April 2021 Apartment News Magazine by Apartment Association of Orange County

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • April 2021

April is Fair Housing Month.

Will New Federal Policies Affect California’s Rental Housing Industry? (See Pages 22 & 46) In This Issue Latest Stimulus Brings More Rental Assistance.........................................18 HUD’s Recent Revision of Discrimination ‘Because of Sex’..........................22 April Reckoning Time: Really Looking at the Numbers..............................26 March General Membership Meeting Recap..............................................28 Is Your Building on Stable Ground?...........................................................36 Pulse on the Marketplace — Return on Investment and the Covid Relief package.............................38

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Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • April 2021

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 Sacramento Report — Navigating California’s COVID-19 Rent Relief Program

31 Apartment Maintenance & Repair Series 32 WelcomeHomeOC Seminar 33 ADA Compliance & Reasonable Accommodations in Multifamily Housing

8 Orange County Legislative Watch — All Politics Is Local 10 Legal Corner

34 Family Succession Workshop

14 Dear Maintenance Men

35 Landscaping Strategies to Enhance Your Rental Property

48 The Benefits of AAOC Membership 49 Welcome New Members

37 Mold 101: Identification, Remediation, and Prevention

50 PSC Corner — Buffalo Maintenance, Inc. / The Door & Window Company

40 Earthquake Vulnerability & Retrofitting 101 42 Lunchtime Learning

51 Product & Service Council’s Service Provider Directory 55 Product & Service Council’s Contact Index

44 California’s Balcony Inspection Law

68 Advertisers’ Index — Category

46 Fair Housing Certification

70 Advertisers’ Index — Alphabetical

Features 18 Latest Stimulus Brings More Rental Assistance 22 HUD’s Recent Revision of Discrimination ‘Because of Sex’ By David Levy 26 April Reckoning Time: Really Looking at the Numbers By Sonya Loera

28 March General Membership Meeting Recap 36 Is Your Building on Stable Ground?

By Ali Sahabi

38 Pulse on the Marketplace — Return on Investment and the Covid Relief package By Nick Lieberman Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

April 2021

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Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press

7 - Certified Rental Housing Provider (Spring) – Class #3 Wednesday, 8:30 am–12:30 pm, Online

12 - Earthquake Vulnerability & Retrofitting 101 Monday, 1–2 pm, Online (See Page 40)

13 - Board of Directors Meeting Tuesday, 6 pm, Online

14 - Certified Rental Housing Provider (Spring) – Class #4 Wednesday, 8:30 am–12:30 pm, Online

15 - Get Compliance Ready: AB 721 Balcony Inspection Law Thursday, 1–2 pm, Webinar (See Page 44)

20 - General Membership Meeting

Tuesday, 7–9 pm, Online (See Page 5)

21 - Certified Rental Housing Provider (Spring) – Class #5 Wednesday, 8:30 am–12:30 pm, Online

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

26 - Fair Housing Certification

MISSION STATEMENT

13 - Apartment Maintenance & Repair Series (Beginner) – Class #2

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

Monday, 9 am–12 pm, Online (See Page 46)

27 - Welcome Home OC

Tuesday, 10–11:30 am, Online (See Page 32)

27 - Passing the Torch: Family Succession Planning Tuesday, 6:30–8:30 pm, Online (See Page 34)

28 - Certified Rental Housing Provider (Spring) – Class #6 Wednesday, 8:30 am–12:30 pm, Online

29 - ADA Compliance & Reasonable Accommodations Thursday, 9–11 am, Online (See Page 33)

29 - Lunchtime Learning

Thursday, 12–1 pm, Online (See Page 42)

M AY 4 - Mold 101

Tuesday, 10–11:30 am, Webinar (See Page 37)

5 - Certified Rental Housing Provider (Spring) – Class #7 Wednesday, 8:30 am–12:30 pm, Online

6 - Apartment Maintenance & Repair Series (Beginner) – Class #1 Thursday, 9 am–1 pm, Buffalo Maintenance (See Page 31)

11 - Board of Directors Meeting Tuesday, 6 pm, Online

12 - Certified Rental Housing Provider (Spring) – Class #8 Wednesday, 8:30 am–12:30 pm, Online

Thursday, 9 am–1 pm, Buffalo Maintenance (See Page 31)

18 - General Membership Meeting Tuesday, 7–9 pm, Online

19 - Certified Rental Housing Provider (Spring) – Class #9 Wednesday, 8:30 am–12:30 pm, Online

