October 2023 Apartment News Magazine by Apartment Association of Orange County

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIII • October 2023

Rent Control: In City Council Chambers, the Courts, and the Court of Public Opinion See pages 10 and 28

In This Issue Are Your Building’s Balconies Safe?....................................................................... 16 Managed Wi-Fi, Bulk Wi-Fi and Connectivity Infrastructure ................................. 18 Addressing IRO Misconceptions............................................................................ 22 SCOTUS Declines to Hear New York Rent Control Case............................................ 28 Unlocking Tax Relief: Property Owners Navigate a Way to Decrease Expenses...... 32 Pulse on the Marketplace..................................................................................... 34 September Multifamily Mingle Recap................................................................... 36

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXIII • October 2023

Contents AAOC Education & Events

Departments

5 Legal Changes on the Horizon

4 President’s Message — There’s That Saying About Old Dogs and New Tricks…

23 1031 Exchange Webinar 25 Active Assailant Response and Prevention 26 2024 Multifamily Forecast

6 Sacramento Report — Red Tape and Bureaucratic Blues for Apartment Renovations; Family Move-Ins.

37 Workplace Harassment

10 Orange County Legislative Watch — Rent Control Supporters are Getting Desperate…and that Should Scare You Even More

63 Welcome Home OC Property Provider Webinar

12 Legal Corner

67 Holiday Party & Dinner

14 Dear Maintenance Men

30 Intellirent Screening & Marketing

Features 16 Are Your Building’s Balconies Safe? By Ali Sahabil 18 Managed Wi-Fi, Bulk Wi-Fi and Connectivity Infrastructure By Doug Pike 22 Addressing IRO Misconceptions By Powered by IRO 28 SCOTUS Declines to Hear New York Rent Control Case By Ayiesha Beverly

32 Unlocking Tax Relief: Property Owners Navigate a Way to Decrease Expenses By Mercedes Shaffer

46 The Benefits of AAOC Membership 47 Welcome New Members 48 Supplier Corner — Southern Cross Property Consultants 49 Supplier Directory 53 Supplier Contact Index 66 Advertisers’ Index — Category 68 Advertisers’ Index — Alphabetical

34 Pulse on the Marketplace 36 September Multifamily Mingle Recap

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

October 2023

www.aaoc.com

Apartment News

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October 2023

CALENDAR OF EVENTS OC TOBER

NOVEMBER

3 - Fair Housing Certification Training

1 - CRHP (Fall) #8

Tuesday, 9–11 am, Online

Wednesday, 8:30–11:30 am, Online

4 - CRHP (Fall) #4

2 - 1031 Exchange (Kay Properties)

Wednesday, 8:30–11:30 am, Online

Thursday, 10–11 am, Online, see page 23

9 - SB 721 Balcony & Deck Inspection

6 - Welcome Home OC

Monday, 1–2 pm, AAOC Office

Monday, 10–11 am, Online, see page 63

10 - Board of Directors Meeting

8 - CRHP (Fall) #9

Tuesday, 6 pm, Online

Wednesday, 8:30–11:30 am, Online

11 - CRHP (Fall) #5

13 - Active Assailant Response Training

Wednesday, 8:30–11:30 am, Online

Monday, 10–11:30 am, Online, see page 25

11 - General Membership Meeting

14 - Board of Directors Meeting

Wednesday, 7–8:30 pm, Santa Ana Elks Lodge

17 - Sexual Harassment Prevention Training

Tuesday, 6 pm, Online

14 - NAA Assembly of Delegates

Tuesday, 9–11 am, Online, see page 37

Tuesday, San Diego

18 - CRHP (Fall) #6

15 - CRHP (Fall) #10

Wednesday, 8:30–11:30 am, Online

23 - Legal Webinar—A Rental Housing Legal Refresher and Overview of New Laws for 2024 Monday, 10 am, Online, see page 5

25 - CRHP (Fall) #7 Wednesday, 8:30–11:30 am, Online

26 - Lunchtime Learning Thursday, 12–1 pm, Online

30 - Intellirent Screening & Marketing Monday, 10–11 am, Online, see page 30

15 - NAA Assembly of Delegate Wednesday, San Diego

16 - NAA Assembly of Delegates Thursday, San Diego

23 - Thanksgiving Day Thursday, Office Closed

24 - Thanksgiving Holiday Friday, Office Closed

29 - CRHP (Fall) #11 Wednesday, 8:30–11:30 am, Online

Apartment News Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of TheOrange Resources You Want — The Representation You Need — Since 1961 County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com Executive Director – David J. Cordero Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press n n

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

October 2023

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Directors

Christine Baran Alan Dauger n Amy Fylling n

Directors Emeriti

Ronald Berg Vicki Binford n David A. Cossaboom n Nicholas Dunlap

Nathan Poth Laurel Dial Julia Araiza Rick Roshan Frank Alvarez Craig Kirkpatrick Stefanie Koslosky

Stephen C. Duringer Jerry L’Ecuyer n Nick Lieberman

www.aaoc.com

John Tomlinson Randy Combs Denise Arredondo

Apartment News

PRESIDENT’S MESSAGE B y J ohn T omlinson P resident

There’s That Saying About Old Dogs and New Tricks…

arlier this year, it occurred to me that all of my degrees were from the 1980s and 1990s, and I became gravely concerned that my now 30-year-old skill set was at risk of becoming outdated. I needed a brush-up—a refresher. With that revelation in mind, I decided to pursue a Certificate in Digital Marketing from Columbia Business School Executive Education. For instance, for years, I had used and was most familiar with—and largely dependent on the performance of— platforms like Facebook. I had heard of other social media platforms like Twitter (now known as X), Instagram, and YouTube, but I never explored their potential. As traditional media formats (i.e. print) continue to fade into the rearview, we as both business and community leaders have a responsibility to ourselves and our clients to be adaptable during the rise of digital media.

Just as our marketing needs evolve, our marketing practices must take into consideration new channels available in our markets. Depending on your target audience and goals, different platforms can be used to yield a wide range of—both complementary and compounding—results. For instance, more and more customers are leveraging mobile devices and applications. A lot of us are already using third-party advertising providers, as they are proficient in their trade. Are you maximizing your “spend” by curating your marketing for mobile-users? Not only is the number of available options greater and more specialized than ever, the unprecedented amount of feedback available to us as property owners—and knowing how to leverage this new information—is paramount. At an absolute minimum, I think it is crucial to understand these performance metrics are available, especially regarding the effectiveness of our digital

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marketing campaigns. To put it simply, the need to be fluent in analytics in order to prudently allocate our marketing dollars is paramount. As a member of the Apartment Association of Orange County, which service(s) or benefit(s) do you value most? Is there anything you dislike or believe could be done differently or more beneficially? And, most importantly, what information and content are you looking for in the pages of Apartment News Magazine? Email me at president@aaoc.com or visit www. aaoc.com to provide us with direct feedback on these topics, my monthly president’s message, and more. As a case study, I am also interested in knowing how many of you have contemplated and have employed customer loyalty programs? A healthy feedback-loop. Now that’s something even this old analog dog can get behind. Here’s to your future.

Legal Changes on the Horizon A Rental Housing Legal Refresher and Overview of New State Laws for 2024 Now is the time for rental housing providers to get a refresher on some of the key state and local laws that affect their operations, and prepare for the new state laws that will take effect in the new year. Find out what changes are coming to the eviction process, rent and security deposit collection, tenant screening, and more. Plus, receive an update on local rent control, fair housing, and ADA laws, and other emerging legal issues. Don’t miss this opportunity to stay ahead of the curve and protect your rental property investments and operations.

Presenter:

Date: Time: Location: Cost:

Monday, October 23, 2023 10 a.m. Zoom Webinar $30 members

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www.aaoc.com

Apartment News

SACRAMENTO REPORT B y R on K ingston

Red Tape and Bureaucratic Blues for Apartment Renovations; Family Move-Ins.

re you contemplating a substantial remodel of your existing residential rental property, or are you considering acquiring a property and then initiating major renovations that will result in tenants being displaced for more than 30 consecutive days? New state law will, at the very least, affect your decision-making process about whether you undertake the task of improving the property to that extent.

Let’s look at how that new law affects the size, scope, type, amount, and necessity of the improvements, the conflict with the constitution, existing privacy laws, and if that was not enough, encourages tenants, city attorneys, county district attorneys and the state attorney to name you a litigant. SB 567 (Durazo) redefines “no-fault” eviction where an owner intends to demolish or substantially remodels residential real property, where: • A “remodel” must not be able to reasonably be accomplished in a safe manner that allows the tenant to remain in the dwelling and must require the tenant to vacate the property for at least 30-days (all of this is open to interpretation and litigation). • The tenants (all of them) are not required to vacate the property on any days where a tenant could continue living in the dwelling without violating health, safety, and habitability codes and laws (once again, this is open to interpretation and litigation). Property owners who intend to remodel must describe the remodel to be completed to all tenants, the approximate expected duration of the remodel, and: • Provide a copy of the building permit (now, the waiting period to evict the tenants will increase exponentially because owners did not need to wait multiple months

Apartment News

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October 2023

to begin eviction and initial remodeling). • Notices to the tenants must state the if there is a need to abate hazardous materials must include for the first time ever, copies of the signed contracts with the contractor hired by the owner to complete the remodel which “reasonably” details the work that will be undertaken. • A notification that if the tenant is interested in reoccupying the rental unit, the tenant must inform the owner of their interest. Where an owner contemplates moving themselves, their spouse, domestic partner, children, grandchildren, parents, or grandparents into the unit, on the other hand, those persons(s) must occupy the property for 12 continuous months as their primary residence and must move in within 90 days following the tenants’ departure (there are limited exceptions). Should the owner decide to pursue this new avenue to regain possession, the owner shall provide the name or names and relationship to the tenant and the tenant may request proof that the intended occupant is an owner or related to the owner. In this case, an owner may violate federal and state law if an intended occupant is related to the owner by requiring the owner to release the name and relationship because the owner may violate the U.S. Constitution purSacramento — continued on page 8

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Sacramento — continued from 6 suant to the First, Third, Ninth and Fourteenth Amendments by mandating disclosure of information about Californians against their will. The right to privacy is a fundamental right. The right to privacy is essential for protecting human rights, democracy, and personal freedom. In addition, SB 567 forces owners to violate Article 1, Section 1 of the California Constitution, which gives each an “inalienable right’ to pursue and obtain privacy. SB 567 also forces owners to violate the California Consumer Privacy Act of 2018 by denying some consumers— renters in this case—rights that private citizens have fought lifetimes to achieve. Thus, the ever-present question is why should one new law destroy how personal information is obtained, distributed, used, disseminated, and safeguarded? Why? Because the legisla-

ture and Governor said so! To compound the difficulties of this new law, city attorneys, county district attorneys and the state attorney general are incentivized to sue property owners that seek to improve, remodel, or use the property for their family. There are additional issues to consider should owners want to engage in substantial remodeling or moving a qualified family member into the property because we submit that the new law disincentives owners to undertake substantial improvements to property or help family members live in the property. For an owner to move family members into the property, the owner must be a “natural person” who has at least 25% ownership interest. This will have a dramatic impact on potential owners’ decision-making process to acquire and improve property. It will affect property that is currently owned and rental property that may be acquired in the future. Thus, this will

deter potential owners from investing. The new law serves as an additional impediment to ownership because an owner cannot control for involuntarily distributing personal information about family member(s) that will occupy one or more of the dwelling units. The owner that is to disseminate the personal information about the family members will also have to expect the state Attorney General to sue them for violating multiple laws. Please remind us, then, why would an owner or prospective owner own and improve rental property? Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede , V ice P resident of E xternal A ffairs

Rent Control Supporters are Getting Desperate… and that Should Scare You Even More

y now you have heard that the “Justice for Renters” initiative, underwritten by Michael Weinstein’s AIDS Healthcare Foundation—yes, money intended to provide support services to AIDS patients is being used to push for stricter statewide rent control—will be on the November 2024 ballot. However, property owners have started fighting back.

