October 2022 Apartment News Magazine

Apartment News

AAOC Education & Events

General Membership Meeting

SCE Presents the Charge Ready Advantage

Statement of Ownership Management and Circulation

Forms 101 Webinar

AAOC Holiday Party

Seismic Retrofit 101

Features

The War on California’s “Mom and Pop” Housing Providers By Roderick Wright

Earthquakes Hit California Daily. Act Now to be Resilient. By Ali Sahabi

September Riverside Multifamily Mingle Recap

Pulse on the Marketplace By Nick Lieberman

QIP Management: In a Unique Position to Help Community Members in Need

Apartment Association of Orange County PAC Voter Guide 2022

Santa Ana’s Eviction Ordinance is Unsafe for Everyone By Mercedes Shaffer

September General Membership Meeting Recap

Major Groups Show Support for NAA’s Eviction Moratorium Lawsuit

News

year.

is

County

Send address change to:

Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

postage paid at Garden Grove, California.

Departments

Executive Director’s Message — With Election Day Approaching…A Final Call to Action

Sacramento Report — So, Your Renters Don’t Pay Rent…Who Cares? The Legislature Doesn’t

Orange County Legislative Watch — Follow Your Money

Legal Corner

Dear Maintenance Men

The Benefits of AAOC Membership

Welcome New Members

PSC Corner — Rent Dynamics / Repipe Specialists

Product & Service Council’s Service Provider Directory

Product & Service Council’s Contact Index

Advertisers’ Index — Category

Advertisers’ Index — Alphabetical

Apartment News

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125

Santa Ana, CA 92701

(714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Media Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President Frank Alvarez

n First Vice President Rick Roshan

n Second Vice President Randy Combs

n Vice President

Legislative Council John Tomlinson

n Treasurer Laurel Dial

n Secretary Nathan Poth

n Sergeant at Arms Craig Kirkpatrick

n Immediate Past President John Tomlinson

Directors

n Julia Araiza n Alan Dauger

n Denise Arredondo

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n William R. Gorman

n David A. Cossaboom

CALENDAR OF EVENTS

OCTOBER

4 Fair Housing Certification (Fall)

Tuesday, 9 am–12 pm, Online

5 CRHP Fall #5

Wednesday, 8:30 am–12:30 pm, Online

6 Apartment Maintenance & Repair Series (Advanced) #1 Thursday, 9 am–1 pm, BuffalO mainTenance

6 Reverse Trade Show Thursday, 12–5 pm, The pacific cluB

11 Board of Directors Meeting Tuesday, 6 pm, Online

12 CRHP Fall #6 Wednesday, 8:30 am–12:30 pm, Online

13 Apartment Maintenance & Repair Series (Advanced) #2 Thursday, 9 am–1 pm, BuffalO mainTenance

17 The Charge Ready Advantage mOnday, 10 am, Online, see page 11

18 General Membership Meeting Tuesday, 7–9 pm, The Villa, Orange, see page 5

19 CRHP Fall #7

Wednesday, 8:30 am–12:30 pm, Online

20 Apartment Maintenance & Repair Series (Advanced) #3 Thursday, 9 am–1 pm, BuffalO mainTenance

24 Welcome Home OC mOnday, 10–11:00 am, Online

25 Forms 101 Tuesday, 10 am, Online, see page 28

26 CRHP Fall #8 Wednesday, 8:30 am–12:30 pm, Online

27 Apartment Maintenance & Repair Series (Advanced) #4 Thursday, 9 am–1 pm, BuffalO mainTenance

NOVEMBER

2 CRHP Fall #9 Wednesday, 8:30 am–12:30 pm, Online

8 Board of Directors Meeting Tuesday, 6 pm, Online

9 CRHP Fall #10 Wednesday, 8:30 am–12:30 pm, Online

10 Sexual Harassment Prevention Certification Thursday, 9–11 am, Online

14 Earthquake Vulnerability & Retrofitting 101 mOnday, 1–2 pm, aaOc Office

16 CRHP Fall #11 Wednesday, 8:30 am–12:30 pm, Online

24 Thanksgiving Day Thursday, Office clOsed

25 Thanksgiving Holiday friday, Office clOsed

8 Holiday Party

DECEMBER

Thursday, 5:30–9 pm, sTraWBerry farms gOlf cluB, ir Vine, see page 40

13 Board of Directors Meeting Tuesday, 6 pm, Online

15 AAOC Multifamily Housing Forecast Thursday, 7:30–9:30 am, The pacific cluB, neWpOr T Beach

23 Christmas Eve Holiday friday, Office clOsed

26 Christmas Holiday mOnday, Office clOsed

n Jerry L’Ecuyer

n Nicholas Dunlap n Nick Lieberman

30 New Year’s Eve Holiday friday, Office clOsed

With Election Day

A

to Action

Weare about a month away the General Election on November 8, 2022. Registered voters should have already received their vote-by-mail ballots — with most probably now sitting on coffee tables, kitchen counters, desks, or nightstands waiting to be completed and returned by Election Day.

For most voters, October is the month where they typically learn about the candidates, what they stand for, and what groups and individuals support and oppose them. Mailboxes are being bombarded with campaign mail, radio and television channels are airing mul tiple campaign commercials at every break, and your social media feeds are probably filled with paid ads and boosted posts every day. Rest assured; it will be over soon.

Voter communication in candidate races takes on many forms and comes from many sources over the course of an election cycle. There are communi

cations that come directly from a can didate’s campaign committee. There are also the numerous issues-based and organizational slate mailers that high light candidates who typically either pay a fee for inclusion, or who are high lighted because they have been officially endorsed by the organization doing the mailer. Then, there are the independent expenditures, which are funded wholly or collectively by individuals and/or groups to share their views with voters about candidates or candidates’ positions on issues that matter to the funders. Sometimes the issues are those that may not otherwise get the desired level of attention during a campaign, but which the funders believe voters should consider when deciding on which can didates to support.

The AAOC Political Action Committee (AAOC PAC) has been very active this election cycle identifying and providing support to municipal, county, and state legislative candidates who share AAOC’s values — the preser vation of property rights, the protec tion of small business, and the opposition to rent control and just cause eviction, to name a few. In these weeks before the election, as voters learn more about their candidates and get ready to mark their ballots, the AAOC PAC is remaining very active and making a final push to ensure that voters are aware of its supported candi dates. Its effectiveness and reach is limited only by the time and funding that remains.

AAOC members have an important role to play in these final weeks. We are calling upon our member to make a special “above and beyond” contribution to the AAOC PAC, to provide it with the extra financial resources it needs to impact some of the most critical city council races in Orange County. The outcome of these races could either pave the way for rent control or pre serve property rights and protect small business. It all depends on which can didates are elected.

A contribution of $250 or more to the AAOC PAC will have an immediate impact. The fastest and easiest way to contribute is online at www.aaoc.com/ store/aaoc-candidates-pac. However, checks payable to “AAOC PAC” can be mailed to 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701.

If you want to help elect candidates who support you, and who will stand strong with the rental-housing indus try, then please contribute today to the AAOC PAC.

To learn more about how the AAOC PAC engages politically on your behalf, in support of the candidates who sup port you and the rental-housing indus try, please read the Orange County Legislative Watch on Page 8. Also, before you mark your ballot, be sure to review the AAOC PAC Voter Guide on Page 36.

General Membership Meeting

Tuesday, October 18, 2022

Legal Corner… Live!

p.m.

Legislative Session Wrap Up & New Laws for 2023!

AAOC welcomes back Stephen C. Duringer, Esq. and AAOC State Legislative Advocate Ron Kingston, and introduces C. Tyler Greer, Esq., for a legislative session wrap up and first look at the new rental-housing laws that will take effect in January 2023.

Get the information and guidance you need to continue operating your rental property investments in California’s increasingly treacherous and complex legal environment.

Now is the time to start preparing for the changes coming your way in the new year.

Topics will include:

EV Charging Stations: Retrofit mandate or simply laws governing installation?

How are tenant screening reports changing?

Will tenants now be represented by counsel in unlawful detainer cases?

What are the new rules governing pets in rental housing?

What are the steps for collecting unpaid rent from current and former tenants?

What are the steps for evicting non-paying tenants?

Accessory Dwelling Units: What are the limitations on local governments and property owners?

Can wage garnishments still be used as a remedy to collect back rent?

Other emerging issues for 2023

Featuring:

As an AAOC member, you also receive representation from our affiliate associations, the National Apartment Association and California Rental Housing Association.

C. Tyler Greer, Esq. The Duringer Law Group Ron Kingston AAOC State Legislative Advocate

Stephen C. Duringer, Esq. The Duringer Law Group

So, Your Renters Don’t Pay Rent…Who Cares? The Legislature Doesn’t

Ameasure

of volcanic explosion has been passed by the State Legislature and is awaiting the governor’s signature. If signed into law, wage garnishment reformulation will all but wipe out a housing-provider’s ability to recover unpaid rent.

SB 1477 would modify state law regarding the formula for determining what portion of a judgment debtor’s (in this case, a renter) wages can be gar nished to satisfy a judgment for persons, beginning September 1, 2023, so that the lesser of: (1) 20% of the person’s disposable earnings; or (2) 40% by which the person’s weekly disposable earnings exceed 48 times the prevailing minimum hourly wage.

The formula modifications are determined based on three income levels: low-income, middle-income, and high-income.

• A debtor earning $31,200 annually (a full-time worker earning $15.00 hourly) is considered low-income.

• A debtor supporting two children, earning $82,000 annually (2021 median income for a household

Debtor

Low-income individual earning state minimum wage of $15/hr

Middle-income individual in Sacramento, supporting two children

High-income individual in Sacramento

of three in Sacramento County) is considered middle-income.

• A debtor earning $127,500 annually (double the 2021 median income for an individual in Sacramento County) is considered high-income.

The table below assumes that each debtor has 20% of their earnings with held for payroll taxes, yielding their disposable earnings subject to garnish ment. It displays the permissible amounts to be garnished under existing law and how the formula modification would change the amounts permitted to be garnished if the governor signs SB 1477 into law.

SB 1477 is meant to “…[p]rotect a greater percentage of judgment debtor’s earnings from wage garnishment” and is claimed to benefit California’s lowincome earners; however, it appears the largest beneficiaries are middle-income debtors, who would only pay a fraction towards their debts, while retaining significantly more of their paychecks. High-income debtors would also retain more of their paychecks.

The public policy issue is to maintain

income stability for middle- and highincome earners despite their debts.

For nearly two years, property own ers were prohibited from collecting contractual rental payments from rent ers who declared they were unable to pay rent due to being affected by COVID-19.

Property owners and operators are all too familiar with the Emergency Rental Assistance Program (ERAP). For those owners and operators who had renters eligible for ERAP, attempted to recoup as much COVID-19 rental debt as possible, but are also keenly aware that a myriad of issues presented when they tried to participate, some of those examples were studied and docu mented by the California State Controller’s office:

• A renter did not qualify for ERAP, despite declaring hardship — leaving a property owner no choice, but to file suit for a money judgment if the renter refuses to repay unpaid COVID-19 related rental debt.1

• ERAP’s distribution vendor chosen by the Department of Housing

Earnings

$600.00/week ($31200/annual)

$1576.92/week ($82000/annual)

Disposable Earnings

Current Earnings Post-Garnishment

SB 1477 Earnings Post-Garnishment

$480.00/week $480.00/week (=$0/week garnished) $480.00/week (=$0/week garnished)

$1261.54/week $946.15/week (=$315.38/week garnished)

$2416.35/week ($127500/annual) $1961.54/week $1471.15/week (=$490.38/week garnished)

$1255.39/week (=$6.00/week garnished)

$1667.31/week (=$294.23/week garnished)

Community Development (HCD) approved 488 potential fraudulent applications totaling $18.1 million in just six months, from July 1, 2021 through December 31, 2021 — millions of dollars that property owners were unable to obtain for lost rent.2

• Improper and duplicate payments were made to renters due to inadequate policy procedure by HCD’s vendor when approving and administering ERAP payments, which was not provided to property owners.3

The author of SB 1477 argues that a pre-tax income of $80,650 would have just under $16,000 in wages garnished over the course of a year, but if SB 1477 is signed into law, then the same annual salary earner would only have a maxi

mum of $145 garnished annually — regardless of the amount owed.

Assuming a debtor owed $16,000 pursuant to a money judgment, instead of the full amount being paid off in one year (as alleged by the author), it would take that same debtor over 110 years to pay the money judgment in full, if only paying $145 per year!

