November 2021 Apartment News Magazine by Apartment Association of Orange County

Apartment News VOL. LXI • November 2021

Proudly Serving the Rental-Housing Industry Since 1961

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Reception | Dinner | Dancing Thursday, December 9, 2021 Tickets Now On Sale See Page 46

In This Issue What is a Delaware Statutory Trust and Why So Many Real Estate Investors Are Interested in Them?.............16 Ever-Increasing Complexities..........................................................................................................................18 Guest Commentary: Is Housing a Right or a Commodity?...............................................................................22 October General Membership Meeting Recap.................................................................................................24 AAOC Trade Show & Conference Comes Roaring Back......................................................................................26

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • November 2021

Contents AAOC Education & Events

Departments

5 Reverse Trade Show

4 President’s Message — “It’s Like Déjà Vu All Over Again”

36 Sexual Harassment Prevention Certification 44 Orange County Multi-Family Mingle 46 AAOC Holiday Party

Features 16 What is a Delaware Statutory Trust and Why So Many Real Estate Investors Are Interested in Them? By Matt McFarland and Thomas Wall

18 Ever-Increasing Complexities By Sonya Loera 22 Guest Commentary: Is Housing a Right or a Commodity? By Julia Araiza

24 October General Membership Meeting Recap 26 AAOC Trade Show & Conference Comes Roaring Back

6 Sacramento Report — Time to Start Preparing for Your Balcony & Deck Inspections 8 Orange County Legislative Watch — 30 Days to Stop the Spread 10 Legal Corner 14 Dear Maintenance Men 48 The Benefits of AAOC Membership 49 Welcome New Members 50 PSC Corner — Corcoran Global Living Commercial Associatess / BMS CAT 51 Product & Service Council’s Service Provider Directory 55 Product & Service Council’s Contact Index 68 Advertisers’ Index — Category 70 Advertisers’ Index — Alphabetical

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

November 2021

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Apartment News

CALENDAR OF EVENTS

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

NOVEMBER

The Resources You Want — The Representation You Need — Since 1961

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n

Craig Kirkpatrick

Rick Roshan John Tomlinson Randy Combs Laurel Dial Marie Kaplan John Tomlinson

3 - CRHP Fall #9 Wednesday, 8:30 am–12:30 pm, Online 9 - Board of Directors Meeting Tuesday, 6 pm, Online 10 - CRHP Fall #10 Wednesday, 8:30 am–12:30 pm, Online 11 - Multifamily Mingle Thursday, 5:30–8 pm, Golden Road Brewing 16 - Sexual Harassment Prevention Certification Tuesday, 9–11 am, Online, See Page 36 17 - CRHP Fall #11 Wednesday, 8:30 am–12:30 pm, Online 18 - Reverse Trade Show Thursday, 12–5 pm, The Pacific Club, See Page 5 25 - Thanksgiving Day Thursday, Office Closed 26 - Thanksgiving Holiday Friday, Office Closed

DECEMBER 9 - Holiday Party Thursday, 5:30–9 pm, Casa De Lago, See Page 46 14 - Board of Directors Meeting Tuesday, 6 pm, Online 24 - Christmas Eve Friday, Office Closed 25 - Christmas Day Saturday, Office Closed 27 - Christmas Holiday Monday, Office Closed 31 - New Year’s Eve Friday, Office Closed

JANUARY 1 - New Year’s Day Saturday, Office Closed 3 - New Year’s Day Observance Monday, Office Closed 11 - Board of Directors Meeting Tuesday, 6 pm, AAOC Office 18 - General Membership Meeting Tuesday, 7 pm, Location TBD 20 - Multifamily Housing Forecast thursday, 7:30–9:30 am, The Pacific Club, Newport Beach 24 - Welcome Home OC Monday, 10–11 am, AAOC Office

Directors n n n

Frank Alvarez Julia Araiza Alan Dauger

n n n

Stephen C. Duringer Tim Gorman Nathan Poth

Directors Emeriti n n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

n n n n

William R. Gorman Jerry L’Ecuyer Nick Lieberman Ray Maggi

November 2021

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PRESIDENT’S MESSAGE B y C raig K irkpatrick , V ice P resident , M organ S kenderian I nvestment R eal E state G roup

“It’s Like Déjà Vu All Over Again”

he above quotation is attributed to New York Yankees catcher Yogi Berra during the 1961 season, after Mickey Mantle and Roger Maris yet again hit back-to-back home runs. Now, in 2021, it’s like “déjà vu all over again” in Santa Ana, where tenant activists have once again pushed their oppressive rent control agenda in the city. Both last year and in 2018, the tenant activists attempted to place rent

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control measures on the city ballot. Both times they failed to garner enough qualifying signatures. Despite AB 1482 taking effect last year and establishing a statewide rent cap of 5% plus the change in the Consumer Price Index (CPI), the tenant activists deemed that insufficient and demanded that Santa Ana restrict rent increases to 3% or 80% of CPI — whichever is lower. They pushed this proposal with the city council, knowing that the current council is friendlier to their efforts than Santa Ana voters collectively. By now you are likely aware that the Santa Ana City Council approved rent control and just cause eviction ordinances at its meeting on October 19, 2021. You are also likely aware that AAOC and its coalition partners sprang into action very quickly to counteract this council action. That same week, a signature gathering effort was launched seeking to qualify a referendum that would subject the ordinances to a vote of the people in 2022. I’m confident that we will gather the necessary number of signatures to make this happen. Even if you don’t own or operate property in Santa Ana, I encourage you to support AAOC’s effort to stop rent control from taking hold in the city. If we don’t succeed in stopping it, Santa Ana could represent the first domino to fall, with other cities to follow in Orange County.

Déjà vu, Part Deux

www.aaoc.com

What also feels like déjà vu is my November 2021

return to service as AAOC president. Rest assured, I’m just pinch hitting for Frank Alvarez, who needed to sit out a couple of months as president this year to be eligible to serve a new term in 2022, consistent with the AAOC bylaws. As first vice president, I’ve gladly stepped in to serve as president for the balance of the year. Frankie has been instrumental in leading AAOC through all the trials, tribulations and changes that COVID has presented over the last 20 months, and we are fortunate to have him coming back as president next year. Our AAOC staff members also deserve a standing ovation for their hard work in making many changes on the fly to ensure a vibrant AAOC during this chaos! And to you, our members, thank you for continuing to support AAOC through all the twists, turns, and redirections. For example, the AAOC Trade Show & Conference, traditionally presented in March, was presented this year in September. Many changes, both obvious and not so obvious, were made to put on the show, and staff did a wonderful job. It was great to finally see so many recognizable and friendly faces in person! The trade show floor had a steady flow of foot traffic throughout the day, the seminars were well attended, and there were many satisfied exhibitors and attendees. We look forward to our 2022 show returning to its traditional spring timeframe and will have details to share with you in the coming months.

Registration Now Open This exclusive, members-only event for AAOC Supplier Members is limited to two companies per industry. Register early to guarantee appointments with leading rental property owners and management companies. Credit card payment is required to complete event registration. For additional details, contact Sandy Gimpelson at sandyg@aaoc.com.

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SACRAMENTO REPORT B y R on K ingston

Time to Start Preparing for Your Balcony & Deck Inspections

ust three years from now — ok, January 1, 2025 — state law requires minimum inspections for the exterior elevated elements, including balconies and decks, of buildings with three or more multi-family dwelling units. At the minimum, residential rental property owners/agents are to have the inspection of each type of exterior elevated element that, if found to be defective, decayed or deteriorated to the extent that it does not meet its load requirements, would, in the opinion of the inspector, constitute a threat to the health or safety of the occupants. Assessment of the load-bearing components and associated waterproofing elements of a sample of at least 15% of each type of exterior elevated element may be done using methods allowing for evaluation of their performance by direct visual examination or comparable means of evaluating their performance. Evaluation and assessment must address each of the following, as of the

as of the date of the evaluation: • Current condition of the exterior elevated elements • Expectations of future performance and projected service life • Recommendations of any further inspection necessary Written reports of the evaluation, stamped or signed by the inspector, must presented to the residential property owner/agent of the building or the owner’s designated agent within 45 days of completion of the inspection, and should include: • Photographs, test results, and narrative sufficient to establish a baseline of the condition of the components inspected that can be compared to the results of the inspections. • Advice as to exterior elevated elements that pose an immediate

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November 2021

threat to the safety of the occupants, and whether preventing occupants’ access or conducting emergency repairs, including shoring, are necessary. An initial inspection is to be completed by January 1, 2025, and every six years thereafter. The inspector conducting the inspection is to produce an initial report and, if requested by the residential property owner/agent, a final report indicating that any required repairs have been completed. A copy of that report that recommends immediate repairs, advises that any building assembly poses an immediate threat to the safety of the occupants, or that preventing occupant access or emergency repairs, including shoring, are necessary, must be provided by the inspector to the owner/agent and to the local enforcement agency within 15 days of completion of that report. Reporting to the local enforcement agency is a material change in law. Local enforcement agencies may determine whether any additional information is to be provided in the report and may require a copy of the

