East Bay Claims Association News Network - July 2018 by Association News Network

Since 1993 with East Bay!

July 2018 Volume XXVI Number VII

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Celebrating our 25th year of publishing with East Bay

â&#x20AC;&#x2DC;80s Theme Set For 17th Annual EBCA Golf Tournament! EBCA '80s-Fest Golf Tourney! Friday, July 27, 2018 Eagle Vines Golf Course 580 South Kelly Road Napa, CA

Shotgun Start at 11am Lunch will be provided on carts. Sponsors need to arrive by 9am to check-in and set up tee box.

Registration begins 9:00 AM

Foursomes | Twosomes | Dinner Only Select Your Sponsorship

www.EastBayClaims.org - see page 7

Fun For All at Second Annual EBCA Paint Nite

- see page 6

- see page 11

www.ClaimsConference.org

East Bay Claims Association News Network • July 2018

Complete Rebuild Plans for Insurance Repair Projects

(Architectural, Structural, Title 24, Etc.)

600 Valley Main Street, Suite K E 3942 Ave., Suite Pleasanton, CA 94566

925.469.8000

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Structural Evaluations & Reports Residential Remodels, Additions, & New Homes

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415/493-2211

Napa County/Vallejo/Benicia 800/648-1608

Contra Costa/Santa Clara/Sonoma/ Sacramento 800/480-TIDY

Oakland/Alameda 510/351-0581

Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial

www.servicemasterclean.com

East Bay Claims Association News Network • July 2018

EBCA 2018

Schedule of Upcoming Events Association Luncheon gatherings are held at: Zio Fraedo’s Restaurant • 611 Gregory Lane, Pleasant Hill, CA

JULY 2018

VOLUME XXVI . NUMBER VII

EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking. In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

• FRIDAY, JULY 27, 2018- 17TH Annual EBCA Golf Tournament ‘80s Theme! - See page 7 • August 28-30 - 25th Annual CCNC @ Squaw Valley, Lake Tahoe - See page 11

• September 12, 2018 - tba • WEDNESDAY, October 10, 2018- Greg Meath

Use of Social Media in Claims Investigations

• WEDNESDAY, November 7, 2018

3rd Annual EBCA Charitable Bowling Tournament

• Holiday Luncheon Party

We are the First Responders “First Responder”! Specializing in Residential and Commercial Consulting for ASBESTOS | LEAD | MOLD | BACTERIA

Same Day…

3 INSPECTIONS 3 REPORTS 3 ON-SITE CLEARANCES

Call or email us today for fast, reliable service

916-235-3110 service@regasgroup.com

www.RegasGroup.com

What?!

We can help you change that! Call, click, email or text and we will make sure you’re in the next issue with an effective, budget-friendly, sponsorship solution

You’re a member of East Bay Claims Association and your company isn’t represented within these pages?

Reach out now!

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East Bay Claims Association News Network • July 2018

Summer’s here, and the Golfing is Right!

July, 2018 President’s Message By Jennifer Pinney, 2018 EBCA President

Summer. Is. Here! It’s the time for barbecuing, camping, trips to the lake, s’mores, late nights and good ol’ family time. My friends and family are looking forward to spending a week at Rollins Lake 2018 EBCA President Jennifer Pinney

in a couple weeks. I hope all of you are able to find the time to unwind this summer. Another fantastic EBCA event is in the books! Our 2nd annual paint night was super fun and entertaining. Thank you again Amaya, at RegasGroup, and Liza, at Brightleaf Cleaners, for sponsoring! And a huge thank you to all that came and enjoyed the evening with us! SOLD OUT! We are officially sold out of exhibitor booths for CCNC. Thank you to you all that have purchased theirs and for your continued support! Are you interested in being a sponsor? We have a few left available. Please feel free to contact myself, Liza or Hailey with any questions. CCNC has new and dynamic education courses this year for all adjusters to earn their CE credits. Get on-board at: www. ClaimsConference.org. Are you ready to jump back in time to everyone’s favorite decade? Our golf committee is still hitting the pavement planning our annual golf tournament on July 27th at Eagle Vines. The

theme this year is the ‘80s. Please feel free reach out to John, Amaya or Eric for more information on holes, foursomes, and sponsorships. Our membership drive for 2018 is still going strong. Please remember that our association depends on our members to be a success, so please make sure to renew/ join now. If you have any questions, please feel free to contact Lynna Harrison at 925-785-7021 or lynna@associationnewsnetwork.com. Please also remember, for anyone who brings an adjuster as a guest, will attend the luncheon at no cost. Kind Regards,

