Apartment News The Resources You Want — The Representation You Need — Since 1961
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VOL. LVII
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December 2017
Our General Membership Meetings Have a New Home! Join us at The Great Wolf Lodge — Garden Grove In this issue: The New Standard of Property Management…Pre-Leasing!................... 30 Personalize Your Social Security Payout Strategy...................................... 33 What To Do If Your Tenant Dies................................................................. 34 October General Membership Meeting Recap.......................................... 38 More Metrics: More Uses and Abuses (Part Two of a Three-Part Series) from Cash In on the Myths of Real Estate............................................. 40
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Apartment News The Resources You Want — The Representation You Need — Since 1961
aaoc.com
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VOL. LVII
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December 2017
Contents AAOC Education & Events
Departments
17 Thank You to Our 2017 Sponsors & Volunteers
4 President’s Message — The Age of Renting?
36 AAOC Partners with Rentler 37 Holiday Cruise & Awards Presentation
6 Executive Director Report/ Lou’s News
Features
8 Sacramento Report — New Laws
30 The New Standard of Property Management…Pre-Leasing! 33 Personalize Your Social Security Payout Strategy By Jason Sherr 34 What To Do If Your Tenant Dies By Becky Bower
20 Legal Corner 26 Dear Maintenance Men 43 Welcome New Members
38 October General Membership Meeting Recap 40 More Metrics: More Uses and Abuses (Part Two of a Three-Part Series) from Cash In on the Myths of Real Estate By William R. Gorman
45 Product & Service Council Members’ Buyer’s Guide 70 Advertisers’ Index — Category 72 Advertisers’ Index — Alphabetical
Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2016 by Orange County Multi-Housing Service Corporation. All rights reserved.
Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.
December 2017
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Apartment News
CALENDAR OF EVENTS
Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.
DECEMBER
The Resources You Want — The Representation You Need — Since 1961
525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – Lou Penrose n Editor in Chief – Lou Penrose n Managing Editor – Veronica Copeland n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Photographer – Roxie McClintock n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.
MISSION STATEMENT
To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.
BOARD OF DIRECTORS President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President
Craig Kirkpatrick Alan Dauger Frank Alvarez
n n
Nicholas Dunlap Nick Lieberman James Wohrman Rick Roshan Nicholas Dunlap
Directors n n n
Julia Araiza Vicki Binford Stephen C. Duringer, Esq. Dale Hayden
n n n
Directors Emeriti n n n n n
Ronald Berg David A. Cossaboom William R. Gorman Larry L. Lollman Ray Maggi
Tuesday, 6:00 pm, AAOC Offices
19 - Holiday Cruise & Awards Presentation Tuesday, 6:00 pm, Hornblower — Newport Beach, See Page 37
25 - Christmas Holiday Monday, Office Closed
26 - Christmas Holiday Tuesday, Office Closed
JANUARY 1 - New Year’s Holiday Monday, Office Closed
9 - Board of Directors Meeting Tuesday, 6:00 pm, AAOC Offices
16 - General Membership Meeting Tuesday, 7:00–9:00 pm, NEW LOCATION!: Great Wolf Lodge — Garden Grove
25 - Workshop: Common Lawsuits, Explained Thursday, 3:00–5:00 pm, AAOC Offices
FEBRUARY 13 - Board of Directors Meeting Tuesday, 6:00pm, AAOC Offices
19 - President’s Day Holiday Monday, Office Closed
20 - General Membership Meeting Tuesday, 7:00–9:00 pm, NEW LOCATION!: Great Wolf Lodge — Garden Grove
22 - Fair Housing Seminar
Officers
n
12 - Board of Directors Meeting
n n n
Thursday, 9:00 am–12:00 pm, AAOC Offices
27 - Workshop: Passing the Torch, Family Succession Tuesday, 6:30–8:30 pm, AAOC Offices
Our January 2018 General Membership Meeting has a new home!
Jerry L’Ecuyer Jim Loftus John Tomlinson
Join us at: The Great Wolf Lodge 12681 Harbor Blvd., Garden Grove
Robert C. Shaw Robert B. Thompson Dean Zarkos
December 2017
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PRESIDENT’S MESSAGE C raig K irkpatrick
The Age of Renting?
W
e all know of the acute housing shortage and affordability issue facing OC, California and many areas nationally. For several months I’ve looked at different reasons this problem has evolved and continues to evolve with seemingly no solution in sight. The reasons I pointed out were due to supply shortages that have persisted for many years. This month, I want to take a look at the demand supply of the housing equation At October’s General Membership Meeting, a panel of experts discussed concepts, policies and legislation that could help to solve California’s housing shortage. This was a great meeting, well attended and included audience participation. The concepts and policies presented addressed the supply side of the equation and it’s obvious, that without question, OC and California need more housing. However, this month, I want to take a look at the demand side, which has helped produce strong rental occupancy rates and has pressured rents upward to the point many are yelling for rent control and/or inclusionary zoning laws. Have we seen a fundamental shift from home ownership to renterdom? Home ownership rates and affordability in California are at historic lows. The 2016 home ownership rate for the LA-OC metropolitan area sits at a national low of 47%. San Jose is at 50% (2nd lowest), and San Diego at 53.3% (5th). Why is this? Zillow conducted an analysis earlier
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this year that outlined the following reasons or barriers why renters can’t buy a home. The numbers in () indicate the percentage of renters around the U.S. citing barriers to buying a home. 1. Affording the down payment is the #1 reason: (67.9% in US) 72.2% of those surveyed in OC said this was the reason they couldn’t buy a home. Zillow placed the LA/OC median home value at $590,000; which results in a 20% down payment of $118,000. The median income is $64,806. That puts the down payment at 182% of income. Obviously saving funds for a down payment is a huge impediment to buying a house! 2. Qualifying for a mortgage (53.2%) 3. Debt (50%) 4. Job security (38.5%) 5. Not in a position to settle down (20.1%) So how does all of this affect the rental housing market? On the supply side, there’s been an insufficient number of rental housing units built for decades. On the demand side, homeownership rates in California are at historic lows and barriers to buy are at a high. So people wanting to live on their own must rent. It’s simple economics that an undersupply of housing coupled with huge demand squeezes occupancy and rents higher. How long will this continue? It’s probably safe to say that continued
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December 2017
shortages of new housing will be built. On the demand side, 40% of Americans age 18–34 (excluding college students) are still living with their parents or relatives. This is the highest percentage since around 1940. They very much want to be homeowners, but their financial circumstances are preventing them from living on their own or buying. This demographic is the largest group of potential homeowners in the U.S. Can you imagine if they all could and decided to move out at once? There would be a huge rush of demand without a lot of supply and prices would really spike. And how would this impact our occupancy levels and rents? This issue is the hot issue currently in this state. With prevailing attitudes and politics in Sacramento and locally, along with the cost to build new housing, it’s hard to imagine that this won’t be a big problem with far-reaching ramifications for a very long time. Craig has been in the rental housing industry since 1981. He currently lives in San Clemente with his wife and enjoys traveling around the world.
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December 2017
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LOU’S NEWS B y L ou P enrose E xecutive D irector
D
ecember means it is time for the annual interview with myself.
Thank you for your time again, it seems the year has flown by. I am always happy to spend time with you people, unlike that fake news organization across the street. In all, I’d say It’s been a good year for the Association and our industry in Orange County… rents are up, rates are down, and they’re not moving the ocean. That said, it has not been without its challenges. First question: Year in review. What are you most proud of? As I have said it is always difficult to identify a single item, I will say I am very proud to have overseen the reconstitution of our Product and Service Council Committee. They are an integral part of so much of what we do here at the Apartment Association. Under the Chairmanship and leadership of Board Member Frankie Alvarez, who’s column “Dear Maintenance Men” appears monthly in the magazine you are currently holding, the committee has developed networks and programs that benefit both rental properties owners and rental property service suppliers. It certainly has been a positive feedback channel for us and a win-win for our members. Any failures, we know this is a tough one for you? Only one: Keeping government at bay.
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California housing law continues to increase cost of additional housing and subsequently, that ol’ supply and demand curve affects rents and affordability. In the end, Sacramento creates bad public policy and it’s the landlord who catches the heat. We need to do a better job of educating policy makers on basic economics and common sense. Where is our industry going in 2018? My crystal ball sees a continuingly competitive industry in 2018. I grow concerned when I hear owners worrying more about government regulation than the private operations of their own buildings and businesses. Advice for the new owner just start- Executive Director Lou Penrose flanked by Board Member Alan Dauger (l) and Nicholas Dunlap (r), ing out? Join. Get involved. Take our classes. If it’s been a while, re-take them. Come to our social events and meet other members and owners: they are a gold mine of helpful information. I can say that with certainty because I am one! What’s new in AAOC programs and events for 2018? The Apartment Association General Membership Meeting has a new home. They will be held at the Great Wolf Lodge in Garden Grove. Truly a beautiful property and one I believe members will enjoy. Our signature education programs: the 11-week Certified Rental Housing Provider (CRHP) Program will be offered twice in 2018. This year’s Industry trade show and education
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December 2017
fighting rent control language at Anaheim City Hall
seminars will include the spectacular Apartment All Stars. And the aforementioned Product Service Council Committee has some very fun social events planned as well. The Reverse Trade Show was again a sell out in 2017 and continues to grow. These trends tell me we are reaching our goal of providing programs and services to our target audience, truly a good thing. And finally, Lou Penrose…we all know your passion for politics is second only to your passion for family. How goes it at, what you have described, “the loudest house on the block”? Lou’s News — continued on page 19
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SACRAMENTO REPORT
New Laws
L
ast month we quoted the text of one significant new bill affecting required tenant notices regarding properties located in special flood zones. That was just one of the 135 rental property-related bills our lobbying team identified and tracked out of several hundred bills that were introduced in the California Legislature this year. Among the tracked bills, 60 were considered “top priority” bills because of their potential to immediately impact the residential rental property industry in a significant way. Several top priority bills were among the 859 signed into law, but not before they were amended to address many of our rental property concerns. This month and next, we review residential rental housing related bills that were signed into law in 2017, most of which will go into effect January 1, 2018 (unless otherwise noted).
New Housing Development: Process, Policy, Finance, Oversight & Construction
AB 72 (Santiago) State Oversight Over Local Housing Element. Each local government housing element provides an analysis of a community’s housing needs for all income levels, and strategies to respond to provide for those housing needs. It is a key part of a city’s overall General Plan. This bill gives the state Department of Housing and Community Development (HCD) oversight and enforcement authority over local housing element findings and decisions to determine whether
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B y J on S mock & R on K ingston
cities and counties are in compliance. If violations are discovered, HCD is authorized to notify the Attorney General for prosecution. The purpose of the bill is to ensure local governments comply with their housing elements, and promote the continued growth of housing development. AB 199 (Chu) Prevailing Wage Exemption for Private Residential Development. Prior law required private residential projects built on private property to comply with public works laws and regulations, including the payment of prevailing wages, only if the projects were paid for in whole or in part out of public funds, and pursuant to an agreement with a (now dissolved) redevelopment agency. This bill merely updates that law, requiring private residential projects to comply with public works laws and regulations if they are built pursuant to an agreement with a successor agency to a redevelopment agency. AB 678 (Bocanegra) Changes to the Housing Accountability Act (HAA). The purpose of the HAA, also known as the “Anti-NIMBY Act,” adopted in 1982, is to limit the ability of local agencies to reject or stall housing developments. The HAA helps to ensure that municipalities do not unfairly hinder the development of new housing projects, and ensures housing construction continues during housing shortages like the one California faces today. The current enforcement mechanisms of the HAA, however, are inadequate to
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December 2017
achieve compliance in many cases. This explains why the HAA was rarely used or of interest to the public. According to the author: “[o]ne of the most significant barriers to the construction of new housing is unjustified local resistance from NIMBY (Not in My Backyard) groups. In a recent report, the Legislative Analyst’s Office confirmed that new housing construction faces community opposition, ‘because it often is perceived as bringing negative changes to a community’s quality or character.’ Using these types of unreasonable arguments, ‘no growth advocates’ and NIMBYs have significantly curtailed housing construction, which significantly worsens the jobshousing imbalance in our communities, in contravention to state law.” This bill makes a number of changes to address the problem, including increasing the burden of proof necessary to reject a development project, increasing fines against local agencies acting in bad faith, and eliminating the ability of a local agency to disapprove or condition approval of a project based on a change in zoning or general plan occurring subsequent to completed application. It makes other substantive changes to HAA, all of which will serve to help remove barriers to housing development. AB 1505 (Bloom) Inclusionary Housing. After many failed attempts, inclusionary housing is now law. Local governments may now require as a condition of development that a certain
percentage of new units (in San Francisco the percentage is as high as 33%) be price controlled at below market rates for fifty years or more. The bill represents a carve out from the otherwise intact Costa Hawkins Act which continues to prohibit cities and counties from implementing rent control mandates on new housing projects and developments. AB 1568 (Bloom) Enhanced infrastructure financing for affordable housing. The new law establishes the Neighborhood Infill and Transit Improvements (NIFTI) Act in the Enhanced Infrastructure Financing District (EIFD) law and allows EIFDs to receive sales and use transaction and use taxes to be used for affordable housing purposes if a local government decides to allocate the revenues to the EIFD. The revenues would be used to fund an area that is an infill site, and requires the 20% of the funds to be used for affordable housing purposes. Only an EIFD that is coterminous with
a city or county that formed the EIFD can use taxes in this manner. NIFTI provides local jurisdictions with the authority to finance infrastructure and low and very low income for rent or purchase affordable housing using new sales and use taxes in addition to property tax increment. Price restrictions on rental housing shall remain in effect for no less than 55 years and 45 years for owner-occupied units. SB 2 (Atkins) $75 Fee on Real Estate Recordings For Affordable Housing Fund. Establishes the Building Homes and Jobs Trust Fund (the Trust Fund) within the State Treasury. Imposes, beginning January 1, 2018, a $75 fee on every real estate instrument, paper, or notice, that is required or permitted by law per each single transaction per parcel of real property, excluding real estate instruments, papers, or notices recorded in connection with a transfer subject to a documentary transfer tax or with a transfer of real property that is a residential dwelling to an owner-
occupier. The fee imposed may not exceed $225. Experts estimate that the new recording fee will raise approximately $250 million a year. Half of all proceeds in 2018 will support homeless programs. Beginning in 2019, 70% of all proceeds will be used by local government housing programs. Competition for the available proceeds will be fierce. The bill defines real estate instrument, paper, or notice as a document relating to real property, including but not limited to the following: deed, grant deed, trustee’s deed, deed of trust, conveyance, quit claim deed, fictitious deed of trust, assignment of deed of trust, request for notice of default, abstract of judgment, subordination agreement, declaration of homestead, abandonment of homestead, notice of default, release or discharge, easement, notice of trustee sale, notice of completion, UCC financing statement, mechanic’s Smock/Kingston — continued on page 10
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community’s general plan must include a housing element, which outlines a longlien maps, and covenants, conditions, term plan for meeting the community’s and restrictions. existing and projected housing needs. SB 3 (Beall) $4 Billion Bond for The housing element demonstrates how Affordable Housing. The bill authorizes the community plans to accommodate the issuance of $4 billion in general its “fair share” of its region’s housing obligation bonds, subject to approval needs. To do so, each community estabby the voters in the November 6, 2018 lishes an inventory of sites designated general election, for the following for new housing that is sufficient to its fair share. affordable housing purposes: 1) $1.5 accommodate billion to the existing Multifamily Communities also identify regulatory Housing Program, 2) $150 million to barriers to housing development and the existing Transit-Oriented Develop- propose strategies to address those barment Implementation Program, 3) riers. State law requires cities and coun$300 million to the Infill Incentive ties to update their housing elements Grant Program, 4) $300 million to the every eight years. In addition, before Joe Serna, Jr. Farmworker Housing building new housing, housing develGrant Fund, 5) $300 million to the opers must obtain one or more permits Local Housing Trust Fund Matching from local planning departments and Grant Program, 6) $300 million to the must also obtain approval from local CalHome Program, 7) $150 million to planning commissions, city councils, the Self-Help Housing Fund, 8) $1 bil- or county board of supervisors. City or lion to the CalVet Home Loan Program. county planning staff will be authoSB 35 (Weiner) Streamlined Process rized to ministerially permit certain housing without For Housing Development. Each qualifying 0404-15_PRESTIGE_AAOC 1-4page_300:Layout 1 1/24/16 3:06 PM Pageprojects 1
Smock/Kingston — continued from 9
further approval from elected officials. Projects reviewed ministerially require only an administrative review designed to ensure they are consistent with existing general plan and zoning rules, as well as meet standards for building quality, health, and safety. Most large housing projects are not allowed ministerial review. Instead, these projects are vetted through both public hearings and administrative review. Most housing projects that require discretionary review and approval are subject to California Environmental Quality Act review, while projects permitted ministerially generally are not. This bill creates a streamlined approval process for infill projects with two or more residential units in localities that have failed to produce sufficient housing to meet their regional housing needs (RHNA) numbers. The streamlined approval process requires some level of affordable housing to be included in the housing development. To receive the streamlined process for
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housing developments, the developer must demonstrate that the development meets a number of requirements including the payment of prevailing wage. Localities must provide written documentation to the developer if there is a failure to meet the specifications for streamlined approval, within specified periods of time. If the locality does not meet those deadlines, the development shall be deemed to satisfy the requirements for streamlined approval.