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initial or final reports to be submitted to the local jurisdiction. Copies of all inspection reports must be maintained in the building owner’s permanent records for not less than two inspection cycles and must be disclosed and delivered to the buyer at the time of any subsequent sale of the building. Inspections can be performed by a licensed architect, licensed civil or structural engineer, a building contractor holding any or all of the “A,” “B,” or “C-5” license classification issued by the Contractors State License Board, with a minimum of five years’ experience, as a holder of the aforementioned classifications or licenses, in constructing multi-story wood frame buildings, or an individual certified as a building inspector or building official from a recognized state, national or international association, as determined by the local jurisdiction. The inspectors must be hired by the owner/agent and may not be employed by the local jurisdiction while performing these inspections. Inspections and corrective work can be performed by the same licensee. The purpose of the inspection is to determine that exterior elevated elements and their associated waterproofing elements are in a generally safe condition, adequate working order, and free from any hazardous condition caused by fungus, deterioration, decay, or improper alternation to the extent that the life, limb, health, property safety, or welfare of the public or the occupants is not endangered. Owners of all buildings containing three or more multi-family dwelling units are to have inspected exterior elevated elements that include load-bearing components. Load bearing elements are defined as components that extend beyond the exterior walls of the building to deliver structural loads from the exterior elevated element to the building. Finally, an “exterior elevated element” is defined as the following types of structures, including their supports and railings, balconies, decks, porches,

stairways, walkways, and entry structure that extend beyond exterior walls of the building and which have a walking surface that is elevated more than six feet above ground level, as designed for human occupancy or use, and rely in whole or in substantial part on wood or wood-based products for structural support or stability of the exterior elevated element. So, a word of advice: identify the licensed firm as soon as you can. It may

November 2021

take several months to identify the firm and have work performed as required by state law. Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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Apartment News

ORANGE COUNTY LEGISLATIVE WATCH B y C hip A hlswede

30 Days to Stop the Spread

know that phrase probably evokes a range of emotions, given everything we’ve dealt with since the emergency of COVID-19 last year. Thoughts of lock downs, personal and professional losses, maybe even a paralyzing sense of dread while we patiently sit, helplessly watch, and timidly wonder: • How long this will be around? • How far will this go? • Who else will be affected? • What do I have to do? • What can I do to be safe? • How can I keep my tenants safe? • How will I afford all of this? We are now 20 months down the road from when the harsh realities of COVID-19 first set in. Now, for Santa Ana rental-housing providers, a second wave of harsh reality has set in following the city council’s approval of rent control and just cause eviction ordinances. AAOC and its coalition partners have been given 30 days to stop the implementation and spread of these harmful policies, and the stakes couldn’t be higher. 30 days to stop the spread. Following the Santa Ana City Council’s hasty decision to impose rent control and just cause eviction on multi-family housing providers in the city, we were given 30 days to gather enough voter signatures to qualify a

Apartment News

referendum, with the hope of placing the issue on the ballot – our last chance to stop rent control and just cause eviction from being solidified as the law of the land. Spurred by the momentum they gained after these ordinances were approved in Santa Ana, tenants’ rights activists feel they now have a path forward to target rental property owners in other cities and hamstring their ability to provide quality housing. 30 days to stop the spread. To qualify this referendum, we need to collect more than 12,000 valid signatures from registered Santa Ana voters in just 30 days. By the time you read this article, we will have likely reached the half-way point in the process. The tenants’ rights activists in Santa Ana twice attempted to gather enough signatures to placed rent control initiatives on the ballot. They failed both times, but their closest attempt came a mere 600 signatures short. While they were granted 90 days to collect enough valid signatures — we only have 30. 30 days to stop the spread. Along with our coalition partners, AAOC has mounted a substantial effort to get us across that goal line. Our goal is to gather 18,000 signatures to help ensure were ultimately have enough valid signatures to submit for verification by the city clerk. Collecting 18,000 signatures in 30 days means we must average 600 signa-

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November 2021

tures a day. Our coalition has assembled a team of professional and volunteer signature gatherers who are working in Santa Ana every day — from morning to night — gathering signatures and moving us closer to our goal. They are in shopping centers, walking neighborhoods, and reaching out to people in high-density areas throughout the city. As of this writing, we are one week into the signature gathering effort and the early results are very encouraging. By the time you read this, we will be nearing the end of our 30 days to stop the spread. But there is still time. Our deadline for submitting signatures is November 19th. If you can volunteer some time to help gather signatures, please contact us. If you own or operate rental property in Santa Ana, please share information with your employees and residents about the threat that rent control and just cause eviction poses. If you can make a monetary contribution in support of our rent control fight, please do so online or by mailing a check to AAOC. For more information, please contact me at 714.245.9500 or advocacy@aaoc.com.

Need Questions Answered? Contact one of our reliable membership service representatives

@ (714) 245-9500

They will find your solution.

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LEGAL CORNER B y S tephen C. D uringer , E sq .

I understand that Governor Newsom recently issued another Proclamation of a State of Emergency on October 22, 2021, and that it might restrict rent increases in parts of California. Does this affect my properties here in Orange County?

No, the October 22, 2021 proclamation declared a State of Emergency in Siskiyou County and Trinity County due to the River Complex Fire; in Kern County due to the French Fire; in Tuolumne County due to the Washington Fire; in Mendocino County due to the Hopkins Fire; and in Tulare County due to the Windy Fire and KNP Complex Fire. If you own or manage properties in these affected areas, rent increases over ten percent are prohibited during the pendency of the state of emergency. Emergency declarations issued by the Governor are generally available on the Governor’s website at gov.ca.gov. For information about local declarations of emergency, please contact your local city or county emergency authority or sheriff ’s office. As with all other covered goods and services, following a declaration of emergency, the statute generally prohibits landlords from increasing the price of rental housing by more than 10% of the previously charged or advertised price. For rental housing that was not rented or advertised for rent prior to a declaration of emergency, the price cannot exceed 160% of the fair market value of the rental housing as established by the U.S. Department of Housing and Urban

Apartment News

Development. For rental housing advertised or rented on a daily basis, such as an AirBnB or VRBO listing, the daily price may not be increased by more than 10% following a declaration of emergency. For rental housing advertised or rented on a daily basis prior to a declaration of emergency but offered on a full-time or monthly basis following a declaration of emergency, the price may not exceed 160% of the fair market value of the rental housing as established by the U.S. Department of Housing and Urban Development. A landlord may not justify an otherwise unlawful price increase by providing additional services such as gardening, cleaning, or utilities, or because they are now offering a shorter lease term. Similarly, a landlord may not charge more than the allowable price because an insurance company offered to pay a higher price. Finally, the statute also makes it a separate misdemeanor for a landlord to evict a tenant and then rerent the property at a rate that the landlord would have been prohibited from charging the evicted tenant under the price gouging statute. One of my former tenants took me to small claims court over her security deposit. She claims that I was unreasonable in spending all of it, because she claims she had a cleaning crew come through the place before she moved out. Well, I don’t know if she used a cleaning crew or a wrecking crew, because the place was trashed.

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November 2021

Anyway, the judge in the small claims court apparently liked her, and I guess I lost my temper at the hearing. When all the dust settled, the judge ordered me to pay her! Go figure. The little paper says that I have time to appeal this decision if I want to. I basically wanted to know what happens in the event of an appeal, and whether or not I could have a lawyer handle it.

A small claims appeal is a “trial de novo,” that is, the appellate hearing will be a “new trial.” You, as the Defendant, essentially get another chance to prove your case. By and large, the structure of the proceeding is essentially the same. However, on a small claims appeal, as opposed to the initial small claims proceeding, you may have an attorney represent you. In your situation, if you’re afraid that you might lose your temper again, call a lawyer who will talk about the case with you. Of course, there are times when it’s simply more cost effective to “go it alone,” when the amount you’re fighting over is less than the cost of retaining counsel. If this is the case for you, and you really feel that you were not treated fairly in the small claims court, then appeal the decision. Just remember to take a deep breath out in the hallway. I just sent out my annual rent increases to all my residents. Because times are tough, I delayed sending them out, and I kept the increases minimal. Well, I just got home, Legal Q&A — continued on page 12

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Legal Q&A — continued from 10 checked my messages, and got an earful from one of my more “vocal” residents. She claims that I was retaliating against her, and that the rent increase notice was not valid. She says that she won’t pay it, and that I violated the law by even giving it to her. Something about her deducting $6.50 from her rent three or four months ago for a leaky faucet. I remember that she shorted the rent, but I didn’t really mind, she took care of the dripping faucet herself. What does this mean, what is “retaliation?” Did I do something illegal by serving my annual rent increase notice?

