Sacramento Claims Association News Network - August 2018

Sacramento Claims Association News Network

SINCE 1994 WITH SCA

Volume XXV • Number VII

www.SacramentoClaims.org

Squaw Valley the Scene for the 25th Annual

Claims Conference of Northern California August 28-30, 2018 Training Conference Trade Show CE credits available 25th Anniversary Silver Party @ High Camp

The Village @ Squaw Valley, Lake Tahoe - see page 5

www.ClaimsConference.org

SCA Family Night at the Rivercats Highlights

- see page 6

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Sacramento Claims Association News Network • August 2018

Sacramento Claims Association President

Steve Moore

Barrish Pelham & Associates smoore@barrish.com

Jack Corry

Water, Smoke & Mold Removal jack@watersmokemold.com

Nanette Larsen

Unified Investigations nlarsen@uis-usa.com

2018 SCA Executive Staff

Vice President

Mathieu Schwartz

Hanover Insurance mathieuschwartz@hotmail.com Golf Tournament Committee

Secretary

Treasurer

Rob Sedgwick

Jim McCurley

American Technologies, Inc. robert.sedgwick@ATIrestoration.com Reservations/Membership

2018 SCA Board of Directors Bryan Harrison Jackie Irrgang

Association News Network, Inc. bryan@associationnewsnetwork.com

Andrea Latimer

RegasGroup andrealatimer@regasgroup.com

CRDN of Capitol Corridor jackie.irrgang@crdn.com

Ashley Ramsey

Duarte Construction Ashley@duarteconstruction.com

RGL Forensic Accountants jmccurley@us.rgl.com

Jason Kettlehut

PW Stephens Environmental, Inc. jasonk@pwsei.com

Tami Umland

Artland Construction tami.umland@artlandconstruction.com

WATER DAMAGE CLAIMS

• Electronic Leak Detection & Repair • Infrared Leak Testing • Sub-Slab Plumbing • Sewer Line Video Scans • Pools, Spas & Fountains

3 Origin / Cause / Duration 3 Direct Access / One-Line Bypass Estimates 3 Same Day Reports / Photos

(916) 331-6443 aldsacto@yahoo.com

www.AmericanLeakDetect.com

Sacramento Claims Association News Network • August 2018

www.SacramentoClaims.org AUGUST 2018 • Volume XXV • Number VII

It’s Silver For The CCNC!

3

August 2018 Message from SCA President Steve Moore, PE, CASp WOW! Twenty-five years for the Claims Conference of Northern California! What a fantastic achievement for the CCNC Board, all of our Associations, and the insurance industry in Northern California! And how do you add “the icing on SCA President Steve Moore, PE, CASp the cake” to such an historic event…you Barrish Pelham & Associates, Inc. hold the conference at the beautiful Squaw Valley Resort.

SCA MISSION STATEMENT:

“The Sacramento Claims Association is a professional organization fostering contact and communication among its members and others in the insurance claims industry. The cornerstone of the Sacramento Claims Association is rooted in four primary areas: Education; Charitable; Communication; and Social.”

We are the First Responders “First Responder”!

Specializing in Residential and Commercial Consulting for ASBESTOS | LEAD | MOLD | BACTERIA

Same Day…

3 INSPECTIONS 3 REPORTS 3 ON-SITE CLEARANCES

Call or email us today for fast, reliable service

916-235-3110 service@regasgroup.com

www.RegasGroup.com

The excitement is building for what will surely be a fantastic three day event! Please visit the conference website at www.Claims Conference.org and/or the SCA website at www.Sacramento Claims.org for more information. Rumor has it the SCA will be there in force, and I look forward to seeing all of you on August 28 – 30, 2018.

THANK YOU JASON KETTLEHUT! Again!…Jason and his Social committee did a fantastic job executing the annual SCA “Night With The River Cats”! We reportedly had more people than last year and everyone had a great time! Another THANK YOU! goes out to our sponsors for the event. Our fantastic Members continue their unwavering support and we truly appreciate it! As always, we couldn’t do this without you!

