2016 AAOC Resource Guide by Apartment Association of Orange County

2016 Resource & Legislative Guide Harbour Lights Resort Apartments in Huntington Beach

FDC Management, Inc.

â&#x20AC;˘

714.685.7000

Celebrating 25 years of Professional Residential Management

Apartment Association of Orange County 2016 Resource Guide

See ad on Page 6

The Apartments.com Network is now the largest apartment listing network in multifamily.

ONE Ad. ONE Network. SIX Sites. JOIN THE NETWORK at advertise.apartments.com.

Apartment Association of Orange County 2016 Resource Guide

APN-016-16 CMA-&-Apartments.com-Network-AD-7x8.625in-FINAL.indd 1

2/10/16 5:03 PM

The New CoStar for Multifamily Know exactly who your competitors are and the rents they’re charging today Shannon Kelly

LEARN MORE

714.864.1524

Slkelly@costar.com

Apartment Association of Orange County 2016 Resource Guide

APN-016-16 CMA-&-Apartments.com-Network-AD-7x8.625in-FINAL.indd 2

2/10/16 5:03 PM

Printed by

Plant: 817 E 18th Street • Tucson AZ 85719 Mailing: PO Box 26605 • Tucson AZ 85726 800.528.4827 • 520.622.5233 Fax: 520.620.1593 • sundancepress.com

Copyright ©2016 Apartment Association of Orange County All rights reserved. The 2016 Apartment Association Resource & Legislative Guide is published annually by the Apartment Association of Orange County. No part of this publication may be reproduced in any way without written permission from AAOC. AAOC is not responsible for errors or omissions. All Advertisers are totally responsible for their advertisements.

2016 Apartment Association Resource & Legislative Guide Publisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apartment Association of Orange County Editor & Sales Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Debbie M. DiBernardo Design & Production. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dave Moeller, Graphic Angles Printed in Arizona by. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sundance Press Apartment Association of Orange County 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92705 Office Phone (714) 245-9500 • Office Fax (714) 245-9505 info@aaoc.com • www.aaoc.com Executive Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lou Penrose Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Janet Proctor Director of Education & Special Events, Managing Editor, Apartment News Magazine. . . . . .Veronica Copeland Advertising & Media Sales Director. . . . . . . . . . . . . . . . . . . Debbie M. DiBernardo Director of Membership Services . . . . . . . . . . . . . . . . . . . . . Brianna Macias Membership Counselor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gissel Cuevas

Apartment Association of Orange County 2016 Resource Guide

Contents Property Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Attorneys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Appliance & Laundry Services. . . . . . . . . . . . . . . . . . . . . . . . 15 Construction, Restoration & Consulting. . . . . . . . . . . . . . 21 Flooring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Lending Institutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Real Estate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Pest Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Towing & Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 PSC Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Elected Officials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Display Advertisers Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Apartment Association of Orange County 2016 Resource Guide

2016 Apartment Association

Resource & Legislative Guide A Publication of the Apartment Association of Orange County The 2016 Apartment Association Resource & Legislative Guide is an official publication of The Apartment Association of Orange County, a nonprofit trade and government advocacy association serving the interests of apartment owners, managers and management company executives since 1961. We hope you enjoy your beautiful 2016 Apartment Association Resource & Legislative Guide and are able to take advantage of the many qualified Preferred Vendors listed in the directory.

Multi-family housing professionals will be able to access the 2016 Apartment Association Resource & Legislative Guide for quick access to many vendors in the Orange County area that specialize in the multi-family industry. A complete directory of Apartment Associationâ&#x20AC;&#x2122;s preferred vendor list, also called Product Service Council Members (PSC) will be listed with the companies contact information. The Apartment Association has ensured that each vendor is licensed and insured, so you can feel confident when you contact them. The Legislative reference information, located towards the back of the 2016 Apartment Association Resource & Legislative Guide, contains contact information of your local and state elected leaders. Again, thank you for being a part of our great organization and thank you for taking advantage of what The Apartment Association has to offer to you as a member. Respectfully,

Lou Penrose Executive Director Apartment Association of Orange County

Apartment Association of Orange County 2016 Resource Guide

Property Management What are the responsibilities as the property manager? • Collect the rent. • Take the calls from the tenant. • Arrange for repairs. • See that the repairs are done properly. • Send appropriate notices to the tenant for late or nonpayment of rent, violations of the rules, etc. • Do or oversee evictions. • Get your approval for major expenses. • Inspect the property occasionally. • Provide you with an accounting of all money received and disbursed monthly or quarterly, as well as keep a client trust account for owner money. State law regulates property managers much as it does real estate agents. And every state is different. • And whatever else you agree upon between you. In fact every responsibility of the property manager is agreed upon contractually. Approximately how much would it cost to have the property managed and maintained by a property manager? Starting point is about 5% of the gross rents and it goes up to a maximum of 10%. But that is just part of it. Some property managers will charge you a set-up fee, for advertising a vacant unit, for trips to the property. Find out what their fee schedule is before you use them. Call several property management companies to ask about their fees. Don’t suggest anything to them, let them try to sell you. They will tell you what is important to them, what they believe their best service is. Then compare that with the others you call. —Rentalpropertyreporter.com

Apartment Association of Orange County 2016 Resource Guide

Property Management Listings DUNLAP PROPERTY GROUP 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 FDC MANAGEMENT COMPANY, INC. 135 S Chaparral Court, Suite 100 Anaheim Hill, CA 92808 (714) 685-7000, Fax (714) 974-5704 JLE PROPERTY MANAGEMENT 202 E. Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 THE MANAGEMENT WORKS 1303 Avocado Ave.,Suite 260 Newport Beach, CA 92660 (949) 644-2063, Fax (949) 644-2067 AIM PROPERTIES 531 E. Chapman Avenue Orange,CA 92866 (714) 633-2344, Fax (714) 633-2550 ALLEN PROPERTIES 1 Orchard Rd.,Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 CONSENSYS PROPERTY MANAGEMENT 1380 S. Anaheim Blvd. Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 DM SMITHCO 1940 W. Orangewood Ave.,Suite 201 Orange, CA 92868 (714) 456-9147, (714) 456-9983 Lâ&#x20AC;&#x2122;ABRI MANAGEMENT, INC. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 MONTEREY GROUP 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978

PMI ORANGE COUNTY Nadia Khairi 4010 Barranca Pkwy.,Suite 100 Irvine, CA 92604 (949) 202-0494, Fax (949) 202-0495 PRESTIGE PROPERTY MANAGEMENT 2230 Fairview Rd., Suite 12530 Costa Mesa, CA 92627 (949) 933-1518 PROACTIVE REALTY INVESTMENTS 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 REYNOLDS REALTY ADVISORS 22431 Antonio Parkway Rancho Santa Margarita, CA 92679 (866) 613-7772, Opt 1 ROBERTS MANAGEMENT & INVESTMENTS 3532 Katella Ave.,Suite 111 Los Alamitos, CA 90720 (562) 430-3588 x:200, Fax (562) 430-0693 SATELLITE MANAGEMENT COMPANY 1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777 SOUTH COAST REAL ESTATE & PROPERTY MANAGEMENT 1927 Harbor Blvd.,Suite 370 Costa Mesa, CA 92627 (714) 612-6085 STEADFAST MANAGEMENT COMPANY, INC. 18100 Von Karman Ave., Suite 500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 SULLIVAN PROPERTY MANAGEMENT 2101 E. Fourth St.,Suite 200A Santa Ana, CA 92705 (714) 541-0288 x:117, Fax (714) 560-9430 WSH MANAGEMENT 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-822

Apartment Association of Orange County 2016 Resource Guide

Palm Court

Mission Plaza

Park Magnolia

We have built, owned and managed properties for over 45 years and we have learned that the best way to improve a property is from the inside out. If our “Customers” or residents as we like to call them, are happy and feel cared for, they will typically want to stay longer and this is good for everyone. Our goal is to provide you with an apartment living lifestyle that meets your comfort and needs. Whether it’s WIFI access in the apartment community common areas, beautiful outdoor pools (at most locations) or 24 hour laundry facilities, The Management Works apartment communities is where you can relax in your quality apartment home.

T: (949) 644-2063 • F: (949) 644-2067 E: contact@mgtworks.com • W: www.mgtworks.com

Apartment Association of Orange County 2016 Resource Guide

MANAGEMENT

Harbour Lights Resort Apartments Under FDC Management since 2002, the resort was renovated & repositioned for significant and ongoing income growth. FDC operating statements are available for consultation and comparison.

Apartment Association of Orange County 2016 Resource Guide

Celebrating 25 years Managing Quality Communities for Diverse Owners and Goals Please call today to see how we can help your community meet your goals

(714) 685-7000 Apartment Association of Orange County 2016 Resource Guide

• • • • • • • • • • • •

Every owner has different wants and needs Monthly cash flow statements Rent rolls & check registers Bi-lingual staff Fee management service Temporary vacation management service Rent up management service Award winning seasoned professional team Immediate availability for owners and tenant needs Rapid response & 24 hour emergency availability Expert monitoring of local rental trends and legal developments Routine maintenance, exterior/interior inspections

We take care of your business, your residents & your peace of mind! DRE01460075

For Information: 714.778.0480 Contact: Denise Arredondo Email: JLE@ContactJLE.com • www.ContactJLE.com • 202 E. Broadway, Anaheim, CA 92805

Apartment Association of Orange County 2016 Resource Guide

Attorneys If, like many landlords, you own or manage only a few rental properties, you are unlikely to have a lawyer on staff or even “on retainer” (where you pay a lawyer in advance to handle routine questions and issues). Fortunately, you shouldn’t need to constantly consult a lawyer or even keep one in the wings, “just in case.” You do have to be able to recognize those situations when expert help is needed -- even if it’s just for some advice and coaching. Here are some of the most common scenarios that will benefit from a professional’s review or help. Evicting a Tenant Many landlords try to evict a tenant themselves, often with success. You may be better off hiring a lawyer if: •

this is your first eviction

•

the tenant is fighting the eviction and has a lawyer

•

the tenant is an employee whom you’re firing

•

the tenant is filing for bankruptcy or

•

you must comply with rent control or housing program rules for eviction.

Being Investigated or Sued for Illegal Discrimination You don’t need a lawyer every time a prospect or tenant accuses you of illegal discrimination. In fact, landlords who diligently comply with fair housing laws can still get these accusations from prospects they reject or tenants they evict for legitimate business reasons. But if a prospect or tenant sues you for discrimination, or if HUD or a fair housing agency agrees to investigate a claim, you’ll probably want to consult a lawyer. HUD administrative law judges can award a civil penalty of $16,000 per violation for first-time offenders, in addition to actual damages, attorneys’ fees, and other relief. Your liability can be much higher if your case goes to court or you settle.. A lawyer can help you resolve the dispute and end the investigation or lawsuit as soon as possible. Sued for Injury or Illness If a tenant or guest sues you and claims that he/she got hurt or sick because of your carelessness, you’ll almost certainly want to hire a lawyer to defend you. Any lawyer you hire will be emotionally detached from the case and experienced in effectively negotiating these types of situations. Fortunately, if you have liability insurance and pay your premiums, your insurer should provide you with a lawyer to defend you against personal injury claims. Audited by the IRS or the State If you made a serious mistake on your taxes that the government hasn’t yet noticed -- for example, you didn’t report certain income or you took deductions for which you’re not entitled -- hiring a lawyer before the auditors uncover the mistake can help you avoid a potentially damaging and embarrassing situation. —By Ron Leshnower

Apartment Association of Orange County 2016 Resource Guide

Attorneys Listings DURINGER LAW GROUP 181 S. Old Springs Road.,2nd Floor Mailing Address: PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100 x: 234, Fax (714) 279-1109 FAST EVICTION SERVICE 474 W. Orange Show Rd. San Bernardino, CA 92408 (909) 889-2000, Fax (909) 889-3900 WESIERSKI & ZUREK,LLP One Corporate Park Drive.,2nd Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 BRENNAN LAW GROUP 67 E. Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 TODD A. BRISCO & ASSOCIATES 1900 S. College Blvd.,Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 LAW OFFICES OF SAM CHANDRA 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 FISHER & PHILLIPS, LLP 2050 Main Street, Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 RUZICK & WALLACE 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 DAVID S. SCHONFELD,A PROFESSIONAL LAW CORP. 801 E. Chapman Avenue Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 LAW OFFICE OF STEVEN F. SCHROEDER 2107 N Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 571-4560

Apartment Association of Orange County 2016 Resource Guide

Owning an apartment building may be the single most important investment one makes. To protect that investment it is imperative to obtain the best legal representation available when faced with legal problems or disputes affecting your property. Wesierski & Zurek is a full service firm and can provide expert legal assistance when issues arise with problem tenants, including, evictions, screening applicants or complying with government regulations. Our firm can provide guidance in handling claims and lawsuits brought by tenants, applicants or governmental agencies. We defend habitability claims, Fair Housing, Americans with Disability complaints and premises liability actions. We defend claims for compensation brought by employees or former employees. We are mindful of the high cost of litigation. Our attorneys will aggressively represent your interests but be mindful of the objective of resolving matters quickly, efficiently and inexpensively as possible. Our primary goal is to expeditiously resolve and close disputes for the benefit and satisfaction of you, the client. Please call us next time you are faced with a problem. You will be glad you did.

www.wzllp.com Terence P. Carney tcarney@wzllp.com

1 Corporate Park, Suite 200 Irvine, CA 92606 Tel. No. (949) 975-1000 Fax (949) 756-0517

Thomas B. Cummings tcummings@wzllp.com

Apartment Association of Orange County 2016 Resource Guide

The Eviction Leader.