BOARD OF DIRECTORS

20 - Apartment Maintenance & Repair Series (Beginner) – Class #3

Officers

26 - Certified Rental Housing Provider (Spring) – Class #10

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Thursday, 9 am–1 pm, Buffalo Maintenance (See Page 31)

Frank Alvarez Craig Kirkpatrick Rick Roshan John Tomlinson Randy Combs Laurel Dial Marie Kaplan John Tomlinson

n n n

n Tim Gorman Julia Araiza n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.

n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

Thursday, 12–1 pm, Online

27 - Apartment Maintenance & Repair Series (Beginner) – Class #4 Thursday, 9 am–1 pm, Buffalo Maintenance (See Page 31)

31 - Memorial Day

Monday, Office Closed

JUNE 2 - Certified Rental Housing Provider (Spring) – Class #11 Wednesday, 8:30 am–12:30 pm, Online Monday, 1–2 pm, Online

8 - Board of Directors Meeting Tuesday, 6 pm, Online

15 - General Membership Meeting Tuesday, 7–9 pm, Online

Directors Emeriti n

Wednesday, 8:30 am–12:30 pm, Online

27 - Lunchtime Learning

7 - RUBS 101 featuring Livable

Directors

APRIL

n n n n

William R. Gorman Jerry L’Ecuyer Nick Lieberman Ray Maggi

23 - Certified Rental Housing Provider (Summer) –Class #1 Wednesday, 6–9 pm, Online

24 - Lunchtime Learning

Thursday, 12–1 pm, Online

30 - Certified Rental Housing Provider (Summer) –Class #2 Wednesday, 6–9 pm, Online

April 2021

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Apartment News

SACRAMENTO REPORT B y R on K ingston

Navigating California’s COVID-19 Rent Relief Program

ast month the state and qualified local governments finally kicked off a $2.6 billion dollar “COVID19 Rent Relief ” program funded by the federal government. The program was written to assist low-income Californians who are earning less than 80 percent of the area median income meet their unpaid rent to residential rental property owners. Property owners who participate in the rent relief program may be reim-

Apartment News

bursed for the renter’s unpaid rent between April 1, 2020 and March 31, 2021, if and yes, it is a big if, they agree to waive the remaining 20 percent of the unpaid rent during the period of time. Owners who choose not to participate in the program may only receive 25 percent of unpaid rent between those dates. This is not a course that owners should want to pursue! Eligible renters may, in addition to applying for past due rent, also receive

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April 2021

future rent assistance which will equal to 25 percent of their monthly rent which would cover rent through June 30, 2021. Combined with the assistance available for unpaid rent, future assistance will help renters remain housed once evictions protections expire. Eligible renters may also receive assistance for unpaid utilities and future payments. Unpaid utilities that Sacramento — continued on page 6

General Membership Meeting Tuesday, April 20, 2021 • 7–9 p.m.

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Sacramento — continued from 4 have accumulated from April 1, 2020 through March 31, 2021 will be paid 100 percent of cost, limited to a total of 12 months. Owner and/or renter applications must include specific information. Once an application has been fully processed, the owner and the tenant will be notified regarding the status of the application. Applications will be accepted on an ongoing basis, not on a first come, first served basis. In our case, local government is to accept and process the application, not the state of California. Part of the process is to assess eligibility. Does the tenant qualify? The first priority will focus on tenants having an income at or below 50% of the area median income. So, first things first. Find out if you are eligible. Second, amass the paperwork and information you will need to apply. For owners who have one or more eligible renters, you will be reimbursed for 80 percent of each renter’s unpaid rent, as noted, if you agree to waive the remaining 20 percent of their rent during that period. Owner’s must use all payments from this program to satisfy the renter’s unpaid rent. Renters must take steps to verify that they meet eligibility requirements and sign the application. Before applying, owners will need copies of one of the following:

• Mortgage statement(s)

– Property deeds

• Property tax statement

– Mortgage statement

• Copy of a property insurance “statement”

– Property tax statement

May we suggest that any confidential element should not be provided. Thus, the safest of the four previous requirements is the property tax statement. It is a matter of public record. If you have 10 or more tenants, there is a special form to complete. There are other elements that you would expect to complete when applying for rental assistance, which include: • Statement identifying the owner or the agent who has legal authority to lease the property. Once again, may we suggest that if you are the management company, you do not need to provide a copy of the actual management agreement. Evidence that you are the management company should simply include a short statement which is signed by the owner. • A completed IRS W-9 form. Government will report the rental assistance payment to the IRS as income. • To verify residence, one of the following: – Lease – State issued program ID with license – Government issued library card

• Property deed(s)

– Utility statements from the utility provider • To verify ownership, one of the following: (please choose carefully as previously noted):

Are you looking for a particular product or service? We can help! Visit our Service Provider Directory beginning on page 51 for the resources you need!

