East Bay Claims Association News Network - September 2016

September 2016

Since 1993 with East Bay!

Volume XXIV Number IX

w w w. EastBayAdjusters.org

EBCA Members: Attend the 23rd Annual

Claims Conference of Northern California Wednesday-Friday

CCNC Keynote r Address Speake Matt Paxton

September 14-16, 2016 at the

Hyatt Regency Downtown Sacramento

register at: www.ClaimsConference.org

Things That Burn in the Night Jodi DeVillier Leaves Her Mark on EBCA as She Heads South for Desert Pastures - see page 5

Join EBCA as we resume our luncheon meeting schedule

Wednesday October 12, 2016

welcoming guest speaker

James Nolt, PE JH Nolt Associates

Electrical, Mechanical & Corrosion Engineers

- see page 7

2

East Bay Claims Association News Network • September 2016 The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

2016 OFFICERS

Secretary

Vice President

President

Im. Past President

Treasurer

Joe Baughman

Gemma Houser

Michelle Windsor-Baughman

Andrea Latimer

John Ehlert

Paul Davis Restoration

CRDN

Alliance Environmental Group

JR Structural

SRI Environmental

(510) 803-7069

(925) 872-6333

(707) 673-3252

(925) 469-8000

(925) 788-3875

gemmahouser@hotmail.com

michelle.windsor@crdn.com

AndreaLatimer@alliance-enviro.com

john@jrstructural.com

jbaughman@srienviro.comm

2016 BOARD OF DIRECTORS Amaya Fine

The Restoration Clean-Up Co.

Lynna Harrison

Association News Network, Inc.

Debra Hall-Jalen

Bryan Harrison

KDH Adjusting

Lisa Winn

Premier Construction

Association News Network, Inc.

Jennifer Pinney CRDN

Kathleen Taylor Paul Davis Restoration

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East Bay Claims Association News Network • September 2016

EBCA Schedule of Upcoming Events

3

Association meetings held at: Zio Fraedo’s Restaurant 611 Gregory Lane 2nd Wednesdays of most months: Pleasant Hill, CA

Luncheon Meetings SEPTEMBER 2016

VOLUME XXIV . NUMBER IX

EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

• SEPT 14-16, 2016

23rd Annual Claims Conference of Northern California www.ClaimsConference.org

• NO EBCA LUNCHEON MEETING FOR SEPT • OCT 12, 2016

Jim Nolt, JH Nolt Associates “Things That Burn In The Night”

• NOV 9, 2016

EBCA Bowling Tournament - Danville Bowl 3-5pm

• DECEMBER 14, 2016

Holiday Luncheon Party - Charitable Beneficiary Speakers

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(Architectural, Structural, Title 24, Etc.)

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Napa County/Vallejo/Benicia 800/648-1608

Contra Costa/Santa Clara/Sonoma 800/480-TIDY

Oakland/Alameda 510/351-0581

Livermore/Hayward 925/960-1377

Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial

www.servicemasterclean.com

4

East Bay Claims Association News Network • September 2016

I can’t believe that the end of summer has arrived ...and my kids are back to school.

September 2016 message from 2016-2017 EBCA President Gemma Houser

WATER DAMAGE CLAIMS • Electronic Leak Detection & Repair • Sub-Slab Plumbing • Sewer Line Video Scans • Pools, Spas & Fountains

800-353-LEAK

www.AmericanLeakDetection.com

I’m still in shock that my oldest daughter, Jordyn, is in second grade and that my little one, Taylor, is in Pre-K. They are growing up so quickly and they are turning into such amazing little girls.

I have some news to pass along that I’m very sad about. Jodi Devillier, from Coast Construction, is leaving us. She is moving to Palm Dessert with her husband in September. I am very excited for her to start this new adventure in her life, but I will miss her so much. Jodi has been such a huge part of EBCA for as long as I have been in the industry.

She has served on the board, including as President for a two year stint. Jodi has been our Educational/ Speaker Chair for several years, first working with Ray Depa then on her own. She’s brought us some amazing and pertinent speakers for a long time.