ADU and Efficiency Unit Laws
AB 352 (Santiago) Efficiency Unit Protection & Expansion. In an effort to expand the development of efficiency or micro units as a measure to address the State’s housing shortage, this bill prohibits cities and counties from enforcing unnecessary and burdensome restrictions on such development. The bill prohibits local governments from limiting the number of efficiency units within one-half mile of public transit, within one mile of a
University of California or California State University campus, or within one block of a car-sharing vehicle. AB 494 (Bloom) Changes to ADU Review Process & Standards. Accessory Dwelling Units, or ADUs, are additional living quarters on singlefamily lots that are independent of the primary dwelling unit. Previously known as accessory apartments, accessory dwellings, mother-in-law units, or granny flats, ADUs are either attached or detached to the primary dwelling unit, and provide complete independent living facilities for one or more person. ADU laws were revamped and updated in 2016 to ease some of the local barriers to development of ADUs. AB 494 makes a few necessary changes to the 2016 ADU law to help clarify the law and help local government implement the new laws without significant burdens. Changes include the following: a) An ADU may be rented separate from the primary residence, but may not be sold or otherwise conveyed
December 2017
from the primary residence. b) Parking requirements for ADUs may not exceed one parking space per unit or per bedroom, whichever is less. c) Removes the option for local agencies to prohibit offstreet parking in setback areas or through tandem parking where that parking is not allowed anywhere else in the jurisdiction. d) Allows a local agency to require replacement parking spaces in any configuration on the same lot as the ADU when a garage, carport, or covered parking structure is converted to an ADU. e) Defines “tandem parking” as two or more automobiles that are parked on a driveway or in any other location on a lot, lined up behind one another. Smock/Kingston — continued on page 12
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Smock/Kingston — continued from 11 f) Provides that no setback shall be required for an existing garage that is converted to a portion of an ADU. The purpose of this and other ADU laws are to help address California’s housing shortage, and make it easier to develop and rent ADUs. SB 229 (Wieckowski) ADU Laws. According to the author, SB 1069 (Wieckowski, 2016) significantly eased the barriers to the construction of ADUs. As a result, local agencies now ministerially review an ADU application within 120 days, can automatically approve applications to convert existing spaces to ADUs, provide exemptions for parking requirements, charge proportionate or no connection fees or capacity charges, and provide exemptions for fire sprinkler requirements. The language in SB 1069, however, caused confusion around some of its most significant provisions.
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This bill clarifies that an ADU may be rented separate from the primary residence, but shall not be sold or otherwise conveyed separately from the primary residence. This bill also includes special districts and water corporations in provisions regarding fees to ensure that no charges for connection fees or capacity charges occur when an existing structure is converted into an ADU. This bill also more clearly defines tandem parking, clarifies that an ADU may reside on a lot with a proposed or existing single-family dwelling, and permits HCD to review and comment on ADU ordinances.
Immigration & Citizenship Policy
AB 291 (Chiu) Property Owner Penalties For Disclosing Tenant Immigration Information. The bill enacts the Immigrant Tenant Protection Act of 2017, which establishes various forms of punishment and penalties against property owners for disclosing or threatening to disclose immigration
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December 2017
or citizenship information of prospective tenants, tenants, and those known to be associated with them. It also prohibits disclosing immigration and citizenship status for the purpose of harassing, intimidating, retaliating against, or influencing a tenant or prospective tenant. Thus, it clarifies the state law on retaliatory eviction and harassment. Penalties include 12 times the rent, injunctive relief, and notification to the district attorney for prosecution for extortion. The new law also allows non-profit organizations to have standing to sue property owners to enforce tenant rights with respect to these new immigration information rights, and allows for attorney’s fees and costs. AB 299 (Calderon) Statewide Ban on Compelling Owners to Collect & Report Tenant Immigration Info. The bill, which our association co-sponsored and supported, bars all Smock/Kingston — continued on page 14
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• Supportive services • Satisfaction from helping others. To schedule a time for us to tour your property and get additional information, call us at (714) 288-4007 ext. 2385 or e-mail us at housing@211oc.org We look forward to working with you and taking the next steps towards alleviating homelessness in Orange County.
2-1-1 Orange County Everyone Knows Someone Who Needs Help
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Smock/Kingston — continued from 12 state and local public entities from compelling rental property owners and managers to compile, disclose, report, provide any information, or to otherwise take any action, including denying accommodations, based on the immigration or citizenship status of a tenant or prospective tenant. Previously, only cities and counties were barred from compelling owners to divulge and collect tenant immigration information. Owners continue to be prohibited from collecting and reporting such information on their own. The purpose of the bill is to protect tenants from discrimination, and to protect owners from being forced to discriminate against their tenants. Rental property owners will continue to be authorized to request information or documentation necessary to determine or verify the financial qualifications of a prospective tenant and to determine or verify the identity of a prospective tenant.
AB 1690 (Judiciary) Immigration Status Deemed Irrelevant to Issue of Liability. This bill establishes that for the purposes of enforcing state labor, employment, civil rights, consumer protection, and housing laws, a person’s immigration status is irrelevant to the issue of liability in a civil suit, and that no inquiry shall be permitted into a person’s immigration status, unless it is necessary in order to comply with federal immigration law.
Service of Process
AB 1093 (Chen) Service of Process. The bill allows service of process on the first delivery when the only known address is a private mailbox obtained through a commercial mail-receiving agency.
Safety & Disclosure Laws
SB 442 (Newman) Pool and Spa Safety Feature Requirements. This bill requires newly constructed or remodeled swimming pools at private single-
family residences (including single family homes that are rented) to incorporate at least two of seven specified drowning-prevention safety features. It also requires home inspections conducted as part of the transfer of a property with a pool to include an assessment of whether the pool is equipped with adequate safety features. The safety features are: a) an enclosure separating home access points from the pool and meeting specific requirements with respect to height, gaps, latches, and any features that could serve as handholds or footholds, b) a removable mesh fence meeting specific standards set by the American Society for Testing and Materials (ASTM), and equipped with a self-closing, self-latching gate that can accommodate a lock, c) a pool cover meeting specific ASTM standards, d) exit alarms on all doors that provide access from the home to the pool, e) self-closing, self-latching Smock/Kingston — continued on page 16
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Smock/Kingston — continued from 14 devices, with release mechanisms placed no lower than 54 inches above the floor, on all doors that provide access from the home to the pool, f) a pool alarm designed to sound in the event of an unauthorized entrance into the water and independently certified as meeting specific ASTM standards, g) another feature providing as much or more protection than the above devices and independently verified as meeting ASTM standards. AB 646 (Kalra) Flood Disclosures. Requires rental property owners to make several new disclosures to tenants, including whether the property is located in a flood hazard area if the owner has actual knowledge of such information. Disclosures will be required for every lease or rental agreement beginning July 1, 2018. “Actual knowledge” includes, but is not limited to the following: a) the owner has received written notice from any public agency stating that the property is located in a special flood hazard area or an area of potential flooding, b) the property is located in an area in which the owner’s mortgage holder requires the owner to carry flood insurance, c) the owner currently carries flood insurance. Other mandatory disclosures include the following: 1) that the tenant may obtain information about hazards, including flood hazards, from a specified website maintained by the Office
of Emergency Services, 2) that the tenant should consider purchasing renter’s insurance or flood insurance to insure his or her possessions from loss because the landlord’s insurance does not cover such loss, 3) that the landlord is not required to provide additional information concerning flood hazards to the property and that the information provided by this bill is deemed adequate to inform the tenant. The purpose of the bill is to ensure tenants are aware of any potential threat that the property may flood. According to the author, tenants are oftentimes not aware if a property is prone to flooding or has had a history of flooding prior to signing a rental agreement. Owners are advised to include a sentence in their rental agreement forms that states the owner either does or does not have actual knowledge that the property is in a flood hazard zone. Owners must also include disclosures 1–3 (above) in all rental agreements. AB 1521 (Bloom) Notice of Expiration of Rental Restriction Assistance. Requires owners of expiring affordable rental properties to accept any market-rate purchase offer from a qualified preservation entity that intends to maintain the property’s affordability restrictions. The bill also requires owners of properties in which affordable housing rental restrictions will be expiring after January 1, 2021, to provide notice to prospective tenants at the time they are interviewed for eligibility, and to existing tenants of the
expiring rental restrictions by posting notice in an accessible location of the property.
Employment Law
AB 1008 (McCarty) Criminal History Information In Employment Hiring Decisions. Prohibits an employer of five or more employees from inquiring about or considering a job applicant’s conviction history prior to a conditional offer of employment. The purpose of the bill is to give those with criminal convictions in their past a better chance at landing a job. The new law gives applicants with a criminal record the opportunity to be judged on their qualifications, not their criminal histories. Once a conditional offer has been made, however, there is nothing preventing an employer from conducting a background check and utilizing that information to make hiring decisions. Employers intending to base at least part of their decision to not hire an applicant based on the applicant’s conviction history must make an individualized assessment of whether the applicant’s conviction history has a direct and adverse relationship with the specific duties of the job that justify denying the applicant the position. Factors that must be taken into consider include all of the following: (i) the nature and gravity of the offense or conduct, (ii) the time that has passed since the offense or conduct and comSmock/Kingston — continued on page 18
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Smock/Kingston — continued from 16 pletion of the sentence, (iii) the nature of the job held or sought. Employers must also provide written notice to those it intends to deny employment on the basis of their criminal history that identifies the disqualifying conviction, and contains the conviction history report. The notice must also inform the applicant of his or her right to respond to the notice of the employer’s preliminary decision before that decision becomes final and the deadline by which to respond. The explanation must inform the applicant that the response may include submission of evidence challenging the accuracy of the conviction history report that is the basis for rescinding the offer, evidence of rehabilitation or mitigating circumstances, or both. Applicants have five days to respond before an employer may make a final decision. Five additional days are granted if the applicant notifies the employer in writing that the applicant disputes the accuracy of the conviction history report, and is taking specific steps to obtain evidence supporting that assertion. A final decision to deny employment that is at least partly due to an applicant’s conviction history must be noticed in writing to the applicant. The final notice must include any existing procedure to the employer has for the applicant to challenge the decision, and inform the applicant of his or her right to file a complaint with the department. The new law does not apply to a position with the state or local agency, or other employer required by law to conduct a background check, a criminal justice agency, or a farm labor contractor. Rental housing owners must follow these new hiring rules or risk being sued. Owners are advised to assess state law regarding liability and safety of tenants, guests and invitees balanced against the new requirements. AB 1701 (Thurmond) General con-
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Apartment News
tractors and subcontractors to be jointly liable for unpaid wages, including fringe benefits. The new law will apply to contract entered into on and after January 1, 2018 to a general contractor for any debt owed to a wage claimant that is incurred by a subcontractor. The Labor Commissioner may enforce the liability against a direct contractor through either a civil action or administrative process for the dispute of unpaid wages. For private works, the civil actions are to be filed within one year of: an owner recording a notice of completion of work of improvement within 15 days of the work being completed, an owner recording a notice of continuous cessation of labor on work of improvement or actual completion of work. The direct contractor may request and the subcontractor shall provide: payroll records which at a minimum contain the information required under existing law for paystubs and information that includes the project name, name and address of the subcontractor, anticipated start date, duration and estimated journeymen and apprentice hours and contact information for its subcontractors on the project. SB 258 (Lara) Cleaning Product Right To Know Act of 2017. This bill creates the Cleaning Product Right To Know Act of 2017, which requires manufacturers of cleaning products to disclose specified chemical ingredients on a product label and on the manufacturers Web site. According to the author, “[c]leaning products are used by millions of Californians every day and contain thousands of chemicals — many of which are toxic and have been associated with cancer, asthma and other respiratory damage, skin allergies, and reproductive, developmental, and hormonal changes. Many are poisonous. This bill requires cleaning product manufactures to disclosure the chemicals used in their products. The disclosure will help inform rental property owners, tenants, and janitorial service employees and/or companies about the
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December 2017
chemicals used in the products that are found or used on the property.
