Since 1993 with East Bay!
August 2018 Volume XXVI Number VIII
Celebrating our 25th year of publishing with East Bay
w w w. EastBayAdjusters.org
Squaw Valley the Scene for the 25th Annual
Claims Conference of Northern California August 28-30, 2018 Training Conference Trade Show CE credits available 25th Anniversary Silver Party @ High Camp
The Village @ Squaw Valley, Lake Tahoe - see page 5
www.ClaimsConference.org
Leadership Profile: Jennifer Pinney - Leading A New Generation - see page 8
Beautiful Day Marks the 17th Annual EBCA Golf Tournament
- see page 6
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East Bay Claims Association News Network • August 2018
The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.
2018 EBCA OFFICERS
President
Vice President
Bosco Construction
RegasGroup Environmental
Emergency Restoration Cleanup
jennifer.pinney@boscoconst.com
amaya@regasgroup.com
eastbayclaims@gmail.com
Jennifer Pinney (408) 462-8310
amaya fine (916) 757-4019
Secretary
Treasurer
Hailey ayres
JoHn eHlert
(916) 717-6153
(925) 469-8000
Past President
Gemma Houser
JR Structural
Paul Davis Restoration
(510) 760-7571
john@jrstructural.com
gemmahouser@hotmail.com
2018 BOARD OF DIRECTORS eric Gacutan Debra Hall-Jalen bryan Harrison
Alliance Environmental
lynna Harrison
Association News Network, Inc.
KatHleen taylor
KDH Adjusting
Velocity
Association News Network, Inc.
Jennifer ValDerama EnviroCheck
liza WisecarVer
Brightleaf Textile Restoration
Novato
415/493-2211
Napa County/Vallejo/Benicia 800/648-1608
Contra Costa/Santa Clara/Sonoma/ Sacramento 800/480-TIDY
Oakland/Alameda 510/351-0581
www.pwsei.com
Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial
www.servicemasterclean.com
East Bay Claims Association News Network • August 2018
Golf In The Bag Time for CCNC!
3
August, 2018 President’s Message By Jennifer Pinney, 2018 EBCA President AUGUST 2018
VOLUME XXVI . NUMBER VIII
EBCA Mission Statement:
The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking. In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.
Complete Rebuild Plans for Insurance Repair Projects
(Architectural, Structural, Title 24, Etc.)
600 Valley Main Street, Suite K E 3942 Ave., Suite Pleasanton, CA 94566
925.469.8000
www.JRStructural.com
Structural Evaluations & Reports Residential Remodels, Additions, & New Homes
What a beautiful day we enjoyed at the 17th annual EBCA Golf Tournament July 27th. Thanks so much to everyone who participated - sponsors and players alike.
2018 EBCA President
Hope you all enjoyed yourselves as much Jennifer Pinney as I did. I loved how many people participated in the ‘80s theme. That was so fun! This event serves as the primary association fund raiser each year, which allows the organization to continue donating to favored charitable causes, and generally keep our association alive. Your support means everything! Moving on, items are set for the big 25th Silver Anniversary of the Claims Conference of Northern California! What?! You don’t know?! The CCNC is hitting the road this year, with the event being held August 28 through the 30th at The Village at Squaw Valley, in beautiful Lake Tahoe! If you have yet to register, please do so now. Go to: www.ClaimsConference.org and sign-up to attend. The festivities will begin with a Welcome cocktail hour reception at the Plaza Bar from 5-6pm, following Exhibitor Set-up from 2-5pm. The program, itself, will begin in earnest Wednesday morning, August 29th, with registration and breakfast on the KT Deck and Exhibition Hall from 7:30-8:30am, followed at 8:30am by Keycontinued page 4
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925-708-5569 (cell)
bryan@AssociationNewsNetwork.com
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800-353-LEAK
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Orange County | San Diego | Los Angeles | SF / Bay Area
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Cell 408-921-9490 | Office 408-452-9700 | Fax 408-638-0945 To schedule jobs via email - sjfieldservices@patriotlab.com
4
East Bay Claims Association News Network • August 2018
President’s Message continued from page 3
note Speaker, Cory Candelario, of Pacific Specialty Insurance. That session will launch a full days of conference training, trade show activity and much more. We are excited about this event, and hope to see EBCA represent in a big way! We will resume our regularly scheduled luncheon program Wednesday, September 12, 2018, back at Zio Fraedo’s. Then, Wednesday, October 10, 2018, we look forward to the return of Mr. Greg Meath as our guest speaker. An attorney out of Stockton, Mr. Meath will once again address the use of social media in claims investigations. Last year’s presentation was amazing, so please do plan on attending. November 14th will be our 3rd Annual EBCA Charitable Bowling Tournament, at Danville Bowl. This is a super fun event, and monies raised will go to one of our EBCA chosen charities. We’ll round out the year with our annual Holiday luncheon party, featuring presentations by some of our prominent charitable beneficiaries. Thank you for all your involvement. This organization continues to thrive because of YOU! Respectfully,
2227 Willow Pass Rd • Concord • CA 94520
What?!