Tenant Problems?

Eviction of non-performing tenants and collection of unpaid rent can be a frustrating, timeconsuming, aggravating and expensive experience. Choosing the right law firm to handle your eviction and debt collection needs is critical. You want a firm that has seen it all, that has the knowledge, experience and staff to handle your case right. No excuses, no delays, just the results you want! The Duringer Law Group is one of Californiaâ&#x20AC;&#x2122;s largest and most experienced landlord tenant law firms, and only represents landlords. The firm has successfully prosecuted over 245,000 evictions and has recovered over $155,000,000 in debt since 1988. Our vast experience and outstanding record of success is unmatched.

Efficient and Effective legal representation. Attorney fees of $95 to $150 plus costs for an uncontested residential eviction. No office visit required, start case by email or over the phone. Residential and commercial evictions handled in all courts and counties throughout California.

We have recovered over $155,000,000 for our clients. No fee if no recovery. Put the power of an experienced law firm to work for you.

Donâ&#x20AC;&#x2122;t be vulnerable! Extensive experience in Asset Preservation strategies for high net worth individuals, including domestic and off-shore entities and strategies.

Apartment Association of Orange County 2016 Resource Guide

Efficient, Effective, Affordable!

Our highly experienced attorneys and staff have developed procedures and processes that result in tenant evictions on the fastest track possible. The same efficiencies are evident in our debt collection services. We deliver quality legal representation and exceptional value.

www.DuringerLaw.com

Download your FREE Copies! Eviction & Debt Collection and Asset Preservation Strategies at DuringerLaw.com

Locations Los Angeles 800.829.6994 Inland Empire 800.829.6994 San Diego 800.829.6994

Orange County Office 181 S. Old Springs Rd., 2nd Floor Mailing address: PO Box 28270 Anaheim Hills, CA 92809 714.279.1100 800.829.6994

Asset Preservation 28059 Lakes Edge Road Mailing address: PO Box 2489 Lake Arrowhead, CA 92352-2489 909.336.1160 877.387.4643

Sacramento 800.829.6994 Wilmington, Delaware 877.387.4643

Apartment Association of Orange County 2016 Resource Guide

$20 off your ne xt pre-paid eviction

Patti Widget Regional Sales Manager: (909) 889-2000 Please call or text 24hrs a day

Apartment Association of Orange County 2016 Resource Guide

Appliances & Laundry Services With every rental property, landlords must think about maintaining each part of the unit, from the walls and windows to the electrical and plumbing systems. One significant area that landlords deal with is the unit’s appliances. Because there is no single approach to appliances—from providing them in the first place to keeping an inventory or repair list on them—many landlords struggle with the ins and outs of appliances. This appliance guide for landlords can help streamline your efforts in approaching and dealing with appliances, from start to finish. Appliance Inventory Lists When it comes to managing and monitoring a rental property’s appliances, you should take a certain approach to ensure that they are inventoried and well-maintained. Some landlords don’t find a need to document anything about the appliances, and simply have a “wait until it’s broken” attitude, but you will save time, money and stress if you develop a start-to-finish approach to your rental property’s appliances. An appliance inventory list is a comprehensive document that tracks the purchase, repairs, inspections and more for each appliance in a rental property. There are many all-in-one forms available to keep this task from being time-consuming and it keeps all the relevant information in one convenient place. You can go online to find one or create your own. Remember the more rental properties you have, the more appliance inventory forms you need to keep you from getting confused and stressed about what’s going on. An appliance inventory list generally has the following categories: •

Property name/address/unit number

•

List of appliances

•

Dates of purchase

•

Any warranty information

•

Each appliance’s model number and serial number

•

Detailed description of each appliance

•

Repairs list

•

Inspection/maintenance list

•

Misc. notes about appliances

•

Photos of appliances (optional)

As part of your ongoing management duties, having a document for the appliances in each rental property can save you a lot of trouble down the road. — Stephen Michael White

Apartment Association of Orange County 2016 Resource Guide

Appliance & Laundry Services

ALL VALLEY WASHER SERVICE 15008 Delano Street Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378

HOME DEPOT 3800 W. Chapman Avenue Orange, CA 92868 (714) 940-3500, Fax (714) 940-3608

L & D APPLIANCE CORPORATION 11969 Telegraph Road Santa Fe Springs, CA 90670 (562) 946-1105, Fax (562) 941-9483

INDUSTRIAL LAUNDRY REPAIR 24925 Walnut Street, Unit B-207 Lomita, CA 90717 (310) 890-0681

FERGUSON ENTERPRISES 2750 S. Towne Avenue Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112

KIVA KITCHEN & BATH 17138 Von Karman Avenue Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018

WASH FAMILY LAUNDRY 100 N Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897, Fax (310) 643-6958

LOWEâ&#x20AC;&#x2122;S-IRVINE 13300 Jamboree Road Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681

ACE COMMERCIAL LAUNDRY EQUIPMENT, INC. Multi-Housing Division: 14404 Hoover Street Westminster, CA 92683 (714) 897-4342

NATIONAL SERVICE COMPANY 845 N. Commerce Street Orange, CA 92867 (714) 368-1665, Fax (714) 633-9392

AMERICAN APPLIANCE RENTALS 1452 Culver Drive, Suite 329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853

ORCO APARTMENT SUPPLY, INC. 6420 Roland Street Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707

APPLIANCE WORLD 10526 Garden Grove Blvd. Garden Grove, CA 92843 (714) 530-9551, Fax (714) 530-9551

R & B WHOLESALE DISTRIBUTORS, INC. 2350 S. Miliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415

Apartment Association of Orange County 2016 Resource Guide

Celebrating

57 Years

“Proud Member of the AAOC for over 16 years!!”

of Quality Service!!

ED FEINSTEIN, CIRCA 1959

   

MODERN LAUNDRY ROOM

RON FEINSTEIN, CIRCA 1978

COIN & CARD-OPERATED SYSTEMS COMMISSION, RENTAL & PURCHASE PLANS ENERGY-EFFICIENT WASHERS & DRYERS SERVICING MULTI-FAMILY PROPERTIES

ALL OF CALIFORNIA

THROUGHOUT…

(800) 247-1100 www.allvalleywasher.com

Apartment Association of Orange County 2016 Resource Guide

Service in a Snap. Get the App. FixLaundry App Now Available for Android & iPhone

With more than 65 years experience, WASH is the most trusted multi-housing laundry provider in North America. Join the over 65,000 locations with facilities of all shapes and sizes who pick WASH as their preferred laundry vendor of choice. Now request machine service with our FREE FixLaundry App. With this new app, you can launch a service call by simply scanning the machine bar code.

800.421.6897 ext. 1600 www.washlaundry.com

WS16-009D WASH_GetApp 6_25x7_875 4c.indd 1

Apartment Association of Orange County 2016 Resource Guide

12/15/15 11:25 AM

2016 Supporters of the Apartment Association of Orange County WWW.LNDAPPL.COM SALES@LNDAPPL.COM

$259

WMH31017AS

1.7 cu. ft. Over the Range Microwave with Hidden Vent

W3CG3014XW

30" Gas Cooktop with 5,000 BTU AccuSimmer® Burner * subject to available quantity in stock

$369

WDF520PADM Dishwasher with AnyWare™ Plus Silverware Basket

$509

WFG505M0BS

30" 5.1 cu. ft. Freestanding Gas Range with Five Burners

WOS11EM4EW

24" 3.1 cu. ft. Single Wall Oven with AccuBake® System

WRT138FZDW

30" Top‐Freezer Refrigerator – EZ Connect Icemaker Kit Compatible – 18.2 cu. ft.

Since 1986, L&D Appliance has been the Southern California appliance specialist for homeowners, remodelers, and managers/owners of apartments, hotels, and motels. We host a 60,000 sq. ft. warehouse and three showrooms.

Call or stop by and see what we carry! SANTA FE SPRINGS – 11969 Telegraph Rd. . ....................(562) 946-1105 • fax (562) 944-4184 MONROVIA – 411 S. Myr tle Ave. . ...................................(626) 303-2536 • fax (626) 359-6013 PALM DESERT – 72750 Dinah Shore Dr, # 101................(760) 324-9427 • fax (760) 324-4327

Apartment Association of Orange County 2016 Resource Guide

Political Action Committee —

Get Involved Today! The Apartment Association of Orange County’s Political Action Committee is called the Multi-County Rental Housing PAC. The Multi-County Rental Housing PAC is designed to help elect state and local candidates who share the Apartment Association of Orange County’s belief in private property and business rights. As well we are committed to the protection of PROP 13. Each election cycle the Multi-County Rental Housing PAC raises resources and contributes to candidates and campaigns across Orange County. The PAC has been very successful in choosing Orange County leadership and our future success relies on membership support to become even stronger. Make a donation to the Multi-County Rental Housing PAC today. Contributions are voluntary and not tax deductible.

Apartment Association of Orange County 2016 Resource Guide

Construction, Restoration & Consulting If you are hiring a contractor to build your new building or for a major remodel, the selection of this builder or remodeler is a major decision! Allow plenty of time to interview and research at least two, preferably three companies before making your choice. Hours invested at this stage can save you time and money down the line. Check References. The most professional contractors will want you to check their references. Talk to other clients; get a list of some of their clients dating back three to five years. Visit a construction site if you can. You will get to see who their subcontractors are and see if they too appear to be professional. Meeting the subcontractors will also allow you to see the quality of the workmanship you will be receiving. Ask the subcontractors about the contractorâ&#x20AC;&#x2122;s integrity. How long have they worked with this contractor? Experienced contractors have strong relationships with top quality subcontractors and architects. Last, you may want to visit the builderâ&#x20AC;&#x2122;s office. Is it well staffed and organized? Do you feel welcome there? You want to make sure you have the right chemistry with the contractor or remodeler you choose. Two- way communication and mutual respect is key since you may be working with this contractor for many months on your project.

Apartment Association of Orange County 2016 Resource Guide

Construction, Restoration & Consulting AMERICAN ENVIRONMENTAL SPECIALIST 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 BUFFALO MAINTENANCE COMPANY 202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 INTERSTATE RESTORATION 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 SOUTH COAST CONSTRUCTION & REPAIR 1927 Harbor Blvd., Suite 370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 ARGOS INDEPENDENT CONTRACTOR 214 Main Street, Suite 333 El Segundo, CA 90292 (404) 317-5415 BISHOP INC. 1429 W. Collins Orange,CA 92867 (714) 264-6120 BRENT COLLINS CONSTRUCTION 5311 Cornell Avenue Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 EMPIREWORKS 1682 Langley Avenue Irvine, CA 92614 (888) 278-8200, Fax (714) 348-8250

Apartment Association of Orange County 2016 Resource Guide

Helping You Get Back To Business and Life

Rated as an AM Best Expert Service Provider by our clients for high quality work and customer service

Interstate is a full service Emergency Restoration, Construction & Consulting company that can assist with: • • • •

Fire and Smoke Damage Water and Flood Damage Storm Damage Mold and Indoor Air Quality Concerns

800–622–6433

714–978–6400

24-Hour Emergency Response

Anaheim Ofﬁce

InterstateRestoration.com

Apartment Association of Orange County 2016 Resource Guide

Apartment Turnovers and Maintenance We offer a wide range of full-scope residential rehab, repair, and construction services that can be customized to meet your needs. • Shower enclosures

• Plumbing

• Crown molding

• Vanities & sinks

• Painting

• Baseboards

• Countertops

• Drywall

• Cabinetry

• Window installation

• Electrical

• And more!

