Sacramento Claims Association News Network - March 2014

Sacramento Claims A ssociation N ews N et work

SINCE 1994 WITH SCA

Volume XX • Number III

www.SacramentoClaims.org

Quality SCA Programs Continue Fair Claims Settlement Practices Act Regulations ReCertification Blane Smith - Farmer Smith & Lane

Thursday, March 13, 2014 Luncheon Meeting page 9

White Waiver First Party Bad Faith Remedy?

Robin L. Singer - Morris Polich & Purdy

Thursday, April 10, 2014 Luncheon Meeting page 10

2014 SCA Winter Gala A Festive Affair!

page 14

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Sacramento Claims Association News Network • March 2014

Sacramento Claims Association Your 2014 SCA Executive Staff

President

Vice President

Bob Battazzato

Steve Moore

Cleanrite Buildrite bobb@crbr.com Educational Committee

Barrish Pelham & Associates smoore@barrish.com Education Committee

Secretary Treasurer

Jim McCurley

Cathrin Nevin

RGL Forensic Accountants jmccurley@us.rgl.com

Carl Warren & Company cnevin@carlwarren.com Giving/Charitable Committee

And Your 2014 SCA Board of Directors Jack Corry

Water, Smoke & Mold Removal

Bryan Harrison

Association News Network, Inc. Communications Committee

Linda Hansen

Art Coussoulis

Farmers Insurance Social Committee

AAA Retired Social Com/Production Coor.

John Morgan

Guide One Insurance Giving Committee

Tami Umland

Artland Construction Communications Committee

FASTER TO ANY SIZE DISASTER

April Wilkinson

David Morse & Associates Communications Committee

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Sacramento Claims Association News Network • March 2014

Your SCA is off to a “FAST START” in 2014…

3

March Message from 2013-’14 SCA President Bob Battazzato

2013-’14 SCA President Bob Battezzato

Mold, Asbestos & Lead Consulting Clandestine Lab Investigations Chris Hintz, CAC REA, CIE

209-366-3684

Fax: 866-612-8294 sierraec@comcast.net

www.SierraEnviro.com

With the success of our Annual Winter gala behind us, the SCA is in “full sail” with membership and the programs we have lined up for 2014.

Thanks to the hard work of our Social Committee, especially Art Coussoulis, April Wilkinson, and Linda Hansen Klaas the 2013/2014 Winter Gala was again the talk of the town. Great venue, great decorations, great food, great fun and great people. It was an evening of excellence from top to bottom. With many members and guests in attendance, we set the stage for a wonderfully engaging year that will bring many networking opportunities with fellow industry partners and professionals of the SCA. Now, as we move into the year, make sure you frequent the SCA website for coming events and informative luncheons. www.sacramentoclaims.org.

Add it to your favorites so you can keep in touch with all the great communication we will be pushing out to our Members. Here are the next programs that we will be hosting: • Fair Claims Settlement Practices Act/Regulations Recertification - Thursday March 13th at the Lions Gate 11:30 to 1pm; • “White Waiver” First Party Bad Faith Remedy? - Thursday April 10th at the Lions Gate 11:30am to 1pm.

Sign up now to secure a seat and even reserve a whole table for your guests!

Planning for our Annual Golf Tournament is also in “Full Swing” as we are looking for Silent Bids for the Eagle Sponsorship, which is a great value. Please contact Cata Doughri at cata@barrish.com El Dorado for detail information to present your Bid. You can also call Cata Restoration at: 916-224-0647.

Disaster Repair We have also developed the new SCA Street Team. This is a & Construction group that is a sub-team of our membership committee, dedicated Your Professionals 24/7 to spreading the word about the SCA. It is a great, professional group of Marketers that work and call on different segments of barbarap@eldoradorestoration.com Fax 530-626-8129 our industry we all call “customers” or “referral sources”. This Contractor License #439857 Team is dedicated to bring passion and attendance into the SCA by PO Box 3070 • Diamond Springs, CA 95619

530-626-1676

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Water, Fire, & Storm Damage 916-455-1782 fax 916-455-1783 3770 West Pacific Avenue • Sacramento, CA 95820

continue page 15

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Sacramento Claims Association News Network • March 2014

Sacramento Claims Association News Network • March 2014

Bases Are Loaded - Exhibitors Now On Deck!

2014 CCNC Planning Under Way

"Hitting A Home Run

- Covering All The Bases" August 19-20, 2014

Hyatt Regency Downtown Sacramento www.ClaimsConference.org

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Mark your calendar now for the 21st Annual Claims Conference of Northern California: “Hitting A Home Run - covering all the bases”. This Summer Classic will be held August 19-20, 2014.