Other Housing-Related Laws
AB 1691 (Judiciary) UD Reporting. The bill removes a law that was deemed unconstitutional 20 years ago. Specifically, Civil Code Section 1785.13(a)(3) prohibits consumer credit reporting agencies from reporting unlawful detainer actions unless the lessor was the prevailing party. Shortly thereafter, a business dedicated to reporting unlawful detainer case outcomes, U.D. Registry, sued the State of California on the grounds that Civil Code Section 1785.13(a)(3) violated the First Amendment to the U.S. Constitution. U.D. Registry prevailed. The California Court of Appeal for the 4th District held that the Legislature could not, consistent with constitutional free speech principles, restrict the ability of credit agencies to report lawfully obtained truthful information contained in court records open to the perusal of everyone. (U.D. Registry Inc. v State of California (1995) 34 Cal. App.4th 107.) The California Supreme Court declined a petition for review of the decision, leaving it standing. Since that time, the statute has been void and unenforceable. Nonetheless, it has never been repealed and remains part of the California Codes. This bill repeals it and removes it from the code. SB 173 (Dodd) Department of Real Estate. The bill removes, as of July 1, 2018, the California Bureau of Real Estate (CalBRE) from the Department of Consumer Affairs (DCA) and instead renames the Bureau the Department of Real Estate (DRE) and places it within the Business, Consumer Services, and Housing Agency (BCSH). The reorganization is a cost saving and efficiency measure. Licensing disclosure requirements will change due to SB 173 becoming law. SB 598 (Hueso) Utility Disconnections. This bill requires the California Public Utilities Commission (CPUC) to adopt rules, policies and regulations
with the goal of reducing the statewide level of gas and electric utility service disconnections for nonpayment by residential customers and extends special considerations to residential customers who have specified medical conditions or who have a member of the household with those conditions. The information provided herein is intended to provide general guidance and awareness on recently passed state laws and regulations and shall not be construed in any way as a substitute for individual legal advice. Those that require specific advice should consult an attorney.
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Copyright© 2017 California Political Consulting Group, 1107 Ninth Street, Suite 711, Sacramento, CA 95814 916.447.7229 • www.CALPCG.com Jon Smock is Legislative Advocate for the Apartment Association of Orange County (AAOC). Ron Kingston is President of the California Political Consulting Group (CalPCG). For Questions regarding this article, please call the AAOC at (714) 245-9500
Lou’s News — continued from 6 I think any house with three Italian boys could be described as the loudest house on the block. My boys Gianni (8), Nico (7), and Valentino (4) are doing well in school, picking up the wet towels, and putting their dishes next to the sink. I’ll take that as a win. My wife Amber Hall, who you know is in the business, is busier, and prettier, than ever. Like everyone else, just trying to keep that balance of life and work, and maintain a strong mind as well as a strong body. But thank you for asking, very kind.
Keep your laundry rooms running smoothly and profitably with WASH. With WASH managing your laundry rooms, you’ll get: • Regular reporting so you can stay on top of laundry room usage and profitability. • 24/7 live answers to service calls. • Electronic card systems for easy payment. • Quick response to service calls — typically within 12 business hours. • FIXLAUNDRY mobile app and online service portal. • ENERGY STAR-rated machines and green practices that focus on conservation. • Online laundry monitoring to see if machines are available or laundry is done. • Six-month, no obligation trial on all new laundry room leases. The bottom line is that when your laundry room contract comes up for renewal, we want you to switch to WASH. WASH offers superior laundry equipment, and service and support that is unparalleled in the industry.
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Of course. Happy Holidays and let’s make it a great 2018 together.
WS17-009 ProfitCenter 4_9375x105.indd 1
December 2017
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5/16/17 Apartment News
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8:58 PM
LEGAL CORNER B y S tephen C. D uringer , E sq .
Questions & Answers Help! Seems like everyone wants a pet or two, and they’ll say anything to get one! I had a prospective tenant with two cats apply, when told of our no pet policy she said she’d leave them with her mom and then signed our lease prohibiting pets. Never mentioned any ‘disability’ and she certainly showed no signs of any disability. She moved in, apparently hiding the cats, until we discovered them during an emergency plumbing repair. When confronted, she asked if there was any way she could
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keep her ‘pets’. She said she could even get a ‘sappy’ note written for her, that the ‘Fair Housing Act’ required me to allow the cats because she is ‘disabled’ and entitled to a ‘reasonable accommodation’. My manager said he’d consider whatever she wished to provide. Five days passed; no note. My manager followed up, she said she forgot. Seven days later, still nothing. If she truly is disabled and needs help, then sure, I’d certainly consider her request. Jeesh, both my wife and I are in our 70s and would
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probably be considered disabled nowadays! We have several tenants, who are disabled and we have allowed pets and such. We then served a three-day notice to perform or quit to remove the pets, she vacated. Did I handle it properly? What is this Fair Housing Act anyway? And what exactly qualifies as a ‘disability’?
The Fair Housing Act defines a person
Q&A — continued on page 22
FIND. NEGOTIATE. DUE DILIGENCE. FINANCE. CLOSE. MANAGEMENT. RE-POSITION. CAPITAL PROJECT. RE-TENANT. MANAGE. SALE. TRADE. orange county’s original REAL ESTATE CONCIERGE
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Q&A — continued from 20 with a disability to include (i) individuals with a physical or mental impairment that substantially limits one or more major life activities; (ii) individuals who are regarded as having such an impairment; and (iii) individuals with a record of such an impairment. The term “physical or mental impairment” includes, but is not limited to such diseases and conditions as orthopedic, visual, speech and hearing impairments, cerebral palsy, autism, epilepsy, muscular dystrophy, multiple sclerosis, cancer, heart disease, diabetes, Human Immunodeficiency Virus infection, mental retardation, emotional illness, drug addiction (other than addiction caused by current, illegal use of a controlled substance) and alcoholism. The term “substantially limits” suggests that the limitation is “significant” or “to a large degree.” The term “major life activity” means those activities that are of central importance to daily life, such
as seeing, hearing, walking, breathing, performing manual tasks, caring for one’s self, learning, and speaking. A “reasonable accommodation” is a change, exception, or adjustment to a rule, policy, practice, or service that may be necessary for a person with a disability to have an equal opportunity to use and enjoy a dwelling, including public and common use spaces. Since rules, policies, practices, and services may have a different effect on persons with disabilities than on other persons, treating persons with disabilities exactly the same as others will sometimes deny them an equal opportunity to use and enjoy a dwelling. The Act makes it unlawful to refuse to make reasonable accommodations to rules, policies, practices, or services when such accommodations may be necessary to afford persons with disabilities an equal opportunity to use and enjoy a dwelling. To show that a requested accommodation may be necessary, there must be
an identifiable relationship, or nexus, between the requested accommodation and the individual’s disability. A housing provider can deny a request for a reasonable accommodation if the request was not made by or on behalf of a person with a disability or if there is no disability-related need for the accommodation. In addition, a request for a reasonable accommodation may be denied if providing the accommodation is not reasonable — i.e., if it would impose an undue financial and administrative burden on the housing provider or it would fundamentally alter the nature of the provider’s operations. The determination of undue financial and administrative burden must be made on a case-bycase basis involving various factors, such as the cost of the requested accommodation, the financial resources of the provider, the benefits that the accommodation would provide to the requester, and the availability of alternative accommodations that would
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effectively meet the requester’s disability-related needs. In the case that you are involved with, your tenant completed a rental application for the rental. In the application she indicated that she had two ‘cats’ as pets. She made no mention whatsoever of any purported ‘disability’ or ‘handicap’ and any such purported disability or handicap was not apparent. When you advised her of the community’s restrictions on pets, she agreed to leave the cats with her mother and affirmed that she would not bring them onto the Premises. There was no discussion or request regarding any purported disability or any request for accommodation based upon such purported disability. Your tenant then executed a written rental agreement detailing the terms and conditions of her tenancy. The lease expressly prohibited the bringing or maintaining of a pet on the premises without the Lessor’s prior knowledge and express written consent.
Contrary to the express terms of the lease, your tenant brought the two cats onto the Premises without asking for, nor receiving the required written consent. She concealed the cats’ presence on the Premises, never admitting her breach, and never requesting permission. The breach of her lease was discovered by you during an emergency plumbing repair. When confronted with the discovery of her violation, the offending tenant asked if there was any way that “she could keep her pets.” She then stated that she would get someone to “write a sappy note” for her. Your resident manager responded that he would consider whatever information she wished to provide. Five days later, hearing nothing from the tenant, your manager followed up with her asking for the “note.” The tenant said “she forgot to ask for the note” and provided nothing further. Seven days later, hearing nothing further from tenant, your manager again followed up with the tenant, without result.
Although no formal request for a reasonable accommodation was ever requested by your tenant, you properly considered her actions as an implied request for a reasonable accommodation, and you correctly engaged in a review and evaluation of the facts as they were presented to you. To that end, you considered the evidence before you: i) the intentional and knowing breach of the written lease by your tenant; ii) the concealment of the cats in an effort not to be discovered; iii) the lack of diligence by your tenant in producing any credible supporting evidence of her alleged disability; iv) the lack of credible evidence verifying that your tenant was a person with a verifiable disability and such verifiable disability substantially impaired one or more major life activity; v) the lack of any evidence establishing a nexus between any purported disability and the necessity for “two cats” as opposed
Q&A — continued on page 24
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Q&A — continued from 23 to an alternative accommodation. Further, you considered your tenant’s statements relative to getting a ‘sappy note’ in evaluating the credibility and genuine need for a disability related accommodation. Your actions show that you recognize the very real need for a disabled person to enjoy the full use of his or her rental premises. The truly disabled individual is deserving of protections and it appears that you recognize and willingly provide such accommodations when needed. Sadly, there are people in this world who abuse and game the system for their personal benefit in their deceitful attempt to exact an advantage and ‘get their way’ by posing as something they are not. Based upon the facts you provided and following the above factual analysis, it would be reasonable for you to conclude that your tenant’s actions were undertaken to ‘game the system’ in an attempt to keep her cats in direct violation of the written rental agreement which she willingly agreed to and signed. It appears that you properly engaged in the requisite dialog with Complainant, followed up repeatedly for promised information which was not provided and evaluated the information that you had available to you.
We have a guesthouse in the back of our home. The place has been there forever. Anyway, after the kids went off to college, we started renting it out. The current tenant signed a lease to pay rent plus their prorated portion of the monthly utilities. We didn’t get a payment this month. I am getting ready to serve a default notice, but I want to make sure I do it correctly. He owes rent and the utilities. Not sure if I can include both on the same notice. How can I recover the utility portion? Also, what if the resident pays the rent, but fails to pay the utilities? The utilities aren’t much, should I just let him run an outstanding balance and either deduct it from his deposit when he leaves or maybe ask for it when it gets a bit higher?
First, the outstanding utilities should be paid timely and can be demanded through the service of a 3-Day Notice to Perform or Quit for Breach of Covenant. This notice should be served concurrently with your three-day notice to pay rent or quit. The Notice to Perform would inform the resident of his default in payment of the utility charges, and would require that the tenant perform by paying the outstanding utility charges within three days. It’s never a good business practice to carry balances over from one month to the next. When the time comes for you to take action, your prior conduct of
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accepting late payments without objection could result in the court finding that you ‘waived’ your right to receive payment on time. Such a ‘waiver’ of your rights and remedies may prevent you from enforcing your late fee provision or demanding payments on time. As such, even though the utility payment may be small when compared to the rent, it is still an obligation under the lease, and it should be enforced like any other provision. This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a particular situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 255,000 landlord tenant matters throughout California, and has collected over $155,000,000.00 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.
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DEAR MAINTENANCE MEN
B y J erry L’E cuyer & F rank A lvarez
Dear Maintenance Men:
Dear Maintenance Men:
Dear Lou:
Dear Phillip:
Our studio units have under counter refrigerators. One of the fridges does not cool and I believe it has a Freon leak. Can this fridge be repaired? Is it worth repairing? Will it leak again? Lou Yes the fridge can be repaired, however you may want to consider the 50/50 rule. If the repairs reach fifty percent of the replacement cost, it is best to replace the item. If the appliance is a name brand, most likely the replacement parts are available. Common issues related to non-cooling are compressor failure, refrigeration line breakage or crack due to vibration and thermostat or capacitor. The compressor is the most expensive to repair or replace and will most likely go over the 50/50 rule. A leak in the refrigeration line is the hardest to repair properly and has the most likelihood of repeat failure. The thermostat and capacitors are typically easy fixes.
