership benefits.

For more than three (3) members, multiple “corporate memberships” may be purchased at the same Early-Bird discounted rate of $90.ºº each (regularly $110ºº).

Your payment by credit card is preferred. Please go to: www.EastBayAdjusters.org For payment by check, please make your check(s) payable to East Bay Claims Association, and submit by mail to:

Total Amount Enclosed: $ ________

EBCA Membership

25A Crescent Drive, #266, Pleasant Hill, CA 94523 or just bring it with you to a luncheon.

To Pay by Credit Card, go to: www.EastBayAdjusters.org