• The coalition to oppose Weinstein has already set out a plan to outraise what it did for its opposition to his previous rent control initiatives— Proposition 10 (2018) and Proposition 21 (2020). • A ballot initiative petition is now also circulating that would ban Weinstein (or others) from using foundation funds for political purposes. • The rental registry in Santa Ana that was launched this summer has been seen as so invasive that property owners and residents, alike, are pushing back on the city’s compliance mandates. • The recall election for Santa Ana City Councilmember Jessie Lopez (Ward 3), who was a major proponent of rent control in Santa Ana, has been set for November 14, 2023. Additionally, there has been considerable progress on AAOC’s lawsuit against the city of Santa Ana which has highlighted major problems in the way the city’s rent control ordinance was passed—with an administrative law judge even recently indicating there may be major problems that the city allowed to occur when it was passed. Furthermore, there has been some notable online coverage on the rent control issue in Orange County— • The OC Independent exposed the issues with the rent registry’s invasive and potentially illegal nature—

Apartment News

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October 2023

Santa Ana Rental Registry Roll Out Criticized As Intrusive and Burdensome—OC Independent (ocindependent.com) • The Voice of OC has identified that the issues surrounding rent control in Orange County will lead to more cities looking at the policy—only to abandon it as a solution—Rent Control Might Be on the 2024 Ballot in Santa Ana; Will Other Cities Follow? (voiceofoc.org) There has been great progress in advocating for property owners’ rights. But that’s when rent control advocates get desperate... The Santa Ana City Council has recently begun working on some egregious policies— • First, council members attempted to require a 2/3 council majority to make future changes to the ordinance. • Then, they tried to override the city attorney’s direction against such a change • Now, they are trying to rush through and place a voter initiative on the November 2024 ballot to make rent control part of the city charter— and require a 2/3 majority to change the policies. In other words—they’re desperate. They know that Councilwoman Jessie Lopez is likely to be recalled this November.

They know they are going to lose their council majority when she is recalled. They know AAOC’s lawsuit poses serious threats to the city’s rent control ordinance and the pro-rent control majority. They see the writing on the wall— the party is over. Now, before you pop the champagne, remember the adage— “Desperate times call for desperate measures.” Take some time and watch the city council members’ actions at the September 19, 2023 meeting. The meetings are archived on the city’s website and viewable on YouTube— Agendas and minutes—City of Santa Ana (santa-ana.org) Erratic is an understatement—but this is what happens when those in control sense their political power is slipping away. The council majority is desperately trying to force through policies without fully vetting the impact of those policies.

• Donate to the AAOC Legal Defense Fund and support AAOC’s lawsuit against the city of Santa Ana —www.aaoc.com/legal-defense-fund. • Donate to the AAOC MultiCounty Property Rights PAC and support the political fight to oppose state and local rent control, and other issues-based threats to the rental housing industry— www.aaoc.com/store/aaoc-issues-pac.

• Donate to the AAOC PAC and support state and local political candidates who support our industry—www.aaoc.com/store/aaoccandidates-pac. Contribute what you can today. Our industry is in the fight of its’ life for the next 14 months. Your generous contribution and support will help determine our future.

• The rent registry that the city just rolled out violates several state constitutional provisions—and many federal housing policies. • The city rent control ordinance still has several state and federal constitutional problems before it is settled. • The city is still trying to decriminalize public intoxication, street racing, and at the same time providing voting rights to non-citizens. And the council majority is trying to jam through policies that not only codify these problematic policies—but would also require a 2/3 majority to make changes when additional shortcomings are uncovered. These are not just desperate grasps on power—they represent an irresponsible way to govern. So, what can you do?

October 2023

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Apartment News

LEGAL CORNER B y M ichael A. B rennan , E sq . B rennan L aw F irm

Questions & Answers I keep hearing about the “spread of rent control” and I know Santa Ana has it. But I recently heard it was defeated in Buena Park (as well as Claremont in Los Angeles County) and then I read somewhere that both cities are passing “Just Cause.” I’m a bit confused. Can you tell me the difference between “Rent Control” and “Just Cause”?

While some cities have both “Rent Control” and “Just Cause” rolled up into a single ordinance, (e.g., the City of Los Angeles) the two are very different and govern different activities. “Rent Control” is an ordinance enacted by a city in an attempt to limit the amount a landlord may increase rent during a 12-month period. Some cities have both a floor and a maximum increase, such as a minimum of 1.5% and a maximum of 10%. Other cities cap it at a specific percentage of the CPI change over the prior 12-month period. For example, a city can limit a rent increase to 60% of the change in CPI.

Apartment News

On the other hand, “Just Cause” is a set or laws governing the reasons for which a landlord may terminate a tenancy. There are typically two categories of permissible terminations, including “at fault” and “no fault” terminations. As you might imagine, “at fault” means the tenant did something wrong, such as failing to pay their rent, allowing an unauthorized occupant to live in the unit, or engaging in some type of nuisance behavior. “No fault” terminations mean the landlord is terminating the tenancy even though the tenant did nothing wrong. For example, a landlord may want to move him or herself, a child, or grandparent into the unit, or they may want to permanently remove the unit from the rental market altogether under a law known as the Ellis Act. While Santa Ana does, in fact, have both, Buena Park has “Just Cause” only. Still, even though Buena Park does not have its own Rent Control ordinance, unless your property falls under one of the exemptions provided, (e.g., new

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October 2023

construction less than 15 years old, etc.) residential rental units can still be governed by California’s version of rent control, known as the Tenant Protection Act of 2019 (AB 1482). Recently, I had a disagreement with my tenant who told me I couldn’t come in to her apartment because I hadn’t provided her with “proper notice.” It’s my understanding that as long as I provide at least 24-hour notice ahead of time, I am permitted to enter. Is that not the case? I sent her the text two days before I went over, and she still told me my notice was not “proper” so she didn’t have to let me in.

Sounds like you are dealing with someone who is both a bit difficult and knowledgeable. Conceptually, you are correct. Generally speaking, you can enter the unit upon providing the tenant with at least 24 hours’ notice, provided you are trying to get in during normal business hours. However, there are some limitations. For example, you

cannot simply “text” your 24-hour notice (unless the tenant replies, indicating you are given permission to enter). Instead, you have to either post it on the door, give it to them in person, or mail them a copy (adding 5 days for mailing). In other words, if you mail it, you have to do so at least six days before you want to go into the unit. We own a small residential building in Oceanside. Recently, a tenant failed to pay rent, so we gave him a three-day pay or quit notice. He then paid within the threeday period using a personal check that, you guessed it, bounced! Do I need to serve him a new three-day notice now?

No. Tendering rent is not established simply by giving you a personal check that is returned for insufficient funds. Instead, the check must clear and his failure to provide you a good form of payment amounts to a failure to comply with the three-day notice. You can move

My husband and I rented an apartment to two young men as roommates about two years ago. We took one month’s rent as a security deposit, since both had pretty good credit. One of them just vacated and is now demanding his half of the security deposit back. Do we need to give it to him and, if so, how do we do that and recover the loss of that half of the security deposit?

period) and should include receipts with the names, addresses, and telephone numbers for each vendor who provided either materials or labor. In the event you are the one who does the work, you are permitted to charge a reasonable fee for your time, but you still need to send a receipt containing the information above. Interestingly, California legislators recently passed a bill limiting landlords to a single month’s rent as the maximum security deposit.

Luckily, you are not required to return, or account for the security deposit until both of them have vacated and returned possession of the property. Instead, the tenant who vacated will need to work something out with the individual who stayed. Once both original lessees vacate, you will be required to account for the security deposit within 21 days of the date on which they returned possession. The accounting should be sent to the last known address of the tenants (unless the lease requires a shorter time

This information presented in this article is general in nature and provided to address typical landlord tenant legal issues. Specific facts and circumstances in connection with a particular situation you are experiencing should be discussed with your attorney. Brennan Law Firm has grown to become one the most respected and experienced landlord-tenant firms in the industry over the past 12 years. The firm can be reached at 855.285.2230. Visit www.MBrennanLaw. com for more information.

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Apartment News

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I’m getting my work check off list started before winter comes. Do you have recommendations of what should be on the check list? Lisa

Dear Lisa:

After checking and repairing any roof damage, we recommend looking at the outside walls of the property. Stucco, wood siding, or other vertical surfaces is the building’s skin. Cracks, breaks, and other damage to the siding invite “infection” to your building. This “infection” can take the form of wood rot, mold, siding delaminating or separation from the subsurface, and material breakdown of the stucco will cause discoloration and crumbling. Common siding material found in most buildings is stucco, wood, brick, vinyl, or concrete panels, etc. Water intrusion of the siding can find its way through the smallest cracks by capillary action or more directly from misaligned sprinklers or

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other water sources. A little known and often forgotten solution to leaky windows is the clogged weep holes along the bottom of the window frame and track. These weep holes clog with dust and debris and very easily can cause water to enter the building through the window frame or even through small cracks in the stucco or siding at the edges of the window frame.

to keep up with the changing seasons and adjustments for longer or shorter nights. There is nothing more frustrating than seeing the property all lit up at 5 p.m.—and it only gets dark at 7 p.m.—or even worse, the lights turn on at 7 p.m. and it has been dark since 5 p.m. Remember, the safety of your residents is at its greatest risk when it is dark and the lights are out.

