Mid-Valley Claims Association News Network - September 2015

Mid-Valley Claims Association News Network

September 2015 Volume XXII • Number VIII

Serving MVCA Since 1994

www.MidValleyClaims.org

DNA of Fire Investigations “Sword Or Shield” Friday

September 18, 2015 Join us as we welcome popular speaker

Ulises Castellon, cpcu rpa Fire Cause Analysis

Photo Highlights from the 50th Annual

Mid-Valley Claims Association Golf Tournament

“Rockin’ Around 18 Holes” Photo Highlights from the

Complete slideshow at www.ClaimsConference.org

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Mid-Valley Claims Association News Network • September 2015

Your 2015 Mid-Valley Claims Association Board of Directors 2015 OFFICERS

PRESIDENT

VICE PRESIDENT

SECRETARY

Norman-Spencer Agency, Inc.

Frontier Adjusters

Royalty Restoration Services

(209) 478-1422

(209) 529-3110

Centralcalclaims@aol.com

gbishop613@comcast.net

Sherry Wenograd

Staci Moreno

(209) 946-6674 StaciMoreno@Norman-Spencer.com

Gaye Bishop

2015 BOARD MEMBERS Bob Bishop

Danielle Dynes

Private Investigator Global Hawk Insurance

DeeDee Hintze

Katie Howard

Restoration Mgmt Co. Sierra Env. Testing & Consulting, Inc.

TREASURER & PAST PRESIDENT Deena Lucero

Frontier Adjusters (209) 603-5006 midvalleyclaims@gmail.com

John Tucker

York Claims Services, Inc.

Marvin Wenograd Frontier Adjusters

MVCA Rep to the Claims Conference of Northern California DeeDee Hintze & Katie Howard

INSURING

PEACE OF MIND From water extraction to complete reconstruction, BELFOR has a solution to help you recover and get back to your life.

JM ENVIRONMENTAL, INC.

HAZARDOUS MATERIALS ABATEMENT and DEMOLITION 916-726-0304 | www.jmenv.com

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There When You Need Us.

FIRE • WATER • STORM DAMAGE • RECONSTRUCTION Site Containment Water Extraction Structural Drying Dehumidification Structural Cleaning Decontamination Mold Remediation Contents Restoration Document Recovery Vital Records Recovery Electronics Restoration www.belforcalifornia.com License #810553

EVERY JOB is a SELF PORTRAIT of the company who performs it.

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877.339.4301

ASBESTOS ABATEMENT | LEAD REMOVAL | DEMOLITION MOLD | BIO-HAZARD REMEDIATION | DRUG LAB REMEDIATION

Mid-Valley Claims Association News Network • September 2015

Great Golf Tournament, CCNC Success, and On to Continuing Ed

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CE accredited course at the September 18 MVCA First of all, I want to thank EVERYONE who participated in the year’s 50th Annual Mid-Valley Claims Association Golf Tournament. We had a great turnout of golfers, very generous sponsors and an outstanding Golf planning Committee.

As usual, The Reserve at Spanos treated our association very well with wonderful food and a beautiful course.

I would like to thank all of this year’s Mid-Valley Claims Golf Sponsors: • Platinum Sponsor – A-1 Remediation Service • Gold Sponsor – CRDN The Textile Experts • Lunch Sponsor – Global Hawk Insurance • Breakfast Sponsor – Sierra Environmental Testing and Consulting, Inc. • Beverage Cart Sponsor – Restoration Management Company & Wingard Construction • Hydration Cart Sponsor – Haggerty Construction • Range Ball Sponsor – Tudor Construction & Restoration • Golf Cart Sponsor – K2GC • Putting Contest Sponsor – Coit • Closest to the Pin Sponsor – 1-888-4-Abatement • Longest Drive Sponsor – Cal Environmental • Trophy Sponsor – PW Stephens Environmental • Hole Sponsors - Enterprise Rent-a-car, Patriot Labs, Alliance Environmental, CRDN The Textile Experts, Frontier Adjusters, JM Environmental, DTX and PW Stephens Environmental, Inc A special thank you goes out to Eric, with JM Environment, Inc., for his awesome Elvis impersonation. You looked fabulous!

This year our association donated a portion of the tournament’s proceeds to Haven of Peace. Thank you to Beth Ossino and Olga Rodriguez for joining us during registration and our appreciation dinner.

I would like to take this opportunity to thank Bryan & Lynna Harrison

for all they do for our association. Bryan has been a huge part of this association for many years, from publishing of our monthly newsletters, to attending each luncheon and providing those wonderful candid photos we all love to see from our golf tournament outings. Bryan and Lynna we appreciate your involvement in our association and most of all your friendship, thank you!