Apartment News

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April 2021

– Insurance (face page) • To verify rent, one of the following: – A current signed lease which identifies the unit and rent payment amount (please redact all confidential information) – In the absence of a lease, evidence of the amount of rental payment may include: > Bank statements (there is a significant concern of providing a copy of bank statements) > Check stubs or other documentation that shows a pattern of paying rent. > Written attestation by an owner who can be verified as the legitimate owner or manager of the premises. The application process should be understood prior to submission. Processing can take as little as 10 days. The entire program must issue checks to owners by August 1, 2021. AAOC recently presented informational webinars on the COVID-19 federal and state rent relief programs that were recorded and are available for on-demand viewing. Please contact AAOC to request access, so you can get the background information and a stepby-step explanation of the programs and how they work. Are you ready to apply? If you have tenants who qualify, it is definitely to your advantage to do so — and quickly. Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

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ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

All Politics Is Local

“

All politics is local,” is a familiar phrase in the campaign and public policy world. Attributed to former Speaker of the House Thomas “Tip” O’Neill, who served as Speaker from 1977-1987, the quote applies to the use of political tactics to win elections or move public opinion on specific policy initiatives in local communities. Locally, in Orange County, the March 9 Special Election to fill the vacant Second District seat on the Orange County Board of Supervisors saw Costa Mesa Mayor Katrina Foley defeat long-time AAOC friend John Moorlach. Foley becomes the second Democrat on the Board of Supervisors, while Republicans still hold the other three seats and the board majority. This majority is significant because the supervisorial district lines will be redrawn at the end of this year using the 2020 Census population numbers. Foley’s seat will be up for election again in 2022 and Republicans retain a five-point voter registration advantage in the Second District. The Apartment Association of Orange

County’s (AAOC) Political Action Committee invests its member-donated dollars in support of local candidates seeking office at the municipal, county and state levels of government. As the federal and state governments pass increasingly progressive legislation that erodes property rights, harms small business and taxpayers, and cripples the rental-housing industry, it has become critically important that AAOC identifies and supports candidates who share the values of the association and its members, and who positions on key public policy issues align with the industry. At this point in time, thankfully, not one of the 34 cities in Orange County have rent control or vacancy control policies, city codes or laws above and beyond the rental housing laws of the State of California. As we begin preparing for the 2022 elections, the AAOC PAC will start to identify, interview, and invest in local candidates who, again, share our values and whose positions on key policy issues reflect support for our members and the rental

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housing industry. Last year, 75 percent of AAOC’s endorsed candidates won election in November and we look to build upon that win percentage in 2022. AAOC has already been busy this year setting up meetings with the victorious candidates and forging relationships with these local policy makers who will potentially vote on rental-housing issues during their terms in office. The AAOC Legislative Committee has also been working with the NAA and CalRHA Legislative Committees to lobby our federal and state representatives on sunsetting eviction moratoria rulings and legislation. Many rental housing providers cannot remain in business much if they cannot collect rent or evict those renters who are abusing and taking advantage of the safety net established by the government. With the broader distribution of the COVID vaccine and the incremental loosening of California’s lockdown orders, hopefully our state legislators will start to refocus on other important public policy matters, rather than on those that will effectively cripple and destroy the rental housing industry. AAOC will continue fighting for its members and keeping them informed with up-to-date information and Red Alerts as the legislative session moves forward this year. The policy issues and the politics in Sacramento seem to change almost weekly — and sometimes even daily — so please do not hesitate to contact AAOC if have any questions or concerns. You can reach me at BillC@aaoc.com or (714) 245-9500.

April 2021

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Apartment News

LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I’ve been doing my own prospective resident screening for quite a while now. I think I’m pretty thorough, but I’m just not sure anymore. I’ve been noticing more and more inconsistencies in the applications I review, and I even came across one who out-and-out lied about who she was! I’m concerned about all of the stories I’ve heard about identity theft. I just can’t afford to make a mistake. What can I do to weed out these undesirables and minimize my chances of being fooled?

