East Bay Claims Association News Network - December 2018

Since 1993 with East Bay!

December 2018 Volume XXVI Number XII

w w w. EastBayAdjusters.org

Celebrating our 26th year of publishing with East Bay

Holiday Luncheon to Honor EBCA Charitable Non-Profit Beneficiaries Join the EBCA for our fiinal Luncheon Meeting of the Year!

Wednesday

December 12, 2018 as we give back in celebration of our chosen Charitable Organizations

at

Zio Fraedo’s 611 Gregory Lane, Pleasant Hill, CA 94523 - see page 11

Taking It To A New Level at Third Annual EBCA Bowling Tourney

- see page 6

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East Bay Claims Association News Network • December 2018

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bryan@AssociationNewsNetwork.com

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East Bay Claims Association News Network • December 2018

Amazing Bowling Event!

Holiday Sharing Time December, 2018 President’s Message

By Jennifer Pinney, 2018 EBCA President

DECEMBER 2018

VOLUME XXVI . NUMBER XII

EBCA Mission Statement:

The East Bay Claims Association is a charitable and educational organization that is dedicated to the betterment of Insurance Claims Professionals, through: continuing education; industry knowledge and contacts; and a strong commitment to integrity and respect in networking.

In order to accomplish this mission, the Association provides a forum and network for insurance claims professionals to meet and share information. This forum and fundraising events held by the group also help to connect insurance claims professionals in local communities and expands public awareness of the work performed by insurance claims professionals.

We are the First Responders “First Responder”!

Specializing in Residential and Commercial Consulting for ASBESTOS | LEAD | MOLD | BACTERIA

Same Day…

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I am so overjoyed and proud of our organization and the people involved making it happen! Our third annual EBCA Bowling Tournament was, by far, the best yet.

Thank you to everyone who

2018 EBCA President Jennifer Pinney

played a part in supporting it. Our sponsors came through in a big way, and so many of you turned out for a fun afternoon of bowling.

Congratulations to our winners: Amaya, Gemma, Eric, Tyler (from five star restoration) and Rick (from coast construction). You all set a new standard!

As we gear-up for our annual holiday luncheon party, being held this Wednesday, December 12, 2018 back at Zio Fraedo’s, I am hoping you all will represent in a big way again.

With profits from the Bowling Tournament nearly doubling what we saw last year, the association has more to give our chosen charitable organizations: The Bay Area Crisis Nursery, and Shelter, Inc. Once again, we hope to have in attendance representatives from at least one, if not both, of our chosen charitable beneficiaries.

Please sign-up on the web site for all these upcoming events now: www.EastBayClaims.org. continued page 4

3

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East Bay Claims Association News Network • December 2018

President’s Message continued from page 3

Online homeowner insurance pricing tool helps residents find coverage

Convenient online tool provides price comparison and coverage information

SACRAMENTO, Calif. - As survivors of the Camp and Woolsey wildfires begin the long road to recovery from the recent devastating wildfires that have so far tragically killed 84 people and destroyed more than 12,000 homes, other homeowners in wildfire areas may find themselves shopping for coverage when rates increase or they receive non-renewal notices, as some insurers limit their underwriting. To help consumers shop for the most coverage at the best price, the department has a convenient, easy-to-use online price comparison tool available.

The homeowner insurance comparison tool is designed to take some of the guesswork out of shopping for insurance by allowing consumers to quickly and easily make comparisons of rates from both national and local insurance companies.

“Finding the best coverage for your needs starts by being well informed,” said Insurance Commissioner Dave Jones. “As the number and severity of wildfires grows and some insurers limit their underwriting, it is important for consumers to shop around for the most coverage they can afford and this online tool provides a wealth of information to help them in that search.”

While this tool does not provide actual premium quotes, it does provide each company’s average premium and a toll-free number and website address for consumers to ask questions about available discounts or credits and receive an actual premium quote. The tool also includes a link to the specific company’s performance based on the consumer complaint study.

Consumers enter their county and nearest city, type and amount of coverage, and age of the home to compare estimated premiums. Homeowners should compare prices for various insurers along with the coverage features, limits, and exclusions.

