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PROPOSITION
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VOL. LVIII
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November 2018
EXPANDS LOCAL GOVERNMENTS’ AUTHORITY TO ENACT RENT CONTROL ON RESIDENTIAL PROPERTY. INITIATIVE STATUTE.
OFFICIAL TITLE AND SUMMARY
California General Election
PREPARED BY THE ATTORNEY GENERAL
The text of this measure can be found on the Secretary of State’s website at http://voterguide.sos.ca.gov.
Tuesday • Repeals state law that currently restricts the SUMMARY OF November 6,LEGISLATIVE 2018ANALYST’S ESTIMATE scope of rent-control policies that cities and other local jurisdictions may impose.
OF NET STATE AND LOCAL GOVERNMENT FISCAL IMPACT:
Polls Are Open From 7:00 a.m. to 8:00 p.m. on Election Day!
O N E T O V ON 0 1 P O R P
• Allows policies that would limit the rental rates that residential-property owners may charge for new tenants, new construction, and single-family homes. • In accordance with California law, provides that rent-control policies may not violate landlords’ right to a fair financial return on their rental property.
• Potential net reduction in state and local revenues of tens of millions of dollars per year in the long term. Depending on actions by local communities, revenue losses could be less or considerably more.
Official VOter infOrmatiOn Guide ★ ★ ★ ★ ★
★ ★ ★ ★ ★
ANALYSIS BY THE LEGISLATIVE ANALYST
BACKGROUND
Costa-Hawkins creates three main limitations. First, rent control cannot apply to any singleCertificate of Correctness Rental Housing Is Expensive in California. Renters family homes. rent control can never I, Alex Padilla, Secretary of State of the State ofSecond, California, do hereby in California typically pay 50 percent more for certify that the measures included herein will be submitted to the electors apply to any newly built housing completed on or of the State of California at the General Election to be held throughout housing than renters in other states. In some after6, 2018, February Third, rent control laws the State on November and that this 1, guide1995. has been correctly parts of the state, rent costs are more than prepared in accordance with the law. Witness my hand and the Great Seal cannot tell landlords what they can charge a new California, this 13th day of August, 2018. double the national average. Rent is high inof the State in Sacramento, –7 renter when first moving in. es 4 g California because the state does not have a P State and Local Government Tax SeeRevenues. Three enough housing for everyone who wants to live taxes are the largest sources of tax revenue for Alex Padilla, Secretary of State here. People who want to live here must compete the state and local governments in California. for housing, which increases rents. The state collects a personal income tax on Several Cities Have Rent Control Laws. Several income—including rent received by landlords— In this issue California cities—including Los Angeles, earned within the state.19Local governments levy Achievementlaws Award that Winner — Ray Maggi. ....................................................... San Francisco, and San Lifetime Jose—have property taxes on property Increased and Competition for Contractors......................................................... 32 owners based on limit how much landlords can Demand increase rents for the value of their property. Your Assets....................................................................................................... 34 The state and local housing from one year toGather theAllnext. These laws governments collect sales AAOC’s Voter Guide 2018. .................................................................................................. 36 taxes on the retail sale often are called rent control. About one-fifth of ofIngoods. Successful Sales Transaction from Cash on the Myths of Real Estate.............. 38 Californians live in citiesDefining witharent control. Local rent boards administer rent control. These boards are funded through fees on landlords.
PROPOSAL
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Apartment News The Resources You Want — The Representation You Need — Since 1961
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VOL. LVIII
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November 2018
Contents AAOC Education & Events
Departments
5 No on 10 Fact Sheet
4 President’s Message — Winning Time
7 No on 10 Myth vs. Fact Sheet
6 Executive Director Report/ Craig’s Corner — Local Advocacy will be the Key
42 AAOC 2018 Holiday Cruise 44 AAOC’s Legal and Operational Forms 48 AAOC’s Legal and Operational Forms on CD or USB Features
8 Sacramento Report — California’s New Prop. 65 Hazardous Chemical Warnings
19 Lifetime Achievement Award Winner — Ray Maggi
12 Legal Corner
24 September General Membership Meeting Recap
16 Dear Maintenance Men
28 Our 4th Annual Reverse Trade Show — A HUGE Success!
50 The Benefits of AAOC Membership
32 Increased Demand and Competition for Contractors By Mark Bridge
51 Welcome New Members
34 Gather All Your Assets By Jason Sherr
52 PSC Corner — Valet Living
36 AAOC’s Voter Guide 2018
53 Product & Service Council’s Service Provider Directory
38 Defining a Successful Sales Transaction from Cash In on the Myths of Real Estate By Timothy Gorman
57 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical 72 Rental Housing Retrospect — Legacy Planning, Generations in the Making…
Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2018 by Orange County Multi-Housing Service Corporation. All rights reserved.
Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.
November 2018
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CALENDAR OF EVENTS
The Resources You Want — The Representation You Need — Since 1961
Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Craig Kirkpatrick n Editor in Chief – Craig Kirkpatrick n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.
MISSION STATEMENT
To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.
BOARD OF DIRECTORS Officers
President n First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms
Nicholas Dunlap Alan Dauger Nick Lieberman
n
Nicholas Dunlap James Wohrman Frank Alvarez Rick Roshan
NOVEMBER 1 - Certified Rental Housing Provider Week 9 Thursday, 8:30a-12:30 pm, AAOC Offices 8 - Certified Rental Housing Provider Week 10 Thursday, 8:30a-12:30 pm, AAOC Offices 13 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 15 - Certified Rental Housing Provider Week 11 Thursday, 8:30a-12:30 pm, AAOC Offices 22 - Thanksgiving Thursday, Office Closed 23 - Thanksgiving Holiday Friday, Office Closed
DECEMBER 11 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices 18 - Holiday Cruise Tuesday, 6:00–8:00 pm, Electra Cruises — Eternity Newport Beach, See Page 42 24 - Christmas Holiday Monday, Office Closed 25 - Christmas Holiday Tuesday, Office Closed
JANUARY 1 - New Year’s Holiday Tuesday, Office Closed 15 - General Membership Meeting Tuesday, 7:00–9:00 pm, Great Wolf Lodge 24 - INSPIRE Property Management Luncheon Wednesday, 11:30 am–1:30 pm, Great Wolf Lodge
SAVE THE DATE!
48th Annual Trade Show & Conference The
of Rental Housing
Directors n n n n
Julia Araiza Vicki Binford Randy Combs Laurel Dial
n n n n
Stephen C. Duringer, Esq. Jerry L’Ecuyer Jim Loftus John Tomlinson
Directors Emeriti n n n n n
Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi
n n n
Robert C. Shaw Robert B. Thompson Dean Zarkos
Thursday, March 28, 2019 • 8:30am–4:00pm Orange County Fair & Event Center, Costa Mesa, CA November 2018
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PRESIDENT’S MESSAGE B y N icholas D unlap D irector of P roperty M anagement , A vanath C apital M anagement
Winning Time
“Winning solves everything.” — Tiger Woods
I
n baseball, it’s the bottom of the 9th inning. In boxing, it’s the (championship) 11th and 12th rounds. In politics, it’s the month of November and we are heading into what is easily the most important political contest in decades. Property rights, property values, equity and cashflow are all at stake on November 6th as voters choose to decide whether or not to repeal a once relatively unknown and now well recognized California Act known as Costa Hawkins through Proposition 10.
Battered and Bruised
This has been a grueling fight. One that is weighed by emotion on the “Yes” side: The rent is too damn high! And one supported by fact: a repeal of Costa Hawkins would result in decreased construction of new housing units needed to support our current and growing population. While the sentiment is not lost in today’s world of an improving economy and rising rents,
the so-called Affordable Housing Act will not make rents more affordable and will not create more affordable housing. It is just another selfish ploy by Michael Weinstein of the AIDS Healthcare Foundation to curtail economic growth and development.
Socially and Economically Just
We have presented facts and data, and also helped to share stories as to how a repeal of Costa Hawkins would be so devastating for both sides (owners and renters). Renters would be doomed for years to come by a dearth of new and needed rental units and homeowners would see values decline as the result of an expanded rent control regime in California. So it’s no surprise that our industry has come together with hundreds of other important stakeholders from the social justice, business and real estate spectrum to oppose this truly flawed initiative.
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It All Comes Down to This
Five months of effort in our opposition have come to a head. We have conditioned our members, elected officials, policymakers and the general public. We have written dozens of articles, letters and shared countless information pieces. We have raised money and continue to solicit funding for our fight. All of this, we believe, has prepared us to seize the victory. But victory will not be ours until on November 6th, 2018, you go out and vote No on Proposition 10, ensuring that your friends, family, colleagues and others do the same. The future of California is at stake and we must take a stand. The polls don’t matter, it’s your vote that matters. Be sure to Vote No on Prop 10!
November 2018
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CRAIG'S CORNER B y C raig K irkpatrick E xecutive D irector
Local Advocacy will be the Key—
H
aving lived and breathed Proposition 10 for the past six months, it has become very clear to me that, whatever the outcome, AAOC’s local advocacy will be much more important going forward than it has been in the past. AAOC’s past local efforts have been significant and essential in thwarting stupid policy and maintaining property rights for rental housing providers for decades. However going forward we will be fighting issues
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as consequential as rent control and Prop 13 attacks. I predict we will be dealing with these critical issues and more as property rights opponents get more creative and organized. For sake of perspective, I attended the NAA convention in June and was able to interact with a number of Association Executives across the country. The issues they deal with in their respective locales are tame compared with what we’re up against. Interestingly many of the issues they deal with are issues we dealt with a number of years ago. Only a couple of associations (Seattle and Chicago) are dealing with rent control, but other than the rest of the country are fighting battles that were fought here years ago. This is further evidence that many trends, both good and bad, emanate in California. I think we’ll be forever fighting to thwart the extreme overreach by government and special interest groups. After all, Proposition 10, largely spon-
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sored by one man/organization, has overturned an entire industry, galvanizing it while challenging the whole idea of individual private property rights. Many of our future battles will be contested locally with the goal being to preserve our property rights and keep the rental housing business vibrant and healthy while providing the best quality we can. This year a record number eleven rent control efforts were initiated in cities across California from San Diego to Santa Ana and Santa Rosa. The San Diego County city of National City was the sole Southern California jurisdiction to hold a vote this fall. Be sure that advocates of rent control will persist while becoming more emboldened and organized. All this is why AAOC has gotten even stronger and more organized interacting with many of the cities in the county. Bill Christiansen has become essential to this effort and has a lot of assistance from staff as well as the Legislative Committee and Nicholas Dunlap. Our ongoing message will be that tighter, more rigid rent control laws will serve to have a contagion effect on new development that would virtually halt new apartment growth and hurt California’s overall economy. Instead the solution is to start building more affordable housing to address the needs of all Californians seeking better quality of life and safe modern housing for their families.
November 2018
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SACRAMENTO REPORT B y R on K ingston
CalStrategic Q&A Series:
California’s New Prop. 65 Hazardous Chemical Warnings Updated Q&A
S
tarting August 30, 2018, businesses, including rental property owners and managers in California with more than 10 employees will be required to replace their existing Prop. 65 hazardous chemical warning signs with new signs that are more specific about the hazardous chemical that may be present in specific areas. Specifically, the new regulations require new signs in enclosed parking facilities and designated smoking areas. This Q&A provides an overview of Proposition 65 and explains how rental property owners can comply with the new regulations.
What is Proposition 65?
Amid rising concerns about exposure to toxic chemicals, California voters in 1986 approved Proposition 65 (“Prop. 65”), which requires California to publish a list of known chemicals that cause cancer or reproductive problems, and for businesses to provide a “clear and reasonable” warning before exposing individuals in the state to any chemical listed by the state as toxic. There are currently 850 chemicals on California’s list. The Office of Environmental Health Hazard Assessment (OEHHA) administers the program. See the list at the Environmental Health Hazard Assessment (OEHHA) website, oehha.ca.gov. After Prop. 65 went into effect, business owners with 10 or more employees, including rental property owners and managers, were required to post warning signs in and around their properties
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warning the public of possible exposure to harmful chemicals. The signs typically warn the public that they may be exposed to chemicals known to cause cancer or reproductive toxicity. Failure to comply with Prop. 65 regulations exposes businesses (including property owners and managers) to potential liability, including penalties of up to $2500 per day per violation. In addition, business owners may be subject to injunctive relief and attorney fees.
What’s changing with the Prop. 65 law?