Identity theft has been a growing problem for several years. Landlords have increasingly been victimized by prospects posing as someone else, using false or fraudulent information. Often times, these thieves take advantage of a desperate landlord, eager to fill a vacancy, or a newbie landlord, who hasn’t gone through the school of hard knocks yet. Completed and signed applications by all adults are a must. Verify the information provided. Personally inspect some form of U.S. government issued photo identification. Make a photocopy of the ID and keep it secured with your file. Verify that the social security or the tax ID number provided by the prospect is actually his number, and is valid. Run and thoroughly review an eviction and credit check through your apartment association. If practical, go outside to the prospect’s vehicle, and verify that the license number on the car he just drove, matches the license number he just wrote down on the rental application.

Apartment News

Many ‘hands on’ owners will actually visit the prospect’s current residence unannounced, prior to approval to ensure the prospect actually lives there, and doesn’t just sleep on the couch. You’d be amazed at what you will learn by a simple visit. Inform all prospective applicants that you have a policy of taking a picture of all residents for the tenancy file. Follow through with this policy and actually take a picture of all proposed occupants and keep the picture in your tenancy records. When verifying employment and residency, ask for a description of the person, and compare the description with the person who filled out the application. Ask for original utility bills, electric, telephone, cell phone, cable, anything with his name on it. All of these are tools that may be used in proper screening to avoid renting to an identity thief. Use these tools consistently, and apply them equally to all applicants, and your risk will be dramatically reduced. I like to give my residents an incentive to pay their rent on time. My rental agreement provides a discount to my tenants of $25.00 if they pay their rent timely. Specifically, if they pay on the first their rent is $900.00, but if they pay on the second or later it is $925.00. My question is, which amount do I put on the three-day notice to pay rent or quit if they don’t pay at all?

Most courts would require that the three-day notice only demand the

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April 2021

$900.00. Most courts would consider the additional $25.00 a penalty or a disguised late charge. The courts would reach this conclusion based on the terms of your agreement, that is if the due date, per the agreement, is the first, then the proper amount of rent to demand is that amount that was required to be paid on the first, specifically the $900.00. However, an incentive that encourages early payment, specifically payment before the first, would survive because the amount due on the first would be $925.00, but if paid prior to the first, only $900.00. My building has just enough parking spaces for my residents to each have one space. If a resident has more than one car, they must park it on the street. It has been working out fine for years but now I have this one tenant who refuses to follow the rules. He is constantly parking his second car in someone else’s assigned spot. I’ve told him several times, but he just ignores me. What do I do?

Your written community rules and regulations should specify your parking rules, specifically stating that only one vehicle may be parked on the premises, and that all parking is assigned. Ensure that you have the proper signage at the entrances of the parking area. Most cities require the sign to contain certain restrictive parking language, plus the local police department telephone Legal Q&A — continued on page 12

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Legal Q&A — continued from 10 number, and the California Vehicle Code section that provides for towing of unauthorized vehicles. Contact your local police department for their specific requirements, as they vary from city to city. Next, if you know the offender, then provide a written warning of the violation. Attempt to serve it at his residence, post it on his door if he’s not in, and also put the warning on the windshield of his car. If practical, take and save a photograph of the warning on the vehicle windshield, because the offender will always claim that you did not give prior notice before towing. If he fails to remove the offending vehicle, the car may be towed, according to the terms of your parking rules. My new tenants just moved in a monthand-a-half ago. The lease requires that the tenant pays for all utilities, and must put the utilities in their own name prior to

moving in. Well, I just received the electric bill, and it’s still in my name. I’m thinking about not paying it, just letting it get shut off. Maybe when the lights go out, they’ll take care of it. Can I do that?

No, you can’t let the utilities be shut off. Your tenant’s actions are a breach of the rental agreement and must be addressed in compliance with California law. You should immediately prepare and serve a Notice to Perform or Quit — Breach of Covenant notice. The notice should identify the specific breaches, the failure to place the electric utility in their own name, and their failure to pay the utility charges incurred since taking possession. The notice should be specific as to how they must cure the breach, namely, they must put the utilities in their name and reimburse you for the amount of utility changes that have been billed and incurred post tenancy. Note that some jurisdictions may require that you include a statement identifying a witness who observed the breach, as well as the

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date and time of the breach. In such jurisdiction, you or your manager would suffice as the witness, and the breach would be considered ‘ongoing’ as it continues to occur. In the event of noncompliance, you may be able to pursue a termination of the tenancy. Rarely though is that necessary, as the vast majority of residents will immediately comply. This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

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DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

My pest control company has removed a beehive from my property. However, the bees have not left and the tenants are complaining about bees inside their units. I have sealed every hole, crevasse and crack I can find. Yet, the bees still find a way of getting into the units. What is missing or are these bees just too smart? Bert