Looking to our Event Calendar, it looks like we will be taking a short break from Social events in the month of September. Our next scheduled get together will be the Top Golf event on October 11. Information, ticket purchasing, and sponsorship opportunities for this event will be on the SCA website after CCNC, so please stay in contact with us!

I hope you are all enjoying your Summer and I am really anxious to see all of you soon at CCNC! As always, if you have any questions for me do not hesitate to contact me!

Thanks,

Steve Moore

Steve Moore, PE, CASp 2018 SCA President

smoore@barrish.com Barrish Pelham & Associates, Inc. Consulting Structural Engineers c..916.502.7633 • www.barrish.com

Sacramento Claims Association News Network • August 2018

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Insurance Commissioner applauds California’s Fourth Assessment Climate Change Report New report analyzes the impacts of climate change on the state of California including wildfire risk

SACRAMENTO, Calif. — Commissioner Jones commended the publication of California’s Fourth Climate Change Assessment (Fourth Assessment), which includes a large body of research on climate impacts and how to respond to them. The California Department of Insurance was a member of the interagency Task Force which led the Fourth Assessment. The Fourth Assessment supports California’s climate policies and actions and improves the state’s and public’s understanding of the impacts of climate change in California and actions to help the state prepare for those impacts.

“Climate change poses a significant threat to all of us. The Fourth Assessment has brought together key leaders, experts, agencies, and stakeholders throughout the state to understand the evolving impacts of climate change and potential actions that can protect Californians,” said Insurance Commissioner Dave Jones. “We were pleased to participate with other departments in the Fourth Assessment effort and I support the state’s efforts to reduce climate change causing greenhouse gas emissions and to improve our resiliency in the face of climate change.”

As he leads the Department of Insurance’s efforts to help Californians recover from wildfires, which in 2017 caused $12.6 billion in insured losses and took over 60 lives, Commissioner Jones has noted that climate experts have found that climate change is contributing to catastrophic weather-related events, including the increase in frequency, severity and unpredictability of wildfires.

By 2100, if greenhouse gas emissions continue to rise, the Fourth Assessment found that the frequency of extreme wildfires burning over approximately 25,000 acres would increase by nearly 50 percent, and that average area burned statewide would increase by 77 percent by the end of the century. In the areas that have the highest fire risk, wildfire insurance is estimated to see costs rise by 18 percent by 2055 and property insured would decrease.

An extensive scientific review supported by the Fourth Assessment found that reducing tree density and restoring beneficial fire can improve long-term continued page 8

Thanks To All Our Sponsors!

The Sacramento Claims edition of the Association News Network, along with the adjoining SacramentoClaims.org web site, is produced free of charge to the association. We depend on our generous advertising sponsors to continue to provide these communication services.

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while helping to enrich and support your association!

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Schedule of Upcoming Events Aug 28-30, 2018

25th Annual CCNC Squaw Valley, Lake Tahoe!

Thursday, Oct 11, 2018

3rd Annual SCA TOP GOLF Adventure - stayed tuned for detail

Thursday, Dec 13, 2018

Annual SCA Charitable Giving Luncheon - Board Elections as well

Sacramento Claims Association News Network • August 2018

CCNC Program Schedule August 28 - Tuesday 2pm – 5pm | Exhibitor Set Up 5pm – 6pm | Welcome cocktail hour @ Plaza Bar August 29 - Wednesday

7:30am – 8:30am | BREAKFAST on the KT Deck and Exhibition Hall 8:30am – 9:30am | Keynote Speaker- Cory Candelario,

Pacific Specialty Insurance 9:45am – 10:45am Workshops • Ale Fraud and Catastrophic Losses | 1CE & MCLE • Sorting Facts from Fiction: Combating Traumatic Brain Injury

Claims | 1CE & MCLE credits 9:45am – 11:45am Workshops Commercial Building Code Enforcement and the Property Claims