She has been such a blessing to our organization and we have been so lucky to have had her. She has mentored me in so many ways and, I have come to know that if/whenvever I ever have a question, I can call Jodi for advice or for help. I want to thank her so very much for everything she has done for the organization and for me personally. We are going to miss you Jodi, but wish you all the best in your new adventure.

Our speaker for August was Craig Pusser, SIU Supervisor for CSAA. Craig gave out some great information about fraudulent claims and the type of things to keep an eye out for in the claims handling process. It was great to hear some of the great stories he had to tell, as well.

In lieu of our regular luncheon meeting, we have CCNC coming up September 14th-16th at the Hyatt in Sacramento. There will be lots of educational courses to choose from and more than 60 vendors in the tradeshow part of the conference. There will be no EBCA meeting in September, so we will look forward to seeing everyone back at Zio Fraedo’s

October 12th, when we will welcome guest speaker, Jim Nolt, of JH Nolt Associates Engineers. He plans to speak on issues related to house fires.

Our first-ever bowling tournament that will take place on November 9th, in place of what would be our normal luncheon meeting day. It will be a great social event, as well as a big fund raiser. Jennifer Pinney and Amaya Fine will have more information as well as sponsorship opportunities available soon.

Funds raised will go to The Wounded Warrior Project, so plan to come out and support this amazing organization.

Our Membership Drive for 2016 is ongoing. Our association depends on our members so please make sure to renew/join now. You can go to our website www.eastbayadjusters.org to become a member or feel free to contact our Membership chair Lynna Harrison at lynna@associationnewsnetwork, or call her at (925) 785-7021 for more information. I encourage you to bring new people to our meetings as well.

Please do not forget to respond to our Evite or call Andrea Latimer at (408) 829-5807. It’s simple to purchase your lunch now on-line at www.eastbayadjusters.org.

I look forward to seeing you at CCNC in Sacramento and at the October meeting. Please don’t forget to pay on-line and RSVP. Respectfully,

Gemma

Gemma Houser 2016-’17 President, EBCA Paul Davis Restoration (510) 803-7069 ghouser@pdr-usa.net

East Bay Claims Association News Network • September 2016

Jodi DeVillier Leaves Her Mark on EBCA as She Heads South for Desert Pastures

5

By Bryan Harrison

The common expression that 80% of the work is done by 20% of the people doesn’t begin to touch the level of demonstrative commitment shown by East Bay Claims Association past President and current Speaker Chair, Jodi DeVillier.

Jodi, who has been a stalwart member and leader for EBCA for the better part of the past decade, will be leaving the organization this month. Excitingly for her, she and her husband, Jim, are selling their Danville home and moving to Palm Desert. This change, however, is a sad development both for East Bay Claims, and most definitely a blow to the company for whom she has dedicated her working life during this time, Coast Construction.

Jodi has been the Business Development Manager for Coast Construction since she came to the industry near the end of 2008.

The company, led by owner Steve Mink, has been gracious and generous with the extent to which they allowed Ms. DeVillier to give of her time and energies to the Association.

“I am leaving East Bay Claims Association in very capable hands, with Gemma (President Gemma Houser) at the helm” Jodi stated.

“She has embraced her Presidency with enthusiasm and professional-

ism, but has added some fun to our meetings as well. John Ehlert has been instrumental in organizing our books, and EBCA is in good hands financially.”

Early in her introduction to the industry, Jodi said she felt a quick connection with then EBCA Secretary, JoAnn Dean, as well as 2009 President, Ray Depa, and 2008 President, Kelly Sullivan.