The department’s Consumer Services team is also available toll-free at 800-927-HELP to assist consumers with any questions regarding their claims, coverage, or search for insurance coverage.

The Price Comparison Tool may be found at: https://interactive.web.insurance. ca.gov/apex_extprd/f?p=111:20

The EBCA Early-Bird Membership Drive is on NOW for 2019. It’s a good value anytime, and a great deal through the end of the year. So, get your membership shoes on, and make sure you’re in as a current member of your East Bay Claims Association!

What’s up for 2019, you ask?! We have much in store, including our third annual EBCA Kick-Off Party Thursday, January 10, 2019! We will reconvene back at The Lazy Dog restaurant in the Willows Shopping Center, in Concord.

The day before that, even, (January 9, 2019) we are super pleased to have returning guest speaker, Christine Reed, of Low Ball & Lynch, to give our annual DOI Fair Claims Settlement Practices Act recertification.

East Bay Claims Association is for all of us. I look forward to another tremendous year with a growing membership and so much going on!

Warmest Holiday Wishes,

Jennifer Pinney

Jennifer Pinney Bosco Company Direct: 408-642-8310 Office: 408-437-0337 jennifer.pinney@schaperco.com boscoconst.com

more DOI page 8

EBCA Designated Charitable Beneficiaries Include: 3 Bay Area Crisis Nursery 3 Shelter, Inc. - Contra Costa

3 Food Bank of Contra Costa & Solano Counties 3 Insurance Industry Charitable Foundation

East Bay Claims Association News Network • December 2018

East Bay Claims Association

5

2019 Early Bird Membership!

The East Bay Claims Association depends on membership dues as a main source of sustainability. As a thank you to your dedication to this organization, EBCA is offering an “early-bird” membership discount, for both individual and corporate memberships.

As a member of the EBCA, you are encouraged to get involved! Beyond attending the regular luncheon meetings and other events the organization produces throughout the year, help is needed on committees and, ultimately, on the board of directors.

You can play a part in helping to shape a positive future for EBCA. For more information and ways in which you can possibly contribute, speak with one of your EBCA officers or board members today! You can have a say!

Join NOW for 2019 & SAVE!

Jump On-Board NOW! Go to www.EastBayClaims.org

Orange County | San Diego | Los Angeles | SF / Bay Area

Michelle Basto, Marketing/Sales Associate 2186 Paragon Drive, San Jose, CA. 95131

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Contra Costa/Santa Clara/Sonoma/ Sacramento 800/480-TIDY

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Fire • Water • Smoke • Odor • Mold • Trauma • Vandalism Residential • Commercial

www.servicemasterclean.com

6

East Bay Claims Association News Network • December 2018

Taking It To A New Level at Third Annual EBCA Bowling Tourney

By Bryan Harrison

The East Bay Claims Association’s third annual Bowling Tournament, held Wednesday, November 14, 2018, saw a fairly dramatic up-tick in participation over each of the first two years. A full 13 lanes, featuring some 50-plus bowlers, was nearly double last year’s showing.

The nature of this industry can often leave participation in events such as this vulnerable to various disasters and situations that may be at hand, and to which many involved must respond. Despite the Camp Fire in Butte County wrecking havoc, folks still managed to turn out for a fun afternoon, as well as a good cause.

EBCA sponsored a food drive to benefit the Food Bank of Contra Costa & Solano Counties, and net proceeds from the event are being directed into the EBCA Charitable fund, which assists the group with contributing to the year’s chosen charities.

Coming out on top at this year’s tournament was the team sponsored by Alliance Environmental Group and RegasGroup Environmental Consulting.

Regardless of any competition, the event was by far the most well-attended bowling tourney to date, and arguably effectively cemented its continuation into the foreseeable future.

7

East Bay Claims Association News Network • December 2018

Pete Hay, of EFI Glogal, reactes to having thrown a “Turkey” - 3 strikes in a row, to close the first game

Congrats to our winners!