For property owners and operators, it is easy to see how a renter could easily owe $16,000 or more in COVID-19 rental debt if that renter did not pay rent for the Protected Time Period, which extends over two (2) years.

Property owners and operators could be forced to accept “pennies on the dollar” after receiving a legitimate money judgment for unpaid rent from hundreds of renters. Not to mention the costs of pursuing litigation to recover unpaid rent.

1 https://www.sco.ca.gov/Files-AUD/08_2022CADeptofHousingAndCommunityDevelopment_SRAP.pdf

2 https://www.sco.ca.gov/Files-AUD/08_2022CADeptofHousingAndCommunityDevelopment_SRAP.pdf

3 https://www.sco.ca.gov/Files-AUD/08_2022CADeptofHousingAndCommunityDevelopment_SRAP.pdf

4 https://www.ftb.ca.gov/pay/payment-plans/index.asp

If SB 1477 is signed into law, more and more renters who owe rental debt and refuse to pay it will essentially be statutorily forgiven. This could result in property owners defaulting on mort gages and breaking other contractual obligations to renters. Moreover, the signing into law by the governor will restructure the rental amounts paid by renters regardless of the contractual amount owed on a lease.

If a debtor owes $25,000 to the State of California Franchise Tax Board (FTB), the full amount must be paid off within 60 months (5 years), which averages just over $416 a month.4 If the FTB would not accept a payment plan pursuant to the terms of SB 1477, the State of California should not expect SB 1477 to be an acceptable payment plan for the private sector.

Furthermore, SB 1477 incentivizes financial irresponsibility by renters lack ing maturation in the art of responsible

Sacramento — continued on page 11

ORANGE COUNTY LEGISLATIVE WATCH

Follow Your Money

Eachelection season we work to identify and support candidates for elected office who under stand the issues that are important to the rental-housing industry and who share the industry’s beliefs and values. Doing so often brings both questions and criticisms — largely because not every one is familiar with the process, or what goes into it. To help demystify the pro cess, we would like to offer a few things:

1. If you ever know of candidates whom you believe we should connect with, please let us know.

2. If you ever have questions about who, how, or why we are supporting certain individuals, issues, or candidates, please call or email us.

3. Many of the questions we receive are similar, so below is a Q&A of the most frequently asked questions we receive about the efforts that are employed on your behalf.

Overview

The first thing we want you to know is that there are four Political Action Committees with which we work:

• AAOC Political Action Committee (Candidate PAC), supporting

Local (city and county) and state candidates for elected office

Independent Expenditure com mittees that promote approved candidates

Local political party contributions

• CalRHA Political Action Committee, supporting

State Assembly and State Senate candidates

Leadership PAC and Independent Expenditure committee efforts to promote candidates

State political party contributions

• NAA Political Action Committee, supporting

U.S. Senate and House of Representatives candidates Leadership and Independent Issue Committees

• AAOC Multi-County Property Rights Political Action Committee (Issues PAC), supporting

Ballot initiative campaigns

Public education efforts in support of issues important to AAOC

In most cases, these different funds cannot be redirected to other commit tees, so when you contribute to a spe cific PAC it is invested for that intended purpose.

Next, we want you to know what the Political Action Committees are not:

• They cannot be used for purposes other than what they were set up to do. Candidate PAC contributions must be used for candidates, issues PAC contributions must be used for issues.

• They are not a “blank check” to Republicans or Democrats.

• They are not unregulated funds. In fact, they are highly regulated by the FEC or FPPC.

• Your PAC dollars are highlyregulated, well-respected, and desperately needed to help facilitate the creation of an environment where the rental-housing industry is supported.

Common Questions & Answers

Q. How do you choose where AAOC places its priorities in an election?

A. One of the greatest challenges of having six members of congress, 18 state legislators, and 48 cities spread among the two counties AAOC represents is figuring out how to maximize the funds we receive via PAC contributions. And, in doing so, we follow the following processes:

• The support of Congressional candidates is entrusted to the National Apartment Association (NAA), with AAOC offering insight and input as needed.

• When it comes to state legislative races, we focus first on members who sit on key committees that impact the rental-housing industry, and those who carry influence on issues of importance.

• We pay equal attention to races and candidates from Orange and Riverside counties.

• Municipal races are given priority based on size, influence, and likeli hood to address significant issues such as rent control, just cause eviction, etc. as well as AAOC’s historic relationship with the city.

Q. How are candidates evaluated?

A. We have a very thorough process of evaluating candidates with mul tiple steps:

FIRST — Beginning as far ahead of an election as possible, we contact incumbents seeking re-election, as well as announced and anticipated candidates to introduce them to AAOC, and to encourage all of them to complete our candidate questionnaire. After the close of filing, every candidate for office receives an invitation to complete the candidate questionnaire that asks probing questions about their posi tions on multi-family housing issues.

SECOND — Most candidates receive follow up requests to complete the questionnaire prior to our PAC trustees evaluating the candidates in each race and making decisions on contributions. As of the writing of this article, AAOC has received and evaluated more than 100 candidate questionnaires.

THIRD — Some candidates are invited to provide clarifying information with either additional questions or an interview with the PAC trustees to discuss elements of their policies and positions, or the election.

FOURTH — After identifying the candidates who meet AAOC’s criteria for demonstrating support of the rental-housing industry, the AAOC PAC will convey its support in the form of an endorsement and/or a campaign contribution.

FIFTH — For candidates or elections that are of exceptional importance, AAOC will consider supporting independent expenditures on behalf of those candidates.

Q. What issues are candidates asked to provide their positions on?

A. This is key — AAOC evaluates candidates SOLELY on how they view issues of importance to rental housing providers, including but not limited to:

• Rent Control

• Just Cause Eviction

• Mandatory Inspections & Fees

• Rental Registries

• Owners Ability to Occupy Their Properties

• Ellis Act considerations

• “Housing is a Human Right” policies

• Tenants’ Rights/ Tenants Bill of Rights

AAOC PAC trustees evaluate can didates solely on issues related to rental housing. Candidates are not evaluated based on their positions on:

• Social issues

• International relations

• General economic issues

• Other issues that do not directly impact the rental housing industry

While we respect the fact that there are a wide range of issues that are of importance to people during election season, our trustees’ focus remains on issues directly related to the purpose of the association and the protection of its members’ interests. Our trustees’ recom mendations on candidates are based upon the candidate’s inclination to sup port your business — nothing more and nothing less.

Q. Who makes these decisions?

A. Candidates are evaluated by the PAC trustees — members of AAOC who are involved in and engaged in the public policy and political process, and who are contributors to the PAC itself.

Q. How do you let members know which candidates are supported?

A. Prior to an election, AAOC members are made aware of the candidates who are supported by the PAC in the pages of Apartment News mag azine, via email, and on the AAOC website. Please note, candidates will continue to be evaluated even after the publication of this issue of the magazine. It is recommended that members visit the website to view the up-to-date list of sup ported candidates. You must be logged into your member account to access the page, located at https://www.aaoc.com/voter-guide

Wrap up

The voluntary contributions that AAOC members make to the different PACs are critical to our ability to engage, educate, and support the candi dates for elected office who may even tually make key decisions that will impact your business.

When you look at the decisions that elected officials make, you can do so with a jaundiced eye, or you can look for the opportunity to educate them on the issues that matter most to you as a rental property owner or operator.

Most elected officials have never run an apartment or other rental prop erty. They have never seen what it takes to provide quality housing for rent. They have never dealt with the good and the bad of tenant engagement. They only know what they read or hear.

Tenants’ rights groups have long had the ear of elected officials, telling them stories that usually do not offer the other side from the point of view of the rental housing provider. We provide

the rest of the story as we identify the candidates who are interested in learn ing, understanding, and caring about you and your business.

The dollars that you contribute to the PAC do not buy political influence, or votes, or even access. They help to influence voters to support candidates who have already expressed interest and care about the issues that matter most to you as a rental housing pro vider. When you contribute, you allow AAOC to engage politically on your behalf and on behalf of your fellow members, to protect your interests as a business owner and investor, by mak ing sure the candidates who support you are successful in their campaigns.

If you have any questions, or you wish to discuss making a contribution to the AAOC PAC in time for the November 8 General Election, please contact me at chip@aaoc.com or 714.245.9500.

creditworthiness and, consequently, debt forgiveness. It permits a person to effectively live almost rent free until evicted by a property owner or operator. Regardless of how little property own ers and operators can recover for unpaid rent, they will still be required to pay for the fees associated with the screening process, and later costs associated to the eviction process.

Property owners and operators will be left with little or no recourse to recover rental debt should SB 1477 become law.

Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

I have a tenant who has a two-year lease coming to an end in the next couple of months. While he has not been a bad tenant, I don’t want to extend the lease. Do I have to serve a formal notice of termination?

The short answer, like more and more questions these days, is it depends. There are two questions that need to be answered before you can determine whether an additional notice is needed. First, you need to check the language in the lease to see if the lease terminates or if the lease automatically converts to a month-to-month tenancy. If the lease automatically converts to month-tomonth, you will need to serve a formal notice of termination. The second question is whether or not the property is subject to the Tenant Protection Act, which covers most properties except single-family homes/condos, and certain owner-occupied properties. For more information on the Tenant Protection Act, see last December’s Legal Corner.

If the property is subject to the Tenant Protection Act, you will need just cause to terminate the tenancy or the tenancy will not terminate. In sum, if the prop erty is not subject to the Tenant Protection Act and the language in the lease does not automatically renew, then no further notice is required to terminate the tenancy. Otherwise, you will need to provide a formal notice (and, if necessary, provide just cause if the property is covered under the Tenant Protection Act). Remember, however, if the lease terminates, do not to accept any rent after the termination date as that will convert the fixed-term tenancy into a month-to-month tenancy.

I have a problem tenant in one of my prop erties who is not taking care of the prop erty. The tenant’s trash and various belongings are all over the outside of the apartment, and I am getting complaints from other tenants. In addition, while the

tenant has been paying rent, the tenant has not been keeping up with utilities. I gave the tenant a Three-Day Notice to Cure or Quit which demanded the unpaid utili ties and to clean up the mess. After the notice expired, the tenant direct deposited payment for the utilities but still has not cleaned up the apartment. Can I still pro ceed with the eviction?

No. If you accept any money after the notice of termination has expired, the notice is no longer actionable, regard less of other active uncured lease viola tions. For background, the Tenant Protection Act requires that for any curable breach the tenant must have the opportunity to correct the issues. When a tenant breaches the lease, you should immediately prepare and serve a Notice to Perform or Quit — Breach of Covenant notice. The notice should identify the specific breaches. The notice should be specific as to how the tenant must cure the breach and/or

exact amount of any money owed. Then, if the tenant fails to cure the vio lations, you may serve a Three-Day Notice of Termination. Once that notice of termination expires, you cannot accept any rent or other monetary amounts. This is true even if there are additional uncured violations. Where we see housing providers running into issues is when the tenant still has access to an online payment portal or direct deposit. It is important that if there is online payment or direct deposit allowed, once any notice expires, that you deac tivate the online payment portal or give notice to tenant that direct deposit will no longer be accepted, and any money submitted will be returned. If this notice is not given, the court may see the deposit as acceptance, regardless of your knowledge.

One of my tenants did not pay any rent during the entire COVID-19 pandemic, however I never completed an application

for rental assistance. The tenant finally moved out last month, but I have almost two years of uncollected rent. Can I still recover the unpaid rent from the tenant even though I never applied for rental assistance.

Yes, with a caveat. As you are likely aware, there have been numerous ten ant protection laws passed over the last two years as a result of the COVID-19 pandemic. One of those laws required housing providers to apply for COVID -19 rental assistance prior to initiating an eviction action based on a tenant’s failure to pay rent. This law is no longer in effect as rental assistance applica tions are now closed. However, there was no universal mandate for housing providers to apply for rental assistance. Some owners chose not to apply for rental assistance for various reasons. Not applying does not preclude recov ery of COVID-19 rental debt. With that said, a tenant can raise as a defense to a lawsuit brought to recover COVID-19 rental debt that property owner did not

complete his or her part of a rental assistance application. If the tenant can prove this defense, the court has the discretion to reduce any judgement by the amount sought in the tenant’s rental assistance application. In short, not applying for rental assistance does not bar recovery of COVID-19 rental debt, but may reduce any recovery.