“Kelly Sullivan, who was the outgoing president when I first started, led what I saw as a dynamic group, and I was excited to get involved,” Jodi said. from January 14, 2009: “New EBCA member, Jodi DeVillier, of Coast Construction, jumped right in to As she got to know more handle the 50/50 raffle ticket sales. ‘It was a great way to meet people my first time here,’ she said.” people in the industry, Jodi expanded her horizons as much as “My involvement in this associa- remember thinking when I first her job description, and her boss, tion has been such a positive expe- started with Coast, that it was like would allow. She participated to rience,” she reflected. “There are a parallel universe.” some extent in other claims asso- so many people I will truly miss.” Her previous experience in pubciations around the Northern Cal- As for the move to Palm Desert, lishing has served her well in makifornia area, but East Bay Claims Jodi has plans. “This is not retire- ing sure she gathers the necessary has always been “home”. ment just yet,” she said. “I will be photos, bios and speaker outlines “I took cues from our sister orga- working in the real estate business needed for both print and webnizations,” she explained. “Peo- as a rep for a home warranty com- based publication and promotion. ple like Don Sams, Denise Garcia pany. This means I am returning Jodi has worked tirelessly since and Shelley Lefore have all had an to a comfortable arena and back to the start to advance the mission of impact on me, and taught me by the days when I published a real the East Bay Claims Association. example.” And she has very ef- estate magazine, calling on agents She began serving immediately, fectively applied the things she’s and going to real estate market- selling raffle tickets at her very learned. ing meetings similar to EBCA. I continued page 11

Coast Construction Company Lic #826164

We pride ourselves on delivering Alameda & Contra Costa Counties what we promise: (510) 533-7168

High quality work and great customer service at competitive prices

(925) 938-7168

24/7/365 Emergency Response

(510) 773-6379

6

East Bay Claims Association News Network • September 2016

Pusser on Fighting Fraudulent Claims at August EBCA

By Lynna Harrison

Craig Pusser has been a man in the battle fighting fraudulent insurance claims for decades now. Pusser, AAA Special Investigations Unit Supervisor, was the special guest speaker for the August 10, 2016 East Bay Claims Association luncheon meeting, held at Zio Fraedo’s in Pleasant Hill. continued page 8

Craig Pusser, SIU Supervisor for AAA, addressed the August 10, 2016 EBCA.

Congratulations to EBCA member, Linda Pirlot, of Del Monte Foods, on winning the August 50/50 raffle.

EBCA Speaker Chair, Jodi DeVillier, thanks guest speaker, Craig Pusser.

Esteban Pauli, of Pauli Engineering, asks one of numerous questions of Mr. Pusser.

A pretty nice-sized crowd turned out for the August 10, 2016 EBCA luncheon meeting.

Plan Now To Join The

East Bay Claims Association for our

first-ever

Bowling Tournament A Fund-raiser to Benefit

The Wounded Warrior Project Wednesday November 9, 2016 @ Danville Bowl

200 Boone Court, Danville, CA 94526

There will be six (6) lanes dedicated to the group 3 Teams of up to five (5) people $150 3 Individual Bowlers $35 (limited space) 3 Available Sponsorships Include: 3 Food Sponsors (2) @ $150 each 3 Trophy Sponsor - $100

7

East Bay Claims Association News Network • September 2016

Things That Burn in the Night A Look at Home Fires with Jim Nolt, PE at October 12, 2016 EBCA Please join the East Bay Claims Association for our next luncheon meeting of the year Wednesday, October 13, 2016.

The EBCA is very pleased to welcome our featured guest speaker Mr. Jim Nolt, PE, of JH Nolt Associates - Electrical, Mechanical & Corrosion Engineers.

Mr. Nolt’s chosen topic, “Things That Burn In The Night” is a presentation focused on reviewing the investigation of residential fires Mr. Nolt has done in the recent past.

Jim Nolt’s forensic investigation abilities have been honed over years of education, training, experience in the field and, he says, “curiosity”.

He is a licensed Professional Engineer in California, as well as Nevada, Oregon and Hawaii. He earned his BSEE from the University of Washington, and his MSEE from Stanford. He tells us he also has an MBA from the “school of hard knocks!” ;-) Emphasis in this presentation will include what you can do to prevent home fires in your own residence, as well as hot-points to consider about fire claims. He will share information designed to help increase your awareness of potential hazards and understanding of the causes and effects of fires.