New California regulations, adopted in 2016, and which go into effect on August 20, 2018, require businesses to replace their old signs with new signs that provide the public with more information. A typical old sign read: “WARNING: This Facility Contains Chemicals Known to The State OF California To Cause Cancer And Birth Defects Or Other Reproductive Harm”. The new signs, however, significantly revise the required warning content and specify separate “safe harbor” warnings (described below) based on the type of business and/or product, the chemicals at issue, and the method of transmission. The new signs must contain the following: • A statement that the area or facility “can expose you to” a particular chemical (this is a significant departure from current regulations); • The name of at least one listed chemical, like carbon monoxide,
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that prompted the warning; • Specify whether that chemical is known to cause birth defects or reproductive harm, cancer or both. • If the warning for one chemical (such as lead) is both a carcinogen and a reproductive toxicant, the warning is to specify that chemical; • The internet address for OEHHA’s new Proposition 65 warning website; • A triangular yellow warning symbol , with the word “WARNING” in all caps. The purpose of the change, in the words of Governor Jerry Brown, is to provide “more useful information to the public on what they are being exposed to and how they can protect themselves.”
What do rental property owners need to know about the new Prop. 65 regulations?
The new regulations directly impact rental property owners and managers in California who have 10 or more employees. Such owners must replace their old warnings signs with new ones in two different areas of their buildings: 1) enclosed parking facilities, and 2) designated smoking areas. Owners and managers can design their own warning signs as long as they comply with the new standards. Owners and managers whose signs do not comply perfectly with the new regulations, however, are subject to liability for non-compliance.
Alternatively, an owner and manager can use “safe harbor” signs, which contain the precise language expected by the state, and which if used, ensures that the owner and manager cannot be sued for noncompliance. The term “safe harbor” is merely a term of art that refers to a provision of a regulation or statute that if complied with properly, ensures protections against liability. It is important to note that all signs must be “clearly visible under all lighting conditions normally encountered during business hours and under such conditions as to make it likely to be seen, read, and understood by an ordinary person.” Title 27 California Code of Regulations Article 6 Clear and Reasonable Warnings § 25600.1. Definition of “Sign.”
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What signs are needed for enclosed parking facilities?
The term “enclosed parking facilities” simply means parking lots that are covered by ceilings and walls, like underground parking lots, above ground covered parking lots, garages and carports. These “enclosed parking facilities” must have warning signs because they can contain harmful doses of carbon monoxide from the exhaust of motor vehicles. Warning sign verbiage: the following is the safe harbor language that if used protects against liability: (See 27 CCR Section 25607.21)
Warning: Breathing the air in this parking garage can expose you to chemicals including carbon monoxide and gasoline or diesel engine exhaust, which are known to the State of California to cause cancer and birth defects or other reproductive harm. Do not stay in this are longer than necessary. For more information go to www.P65Warnings.ca.gov/parking
Location and other requirements of enclosed parking lot warning signs:
Other
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• Signs must be posted at all public Sacramento — continued on page 10
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Sacramento — continued from 9 entrances to the enclosed parking facilities. Entrances include those accessible by vehicle and pedestrian (including alleyways and sidewalks). • Signs must be displayed so that they are readable and conspicuous to the public before they enter. • Signs must be 20 x 20 inch sign with at least 72-point type and be enclosed in a box. The outside dimension of the sign may be larger however, if the outside dimension is larger the Prop 65 warning still must be 20 x 20 inches with at least 72-point type and enclosed (emphasis added) in a box. ( See 27 CCR Section 25607.20). • The sign must be in English and any other languages that are used on signage at the entrance.
What sign is needed for designated smoking areas?
A designated smoking area is an area on the property specifically reserved for smoking. Any areas designated as a smoking area requires a Prop. 65 warning. Therefore, if smoking is generally allowed anywhere on the property, then the entire property is considered a designated smoking area, and warnings signs will be required to be posted all over the property. It is highly recommended that property owners and managers who do allow smoking on the property designate a specific area or areas for smoking. Reducing the number of areas that people can smoke will limit the number of warning signs required. Nonsmoking tenants will also appreciate it. If smoking is prohibited anywhere on the property, then no warnings signs are required. Warning sign verbiage: the following is the safe harbor language that if used protects against liability:
Warning: Breathing the air in this smoking area can expose you to chemicals including tobacco smoke and nicotine, which are known to the State of California to cause cancer and birth defects or other reproductive harm. Do not stay in this area longer than necessary. For more information go to
www.P65Warnings.ca.gov/smoking-areas
Location and technical aspects of the smoking warning sign: • Signs must be posted both at the entrance to and within the area in which exposure to smoking occurs. • The sign must be on an 8 ½ by 11inch sign, in no less than 22-point type, and be enclosed in a box. The outside dimension of the sign may be larger, however the language, appearance, and font size must be enclosed in a box herein described (See 27 CCR Section 25607.28),
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Are there more Prop. 65 regulations coming? Yes. Although not yet finalized, OEHHA is expected to adopt a regulation that allows rental property owners and managers to provide Prop. 65 warnings, other than those for enclosed parking facilities and designated smoking areas, in their rental contracts. Thus, owners and managers who store or use certain cleaning or pesticide products, that contain Prop. 65 chemicals, on their property will not have to post warning signs for exposure to those chemicals. Instead, owners will be able to simply add a lease provision into their rental contracts warning of the presence and exposure to those chemicals. Any warning provided within a lease contract will have to abide by OEHHA’s rules and regulations. This new regulation is not expected to be effective until sometime in 2019.
What should owners and managers do with the warning signs that are currently posted?
For all Prop. 65 warning signs related to enclosed parking facilities and designated smoking areas, you must take those down and replace them with new “safe harbor” signs or warning signs that are consistent with the new regulation. All other Prop. 65 signs, like those warning about pesticides or cleaning chemicals, must remain up until next year when the new regulations allowing for lease contract warnings go into effect. Cal Strategic will provide the Association with updates when the new regulations are implemented. The information provided herein is intended to provide general guidance and awareness on recently passed state laws and regulations and shall not be construed in any way as a substitute for individual legal advice. Those that require specific advice should consult an attorney.
Copyright© 2018 CalStrategic Copyright© 2018 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500
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LEGAL CORNER B y S tephen C. D uringer , E sq .
Questions & Answers
I
am a very conscientious landlord. I want to ensure that my rentals are well maintained and that any maintenance issues are addressed immediately. Every year, I send a notice to my residents informing them that I will inspect each unit. I have been doing this for years without any problems. This month I received a letter from one of my tenants telling me that I had no right to enter his apartment to look around, that he would not let me in. What do I do? Can I force my way in to do the
inspection?
Your policy of doing annual inspections is admirable, and is practiced by responsible landlords throughout California. Most tenants welcome a responsible landlord’s actions in ensuring that all is well, and voluntarily cooperate in providing access upon the landlord’s reasonable request. It is clearly in the best interest of all to ensure that any maintenance issues are promptly
addressed, and that a spirit of communication and co-operation exists between a landlord and his residents. Trouble is, your resident is right. There is no specific provision in California law requiring a resident to allow the landlord access to merely “inspect” the premises. California law states that a landlord can enter a rental unit only for certain reasons. Those reasons are in an emergency, when the tenant has moved out or abandoned the premises,
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to make necessary or agreed repairs, decorations, alterations, or other improvements, to show the unit to prospective purchasers, tenants, or lenders, to provide entry to contractors or worker who are to perform work on the unit, or to conduct a pre move out inspection at the end of the tenancy, pursuant to court order, or to inspect the smoke detector or inspect the installation of a waterbed. Conspicuously absent from this body of law is the unfettered right of a landlord to just inspect for the pure sake of just making sure everything is all right. You cannot force your tenant to allow access for the purpose of inspection. My tenants and I seem to be able to work out our differences quite easily, but there are times when we disagree as to just who is responsible for making certain repairs to the apartment. Can you give me some guidelines that will help me decide if the repairs are my responsibility or the responsibility of the tenant?
Residential rental units must be “habitable.” In legal terms, “habitable” means the rental unit is fit for persons to live in and that it substantially complies with state and local building and health codes that materially affect a tenant’s health and safety. The law makes both
landlords and tenants responsible for certain repairs, but you are ultimately responsible to ensure the unit is habitable. You are not responsible under the “implied warranty of habitability” for repairing damage caused by the tenant, his guests or his pets. You are responsible to take care of the habitability items, but your rental agreement can determine who takes care of the minor repairs. California law lists several items that are required to maintain a habitable unit, these are effective water proofing and weather protection, including unbroken windows and doors; plumbing in good working order, including hot and cold running water connected to a sewage disposal system; gas facilities, heating, and electrical in good working order; clean and sanitary buildings and grounds; adequate trash receptacles; floors, stairways and railings in good repair. Additionally, each rental unit must have a working toilet, washbasin and a bathtub or shower, operable dead bolts on the main entry doors, window locks, and smoke detectors. A landlord is also responsible for the installation and maintenance of the inside wiring for one telephone jack. Tenants must take reasonable care of the rental unit and the common areas. Tenants are responsible for repair of all damage resulting from their neglect, abuse, or acts by
November 2018
their family, guests or pets. Tenants must do all of the following: keep the premises “clean and sanitary,” use and operate gas, electrical and plumbing fixtures properly; dispose of trash and garbage properly, not destroy, damage or deface the property, not remove any part of the structure, dwelling, facilities or equipment, must use the premises as a place to live, and use the rooms for their intended purpose, and notify the landlord when dead bolts and window locks don’t operate properly. Most of my rental properties are residential multi family, but I have one small retail strip center in Los Angeles that I own as well. I’ve never had a problem with my commercial tenants, but I have one who hasn’t paid rent this month. Can I use the same three-day notice to pay rent or quit that I use for my residential properties?
Commercial and residential landlord tenant laws differ in many ways. One major difference between the two is the ability to accept partial rent payments after service of a notice to pay rent or quit for a commercial property, and not for a residential property. Provided the necessary language is included in the commercial notice, you may accept a Legal Q&A — continued on page 14
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Legal Q&A — continued from 13 partial payment without waiving your notice, and may proceed with an unlawful detainer action without having to re-serve a new notice. For that reason, all commercial notices to pay rent or quit should contain language stating that in the event a partial payment is made, it will not act as a waiver of your right to commence an unlawful detainer action. If you have served a notice that does not contain the proper language, and your tenant tenders a partial payment, you may immediately provide the tenant with a letter acknowledging the partial payment, but also stating that the partial payment will not act as a waiver of your right to proceed with an unlawful detainer action. Other than that, review the cure periods stated in the default portion of your lease. Typically, the cure period for nonpayment of rent or other monetary sums due is three days. Failure to pro-
vide proof of insurance is typically three days as well. Most commercial leases will allow ten or thirty days to cure a non-monetary breach. Ensure that the forms that you intend to use are consistent with the terms you have negotiated in your lease agreement, as the terms of your lease will control. I have a tenant who just skipped out last weekend. He’s been behind in his rent, but I was working with him and he was catching up. Got an email this morning from him, confirmed that he was out, said he left the keys in the unit. Guess I’m kind of glad he’s gone, won’t have to go through the eviction process, but now what? He’s only six months into a one year lease, and I don’t have any prospects. What is my next step?
First thing is to confirm he’s out, pick up the keys and change the locks. Document the condition the unit was left in, by taking several pictures of the
premises. If there is damage, take detailed pictures of the damage. You will need to provide an accounting of his security deposit within twenty one days if the property is residential, thirty days if it is commercial. Now that you have possession of the premises, you have an obligation to mitigate your damages, that is, to attempt to relet to minimize the loss that you are sure to incur. Ensure that you maintain a log and document your actions in attempting to relet the premises. If you retain the services of a broker, ensure that he or she does the same. Your former tenant is responsible for the remaining term of the lease as well as any costs that you will incur in re-letting the unit. These additional costs might include advertising fees, signage, broker’s commissions, tenant improvements for the replacement tenant, and the difference in rent for the remainder of the term in the Legal Q&A — continued on page 18
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15
11:12 AM
DEAR MAINTENANCE MEN
B y J erry L’E cuyer & F rank A lvarez
Dear Maintenance Men:
We have a Formica style kitchen counter top in a vacant unit which has knife cut damage from a previous resident. The damage is localized and the rest of the counter top is in great shape. I really don’t want to replace the top for such a small area of damage. Do you have any suggestions on repairs? Frank
Dear Frank:
Depending on the location of the countertop damage, use a wood, tempered glass or nylon cutting board of slightly larger size than the damaged area. Draw a template on the countertop using the cutting board as a guide. Carefully cut the damage area out. Use a very fine saw to make the opening, this will keep the edges clean. The hole should not be more than one-eighth inch larger than the cutting board. This will leave a hole in your countertop the
size of the cutting board. The hole may need to be reinforced and spacers added to make up for the thickness of the new board. The cutting board should either be flush to the existing surface or no more than one-eighth inch above the surface. Use good quality adhesive silicone caulk to install and seal the cutting board to the countertop. If you don’t feel confident in your cutting skills, there is an alternative. The tempered glass cutting board is
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very thin and could be applied directly over the damaged area of the countertop. First remove any “feet” or other spacers under the cutting board. If the board is clear, you may want to paint the underside to help hide the countertop damage. Clean any grease or wax from the damaged area of the countertop and apply water proof construction glue and press the glass cutting board into place. After the glue has cured, use a good quality silicone caulk to seal and dress the edges.
an open drain, water whooshes down with no problem. However, with the pop-up in place, water backs up into the sink and drains very slowly. Paul
Dear Paul:
Most bathroom sinks have an overflow hole near the top edge of the sink. This hole serves two purposes; 1: Acts as a safety drain to keep the sink from overflowing should the water rise above a certain level in the sink. 2: The over-
flow hole also serves as an air vent for the sink when the water levels are above the pop-up plug. The overflow hole allows air to escape through the drain and the water to evacuate more efficiently. What has happened is hair, toothpaste, grime etc. have built-up and sealed off the overflow drain where it exits just below the pop-up assembly Maintenance — continued on page 18
Dear Maintenance Men:
I want to update our rental units. We have painted, installed flooring and modern window coverings, now we need something finish it off. Any help will be welcome! Hank
Dear Hank:
A great way to update older and modern units is to upgrade the cabinet knobs, interior door knobs and hinges. Typically apartment or builder grade knobs and hinges are rather utilitarian in nature. They get the job done and that is about it, nothing fancy. That missing certain “je ne sais quoi” in a remodeled unit can be found in the choice of knobs and hinges you install. A wise choice is a lever style knob for interior doors. They come in many different finishes and colors and they not only look attractive and modern, they are user friendly for any disabled or older residents. The use of solid brass knobs adds a bit of weight to a door making it appear rich and sophisticated. Stainless steel knobs, pulls and hinges can make any cabinet look more modern and rich. Check at your local home improvement center for ideas along with these brand names to look for: Westlock, Hamilton Sinkler, Schlage, Baldwin, Kwikset.