• Masonry

• Tile/wood flooring

• Light fixtures

• Carpet/linoleum

Free Estimates. Fully Insured. Thank you for your great work on our apartments before we put them up for sale.Your work was top notch and you got everything done in the time frame we needed. — Cynthia E., AAOC Member You were a pleasure to work with. The job you did on my fascia was perfect. Thank you. — Dale S., AAOC Member

Call Paul at

1-800-541-1967

sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com 24

Apartment Association of Orange County 2016 Resource Guide

Flooring Floor preparation You should expect typical floor preparation charges to prevail, unless there is more floor preparation needed than usual. Floor preparation charges are typically $25-$35 per hour. You should expect to pay about one hour of floor preparation for every ten yards of vinyl/carpet installed. Floor repairs Upon the discovery of any unforeseen floor damage, installer should notify the manager at once. You should specify that the manager must approve any additional charges for floor repairs in writing. Carpet seams You should expect that carpet seams should not be too obvious. A well-done carpet seam should be hard to notice. It should not stick out like a sore thumb. If a carpet seam looks bad it should be brought to the attention of the installer as soon as possible. Proper seam placement is important. The worst place for seams is in heavy traffic areas; every attempt should be made to place seams in low traffic locations. Timely completion You should expect that all carpet and vinyl installation jobs would be completed in one day,Unless other arrangements have previously been made. Completed job All new carpet should be vacuumed (not all installers will vacuum) and all carpet and pad scraps should be hauled away. The walls should all be nicely tucked in. Seams should be neat and not have any loose strings sticking up. The carpet should be stretched in tight and there should not be any loose areas. All new metal should be installed. (In some areas, there is an additional charge for new metal, usually $1 per foot.) â&#x20AC;&#x201D; By Alan Fletcher

Apartment Association of Orange County 2016 Resource Guide

Flooring NOVA CONTRACTORS, INC. 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 SHARON & SONS FLOORING & CABINETS 3301 S. Harbor Blvd., Suite 103 Santa Ana, CA 92704 (714) 754-1531, Fax (714) 754-1703 TURNAROUND SOLUTIONS, LLC 134 Lomita El Segundo, ca 90245 (310) 873-7331, Fax (310) 873-7331 STAIR NOSING, LLC 26131 Marguerite Parkway, Suite E Mission Viejo, CA 92682 (949) 215-5732, Fax (949) 215-5735

Apartment Association of Orange County 2016 Resource Guide

ONE STOP APARTMENT TURNOVER SPECIALISTS CARPET & VINYL INSTALLATION SERVICE Nova Contractors stocks over a dozen different styles and colors of carpet to choose from, all geared towards the apartment & multi-family industry. We are also one of few companies to offer flat rate pricing for vinyl installation, as we have several colors & patters to choose from. With the popularity of vinyl planks (VLT-Vinyl Luxury Tile) we now stock over 100,000 square feet of various styles & colors. Competitive pricing along with a stellar reputation for prompt installation makes your job a snap. Our experienced office staff will make sure you are never left with a flooring emergency or put your future tenant in a bind! What we offer: • Removal & disposal of old carpet & pad • Installation of 6 lb. — ½" pad • 25 oz Solution Dyed Nylon Carpet — FHA Approved • Shoe base, tub strip & cove base at no charge with installation of vinyl • VCT Installation (Vinyl Composition Tile) • VLT Installation (Vinyl Luxury Tile) • Installation of Ceramic & Porcelain Tile

CARPET CLEANING

From Emergencies to next day service, Nova Contractors provides carpet care at its finest. Below are some of the carpet restorations we provide: • Truck Mounted • Portable Shampoo machine • Grout Cleaning • Emergency Water extractions • Pad Replacement & Carpet Stretch • Stain Removal of Carpet • Carpet Deodorization & Pet De-Flea & Urine Treatment • VCT buffing & waxing

Apartment Association of Orange County 2016 Resource Guide

Our family owned business has been serving the multi-family & property management industry for over 15 years! We have built a premier relationship with reputable management companies all across Southern California. Take advantage of our top notch customer service, our reliability and competitive prices! We are fully licensed, bonded & Insured. We are also EPA Lead-Safe Certified Firm (NAT-37062-1) We provide services 6 days a week, Monday through Saturday! Next Day Service GUARANTEED

SERVICING: VENTURA COUNTY, LA COUNTY, ORANGE COUNTY & INLAND EMPIRE

866-944-NOVA

www.novacontractors.net

Apartment Association of Orange County 2016 Resource Guide

For over 30 years, Sharon & Sons Flooring & Cabinets has been working with property owners of all sizes. We are Orange County’s One Stop Resource for cabinetry, countertops, flooring, and window coverings. We also provide quality installations for everything we sell. No matter what size job you are working on, we have what you need, so give us a call today.

carpet • laminate • tile • vinyl • window treatments • cabinets • & more!

3301 S Harbor Blvd. Ste #103 Santa Ana, CA 92704 Phone # 714.754.1531 Fax # 714.754.1703 www.sharonsftc.com 32

Apartment Association of Orange County 2016 Resource Guide

Lending Institutions Apartment building loans are a lot like other residential real estate financing. It all starts with a property, borrower and lender, and it all ends, if all goes well, with a closed loan and newly purchased or refinanced property. Here’s a guide to what borrowers need to know about how to buy and finance apartment buildings:. How to qualify The most important property metrics are: •

Net operating income: The annual income, minus expenses that a property generates from its operations

•

Debt service coverage: Measure of cash flow relative to debt payment obligations

•

Loan-to-value (LTV) ratio: A measure of the loan amount relative to the value of the property

Loan terms and types Apartment loans can be long term (25 or 30 years) or short term (five, seven or 10 years). Interest rates can be fixed, variable or hybrid, which start out fixed and then reset or become variable after a specified time period. Shorter-term loans can be renewed or refinanced at the end of the initial term, though the interest rate likely will adjust and some fees could be involved. “When the loan matures, the rate is probably going to change,” Kreutz says. “It could be fixed for three or five years and then adjust at some point. You’re probably going to be dealing with at least one rate change throughout that time period.” Loan amount Most lenders offer apartment loans from $1 million or $2 million up to many millions. LTVs top out at 70 or 75 percent, which means the borrower needs a 25 or 30 percent down payment to buy (or that much equity to refinance). A lower LTV usually gets a lower rate. Fees Borrowers typically pay a loan origination fee and customary closing costs, including appraisal, title and escrow costs, plus expenses for any inspection, environmental or other due diligence reports. Property insurance is a must. Flood insurance will be required if the property is located in a government-designated flood zone. —Marcie Gefner

Apartment Association of Orange County 2016 Resource Guide

Lending Institutions BONA FIDE MORTGAGE 1 Candlebush Irvine, CA 92612 (949) 651-0999, Fax (949) 651-1592 CHASE COMMERCIAL TERM LENDING 3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 LUTHER BURBANK SAVINGS 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 CHASE MULTIFAMILY LENDING 1301 2nd Avenue, Floor 23 Seattle, Washington 98101 (714) 327-6992, Fax (866) 889-7364 CITIZENS BUSINESS BANK 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150, Fax (714) 524-8435 CREDIT UNION OF SOUTHERN CALIFORNIA 8101 E. Kaiser Blvd., Suite 300 Anaheim Hills, CA 92808 (562) 698-8326 x:1888, Fax (714) 482-2418 SEACOAST COMMERCE BANK 11939 Rancho Bernardo Rd., Suite 200 San Diego, CA 92128 (619) 988-6708, Fax (858) 312-7030 WELLS FARGO MULTIFAMILY CAPITAL 1808 Aston Ave., Suite 270 Carlsbad, CA 9208 (760) 505-9001, Fax (760) 438-8710

Apartment Association of Orange County 2016 Resource Guide

1–4 UNIT LOANS

Hey, intelligent investor: Why not contact the leader in non-owner occupied 1– 4 unit loans? We’ve been at the forefront of 1– 4 unit lending in Orange County for 1⁄ 3 of a century by providing excellent interest rates at low or no cost with an uncommon professionalism. Contact us for: • Fixed rate loan terms of 30, 20, 15 and 10 years • No prepayment penalties • Portfolios with up to ten financed 1– 4 unit properties • Loans to LLCs, limited partnerships, corps and family trusts • Prequalification letters for investors shopping property “We were very impressed with your level of service and knowledge and extremely pleased with the low interest rate we got. We would not have closed escrow today without your excellent work.” T. Gorman, AAOC member, December 2015

Nick Lieberman, president Board Member/past president, AAOC Author, Pulse on the Marketplace Serving Multi-family owners since 1983 • NMLS #317591

(949) 651-0999 nlieberman@cox.net • www.bonafidemortgage.com

Apartment Association of Orange County 2016 Resource Guide

You See Opportunity. We See Ways to Help. LOW FEES | GREAT RATES | STREAMLINED PROCESS

If you’re looking for fast answers, great rates, and local market knowledge, you’re looking for us. We have the local service and expertise to help you close quickly and conﬁdently on your next multifamily loan. • Variety of loan programs to suit your needs • Flexible pre-payment options • Fewer fees

See why we’re the #1 multifamily lender nationwide. Call today! Scott Schweer Client Manager (888) 587-7548 scott.schweer@chase.com Rob Philpott Client Associate (866) 447-0872 robert.p.philpott@chase.com

Stephanie Bologna Strother Client Associate (866) 447-3173 stephanie.bologna@chase.com

Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Products and services provided by JPMorgan Chase Bank, N.A. #1 claim based on 2015 FDIC data. © 2016 JPMorgan Chase & Co. Member FDIC. All rights reserved. 162133

Apartment Association of Orange County 2016 Resource Guide

originating relationships, not just loans.

Meet Warren Ramsey. Warren Ramsey Income Property Loan Officer 949.999.9712 | direct wramsey@lbsavings.com

Recently named one of Real Estate Forumâ&#x20AC;&#x2122;s Emerging Multifamily Leaders.

20 Pacifica, Suite 600

Whether you are considering an initial purchase or a refinance, Warren offers expertise to satisfy even the most savvy investor. Not to mention access to a vast array of competitive multifamily and commercial lending products. Call Warren today to see what he can do for you 949.999.9712.

Irvine, CA 92618

lutherburbanksavings.com

ÂŠ2016 Luther Burbank Savings. Financing for 5+ unit apartment buildings and commercial properties only. Loans subject to credit approval. Luther Burbank Savings is a federally chartered savings association.

Apartment Association of Orange County 2016 Resource Guide

Growing Stronger Together EMBARK ON A JOURNEY As an association, our STRENGTH is in our numbers! Share the amazing benefits to other peers in the industry who are not yet members! • Legislative Advocacy — Local, State & Federal • Resident Screening Services • Educational Meetings & Seminars • Legal & Operational Forms • Annual Trade Show & Conference • Landlord-Tenant Advice & Guidance • Industry Networking Events

Be a part of the movement,

#WeAreAAOC

Call us at (714) 245-9500 or email bmacias@aaoc.com to update your unit count or if you have a referral!

Apartment Association of Orange County 2016 Resource Guide

Real Estate Apartment Market Tightens Amid Soaring Housing Prices, Spurring Builder Activity â&#x20AC;&#x201D;Marcus & Millichap High barriers to homeownership and continued job growth stemming from corporate expansion will keep the Orange County apartment market flourishing through 2016. Demand for multifamily space is supported by a growing renter population made up of young, working-class adults seeking a live-work-play lifestyle. These residents want to live in high-density employment and entertainment hubs where high housing prices and the prohibitive cost of a downpayment make homeownership out of reach for most. Instead, renters gravitate toward luxury units that offer high-end amenities and walkability, sacrificing equity for location. This trend has manifested itself through an accelerating rate of new development, most of which comprise large Class A apartment and condo complexes. Despite an increase in construction activity, the metrowide vacancy rate will compress further in 2016, granting Orange County one of the highest occupancy rates in the nation. This will encourage another year of considerable rent growth, pushing the average effective rate even higher this year.