No. Although there are strong protections in place for certain tenant conduct, your resident is confused. A landlord cannot punish a tenant for exercising a “legal right.” The law offers tenants certain protections from retaliatory evictions and retaliatory acts. California law will infer that a landlord has a retaliatory motive if he seeks to evict the

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tenant or take other retaliatory action within six months after the tenant has exercised certain protected rights, including using the repair and deduct remedy, complaining about the condition of the unit to a public agency, after giving the landlord notice, or after filing a lawsuit based upon the condition of the unit. The tenant must prove that she exercised one of these rights, in the past six months, and that her rent is current. The landlord may counter the tenant’s claims of retaliatory conduct by establishing that he did not have a retaliatory motive. If the landlord’s actions were based on a valid reason, and not in response to the tenant’s exercise of a protected right, then a court would find that the landlord did not retaliate. If your annual rent increase was consistent with past practices, didn’t solely target this individual tenant, was based upon objective business reasons, and was not meant to “punish” this resident, then your rent increase would most likely not be deemed retaliatory. I am a resident manager of a 16-unit complex. I received a telephone call from a person wanting to rent a unit from our small complex. I asked the prospective tenant if she had any children. She got offended and told me, in no uncertain terms, that I could not ask that question. I replied by thanking her for her criticism and hung up the telephone. Is the prospective tenant correct that I cannot ask if she has any children?

Yes. Rather than ask how many children will reside in the unit, a more relevant question would be to ask how many occupants would reside in the unit. Most acts of discrimination in rental housing occur during the resident screening process. For this reason, it is prudent to put your screening procedures in writing and to adhere to them strictly and impartially. All rental units must be available to families with children. Furthermore, rules designed to discourage families from applying to rent may lead to the filing of discrimination complaints. Minimize the prescreening over the telephone; you never know if the caller is truly a prospective applicant or just a tester from Fair Housing hoping that you will say something actionable. This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

What is an economical method of cleaning concrete driveways and sidewalks? The concrete has oil stains, chewing gum, and organic matter stains. John

Dear John:

There are a few things you can do to help clean up the concrete. Oil stains can be spot treated with cat or absorbent litter. Spread the cat litter over the

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oil stains and grind the litter into the stains with your shoes. Leave it for 24 hours and sweep up after. Chewing gum can be removed by chilling the gum with ice or CO2 spray and using a putty knife to lift and scrape the gum off the concrete. Use detergent and a stiff brush to remove the gum stain. Organic matter stains can be removed with power washer spray. If you have a large area of concrete to clean, use a power washer. Set the power washer to 3000 PSI and use the wide spray head. Be careful not to gouge the concrete with the spray; keep the hand wand moving. Softer material like brick will need less PSI or more distance between the spray head and the bricks.

Dear Maintenance Men:

I have given my residents information on how to prepare a personal emergency preparedness kit for their families. My question for you is, does my apartment building need an emergency preparedness kit? And if so, what should be in it? Diana

Dear Diana:

A quick list of what should be in your family disaster preparedness kit: flashlight with batteries, canned goods, a gallon of water per person, a knife, medications, and blankets, at a minimum. Now, this works o.k. for a family, but may not be appropriate for an apartment building. The residents may very well shelter in place during a disaster and be fine. What may be in danger is

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November 2021

your property! Start with a bit of preventive disaster maintenance. 1. Locate the main water shut-off valve and any minor shut-off valves. Make sure the valves are in working order. If they are gate valves, it might be time to upgrade them to ball valves. Old gate valves are notorious for breaking valve stems at the moment you need them to work. 2. Locate and clearly mark the main electrical panel. 3. Locate and mark the main sewer clean-out. Run a mainline snake or hydro-jet at least once a year. A Friday evening main back-up is a disaster. 4. Locate and mark the main gas or fuel oil shut-off valve. 5. Write down and post this information in a public area of your apartment building, including emergency phone numbers and how to get ahold of management. Alternatively, post this information on the inside of a kitchen cabinet door in each rental unit.

Are you looking for a particular product or service? We can help! Visit our Service Provider Directory beginning on page 51 for the resources you need!

Dear Maintenance Men:

I want to create a seating and relaxing area in the middle of my building’s courtyard. My thoughts are to use decomposed granite and eliminate the current grass area. How do I go about installing the surface without making a mess or a future headache for myself? Bryan

Dear Bryan:

Decomposed granite, DG for short, is a great way to add a durable, natural and water wise surface. A few things you need to know before you get started. The key word in DG is “Decomposed.” In other words, this granite is decomposing.

stabilized DG is much cheaper, but it will decompose, create dust when dry, and slush when wet. To properly install DG, dig down three inches overall and use a wood, rock, or brick border to keep the edges of the DG from crumbling. As an option, lay down a weed barrier cloth under the DG. Apply DG in one-and-a-half inch layers, water down (don’t flood) and tamp or use a heavy roller to compress the DG. Wait eight hours between layers

to let the DG settle. Repeat the above for each subsequent layer. When installed properly, the DG surface will be rock hard, stable, dust free and will allow water to drain. WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

There are three options: • Raw DG for flower beds, • Stabilized DG for walkways; and • Resin-coated DG for driveways. For your purpose you need to use a stabilized DG for walkways. It has a binder mixed into the DG. NonIf you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance. com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

November 2021

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Apartment News

What is a Delaware Statutory Trust and Why So Many Real Estate Investors Are Interested in Them?

e recently participated in the 50th Annual Apartment Association of Orange County Trade Show & Conference, in Costa Mesa, and were pleased to see so many people stopping by our booth asking about Delaware Statutory Trust 1031 exchanges. However, because we found ourselves answering the same questions again and again from some very experienced investment property owners, we thought it might be a good idea to write about the three most commonly asked questions we heard that relate to DST 1031 exchanges, including: • What is a Delaware Statutory Trust and what are the associated risks? • What can a Delaware Statutory Trust do for me? • Do I have to have a Delaware address to invest in a Delaware Statutory Trust? First, of course you don’t have to live in Delaware to invest in a “Delaware Statutory Trust”. Delaware was the state where the law defining a DST and its structure was created, and what’s so special about this real estate investment vehicle is that it’s blessed by the IRS to qualify as “like-kind” investment property for the purposes of a 1031 exchange. Internal Revenue Code (IRC) Section 1031 allows investors to postpone paying tax on the gain of a relinquished property by reinvesting the proceeds in similar property as part of a qualifying like-kind exchange.

Apartment News

What is a Delaware Statutory Trust?

A Delaware Statutory Trust is a real estate ownership structure that allows multiple investors to each hold an undivided beneficial interest in the holdings of the trust. The term “beneficial interest” means that investors hold a percentage of the ownership, and no single owner can claim exclusive ownership over any specific aspect of the real estate. The laws of DSTs allow the trust to hold title to one or more investment properties that can include commercial, multifamily, net lease, retail, office, industrial, self-storage, etc.

Potential Benefits of a Delaware Statutory Trust Eliminating the day-to-day headaches of property management Many participant investors in DST 1031 properties are at or near retirement and are tired of the hassles that real estate ownership and management often bring. They are tired of the proverbial “3 T’s” of multifamily residential real estate: tenants, toilets, and trash, and just want to move away from actively managing properties. The DST 1031 property provides a 100 percent passive ownership structure, allowing investors to enjoy retirement, grandkids, travel, and leisure, as well as to focus on other things they are more passionate about instead of property management headaches. Obviously, as with all forms of real estate investments, there is an underlying level of risk that investors should be

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November 2021

BY MATT MCFARLAND, VICE PRESIDENT, AND THOMAS WALL, ASSOCIATE, KAY PROPERTIES & INVESTMENTS

aware of including things like economic downturns, vacancies, tenant repairs, etc. Tax deferral using the 1031 exchange Many of our clients have wanted to sell their apartments, rentals, and commercial properties for years but haven’t been able to find a property to exchange into and just can’t stomach the tax bill after adding up federal capital gains tax, state capital gains tax, depreciation recapture tax and the Medicare surtax. The DST 1031 property solution can potentially provide investors an ability to move from an active to a passive role of real estate ownership on a taxdeferred basis while still potentially receiving passive income. Also, because a 1031 exchange has very tight timelines (45 days to identify exchange property and 180 days to complete the exchange), DST investors can close quickly and complete their exchanges within 3 to five days as opposed to having to wait 30, 60, 90 days to purchase another outside property. Investors are strongly encouraged to consult their CPA and tax attorney regarding the potential tax advantages as well as risks associated with any DST 1031 exchange properties. Furthermore, investors are encouraged to read the entire Private Placement Memorandum (PPM) for a full discussion of the risks and business plan of each offering. Increased cash flow potential Many investors of real estate may be unhappy with the amount of cash flow

they are receiving due to recent eviction moratoriums, under-market rent structure, multiple vacancies and/or that the raw or vacant land is sitting idle and unproductive. DST 1031 exchange properties provide an opportunity for investors to potentially increase their cash flow on their real estate holdings via a tax deferred 1031 exchange. This potential passive cash flow can come about from regular monthly payments from their DST 1031 investments. All real estate investments provide no guarantees for cash flow, distributions or appreciation as well as could result in a full loss of invested principal. Portfolio diversification by geography and property types Often, 1031 investors are selling a property that comprises a substantial amount of their net worth. They want to reduce their potential risk and instead of buying one property (such as another apartment building) or a single NNN building (such as a Walgreens or Taco Bell) they decide that investing into a diversified portfolio of DST 1031 properties with multiple locations, asset classes (property types) and tenants is a better fit for their goals and objectives. Still, investors should also understand that diversification does not guarantee profits or protect against losses. For more information on DST 1031 exchanges, please visit www.kpi1031.com or call 1-855-899-4597. Kay Properties is considered one of the nation’s leading expert advisory firms on DST 1031 exchanges. About Kay Properties and www.kpi1031.com Kay Properties & Investments is a national Delaware Statutory Trust (DST) investment firm. The www.kpi1031.com platform provides access to the marketplace of DSTs from over 25 different sponsor companies, custom DSTs only available to Kay clients, independent advice on DST sponsor companies, full due diligence and vetting on each DST (typically 20–40 DSTs) and a DST secondary market. Kay Properties team members collectively have over 115 years of real estate experience, are licensed in