Dear Bert:

We have had a similar problem at one of our properties. We also sealed everything we could think of and still the bees found a way in. You may want to look at your roof vents that service the bathroom & kitchen exhaust fans. The bees come down the vent and go into the voids between the ceiling and roof. Most fan boxes are not well sealed below the fan blades. Once they are in the ceiling, it is easy for them to travel

to different units, find a hole and drop down into the apartment’s living area. Because the bees may be discovered in an area far from the original entry point, it is hard to track down where they first came in. We now install screening at all bath and kitchen exhaust vent tubes. The material used is 1/8 inch square metal screening and is attached to the top of the vent tube at the roof level. Be sure to extract the hive and any honey you find or you

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might not only continue to have a bee problem, but an ant problem also.

Dear Maintenance Men:

The kitchen countertops in my rental units are old and tired looking. I want to upgrade but I am confused about which countertop material will be best. Can you go over the pros and cons of some of the more popular countertop surfaces available? John

Dear John:

We are lucky today to have so many choices of countertop materials available. The four most popular materials are plastic laminate, granite, engineered stone, and ceramic tile. Plastic laminate, or better known as Formica brand, is still the most popular choice for apartment counter tops. This is because the choice in colors is almost unlimited and the ease of installation keeps the costs down. With proper care, plastic laminate will last for years. However, it can be easily scratched by knives or scorched by hot pots. Laminate counter tops can be easily installed by the average handyman, DYI person, or contractor. Granite counter tops in the apartment industry are very popular, and with good reason. The cost of granite has come down to reasonable levels and the upgraded look of a granite countertop is substantial. They are very tough and are resistant to staining, scratching, and scorching. Granite countertops will need to be professionally installed and sealed periodically. Engineered stone countertops are almost as popular as granite and are slightly more expensive. Popular brands are DuPont & Silestone. Engineered stone countertops are composed of quartz particles and resins and the surface is smooth, non-porous, and scratch resistant. They also require less maintenance than granite. Engineered stone countertops are not DIY friendly and will need pro-

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Maintenance Men — continued on page 16

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3/27/19 Apartment News

3:23 PM

Maintenance Men — continued from 15 fessionally trained installers. Ceramic tile countertops have been around almost as long as plastic laminate. They can be installed by the average handyman, DYI person or contractor. They are heat & stain resistant. Ceramic tiles do need to have periodic maintenance to keep the grout lines clean and sanitary.

From a management and maintenance prospective, we are finding granite countertops to be the top choice. The price difference between laminate and granite are close enough to warrant upgrading to granite. If you intend to hold onto your investment for a long time, granite will more than pay for itself.

Dear Maintenance Men:

I have a garbage disposal that is very loud. When it is running with water,

it can be heard across the kitchen and into the living room. It runs perfectly and I don’t really want to replace it. What can I do to soundproof the disposer? Kathleen

Dear Kathleen:

You are in luck. There is a very simple solution. Every garbage disposal unit comes with a rubber drain deflector. When the deflector becomes old, the rubber hardens and stays open to the drain allowing spoons, forks and other items to fall into the drain, but more importantly, it allows sound to escape. Go to your local hardware store and buy a new rubber drain deflector. The disposal noise will almost disappear. Careful you do not forget to turn off the garbage disposal! We need Maintenance Questions! If you would like your maintenance question answered in the “Dear Maintenance Men” column, please email it to DearMaintenanceMen@gmail.com If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Apartment News

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April 2021

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April 2021

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Apartment News

Latest Stimulus Brings More Rental Assistance Special from the National Apartment Association

dditional funds will help close the growing gap of tens of billions of dollars of rental debt accumulated during the pandemic. On March 11, President Biden signed into law the newest COVID-19 relief package, the American Rescue Plan Act of 2021 (ARPA). Thanks to the tens of thousands who participated in NAA’s calls to action throughout the pandemic and at NAA’s Virtual Advocate Conference, Congress again addressed the industry’s critical call for additional emergency rental assistance and other federal financial relief solutions to help stabilize residents and ensure the continued viability of the rental housing industry. First and foremost, ARPA includes $21.55 billion in dedicated emergency rental assistance funding, which continues federal support of state and local rental assistance programs across the country. Combined with the $25 billion in rental assistance funding allocated in the Consolidated Appropriations Act of 2021, these funds are a significant step in closing the growing gap of tens of billions of dollars of outstanding rental debt that have accumulated during the pandemic. Plainly put, the funds are a lifesaver for both renters and housing providers who have been hardest hit. Additionally, the new law does not extend the federal eviction moratorium that remains in place until March 31, 2021 (note that NAA has ongoing legal challenges to the CDC eviction order, and that two federal judges have ruled

