Sacramento Claims Association News Network - November 2014

Sacramento Claims Association News Network

SINCE 1994 WITH SCA

www.SacramentoClaims.org

Move Over!

Towing Rates, Liens, and The California “Move Over” Law Join The Sacramento Claims Association in welcoming November 13, 2014 Guest Speaker

Larry Muzamel

Executive Director California Tow Truck Association

2015 Board Member Additions Elected at October 2014 SCA

SCA President, Bob Battezzato, near right, introduced newly elected board members, l-r: Rob Sedgwick, Mathieu Schwartz, Jack Corry, and Jason Kettlehut following balloting at the October 9, 2014 luncheon meeting.

Plan Now To Attend The November 13, 2014 SCA Luncheon Meeting

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Sacramento Claims Association News Network • November 2014

Sacramento Claims Association

President

Bob Battezzato Cleanrite Buildrite bobb@crbr.com Educational Committee

Your 2014 SCA Executive Staff

Vice President

Steve Moore

Barrish Pelham & Associates smoore@barrish.com Education Committee

Secretary Treasurer

Cathrin Nevin

Carl Warren & Company cnevin@carlwarren.com Giving/Charitable Committee

And Your 2014 SCA Board of Directors Jack Corry

Art Coussoulis

Water, Smoke & Mold Removal

AAA Retired Social Com/Production Coor.

John Morgan

Barbara Tyler, scla California Fair Services Authority

Guide One Insurance Retired Giving Committee

Linda Hansen

Farmers Insurance Social Committee

Tami Umland

Artland Construction Communications Committee

Jim McCurley

RGL Forensic Accountants jmccurley@us.rgl.com

Bryan Harrison

Association News Network, Inc. Communications Committee

April Wilkinson

David Morse & Associates Communications Committee

Sacramento Claims Association News Network • November 2014

“Finishing Through the Tape!”

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November Message from 2014 SCA President Bob Battezzato This is a great expression I learned early in life from my track coach. We use to do a drill where he would make us accelerate through the tape (finish line) so we never slowed down.

He noticed over the years that many runners would slow just a little when they got close to “finishing” and would sometimes get beat by just that amount or not set a record because they didn’t push that last step. Finishing through the tape is a great statement as we approach the end of the year in business and set ourselves up for a strong start in 2015.

2014 SCA President Bob Battezzato

It helps it a couple of ways, one obviously is to just finish strong and the other is to not let up even if you think the race is won. It can set you up for the next year (race) with the mindset of 100% effort all the way through.

At the SCA we are “Finishing Through the Tape” for 2014 with several strong Educational Luncheons, our Annual Charity Luncheon and network planning for kicking off 2015 in a big way.

• 11/13 Towing Rates, Liens and the California Move Over Law

• 12/11 Annual Charitable Donation luncheon continue page 6

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Sacramento Claims Association News Network • November 2014

Recent SCA Charitable Beneficiaries include: 2 3

CSUSacramento insurance program

4 5 7 8

hope & opportunity for at-risk women with children

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www.SacramentoClaims.org NOVEMBER 2014 • Volume XX • Number X

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10 Sacramento Blue Star Moms

Your 2014 SCA Executive Staff & Board of Directors November Message from 2013-’14 SCA President Bob Battezzato Recent SCA Charitable Beneficiaries People On The Move!

SCA 2014-2015 Calendar of Upcoming Events Newton’s Laws of Motion: The Physics of Fraud at October 9th SCA Luncheon MOVE OVER! - Towing Rates, Liens, and the California “Move-Over” law at November 13, 2014 SCA Luncheon SCA Sacramento Claims Association News Network Service Directory Sponsors SCA Giving Committee Charitable Implementation Survey Association News Network Job Connection 2014 SCA Street Team Californians Urged to Prepare Before The Next Big One Hits!

Mold, Asbestos & Lead Consulting Clandestine Lab Investigations Chris Hintz, CAC REA, CIE

209-366-3684

Fax: 866-612-8294 sierraec@comcast.net

El Dorado Restoration

Disaster Repair & Construction Your Professionals 24/7

530-626-1676

barbarap@eldoradorestoration.com Fax 530-626-8129 www.SierraEnviro.com

Contractor License #439857

PO Box 3070 • Diamond Springs, CA 95619

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Sacramento Claims Association News Network • November 2014

Randy Agnetti Returns To Resurrect Pipe Pros Former long-time EBCA advocate and past-president, Randy Agnetti, is back! After investing years building his successful Concord-based leak detection business, Pipe Pros, Inc., Randy sold the business several years ago, and moved back to his home state of Florida.