My resident called and stated the toilet is not flushing properly. I have replaced the flush valve and the flapper valve. The toilet is still slow to flush. What have I over looked? Phillip You might have any number of issues at play. First, make sure the flapper valve is letting through enough water. If it flops down too soon, be sure the toilet flush handle is not loose or that the chain or line connecting to the rubber flapper is tight enough. The chain connecting to the flapper should have about an inch of play. You want the flapper to open wide enough to float a few moments before it falls back down and closes off the flush valve. If the flapper is working properly, check that the holes under the rim are not clogged. If you live in an area with very hard water; calcium may buildup in the drain holes under the bowl rim. A partially
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clogged rim might not allow enough water through the rim to start the vortex motion and slow the evacuation process. Use a stiff toilet bush and a vinegar solution to help remove the calcium buildup under the rim. Lastly is an item lodged in the toilet trap? The items we find most often are small toys, rags, etc. Use a toilet auger to push your way through the trap and clear or pull back any obstructions. A toilet auger is a special tool that has an offset hand crank, a long sleeve handle and a special auger bit at the end to break through a clog or retrieve an obstruction. The auger bit is connected via a flexible shaft to a crank handle that you control. Its reach is about 3 feet. The auger can be found at any hardware
Dear Apartment Owners, Manager and Maintenance:
Remember, the holiday season has started and the demand on your properties only gets worse. Check each stove and oven for proper operation, many residents only turn on their ovens at this time of year, and the problem may be as simple as a blown out pilot light. This time of year sees a higher than normal use of the plumbing, it may be a good idea to snake out or hydro jet your main plumbing lines. In addition, sending a note to each tenant on the proper use of the garbage disposal will be useful. Note what they should and should not put down the disposal unit. A few items to include on Maintenance — continued on page 28
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Maintenance — continued from 26 this list are: banana peels, potato skins, coffee grounds and any stringy food. Also make sure they turn on the water before using the disposer and put down small amounts of food at a time. Instruct your residents to not use the disposer as a trash can and then turn it on when full, it will clog. Christmas and other holidays also mean more people than usual walking on your property. Is your property
safe? What are some of the liabilities to worry about? Check trip and fall hazards. Do you have sprinkler heads sticking up above the grass or landscape near sidewalks? Use pop-up heads to solve this problem. Look for sidewalks that have been pushed up by tree roots. This can be solved with a concrete grinder or replacement of the section and removal of the tree root. Cut any low hanging tree branches and look for branches that may break in heavy winter snow, wind or rain. Check
your decking for cracks or damage and inspect the exterior stairways for wear and tear. Inspect all your garage door springs, winter wind and rain may make them heavy causing the door to close or fall unexpectedly. Check all property lighting and timers. Remember: Preventive Maintenance is cheaper than Emergency Maintenance! Maintenance Tip: If you had a leak or water intrusion last rainy season and did not fix it…It will most likely leak again this season. Just because it stopped raining does not mean the leak went away! Note: If you would like to see your maintenance question in the “Dear Maintenance Men:” column, please send in your questions to: DearMaintenanceMen@gmail.com If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment please call Buffalo Maintenance, Inc. at 714 956-8371 Frank Alvarez is licensed contractor and the Operations Director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the Product Service Counsel. Frank can be reached at (714) 956-8371 Frankie@BuffaloMaintenance.com For more info please go to: www. BuffaloMaintenance.com Jerry L’Ecuyer is a licensed contractor & real estate broker. He is currently on the Board of Directors and Past President and past Chairman of the Education Committee of the Apartment Association of Orange County. Jerry has been involved with apartments as a professional since 1988.
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The New Standard of Property Management…Pre-Leasing!
A
n eager group of industry professionals gathered to hear an exciting and fun presentation given by guest speaker Irina Cioban at the October Property Management Forum Luncheon. Irina shared that she is passionate about property management and that she is truly blessed to be able to share her passion and ideas with others. Irina went through specific examples
of how to present yourself professionally and steps to take to love your job, each and every day and radiate that love to your residents. Don’t think of residents as just a “unit number”. Consider how you would like to be treated and give them the same respect and you will find happiness daily. Pre-leasing units is a great way to avoid vacancies and lost rent. Don’t wait until the resident’s notice is expiring!
Be proactive and as soon as you receive their notice, start pre-leasing! Being able to sell your prospective resident on your amenities and other features of your property is a very important tool in pre-leasing, since they are not viewing the actual unit that will become their home. Attention to detail when meeting prospective Forum Luncheon — continued on page 32
Jessica and Maria from V& S Flooring offer smiles and raffle tickets to attendees. Ashley Loya of Career Strategies awards Trevor Worden of S & S Property Management with a pair of tickets to see the Ducks vs. the Kings!
Graduates of our Certified Housing Provider Education Program, Alicia Garcia and Bianca Cerrillo, attended with their husbands to get further educated.
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Our dynamic speaker, Irina Cioban!
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Forum Luncheon — continued from 30
ously donated. Lucky winners received wine, gift cards as well as other prizes. There was a definite excitement that filled the room during our giveaways! When in need of a service provider, remember our PSC members. You can find their information in the Buyer’s Guide of each issue of Apartment News
or on our website under “Service Provider PSC Directory”. Mark your calendars! Our next Property Management Forum Luncheon will be held on Thursday, April 19th at the Great Wolf Lodge in Garden Grove.
residents helps them to build trust with you. Giving eye contact, welcoming them warmly, walking the property with them instead of just pointing to amenities, makes a prospect feel comfortable and confident in their decision to pre-lease your unit. Irina was a captivating and motivational speaker. Her take on this topic and her dynamic presentation left attendees wanting more! Not only did attendees learn valuable information, but they left refreshed, renewed, motivated, and ready to pre-lease their units, today! Our luncheon wouldn’t be complete without a mention of our sponsor, Home Depot and the Product & Service Council members that attended to give our members information about what they and their companies offer. Each PSC member had a “meet and greet” table and handed out tickets for the many raffle prizes that they also gener- We had a packed house for this luncheon, graciously sponsored by Home Depot.
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”Thanks for your excellent work helping me get my properties ready to put on the market. The units look fantastic inside and the exterior paint and wood work looks great.” — Mark B., Real Estate Broker & AAOC Member “The work you did in the kitchen was high quality and at a fair cost. The quartz countertops are a great update. I appreciate your professional crew and their workmanship.” — Don S., AAOC Member
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Personalize Your Social Security Payout Strategy BY JASON SHERR
O
nly you can decide if claiming Social Security at age 62 or waiting to claim later makes more sense. Lifestyle and philanthropic intentions, marital and employment status, and gender are all factors.
When do you claim?
If you’re in a position to think through your Social Security claiming schedule, do it. It could mean thousands or tens of thousands to your annual retirement income. Here’s your choice: You can start receiving monthly payouts at the qualifying age of 62 like many people. Or you can hold out for a bigger payout down the road. It’s your call — and it could be a game-changer in retirement. Though an immediate need for funds will usually trump other considerations, delaying Social Security for just eight years — until age 70 — could mean up to 30% more from Uncle Sam every month. Some key considerations will likely factor into your claiming strategy:
What’s age got to do with it?
If 60 is the new 40, then 80 is the new 60. Longer life spans are only part of the story, though. The rest of it plays out every day in 21st century lifestyle
and retirement expectations, not to mention philanthropic intentions or plans to help out the family or grandchildren. Along with modern realities, retirees’ multiple income sources and investments are changing traditional Social Security claiming patterns. It may make more sense to begin drawing funds from other income sources while delaying Social Security. Or you may even decide to put off retirement for a few years to make it possible.
What’s your claiming combo?
If you’re married or in a relationship, you’ll want to look at where you both stand in relation to retirement. We’re talking “still working” versus “already retired.” Depending on your personal circumstances, a number of scenarios could apply, including: • Both spouses or partners wait until 70 to claim • One spouse or partner claims early while the other waits • A lower-earning spouse claims a spousal benefit at or after full retirement age while deferring his or her own retirement benefit (available only to anyone born on or before December 2017
May 1, 1950, from full retirement age through age 70) Your claiming strategy may be as unique as your financial circumstances and retirement outlook.
What’s your gender?
Longer life spans apply here, too. Women, on average, outlive men. Take gender into account in your claiming strategy. Look at your gene pool, retirement expectations, and whether or not you’ll receive dependent Social Security benefits should you lose your spouse. Give yourself the gift of planning ahead, especially as you approach Social Security eligibility, to help you get more from this valuable retirement income source.
Next steps • Decide on a Social Security claiming strategy that works for you. • Write it down, revisit it occasionally, and tweak it whenever necessary. Wells Fargo Advisors does not provide tax or legal advice. Please consult with your tax and/or legal advisors before taking any action that may have Social Security — continued on page 41
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What To Do If Your Tenant Dies
BY BECKY BOWER
W
hen a tenant dies, knowing how to proceed with the duration of the lease agreement or rental payments, returning or withholding a security deposit, and relocating your tenant’s personal property is crucial to avoiding stress and legal liabilities. Death isn’t a fun topic to talk about — but knowing your rights to regain the rental property is a big part of being a landlord. Plus, it doesn’t hurt to be prepared just in case. Be aware that you will need to
adhere to your state and local laws. Some states, like California, require landlords to follow specific steps to regain a property after a tenant’s death — and these requirements can vary depending on where your property is located. While this article will contain some general principles that apply to developing policies and procedures for managing deceased tenants that lived alone (or were the sole person on the lease agreement), review your state’s laws and talk to your attorney before apply-
Are you looking for a particular product or service? We can help! Visit our Buyer’s Guide beginning on page 45 for the resources you need! 34
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ing any new language to your lease.
Acquiring Rental Payments or Terminating the Lease
When a tenant passes away the responsibility of the lease agreement falls upon the deceased’s estate (which is oftentimes handled by the tenant’s family — such as their spouse, child/ children or parent). Moving forward after a tenant has died depends on the terms of the lease agreement, your state’s laws, and any negotiations made between you and the executor of the tenant’s estate that can be proven using verifiable means (documentation, most likely). Quick Tip: Your lease should have an emergency contact section, in case you discover your tenant has died. If you want extra insurance, add a separate section where your tenants can add the contact information of their executor of their state or ‘next of kin’. • Month-to-Month Generally, the estate is responsible for paying all the rent owed to the land-
lord. Since they’ll be cleaning out the rental property and dealing with the tenant’s possessions, they may choose to negotiate when the lease ends. If you want to end the lease, the official written notice of your tenant’s death can act as a 30-day notice. Quick Tip: Make sure you get an official written notice that the tenant had died from the estate! This might take some time as the tenant’s family processes the death, so be patient and ask politely. • Annual As we said above, the estate is responsible for the lease agreement. This includes all the rental payments until the lease expires. That being said, most estates (or family members) don’t want to pay for an empty rental, and you might want to get new tenants into your property. If this is the case, negotiate with the executor of the estate. This could mean a situation where the executor pays the rent until you’re able to
screen applicants and start renting to new tenants.
Handling the Security Deposit
You should handle the security deposit like you do normally — to cover unpaid rent, property damages, or other costs that were established in your lease. The remaining deposit should be given to the executor of the estate. Unfortunately, if the security deposit doesn’t cover all the damages, you’ll have to work with the executor to cover the cost(s).
Providing Access to your Tenant’s Property
Most states give the landlord the right to secure the property (a.k.a. changing the locks) once you find out about the tenant’s death. If the executor of the lease wishes to enter your rental property, work with them to set up a time to give them access to the deceased tenant’s possessions. If possible, accompany them to the property.
Quick Tip: If you believe there might be disputes surrounding the estate, consider writing down a list of everything removed and keeping track of who accessed the property and when. In this tricky situation, remember that patience and kindness can go a long way when negotiating with the tenant’s family or estate executor. Moving forward, be sure to look up your local laws and give yourself a little personal time. Loosing someone, no matter how close you were, is tough and you deserve a second to grieve as well. About the Author: Becky Bower is a writer for the ApplyConnect® Blog and a communications intern at ApplyConnect®, a consumer initiated tenant screening company. She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.
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December 2017
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October General Membership Meeting Recap
T
he October Membership Meeting was attended by many AAOC members ready to learn more about the housing affordability outlook for 2018 and beyond. An excellent panel of professionals with experience in the industry, Cesar Covarrubias, Executive Director at Kennedy Commission, and Nicholas Dunlap, Senior Vice President of Property Management at Avanath Capital, shared their knowledge and experience. Helping to facilitate the evening was John Seiler, Press Secretary for Senator John Moorlach. The panelists discussed concepts,
policies, and legislation that may help to solve California’s housing shortage. Talks of rent control battles were also part of the discussion. Nicholas Dunlap mentioned that it’s a misconception to think rent control will curtail rising housing costs. Maintenance suffers at rent controlled properties and people don’t keep up their buildings because they don’t see a return on their investment. We will continue to make fighting rent control a legislative priority. Moderator John Seiler, Press Secretary for Senator A special thank you to Home Depot John Moorlach, opens the discussion. for sponsoring this meeting, and for the Product & Service Council Members in attendance to meet and Meeting Recap — continued on page 68
Laurel Dial of Consensys Property Management is enjoying a pre-meeting chat with members.
Chris Bair from iSuite360 was welcomed with smiles to his first meeting by our longtime members.
Cesar Covarrubias (left) weighs in on rental housing affordability with fellow panelist Nicholas Dunlap (right).
Rachel Arndt of DTS hands off her raffle prize to the lucky winner!
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More Metrics: More Uses and Abuses (Part Two of a Three-Part Series) from Cash In on the Myths of Real Estate
I
n the previous, October 2017 article that I wrote for Apartment News Magazine, I introduced the topic of metrics. These are the tools that investors use to determine the value (or worth) of a property. As I noted last month, metrics are often unknowingly used and abused. The
last chapter of my book, Cash In on the Myths of Real Estate, is devoted to the opportunities and pitfalls that can occur when applying different types of metrics. Myth 9-3 addresses four of the most often misused metrics — cash-on-cash, capitalization rate, gross rent multiplier, and price per door. Although
By William R. Gorman Real Estate Broker/Owner, MBA AAOC Past-President
each is useful in its own fashion, the biggest drawback with all four of these metrics is that they focus only on one year of operations. The first article covered cash-oncash. Now I want to move onto what is, perhaps, the most misunderstood of these metrics — capitalization rate.
9-3 Cash-on-cash, cap rate, gross rent multiplier, and price per door are the best ways to evaluate income properties. Continuation of Bill’s Truth: 2. C apitalization Rate is what percentage of the price a property returns if the property is owned free and clear. The capitalization rate is a function of net profit determined by the formula:
Capitalization Rate = Net Operating Income (NOI) / Price
The numbers that go into determining the capitalization rate are all derived from a one-year pro forma based upon figures attained at a given point in time. The lower the NOI is in relationship to the price, the lower the capitalization rate. For example, $100,000 NOI with $1,000,000 price equals 10.0% capitalization rate. Lower the net income to $50,000 and the capitalization rate is reduced to a 5.0% cap rate. As a result of how real estate professionals and investors utilize this tool, capitalization rates tend to be clustered into one figure for a given submarket and type of investment property — i.e. fourplexes versus duplexes. In a sense, the metric becomes what I would call the market capitalization rate — i.e. an average of the capitalization rates of recently sold, comparable properties within one given area. Extreme caution must be taken when using a market capitalization rate. Variables such as vacancy factors and expenses can be under-reported and repairs often deferred, all of which can significantly skew the actual value. For example, if a property has a reported net operating income (NOI) of $100,000 and the established capitalization rate for that market area and property type is 5.0%, then the value of the building would be calculated at $2,000,000 ($100,000 divided by 5.0%). Later, if the actual NOI is determined to be $95,000, the value of the building would drop to $1,900,000 and you could have potentially overpaid for your purchase by $100,000. A capitalization rate also can be thought of in terms of risk. The conclusion is that the higher the risk, the higher the desired return and, thus, the higher the capitalization rate. In theory, this approach to the capitalization rate can be expressed as: interest rate plus desired profit plus risk. As a result of this approach, capitalization rates tend to rise and fall in the same direction as interest rates, although not necessarily on a one-to-one ratio.