DST 1031 — continued on page 20

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Ever-Increasing Complexities

t the September 21st meeting of the Apartment Association of Orange County, Ron Kingston, the AAOC’s state legislative advocate, gave an excellent and indepth presentation entitled, “New and Very Important Laws Affecting Rental Property — What’s Next?” From Kingston’s perspective, the “What’s Next?” relates to even greater restrictions from legislation that rental property owners may face in 2022 and beyond. However, the immediate concern lies with how rental property owners can best adapt to the already-established future as outlined during his presentation. One very clear message is that owning properties has become a much more complex undertaking than it ever was in the past. Last January, I recommended making “Get the Facts” as the #1 New Year’s Resolution that apartment owners and investors should adopt for 2021. That requirement continues to hold true; but,

Apartment News

BY SONYA LOERA

even with the “facts” in hand, some of the complexities of the new laws require further expert assistance. In summing up his thoughts about AB 832, Kingston stated: It has become extremely difficult for a rental property owner to regain possession of premises or reimbursement for COVID-19 rental debt, so it is recommended that you retain competent counsel to assist in successfully regaining possession and maximizing a money judgment. With all the different documentation, language and timing needed to comply with the new rules, new forms and new procedures introduced with the signing into law of AB 832, the reality is that few, if any, owners can tackle this process themselves. And, even after the COVID 19 Recovery Period ends on March 31, 2022 (assuming no additional extensions), regaining possession may still be a challenge. AB 1487 has established a commission to award grants to nonprofits providing legal assistance to prevent tenant evictions or displacements. This new law also allows for targeted outreach to buildings and neighborhoods to advise tenants of their legal rights to prevent or mitigate “displacement.” What are an owner’s options or best protections? Back in February 2020, Tim Gorman wrote an article about “Practicing Purposefulness” as the second part of his series on “How to Survive and

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November 2021

Thrive with the New Norm.” The focus of this piece was on being in tune with those who live on your properties. As he stated, “you need to be on top of what is happening with your tenants and to take the actions that you are permitted promptly and decisively.” That advice is doubly true today. Additionally, although circumstances change as we have all learned from the past year, careful pre-screening of prospective residents remains one of the best protections you can take against future problems. That said, even screening practices need to be updated. As Kingston noted during his presentation, the Department of Fair Employment and Housing Council (DFEHC) has adopted new regulations regarding the aggregation of an applicant’s income. It seems like at almost every turn, there are new requirements and rules. And the reality is — more changes are likely to occur next year, if not sooner. So, what do you do? If you have always been a hands-on owner and do-it-yourselfer, now might well be the time to consider a professional property management company. Thought also should be given to the how and why of your ownership position. If you have been keeping your properties as a legacy for your heirs, then perhaps a property management company is a solution that will relieve stress not just for yourself, but for your entire family. Complexities — continued on page 20

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Apartment News

Complexities — continued from 18 Even if you are not ready to take this step, now would be a good time to do some investigating and fact-finding. Talking with some companies might prove to be an eye-opening experience. The option of hiring outside management may prove to be exactly the right answer or, perhaps, it is not viable at all. Whichever the case, “getting the

facts” is the first step. And, as heard so frequently from all of us at WR Gorman & Associates, run the numbers and some “what if ” scenarios. Investigate all your options. The old saying, “Every cloud has a silver lining,” need not necessarily be a platitude. You never know what opportunities await discovery.

market and softening rental rates, general risks of owning/operating commercial and multifamily properties, short term leases associated with multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. All offerings discussed are Regulation D, Rule 506c offerings. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential distributions,

DST 1031 — continued from 17 all 50 states, and have participated in over $21 Billion of DST 1031 investments.

There are material risks associated with investing in real estate, Delaware Statutory Trust (DST) properties and real estate securities including illiquidity, tenant vacancies, general market conditions and competition, lack of operating history, interest rate risks, the risk of new supply coming to

About the Author: Sonya Loera joined WR Gorman & Associate in 2013. With a background in accounting she serves as not only officer manager, but also as property manager, transaction coordinator and real estate agent. Founded in 1972 by William (Bill) R. Gorman, this Brea(CA)-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as an expert resource for informed decision-making and transitioning that creates sustainable legacies for investors and their heirs.

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Apartment News

Guest Commentary: Is Housing a Right or a Commodity?

he City of Santa Ana recently approved rent and eviction control ordinances that are far more restrictive than current state law. The city council hearing on September 21, 2021 was a stage for tenant activists to voice their concerns. Their mantra was “Housing is a Right.” They advocate that those who cannot afford the housing they want should receive it without paying its value as determined by the market rent. Many reasons were cited: avoiding homelessness, helping the community, health and safety of the recipients, and others. These reasons were also cited at the next two city council meetings that followed. All are noble goals, but to refute any of those concepts labels one as heartless. Defining housing as a “right” rewrites our social structure. As an example, healthcare is now a “right.” Both healthcare and housing are commodities, and they were commodities before advocates began redefining them as rights. But government — not the medical industry — made treatment available to those

who could not afford it. The medical industry was not required to provide doctor care, medicines, or hospital care for free or at reduced rated. It is true that rates are negotiated, but they are not set by government — or activists. Let’s go further down this path of increasing “rights.” Other commodities that could be redefined as rights include food, public transportation, vehicles, and fuel. Those are also necessary for a quality of life, health, employment, and safety. Will they be next? If a commodity is not affordable to a group of people, do they have the right to receive it for free or at a discount? It seems like they do, according to the activists. What’s next? Will grocery stores and auto manufacturers be required to reduce or freeze their prices? Conscripting or seizing a product is confiscation, and that is supposed to be illegal and unconstitutional. Housing may or may not be a “right,” but it certainly is a commodity. It is produced by purchase or construction. It requires upkeep, repair, management, money,

BY JULIA ARAIZA

and labor. It can be rented or sold. It is indeed a commodity. The providers of the commodity are not the cause of the unaffordability. The marketplace creates the imbalance. As with medical treatment, if housing is now deemed a right, then taxpayers should underwrite the cost of providing the desired housing. The housing industry should not be decimated or nationalized into a government entity. On a larger scale, elements in our nation are rewriting many concepts. Large companies swallow up business opportunities. They are destroying the opportunities that used to help courageous, hard-working people join the middle class by investing their time and savings. Personal failure to thrive in our economy is now blamed on intangibles. The notions of equality and meritocracy have been redefined. It is now wrong to discuss how peoples’ innate abilities and ambitions, and the sacrifices they are willing to make, are also contributing factors in their economic position and ongoing advancement. The current view is on equality of outcome, which means someone else must supplant the conditions that impact the lives of those who struggle and are less fortunate. Ultimately, the cost of supplying housing, as a “right,” must be paid by taxpayers as a whole, not by the providers of the commodity of housing. About the Author: Julia Araiza is an independent rental property owner and AAOC member.

Apartment News

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November 2021

Refuel Electric Vehicle Solutions (REVS) wants to host EV Charging Stations on your multi-family property! With the exponential growth of the electric vehicle industry comes a new opportunity for real estate owners. Deploying EV Charging Stations on your property can provide new financial benefits including a new stream of revenue as well as an overall increase in property value. Property Owner Benefits: No capital outlay No monthly operating costs or network fees Property Owner will be paid for the use of their parking spaces Property Owner’s tenants will be served by the strongest Level 2 charging stations on the market Property Owner’s electrical infrastructure will be upgraded at no cost Property Managers will not be burdened with managing the station Minimum of 4 charging stations per property will conveniently serve up to 40 EV residents Requirements: Must be in SCE trade area Minimum of 200 units Built after 2000

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Apartment News

October General Membership Meeting Recap

n the spooky spirit of the Halloween season, the Apartment Association of Orange County (AAOC) presented the third annual installment of “Property Management Horror Stories” at its General Membership Meeting on October 19, 2021. The spooky “story tellers” of the night included Frank Alvarez, Operations Director & Co-Owner of Buffalo Maintenance, Inc.; Jessie Childers, Regional Supervisor of Santa Fe

Management; and Melissa Ke, a second-generation independent rentalhousing provider and AAOC member. Alvarez started the program by sharing some basic tips and strategies for helping rental-housing providers avoid horror stories in the first place. He advised being proactive and visiting your rental property on a regular basis, along with making the onsite staff more accountable in general. He emphasized asking more questions of staff, inspecting the property from top-to-bottom, inside and outside, all units and all common areas. Childers relayed a horror story of her own, that involved a boyfriend of a resident assaulting another resident, stealing from him, and being an overall terror to the community. She reported that it took two months, during COVID, to finally evict. What did she learn from this experience? She relayed that careful and detailed documentation of events is key, along with securing a good attorney.