Process | 2 CE 10:45am – 11:45am Workshops • Rain, Rain Go Away – Wildfires, Mudslides, and Everything

in Between | 1 CE & MCLE • To Drone or Not To Drone | 1 CE NOON – 1pm | LUNCH BREAK on the KT Deck and Exhibition Hall 1:30pm – 2:30pm Workshops • Large Loss Fires: A Team Approach | 1 CE • New Technologies in Contents Restoration : From Lasers to the

Power of the Sun | 1 CE 3:00pm – 5:00pm Workshops • The Evolution of Social Media and It’s Effects on Insurance

Claims Investigations | 2CE • Handling Your Large Losses with Xactimate | 2CE 6pm – 10pm | 25th Anniversary Silver Party @ High Camp

August 30 - Thursday 8am -9am | BREAKFAST on the KT Deck and Exhibition Hall 9am – 10am | 2nd Keynote Speaker – Shawn Fair, Fair Consulting 10:15am – 11:15am Fire Cameras and Their Role in Wildfires and The Earthquake Component | 1CE Leveraging 3D Tours to Manage Fraud Waste and Abuse | 1CE 11:00am – 12:00pm Leadership & Marketing Seminar for Vendors/Exhibitors – Lunch Patio 11:15am – 12:15pm Trauma Hazards and Environmental Health and Safety | 1CE Engineering Design and Product Liability Failure Investigations | 1CE 12:15pm – 2:00pm | LUNCH BREAK on the KT Deck and Exhibition Hall 2:00PM – 5:00PM Ethics For Insurance Adjusters | 3CE 4PM | CONFERENCE ADJOURNS 2PM – 5PM | Exhibitor Breakdown

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Attend the 25th Annual CCNC

Registration is now open for the Claims Conference of Northern California’s 25th Anniversary “Silver-lining” conference, which will be August 28-30, 2018 at The Village at Squaw Valley, in beautiful Lake Tahoe, CA!

August 28 | Tuesday - Welcome cocktail hour @ Plaza Bar August 29 | Wednesday - 8am-5pm full day conference & tradeshow

6PM – 10PM | 25th Anniversary Silver Party @ High Camp

August 30 | Thursday - 9am-4pm conference & tradeshow - adjourns 4pm

Keynote Speaker Cory Candelario – Executive Vice President – Claims, Pacific Specialty Insurance Company / The McGraw Group of Affiliated Companies

The Evolution of Claims Leadership Wednesday August 29, 2018 8:30-9:30 am Key Learnings will include: • Self Awareness as a Leader and the perception of you and your Leadership approach/style • The importance of Emotional Intelligence while leading others • Preferred communication strategies for Driving Results and Organizational Objectives

•

•

Investment in your internal customers and how success ties to Work Environment and Culture Motivating others to believe in their worth and recognize how they impact and add value to the Big Picture

Keynote Speaker Shawn Fair, CEO – FAIR Consulting Group

Fair to Greatness

Thursday, August 30, 2018, 9:00 – 10:00 am The goal of this presentation is to help managers and executives, at all levels, make the leap from boss to coach, from leading by their position to connecting with their employees.

Becoming a coach begins with the manager understanding the coaching process and using it to move their employees and managers to self and peer coaching, so that everyone on the team may become a coach and leader.

• CE Credits from CA, NV, & TX are pending approval.

• MCLE Credits from the State Bar of CA are pending approval.

• RPA Credits are pending approval.

Complete conference schedule, Registration and Hotel accommodations information and reservations available at:

www.ClaimsConference.org

Sacramento Claims Association News Network • August 2018

6

Rivercats Make It Interesting in Loss to Salt Lake at SCA Family Night WEST SACRAMENTO, CA -- Mac Williamson's bases-clearing double in the eighth inning made things interesting but the Sacramento River Cats (39-53) would eventually fall to the Salt Lake Bees (47-45) 7-4.