Please purchase your lunch online now so we have an accurate count, or contact EBCA Reservations Chair and Andrea Latimer to make reservations for payment by check or cash at the door: 707-673-3252 • andreaLatimer@alliance-enviro.com

Residential & Commercial Reconstruction 24 hour emergency service

MARK SCOTT

construction, inc.

Lic. #682814

Pleasant Hill - Main t: 925-944-0502 Stockton t: 209-982-0502 Fairfield t: 707-864-8880 msconstruction.com

Join EBCA for our next luncheon meeting of the year

Wednesday, October 12, 2016 as we welcome guest speaker

James Nolt, PE JH Nolt Associates

Electrical, Mechanical & Corrosion Engineers at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 11:15am Check-in Luncheon 12:00 noon - 1:00pm

FREE to 2016 Adjuster Members Adjusters Now Join for FREE

(suggested $10 donation to the EBCA Charitable Fund) $45 Non-Members/Guests or No Reservations

$35 for current paid 2016 Associate Members Purchase your lunch online, at:

www.EastBayAdjusters.org

Otherwise, for payment by cash or check at the door, please make reservations now with

2016 EBCA Secretary, Andrea Latimer:

707-673-3252 • andreaLatimer@alliance-enviro.com

8

Pusser

East Bay Claims Association News Network • September 2016 continued from page 6

A regular speaker and trainer for organizations dealing very directly in the world of fraud-fighting, Mr. Pusser stated his pleasure at being able to bring his message and share some information with some of the folks on the front lines.

“If you have reasonable belief EBCA Treasurer John Ehlert & Board Mbr Jenn Pinney CCNC Exhibitor Co-Chair, Lisa Winn, gave an update on the upcoming Claims Conference, along there might be fraudulent activity, “Fraud affects us all,” he said. with CCNC SSponsorship Chair, Jennifer Pinney. always contact your Special Inves- “When we keep losses down tigations Unit. Fraud is Fraud,” he we can charge people less if stated flatly. “Ask questions. Con- we are not paying fraudulent tact SIU with a heads-up, and say Claims,” he explained.

EBCA member and Past maybe this means something, may- Contact Craig at craig.pussPresident, Steve Muir, asks er@csaa.com , 510-559-9090 be not.” a question of guest speaker, Pusser answered numerous ques- if you have any questions or Craig Pusser, as EBCA Vice tions from the floor, and noted “You would like more information President, Michelle WindsorBaughman looks on. are not obligated to tell people they on recognizing a potential are being investigated”. If there is fraud case. something suspicious, the claims The 50/50 Raffle prize drawing was department has every right to dig won by Linda Pirlot with Del MonEBCA members deeper before settling. However, te Foods.

Jackie Mezeul he said, time-lines must still be met. There will be no EBCA luncheon and Katie Howard (near right) and He discussed the importance of meeting in September. Please join first-timer, Hailey investigating information on the us on September 14-16 in SacraAyres, of Wingard claimant’s original policy. Many mento at the Hyatt Regency DownConstruction, times untrue facts are provided town, for the 23rd annual Claims enjoying the August meeting.

Conference of Northern California. when the policy was established.

He also discussed some of the latest The East Bay Claims trends, stating that there has been a Association will redefinite up-tick in what he termed sume our luncheon "crash & buy" cases. This is when schedule on Wednesinsureds purchase a policy just an day, October 12, incident has occurred, to secure 2016. The Speaker coverage on something that has al- will be engineer Jim ready happened. This type of fraud Nolt, speaking about happens both with automobile acci- "Things That Burn dents and property damage claims. in the Night".

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Childrens’ Hospital Oakland 3 Insurance Industry Charitable Foundation 3 Food Bank of Contra Costa & Solano Counties

3 American Foundation for Suicide Prevention

3 Shelter, Inc. - Contra Costa

9

East Bay Claims Association News Network • September 2016

East Bay Claims AssociationNewsNetwork Services Directory

Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800

www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com CHAD SMITH CONSTRUCTION - Chad Smith 1820 Galindo St. Suite 230 www.chadsmithconstruction.com • (925) 566-8755 Concord, CA 94524 chad@chadsmithconstruction.com • Fax: (925) 566-8757 COAST CONSTRUCTION - Steve Mink/Jodi DeVillier 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 K2GC GENERAL CONTRACTOR, INC. - Ken Turnage We treat your home as if it were our own, www.K2GCinc.com • (925)754-5232 and value your time as we do our own.