Dear Maintenance Men:

It won’t be long before we need to change our clocks for winter. I’m a bit concerned about the lights at my apartment building. I have various fixtures, sensors, and timers, not one of which turns on the lights at the same time. Some don’t turn off-or-on at all. Any suggestions? Brian

Dear Brian:

There are two ways to effectively control exterior lighting: 1. A timer clock 2. A photocell for detecting light and dark Both time clocks and photocells have been around forever. We prefer to activate landscape lighting with a photocell as it is virtually maintenance free. A photocell will ensure the property has light only when it is needed and turn off automatically with the approach of daylight. Be sure the photocell is located where it can “see” ambient light and not near an artificial light source. A time clock needs constant attention in order

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October 2023

I am a new owner of a 1965 four-plex. I am living in the front owner’s unit. It truly is a great place to live but I am quite concerned about my privacy and the fact that I can hear my tenant’s conversations, and their TV or radio through the common wall between the units. I figure if I can hear them, they can hear me. I do know I probably lack insulation but do not want to make the expense of ripping drywall out and so on. Do you have any other suggestions? Tom

Dear Tom:

We agree, the worst job to do in an occupied unit is significant drywall work. The dust and debris are awful no matter how good your dust control method. Fortunately, in your case, you can address this problem by using a product called Acoustic-coat #150 which is basically a lightly textured, water-based flat latex paint, formulated with hollow ceramic microspheres and sound absorbing fibers and resins. To spare our readers a crash course in

chemistry, we will give you the basic highlights. Acoustic-coat #150 is a sound reduction paint, which can reduce sound transmission by 30% and will also dramatically reduce sound echo in the room. Acoustic-coat #150 can be used on walls and ceilings, and it also has excellent insulating properties. This sound reduction paint is most effective for speech range frequencies. The paint can be bought premixed or as a powdered additive and added to your paint. Please refer to this web site for more detailed info—www.ceramicadditive.com.

the proper use of the garbage disposal will be useful. Note what they should and should not put down the disposal unit. A few items to include on this “No No” list are: banana peels, potato skins, coffee grounds and any stringy food. Also make sure they turn on the water before using the disposer and put down small amounts of food at a time. Instruct your residents to not use the disposer as a trash can and then turn it on when full. It will clog.

Christmas and other holidays also mean more people than usual walking on your property. Is your property safe? What are some of the liabilities to worry about? Check trip and fall hazards. Do you have sprinkler heads sticking up above the grass near sidewalks? Use pop-up heads to solve this problem. Look for sidewalks that have been pushed up by tree roots. This can Maintenance Men — continued on page 17

Dear Apartment Owners and Managers:

We are getting close to the holidays, which means more people at your apartment buildings. Chances are, some of those residents will be inviting guests for dinner over the coming holidays. For some of these residents, this will be the first time this year they will turn on the oven! What are the odds you are just starting your own dinner or you are sitting down with your own guests when an emergency call comes to you on Thanksgiving Day from one of your residents? That call might be about a clogged sink or non-working oven with an apartment full of guests waiting for dinner. This scenario can ruin both you and your residents’ holiday. The answer is: Preventive Maintenance. Remember, the holiday season starts with Halloween and the demand on your properties only gets worse from there. Check each stove and oven for proper operation, many residents only turn on their ovens at this time of year, and the problem may be as simple as a pilot light being out. Also, check the oven’s temperature calibration with an oven thermometer. This time of year sees a higher than normal use of the plumbing, it may be a good idea to snake out or hydro jet your main plumbing lines. Also, sending a note to each tenant on October 2023

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Apartment News

Are Your Building’s Balconies Safe?

oastal communities provide an abundance of breathtaking views, often enjoyed from rows of balconies facing west to the ocean and setting sun. These perches are iconic in seaside communities—a big draw for tenants entertaining friends, relaxing with a book, or enjoying their own piece of the outdoors. Considered a valuable amenity in Southern California’s multifamily real estate market, balconies, decks, raised walkways and platforms can also be a significant liability. A series of collapses has prompted new laws in California requiring regular inspections of these structures to ensure safety. The most infamous of these collapses was a 2015 balcony failure in Berkeley that killed six young adults and seriously injured seven. Many of those victims were college students from Ireland. The accident sparked legislation requiring stricter building oversight and reporting, along with recurring inspections. The first law, SB 465, tightened

down on surveillance and reporting of shoddy construction. A second law, SB 721, known as the “Balcony Inspection Bill,” requires recurring inspections of decks, balconies and other “external elevated structures” in multi-family residential buildings to ensure their safety. The inspections must take place every six years, or sooner, if the property is sold. A third law, Senate Bill 326, requires homeowner associations to have their balconies inspected every nine years.

What causes balconies to fail?

Dry rot was determined to be the cause of the Berkeley collapse. The structure also had a history of complaints from tenants of a fungus growing out of the wood—a primary sign of dry rot, along with bubbling paint, spots of orange-brown spore dust, and brittle or spongy wood that crumbles at the touch. More than $20 million in settlements were paid to the families of the victims of that fatal fall, a clear sign that the situation was considered to

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BY ALI SAHABI, OPTIMUM SEISMIC

have been preventable. Faulty construction—including deficiencies in flashings, external joists, supports, and other areas of a structure that permit water seepage—can also significantly damage the integrity of a structure when left alone. The catastrophic Champlain condo collapse in Florida last year is believed to have been caused by years of water seepage and damage caused by an improperly installed concrete slab beneath a raised pool. Cracks in supporting columns, beams and walls had been caulked over repeatedly to cover the structural flaws.

What do balcony inspections entail?

A thorough and accurate inspection requires the right knowledge and experience. Generally, inspectors will look for the following signs that a structure may be compromised: • Moisture damage and wood rot, not just on the exterior, but deep inside framing cavities. Horizontal and parallel beams that support the deck should be inspected, as moisture can lead to decay of support beams. Proper moisture protection should be in place to avoid future problems. • Waterproofing materials and applications, such as flashings, membranes, coatings, and sealants that protect the load-bearing components of exterior elevated elements from exposure to water and the elements will also be inspected.

The construction of a structure will be reviewed. Connections should be installed with proper fasteners. Wobbly railings and loose stairs—usually the result of improper fastening—are all causes for concern. • Corrosion of metal fixtures and fasteners is also an indication of unsafe conditions. • Cracks in wood can be an indication of damage. • Flashing should also be checked to ensure it was installed properly and is not allowing moisture into the wood. Most apartment owners have worked very hard for their property. It may be what they rely on for their retirement income. It’s definitely smart to protect that investment and the income it generates. Keep yourself informed about the potential risks of earthquakes, as well as unsafe balconies, decks and other structures, not only to your building but to your own financial health and wellbeing, by having an inspections done by a reputable firm that can identify the most cost-effective approaches to repairs, if needed. For more information about the balcony inspection process, visit optimumseismic.com or call 833-978-7664 About the Author: Recently appointed to Los Angeles Mayor Karen Bass’ Transition Team, Ali Sahabi, previously received the California Governor’s Environmental and Economic Leadership Award for taking a sustainable approach toward community development and environmental restoration in the 543-acre Dos Lagos mixed-use development in Corona, CA. A licensed General Engineering Contractor (GEC), Sahabi is an expert in building resilience and sustainability. He is Co-Founder and Chief Operating Officer of Optimum Seismic, Inc., which has completed more than 3,500 structural retrofit and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California. Contact Optimum Seismic at (833) 978-7664 or visit optimumseismic.com to learn more about your adaptive reuse options for your building.

Maintenance Men — continued from 15 be solved with a concrete grinder or replacement of the section and removal of the tree root. Cut any low hanging tree branches and look for branches that may break in heavy winter wind or rain. Check your decking for cracks or damage and inspect the exterior stairways for wear and tear. Inspect all your garage door springs, winter wind and rain may make them heavy causing the door to close or fall unexpectedly. As a precaution, always replace both garage springs at the same time and throw away any used springs. Never install used garage springs. Check all property lighting and timers. Remember: Preventive Maintenance is cheaper than Emergency Maintenance! We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com. If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

October 2023

STATEMENT OF OWNERSHIP MANAGEMENT AND CIRCULATION 1. Publication Title: Orange County Multihousing Service Corporation/ Orange County/Apartment News 2. Publication No: 410000 3. Filing Date: 09/20/2023 4. Issue Frequency: Monthly 5. No. of Issues Published Annually: 12 6. Annual Subscription Price: $25.00 7. Complete Mailing Address of Known Office of Publication: 525 Cabrillo Park Drive, Suite 125, Santa Ana, Orange County, California 92701-5076. Contact Person: David Cordero, Telephone: 714-245-9500 8. Complete Mailing Address of the Headquarters of General Business Offices of the Publisher: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor: Publisher: Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076. Editor: David Cordero. Managing Editor: David Cordero, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076 10. Owner (If owned by a corporation, its name and address must be stated and also immediately there under the names and addresses of stockholders owning or holding 1 percent or more of total amount of stock. If not owned by a corporation, the names and addresses of the individual owners must be given. If owned by a partnership or other unincorporated firm, its name and address as well as that of each individual must be given. If the publication is published by a nonprofit organization, its name and address must be stated.) Orange County Multi-Housing Service Corporation, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701-5076. 11. Known Bondholders, Mortgages and Other Security Holders Owning or Holding 1 Percent or More of Total Amount of Bonds, Mortgages, or Other Securities: None. 13. Publication Title: Orange County Apartment News. 14. Issue Date for Circulation Data Below: 09/20/2023 15. Extent and Avg. No. Copies Single Issue Nature of Each Issue Nearest to Circulation Preceding 12 Mo. Filing Date a. Total No. Copies (Net press run) 1927 1915 b. Paid and/or Requested Circulation: (1) Paid/Requested Outside County Mail Subscriptions 443 434 (2) Paid In-County Subscriptions 1484 1481 (3) Sales Through Dealers & Carriers, Street Vendors, Counter Sales and Other NonUSPS Paid Distribution 0 0 (4) Other Classes Mailed Through USPS 0 0 c. Total Paid and/or Requested Circulation 1927 1915 d. Free Distribution by Mail (1) Outside County 0 0 (2) Inside County 0 0 (3) Other Classes Mailed Through USPS 0 0 e. Free Distribution Outside the Mail 0 0 f. Total Free Distribution 0 0 g. Total Distribution 1927 1915 h. Copies Not Distributed 0 0 i. Total 1927 1915 j. Percent Paid and/or Requested Circulation 100.00% 100.00% 16. Published Issue Date 9/20/2023 I certify that the statements made by me above are correct and complete. s/DAVID CORDERO

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Apartment News

Managed Wi-Fi, Bulk Wi-Fi and Connectivity Infrastructure

BY DOUG PIKE, CONTENT SPECIALIST, LINNELLTAYLOR MARKETING

There’s more than a one-size-fits-all Wi-Fi solution.

ental housing operators have an obligation to supply or facilitate reliable wireless internet service for their communities. With an increasingly mobile workforce, Wi-Fi connectivity has become a necessity for renters. During the 2023 Apartmentalize session, “Ask the Experts: Managed Wi-Fi, Bulk Wi-Fi and Connectivity Infrastructure,”

Apartment News

presenters broke down the different options available to operators, and the benefits of community-wide connectivity. The session stressed the importance of creating the best possible resident experience when making Wi-Fi decisions. Residents demand connectivity in their homes from the point of movein, not a week or two down the road

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October 2023

when an appointment can be scheduled with the cable company. “We’re shifting as an industry because residents are now connecting all kinds of devices to their Wi-Fi,” said panelist Rob Gayle, Senior Vice President of Business Development at WiFi — continued on page 20

October 2023

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Apartment News

WiFi — continued from 18 Carroll. “They’re connecting everything from their Roomba to their TVs, to their speakers to their thermostats, to whatever. They want those things set up on Day One.” Various Wi-Fi solutions—bulk, managed or retail—include varying set-up processes and renter benefits. The session, moderated by SmartRent Executive Vice President Mitch Karren and featuring Quarterra Director of Community Technology Justin Foster and Venterra Realty Director of Ancillary Services Josh Delzell, emphasized that Wi-Fi service can be a determining factor for prospective residents. • Retail Wi-Fi enables residents to individually select and change providers and service levels, though the price point is typically higher and requires a modem and cable connection in each home, as well as separate service and hardware for common areas.