The River Cats loaded the bases in the eighth with no outs, and after designated hitter Chris Shaw struck out, Williamson picked him up with a liner down the left-field line the just stayed fair. The two-bagger ended a slump for Williamson in which he had not collected an extra-base hit since June 26 -- a string of 34 at-bats.

Third baseman Ryder Jones provided the only other run for Sacramento as he cleared the fence for his ninth homer of the season. After a 2-for-4 evening, Jones is now the only qualifying player on the club with a batting average over .300.

Tossa Newcomb, of PW Stephens Environmental, Inc.,was all smiles after singing the National Anthem at the SCA Family Night at the Rivercats

Mac Williamson hit a bases clearing double in the 8th inning

Ryder Jones hit it out for the Rivercats’ first run of the night

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Sacramento Claims Association News Network • August 2018

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SCA’s own Tossa Newcomb sang the National Anthem at the SCA Family Night at the Rivercats

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Sacramento Claims Association News Network • August 2018

Insurance Commissioner applauds California’s Fourth Assessment Climate Change Report continued from page 4

resilience to California’s forests. Simulations of large-scale fuels treatments in Sierra Nevada forests substantially reduce increases in burned area. Improving forest health by removing fuels can have important impacts to reduce rising wildfire insurance costs. Increasing understanding of megafires remains a critical research need for California.

As a national leader on climate change and climate risk, and as the regulator of the largest insurance market in the nation, Commissioner Jones has led a multistate effort since 2012 to require insurers to respond to the Climate Risk Survey adopted by the National Association of Insurance Commissioners (NAIC) in 2009. In early 2016, Jones launched his Climate Risk Carbon Initiative because of the potential for investments in coal, oil, gas and utilities relying substantially on burning carbon, to become stranded assets on the books of insurers with little or no value as governments, private companies and markets, in an effort to address climate change, may slowly or dramatically reduce the demand for carbon-based fuels and their value drops. Jones is the first financial regulator to ask that a financial sector-in this case insurance companies-divest from thermal coal and to require that they publicly disclose their holdings in oil, gas, coal and utilities, due to potential climate-related risks.

In May, Commissioner Jones became the first U.S. financial regulator to conduct a climate-related financial risk stress test and analysis of insurance companies’ investments in fossil-fuels. The department engaged 2° Investing Initiative, an

established partner of European financial regulators, to conduct this analysis for insurers in California’s insurance market with over $100 million in annual premiums. It is arguably the most comprehensive financial stress test analysis ever conducted for the insurance sector. The results of the scenario analysis are consistent with Commissioner Jones’ Climate Risk Carbon Initiative determination that thermal coal as an investment faces climate-related financial risks, despite any short-term fluctuations in market price and policy signals.

In June 2017, 12 state attorneys general and one governor threatened to sue Commissioner Jones for calling on insurance companies to evaluate and address potential climate-related risks to their investment portfolio, to ensure they are investing in assets that retain value and are subsequently available to pay future claims. Despite these threats, Commissioner Jones is continuing the Climate Risk Carbon Initiative, the most recent component of which is the climate-related financial risk stress testing of insurers’ investment portfolios, to make sure insurers are addressing climate change related risks and to protect California consumers. In April 2018, a group of financial supervisors and central banks including the central banks of England, France, Germany, the Netherlands, Sweden, Singapore, China and Mexico announced their cooperation to conduct similar climate stress testing on insurance companies and other regulated financial institutions.It’s a little bit like raising chicldrenThe passing

Golden Bear California’s 1st cannabis insurer expands coverage options/lowers premiums SACRAMENTO, Calif. — Insurance Commissioner Dave Jones approved a filing from Golden Bear Insurance Company amending its California Cannabis program product to lower rates, expand coverage options, and expand the classes of business they will cover.

“Golden Bear continues to lead the industry by being the first to offer coverage for cannabis businesses and now by expanding their coverage choices at lower prices,” said Commissioner Jones. “Cannabis businesses and consumers will benefit from the new and expanding coverage options and lower rates.”