Jennifer Pinney Jennifer Pinney Bosco Company Direct: 408-642-8310 Office: 408-437-0337 jennifer.pinney@schaperco.com boscoconst.com

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Shelter, Inc. - Contra Costa

3 Food Bank of Contra Costa & Solano Counties 3 Insurance Industry Charitable Foundation

East Bay Claims Association News Network • July 2018

Getting To Know Your EBCA Leaders

Amaya Fine -

EBCA Vice President finding her niche Leadership Profile by Lynna Harrison, with Bryan Harrison

The East Bay Claims Association is fortunate to have the talents of 2018 Vice President, Amaya Fine, as a key part of their leadership team. A Bay Area native, “born and raised”, Amaya is making great use of her education and work ethic, in her career and on behalf of the association. Born in San Francisco and raised in Antioch, California, along with her younger brother, Ms. Fine earned her Bachelor of Arts degree in Communication Studies from California State University at Sacramento. “Working in Marketing is a perfect fit for me,” she said. Amaya Fine first stepped onto the EBCA Board in 2016, during Gemma Houser’s presidency. She has grown in her position and status on the board, and with the organization, working with EBCA Treasurer, John Ehlert, as Golf Tournament Committee Co-Chair in 2017 and again this year. She stepped-up to become Vice President this year, as well. Amaya’s family moved from The City to Antioch, where she attended school from first grade until graduating from Antioch High School. She then did her General Ed. at Community College before transferring to Sacramento State University, where she earned her Bachelors Degree. Life took her to Texas for a couple of years, after getting married. She returned to Antioch in 2011, divorced, and is very happy raising her two beautiful daughters here. Penellope (7) and Scarlett (4) are her pride and joy.

“When I’m not working they are my whole world,” she said. “We spend tons of time outdoors and love to travel! From bike rides around the neighborhood, hiking Black Diamond Mines, beach days in Santa Cruz and visiting family in Spain, we stay pretty busy.” Amaya says she landed in this industry quite by chance. “A friend with whom I went to high school posted a job opening for a part-time admin in his office. I applied, and there I was…in restoration!” The position was an in-house job, where she worked at the front desk for about 10 months. Amaya’s education and clear people skills had her transition that first year into a Marketing position, where she

excelled, taking her to a new place in her career. Most recently, Amaya accepted a new challenge and position as a Business Development Executive for RegasGroup Environmental Consultants, working to help build the Sacramento-based firm in their expansion into the Bay Area market. “This company is such a great fit for me,” Amaya stated. “To find something that you enjoy doing EVERYDAY is truly a blessing! The quote, ‘Choose a job you love, you’ll never have to work a day in your life’ is so true!” The new position also allows her to continue in her leadership role with the EBCA. Amaya may be seen at most every meeting and gathering the association puts on, and has become an increasingly central figure to the organization.

2227 Willow Pass Rd • Concord • CA 94520

East Bay Claims Association News Network • July 2018

Fun For All at Second Annual EBCA Paint Nite

Thanks to our Paint Nite Sponsors

RegasGroup & Brite Leaf Textile Restoration

The Finest Name in Safe Overspray Removal

1-800-345-1269

Nationwide Mobile Crews – Immediate Response ISO 9001:2008 Certified

www.nationwideoverspray .com

East Bay Claims Association News Network • July 2018

‘80s Theme Set For 17th Annual EBCA Golf Tournament!

EBCA '80s-Fest Golf Tourney! Friday, July 27, 2018 Eagle Vines Golf Course 580 South Kelly Road Napa, CA

Shotgun Start at 11am Lunch will be provided on carts. Sponsors need to arrive by 9am to check-in and set up tee box.