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Capitalization rates are often applied by appraisers to determine how their calculated value of a property compares with similar properties. However, as already discussed, unless extreme caution is taken, those numbers can be easily skewed by under-reported expenses or other factors that might impact the net outcome. Even more critical to the issue is that the capitalization rate still only looks at a value as per one specific, given point in time. Although some say that you cannot predict the future, I am a firm believer that you need to make projections and include those potential outcomes in your analysis process. In the third article of this series, I’m covering the wrap-up to Myth 9-3 which reviews two more metrics, gross rent multiplier and price per door, along with what is, to me, a much better tool to use — IRR or Internal Rate of Return. About the Author: William R. Gorman, MBA and CCIM, who founded WR Gorman & Associates in 1972, is joined by his son, Tim Gorman, who is a CPA and Broker; along with Randy Combs, MBA and Broker; plus Sonya Loera, Realtor.
Bugs? Call Kevin Perhaps you have experienced “bugs” in your computer software. Nearly everyone has at some point and then they have to call an IT specialist to sort it out and get the “bugs” out. The same goes for your insurance coverage. In almost all reviews we’ve conducted, we have found “bugs” in their insurance program. Most are not done intentionally by the agent or insurance company. Usually it is a result of trying to do too much by the insurance agent in an understaffed office. PHD Insurance Brokers has a seasoned trained staff that will take their time to review your insurance portfolio. Not only will they be taking adequate time to review your situation, they will also be working with photos from an inspection performed by Kevin Hendrie. Kevin has over 10 years of experience surveying and taking photos before the review and quoting even takes place. Clients have told us about being cancelled by a well-intentioned agent who felt it was their duty to always come in with the lowest premium. Often this approach backfires because the quoting company makes the coverage effective and then does the inspection. In many cases, the inspector finds a problem, tells the insurance underwriter and the policy is cancelled. This usually necessitates the apartment owner to go into a non-standard market for a year or more with substantially higher premiums. This is why it is crucial that an inspection is done prior to being quoted by an insurance company. Avoid having a cancelled policy due to the “bugs” being found after the policy is in place. Call us now at (800) 640-4743 or (714) 534-6310 for a competitive quote with the “bugs” out at the start of the quoting process.
Social Security — continued from 33 tax and/or legal consequences. About the Author: This article was written by/for Wells Fargo Advisors and provided courtesy of Jason Sherr, Senior Vice PresidentInvestments. He can be reached at 949-862-1248 or Jason.Sherr@wfadvisors.com Investments in securities and insurance products are: NOT FDIC-INSURED/NOT BANK-GUARANTEED/ MAY LOSE VALUE Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company. © 2017 Wells Fargo Clearing Services, LLC. All rights reserved.
Call today. Lee Hendrie President/CEO Author, Speaker, Consumer Advocate
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The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels
– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News
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Service First Restoration Inc 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 Contact: Christian Rovsek (855) 883-4778
Restoration Management Company 25172 Artic Ocean Dr., Suite 100 Lake Forest, CA 92630 Contact: Michelle Lopez (800) 400-5058
SVN / Vanguard – Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 Contact: Cameron Irons (714) 446-0600
B OP C
WSR LLC
For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com
BTUC
Landscape Care
Our services include:
Palm Court
Mission Plaza
Park Magnolia
We have built, owned and managed properties for over 45 years and we have learned that the best way to improve a property is from the inside out. If our “Customers” or residents as we like to call them, are happy and feel cared for, they will typically want to stay longer and this is good for everyone. Our goal is to provide you with an apartment living lifestyle that meets your comfort and needs. Whether it’s WIFI access in the apartment community common areas, beautiful outdoor pools (at most locations) or 24 hour laundry facilities, The Management Works apartment communities is where you can relax in your quality apartment home.
T: (949) 644-2063 • F: (949) 644-2067 E: contact@mgtworks.com • W: www.mgtworks.com
• Arbor Care — The trees on your property are one of the most important asset values of your landscape. Our team of arborists create and deliver multi-year tree management/maintenance schedules designed to get the most from your trees in terms of health, ascetics and safety. • Irrigation Management — An automatic, operational, and efficient irrigation system is critical to the success and sustainability of the landscape We are verse in the latest technological updates. The result of this hands-on approach is savings in water use and money. • Plant Health Care — The landscape Critical Environments maintains and manages is a critical part of our ecology. When provided an opportunity, we always choose the most environmentally sound method. This approach to landscape management and the use of integrated pest management leads to long term sustainability and creates an overall healthier environment. • Landscape Enhancement — We partner with our clients to maintain and keep their landscape looking the best that they can at all times. Whether it is a routine seasonal color rotation or a major renovation, we install only the best quality plant material. The end result is a better looking and longer lasting landscape.
714-619-8888 • www.criticalenv.com December 2017
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Apartment News
43
Where else but at…
Medicine Cabinets
FOR ALL OF YOUR APARTMENT NEEDS
Hill Bros & Life Paint Decks (Magnesite & Concrete )
WE CARRY: 1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, planks, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts
Wall Oven: Brown or Maytag
Gas or Electric 20”, 24”, 30”
5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals
COME ON DOWN TO SEE WHAT WE CARRY. 6420 Roland Street • Buena Park, CA 90621 Tel. (714)562-0800 • Fax (714)562-0707
Vertical Blinds (We customize to your opening onsite) Miniblinds (Aluminum or vinyl)
Vertical Mailboxes $35.35/door
Closet Doors: Vinyl or Mirrored
Cooktops: 24”, 30”, 36”
Dishwasher: 18” or 24” Hotpoint or Frigidaire Range Hoods: 24”, 30”, 36”, 42”
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Apartment News
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December 2017
PRODUCT & SERVICE COUNCIL MEMBERS’
Buyer’s Guide All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. Access Control Solutions Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com
Kastle Systems provides a comprehensive set of integrated/managed security services.
Parakeet Brad Huber 46 N. University Ave Provo, UT 84606 (801) 690-7980 brad.huber@goparakeet.com — www.2goparakeet.com
Accounting Services Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.
HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com
Accounting Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.
Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com
The fastest growing property management software in the industry.
Air Conditioning & Heating Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103
See the Advertisers Index on Page 72 for the location of our ad.
Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com
Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com
CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily
L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com
Major appliances for apartments.
Advertising firm specializing in Websites, Search & Social Media Marketing.
Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.
Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.
Multifamily’s leading resident feedback, retention, and reputation management solution providers.
Apartment Rental Publications & Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
See the Advertisers Index on Page 72 for the location of our ad.
Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com
Advertising firm specializing in Websites, Search & Social Media Marketing.
apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com
Antimicrobial Services Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com
#1 nationwide provider of information and advertising services.
Product & Service Council — continued on page 46
Organic all-surface protection of pathogens, fungi and mold for up to one year.
Apartment Market Research Data 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org
HUD consultant, landlord incentives for Section 8, Education workshops. See the Advertisers Index on Page 72 for the location of our ad.
ALN Data Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com Apartment data and market research.
December 2017
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Apartment News
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Product & Service Council
Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com
continued from page 45
For Rent Media Solutions Jason Villarreal 32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com Orange County Register Gordon Clark 625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328 entPath Laura Lemansky 6285 E. Spring St. Long Beach, CA 90808 (949) 943-5177 llemansky@rentpath.com Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com
Major appliances for apartments.
Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com
Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.
Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com
Apartment/Student Housing
Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.
Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.
Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com
Advising clients with acquisition and dispositions of their apartment units.
L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com
See the Advertisers Index on Page 72 for the location of our ad.
RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com
Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Text messaging services to help communicate with your customers.
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.
South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.
Appliances Sales, Service & Leasing
Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.
Appliance rentals and purchase solutions for properties and residents. See the Advertisers Index on Page 72 for the location of our ad.
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Apartment News
Appraisal Lee Walker Appraisals Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com
ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com American Appliance Rentals Gil Brenner 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 gil@rentafridge.com — www.rentafridge.com
See the Advertisers Index on Page 72 for the location of our ad.
See the Advertisers Index on Page 72 for the location of our ad.
Asphalt Sales & Service M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com
Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.
www.aaoc.com
December 2017
Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.
Asset Management Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.
Attorneys Barth Calderon, LLP Paul Hitchcock 333 City Blvd. W., Suite 2050 Orange, CA 92868 (714) 704-4828 paul@barthattorneys.com Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com
See the Advertisers Index on Page 72 for the location of our ad.
Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com
Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.
Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free
Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.
Fisher & Phillips, LLP Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com
Provide legal services on all employment related issues and Fair Housing discrimination claims.
David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com
Specializing in residential and commercial evicitons with flat rates and prompt, professional service.
Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com
Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.
Bath Renovations Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com
The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.
Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com
Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com
See the Advertisers Index on Page 72 for the location of our ad.
Custom & standard cabinets for all areas. No job too small!
Complete kitchen and bath restoration and refinishing company.
Product & Service Council — continued on page 48
Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.
Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com
Get covered today!
Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.
Boiler Systems Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com
Manufacturer of Demand Controls For Domestic Hot Water Systems.
Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net Water Heater/boiler service and installation.
Cabinets Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
Fashion styles may change. Our commitment to our clients won’t. Farmers was founded in 1928, a year before the crash. Back then, when others paid claims with IOUs, we paid cash. For over 80 years, we’ve followed a conservative investment approach. We don’t invest in junk bonds or financial derivatives. We are Farmers Insurance. And we are over 15,000 agents strong.
CURRENT SAVINGS OFFERS
Your local Farmers agent currently offers savings for: n
Home
n
Auto
n
Life
n
Business
n
Condo
n
Renters
farmers.com for a complete listing of companies. Not all insurers are authorized to provide insurance in all states. Coverage is not available in all states. Life Insurance issued by Farmers New World Life Insurance Company, 3003 77th Ave SE, Mercer Island, WA 98040.
Protecting Your Investment is my Top Priority.
949.943.3610
RICK HACKETT
Your Local Agent| CA License # 0832675
rhackett@farmersagent.com 33161 CAMINO CAPISTRANO, STE K2 SAN JUAN CAPISTRANO, CA 92675
December 2017
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Apartment News
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Product & Service Council
Carpet Sales & Service
continued from page 47
Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com
South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com
Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.
Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.
Carpentry
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.
Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com
Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 72 for the location of our ad.
Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.
See PHD Insurance Brokers’ President Leland Hendrie’s letter on page 19.
Call us at (714) 534-6310 or (800) 640-4743 Email us at info@phdinsurancebrokers.com Visit our website at www.phdinsurancebrokers.com License #0462338
PAVING COMPANY, INC. • Concrete • Petromat Overlays • Block Walls
• Paving Stones • Curb & Gutters • Striping
c&cpaving
ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net
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Apartment News
See the Advertisers Index on Page 72 for the location of our ad.
Carpet Cleaning Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.
V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com
See the Advertisers Index on Page 72 for the location of our ad.
Cleaning Service Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.
V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com
IS THE WORLD MOVING TOO FAST FOR YOU?
• Asphalt Overlays • New Installations • Seal Coating
V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com
www.aaoc.com
December 2017
See the Advertisers Index on Page 72 for the location of our ad.
Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com
Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.
All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com Appliance Warehouse Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com
CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.
Excalibur Laundries Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com
L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com
See the Advertisers Index on Page 72 for the location of our ad.
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com
Concrete Maintenance & Repair M & M Contracting, Inc. Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com
Precision Concrete Cutting Bill Hokans 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400, Fax (801) 855-7150 bill@safesidewalks.com Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.
Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.
Product & Service Council — continued on page 50
See the Advertisers Index on Page 72 for the location of our ad.
WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958
Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.
Collections Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free
Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.
David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com
Specializing in residential & commercial evictions.
Commercial Gas Grills AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com
Defining the commercial outdoor grill and patio heat experience since 1966. See the Advertisers Index on Page 72 for the location of our ad.
Commercial Patio Heaters AEI Corporation George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com
Defining the commercial outdoor grill and patio heat experience since 1966. See the Advertisers Index on Page 72 for the location of our ad.
Communications RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com
Text messaging services to help communicate with your customers.
December 2017
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Product & Service Council continued from page 49 Construction Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net
FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com
Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426, Fax (909) 620-4400 rstrzalka@rosepaving.com — www.rosepaving.com
Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com
Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com
General Contractor.
General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.
Parking lot maintenance.
24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com
See the Advertisers Index on Page 72 for the location of our ad.
CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com
Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.
McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.
Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.
Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com
Consulting 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org
HUD consultant, landlord incentives for Section 8, Education workshops. See the Advertisers Index on Page 72 for the location of our ad.
Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.
Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812
CSI recruits, staffs and in some cases trains their candidates for all onsite positions.
Product & Service Council — continued on page 52
Serving California Since 1956
Coin-Operated
WASHERS/DRYERS Commission • Lease • Sales • Repairs Parts • Coin Boxes • Residential Services
QUALITY SERVICE AND INSTALLATION
TOLL FREE
1-800-473-8812 We Offer to You: • Commission Plan • Lease Plan • Purchase Plan
714-633-1811 • Apartments • Condominiums • Any Type of Location
NATIONAL SERVICE 845 N. Commerce St. Orange, CA
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A full service firm to provide legal representation to apartment owners and managers on any issue, including: • Tenant disputes • Evictions • Enforcement of rules • Mold or other habitability issues • Fair Housing • American with Disabilities claims • Workplace harassment • Discrimination We are mindful of litigation costs. We prepare personalized litigation plans. Your protection is our priority. www.wzllp.com Terence P. Carney tcarney@wzllp.com
Thomas B. Cummings tcummings@wzllp.com
1 Corporate Park Suite 200 Irvine, Ca 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517
December 2017
We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!
❏ Missing Asphalt Shingles
❏ Debris in Rain Gutters
❏ Missing or Cracked Composite Shingles
❏ Damaged or Missing Wood Shingles
❏ Failing Flat Roof Repair
❏ Cracked Mortar
Overlooking these issues will cost you more in the long run. You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills. CA License #910068
714-538-3330
Affordable and Reliable • Fully Insured • Re-Roofing and Repairs
December 2017
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Product & Service Council
California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com
continued from page 50
Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com
Complete kitchen and bath restoration and refinishing company.