8

East Bay Claims Association News Network • December 2018

continued from page 4

Insurance commissioner calls on industry to ease inventory requirement for 2018 wildfire survivors SACRAMENTO, Calif. — Due to the staggering losses suffered by thousands of residents from the 2018 wildfires, Insurance Commissioner Dave Jones has asked insurers to assist overwhelmed wildfire survivors by voluntarily easing detailed personal property home inventory requirements and, following the lead of other insurers, providing at least 75 percent and up to 100 percent of contents (personal property) coverage limits without the submission of a detailed inventory.

The notice issued October 4, 2018, acknowledges that the department is aware of and applauds the efforts of certain insurers that have already gone above and beyond the Voluntary Expedited Claims Handling Procedures and have made significant efforts to assist and accommodate survivors by offering, in some cases, up to 100 percent contents limits payment without a personal property inventory.

However, due to the massive scale of these wildfires, Jones is requesting all other property insurers follow suit by providing similar accommodations.

He also asked insurers to notify the department by October 31, 2018 whether they will comply and what percentage they will provide. Those insurers offering an amount less than 100 percent

should allow policyholders the ability to recover additional benefits, if the policyholder subsequently completes a full inventory.

“The Carr and Mendocino Complex fires rank among the most destructive wildfires in California’s history,” said Insurance Commissioner Dave Jones, even before the Butte County Camp Fire.

“Entire communities were decimated, with residents suffering staggering losses of not only property, but tragically loss of life and injuries.

I’m asking property insurers to ease the burden on traumatized survivors by voluntarily providing at least 75 percent of contents coverage without the onerous requirement of a detailed home inventory, so survivors may get on with patching their lives back together.”

The commissioner’s request applies to all insured homes that suffered a total loss, unless the insurer has reason to believe the home was not furnished.

The department advises policyholders already working with a claims adjuster to develop a settlement plan that best serves their needs, which may include taking the time to complete a personal property home inventory.

The East Bay Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the EBCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or EBCA. Both the publisher and the association assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. A.N.N., Inc. reserves the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.EastBayClaims.org Bryan Harrison, Publisher

Bryan@AssociationNewsNetwork.com • 925.708.5569

Lynna Harrison, Customer Services Manager

Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1993-2018, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240

Claims Association takes lead with Camp Fire Relief Fund-raising effort Relief efforts to help the tens of thousands of victims of the Butte County Camp Fire have been dramatic and sweeping, with people and organizations reacting and assisting in so many ways.

Clothing and immediate survival needs that were provided have gone a long way toward helping to ease the initial shock of the situation, as thousands found themselves instantly homeless.

There comes a Donations may be made through point when what the Mid-Valley Claims Association site is most helpful are financial contributions. With that thought in mind, the Mid-Valley Claims Association set about to determine the best means to not only raise money, but to make sure that all monies raised are put to actual use to help people move forward.

“After looking into numerous quality outlets, we decided to funnel funds through the Disaster Relief Fund Corporation a 501c(3) non-profit established by Rotary Int’l District 5220 in the central valley,” stated MVCA Secretary, Liza Wisecarver.

“100% of funds will be forwarded through the Rotary District 5220 Disaster Relief Fund, to be administered by Paradise Rotary President Brian Gray and Past District Gov Pam Gray,” stated the district announcement.

Donations may be made through the Mid-Valley Claims Association site, at: www.MidValleyClaims.org/events/2018/1812.html.

Donations by cash or check may be brought to the MVCA Holiday Pizza Party Luncheon, being held Friday, December 14, 2018 at Michael’s New York Style Pizza Cafe: 2300 West Alpine Avenue, Stockton, CA. Check-in at 11:30, lunch party starts at noon.

Two days prior, Wednesday, December 12, 2018, The East Bay Claims Association is holding their Holiday luncheon festivities at Zio Fraedo’s Restaurant, 611 Gregory Lane, Pleasant Hill. This event includes association charitable donations to The Bay Area Crisis Nursery and Shelter, Inc., as well as a TOY DRIVE for kids at the Crisis Nursery.