Apartment Association of Orange County 2016 Resource Guide

Real Estate DUNLAP PROPERTY GROUP PO Box 4308, Fullerton, CA 92834 Fullerton, CA 92834 (714) 879-0111, Fax (714) 879-0113 GORMAN & ASSOCIATES PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 VANGUARD INVESTMENT PROPERTIES 118 N. State College Blvd. Fullerton, CA 92831 (714) 446-0100 x:113, Fax (714) 446-0150 DIVERSIFIED INVESTMENT STRATEGIES 32565 B. Golden Lantern, Suite 245 Dana Point, CA 92629 (866) 261-0104 DM SMITHCO 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 INVESTMENT CAPITAL REAL ESTATE 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 PRESTIGE PROPERTY MANAGEMENT 2230 Fairview Rd., Suite 12530 Orange, CA 92627 (949) 933-1518 PROACTIVE REALTY INVESTMENTS, INC. 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 SOUTH COAST REAL ESTATE & PROPERTY MANAGEMENT 1927 Harbor Blvd., Suite 370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 TARBELL REALTORS 18685 Alderbury Drive Rowland Heights, CA 91748 (626) 391-8108, Fax (800) 670-1370

Apartment Association of Orange County 2016 Resource Guide

www.dpgre.com • 714-879-0111 • Fax 714-879-0113

• Private Placement Investments • Tax Sheltered Cash Flow • 1031 Qualified

University Village 2000 Oxford Avenue Student Housing

Villa Del Sol 305 N Harbor Blvd. Mixed Use

Apartment Association of Orange County 2016 Resource Guide

• Asset Management • Property Management • Investment Brokerage

College Palms Apts. 2329 E Commonwealth Multi-Family

Apartment Association of Orange County 2016 Resource Guide

Apartment Association of Orange County 2016 Resource Guide Footer

Pest Control Because of the need for constant protection, many property managers and renters wonder who should cover the bill for pest control services? The answer is that both parties are responsible — the landlord must ensure the rental property is fit for human habitation and kept up to code and the tenant must keep the living space tidy to prevent an infestation, notes Pro Pacific Pest Control. The following tips are just a few of the ways owners and renters can work together to keep pests away: Not All Creatures Are Created Equal Unfortunately, some creatures cause much more damage than others. Here are a few that can wreak havoc on your property: Termites: Once termites discover the wood structures of your rental property, you’re in trouble. These insects feast on wood around the clock, and tenants may not be aware of an infestation until swarms begin to surface in the spring and a ton of damage has already been done. If you’re dealing with termites, a consistent approach is the best way to minimize serious property damage. Once you get rid of the infestation, you need to set up ongoing treatments to keep them away, claims PestWorld.org. Bed Bugs: These tiny pests feed only on blood and can live for a year without eating, so your tenants could have a long-term infestation and not even know it. Bed bugs can bite and leave welts or a rash on many people, explains Bed-Bugs.com. Rats and Mice: These small creatures should not be taken lightly. They have been known to spread diseases and present major safety hazards. Rats and mice use their sharp teeth to chew through brickwork, wiring and pipes, which is problematic for both the structure and plumbing of your property. And, should they decide to chew on the wires of your rental property, they could start a fire. Vermin: Like rats and mice, vermin take a liking to wires and pipes. Depending on the extent of the chewing, your rental property could burn to the ground as a result of an electrical fire. And, leaky pipes could lead to water damage or even flooding in severe cases. Tenants Can Help If an infestation makes the living space inhabitable, you run the risk of your tenants refusing to remit payment and relocating elsewhere until the pests are eradicated. In some instances, they may completely abandon their lease, leaving you with a shortage of rental income, structural damage and a hefty pest control bill. However, tenants can be part of the solution instead of the problem. While you should hire a pest control company to cover long-term prevention, ForRent.com recommends that tenants take the following precautions: Maintain a tidy kitchen area, and store leftover cuisine in air-tight Tupperware Frequently inspect window sills to confirm they are free of cracks Dust frequently occupied and dormant areas on a consistent basis Move furniture around to reduce the chances of pests forming a colony Ensure screens, exhaust vents and chimneys are free of tears or other defects. —Trevor Henson

Apartment Association of Orange County 2016 Resource Guide

Pest Control ACCESS EXTERMINATOR SERVICE, INC. 1230 N. Jefferson, Suite H Anaheim, CA 92807 (714) 630-6310 LLOYD PEST CONTROL 566 E Dyer Road Santa Ana, CA 92707 (714) 825-3558, Fax (714) 979-3512 XT-2000 10054 Prospect Ave., Suite P Santee, CA 92071 (619) 542-8469, Fax (619) 542-8471 DEWEY PEST CONTROL 4623 De Soto Street San Diego, CA 92109 (858) 717-7364, Fax (858) 272-1735 GREENTECH HEAT SOLUTIONS 4010 San Antonio Road Yorba Linda, CA 92886 (951) 833-6860 WESTERN EXTERMINATOR CO. 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199

Apartment Association of Orange County 2016 Resource Guide

1-800-223-2847 BadNewsForBugs.com

Apartment Association of Orange County 2016 Resource Guide

WIN!

Don’t gamble with your property! Access is a sure bet!

714-630-6310 www.accessext.com/

Eco-Friendly Solutions 48

•

Complete Termite & Pest Control

Apartment Association of Orange County 2016 Resource Guide

Termites!!!!

NO TENANT MOVE OUTS

Guaranteed! XT-2000 ORANGE OIL PLUS TERMITE SERVICE: • • • • • • • • • • • •

No Tenant Displacement Free Comprehensive Inspection No Utility Cut-Off Minimally Invasive Procedure Least Toxic/Low Impact Products No Security Concerns 2 Year Full Structure Warranty (includes Annual Check-Ups and Treatments) Renewable Options Fully Licensed, Bonded and Insured (NO Sub-Contracted Personnel) Preventative Treatments Included (where applicable) No Roof Insurance Required No ADA Liabilities Let XT-2000’s Experts in Termites and Wood Destroying Organisms resolve your tenant’s termite concerns.

Great smell of Oranges!

888-458-2392 www.XT2000.com

Apartment Association of Orange County 2016 Resource Guide

How Accurate is Your Resident Screening? If you’re not using the AAOC, it might not be as accurate as you think. Recent studies have shown that AAOC eviction history is anywhere up to 50% more accurate than its leading competitors. We also offer Nationwide Criminal searches at a fraction of the cost of doing standard county searches. This means your company could be renting to tenants who have been convicted of a crime or evicted from a property in the past. They have learned how to work the system and aren’t afraid to do it again. Don’t let this happen to you! Call AAOC now and say “NO” to tenants who abuse your property and your wallet.

Dependable Eviction History Not sure if your Eviction History is pulling the results you need? The AAOC has thoroughly tested their system to leading competitors and have studies showing our records are up to 50% more accurate. We show you the results that could have saved you time and more importantly, money!

Nationwide Criminal Searches Waiting days for a County Criminal Search to return on a prospective tenant is now a thing of the past; with continuously updated online databases the AAOC is able to offer you instant Nationwide Criminal searches at a fraction of the cost. This will allow you to keep your property crime-free and also save you from potential liability.

Call us TODAY to get started! (714) 245-9500

Apartment Association of Orange County 2016 Resource Guide

Roofing A new roof is a major investment, so before you hire a roofing contractor, it pays to ask a few questions. Getting estimates is the easy part, but the contractor who promises to the job done fastest and cheapest, isn’t always the best choice. When you are looking for a reputable roofing company here are a few questions and things to check out first: 1. Contractor References

Ask for a list of the contractors last 3 clients, otherwise he will only show you his best references. It is also important to talk to recent clients because their experience is a good indicator of what you can expect.

2. How long Has the Roofing Contractor been in Business?

Longevity is a good indicator of quality & service.

3. Proof of Insurance

A roofing contractor should carry commercial liability insurance to protect his clients from unforeseen events that can occur during a project. If the company doesn’t show you a certificate of insurance when they submit their proposal, ask to see a copy of the policy and call the # to make sure it is still valid.

4. Get a copy of the Manufacturer’s Warranty

Ask the contractor to provide a copy of the manufacturer’s warranty for the roofing materials. Not only does this warranty let you know your rights concerning a defective roofing product, it also details circumstances that can void the warranty.

5. Maintenance Program

Find out if the roofing company offers a preventative maintenance program. Regular inspections and upkeep protect the life of your new roof by identifying and fixing potential problems before they require major roof repair.

6. Industry Membership & Affiliations

Find out what trade associations the roofing contractor belongs to. A reputable roofing company often holds memberships in a variety of trade and professional associations. Membership in a variety of associations signify the roofing company’s commitment to their client’s needs.

Apartment Association of Orange County 2016 Resource Guide

Roofing BIENEK ROOFING 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 MCCARTHY ROOFING INC. 625 W. Katella Ave.,Suite 29 Orange, CA 92867 (714) 538-3330, Fax (714) 538-3301 ROYAL ROOFING.COM (RWS&P,INC.) 6831 Suva Street Bell Gardens, CA 90201 (562) 928-1200, Fax (562) 928-1288 BISHOP INC. 1429 W. Collins Orange, CA 92867 (714) 264-6120 CENTRAL ROOFING COMPANY 555 W. 182nd Street Gardena, CA 90248 (310) 527-6770, Fax (310) 527-6777 GUARDIAN ROOFS BY SUDDUTH CONSTRUCTION INC. 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 MCCORMACK ROOFING,WEATHER PROOFING & CONSTRUCTION 1260 N. Hancock St., Suite 108 Anaheim, CA 92807 (714) 777-1258, Fax (714) 276-0692 PREMIER ROOFING & BUILDING CO.INC. 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155, Fax (714) 573-0157

Apartment Association of Orange County 2016 Resource Guide

We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Overlooking these issues will cost you more in the long run. You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

714-538-3330 CA License #910068

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

Apartment Association of Orange County 2016 Resource Guide

(714) 630-0500 • (582) 928-1200 • (310) 271-9095 • (818) 755-8515

Apartment Association of Orange County 2016 Resource Guide

Security & Towing Deciding What Kind of Security Should Be Hired — It is important to know that hiring a security contractor, whether limited or extensive, armed or unarmed, is a serious business and not to be taken lightly. Different kinds of security guards are appropriate for different situations. One important issue is whether you would like security at your site to be provided by a uniformed or plainclothes guard. The main goal for hiring a uniformed security guard is deterrence. The main goal for hiring a plainclothes security guard is apprehension. After deciding what kind of security to hire, you must determine whether the security guard should be armed or unarmed.There are many costs and benefits to be considered when choosing an armed versus unarmed security guard. The following should help you analyze the issue and determine what is in the best interest of your institution. Armed Security Guards — It is important to determine if hiring armed security guards meets your institution’s expectations for security. Realize that armed guards may utilize deadly force. Determine the training qualifications the security guards have with firearms. Determine the contractor’s policy on the use of weapons with regard to deadly force. Keep in mind moral questions when hiring an armed security guard. You should determine whether the members of your institution will accept an armed guard on the premises. Please note that special care should be taken if your institution serves many young people. Schools should be particularly concerned with the message an armed guard conveys to students, parents and staff. Consider the cost effectiveness of an armed guard. They are much more expensive than unarmed security, due to licensing and training requirements. Decide whether the presence of a weapon may escalate the possible use of force and violence which otherwise may not occur. Insurance maybe adversely affected by the presence of an armed guard. Unarmed Security Guards — Use of deadly force is neither desired nor required. Unarmed security guards often provide the same deterrent as armed guards without the risk of deadly force. The protection afforded by unarmed guards is less expensive and may incur less liability and insurance.

Apartment Association of Orange County 2016 Resource Guide

Security & Towing DEDICATED TRANSPORTATION SERVICES 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 530-8697 PLATT SECURITY 3275 E. Grant Street Signal Hill, CA 90755 (562) 986-4484, Fax (562) 986-4487 VILLAGE PATROL 151 N Tustin Ave., Suite C3 Tustin, CA 92780 (714) 396-7187, Fax (760) 946-4677 CALIFORNIA SAFETY AGENCY 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 TO’ AND MO’ TOWING 518 N. Poinsettia Avenue Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042

Apartment Association of Orange County 2016 Resource Guide

SERVICING ORANGE COUNTY

edicated Transportation Services provides personalized towing services to Apartment Complexes, Homeowner Associations, Commercial Centers, Industrial Complexes, Parking Lots and many other types of Private Properties. DTS strives to assist property owners and their representatives in providing the best parking solutions for their customers, residents and visitors. Even the most modern developments have only so many allotted spaces, control with careful and professional monitoring are the solutions DTS provides. Illegally parked vehicles are not only an inconvenience to everyone, they are a serious safety hazard when blocking access and fire lanes. Rapid and respectful legal removal is the best

solution, we at DTS are the experts! DTS assists you not only in the day-to-day operations, we also help and guide you through the entire preparation, set-up and compliance process.