The two-day series will take place on a Tuesday and Wednesday this year, back at the Hyatt Regency Downtown Sacramento.

“Hitting A Home Run - covering all the bases” is an apropos theme, both in honor of the Baseball “Summer Classic”, and in making the most of a mid-week conference experience, offering a chance to get out of the Sacramento Summer heat for a time.

On deck presently is Exhibitor Registration. First pitch for returning exhibitors is planned for Wednesday, March 19th. CCNC will once again maintain a maximum roster of as many 63 players for the Tradeshow portion of the two-day series. Once returning players get a chance to weigh-in, newcomers will be invited to camp.

A huge thanks to all our exhibitors. The overall CCNC experiencing is greatly enhanced because of you all.

CCNC would like to also acknowledge and thank all our sponsors, who do so much to make this annual event possible. Prime opportunities are being made available for our sponsors this year.

As with the exhibitor roster, returning sponsors will get first rights to renew their spots before opening up the field to all. Sponsors and Exhibitors from last year, please keep an eye on your email for advanced notice.

CCNC has built a strong reputation as a contender on the professional field when it comes to industry continuing education, and never has that been more true than now. The Educational Committee scouts have developed a strong line-up of experienced presenters to bring claims professionals the latest in Property and Casualty/Liability Claims-related knowledge and information. CE credits will be made available for the various seminar sessions, as has become the norm. A new spark to the team this year comes in the form a special treat for first-night’s relaxation and entertainment, as well.

Stay tuned for exciting details to follow on that.

Strategy is always an important element to the game. Swing away! Steal a base to get into scoring position. But, why bunt when you can hit a home run, covering all the bases?! CCNC 2014 - Aug 19-20, 2014. Be there!

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Sacramento Claims Association News Network • March 2014

2014 Sacramento Claims Golf Tournament Eagle Sponsorship To Be Announced at March 13, 2014 SCA Luncheon Lincoln Hills Orchard Golf Course Friday, June 6th 2014

Eagle Sponsorship available by way of silent bid!

Minimum bid is $2000 Payment is not required for bid; You do not need to be present at the March 13th event.

(Bid needs to be increments of $25)

With the Eagle Sponsorship, you receive the following: 4 18th Hole - Tee Box Sponsorship 4 Golf cart for use all day 4 Large banner w/Co. name & logo at registration 4 Foursome for Tourney 4 Recognition and plaque at dinner reception 4 Recognition in Sac Claims Newsletter & all print (including website) 4 4 Dinner reception tickets

Bid winner will be announced at the March 13th SCA Luncheon Meeting.

Send your bid by email to Cata Doughri at cata@barrish.com no later than March 12th.

Contact Cata with any questions 916-224-0647.

Sacramento Claims Association News Network • March 2014

February 8, 2014 SCA Winter Gala A Festive Affair!

7

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Sacramento Claims Association News Network • March 2014

Use Of Social Media In Claims Investigations at Feb 13 SCA

By Lynna Harrison, Association News Network, Inc. Photos by Lynna Harrison The February 13, 2014 luncheon meeting of the Sacramento Claims Association was a very well attended gathering; especially by Claims personnel. Brad Balentine, Director of Special Investigations Unit for David Morse & Associates, shared many reasons to use the Internet and Social Media when investigating claims.

Mr Balentine is a licensed private investigator in California and Florida, and certified as a continuing education instructor. He has provided testimony as an expert witness. He started his Presentation reminding us of an old movie with Edward G. Robinson in an office using only a pencil - no fax, computer, or "technology" as we know it today.

I thought, "it's so true, it wasn’t that long ago I told Bryan my typewriter works just fine." I am very thankful he made me use the computer.

Mr Balentine went on to say that “the legal precedence of navigating with Social Media has become an accepted tool. Facebook has 350 million active users, Twitter two million, and YouTube the 4th most visited site.” He also said SCA President Bob Battezzato thanked guest speaker Brad Balentine. keep in mind everything on the Internet is not necessarily true. Information obtained through Social Media requires verification.

The legal “stuff” for your own protection, he added, is to preserve a copy of web-page as evidence. Further, do not impersonate anyone on the web, he instructed. Whenever you can, get a screen shot of evidence.

There are not a lot of laws for precident as yet. The Stored Communication Act 18usc ss2701 to 2712 Public vs Private Info ruled that, if it is there for anyone to see, it is legal.