Sign-up at: www.EastBayClaims.org Thursday, Wednesday, 13, 2018, the Sacramento Claims Association is also holding their annual Charitable Giving Luncheon. This year’s event is being held at a special venue, The Firehouse, in Old Sac. Go to: www.SacramentoClaims.org to sign up.

During this time of Holiday Spirit and giving, and throughout the coming year, assistance will continue to be needed by many affect by this and other wild fires. As professionals tasked with assisting in the rebuilding, many in the claims industry are already going the extra mile to do what they can for their insureds, as well as others in need. Together, we can bring our greater community back to whole.

Warmest Holiday Wishes,

Bryan Harrison

Association News Network Vice President, Mid-Valley Claims Association

9

East Bay Claims Association News Network • December 2018

EBCA 2018 - 2019 Schedule of Upcoming Events • WEDNESDAY, December 12, 2018 Holiday Luncheon Party Charitable Beneficiaries

December 12th EBCA Luncheon to Celebrate 2018 Charitable Causes Wednesday December 12, 2018 at

Zio Fraedo’s

611 Gregory Lane, Pleasant Hill, CA 94523

11:30 am Check-in Luncheon 12:00 noon - 1:00pm

FREE to registered 2018 & ‘19 Adjuster Members Adjusters Now Join for FREE (suggested $10 donation to the EBCA Charitable Fund)

$35 for current paid 2018 & 2019 Associate Members $45 Non-Members/Guests or No Reservations

Purchase your lunch online, at: www.EastBayClaims.org Otherwise, for payment by cash or check at the door, please make reservations now with 2018 EBCA Secretary, Hailey Ayres: (925) 286-4093 or eastbayclaims@gmail.com

Association Luncheon gatherings are held at: Zio Fraedo’s Restaurant • 611 Gregory Lane, Pleasant Hill, CA

2019 EBCA SCHEDULE • WEDNESDAY, January 9, 2019 - Luncheon

Christine Reed, Low Ball and Lynch DOI Fair Claims Regs Re-Certification • THURSDAY, January 10, 2019 - Kick-Off Party Join the EBCA as we kick-off the new year! @ Lazy Dog Restaurant, Concord • WEDNESDAY, February 13, 2019 - Luncheon Kathleen Taylor, Velocity Solar Solar Panels and the new laws

• WEDNESDAY, March 13, 2019 - Luncheon 2nd Annual EBCA BINGO Luncheon

• WEDNESDAY, April 10, 2019 - Luncheon Dr. James Mason, ARCCA

• WEDNESDAY, May 8, 2019 - Luncheon Speaker/Topic to be confirmed

• WEDNESDAY, June 12, 2019 - Luncheon Speaker/Topic to be confirmed

• WEDNESDAY, July, 2019 - EBCA Golf Tourney Details to be announced

• August, 2019 - 26th annual CCNC Details to be announced

10

East Bay Claims Association News Network • December 2018

East Bay Claims AssociationNewsNetwork Services Directory

Paid Sponsorship listings directory - for info on being included, call 925-785-7021, or email: lynna@AssociationNewsNetwork.com

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - Dan Ward 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800

www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com CHAD SMITH CONSTRUCTION - Chad Smith 2227 Willow Pass Rd www.chadsmithconstruction.com • (925) 566-8755 Concord, CA 94520 chad@chadsmithconstruction.com • Fax: (925) 566-8757 COAST CONSTRUCTION - Steve Mink/Kevin Morgan 718 Kennedy St www.CoastConstruction.net • (510) 533-7168 Oakland, CA 94606 24 Hr Em: (510) 773-6379 MARK SCOTT CONSTRUCTION, INC. - Troy Brincat Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Corp. office: (925) 689-9322 reconstruction needs email@wingardconstruction.com • Lodi: (209) 368-2464

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - Dan Ward 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Steve MacFarlane 4047 Clipper Court www.pwstephensinc.com • (510) 651-9506 Fremont, CA 94538 Fax (510) 651-7702

ELECTRONICS RESTORATION

ERS - ELECTRONICS RESTORATION SERVICE - Andrew Titley 8698 Thornton Ave. www.ers-us.com • (510) 775-1959 Newark, CA 94560 andrew.titley@ers-us.com