• Bulk Wi-Fi provides internet service for each apartment home, typically at an optimal price due to economy of scale, though it removes provider choice from residents. Each home is equipped with a modem and cable connection, as are common areas and offices. • Managed Wi-Fi is similar to bulk but provides a more robust experience for residents, staff and guests. Residents can maneuver throughout the entire community on the same network without any downtime. The property staff can have their own dedicated network for mobile maintenance, and prospects can use the network for enhanced selfguided tours. Onsite teams, like residents, have an increasing dependency on Wi-Fi for their daily work-life needs, making reliable Wi-Fi an essential amenity. When it comes to Wi-Fi service, low cost and connection speed are the two must-

DO YOU KNOW... AAOC provides legislative representation and advocates for its members in Sacramento, in all 34 Orange County cities, and in 14 Riverside County cities?

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About the Author: Doug Pike is a Content Specialist at LinnellTaylor Marketing.

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

If you are struggling with a local law or regulation that is affecting you and your rental property operations, contact Chip Ahlswede at (714) 245-9500 or chip@aaoc.com.

haves for residents and the most compelling selling points for prospects. Ultimately, operators must select the option that best meets resident demands while also creating a strong network to support onsite teams and smart building technology. The session encouraged operators to consider the capital commitments and anticipated returns that accompany their selected service level. Also, while Wi-Fi infrastructure installation during development is relatively simple, retrofitting existing communities to managed service is more complicated. Panelists said the due diligence process is critical during retrofits, as is the longevity and adaptability of the chosen system. Strategic Wi-Fi implementation can deliver on all fronts or fail to meet the ever-changing needs of today’s multifamily communities if not done correctly.

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Apartment News

Addressing IRO Misconceptions An independent rental owner (IRO) is more involved in daily property management activities than one may think—here’s how IROs go above and beyond to serve local communities. BY POWERED BY IRO

ental housing plays a vital role in communities across the country, providing millions of individuals and families with safe and comfortable homes. Unfortunately, aspects of the apartment industry can be mischaracterized, leading to misconceptions about its business models and impact. The National Apartment Association’s (NAA) Independent Rental Owner (IRO) Committee wants to shed light on the realities of rental housing, addressing some misconceptions and presenting a clearer picture of the industry.

What Exactly Is an IRO?

Smaller rental portfolios—sometimes referred to as “mom-and-pop” housing providers—are independent rental owners. IROs are an individual or individuals that are active in both

Apartment News

the ownership and management of their properties. IROs can be smaller in scale or have multiple properties. They’re often on call 24/7 to help their residents and respond to emergencies. IROs are individuals who have invested their hard-earned savings into providing quality housing options for their residents, and this is how IROs pay their own bills, make a living and set aside for retirement. Contrary to popular belief, smaller owners make up the majority of the apartment industry. In fact, the National Association of Realtors notes that 46% of the nation’s 49.5 million rental units are small properties—those with just 1–4 units—and a whopping 70% of these properties are owned and operated by smaller housing providers. By acknowledging the significant presence of IROs, we can better appreciate the

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October 2023

diverse range of rental housing options available to individuals and families across the nation.

Operating on Narrow Profit Margins

IROs—like the broader rental housing industry—do not operate on highprofit margins. A significant portion of the revenue generated from rent is reinvested back into the property and community. Approximately 91 cents of every dollar of rent goes toward essential spends such as staffing, maintenance and critical expenses like property taxes and insurance, those necessary to ensure that rental housing remains operational for generations to come. By understanding the financial realities faced by IROs, a more balanced perspective on the industry’s operations can be fostered. IRO — continued on page 24

The Three Most Common 1031 Investment Options for Real Estate Investors

If you are considering making some changes to your real estate portfolio – maybe diversifying your holdings or investing out of state, you may wish to consider a 1031 exchange. This type of exchange allows you to defer paying capital gains tax on the sale of an investment property when the proceeds are used to buy another, similar property. This can be a useful tool for real estate investors, but there are different options that you will want to consider. This FREE webinar will walk you through the basics of a 1031 exchange, and the three most common options for real estate investors: •

Tenants in-common cash-out

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Presenter:

Date: Time: Location: Cost:

Thursday, November 2, 2023 1 p.m. Zoom Webinar FREE

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Apartment News

IRO — continued from 22 IROs are Integral to Community

Independent rental owners are far from distant operators, they are our neighbors and an integral part of our communities—often living onsite at smaller communities. They are teachers, emergency services professionals and members of various other professions, actively contributing to the well-being of society beyond their roles as rental property owners. For many, this is their one and only position—to provide housing as an independent rental owner. Linda Morris, a member of the NAA IRO Committee and President of Cambridge Management Company said, “As a rental property owner, we take pride in providing homes where our residents enjoy living. We strive to ensure our residents are well taken care of while living at their properties.” Further, IROs demonstrate their commitment to the community through charitable giving to residents and the

surrounding area. This includes delivering holiday cards to residents and working with the local community on food and clothing drives with different organizations. These acts of generosity not only support local organizations and initiatives but also exemplify the genuine care and dedication IROs have for their local communities. As we reflect on the realities of the rental housing industry, it is crucial to dispel misconceptions and acknowledge the contributions of IROs. These dedicated individuals, who comprise the majority of the industry, provide diverse housing options and invest in their communities. By recognizing the financial constraints they face and the positive impact they have on communities, we can foster a more accurate understanding of the rental housing industry. Let us celebrate the essential role IROs play as neighbors, professionals, community members and housing providers.

What’s Next

During the coming months, this column will continue to explore unique topics within the IRO community. In each, we’ll identify practical solutions and helpful hints for smaller owners nationwide. In case you missed it, read our first column at www.naahq.org/introducingiro-perspective-column.

NAA’s Independent Rental Owner Committee

The IRO Perspective Column is a thought leadership endeavor powered by NAA’s Independent Rental Owner (IRO) Committee, which advocates for all independent owners to the Board of Directors and Assembly of Delegates. NAA defines an IRO as an individual or individuals that are active in both the ownership and management of their properties. For more information and resources designed specifically for IROs, please visit NAA’s website.

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Being prepared can be the difference between life and death

Active Assailant Response and Prevention presented by

10:00 -11:30 a.m. 525 Cabrillo Park Drive, #125 Santa Ana, 92701

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Class Description: Attendees will learn techniques and tactics to improve their chances of surviving an active assailant situation, including barricade techniques, fighting tactics, and the proper survival mindset. Attendees will also learn the typical behavior patterns associated with someone on the pathway to violence, the concept of leakage, and how to report suspicious behavior to the proper authorities.

Contact: Sandy Gimpelson sandyg@aaoc.com (714) 245-9500 x1406

October 2023

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Apartment News

Registration is Open! APARTMENT ASSOCIATION OF ORANGE COUNTY

2024 MULTIFAMILY FORECAST Join our distinguished panel as they discuss:

THURSDAY

• Finding opportunities & getting deals done in today’s market

December 7, 2023 7:30–9:00 a.m.

• Operational challenges & financial considerations in a higher rate environment • Interest rate uncertainty and the impact on investment

The Pacific Club

• Election year threats: Rent control & the repeal of Costa-Hawkins

4110 MacArthur Blvd. Newport Beach, CA 92660

• Industry trends to watch

(Breakfast will be served)

Panelists:

Jerry Fink

Paul Julian

Co-Founder and Chief Operating Officer Bascom Group

President Advanced Real Estate Services, Inc.

John Williams

President and Chief Investment Officer Avanath Capital

Purchase tables and tickets at www.AAOC.com AAOC MEMBERS — $125 per person, $1,000 per table of 10 NON-MEMBERS — $200 per person, $1,750 per table of 10

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October 2023

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Apartment News

SCOTUS Declines to Hear New York Rent Control Case

BY AYIESHA BEVERLY, GENERAL COUNSEL, NATIONAL APARTMENT ASSOCIATION

With this decision, the prior Court of Appeals ruling stands.

n October 2, 2023, the Supreme Court of the United States (SCOTUS) denied certiorari (denied review) in Community Housing Improvement Program v. City of New York, New York (CHIP v. NYC). 74 Pinehurst LLC v. State of New York was redistributed for conference and will be reviewed again on October 6, 2023. The National Apartment Association (NAA) will continue to track the outcome of 74 Pinehurst LLC. The Court’s decision not to hear CHIP v. NYC is devastating to an industry plagued by years of ineffective rent control policies that only exacerbate housing affordability challenges.

SCOTUS’ decision also means that the ruling of the Court of Appeals for the Second Circuit stands. Earlier this year, in CHIP v. NYC, the Second Circuit affirmed the district court’s ruling that the owners (PlaintiffsAppellants) failed to state claims for violations of the Takings Clause. The Second Circuit reasoned that “no provision of the New York City Rent Stabilization Law (RSL) effected, facially, a physical occupation of landlords’ properties in violation of the Takings Clause because the landlords voluntarily invited third parties to use their properties.” The Second Circuit also reasoned that the “RSL did not effect a regulatory taking because the landlords

did not plausibly allege that every owner of a rent-stabilized property suffered an adverse economic impact.” However, rent control distorts the housing market by acting as a deterrent and disincentive to developing rental housing, often expediting the deterioration of existing housing stock. While done under the guise of preserving affordable housing, rent control policies hurt the very community they purport to help by limiting accessibility and affordability. NAA will continue to advocate on behalf of its members and encourage policymakers to implement effective policy solutions to help resolve the nation’s housing affordability issues.