Liquid Amber Designs Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com
Multifamily brokerage and advisement services.
Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com
Laminate, quartz & granite available. No job too small.
Advising clients with acquisition and dispositions of their apartment units.
H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.
Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.
NEXT LEVEL Property Solutions, LLC Marie Kaplan (949) 244-2974 mariek@nextlevel-ps.com — www.nextlevel-ps.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.
Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org
Countertops
The Countertop Factory Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450, Fax: (562) 9442470 info@thecountertopfactory.net — www.thecountertopfacory.net Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.
Deck Coatings, Magnesite Repairs, Waterproofing A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com
Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com
Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.
McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
See the Advertisers Index on Page 72 for the location of our ad.
The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com
WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net
Doors & Windows Republic Windows & Doors Grant Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 grant@republiccompanies.com
Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.
Drain Cleaning California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242
Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.
Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103
See the Advertisers Index on Page 72 for the location of our ad.
LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 lbaldwin@lahydrojet.com
Draperies/Blinds/Window Coverings Apex Window Décor Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 72 for the location of our ad.
Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 72 for the location of our ad.
Electrical Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net
General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.
KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com
Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.
Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.
Product & Service Council — continued on page 54
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December 2017
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Product & Service Council continued from page 52
Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com
General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.
Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com
Manufacturer of Demand Controls For Domestic Hot Water Systems.
See the Advertisers Index on Page 72 for the location of our ad.
Environmental Services
Electric Vehicle Products
A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com
American Appliance Rentals Gil Brenner 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 gil@rentafridge.com — www.rentafridge.com
Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.
Appliance rentals and purchase solutions for properties and residents. See the Advertisers Index on Page 72 for the location of our ad.
KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com
Electric wiring & installation of car charges & charging stations.
Electronic Signature DocuSign Tiffany Tanquary 221 Main Street, Suite 1000 San Francisco, CA 94105 (866) 219-4318 tiffany.tanquary@docusign.com — www.docusign.com
DocuSign allows people to manage documents anytime, anywhere, on any device, securely.
Environmental Consulting & Training American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com
Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com
General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.
American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com
Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.
Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com
Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.
Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.
Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com
Organic all-surface protection of pathogens, fungi and mold for up to one year.
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Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.
Evictions 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org
HUD consultant, landlord incentives for Section 8, Education workshops. See the Advertisers Index on Page 72 for the location of our ad.
Brennan Law Group Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com
See the Advertisers Index on Page 72 for the location of our ad.
Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free
Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 72 for the location of our ad.
Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters. See the Advertisers Index on Page 72 for the location of our ad.
Fencing & Gates Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
D & D Technologies Gate Hardware Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com
Financial Planning HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com
Fire & Flood Restoration A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com
Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.
Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com
Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.
Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com
Organic all-surface protection of pathogens, fungi and mold for up to one year.
Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com
General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.
Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com
Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.
Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com
24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.
Rainbow International of Orange County Debbie Robinson 1274 N. Red Gum St. Anaheim, CA 92806 (888) 778-3492 rbwoc.debbierobinson@gmail.com — www.rainbowintl.com/orangecounty Restoration Management Company Michelle Lopez 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 christian@callservicefirst.com — www.callservicefirst.com Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com Shield Fire Protection Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shireldfireprotection.com — www.shieldfireprotection.com
Turnaround Solutions, LLC Geoff Miller 134 Lomita El Segundo, CA 90245 (310) 873-7331 geoff@turnaroundsolutions.info — www.turnaroundsolutions.info Urban Surfaces Cynthia Bozarth 1121 Olympic Drive Corona, CA 92881 (951) 223-4645 cynthia@urbansurfaces.com — www.urbansurfaces.com V & S Carpet and Flooring Jessica Garcia 17208 Roseton Ave. Artesia, CA 90701 (562) 668-0067, Fax (562) 601-8144 marketing@vscleaning.com — www.vsflooring.com See the Advertisers Index on Page 72 for the location of our ad.
Furniture Rental AFR Furniture Rental Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (213) 259-4367, Fax: (323) 728-2143 sreyes@rentfurniture.com — www.rentfurniture.com Furniture rental for residents.
NFPA 25 Fire Sprinkler inspections and 5 year re-certifications, repairs, service and maintenance
Product & Service Council — continued on page 56
Fitness Equipment Opti-Fit Fitness Solutions Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554, Fax: (866) 274-3488 stephan@opti-fit.com — www.opti-fit.com Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com
Flooring Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net
General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com Total floor acre, flooring, upholstery care, restoration.
Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.
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Handyman
continued from page 55
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
Garage Doors Republic Garage Doors Gayle Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com
See the Advertisers Index on Page 72 for the location of our ad.
See the Advertisers Index on Page 72 for the location of our ad.
General Contractor A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com
South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com
Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.
Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.
Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com
Heating & Air Conditioning Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103
See the Advertisers Index on Page 72 for the location of our ad.
Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.
CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com
Manufacturer of Demand Controls For Domestic Hot Water Systems.
FSI Construction Kelly Martin 4339 Corporate Center Dr. North Las Vegas, NV 89030 (972) 880-5171 kelly@fsciconstruction.com — www.fsiconstruction.com General Contractor.
Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 christian@callservicefirst.com — www.callservicefirst.com
Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085, Fax (949) 660-8018 srgalusha@morsco.com Major appliances for apartments.
Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com
Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.
L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 72 for the location of our ad.
Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc.
Over 70+ years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations
Ask for: Ray Roberts, RPA 3532 Katella Avenue, Suite 111, Los Alamitos, California 90720
(562) 430-3588
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Fax (562) 430-0693
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www.rayrobertsrealty.com December 2017
Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com
Insurance Brian Berg Insurance Services, Inc. Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com
We are the leading screening and risk management provider for the multifamily industry.
Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.
Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 72 for the location of our ad.
H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.
Hackett Insurance Services — Farmers Insurance Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett
Provide insurance consulting & coverage.. See the Advertisers Index on Page 72 for the location of our ad.
ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com
Independent insurance brokerage representing commercial building owners and operators.
NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429, Fax: (714) 975-8966 eric.r.marrs@nfp.com — www.nfp.com Commercial, Personal & Health Insurance.
PHD Insurance Brokers, Inc. Kevin L. Hendrie 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 KHendrie@phdinsurancebrokers.com
Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured). See the Advertisers Index on Page 72 for the location of our ad.
Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com State Farm — Sarah Atkinson Agency Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com Providing insurance and financial services.
The Liberty Company Insurance Brokers, Inc Gary A. Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com ” www.libertycompany.com
Real Estate Insurance specializing in multi-family. See the Advertisers Index on Page 72 for the location of our ad.
Interior Design Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com
Internet Services Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
Advertising firm specializing in Websites, Search & Social Media Marketing.
apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com
#1 nationwide provider of information and advertising services.
Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.
KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maaile@knockrentals.com — www.knockrentals.com SatisFacts c/o Internet Brands Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com
Multifamily’s leading resident feedback, retention, and reputation management solution providers.
Zillow Rental Network Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com
Forever Lawn Pacific Coast Denise Karmie 2763 Enclave St NW Uniontown, OH 44685 (951) 335-4534 denise@pc.foreverlawn.com — www.foreverlawn.com/pc
Janitorial Services S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com
Sales and installation of synthetic turf products.
Park West Tree Care Jessica Weber 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 jmweber@parkwestinc.com — www.parkwestinc.com Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info
See the Advertisers Index on Page 72 for the location of our ad.
Junk Removal Junk Studz, LLC Ben Pourcho 120 Tustin Avenue, Suite C #1125 Newport Beach, CA 92663 (949) 315-8999 junkstudz@gmail.com — www.junkstudz.com
Kitchen Renovations
We are a full service company specializing in interior renovations and unit turns.
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
Lending Institutions
See the Advertisers Index on Page 72 for the location of our ad.
The Cabinet Depot, Inc. Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations. See the Advertisers Index on Page 72 for the location of our ad.
California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com
Complete kitchen and bath restoration and refinishing company.
Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net South Coast Construction & Repair Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com
Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured. See the Advertisers Index on Page 72 for the location of our ad.
Landscapes/Hardscapes BrightView Tree Care Services Michael Lourenco 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Michael.lourenco@brightview.com — www.brightview.com Critical Environments, Inc. Christy Babbitt 2973 Randolph Ave Costa Mesa, CA 92626 (714) 323-9138 cbabbitt@criticalenv.com — www.criticalenv.com
Landscape maintenance, management, construction and arborcare. See the Advertisers Index on Page 72 for the location of our ad.
Bank of America Mortgage Brett Robinson 1200 Newport Center Dr., #250 Newport Beach, CA 92660 (949) 467-7314 brett.robinson@bankofamerica.com CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily
Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.
Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl
See the Advertisers Index on Page 72 for the location of our ad.
Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com
Business Banking, Apartment Loans/Commercial Loans.
Luther Burbank Savings Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com
Lighting Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com
Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.
Product & Service Council — continued on page 58
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Product & Service Council
Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com
continued from page 57
KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com
Manufacturer of Demand Controls For Domestic Hot Water Systems. See the Advertisers Index on Page 72 for the location of our ad.
Interior/exterior lighting installation, maintenance & service.
Mailboxes Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
Total floor acre, flooring, upholstery care, restoration.
Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com
Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.
See the Advertisers Index on Page 72 for the location of our ad.
Maintenance, Repairs, Products ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com
Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.
Bar-B-Clean Bryan Weinstein 24655 Las Patranas Yorba Linda, CA 92887 (818) 470-6350 bryan@bar-b-clean.com — www.bar-b-clean.com
Barbecue cleaning, repair, maintenance and replacement
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
FSI – Total Floor Care Bethany Legler 3033 Oak St. Santa Ana, CA 92707 (657) 249-0594 bethany.legler@servicesbyfsi.com — www.servicesbyfsi.com
See the Advertisers Index on Page 72 for the location of our ad.
iSuite360 17901 Von Karman Ave, Suite 600 Irvine, CA 92614 (800) 217-2169 christopher@isuite360.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com
Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.
Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Primo Fitness Kristen Marangi 1909 S. Susan Street Santa Ana, CA 92704 (714) 957-2765 Kristen@primofitnessUSA.com — www.PrimoFitnessUSA.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com
WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net
Marketing KnockRentals.com Maile Eubank 999 N. Northlake Way Seattle, WA 98103 (559) 930-2234 maaile@knockrentals.com — www.knockrentals.com Lease Labs Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com
Mold Remediation American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com
Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.
Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com
Organic all-surface protection of pathogens, fungi and mold for up to one year.
Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.
Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 christian@callservicefirst.com — www.callservicefirst.com
Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.
Run Credit Checks via the INTERNET 24/7 and save up to $5.50 per applicant!
Interested? Call AAOC to set up your one-on-one demonstration TODAY!
(714) 245-9500
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Moving & Mobile Storage Right Movers Tim O’Green 2631 Michelle Dr. Tustin, CA 92780 (714) 800-3559 tim@rightmovers.biz
Odor Removal Biosweep of North Orange County Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com
Organic all-surface protection of pathogens, fungi and mold for up to one year.
S M Painting Corp Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com
See the Advertisers Index on Page 72 for the location of our ad.
Turnaround Solutions, LLC Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.
Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com
Ornamental Iron
Patrol Services
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com
See the Advertisers Index on Page 72 for the location of our ad.
Paint Sales & Service Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net
General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.
CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com Color Design Development Group Kimberly Laten 8390 E. Via de Ventura, Suite #F110-117 Scottsdale, AZ 85258 (480) 251-7757 kimberly@colordesignllc.com — www.colordesignllc.com EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com
Residential and commercial pest control and termite control since 1921.
Plumbing, Contractors & Supplies ARK Plumbing Elana Montgomery 5132 Bolsa Ave., Ste. 106 Huntington Beach, CA 92649 (949) 544-3343 arkplumbing247@gmail.com — www.ark247.net California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242
Parking Enforcement
Servpro of Huntington Beach Jennifer Vejar 5362 Oceanus Dr, Unit D Huntington Beach, CA 92649 (714) 841-1695 office@servpro10481.com
Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com Western Exterminator Jason Bennett 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 jbennett@west-ext.com — westernexterminator.com
Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.
Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103
See the Advertisers Index on Page 72 for the location of our ad.
Enovative Group Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com
Pest Control Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com
Manufacturer of Demand Controls For Domestic Hot Water Systems.
Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com
Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.
Coastal Risk Management Tony Nocera 299 Nieto Avenue Long Beach, CA 90803 (888) 822-6653 tony@coastalriskmanagement.com www.coastalriskmanagement.com
Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Nova Contractors, Inc. Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net
Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
Lloyd Pest Control 566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com
Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.
Apartment Turnover Specialists.
See the Advertisers Index on Page 72 for the location of our ad.
Commercial and residential pest control.
General contractor specializing in environmental services and pest management. See the Advertisers Index on Page 72 for the location of our ad.
Heat treatment equipment & training for bedbugs.
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.
See the Advertisers Index on Page 72 for the location of our ad.
Product & Service Council — continued on page 60
See the Advertisers Index on Page 72 for the location of our ad.
December 2017
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Product & Service Council continued from page 59 Property Management AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.
Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com Multifamily brokerage and advisement services.
Consensys Property Management Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com
CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com
We are the leading screening and risk management provider for the multifamily industry.
Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com
Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.
DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com
See the Advertisers Index on Page 72 for the location of our ad.
L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com
BONA FIDE MORTGAGE Serving multi-family owners since 1983
Apartment Financing
• 2– 4 units
• 5+ units
Full service property management provider for 16+ units.
LoCali Management Group Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.
The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063
www.mgtworks.com We provide apartment property management in Southern California. See the Advertisers Index on Page 72 for the location of our ad.
“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace
(949) 651-0999
nlieberman@cox.net www.bonafidemortgage.com
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Monterey Group 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.
Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com
Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.
ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com
Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 72 for the location of our ad.
Reynolds Realty Advisors Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 3, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693
See the Advertisers Index on Page 72 for the location of our ad.
Satellite Management Co. 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777
South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com
Property Management Staffing & Training
Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com Sullivan Property Management Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com
Most trusted recruiting & staffing resource provider in the multifamily industry for 30 years.
Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.
JWilliams Staffing Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 250-1923 lisaw@jwilliamsstaffing.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com
BG Multifamily Jay Lopeman 3330 Cumberland Boulevard, Suite 500 Atlanta, GA 30339 (678) 873-0728 jlopeman@bgmultifamily.com — www.bgmultifamily.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812
Product & Service Council — continued on page 62
CSI recruits, staffs and in some cases trains their candidates for all onsite positions.