Apartment News

the order unconstitutional or unlawful in the past several weeks). NAA continues its federal advocacy work with Congress and the Administration to stress that extensions or expansions of the CDC’s order are not the right policy solution to the nation’s housing challenges. We steadfastly maintain the importance of balanced and sustainable housing policies like streamlined, targeted rental assistance to get the rental housing industry through the crisis and beyond. Furthermore, ARPA provides additional aid for both individuals and small businesses. The plan allocates a $7.25 billion boost to carry out funding of the Paycheck Protection Program (PPP) and Second Draw PPP, both of which are set to expire on March 31. Unemployment benefits received a sixmonth extension until September 6, 2021 and individuals receiving unemployment benefits will now receive an additional $300 per week. Individuals that make less than $75,000 and couples that make less than $150,000 per year will also receive one-time payments of $1,400 per eligible individual and dependent. The law also allows for some households to qualify for a reduced stimulus payment.

HOUSING RELIEF Emergency Rental Assistance • $21.55 billion for emergency rental assistance to remain available until September 30, 2027.

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April 2021

• $2.5b set aside for “high-need communities”. • $30 million for admin costs and technical assistance. • $3 million for Inspector General oversight. • The Secretary must disburse not less than 40 percent of grantees’ allocation within 60 days. • Rules for Grantees: – Up to 10 percent of grantees’ allocation may be used for housing stability services. – Up to 15 percent of grantees’ allocation may be used for administrative costs. – Up to 18 months in assistance may be provided per household (Consolidated Appropriations Act (CAA) and American Rescue Plan Act funds combined). – For rent, rent arrears, utility costs and arrears and other housing costs as defined by the Treasury Secretary. – It does not include the language from CAA that requires grantees to prioritize arrears before forward facing rental payments or that allows housing providers to apply on behalf of residents. Stimulus — continued on page 20

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Stimulus — continued from 18 – Prioritization and eligibility requirements parallel CAA requirements. – Includes rules for distribution of unused funds which may be used for affordable housing or eviction prevention purposes.

Emergency Housing • $5 billion for emergency Section 8 Housing Choice Vouchers, which would be allocated to state and local governments to individuals and families who are currently or recently homeless, and to those fleeing domestic violence, sexual assault or human trafficking. • An additional $5 billion to provide supportive services for homelessness and at-risk individuals. – Specifically, the funds could be used for tenant-based rental assistance, the development of affordable housing, housing counseling for the homeless and purchasing non-congregate shelter units.

• $750 million through tribal grant programs for housing assistance and community development services. • $100 million for individuals living in rural Agriculture Departmentsubsidized properties. • $100 million for grants to housing counseling groups. • $20 million for fair housing education and enforcement.

State and Local Funding • $350 billion for states, localities, tribes and territorial governments to pay for COVID-related expenses and programs. Apartment News

AID FOR INDIVIDUALS

Paycheck Protection Program and Economic Injury Disaster Loans

Unemployment Benefits

• $7.25 billion boost to carry out funding of the Paycheck Protection Program (PPP) and Second Draw PPP. • Both PPP and the Second Draw program are set to end on March 31, 2021. • $15 billion in new funding to the SBA’s Economic Injury Disaster Loan (EIDL) program, $5 billion of which is set aside for businesses with fewer than 10 employees and suffering from no less than 50% revenue loss.

Employee Retention Tax Credit • Extends the refundable Employee Retention Tax Credit (ERTC) for employers through December 31, 2021. The ERTC was previously established in the CARES Act and extended and expanded in the Consolidated Appropriations Act of 2021.

Paid Family and Medical Leave

Additional Housing Funding

AID FOR SMALL BUSINESS

• Extends tax credits for family and sick leave first established under Families First Coronavirus Response Act until September 30, 2021. • The tax credits have since become voluntary for covered businesses and would now include vaccination appointments and complications due to receiving a vaccine as qualifications for leave. • Both the 80-hour per employee sick and 10-week per employee family leave will reset after March 31, 2021. The credit for paid family leave will expand to $12,000 per employee.