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Unlocking Tax Relief: Property Owners Navigate a Way to Decrease Expenses

n times of economic uncertainty and market fluctuations, property owners are especially motivated to find innovative ways to mitigate financial challenges. This holds particularly true for real estate owners facing a dual threat – sinking property values and an unfavorable regulatory environment. In San Francisco, Los Angeles, Santa Ana, and other cities in California that suffer from restrictive local rent control laws, these factors have converged, prompting investment real estate owners to flood the counties with appeals to reduce their property assessments and tax payments.

San Francisco: A Tale of Shifting Fortunes

San Francisco, a city renowned for its vibrant tech scene and picturesque landscapes, has been grappling with a prolonged decline in real estate prices. As the city’s real estate market bears the brunt of economic challenges, property owners have increasingly turned to property assessment appeals as a means of reducing their tax burden. For the fiscal year that ended June 30, San Francisco tax filers asked for an average 48% reduction on property assessed at more than $60 billion, according to filings with the city’s assessor’s office compiled by Bloomberg. This approach enables them to lower their property tax payments, providing much-needed relief in an otherwise challenging economic landscape.

Apartment News

The Santa Ana Rent Restriction and Multifamily Property Value Implications

Meanwhile, in Santa Ana, property owners are facing a distinct challenge in the form of a 2.54% rent cap, coupled with approximately 20% year-over-year inflation of goods and services related to property ownership, all of which has contributed to the devaluation of multifamily rental properties. Rental properties are predominantly evaluated based on the income they generate, a principle that forms the foundation of real estate investment. In the context of Santa Ana, the implementation of a local rent cap introduced a unique dynamic. While the Rent Stabilization Ordinance aims to alleviate housing costs for tenants, they do not account for the rapidly rising costs of property ownership and have led to lost income and lower property values for housing providers. The constrained rental income potential has diminished the attractiveness of these properties to investors, causing a decline in their market value. Interestingly, this stands in contrast to the trend in neighboring primary residences that are not for rent, where values have surged. These properties, unaffected by rent caps, have capitalized on the robust demand for housing in the vibrant Orange County market, resulting in substantial value appreciation. Likewise, multifamily properties in the rest of Orange County that don’t have local rent control restrictions have also seen a sharp rise in rental prices and property values. This juxtaposition

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October 2023

BY MERCEDES SHAFFER, REALTOR

underscores the intricate interplay between market policies, rental income, and property valuations within the broader real estate landscape. My sense is that cities and counties that continue to unfairly punish housing providers will see more lawsuits challenging these policies, and a reduction in the availability of housing as investments in these markets are no longer attractive. The devaluation of multifamily rental properties in Santa Ana and other cities that have restrictive rent control laws underscores the need for property owners to explore alternative avenues to mitigate financial strain. Just as in San Francisco, appealing property assessments could offer a viable strategy for rental property owners looking to navigate these challenging times.

Conclusion

In times of economic upheaval and market uncertainties, property owners must adapt and explore innovative strategies to weather the storm. The experiences of San Francisco’s real estate community serves as a valuable blueprint for rental property owners in Sant Ana and beyond. By proactively engaging in property assessment appeals, beginning with getting a property valuation from a qualified real estate agent, owners can potentially reduce their tax burden and alleviate financial strain caused by sinking property values and regulatory constraints. As with any investment it’s best to explore your Tax Relief — continued on page 44

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Apartment News

Pulse on the

A Quarterly Review of Key Financial

2nd Quarter 2023 Update Apartment Data

Orange County

USA

Data Source Qualifications

2nd Qtr 2021

2nd Qtr 2022

2nd Qtr 2023

2nd Qtr 2021

2nd Qtr 2022

2nd Qtr 2023

Total Apartment Sales Transactions

4,641

4.894

2,395

Total Sales Volume

$574 Million

$699 Million

$354 Million

$54 Billion

$89 Billion

$25 Billion

• Actual Average Cap Rate

3.85

4.03

4.70

4.92

4.45

5.70

• Average Gross Rent Multiplier

16.07

17.69

17.85

13.87

15.29

13.56

• Price per Square Foot

$431.28

$488.91

$476.27

$174.74

$232.98

$185.48

• Price Per Unit

$345,794

$450,836

$447,344

$171,432

$235,496

$187,397

Average Rent Level

$2,245

$2,673

$2,738

$1,488

$1,739

$1,809

Annual Effective Rent Growth

6.1%

17.9%

1.2%

4.1%

14.5%

2.4%

Concession Percentage

3.9%

5.3%

3.6%

6.1%

5.7%

4.5%

Source: RealPage, Inc. www.realpage.com Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.

Average Occupancy Rate

97.5%

98.1%

96.2%

96.1%

96.8%

94.7%

Source: RealPage, Inc. Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted

Average Monthly Employee Wages** Apartment Building 2–4 Units Permits Issued by total # of units 5+ Units (not buildings)**

$5,578

$5,557

$5,532

$4,566

$4,786

$4,968

442

584

1,032

13,500

15,100

14,500

3,125

5,862

8,119

125,400

168,800

123,300

Source: Co-Star www.costar.com 5 unit + properties

Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

4.0%

8.6%

2.5%

5.4%

9.1%

3.0%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

9.2%

4.5%

4.9%

5.9%

3.6%

Source: U.S. Bureau of Labor Statistics; reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

Apartment News

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October 2023

Marketplace

Data for the Apartment Investor

Regression to the Mean? What Lies Ahead for Interest Rates

keep hearing interest rate forecasts being packaged into three words: “Higher for longer.” However, that phrase uses relative terminology—higher than what, longer than what? Federal Reserve Board member Raphael Bostic offered a kind of mini clue in September when he indicated that the Fed would need to keep interest rates higher for longer [and further elaborated] than historically happens. We’ll touch on the historical aspect later, but for the record, let’s stipulate here that no one is able to reliably determine where interest rates will be in the future, in the same way that no one is able to know future stock prices. Yes, there are educated guesses based on informed analysis, but with market conditions constantly in flux and black swan events regularly blindsiding markets, it’s impossible to predict the financial future with certainty. Rate forecasting is thus inherently dicey by the very nature of the universe within which interest rates operate. With that said, my read of the prediction of “higher” rates simply means: higher than current rates. There are, of course, different interest rates for different loan types. For our purposes we’ll focus on one important interest rate barometer: The tenyear U.S. Treasury security, generally considered the benchmark for longterm interest rates and used by lenders as a baseline for setting interest rates on things like mortgages loans.

As of this writing, the ten-year yield is 4.30%, suggesting that the “higher for longer” forecasters expect the tenyear yield to move above 4.30% in the future, which in turn implies that current 30-year home mortgage rates, now averaging roughly 7–7.25%, would stay north of those levels going forward. As to historical context… The past sixty-year average of the ten-year treasury yield = 6% That 6% sixty-year average breaks down by decade as follows: • 2013–2022: 2.15% • 2003–2012: 3.67% • 1993–2002: 5.89% • 1983–1992: 9.10% • 1973–1982: 9.36% • 1963–1972: 5.82% Given that the current ten-year treasury is at 4.30% versus the sixtyyear average at 6.0%, and applying a simplistic regression to the mean theory to those figures, the implication is that today’s interest rates would need to rise another 170 basis points to reach the sixty-year mean interest rate of 6%, an unpleasant prospect for borrowers. As to the second part of the forecast calling for rates to be higher for “longer,” the consensus view seems to hold to a traditional concept that rate levels will be a function of the strength of the US economy. Recessions bring lower interest rates as borrowing slows, while October 2023

B y N ick L ieberman

sturdy, growth economies provide no reason that interest rates need soften. So far, the data tells us that the U.S. economy is chugging along with modest growth and running at near all-time low unemployment, supporting the idea that a recession is not imminent and thus that rates can remain at elevated levels for an extended period (i.e. higher for longer). My own view is that already sharply higher short-term interest rates—the Fed has raised short-term rates by 525 basis points since March 2022—are becoming increasingly debilitating for ARM borrowers, portending economic stress in the near term that will soon suppress economic vitality, which would tend to have disinflationary effects and trigger a move to softer long-term interest rates. I don’t doubt the Federal Reserve’s strong resolve to shrink aggregate demand by keeping high short-term rates in place—bank prime rate is now 8.5%—to achieve its ultimate objective: a sustainable 2% inflation rate. Low inflation is what will bring down long-term interest rates. It may take a few years, but the powerful Fed has the tools to accomplish its objective and, therefore, I expect long-term rates to gradually decline as the high inflation numbers of the past almost two years are slowly but surely wrung out. That said, we’re not going back to

www.aaoc.com

Pulse — continued on page 38

Apartment News

September Multifamily Mingle Recap

pproximately 80 multifamily housing providers and industry suppliers gathered for an

evening of networking, tasty tacos, refreshing drinks, and general merriment at the Apartment Association of

L to R: Juan Vasquez (JWilliams Staffing, Inc.), Elsa Laufer (WASH Multi Family Laundry Systems), and Brandon Holland (JWilliams Staffing, Inc.).

Orange County’s (AAOC) Multifamily Mingle on Thursday, September 21 2023, at Citron Apartment Homes in

L to R: Monte Burtz, Jose Rivero and Brian Barker (Camp Constructions Services).

L to R: Mike Gourzis (CitySide Networks, LLC) and Sandy Gimpelson (AAOC). L to R: Michelle Lopez (Valet Living), Joshua Carmody (Greystar), William Estela (USGI Upland Group), and Erica Montgomery (Greystar).

Apartment News

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October 2023

Mingle Recap — continued on page 38

WORKPLACE HARASSMENT Are Your Employees Up to Date on Prevention Training? Senate Bill 1343 requires that all California employers with five or more employees provide sexual and workplace harassment prevention training to both supervisory and nonsupervisory employees. Training must take place within six months of hire or promotion and every two years thereafter. This Workplace Harassment Training will cover: Sexual Harassment Sex Discrimination Title VII Civil Rights Act Investigating Complaints

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Apartment News

Mingle Recap — continued from 36 Anaheim. AAOC wishes to thank its generous sponsors who helped to make this Multifamily Mingle possible: AFR Furniture Rental, Cityside Fiber, CCS Facility Services, Cox Communications, PRC Inc., Tasoro, USGI Upland Group, and WASH Multifamily Laundry Systems. Special thanks also go to Bob Heer (To’ and Mo’ Towing) for his photography services, and to Greystar for graciously opening up their community for the event. L to R: Thomas Bender (Berkadia), Dean Dauger and Alan Dauger (A&M Properties), and Adriana

Mingle Recap — continued on page 42 Mamola (Apartments.com).