He also said that Google is not everything, and can be biased according to the history/info stored in your computer. He sited an example where investigators were able to locate a stolen car with Google by an continued page 15

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Sacramento Claims Association News Network • March 2014

Re-Certification Presentation On The

CDI Fair Claims Settlement Practices Act Regulations at March 13 SCA Luncheon Meeting

The California Department of Insurance mandates that all insurance adjusters must re-certify themselves as having read and acknowledge to understand the “Fair Claims Settlement Practices Act” regulations annually.

Blane Smith is a partner at the law firm of Farmer Smith & Lane, LLP. He holds a B.A., Western Washington University, 1977, and his J.D. from the University of the Pacific, McGeorge School of Law, 1980.

Mr. Smith began the practice of law in 1980 and has devoted his career to the specialty of insurance law. His work includes consultation and litigation related to the duties of insurers to their insureds and bad faith claims. After eight years as a partner in the firm of Thompson Heller, he became a partner in Farmer Murphy Smith & Alliston in 1996 and founded Farmer Smith & Lane, LLP along with Craig Farmer and David Lane in 2007.

The importance of knowing and following these regulations cannot be overstated. Multi-million dollar penalties and fines have been levied on carriers for infractions.

Join the SCA in welcoming guest speaker Mr. Blane Smith, of Farmer Smith & Lane, LLP, as we explore the California Fair Claims Settlement Practices Act Regulations at the March 13, 2014 luncheon meeting.

Thursday,

March 13, 2014 11:30 a.m. check-in • Noon - 1p.m. Luncheon

New! Ind. Insurance Adjusters & TPAs just $20

$32 Associate Members w/Reservations • $45 guests Free to carrier personnel (donations to the SCA Charitable Fund in lieu of fee welcomed) Secure your spot at: www.SacramentoClaims.org For payment by cash or check at the door, please make your reservation now with SCA Board Member

To be held back at the Lionsgate Conference Center, this meeting will provide claims personnel with needed certification on the regs.

4 Forensic Engineering:

Electrical, Mechanical, Civil & Structural

4 Construction Defect Investigation

April Wilkinson:

awilkinson@davidmorse.com or 916-410-0865

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White Waiver

Sacramento Claims Association News Network • March 2014

First Party Bad Faith Remedy?

Asp e c ts O f A

r e v i a W e t i h W : Topics To Include

s 3 The Old Day White Waivers 3 Case-Basis of Offer?

3 What’s a 998 cerns 3 Carrier Con lity 3 Current Rea White Waiver 3 Purpose of a rt Application?

3 Federal Cou siderations 3 Strategic Con ment te Waiver Agree hi W e pl m Sa

3

Thursday, April 10, 2014 White Waiver: A legal device used to prevent negotiations of a first party claim from being admitted at trial. Are you making the most of this important tool?

Robin Singer is a Senior Associate at the San Francisco office of Morris, Polich & Purdy, LLP. His practice focuses on Property Insurance Law. He is an expert in first party Property Coverages, as well as Litigation/Bad Faith. Robin has 20 years experience within the insurance industry as a claims property manager. His experience also includes providing quality training to insurance carrier property staff on the basics of property coverage analysis, litigation management, bad faith and more.

Thursday,

April 10, 2014 Robin L. Singer

Morris Polich & Purdy LLP

11:30 a.m. check-in • Noon - 1p.m. Luncheon

New! Ind. Insurance Adjusters & TPAs just $20

$32 Associate Members w/Reservations • $45 guests Free to carrier personnel (donations to the SCA Charitable Fund in lieu of fee welcomed) Secure your spot at: www.SacramentoClaims.org

JOIN SCA For 2014!

For payment by cash or check at the door, please make your reservation now with SCA Board Member

SacramentoClaims.org

awilkinson@davidmorse.com or 916-410-0865

April Wilkinson:

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Sacramento Claims Association News Network • March 2014

Sacramento Claims Association News Network Services Directory Thanks to all our paid directory listing sponsors

ACCIDENT RECONSTRUCTIONISTS

BOSTER, KOBAYASHI & ASSOCIATES - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589

ALTERNATIVE DISPUTE RESOLUTION

RONALD A. ARENDT, Esq. - a professional law corporation 2300 Bell Executive Ln rarendt@arentadr.com • (916) 925-1151 Sacramento, CA 95825 www.arendtadr.com • Fax (916) 929-5137 ERNEST A. LONG ADR - Ernie Long 2630 J Street 916-442-6739 • Fax 916-4424107 elong@ernestalongadr.com Sacramento CA 95816