As that deal ultimately fell apart, Randy decided to reboot his California business, effectively starting over, twenty Randy Agnetti years after he first founded it in 1994.

As Owner and President of Pipe Pros, Inc., Randy was very active in the East Bay Adjusters Association, and the Mt. Diablo Property Association through most of the ‘90s. In fact, he was at the forefront of the movement that ultimately merged those two organizations back into one, in 2001.

A veteran of the industry, Randy explained to us how he got involved.

“I started as a plumber, and realized that what the industry needed was a no-conflict-of-interest reporting service to provide professional and accurate causation services to customers dealing with plumbing leaks,” he said.

“I have 30 years in the plumbing industry. I served as president of the East Bay Claims Association for four years during which time the membership doubled,” he added.

“Further, I was on the Board of Directors for the Underground Utility and Leak Locators Association (UULLA) for nine years, and on the Board for the Plumbing Heating Cooling Contractors Association (PHCC).”

Pipe Pros provides the latest in video inspection, leak detection, utility location, ground penetrating radar services, and smoke and odor detection wherever needed throughout Northern California.

Randy worked smart, and he worked hard, to build up Pipe Pros back in the day. “My biggest accomplishment has been the building of Pipe Pros from a one truck operation to a six vehicle fleet with eight employees and sales that grew 25% per year,” he shared.continued page 15 “I am looking forward to re-starting Pipe Pros after a five year absence.

I expect to make it bigger and better than it was before. “ In his "spare" time, Randy lives his passion. “I love umpiring baseball games, for a variety of leagues,” he stated with his infectious grin. “I was recently selected as an umpire for the Roy Hobbs World Series to be held later this month in Ft. Myers, FL” Randy Agnetti, owner/president of Pipe Pros, Inc., maybe be reached at: (925) 969-9182, or randypipepros@gmail.com.

Le ak De te c t ions

Water Intrusion • Pipe Breaks • Pools & Spas

• Detailed Inspection Reports • Cause, Duration, and Origin • Photos • Access/Put-back Estimates

916-760-8944

fax 916-760-8970 • email office@bullseyeleak.com

w w w.B u l l sEyeL e a k . c o m

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Sacramento Claims Association News Network • November 2014

President’s Message continued from page 3

• Look for the Annual Winter Party Gala Event coming January of 2015 We have also added to the Board for 2015 the following members; Mathieu Schwartz/Liberty Mutual Jack Corry/Water Smoke & Mold Removal Jason Kettlehut/P.W. Stephens Environmental, Inc. Rob Sedgwick/Restoration Management Company

on the programs as well as great suggestions for future educational topics. This is what the SCA encourages….

Member involvement and a voice! Your voice as we are not a successful association without your input.

Help us “Finish Strong” in 2014 by getting involved and attending our remaining luncheons. You will pick up some valued education and also be able to network with professionals that serve this great industry.

Please go to: www.sacramentoclaims.org/ As some Board members’ terms come to a close, these Get connected, get involved, get excited and “Finish additions will bring a new energy, new ideas, and a Strong Through the Tape” for 2014!! commitment to the strong foundation the SCA has set for My door is always open, its members.

We have enjoyed several new faces coming out and supporting the SCA this year which has not only added to our membership but also our adjuster base. With the level of education the SCA has provided we have seen an increase in attendance and awareness. I personally have had several people come up to me and give me positive input

Bob Battezzato

Bob Battezzato 2013 President Sacramento Claims Association Cleanrite-Buildrite bobb@crbr.com (530) 570-9070

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Sacramento Claims Association News Network • November 2014

Sacramento Claims Association

2014-2015 Calendar of Events

Thursday, November 13, 2014 Luncheon Meeting

Move Over! Towing Rates, Liens, and The California “Move Over” Law Guest Speaker Larry Muzamel, Executive Director, California Tow Truck Association - see page 9