“Dedicated To Solutions” After many years in the tow business, DTS was formed specifically to provide private property impound services.

24-Hour On-Site Dispatch! DTS can monitor and remove all types of offending or illegally parked vehicles on your property by patrol or request DTS offers many products and services to properties we service For No Charge. Dedicated Transportation Services provides helpful Management Tools & Documents to our Customers...

Call to see how we can be of service to you. (714) 530-TOWS (8697) • Fax (714) 530-8011 www.DedicatedTransportationServices.com

Apartment Association of Orange County 2016 Resource Guide

VILLAGE PATROL, INC. “FOR ALL YOUR COURTESY PATROL NEEDS”

We deliver cost-effective licensed and insured professional security officers for all of your personal and business needs: • Unarmed Officers certified and trained with baton, mace, and radio procedures. • Standing Guard Services for all types of properties. • Mobile Patrol Units using marked vehicles equipped with radio dispatched communication. • Escort and Special Event Services for all your needs.

Joe Cervantes Director of Operations

714.396.7187 P.P.O. 13923

www.villagepatrol.com email: vilapatrol@aol.com

Serving Orange, Riverside, San Diego, San Bernardino, and LA Counties

Apartment Association of Orange County 2016 Resource Guide

Platt Security, Inc. “IN THE PURSUIT OF EXCELLENCE ADEQUACY IS UNACCEPTABLE”

THE NAME “PLATT” In the Southern California area, the name PLATT is synonymous with highly trained professionally security officers. The Platt family has resided in Long Beach since 1925 and has over eighty years of combined Law Enforcement experience with the Long Beach Police Department. These years of dedicated service are a testimony to our family’s commitment to the community and making it a safer place to live and work.

All Your Security Needs • • • • • • • •

Armed Security Officers Unarmed Security Officers Executive Protection Residential Patrol Service Residential Alarm Systems Commercial Alarm Systems Closed Circuit Television Audio & Video Surveillance

• • • • • • • •

Electronic Access Control Criminal Investigations Civil Investigations Undercover Employees Missing Persons Search Loss Prevention Programs Background Checks Security Consulting

State Licenses PPO# 6872, ACO# 3639, PI# 16004 Platt Security, Inc., 3275 E. Grant Street Signal Hill, CA 90755 Phone: (562) 986-4484 Fax: (562) 986-4487 www.plattsecurity.com

Apartment Association of Orange County 2016 Resource Guide

360 22nd Street, Suite 240, Oakland CA 94612

The Benefits of AAOC Membership

Membership with the Apartment Association of Orange County is an indispensable asset for successful rentalhousing owners, property management companies and suppliers. See what your peers have to say about being members with us: “The Legislative updates give me comfort knowing someone is watching out for the rental-housing industry and letting me know how I can get involved.” — Caldwell Properties “Not a week goes by without gaining a new customer from the ads in the magazine or our exhibits at the trade shows.” — Ray Harmon, R & B Wholesale Distributors “Having been a member for over 30 years, I have learned that if not for the AAOC, it would be much harder to run my business. Not only do they provide forms and educational programs, but I am also able to get personal assistance from the staff.” — Brand Properties “The long term relationship between AAOC and WASH has been good. Our company has made many valuable contacts within AAOC throughout the years.” — Tracy McMehon, WASH Multifamily Laundry Systems “To be successful in our business, our clients look to us to be experts in the Orange County market, recent trends and changing political tides. Our membership with the AAOC allows us resources to understand the information we need to deliver on our promise. It is a valuable tool and one of our most important relationships.” — Tim Gorman, WR Gorman & Associates Owner & Property Management Benefits Include:

Supplier Benefits Include:

• Membership with National Apartment Association

• Membership with California Rental Housing Association

• Subscription to Apartment News magazine

• Subscription to UNITS magazine

• Legislative Advocacy — City, County, State & Federal

• Listing in Annual Resource and Legislative Guide

• Landlord-Tenant Advice & Guidance

• Listing in Apartment News Product & Service Council Buyers’ Guide

• Downloadable Legal & Operational Forms Collection • Annual Resource and Legislative Guide • Pre-screened Service Provider Directory • Resident Screening Services • Educational Meetings & Seminars • Annual Trade Show & Conference • Industry Networking Events

• Listing in online Service Provider Directory • Networking Events & Sponsorship Opportunities • Annual Reverse Trade Show • Annual Trade Show & Conference — discount available • Advertising in Apartment News — discount available • Usage of our Product & Service Council logo for your marketing materials and website

Apartment Association of Orange County 2016 Resource Guide

Product & Service Members Service 1st

Accounting Services HMWC, CPAs & Business Advisors 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200

Law Office of Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/ trusts/powers of atty), Incorporation/LLC.

Property Owners Protection

17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 www.poppusa.com

Air Conditioning & Heating Coast Plumbing, Heating & Air 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Ferguson Enterprises

2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

KIVA Kitchen & Bath

17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com Major appliances for apartments.

L and D Appliance Corp.

11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 www.lndappl.com

R&B Wholesale Distributors, Inc. 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 www.service-1st.com Flat rate prices for all apartments. Certified Boiler Specialist.

Spicer Mechanical

1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 www.spicermechanical.com

Antimicrobial Services Biosweep of North Orange County 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 biosweep.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Apartment Market Research Data ALN Data

2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 www.alndata.com Apartment data and market research

Apartment SEO

7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 apartmentseo.com Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com

18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 #1 nationwide provider of information and advertising services.

Axiometrics, Inc.

14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 www.axiometrics.com

Pierce-Eislen

9200 E. Pima Center Pkwy., Suite 150 Scottsdale, AZ 85258 (480) 663-1149, Fax (480) 663-6269 www.pi-ei.com

Continued on page 64

Apartment Association of Orange County 2016 Resource Guide

South Coast Real Estate & Property Management

Continued from page 63 SatisFacts c/o Internet Brands 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Apartment Rental Publications & Services Apartment SEO

7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 apartmentseo.com Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com

18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 #1 nationwide provider of information and advertising services.

Apartment Guide

Orange County Publisher 2381 E. Winston Rd. Anaheim, CA 92806 (714) 956-5376, Fax (714) 635-1364

Apartment Finder

3190 Airport Loop, Suite J2 Costa Mesa, CA 92626 (714) 545-3040, Fax (714) 545-3044

For Rent Media Solutions

32 Executive Park, Suite 150 Irvine, CA 92614 (877) 853-9556, Fax (949) 261-9126 www.forrent.com

Move

30700 Russell Ranch Road Westlake Village, CA 91362 (714) 673-9262 www.move.com

1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085

Real estate brokerage and property management.

Appraisal Lee Walker Appraisals

747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

Asphalt Sales & Service Ben’s Asphalt & Maintenance Co., Inc. 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

H.H.H. Commercial General

PO Box 2251 Pico Rivera, CA 90662 (562) 402-5440 www.hhhconstruction.weebly.com General Contractor specializing in tenant improvements, remodels, roofs, concrete, masonry, asphalt, stucco, landscaping.

M & M Contracting, Inc.

3865 S. Main St. Santa Ana, CA 92707 (714) 549-0256, Cell (949) 375-0187, Fax (714) 549-0258 www.mandmcontractinginc.com Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

NPG — Nelson Paving

PO Box 1515 Perris, CA 92572 (951) 940-0200, Fax (951) 940-9192 www.npgasphalt.com General Engineering Contractor specializing in Asphalt Pavement

Asset Management

Online apartment guide.

Orange County Register

Point Blank Consulting

Zillow Rental Network

Provides consultation services to firms in the multifamily industry.

625 N. Grand Ave Santa Ana, CA 92701 (714) 796-7038, Fax (714) 796-2328 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 www.zillow.com

Apartment/Student Housing RokitNow

26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 www.rokitnow.com

17 Fanpalm Irvine, CA 92620 (714) 227-4363 www.pointblankconsulting.net

Bath Renovations Buffalo Maintenance, Inc.

202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Text messaging services to help communicate with your customers.

Apartment Association of Orange County 2016 Resource Guide

California Bath Restoration

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 Complete kitchen and bath restoration and refinishing company.

Nova Contractors, Inc.

2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 www.novacontractors.net Apartment Turnover Specialists.

NU-SHINE Construction Svcs. Inc 2113 W. Edinger Avenue #A Santa Ana, CA 92704 (714) 546-3058, Fax (714) 966-2804 www.nu-shine-inc.com

South Coast Construction & Repair

1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 www.southcoastconstructionandrepair.com Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured.

Western Multi-Family Renovation PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Boiler Systems, Water Heaters California Rooter & Plumbing 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242 Plumbing and drain cleaning services.

Coast Plumbing, Heating & Air 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Debinaire Company

Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Delta Mechanical

6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Ferguson Enterprises

2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Home Depot

3800 West Chapman Avenue Orange, CA 92868 (714) 940-3500, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

Orco Apartment Supply, Inc.

6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

R&B Wholesale Distributors, Inc. 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

Reliable Rooter & Plumbing

2925 College Ave #A12 Costa Mesa, CA 92626 (949) 673-5600, Fax (714) 540-1037 www.reliablerooter.com Complete plumbing & drain services since 1992. You can rely on us.

Service 1st

2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 www.service-1st.com Flat rate prices for all apartments. Certified Boiler Specialist.

Spicer Mechanical

1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 www.spicermechanical.com

Water Heaters Only, Inc.

970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 www.waterheatersonly.com Water heater repair and replacement including residential, tankless, and commercial

Water Heater Man, Inc.

Delta is the nationâ&#x20AC;&#x2122;s largest plumbing, HVAC and repiping company.

Enovative Group

242 Hampton Drive Venice, CA 90291 (714) 580-8150 www.enovativegroup.com

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net Water Heater/boiler service and installation.

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Continued on page 66

Apartment Association of Orange County 2016 Resource Guide

R&B Wholesale Distributors, Inc.

Continued from page 65

Buying Group Professional Apartment Services

3 Cala Moreya Laguna Niguel, CA 92677 (800) 875-0250 x 1015, Fax (713) 974-6889 drecord@pasonline.com

2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

Stair Nosing, LLC

26131 Marguerite Parkway, Ste E Mission Viejo, CA 92682 (949) 215-5732, Fax (949) 215-5735 www.stairnosing.com

Carpentry, Carpet Sales & Service

Stainless steel stairnosings for any flooring material or step.

Brent Collins Construction

134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 www.turnaroundsolutions.info

5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

The Cabinet Depot, Inc.

7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 www.thecabinetdepot.com

Turnaround Solutions, LLC

We are a full service company specializing in interior renovations and unit turns.

Carpet Cleaning Nova Contractors, Inc.

2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 www.novacontractors.net Apartment Turnover Specialists.

Collections

Kitchen & bathroom remodeling, cabinet, granite, installations.

Home Depot

3800 West Chapman Avenue Orange, CA 92868 (714) 940-3500, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

Lowe’s — Irvine

13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 www.lowes.com

Orco Apartment Supply, Inc.

6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

Premier Roofing & Building Co Inc. 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

R3 Construction, Inc.

15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 www.r3construction.com

Todd A. Brisco & Associates

1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 www.briscoassociates.com Business litigation, real estate law landlord/tenant and healthcare issues.

Duringer Law Group, PLC

181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

Fast Eviction Service

474 W. Orange Show Rd. San Bernardino, CA 92408 (909) 332-6200, Fax (909) 889-3900 www.fastevict.com Attorney Owned and Operated Eviction and Collections Since 1979.

On-Site.com

409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 www.on-site.com

David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005

Specializing in residential & commercial evictions.

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Apartment Association of Orange County 2016 Resource Guide

Commercial Gas Grills & Patio Heaters AEI Corporation

2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 www.aeicorporation.com

Tax and Financial Group

4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 www.tfgroup.com Business Succession, Estate and Tax Strategy and Investment Planning.

Defining the commercial outdoor grill and patio heat experience since 1966.

Deck Coatings, Magnesite Repairs, Waterproofing

Concrete Maintenance & Repair

Brent Collins Construction

Ben’s Asphalt & Maintenance Co., Inc. 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 www.bensasphalt.com

Asphalt, paving, concrete, seal coating, striping, ADA compliant.

DirecSupply, Inc.

7120 Brittmore Rd., Suite 400 Houston, TX 77041 (323) 213-6021 www.direcsupply.com

5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

EmpireWorks

H.H.H. Commercial General

M & M Contracting, Inc.