Last November Insurance Commissioner Jones approved a Golden Bear filing making the company the first admitted commercial insurance carrier to file cannabis business insurance in the state. Since then, the department has approved five additional insurance companies to write cannabis-related insurance products in the California market.

“We are very excited to roll out Equipment Breakdown coverage among other new coverages to our Cannabis package policy,” said Michael Brown Vice president and Underwriting Property Manager at Golden Bear. “This additional endorsement will provide our insureds with vital coverage for losses to inventory and income caused by the failure of refrigeration equipment, HVAC equipment, and manufacturing equipment so important to the cannabis industry. This coverage enhancement provides Golden Bear insureds with even more peace of mind as they operate their businesses.

Earlier this month, the National Association of Insurance Commissioners (NAIC) established a Cannabis Insurance Working Group to address the issue of insurance availability for the legalized cannabis industry. Recognizing

Jones’ leadership on the issue, the NAIC appointed the California commissioner chair of the NAIC Cannabis Insurance Working Group.

Jones has convened meetings between commercial insurance company executives and cannabis business owners to educate the insurance industry about the sophistication, professionalism and risk management of the cannabis industry. Jones has also organized tours for insurance executives at cannabis businesses.

In October of last year, Jones held a first-in-the-nation public hearing to identify insurance gaps faced by the cannabis industry. Cannabis businesses and insurance industry representatives testified about the limited availability of insurance for cannabis businesses. The hearing revealed that while there is insurance available from surplus lines insurers, insurance gaps in coverage remain, and, until the approval announced last November, no admitted insurance carriers were offering insurance products to cannabis businesses.

Jones also announced that he has directed Department staff to devote the resources necessary to timely review cannabis products and rate filings.

In May, Commissioner Jones hosted a webinar titled “Weeding through the Unique Insurance Needs of the Cannabis Industry” with the NAIC Center for Insurance Policy and Research. In April, Jones renewed his call for insurers to offer insurance products for California’s legalized cannabis industry in the wake of published reports that President Trump has overruled Attorney General Jeff Sessions’ policy on federal law enforcement against state legalized cannabis. Jones sent a formal letter to California insurers encouraging them to fill insurance gaps for California’s cannabis businesses.

Sacramento Claims Association News Network • August 2018

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Sacramento Claims Association News Network Services Directory Thanks to all our paid directory listing sponsors

ALTERNATIVE DISPUTE RESOLUTION

ERNEST A. LONG ADR - Ernie Long 2630 J Street 916-442-6739 • Fax 916-4424107 Sacramento CA 95816 elong@ernestalongadr.com

ATTORNEYS - DEFENSE

NAGELEY, MEREDITH & MILLER, INC. - Greg Meredith 8801 Folsom Boulevard Suite 172 (916) 386-8282 • Fax (916) 386-8952 Sacramento, CA 95826 GMeredith@NMLawFirm.com PORTER SCOTT - Lindsay A. Goulding 350 University Avenue, Suite 200 www.porterscott.com • 916.929.1481 ext. 470 Sacramento, CA 95825 lgoulding@porterscott.com • Fax: (916) 927-3706

CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION

A-1 REMEDIATION - David Brooks 4270 Pell Drive dave@a1remediation.com • (916) 568-7624 Sacramento, CA 95838 www.A1remediation.com • Fax (916) 568-7639 ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 2965 Ramco Street. Barry.Metcalf@atirestoration.com • (916) 388-2440 West Sacramento, Ca 95691 Fax (916) 388-2445 JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. 1588 Santa Ana Ave. www.pwstephensinc.com • (916) 565-1700 Sacramento, CA 95838 www.pwsei.com SELECT ENVIRONMENTAL – Blake Roath Mold, Asbestos, Lead & General Demolition 5037 College Oak Drive, Suite C selectenviro@gmail.com (916) 256-3899 Sacramento, CA 95841 www.selectenvironmental.org Fax (916) 486-1357