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April 2021

• Received a six-month extension until September 6, 2021 and an additional $300 per week for individuals receiving unemployment benefits. • Several programs for those unable to obtain state unemployment benefits have received extensions, as well. • Up to $10,200 in tax breaks for individuals making less than $150,000 who received unemployment benefits in 2020.

Economic Stimulus Payment • Individuals making less than $75,000 or married couples making less than $150,000 will receive $1,400 per eligible individual and dependent. • Dependent criteria also expanded to include any individual claiming dependence on the filer. This includes students over the age of 17 and qualifying relatives.

Child Tax Credit • Makes the Child Tax Credit fully refundable for 2021 and expands qualification to children under the age of 17. • Increased credit to $3,000 and $3,600 for children under the age of 6. • Individuals who earn less than $75,000 annually or married couples earning $150,000 annually may take advantage of the full credit. • The credit is reduced $50 per child for each addition $1,000 of gross income earned.

April 2021

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Apartment News

FAIR HOUSING MONTH BRIEFING:

HUD’s Recent Revision of Discrimination ‘Because of Sex’

ince a 1974 amendment to the original 1968 Fair Housing Act (FHA), it has been illegal across the nation to discriminate in any housing-related activity ‘because of sex.’ Sex was added as a fifth basis covered by the FHA, which originally focused on race, color, religion and national origin. That change, brought about by the same law that among other things created the Community Development Block Grant (CDBG) program, was consistent with many changes in federal law outlawing sex discrimination that took place in the 1970s. As some will remember, during that time there was an ultimately unsuccessful attempt to adopt the Equal Rights Amendment (ERA) to the United States’ Constitution. Interestingly, due to the unintended consequence of an unsuccessful ‘poison pill’ attempt to scuttle the Civil Rights Act of 1964, the outlawing of sex discrimination in employment had been the law of the land for 10 years at the

time of the FHA’s amendment. That last fact is of consequence, because it is the judicial interpretations of the protection ‘because of sex’ available in the context of employment that have now given rise to an expansion by the U.S. Department of Housing and Urban Development (HUD) in how it will treat claims of discrimination ‘because of sex’ in the housing context. It should be noted that it is not that unusual that interpretations of anti-discrimination provisions of employment law have an influence on housing discrimination law. A substantial amount of the legal framework applied to analyzing and shaping housing discrimination litigation has originated from civil rights cases dealing with employment discrimination. Throughout most of its history, the basis of ‘because of sex’ had been fairly narrowly interpreted. Generally, it was viewed from the point of view that sex should be taken to mean a person’s gender as determined at birth. Differential

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or adverse treatment shown to have been motivated by that gender were found to be discriminatory. Also, due to fact that women are overwhelmingly the victims of sexual harassment, courts had found in both the employment and housing contexts that ‘because of sex’ is applicable to address that harassment. Similarly, in the housing context it was found applicable to discriminatory conduct towards victims of domestic violence, who again are overwhelmingly women. However, until recently the interpretation did not extend to differential or adverse treatment based on person’s sexual orientation or gender identity. On June 15, 2020, the U.S. Supreme Court issued a ruling covering three cases that had arisen from and formed a ‘split decision’ within three different federal Circuit Courts of Appeals. In an employment case known as Bostock v Clayton County, by a 6–3 ruling, the Court determined that discrimination on the basis of sexual orientation or gender identity is necessarily also discrimination “because of sex” as prohibited by Title VII of the Civil Rights Act of 1964. In light of that ruling, fair housing advocates were quick to pronounce that litigation to address housing discrimination on the basis of person’s sexual orientation or gender identity, including a person being transgender, would be viable under the FHA, given its same use of the ‘because of ’ construction. HUD Revision — continued on page 24

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HUD Revision — continued from 22 Now, with the new presidential administration in place, and as a result of President Biden’s Executive Order 13988 on Preventing and Combating Discrimination on the Basis of Gender Identity or Sexual Orientation, HUD has issued a memorandum that has instructed its Office of Fair Housing and Equal Opportunity (FHEO) and its fair housing program grantees to interpret sex discrimination under the FHA to include discrimination because of sexual orientation and gender identity. The February 11, 2021 memorandum issued by Acting Assistant Secretary for Fair Housing & Equal Opportunity, Jeanine M. Worden, specifically instructs that “immediately, FHEO shall accept for filing and investigate all complaints of sex discrimination, including discrimination because of gender identity or sexual orientation that meet other jurisdictional requirements.” It requires grantees under the Fair Housing Initiative Program (FHIP), such as the Fair Housing Council of Orange County, to interpret sex discrimination under the FHA to include discrimination because of sexual orientation and gender identity. And for complaints originally filed with FHEO but referred to state and local agencies that process those cases through the Fair Housing Assistance Program (FHAP), their process must be consistent with the holding in Bostock. The state or local law under which the FHAP agencies operate either must explicitly prohibit discrimination because of gender identity and sexual orientation, which is already the case in California, or they must interpret existing sex discrimination