Thursday, December 11, 2014

Thursday, June, 2015

Annual Charities Donations Thursday, January 8, 2015

Thursday, July 9, 2015

Luncheon Meeting

Morning Educational Seminar followed by luncheon - 8am1pm

Saturday, January 31, 2015 Annual SCA Winter Party - 6pm-11pm

Thursday, February 12, 2015

Annual SCA Golf Tournament

SCA luncheon - 11:30am check-in • luncheon noon-1pm

August 11-12, 2015

22nd Annual Claims Conference of N. California Hyatt Regency Downtown Sacramento - details tba

Thursday, September 10, 2015

SCA luncheon - 11:30am check-in • luncheon noon-1pm

Morning Educational Seminar followed by luncheon - 8am-1pm

Thursday, March, 2015

Thursday, October 8, 2015

St. Patrick’s Day social event - details TBA

SCA luncheon - 11:30am check-in • luncheon noon-1pm

Thursday, April 9, 2015

Thursday, November 12, 2015

Morning Educational Seminar followed by luncheon - 8am1pm

Morning Educational Seminar followed by luncheon - 8am-1pm

Thursday, May, 2015

Thursday, December 10, 2015

SCA Social Event - TBA

SCA luncheon - 11:30am check-in • luncheon noon-1pm

Print

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Sacramento Claims Association News Network • November 2014

“The Physics of Fraud-Newton’s Law of Motion” at October SCA

By Lynna Harrison, Association News Network, Inc. Photos by Bryan Harrison Brad Balentine, Special Investigations Unit Director for David Morse & Associates, deals with fraudulent insurance claims as a way of life. The popular speaker returned to the Sacramento Claims Association to address the October 9, 2014 luncheon crowd.

Beaming enlightenment on the use of Physics when investigating a Claim for fraud, BalenMorse & Associates SIU Director, tine made clear that physics is everywhere, SCA President, Bob Battezzato David Brad Balentine, returned to speak on The SCA President, Bob Battezzato, thanked guest welcomed the October 9 and can serve an investigator well.

Physics of Fraud at the October luncheon. speaker, Brad Balentine, following his informative luncheon crowd. presentation.

As the SIU Director, Balentine is also a licensed private investigator. He also, provides testimony as an expert witness and has authored several published articles on the subject of insurance fraud.

“Physics is always present and is a silent witness.

Objects stay at rest unless acted upon by an external force,” he stated.

He described an a claim where, when investigating an auto accident, they discovered broken glass immediately under the front bumper. An automobile Congratulationst to Ashley Ramsey, of Continued page 10

Duarte Construction, on winning the October SCA 50/50 Raffle drawing.

SCA President, Bob Battezzato introduced newly elected board members, l-r: Rob Sedgwick, Mathieu Schwartz, Jack Corry, and Jason Kettlehut.

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Sacramento, California Truckee, California

(916) 418-9100 (530) 562-4266

www.BARRISH.com

Move Over!

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Sacramento Claims Association News Network • November 2014

Towing Rates, Liens, and The California “Move Over” Law

Thursday

November 13, 2014 @

LIONS GATE HOTEL & CONFERENCE CENTER At McClellan Park

Join The Sacramento Claims Association in welcoming November 13, 2014 Guest Speaker

Larry Muzamel

Executive Director California Tow Truck Association The next luncheon meeting of the Sacramento Claims Association, Thursday, November 13, 2014, will feature Mr. Larry Muzamel, Executive Director of the California Tow Truck Association, who will speak to a variety of issues related to towing, and claims.

Learn about the potential conflicts on a “police” tow as compared to an “insurance” tow. Additionally, he will offer-up information on the storage and impound area.

“I’ve been working with the DMV on the lien sale process in CA,” he informs us. “Seems we are becoming the “title washing” state, so we’ve approached them about assisting in cleaning up this issue.”

To the extent there is interest, he may also share details of the technicalities of towing, specifically on correct ways to avoid additional damage to the vehicle, etc.

Billing is always an issue, too, so Mr. Muzamel may provide a comparison on the CHP billing guidelines, as well.