This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. C. Tyler Greer is an attorney and shareholder at The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has suc cessfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

Dear Maintenance Men:

Can I get some pointers with preven tive maintenance when it comes to heating and air conditioning? Mike

Dear Mike:

Heating, Ventilation, and Air Condition (or HVAC) should be inspected at least twice a year, or at the change of the major seasons such as summer and winter. Prior to summer or winter sea sons, it is essential to properly inspect and troubleshoot your HVAC (A/C) units whether they are window, wall, or central. Most A/C units fail or work improperly due to non-existent or improper maintenance — not age.

Cleaning your A/C is the most inex pensive and critical maintenance pro cedure you can perform.

Here is our 4-point check list:

1. Turn on the A/C and listen for unusual noises.

2. Inspect, clean or replace filters. Filters should be cleaned or replaced at the beginning of each major season, such as before summer and before winter.

3. Clean and repair damaged or bent fins. They can constrict proper air flow and decrease the cooling capacity of the A/C unit.

4. Clean out all dust and debris inside of the A/C pan or coils.

On a central HVAC unit: cleaning or replacing the main and return filters, may be the limit on a DIY cleaning. A qualified technician should do any other work on a central heating and air unit.

Dear Maintenance Men:

I’m getting my work check-off list started before winter comes. Do you have recommendations for what should be on the check list? Lisa

Dear Lisa:

After checking and repairing any roof damage, we recommend looking at the outside walls of the property. Stucco, wood siding, or other vertical surfaces, is the building’s skin. Cracks, breaks, and other damage to the siding invite “infection” to your building. This “infection” can take the form of wood rot, mold, or siding delaminating (sep aration from the subsurface), material breakdown of the stucco will cause discoloration and crumbling. Common siding material found in most buildings is stucco, wood, brick, vinyl, concrete panels, etc. Water intrusion of the sid ing can find its way through the small est cracks by capillary action or more directly from misaligned sprinklers or other water sources. A little-known and often forgotten solution to leaky win dows is the clogged weep holes along the bottom of the window frame and track. These weep holes clog with dust and debris and very easily can cause water to enter the building through the window frame or even through small cracks in the stucco or siding at the edges of the window frame.

Dear Maintenance Men:

I have a unit that has pocket doors between the kitchen and living room, and between the hallway and the living room. The door has fallen off its track, and no matter what I do, I can’t get it to work properly. How do I fix this problem?

B y J erry l’ e C uyer & f ran K a lvarez

Dear Jack:

Pocket doors — a love/hate relationship. We love them because they are an effi cient use of space, but when they go bad, we hate them. Pocket doors by their nature are very secretive and getting to their internal working parts is almost impossible. Pocket doors operate very similarly to sliding closet doors. The door has a set of rollers that attach to a track above the door. Typically, what goes wrong is that either a roller bracket has come loose or one of the rollers has broken. Unlike a sliding closet door, the pocket door cannot easily be angled away from the track and removed. The only way to extract the pocket door is to remove the casing around the door opening and the vertical jamb on the side where the door goes into the wall. The door can then be tipped out and removed. This is not easy, as sometimes the top jamb must be removed first, depending on original installation. A second method is to make a four-inch hole in the wall in line with the track. This will allow access for your hand

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

and a tool for repairs. Every door is dif ferent. A close inspection of the hard ware should help determine which side of the wall to open. The most common problem with pocket doors is the screws holding the roller brackets becoming loose and getting out of adjustment. Replace the screws with a larger, more aggressive thread pattern, and try to use new holes if possible. Lastly, check that there are no nails or screws protruding through the drywall into the pocket door; check for hanging

picture frames or other decorations. An alternative, if the pocket door is not a critical-use door, is using jamb or cas ing material to seal the pocket door in the wall. In other words, abandon the pocket door, seal, and paint the repair, and call it a day!

WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

The War on California’s “Mom and Pop” Housing Providers

Considerthe story of the Norman Johnson family, a 70+ year-old retired probation officer and his wife. He retired from Los Angeles County as a supervisor after over 40 years on the job. He married his college sweetheart, who became a school teacher, and later promoted to elemen tary school principal before she retired. The Johnsons have two grown children, who have moved out of the house and live happy lives.

The Johnsons initially lived in a small

apartment when they first married. Their plan was to save up for a down payment in order to buy a house. They drove a modest car, and kept their other expenses down. Their friends often teased them about being cheap. They wore simple clothes and made frugal financial choices.

After three years, the Johnsons had saved enough to begin considering the purchase of a single-family home. However, they choose instead to pur chase a duplex which after taking into consideration the rental income and tax deductions, they had a lower monthly out of pocket cost than they had living in their old apartment. After purchasing the duplex, they continued saving and after five years had saved enough to make a second real estate purchase.

This time the Johnsons decided to purchase a four-unit apartment build ing, which qualified under the Federal Housing Administration (FHA) finance regulations. So, in a period of just eight years, the Johnsons owned a total of six units with positive cash flow. In 1978, the State of California passed Proposition 13, which lowered prop erty taxes, but exposed the Johnsons to more income taxes. So, they decided to purchase a home with the additional income and rent out their unit in the duplex, giving them both more income and tax deductions.

At that point, the Johnsons had offi cially become “mom and pop” rental property owners. Now the effects of the Wall Street war on property owners was beginning to take effect. In the late

BY RODERICK WRIGHT CALIFORNIA STATE SENATOR (RET.)

1970’s Wall Street began its assault on the real estate market, particularly, the rental housing business. Their goal was to shift investments from rental prop erty into 401(k) type investments. One of their first salvos was the elimination of accelerated depreciation on rental property. By extending the time period for depreciation, rental property own ers lost valuable tax deductions. This cost the Johnsons thousands of dollars per year.

Without much fanfare, the govern ment then eliminated the tax deduc tions for owning more than two properties. So, once again, this change in the tax code cost the Johnsons thou sands of dollars as they lost the deduc tion for their third property.

Then, the City of Los Angeles along with other cities enacted rent regula tions in an attempt to “stabilize” rents and protect tenants from increasing rents while private housing investment had started to decline, due in part to the Wall Street’s manipulation. Now, at this point, we had begun seeing housing shortages and homelessness. Rent reg ulations such as rent control created new costs and limited incomes, so again the Johnsons lost thousands of dollars. Most members of the public don’t understand, or care about these losses incurred by rental property own ers, particularly when it comes to the “moms and pops.”

The Johnsons have made invest ments in real estate and other areas as Mom

Pop

part of planning for their retirement. Many “mom and pop” rental owners actually purchased their property to supplement to their retirements. These owners have retired and depend on the rental income generated by these investments to survive and pay for things such as food, medical care and even their own housing costs. Now many of the “moms and pops” are consider ing selling their property because they are no longer realizing the cash flow they had planned for in their retire ment years. Moreover, the new, very complicated tenant’s rights and protec tion laws are proving more than the average independent rental property owner can handle without professional help and a great deal of additional cost.

The current system of rental hous ing has become highly unbalanced and it is unfair to owners, particularly smaller owners. When the government can enact eviction moratoriums, and tenants don’t have to pay rent despite owners still having to pay the taxes, mortgages, insurance and maintenance and other costs that continue unabated, this situation is just terribly wrong.

If that’s not enough, there is a move ment afoot to provide free attorneys for tenants in unlawful detainer (eviction) court that is paid for by all of us taxpay ers. There should a similar service for “mom and pop” property owners because many of them too are of lim ited financial means. The current one-

sided legal system is totally unfair to property owners, particularly small owners. Even before the eviction mora toriums, the cost of evicting a tenant could easily run an owner over $30,000 and take many months to adjudicate! We should create an arbitration system where both sides are represented by an arbitrator, as opposed to one-sided legal help.

Given that the government doesn’t seem to believe small rental property owners are in business, the government should offer buy their properties at market rate, and the sellers should not be required to pay capital gains taxes. This is what we do when property is taken by eminent domain. Then they could allow tenants to remain in units for whatever rent they can afford to pay. Los Angeles is losing nearly 6 units of rent controlled housing every day due to this Wall Street manipulation and one-sided regulatory environment.

Currently the Johnsons are owed over $85,000 dollars and counting because two of their tenants have not paid any rent for some time. With the moratorium in the City of Los Angeles still in place, they can’t evict these nonpaying tenants and because the tenants didn’t have real losses, they wouldn’t sign the rent assistance forms which required them to declare they had lost income due to COVID-19, which they had not. Moreover, the law forbids the Johnsons from inquiring about their

STATEMENT OF OWNERSHIP MANAGEMENT AND CIRCULATION

1. Publication Title: Orange County Multihousing Service Corporation/ Orange County/Apartment News

2. Publication No: 410000

3. Filing Date: 09/26/2022

4. Issue Frequency: Monthly

5. No. of Issues Published Annually: 12

6. Annual Subscription Price: $25.00

7. Complete Mailing Address of Known Office of Publication: 525 Cabrillo Park Drive, Suite 125, Santa Ana, Orange County, California 92701-5076. Contact Person: David Cordero, Telephone: 714-245-9500

8. Complete Mailing Address of the Headquarters of General Business Offices of the Publisher: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076

9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor: Publisher: Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076. Editor: David Cordero. Managing Editor: David Cordero, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076

10. Owner (If owned by a corporation, its name and address must be stated and also immediately there under the names and addresses of stockholders owning or holding 1 percent or more of total amount of stock. If not owned by a corporation, the names and addresses of the individual owners must be given. If owned by a partnership or other unincorporated firm, its name and address as well as that of each individual must be given. If the publication is published by a nonprofit organization, its name and address must be stated.) Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076.

11. Known Bondholders, Mortgages and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None.

13. Publication Title: Orange County Apartment News.

14. Issue Date for Circulation Data Below: 09/26/2022

15. Extent and Avg. No. Copies Single Issue Nature of Each Issue Nearest to Circulation Preceding 12 Mo. Filing Date

Total No. Copies (Net press run) 2045 1959

Paid and/or Requested Circulation:

Paid/Requested Outside County Mail Subscriptions 473 437

Paid In-County Subscriptions 1572 1522

Sales Through Dealers & Carriers, Street Vendors, Counter Sales and Other NonUSPS Paid Distribution

Other Classes Mailed Through USPS

Total Paid and/or

Circulation

Free Distribution by Mail

Outside County

Inside County

Other Classes Mailed

USPS

1959

tenant’s financial condition and obtain ing proof of their alleged COVID-19 impacts. So, the Johnsons also lost out of state rent relief funds under the Housing is Key program. Nevertheless, as you might expect, the Johnsons are still responsible for ALL the expenses for the property including the taxes and maintenance on the building!

The Johnsons are seriously consid ering selling their properties to one of the real estate investment trusts (REIT) or private equity firms. Some owners are actually selling their property and carrying back the paper to avoid taxes. Rental property owners have been vili fied by government and the political process. The reality is the government is being unwittingly manipulated by the Wall Street folks. Soon homeown ership will be a thing of the past. Real Estate was once considered a sound investment. Changes in tax policy and the burden of student loans have driven

it down as a good investment for the small investor. Families like the Johnsons have been the clear losers in all of this.

Both progressives and conservatives fall short on housing issues. What were the programs that worked before? We created opportunities for regular people to invest in housing. Apart from FANNIE MAE and FREDDIE MAC, we wrote tax laws to encourage private investment, creating wealth on a broad spectrum. Now we see a widening of the wealth gap.

The last 40 years have been a direct assault on rental property owners, more particularly the “mom and pop” rental property owners like the Johnsons. This assault has come from all levels of government, local, state and federal, manipulated by Wall Street. In order to repair the private housing marketplace, it will take changes at these same levels.

This war on rental property owners by Wall Street is in part responsible for the housing shortage we see across

America today. Real estate was once considered a way of achieving genera tional wealth. Soon we will revert to the old feudal system where the wealthy, Wall Street, own all the land, and as a result, they will become the landlords while the rest of us become Serfs, the tenants. May God help us?

About the Author:

Roderick Wright is a retired member of the California Legislature, having represented the 35th Senate district from 2012-2014, the 25th Senate district from 2008 until 2012, and the 48th Assembly district from 1996 until he was term limited in 2002. Prior to holding elected office, Wright served as the District Director for Congresswoman Maxine Waters, was involved in the development of affordable housing with the Inner-City Housing Corporation, worked in the Planning Department at the City of Los Angeles, and worked at the Southern California Association of Governments. Mr. Wright is an author, speaker, and has been a rental property owner for over 40 years. He is a member of the Apartment Association of Greater Los Angeles and the Coalition of Small Rental Property Owners.

Earthquakes Hit California Daily. Act Now to be Resilient.

Thismonth, an estimated 18 mil lion Americans will take part in the Great ShakeOut, a national safety drill designed to heighten aware ness of the many ways to prepare for a major earthquake.