Dear Maintenance Men:
I have a bathroom sink that is slow draining. I have already snaked the drain and found no stoppage. When I remove the pop-up assembly and have
November 2018
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Maintenance — continued from 17 plug. Most snakes are too big to go through the overflow drain. Alternatively, a speedometer cable will work great or even a long zip tie will work. Push the cable or zip tie down through the overflow hole at the top of the sink and push any gunk out into the drain. Use water to help push the debris out the overflow drain, a funnel works great to direct a good flow of water. If you can-
not access the overflow to drain, you will need to disassemble the main drain assembly to gain access to the overflow drain exit. Once the overflow drain has good airflow, the sink should drain a bit faster. If this does not solve the problem completely, look at restricting the water flow coming out of the faucet. Use a restrictive aerator to cut down on the GPM of the faucet. WE NEED Maintenance Questions!!! If
you would like to see your maintenance question in the “Dear Maintenance Men” column, please send in your questions to: DearMaintenanceMen@gmail.com If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment please call Buffalo Maintenance, Inc. at 714 956-8371 Frank Alvarez is licensed contractor and the Operations Director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the Product Service Counsel. Frank can be reached at (714) 956-8371, Frankie@BuffaloMaintenance.com For more info please go to: www.BuffaloMaintenance.com JJerry L’Ecuyer is a real estate broker. He is currently on the Board of Directors and Past President of the Apartment Association of Orange County .and past Chairman of the association’s Education Committee. Jerry has been involved with apartments as a professional since 1988.
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event the replacement rent schedule is less than your existing rent schedule. This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 265,000 landlord tenant matters throughout California and has collected over $175,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.
Lifetime Achievement Award Winner — Ray Maggi
N
o single individual has impacted the apartment industry in Orange County quite like Ray Maggi. A vocal and passionate advocate, Maggi has war stories that date back to a time where there were no blogs, email addresses or social media outlets and in order to stop a potential rent control ordinance from being enacted in one city, he was forced to publish the home telephone numbers of the mayor and councilmembers. Needless to say, Maggi and the Apartment Association won that
fight. But there is much more to Ray than his sharp wit and affinity for legislative affairs. His kindness and generosity to those fortunate to call him a friend or colleague are perhaps the greatest successes of his nearly 45-year history of involvement with AAOC. Without question, Ray’s story is a classic. With a young family and his own home, he began to study real estate investment. Quickly, he discovered that if he sold his home and utilized the proceeds along with savings, he could
November 2018
acquire a 40-unit apartment community in Cypress and leave his career in the aerospace industry. He acquired the apartment house and soon converted two, two-bedroom units into one and moved in shortly thereafter. He learned the business from the ground up and went on to build a portfolio that consists of more than 500 owned units and 2,000+ under management through his company, MPMS. Maggi still owns that Ray Maggi — continued on page 20
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Ray Maggi — continued from 19 building (The Orleans) today and if you ever get a chance, ask him about the roof system he created for it. Ray joined the Board of Directors at the Apartment Association in 1975 and was responsible for many “firsts”. Legislative advocacy at the state and local levels was his forte and he became known for his knowledge and understanding of the numerous bills put
forth each session that would impact the industry. AAOC Past President Vicki Binford recalls this insight, “not only would he read the bills, he would study them and analyze them — he was critical in helping with so many things, especially the Prop 65 safe harbor.” And it didn’t stop there. Maggi also had the foresight to recognize the need for a Political Action Committee and spearheaded its formation. He was relentless in negotiating with legislators and also in seeking the big checks needed to fight costly battles such as rent control.
Longtime AAOC Executive Director Valerie Teeter had this to say, “AAOC has seen great benefit from his loyalty, tenacity and dedication — not just the Association, but the rental housing industry as a whole.” Maggi’s efforts at AAOC soon expanded to include leadership roles at the California Apartment Association (CAA) and also the National Apartment Association (NAA). Current NAA President and CEO Bob Pinnegar recalls Ray Maggi — continued on page 22
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November 2018
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Ray Maggi — continued from 20 working closely with Maggi for nearly 20 years and reflects on his passionate advocacy, “Ray has served as an advisor to policymakers in Orange County, Sacramento and Washington, DC — I’ve always enjoyed our conversations about collaboration amongst volunteers and associations working together to create lasting bonds.” This is a true testament to the Ray that many of us know. Someone who proudly refers to himself as a “bull in a China cabinet” but would meet you for coffee, at your house or drive a few hours while on vacation to find a spot where he could get a strong enough cell phone signal to participate on a conference call to figure out how to solve a problem, strategize on a new approach or coordinate a government affairs campaign. The industry has changed over the years, but the history and insight that Ray carries with him has not. Fullertonbased investor and longtime AAOC member Paul Dunlap complimented Maggi on his “mythical” abilities, “He’s almost like the godfather of our industry in Orange County. His relationships and insight have been so critical in helping us legislatively over the years.” Being on the forefront of legislative affairs, Maggi became a trusted confidant for many AAOC members of past and present, so it’s no surprise that
numerous past board presidents rely on him for professional management and advisory services. Longtime AAOC member and owner of JD Management Joe DeCarlo questioned, “where would our industry be without Ray Maggi?” Often quoted in the Los Angeles Times or Orange County Register, he was even quoted in the Wall Street Journal back in 2011 in relation to changes in the Tax law. His own words, “This is a golden window to move as much out of our estate as we can. Why
should a guy who worked long hours and took a lot of risk have to pay taxes on what he wants to pass to his children?” Indeed, Ray has worked hard in business and at the association. While there are many successes on Maggi’s track record at AAOC, the chart herein highlights the Top 5. His work also went on behind the scenes. For years, he has worked with the Forms committee to help craft rental applications, lease agreements and other addenda that were required
The Maggi Top 5 1. 2. 3. 4. 5.
ISSUE Thwarting Rent Control Prop 65 Safe Harbor Gold Seal/PREP Program Utility Tax Reduction Equitable Water Rates
LEVEL/LOCATION CITY — Cypress, CA STATE — Sacramento, CA CITY — Santa Ana, CA CITY — Westminster, CA COUNTY — Orange County, CA as the result of new legislation or simply to stay ahead. One of his colleagues on the committee, AAOC Board member and Past President Steve Duringer commented, “Ray is your classic selfmade guy. When he wants something, he acts quickly to get it done and to do it right.” Ray has been a mentor to so many at the Apartment Association over the years and worked closely with future leaders to help ensure that apartment owners in Orange County would be protected for years to come. The apartment industry and the association in Orange County are truly a better place because of Ray Maggi.
22
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November 2018
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November 2018
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September General Membership Meeting Recap
O
ur September General Meeting featured Adam B. Summers, a Research Fellow at the Independent Institute and an expert on the perils of Proposition 10 and rent control. As we all know, the entire state of California, especially the multi-family housing industry, would suffer tremendously with the passing Proposition 10, making it extremely important to educate at any chance we get! As members filed toward the ballroom of the Great Wolf Lodge before they were greeted with “No On Prop 10” yard signs and a number of our Product & Service Council Members who had set up information tables in the reception area. AAOC President Nicholas Dunlap kicked of the well-attended meeting by thanking our evening’s sponsors
McCarthy Roofing, represented by John McCarthy and Chase Multifamily Lending, represented by Cooper Dodd. Nicholas then made an appeal to all members to vigorously support the “No On 10” campaign by contributing time and money to defeat the measure in November. Our speaker Adam Summers presented an in-depth power point analysis as to how California developed a severe housing crisis and how rent control would exacerbate the crisis without solving the problem of housing affordability. Right now, the cost of a house in California is two and a half times the national average and rents are 50% higher than the national average. According to the California Legislative Analysist’s Office on top of the 140,000 housing units California is expected to
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November 2018
Board Member and Past President, Nick Lieberman, presents the Nominating Committees proposed Slate of Officers for 2019 and asks for any nominations from the floor.
Member Meeting — continued on page 26
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Member Meeting — continued from 24 build each year, the state would probably have to build as many as 100,000 additional units annually to seriously mitigate our problems with housing affordability. In our state, government regulations account for over 25% of the costs to build a new single-family home. Quite simply, a patchwork of state and local policies have created a housing shortage which creates higher housing prices.
Adam went through a list of California “Housing Horror Stories,” which included the story of a San Francisco laundromat owner who spent 5 years and $1 million dollars to get the approvals to develop a 75-unit apartment building. The approval process for his building took longer than it took the United States to win World War II. He described the damages that are caused by rent control. It causes shortMember Meeting — continued on page 40
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November 2018
Yadira Gonzalez of Families Forward gives longtime member, Mary Caldwell, some information about their mission.
November 2018
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27
Our 4th Annual Reverse Trade Show — A HUGE Success!
P
roperty Management Companies joined over 30 Product & Service Council Members for an morning of networking and comradery at the Great Wolf Lodge in Garden Grove. Thanks to our generous sponsors, California
Safety Agency, Career Strategies, McCarthy Roofing, & State Farm Insurance — Sarah Atkinson Agency, we were able to share lots of conversation and a delicious breakfast spread. PSC Members had a chance to meet
Another special THANK YOU to the sponsors of this event!
Apartment News
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Reverse Show — continued on page 30
Executive Director, Craig Kirkpatrick is all smiles.
Mark Bakke and Dawne Ventura of Pinnacle are listening intently.
28
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The room was abuzz with conversation!
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Reverse Show — continued from 28 was off to the next table to do it all over again! For lack of a better description, this was “speed dating” for business professionals and service providers. For the Monterey Group, this was their first, but won’t be their last! “This was the first time we attended the AAOC Reverse Trade Show, and we were able to meet several vendors and other property managers to discuss business and opportunities we normally would not have been exposed to, or had the time to do so. This was a good opportunity for us and we will be regular A meeting of the minds… The Management Works visits with Darcy Wagner of Appliance Warehouse. attendees in the future.” Giving our members the opportu- decision makers from nearly a dozen very next day, and that will yield a nity to meet with each other saves tons management companies.” $115k job for our company. Last years of time booking appointments and If you haven’t already benefitted show resulted in 3 new customers who making site visits. from our Reverse Trade Show, what are use our services regularly. Thanks for Daniel Sharabi of Livable, said waiting for? Jerry Goldstein of Royal the networking opportunity!” “Attending the Reverse Trade Show Countertops & The Countertop Factory There is no doubt that we will be made complete sense for us. Not only said “We have had great success from holding this event again next year. We did we show our support for the AAOC, the AAOC Reverse Trade Show. This hope to see you there! Thanks again to but we had the chance to present to key year resulted in a renovation walk the everyone who participated!
