East Bay Claims Association News Network - December 2017

December 2017

Since 1993 with East Bay!

Volume XXV Number XII

w w w. EastBayAdjusters.org

Celebrating our 25th year of publishing with East Bay

Holiday Luncheon to Honor EBCA Charitable Non-Profit Beneficiaries Join the EBCA for our fiinal Luncheon Meeting of the Year!

Wednesday

December 14, 2016 as we give back in celebration of our chosen Charitable Organizations

at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 - see page 5

2nd Annual EBCA Bowling Tournament Raises Needed Funds for Fire Victims

page 6 - Complete photo gallery online, at:

www.EastBayClaims.org

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East Bay Claims Association News Network • December 2017

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East Bay Claims Association News Network • December 2017

3

EBCA 2017 - 2018 Schedule of Upcoming Events

Association Luncheon gatherings are held at: Zio Fraedo’s Restaurant 611 Gregory Lane, Pleasant Hill, CA

• WEDNESDAY, DECEMBER 13, 2017 DECEMBER 2017

VOLUME XXV . NUMBER XII

EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

EBCA - holiday luncheon meeting

Charitable reps to receive EBCA donations

• WEDNESDAY, JANUARY 12, 2018

Christine Reed - Low Ball & Lynch Fair Claims Settlement Practices Act Annual Recertification

• WEDNESDAY, FEBRUARY 14, 2018

Dr. James Mason - ARCCA Vehicle Infotainment Systems - The cutting Edge Source of Vehicle and Occupant Data

• WEDNESDAY, MARCH 14, 2018 BINGO!

• WEDNESDAY, APRIL 11, 2018 Vinh Pham - Envirocheck

• WEDNESDAY, MAY 9, 2018

Seth Harrison - Actionable Insights June - TBD July - 17th Annual EBCA Golf Tournament August - Paint Nite!

September - TBD October - CCNC November - 3rd Annual EBCA Charitable Bowling Tournament Holiday Luncheon Party

Orange County | San Diego | Los Angeles | SF / Bay Area

Michelle Basto, Marketing/Sales Associate 2186 Paragon Drive, San Jose, CA. 95131

Cell 408-921-9490 | Office 408-452-9700 | Fax 408-638-0945 To schedule jobs via email - sjfieldservices@patriotlab.com

4

East Bay Claims Association News Network • December 2017

Two Years at the Helm Flies By

December 2017 message from 2016-2017 EBCA President, Gemma Houser

The last 2 years have flown by and I’m so grateful to everyone who has supported me as the President of EBCA. I couldn’t have done it without the amazing board members who have helped me so much. We have put on some amazing events and had some great speakers.

2016-2017 EBCA President Gemma Houser

The board for EBCA puts in so much time and effort to make all of these things possible. I have really enjoyed my time as President and I look forward to handing the baton to the wonderful Jennifer Pinney.

She is going to do great things with our association and I will be staying on the board to help her in anyway I can.

the optional-free membership to adjusters, with a suggested donation of just $10 that will go toward the EBCA Charitable Fund.

Our association depends on our members so please make sure to renew/join now. You can go to our website www.eastbayclaims.org to become a member right now, or feel free to contact our Membership chair Lynna Harrison or call her at (925) 785-7021 for more information. As always, I encourage you to bring new people to our meetings, too. Your clients and associates will no doubt appreciate the invitation.

We had a great turn out for our 2nd annual bowling tournament November 8th. We raised over $800 to benefit victims of the North Bay fires. Jennifer, as always, put on another fun event. I loved how competitive everyone got.

Please do not forget to respond to our Evite, its Our Charity Holiday Luncheon is coming up simple to purchase your lunch now on-line at www. on December 13th. I love the holidays, and this eastbayclaims.org. luncheon is a great opportunity for EBCA to give Thank you all for your ongoing support. I look back. Money raised from events during the year forward to seeing you at our December luncheon. goes to help support the Bay Area Crisis Nursery, Respectfully, Shelter Inc. and Children’s Hospital Oakland. I look forward to seeing you there. Please check the website and newsletter for more information on upcoming events.

Gemma

Our Membership Drive for 2018 has officially begun! We are offering an Early Bird discount for individual as well as corporate memberships for calendar year 2018. We are also continuing with

Gemma Houser 2016-’17 President, EBCA Paul Davis Restoration 510-760-7571 ghouser@pdr-usa.net

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Shelter, Inc. - Contra Costa 3 Childrens’ Hospital Oakland 3 Food Bank of Contra Costa & Solano Counties 3 Insurance Industry Charitable Foundation

East Bay Claims Association News Network • December 2017

December 13 EBCA Luncheon to Celebrate 2017 Charitable Causes th

Plan now to attend the final EBCA Luncheon Meeting of the Year!