L to R: Carrie Floyd and Denise Brandl (Rent.) and Vicki Bishop (Optim Real Estate Services).

L to R: Bennett Dipzinski and Annie Bing (Tasoro).

Pulse — continued from 35 3% thirty-year home mortgages. Longterm mortgages rates are gravitating away from the great recession and Covid low-rate years, a regression to the mean type phenomena. But, as I see it, there is still room for mortgage rates to settle into the 5 to 5.5% range within 12–18 months, down from today’s 7–7.25% range. The modern economic environment where central banks around the globe are increasingly synchronized to better manage interest rates will facilitate the process. Hang in there. L to R: Ruben Jauregui (Advanced Management Company), Natalie Deleo (PRC Restoration), Ricky Padilla (Tasoro), and Yomara Andrade (PRC Restoration).

Apartment News

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October 2023

CAREER CENTER AAOC is your new online source for connecting multifamily industry employers and job seekers in Orange County. Our Multifamily Career Center is designed to exclusively promote industry-specific job openings to current and prospective industry talent. Employers can post job openings, view resumes, and pre-screen candidates. Job seekers can search job openings, create alerts, post resumes, and apply online. The AAOC Multifamily Career Center features: Relevant, industry-specific job postings that will reach desired audiences Email notifications directly to employers’ and candidates’ inboxes Easy to use, web-based interface Competitive job posting rates for AAOC members and non-members

www.AAOC.com (714) 245-9500

info@aaoc.com

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Mingle Recap — continued from 38

L to R: Else Laufer (WASH Multifamily Laundry Systems), Mauricio Guzman (Multi Team – Interlink) and Vicki Bishop (Optim Real Estate Services).

L to R: Lisa Wetzel (InterLink Multifamily Staffing), Annie Bing (Tasoro), and Bennett Dipzinskig (Tasoro).

L to R: Yomara Andrade, Natalie Deleo (PRC Restoration), and Diana James (Rent.).

L to R: Shaye Andres (Intersolutions), Tony Lopez (WASH Multi Family Laundry Systems), and Stacey Reyes (AFR Furniture Rental).

L to R: Brian Barker, Chuck Howery, and Brian Barker (Camp Construction Services).

L to R: Eric Lenning (Strategic Sanitation Services) and Patrick Lee (LaundryUp).

Apartment News

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October 2023

Mingle Recap — continued on page 44

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Apartment News

Mingle Recap — continued from 42

Tax Relief — continued from 32

options with a professional to ensure you get the best deal and control risk. The Orange County multifamily housing market is still strong. In August, closed sales went up from 32 in July to 43 in August, and inventory went down from 144 multifamily properties on the market in July to 98 in August. With demand increasing, and supply decreasing, values continue to rise. Although obvious, it’s also worth calling out that the laws that target housing providers harm those they are supposed to help, violate the basics of our free market economy, and devalue the cities L to R: Stefanie Koslosky (BluSky Restoration), Jose Rivero, Monte Burtz, and Brian Barker (Camp that enforce them. Devalued properties Construction Services). decrease tax revenue for cities, which in turn limits city services and benefits for visitors and residents. It also all but eliminate one of the most approachable versions of the American dream. Attend housing provider conferences and you’ll realize the owners represent every walk of life, background, etc. that you can imagine. It’s just hard-working people trying to make a living and build a legacy. It seems many of the legislatures strangle these mom-and-pop businesses, and then feed the housing demand to large, well-funded institutions or chase housing providers to other counties. With so much change imposed by government, it’s important to use your vote wisely, and pursue legal action when our rights are infringed upon. Housing L to R: Van Vo (AAOC), AAOC President John Tomlinson (Tomlinson Management Group), Gissel Cuevas providers are a critical part of our econand Spartacus Avina (AAOC). omy, and we need to more effectively represent our interests. In the short term, if you feel that your property may qualify for a tax reduction, a property assessment appeal may offer some temporary financial relief.

L to R: Liz Pemberton and Jim Hunt (Zillow Rentals).

Apartment News

L to R: Kari Tamke (Insperity) and Shaye Andres (Intersolutions).

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October 2023

About the Author: If you’re considering buying, selling, doing a 1031 exchange or if you would like a free property valuation or comparative market analysis, call 714.330.9999 or email InvestingInTheOC@gmail.com. I’m Mercedes Shaffer, a multifamily and commercial real estate agent with Coldwell Banker, helping you build wealth one door at a time. DRE 02114448.

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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

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Apartment News

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Asbestos

Carpentry

S-Team Turn Overs

BMS CAT of Southern California LLC FIRST ONSITE Restoration Restoration Management Company

AMS Construction Buffalo Maintenance, Inc. CertaPro Painters of Yorba Linda

Asphalt Sales & Service

Carpet Sales & Service

Oliver Mahon Asphalt

KJ Carpet Wholesale R&B Wholesale Distributors, Inc.

Access Control Solutions A.S. Wise, Inc.

Accounting Services AllView Real Estate Clarion Management, Inc.

Attorneys

Anyone Home Entrata Rent Dynamics

Baker Law Group Brennan Law Firm Duringer Law Group, PLC Fisher & Phillips The Karlin Law Firm Kimball, Tirey & St. John LLP Newmeyer & Dillion, LLP Schiff & Shelton Wesierski & Zurek LLP, Lawyers

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Deck Inspectors Inc. DTS Pacific LLC Green Home Solutions TrueEnviro Zebra Construction Inc.

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration OC Professional Maintenance Team S-Team Turn Overs Surface Experts of South Irvine TASORO Restoration Services Company

Accounting Software Entrata MRI Software Yardi Systems Inc.

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Apartment Rental Publications & Services apartments.com Intellirent Rent. The Mogharebi Group Zillow Rentals

Apartment/Student Housing Colliers International Kairos Investment Management Company LaundryUp The Mogharebi Group Restoration Services Company Vesync

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Building Products Schluter Systems

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Cabinets/Refinishing Buffalo Maintenance, Inc. KJ Carpet Wholesale S M Painting Corp. S-Team Turn Overs Surface Experts of South Irvine TASORO The Door & Window Company

Cleaning Service Bio-One of Orange Crown Building Services Inc. Molly Maid of Irvine and Saddleback, and Temecula Valley Titanium Restoration Services Company

Collections CollectTech Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP National Credit Systems

Communications 3CS InfoSystems Cox Communications Knock CRM MRI Software

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. Precision Concrete Cutting Oliver Mahon Asphalt

Construction Alpha Structural Inc. AMS Construction Angelo Termite and Construction Aquinas HVAC Baldwin Construction Buffalo Maintenance, Inc. CAMP Construction Services DTS Pacific LLC EEEadvisor Ingersoll Rand KD Electric Company OC Professional Maintenance Team Optimum Seismic, Inc. PyroComm Systems, Inc. Schluter Systems Southern Cross Property Consultants

Supplier Directory — continued on page 50

October 2023

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Supplier Directory

Electrical

Furniture/Furniture Rental

Specialty AC Heat TASORO Zebra Construction Inc.

A-EV Installs Access Electrical & Lighting CCS Facility Services KD Electric Company ProPower Electric Co Inc.

AFR Furniture Rental CORT Furniture Rental

continued from page 49

Consulting 3CS InfoSystems Colliers International DTS Pacific LLC Insperity Intersolutions — Property Management Staffing Specialists Investment Capital Real Estate Section 8 Management Southern Cross Property Consultants

Content Restoration AMS Construction Green Home Solutions TrueEnviro

Contract Services CAMP Construction Services

Countertops Buffalo Maintenance, Inc. California Bath Restoration KJ Carpet Wholesale Surface Experts of South Irvine TASORO Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction EEEadvisor McCarthy Roofing WICR Waterproofing & Decking

Digital Management Services Drain Cleaning

Apex Window Décor R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing Resident IQ TAG / AMS, Inc.

Apartment News

Genesis Bank

Buffalo Maintenance, Inc. OC Professional Maintenance Team S M Painting Corp.

Estate Planning Exchange Resources, Inc. New York Life Kimball, Tirey & St. John LLP

Fencing & Gates Buffalo Maintenance, Inc.

Financial Planning New York Life

Fire Safety

Opti-Fit Fitness Solutions Promaxima Strength & Conditioning

Aquinas HVAC Crown Building Services Inc. Dryer Vent Wizard of Chino Hills, Ontario & Corona Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Specialty AC Heat

Handyman

Fitness Equipment

Dryer Vent & Duct Cleaning

A-EV Installs Access Electrical & Lighting KD Electric Company ProPower Electric Co Inc. REVS (Refuel Electric Vehicle Solutions)

Escrow

BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Bob Peters Fire Protection CCS Facility Services Green Home Solutions TrueEnviro PRC Restoration Precision Environmental Restoration Management Company

Draperies/Blinds/Window Coverings

General Contractor

American Environmental Specialists, Inc. American Environmental Specialists, Inc. Bio-One of Orange BMS CAT of Southern California LLC Green Home Solutions TrueEnviro Restoration Management Company Strategic Sanitation Services

Environmental Consulting & Training

Fire & Flood Restoration

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Plumb It Right! Total Rooter & Plumbing

Mesa Artificial Turf/Garage Doors Alpha Structural Inc. Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC BMS CAT of Southern California LLC Buffalo Maintenance, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration OC Professional Maintenance Team PRC Restoration S M Painting Corp. Western State Design, Inc. Zebra Construction Inc.

Armada Power GoPowerEV Pearlx Yardi Systems Inc.

Black Bird Fire Protection, Inc. Bob Peters Fire Protection FireAvert, LLC

Rent Dynamics

Electric Vehicle Products & Services

Energy Management

Garage Doors

Flooring KJ Carpet Wholesale Orion DCP Inc. Surface Experts of South Irvine TASORO Urban Surfaces

Furnaces Specialty AC Heat

www.aaoc.com

October 2023

Heating & Air Conditioning Aquinas HVAC CCS Facility Services Expressions Home Gallery Ingersoll Rand OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance AssuredPartners Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Entrata Farmer’s Insurance — Theresa Simes Agency ISU — The Olson Duncan Agency Navion Insurance Associates, Inc New York Life NFP Property & Casualty Prendiville Insurance Agency Rey Insurance Services, Inc. TheGuarantors

Internet Services 3CS InfoSystems Apartment SEO apartments.com CitySide Networks, LLC Cox Communications Google Fiber Rent.

Inspections Bob Peters Fire Protection EEEadvisor Southern Cross Property Consultants Zebra Construction Inc.