The month will be filled with mes sages about earthquake risk and per sonal safety, culminating with the annual drill, which happens on the third Thursday of the month — October 21 this year. For more infor mation, visit ShakeOut.org.

While having adequate supplies on hand and learning the drop-and-cover techniques recommended to avoid injury from falling objects are very important, these once-a-year practices are not a panacea to larger, more loom ing issues.

“The Big One” is coming, and it’s going to be like nothing any of us have ever experienced. Experts say tens of thousands of buildings are at extreme risk of failure or collapse when it happens.

A recent study by CoreLogic esti mates that a major quake along the San Andreas Fault could cause $289 billion in destruction, including 3.5 million homes damaged. What’s not calculated in that figure is the residual economic loss from broken infrastructure, shuttered businesses and public services, wide spread homelessness, and general chaos.

The 1994 Northridge quake caused $67 billion in widespread damage — ranking it as the second costliest natural disaster in U.S. history behind Hurricane Katrina — yet the 6.7 magnitude of that

temblor was relatively mild compared with what could be. Seismologists agree that a major quake of 7.5 magnitude or more is due to rattle California to its core. It’s just a matter of when.

This month, I want us to be especially candid with each other and ourselves.

During this month’s ShakeOut, we’ll pack emergency kits for our children’s schools, and for the trunks of our cars, and practice the duck-and-cover tech nique at work. Yet, how many of us are going to take steps to prevent the threats we face in our daily lives in Orange County from becoming much more grave disasters that can disrupt our lives and economy for many years, and even decades to come?

• Will your apartment building be habitable or rubble after the quake?

• Will older, tilt-up warehouses and high-rises still be functioning?

• Will you or a loved one be among the million people left homeless?

California officials and business leaders need to take serious actions to sustain Orange County and other com munities both socially and economi cally. Optimum Seismic has been recommending these vital steps in this process for many years:

• Prepare inventories identifying vulnerable structures and other hazards in our communities.

• Raise public awareness of the risks faced locally, and the actions that can

BY ALI SAHABI

be taken now to build resilience.

• Implement incentive programs to assist building owners in retrofitting their older building to protect the public.

California ranks as the sixth largest economy in the world. In fact, 17 per cent the nation’s job growth and 24 percent of its gross domestic product increase between 2012 and 2016 can be attributed to California, according to Stephen Levy, director of the Center for Continuing Study of the California Economy.

If the Golden State were to suffer a catastrophe of epic proportions from an earthquake, the impacts would be felt throughout the nation. Resiliency against earthquakes is not only a California issue, but also a matter of national, and potentially global concern.

The time for taking action is now. Call Optimum Seismic at 833-978-7664 for a complimentary evaluation of your building today.

About the Author:

Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Co-Founder and Chief Operating Officer of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofit engineering and construction projects, including adaptive reuse and renovation projects for multifamily residential, commercial, and industrial buildings throughout California.

September Riverside Multifamily Mingle Recap

Approximately 80 multifamily housing providers and indus try suppliers gathered for an evening of networking, tasty appetizers and drinks, and general merriment at the Apartment Association of Orange County’s (AAOC) Riverside

Multifamily Mingle on Thursday,

September 15, 2022, at TAPS Fish House & Brewery in Corona.

AAOC wishes to thank its generous sponsors who helped to make this Multifamily Mingle possible: Crown Building Services, Inc., Dish Fiber,

Intersolutions Property Management

Staffing Specialists, Lloyd Pest Control, Navion Insurance Associates, Inc., and Southern California Edison. Special thanks also go to Bob Heer (To’ and Mo’ Towing) for his photography services.

L-to-R: Chad Nieratko (RedRock Technologies) and Scott Rawley (Multifamily Utility Company). L-to-R: Lisa Perez (Families Forward) and Jason Maslach (Crown Building Services, Inc.).

L-to-R: Kelly Quince, Tiffany Golden, and Vicky Baker (Satellite Management). AAOC power couple Hector & Jennifer Barragan (OC Professional Maintenance Team).

Mingle

L-to-R: Eric Lenning (Strategic Sanitation Services) receives his raffle prize from Shawntae Stewart (Navion Insurance Associates, Inc.).

L-to-R: Carrie Floyd (The Liberty Group), Cat Madinger (Apartments.com), and Laura Aliberti (Intersolutions Property Management Staffing Specialists).

L to R: Naveed Ahmad (Southern California Edison) and Debbie DiBernardo (AAOC).

L-to-R: Diana James (The Liberty Group), Scott Mether (Avenue 5 Residential), and Carrie Floyd (The Liberty Group).

L-to-R: Cat Madinger (Apartments.com) and Diana James (The Liberty Group).

L-to-R: Eric Lenning (Strategic Sanitation Services) and Lisa Wetzel (Interlink Multifamily Staffing).

Forms 101

Owning residential rental property can be a source of great personal and financial reward. It can also be extremely costly if the operational forms you use are legally incorrect, out-of-date, or not completed correctly. Even seemingly minor errors, omissions, and oversights can have negative consequences.

This interactive webinar for rental property owners and operators will walk you through the steps you need to follow to correctly select, complete, and utilize AAOC’s most frequently used operational forms.

Eliminate any confusion and uncertainty, and have your questions answered, so you can use your forms with confidence.

Presenter:

Date: October 25, 2022

Time: 10 a.m.

Location: Zoom Webinar

Cost: $20 members

non-members

Tyler Greer, Esq.

link to be provided upon registration. All webinar ticket sales are final.

Pulse on the

Bureau of Labor

private sector

last month of

Marketplace

Is High Inflation Rental Housing’s Kryptonite?

B y n i CK l ie B erman

It’s

been a minute since anyone or anything has been able to sap the strength of the rental housing industry, which seemingly has become a superpower among asset sectors.

One must go back to the great recession of 2008–2009, and its after math, to find a time when apartments showed any signs of weakness; and of course, nearly every nook and cranny of the US economy was receiving a drubbing during those painful years, not just rental housing.

But, once the nation got its legs back under it, it’s has been off to the races for multifamily assets. Rents and values have surged by leaps and bounds, unabated by a myriad of challenges, including rent control, unemployment issues, political strife, COVID-19, and the war in Ukraine. Through it all, the rental housing industry proved impervious, though now an old nemesis appears to pose a threat: elevated inflation

We began to take note of this unwel come phenomena in Spring 2021. By May, inflation had risen to a 5% annual rate as measured by the Consumer Price Index (CPI).

The 5% figure stirred concerns given that the entirety of the 21st century had inflation running at about a 2.25% annual pace. That impressive track record had embedded low inflation expectations among investors, with interest rates, which take their queue in large measure from the anticipated future rate of inflation, remaining anchored at low levels.

2021 had begun with a gentle 1.4%

CPI rate in January, but the 5% infla tion number four months later forced the Federal Reserve to comment, and that’s when Chairman Jerome Powell made his now infamous remark sug gesting that recent inflation was merely “transitory” in nature.

Obviously, that turned out to be a major goof. The cold, hard facts are that CPI has moved well above those spring 2021 numbers, averaging a dis tressing 8.34% during the first eight months of 2022.

To review an Econ 101 principal: Low interest rates, i.e., low borrowing costs, are conducive to higher values for assets, such as real estate. On the other hand, accelerating inflation inevitably leads to higher interest rates, thus placing downward pressure on asset values, and this is the risk now confronting investors.

As this article goes to press, “high inflation” has become the phrase per meating financial discussions across America from the lunch truck to the board room. And so, for AAOC mem bers and the industry as a whole, the pressing question is whether inflation will indeed be the chink in the armor that finally rolls back values on an otherwise stalwart multifamily sector.

For me, logic dictates that apart ments, like virtually all assets, are going to be negatively impacted by inflation. After all, investors are mostly driven by “real return,” which is nominal return (dollars actually received), less the rate of inflation. If one buys property at a 5% cap rate and inflation runs at 8%,

one’s real return will be a negative 3% for as long as the nominal return is 5% and inflation remains 8%.

These fundamentals portend that cap rates must increase (pushing values down) unless the marketplace buys into the idea that inflation will quickly recede, which does not at all seem to be present market sentiment. Yes, the Fed’s target inflation rate is 2%, but it could take years to get there (barring a nasty recession).

Certainly, there are offsets which should mitigate harm to apartment values. Clearly, there continues to be disequilibrium in the supply-demand ratio for rental housing units, with the pronounced shortfall giving landlords leverage to aggressively raise rents (within legal limits). Additionally, high mortgage rates for home purchases, which recently topped 6% on 30-year fixed rates, will eliminate a segment of buyers who will now remain tethered to rentals.

To identify an appropriate cap rate to plug in for an apartment buyer, the operative analysis concerning inflation projections is: how long will it remain elevated and at what level? However, with the possible exception of Superman, no one has those answers. There are too many variables to factor in. That said, I continue to believe in the strength of rental housing over the long haul, but do expect inflation to start taking its toll in pricing across all real estate types, including the mighty apartment sector.

QIP Management: In a Unique Position to Help Community Members in Need

Special from United to End Homelessness

Steven Gallian considers the lon gevity of his tenants as the best measuring stick for how happy someone is in their home. It is also how he measures his performance as a prop erty manager for QIP Management, the family business where he has worked for the past six years.

Reflecting on his track record with those he has rented to through WelcomeHomeOCSM, Orange County United Way’s housing navigation pro gram, which matches property owners with housing voucher holders, he is confident in his efforts, “I take pride in how long we keep our tenants. The people we have met through WelcomeHomeOC have been some of our best tenants, and those who extend their leases swiftly,” said Gallian.

WelcomeHomeOC has developed a landlord incentive program that provides financial incentives such as double security deposits, sign-on bonus, holding fees, and other assurances for landlords who rent units in Orange County to individuals, Veterans, and families with a housing voucher. The program is a joint effort between the United to End Homelessness SM initiative, Orange County United Way, Public Housing Authorities, and rental property owners to reduce the time involved in the search for housing by increasing the availability of rental units.

“WelcomeHomeOC solves so many of the challenges property owners and managers can face,” Gallian added. “The financial assurances that cover down

time during the application process mitigates the vacancy rate you often experience when seeking new tenants. With this program, I know I’ll receive rent throughout the application and screening process which is invaluable.”

The incentives have helped Gallian meet his overall business needs while also providing housing to families and individuals most in need. “This program gives me peace of mind knowing we are helping to provide a roof over some one’s head. It’s a win-win for everyone.”

QIP Management has been a mem ber of WelcomeHomeOC’s Property Provider Network for more than two years, with a growing number of units being added to the program this year. Gallian was surprised at how effortless joining the network and submitting housing units has been thanks to the efforts of the team.

“As soon as I submitted the initial paperwork via email, I was quickly

receiving detailed information on opportunities to fill available units and rent ranges,” said Gallian. “The team handles so many details, from applica tions to support services during ten ancy. They support tenants and owners in a way that makes the partnership a success from day one.”

Gallian is an advocate for joining the WelcomeHomeOC Property Provider Network, and often touts its benefits to his peers. “We are in a unique position to help community members in need with the support of the Welcome HomeOC program. Shouldn’t everyone be safe and comfortable? I want to pro vide a nice, clean place for someone to live and make memories — to help them find their home.”

To learn more about the Welcome HomeOC Property Provider Network, sign up for a quick call with a team member at bit.ocuw.org/meetwhoc or call 949.263.6114.