Ke’s horror story took many ghoulish twists and turns. It involved residents owing $20,000 in back rent; blocking garages; having friends over for noisy parties. Notices were served to no avail. She finally found an attorney who will be taking on the case and seeking resolution. Ke learned that she needed to be firmer with residents from the get-go. Childers added to this, emphasizing that relationships with tenants need to be strictly professional, and to pay close attention to credit scores for all applicants. Alvarez concluded the evening by reminding the audience that everyone is an ambassador to their rental communities and that diplomacy is key. He also gave further tips on overall safety and upkeep of their properties. He also recommended keeping landscaping well maintained, making sure the drains and rain gutters are kept free flowing, and that property lighting is GMM Recap — continued on page 34

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Apartment News

AAOC Trade Show & Conference Comes Roaring Back

fter an 18-month hiatus due to the COVID pandemic, which included an initial postponement, then a cancellation, followed by a springtime rescheduling, another postponement, and finally a new fall date, the Apartment Association of Orange County’s Annual Tradeshow & Conference came roaring back and made

Rich Lombardi and Joe DeCarlo are all smiles following Joe’s afternoon seminar.

its triumphant return on Thursday, September 30, 2021, at the OC Fair & Event Center in Costa Mesa. The exhibit hall was filled with energy and enthusiasm as 110 show exhibitors and close to 800 people reconnected and got back into the swing of doing inperson networking, discussing the products and services that keep rental-

housing providers at the top of their game, and learning opportunities from the experts. This year’s education seminars included: “Conflict to Solution... Techniques for the Real World” featuring national multifamily housing Trade Show Recap — continued on page 28

The JWilliams Staffing team.

Jorge Bernal & Aaron Martin (McCarthy Roofing).

Jake Ness & Aaron Chennels (ServePro).

Bryan Rosen poses with Stefanie Koslosky & Rick Goldberg (Livable).

Apartment News

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November 2021

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Gil Gutierrez, Cameron Irons & Mina Saeid (SVN Vanguard) pose with a show Mikel Persky, Angel Rogers & Shannon McKnitt Kelly. attendee.

Trade Show Recap — continued from 26 industry speaker and trainer Angel Rogers, sponsored by Dedicated Transportation Services; “2021 Legal Update” featuring Stephen C. Duringer, Esq., sponsored by Western Exterminator

Company; “Fair Housing in Your Rental Community” featuring Denise Cato, sponsored by Buffalo Maintenance, Inc.; and “Managing Your Apartment Community Smartly, Safely & Successfully” featuring Joe DeCarlo, sponsored by Perch Wealth.

The Lowe’s Pro Supply team discusses their products and services for the multifamily industry.

Debbie DiBernardo (AAOC) & Mary Finn Parker (Southern California Edison).

Apartment News

And this year’s Maintenance Demonstration Zone — Sponsored by Lowe’s Pro Supply featured instruction on “General Maintenance, Drywall & Painting” by Buffalo Maintenance, Trade Show Recap — continued on page 30

AAOC Executive Director David Cordero (left) poses with the winner of the $500 morning Trade Show Bingo prize.

The exhibition hall was buzzing with activity throughout the day.

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November 2021

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Apartment News

Trade Show Recap — continued from 28

Finally, the AAOC Trade Show & Conference would not be complete or possible without the support of Platinum Sponsors: CBRE Multifamily SoCal — Dan Blackwell, and Chase Commercial Term Lending; Gold Sponsors: BluSky, JLE Property Management, Optimum Seismic, and WIRE Associates; Wi-Fi Sponsor: WR

Inc.; “General Plumbing & Drain Repairs” by Total Rooter & Plumbing; “Termite Control, Structural Repairs & Inspections” by Angelo Termite & Construction; and “Window Installation & Repair Tips” by Bear Windows. Show attendees also got back into the always popular Trade Show Bingo, carrying their cards and having them stamped by the participating exhibitors, hoping to have their card drawn and win a $500 cash prize. The show culminated with the presentation of Booth Awards to the following exhibitors: Most Fun & Original — Multi-Team Services; Best Use of Theme — Farmers Insurance: Theresa Simes Agency; Best Use of Product —Mariposa Landscapes, Inc.; and Best Overall Booth — California Rooter & Plumbing. A show attendee poses with Scott Rawley (Multifamily Utility Company).

Gorman & Associates; Lanyard Sponsor: Cushman & Wakefield; Coffee Sponsor: Blackbird Fire Protection; and Entertainment Sponsor: Perch Wealth, plus our exhibitors, volunteers, and other industry partners. We look forward to seeing all of you Trade Show Recap — continued on page 32

Nicholas Nguyen & Cooper Dodd (Chase Commercial Term Lending).

Andrew Boukather, Mike O’Neill, Jack O’Connor, & Katrina Heyne (CBRE Multifamily SoCal).

Michelle & Christian Walsh (WIRE Associates).

Welcoming smiles from The Liberty Group team.

Farmers Insurance: Teresa Simes Agency — “Best Use of Theme” booth award winner.

Apartment News

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November 2021

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Apartment News

Trade Show Recap — continued from 30

The team from California Rooter & Plumbing.

A member chats real estate and property management with Elizabeth Reynolds (Reynolds Realty Advisors).

AAOC Executive Director David Cordero (right) poses with the winner of the $500 afternoon Trade Show Bingo prize.

Jorge Hernandez, Frank Alverez, Veronica Rosales & Abel Villegas (Buffalo Maintenance).

Sophia Hannibal & Jennifer Barragan (OC Professional Maintenance Team).

Jessie Childers (Santa Fe Property Management) was glad to be back at the trade show.

Sayra Reyes & Denise Arredondo (JLE Property Management).

Lindsey Swan & Elena Venegas (Jamboree Management).

Apartment News

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November 2021

Shannon Valentino & Candace Crispo (BG Multifamily).

The team from Urban Surfaces.

Trade Show Recap — continued on page 34

November 2021

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Apartment News

Mariposa Landscapes, Inc. – “Best Use of Product” both award winner.

California Rooter & Plumbing — “Best Overall Booth” award winner.

Trade Show Recap — continued from 32 at the 2022 AAOC Trade Show & Conference and to check out the

December issue of Apartment News for GMM Recap — continued from 24 preliminary show details.

It was a full house for Stephen Duringer’s “Legal Update 2021” seminar.

used throughout the property. AAOC wishes to thank its generous sponsors who helped make this meeting possible: Farmers Insurance —Theresa Simes Agency, Kay Properties & Investments, and USGI — Upland Group. The October General Membership Meeting also marked the final meeting of the calendar year. The next AAOC General Membership Meeting will be Tuesday, January 18, 2022. Be sure to join us, as we present our annual “Legal Corner: Live! with Stephen Duringer” and administer the oath of office to our 2022 AAOC Board of Directors & Officers: • President: Frank Alvarez • 1st Vice President: Rick Roshan • 2nd Vice President: Randy Combs • Vice President Legislative Council: John Tomlinson • Treasurer: Laurel Dial • Secretary: Marie Kaplan • Sergeant-at-Arms: Craig Kirkpatrick • Immediate Past President: John Tomlinson

Show attendees receive “General Plumbing & Drain Repair” tips during Total Rooter & Plumbing’s Maintenance Demonstration Zone presentation.

Apartment News

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November 2021

GMM Recap — continued on page 67

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Every owner has different wants and needs Monthly cash flow statements Rent rolls & check registers Bi-lingual staff Fee management service Temporary vacation management service Rent up management service Award winning seasoned professional team Immediate availability for owners and tenant needs Rapid response & 24 hour emergency availability Expert monitoring of local rental trends and legal developments Routine maintenance, exterior/interior inspections

We take care of your business, your residents & your peace of mind! DRE01460075

For Information: 714.778.0480 Contact: Denise Arredondo Email: denise@contactjle.com • www.ContactJLE.com • 202 E. Broadway, Anaheim, CA 92805

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November 2021

fficient TIP #47: Energy-e er ties enjoy p ro p y il m a if lt u m r costs. e w lo d n a t r fo m greater co

Want to lower your energy costs? Here’s a tip: call SoCalREN. With access to financial incentives and exclusive financing, the SoCalREN Multifamily Program makes it easy and affordable to add energy-efficient upgrades to your property. We’ll guide you every step of the way, from assessing your needs through installation, to save you money from here on out.