Registration begins 9:00 AM

Foursomes | Twosomes | Dinner Only Select Your Sponsorship

www.EastBayClaims.org

Golf Registration & Dinner Only purchases $640 per 4-some

Includes Breakfast, Lunch & Awards Banquet Dinner

$350 per 2-some

Includes Breakfast, Lunch & Awards Banquet Dinner

$35 per person Awards Banquet Dinner

Sponsorships Thanks to our Hole Sponsors Abatix Alliance Environmental Group Belfor Central Valley Environmental Envirocheck FRSTeam JR Structural Engineering, Inc. Mark Scott Construction Patriot Environmental Labs The Restoration Cleanup Company Wingard Construction York Risk Services

Beverage Cart Sponsors

RegasGroup Enviromental Consultants The Restoration Clean-Up Company

Paul Davis Restoration Safe Air Fast Environmental, LLC

Closest to the Pin

19th Hole Sponsor

Mark Scott Construction

Central Valley Environmental

Driving Range Sponsor

Breakfast/Pastry Sponsor

Macro-Pro, Inc

24 hour emergency service

construction, inc. Lic. #682814

Select Sponsorships Still Available

Please go to the web site and select your preferred sponsorship now

Bullseye Leak Detection

Secure your spot(s) now at: www.EastBayClaims.org

Residential & Commercial Reconstruction

MARK SCOTT

Rescue Cart Sponsors

Pleasant Hill - Main t: 925-944-0502 Stockton t: 209-982-0502 Fairfield t: 707-864-8880 msconstruction.com

East Bay Claims Association News Network • July 2018

JM Environmental Welcomes Sr. Estimators/Project Managers Kelmetsen & Petric to their Team John Moore, President of JM ENVIRONMENTAL, INC., is pleased to introduce two new members of the JM Team: Elroy Klemetsen; and Cory Petric.

Cory Petric brings eighteen years of experience to the JM Team. He is a Xactimate Expert and is extremely successful balancing the demands of insurance related claims, private entity clients, and public entity projects.

Elroy Klemetsen began his career in the Hazardous Materials Abatement and Demolition industry in 1986 as an operations manager and estimator.

Elroy continued to increase his experience and responsibilities and was promoted to Senior Estimator, Project Manager, and Vice President because of his strong skillset with large scale Abatement and Demolition projects. His notable projects include: multiple public entity insurance claims after the Loma Prieta Earthquake; a Hollywood Movie Studio insurance claim after the Northridge Earthquake; multiple residential insurance claims after Hurricane Katrina with one of the largest carriers in the USA; and an 18 story Hotel in Oahu with abatement and selective demolition. Elroy also has extensive experience in public works projects.

JM Environmental Project Manager/Senior Estimator Elroy Klemetsen, may be reached at: 916-919-2575, or elroyklem@ jmenv.com.

Cory’s comprehensive experience includes overseeing Residential, Commercial, and Industrial Abatement Projects, Demolition Projects, and Restoration Construction Projects. He is well versed in estimating, management, contract negotiations, resource allocations, project scheduling, and ensuring projects are completed on time and within budgets. Cory is known for first rate service and communication every day for every project on every job site.

JM Environmental Project Manager/Senior Estimator Cory Petric may be reached at: 916-521-0752, or cpetric@jmenv.com.

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To schedule jobs via email - sjfieldservices@patriotlab.com