3410 Westover Street, Sacramento, CA 95652

11:30 a.m. Check-in Noon - 1p.m. Luncheon 3 Free to carrier personnel

(donations to the SCA Charitable Fund in lieu of fee appreciated) 3 $20 Independent Insurance Adjusters 3 $32 Assoc. Members w/Reservations made by 11/10/14 3 $45 guests and after 11/10/14 Secure your spot at: www.SacramentoClaims.org For payment by cash or check at the door, please make your reservation now with SCA Board Member

April Wilkinson:

awilkinson@davidmorse.com or 916-410-0865

Plan Now To Attend The November 13, 2014 SCA Luncheon Meeting

10 Busy October SCA Luncheon nets four new board members

Sacramento Claims Association News Network • November 2014

Continued from page 8 traveling at 30 miles an hour would have had the head lamp glass scattered not straight under bumper, he stated.

Examination of the physics of the claim made that clear.

In another example, a claim where a tree branch fell on the roof of a home and damaged the skylight, just didn’t add up when considering the physics of the fall. The branch would have fallen straight down, not the four feet they claimed, putting it on the skylight.

Balentine also instructed investigators, “On Auto claims, match the damage car-to-car like a jigsaw puzzle. You can tell if a car was moving by the damage. Always check to see if photos match the damage.”

The October meeting also featured the annual Sacramento Claims Association election of new board members. Four new Board Members were presented to the membership. All four were elected as additions to the standing board: Mathieu Schwartz, of Liberty Mutual Insurance; Jack Corry, owner of Water, Smoke and Mold; Jason Kettlehut, of P.W. Stephens Environmental, Inc.; and Rob Sedgwick, of Restoration Management Company.

The October 50/50/Raffle prize of $37.00 was won by Ashley Ramsey, of Duarte Construction.

President Bob Battezzato encouraged all to continue supporting the Sacramento Claims Association, and to invite associates, clients, and other interested parties to join the group for the next luncheon, on November 13, 2014. The Speaker will be Larry Muzamel, Executive Director, California Tow Truck Association. His topic is “Move over! Towing Rates, Liens and The California ‘Move Over’ Law.”

Mathieu Schwartz, of Liberty Mutal Insurance.

Jack Corry, of Water Smoke & Mold Damage Recovery.

Rob Sedgwick, of Restoration Management Company

Jason Kettlehut, of PW Stephens Environmental, Inc.

A good-sized crowd turned-out for the October 9, 2014 SCA luncheon meeting to hear guest speaker Brad Balentine, and to participate in the annual election of new board members.

A moment of levity before the start of the luncheon, left, with current SCA board members (l-r): VP Steve Moore; President Bob Battezzato (head turned); April Wilkinson; Tami Umland; and John Morgan.

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Sacramento Claims Association News Network • November 2014

Sacramento Claims Association News Network Services Directory ALTERNATIVE DISPUTE RESOLUTION

Thanks to all our paid directory listing sponsors CONTRACTORS - GENERAL/RESTORATION - CONTINUED

ERNEST A. LONG ADR - Ernie Long 2630 J Street 916-442-6739 • Fax 916-4424107 elong@ernestalongadr.com Sacramento CA 95816

ATTORNEYS - DEFENSE

NAGELEY, MEREDITH & MILLER, INC. - Greg Meredith/Jim Keowen 8801 Folsom Boulevard Suite 172 (916) 386-8282 • Fax (916) 386-8952 Sacramento, CA 95826 GMeredith@NMLawFirm.com PORTER SCOTT - Lindsay A. Goulding 350 University Avenue, Suite 200 www.porterscott.com • 916.929.1481 ext. 470 lgoulding@porterscott.com • Fax: (916) 927-3706 Sacramento, CA 95825

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

A-1 REMEDIATION - David Brooks 4270 Pell Drive dave@a1remediation.com • (916) 568-7624 Sacramento, CA 95838 www.A1remediation.com • Fax (916) 568-7639 ALLIANCE ENVIRONMENTAL - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 Santa Clara, CA 95054 info@alliance-enviro.com • Fax(408) 980-9749 AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com ENVIRONMENTAL REMEDIES, INC. - Scott Tamayo (866) 447-2414 high quality solution for insurance-related abatement requirements www.EnvironmentalRemediesInc.com JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 Loomis, CA 95650 jasonk@pwsei.com THE RESTORATION CLEANUP COMPANY Water, Smoke & Mold Damage Specialists 800-500-4310 Sewage Decontamination www.thecleanupco.com SELECT ENVIRONMENTAL – Blake Roath Mold, Asbestos, Lead & General Demolition 5037 College Oak Drive, Suite C selectenviro@gmail.com (916) 256-3899 Sacramento, CA 95841 www.selectenvironmental.org Fax (916) 486-1357