For

apartment needs

Apartment Association of Orange County PAC VOTER GUIDE 2022

U.S. HOUSE OF REPRESENTATIVES

Orange County

District 38 - Linda Sanchez

District 40 - Young Kim

District 45 - Michelle Steel

District 46 - Lou Correa

District 47 - Scott Baugh

District 49 - Brian Maryott

Riverside County District 39 - No recommendation District 40 - Young Kim District 41 - Ken Calvert District 48 - Darrell Issa

CALIFORNIA STATE SENATE

Orange County

District 30 - Bob Archuleta

District 32 - Kelly Seyarto

District 34 - Tom Umberg

District 36 - Janet Nguyen

District 38 - Matt Gunderson

Riverside County District 18 - No recommendation District 32 - Kelly Seyarto

CALIFORNIA STATE ASSEMBLY

Orange County

District 59 - Phillip Chen

District 64 - No recommendation

District 67 - Soo Yoo

District 68 - Avelino Valencia

District 70 - Tri Ta

District 71 - Matt Rahn

District 72 - Diane Dixon

District 73 - Cottie Petrie-Norris

District 74 - Laurie Davies

Riverside County

District 36 - Eduardo Garcia District 47 - No recommendation

District 58 - Sabrina Cervantes

District 60 - Corey Jackson District 63 - Bill Essayli District 71 - Matt Rahn

COUNTY OFFICE

Orange County Board of Supervisors

District 2 - Kim Nguyen

District 4 - Doug Chaffee

District 5 - Pat Bates

Riverside County Board of Supervisors

District 2 - No recommendation

District 4 - No recommendation District 5 - Jeff Hewitt

Apartment Association of Orange County PAC VOTER GUIDE 2022

CITY COUNCIL

Orange County Cities

Aliso Viejo

Tiffany Ackley, Max Duncan, Tara Ricksen

Anaheim Mayor: Trevor O’Neil

District 2: Gloria Ma’ae

District 3: Natalie Rubalcava

District 6: Natalie Meeks

Brea

No recommendation

Buena Park

No recommendation

Costa Mesa

Mayor: John Moorlach

District 3: No recommendation

District 4: Mannie Chavez District 5: No recommendation

Cypress

No recommendation

Dana Point

District 1: John Gabbard

District 2: Matthew Pagano

District 3: Jamey Federico

Fountain Valley Jim Cunneen

Fullerton

District 3: John Ybarra District 5: Oscar Valadez

Garden Grove

Mayor: Steve Jones District 1: Geroge Breitgam District 3: No recommendation District 4: No recommendation

Huntington Beach

Pat Burns, Casey McKeon, Tony Strickland, Gracey Van Der Mark Irvine

Mayor: Katherine Daigle

City Council: Anthony Kuo, John Park

Laguna Beach

No recommendation

Laguna Hills

Don Caskey, Erica Pezold, Dave Wheeler

Laguna Niguel Ray Gennawey

Laguna Woods

No recommendation

La Habra

Full Term: Dr. Susan Pritchard

Short Term: Guadalupe Lara

La Palma

No recommendation

Apartment Association of Orange County PAC VOTER GUIDE 2022

CITY COUNCIL

Lake Forest

District 2: Benjamin Yu

District 3: Scott Voigts

District 4: Mark Tettemer

Los Alamitos

District 5: No recommendation

Mission Viejo

District 1: No recommendation

District 2: Brian Goodell

District 3: Ed Sachs

District 4: Trish Kelley District 5: Wendy Bucknum

Newport Beach

District 1: No recommendation District 3: Erik Weigand

District 4: Robyn Grant District 6: No recommendation

Orange Mayor: Mark Murphy

District 1: Arianna Barrios

District 3: Kathy Tavoularis

District 4: Denis Bilodeau

District 6: John Gyllenhammer

Placentia

District 2: No recommendation

District 4: No recommendation

Rancho Santa Margarita

Bradley McGirr

San Clemente

Steve Knoblock, Zhen Wu

San Juan Capistrano District 3: No recommendation

Santa Ana

Mayor: Valerie Amezcua or Jose Solorio Ward 2: David Penaloza Ward 4: Phil Bacerra Ward 6: Nelida Mendoza

Seal Beach District 1: No recommendation District 3: No recommendation District 5: No recommendation

Stanton Mayor: No recommendation District 1: No recommendation District 3: No recommendation

Tustin

Mayor: Austin Lumbard District 3: Ray Schnell

Villa Park Nicol Jones Westminster Mayor: Tai Do District 2: No recommendation District 4: No recommendation

Yorba Linda Carlos Rodriguez

Apartment Association of Orange County PAC VOTER GUIDE 2022

CITY COUNCIL

Riverside County Cities

Banning

No recommendation

Beaumont

No recommendation

Blythe

No recommendation

Calimesa

No recommendation

Cathedral City

No recommendation Corona

Wes Speake

Eastvale

No recommendation

Jurupa Valley

No recommendation

Lake Elsinore

No recommendation

Moreno Valley

No recommendation

Norco

No recommendation Perris

No recommendation Riverside

No recommendation

San Jacinto

No recommendation

*Races with “No Recommendation” are the result of candidate questionnaires having either not been returned to AAOC in time for consideration for the voter guide, or no preferred candidate having been identified in that specific race.

Santa Ana’s Eviction Ordinance is Unsafe for Everyone

Santa Ana’s Just Cause Eviction Ordinance states that, “Criminal activity by the tenant on the resi dential real property, including any common areas, or any criminal activity or criminal threat…on or off the resi dential real property, that is directed at any Owner or agent of the Owner or other tenants of the residential real property (is cause for eviction). This at-fault, just cause provision shall apply if the Owner has, within a reasonable time, reported the criminal activity to law enforcement. Further, at-fault, just cause eviction of a tenant under this provision shall only apply to that tenant who committed the criminal activity described herein.”

In other words, if a tenant commits a crime, you can only evict that tenant, not their family or roommates. Did the city council think things through when

they adopted this ordinance? Under these conditions, it would take a tre mendous amount of time and resources for a property owner to enforce that the offender does not return to the prop erty to “visit” or live with their family or roommates. This person is, after all, a criminal and does not abide by the rules, so this puts the owner and other residents at risk and makes the residen tial housing in Santa Ana unsafe for everyone.

Typically, if a resident commits a crime, everyone living in the unit is evicted. So, what if the crime is com mitted by a minor? Under this rule, does the property manager only evict the minor, and if so, where would the minor live? What if the crime is committed by the “head-of-the-household” and the remainder of the tenants wouldn’t qual ify financially to pay the rent on their own? How does this work financially?

There are no stipulations in place to protect the property owner’s safety or financial security. The city council cre ated this law without requiring the remaining tenants to prove that they qualify financially to pay the rent on their own, nor do they have to sign an agreement that they will forbid the criminal from entering their premises. This places the burden on the property owner to assure that the tenant who committed the crime does not return, which could have grave consequences for innocent residents if the evicted tenant is a drug dealer, rapist, gang member, is physically abusive or some

BY MERCEDES SHAFFER

one who has threatened to kill a resi dent, family member, or property manager. Common sense tells you that the criminal is going to return to the property if his or her family, or room mates/friends still live in the building, and they have nothing to lose if they are caught housing the evicted criminal.

One of the city’s stated reasons for adopting this ordinance is that “The City Council finds and determines that regulating the relations between resi dential landlords and tenants will increase certainty and fairness within the residential market within the city and thereby serve the public peace, health and safety.”

I don’t believe the ordinance achieves its stated purpose. Instead, I think the ordinance makes Santa Ana a safe haven for families and friends of criminals and fosters unsafe communities. It also unfairly takes away the ability of hous ing providers to run their own business and is likely to drive away investment in Santa Ana. What do you think?

If you think this is unjust, write the Santa Ana city councilmembers and let them know.

If you have questions or comments, I can be reached by phone or text at 714.330.9999, by email at InvestingIn TheOC@gmail.com, or visit my website at www.InvestingInTheOC.com.

About the Author:

Mercedes Shaffer is a real estate agent with Pacific Sotheby’s International Realty and specializes in helping clients buy and sell real estate and perform 1031 Exchanges. DRE 02114448.

AAOC PAC

Dear AAOC Members,

Elections have consequences. The ideological composition of a city council or board of supervisors can change entirely based upon the outcome in just one race. A narrow city council or board majority that supports property rights, small business, and the rental housing industry can very easily be flipped, and suddenly the new majority is ideologically supportive of rent control, just cause eviction, rent boards, or other forms of expanded regulation of our industry.

One of the ways the Apartment Association of Orange County (AAOC) works to prevent the spread of anti property rights and anti business policies is through its engagement in the election process. The AAOC Political Action Committee (AAOC PAC) identifies, supports, and promotes elected officials and candidates who share the values of the rental housing industry, and who are committed to working collaboratively and respectfully with rental housing providers to address issues when they arise.

AAOC members also have an important role to play in this process as investors in AAOC’s efforts to elect pro property rights and pro business candidates to office. While many contribute to the PAC as part of their annual membership renewal, there are many who also make additional contributions during election season. These “above and beyond” contributions provide AAOC with the extra resources needed to impact critical local, county, and state legislative races.

Can AAOC count on you to make an additional, election year contribution today? We need to ensure the election of candidates who will stand strong against calls for rent control, just cause eviction, and other damaging policies. Your generous contribution of $250 or more can help make that possible

Checks payable to AAOC PAC can be sent to 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 You can also contribute online at www.AAOC.com.

Thank you for your thoughtful consideration and generous support.

Sincerely,

David J. Cordero

Executive Director

September General Membership Meeting Recap

Youfind yourself with a vacancy at your rental property. Are you taking the steps to effectively market your property and attract good prospective residents, as well as thor oughly screen the applicants to better ensure a successful selection?

The Apartment Association of Orange County’s (AAOC) General Membership Meeting on September 20, 2022, featured a discussion on “Apartment Marketing & Leasing 101” with Jessie Childers, Regional Property Supervisor for Santa Fe Management, and Windell Mollenido, Director of Marketing for The REMM Group. Together they offered insight and outlined key steps that all rental housing providers can and should con sider taking to improve the marketing of their properties, maximizing rents, and making a good resident selection. When it comes to property market ing, Mollenido indicated an important first step — and a simple one — picking

You can have all the technology in the world, but it starts with this simple measure. Answer the phone.” Mollenido indicated that only one-out-of-five property managers will respond to a phone call.

There is also the aspect of knowing your property. Mollenido recommended Google searching your own property to see what potential residents are seeing. He also suggested asking your current residents to post positive property reviews on Google, Yelp, and other review sites.

Mollenido also reminded attendees that Google has a free option for devel oping a property website, and even a phone option that can act as a go-between you and the perspective resident.

Childers recommended another basic step of property marketing —placing a sign outside. And while she admitted that it’s considered an “old-fashioned” tactic, she’s found that it continues to

properties, either in-person or online via a Google or Zillow search.

On the topic of leasing, prospective tenant screening, and best practices for a successful selection, Childers advised that once you find a viable resident, secure their three most recent paycheck stubs, double check the current address by what is indicated on the paycheck stubs, and make sure you leave no stone unturned when verifying that accuracy of the information they provided on their application.

Mollenido and Childers concluded the evening discussing scammers and the amount of renter fraud that runs rampant in the rental-housing indus try. Mollenido indicated there are many good fraud-detection services that can be utilized at a reasonable cost. He also warned everyone to be wary of pro spective tenants who claim they can move in as quickly as tomorrow.

AAOC wishes to thank Wendell Mollenido and Jessie Childers for shar ing their insight and experience with the members in attendance. Thank you also to our valued Product & Service Council members who sponsored the meeting: Kay Properties & Investments; Professional Towing Services; and Southern California Edison.

The next AAOC General Membership Meeting will be held on October 18,2022 at The Villa, Orange, and will feature a legislative session wrap up and preview of the new rentalhousing laws that will take effect in January 2023. Registration is now open at www.AAOC.com.

Major Groups Show Support for NAA’s Eviction Moratorium Lawsuit

Special from the National Apartment Association

Industry organizations support compensating rental housing owners affected by federal eviction moratorium via friend-of-the-court briefs.

Earlierthis month, the National Association of REALTORS® (NAR), National Association of Home Builders (NAHB) and New Civil Liberties Alliance (NCLA) each filed an amicus brief in the United States Court of Appeals for the Federal Circuit. This comes roughly four months after a fed eral judge granted the U.S. government’s motion to dismiss the lawsuit from the National Apartment Association (NAA) to reclaim financial damages due to the Centers for Disease Control and Prevention’s (CDC) eviction morato rium. NAA is presently appealing the dismissal.

NAA filed the lawsuit in July 2021, seeking to recover $26.6 billion in debt not covered by federal rental assistance.

“NAR is interested in this case because the nationwide eviction mora torium…substantially harmed the

nation’s rental-property owners,” according to its filing. “Although COVID-19 has presented challenges for all Americans, the CDC’s eviction moratorium unfairly singled out own ers of rental properties to bear the costs of the agency’s pandemic response, exacerbating the challenges that these individuals already faced. For nearly a year, the moratorium deprived prop erty owners of the right to evict nonpaying tenants. As a result, millions of owners, particularly individual ‘mom and pop’ owners, were denied both the freedom to use their properties for other purposes and the rental income they depend on to pay their mortgages, maintenance costs, and other propertyrelated expenses.”

NAHB denounced the eviction moratorium as well: “The right of evic tion, and the related right to replace a

tenant who is not paying rent with one who will, is the principal mechanism for property owners to avoid economic losses resulting from a tenant’s failure to pay.” The CDC order prevented property owners from those rights.

NCLA states the CDC’s eviction moratorium was an overreach of power and was the unlawful act of the whole federal government. The nonprofit organization calls for the government to repay the “financial havoc the CDC wreaked.”