K2GC@comcast .net MARK SCOTT CONSTRUCTION, INC. - Troy Brincat Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 SPRINGS CONSTRUCTION - Jim Atkins 881 Hurlingame Ave. jim@springsconstruction.com • (650) 222-2850 Redwood City, CA 94063 www.SpringsConstruction.com WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

ELECTRONICS RESTORATION

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com

ENGINEERS - FORENSIC

I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 3942 Valley Ave., Suite K www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Robert Strong Garment Restoration - Bob@blcleaners.com • (925) 455-6000 Nobody CARES about you more Fax (925) 445-6002 CRDN - Steve Depper/Michelle Windsor 2094 Mt. Diablo Blvd.

(877) 939-1588 Walnut Creek, CA 94596 www.crdngba.com FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd 510-723-1000 Hayward, CA 94545 Natalie Lagorio: nlagorio@frsteam.com

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Kyle Pickett 30911 Wiegman Road kpickett@amer-tech.com • (510) 429-5000 Hayward, CA 94544 Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com MS VITAL RESTORATION, INC. (a division of Mark Scott Construction, Inc.) 2835 Contra Costa Blvd 1-800-944-0502 Pleasant Hill 94523 Info@MSVitalRestoration.com SERVICEMASTER OF LIVERMORE/HAYWARD - Bassam Kneizeh/Kelly Banducci 1001 Shannon Ct. Ste C (925) 960-1377 Livermore, CA 94550 Fax (925) 960-1376 SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER OF SAN MATEO/SAN FRANCISCO - David Decker 439 Eccles Ave. david@smsanfran.com • (650) 593-4700 S. San Francisco, CA 94080 Fax (650) 873-6334 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY Santa Clara & Sonoma www.svmcleaning-restoration.com

Deadline for all Submissions for the next issue is

October 21, 2016

info@AssociationNewsNetwork.com • 925-785-7021

10

East Bay Claims Association News Network • September 2016

COIN program is one-of-a-kind national model for socially responsible investing California Celebrates 20 Years of sustainable impact investing helping underserved communities and the environment LOS ANGELES, Calif. — At a summit marking the 20th anniversary of the founding of the California Organized Investment Network (COIN), California Insurance Commissioner Dave Jones

lauded the milestone by recognizing the impact investments made by insurers in underserved communities to help create more jobs, affordable housing, community centers, schools, health clin-

APPRAISER - HEAVY EQUIPMENT & AUTO

Frontier Adjusters is looking for a part-time appraiser for heavy equipment and auto in the Bay Area, North Bay and Central Valley. Must be proficient in Audatex or other similar software. Please call Marvin or Sherry at (800) 2624067 or email. Must have experience and references.

PROJECT MANAGER(S)

ATI - American Technologies Inc’s Sacramento Office is looking for professional Project Manager(s) skilled in estimating and managing property repair losses. Also looking for a PM that can estimate and manage contents losses. Must be proficient in Xactimate. IICRC training and certifications a plus. Check us out on-line at: www.ATIrestoration.com. Contact: Office Manager Raquel Romine: 916-388-2440, C: 916-214-7654, Raquel.Romine@ATIrestoration.com.

ics, and improve the environment through green investments.

COIN, a government entity within the California Department of Insurance, plays a critical role in inter-mediating the flow of capital from insurance companies to affordable housing developments, small or sustainable businesses, and community facilities that benefit rural or underserved communities within the state of California.

It does this through a tax credit program and the identification and sourcing of socially responsible investments in these areas.

“The strong partnership California has had with insurers over the past two decades in building the nation’s leading investment

program for socially responsible impact investments demonstrates how our program can be replicated to further benefit cities and states across the country struggling to redevelop communities, create permanent jobs, and boost green technology to protect and improve our environment,” said Insurance Commissioner Dave Jones. “We need to make more insurers aware of this program and follow the lead of companies already participating in COIN in investing in California communities.”