CONTRACTORS - ELECTRICAL

TUCKNOTT ELECTRIC CO. - Robert A. Tucknott, CFLC Forensic Electrical Expert bob@tucknott.com • (925) 931-0800

www.Tucknott.com • Fax (925) 931-0817

CONTRACTORS - GENERAL/RESTORATION

BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com DH CONSTRUCTION - Ken Daley/Robert King 4324 Orange Grove Ave. www.DHfirerestoration.com • (916) 481-3297 Sacramento, CA 95841 ken@dhfirerestoration.com FITE & COMPANY CONSTRUCTION - Jeff Black 9857 Horn Rd jblack@fiteproperties.com • (916) 366-5695 Sacramento, CA 95827 Fax (916) 361-9043 JP GALLAGHER CONSTRUCTION, INC. - Jack Gallagher (916) 722-0623 6380 Tupelo Dr., # 8 jack@jpgallagherconst.com • Mobile (916) 846-0623 Citrus Heights, CA 95621 www.jpgallagherconst.com • Fax (916) 722-0624 HALDEMAN CONSTRUCTION - Jason Haldeman P.O. Box 4244 www.hcbuilders.com • (530) 885.8085 Auburn, CA, 95604 jason@hcbuilders.com • Fax (530) 885.8985 MARK SCOTT CONSTRUCTION, INC. Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 PROBILT CONSTRUCTION - Roger Kolb 3770 West Pacific Ave. rogerkolb57@gmail.com • (916) 455-1782 Sacramento, CA 95820 Fax (916) 455-1783 WINGARD CONSTRUCTION - Bror Wingard 24 Hr. Em (925) 383-5618 One-Call Contractor for all your Lodi office: (209) 368-2464 reconstruction needs email@wingardconstruction.com • Concord: (925) 689-9322

CONTRACTORS - MICROBIAL REMEDIATION

ALLIANCE ENVIRONMENTAL GROUP - Ed Work 4950 Fulton Drive, Suite E www.alliance-enviro.com • (707) 419-7638 Fairfield, CA 94534 info@alliance-enviro.com AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 2965 Ramco Street.

Barry.Metcalf@atirestoration.com • (916) 388-2440 West Sacramento, Ca 95691 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com P.W. STEPHENS ENVIRONMENTAL, INC. 1588 Santa Ana Ave. www.pwstephensinc.com • (916) 565-1700 Sacramento, CA 95838 www.pwsei.com

ENGINEERS - FORENSIC

BARRISH PELHAM ASSOCIATES, INC. Sacramento: (916) 418-9100 Consulting Engineers Truckee: (530) 562-4266 www.Barrish.com Pleasant Hill: (925) 273-7663 COMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E. Fire C&O, Property Liability, Thermography, Structural 4230 Kiernan Av., Suite 210 wilkins@complere.com • (209) 545-8165 Modesto, CA 95356 www.complere.com • Fax (209) 545-8170 I-ENG-A® OF CENTRAL CALIFORNIA A Division of Pauli Engineering, Inc www.pauliengineering.com • (559) 237-4408 Cause & Origin Investigations, Plans for building reconstruction.

UNIFIED INVESTIGATIONS & SCIENCES - Michael OConnor, P.E. Civil, Structural, Electrical, (916) 640-0640 Mechanical, Fire O&C, Repair Plans www.uis-usa.com

ENVIRONMENTAL TESTING & CONSULTING

ENVIRONMENTAL SCIENCES SERVICES - Shane Jones PO Box 452 (916) 417-5361 Lockeford, CA 95237 envss1ca@gmail.com RegasGroup ENVIRONMENTAL CONSULTANTS - Dominick Sager 705 E. Bidwell St Ste 2-244 service@regasgroup.com • 916-235-3110 Folsom, CA 95630 www.RegasGroup.com

FIRE INVESTIGATORS

FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Serving Clients (800) 726-5939 • Fax: (510) 649-3099 Nationwide! inquiry@fcafire.com