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Increased Demand and Competition for Contractors BY MARK BRIDGE
I
n 2018, we have seen the war for talent increase. In each of the past few years, there has been an increase in the work load among the contractors and handymen. They are hiring more workers and increasing their prices. It’s good news for contractors, but it’s increasing harder for owners, operators, and developers to get con-
tractor bids in their budget and the nomic growth grew past 4% in the secwork done on schedule. The jobs are ond quarter of 2018. On top of that, getting more expensive, and workers consumer and business confidence is at are getting backlogged causing jobs to near record levels. And add in that take longer to start once the bid is unemployment fell below 4% in the approved. There are many contributing first half of 2018, and you can see how competitive it’s becoming factors to blame. Nationwide apartment 1/4 page vertical: 3 11⁄16" x 4 15⁄16"to hire the vacancy in August was down 10 basis best contractors around. Having sold multifamily for the last points to 4.6% year over year, and eco-
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18 years, I have built many relationships with owners, clients, and friends. And once I started investing in and operating my own apartments over the years, it came to my attention very quickly that I needed a good contactor for capital improvement projects as well as regular maintenance. As most people might do, I started asking around and doing some research. It also became crystal clear that asking all those owners, clients, and friends if they knew of a good handyman was like asking them if I could borrow their only car for a month. The fact is it’s rare for a good handyman or contractor to be shared freely by others who are also using them. The combination of rising rents and low vacancy is causing owners and operators of multifamily to spend more on construction, and capital improvements such as interior and exterior renovations. Personal disposable income grew by 5.4% over the last year, and wage growth in the first half of 2018 is at its highest level of 2.7% since the recession. All of this causing increased pressure on owners and operators in finding well priced and qualified contractors. Single family and multifamily developers don’t have it any easier with developers set to deliver a 7.5% increase in supply, and demand expected to increase by 19%. The race to find the best qualified contractors, while staying on time and under budget is on. Here are some do’s and don’ts to hiring a contractor. Always hire a licensed contractor. That means checking the license on the internet to make sure it’s valid and from the proper entity. If a worker gets hurt, there could likely be increased liability for an owner who hired an unlicensed contractor to complete the work. Always get a written bid, in fact you should get multiple competing bids to review. Ask for and check contractor references. This is easy to ask for and do, but most people do not do it. You should also check the quality of the contractor’s materials. Ask them about the different materials, so you can compare the bids apples to
apples. Don’t trust verbal agreements. Get them in writing. Where should you look for a contractor? Well you can always ask around as I mentioned before. You can ask your fellow property owners or the broker you are working with. I get requests from owners fairly often. You can look in your local multifamily association magazine, which will have at least a few contractors advertising in it. There are also many websites to search such as
Thumbtack, Angie’s List, Home Advisor, and more. About the Author: Mark currently holds the First Vice President of Investments title with Marcus & Millichap, and is also a Director of the firms National Multi-Housing Group. He has continually been a Top Ten agent in the Newport Beach Office. Mark has devoted himself to an advisory role in the disposition and acquisition of multi-family investments in Orange County and Southern California.
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Contact your local multifamily expert: Dan Blackwell, Senior Vice President
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November 2018
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Gather All Your Assets
BY JASON SHERR
I
nvestment planning is like doing a jigsaw puzzle except the pieces don’t always come in one box—often you have to gather them from a variety of sources. When putting an investment plan together, you have to combine information on assets, debt, insurance, and more to form the full picture of your financial life. However, people often forget about or lose some of their investment planning puzzle pieces, and then the picture is never really complete. It’s one reason why many people don’t have a complete picture of their financial life, says Elizabeth “Liz” Bartley, Sales Advisory Consultant at Wells Fargo Advisors.
Why the full picture really matters
“From an investment standpoint, you don’t really have a good gauge of how much risk you could potentially be taking,” if you aren’t looking at all of your holdings in conjunction with each other, Bartley says. It’s not just investments. Loans, including any student loans, business loans, or mortgages, may impact your overall plan, too. Without this full picture, individuals and their financial advisors end up doing their investment planning based on what amounts to faulty information. And that can result in a risk profile or asset mix that doesn’t represent your desires or needs. This is especially common among
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people who have assets spread across numerous financial institutions—you may have several 401(k) accounts from different jobs maintained at a variety of institutions, some online investments in another place, and your primary portfolio you maintain with your financial advisor. “Understanding how much debt you have versus assets is a starting point for making improvements and creating more wealth over time,” Bartley adds.
Putting the pieces together
So how do you collect everything you need? Financial advisors often start with a checklist of important information, Bartley says. Even when most of your assets are with a single company, there’s still information to gather from other sources. Ask your financial advisor to keep copies of this information, which can function as a backup for your records. That’s especially valuable, Bartley says, in case anything happens to you. Your complete financial picture may include: • Investment accounts with other institutions. This could include qualified employer-sponsored retirement plans (QRPs), such as a 401(k), 403(b), or governmental 457(b), still at previous employers, and IRAs.
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• Checking and savings accounts. • Assets you own, such as your primary residence, a second home, rental property, and valuables— antiques, jewelry, or an art collection. • Debts, including your mortgage, credit card balances, and other loans and lines of credit. • Other investment vehicles, such as long-term care insurance, annuities, and life insurance policies. • Trust funds. • Rental income or other earnings beyond your primary source of income. • Social Security statements. About the Author: This article was written by/for Wells Fargo Advisors and provided courtesy of Jason Sherr, Senior Vice PresidentInvestments. He can be reached at Jason.Sherr@wfadvisors.com or 949-862-1248. Investments in securities and insurance products are: NOT FDIC-INSURED/NOT BANK-GUARANTEED/ MAY LOSE VALUE Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company. © 2017 Wells Fargo Clearing Services, LLC. All rights reserved. CAR # 0218-01932
November 2018
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Defining a Successful Sales Transaction from Cash In on the Myths of Real Estate
S
ome investors approach buying and selling as a game where there are winners and there are losers. To these individuals, if you are not winning, you are losing. However, in real estate there truly can be two winners. Based upon the unique goals and time horizons of each party,
Myth 4-3
the negotiations of a real estate transaction can create a win-win outcome. As a seller, the most obvious objective is to obtain the highest price possible. However, sometimes you need to step back, take a deep breath and figure out what you really want from a sale. Price isn’t everything. Other con-
BY TIMOTHY GORMAN REAL ESTATE BROKER/ CPA/ENTREPRENEUR
siderations may be worth more. Such variables as the terms, surety and time to close, and requests for repairs can all greatly impact your profit. Here’s what my father had to say in his book, Cash In on the Myths of Real Estate.
To win, the other party must lose.
Popular Belief: A hardline approach so as to obtain the true value of their property and not give away too much. Bill’s Truth: A take-it-or-leave-it attitude often results in bad feelings. Negotiation is an art. Smart investors are willing to give on some points in order to gain agreement on other considerations that they deem of equal or more importance. One of the key factors in selecting an agent is his or her ability to negotiate on your behalf. When putting your property on the market, discuss with your agent what you really want to achieve and what concessions you might be willing to make. Clearly communicate both your needs and your wants. Then, before entering into any negotiations, review all of the particulars of the offer and weigh each one in terms of what you and your agent believe is critical to achieving your desired outcome. Stay focused on your endgame and do not take the process personally. The investment community is actually smaller than you think. You are likely to find yourself entering into another transaction with either the same buyers and/or their agents. Be professional and polite. Always take the higher road. Cash In: Make sure that your agent is skilled in the art of negotiations and fully understands your position.
You’ve got to give a little to get a little. And remember, a little to you may mean a lot to the other party.
Times have changed. Not only, as my fathNegotiating is one of the most important skills that a Realtor brings to the process. When I was first learning the business, my father and I spent a lot
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of time discussing this subject. I found many parallels from my CPA and entrepreneurial experiences, when often the best outcomes left both sides of the transaction satisfied and willing to con-
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November 2018
duct future business. While many real estate agents are great negotiators, the key factor is an Successful Sales — continued on page 40
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Successful Sales — continued from 38 ability to find solutions that meet everyone’s goals. Sometimes making the sale happen becomes the focus, which is not necessarily the right or final outcome. As pointed out in Myth 4-3, the first step is to work with your real estate agent to clearly define what you want and need to achieve with the sale of your property. The sale should be
treated as the means to an end, not the end itself. The question to ask is — will this price or these terms get me where I want to be? Remember, too, that the signing of the contract is only the beginning. Throughout the entire process there are often further issues to be negotiated. Set your priorities and be willing to compromise on those items that may not be all that important. Knowing your endgame is critical.
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All too often we get panicked calls from investors stating that they are in escrow and trying to find an upleg. Only then do they realize that there’s nothing available that comes close to the property they are selling. More importantly, to reiterate an often-made point in this series of Apartment News Magazine articles, have a written real estate plan and make sure that what you are doing — whether buying, selling or continuing to hold — contributes positively to the goals that you have established. About the Author: Timothy Gorman, CPA, became a broker in his father’s firm, WR Gorman & Associate, in 2013. He is joined by fellow broker, Randy Combs, MBA; and Sonya Loera, Realtor. The firm, founded 1972 by William (Bill) R. Gorman, specializes in personalized wealth building through real estate.
Member Meeting — continued from 26 ages in rental housing, reduces future housing developments and investment, reduces the maintenance quality of housing, it creates antagonistic relationships between landlords and tenants and many other damages including the overall decline of property values. Adam produced two dramatic photos that showed the similarities of the atom bomb damage in Hiroshima to the rent control damage in the South Bronx, New York City. He wrapped up the meeting by asserting that the best way to solve California’s housing affordability crisis is to simply get out of the way and let the markets work to create enough housing to supply the demands of the people, which in turn creates an affordable housing market. Executive Director, Craig Kirkpatrick closed out the meeting with our widely anticipated raffle drawing. A special thank you to all the PSC Members who donated their time and raffles and congratulations to all the winners! We’ll see you in January for our next General Membership Meeting!
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BAD TENANTS HAPPEN When “good-bye” isn’t enough...it’s time to call Brennan Law Firm. Evicting or attempting to collect from an uncooperative tenant can be stressful, complex, and costly if not handled correctly. At Brennan Law Firm, we focus on representing landlords and property managers exclusively in landlordtenant transactions and disputes. Our knowledgeable, assertive, and client-centered advocacy helps to get the job done right the first time – saving you time and money.
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November 2018
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AAOC’s Legal and Operational Forms New Tenant Forms QTY.
FORM #
_____
1105
Effective 3/18 Legal Notices
PRICE
QTY.
FORM #
Bedbug Addendum (2017)
$ 5.95
_____
1170
Proof of Service (2015)
$ 5.95
_____ 1110
Disclosure of Lead-Based Paint and Lead-Based Paint Hazards Addendum (2017)
_____
1240
Notice and Demand Regarding Dishonored Check (2011)
$ 5.95
$ 5.95
_____
1370
Rent Reminder (2015)
$ 4.65
_____
Non-Smoking Addendum to Rental Agreement (2017)
$ 5.95
_____
1430
Notice of Change of Terms of Tenancy (2008)
$ 5.95
_____ *1140
Agreement to Rent or Lease (2018)
$ 6.95
_____
1460
Three Day Notice to Pay Rent or Surrender Possession (2017)
$ 5.95
_____
1160
Application to Rent (2018)
$ 5.95
_____
1470
Three Day Notice to Perform Covenants or Quit (2017)
$ 5.95
_____
1215
Insurance Information for Residents (2015)
$ 5.95
_____
1480
Three Day Notice to Surrender Possession (2013)
$ 5.95
_____
1330
Animal Agreement (2017)
$ 5.95
_____
1410
Smoke Detection Device Addendum (2014)
$ 5.95
1125
DESCRIPTION
Move-In/Move-Out Forms _____ 1100
Acknowledgement by Owner of Receipt of Notice to Vacate by Residents (2013)
$ 5.95
_____
1230
Move Out/Closing Statement (2015)
$ 5.95
_____
1420
Statement of Condition (2014)
$ 5.95
_____
1440
Notice of Resident(s) Intent to Vacate (2018)
$ 5.95
_____
1450
Notice of Termination of Tenancy (2018)
$ 5.95
Pre-Move Out Inspection Checklist (2017) Duplicate
$ 6.95
_____ *1500
Courtesy Forms
DESCRIPTION
PRICE
Rules and Requirements QTY.
FORM #
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Apartment Rules and Regulations (2017)
DESCRIPTION
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PRICE
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1340
Swimming Pool and Spa/Hot Tub Rules Addendum (2013)
$ 5.95
Employee Agreements QTY.
FORM #
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1190
_____ 1390
DESCRIPTION
PRICE
Report of Hours Worked (2014)
$ 5.95
Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2018)
$ 8.95
Miscellaneous Agreements
_____
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Emergency Contact Information (2015)
_____
1106
Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)
$ 5.95
_____
1260
Notice of Belief of Abandonment — Real Property (2011)
_____
1130
Addendum to Rental Agreement (2003)
$ 5.95
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Notice of Right to Reclaim Abandoned Property (2015)
_____
1145
Security Deposit Agreement for Transfer of Deposit Rights (2014)
$ 5.95
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1360
Rent Proration Table (2017)
_____
1210
Guaranty of Rental Agreement (2015)
$ 5.95
Notice of Denial to Rent (2016)
_____
1395
Satellite Dish and/or Antenna Agreement (2005)
$ 5.95
_____
_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)
Receipt Forms _____ 1320
Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2018)
$ 5.95
_____
Application Credit Check/Screening Fee Receipt (2018)
$ 5.95
1350
Maintenance QTY.
FORM #
____
1020
DESCRIPTION
PRICE
$ 5.95
Books, Manuals, and Forms Collection QTY.