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com DH CONSTRUCTION - Ken Daley/Amber Pastor 4324 Orange Grove Ave. www.DHfirerestoration.com • (916) 481-3297 Sacramento, CA 95841 ken@dhfirerestoration.com FITE & COMPANY CONSTRUCTION - Jeff Black 9857 Horn Rd jblack@fiteproperties.com • (916) 366-5695 Sacramento, CA 95827 Fax (916) 361-9043

HALDEMAN CONSTRUCTION - Jason Haldeman P.O. Box 4244 www.hcbuilders.com • (530) 885.8085 jason@hcbuilders.com • Fax (530) 885.8985 Auburn, CA, 95604 LAWTON CONSTRUCTION - Brett Lawton P. O. Box 6026 www.LawtonConstruction.com • (916) 434-9280 Auburn, CA 95604 Fax (916) 434-2590 MARK SCOTT CONSTRUCTION, INC. Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 PROBILT CONSTRUCTION - Roger Kolb 3770 West Pacific Ave. rogerkolb57@gmail.com • (916) 455-1782 Sacramento, CA 95820 Fax (916) 455-1783 WINGARD CONSTRUCTION - Nichole Norton 24 Hr. Em (800) 232-7150 One-Call Contractor for all your Lodi office: (209) 368-2464 reconstruction needs email@wingardconstruction.com • Concord: (925) 689-9322

CONTRACTORS - LANDSCAPE

ARONSON LANDSCAPE - Levi Aronson Serving The Greater www.AronsonLandscape.com • (916) 243-9350 Sacramento Area levi@aronsonlandscape.com

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL - Ed Work 3545 Victor Street www.alliance-enviro.com • (408) 830-9700 info@alliance-enviro.com • Fax(408) 980-9749 Santa Clara, CA 95054 AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 Loomis, CA 95650 jasonk@pwsei.com

CRIME SCENE/FATALITY CLEAN-UP CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours Sacramento, Yuba City, Chico & Redding

(800) 870-0030 www.CRBR.com

ENGINEERS - FORENSIC

BARRISH PELHAM & ASSOCIATES, INC. - Lisa Esquivel 3001 E Street lesquivel@barrish.com • (916) 418-9100 Sacramento, CA 95816 www.Barrish.com • Fax (916) 400-4874 COMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E. Fire C&O, Property Liability, Thermography, Structural 4230 Kiernan Av., Suite 210 wilkins@complere.com • (209) 545-8165 Modesto, CA 95356 www.complere.com • Fax (209) 545-8170 HAAG ENGINEERING COMPANY - Barbara Larson Leaders in blarson@haagglobal.com • (949) 861-8847 Forensic Engineering www.haagengineering.com • Fax (949) 861-8683 OCONNOR ENGINEERING - Michael O’Connor/Chuck Thomas 1172 National Dr. Ste 100 (916) 640-0640 Sacramento, CA 95834 www.OConnor-Engineering.com

ENVIRONMENTAL - TESTING & CONSULTING

SIERRA ENVIRONMENTAL TESTING & CONSULTING, INC. - Chris Hintz P. O. Box 1563 www.SierraEnviro.com • (209) 366-3684 Woodbridge, CA 95258 (714) 519-1366 • Fax (866-612-8294

continued next page

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Sacramento Claims Association News Network • November 2014

Sacramento Claims Association News Network Services Directory continued from previous page

FIRE INVESTIGATORS

Thanks to all our paid directory listing sponsors PROPERTY RESTORATION/CONTENTS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com

FLOOR COVERING

MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Monte Routon P.O. Box 525 www.AmericanLeakDetect.com • (916) 331-6443 Fair Oaks, CA 95628 americanleakdetectionsacramento@ymail.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970 MASTERS WHOLESALE - Mike LaVerdure 2504 Mercantile Dr. mlaverdure@masterswholesale.com • (916) 997-0423 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3891

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY REMOVAL - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION-CLOTHING SPECIALISTS