Also a big “Thank you” also goes out to Jim Kreuger, with Sams and Associates -our tournament dinner D.J. Jim, I couldn’t have done it without you. Great job and thank you!

I hope everyone enjoyed attending CCNC last month. I was unable to attend, but heard it was a success with the conference offering the California Earthquake certification. What a great addition to the conference. Congratulations to the entire committee on a great team effort.

MVCA will resume our monthly luncheon schedule on September 18, 2015, as we welcome back Ulises Castellon, who will be speaking on “The DNA of Fire Investigations – NFPA 921 _ Sword or Shield”. This presentation is approved as a one-hour CE course!

Make sure to reserve your spot as we are expecting a big turnout.

Everyone who RSVP’s before the meeting will receive one free raffle ticket. Please see Deena at registration. She will have your free ticket.

If anyone has any questions, comments or suggestions please feel free to reach out to me at (209) 946-6674 or by email stacimoreno@ norman-spencer.com Sincerely Your 2015 President,

Staci Moreno

2015 Mid-Valley Claims Association President Boat & Yacht Claims Manager Norman-Spencer Agency, Inc. Marine Insurance Services StaciMoreno@Norman-Spencer.com Direct:(800) 633-8606 ext.1380 Fax: (209) 466-0260

MVCA2015

Luncheon meetings are held the THIRD FRIDAY of each month at Papapavlo’s in Stockton, except where indicated. www.MidValleyClaims.org

Friday, September 18, 2015

Friday, November 20, 2015

Ulises Castellon, cpcu, rpa

Neil Callahan

Luncheon Meeting

Fire Cause Analysis “DNA of Fire Investigations”

Friday, October 16, 2015 Luncheon Meeting

Luncheon Meeting

Law Offices of Borton Petrini

Friday, December 18, 2015 Holiday Luncheon party

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Mid-Valley Claims Association News Network • September 2015

DNA of Fire Investigations “Sword Or Shield” Friday

Join us as we welcome popular speaker

Ulises Castellon, cpcu rpa Fire Cause Analysis

September 18, 2015 “The DNA of Fire Investigations – NFPA 921 – Sword or Shield ” This program utilizes visually compelling fire cases to illustrate effective forensic fire investigations.

The discussion evolves to the discussion of the evaluation of the expert and their findings. The insurance claims professional’s responsibilities extend beyond the technical ability to resolve issues of: coverage, liability and damages.

The process of investigation, evaluation and resolution is one that relies on good judgment to discharge their contractual responsibilities to their customers.

The insurance claims professional’s responsibilities include the demanding challenge of evaluating the technical abilities of experts. The investigation, evaluation and resolution of coverage, liability and damages require good judgment to discharge their contractual responsibilities to their customers. They aren’t expected to be experts. They are expected to use good judgment in evaluating experts.

at

Pa pa pa v lo’s

Mediterranean Bistro

501 N. Lincoln Center, Stockton

Purchase your monthly lunch, and pay your annual membership dues online, directly, at: www.MidValleyClaims.org Choice of Luncheon Entree Served

Just $22 for paid 2015 Members $28 for Non-Members or No Reservations Or, for payment by cash or check at the door, please make your reservations now with 2015 MVCA Treasurer Deena Lucero: 209-603-5006, or midvalleyclaims@gmail.com

POSITIONS AVAILABLE

CLAIMS INDUSTRY PLACEMENTS Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

Experienced estimator needed for a busy General Contractor located in the East Bay and specialize in insurance reconstruction repairs throughout the Bay Area. We are seeking an Estimator with experience in property insurance related claims and a background in construction.

The ideal candidate will have the following qualifications: • Experience working with Xactimate estimating software and knowledge in property claims handling • Sales experience in maintaining relationships with existing clients as well as a constant commitment to cultivating new ones • Excellent communications skills along with attention to detail and follow through • Good computer skills: Excel, Word and Outlook • Able to balance job site visits throughout the greater Bay Area and office work • Clean driving record Competitive salary, benefits and 401K. Please email resumes to: gen.info@msconstruction.com.

Submit Your Job Connection ad to:

Choose from Five (5) Monthly Editions - Four Print + Online Edition: Up to 50 words just $45 (just 50¢/word thereafter)

Run Your Ad Network-Wide for a net rate of just $180/mo.