We can help you change that! Call, click, email or text and we will make sure you’re in the next issue with an effective, budget-friendly, sponsorship solution
You’re a member of East Bay Claims Association and your company isn’t represented within these pages?
Reach out now!
Jennifer Pinney Jennifer Pinney Bosco Company Direct: 408-642-8310 Office: 408-437-0337 jennifer.pinney@schaperco.com boscoconst.com
925-708-5569
bryan@associationnewsnetwork.com
www.AssociationNewsNetwork.com
EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Shelter, Inc. - Contra Costa
3 Food Bank of Contra Costa & Solano Counties 3 Insurance Industry Charitable Foundation
East Bay Claims Association News Network • August 2018
CCNC Program Schedule August 28 - Tuesday 2pm – 5pm | Exhibitor Set Up 5pm – 6pm | Welcome cocktail hour @ Plaza Bar August 29 - Wednesday 7:30am – 8:30am | BREAKFAST on the KT Deck and Exhibition Hall 8:30am – 9:30am | Keynote Speaker- Cory Candelario, Pacific Specialty Insurance 9:45am – 10:45am Workshops • Ale Fraud and Catastrophic Losses | 1CE & MCLE • Sorting Facts from Fiction: Combating Traumatic Brain Injury Claims | 1CE & MCLE credits 9:45am – 11:45am Workshops Commercial Building Code Enforcement and the Property Claims Process | 2 CE 10:45am – 11:45am Workshops • Rain, Rain Go Away – Wildfires, Mudslides, and Everything in Between | 1 CE & MCLE • To Drone or Not To Drone | 1 CE NOON – 1pm | LUNCH BREAK on the KT Deck and Exhibition Hall 1:30pm – 2:30pm Workshops • Large Loss Fires: A Team Approach | 1 CE • New Technologies in Contents Restoration : From Lasers to the Power of the Sun | 1 CE 3:00pm – 5:00pm Workshops • The Evolution of Social Media and It’s Effects on Insurance Claims Investigations | 2CE • Handling Your Large Losses with Xactimate | 2CE 6pm – 10pm | 25th Anniversary Silver Party @ High Camp August 30 - Thursday
8am -9am | BREAKFAST on the KT Deck and Exhibition Hall 9am – 10am | 2nd Keynote Speaker – Shawn Fair, Fair Consulting 10:15am – 11:15am Fire Cameras and Their Role in Wildfires and The Earthquake Component | 1CE Leveraging 3D Tours to Manage Fraud Waste and Abuse | 1CE 11:00am – 12:00pm Leadership & Marketing Seminar for Vendors/Exhibitors – Lunch Patio 11:15am – 12:15pm Trauma Hazards and Environmental Health and Safety | 1CE Engineering Design and Product Liability Failure Investigations | 1CE 12:15pm – 2:00pm | LUNCH BREAK on the KT Deck and Exhibition Hall 2:00PM – 5:00PM Ethics For Insurance Adjusters | 3CE 4PM | CONFERENCE ADJOURNS 2PM – 5PM | Exhibitor Breakdown
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Attend the 25th Annual CCNC
Registration is now open for the Claims Conference of Northern California’s 25th Anniversary “Silver-lining” conference, which will be August 28-30, 2018 at The Village at Squaw Valley, in beautiful Lake Tahoe, CA!