FLOOR COVERING

MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

LEAK DETECTION/PLUMBING

AMERICAN LEAK DETECTION - Monte Routon P.O. Box 525 aldsacto@yahoo.com • (916) 331-6443 Fair Oaks, CA 95628 www.AmericanLeakDetect.com BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 www.BullsEyeLeak.com • (916) 760-8944 Davis, CA 95614 office@bullseyeleak.com • Fax (916) 760-8970 MASTERS WHOLESALE - Mike LaVerdure 2504 Mercantile Dr. mlaverdure@masterswholesale.com • (916) 997-0423 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3891

OVERSPRAY REMOVAL

NATIONWIDE OVERSPRAY REMOVAL - Eric Gerencser Benicia, California

www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269

PROPERTY RESTORATION-CLOTHING SPECIALISTS

Bright Leaf Cleaners - Liza Wisecarver Servicing all BrightleafCleaners.com • cell (925) 406-9889 of Northern CA liza@blcleaners.com • office (925) 455-6000 continued next page

Sacramento Claims Association News Network • August 2018

10

SCA/ANN Services Directory

Budgeting Adequately for Marketing/Advertising?

continued from previous page

PROPERTY RESTORATION-CLOTHING SPECIALISTS

- continued

CRDN CAPITAL CORRIDOR - Jackie Irrgang & John Philip 1462 Tanforan, Ste F (916) 978-5959 Woodland, CA 95776

CRDN@signclean.net FRSTeam - Mike Jones 910 Striker Ave. Ste E (916) 997-8119 Sacramento, CA 95364 mjones@frsteam.com

PROPERTY RESTORATION/CONTENTS

AMERICAN TECHNOLOGIES, INC. - Barry Metcalf 2965 Ramco Street.

Barry.Metcalf@atirestoration.com • (916) 388-2440 West Sacramento, Ca 95691 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com LAWTON CONSTRUCTION - Brett Lawton P. O. Box 6026 www.LawtonConstruction.com • (916) 434-9280 Auburn, CA 95604 866-990-5150 •Fax (916) 434-2590 SERVICEMASTER CLEANING & RESTORATION SERVICES - James Johnson Serving Sacramento (916) 983-8084 Placer & El Dorado Counties servicemastercrs@yahoo.com SERVICEMASTER OF NAPA COUNTY, VALLEJO & BENICIA - Eric Larson/Lynn Fuller Serving Napa County, Vallejo smnvb@interx.net • (800) 648-1608 and Benicia Fax (707) 257-1608 SERVICEMASTER RESTORATION SERVICES - Robert Scott Serving Sacramento rscott@sharjo.com • (800) 480-TIDY Contra Costa & Sonoma Counties www.svmcleaning-restoration.com

The U.S. Small Business Administration recommends budgeting/spending 7 to 8 percent of your gross revenue for marketing and advertising if your business does less than $5 million a year in sales, and your net profit margin after all expenses is in the 10 percent to 12 percent range.

Help Build Your Brand & Visibility in print with the Sacramento Claims edition of the Association News Network and online, at: SacramentoClaims.org

Combine Print & Online Sponsorships & SAVE!

Call 209-229-8240 or email bryan@associationnewsnetwork.com

WINDOW COVERING

MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894

Thank You to ALL our Subscribing Advertising Sponsors!

Deadline for submissions for the September issue is Friday, September 7 The Sacramento Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the SCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or SCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site.

Go to: www.SacramentoClaims.org Please submit articles for consideration by email, to: Bryan Harrison, Publisher Bryan@AssociationNewsNetwork.com • 209.229.8240

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Sacramento Claims Association News Network • August 2018

25 Years of CCNC!

By Bryan Harrison, Association News Network Publisher

25 years! Wow! The passing of time when considering the CCNC is a similar sensation to the raising of children. The Claims Conference of Northern California has been ever-present over the past quarter century and, yet, seems like not that long ago when it was born. On the other hand, in looking back, it was like a lifetime or two ago for me, personally.

A claims-man I had the pleasure of knowing back in the day by the name of Gene Riggs, now long departed, out of Napa, gathered together a small group of industry leaders in the early 1990s to develop what ultimately became the Claims Conference of Northern California.