Join the Lawsuit

Apartment owners have an oppor tunity to join NAA’s legal action to recover damages housing providers suffered under the CDC’s eviction moratorium. For more information, visit https://www.naahq.org/CDCeviction-moratorium-lawsuit.

AAOC’s Legal and Operational Forms

New Tenant Forms

QTY. FORM # DESCRIPTION

PRICE

1105 Bedbug Addendum (2017) $ 5.95

1110 Disclosure of Lead-Based Paint & Lead-Based Paint Hazards Addendum (2017) $ 5.95

1125 Non-Smoking Addendum to Rental Agreement (2017) $ 5.95

*1140 Agreement to Rent or Lease (2020) $ 10.95

1141 Just Cause and Rent Cap Addendum (new) $ 5.95

1160 Application to Rent (2018) $ 5.95

1215 Insurance Information for Residents (2015) $ 5.95

1330 Animal Agreement (2017) $ 5.95

1410 Smoke Detection & Carbon Monoxide Device Addendum (2020) $ 5.95

Move-In/Move-Out Forms

1100 Acknowledgement by Owner of Receipt of Notice to Vacate by Residents (2020) $ 5.95

1230 Move Out/Closing Statement (2015) $ 5.95

1420 Statement of Condition (2014) $ 5.95

1440 Notice of Resident(s) Intent to Vacate (2018) $ 5.95

1450 Notice of Termination of Tenancy (2020) $ 5.95

*1500 Pre-Move Out Inspection Checklist (2017) Duplicate $ 6.95

Courtesy Forms

1250 Emergency Contact Information (2015)

1260 Notice of Belief of Abandonment — Real Property (2011)

1280 Notice of Right to Reclaim Abandoned Property (2020)

1360 Rent Proration Table (2017) Notice of Denial to Rent (2016)

Receipt Forms

1320 Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2019) $ 5.95

1350 Application Credit Check/Screening Fee Receipt (2019) $ 5.95

Maintenance

QTY. FORM # DESCRIPTION PRICE

1020 Maintenance Request (2011) $ 4.65

1135 Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016) $ 5.95

1220 Maintenance Report (Door Knob) (12/package) (2015) $ 4.65

1300 Notice of Intent to Enter Rental Premises (2015) $ 5.95

1301 Notice of Dwelling Unit Entry (2002) $ 5.95

1400 Service Request (2011) Triplicate $ 10.55

forms

YOU WILL BE BILLED FOR YOUR ORDER.

All forms and books available at the AAOC office.

Legal Notices

QTY. FORM # DESCRIPTION PRICE

1170 Proof of Service (2020) $ 5.95

1240 Notice and Demand Regarding Dishonored Check (2011) $ 5.95

1370 Rent Reminder (2015) $ 4.65

1430 Notice of Change of Terms of Tenancy (2008) $ 5.95

1460 Three Day Notice to Pay Rent or Surrender Possession (2020) $ 5.95

1470 Three Day Notice to Perform Covenants or Quit (2020) $ 5.95

1480 Three Day Notice to Surrender Possession (2020) $ 5.95

Rules and Requirements

QTY. FORM # DESCRIPTION PRICE

1150 Apartment Rules and Regulations (2017) $ 5.95

1340 Swimming Pool and Spa/Hot Tub Rules Addendum (2013) $ 5.95

Employee Agreements

QTY. FORM # DESCRIPTION PRICE

1190 Report of Hours Worked (2014) $ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2019) $ 8.95

Miscellaneous Agreements

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017) $ 5.95

1130 Addendum to Rental Agreement (2003) $ 5.95

1145 Security Deposit Agreement for Transfer of Deposit Rights (2014) $ 5.95

1210 Guaranty of Rental Agreement (2015) $ 5.95

1395 Satellite Dish and/or Antenna Agreement (2005) $ 5.95

Liquid-Filled Furniture Agreement Addendum (2015) $ 5.95

Books, Manuals, and Forms Collection

QTY. DESCRIPTION PRICE

Protect Your Family from Lead in Your Home (English & Spanish) $ 0.50 each Triplicate Rent Receipt Book (100 Receipts) $ 12.50

Microbial Operations and Maintenance Plan — (2016) (An Apartment Owner’s Guide to Mold) $ 45.00

Asbestos/Proposition 65 Handbook and License $ 25.00 plus $ 1.00 per unit

California’s Landlord Law Book: Evictions $ 29.95

California’s Landlord Law Book: Rights & Responsibilities $ 29.95

California Tenant’s Rights $ 20.95 Forms Collection (CD or USB) $ 50.00

Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

State,

Prices subject

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION

A Wholly Owned Subsidiary of AAOC 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 Phone (714) 245-9500

FAX (714) 245-9505

The Benefits of AAOC Membership

Orange County

you own one or one

Special seminars on topics such as taxes, property maintenance and management, fair housing and much more

Informative monthly membership meetings

a variety of topics throughout the year

rental-housing industry’s premier trade show and conference held on an annual basis

A free subscription to the very magazine you’re holding right now, Apartment News

Did you know AAOC is on

Armada Power

West Street Columbus,

details about

Specialists,

East Olive Avenue

Floor Burbank, CA 91502 (703)

(714) 245-9500,

www.aaoc.com

PSC CORNER

Rent Dynamics

Rent Dynamics is a revolutionary multifamily company set to improve the resident journey for everyone. Using our three main product verticals, we have the technology to leave a lasting, positive impact. Working with 19 of the NMHC Top 50 Property Managers, Rent Dynamics has built a world-class level of service and support for customers of all sizes.

Our Contact Center uses data (and over-the-phone interactions) as an extension of PMCs and organizes all digital leads in a cohesive, low-lift manner.

Our Multifamily CRM captures inbounds through a lightweight user interface and empowers leasing professionals with user-centric features like Voice of Customer (VoC), our industry-leading AI for in-depth analyses into prospect communications, and Executive Dashboard, with adaptable and customizable data views and actionable insights on trending communities.

Finally, our RentPlus financial service amenity aims to disrupt financial exclusion by offering a no-minimum requirement rental reporting service, a home buying sti pend and resource called TAP, plus helpful financial tools. On the property side, RentPlus promises a reduction of delinquent rent payments, a strong social initiative, and added revenue options for owners and operators.

Through RentPlus, we have been able to help change the way residents view renting by improving their credit and financial health by just paying their rent on time. On average, residents will see a lift of 48 points in the first year. With over 1 million active residents using RentPlus today, we are seeing the incredible impact that Management Companies are having when they roll out the program through their portfolio. Property Managers also see fewer delinquencies and money owed saving them thousands of dollars in bad debt and the need for debt collection services.

Contact us today to see how Rent Dynamics is improving the lives of over 5,000 communities and over 1,000,000 residents.

Repipe Specialists

With over 30 plus years in the repiping industry, Repipe Specialists is the only company In California that specializes in multi-family pipe replacement. Our proprietary One Stop Repipe® process is a codified and well-tested system for multi-family projects. With this proprietary process, it is our experience over many years of doing a large volume of repipes that when you have an actual system where we con trol all aspects of the repipe and repair, and oversee the entire process with quality supervision, we end up with a smooth project and consistently happy owners and tenants.

The point of quality control is one that we address with a multi-faceted approach. First, and probably the highest assurance of quality and timely work is that all our local crews are experienced repiping specialists with, in most cases, over a decade of experience specializing in residential repiping. Second, all of our jobs have an experienced multifamily supervisor and full-time onsite project manager overseeing the job. Our One Stop Repipe® process provides experience in large multi-family projects, fast completion, unparalleled unit protection, and on-site supervision. Repipe Specialists offers a free consultation to address any pipe-related issues your property may be having. We look forward to hearing from you and assisting in any way we can.

For more information or to schedule a consultation, contact Dan Johnston, Director of Multi-Family, at Daniel.johnston@repipespecialists.com.

& SERVICE COUNCIL’S

Service Provider Directory

(Please see Product & Service Council Contact Index for contact information)

All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

A.S. Wise, Inc.

Accounting Services

Clarion Management, Inc.

Accounting Software

Yardi Systems Inc.

Answering Service

Anyone Home Rent Dynamics

Apartment Building Inspection

Green Home Solutions TrueEnviro

Trident Inspection Group

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com

Intellirent RentPath

Apartment/Student Housing

ARIZE

Colliers International

Kairos Investment Management Company LaundryUp

RokitNow

Titanium Restoration Services Company

VERO

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Expressions Home Gallery

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

Asbestos

FIRST ONSITE Restoration

Restoration Management Company

Asphalt Sales & Service

Oliver Mahon Asphalt

Attorneys

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

Kimball, Tirey & St. John LLP Company

Newmeyer & Dillion, LLP Schiff & Shelton

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration

OC Professional Maintenance Team

SERVPRO of Newport and Huntington Beach South Surface Experts of South Irvine TASORO Products

Restoration Services Company

Boiler Systems

DCM Services, Inc

Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Building Products

Schluter Systems

Buying Group

Optim Real Estate Services Company

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

KJ Carpet Wholesale

S M Painting Corp.

Surface Experts of South Irvine

TASORO Products

The Door & Window Company

Carpentry

AMS Construction Buffalo Maintenance, Inc.

CertaPro Painters of Yorba Linda

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Crown Building Services Inc.

Titanium Restoration Services Company

Collections

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP Company

Communications

3CS InfoSystems Cox Communications Knock CRM

TouchPoint

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc. Precision Concrete Cutting Oliver Mahon Asphalt

Construction

AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc.

CAMP Construction Services Ingersoll Rand KD Electric Company

OC Professional Maintenance Team

Optimum Seismic, Inc.

RedRock Technologies

Schluter Systems

TASORO Products

Trane/American Standard

Zebra Construction Inc.

Consulting

3CS InfoSystems

Colliers International

Investment Capital Real Estate

Optim Real Estate Services Company

Section 8 Management Willdan Energy Solutions

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro

SERVPRO of Newport and Huntington Beach South

Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO Products

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Buffalo Maintenance, Inc.

McCarthy Roofing

WICR Waterproofing & Decking

Digital Management Services

Rent Dynamics

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Plumb It Right!

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Crown Building Services Inc.

Electric Vehicle Products & Services

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

REVS (Refuel Electric Vehicle Solutions)

Electrical

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

R&B Wholesale Distributors, Inc.

Electronic Signature

VERO

Energy Management

Armada Power

Pearlx

Trane/American Standard

Yardi Systems Inc.

Zen Ecosystems

Environmental Consulting & Training

American Environmental Specialists, Inc.

American Environmental Specialists, Inc.

Green Home Solutions TrueEnviro Restoration Management Company

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

Kimball, Tirey & St. John LLP Company

Fencing & Gates

Buffalo Maintenance, Inc.

Fire Safety

Black Bird Fire Protection, Inc.

Fire & Flood Restoration

BluSky Restoration Contractors, LLC Commercial Restoration Company

Green Home Solutions TrueEnviro

PRC Restoration Precision Environmental Restoration Management Company

SERVPRO of Newport and Huntington Beach South Fitness Equipment

Opti-Fit Fitness Solutions

Flooring

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO Products

Urban Surfaces

Furnaces

Trane/American Standard

Furniture/Furniture Rental

AFR Furniture

Garage Doors

Mesa Artificial Turf/Garage Doors

General Contractor

Angelo Termite and Construction Baldwin Construction

BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc.

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

SERVPRO of Newport and Huntington Beach South Zebra Construction Inc.

Graphics

Direct Signs and Designs

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Associated Heating & Air Expressions Home Gallery

Ingersoll Rand

L and D Appliance Corp.

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical

Trane/American Standard

Zen Ecosystems Insurance

AssuredPartners

Brian Berg Insurance Services, Inc.

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

NFP Property & Casualty Rey Insurance Services, Inc.

Internet Services

3CS InfoSystems

Apartment SEO apartments.com

Cox Communications

Dish Fiber RentPath

Inspections

Trident Inspection Group

Zebra Construction Inc.

Investments Alliance Portfolio American 1031

Kay Properties & Investments Company

LordCap Green

Morgan Skenderian Investment Real Estate Group Company

Janitorial

Strategic Sanitation Services

Kitchen Renovations

Baldwin Construction

Buffalo Maintenance, Inc.

California Bath Restoration

Schluter Systems

SERVPRO of Newport and Huntington Beach South

Landscapes/Hardscapes

BrightView Landscape Services, Inc. Mariposa Landscapes, Inc.

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

L and D Appliance Corp.