Learn what SoCalREN can do for you. Call (877) 785-2237 or visit socalren.org/multifamily today. The Southern California Regional Energy Network is administered by the County of Los Angeles and funded by California utility ratepayers under the auspices of the California Public Utilities Commission.

November 2021

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Apartment News

AAOC’s Legal and Operational Forms New Tenant Forms

Effective 1/20

Legal Notices

QTY.

FORM #

PRICE

QTY.

FORM #

_____

1105

Bedbug Addendum (2017)

DESCRIPTION

$ 5.95

_____

1170

Proof of Service (2020)

DESCRIPTION

$ 5.95

PRICE

_____

1110

Disclosure of Lead-Based Paint & Lead-Based Paint Hazards Addendum (2017) $ 5.95

_____

1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

_____

1125

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____

1370

Rent Reminder (2015)

$ 4.65

$ 10.95

_____

1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____ *1140

Agreement to Rent or Lease (2020)

_____

1141

Just Cause and Rent Cap Addendum (new)

$ 5.95

_____

1460

Three Day Notice to Pay Rent or Surrender Possession (2020)

$ 5.95

_____

1160

Application to Rent (2018)

$ 5.95

_____

1470

Three Day Notice to Perform Covenants or Quit (2020)

$ 5.95

_____

1215

Insurance Information for Residents (2015)

$ 5.95

_____

1480

Three Day Notice to Surrender Possession (2020)

$ 5.95

_____

1330

Animal Agreement (2017)

$ 5.95

_____

1410

Smoke Detection & Carbon Monoxide Device Addendum (2020)

$ 5.95

Move-In/Move-Out Forms _____ 1100

Acknowledgement by Owner of Receipt of Notice to Vacate by Residents (2020)

$ 5.95

_____

1230

Move Out/Closing Statement (2015)

$ 5.95

_____

1420

Statement of Condition (2014)

$ 5.95

_____

1440

Notice of Resident(s) Intent to Vacate (2018)

$ 5.95

_____

1450

Notice of Termination of Tenancy (2020)

$ 5.95

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

_____ *1500

Rules and Requirements QTY.

FORM #

_____

1150

Apartment Rules and Regulations (2017)

DESCRIPTION

$ 5.95

PRICE

_____

1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Employee Agreements QTY.

FORM #

_____

1190

_____ 1390

DESCRIPTION

PRICE

Report of Hours Worked (2014)

$ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2019)

$ 8.95

Courtesy Forms

Miscellaneous Agreements

_____

1250

Emergency Contact Information (2015)

_____

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____

1260

Notice of Belief of Abandonment — Real Property (2011)

_____

1130

Addendum to Rental Agreement (2003)

$ 5.95

_____

1280

Notice of Right to Reclaim Abandoned Property (2020)

_____

1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____

1360

Rent Proration Table (2017)

_____

1210

Guaranty of Rental Agreement (2015)

$ 5.95

Notice of Denial to Rent (2016)

_____

1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____

_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)

Receipt Forms _____ 1320

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2019)

$ 5.95

_____

Application Credit Check/Screening Fee Receipt (2019)

$ 5.95

1350

QTY.

FORM # 1020

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

Maintenance ____

$ 5.95

DESCRIPTION

PRICE

$ 12.50

_____ Microbial Operations and Maintenance Plan — (2016) (An Apartment Owner’s Guide to Mold)

$ 45.00

Maintenance Request (2011)

$ 4.65

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____

1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____

1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California Tenant’s Rights

$ 20.95

_____

1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ Forms Collection (CD or USB)

$ 50.00

_____

1400

Service Request (2011) Triplicate

$ 10.55

_____ Asbestos/Proposition 65 Handbook and License

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office. Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Number ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Telephone (

) ____________________ E-mail________________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

Apartment News

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November 2021

$ 25.00 plus $ 1.00 per unit

OFFICE USE ONLY Sub Total

$______________________

Sales Tax

$____________________

Shipping/Handling $______________________ Grand Total

$______________________

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Phone (714) 245-9500 — FAX (714) 245-9505 www.AAOC.com

If You’re Considering A 1031 Exchange It’s Time To Set Sail! SIGN UP FOR FREE At kayinvestmentexchanges.com Or Call

1 (877) 859-4568

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November 2021

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Apartment News

Soft Story Seismic Retrofitting What is soft story seismic retrofitting & why/how should you get started?

What is Seismic Retrofitting?

Soft story seismic retrofitting is adding lateral load resisting components to buildings with a more stiff top story than bottom. Often these are buildings with “tuck-under” parking built before 1978, which is when the building code was changed for new construction in California. The new code included adding elements to take lateral forces from major earthquake events.

Benefits of voluntary retrofit?

No one has a crystal ball to see when or where the next major earthquake will strike. Buildings which withstood the Northridge earthquake are now another 25 years older. Your liability is greatly reduced in the unfortunate event of a building collapse which causes loss of life by being proactive. Based on a study completed by FEMA, the probability of collapse is reduced from 30% to 5% by completeing a soft story seismic retrofit on a building built before 1978.

FREE FULL SERVICE PROPOSAL SITE INSPECTION | PROPOSED DESIGN

Why Zebra? Who are we?

Zebra Construction, Inc is owned by general contractor, Michelle Durey and Kevin Fanta. Michelle and Kevin formed Zebra to provide a service that puts the customer and their tenants first. They take a more personal approach with their clients, and are the people on the ground managing your project throughout the entire engineering and construction process. Zebra is fully licensed and insured and ready to assist you though the process today.

You can possibly receive discounts on earthquake insurance after completeing a soft story seismic retrofit or house bolting.

ZEBRA CONSTRUCTION w w w. Z e b r a C o n s t r u c t . c o m | CSLB 1055609

CALL US FOR A FREE CONSULTATION TODAY! *When plans are created under Zebra Construction’s management

(310) 890-3989

Modernize your business with one powerful platform

Finally, property management software that gives you the clarity to focus on what matters most. Intuitively designed to delight your residents and staff. Smartly automated so you have the time to run your business and scale your vision.

appfolio.com

November 2021

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Apartment News

MultiFamily Mingle Thursday, November 11, 2021 5:30 - 7:30 p.m.

ORANGE COUNTY 2210 E Orangewood Ave Anaheim, CA 92806 All Multifamily Professionals Invited. Complimentary Parking. Registration Now Open - www.AAOC.com 44

Apartment News

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November 2021

Call Us Now! (909) 592-2292 We are here for you!

What we offer: • Services for commercial moving • Relocation from one place to another • Climate controlled and locked room for high end paintings • Climate controlled storage facility • All contents in vaults with tracking for each item in vault • Smoke cleaning with ozone machines and decontamination rooms • Total loss inventories • Certified asbestos staff that works with environmental companies for total loss inventory • Staff is professional, friendly and organized

Baldwin Movers will help you with any of your moving needs. Moving is hectic, let us help you with the process. Our team will come alongside you and facilitate the move to your new place. We can also provide storage for your contents with our vaults and keep track of every one of your belongings using our iPad tracking system.

Moving doesn’t need to be stressful! Let us help you move into your new place today! We keep track of all of your belongings and make sure they arrive at your new home together.

Ready to move your office? Let us help you move your business to its new base of operations! We understand what an incredible task it is to move your workplace. Let us help you facilitate that process. November 2021

Did you know we offer storage as well? We help pack your belongings into these vaults that we can search and know the contents of each individual one using our database! You will never have to worry about your things getting misplaced!

www.aaoc.com

Apartment News

Holiday Party Reception & Dinner Thursday, December 9, 2021 5:30 - 8:30 p.m. Casa De Lago 1615 Lincoln Ave Orange, CA 92865 Tickets Now on Sale $95 Per Person

Includes dinner, hosted cocktail reception, dessert, music & dancing

www.AAOC.com

Where else but at…

For all of your apartment needs

VERTICAL BLINDS (We customize to your opening onsite) MINIBLINDS (Aluminum or vinyl 1”, 1.5” or 2”) Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Vinyl Planks 6–12mil

General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Dishwasher: 18” or 24” Hotpoint or Frigidaire

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Nylon or Polyester 17oz–30oz

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Medicine Cabinet

Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

American Standard,

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Come On Down Check Us Out! 7472 Orangewood Ave., Garden Grove, CA 92841

(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/

November 2021

COOKTOPS: 24”; 30” & 36”

www.aaoc.com

Apartment News

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

Apartment News

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– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

November 2021

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! 1513 Civic Center LLC

Lobin Properties

Martin Properties

Amy Farrell Caves, Broker

MHE Enterprises

Skye at Laguna Niguel

Carrete Properties

Mayuga Properties

Tree Tunnel Ventures, Inc.

Feldstein Properties

NP International Real Estate & Investment

VT 888 LLC

Fanous Properties Elias Properties Matthews Properties JGB Properties JM Construction and Investment LLC Criddle Properties

Nobel Avenue Apartments, KKC

New PSC Members

O’Neil Properties Preson Brook LLC Richard Pincott Properties Stodder Properties Devitt Properties

VERO 335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

CONVENIENT ONLINE CLASSES IN

REAL ESTATE RANKED #2 IN THE NATION

Did you know AAOC is on Facebook? “Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!