Investments American 1031 Carlyle CFG Investments, Inc. Exchange Resources, Inc. Kay Properties & Investments Company LordCap Green Morgan Skendarian Investment Real Estate Group New York Life

Janitorial CCS Facility Services Strategic Sanitation Services

OC Professional Maintenance Team ProPower Electric Co Inc. Specialty AC Heat WICR Waterproofing & Decking

Marketing Clarion Management, Inc. Effortless Ads Intellirent Rent Dynamics Zumper

Pool & Spa Service & Repair Pacific Coast Commercial Pool Service

Mold Remediation

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Schluter Systems

American Environmental Specialists, Inc. Bio-One of Orange BMS CAT of Southern California LLC FIRST ONSITE Restoration Green Home Solutions TrueEnviro Precision Environmental

Landscapes/Hardscapes

Moving & Mobile Storage

Kitchen Renovations

BrightView Landscape Services, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

Laundry Equipment & Services ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Landcare Logic National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems Western State Design, Inc.

Lending Institutions CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Genesis Bank Torrey Pines Bank

PODS For Business

Multi-Family Advisory Services

Defense International Corporation FPK Security Signal of OC/SD

Private Investigations FPK Security

AIM Properties Allen Properties AllView Real Estate API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group Fairgrove Property Management Intersolutions — Property Management Staffing Specialists JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management SVN / Vanguard — Cameron Irons

FIRST ONSITE Restoration Strategic Sanitation Services

Outdoor Furniture & Refinishing Bassett Outdoor Contract Legacy Customs Patio Guys

Paint Sales & Service

Parking

Mailboxes R Us

Community Boss Reliant Parking Solutions, LLC Zebra Construction Inc.

Maintenance, Repairs, Products

Pest Control

A-EV Installs Aquinas HVAC BG Multifamily Buffalo Maintenance, Inc. CCS Facility Services Clarion Management, Inc. Evolution Building Efficiency GQ Landscape Care, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc.

Private Security

Odor Removal

Magnesite Repairs Mailboxes

CertaPro Painters of Yorba Linda Crown Building Services Inc.

Products

A-EV Installs KD Electric Company ProPower Electric Co Inc. Buffalo Maintenance, Inc.

Power/Pressure Washing

California Energy-Smart Homes DTS Pacific LLC Exchange Resources, Inc. The Mogharebi Group

Behr Paint CertaPro Painters of Yorba Linda Dunn-Edwards Corporation EmpireWorks Reconstruction and Painting OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. S-Team Turn Overs West Coast Drywall & Paint

Lighting

Ironwood Plumbing, Inc. Plumb It Right! R&B Wholesale Distributors, Inc. Repipe Specialists, Inc Schluter Systems SmartFaucets Streamline Repipe and Plumbing Inc. Total Rooter & Plumbing Water Heater Warehouse

Angelo Termite and Construction Lloyd Pest Control Precision Environmental Western Exterminator Company

Pipe Restoration Plumb It Right! Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies California Rooter & Plumbing EZ Drain & Plumbing

October 2023

TheGuarantors

Property Management

Property Management Software Anyone Home Appfolio, Inc. Community Boss Entrata Luminous MRI Software Reliant Parking Solutions, LLC Rent Dynamics Rentler Resident IQ

Supplier Directory — continued on page 52

www.aaoc.com

Apartment News

Supplier Directory

Resident Screening

continued from page 51

Property Management Software (Continued) Snappt Inc. Vesync Yardi Systems Inc.

Property Management Staffing & Training Approved Real Estate BG Multifamily Multi Team Services NPM Staffing an InterSolutions Company Section 8 Management The Liberty Group

AllView Real Estate Intellirent MRI Software Rentler Resident IQ SafeRent Solutions Snappt Inc. Yardi Systems Inc.

Resident Services

Strategic Sanitation Services Valet Living David’s Tree Service, Inc. GQ Landscape Care, Inc. ManageMowed Mariposa Landscapes, Inc.

Security Services/Patrol Services

AllView Real Estate CBRE Multifamily SoCal — Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company The Mogharebi Group

Trash Services

Roofing

Real Estate/Investments

Real Estate Broker

Clarion Management, Inc. Section 8 Management

Tree Service

Argos Homes Systems McCarthy Roofing AllView Real Estate Carlyle CFG Investments, Inc. CBRE Multifamily SoCal — Dan Blackwell & Team Colliers International DM Smithco Gorman & Associates Investing in The OC Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) Section 8 Management SVN / Vanguard — Cameron Irons

Training

Entrata AMS Construction CAMP Construction Services Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing Royal Roofing.com (RWS&P, Inc.)

Rain Gutters

Knight Towing Professional Towing LLC TO’ and MO’ Towing

California Safety Agency Defense International Corporation FPK Security Securitas Security Services USA Signal of OC/SD Snappt Inc. USGI — Upland Group Vesync

Utilities & Sub Metering Conservice Google Fiber Livable Multifamily Utility Company Resident IQ Southern California Edison-Multi Family Program

Video Commercials Intersolutions — Property Management Staffing Specialists NPM Staffing an InterSolutions Company

Seismic Retrofitting & Engineering

Video Surveillance

Alpha Structural Inc. Optimum Seismic, Inc.

Assure by Remote Ally

Service and Leasing

California Rooter & Plumbing DCM Services, Inc H2O Heating Pros, Inc. R&B Wholesale Distributors, Inc. Specialty AC Heat Total Rooter & Plumbing Water Heater Man, Inc. Water Heater Warehouse Water Heaters Only Inc.

Snappt Inc. TheGuarantors

Solar Thermal Pearlx

Staffing Service Approved Real Estate BG Multifamily InterLink Multifamily Staffing Intersolutions — Property Management Staffing Specialists

Water Heaters

Waterproofing AMS Construction S M Painting Corp. Schluter Systems WICR Waterproofing & Decking

Reconstruction

Surface Restoration

AMS Construction Baldwin Construction DTS Pacific LLC EmpireWorks Reconstruction and Painting Orion DCP Inc. Precision Environmental S-Team Turn Overs Southern Cross Property Consultants WICR Waterproofing & Decking

AMS Construction Surface Experts of South Irvine

Tax Planning

Apartment SEO

Recycling

Exchange Resources, Inc.

Windows & Doors

Strategic Sanitation Services

Telecommunications

Rent Payment System

CitySide Networks, LLC Cox Communications

Bear Windows Inc. Crown Building Services Inc. Mesa Artificial Turf/Garage Doors Moore Replacements The Door & Window Company

MRI Software Resident IQ Section 8 Management

Apartment News

Sustainability/Green Energy California Energy-Smart Homes Green Home Solutions TrueEnviro Optima Pearlx

Towing Dedicated Transportation Services

www.aaoc.com

October 2023

Water Removal ATI FIRST ONSITE Restoration Precision Environmental Restoration Management Company

Website Development/Online Advertising

Apartment Association of Orange County’s

Supplier Contact Index (Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. 3CS InfoSystems Chris Counts 23450 Piedras Road Perris, CA 92570 (951) 990-9721 chris@3cs.net A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net A-EV Installs Liliana Phillips 8536 Hamilton Avenue Huntington Beach, CA 92646 (562) 519-0252 lily@ev-installs.com Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063 accesselectricallighting@gmail.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 68 for the location of our ad.

AFR Furniture Rental John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

AllView Real Estate Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com

Supplier Contact Index — continued on page 54

October 2023

www.aaoc.com

Apartment News

Supplier Contact Index —

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

continued from page 53

ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com Aquinas HVAC Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Apartment data and market research.

Alpha Structural Inc. Franchesca Hernandez 8334 Foothill Boulevard Los Angeles, CA 91040 (323) 943-5675 franchesca@alphastructural.com American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

See the Advertisers Index on Page 68 for the location of our ad.

Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

See the Advertisers Index on Page 68 for the location of our ad.

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management Margie Tabrizi 1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Adriana Mamola 3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

Armada Power Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com AssuredPartners Kate Shoemaker 2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com Baker Law Group John Baker 7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444 jbaker@bakerlawgroup.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Bear Windows Inc. George Torres 2501 Strozier Avenue South El Monte, CA 91733 (888) 470-2645 george@bearwindows.com — www.bearwindows.com

Apartment News

www.aaoc.com

See the Advertisers Index on Page 68 for the location of our ad.

Brian Berg Insurance Services, Inc. Brian Berg 25950 Acero, #345 Mission Viejo, CA 92691 (949) 243-9393 Brian@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Supplier Contact Index — continued on page 56

See the Advertisers Index on Page 68 for the location of our ad.

Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com BG Multifamily Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com Bio-One of Orange Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733 Cory@Biooneorange.com — www.biooneorange.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contractors, LLC Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933 Stefanie.koslosky@goblusky.com BMS CAT of Southern California LLC Michele Schueller 1321 North Blue Gum Street Anaheim, CA 92806 (714) 651-6017 mschueller@bmscat.com Bob Peters Fire Protection Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486 LaurieV@bobpetersfire.com Brennan Law Firm Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

October 2023

California

LICENSE #703820

Rooter & Plumbing Inc.

Servicing all of Orange County And surrounding Areas

*Account Price

Regular Price

Drains: Kitchen, Lavy, Tub, Laundry, Toilet Auger .................... $87.50 .......................... $119.50 BASIC SERVICE CALL .............................................................................................. $87.50 .......................... $119.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' .................................................... $97.50 .......................... $129.50 SLAB LEAK** Locate, Excavate, Repair, Back Fill & Concrete Patch .......................... $895.00 ...................... $1250.00 Backflow Testing/Service ................................................................................................................ Call for pricing Hydrojetting .................................................................................................................................................... Call for pricing

Gas & Water Leak Detection — Water Heater Installation Video Sewer Inspection — Hydro-jetting Backflow Service & Testing

WATER & GAS REPIPING 3 Convenient ways to order service request: Call, Fax or email for same day service if order before 2 pm. • Licensed, bonded and insured • One year written guarantee, parts and labor • 30 days on most drain cleanings

calrooter@yahoo.com 949-222-2202 • 714-505-0577 Fax 949-222-0214 * M – F 8:00 am – 5:00 pm ** Direct access, copper plumbing.

Call regarding Overtime & After hours rates

Se Habla Español

Prices subject to change without notice

See us on line at: www.calrooter.com October 2023

www.aaoc.com

Apartment News

Supplier Contact Index — continued from page 54

California Energy-Smart Homes Melinda Dinin 10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935 caenergysmarthomes@trccompanies.com California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CAMP Construction Services Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com Carlyle Minh Ta 1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180 minh.ta@carlyle.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 68 for the location of our ad.