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Fax (916) 388-2445 Sacramento, CA 95828 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 grant.cody@us.belfor.com Elk Grove, CA 95758 CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com THE RESTORATION CLEANUP COMPANY Contents Restoration Specialists 800-500-4310 www.thecleanupco.com Asbestos Decontamination, NS Inventory SERVICEMASTER CLEANING & RESTORATION SERVICES - James Johnson Serving Sacramento (916) 983-8084 servicemastercrs@yahoo.com Placer & El Dorado Counties SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller smnvb@interx.net • (800) 648-1608 Serving Napa County, Vallejo and Benicia Fax (707) 257-1608 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Sacramento rscott@sharjo.com • (800) 480-TIDY Contra Costa & Sonoma Counties www.svmcleaning-restoration.com ZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573

FRSTeam - Jim and Courtney Nicholas 910 Striker Ave. Ste E Travis George tgeorge@frsteam.com • 916-920-8239 WINDOW COVERING Sacramento, CA 95364 Ian Manes imanes@frsteam.com • 916-920-8239 MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

Thank You to ALL our Subscribing Advertising Sponsors!

Deadline for all submissions for the next issue is November 21, 2014

WHO’s Looking for You? BRANDING/VISIBILITY - Keep Your Name & Your Image Out There n Print Publication Advertising Sponsorships n Online Sponsorships Contact Lynna Harrison: 925-785-7021 lynna@associationnewsnetwork.com

Sacramento Claims Association News Network • November 2014

SCA GIVING COMMITTEE

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Charitable Implementation Survey Thank you to all our SCA members who have collectively made it possible to fulfill our Mission by providing continuing education and community support through various contributions over the years.

In recognition of the outstanding contributions of the SCA membership, we have been able to establish our Giving Committee. As this is YOUR Association, we appreciate any and all ideas. We want to hear from you!

The Giving Committee receives a percentage of net funds upon completion of the accounting report and approval of the Board each year. These funds are then distributed to support three areas:

Scholarship/Education • Donations/Charitable • Relief/Catastrophe.

Our most productive fundraising results come through events we hold throughout the year, the most significant of which is the Golf Tournament. We appreciate all the support shown to the continuing development of our association, and ask that you now give us your feedback on where to best apply our Giving Committee funds.

Please take a few moments and complete this questionnaire.

1) In addition to current activities and efforst, what other fundraising ideas you would like to suggest the SCA consider pursuing (Please list)?

__________________________________________________

__________________________________________________

__________________________________________________ Yes No 2) Would you be willing to participate/assist with an SCA fundraiser?

If yes, Please supply your Contact Information: Name_____________________________________________ Company__________________________________________ Phone____________________________________________ Email_____________________________________________ 3) What categories would you prefer your SCA contribution support?

Drug & Alcohol Abuse Animal & Animal Protection

Cancer

Elderly

Caregivers

Environment – Catastrophic Aid

Child Protection, Sponsorship

Health – Hospital

Community Education/Arts

Integration & Rehabilitation

Crime Prevention

Poverty

Disabled

Youth Services – Residential Care, Education

Other:________________________________________________________________

4) Do you have a specific organization(s) that you would recommend the SCA consider? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ** Please submit any supporting information for your recommended charitable organization for review and consideration.

5)

Would you consider Volunteering, in coordination with the SCA and another charitable organization for the betterment of our community? If so, do you have suggestions, i.e., wrapping gifts for Salvation Army, organizing food boxes for food shelters, etc.? ________________________________________________________________________

Please return this survey to Giving Committee Chair, Cathrin Nevin at the next SCA event, or mail to: Cathrin Nevin, c/o Carl Warren & Co. 11171 Sun Center Drive, #260, Rancho Cordova, CA 95670 Thank you for your time and participation!

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Sacramento Claims Association News Network • November 2014

2014 SCA Street Team!

Direct communication still reins as the most effective way to reach out to the overall community. SCA is proud to announce its new “Street Team” volunteers. Get to know one today!

POSITIONS AVAILABLE CLAIMS INDUSTRY PLACEMENTS

Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup.com. Serving the Insurance Industry since 1995.

SENIOR PROJECT MANAGER

ServiceMaster Restoration Services, an employee owned company, is the recognized leader in water and fire damage restoration services to residential and commercial customers alike. We have locations in Concord, Fremont, Sacramento, Santa Rosa, and Novato. For more information about our company please visit our website www.svmcleaning-restoration.com.