August 28 | Tuesday - Welcome cocktail hour @ Plaza Bar August 29 | Wednesday - 8am-5pm full day conference & tradeshow
6PM – 10PM | 25th Anniversary Silver Party @ High Camp
August 30 | Thursday - 9am-4pm conference & tradeshow - adjourns 4pm
Keynote Speaker Cory Candelario – Executive Vice President – Claims, Pacific Specialty Insurance Company / The McGraw Group of Affiliated Companies
The Evolution of Claims Leadership Wednesday August 29, 2018 8:30-9:30 am Key Learnings will include: • Self Awareness as a Leader and the perception of you and your Leadership approach/style • The importance of Emotional Intelligence while leading others • Preferred communication strategies for Driving Results and Organizational Objectives
• •
Investment in your internal customers and how success ties to Work Environment and Culture Motivating others to believe in their worth and recognize how they impact and add value to the Big Picture
Keynote Speaker Shawn Fair, CEO – FAIR Consulting Group
Fair to Greatness
Thursday, August 30, 2018, 9:00 – 10:00 am The goal of this presentation is to help managers and executives, at all levels, make the leap from boss to coach, from leading by their position to connecting with their employees. Becoming a coach begins with the manager understanding the coaching process and using it to move their employees and managers to self and peer coaching, so that everyone on the team may become a coach and leader. • CE Credits from CA, NV, & TX are pending approval. • MCLE Credits from the State Bar of CA are pending approval. • RPA Credits are pending approval. Complete conference schedule, Registration and Hotel accommodations information and reservations available at:
www.ClaimsConference.org
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East Bay Claims Association News Network • August 2018
Beautiful Day Marks the 17th Annual EBCA Golf Tournament By Bryan Harrison
Napa, CA – Sporting an '80s theme, the 17th annual East Bay Claims Association Golf Tournament was graced with a beautiful summer day here July 27, 2018. With 100 plus degree weather being the end of July norm, the Bay Breeze made for much more enjoyable temperatures for this always rousing event. Throughout the day, the '80s theme was ever-present. EBCA President, Jennifer Pinney, along with her Golf Committee - led by Treasurer John Ehlert and Vice President Amaya Fine - created a true thematic vibe for the day. Sponsors decked out in the some of the wildest '80s attire, from glam to heavy metal, welcomed golfers as they ventured through the beautiful landscape of Eagle Vines Golf Course. The numbers are not entirely in on the day, but suffice it to say a wonderful time was had by all. more photos page 11 complete photo gallery at: www.EastBayClaims.org
East Bay Claims Association News Network • August 2018
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Getting To Know Your EBCA Leaders
East Bay Claims Association News Network • August 2018
Jennifer Pinney -
EBCA President Leading A New Generation Leadership Profile by Lynna Harrison, with Bryan Harrison
A new generation of young professionals has effectively stepped forward to take the reins for the future of the East Bay Claims Association. The clearest example of this trend, currently, is the growth of current EBCA President, Jennifer Pinney. Ms. Pinney, who first landed a job in the claims industry less than five years ago, has grown and advanced, embracing leadership opportunities as they have presented themselves. Besides the growth she’s experienced directly on the job front, she has quickly advanced through the ranks and board of the EBCA, just as her work as Sponsorship Chair for the Claims Conference of Northern California set her on a direct path to take-on the Presidency of that long standing organization. Ms. Pinney, as the 2018 CCNC President, has effectively led the volunteer planning committee to produce the 25th annual event, happening August 28-30th at Squaw Valley, Lake Tahoe. With EBCA, she explores new direction and opportunities, while holding true to many long-standing association traditions. The annual EBCA Bowling Tournament was a project she started, now going on three years ago. She was also at the forefront of the membership meet and greet event at the start of the calendar year, and the association’s popular Paint Nite. She holds fast to the ideals and charitable organizations EBCA is committed to, and works to further those causes and relationships. A California native, Jennifer was born in Orange County, Southern California. Her family moved north when she was five years old, settling in Contra Costa County, where she was raised. As the baby of the family, with two older sisters, Jennifer admits that she generally got her way, most of the time. She and her sisters are each just 15 months apart in age, and she is willing to speculate that she’s the favorite child. “My sisters and I weren’t that close growing up,” she stated, “but are super close now. One of my sisters lives 5 minutes from me, and my other sister runs an Air BnB in San Francisco.” Jennifer has never shied away from work. She began her work experience at the young age of 15, when she became a Hostess at an area restaurant. A graduate from Ygnacio Valley High School, in 2001, Jennifer worked to advance herself from Hostess to Server and, finally, to Manager at the Restaurant when she was just 31. “I worked there 16 years,” she says, before coming to this industry. As she has taken on her claims industry life, she has exhibited that same work ethic, diving into helping where ever she can. She has found her help much needed, and appreciated.
“I am very humbled and honored to be shown the respect and trust by my piers to become President of two great Claims Associations!” she stated proudly. Jennifer is also now the National Account Manager at Bosco Construction, a growing firm located in the Bay Area. Her involvement with EBCA and now CCNC has been due, in part, to leadership at her company appreciating the value of her being involved, and allowing her to take the time, energy and focus on ensuring successes for both of these organizations. “I am very fortunate to have this position at Bosco Construction,” she said, humbly, “and really appreciate all they have done, and do, for me.” The mother of two, Jennifer has been in a committed relationship with her man and father of their children, Ramon Rojas Jr., since 2002. “I have been with Ramon, the love of my life, since I was nineteen,” she said with her vibrant smile. “We have two beautiful children. Our daughter, Bailee, will be 10 in December and just started 4th grade. And, our son, Gianni, is 5, and just started kindergarten this past week.” Jen says she and Ramon enjoy weekend trips with their family. They have made the city of Martinez their home, and make a habit of such things as the Sunday morning farmers’ market there in town. Outside of work, Jen also says she “does free hair and makeup on the side”. Jen and Ramon have, of late, been discussing actually officially tying the knot. “We had been shooting for a wedding in December,” she said. “But this year just got crazy busy, so that will have to wait,” she said. Jennifer Pinney always seems willing to step outside her own comfort zone to take-on whatever task is at hand. A straight-shooter with a wicked sense of humor, she draws on her extensive people skills and strong work ethic to get things done, while enlisting others to come along. She continues to demonstrate that she is someone others tend to flock to, which bodes well for the future of the association, and the industry.