CCS Facility Services Julie Randall 3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626 (949) 285-5079 jrandall@ccsbts.com CertaPro Painters of Yorba Linda Jeff Cornelius 2941 E Miraloma Avenue, Suite 7 Anaheim, CA 92806 (714) 420-5769 jeffcornelius@certapro.com CFG Investments, Inc. Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430 steve@cfginvestments.com — www.cfginvestments.com Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl Citizens Business Bank Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com CitySide Networks, LLC Mike Gourzis 550 West B Street 4th Floor San Diego, CA 92101 (833) 318-4646 mike.gourzis@citysidefiber.com

Apartment News

Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com CollectTech Kenneth Stumbo 981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096 ken@collecttech.com Colliers International Pat Swanson 3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com Community Boss Leah Griffiths 2911 1/2 Hewitt Ave Suite 8 Everett, WA 98201 (866) 387-7275 help@communityboss.com — http://communityboss.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com CORT Furniture Rental Karie Talke 2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711 karie.talke@cort.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com Crown Building Services Inc. Jason Maslach 548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com David’s Tree Service, Inc. Jay Olavarria 19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345 Jay@davidstreeservice.com—info@davidstreeservice.com DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Deck Inspectors Inc. David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489 Deck-Inspector@deckinspectors.com

www.aaoc.com

October 2023

Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Defense International Corporation Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA) Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com Dryer Vent Wizard of Chino Hills, Ontario & Corona Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365 cwalker@dryerventwizard.com Dryer Vent Wizard of Mission Viejo and Trabuco Canyon Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com DTS Pacific LLC Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Dunn-Edwards Corporation Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969 Jessica.Seitz@dunnedwards.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

EEEadvisor Omidreza Ghanadiof 6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com

Supplier Contact Index — continued on page 58

APARTMENTS | RESIDENTIAL | HOA | COMMERCIAL

Buffalo Maintenance Inc. The Apartment Specialist

WE ARE YOUR TRUSTED SOURCE AND SUPPORT TEAM

PROTOCOLS PROCEDURES TRAINED TECHS LICENSED CERTIFIED INSURED

WE ARE OPEN FOR BUSINESS BUFFALO MAINTENANCE, INC. IS YOUR ‘ONE-STOP SHOP’ FOR ALL ROUTINE MAINTENANCE AND CONSTRUCTION SERVICES

714.956.8371 | www.BuffaloMaintenance.com Licensed & Insured, CA LIC# 1010967

October 2023

www.aaoc.com

Apartment News

Supplier Contact Index — continued from page 56

Effortless Ads Madeline Nash 209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862 madeline@effortlessads.com EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Entrata Kristin Teale 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com Exchange Resources, Inc. Franck Bideau PO BOX 837 Huntington Beach, CA 92648 (949) 508-9827 Fbideau@Exchangeresources.net — http://exchangeresources.net Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

Apartment News

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Fairgrove Property Management Marco Vartanian — mvartanian@fairgrovepm.com 2355 Main Street, Suite 120 Irvine, CA 92614 (714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/ Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 68 for the location of our ad.

FireAvert, LLC Nathan Brown 1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306 nathan@fireavert.com FIRST ONSITE Restoration Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499 amit.gandhi@firstonsite.com — https://firstonsite.com/ Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

www.aaoc.com

October 2023

FPK Security Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com — www.fpksecurity.com Genesis Bank Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com Google Fiber Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com GoPowerEV Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

Supplier Contact Index — continued on page 60

October 2023

www.aaoc.com

Apartment News

Supplier Contact Index — continued from page 58

GQ Landscape Care, Inc. Mario Quiroz 4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009 mariomquiroz@gqlandscapecare.com Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 68 for the location of our ad.

H2O Heating Pros, Inc. Tim Caufield — timcaufield@h2oheatingpros.com P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insperity Kari Tamke 45 54th Place #4 Long Beach, CA 90803-3405 (562) 706-6090 kari.tamke@insperity.com Intellirent Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949) 400-1678 lisa@interlinkmultifamily.com Intersolutions — Property Management Staffing Specialists Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

*Half Off 2nd Drain

Investing in The OC Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management Denise Arredondo 700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 68 for the location of our ad.

Sondance Painting

Proudly Serving the 605 Corridor and North Orange County

NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

714-640-0699 | 562-656-6517 60

Apartment News

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October 2023

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

See the Advertisers Index on Page 68 for the location of our ad.

The Karlin Law Firm Scott Karlin 13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283 Scott@Karlinlaw.com — Mike@Karlinlaw.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Legacy Customs 1477 East Cedar Street Ontario, CA 91761 (909) 923-2558 x120 lily@meadowdecor.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

Supplier Contact Index — continued on page 62

See the Advertisers Index on Page 68 for the location of our ad.

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KJ Carpet Wholesale Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180 AR@kj-carpet.com Knight Towing Frank Mora 1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975 sales@knightstotherescue.com Knock CRM Amy Marthaller 1455 Northwest Leary Way, 200 Seattle, WA 98107 (714) 718-3891 amarthaller@knockcrm.com — https://www.knockcrm.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

See the Advertisers Index on Page 68 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com

October 2023

www.aaoc.com

Apartment News

Supplier Contact Index — continued from page 61

LordCap Green Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142 team@lordcapgreen.com — https://www.lordcapgreen.com Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com Mailboxes R Us Tony McDaniel 1980 N Glassell Street Orange, CA 92865 (714) 779-7779 tony@hillcrestconstruction.com ManageMowed Chris Michael 12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019 Chris.M@ManageMowed.com Rancho-Ontario@managemowed.com https://www.managemowed.com/locations/rancho-cucamonga Mariposa Landscapes, Inc. Larry Rudd 1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707 larry.rudd@mariposa-ca.com — www.mariposa-ca.com McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com See the Advertisers Index on Page 68 for the location of our ad.

Mesa Garage Doors Meridith Denos 4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566 mdenos@mesagaragedoors.com — www.mesagaragedoors.com Molly Maid of Irvine and Saddleback, and Temecula Valley Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skendarian Investment Real Estate Group 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com MRI Software Mary Greene 28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622 mary.greene@mrisoftware.com — http://www.checkpointid.com

Apartment News

Multifamily Utility Company Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531 San Diego, CA 92138 (800) 266-0968 sales@multifamilyutility.com Multi Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com National Credit Systems Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858 gmarshall@nationalcreditsystems.com National Service Company Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811 ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 68 for the location of our ad.

Navion Insurance Associates, Inc Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711 sstewart@navionins.com — www.navionins.com Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com New York Life Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459 kalucas@ft.newyorklife.com NFP Property & Casualty Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com OMNIA Partners, Multifamily Housing Peter Braun 1941 South Grant Street Denver, Colorado 80210 (303)910-7636 peter.braun@omniapartners.com omniapartners.com/multifamilyhousing

www.aaoc.com

October 2023

Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 68 for the location of our ad.

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com See the Advertisers Index on Page 68 for the location of our ad.

Orion DCP Inc. Yathrib Heredia 117 North Bewley Street Santa Ana, CA 92703 (949) 306-3995 Yheredia@Oriondcp.com Pacific Coast Commercial Pool Service Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com Pearlx Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com PK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com Plumb It Right! Terry Gepford 2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com PODS For Business Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Precision Concrete Cutting Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Supplier Contact Index — continued on page 64

WelcomeHomeOC and Apartment Association of Orange County Present:

Discover WelcomeHomeOC and its benefits for rental property providers!

Learn about WelcomeHomeOC, a program empowered by Orange County United Way. It’s the easiest way to benefit your business and the community through your rental unit. Whether you own or manage residential rental properties in Orange County, you need to know about this innovative landlord incentive and housing navigation program that gives you access to a ready pool of tenants and guaranteed income.

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“WelcomeHomeOC is the best conceived and most landlord-friendly social assistance program I have seen in three decades of property management. I wish it was everywhere.” –James Wohrman, President, FDC Management, Inc.

A Proven Program 120+ property providers and operators in the network

770+ people housed

Endorsed by Apartment Association of Orange County (AAOC)

Nationally recognized by HUD as a “bestpractice program”

EMPOWERED BY

October 2023

www.aaoc.com

REF 011023

To reach WelcomeHomeOC, visit our website at WelcomeHomeOC.org or contact us at WelcomeHomeOC@UnitedWayOC.org

Apartment News

Supplier Contact Index — continued from page 62

Precision Environmental Mark Taylor 4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com Prendiville Insurance Agency Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com ProPower Electric Co Inc. Angel Rodriguez 11138 Del Amo Boulevard #382 Lakewood, CA 90715 (562) 569-9864 angel@propowerelectricco.com Promaxima Strength & Conditioning Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com PyroComm Systems, Inc. Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798 jaket@itredrock.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 68 for the location of our ad.

Reliant Parking Solutions, LLC Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938 info@reliantparking.com Rent Dynamics Bryson Jensen 91 East 700 South Logan, UT 84321 (866) 513-7368 marketing@RentDynamics.com — https://rentdynamics.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com

Apartment News

Rent. Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rent.com - www.rent.com Repipe Specialists, Inc Daniel Johnston 245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269 daniel.johnston@repipespecialists.com Resident IQ Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662 sales@residentiq.com Restoration Management Company Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949) 274-6408 mlopez@rmc.com — www.rmc.com REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 68 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 68 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 68 for the location of our ad.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

S-Team Turn Overs Carlos Mercado 2030 East 4th Street Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

www.aaoc.com

October 2023

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com Schluter Systems Mary Yocum 15 Nantucket Lane Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com Section 8 Management Timothy McDaniel 2008 West Carson Street Torrance, CA 90501 (424) 318-2096 housing@section8management.com Securitas Security Services USA Jacob King 27275 Miraflores Mission Viejo, CA 92692 (619) 559-3020 jacob.king@securitasinc.com Signal of OC/SD Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/ S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com SmartFaucets Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com Snappt Inc. Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 68 for the location of our ad.

Southern California Edison-Multi Family Program Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — www.sce.com Southern Cross Property Consultants Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757 becky@southerncrosspc.com Specialty AC Heat Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Streamline Repipe and Plumbing Inc. Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737 streamlinerepipex@gmail.com Surface Experts of South Irvine Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408 hwhite@surfaceexperts.com SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com See the Advertisers Index on Page 68 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com TASORO Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/ The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com TheGuarantors Alexandra Nazaire 1 World Trade Center New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com We provide apartment property management in Southern California.

The Mogharebi Group Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465 Brett.bayless@mogharebi.com

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Wesierski & Zurek LLP, Lawyers Thomas B Cummings Esq. 1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000 tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com Western State Design, Inc. Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099 stam@westernstatedesign.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com Zillow Rentals Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — http://www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Towing company with 4 locations in Orange County.

Torrey Pines Bank Patrick Davern 600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288 pdavern@torreypinesbank.com Total Rooter & Plumbing 7201 Garden Grove Boulevard, Suite D, Garden Grove, CA 92841 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Urban Surfaces Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645 brandon.c@urbansurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse Chris Flores 1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562 chris@whwllc.com — https://thewaterheaterwarehouse.com/ Water Heaters Only Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com

October 2023

Do you know… AAOC fights for YOUR Private Property Rights? Support your PAC and Legal Defense Fund! www.aaoc.com

Apartment News

ADVERTISERS’ INDEX

October 2023 Apartment News Magazine

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Rent Control Supporters are Getting Desperate… and that Should Scare You Even More