Jones recognized several insurers for participating in COIN including: • Largest percentage increase in COIN Qualified Holdings - Greatcontinued page 11

CLAIMS INDUSTRY PLACEMENTS

Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

Submit Your Job Connection ad to:

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Run Your Ad Network-Wide for a net rate of just $180/mo.

Next Deadline for submissions is October 21, 2016 call 209-229-8240 or email info@AssociationNewsNetwork.com

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.EastBayAdjusters.org Bryan Harrison, Publisher

Bryan@AssociationNewsNetwork.com • 925.708.5569

Lynna Harrison, Customer Serivces Manager

Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1993-2016, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240

11

East Bay Claims Association News Network • September 2016

DeVillier

continued from page 5

First year of Jodi’s Presidency, with husband, Jim, at the EBCA Holiday Party, December 2012.

first meeting in January, 2009.

She volunteered anywhere she could, helping on committees before becoming Secretary of the group just one year after first showing up, in 2010. She held the position of Secretary for two years before taking the lead role, being elected President for 2012 and 2013.

As Past President in 2014, she continued to serve, working with Speaker Committee Chair, Ray Depa, to find quality speakers and programs for the monthly meetings. She ultimately took over for Ray as his work demands made his

News From the DOI West Lifeco Inc., from $62M in 2013 to $306M in 2015, an increase of almost 5 times • Most First-Time COIN Qualified Investments - American Financial Group, $91M initial COIN Qualified investments in 2015 • Most COIN Qualified Holdings in 2015 by Health Insurance Company- Anthem Inc. $67M • Most COIN Qualified Holdings in 2015 by Property Casualty Insurance Company - Liberty Mutual $499M • Most COIN Qualified Holdings in 2015 by Life Insurance Company - MetLife $2.8B • Largest COIN Bulletin Investor 2015 - TIAA $20M • Largest COIN Bulletin Investor 2014 - Prudential Financial $6M “Insurers recognize the value of COIN sourcing and structuring impact investments, and have tripled their COIN holdings from the beginning of 2011 through the end of 2015,” said Stacie Olivares-Castain, Managing Director of COIN.

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The COIN summit brought together more than 200 insurance, community, and financial leaders from across the country to discuss the benefits of tax credit investments, insurer evaluation of COIN investments, performance of investments through the COIN program, and the opportunity to partner insurers with investment opportunities in environmental programs and underserved communities.

Panels included speakers discussing impact investing and the insurance industry, risk and return of impact investments, COIN’s impact, and green investments.

Since the inception of the COIN Community Development Financial Institution (CDFI) Tax Credit Program in 1997, more than $239 million has been invested into COIN Certified CDFIs throughout California. Investments made through the program include green energy, affordable housing, clean water, healthy foods, and education projects. CDFIs use investment dollars to provide much needed capital to low-income and rural communities.

position as Speaker Chair untenable. It was during this time that EBCA began the group’s effort to provide certified Continuing Education-accredited programs.

Even now, while taking her leave, Ms. DeVillier has done her due diligence, August 10, 2016, EBCA Speaker Committee Chair, Jodi DeVillier, thanked having speakers and guest speaker, Craig Pusser, SIU Supervisor with AAA, at what turned out to programs in place not be her last regular luncheon meeting.. only through the end of 2016, but covering at least Janu- sociation for as long as many can ary 2017, too. remember. “Jodi has been such a With the announcement of her huge part of EBCA for as long as pending departure, she shared her I have been in the industry,” stated own excitement about this next current EBCA President, Gemma step in her life. “My husband and Houser. “She has mentored me in I have dreamed of retiring in the so many ways and, I have come to desert, and this is our opportunity know that if/whenever I ever have to make that happen,” she said with a question, I can call Jodi for ada smile in her voice. “This is the vice or for help. I want to thank her first step. It all happened very fast so very much for everything she and everything fell into place so has done for the organization and perfectly. We feel very fortunate,” for me personally. We are going to miss you Jodi, but wish you all the she added. best in your new adventure.”