NPG — Nelson Paving

PO Box 1515 Perris, CA 92572 (951) 940-0200, Fax (951) 940-9192 www.npgasphalt.com General Engineering Contractor specializing in Asphalt Pavement

Consulting Investment Capital Real Estate 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 www.investmentcapitalre.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

NPM Staffing

2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 www.npmstaffing.com

Point Blank Consulting

17 Fanpalm Irvine, CA 92620 (714) 227-4363 www.pointblankconsulting.net

1682 Langley Avenue Irvine, CA 92614 www.empireworks.com Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

McCarthy Roofing

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Premier Roofing & Building Co Inc. 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Door Locks & Hardware Kwikset

19701 Da Vinci Lake Forest, CA 92610 (949) 672-4379 Kwikset manufactures and markets a complete line of door locks and hardware.

Doors & Windows 21st Century Doors & Windows 10005 Muirlands Blvd, Ste A Irvine, CA 92618 (949) 215-1170 www.21stdoors.com

Lowe’s — Irvine

13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 www.lowes.com

Provides consultation services to firms in the multifamily industry.

Apartment Association of Orange County 2016 Resource Guide

Continued on page 68

Commercial Fire Protection

Continued from page 67 R Construction, Inc. 3

15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 www.r3construction.com Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Premier Roofing & Building Co Inc. 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Republic Windows & Doors

2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 Window & door replacement specialists.

Draperies/Blinds/Window Coverings Apex Window DĂŠcor

10542 McFadden Ave. Garden Grove, CA 92843 (714) 531-1266, Fax (714) 532-2466 www.apexwindowdecor.com

Bridges Vertical Blind Mfg

15635 Commerce Ln Huntington Beach, CA 92649 (714) 898-7933, Fax (714) 898-5944 Flooring and window coverings.

Orco Apartment Supply, Inc.

6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

R&B Wholesale Distributors, Inc. 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

The Awning Company

17 Hammond, Suite 406 Irvine, CA 92618 (949) 325-5624 www.theawningcompanyca.com

Electrical

19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 www.commercialfireprotection.com Fire Life Safety.

KD Electric

17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 www.kdelectric.com

Orco Apartment Supply, Inc.

6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

R&B Wholesale Distributors, Inc. 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

Service 1st

2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 www.service-1st.com Flat rate prices for all apartments. Certified Boiler Specialist.

Elevator Services Performance Elevator Contractors, Inc. 449 W. Allen Avenue, Suite 112 San Dimas, CA 91773 (909) 306-8701 www.performanceelevator.com

Providing exceptional service for competitive prices.

Environmental Consulting & Training American Environmental Specialists, Inc. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training.

Enovative Group

242 Hampton Drive Venice, CA 90291 (714) 580-8150 www.enovativegroup.com Manufacturer of Demand Controls For Domestic Hot Water Systems.

National Econ Corp.

1899 S. Santa Cruz St. Anaheim, CA 92805 (714) 978-6320, Fax (714) 978-6323 www.nationalecon.com

Bishop Inc.

1429 W. Collins Orange, CA 92867 (714) 264-6120 www.bishopinc.net General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Apartment Association of Orange County 2016 Resource Guide

Environmental Services

Fencing & Gates

American Environmental Specialists, Inc.

Brooker Associates

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training.

Design Build Contractor specializing in exterior restoration and fencing.

15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338

PO Box 928 La Habra, CA 90633 (562) 267-0390 www.brookerassociates.com

Biosweep of North Orange County

Buffalo Maintenance, Inc.

Organic all-surface protection of pathogens, fungi and mold for up to one year.

D & D Technologies Gate Hardware

2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 biosweep.com

Dick Wardlow Insurance Brokers

233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Wesierski & Zurek, LLP

One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 twww.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

Evictions

202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 www.ddtechglobal.com

Premier Roofing & Building Co Inc. 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Financial Planning

ACI Commercial Insurance Broker, Inc.

Brennan Law Group

67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 www.MBrennanLaw.com

505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Duringer Law Group, PLC

Axiometrics, Inc.

Specializes in landlord/tenant law, debt collection, eviction.

Diversified Investment Strategies

181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Fast Eviction Service

474 W. Orange Show Rd. San Bernardino, CA 92408 (909) 332-6200, Fax (909) 889-3900 www.fastevict.com Attorney Owned and Operated Eviction and Collections.

National Center for Audio & Video Forensics 9230 W. Olympic Blvd., Ste. 204 Beverly Hills, CA 90212 (213) 973-7811 www.ncavf.com

Security video enhancements to aid in evictions and insurance claims.

Wesierski & Zurek, LLP

One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 www.axiometrics.com 32565 B. Golden Lantern #245 Dana Point, CA 92629 (866) 261-0104 www.diversified1031.com

HMWC, CPAs & Business Advisors 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200

Fire & Flood Restoration Biosweep of North Orange County 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 biosweep.com

Organically, permanently removes tobacco, pet urine, curry, mold and smoke odors. Guaranteed.

Continued on page 70

Apartment Association of Orange County 2016 Resource Guide

Buffalo Maintenance, Inc.

Continued from page 69 Emergency Services Restoration, Inc. 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 www.esr24.com

202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

South Coast Construction & Repair

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

Interstate Restoration

4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Premier Roofing & Building Co Inc. 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Heating & Air Conditioning Coast Plumbing, Heating & Air 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Delta Mechanical

6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825 Delta is the nation’s largest plumbing, HVAC and repiping company.

Restore 247

Ferguson Enterprises

Fire Extinguishers

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Commercial Fire Protection

KIVA Kitchen & Bath

Fire Life Safety.

Major appliances for apartments.

2331 E. Foothill Blvd. Pasadena, CA 91107 (310) 279-6482 www.restore247.com

2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 www.ferguson.com

19900 MacArthur #640 Irvine, CA 92612 (888) 308-3473 www.commercialfireprotection.com

17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com

Shield Fire Protection

L and D Appliance Corp.

Fire sprinkler inspections, repairs, emergency service. Fire extinguisher and backflow tests and inspections.

R&B Wholesale Distributors, Inc.

29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 www.shieldfireprotection.com

Garage Doors Republic Garage Doors

11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 www.lndappl.com 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

Service 1st

Handyman

Flat rate prices for all apartments. Certified Boiler Specialist.

Brent Collins Construction

5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more.

2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 www.service-1st.com

Spicer Mechanical

1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 www.spicermechanical.com

Apartment Association of Orange County 2016 Resource Guide

Property Owners Protection

Insurance ACI Commercial Insurance Broker, Inc. 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

Brian Berg Insurance Services, Inc. 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 www.bbisinc.com

17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 www.poppusa.com

Rey Insurance Services, Inc.

27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 www.reyinsuranceservices.com

Tax and Financial Group

4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 www.tfgroup.com

CoreLogic

201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

Business Succession, Estate and Tax Strategy and Investment Planning.

TWFG Insurance

We are the leading screening and risk management provider for the multifamily industry.

Dick Wardlow Insurance Brokers

233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Farmer’s Insurance — Theresa Simes Agency 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 www.farmersagent.com/tsimes

Insurance for apartments, business, auto, home, life, etc.

Hayward Tilton & Rolapp Insurance Assoc. 888 S. Disneyland Drive, Suite 400 Anaheim, CA 92802-1846 (714) 905-1923x3104, Fax (714) 905-1910 ericm@htrinsure.com — www.htrinsure.com Commercial, Personal & Health Insurance.

ISU — The Olson Duncan Agency 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

Nelson & Associates, LLC

1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 www.nelsoninsure.com

PHD Insurance Brokers, Inc.

12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured).

1418 S. Euclid Street Fullerton, CA 92832 (562) 212-0856

Internet Services Apartment SEO

7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 apartmentseo.com Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com/LA Times

18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 #1 nationwide provider of information and advertising services.

Move

30700 Russell Ranch Road Westlake Village, CA 91362 (714) 673-9262 www.move.com Online apartment guide

SatisFacts c/o Internet Brands 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 www.satisfacts.com

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Zillow Rental Network

1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 www.zillow.com

Kitchen Renovations Buffalo Maintenance, Inc.

202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Continued on page 72

Apartment Association of Orange County 2016 Resource Guide

Ferguson Enterprises

Continued from page 71

2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 www.ferguson.com

The Cabinet Depot, Inc.

7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 www.thecabinetdepot.com

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Kitchen & bathroom remodeling, cabinet, granite, installations.

California Bath Restoration

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 Complete kitchen and bath restoration and refinishing company.

South Coast Construction & Repair

Lowe’s — Irvine

13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 www.lowes.com

Mailboxes

Orco Apartment Supply, Inc.

6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters

Western Multi-Family Renovation

R&B Wholesale Distributors, Inc.

PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 www.wmrprojects.com

2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Mold Remediation

Landscapes/Hardscapes H.H.H. Commercial General

Mineral Wells Landscaping & Building Inc. P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 www.mineralwellslb.com

American Environmental Specialists, Inc. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training.

Biosweep of North Orange County 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 biosweep.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Interstate Restoration

Pavescapes

1340 E. Pomona Street Santa Ana, CA 92705 (714) 581-5931, Fax (714) 380-5414 www.pavescapesinc.com

4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 www.interstaterestoration.com

Install 1” thick pavers over existing concrete.

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Turnaround Solutions, LLC

Natural Gas Consulting

134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Lighting DirecSupply, Inc.

Natural Gas Consulting, LLC

5753-G East Santa Ana Canyon Rd., Suite 630 Anaheim Hills, CA 92807 (714) 974-4291, Fax (888) 361-4649 www.naturalgasconsultingllc.com Gas Safety, Efficiency, Conservation, Nat’l Gas Equip./Pressure Issues. AQMD Equip. & Compliance Issues. Also Earthquake Preparedness.

7120 Brittmore Rd., Suite 400 Houston, TX 77041 (323) 213-6021 www.direcsupply.com

Apartment Association of Orange County 2016 Resource Guide

R&B Wholesale Distributors, Inc.

Notary Services

2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

TWFG Insurance

1418 S. Euclid Street Fullerton, CA 92832 (562) 212-0856

Salvador Munguia Painting Co.

Odor Removal Biosweep of North Orange County 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 biosweep.com

417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006, Fax (714) 986-9181 www.salvadormunguiapaintingco.com

Turnaround Solutions, LLC

Organically, permanently removes tobacco, pet urine, curry, mold and smoke odors. Guaranteed.

Online Rent Payment

134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Parking Enforcement

RentPaidOnline

Dedicated Transportation Services

PO Box 538 Mosier, OR 97040 (727) 200-5002 www.rentpaidonline.com

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034

Providing the most rent payment options in the industry.

www.dedicatedtransportationservices.com

Outdoor Furniture & Refinishing

Plumbing Sales, Drain Cleaning

Texacraft Furniture

California Rooter & Plumbing

6223 City Lights Drive Aliso Viejo, CA 92656 (949) 228-2008, Fax (888) 827-2898 www.texacraft.com Largest multi-family suppliers of contract furniture in the country.

Plumbing and drain cleaning services.

Coast Plumbing, Heating & Air 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Paint Sales & Service

Bienek Roofing

9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 www.teambienek.com

Bishop Inc.

Delta Mechanical

6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825 Delta is the nationâ&#x20AC;&#x2122;s largest plumbing, HVAC and repiping company.

DirecSupply, Inc.

1429 W. Collins Orange, CA 92867 (714) 264-6120 www.bishopinc.net General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

EmpireWorks

7120 Brittmore Rd., Suite 400 Houston, TX 77041 (323) 213-6021 www.direcsupply.com

Discount Drain & Plumbing Repair 13461 Pumice St. Norwalk, CA 90650 (562) 619-5283, Fax (562) 483-0572

1682 Langley Avenue Irvine, CA 92614 www.empireworks.com Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Nova Contractors, Inc.

1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242

2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 www.novacontractors.net

Enovative Group

242 Hampton Drive Venice, CA 90291 (714) 580-8150 www.enovativegroup.com Manufacturer of Demand Controls For Domestic Hot Water Systems.

Apartment Turnover Specialists.

Continued on page 74

Apartment Association of Orange County 2016 Resource Guide

Continued from page 73

Property Management AIM Properties

Ferguson Enterprises

2750 S. Towne Ave.â&#x20AC;ŠPomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

LA Hydro-Jet & Rooter Service, Inc. 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984

Mineral Wells Landscaping & Building Inc. P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 www.mineralwellslb.com

Orco Apartment Supply, Inc.