PLAN FOR THE FUTURE:

• Easy online Real Estate training for your heirs • Augments the AAOC Property Management classes

ENROLL TODAY! sccollege.edu/realestate

*Named #2 best online associate in real estate by bestcolleges.com

November 2021

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Apartment News

Featuring

Product & Service Council Members

PSC CORNER

Corcoran Global Living Commercial Associates

BMS CAT

Whether the residential housing market is in bubble territory is subject to debate; but with residential pricing quickly outpacing affordability, forecasts point to a major benefit for the multifamily sector: additions to the rental population and rising rents for the foreseeable future. Moreover, with the passage of Senate Bill 9 and 10 (a state mandate and an optional toolbox, respectively), we can expect an increase in multifamily inventory and value-add projects moving forward. As such, the multifamily sector appears primed to emerge from the pandemic eviction moratoria by marching forth with continued long-term growth projections on parked-money and value-add acquisitions alike. Additionally, purchasers who are in the position to stabilize and reposition underperforming assets could catch the wave at just the right time. Having consulted on a plethora of unique real estate transactions, it is both second nature and job one for Corcoran Global Living Commercial Associates to help clients do more with real estate. Committed to our clients and the communities we serve, the guiding principle of our service is a dedication to helping others and to adding value whenever possible and wherever necessary. Adept at investment analysis and cash flow modeling, our team enjoys helping our clients undertake due diligence on acquisition opportunities, maximize operational efficiency on the hold, and strategically execute the exit transition into the next opportunity. Mark Ehlers is the Director of Multifamily and Commercial Real Estate for Corcoran Global Living, and he specializes in multifamily investments throughout Los Angeles and Orange Counties. Mark’s career began in 2009 with brokerage risk management, where he had the opportunity to research, analyze, and solve challenging real estate issues for multifamily and commercial brokers. In doing so, Mark developed a wealth of specialized knowledge and learned that the success of investments depends on skillful observation, analysis, and execution. For more information about Corcoran Global Living Commercial Associates, visit www.corcorangl.com or contact Mark Ehlers, Director of Multifamily and Commercial Real Estate, at 310.667.1469 or mark.ehlers@corcorangl.com.

Founded in 1948, BMS CAT, originally known as Blackmon Mooring, focused on quality, customer service and growth through viable services in the marketplace. As the company grew, it added fire restoration and water damage to its service line and took on a larger array of services to meet the needs of the customer. In 1981, BMS CAT began to meet the needs of our commercial customers throughout the U.S. and was the first to perform large loss commercial restoration using the current mobilization process using supervisors and local labor. BMS CAT was the first company to have a dedicated management and operational team that mobilized to a loss to handle all the restoration needs of the customer at the time of a loss, regardless of the location. Today, BMS CAT has 31 locations throughout the country and continues to be the leader in commercial and residential restoration. Each of our offices houses operations staff, vehicles, equipment, administrative staff, and account management staff. All locations are company-owned, company trained, and company managed, not a franchise. Our locations offer a consistent restoration approach and accountability that is unmatched by companies offering response through a franchise system. At BMS CAT, we pride ourselves in developing and nurturing strong relationships with our clients. Part of what makes that possible is the fact that each member of our Account Management team specializes in a particular industry. For more than a decade, we have focused on learning the nuances of how our customers operate so we can become an extension of your team. We have learned the right questions to ask, in order to get decisions made and move the process along. Our goal is to seamlessly move from mitigation to restoration to reconstruction, limit business interruption and get your property back to everyday operations. For more information about BMS CAT, visit www.bmscat.com/los-angeles, or contact Michele Schueller, Commercial Account Manager, at 714.651.6017 or mschueller@bmsmanagement.com.

Apartment News

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November 2021

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Access Control Solutions

Asphalt Sales & Service

Carpet Sales & Service

A.S. Wise, Inc. The Flying Locksmiths

GuardTop, LLC Oliver Mahon Asphalt Rose Paving LLC

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Attorneys

Titanium Restoration Services Company

Accounting Services Clarion Management, Inc.

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Apartment Building Inspection Green Home Solutions TrueEnviro Trident Inspection Group Zebra Construction Inc.

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com RentPath

Apartment/Student Housing ARIZE Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company VERO Vesync

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp. National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Asbestos

Cleaning Service

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp. Wesierski & Zurek, LLP

Bath Restoration or Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team SERVPRO of Newport and Huntington Beach South Titanium Restoration Services Company

Boiler Systems DCM Services, Inc Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Buying Group Optim Real Estate Services Company PAS Purchasing Solutions

Cabinets/Refinishing Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp. The Door & Window Company

Carpentry

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications Cox Communications TouchPoint

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

Construction AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC Zebra Construction Inc.

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

PSC Service Provider Directory — continued on page 52

FIRST ONSITE Restoration

November 2021

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Apartment News

PSC Service Provider Directory

Drug & Alcohol Testing

Fencing & Gates

continued from page 51

TAG / AMS, Inc.

Buffalo Maintenance, Inc.

Consulting

Electric Vehicle Products & Services

Fire Safety

Investment Capital Real Estate Optim Real Estate Services Company

REVS (Refuel Electric Vehicle Solutions)

Black Bird Fire Protection, Inc.

Electrical

Fire & Flood Restoration

KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

BluSky Restoration Contractors, LLC Commercial Restoration Company Green Home Solutions TrueEnviro PRC Restoration SERVPRO of Newport and Huntington Beach South

Content Restoration  AMS Construction Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Countertops

VERO

Buffalo Maintenance, Inc. California Bath Restoration

Drain Cleaning California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

Fitness Equipment

Energy Management

Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Electronic Signature

Opti-Fit Fitness Solutions

Yardi Systems Inc.

Environmental Consulting & Training American Environmental Specialists, Inc. American Environmental Specialists, Inc. Green Home Solutions TrueEnviro Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Estate Planning Kimball, Tirey & St. John LLP Company

Draperies/Blinds/Window Coverings

Evictions

Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

ReassureRent

Flooring Urban Surfaces

Garage Doors Mesa Artificial Turf/Garage Doors

General Contractor Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FIRST ONSITE Restoration FSI Construction

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

*Half Off 2nd Drain

Proudly Serving the 605 Corridor and North Orange County

714-640-0699 | 562-656-6517 52

Apartment News

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November 2021

HandyCrew Services, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp. SERVPRO of Newport and Huntington Beach South Zebra Construction Inc.

Handyman Buffalo Maintenance, Inc. HandyCrew Services, Inc. OC Professional Maintenance Team S M Painting Corp.

Heating & Air Conditioning Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Insurance Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency Jetty NFP Property & Casualty ReassureRent Rey Insurance Services, Inc.

Internet Services Apartment SEO apartments.com Cox Communications RentPath

Inspections Trident Inspection Group Zebra Construction Inc.

Investments Alliance Portfolio American 1031 Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Landscapes/Hardscapes

Multi-Family Advisory Services

BrightView Landscape Services, Inc. Mariposa Landscapes, Inc.

CheckpointID Optim Real Estate Services Company

Laundry Equipment & Services

Odor Removal

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. L and D Appliance Corp. National Service Company PWS Laundry / Alliance R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

FIRST ONSITE Restoration Strategic Sanitation Services

Lead Removal

Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. West Coast Drywall & Paint

Lending Institutions Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Pacific Premier Bank Redwood Mortgage Ygrene Energy Fund

Paint Sales & Service

Parking Zebra Construction Inc.

Lighting

Pest Control

KD Electric Company Buffalo Maintenance, Inc.

Access Exterminator Service, Inc. Angelo Termite and Construction Lloyd Pest Control Newport Exterminating

Mailboxes

Plumbing, Contractors & Supplies

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

California Rooter & Plumbing EZ Drain & Plumbing Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing

Magnesite Repairs

Maintenance, Repairs, Products Buffalo Maintenance, Inc. Clarion Management, Inc. Evolution Building Efficiency FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company Mariposa Landscapes, Inc. OC Professional Maintenance Team WICR Waterproofing & Decking

Private Investigations FPK Security, Inc.

PSC Service Provider Directory — continued on page 54

Marketing

Strategic Sanitation Services

Kitchen Renovations

Mold Remediation

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration SERVPRO of Newport and Huntington Beach South

American Environmental Specialists, Inc. FIRST ONSITE Restoration Green Home Solutions TrueEnviro SERVPRO of Newport and Huntington Beach South

Bassett Outdoor Contract Patio Guys

Pacific Environnemental & Abatement Solutions, Inc.

AArrow Sign Spinners, LLC Clarion Management, Inc. Jetty VERO Zumper

Janitorial

Outdoor Furniture & Refinishing

November 2021

www.aaoc.com

Apartment News

PSC Service Provider Directory continued from page 53 Property Management 3M1S Home AIM Properties Allen Properties API Property Management Clarion Management, Inc. Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Orange County Property Management Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Property Management Software ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow VERO Vesync Yardi Systems Inc. Approved Real Estate Multi Team Services NPM Staffing an InterSolutions Company The Liberty Group

Real Estate Broker

Clarion Management, Inc.

Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

Reconstruction AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking

Recycling Strategic Sanitation Services

Resident Screening Rentler SafeRent Solutions VERO Yardi Systems Inc. AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

Signage AArrow Sign Spinners, LLC

Security Services/Patrol Services

Rain Gutters Argos Homes Systems McCarthy Roofing

Real Estate/Investments Alfa Investments & Loans Alliance Portfolio CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company

Apartment News

Telecommunications

Roofing

Property Management Staffing & Training

Pacific Premier Bank Perch Wealth Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. The Flying Locksmiths USGI — Upland Group Vesync

Staffing Service Approved Real Estate InterLink Multifamily Staffing

Surface Restoration AMS Construction

Sustainability/Green Energy NextLevel Optima

www.aaoc.com

November 2021

Cox Communications

Towing Dedicated Transportation Services TO’ and MO’ Towing

Training Trash Services Strategic Sanitation Services Valet Living

Tree Service Mariposa Landscapes, Inc.

Utilities & Sub Metering Conservice Livable

Video Commercials NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally

Water Heaters California Rooter & Plumbing DCM Services, Inc Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Waterproofing AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp. WICR Waterproofing & Decking

Water Removal ATI FIRST ONSITE Restoration

Website Development/Online Advertising Apartment SEO

Windows & Doors Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Moore Replacements The Door & Window Company The Flying Locksmiths

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. 3M1S Home John Nguyen 4100 Birch St, Suite 100 Newport Beach, CA 92660 (800) 835-1376 john@3m1s-home.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 68 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnma rtin@adt.com

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alliance Portfolio James Perry 120 Vantis Drive, Ste 515 Aliso Viejo, CA 92656 (949)349-1322 rprajitno@allianceportfolio.com

PSC Contact Index — continued on page 56

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

November 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 55

ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

See the Advertisers Index on Page 68 for the location of our ad.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

See the Advertisers Index on Page 68 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com

Engagement and automation tools through Contact Center and CRM software.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 68 for the location of our ad.

American 1031 Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757 adam@american1031.net AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

#1 nationwide provider of information and advertising services.

See the Advertisers Index on Page 68 for the location of our ad.

Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 68 for the location of our ad.

See the Advertisers Index on Page 68 for the location of our ad.

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today! Smart choices last a lifetime. 56

Apartment News

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November 2021

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com AArrow Sign Spinners, LLC Michael McCullough 4312 Valeta Street San Diego, CA 92107 (323) 944-2002 info@AArrowAds.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com

Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 68 for the location of our ad.

November 2021

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 68 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 68 for the location of our ad.

PSC Contact Index — continued on page 58

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 57

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com

Clarion Management, Inc. Elsa Laufer 101 Pacifica, #260 Irvine, CA 92618 (949) 383-4762 Elaufer@clarionmgmt.com Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Lic. #C36-1069122

Bonded & Insured / Serving all of orange county

CALL FOR PRICING

714-715-3315

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

PSC Contact Index — continued on page 60

Apartment News

www.aaoc.com

November 2021

SEND US YOUR ARCHITECTURAL PLANS FOR A FREE QUOTE. We are the leading contractor of multi-family cabinetry in Southern California.

THE NEW KITCHEN ENVY OF THE NEIGHBORHOOD

OUR KITCHENS INCLUDE DESIGN, CABINETS & INSTALLATION.

November 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 58 Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 68 for the location of our ad.

FIRST ONSITE Restoration Lisa McCollough 1275 N. Grove St Anaheim, CA 92806 (619) 537-9499 lisa.mccollough@firstonsite.com Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

Apartment News

FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 68 for the location of our ad.

Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com GuardTop, LLC Jeff Luzar 32834 Pacific Coast Hwy, Suite 210 Dana Point, CA 92629 (949) 218-4319 info@guardtop.com

Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 68 for the location of our ad.

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

PSC Contact Index — continued on page 62

www.aaoc.com

November 2021

NEW Stain Resistant Carpet

sq. ft.

Includes New Pad and Installation

Strong Durable Plush Carpet

sq. ft.

Includes New Pad and Installation

Vinyl Planks from

(material only) sq. ft.

Laminate Flooring from

80 (material only)

sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

Years in Orange County! • Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

November 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 60

Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com InterLink Multifamily Staffing Lisa Wetzel 17321 Irvine Boulevard Tustin, CA 92780 (949)400-1678 lisa@interlinkmultifamily.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com

Jetty Melissa Blazejewski 217 Centre St, Mailbox 118 New York, NY 10011 (855) 695-3889 hello@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

See the Advertisers Index on Page 68 for the location of our ad.

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

See the Advertisers Index on Page 68 for the location of our ad.

KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Independent insurance brokerage representing commercial building owners and operators.

See the Advertisers Index on Page 68 for the location of our ad.

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

November 2021

LIC. #828563

949-472-7516

Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com

See the Advertisers Index on Page 68 for the location of our ad.

Boutique style property management.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 68 for the location of our ad.

Mariposa Landscapes, Inc. Liz Juarez 1107 East Walnut Street Santa Ana, CA 92701 (626) 526-0707 liz.juarez@mariposa-ca.com — www.mariposa-ca.com

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

See the Advertisers Index on Page 68 for the location of our ad.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Manzano Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net — www.multiteamservices.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com

PSC Contact Index — continued on page 64

Ask about our Senior & Millitary Discounts

100

With Complete Re-Roof Must present card at time of estimate

• 4-Point Roof Inspection • Re-Roof • Repair Roofing

Call Today for a FREE Estimate!

ALL ROOFING SYSTEMS • New Roof • Roofing Specialist • Competitive Pricing • Roof Certifications • All Phone Calls Returned • Quality Craftmanship • Free Estimates the Same Day • Neat, Clean, Professional

(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

Lic. No. 847279 B1 & C39

November 2021

www.aaoc.com

Apartment News

PSC Contact Index —

Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com

continued from page 63

NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

See the Advertisers Index on Page 68 for the location of our ad.

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net Anything related to concrete

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 68 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 68 for the location of our ad.

Orange County Property Management Eric Reichert 16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com See the Advertisers Index on Page 68 for the location of our ad.

Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 68 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com Perch Wealth J.P. Ledesma 9940 Research Drive #200 Irvine, CA 92618 (949) 539-4200 JPLedesma@perchwealth.com

See the Advertisers Index on Page 68 for the location of our ad.

Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com REVS (Refuel Electric Vehicle Solutions) David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693 daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 68 for the location of our ad.

Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

See the Advertisers Index on Page 68 for the location of our ad.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

See the Advertisers Index on Page 68 for the location of our ad.

Full Service Real Estate.

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 68 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588 RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

PWS Laundry / Alliance John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 68 for the location of our ad.

See the Advertisers Index on Page 68 for the location of our ad.

Insurance that manages the eviction and pays you lost rent. See the Advertisers Index on Page 68 for the location of our ad.

Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

PSC Contact Index — continued on page 66

Apartment News

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November 2021

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November 2021

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Apartment News

PSC Contact Index — continued from page 64

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com SERVPRO of Newport and Huntington Beach South Jake Ness 21531 Surveyor Cir Huntington Beach, State 92646 (714) 962-9222 jness@servprohbs.com — www.servpronewportbeach.com S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com See the Advertisers Index on Page 68 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 68 for the location of our ad.

Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 68 for the location of our ad.

The Bee Man SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 68 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

See the Advertisers Index on Page 68 for the location of our ad.

The Flying Locksmiths Matt Johnston 6402 Maple Avenue Westminster, CA 92683 (562) 758-7510 orange@flyinglocksmiths.com The Liberty Group Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com  We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315 totalbfrp@gmail.com

See the Advertisers Index on Page 68 for the location of our ad.

Apartment News

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November 2021

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221  brian@touchpoint365.com — www.touchpoint365.com Trident Inspection Group Jeff Clark 1572 Lanai Way Tustin, CA 92780 (714) 644-0122 jeff@tridentinspectiongroup.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com

See the Advertisers Index on Page 68 for the location of our ad.

USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com VERO Richard Philpot 335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 68 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Ygrene Energy Fund Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com

Multi-family specialists

AMS CONSTRUCTION

See the Advertisers Index on Page 68 for the location of our ad.

Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

GMM Recap — continued from 34 The following Directors will begin a two-year term: Frank Alvarez, Randy Combs, Alan Dauger, Laurel Dial, Tim Gorman, and John Tomlinson The following directors will continue with one-year remaining on their term: Julia Araiza, Stephen C. Duringer, Marie Kaplan, Craig Kirkpatrick, Nathan Poth, and Rick Roshan

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November 2021

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Apartment News

ADVERTISERS’ INDEX

November 2021 Apartment News Magazine

Articles inside

Guest Commentary: Is Housing a Right or a Commodity?

October General Membership Meeting Recap

What is a Delaware Statutory Trust and Why So Many Real Estate Investors Are Interested in Them?