Jodi DeVillier has been an extremely committed and driving That sentiment will be shared by force for the East Bay Claims As- all.

East Bay Claims Association

Needs You!

As a member of the EBCA, you are encouraged to get involved! Beyond attending the regular luncheon meetings and other events the organization produces throughout the year, help is needed on committees and, ultimately, on the board of directors.

You can play a part in helping to shape a positive future for EBCA. For more information and ways in which you can possibly contribute, speak with one of your EBCA officers or board members today!

You can have a say!

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2016 Claims Conference of Northern California, September 14th - 16th Hyatt Regency Downtown Sacramento President’s Welcome We are very excited for you to join us for the 24th Annual Claims Conference of Northern California September 14 - 16 at the Hyatt Regency Downtown Sacramento. The CCNC Education Committee has worked diligently on compiling our educational schedule offering CE credits that clearly places priority on new innovation, technological advances and collaboration of our total claims processes. You will find a terrific network of professionals to help you with the resources you need to better manage your claims. You can register and view our full class descriptions at www.claimsconference.org. Look forward to seeing you at the 2016 CCNC!

Tami Umland & Michelle WindsorBaughman

Hyatt Regency Sacramento 1209 L Street • Sacramento, CA 95814 CCNC group rate available at: www.claimsconference.org/location

Day 1 Wednesday September 14th

Day 3 Friday September 16

4:00 - 6:00 Hector Alvarez: Workplace Violence from the Insurance Industry Professional’s Point of View

9:30 - 10:30 Dale Banda: Identifying and Reporting Fraud, Understanding the Regulations and Surviving a Compliance Audit

Day 2 Thursday September 15th

9:30 - 10:30 Mathew Scott : Computer Forensic Investigations, Litigation and Complex Cyber Security Claims

8:30 - 9:30 Keynote Speaker - Matt Paxton Matt Paxton is one of the top Hoarding Clean-Up experts in the United States.

Paxton is the founder of Clutter Cleaner, author of The Secret Lives of Hoarders and has appeared in over 65 episodes of the televisions show HOARDERS. 10:00 - 12:00 Garrett McGinn • Stephen Roper: Investigations in the Age of Geo Tagging (Social) Data 10:00 - 12:00 Kathleen Taylor, Randall Harvill, Trevor Evans: Bio Recovery Services

9:30 - 10:30 Vinh Pham: Clandestine Drug Lab Assessment & Clean Up 11:00 - 12:00 Julian Pardini: The Adjusters Role in Preparing for Examinations Under Oath 11:00 - 12:00 Steven Viani: Drought Related Ground Subsidence in the Valley 11:00 - 12:00 Kelley Chang: Advanced Excel 1:00 - 4:00 Ruth Griffith: Ethics

10:00 - 12:00 Eloy Cisneros: Common Misunderstandings of Hazmat Regulatory Requirements

1:00 - 3:00 Robert Donahue: Claim Expectations & How Technology Has Changed Them

1:00 - 4:00 Matt Paxton: Extreme CleanUp: Handling a Hoarding Dilemma

1:00 - 2:00 Kevin Jones: Contents Restoration vs Total Loss; Stop Throwing Away Money

1:00 - 3:00 Andy Downs: Stop Look and Listen: Strategies for Addressing the Unusual Claim 1:00 - 3:00 Brian Schupbach: Commercial Large Loss Estimating with Xactimate 3:30 - 4:30 Jim Nolt: What Kind of Expert Do I Need for this Loss?

3:30 - 4:30 Jeff Taxier • Jon Sommers: Mechanics of Estimate Presentation

Register Now! www.claimsconference.org Up to 13 CE credits pending approval with RPA and CA/TX DOI (not retro); MCLE pending approval

speakers and topics subject to change

Sponsor: Jennifer Pinney - jenniferpinney@crdn.com

Exhibit: Lisa Winn - lwinn@psghome.com

Attend: www.claimsconference.org