Wednesday

December 13, 2017 as we give back in celebration of our chosen Charitable Organizations*:

Bay Area Crisis Nursery and Shelter, Inc.

East Bay Claims Association

2018 Early-Bird Membership is Now Open!

EBCA Needs You!

The East Bay Claims Association depends on membership dues as a main source of sustainability. As a thank you to your dedication to this organization, EBCA is offering an “early-bird” membership discount, for both individual and corporate memberships.

As a member of the EBCA, you are encouraged to get involved!

Beyond attending the regular luncheon meetings and other events the organization produces throughout the year, help is needed on committees and, ultimately, on the board of directors.

You can play a part in helping to shape a positive future for EBCA. For more information and ways in which you can possibly contribute, speak with one of your EBCA officers or board members today! You can have a say!

Go to www.EastBayClaims.org and register for 2018 no later than December 31, 2017 for the discounted rate.

at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 11:15am Check-in Luncheon 12:00 noon - 1:00pm

FREE to 2017 Adjuster Members Adjusters Now Join for FREE

(suggested $10 donation to the EBCA Charitable Fund) $45 Non-Members/Guests or No Reservations

$35 for current paid 2017 Associate Members Purchase your lunch online, at:

www.EastBayAdjusters.org

Otherwise, for payment by cash or check at the door,

please make reservations now with New 2017 EBCA Secretary, Hailey Ayres: (925) 689-9322 or eastbayclaims@gmail.com

5

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East Bay Claims Association News Network • December 2017

2nd Annual EBCA Bowling Tournament Scores The second annual EBCA Charitable Bowling Tournament was held Wednesday, November 8, 2017 at Danville Bowl.

The late afternoon affair drew members and other claims industry professionals, all of whom worked to put their best ball forward.

In the end, it was the team from Titan Environmental who came in with the best two-game score.

Organizer, and EBCA Vice President, Jennifer Pinney, expressed her gratitude to everyone for coming out and supporting this endeavor.

Proceeds from this event were to be directed toward wine country fire victim relief efforts.

1st Place

2nd Place

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East Bay Claims Association News Network • December 2017

7

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East Bay Claims Association News Network • December 2017

Annual Low Ball & Lynch Sacramento Seminar Tackles Tough Issues A breadth of coverage issues, new Cannabis Laws and more in afternoon seminar/webinar

By Bryan Harrison

The law firm of Low, Ball & Lynch held their annual complimentary seminar/webinar Thursday, November 9, 2017 at the Hilton Sacramento Arden West.

Ta c k l i n g key and sometimes controversial insurance claims Christine Reed orchestrated r e l a t e d and MC’d another successful t o p i c s , Low Ball & Lynch Sacra- the threemento Seminar/Webinar part afterNovember 9, 2017 noon-long session provided another worthy educational opportunity for the claims community.

Low Ball heavy-hitters, Charles Redfield and Kurt Bridgman led off the afternoon with a comprehensive session on the latest case law decisions. From duo tag-teamed on

several themes, including Employment Law, Qualification of Expert Witnesses, various Tort cases; Assumption of the Risk-related decisions, and more. There were decisions viewed as victories as well as setbacks for the industry.

As a result of the decision in the case of Mohammed Haniff v. The Superior Court of Santa Clara County, 9 Cal.App.5th 191 (March 19, 2017), “defendants will not be able to compel a plaintiff to receive an examination by a vocational rehabilitation expert retained by the defense,” Bridgman said. There was “almost a collective gasp by the defense bar,” he said. “This was a very bad case for defendants in personal injury cases,” he added.

In a win for insurance defense, courts rejected an attempt at “gross negligence” in an Assumption of the Risk Tort case. Erika Grotheer

v. Escape Adventures, Inc., et al., 14 Cal. App.5th 1283 (August 31, 2017) ultimately held that “hot air ballooning is dangerous” Christine Reed, above right, and Beth Ossino, gave a fascinating and, as a result, defen- presentation on the emerging industry risk of the Marijuana dant could not be held Legalization law, and potential for market coverage. responsible for injuries resulting commercial operations and quesfrom a rough landing. tions regarding the availability of Led by firm partner out of the insurance coverage.