DESCRIPTION
PRICE
_____ Protect Your Family from Lead in Your Home (English & Spanish)
$ 0.50 each
_____ Renovate Right: Important Lead Hazard Information
$ 0.50 each
_____ Triplicate Rent Receipt Book (100 Receipts)
$ 12.50 $ 45.00
$ 4.65
_____ 1135
Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)
_____ Microbial Operations and Maintenance Plan — (2016) (An Apartment Owner’s Guide to Mold)
$ 5.95
_____
1220
Maintenance Report (Door Knob) (12/package) (2015)
$ 4.65
_____ Asbestos/Proposition 65 Handbook and License
$ 25.00 plus $ 1.00 per unit
_____
1300
Notice of Intent to Enter Rental Premises (2015)
$ 5.95
_____ California’s Landlord Law Book: Evictions
$ 29.95
_____
1301
Notice of Dwelling Unit Entry (2002)
$ 5.95
_____ California’s Landlord Law Book: Rights & Responsibilities
$ 29.95
_____
1400
Service Request (2011) Triplicate
$ 10.55
_____ Every Landlord’s Tax Deduction Guide
$ 25.95
_____ California Tenant’s Rights
$ 20.95
_____ Forms Collection (CD or USB)
$ 50.00
Maintenance Request (2011)
Downloadable forms available at www.AAOC.com at no charge for members only
* Available in pads of 25 — All other forms available in pads of 50
YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office. Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.
Member Number ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Telephone (
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Prices subject to taxes and may change without notice. ALL SALES FINAL.
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OFFICE USE ONLY Sub Total
$______________________
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$______________________
ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC
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Give the Gift of Knowledge, Give the Gift of Membership!! Why not give a gift that lasts the whole year through?? Enjoy: Access to our Legal & Operational Forms Collection Educational Seminars and Certification Programs Monthly General Membership Meetings & Networking Comprehensive Resident Screening Services* Apartment News Magazine & NAA Units Magazine Subscriptions Protecting your Property Rights at the State and Local Levels
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For more information, call AAOC at
(714) 245-9500 * Please note in order to receive the full Transunion credit report additional documentation requirements and fees apply.
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$50 + Tax
Name (please print CLEARLY)_______________________________________________________________________________________________________________________________________ Company________________________________________________________________________________________________________________________________________________________________ Address________________________________________________________________________ City/State/Zip_______________________________________________________________ Phone_________________________________________________________________ Email_________________________________________________________ Member #__________________ Payment Method:
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We’ve Moved to Another Location: st March 1
888-255-ORCO (6726) 7472 Orangewood Ave. Garden Grove, Ca 92841 (Garden Grove Industrial Park, Southwest Corner of Orangewood & Western)
November 2018
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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels
– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News
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THINKING OF SELLING? CALL FOR A PRIVATE & ACCURATE PROPERTY EVALUATION. MIKE THORNTON | 949.689.7587 | 38 YEARS IN ORANGE COUNTY REAL ESTATE TOP MULTIFAMILY AND COMMERCIAL REALTOR® | MICHAEL@STANFIELDREALESTATE.COM #1 REAL ESTATE TEAM IN O.C. PER THE WALL STREET JOURNAL 2017 SALES | $517 MILLION | 351 TRANSACTIONS *Based on information from California Regional Multiple Listing Service, Inc. and/or other sources for number of apartment properties sold from 1/1/10 through 12/31/15. Sotheby’s International Realty and the Sotheby’s International Realty logo are registered (or unregistered) service marks used with permission. Sotheby’s International Realty Affiliates LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated. If your property is listed with a real estate broker, please disregard. It is not our intention to solicit the offerings of other real estate brokers. We are happy to work with them and cooperate fully. DRE 01767484. The accuracy of all information contained herein is deemed reliable but is not guaranteed and should be independently verified by personal inspection or inspection by the appropriate professionals. Sean DRE 01024996 Mike DRE 01236638 Designed by One Step Services 1-888-587-5301. © Copyright, all rights reserved.
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949.689.7587
A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Core at Sycamore Highlands — Greystar First Property Swaim Property Las Colinas — Pacifica SD Management McCombs Property Michael Poe Property OCAPT, LLC Schmidt Properties Residences at Jamboree — UDR Torok Properties Village Solutions Foundation
New PSC Members Baldwin Construction 464 Cataract Avenue, Suite A San Dimas, CA 91773 Contact: Marty Quick (909) 592-2292
FMN Capital 26041 Acero Mission Viejo, CA 92691 Contact: John Merwin (949) 455-0300
Banc of California 3 MacArthur Place Santa Ana, CA 92707 Contact: Joe Gomez (949) 381-2939
Marcus & Millichap 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 Contact: Jon Giannola (949) 419-3274
B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com
West Coast Drywall & Paint 1610 W. Linden Avenue Riverside, CA 92507 Contact: Aaron Fernandez (951) 778-3592
BTUC
Excellence in Property Management Serving California Since 1956
Coin-Operated
WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services
QUALITY SERVICE AND INSTALLATION
TOLL FREE
1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan
714-633-1811 • Apartments • Condominiums • Any Type of Location
NATIONAL SERVICE 845 N. Commerce St. Orange, CA
“The Right Management Makes the Difference!” Why choose ConsensYs? We provide SUPERIOR customer service: Collect the income at your property in a timely manner Obligations as a professional, licensed management firm will be met Never place our interests above yours Systematic and understandable reporting Enhance your revenues by pursuing ancillary income opportunities No-nonsense approach to the headaches of property management Staff your property with trained, professional on-site personnel Your one-stop, cost effective solution for property management Standard of excellence, integrity and accountability r d fo is a n th al fee o i t n n Me motio nt! pro discou
Call Laurel Dial
CalDRE # 01900052
Bus: 714.772.4400 or toll free 888.909.7488 Cell: 714.393.8003 Corp Lic No 01788395
laureld@consensyspm.com
November 2018
www.aaoc.com
www.consensyspm.com
Apartment News
51
Featuring
Product & Service Council Members
As a Tampa Bay Times Top Workplace, Valet Living has been setting the standard for doorstep collection and recycling since 1995. Servicing over a million apartment homes across 40 states, Valet Living has grown to become not just the only national provider of doorstep collection and recycling services, but also the only nationally-recognized full service amenities provider to the multifamily industry. In addition to doorstep collection, Valet Living’s turns, maintenance and pet station solutions make life easier for both property managers and residents, while improving property values. With the launch of its resident-facing amenity services app, Valet Living Home, Valet Living is now the only company in the multifamily industry to combine doorstep collection with both sustainability-related and premium home-related services. Valet Living Doorstep is the standard-setting doorstep waste and recycling collection amenity that adds value and convenience to every multifamily community.
Valet Living Home is the only app developed specifically for multifamily communities by resident amenity experts. It gives Valet Living Doorstep residents the ability to order premium home-related services like home cleans, pet visits and more through a single app. Valet Living Turns gives property managers the peace of mind that apartment homes will be pristinely restored and quickly ready for incoming residents — without the stress of managing and coordinating everything on their own. Valet Living Maintenance is the helping hand that allows apartment communities to prioritize unexpected resident needs and maintain day-to-day upkeep with additional porter hours. Valet Living Pet: Valet Living Pet is the partner for setting the standard in community-building. Our quality pet products and amenities are tailored to resident needs and those of their loved ones, ultimately contributing to higher resident satisfaction rates and cleaner common areas.
Attention Product & Service Council Members
Did you know we that we have released our 2019 Calendar Lineup? That means, you can sign-up for most events & sponsorships online at www.AAOC.com TODAY! Don’t miss out on all of the fun this upcoming year, it’s going to be a blast!
52
JANUARY 15 – General Membership Meeting 24 – INSPIRE Property Management Luncheon
JULY TBD – Reverse Trade Show
FEBRUARY 19 – General Membership Meeting 21 – Multifamily Mingle
AUGUST TBD – Summer Cruise
MARCH 28 – Trade Show & Conference
SEPTEMBER 17 – General Membership Meeting TBD – Angels Night & Tailgate
APRIL 16 – General Membership Meeting 25 – INSPIRE Property Management Luncheon
OCTOBER 15 – General Membership Meeting 23 – INSPIRE Property Management Luncheon TBD – Multifamily Housing Forecast
MAY 21 – General Membership Meeting 23 – Multifamily Mingle
NOVEMBER 14 – Multifamily Mingle
JUNE 11 – General Membership Meeting 23 – INSPIRE Property Management Luncheon
DECEMBER TBD – Holiday Cruise
Apartment News
www.aaoc.com
November 2018
PRODUCT & SERVICE COUNCIL’S
Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Access Control Solutions
Asphalt Sales & Service
Carpet Cleaning
CloudKeyz Parakeet
M & M Contracting, Inc. Rose Paving LLC
Accounting Services
Attorneys
Elite Cleaning Services Millennial Property Maintenance V & S Carpet and Flooring
HMWC, CPAs & Business Advisors
Law Offices of Sam Chandra, APC D’Egidio Shah & Townsend Duringer Law Group, PLC Fisher & Phillips, LLP David S. Schonfeld, A Professional Law Corp. The Judge Law Firm Wesierski & Zurek, LLP
Cleaning Service
Bath Restoration or Renovations
ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. Appliance Warehouse CSC Service Works Excalibur Laundries L and D Appliance Corp. National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems
Accounting Software Entrata HENRI
Answering Service Anyone Home
Antimicrobial Services Biosweep of North Orange County
Apartment Market Research Data ALN Data Apartment SEO CBRE – OC Multifamily
Apartment Rental Publications & Services
Elite Cleaning Services Millennial Property Maintenance Turnaround Solutions, LLC V & S Carpet and Flooring West One Property Services
Coin-Operated Laundry Equipment
Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration Pinnacle Apartment Supply South Coast Construction & Repair
Boiler Systems
apartments.com For Rent Media Solutions RentPath Zillow Group Rentals
Evolution Building Efficiency ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.
Apartment/Student Housing
Buying Group
Kairos Investment Management Company LaundryUp RokitNow South Coast Real Estate & Property Management
Xpera Group
Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. American Appliance Rentals Appliance Warehouse Consolidated Apartment Rentals Expressions Home Gallery Industrial Laundry Repair L and D Appliance Corp. National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
Appraisal Lee Walker Appraisals
Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Genesis Credit Management
Commercial Gas Grills AEI Corporation
Cabinets/Refinishing Andersen Cabinets Buffalo Maintenance, Inc. The Cabinet Depot, Inc. Liquid Amber Designs Pinnacle Apartment Supply S M Painting Corp South Coast Construction & Repair
Carpentry Buffalo Maintenance, Inc. The Cabinet Depot, Inc.
Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Turnaround Solutions, LLC V & S Carpet and Flooring
November 2018
Commercial Patio Heaters AEI Corporation
Communications TouchPoint
Computer Services RentDynamics
Concrete Maintenance & Repair Harvest Landscape Enterprises, Inc. M & M Contracting, Inc. OC Concrete LLC Precision Concrete Cutting Rose Paving LLC
PSC Service Provider Directory — continued on page 54
www.aaoc.com
Apartment News
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PSC Service Provider Directory
Electrical
Flooring
Construction
KD Electric Company JRG Electric Co Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
Turnaround Solutions, LLC Urban Surfaces V & S Carpet and Flooring
Electric Vehicle Products
CORT
continued from page 53
AAA Restoration Baldwin Construction CBCI Construction Harvest Landscape Enterprises, Inc. Interstate Restoration KD Electric Company McCormack Roofing Weatherproofing & Construction OC Concrete LLC Optimum Seismic, Inc. Rose Paving LLC
Consulting H & S Wealth Management/Centaurus Financial Investment Capital Real Estate NEXT LEVEL Property Solutions, LLC Xpera Group
Countertops The Cabinet Depot, Inc. California Bath Restoration Liquid Amber Designs The Countertop Factory Turnaround Solutions, LLC
American Appliance Rentals
Electronic Signature DocuSign
Environmental Consulting & Training A-Tech Consulting American Environmental Specialists, Inc. Coastal Risk Management Enviro Diagnostics
Environmental Services American Environmental Specialists, Inc. Biosweep of North Orange County Enviro Diagnostics Pacific Environnemental & Abatement Solutions, Inc. Servpro of Huntington Beach
Fencing & Gates D & D Technologies Gate Hardware
Deck Coatings, Magnesite Repairs, Waterproofing
Financial Planning
Buffalo Maintenance, Inc. CBCI Construction McCarthy Roofing WICR Waterproofing & Decking
Fire & Flood Restoration
Drain Cleaning California Rooter & Plumbing Coast Plumbing, Heating & Air LA Hydro-Jet & Rooter Service, Inc.
Draperies/Blinds/Window Coverings Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
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Apartment News
HMWC, CPAs & Business Advisors Biosweep of North Orange County Coastal Risk Management Emergency Services Restoration, Inc. Interstate Restoration PRC Restoration Rainbow International of Orange County Restoration Management Company Service First Restoration Inc. Servpro of Huntington Beach
Fitness Equipment Opti-Fit Fitness Solutions
www.aaoc.com
November 2018
Furniture Rental General Contractor Baldwin Construction CBCI Construction OC Concrete LLC PRC Restoration Service First Restoration Inc. So Cal Builders
Handyman Buffalo Maintenance, Inc.