ATTORNEYS - DEFENSE

NAGELEY, MEREDITH & MILLER, INC. - Greg Meredith/Jim Keowen 8801 Folsom Boulevard Suite 172 (916) 386-8282 • Fax (916) 386-8952 Sacramento, CA 95826 GMeredith@NMLawFirm.com PORTER SCOTT - Lindsay A. Goulding 350 University Avenue, Suite 200 www.porterscott.com • 916.929.1481 ext. 470 Sacramento, CA 95825 lgoulding@porterscott.com • Fax: (916) 927-3706

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

A-1 REMEDIATION - David Brooks 4270 Pell Drive dave@a1remediation.com • (916) 568-7624 Sacramento, CA 95838 www.A1remediation.com • Fax (916) 568-7639 AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 Loomis, CA 95650 jasonk@pwsei.com PAUL DAVIS RESTORATION OF GREATER SACRAMENTO 3225 Monier Circle, Suite 200 800-954-FIRE • (916) 254-5115 Rancho Cordova, CA 95742 Fax (916) 254-5963 THE RESTORATION CLEANUP COMPANY Water, Smoke & Mold Damage Specialists 800-500-4310 Sewage Decontamination www.thecleanupco.com RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists 1800 Enterprise Blvd.

(800) 400-5058 West Sacramento, CA 95691 tumland@rmc.com SELECT ENVIRONMENTAL – Blake Roath Mold, Asbestos, Lead & General Demolition 5037 College Oak Drive, Suite C selectenviro@gmail.com (916) 256-3899 Sacramento, CA 95841 www.selectenvironmental.org Fax (916) 486-1357

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

AAA FLOOD & FIRE - EMERGENCY SERVICES - Water, Fire, Smoke, Mold 186 Barnard Ave

www.AAAFloodAndFire.com • SJ Office: (408)270-9111 San Jose, CA 95125 Dry1Out@gmail.com • SSF Office 1(888)Dry1Out(379-1688) BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com

CONTRACTORS - GENERAL/RESTORATION - CONTINUED

CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com DH CONSTRUCTION - Ken Daley/Amber Pastor 4324 Orange Grove Ave. www.DHfirerestoration.com • (916) 481-3297 ken@dhfirerestoration.com Sacramento, CA 95841 FITE & COMPANY CONSTRUCTION - Jeff Black 9857 Horn Rd jblack@fiteproperties.com • (916) 366-5695 Fax (916) 361-9043 Sacramento, CA 95827 LAWTON CONSTRUCTION - Brett Lawton P. O. Box 6026 www.LawtonConstruction.com • (916) 434-9280 Auburn, CA 95604 Fax (916) 434-2590 MARK SCOTT CONSTRUCTION, INC. - Andrew Wilson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 PAUL DAVIS RESTORATION OF GREATER SACRAMENTO 3225 Monier Circle, Suite 200 800-954-FIRE • (916) 254-5115 Fax (916) 254-5963 Rancho Cordova, CA 95742 PROBILT CONSTRUCTION - Roger Kolb 3770 West Pacific Ave. rogerkolb57@gmail.com • (916) 455-1782 Sacramento, CA 95820 Fax (916) 455-1783 WINGARD CONSTRUCTION - Nichole Norton 24 Hr. Em (800) 232-7150 Lodi office: (209) 368-2464 One-Call Contractor for all your reconstruction needs email@wingardconstruction.com • Concord: (925) 689-9322 ZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573

CONTRACTORS - LANDSCAPE

ARONSON LANDSCAPE - Levi Aronson Serving The Greater www.AronsonLandscape.com • (916) 243-9350 Sacramento Area levi@aronsonlandscape.com

CONTRACTORS - MICROBIAL REMEDIATION

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 jasonk@pwsei.com Loomis, CA 95650 RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists 1800 Enterprise Blvd.