East Bay Claims Association News Network • July 2018

I realized how intelligent, professional, and confident in her abilities she was. 15 minutes into our conversation I had already created a pocontinued sition specific for Hailey, and we are so excited to have her on board.” Though she’s been quite busy, Hailey makes time for her personal ERC Announces Addition of Hailey Ayres interests and hobbies. “When I am not studying or working (which Emergency Restoration & Cleaning (ERC), feels rare these days!), my favorite things are live music and being based in the Sacramento area, is pleased to outdoors. On the weekends you can catch me on a hike in the open announce the addition of Ms. Hailey Ayres, space during the day and/or a concert or show with friends at night.” as a Systems Analyst, to their team. ERC Systems Analyst, and EBCA Secretary, Hailey Ayres, may be Relatively new to the property claims world, reached at: 916-206-5545 (office), 916-717-6153 (cell) or hailey@ Hailey’s big news is that she just achieved her ercsac.com; 3073 Kilgore Road, Rancho Cordova, CA 95670. Master’s Degree, in Public Administration, from Cal State Hayward. RegasGroup Announces Addition of Amaya Fine to “There’s been a huge emphasis in my Masaccommodate Bay Area Expansion ter’s program on Organizational Management Hailey Ayres RegasGroup Environmental Consultants & Development, which I am excited to incorporate into my new job is very pleased to announce the addition of here at ERC,” she stated. “As ERC’s Systems Analyst, my goal is to Business Development Executive, Amaya help facilitate their inevitable growth this year.” Fine, to their staff as of May 1, 2018. A native of Walnut Creek, CA, Hailey graduated from Las Lomas High “As RegasGroup has expanded into the East School, before attending University of California at Santa Barbara, Bay & North Bay we are proud to announce where she earned her Bachelors Degree in Sociology. Out of college Amaya as our new Business Development she went to work for the City of El Cajon, in the San Diego area. Executive,” stated Business Development She moved back after several years to the Bay area and went to work Manager, Andrea Latimer. “She is a great for Wingard Construction, finding her way to the Claims industry. addition and we are excited to welcome her She started in the accounting department and front desk at Wingard. Amaya Fine to TeamRegas!” She soon advanced to become the Construction Coordinator, and then RegasGroup provides same day testing, results and reports for took on the role as Marketing Manager when Katie Howard retired. asbestos, lead, mold and bacteria. “Katie was the one who introduced me to the East Bay Claims Asso- Amaya stated that she first got into the industry “just by chance. A ciation, and the industry,” she said with her infectious smile. friend with whom I went to high school posted a job opening for a partOne of Hailey’s life goals is to one day become the Mayor of Walnut time admin in his office. I applied, and there I was…in restoration! I Creek. worked the front desk for about 10 months and then transitioned into Hailey has very effectively made her mark in the industry since she Marketing,” she added. arrived on the scene. “I have been in the industry for about 2 ½ years Prior to taking that position, Ms. Fine said she had been “a stay at and am actively involved on both the East Bay Claims and CCNC home mom for 3 years”. (Claims Conference of N. California) Boards. I have valued those extra A Bay Area native, “born and raised”, Amaya earned her Bachelor positions greatly as they have allowed me to form a deeper connection of Arts degree in Communication Studies from California State to the industry as a whole as well as the awesome people that are in it.” University at Sacramento. Working in Marketing, then, is a perfect She went on to explain how ERC has grown. “My boss, Kevin fit for her, she said. Manzer, originally started his business as a Carpet Cleaning company “I feel like where I am with my whole job/career is my strongest called Always Green Clean,” she said. “In the last 7 years, he has accomplishment,” she said with her big welcoming smile. “To find ventured in to the Insurance Restoration industry as ERC (Emergency something that you enjoy doing EVERYDAY is truly a blessing! The Restoration & Cleaning). ERC is a one-stop-shop that can service quote, ‘Choose a job you love, you’ll never have to work a day in claims from the start at Emergency Services, to Water/Fire Restoration your life’ is so true!” & Cleaning, to Contents, and on through the Reconstruction phase.” When not at work, Amaya’s focus is on her two daughters, Penelope Though the company mainly services the greater Sacramento area, (7) and Scarlett (4). “When I’m not working they are my whole she said, they have provided services for clients all over Northern world. We spend tons of time outdoors and love to travel! From bike California from Santa Rosa, to Grass Valley, and even to Lake Tahoe. rides around the neighborhood, hiking Black Diamond Mines, beach “As employers we all understand the challenge in finding qualified days in Santa Cruz and visiting family in Spain, we stay pretty busy.” candidates to fill various positions,” ERC President, Mr. Manzer, RegasGroup Environmental Consultants Business Development stated. “When I originally spoke with Hailey it was for an Xactimate Executive, Amaya Fine, may be reached at: 916-235-3110, or eastbay. report writer position. After only five minutes of speaking with her service@regasgroup.com

East Bay Claims Association News Network • July 2018

East Bay Claims AssociationNewsNetwork Services Directory

Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Jackie Mezeul 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800 www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com CHAD SMITH CONSTRUCTION - Chad Smith 2227 Willow Pass Rd www.chadsmithconstruction.com • (925) 566-8755 Concord, CA 94520 chad@chadsmithconstruction.com • Fax: (925) 566-8757 COAST CONSTRUCTION - Steve Mink/Kevin Morgan 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 MARK SCOTT CONSTRUCTION, INC. - Troy Brincat Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