Next Deadline for submissions is September 25, 2015 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com

Mid-Valley Claims Association News Network • September 2015

MVCA Golf Tournament a Lovely Day On The Links

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Photo Highlights of the 50th annual tourney, held Friday, July 10, 2015 at The Reserve at Spanos Park - online at MidValleyClaims.org

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Mid-Valley Claims Association News Network • September 2015

Mid-Valley Claims AssnNewsNet Services Directory CONTRACTORS - ASBESTOS/LEAD/MOLD REMEDIATION

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302 Elk Grove, CA 95758 grant.cody@us.belfor.com JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 212-2962 Loomis, CA 95650 jasonk@pwsei.com

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800

www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL RESTORATION

BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302 Elk Grove, CA 95758 grant.cody@us.belfor.com HUGON CONSTRUCTION 4601 Spyres Way Suite 1 (209)491-2620 Raquel.hugonconst@yahoo.com • (209)581-0149 Modesto, CA 95454 K2GC GENERAL CONTRACTOR, INC. - Ken Turnage We treat your home as if it were our own, www.K2GCinc.com • (925)754-5232 and value your time as we do our own.

K2GC@comcast .net

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION-CLOTHING SPECIALIST

FRSTeam by CUSTOM COMMERCIAL - Jim Nicholas (800) 80-SMOKE • (916) 920-0482 910 Striker Avenue, Suite E Fax (916) 920-0483 Sacramento, CA 95834

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Fax (916) 388-2445 Sacramento, CA 95828 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302 Elk Grove, CA 95758 grant.cody@us.belfor.com ROYALTY RESTORATION SERVICES - Kevin Messer/Gaye Bishop 1331 Granite Lane kevin@royaltycleaning.com • (209) 529-3110 Fax (209) 529-3187 Modesto, CA 95351

Construction & Restoration Specialist CA License# 877420

• Water, Fire & Mold Mitigation • Fast turn around • Quality Workmanship

CONTRACTORS-MICROBIAL REMEDIATION

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (209) 339-4301 • Fax (209) 339-4302 Elk Grove, CA 95758 grant.cody@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 212-2962 Loomis, CA 95650 jasonk@pwsei.com

“Remarkably Better”

(209) 491-2620

ENGINEERS - FORENSIC

COMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E. Fire C&O, Property Liability, Thermography, Structural, Combustion Safeguards 4230 Kiernan Av., Suite 210 wilkins@complere.com • (209) 545-8165 Modesto, CA 95356 www.complere.com • Fax (209) 545-8170

ENVIRONMENTAL TESTING & CONSULTING

SIERRA ENVIRONMENTAL TESTING & CONSULTING, INC. - Chris Hintz P. O. Box 1563 www.SierraEnviro.com • (209) 366-3684 Woodbridge, CA 95258 Fax (866-612-8294

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, (800) 726-5939 • Fax: (510) 649-3099 Nevada, Arizona, Oregon & N. Dakota inquiry@fcafire.com JOHN MILLER INVESTIGATIONS (JMI) - John Miller, CFI Throughout Northern California (530) 346-1111 jmi@jmifire.com • www.JMIfire.com

The Mid-Valley Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the MVCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or MVCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.MidValleyClaims.org

Please submit articles for consideration by email, to: Bryan Harrison, Publisher

For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager

Bryan@AssociationNewsNetwork.com • 925.708.5569 Lynna@AssociationNewsNetwork.com • 925.785.7021 © 1994-2015, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com • 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240

Mid-Valley Claims Association News Network • September 2015

MVCA Golf Tournament Awards Banquet Highlights

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The 22nd annual Claims Conference of Northern California, held back at the Hyatt Regency Downtown Sacramento, sizzled in delivering continuing education credits for insurance claims people.

Over the course of two-plus days August 10-12, 2015, including an opening Monday afternoon session, attendees experienced a vibrant setting for learning, networking, and more.

Special Keynote Speaker, Ulises Castellon, CPCU RPA, opened the main event Tuesday morning with an in-depth “Lord of the Rings-themed” look at the career path of an adjuster, and the passing of the torch to the next generation, entitled “The Ring of Power”.

Three concurrent tracks of workshop sessions were then interspersed with general sessions, exhibitor tradeshow breaks, and a rockin’ casino night.

Attendance appeared stronger than the past couple of years, with a balanced dispersion of folks throughout the various sessions.

Produced each year by the joint efforts of representatives of seven (7) “Sponsoring Associations”, the CCNC has long been a stalwart resource for continuing education.

For a complete photo gallery, go to: www.ClaimsConference.org.

2015 CCNC “Hot August Claims” Sizzles!