The Week in Retail 73

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SERVICES

CASH PAYMENT VOUCHERS PAYPOINT

PayPoint helps digitise benefit payments Claimants can now choose from a range of methods to receive payment vouchers that can be used at PayPoint retailers and Post Office branches.

P

ayPoint has teamed up with the Department for Work & Pensions (DWP) and ClearBank, a cloud-based bank, to pay claimants without access to a bank account. The new initiative, the Payment Exception Service, enables each claimant to choose from a range of methods to receive their cash payment vouchers. These can be used to withdraw funds at any one of 28,000 PayPoint retailer outlets or 11,500 Post Offices. Secure digital voucher platform i-movo, part of the PayPoint Group,

the unbanked will be able to receive their benefit payments simply, safely and conveniently, just like those who do have access to a bank account. “Fundamental to its success is i-movo’s leading secure digital voucher technology. By drawing upon its experience of the last three years, we have worked with DWP to deliver an innovative solution that brings new benefits to all stakeholders.” Charles McManus, Chief Executive of ClearBank, comCustomers can choose to mented: “Today it’s imperuse SMS, a unique ative that everyone is able barcode displayed on a smartphone, PDF to access the benefits of delivered by email digitisation. We believe digor a re-useable receives BACS and Faster ital financial services offer an card Payments and translates these unmatched level of convenience that is crucial in ensuring no-one is into secure digital vouchers, which are issued in real-time using the customer’s left behind as we advance towards a chosen delivery method. These include digital-first future. SMS, a unique barcode displayed on a “This new service is an important smartphone, PDF delivered by email or step forward in providing help for vula re-useable magnetic stripe plastic card. nerable claimants – one that we are The service also offers customers online honoured to be a part of – and is testaaccess to their payments history, while ment to the vision of i-movo, PayPoint a helpline service provided by PayPoint and the DWP. We’re looking forward is also available. to continuing this collaboration, using the latest financial technologies to help Nick Wiles, Chief Executive at Paythose that need it the most. Point, said: “Through this new service,

12 I SLRMAG.CO.UK / ISSUE 73 / WEDNESDAY 15TH SEPTEMBER 2021


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