Monterey office, Christine Reed, the event drew a good live crowd With regard to the question of poas well as a strong online webinar tential conflicts with regard to Federal laws that still define cannabis as audience. an illegal drug, Ossino stated “If you The second session featured Reed write a policy you must pay related and Golden Bear Claims Manager, claims”.

Beth Ossino, with a detailed look at the potential impact on the in- The final sessurance industry wi th regard to the sion of the day featured new Marijuana Legalization law.

Tami RockGolden Bear Insurance has been on holt, R.N., the forefront of writing policies for B.S.N., with cannabis-related businesses on the her presentaeve of the outset of the new law. tion on “Rea- Tami Rockholt, RN, BSN. Proposition 64, passed by California sonable Value conducted the session voters in 2016, makes recreational of Medical on Reasonable Value of use of marijuana legal as of JanuTreatment”. Medical Treatment at ary 2018. Government agencies, R o c k h o l t the Sacramento Legal business people and the insurance Seminar/Webinar delved into industry are gearing up to be ready evaluating medical costs in Personal for the new law to take affect.

Injury Cases, as well as covering Reed and Ossino took an interested Workers’ Comp.-related issues. and engaged audience through She detailed appropriate In-Patient numerous perspectives and con- Hospital Stays, Professional Fees siderations, from personal use and and Prescription Drug pricing.

Above, left-right: Christine Reed acknowledged partners Charles Redfield and Kurt Bridgman for personal cultivation regulations, as The 2017 Low Ball & Lynch Sacrawell as state licensing regulation of their comprehensive Case Law Update at the November 9th Sacramento Legal Seminar. mento Seminar was dynamic, informative, and covered a wide range of subject matter all in a relatively short time span.

A video recording may still be available. Contact Christine Reed at 831-655-8822 or CReed@lowball. com for more.

Some 45 claims industry professionals turned out for the 2017 LBL Sacramento Legal Seminar, in addition to a strong webinar attendee audience.

9

East Bay Claims Association News Network • December 2017

East Bay Claims AssociationNewsNetwork Services Directory

Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

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CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800

www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com CHAD SMITH CONSTRUCTION - Chad Smith 1820 Galindo St. Suite 230 www.chadsmithconstruction.com • (925) 566-8755 Concord, CA 94524 chad@chadsmithconstruction.com • Fax: (925) 566-8757 COAST CONSTRUCTION - Steve Mink/Kevin Morgan 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 MARK SCOTT CONSTRUCTION, INC. - Troy Brincat Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

ELECTRONICS RESTORATION

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 3942 Valley Ave., Suite K www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

ENVIRONMENTAL TESTING & CONSULTING

PATRIOT ENVIRONMENTAL LABORATORY SERVICES, INC. - Michelle Basto 2186 Paragon Drive mbasto@patriotlab.com • Office (408) 452-9700 San Jose, CA 95131 www.PatriotLab.com • Cell (408) 921-9490

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

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PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Liza Wisecarver Servicing all BrightleafCleaners.com • cell (925) 406-9889 of Northern CA liza@blcleaners.com • office (925) 455-6000 FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd 510-723-1000 Hayward, CA 94545 Natalie Lagorio: nlagorio@frsteam.com

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com MS VITAL RESTORATION, INC. (a division of Mark Scott Construction, Inc.) 2835 Contra Costa Blvd 1-800-944-0502 Pleasant Hill 94523 Info@MSVitalRestoration.com SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY Santa Clara & Sonoma www.svmcleaning-restoration.com

ENGINEERS - FORENSIC

I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

UNIFIED INVESTIGATIONS & SCIENCES - Michael OConnor, P.E. Civil, Structural, Electrical, (916) 640-0640 Mechanical, Fire O&C, Repair Plans www.uis-usa.com

Thank you to all our paid listing subscribers, and all our publication advertising sponsors. Literally couldn’t do it without you!

Deadline for all Submissions for the next issue is

December 22, 2017

lynna@AssociationNewsNetwork.com • 925-785-7021

10

East Bay Claims Association News Network • December 2017

EBCA to Charitable Organizations at December 13 Luncheon The East Bay Claims Association is very pleased to be able to continue to support the group’s chosen charitable benefactors in the coming season. Join us December 13, 2017 as we celebrate the work of these fine organizations.

The Bay Area Crisis Nursery was established to help prevent child abuse and child neglect by providing supportive services to families who are in stress or crisis. Our primary service is providing a warm, loving, homelike environment for children from birth through eleven years of age by offering 24-hour residential care. The organization’s services are free, confidential and voluntary.