(800) 400-5058 tumland@rmc.com West Sacramento, CA 95691 ZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573

CRIME SCENE/FATALITY CLEAN-UP CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours Sacramento, Yuba City, Chico & Redding

(800) 870-0030 www.CRBR.com

continued next page

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Sacramento Claims Association News Network • March 2014

Sacramento Claims Association News Network Services Directory continued from previous page

Thanks to all our paid directory listing sponsors

ENGINEERS - FORENSIC

BARRISH PELHAM & ASSOCIATES, INC. - Lisa Esquivel 3001 E Street lesquivel@barrish.com • (916) 418-9100 Sacramento, CA 95816 www.Barrish.com • Fax (916) 400-4874 COMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E. Fire C&O, Property Liability, Thermography, Structural 4230 Kiernan Av., Suite 210 wilkins@complere.com • (209) 545-8165 www.complere.com • Fax (209) 545-8170 Modesto, CA 95356 HAAG ENGINEERING COMPANY - Kathy Krainock Leaders in kkrainock@haagengineering.com • (949) 861-8847 Forensic Engineering www.haagengineering.com • Fax (949) 861-8683 OCONNOR ENGINEERING - Michael O’Connor/Chuck Thomas 1172 National Dr. Ste 100 (916) 640-0640 Sacramento, CA 95834 www.OConnor-Engineering.com

ENVIRONMENTAL - TESTING & CONSULTING

SIERRA ENVIRONMENTAL - Chris Hintz (209) 366-3684 P. O. Box 1563 www.SierraEnviro.com • (714) 519-1366 Woodbridge, CA 95258 Fax (866-612-8294

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com

FLOOR COVERING

MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Monte Routon P.O. Box 525 www.AmericanLeakDetect.com • (916) 331-6443 americanleakdetectionsacramento@ymail.com Fair Oaks, CA 95628 BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 (916) 760-8944 Davis, CA 95614 bullseyedetection@gmail.com • Fax (916) 760-8970 MASTERS WHOLESALE - Mike LaVerdure 2504 Mercantile Dr. mlaverdure@masterswholesale.com • (916) 997-0423 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3891

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY REMOVAL - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION-CLOTHING SPECIALISTS

BLUE SKY CLEANERS - Robert Strong Garment Restoration - Nobody CARES about you more (925) 455-6000 Bob@blueskycleanersca.com Fax (925) 445-6002 FRSTeam - Jim and Courtney Nicholas 910 Striker Ave. Ste E Travis George tgeorge@frsteam.com • 916-920-8239 Sacramento, CA 95364 Ian Manes imanes@frsteam.com • 916-920-8239 REVIVAL GARMENT RESTORATION, INC. - John Vigallon A Higher Class of Service (888) 602-9111 Throughout N. California john.vigallon@hotmail.com • Fax (209) 451-4778

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com

Deadline for all submissions for the next issue is January 17, 2014

PROPERTY RESTORATION/CONTENTS- CONTINUED CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com PAUL DAVIS RESTORATION OF GREATER SACRAMENTO 3225 Monier Circle, Suite 200 800-954-FIRE • (916) 254-5115 Rancho Cordova, CA 95742 Fax (916) 254-5963 THE RESTORATION CLEANUP COMPANY Contents Restoration Specialists 800-500-4310 www.thecleanupco.com Asbestos Decontamination, NS Inventory RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists 1800 Enterprise Blvd.

(800) 400-5058 tumland@rmc.com West Sacramento, CA 95691 SERVICEMASTER OF NAPA VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER RESTORATION SERVICES - Ryon Hayward Serving Contra Costa ryon@sharjo.com • (800) 480-TIDY www.svmcleaning-restoration.com & Marin Counties SERVPRO OF AUBURN/ROCKLIN - Ruth Griffith (916) 632-2250 2288- A Sierra Meadows Dr. Rocklin, CA 95677 office@servproauburnrocklin.com SERVPRO OF CITRUS HTS/ROSEVILLE/CARMICHAEL - Jennifer Carpenter 701 Del Paso Rd (916) 966-2601 Sacramento, CA 95834 jcarpenter@servproofcitrusheights.com SERVPRO OF DAVIS/WOODLAND - Mike & Melinda Haworth P. O. Box 2263 (530) 756-1414 Davis, CA 95617 servpro9644@surewest.net SERVPRO OF ELK GROVE/LAGUNA - Bill Lucas (916) 525-1241 P. O. Box 2169 Elk Grove, CA 95759 lucaswm@me.com SERVPRO OF FAIR OAKS/ FOLSOM - Dan Langford (916) 987-0400 P. O. Box 6 Orangevale, CA 95662 servpro9023@yahoo.com SERVPRO OF FAIRFIELD - Kelly McLean (707) 207-0122 5130 Fulton Dr., Suite I Fairfield, CA 94534 sp9726@servprooffairfield.com • fax (707) 207-0120 SERVPRO OF RANCHO CORDOVA - Rose Miller (916) 638-1720 11361 Sunrise Gold Cir., Suite C Rancho Cordova, CA 95742 servpro9366@sbcglobal.net ZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573 ROOF INSPECTION SERVICES