40 Years of Property Management Experience in Orange County.
SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com WSH Management Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com
15+ years of experience in managing multi-family and senior apartments.
Property Management Software Ascent Multifamily Accounting Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.
CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com
We are the leading screening and risk management provider for the multifamily industry.
Entrata Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com
The fastest growing property management software in the industry
iSuite360 17901 Von Karman Ave, Suite 600 Irvine, CA 92614 (800) 217-2169 christopher@isuite360.com RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com
Pest Control for Professionally Managed Properties OFFICE
RETAIL
INDUSTRIAL
RESIDENTIAL
Eco-Friendly Solutions | Serving Southern California
Pest Control
Pigeon Control
Termite Control
Rodent Control
Bee Control
Gopher Control
Text messaging services to help communicate with your customers.
1.877.522.2377 | www.AccessExt.com
December 2017
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Product & Service Council continued from page 61
Point Blank Consulting Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.
Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com
For 30 years, we have provided qualified employees to the property management industry.
The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com
See the Advertisers Index on Page 72 for the location of our ad.
Rain Gutters Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net
Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.
McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330
See the Advertisers Index on Page 72 for the location of our ad.
Real Estate/Investments 2-1-1 OC Timothy McDaniel 1505 E 17th St #108 Santa Ana, CA 92705-8520 (714) 288-4007 housing@211oc.org — www.211oc.org
CBRE – OC Multifamily Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 725-8655 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily
Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com
Colliers International – Brett Bayless Brett Bayless 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 887-2465 brett.bayless@colliers.com
Marcus & Millichap Jonathan Giannola 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3274, Fax (949) 833-0701 jonathan.giannola@marcusmillichap.com www.marcusmillichap.com See the Advertisers Index on Page 72 for
Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.
Multifamily brokerage and advisement services.
the location of our ad.
Colliers International – Pat Swanson Pat Swanson 3 Park Plaza Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com
CoreLogic Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com
Opus Bank Ed Padilla 19900 MacArthur Blvd., 12th Floor Irvine, CA 92612 (949) 757-8007 epadilla@opusbank.com — www.opusbank.com Prestige Property Management Brad Clark 1500 Adams Ave., Ste #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com
Creative Investment Group, LLC Catherine Robinson 34281 Doheny Park Rd., #7118 Capistrano Beach, CA 92624 (949) 369-7777, Fax (949) 498-8811 CR@CatherineRobinson.com — www.CatherineRobinson.com
ProActive Realty Investments Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com
DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com
Realtors Commercial Alliance of Orange County (RCAOC) Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com
Advising clients with acquisition and dispositions of their apartment units.
Full Service Real Estate. See the Advertisers Index on Page 72 for the location of our ad.
We are the leading screening and risk management provider for the multifamily industry.
Exchanges, Mailbox Money Properties, Units, Commercial Nationwide for Buyers and Sellers.
See the Advertisers Index on Page 72 for the location of our ad.
HUD consultant, landlord incentives for Section 8, Education workshops. See the Advertisers Index on Page 72 for the location of our ad.
Specializing in the purchase, sale and 1031 exchange of apartment buildings.
Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 72 for the location of our ad.
Real estate brokerage and property management. See the Advertisers Index on Page 72 for the location of our ad.
H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com
Product & Service Council — continued on page 64
We help homeowners defer or reduce capital gains taxes.
Put 20 Years of Property Management Experience to Work for You • All Repairs and Rehab Performed by Licensed General Contractor at Discounted Rates
2 UNITS — COSTA MESA
• All Monthly & Annual Statements Prepared by our In-House CPA • Vacant Units Made Rent-Ready in 7 Days • Routine Inspections Performed to Prevent Large Repairs
”Thank you for getting our unit rented before it was even rent-ready; we are very pleased with your service. Our previous management company nickel & dimed us on the expenses every month, but we don’t have that problem with you.” — Barbara C., AAOC Member
Paul Rosow Real Estate Broker CA BRE # 01205240
paul@southcoastrealestatebroker.com • www.southcoastrealestatebroker.com
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800-541-1962
NEW Stain Resistant Carpet
1
Vinyl Planks from
1
New Pad $ 15 Includes and Installation
$ 15 (material only)
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New Pad $ 25 Includes and Installation sq. ft.
sq. ft.
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$ 15 (material only) sq. ft.
Many Other Selections for Residential and Commercial Carpet at the Same Low Price
40
Years in Orange County! • Carpet • Vinyl • Tile
• Laminate and Wood • Luxury Vinyl Planks and Tiles
An Excellent Service Record with Many Satisfied Customers
(714) 282-0174 731 W. Taft Avenue Orange, California 92865
Mon. – Fri. 9:00 A.M. to 5:00 P.M. Sat. 10:00 A.M. to 2:00 P.M. Closed Sunday LICENSE #1014622
December 2017
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Product & Service Council continued from page 62
SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com
WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net
McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com
Resident Screening
Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com
TransUnion Kyle Nelson 6430 S. Fiddlers Green Circle, Suite 500 Englewood, CO 80111 (312) 402-3472 kgnels@transunion.com — www.Rentalscreening.transunion.com
Reconstruction A-Z Property Services Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com
TransUnion offers resident screening and analytics to multifamily operations.
Roofing Bishop Inc. Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net
Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.
Anderson Group International Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com
General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.
Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
See the Advertisers Index on Page 72 for the location of our ad.
EmpireWorks Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com
Interstate Restoration Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.
Service First Restoration Inc. Christian Rovsek 27071 Cabot Rd., Suite 105 Laguna Hills, CA 92653 (855) 883-4778 christian@callservicefirst.com — www.callservicefirst.com
Security Services
USGI – Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@uplandsecurity.com — www.usg.org Village Patrol, Inc. Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com
Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.
McCarthy Roofing John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330
See the Advertisers Index on Page 72 for the location of our ad.
Serving O.C Coin-op Over 25 Years! • OFFERING LEASE & REVENUE PLANS • Friendly & Knowledgeable SALES STAFF • MANY BRANDS of Equipment Coin-Op, Credit Card, & LaundryCard Installations Washers & Dryers
Apartment News
Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.
Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com
COIN-OP WASHERS & DRYERS
64
Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com
California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com Signal 88 Security of Orange County Mark Anderson 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 manderson@signal88.com — www.signal88.com
SALES SERVICE LEASE REVENUE PARTS
ACE Commercial Laundry Equipment Inc
Roofing and waterproofing services.
CBCI Construction Jonathan Reeves 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 jreeves@cbcicontruction.com — www.cbciconstruction.com Guardian Roofs by Sudduth Construction Inc. Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.
Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.
See the Advertisers Index on Page 72 for the location of our ad.
Westminster, CA
www.aaoc.com
714.897.4342
www.acelaundry.com
December 2017
Provide visible security patrol for multifamily housing.
Staffing Service Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562, Fax (800) 819-7892 Scott@go-staff.com — www.go-staff.com NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com The Liberty Group Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com
See the Advertisers Index on Page 72 for the location of our ad.
Product & Service Council — continued on page 66
ARE YOU LOOKING FOR
QUALITY, SAFETY & PERFORMANCE?
A40 on Stainless Pedestal and Rugged Cast Aluminum Patio Base
Over the years, we’ve often been told by unhappy property managers that their community grills have been used in the evening and left on all night. Our solution? The S27T, S36T and A40T. They all feature the PGS FuelStop® - our exclusive, built-in mechanical one-hour gas flow timer that shuts off the gas supply after one hour of use. Combine this great feature with our commitment to producing highly efficient burner systems, our use of materials that get the heat to the cooking grids quickly, and the result is the ultimate “green” Performance Grilling System! PGS grill materials, chosen to last, keep our grills on the patio and not in a landfill.
Additional Models and Configurations Available. Available in Natural Gas and Propane Fuels. We stock all PGS replacement parts. One Year Parts Warranty on T Series.
PGS FuelStop® One-Hour Gas Flow Timer
S27TNG with S27NPED Pedestal Base
S36T with SS Door Kit
Laser Etched Control Panels, Theft Proof knobs and Series 304 Commercial Grade Stainless Steel used in all Legacy Models.
DEFINING THE OUTDOOR GRILLING & COMFORT HEAT EXPERIENCE SINCE 1966
S27T in masonry island with doors (S27T + MDS L30) ETL/Intertek Certified with Timers
2641 Du Bridge Ave. Irvine, CA 92606 | 949-474-3070 www.aeicorporation.com
December 2017
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Product & Service Council continued from page 64
Tax & Financial Planning H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com We help homeowners defer or reduce capital gains taxes.
HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com South Coast Investment Advisors, LLC Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com
Telecommunications Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org
1031 Exchanges
Training
H & S Wealth Management/Centaurus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com
Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812
We help homeowners defer or reduce capital gains taxes.
Towing Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Messina Operative Protection Services Melessia Messina 1351 N. Miller St., Ste. 202 Anaheim, CA 92806 (714) 646-9937 m.messina@mopsecurity.com — www.mopsecurity.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net Towing company with 4 locations in Orange County.
CSI recruits, staffs and in some cases trains their candidates for all onsite positions.
NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com
Tree Service BrightView Tree Care Services Michael Lourenco 1960 S. Yale Santa Ana, CA 92704 (949) 536-1966 Michael.lourenco@brightview.com — www.brightview.com Park West Tree Care Jessica Weber 22421 Gilberto, Suite F Rancho Santa Margarita, CA 92688 (951) 333-1269 jmweber@parkwestinc.com — www.parkwestinc.com
Utilities & Sub Metering Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org
Community Association Specialists Competitive Prices Same Day Installations Unparalleled Customer Service Superior Craftsmanship
Sondance Painting
A+ Rated Member of the Better Business Bureau
866-788-3646 www.republiccompanies.com
NO HIDDEN COSTS APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES
NEAT, FAST, HONEST GARAGE DOORS | WINDOWS | PATIO DOORS | ENTRY DOORS
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562
926-7138
LIC. #828563
• 949
472-7516
Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com
Orco Apartment Supply, Inc. 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Water Heaters ARK Plumbing Elana Montgomery 5132 Bolsa Ave., Ste. 106 Huntington Beach, CA 92649 (949) 544-3343 arkplumbing247@gmail.com — www.ark247.net California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242
Video Commercials NPM Staffing Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 72 for the location of our ad.
R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 72 for the location of our ad.
Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.
Video Surveillance
Water Heaters Only, Inc. Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com
Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103
Kastle Systems John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com
Water heater repair and replacement including residential, tankless, and commercial.
See the Advertisers Index on Page 72 for the location of our ad.
Kastle Systems provides a comprehensive set of integrated/managed security services.
Waste & Recycling Procure America RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org
Ferguson Enterprises Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com
Water Heater Man, Inc. Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com
Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.
Water Heater/boiler service and installation.
Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com
Product & Service Council — continued on page 68
Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.
WE PAY CASH FOR REFERRALS!
Apartment Owners, Landlords, Income Property Owners
RENT FROM US TODAY
Employment Practices Liability Property Insurance Liability Insurance Business Crime Insurance Business Income Coverage Cyber Liability & Data Breach
Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains Guaranteed Replacement Cost Worker’s Compensation Insurance
Theresa Simes Agency Premiere Income Property Insurance
Proudly retaining a 4.5 Star Rating on Yelp!
Next Day Delivery Free Maintenance Included Family Owned And Operated
Greatest Referrals Paid Supreme Customer Service Outstanding Yelp Rating
800-414-1776 www.rentafridge.com
714-966-3000
TSimes@FarmersAgent.com Serving all of California & Arizona CA Lic. # 0647512
www.farmers.com/tsimes
Office Hours: Mon–Fri, 9am–5pm • Available Online 24/7!
December 2017
www.aaoc.com
Apartment News
67
Product & Service Council
WICR Waterproofing & Decking Niki Bossonis 2651 E Chapman Ave #104 Fullerton, CA 92831 Ph: (714) 526-3584 niki@wicr.net — www.WICR.net
continued from page 67 Waterproofing
Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com
Website Development/Online Advertising
See the Advertisers Index on Page 72 for the location of our ad.
McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 72 for the location of our ad.
Roofing Southwest David Federly 2401 E. Magnolia St. Phoenix, AZ 85034 (480) 752-8550 davidf@roofingsouthwest.com — www.roofingsouthwest.com Roofing and waterproofing services.
Meeting Recap — continued from 38 greet with attendees and offer lots of fun raffle prizes. As our meeting schedule for 2017 has drawn to a close, AAOC would like to give a giant thank you to all of our members for joining us throughout the year at our meetings. A special thanks to our PSC members that donated so many great raffle prizes during the year. Please keep them in mind when looking for qualified service providers.
68
Apartment News
Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
Advertising firm specializing in Websites, Search & Social Media Marketing.
Windows & Doors Home Depot Victor Moreno 3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 victor_h_moreno@homedepot.com — www.homedepot.com
Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com
Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors
Pinnacle Apartment Supply Nick McCartney 22661 Lambert St., Ste. 209 Lake Forest, CA 92630 (949) 916-2150 nick@aptsupply.net Republic Windows & Doors Grant Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 grant@republiccompanies.com
Window & door replacement specialists. See the Advertisers Index on Page 72 for the location of our ad.
Helping professionals like you consolidate suppliers with world class service. See the Advertisers Index on Page 72 for the location of our ad.
Their information can be found in the Apartment News magazine or online at www.AAOC.com. Mark your calendars for Tuesday, January 16th when we begin 2018 with General Membership Meetings at our new location, the Great Wolf Lodge in Garden Grove. Steve Duringer will be speaking, so you won’t want to miss out!
www.aaoc.com
December 2017
Did you know AAOC is on Facebook? “Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!
V&S Carpet and Flooring Services Serving Southern California since 1990
We specialize in property management companies, homeowners, realtors and commercial property owners.