The Project Manager is the primary point of contact for our customers. With the support of our awesome Support Services team, our Project Managers are responsible from beginning to end to restore our customers’ peace of mind.

Responsibilities Include: • Flexibility to work days, weekends, and some evenings as assigned • Visit jobsites, determine and write work scopes • Act as liaison with customer and insurance personnel • Complete jobs in a timely and profitable manner • Market ServiceMaster services to assigned adjusters in assigned area and establish working relationship • Personally call on insurance adjusters and general contractors as assigned to establish a good working relationship • Complete project work orders and works with Production Managers, Job Coordinators and Production Teams to insure the best quality service in the country • Maintain and improve on established revenue goals • Maintain and improve on profit goals • Maintain and improve Tell ServiceMaster scores • Complete on call duties as assigned • Be available to your customers Requirements: • Project Management experience • Great customer service skills • Must be familiar with windows and office XP software • Must be able to create written communication without major editing • Must possess excellent written and verbal skills • Must be able to estimate value of a project • Must be able to learn and utilize our proprietary software; Chronicle, Xactimate and others as necessary • Must have a clean driving record. • Must pass a preemployment drug test. Contact: (800) 480-TIDY, or jmall@sharjo.com.

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Next Deadline for submissions is November 21, 2014

Tami Umland (Committee Chair) Artland Construction tami.umland@ArtlandConstruction.com Barbara Larson Haag Engineering blarson@haagglobal.com Bethany Woodward Belfor bethany.woodward@us.belfor.com Danell Cassetta Cleanrite Buildrite danellcassetta@crbr.com Diane Viodes Servpro of Citrus Hts./ Roseville/ Carmichael diane@dtxrestoration.com Haven Fry JM Environmental hfry@jmenvironmental.net Jack Corry WaterSmokeMold jack@watersmokemold.com Jackie McLain Servpro Rsvl/CH jmclain@servprocrc.com Jason Kettlehut PW Stephens Environmental, Inc. jason@pwsei.com Jim Krueger ServiceMaster Advantage jim@servicemasteradv.com Kelly Somervill Protera Testing kelly@proterainc.com Levi Aronson Aronson Landscaping levi@aronsonlandscaping.com Lisa Aronson Lawton Construction lisa@lawtonconstruction.com Scott Andrews PW Stephens Environmental, Inc. scotta@pwsei.com

If you would like to be considered to join the Sacramento Claims Association’s Street Team, please contact board member Tami Umland: tami.umland@ArtlandConstruction.com

call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com

The Sacramento Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the SCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or SCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.SacramentoClaims.org

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15

Sacramento Claims Association News Network • November 2014

Californians Urged to Prepare Before The Next Big One Hits

Understanding your risks and mitigation needs offers the best protection

SACRAMENTO, Calif. - More than 10 million Californians participated in the largest disaster preparedness event ever October 16th, when they practiced “The Great ShakeOut” drop, cover and hold-on drill. Insurance Commissioner Dave Jones reminded Californians to prepare before the next earthquake hits with a few simple steps that can save your life and help you recover from disaster.

"You have the opportunity to prepare for the next disaster today, and make recovering easier," said Commissioner Jones. "In observance of the Great ShakeOut I urge all Californians to make a preparedness plan and practice it. Before the next big one hits, make sure you take a few simple steps to mitigate your risk of injury and loss."

Californians know it's not if but when the next earthquake will hit. Even a small or moderate temblor can cause significant damage. The magnitude 6.0 quake that struck Napa on August 24 is a good reminder that residents need to take steps to protect themselves, their loved ones and their belongings by making sure they have the coverage they need and they take simple, inexpensive mitigation steps.

Standard homeowners insurance does not provide coverage for earthquake damage. Earthquake insurance must be purchased separately and is typically designed as a catastrophic policy to cover tens of thousands of dollars in structural damage. The majority of quakes are moderate and cause damage and injury when furniture and belongings tumble and break. For about $100, the average person can protect themselves and their family by using Velcro appliance and furniture straps, cabinet latches and quake putty to secure those items that fall and break during a quake.

Adding an earthquake strap to a flat screen TV helps prevent injuries from the appliance falling on small children and has the added benefit serving as a theft deterrent.

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