SELECT ROOF INSPECTIONS, LLC - Linda Shaw 5098 Foothills Blvd. Ste 3465 selectinspect@gmail.com • (916) 773-1650 Roseville, CA 95747 www.SelectRoofInspections.com • Fax (916) 773-1658

STORAGE

UNITS MOVING & PORTABLE STORAGE OF SACRAMENTO - Sam McKillip Trusted Portable Storage Sam@UNITSsacramento.com • (916) 929-4435 from Local Owners that care www. UnitsSacramento.com

WINDOW COVERING

MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

Thank You to ALL our Subscribing Advertising Sponsors!

Sacramento Claims Association News Network • March 2014

Winter Gala Festivities

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Continued from page 7

AssociationNewsNetwork.com

POSITIONS AVAILABLE CLAIMS INDUSTRY PLACEMENTS Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup. com. Serving the Insurance Industry since 1995.

TEMPORARY HOUSING/INSURANCE CLAIMS Assured Relocation is the leading national temporary housing provider for insurance companies. The position is fast paced. We need people with empathy, a sense of urgency, and claims experience using software (Salesforce preferably). Salary/ benefits/exciting work environment in Menlo Park. Email resume/cover letter to Jobs@assuredrelocation.com.

Submit Your Job Connection ad to:

Choose from Four (4) Monthly Print Editions + Online Edition: www.AssociationNewsNetwork.com/job.html Up to 50 words just $45 (just 50¢/word thereafter) Run Your Ad Network-Wide for a net rate of just $168/mo.

Next Deadline for submissions is March 21, 2014 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com

“Be who you are and say what you feel, because those who mind don’t matter and those who matter don’t mind.”

Dr. Seuss

The Sacramento Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the SCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or SCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.SacramentoClaims.org Please submit articles for consideration by email, to: Bryan Harrison, Publisher Bryan@AssociationNewsNetwork.com • 209.229.8240

For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager Lynna@AssociationNewsNetwork.com • 925.785.7021

© 1994-2014, all rights reserved • Association News Network, Inc. • www.AssociationNewsNetwork.com • 2455 Naglee Rd. #263 . Tracy, CA 95304 • 209.229.8240 • fax 209.229.8328

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Sacramento Claims Association News Network • March 2014

Sacramento Claims Association News Network • March 2014

Social Media

President’s Message

continued from page 8

continued from page 3

in-depth search with drop down box. There are many public sites available: pacer.gov, he suggested, is the best Federal site. There are many other Web Sources, as well. Besides Facebook & Twitter, he said he likes spokeo.com to find people (though there is small fee), Linkendin, Flicker, Four square.com.

Brad told of a New York .man losing unemployment because they were able to find him and take a video of him working and un- loading three baskets of watermelons. They found him because he had a CD on the internet with the name of Produce company in Florida with his same phone number.

Brad quoted Yogi Berra “You can learn a lot by just watching".

2014 SCA Street Team!

Direct communication still reins as the most effective way to reach out to the overall community. SCA is proud to announce its new “Street Team” volunteers. Get to know one today!

Tami Umland, Chair - Artland Construction Scott Andrews - PW Stephens Environmental, Inc. Danell Cassetta - Cleanrite Buildrite Donovan Flores - Servpro of Citrus Heights/Roseville & Carmichael Haven Fry - JM Environmental Jason Kettlehut - PW Stephens Environmental, Inc. Jim Krueger - ServiceMaster Advantage Barbara Larson - Haag Engineering Jackie McLain - Servpro of Citrus Heights/Roseville & Carmichael

personally inviting their customers to come, be their guest and see what the SCA is doing in 2014. It is a great way to market “value” to your customers and show your commitment to the industry. In maximizing those relationships, the Street Team is expanding the reach and message of the SCA. Additionally we will be having some events that focus on Liability like our Speaker in May: ”Towing Rates, Liens, Storage & Move Over Law”. This is our attempt to reach out to various segments of the Insurance community other than property. We know and understand that many of our members cover both aspects of the Insurance business and we want to provide a well-rounded forum to them.

So please, get involved, come to our events and get engaged.

We are on our way in 2014 but need all of YOU to make our SCA the great association it can and will be this year!

My door is always open,

Bob Battezzato

Bob Battezzato 2013 President Sacramento Claims Association Cleanrite-Buildrite bobb@crbr.com (530) 570-9070

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