ELECTRONICS RESTORATION

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 3942 Valley Ave., Suite K www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

ENVIRONMENTAL TESTING & CONSULTING

PATRIOT ENVIRONMENTAL LABORATORY SERVICES, INC. - Michelle Basto 2186 Paragon Drive mbasto@patriotlab.com • Office (408) 452-9700 San Jose, CA 95131 www.PatriotLab.com • Cell (408) 921-9490

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Liza Wisecarver Servicing all BrightleafCleaners.com • cell (925) 406-9889 of Northern CA liza@blcleaners.com • office (925) 455-6000 FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd 510-723-1000 Hayward, CA 94545 Natalie Lagorio: nlagorio@frsteam.com

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com MS VITAL RESTORATION, INC. (a division of Mark Scott Construction, Inc.) 2835 Contra Costa Blvd 1-800-944-0502 Pleasant Hill 94523 Info@MSVitalRestoration.com SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY Santa Clara & Sonoma www.svmcleaning-restoration.com

ENGINEERS - FORENSIC

I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction. UNIFIED INVESTIGATIONS & SCIENCES - Michael OConnor, P.E. Civil, Structural, Electrical, (916) 640-0640 Mechanical, Fire O&C, Repair Plans www.uis-usa.com

Thank you to all our paid listing subscribers, and all our publication advertising sponsors. Literally couldn’t do it without you! Deadline for all Submissions for the next issue is

August 1, 2018

bryan@AssociationNewsNetwork.com • 925-708-5569

East Bay Claims Association News Network • July 2018

East Bay Claims Association

2018 Membership Get On-Board

EBCA Needs You! JOIN NOW!

Registration is now open for the Claims Conference of Northern California’s 25th Anniversary “Silver-lining” conference, which will be August 28-30, 2018 at The Village at Squaw Valley, in beautiful Lake Tahoe, CA!

August 28 | Tuesday - Welcome cocktail hour @ Plaza Bar August 29 | Wednesday - 8am-5pm full day conference & tradeshow

6PM – 10PM | 25th Anniversary Silver Party @ High Camp

August 30 | Thursday - 9am-4pm conference & tradeshow - adjourns 4pm

Keynote Speaker Cory Candelario – Executive Vice President – Claims, Pacific Specialty Insurance Company / The McGraw Group of Affiliated Companies

The East Bay Claims Association depends on membership dues as a main source of sustainability. As a thank you to your dedication to this organization, EBCA is offering an “early-bird” membership discount, for both individual and corporate memberships. As a member of the EBCA, you are encouraged to get involved! Beyond attending the regular luncheon meetings and other events the organization produces throughout the year, help is needed on committees and, ultimately, on the board of directors. You can play a part in helping to shape a positive future for EBCA. For more information and ways in which you can possibly contribute, speak with one of your EBCA officers or board members today! You can have a say!

Go to www.EastBayClaims.org The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/ or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.EastBayAdjusters.org Bryan Harrison, Publisher

Bryan@AssociationNewsNetwork.com • 925.708.5569

Lynna Harrison, Customer Services Manager

The Evolution of Claims Leadership Wednesday August 29, 2018 8:30-9:30 am Key Learnings will include: • Self Awareness as a Leader and the perception of you and your Leadership approach/style • The importance of Emotional Intelligence while leading others • Preferred communication strategies for Driving Results and Organizational Objectives

• •

Investment in your internal customers and how success ties to Work Environment and Culture Motivating others to believe in their worth and recognize how they impact and add value to the Big Picture

Keynote Speaker Shawn Fair, CEO – FAIR Consulting Group

Fair to Greatness

Thursday, August 30, 2018, 9:00 – 10:00 am The goal of this presentation is to help managers and executives, at all levels, make the leap from boss to coach, from leading by their position to connecting with their employees. Becoming a coach begins with the manager understanding the coaching process and using it to move their employees and managers to self and peer coaching, so that everyone on the team may become a coach and leader. • CE Credits from CA, NV, & TX are pending approval. • MCLE Credits from the State Bar of CA are pending approval. • RPA Credits are pending approval. Complete conference schedule, Registration and Hotel accommodations information and reservations available at:

www.ClaimsConference.org

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