Landcare Logic

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Lending Institutions

Alfa Investments & Loans

Alliance Portfolio

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Genesis Bank

Redwood Mortgage

Torrey Pines Bank

Lighting

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

Magnesite Repairs

Buffalo Maintenance, Inc.

Mailboxes

R&B Wholesale Distributors, Inc.

Maintenance, Repairs, Products

A-EV Installs

Buffalo Maintenance, Inc.

Clarion Management, Inc.

Evolution Building Efficiency

Ingersoll Rand

KD Electric Company

Mariposa Landscapes, Inc.

OC Professional Maintenance Team

ProPower Electric Co Inc.

Trane/American Standard

WICR Waterproofing & Decking

Marketing

AArrow Sign Spinners, LLC

Clarion Management, Inc.

Direct Signs and Designs

Intellirent

Rent Dynamics

VERO Zumper

Mold Remediation

American Environmental Specialists, Inc.

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

Precision Environmental

SERVPRO of Newport and Huntington Beach South

Multi-Family Advisory Services

CheckpointID

Optim Real Estate Services Company

Odor Removal

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Legacy Customs

Patio Guys

Paint Sales & Service

Behr Paint

CertaPro Painters of Yorba Linda

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

West Coast Drywall & Paint

Parking

Community Boss

Zebra Construction Inc.

Pest Control

Angelo Termite and Construction Lloyd Pest Control Precision Environmental Western Exterminator Company

Pipe Restoration

Plumb It Right!

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Plumb It Right!

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Schluter Systems

Total Rooter & Plumbing

Power/Pressure Washing

CertaPro Painters of Yorba Linda Crown Building Services Inc.

Private Security

Defense International Corporation

Private Investigations

FPK Security, Inc.

Property Management

AIM Properties

Allen Properties

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

Prestige Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Property Management (Continued)

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

Sullivan Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

ARIZE

Anyone Home Appfolio, Inc.

Community Boss

Luminous Rent Dynamics Rentler

RokitNow

Snappt Inc.

VERO

Vesync

Yardi Systems Inc.

Property Management Staffing & Training

Approved Real Estate

Multi Team Services

NPM Staffing an InterSolutions Company

Section 8 Management

The Liberty Group

Rain Gutters

Argos Homes Systems

McCarthy Roofing

PSC Service Provider Directory — continued on page 54

Real Estate/Investments

Alfa Investments & Loans

Alliance Portfolio

CBRE Multifamily SoCal – Dan Blackwell & Team

Colliers International

DM Smithco

Gorman & Associates

Investing in The OC

Investment Capital Real Estate

Kairos Investment Management Company

Kay Properties & Investments Company

Marcus & Millichap

Morgan Skenderian Investment Real Estate Group Company

Prestige Property Management

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Section 8 Management

SVN / Vanguard — Cameron Irons

Real Estate Broker

Alliance Portfolio

CBRE Multifamily SoCal — Dan Blackwell & Team

KW Commercial

Morgan Skenderian Investment Real Estate Group Company

Optim Real Estate Services Company

Reconstruction

AMS Construction

Baldwin Construction Commercial Restoration Company

EmpireWorks Reconstruction and Painting Precision Environmental

WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

Section 8 Management

Resident Screening Intellirent

Rentler

SafeRent Solutions

Snappt Inc.

VERO

Yardi Systems Inc.

Roofing

AMS Construction

CAMP Construction Services

Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing

Royal Roofing.com (RWS&P, Inc.)

Signage

AArrow Sign Spinners, LLC

Direct Signs and Designs

Security Services/Patrol Services

ADT Multifamily ARIZE

California Safety Agency

Defense International Corporation

FPK Security, Inc. Snappt Inc.

USGI — Upland Group Vesync

Seismic Retrofitting & Engineering

Optimum Seismic, Inc.

Service and Leasing Snappt Inc.

Solar Thermal Pearlx

Staffing Service

Approved Real Estate InterLink Multifamily Staffing Surface Restoration

AMS Construction Surface Experts of South Irvine Sustainability/Green Energy LordCap Green Optima

Pearlx

Zen Ecosystems

Telecommunications Cox Communications

Dish Fiber

Towing

Dedicated Transportation Services

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc.

Section 8 Management

Trash Services

Strategic Sanitation Services

Valet Living

Tree Service

Mariposa Landscapes, Inc.

Utilities & Sub Metering

Conservice

Livable

Southern California Edison-Multi Family Program

Zen Ecosystems

Video Commercials

NPM Staffing an InterSolutions Company Video Surveillance

Assure by Remote Ally

Water Heaters

California Rooter & Plumbing DCM Services, Inc

R&B Wholesale Distributors, Inc.

Total Rooter & Plumbing Water Heater Man, Inc. Water Heaters Only Inc.

Waterproofing

AMS Construction S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

Precision Environmental

Restoration Management Company

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Bear Windows Inc.

Crown Building Services Inc.

Mesa Artificial Turf/Garage Doors

Moore Replacements

The Door & Window Company

PRODUCT & SERVICE COUNCIL’S

Service

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services)

All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

3CS InfoSystems

Chris Counts

23450 Piedras Road

Perris, CA 92570 (951) 990-9721 chris@3cs.net

A.S. Wise, Inc.

Jean Sabga

15150 Transistor Lane

Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net

A-EV Installs

Liliana Phillips 8536 Hamilton Avenue Huntington Beach, CA 92646 (562) 519-0252 lily@ev-installs.com

AArrow Sign Spinners, LLC

Michael McCullough

4312 Valeta Street

San Diego, CA 92107 (323) 944-2002 info@AArrowAds.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 68 for the location of our ad.

ADT Multifamily

1192 Handy Street Orange, CA 92807 (714) 858-1344

We provide home automation, security systems, keyless door locks & smart thermostats.

AFR Furniture

John Spivey

3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John

531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alfa Investments & Loans

Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com

PSC Contact Index — continued on page 56

All Valley Washer Service Inc.

John Cottrell

15008 Delano St.

Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius

1 Orchard Road, Suite #230

Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Portfolio

James Perry

120 Vantis Drive, Ste 515

Aliso Viejo, CA 92656 (949)349-1322 rprajitno@allianceportfolio.com

ALN Data

Samantha Wallace

2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

American 1031

Adam Bryan 10111 Petit Avenue

North Hills, CA 91343 (310) 903-6757 adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr.

15183 Springdale Street

Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

AMS Construction

1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 68 for the location of our ad.

Angelo Termite and Construction

Gregg Traum

16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 68 for the location of our ad.

Anyone Home

Jaime Conde

25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425

Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola

3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia

1132 E. Katella Ave, Suite A16

Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 68 for the location of our ad.

Appfolio, Inc.

55 Castilian Dr

Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems

Mr. James Van Dyke

11542 Knott St., Suite B-5

Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

ARIZE

Chao Wang

1065 N. Pacificenter Dr, Suite 410

Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com

Armada Power

Robert Cooke

230 West Street

Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Associated Heating & Air

Cheryl Brennan

1320B N Hancock St

Anaheim. CA 92807 (714) 777-8833 kthomas@associatedheatingandair.com www.associatedheatingandair.com

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com

AssuredPartners

Kate Shoemaker

2913 S Pullman Street

Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

ATI

3360 La Palma

Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com

Baldwin Construction

Stephanie Harrison

464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net

Bassett Outdoor Contract

Jonathan Bennett

PO Box 1280

Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com

Bear Windows Inc.

George Torres

1400 S Goodrich Blvd

Commerce, CA 90022 (888)470-2645 george@bearwindows.com — www.bearwindows.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl.

Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

Black Bird Fire Protection, Inc.

10282 Trask Ave Ste D

Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contract, LLC

Stefanie Koslosky

1183 Warner Ave

Tustin, CA 92780 (562) 760-9279 Stefanie.koslosky@goblusky.com

Brennan Law Firm

Michael Brennan

67 Live Oak Avenue, Suite 105

Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 68 for the location of our ad.

Brian Berg Insurance Services, Inc.

Brian Berg

25950 Acero, #345

Mission Viejo, CA 92691 (949) 243-9393 Brian@bbisinc.com — www.bbisinc.com

BrightView Landscape Services, Inc.

Kristina Schafer

1960 S Yale St.

Santa Ana, CA 92704 (949) 438-8528 Kristina.SChafer@brightview.com

Buffalo Maintenance, Inc.

Frank Alvarez

6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing

Mr. Mark Fowler

1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell

3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 68 for the location of our ad.

CertaPro Painters of Yorba Linda

Jeff Cornelius

2941 E Miraloma Avenue, Suite 7 Anaheim, CA 92806 (714) 420-5769 jeffcornelius@certapro.com

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

CheckpointID

Gabe Jones

4100 Midway Road, Suite 1165

Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com

Clarion Management, Inc.

101 Pacifica, #260

Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

Colliers International

Pat Swanson

3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Commercial Restoration Company

Jeff Mandell

9541 W. Ball Road

Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com

Community Boss

Leah Griffiths

2911 1/2 Hewitt Ave Suite 8 Everett, WA 98201 (866) 387-7275 help@communityboss.com — http://communityboss.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

Conservice

Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com

Cox Communications

Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crown Building Services Inc.

Jason Maslach

548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com

DCM Services, Inc

David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Deans & Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

Dedicated Transportation Services

Richard Rodrigues

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney

130 South Prospect Avenue

Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com

Dick Wardlow Insurance Brokers

Matt Wardlow

233 High Street

Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs

(NorCal Direct Marketing Inc. DBA)

Angela Waugh

5151 Golden Foothill Pkwy, #110

El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com

Dish Fiber

Eva Wai

4223 Fairgrounds Street

Riverside, CA 92501 (951) 201-3544 eva.wai@dish.com

DM Smithco

Duane Van Handel

1940 W. Orangewood Ave., Suite 201

Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com

Dunlap Property Group

Paul Dunlap

801 E. Chapman Avenue

Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq.

181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Specializes in landlord/tenant law, debt collection, eviction.

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

Expressions Home Gallery

Sherri Galusha

17138 Von Karman Ave

Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944

Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F

Fountain Valley, CA 92708

(714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 68 for the location of our ad.

FIRST ONSITE Restoration

Lisa McCollough

1275 N. Grove St

Anaheim, CA 92806 (619) 537-9499 lisa.mccollough@firstonsite.com

Fisher & Phillips

2050 Main Street, Suite 100

Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

Genesis Bank

Lauren DiBiase

4675 MacArthur Ct Suite 1600

Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com

Gorman & Associates

Sonya Loera

PO Box 325

Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

PSC

Green Home Solutions TrueEnviro

James Armendariz

20984 Bake Pkwy, Ste 100

Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo

1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 68 for the location of our ad.

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100

Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman

17501 17th St., Suite 100

Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

Ingersoll Rand

Jesse Estrada

11927 Ottawa Pl. #90

Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

Intellirent

Cassandra Joachim

632 Commercial Street, 5th Floor

San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

InterLink Multifamily Staffing

Lisa Wetzel

17321 Irvine Boulevard

Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com

Investing in The OC

Mercedes Shaffer

1200 Newport Center Drive

Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com

Investment Capital Real Estate

Ignacio Diaz, Jr.

1 Park Plaza, Suite 600

Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin

25550 Hawthorne Blvd #203

Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management

Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 68 for the location of our ad.

Kairos Investment Management Company

Jon Needell

30242 Esperanza

Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe

21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

KD Electric Company

Derrick Laughlin

17071 E. Imperial Hwy., Suite A6

Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company

Deborah Biggs

2040 Main St., Suite 500

Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com

KJ Carpet Wholesale

Chris Yi

PO Box 369

Walnut, CA 91788 (909) 455-0180 AR@kj-carpet.com

Knock CRM

Amy Marthaller

1455 Northwest Leary Way, 200

Seattle, WA 98107 (714)718-3891 amarthaller@knockcrm.com — https://www.knockcrm.com

KW Commercial

Randy Combs

4010 Barranca Parkway, Ste 100

Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 68 for the location of our ad.

L and D Appliance Corp.

Henry Hsu

11969 Telegraph Rd.

Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com

L’Abri Management, Inc.

8141 E. Second Street, Suite 300

Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St

Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber

1448 N. Glassell

Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee

1070 N. State College Blvd.

Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

Legacy Customs

1477 East Cedar Street

Ontario, CA 91761

(909) 923-2558 x120 lily@meadowdecor.com

Livable Daniel Sharabi

PO Box 475852

San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 68 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300

San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth

6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

LordCap Green

Jessica Collins

14 Wall Street, Ste 1720

New York, NY 10005 (212)400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com

Marcus & Millichap

Jon Giannola

19800 MacArthur Blvd Ste 150

Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 68 for the location of our ad. Mariposa Landscapes, Inc.