ENGINEERS - STRUCTURAL

JR STRUCTURAL ENGINEERING, INC. - John Ehlert 3942 Valley Ave., Suite K www.JRStructural.com • (925) 469-8000 Pleasanton, CA 94566 john@jrstructural.com

ENVIRONMENTAL TESTING & CONSULTING

ENVIRONMENTAL SCIENCES SERVICES - Shane Jones PO Box 452 (916) 417-5361 Lockeford, CA 95237 envss1ca@gmail.com PATRIOT ENVIRONMENTAL LABORATORY SERVICES, INC. - Michelle Basto 2186 Paragon Drive mbasto@patriotlab.com • Office (408) 452-9700 San Jose, CA 95131 www.PatriotLab.com • Cell (408) 921-9490

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Hillel Salomon P.O. Box 438 (800) 353-LEAK (5325) Berkeley, CA 94701 www.AmericanLeakDetection.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION - CLOTHING SPECIALISTS

BRIGHT LEAF CLEANERS - Liza Wisecarver Servicing all BrightleafCleaners.com • cell (925) 406-9889 of Northern CA liza@blcleaners.com • office (925) 455-6000 FRSTeam - Jim and Courtney Nicholas 3201A Investment Blvd 510-723-1000 Hayward, CA 94545 Natalie Lagorio: nlagorio@frsteam.com

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Dan Ward 25000 Industrial Blvd. dan.ward@atirestoration.com • (510) 429-5000 Hayward, CA 94545 www.ATIrestoration.com • Fax (510) 429-5010 BELFOR USA - Dave Warters/Lisa Schwichtenberg 2365 Industrial Pkwy West (888) 543-3473 • Fax (510) 887-9110 Hayward, CA 94545 david.warters@us.belfor.com SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER OF OAKLAND/ALAMEDA - Jean Hughes 14498 Wicks Blvd servicemastereastbay@comcast.net • (510) 351-0581 San Leandro, CA 94577-6712 Fax (510) 351-4704 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Contra Costa rscott@sharjo.com • (800) 480-TIDY Santa Clara & Sonoma www.svmcleaning-restoration.com

ENGINEERS - FORENSIC

I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

UNIFIED INVESTIGATIONS & SCIENCES - Michael OConnor, P.E. Civil, Structural, Electrical, (916) 640-0640 Mechanical, Fire O&C, Repair Plans www.uis-usa.com

Thank you to all our paid listing subscribers, and all our publication advertising sponsors. Literally couldn’t do it without you!

Deadline for all Submissions for the next issue is

December 21, 2018

bryan@AssociationNewsNetwork.com • 925-708-5569

11

East Bay Claims Association News Network • December 2018

Holiday Luncheon to Honor EBCA Charitable Non-Profit Beneficiaries Join the EBCA for our final Luncheon Meeting of the Year!

Please make your appropriate lunch payment, as illustrated below, at: www.EastBayClaims.org

at

Zio Fraedo’s

611 Gregory Lane Pleasant Hill, CA 94523

Toy Drive Contributions Encouraged at Holiday Luncheon Help East Bay Claims give to the Bay Area Crisis Nursery annual toy drive The Bay Area Crisis Nursery was established to help prevent child abuse and child neglect by providing supportive services to families who are in stress or crisis.

- Donations appreciated -

TOY DRIVE for Bay Area Crisis Nursery

“Our primary service is providing a warm, loving, homelike environment for children from birth through eleven years of age by offering 24-hour residential care. The organization’s services are free, confidential and voluntary.”

Looking for other ways to support the Bay Area Crisis Nursery? Consider volunteering your time.

Visit their Volunteer page to learn about our current volunteer opportunities: www.bayareacrisisnursery.org/volunteer

TO:

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2455 Naglee Rd #263 Tracy, CA 95304 Return Service Requested

Early-Bird Discount to Join/Renew for 2019 NOW!* Annual Membership earns discounts, includes priority privileges and helps fund the organization. *exp 1/1/19

3rd EBCA

Bowling Tournament - see page 6

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