6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

Platinum Plumbing Services, Co. 1345 N. Red Gum, Suite 1 Anaheim, CA 92806 (714) 632-7000, Fax (714) 854-7731

R&B Wholesale Distributors, Inc. 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 www.rbdist.com

Reliable Rooter & Plumbing

2925 College Ave #A12 Costa Mesa, CA 92626 (949) 673-5600, Fax (714) 540-1037 www.reliablerooter.com Complete plumbing & drain services since 1992. You can rely on us.

Service 1st

531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 www.aimproperties.net

Allen Properties

1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 www.allenproperties.net Property Management Services/Investments.

Axiometrics, Inc.

14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 www.axiometrics.com

Consensys Property Management 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 www.consensyspm.com

CoreLogic

201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com We are the leading screening and risk management provider for the multifamily industry.

DM Smithco

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983

Dunlap Property Group

801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 www.dpgre.com

JLE Property Management

2510 N. Grand Santa Ana, CA 92705 (714) 270-8048 www.service-1st.com Flat rate prices for all apartments. Certified Boiler Specialist.

Western Multi-Family Renovation PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Power Washing Advanced Powerwashing 8502 E. Chapman Ave #148 Orange, CA 92869 (714) 892-5026 advpowerwashing.com

202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 denise@jle1.com

Lâ&#x20AC;&#x2122;Abri Management, Inc.

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com Full service property management provider for 16+ units.

The Management Works 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com

We provide apartment property management in Southern California

Power washing of walkways, dumpsters, parking areas, trash chutes.

Apartment Association of Orange County 2016 Resource Guide

Monterey Group

16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978

NPM Staffing

WSH Management

18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 www.npmstaffing.com

15+ years of experience in managing multi-family and senior apartments.

PMI Orange County

201 Spea Street San Francisco, CA 94105 (415) 336-3532 www.corelogic.com

4010 Barranca Pkwy, Ste 100 Irvine, CA 92604 (949) 202-0494, Fax (949) 202-0495 www.pmiorangecounty.com

Point Blank Consulting

17 Fanpalm Irvine, CA 92620 (714) 227-4363 www.pointblankconsulting.net Provides consultation services to firms in the multifamily industry.

Prestige Property Management 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 www.prestige-pm.com

Property Management Software CoreLogic

We are the leading screening and risk management provider for the multifamily industry.

RokitNow

26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 www.rokitnow.com Text messaging services to help communicate with your customers.

Property Management Staffing & Training JWilliams Staffing

Full Service Real Estate.

ProActive Realty Investments 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Reynolds Realty Advisors

3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 1, Direct (949) 278 3430 www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

Satellite Management Co.

1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777

South Coast Real Estate & Property Management 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085

Real estate brokerage and property management.

Steadfast Management Company, Inc. 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222

Sullivan Property Management

2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 www.sullivanpm.com

18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 205-1923

NPM Staffing

2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 www.npmstaffing.com

Career Strategies

3090 Bristol St., Suite 650 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Point Blank Consulting

17 Fanpalm Irvine, CA 92620 (714) 227-4363 www.pointblankconsulting.net Provides consultation services to firms in the multifamily industry.

Renoir Staffing, LLC

1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 www.renoirstaffing.com For 30 years, we have provided qualified employees to the property management industry.

Rain Gutters Argos Systems

11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets

40 Years of Property Management Experience in Orange County.

Apartment Association of Orange County 2016 Resource Guide

Continued on page 76

Diversified Investment Strategies

Continued from page 75

32565 B. Golden Lantern #245 Dana Point, CA 92629 (866) 261-0104 www.diversified1031.com

McCarthy Roofing

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Exchange Resources

3570 Camino del Rio North, Ste. 100 San Diego, CA 92108 (714) 269-1285, Fax: (619) 528-4290 www.exchangeresources.net

Resident Screening On-Site.com

409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 www.on-site.com

TransUnion

12609 Belmont Pl Cerritos, CA 90703 (562) 202-8770 www.Rentalscreening.transunion.com

The 1031 exchange provides a tax deferral of the sale of investment property.

HMWC, CPAs & Business Advisors 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200

South Coast Investment Advisors, LLC

TransUnion offers resident screening and analytics to multifamily operations.

4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 www.southcoastinvest.com

Satellite TV

Tax and Financial Group

Multicom, Inc.

2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 www.teammulticom.com

Security Systems ASSA ABLOY Door Security Systems 12505 Saltford Circle Fishers, IN 46037 (317) 468-3120 www.assaabloydss.com

Business Succession, Estate and Tax Strategy and Investment Planning.

Trash Services Royal Junk Removal 360 E. 1st Street #240 Tustin, CA 92780 (949) 800-9935

The ultimate in junk removal and trash elimination.

Utilities & Sub Metering

Multicom, Inc.

2915 E. La Jolla Anaheim, CA 92806 (800) 528-1102, Fax (602) 553-8100 www.teammulticom.com

Delta Mechanical

6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825 Delta is the nationâ&#x20AC;&#x2122;s largest plumbing, HVAC and repiping company.

Signs

NWP Services Corporation

PRO Image Signs

11299 Slater Ave. Fountain Valley, CA 92708 (714) 662-7974, Fax (714) 662-7218 www.proimagesignsllc.com Property mgmt., towing, traffic, real estate and custom signs. Banners and vehicle wraps.

Tax & Financial Planning ACI Commercial Insurance Broker, Inc. 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 www.aciinsure.com

Commercial & Personal Lines. Insurance advisor of financial planning services.

4001 MacArthur Blvd #300 Newport Beach, CA 92660 (949) 223-8306, Fax (949) 223-8101 www.tfgroup.com

535 Alton Blvd. Suite 1100 Costa Mesa, CA 92626 (949) 735-2625 www.nwpsc.com

Utility Management and Energy Management.

Southern California Edison Multi Family Program 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 www.sce.com

Western Multi-Family Renovation PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 www.wmrprojects.com

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Apartment Association of Orange County 2016 Resource Guide

Home Depot

Waterproofing Brent Collins Construction

5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

202 E. Broadway Anaheim, CA 92805 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

McCormack Roofing Weatherproofing & Construction 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 www.mccormackroofing.com

3800 West Chapman Avenue Orange, CA 92868 (714) 940-3500, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

Lowe’s — Irvine

13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 www.lowes.com

Milgard Windows & Doors

26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 milgard.com Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Premier Roofing & Building Co Inc.

R3 Construction, Inc.

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 www.premierroofingsocal.com

Website Development/Online Advertising Apartment SEO

7545 Irvine Center Dr., Suite 200 Irvine, CA 92618 (877) 309-7363 apartmentseo.com Advertising firm specializing in Websites, Search & Social Media Marketing.

Windows & Doors 21st Century Doors & Windows 10005 Muirlands Blvd, Ste A Irvine, CA 92618 (949) 215-1170 www.21stdoors.com

15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 www.r3construction.com

Premier Roofing & Building Co Inc. 17501 Norwood Park Place Tustin, CA 92780 (714) 573-0155 www.premierroofingsocal.com

Contractor specializing in rain gutter installation & cleaning, skylight repair & maintenance, and wood repair.

Republic Windows & Doors

2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 Window & door replacement specialists.

Apartment Association of Orange County 2016 Resource Guide

Board of Directors Officers Nicholas Dunlap President Avanath Capital, LLC

John Tomlinson Vice President Legislative Council Tomlinson Management

Michael Chew Sergeant-At-Arms PB Management

Alan Dauger First Vice President A&M Properties

Craig Kirkpatrick Treasurer Multi-Units Management

Nick Lieberman Immediate Past President Bona Fide Mortgage

James Wohrman Second Vice President FDC Management

Tim Gorman Secretary WR Gorman & Associates

Directors Julia Araiza Pacifica Company

Stephen C. Duringer, Esq. Duringer Law Group, PLC

Jim Loftus Loftus & Davies CPAs

Vicki Binford Advanced Management Company

Jerry Lâ&#x20AC;&#x2122;Ecuyer JLE Property Management, Inc.

Rick Roshan Pacific Coast Management

Thomas B. Cummings, Esq. Wesierski & Zurek, LLP

Directors Emeritus:

Ron Berg C&R Management

Larry L. Lollman Independent Owner

Bob B. Thompson Independent Owner

David A. Cossaboom Independent Owner

Ray Maggi MPMS, Inc.

Dean Zarkos MCF Asset Management

William R. Gorman Gorman & Associates

Robert C. Shaw Independent Owner

Apartment Association of Orange County 2016 Resource Guide

Elected Officials United States Congress District 39: Ed Royce (R) 210 W. Birch Street, Suite 201 Brea, CA 92821 (714) 255-0101

District 46: Loretta Sanchez (D) 12397 Lewis St., Ste. 101 Garden Grove, CA 92840 (714) 621-0102

District 48: Dana Rohrabacher (R) 101 Main Street #380 Huntington Beach, CA 92648 (714) 960-6483

District 45: Mimi Walters (R) 3333 Michelson Drive Suite 230 Irvine, CA 92612 Phone: (949) 263-8703

District 47: Alan Lowenthal (D) 100 W. Broadway West Tower, Ste. 600 Long Beach, CA 90802

District 49: Darrell Issa (R) 1800 Thibodo Rd., Suite 310 Vista, CA 92081 (760) 599-5000

District 36: Pat Bates (R) 24031 El Toro Road, Suite 201A Laguna Hills, CA 92653 Phone: 949.598.5850

District 37: John Moorlach (R) 940 South Coast Drive, Suite 185 Costa Mesa, CA, 92626 Phone: 714.662.6050 State Assembly

District 55: Ling Ling Chang (R) 3 Pointe Drive, Suite 313 Brea, CA 92821 (714) 529-5502

District 68: Don Wagner (R) 17821 East 17th St., Suite 150 Tustin, CA 92780 (714) 665-6868

District 73: Bill Brough (R) 29122 Rancho Viejo Road, Suite 111 San Juan Capistrano, CA 92675 (949) 347-7301

District 57: Ian Calderon (D) 13181 Crossroads Parkway North, Suite 160 City of Industry, CA 91746-3497 Tel: (562) 692-5858

District 69: Tom Daly (D) 2400 E. Katella Avenue, Suite 640 Anaheim, CA 92806 (714) 939-8469

District 74: Matt Harper (R) 1503 South Coast Dr. #205 Costa Mesa, CA 92626 714-668-2100

District 65: Young Kim (R) 6281 Beach Blvd, Suite 304 Buena Park, CA 90621 Phone: 714-521-6505

District 72: Travis Allen (R) 17011 Beach Blvd., Ste 1120 Huntington Beach, CA 92647 (714) 843-4966

California State Senate District 29: Bob Huff (R) 1800 E. Lambert Rd., Suite 150 Brea, CA 92821 (714) 671-9474 District 34: Janet Nguyen (R) 10971 Garden Grove Blvd., Suite D Garden Grove, CA 92843 Phone: 714.741.1034

California State Assembly

Orange County Supervisors 1st District: Andrew Do Orange County Board of Supervisors 333 W. Santa Ana Blvd. Santa Ana, CA 92701 (714) 834-3110 2nd District: Michelle Steel 333 W. Santa Ana Blvd. Santa Ana, CA 92701 (714) 834-3220

3rd District: Todd Spitzer 333 W. Santa Ana Blvd. Santa Ana, CA 92701 (714) 834-3330

5th District: Lisa Bartlett 333 W. Santa Ana Blvd. Santa Ana, CA 92701 (714) 834-3550

4th District: Shawn Nelson 333 W. Santa Ana Blvd. Santa Ana, CA 92701 (714) 834-3440

Continued on page 80

Apartment Association of Orange County 2016 Resource Guide

Orange County Cities

Continued from page 79

Aliso Viejo City Council 12 Journey, Suite 100 Aliso Viejo, CA 92656 Phone: (949) 425-2500 Mike Munzing, Mayor Dave Harrington, Mayor Pro Tem William “Bill” Phillips, Councilmember Phillip B. Tsunoda, Councilmember Ross Chun, Councilmember

Dana Point City Council 33282 Golden Lantern Dana Point, CA 92629 Phone: (949) 248-3500 John Tomlinson, Mayor Richard Viczorek, Mayor Pro Tem Joe Muller, Councilmember Carlos Olvera, Councilmember Scott Schoeffel, Councilmember

La Habra City Council 201 E. La Habra Blvd. La Habra, CA 90633 Phone: 562-905-9700 James Gomez, Mayor Tim Shaw, Mayor Pro Tem Rose Espinoza, Councilmember Tom Beamish, Councilmember Michael Blazey, Councilmember