Larry Rudd

1107 East Walnut Street

Santa Ana, CA 92701 (626) 562-0707 larry.rudd@mariposa-ca.com — www.mariposa-ca.com

PSC Contact

page

McCarthy Roofing

Aaron Martin

625 W. Katella Ave. #29

Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 68 for the location of our ad.

Mesa Garage Doors

Meridith Denos

4915 E Hunter Ave

Anaheim, CA 92807 (808) 807-7566 mdenos@mesagaragedoors.com — www.mesagaragedoors.com

Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16

Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Morgan Skenderian Investment Real Estate Group Company

4590 Mac Arthur Blvd., Suite 260

Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

Multi Team Services

Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net — www.multiteamservices.com

National Service Company

Anel Burgin

845 N Commerce St

Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue, Ste 120

Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor

Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President

1551 Tustin Avenue, Suite 500

Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan

1180 W. Ball Rd. #9134

Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge

182 Wells Place

Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

OMNIA Partners, Multifamily Housing

840 Crescent Center Drive, Suite 600 Franklin, TN 37067 lindsey.scholl@omniapartners.com

Opti-Fit Fitness Solutions

Eric Konz

PO Box 6716

Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com

Optim Real Estate Services Company

Tom Gibbons

620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com

Optimum Seismic, Inc.

Ali Sahabi

5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 68 for the location of our ad.

Orange County Property Management

Eric Reichert

16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

See the Advertisers Index on Page 68 for the location of our ad.

Patio Guys

Joanna Solis

2907 Oak St

Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester

1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

PK Security, Inc.

Steve Flamm

P.O. Box 55597

Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

Plumb It Right!

Terry Gepford

2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson

650 S Grand Ave #108

Santa Ana, CA 92705 (760)448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Precision Environmental Mark Taylor

4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com

Prestige Property Management

Brad Clark

1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate.

ProActive Realty Investments

Rita Aguila

1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos

593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

ProPower Electric Co Inc.

Angel Rodriguez 11138 Del Amo Boulevard #382 Lakewood, CA 90715 (562) 569-9864 angel@propowerelectricco.com

PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com

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R&B Wholesale Distributors, Inc.

David Rhodes

2350 S. Milliken

Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

RedRock Technologies

Jake Tirabassi

15215 Alton Parkway, #200 Irvine, CA 92618 (949)386-0798 jaket@itredrock.com

Redwood Mortgage

Mike Micci

177 Bovet Road, Suite 520

San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com

Rent Dynamics

Bryson Jensen

91 East 700 South Logan, UT 84321 (866) 513-7368 marketing@RentDynamics.com — https://rentdynamics.com

Rentler

Barton Strawn

200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

RentPath

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com

Restoration Management Company

Michelle Lopez

25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949)274-6408 mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 68 for the location of our ad.

Rey Insurance Services, Inc.

Mike Rey

27130 Paseo Espada B523

San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

See the Advertisers Index on Page 68 for the location of our ad.

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts

3532 Katella Ave, Suite 111

Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 68 for the location of our ad.

RokitNow

Bhavin Patel

26895 Aliso Creek Rd #B329

Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus

6831 Suva St.

Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

SafeRent Solutions

Paula Durner

3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

Management Company

Paul Conzelman

1010 E Chestnut Ave

Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schiff & Shelton

Laurie Schiff

3700 Campus Drive, Suite 202

Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com

Schluter Systems

Mary Yocum

15 Nantucket Lane

Aliso Viejo, CA 92656 (714)329-0355 myocum@schluter.com

Section 8 Management

Timothy McDaniel

2008 West Carson Street

Torrance, CA 90501 (424) 318-2096 housing@section8management.com

SERVPRO of Newport and Huntington Beach South Jake Ness 21531 Surveyor Cir

Huntington Beach, State 92646 (714) 962-9222 jness@servprohbs.com — www.servpronewportbeach.com

S M Painting Corp.

Salvador Munguia

417 S. Associated Rd. #212

Brea, CA 92821 smpaintscheduling@gmail.com

Snappt Inc.

Daniel Cooper

6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Real Estate & Property Management

1927 Harbor Blvd., #370

Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 68 for the location of our ad.

Southern California Edison-Multi Family Program

Mary Finn Parker

1515 Walnut Grove Ave

Rosemead, CA 91770 (714)307-5274 mary.finn@sce.com — www.sce.com

Spicer Mechanical

Chad Hegreberg

1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11

Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com

Sullivan Property Management

Marco Vartanian

2101 E Fourth St., Suite 200A

Santa Ana, CA 92705

(714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County.

See the Advertisers Index on Page 68 for the location of our ad.

Surface Experts of South Irvine

Heath White 25 Grandbriar

Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com

The Bee Man SVN / Vanguard — Cameron Irons

Cameron Irons

120 W. 5th Street #210

Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 68 for the location of our ad.

TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

TASORO Products

Annie Bing

14107 Brighton Ave Gardena, CA 90249 (714)925-0598 ab@tasoroproducts.com

The Door & Window Company

Elsa Pizana

1529 W. Alton Avenue

Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

The Liberty Group

Carrie Floyd

11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson

1303 Avocado Ave #260

Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com

We provide apartment property management in Southern California.

Titanium Restoration Services Company

Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave.

Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern

600 Anton Boulevard

Costa Mesa, California 92626 (213)362-5288 pdavern@torreypinesbank.com

Total Rooter & Plumbing

1920 W. Commonwealth #2304

Fullerton, CA 92837 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

TouchPoint

Brian Maguire

13681 Newport Ave, Suite 8118

Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com

Trane/American Standard

Brett Massie 2315 185th Avenue East

Lake Tapps, WA 98391 (206) 406-3307 Brett.Massie@TraneTechnologies.com

Trident Inspection Group

Jeff Clark

1572 Lanai Way

Tustin, CA 92780 (714) 644-0122 jeff@tridentinspectiongroup.com

Urban Surfaces

Brandon Cutler

2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela

2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700

Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com

VERO

Richard Philpot

335 Madison Avenue, 4th Floor

New York, NY 10017 (703) 850-8730 richard@sayvero.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave.

Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heaters Only Inc.

Yana Carpenter

970 E. Main Street #200

Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr, Fl 2

Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez

1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

WICR Waterproofing & Decking

901 E. Taquitz Canyon Way, Suite A105

Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net

Willdan Energy Solutions

Ross English

2401 East Katella Avenue, Suite 300 Anaheim, CA 92806 (844) 387-5463 MFEEP@willdan.com

Yardi Systems Inc.

430 S. Fairview Avenue

Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com

Ygrene Energy Fund

Emily Ramey

2100 South McDowell Blvd.

Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey

145 S Fairfax Ave

Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com

Zen Ecosystems Jack McKee

2901 West Coast Highway Suite 353

Newport Beach, CA 92663 (310) 994-6949 jack.mckee@zenecosystems.com

Zumper

49 Geary St.

San Francisco, CA 94108

714) 262-4213 darcy@zumper.com

Category

AIR CONDITIONING & HEATING

JM Air Conditioning & Heating 4

APPLIANCES—REPAIRS, PARTS, RENTALS

Lin-Ed’s Appliance Service & Repair 53

ORCO Apartment Supply 35

R&B Wholesale Distributors, Inc. Back Cover

APPRAISALS /VALUATIONS

ASPHALT SALES & SERVICE

AMS Construction 67

C & C Paving Company, Inc. 70

ATTORNEYS

Block & Associates Inside Back Cover

Brennan Law Firm 9

Pagter and Perry Isaacson 14

BATHROOM RENOVATIONS

Buffalo Maintenance, Inc. 15, 59

OC Professional Maintenance Team 63

South Coast Construction & Repair 55

BLINDS

Apex Window Decor 68

BOILER SYSTEMS

DCM Services 70

CABINETS/REFINISHING

Buffalo Maintenance, Inc. 15, 59

South Coast Construction & Repair 55

CARPENTRY

Buffalo Maintenance, Inc. 15, 59

CARPETS

Carpet Crafts 17

ORCO Apartment Supply 35

R&B Wholesale Distributors, Inc. Back Cover

COIN-OPERATED LAUNDRY EQUIPMENT

ACE Commerical Laundry Equipment, Inc. 25

National Service 13

COLLECTIONS

Block & Associates Inside Back Cover

CONCRETE MAINTENANCE & REPAIR

AMS Construction 67

Buffalo Maintenance, Inc. 15, 59

C & C Paving Company, Inc. 70

CONSTRUCTION

AMS Construction 67

Buffalo Maintenance, Inc. 15, 59

COUNTERTOPS

Buffalo Maintenance, Inc. 15, 59

DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING

Buffalo Maintenance, Inc. 15, 59

Rash Yambo Decking & Stairs 18

DOORS, WINDOWS

OC Professional Maintenance Team 63

DRAINS

Aarow Drain & Plumbing 54

California Rooter & Plumbing 43

DRAPERIES/BLINDS/WINDOW COVERINGS

Apex Window Decor 62

R&B Wholesale Distributors, Inc. Back Cover

DRYWALL

AMS Construction 67

OC Professional Maintenance Team 63 Sondance Painting 62

EARTHQUAKE RETROFITTING

Optimum Seismic 69 ELECTRICAL

AMS Construction 67

Buffalo Maintenance, Inc. 15, 59

OC Professional Maintenance Team 63

ENVIRONMENTAL SERVICES

American Environmental Specialists 48 EVICTIONS

Block & Associates Inside Back Cover

FENCING & GATES

Buffalo Maintenance, Inc. 15, 59

OC Professional Maintenance Team 63

FLOORING, REPAIRS, TILE

Buffalo Maintenance, Inc. 15, 59

Carpet Crafts 17

Floor & Decor 57

HANDYMAN

Buffalo Maintenance, Inc. 15, 59

South Coast Construction & Repair 55

HEATING & AIR CONDITIONING

JM Air Conditioning & Heating 4

INSURANCE

Farmers Insurance —

Theresa Simes Agency 56

INTERNET/WIFI SOLUTIONS

Dish Fiber 65

KITCHEN RENOVATIONS

MTD Kitchen 19

OC Professional Maintenance Team 63

South Coast Construction & Repair 55

LEAK DETECTION

California Rooter & Plumbing 43

LENDING

Alliance Portfolio 61

Bona Fide Mortgage 16

Genesis Bank 45

MAIL BOXES

ORCO Apartment Supply 35

R&B Wholesale Distributors, Inc. Back Cover

MAINTENANCE, REPAIRS, PRODUCTS

Buffalo Maintenance, Inc. 15, 59

OC Professional Maintenance Team 63

R&B Wholesale Distributors, Inc. Back Cover

MOLD REMEDIATION

American Environmental Specialists 48

PAINT SALES & SERVICE

AMS Construction 67

OC Professional Maintenance Team 63

Rash Yambo Decking & Stairs 18

Sondance Painting 62

PLUMBING, CONTRACTORS SUPPLIES

California Rooter & Plumbing 43

EZ Drain & Plumbing 48

OC Professional Maintenance Team 63

ORCO Apartment Supply 35

Total Rooter & Plumbing 2

PROPERTY MANAGEMENT

JLE Property Management Inc. 47

Orange County Property Management 49

Roberts Management & Investments 64

South Coast Real Estate & Property Mgmt 11

RAIN GUTTERS

Argos Home Systems 14

REAL ESTATE INVESTMENTS

CBRE Insert, Inside Front Cover

Kay Properties and Investments LLC 57

Perch Wealth 33

South Coast Real Estate & Property Mgmt 11

SVN | Vanguard Commercial Real Estate

Advisors — William Webster 29

W. R. Gorman 60

ROOFING

AMS Construction 67

Guardian Roofs Insert, 20 McCarthy Roofing 7

OC Professional Maintenance Team 63

Royal Roofing 23

UTILITY BILLING

Livable 27

Southern California Regional Energy Network 39

WATER HEATERS

California Rooter & Plumbing 43

ORCO Apartment Supply 51

WINDOWS

AMS Construction 67

OC Professional Maintenance Team 63

S

ince 1984, our team has been making California buildings safer, performing full-service seismic retrofit engineering, steel fabrication

construction on soft-story apartments, historical structures, non-ductile concrete buildings, steel frame and unreinforced masonry buildings throughout the state of California.

business model is built on value engineering: a systematic method of achieving the optimum ratio of functionality, safety and cost effectiveness.

believe that superior customer service is the foundation of any business, and we customize every project to suit the individual needs of our clients.

in All Building Types

Full-service Team

In-house Licensed Engineering,

1984,

team

McCarthy

Seismic Retrofit