Heating & Air Conditioning Coast Plumbing, Heating & Air Expressions Home Gallery L and D Appliance Corp. R&B Wholesale Distributors, Inc. Spicer Mechanical
Insurance Beissel Insurance Service, Inc. Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency FMN Capital H & S Wealth Management/Centaurus Financial Hackett Insurance Services — Farmers Insurance ISU — The Olson Duncan Agency NFP Property & Casualty PHD Insurance Brokers, Inc. Rey Insurance Services, Inc. State Farm — Sarah Atkinson Agency
Interior Design Color Design Development Group Straight Designs
Internet Services
Mold Remediation
Apartment SEO apartments.com KnockRentals.com Zillow Group Rentals
American Environmental Specialists, Inc. Biosweep of North Orange County Interstate Restoration Service First Restoration Inc.
Janitorial Services
Moving & Mobile Storage
S M Painting Corp
Right Movers
Kitchen Renovations
Odor Removal
Baldwin Construction The Cabinet Depot, Inc. California Bath Restoration Pinnacle Apartment Supply
Biosweep of North Orange County Servpro of Huntington Beach
Landscapes/Hardscapes Agricultural Pest Control Services BrightView Tree Care Services Forever Lawn Pacific Coast Harvest Landscape Enterprises, Inc. Park West Tree Care Richard Cohen Landscape Universal Site Services
Lending Institutions Banc of California Bank of America Mortgage Berkadia CBRE – OC Multifamily Chase Multifamily Lending Citizens Business Bank Luther Burbank Savings NorthMarq Capital Opus Bank
Lighting
Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Steadfast Management Company, Inc. Sullivan Property Management SVN / Vanguard — Cameron Irons Westminster Asset LLC
Property Management Software Anyone Home Entrata HENRI Rentler RokitNow
Paint Sales & Service Behr Paint Benjamin Moore & Co CBCI Construction Color Design Development Group R&B Wholesale Distributors, Inc. S M Painting Corp Turnaround Solutions, LLC West Coast Drywall & Paint
Property Management Staffing & Training BG Multifamily Career Strategies JWilliams Staffing NPM Staffing Renoir Staffing, LLC The Liberty Group
Pest Control Access Exterminator Service, Inc. Agricultural Pest Control Services Bugs Away Exterminators Coastal Risk Management Fenn Termite & Pest Control Greentech Heat Solutions Innovative Pest Solutions Lloyd Pest Control The Bee Man
PSC Service Provider Directory — continued on page 56
BONA FIDE MORTGAGE
Plumbing, Contractors & Supplies
Orco Apartment Supply, Inc. The Package Solver — Luxer One R&B Wholesale Distributors, Inc.
ARK Plumbing California Rooter & Plumbing Coast Plumbing, Heating & Air ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Millennial Property Maintenance Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
Maintenance, Repairs, Products
Pool/Spa Service & Repair
Buffalo Maintenance, Inc. Evolution Building Efficiency ICF for SoCalGas Multifamily Energy Efficiency Rebates KD Electric Company Millennial Property Maintenance Pinnacle Apartment Supply South Coast Real Estate & Property Management Universal Site Services WICR Waterproofing & Decking
Clear Expectations, Inc.
JRG Electric Co KD Electric Company
Mailboxes
Marketing KnockRentals.com
Serving multi-family owners since 1983
Apartment Financing
• 2–4 units
• 5+ units
Pressure Washing Universal Site Services
Property Management AIM Properties Allen Properties Consensys Property Management Creative Investment Group, LLC DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. Leonardo Property Management LoCali Management Group The Management Works
November 2018
“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace
(949) 651-0999
nlieberman@cox.net www.bonafidemortgage.com www.aaoc.com
Apartment News
55
PSC Service Provider Directory continued from page 55 Rain Gutters Argos Homes Systems McCarthy Roofing
Real Estate/Investments CBRE – OC Multifamily Creative Investment Group, LLC DM Smithco Gorman & Associates H & S Wealth Management/Centaurus Financial Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments, LLC Marcus & Millichap NorthMarq Capital Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) South Coast Real Estate & Property Management SVN / Vanguard — Cameron Irons
Resident Screening Rentler
Reconstruction
Tax & Financial Planning
A-Rising Builders AAA Restoration Baldwin Construction Buffalo Maintenance, Inc. Interstate Restoration Service First Restoration Inc. WICR Waterproofing & Decking
FMN Capital H & S Wealth Management/Centaurus Financial HMWC, CPAs & Business Advisors
Roofing CBCI Construction Green Solar Technologies Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Roofing Southwest Royal Roofing.com (RWS&P, Inc.)
Security Services/Patrol Services California Safety Agency Signal 88 Security of Orange County USGI — Upland Group Village Patrol, Inc. West Coast Metropolitan Patrol
Towing Dedicated Transportation Services Messina Operative Protection Services TO’ and MO’ Towing
Trash Services Valet Living
Tree Service BrightView Tree Care Services Harvest Landscape Enterprises, Inc. Park West Tree Care
Utilities & Sub Metering ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Edison Multi Family Program
Video Commercials NPM Staffing
Solar Thermal
Video Surveillance
Green Solar Technologies
A.S. Wise, Inc. Bastion Security
Water Heaters
50 Years Serving Orange County Emergency Plumbing Service HVAC Service & Installations Property Management Specialists
714-754-1774
www.orangecountyplumbinghvac.com
ARK Plumbing California Rooter & Plumbing Coast Plumbing, Heating & Air ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Water Heaters Only, Inc. Water Heater Man, Inc.
Waterproofing AAA Restoration McCormack Roofing Weatherproofing & Construction Roofing Southwest WICR Waterproofing & Decking
Website Development/Online Advertising Apartment SEO
Run Credit Checks via the INTERNET
24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!
(714) 245-9500 56
Apartment News
www.aaoc.com
November 2018
Windows & Doors Milgard Windows & Doors Pinnacle Apartment Supply
PRODUCT & SERVICE COUNCIL’S Service Provider Directory
Contact Index
(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. A-Rising Builders Josh Mason 151 Kalmus Drive#H6 Costa Mesa, CA 92626 (949) 239-0198 josh@arisingbuilders.com — www.arisingbuilders.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net A-Tech Consulting Casandra Williams 1748 W. Katella Avenue, Suite 112 Orange, CA 92867 (714) 390-6040 casandraw@atechinc.net — www.atechinc.net
AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com
AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070 gspeicher@aeicorporation.com — www.aeicorporation.com
Defining the commercial outdoor grill and patio heat experience since 1966. See the Advertisers Index on Page 70 for the location of our ad.
Agricultural Pest Control Services BreeAnn Richardson 997 Maine Ave Lakeside, CA 92040 (800) 695-8565 brichardson@agpest.com — www.agpest.com
See the Advertisers Index on Page 70 for the location of our ad.
See the Advertisers Index on Page 70 for the location of our ad.
ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com
Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 70 for the location of our ad.
PSC Contact Index — continued on page 58
PROTECT YOUR MOST VALUABLE ASSET!
Call today for a FREE Estimate!
714-633-3619
“Always Professional…Always Guaranteed… and Always in Writing.” Why Choose Guardian Roofs? Superior Service: At Guardian Roofs, we strive to provide every client with the same high level of service we would like to experience. Expert Roofers: After roughly 3 decades in the industry, we have developed a highly skilled staff of roofers that can be relied upon to provide expert work, no matter what type of roof or roofing material the job may involve.
— Residential & Commercial — Specializing in all Composition: Metal, Eco-Friendly and Synthetic Roofing Systems
FREE
$100 Gift Card to Home Depot with $1,000 minimum contract
Quality Products: We only use high-quality roofing products from top manufacturers, and we are always on the lookout for new products and technologies that we can adopt for the benefit of our clients. Competitive Prices: Because we understand property managers may have strict budget constraints to work with, we always provide detailed estimates before beginning work and our prices are always competitive.
“Excellent job—neat and clean— definitely highly recommend them —Thank you!” — Benito Notarstefano
Fully Licensed & Insured: We carry our own insurance and as a state licensed roofing contractor we conduct all business to a high ethical standard.
Complete Satisfaction Guaranteed in Writing!! Visit us at: www.guardianroofs.com Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM
November 2018
Lic. No. 847279, B1 & C39
www.aaoc.com
Apartment News
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PSC Contact Index — continued from page 57
AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.
Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.
Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com
Engagement and automation tools through Contact Center and CRM software.
AP Staffing Teresa Mendoza 1905 E. 17th Street, Suite 208 Santa Ana, CA 92705 (949) 783-8350 teresa@apstaffing.net — www.apstaffing.net Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
ALN Data Laura Reese-Williams 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 932-2553 sales@alndata.com — www.alndata.com Apartment data and market research.
American Appliance Rentals Gil Brenner 14252 Culver Dr Suite #A329 Irvine, CA 92604 (714) 834-0530 gil@rentafridge.com — www.rentafridge.com
American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com
apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com
#1 nationwide provider of information and advertising services.
Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 70 for the location of our ad.
Appliance Warehouse Darcy Wagner 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 darcyw@appliancewhse.com Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net
Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.
Advertising firm specializing in Websites, Search & Social Media Marketing.
ARK Plumbing Elana Montgomery 5132 Bolsa Ave., Suite 106 Huntington Beach, CA 92649 (949) 544-3343 arkplumbing247@gmail.com — www.ark247.net
Appliance rentals and purchase solutions for properties and residents. See the Advertisers Index on Page 70 for the location of our ad.
Apartment Owners, Landlords, Income Property Owners
Employment Practices Liability Property Insurance Liability Insurance Business Crime Insurance Business Income Coverage Cyber Liability & Data Breach
Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains Guaranteed Replacement Cost Worker’s Compensation Insurance
Theresa Simes Agency Premiere Income Property Insurance
714-966-3000
TSimes@FarmersAgent.com Serving all of California & Arizona CA Lic. # 0647512
www.farmers.com/tsimes
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Apartment News
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November 2018
Baldwin Construction Marty Quick 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 martyq@baldwinconstruction.com Banc of California Joe Gomez 3 MacArthur Place Santa Ana, CA 92707 (949) 381-2939 joe.gomez@bancofcal.com
We provide multifamily loans to investors.
Bank of America Mortgage Brett Robinson 1200 Newport Center Dr., #250 Newport Beach, CA 92660 (949) 467-7314 brett.robinson@bankofamerica.com Bastion Security David Raske PO Box 231239 Portland, OR 97281 (800) 783-5700 draske@bastionsecurity.com — www.bastionsecurity.com Behr Paint Lori Flores 3400 W. Segerstrom Ave. Santa Ana, CA 92704 (909) 248-5132 lorflores@behrpaint.com — www.behr.com
Beissel Insurance Service, Inc. Priscilla Beissel 13732 Newport Avenue, Suite 4 Tustin, CA 92780 Ph: (714) 838-0601 pbeissel@beissel.com — www.beissel.com
Insurance Agency/Brokerage See the Advertisers Index on Page 70 for the location of our ad.
Benjamin Moore & Co Theresa Miller 3441 Temple Avenue Pomona, CA 91768 (510) 491-1525 teri.miller@benjaminmoore.com — www.benjaminmoore.com Paint Manufacturer & Supplier
Berkadia Michael Thagard 2020 Main Street Irvine, CA 92614 (949) 223-0610 michael.thagard@berkadia.com — www.berkadia.com BG Multifamily Jay Lopeman 3330 Cumberland Boulevard, Suite 500 Atlanta, GA 30339 (678) 873-0728 jlopeman@bgmultifamily.com — www.bgmultifamily.com
Most trusted recruiting & staffing resource provider in the multifamily industry for 30 years.
Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com
Organic all-surface protection of pathogens, fungi and mold for up to one year.
November 2018
Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com BrightView Tree Care Services Larry Martony 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Larry.Martony@Brightview.com — www.brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com
See the Advertisers Index on Page 70 for the location of our ad.
Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.
California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com
Complete kitchen and bath restoration and refinishing company.
PSC Contact Index — continued on page 60
www.aaoc.com
Apartment News
59
PSC Contact Index —
Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl
continued from page 59
California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202
See the Advertisers Index on Page 70 for the location of our ad.
Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.
California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811
Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com
Business Banking, Apartment Loans/Commercial Loans.
CSI recruits, staffs and in some cases trains their candidates for all onsite positions.
CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily
Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county CloudKeyz Shane Robinson 21900 Burbank Blvd. #3008A Woodland Hills, CA 92660 (626) 390-1937 shaner@cloudkeyz.com — www.cloudkeyz.com Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278
See the Advertisers Index on Page 70 for the location of our ad.
APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience
Lee Walker Appraisals Orange, CA 92867
714-744-1074 www.leewalkerappraisals.com
PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating
• Concrete • Petromat Overlays • Block Walls
• Paving Stones • Curb & Gutters • Striping
c&cpaving
ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net
60
Apartment News
General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 70 for the location of our ad.
Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com
See the Advertisers Index on Page 70 for the location of our ad.
Consolidated Apartment Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 Ph: (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com
We are the leading screening and risk management provider for the multifamily industry.
Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 70 for the location of our ad.
Lee Walker, MAI
Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com
www.aaoc.com
November 2018
CORT Aimee Palmer 2450 Main Street Irvine, CA 92614 (949) 852-0711 Aimee.palmer@cort.com — www.cort.com
Cost-effective, convenient & hassle-free — furniture rental is the smart, flexible alternative for times of transition.
The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450 info@thecountertopfactory.net — www.thecountertopfacory.net See the Advertisers Index on Page 70 for the location of our ad.
Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777 CR@CatherineRobinson.com — www.CatherineRobinson.com
Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.
CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com
CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.
D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602 rwoodbeck@ddtechusa.com — www.ddtechglobal.com
David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com
Specializing in residential and commercial evicitons with flat rates and prompt, professional service.
D’Egidio Shah & Townsend Eric Townsend 7801 Mission Center Court, Suite 240 San Diego, CA 92108 (619) 550-3011 eric@dstlawfirm.com – www.fireandfloodattorneys.com
Insurance claims attorney. We make sure insurance pays what’s owed.
Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com DocuSign Tiffany Tanquary 221 Main Street, Suite 1000 San Francisco, CA 94105 (866) 219-4318 tiffany.tanquary@docusign.com — www.docusign.com
Evolution Building Efficiency Gabe Ayala 960 Monterey Pass Road Monterey Park, CA 91754 (213) 640-7273 gabe@evo-llc.com Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com
The fastest growing property management software in the industry.
Enviro Diagnostics Rick Rainey 3100 Airway Ave, Suite 111 Costa Mesa, CA 92626 (800) 963-8184 rrainey@envirodiagnostics.com — www.envirodiagnostics.com
Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Suite 750 Santa Ana, CA 92707 (949) 266-7000 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.
PSC Contact Index — continued on page 62
9350 Narnia Drive Riverside, CA 92503 LIC #975880
Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date. We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!
DocuSign allows people to manage documents anytime, anywhere, on any device, securely.
Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free
Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 70 for the location of our ad.
Elite Cleaning Services Beth Huber 1905 E. 17th St. #120 Santa Ana, CA 92705 Ph: (714) 541-4848 beth@elitemaid.com — www.elitemaid.com
Inside cleaning & all floor care and window washing
Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com
Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.
(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com
www.imperialroofmanagement.com November 2018
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PSC Contact Index — continued from page 61
Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 70 for the location of our ad.
Fenn Termite & Pest Control Hillary Day 7322 Walnut Avenue Buena Park, CA 90620 (714) 736-9000 Hillary.day@fennpest.com — www.fennpest.com Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com
Heat treatment equipment & training for bedbugs.
Guardian Roofs by Sudduth Construction Inc. Diana Hughes 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.
Harvest Landscape Enterprises, Inc. Christy Babbitt 2339 N Batavia St. Orange, CA 92865 (714) 273-5335 christy@hlei.us – www.hlei.us
Landscape maintenance, Arbor care, irrigation management, landscape design & construction.
Provide legal services on all employment related issues and Fair Housing discrimination claims.
FMN Capital John Merwin 26041 Acero Mission Viejo, CA 92691 (949) 455-0300 john.merwin@fmncc.com
We supply all financial needs.
For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556 www.forrent.com Forever Lawn Pacific Coast Denise Karmie 571 I-B Crane Street Lake Elsinore, CA 92532 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc Sales and installation of synthetic turf products.
Genesis Credit Management Josh Guerrero PO Box 25442 Los Angeles, CA 90025 (310) 857-0272 josh@genesiscred.com — www.genesiscred.com Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com
See the Advertisers Index on Page 70 for the location of our ad.
Green Solar Technologies John Harper 6400 Laurel Canyon Blvd. North Hollywood, CA 91606 Ph: (310) 569-5411 johnh@greensoltech.com — www.greensolartechnologies.com Commercial & residential solar installers
Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com
HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.
Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610 rhackett196@gmail.com — www.farmersagent.com/rhackett
Provide insurance consulting & coverage.. See the Advertisers Index on Page 70 for the location of our ad.
HENRI Dan Vonderheide 15230 N. 75th St. #1030 Scottsdale, AZ 85260 (262) 337-3999 dan@henrihome.com — www.henrihome.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Villavicencio 601 W. 5th Street, Suite 900 Los Angeles, CA 90071 (626) 622-2463 multifamilyrebates@icfi.com — https://www.socalgas.com/foryour-business/energy-savings/multi-family-savings Industrial Laundry Repair John Mayer 24925 Walnut St., Unit B-207 Lomita, CA 90717 (310) 890-0681 mjohn982@att.net Innovative Pest Solutions Jeffrey Stafford PO Box 927 Vista, CA 92085 (760) 758-9747 compliance@birdsolutions.com — www.innovativepestsolutions.com
Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218 jmandell@interstaterestoration.com — www.interstaterestoration.com
24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.
Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.
Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.
J Williams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com
See the Advertisers Index on Page 70 for the location of our ad.
JRG Electric Co Lily Giron 13610 Imperial Hwy #12 Santa Fe Springs, CA 90670 (562) 926-7271 myservice@jrgelectric.com — www.jrgelectric.com
Family owned business providing service to commercial, industrial & residential.
Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments, LLC Dwight Kay 46 E. Peninsula Ctr. Dr. #382 Palos Verdes Peninsula, CA 90274 (855) 466-5927 info@kpi1031.com — www.kpi1031.com
We’re a national Delaware Statutory Trust investment firm — we help with private, exclusive & off-market DST properties. See the Advertisers Index on Page 70 for the location of our ad.
KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com
Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.
PSC Contact Index — continued on page 64
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November 2018
NEW Stain Resistant Carpet
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$ 15 (material only)
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Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622
November 2018
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PSC Contact Index — continued from page 62
KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maile@knockrentals.com — www.knockrentals.com L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com
Full service property management provider for 16+ units.
LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com Landcare Logic Jalin Gerber 4925 Market Street San Diego, CA 92881 (951) 316-8002 jalin@landcarelogic.com — www.landcarelogic.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555 www.Ca-Eviction.com
Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.
Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074 www.leewalkerappraisals.com
See the Advertisers Index on Page 70 for the location of our ad.
Leonardo Property Management Kari Horii 107 W. Torrance Blvd. #200 Redondo Beach, CA 90277 (310) 745-8004 kari@leonardomgmt.com — www.leonardomgmt.com Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com
McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 70 for the location of our ad.
Messina Operative Protection Services Melessia Messina 1351 N. Miller St., Suite 202 Anaheim, CA 92806 (714) 646-9937 m.messina@mopsecurity.com — www.mopsecurity.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com
Custom & standard cabinets for all areas. No job too small!
Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 Ph: (877) 789-6027 comesave@livable.com — www.livable.com Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com
Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors
Millennial Property Maintenance Ines Mejia 221 W. Santa Fe Avenue Placentia, CA 92870 (714) 528-8550 millennialpm@outlook.com.com
Full apartment renovation and maintenance services
National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com
Boutique style property management.
Luther Burbank Savings John Fisher 20 Pacifica, Suite 600, Irvine, CA 92618 (949) 428-8057 jfisher@lbsavings.com — www.lutherburbanksavings.com M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com
See the Advertisers Index on Page 70 for the location of our ad.
NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com
Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.
Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330
Commercial, Personal & Health Insurance.
NorthMarq Capital Joe Giordani 500 Newport Center Drive, Suite 650 Newport Beach, CA 92660 (949) 717-5206 jgiordani@northmarq.com — www.northmarq.com
See the Advertisers Index on Page 70 for the location of our ad.
Put 20 Years of Property Management Experience to Work for You • All Repairs and Rehab Performed by Licensed General Contractor at Discounted Rates
2 UNITS — COSTA MESA
• All Monthly & Annual Statements Prepared by our In-House CPA • Vacant Units Made Rent-Ready in 7 Days • Routine Inspections Performed to Prevent Large Repairs
”Thank you for getting our unit rented before it was even rent-ready; we are very pleased with your service. Our previous management company nickel & dimed us on the expenses every month, but we don’t have that problem with you.” — Barbara C., AAOC Member
Paul Rosow Real Estate Broker CA BRE # 01205240
paul@southcoastrealestatebroker.com • www.southcoastrealestatebroker.com
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800-541-1962
NPM Staffing Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net Anything related to concrete
Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554 stephan@opti-fit.com — www.opti-fit.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com
Precision Concrete Cutting Victor Rangle 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400 victorr@safesidewalks.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com
ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com
Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 70 for the location of our ad.
Full Service Real Estate. See the Advertisers Index on Page 70 for the location of our ad.
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 70 for the location of our ad.
PSC Contact Index — continued on page 66
See the Advertisers Index on Page 70 for the location of our ad.
Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.
Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com Park West Tree Care Jessica Weber 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 jmweber@parkwestinc.com — www.parkwestinc.com PHD Insurance Brokers, Inc. Fred Giron 11022 Winners Circle, Suite 100 Los Alamitos, CA 90720 (714) 534-6310 fgiron@phdinsurancebrokers.com Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured).
Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Suite 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com
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PSC Contact Index — continued from page 65
Rainbow International of Orange County Maria Herrera 1274 N. Red Gum St. Anaheim, CA 92806 (888) 778-3492 mariahocrainbowoc@outlook.com — www.rainbowintl.com/orangecounty Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657 sales@renoirstaffing.com — www.renoirstaffing.com
For 30 years, we have provided qualified employees to the property management industry.
RentDynamics Alex Buchanan 595 S Riverwoods Parkway Logan, UT 84321 (866) 567-3557 alex@rentdynamics.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Dayna Gardner 22365 El Toro Rd., Suite 171 Lake Forest, CA 92630 (949) 943-5177 dgardner@rentpath.com Restoration Management Company Michelle Lopez 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com
Richard Cohen Landscape John Severns 20795 Canada Rd. Lake Forest, CA 92630 Ph: (949) 768-0599 jseverns@richardcohenlandscape.com — www.richardcohenlandscape.com Right Movers Tim O’Green 2631 Michelle Dr. Tustin, CA 92780 (714) 800-3559 tim@rightmovers.biz Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588
See the Advertisers Index on Page 70 for the location of our ad.
RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com
Text messaging services to help communicate with your customers.
Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com Roofing and waterproofing services.
Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.
Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com
Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.
S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com
See the Advertisers Index on Page 70 for the location of our ad.
Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (949) 610-9251 christian@callservicefirst.com — www.callservicefirst.com Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com Signal 88 Security of Orange County Richard Sandoval 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 rsandoval@signal88.com — www.signal88.com Provide visible security patrol for multifamily housing.
So Cal Builders Rachelle Liberty 16252 Construction Circle East, Suite A Irvine, CA 92606 (949) 559-8583 rachelle@socalblds.com — www.socalblds.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com
Real estate brokerage and property management. See the Advertisers Index on Page 70 for the location of our ad.
Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274 Mary.finn@sce.com — www.sce.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com State Farm — Sarah Atkinson Agency Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351 sarah@atkinsonagency.com Providing insurance and financial services.
AIR CONDITIONING & HEATING
Cell-909-228-9956 Service • Repair • Installations Since 1988
Joe Mottes
Licensed, Bonded, Insured C-20 # 538090
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Run Credit Checks via the INTERNET 24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!
(714) 245-9500 November 2018
Steadfast Management Company, Inc. Justin Maranto 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722 justin.maranto@steadfastco.com Straight Designs Barbie Esparza 3028 East 11th Street Los Angeles, CA 90023 (323) 261-3028 accounts@straightdesigns.com — www.straightdesigns.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County.
SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 70 for the location of our ad.
The Judge Law Firm Jamie Berheimer 18881 Von Karman Avenue, Suite 1500 Irvine, CA 92612 (949) 833-8633 jamie@thejudgefirm.com — www.thejudgefirm.com
See the Advertisers Index on Page 70 for the location of our ad.
The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063
www.mgtworks.com We provide apartment property management in Southern California.
The Package Solver — Luxer One Mikel Persky 5665 Power Inn Rd #140 Sacramento, CA 95824 (949) 394-8176 mikel@thepackagesolver.com — www.thepackagesolver.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.
TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Turnaround Solutions, LLC Taso Martinez 134 Lomita Street El Segundo, CA 90245 (310) 374-9400 taso@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.