East Bay Claims Association News Network • August 2018
East Bay Claims Association
2018 Membership Get On-Board
EBCA Needs You! JOIN NOW!
EBCA 2018
9
Schedule of Upcoming Events Association Luncheon gatherings are held at: Zio Fraedo’s Restaurant • 611 Gregory Lane, Pleasant Hill, CA
• August 28-30 - 25th Annual CCNC @ Squaw Valley, Lake Tahoe - See page 5
• September 12, 2018 - Greg Meath
Use of Social Media in Claims Investigations The East Bay Claims Association depends on membership dues as a main source of sustainability. As a thank you to your dedication to this organization, EBCA is offering an “early-bird” membership discount, for both individual and corporate memberships. As a member of the EBCA, you are encouraged to get involved! Beyond attending the regular luncheon meetings and other events the organization produces throughout the year, help is needed on committees and, ultimately, on the board of directors. You can play a part in helping to shape a positive future for EBCA. For more information and ways in which you can possibly contribute, speak with one of your EBCA officers or board members today! You can have a say!
Go to www.EastBayClaims.org
• WEDNESDAY, October 10, 2018- Belfor presenter The Importance & “how to” of document t restoration
• WEDNESDAY, November 7, 2018 3rd Annual EBCA Charitable Bowling Tournament
• Holiday Luncheon Party
We are the First Responders “First Responder”! Specializing in Residential and Commercial Consulting for ASBESTOS | LEAD | MOLD | BACTERIA The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.
Go to: www.EastBayClaims.org Bryan Harrison, Publisher
Bryan@AssociationNewsNetwork.com • 925.708.5569
Lynna Harrison, Customer Services Manager
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East Bay Claims Association News Network • August 2018
East Bay Claims AssociationNewsNetwork Services Directory
Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com
CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION
ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane/Jackie Mezeul 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702
CONTRACTORS - ELECTRICAL
TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800 www.Tucknott.com • Fax (925) 931-0817
CONTRACTORS - GENERAL/RESTORATION
BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com CHAD SMITH CONSTRUCTION - Chad Smith 2227 Willow Pass Rd www.chadsmithconstruction.com • (925) 566-8755 Concord, CA 94520 chad@chadsmithconstruction.com • Fax: (925) 566-8757 COAST CONSTRUCTION - Steve Mink/Kevin Morgan 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 MARK SCOTT CONSTRUCTION, INC. - Troy Brincat Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464
CONTRACTORS - MICROBIAL REMEDIATION
ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702
ELECTRONICS RESTORATION
ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com
ENGINEERS - STRUCTURAL
JR STRUCTURAL ENGINEERING, INC. - John Ehlert 3942 Valley Ave., Suite K www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com
ENVIRONMENTAL TESTING & CONSULTING
PATRIOT ENVIRONMENTAL LABORATORY SERVICES, INC. - Michelle Basto 2186 Paragon Drive mbasto@patriotlab.com • Office (408) 452-9700 San Jose, CA 95131 www.PatriotLab.com • Cell (408) 921-9490
FIRE INVESTIGATORS
FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com
LEAK DETECTION/PLUMBING
AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970
OVERSPRAY REMOVAL
NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269
PROPERTY RESTORATION - CLOTHING SPECIALISTS
BRIGHT LEAF CLEANERS - Liza Wisecarver Servicing all BrightleafCleaners.com • cell (925) 406-9889 of Northern CA liza@blcleaners.com • office (925) 455-6000 FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd 510-723-1000 Hayward, CA 94545 Natalie Lagorio: nlagorio@frsteam.com
PROPERTY RESTORATION/CONTENTS
AMERICAN TECHNOLOGIES, INC. - DAN WARD 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com MS VITAL RESTORATION, INC. (a division of Mark Scott Construction, Inc.) 2835 Contra Costa Blvd 1-800-944-0502 Pleasant Hill 94523 Info@MSVitalRestoration.com SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY Santa Clara & Sonoma www.svmcleaning-restoration.com
ENGINEERS - FORENSIC
I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction. UNIFIED INVESTIGATIONS & SCIENCES - Michael OConnor, P.E. Civil, Structural, Electrical, (916) 640-0640 Mechanical, Fire O&C, Repair Plans www.uis-usa.com
Thank you to all our paid listing subscribers, and all our publication advertising sponsors. Literally couldn’t do it without you! Deadline for all Submissions for the next issue is
August 31, 2018
bryan@AssociationNewsNetwork.com • 925-708-5569
East Bay Claims Association News Network • August 2018
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