Following an initial attempt to work with the Combined Claims Conference (CCC) in Southern California as a joint venture or expansion of their successful annual event, Riggs and company quickly realized their best shot was to simply start a similar endeavor for the Northern California area. They used ideas from the CCC, but chose a distinctly different course in how the conference would be set up and run.

Riggs, who was also an integral part of the California Association of Independent Adjusters, and a founding member of the Registered Professional Adjusters designation program, came together with Ms. Betty Neblett, who owned Rochat & Smith Appraisers, with her husband, Al, in Pleasant Hill.

Betty, along with Gretchen Lord, of Travelers Insurance, independent adjuster Pete Vaughan and others, saw the value and need for such an event. Some initial discussions led to formation of an organization, and the first event was held in October 1994, at the Hilton Hotel in Concord.

Ms. Neblett and Mr. Vaughan shared duties as “Co-Chairs” of that first event.

Riggs had no wish to lead, as he was very involved in his other aforementioned organizations.

The response from the industry at the time and the success of the conference proved that they clearly were on to something.

The distinct path that initial group chose was to enlist, include and involve the various local claims associations in the planning and orchestration of each conference. At the time, there were about seven or eight organizations involved. Maybe more. Each local association was charged with designating two (2) voting members to the planning committee board each year. As the conference grew over the years, additional members from various organizations were allowed to participate, but only two from each group could vote on decision-making issues. That concept is still loosely held today.

Over the many years, CCNC has faced some major obstacles and challenges.

Being held in the Fall, there have been numerous times when catastrophic events occurred either during, or shortly before the two day event. The most memorable of those was 9-11, which occurred the morning of the first day of the CCNC in Sacramento. The conference carried on, but not really. Everyone was of course in shock, staring at TVs throughout.

The San Bruno explosion/fire occurred during CCNC. Hurricane Katrina happened around the time of CCNC, as have numerous other disasters.

My point is that, despite many incredible set-backs over many years, this conference has endured, which is a true testament to the character of people in this industry. CCNC is, and has long been, a treasure of the claims industry in Northern California. Here’s to everyone who’s ever been involved in making that happen, and to all those carrying the torch to keep it alive and thriving.

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Membership Drive for 2018 Is On! - Join/Renew Now The Sacramento Claims Association Membership Committee would like to encourage you to join and/or renew your annual membership to the association. Member dues provide a significant financial support to the organization, and a strong membership helps to keep a non-profit like SCA viable and alive. Without all of us together there would be no SCA. “This organization could not maintain the strong standing we enjoy today without the support of all our members,” stated SCA President Steve Moore.

The organization has worked diligently to continue to provide programs and events of interest and value to claims adjusters and the surrounding claims service community.

“The Sacramento Claims Association is always committed to maintaining a high degree of professional courtesy within our ranks.”

In addition to the organization actively taking measures to continue to raise its standing within the community at large, the association has been building on its sphere of local charitable causes to support.

The SCA Board has opted to continue to offer annual FREE Memberships to insurance carrier adjusters (with an optional suggested $10 donation going to the charitable fund). Completion and submission of a simple membership application now allows all such claims people the benefits of membership.

Sign up or renew now at www.SacramentoClaims.org.

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Sacramento Claims

Sacramento Claims Association News Network • August 2018

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Attend The 25th Annual CCNC

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at The Village @ Squaw Valley, Lake Tahoe see page 5

SCA Family Night at The Rivercats highlights Sacramento - 916.418.9100 Truckee - 530.562.4266 Pleasant Hill - 925.273.7663

• • • • • • •

Cause/Origin Investigations Foundation Failure Structural Analysis & Assessments Upcoding & Betterment Subrogation Claims Scope & Damages Reconstruction Documents

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The SCA’s own, Tossa Newcomb, of PW Stephens Environmental, Inc., sang the National Anthem at the SCA Family Night at the Rivercats Photo highlights page 6