Universal Site Services Shilo McGrew 1440 N Harbor Blvd, Suite 900 Fullerton, CA 92583 (213) 215-4867 smcgrew@universalsiteservices.com
Urban Surfaces Nicole Sims 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 nicole@urbansurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org V & S Carpet and Flooring Marketing Department 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067 marketing@vscleaning.com — www.vsflooring.com
West One Property Services Nishan Joshi 3160 E. La Palma Ave, Suite D Anaheim, CA 92806 (714) 575-1189 njoshi@gowestone.com.com Westminster Asset LLC Jay Vogelsang 13920 Hoover Street Westminster, CA 92683 (714) 897-0772 jayv.hw@gmail.com — www.hwseniorliving.com WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net Xpera Group Steven Grimes 10911 Technology Place San Diego, CA 92127 (858)-436-7770 sgrimes@xperagroup.com — www.xperagroup.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com
See the Advertisers Index on Page 70 for the location of our ad.
Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474 vilapatrol@aol.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625
Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.
Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com
Water Heater/boiler service and installation.
Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570 laoffice@waterheatersonly.com — www.waterheatersonly.com
Water heater repair and replacement including residential, tankless, and commercial.
Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com
Defense of Landlord/Tenant, Premises Liability and Employment Matters.
West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com West Coast Metropolitan Patrol Robert Dalton 10441 Stanford Ave #1165 Garden Grove, CA 92840 (888) 502-1702 admin@wcmpatrol.com — www.wcmpatrol.com
November 2018
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Apartment News
67
ADVERTISERS’ INDEX
Category
EVICTIONS
PEST CONTROL
Block & Associates......................Inside Back Cover
Access Exterminator Service..................................18
Brennan Law Firm.......................................................43
Lloyd Pest Control......................................................71
Duringer Law Group, PLC.......Inside Front Cover
See page 70 for alphabetical listings
FENCING & GATES
Alertt Access Gate Controls....................................13
PLUMBING, CONTRACTORS SUPPLIES
Aarow Drain & Plumbing..........................................6
AIR CONDITIONING & HEATING
CLEANING SERVICES
JM Air Conditioning & Heating............................66
Able Services.................................................................45
Orange County Plumbing.......................................56
V & S Carpet and Flooring Services....................69
Brent Collins Construction......................................30
APPLIANCES—REPAIRS, PARTS, RENTALS
COIN-OPERATED LAUNDRY EQUIPMENT
Buffalo Maintenance, Inc.........................................17
PORCELAIN REFINISHING
Carpet Crafts.................................................................63
Bath Crafters..................................................................11
Buffalo Maintenance, Inc.........................................17
Lin-Ed’s Appliance Service & Repair...................67
ACE Commerical Laundry Equipment, Inc......20
ORCO Apartment Supply........................................49
National Service...........................................................51
R&B Wholesale Distributors, Inc. .......Back Cover RSSA Home Improvement......................................25 APPRAISALS/VALUATIONS
Lee Walker Appraisals...............................................60 ASPHALT SALES & SERVICE
C & C Paving Company, Inc....................................60 ATTORNEYS
Block & Associates......................Inside Back Cover Brennan Law Firm.......................................................43 Duringer Law Group, PLC.......Inside Front Cover The Judge Law Firm..................................................16 BATHROOM RENOVATIONS
South Coast Construction & Repair....................10 BATHTUB REFINISHING
Bath Crafters..................................................................11 BBQ & GRILL SERVICES
AEI Corporation...........................................................39 BLINDS
WASH Multi Family Laundry Systems..................9
CABINETS/REFINISHING
Brent Collins Construction......................................30 RSSA Home Improvement......................................25 South Coast Construction & Repair....................10 The Cabinet Depot.....................................................30 CARPENTRY
Brent Collins Construction......................................30 Buffalo Maintenance, Inc.........................................17
Carpet Crafts.................................................................63
ORCO Apartment Supply........................................49
V & S Carpet and Flooring Services....................69
PROPERTY MANAGEMENT
GATED ENTRIES
Consensys......................................................................51 JLE Property Management Inc.............................23
COLLECTIONS
HANDYMAN
ProActive Realty Investments Inc........................12
Block & Associates......................Inside Back Cover
South Coast Construction & Repair....................10
Roberts Management & Investments.................4
Duringer Law Group, PLC.......Inside Front Cover
HEATING & AIR CONDITIONING
South Coast Real Estate & Property Mgmt......64
CONCRETE MAINTENANCE & REPAIR
JM Air Conditioning & Heating............................66 Orange County Plumbing.......................................56
C & C Paving Company, Inc....................................60
INSURANCE
CONSTRUCTION
Beissel Insurance.........................................................40
RAIN GUTTERS
Argos Home Systems..................................................6 Out of the Gutter .......................................................65
Farmers Insurance —
REAL ESTATE INVESTMENTS
Theresa Simes Agency.............................................58
CBRE................................................................... Insert, 33
JUNK REMOVAL, HAULING
Hom Sotheby’s International Realty —
Haul Nuts..........................................................................4
The Stanfield Group...................................................50
The Countertop Factory...........................................32
KITCHEN RENOVATIONS
Kay Properties & Investments...............................41
DECK COATINGS, MAGNESITE REPAIRS,
RSSA Home Improvement......................................25
ProActive Realty Investments Inc........................12
South Coast Construction & Repair....................10
South Coast Real Estate & Property Mgmt......64
LEAK DETECTION
SVN/Vanguard Investment Properties..............14
California Rooter & Plumbing................................29
SVN/Vanguard Investment Properties—
Brent Collins Construction......................................30 Buffalo Maintenance, Inc.........................................17 COUNTERTOPS
WATERPROOFING
Brent Collins Construction......................................30 Buffalo Maintenance, Inc.........................................17
LENDING
Webster.....................................................................59
Rash Yambo Decking & Stairs...............................20
American First Credit Union...................................70
The Bridge Group.......................................................26
DECKING
Bona Fide Mortgage..................................................55
W. R. Gorman................................................................46
Chase Multifamily Lending.......................................2 OpusBank.......................................................................21
DOORS, WINDOWS
Umpqua Bank...............................................................11
California Replacement Windows.......................31
MAIL BOXES
RSSA Home Improvement......................................25
ORCO Apartment Supply........................................49 R&B Wholesale Distributors, Inc. .......Back Cover
DRAINS
Aarow Drain & Plumbing..........................................6
MAINTENANCE, REPAIRS, PRODUCTS
Brent Collins Construction......................................30
ROOFING
Dale’s Roofing...............................................................20 Guardian Roofs.............................................................57 Imperial Roof Management...................................61 McCarthy Roofing.......................................................47 McCormack Roofing..................................................27 Royal Roofing................................................................19
California Rooter & Plumbing................................29
Buffalo Maintenance, Inc.........................................17
SECURITY SERVICES
DRAPERIES/BLINDS/WINDOW COVERINGS
HD Supply......................................................................15
Alertt Access Gate Controls....................................13
Apex Window Decor.................................................12 R&B Wholesale Distributors, Inc. .......Back Cover
CARPETS
Orange County Plumbing.......................................56
Alertt Access Gate Controls....................................13
All Proof Decks.............................................................54
Apex Window Decor.................................................12
FLOORING, REPAIRS, TILE
California Rooter & Plumbing................................29
DRYWALL
R&B Wholesale Distributors, Inc. .......Back Cover MOLD REMEDIATION
American Environmental Specialists..................58 ORNAMENTAL IRON
UTILITY BILLING
Livable..............................................................................35 WATER HEATERS
California Rooter & Plumbing................................29
ORCO Apartment Supply........................................49
Brent Collins Construction......................................30
Alertt Access Gate Controls....................................13
R&B Wholesale Distributors, Inc. .......Back Cover
ELECTRICAL
Brent Collins Construction......................................30
V & S Carpet and Flooring Services....................69
Buffalo Maintenance, Inc.........................................17
Rash Yambo Decking & Stairs...............................20
WINDOWS
CARPET CLEANING
ENVIRONMENTAL SERVICES
S M Painting Corp.......................................................67
California Replacement Windows.......................31
V & S Carpet and Flooring Services....................69
American Environmental Specialists..................58
Sondance Painting.....................................................32
RSSA Home Improvement......................................25
68
Apartment News
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PAINT SALES & SERVICE
November 2018
Orange County Plumbing.......................................56 0ORCO Apartment Supply.....................................49
Please look in our next publication for our other services
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If you’re experiencing any water damage issues
give us a call! on 24/7
Waterproof
vsflooring.com
(562) 577-8001
info@vsflooring.com November 2018
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69
ADVERTISERS’ INDEX
Alphabetical
See page 68 for category listings
Aarow Drain & Plumbing.............................................6
Chase Multifamily Lending..........................................2
ORCO Apartment Supply...........................................49
Able Services....................................................................45
Consensys.........................................................................51
Out of the Gutter ..........................................................65
Access Exterminator Service.....................................18
Dale’s Roofing..................................................................20
ProActive Realty Investments Inc...........................12
ACE Commerical Laundry Equipment, Inc.........20
Duringer Law Group, PLC..........Inside Front Cover
Rash Yambo Decking & Stairs..................................20
AEI Corporation..............................................................39
Farmers Insurance — Theresa Simes Agency..........................................58
R&B Wholesale Distributors, Inc. ..........Back Cover
Alertt Access Gate Controls.......................................13 All Proof Decks................................................................54 American Environmental Specialists.....................58 American First Credit Union......................................70 Apex Window Decor....................................................12 Argos Home Systems.....................................................6 Bath Crafters.....................................................................11 Beissel Insurance............................................................40 Block & Associates.........................Inside Back Cover Bona Fide Mortgage.....................................................55
Guardian Roofs................................................................57 Haul Nuts.............................................................................4 HD Supply.........................................................................15 Hom Sotheby’s International Realty — The Stanfield Group................................................50 Imperial Roof Management......................................61 JLE Property Management Inc................................23 JM Air Conditioning & Heating...............................66 Kay Properties & Investments..................................41 Lee Walker Appraisals..................................................60
Roberts Management & Investments....................4 Royal Roofing...................................................................19 RSSA Home Improvement.........................................25 S M Painting Corp..........................................................67 Sondance Painting........................................................32 South Coast Construction & Repair.......................10 South Coast Real Estate & Property Mgmt.........64 SVN/Vanguard Investment Properties.................14 SVN/Vanguard Investment Properties— Webster........................................................................59
Lin-Ed’s Appliance Service & Repair......................67
The Bridge Group..........................................................26
Brent Collins Construction.........................................30
Livable.................................................................................35
The Cabinet Depot........................................................30
Buffalo Maintenance, Inc............................................17
Lloyd Pest Control.........................................................71
The Countertop Factory..............................................32
C & C Paving Company, Inc.......................................60
McCarthy Roofing........................................... Insert, 47
The Judge Law Firm.....................................................16
California Replacement Windows..........................31
McCormack Roofing.....................................................27
Umpqua Bank..................................................................11
California Rooter & Plumbing...................................29
National Service..............................................................51
V & S Carpet and Flooring Services.......................69
Carpet Crafts....................................................................63
Orange County Plumbing..........................................56
W. R. Gorman...................................................................46
CBRE...................................................................... Insert, 33
OpusBank..........................................................................21
WASH Multi Family Laundry Systems.....................9
Brennan Law Firm..........................................................43
Commercial Real Estate
Financing available for Western U.S. properties
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and Use a direct source for your multi-family and commercial properties OFF* • Loans up to $10MM • 30-year amortization $ CLOSING • Cash out available • 15-year term COSTS • Personalized solutions • 5 & 7 initial fixed term Mention Promo Code AAOC to receive our No Loan Fee promotion Let us assist you with competitive rates, pricing, and outstanding service. Get your loan quote today!
ORANGE
LOS ANGELES
SAN DIEGO
Connie Kelly
Teresa Fukushima
Teanna Timmons
Mobile 949.510.4426 ckelly@amerfirst.org
Mobile 562.393.0005 tfukushima@amerfirst.org
COUNTY
COUNTY
Commercial Real Estate Officer NMLS #1638375
Commercial Real Estate Officer NMLS #814503
Apartment News
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Commercial Real Estate Officer NMLS #1454059
Mobile 858.201.0443 ttimmons@amerfirst.org
amerfirst.org/CommercialRealEstate
*Visit amerfirst.org for details to apply. Membership requirements apply.
70
COUNTY
November 2018
GREAT NEWS FOR PROPERTY MANAGERS... Easier scheduling...
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7/24 online portal...
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November 2018
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Apartment News
71
RENTAL HOUSING RETROSPECT
Legacy Planning, Generations in the Making…
R
ecently, the Apartment Association of Orange County has offered our “Passing the Torch: Family Success Planning” Workshop. It’s a mystery why we stopped offering our “original” version with our longest active member, Dave Cossaboom, but whatever the reason, we are glad to be offering the “new” workshop to our members with moderator Rich Lombardi and panelists including second “generationers” Tim Gorman of W.R. Gorman & Associates, Rick Roshan of Pacific Coast Management and Angela Sparks of RML Properties! Have a moment you would like to share? Email it to Veronica Copeland at vcopeland@aaoc.com
72
Apartment News
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November 2018
Tenant Eviction Unlawful Detainer
150
$
Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)
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interests of landlords and income property owners
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consists of 12 eviction attorneys, all specializing in
The number one Law Firm Specializing in Tenant Evictions
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• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968
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