- Donations appreciated -

TOY DRIVE for Bay Area Crisis Nursery

www.bayareacrisisnursery.org

http://shelterinc.org VISION: SHELTER, Inc. strives to realize a vision: Re-building lives, one family at a time, by giving them a home, the skills and the resources to live the life they deserve.

MISSION STATEMENT: The mission of SHELTER, Inc. is to prevent and end homelessness for low-income, homeless, and disadvantaged families and individuals by providing housing, services, support, and resources that lead to self-sufficiency.

Celebrating the Work of:

- Bay Area Crisis Nursery - Shelter Inc. - STAND for Families Free of Violence - Food Bank of Contra Costa & Solano Counties -

Non-perishable food items may be brought to the December 13, 2017 EBCA Holiday luncheon to benefit the Food Bank of Contra Costa & Solano Counties

HISTORY: SHELTER, Inc. is an independent, charitable, nonprofit 501(c)(3) organization founded in 1986 to alleviate Contra Costa County's homeless crisis.

MISSION IN ACTION: SHELTER, Inc.’s work encompasses three main elements: 1) Preventing Homelessness: Keeping a family in their home means that jobs are retained, families are fed and children are safe. Prevention services include rental assistance, a needs assessment and financial goal setting with a case manager.

2) Ending the Cycle of Homelessness: Homeless families and individuals are provided housing plus services including employment, education, counseling and household budgeting to help regain self-sufficiency and permanent homes.

3) Providing Affordable Housing: SHELTER, Inc. owns or master leases over 200 units throughout the county, renting to low-income vulnerable residents, many of whom have otherwise been unable to find housing such as disabled persons and veterans.

www.standffov.org STAND! For Families Free of Violence is committed to promoting safe and strong families. Our approach to eliminating family violence is well-rounded and community-wide.

In addition to providing a complete spectrum of prevention, intervention, and treatment “STAND! For Families Free of Violence is a programs, we also enlist the efforts of local residents, partners, and institutions, all of whom catalyst for breaking the multi-generational are striving with us to stop domestic violence and child abuse. cycle of violence, promoting safe and strong STAND! is a founding member of the Zero Tolerance for Domestic Violence Initiative, a cross-sector organization working to help solve domestic violence, sexual assault, and child relationships, and rebuilding lives.” abuse. However, we cannot achieve our mission without the help of every individual, every school, every faith community, every neighborhood, and every business.

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.EastBayAdjusters.org Bryan Harrison, Publisher

Bryan@AssociationNewsNetwork.com • 925.708.5569

Lynna Harrison, Customer Serivces Manager

Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1993-2017, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240

11

East Bay Claims Association News Network • December 2017

Ask Your

EBCA Board Members We asked your EBCA Board:

“What is your favorite Holiday Tradition?”

We asked your East Bay Claims Association Board of Directors “What is your favorite Holiday Tradition?”

President Gemma Houser, Paul Davis Restoration “My favorite holiday tradition is giving my girls an ornament and new PJ’s every Christmas eve. When they move out they will have a bunch of ornaments to decorate their own trees with.”

Treasurer John Ehlert, JR Structural “We enjoy watching our old family videos during the holidays.”

Secretary Hailey Ayers, Wingard Construction “My favorite holiday tradition is getting together with my extended family for Chinese Food Dinner on Christmas Eve. We’ve been getting together same place, same time every year since I was a kid - for as long as I can remember.”

ily and friends. Being involved with East Bay Claims Association, her sister organizations, and other socially conscious groups who make an effort to bring a little joy to the lives of others goes a long way to fulfilling the notion of ‘peace on Earth & goodwill toward others. “ Membership Chair, Lynna Harrison, ANN “When the children are old enough and understand the spirit of giving, we all exchange stocking presents,” she said. “I also exchange funny gifts with a few friends. We are also doing homemade gifts.

Christmas should be fun and not as commercial as it has become.”

Speaker Chair, Debra Hall-Jalen, KDH Adjusting “Always spending time with family and close friends.”

Board Member, Bryan Harrison, ANN “There’s nothing like the crazed commercial fervor represented in this Holiday season to make one scratch their head in wonder.

“I enjoy finding ways to step outside of the insanity to find peace and comfort in sharing time with fam-

Be Seen • Be Real!

Call Bryan Harrison

925-708-5569 (cell)

bryan@AssociationNewsNetwork.com

JM ENVIRONMENTAL SEEKS ESTIMATOR/PROJECT MANAGER JM Environmental is looking for an Estimator/Project Manager in our Roseville office. Needs to be experienced in Xactimate for Commercial and Residential structures. Please call John Moore at 916-802-8035.

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