Anaheim City Council 200 S. Anaheim Blvd. Anaheim, CA 92805 Phone: (714) 765-5247 Tom Tait, Mayor Lucille Kring, Mayor Pro Tem Kris Murray, Councilmember James Vanderbilt, Councilmember Jordan Brandman, Councilmember

Fountain Valley City Council 10200 Slater Ave. Fountain Valley, CA 92708 Phone: (714) 593-4400 Cheryl Brothers, Mayor John Collins, Mayor Pro Tem Mark McCurdy, Councilmember Michael Vo, Councilmember Steve Nagel, Councilmember

La Palma City Council 7822 Walker St. La Palma, CA 90623 Phone: (714) 690-3300 Gerard Goedhart, Mayor Michele Steggell, Mayor Pro Tem Steve Hwangbo, Councilmember Steve Shanahan, Councilmember Peter Kim, Councilmember

Brea City Council One Civic Center Cir., Brea, CA 92821-5732 Phone: (714) 990-7600 Christine Marick, Mayor Cecilia Hupp, Mayor Pro Tem Glenn Parker, Councilmember Steven Vargas, Councilmember Marty Simonoff, Councilmember

Fullerton City Council 303 W. Commonwealth Ave. Fullerton, CA 92832 Phone: (714) 738-6311 Jennifer Fitzgerald, Mayor Jan Flory, Mayor Pro Tem Bruce Whitaker, Councilmember Doug Chafee, Councilmember Greg Sebourn, Councilmember

Laguna Beach City Council 505 Forest Ave. Laguna Beach, CA 92651 Phone: (949) 497-3311 Steve Dicterow, Mayor Toni Iseman, Mayor Pro Tem Kelly Boyd, Councilmember Rob ZurSchmede, Councilmember Bob Whalen, Councilmember

Buena Park City Council 6650 Beach Blvd. Buena Park, CA 90622 Phone: (714) 562-3754 Fred Smith, Mayor Elizabeth Swift, Mayor Pro Tem Virginia Vaughn, Councilmember Art Brown, Councilmember Steve Berry, Councilmember

Garden Grove City Council 11222 Acacia Pkwy. Garden Grove, CA 92840 Phone: (714) 741-5000 Bao Nguyen, Mayor Steven R. Jones, Mayor Pro Tem Phat Bui, Councilmember Christopher V. Phan, Councilmember Kris Beard, Councilmember

Laguna Hills City Council 24035 El Toro Road Laguna Hills, CA 92653 Phone: (949) 707-2610 Barbara Kogerman, Mayor Don Sedgwick, Mayor Pro Tem Andrew Blount, Councilmember Melody Carruth, Councilmember Dore Gilbert, Councilmember

Costa Mesa City Council 77 Fair Drive Costa Mesa, CA 92626 Phone: (714) 754-5000 Stephen Mensinger , Mayor Jim Righeimer, Mayor Pro Tem Sandra Genis, Councilmember Katrina Foley, Councilmember Gary Monahan, Councilmember

Huntington Beach City Council 2000 Main St. Huntington Beach, CA 92648 Phone: (714) 536-5202 Jim Katapodis, Mayor Dave Sullivan, Mayor Pro Tem Barbara Delgleize, Councilmember Billy O’Connell, Councilmember Erik Peterson, Councilmember Jill Hardy, Councilmember Mike Posey, Councilmember

Laguna Niguel City Council 30111 Crown Valley Parkway Laguna Niguel, CA 92677 Phone: (949) 362-4300 Laurie Davies, Mayor Jerry Slusiewicz, Mayor Pro Tem Jerry McCloskey, Councilmember Elaine Gennawey, Councilmember Fred Minagar, Councilmember

Cypress City Council 5275 Orange Ave. Cypress, CA 90630 Phone: (714) 229-6700 Mariellen Yarc, Mayor Paulo Morales, Mayor Pro Tem Rob Johnson, Councilmember Stacy Berry, Councilmember Jon Peat, Councilmember

Irvine City Council One Civic Center Plaza Irvine, CA 92606 Phone: (949) 724-6233 Steven Choi, Mayor Lynn Schott, Mayor Pro Tem Jeff Lalloway, Councilmember Beth Krom, Councilmember Christina Shea, Councilmember

Laguna Woods City Council 24264 El Toro Road Laguna Woods, CA 92637 Phone: (949) 639-0500 Noel Hatch, Mayor Shari Horne, Mayor Pro Tem Carol Moore, Councilmember Bert Hack, Councilmember Cynthia Connors, Councilmember

Apartment Association of Orange County 2016 Resource Guide

Lake Forest City Council 25550 Commercentre Drive, Ste. 100 Lake Forest, CA 92630 Phone: (949) 461-3400 Andrew Hamilton, Mayor Scott Voigts, Mayor Pro Tem Jim Gardner, Councilmember Adam Nick, Councilmember Dwight Robinson, Councilmember

Rancho Santa Margarita City Council 22112 El Paseo Rancho Santa Margarita, CA 92688 Phone: (949) 635-1800 Tony Beall, Mayor Carol Gamble, Mayor Pro Tem Jerry Holloway, Councilmember Brad McGirr, Councilmember Michael Vaughn, Councilmember

Tustin City Council 300 Centennial Way Tustin, CA 92780 Phone: (714) 573-3000 John Nielsen, Mayor Allan Bernstein, Mayor Pro Tem Al Murray, Councilmember Chuck Puckett, Councilmember Rebecca Gomez, Councilmember

Los Alamitos City Council 3191 Katella Ave. Los Alamitos, CA 90720 Phone: 562-431-3538, Ext. 220 Richard D. Murphy, Mayor Shelley Hasselbrink, Mayor Pro Tem Warren Kusumoto, Councilmember Troy Edgar, Councilmember Dean Grose, Councilmember

San Clemente City Council 100 Avenida Presidio San Clemente, CA 92672 Phone: (949) 361-8200 Bob Baker, Mayor Kathleen Ward, Mayor Pro Tem Lori Donchak, Councilmember Tim Brown, Councilmember Chris Hamm, Councilmember

Villa Park City Council 17855 Santiago Blvd. Villa Park, CA 92861 Phone: (714) 998-1500 Greg Mills, Mayor Rick Barnett, Mayor Pro Tem Diana Fascenelli, Councilmember Robert Collacott, Councilmember Bill Nelson, Councilmember

Mission Viejo City Council 200 Civic Center Mission Viejo, CA 92691 Phone: (949) 470-3000 Frank Ury, Mayor Wendy Bucknam, Mayor Pro Tem Greg Raths, Councilmember Cathy Schlicht, Councilmember Ed Sachs, Councilmember

San Juan Capistrano City Council 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Phone: (949) 493-1171 Pam Patterson, Mayor Kerry Ferguson, Mayor Pro Tem John Perry, Councilmember Sam Allevato, Councilmember Derek Reeve, Councilmember

Westminster City Council 8200 Westminster Ave. Westminster, CA 92683 Phone: (714) 898-3311 Tri Ta, Mayor Sergio Contreras, Mayor Pro Tem Tyler Diep, Councilmember Diana Carey, Councilmember Margie Rice, Councilmember

Newport Beach City Council 100 Civic Center Drive Newport Beach, CA 92660 Phone: (949) 644-3309 District 1: Diane Dixon Mayor District 2: Anthony Petros, Councilmember District 3: Duffy Duffield, Councilmember District 4: Kevin Muldoon, Mayor Pro Tem District 5: Ed Selich, Councilmember District 6: Scott Peotter, Councilmember District 7: Keith Curry, Councilmember

Santa Ana City Council 20 Civic Center Plaza PO Box 1988, M31 Santa Ana, CA 92701 Phone: (714) 647-6900 Miguel Pulido, Mayor Ward 1: Vincent Sarmiento, Mayor Pro Tem Ward 2: Michele Martinez, Councilmember Ward 3: Angelica Amezcua, Councilmember Ward 4: David Benavides, Councilmember Ward 5: Roman Reyna, Councilmember Ward 6: Sal Tinajero, Coouncilmember

Yorba Linda City Council 4845 Casa Loma Ave. PO Box 87014 Yorba Linda, CA 92885 Phone: (714) 961-7100 Tom Lindsey, Mayor Peggy Huang, Mayor Pro Tem Craig Young, Mayor Pro Tem Mark Schwing, Councilmember Eugene Hernandez, Councilmember

Orange City Council 300 E. Chapman Ave. Orange, CA 92866 Phone: (714) 744-2225 Tita Smith, Mayor Mark Murphy, Mayor Pro Tem Mike Alvarez, Councilmember Kimberly Nichols, Councilmember Fred Whitaker, Councilmember Placentia City Council 401 E. Chapman Ave. Placentia, CA 92870 Phone: (714) 993-8117 Jeremy Yamaguchi, Mayor Craig Green, Mayor Pro Tem Scott W. Nelson, Councilmember Connie Underhill, Councilmember Chad Wanke, Councilmember

Seal Beach City Council 211 8th Street Seal Beach, CA 90740 Phone: (562) 431-2527 District 1: Ellery Deaton, Councilmember District 2: David Sloan, Councilmember District 3: Mike Varipapa, Mayor Pro Tem District 4: Gary Miller, Councilmember District 5: Sandra Massa-Lavitt, Mayor Stanton City Council 7800 Katella Ave. Stanton, CA 90680 Phone: (714) 379-9222 Brian Donohue, Mayor Carol Warren, Mayor Pro Tem David Shawver, Councilmember Alexander Ethans, Councilmember Rigoberto Ramirez, Councilmember

Apartment Association of Orange County 2016 Resource Guide

Events hosted by AAOC later in the year that companies will not want to miss are our “Economic Forecast Breakfast” and “Reverse Tradeshow”.

Sold Out Event Last Year and we expect it to again…AAOC Reverse Tradeshow! September will be here sooner than anticipated. It always does!!! Our PSC Members will have the chance to discuss current and future needs with top Property Management Companies in Orange County. Meet with Operations Staff along with Decision Makers with Products and Cost Effective Services! This event sold out in one day last year…if you didn’t get the chance to participate last year… get your application in as soon as you receive it this August as this event will take place in September again this year.

Our 2nd Annual “Economic Forecast” will take place again in November. Will interest rates stay low in 2017? Will rental unit prices continue to grow or start to flatten? These are some of the questions our panelists will answer while discussing the state of our industry.

The Westin - South Coast Plaza

This is a must attend event for any company making their economic forecasts for 2017! Come hear what experts in our industry are predicting. We look forward to seeing everyone that attended last year and some new faces as well this November!!

Apartment Association of Orange County 2016 Resource Guide

Display Advertisers Index Access Exterminator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 All Valley Washer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 American Environmental Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Apartments.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Front Cover Bienek Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54–55 Bona Fide Mortgage, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Buffalo Maintenance Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Chase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover, 36 Dedicated Transportation Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Dunlap Property Group, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42–43 Duringer Law Group PLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–13 FDC Management, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Cover, 6–7 Fast Eviction Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Gorman & Associates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover, 44 Interstate Restoration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 JLE Property Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 L&D Appliance Corporation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Lloyd Pest Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Luther Burbank Savings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 McCarthy Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Nova Contractors, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30–31 Platt Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Royal Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Sharon & Sons Flooring & Cabinets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 South Coast Construction & Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 The Management Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Turn Around Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Vanguard Investment Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Village Patrol, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Wash Multifamily Laundry Systems,Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Wesierski & Zurek LLP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 XT-2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Apartment Association of Orange County 2016 Resource Guide

Notes ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________

Apartment Association of Orange County 2016 Resource Guide

CLOSE WITH EASE WITHOUT THE FEES Only from the nation’s #1 multifamily lender Chase saves you more time and money on your next apartment loan reﬁnance. For a limited time, these ﬁve fees are on us!

• NO TITLE FEE • NO APPRAISAL FEE • NO ESCROW FEE • NO RECORDING FEE • NO LEGAL FEE Contact Scott Schweer, Client Manager at (888) 587-7548 or scott.schweer@chase.com This offer is limited to qualified refinance transactions on 5+ unit apartment buildings. The subject property must be located in the state of California to qualify. No legal fees apply to standard loan transactions. This offer cannot be combined with other offers or promotions. Terms and conditions of this offer are subject to change. Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Products and services provided by JPMorgan Chase Bank, N.A.#1 claim based on 2015 FDIC data. © 2016 JPMorgan Chase & Co. Member FDIC. All rights reserved. 188915