Carpet Cleaning
Water Damage
Cleaning Services: • Carpet Cleaning (Truck Mounted and Portable)
• 24/7 Water Extraction and Water Damage Restoration
• Tile & Grout Cleaning
• Janitorial
• Strip and Wax
• Upholstery Cleaning
Call us: (562) 601 - 8141 ext. 3 Visit us online:
www.vscleaning.com
17208 Roseton Ave. Artesia, CA 90701 17208 Roseton Ave. Artesia, CA 90701
December 2017
www.aaoc.com
Apartment News
69
ADVERTISERS’ INDEX
Category
See page 72 for alphabetical listings
EVICTIONS
PAINT SALES & SERVICE
Block & Associates......................Inside Back Cover
Rash Yambo Decking & Stairs...............................60
Brennan Law Firm.......................................................31
S M Painting Corp.......................................................34
Duringer Law Group, PLC.......Inside Front Cover
Sondance Painting.....................................................66
Steven D. Silverstein, Law Office..........................72
PEST CONTROL
Access Exterminator Service..................................61
AIR CONDITIONING & HEATING
COIN-OPERATED LAUNDRY EQUIPMENT
Wesierski & Zurek, LLP..............................................50
JM Air Conditioning & Heating............................26
ACE Commerical Laundry Equipment, Inc......64
FENCING & GATES
APPLIANCES—REPAIRS, PARTS, RENTALS
National Service...........................................................50
Alertt Access Gate Controls....................................68
American Appliance Rentals.................................67
WASH Multifamily Laundry Systems..................19
Lin-Ed’s Appliance Service & Repair...................45 ORCO Apartment Suppy.........................................44 R&B Wholesale Distributors, Inc. .......Back Cover RSSA Home Improvement......................................25
Buffalo Maintenance, Inc.........................................28 FLOORING, REPAIRS, TILE
COLLECTIONS
Block & Associates......................Inside Back Cover Duringer Law Group, PLC.......Inside Front Cover
Brent Collins Construction......................................10 Buffalo Maintenance, Inc.........................................28 Carpet Crafts.................................................................63
Clearvue Technologies.............................................39 Lloyd Pest Control......................................................15 PLUMBING, CONTRACTORS SUPPLIES
Aarow Drain & Plumbing........................................72 California Rooter & Plumbing................................29 ORCO Apartment Suppy.........................................44 PORCELAIN REFINISHING
Bath Crafters..................................................................16
APPRAISALS/VALUATIONS
CONCRETE MAINTENANCE & REPAIR
V & S Carpet and Flooring Services....................69
Lee Walker Appraisals...............................................16
C & C Paving Company, Inc....................................48
GATED ENTRIES
ASPHALT SALES & SERVICE
CONSTRUCTION
Alertt Access Gate Controls....................................68
Brent Collins Construction......................................10
HANDYMAN
Prestige Property Management...........................10
Buffalo Maintenance, Inc.........................................28
South Coast Construction & Repair....................32
ProActive Realty Investments Inc........................14
HEATING & AIR CONDITIONING
Roberts Management & Investments...............56
JM Air Conditioning & Heating............................26
South Coast Real Estate & Property Mgmt......62
C & C Paving Company, Inc....................................48 ATTORNEYS
Block & Associates......................Inside Back Cover Brennan Law Firm.......................................................31 Duringer Law Group, PLC.......Inside Front Cover Steven D. Silverstein, Law Office..........................72 Wesierski & Zurek, LLP..............................................50 BATHROOM RENOVATIONS
CONSULTING
2-1-1 OC..........................................................................13 The Art of Property Management.......................22 DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING
INSURANCE
Farmers Insurance — Rick Hackett....................47 Farmers Insurance — Theresa Simes Agency.............................................67
PROPERTY MANAGEMENT
JLE Property Management Inc...............................5 PK Management.........................................................21
The Art of Property Management.......................22 The Management Works.........................................43 RAIN GUTTERS
Argos Home Systems................................................26 Out of the Gutter .......................................................49
South Coast Construction & Repair....................32
Brent Collins Construction......................................10
PHD Insurance Brokers, Inc.............................41, 48
BATHTUB REFINISHING
Buffalo Maintenance, Inc.........................................28
KITCHEN RENOVATIONS
Bath Crafters..................................................................16
Rash Yambo Decking & Stairs...............................60
RSSA Home Improvement......................................25
BBQ & GRILL SERVICES
DECKING
South Coast Construction & Repair....................32
AEI Corporation...........................................................65
All Proof Decks.............................................................54
LANDSCAPING
Marcus & Millichap.....................................................71
Critical Environments, Inc. .....................................43
ProActive Realty Investments Inc........................14
LEAK DETECTION
South Coast Real Estate & Property Mgmt......62
California Rooter & Plumbing................................29
SVN/Vanguard Investment Properties..............12
BLINDS
DOORS, WINDOWS
Apex Window Decor.................................................14 CABINETS/REFINISHING
Brent Collins Construction......................................10 RSSA Home Improvement......................................25 South Coast Construction & Repair....................32
California Replacement Windows.........................7 Republic Windows & Doors...................................66 RSSA Home Improvement......................................25 DRAINS
LENDING
American First Credit Union...................................24 Bona Fide Mortgage..................................................60
The Cabinet Depot.....................................................22
Aarow Drain & Plumbing........................................72
Chase Multifamily Lending.......................................2
CARPENTRY
California Rooter & Plumbing................................29
MAIL BOXES
Brent Collins Construction......................................10
DRAPERIES/BLINDS/WINDOW COVERINGS
ORCO Apartment Suppy.........................................44
Buffalo Maintenance, Inc.........................................28
Apex Window Decor.................................................14
R&B Wholesale Distributors, Inc. .......Back Cover
CARPETS
R&B Wholesale Distributors, Inc. .......Back Cover
MAINTENANCE, REPAIRS, PRODUCTS
Carpet Crafts.................................................................63 ORCO Apartment Suppy.........................................44 R&B Wholesale Distributors, Inc. .......Back Cover V & S Carpet and Flooring Services....................69 CARPET CLEANING
Brent Collins Construction......................................10
DRYWALL
Brent Collins Construction......................................10 ELECTRICAL
Buffalo Maintenance, Inc.........................................28 R&B Wholesale Distributors, Inc. .......Back Cover MOLD REMEDIATION
Buffalo Maintenance, Inc.........................................28
American Environmental Specialists..................20
REAL ESTATE INVESTMENTS
CBRE......................................................................Insert, 9 Hom Sotheby’s International Realty — The Stanfield Group...................................................42
W. R. Gorman................................................................35 ROOFING
Dale’s Roofing...............................................................55 McCarthy Roofing........................................ Insert, 51 McCormack Roofing..................................................27 Royal Roofing................................................................11 SECURITY SERVICES
Alertt Access Gate Controls....................................68 TRAINING
The Art of Property Management.......................22 WATER HEATERS
California Rooter & Plumbing................................29 ORCO Apartment Suppy.........................................44 WINDOWS
V & S Carpet and Flooring Services....................69
ENVIRONMENTAL SERVICES
ORNAMENTAL IRON
California Replacement Windows.........................7
CLEANING SERVICES
American Environmental Specialists..................20
Alertt Access Gate Controls....................................68
Republic Windows & Doors...................................66
V & S Carpet and Flooring Services....................69
Wesierski & Zurek, LLP..............................................50
Brent Collins Construction......................................10
RSSA Home Improvement......................................25
70
Apartment News
www.aaoc.com
December 2017
Newport Beach Top Multifamily Agents
Tyler Leeson
Greg Bassirpou
Mark Bridge
Joseph Berkson
John Susank
Senior Managing Director Investments Top Agent | Multifamily
First Vice President Investments Multifamily
First Vice President Investments Multifamily
Senior Vice President Investments Multifamily
First Vice President Investments Multifamily
Matt Kipp
David Yeh
Kurt Hediger
Drew Holden
Anthony Brown
First Vice President Investments Multifamily
Senior Associate Multifamily
Senior Associate Multifamily
Associate Multifamily
Associate Multifamily
Shane McConnell
Jon Mitchell
Nick Kazemi
Sheil Stampwala
Hap Knowles
Vice President Investments Multifamily
First Vice President Investments Multifamily
Associate Multifamily
Senior Associate Multifamily
Associate Multifamily
Marcus & Millichap Real Estate Investment Services, Newport Beach is the industry leader in Orange County. Our Highly skilled agent roster closed over 5,000 units in Southern California in 2016. Our range in the marketplace allows us to provide brokerage expertise to investors seeking 5 units to 500 unit investment properties. We can assist any real estate investor regardless of your current investment criteria. Our sub-market information is accurate, up-to-date, extremely useful, and FREE! Please call us for a free investment analysis of your investment real estate. Jon Giannola | Regional Manager Licensed by the California Bureau of Real Estate
AAOC Ad Fall 2017.indd 1
www.marcusmillichap.com (949) 419-3200
December 2017
19800 MacArthur Boulevard, Suite 500 Irvine, CA 92612
www.aaoc.com
9/27/2017 12:18:33 PM
Apartment News
71
DRAINS UNBLOCKED !
Expert Plumbing Repairs RESULTS OR NO CHARGE FREE ESTIMATES
“Introductory Offer”
$75.00
Includes Service Call & Labor Main Lines from $95.00
AAROW
DRAIN & PLUMBING 24 HR.EMERGENCY SERVICE Residential n Commercial Kitchen Sinks n Bathroom Fixtures Complete Remodeling Utility Drains n Floor Drains Sewer Camera Inspections n Insured No Travel Charge n All Power Equipment Complete Maintenance n Hydrojetting
(714) 836-4861 45 Years Experience Serving Orange County St. Cont. Lic. #730851
“Pest Control”
fAST eVICTIONS Orange County
Basic Fee Filing Fee Process Server Writ Sheriff Total
$150.00 260.00 90.00 35.00 145.00 $680.00
L.A. County
(uncontested no appearances)
$150.00 240.00 50–125.00 25.00 145.00 $610.00** $690.00*
*$200.00 additional if contested **$225.00 and up if contested
STEVEN D. SILVERSTEIN Attorney at Law
14351 Redhill Ave., Suite G Tustin, California 92780 Evictions processed in Orange, L.A., Riverside & San Bernardino Counties
(714) 832-3651 fAX (714) 832-7781
www.stevendsilverstein.com evictions@stevendsilverstein.com
72
Apartment News
ADVERTISERS’ INDEX
Alphabetical
See page 70 for category listings
2-1-1 OC.............................................................................13
JM Air Conditioning & Heating...............................26
Aarow Drain & Plumbing...........................................72
Lee Walker Appraisals..................................................16
Access Exterminator Service.....................................61
Lin-Ed’s Appliance Service & Repair......................45
ACE Commerical Laundry Equipment, Inc.........64
Lloyd Pest Control.........................................................15
AEI Corporation..............................................................65
Marcus & Millichap........................................................71
Alertt Access Gate Controls.......................................68
McCarthy Roofing........................................... Insert, 51
All Proof Decks................................................................54
McCormack Roofing.....................................................27
American Appliance Rentals....................................67
National Service..............................................................50
American Environmental Specialists.....................20
ORCO Apartment Suppy............................................44
American First Credit Union......................................24
Out of the Gutter ..........................................................49
Apex Window Decor....................................................14
PHD Insurance Brokers, Inc................................41, 48
Argos Home Systems...................................................26
PK Management............................................................21
Bath Crafters.....................................................................16
Prestige Property Management..............................10
Block & Associates.........................Inside Back Cover
ProActive Realty Investments Inc...........................14
Bona Fide Mortgage.....................................................60
Rash Yambo Decking & Stairs..................................60
Brennan Law Firm..........................................................31
R&B Wholesale Distributors, Inc. ..........Back Cover
Brent Collins Construction.........................................10
Republic Windows & Doors......................................66
Buffalo Maintenance, Inc............................................28
Roberts Management & Investments..................56
C & C Paving Company, Inc.......................................48
Royal Roofing...................................................................11
California Replacement Windows............................7
RSSA Home Improvement.........................................25
California Rooter & Plumbing...................................29
S M Painting Corp..........................................................34
Carpet Crafts....................................................................63
Sondance Painting........................................................66
CBRE.........................................................................Insert, 9
South Coast Construction & Repair.......................32
Chase Multifamily Lending..........................................2
South Coast Real Estate & Property Mgmt.........62
Clearvue Technologies................................................39
Steven D. Silverstein, Law Office.............................72
Critical Environments, Inc. ........................................43
Stewart Tours...................................................................53
Dale’s Roofing..................................................................55
SVN/Vanguard Investment Properties.................12
Duringer Law Group, PLC..........Inside Front Cover
The Art of Property Management..........................22
Farmers Insurance —
The Cabinet Depot........................................................22
Theresa Simes Agency................................................67
The Management Works............................................43
Farmers Insurance — Rick Hackett.......................47
V & S Carpet and Flooring Services.......................69
Hom Sotheby’s International Realty —
W. R. Gorman...................................................................35
The Stanfield Group......................................................42
WASH Multifamily Laundry Systems.....................19
JLE Property Management Inc..................................5
Wesierski & Zurek, LLP.................................................50
www.aaoc.com
December 2017
Tenant Eviction Unlawful Detainer
125
$
Un Uncontested plus costs, Standard Eviction Standa ($20 OFF First Eviction!)
Established in 1976, Dennis P. Block & Associates is
interests of landlords and income property owners
Dennis P. Block & Associates
consists of 12 eviction attorneys, all specializing in
The number one Law Firm Specializing in Tenant Evictions
State of California handling over 175,000 tenant evictions. We are dedicated to serving the legal
landlord/tenant law. We are also experts in Unlawful Detainer Jury Trials, Commercial and Foreclosure Evictions.
(714) 634-8232 (800) 77-EVICT Orange (38428)
Open Monday through Saturday We provide written progress reports & you may track your case on-line
Long Beach (562) 434-5000 San Bernardino (909) 877-6565
Inglewood (310) 673-2996 Ventura (805) 653-7264
Full Collection Services • Guara • Free telephone consultations • Lockout Management service available
Free Forms on our website: www.evict123.com Pasadena (626) 798-1014
Encino (818) 986-3147
Orange (714) 634-8232
Fax (323) 938-6069 Fax (714) 634-3633
One Phone Call Starts your Case! www.evict123.com
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WHOLESALE DISTRIBUTORS, INC.
ONTARIO • HAYWARD • PHOENIX
YOUR NUMBER ONE SOURCE FOR APPLIANCES!
Attention All Property Management Companies, Builder & Developers & Housing Investors: From high end appliances to apartment grade appliances, R&B is your number one source. Contact R&B Wholesale Distributors for all your appliance needs!! • Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers
2350 S. Milliken Ave. • Ontario, CA 91761 Toll Free: (800) 262-1946 • Phone: (909) 230-5400 Fax: (909) 230-5405
• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968
www.rbdist.com