Do you know… AAOC fights for YOUR Private Property Rights? Support your PAC and Legal Defense Fund! 24

Apartment News

coverage to include discrimination because of gender identity and sexual orientation. An important thing to note is that HUD’s action is based on an Executive Order and an internal memorandum, neither of which has the same legal standing as a statute or even a properly adopted regulation. While the decision in Bostock is of significance in supporting the application of the FHA to sexual orientation and gender identity, it remains to be seen if those called to answer to complaints based on this interpretation of the FHA will bring judicial challenges to that interpretation. Such challenges might delay the resolution of those complaints, but at the same time they may also end in a complete affirmation of the correctness of the interpretation, making moot the need for formal regulation or statutory language. It is also possible that the Bostock decision will be the impetus to amend the FHA to explicitly include these bases. The Equality Act recently passed by the U.S. House of Representatives would do just that. It remains to be seen what portions of that bill might survive consideration in the U.S. Senate, but an alignment of the FHA with the holding in Bostock is perhaps more likely than not. So given the foregoing, is this new HUD interpretation of ‘because of sex’ of any consequence to California? As earlier stated, the state’s Fair Employment and Housing Act (FEHA), which is enforced by the Department of Fair Employment and Housing (DFEH), has explicitly covered sexual orientation since 2000, and gender identity and expression since 2012. DFEH has substantial experience in handling complaints for housing discrimination that have been filed on those bases. So, will the ability of victims of that type of discrimination to file with FHEO instead of DFEH have much of an effect? Well, it might. If FHEO decides to retain such complaints instead of referring them to DFEH in its capacity as a FHAP agency,

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April 2021

any complaints proceeding to a HUD charge of discrimination might then result in a filing in federal court. Either the complainant or the responding charged party, in a case that does not otherwise reach a binding settlement, has the right to remove it to federal court instead of having it heard by an Administrative Law Judge. The complainant is then essentially represented by the U.S. Department of Justice, which brings the case on behalf of the United States of America. The alleged victim of the discrimination then may choose to intervene as a plaintiff and secure their own counsel. Another difference is that in the federal process there is no mandate for an attempt to reach a mediated settlement before proceeding to a court filing, as there is in the state process following a charge. State complainants who do not mediate in good faith may forfeit their right to have DFEH represent them in state court. In general and for several reasons, fair housing advocates have a preference for litigation in the federal courts rather than state ones, but of course that being readily available will depend on the choice of HUD to retain a complaint or refer it to a FHAP agency. Only time will tell whether this recent change by HUD will result in any meaningful impact for California victims of housing discrimination on the basis of sexual orientation or gender identity. About the Author: David Levy, Programs Specialist with the Fair Housing Council of Orange County (FHCOC), has over 27 years’ experience in the areas of fair housing, landlord-tenant law and housing affordability. In addition to his work with FHCOC, he serves on the boards of the Kennedy Commission, the Affordable Housing Clearinghouse, and the Clearinghouse Community Development Financial Institution (CDFI), all located in Orange County, California. This article is based on work supported by HUD under FHIP Grant #FEOI1900445. Any opinion, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of HUD.

April 2021

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Apartment News

April Reckoning Time: Really Looking at the Numbers

pril is often the month when our income and expenses, along with our profits and losses, take on a definite reality as we prepare to submit our tax returns and, in some instances, write one more check to the Internal Revenue Service. For 2020, owing more tax dollars is not apt to be much of a concern. And, although minimizing tax liabilities may be a benefit gained from owning a rental property, it should not be the driving force behind that investment. Bill Gorman, in the first chapter of his book, Cash In on the Myths of Real Estate, cites as one of his TOP Four Myths: “A tax time review is all that is needed.” In many ways, a portfolio review at tax time is counterproductive. When working on your tax returns, the focus is on minimizing tax liabilities rather than on performance and profit potential.”

both economic and real estate-related events that have affected property performance. Generating a profit from the day-to-day operations has become a challenge. For the most part, rents have stagnated, while expenses have increased. Collecting past-due rents has become increasingly tenuous and extended eviction moratoriums have further impacted how long it will take for an actual return to some degree of normalcy. These are all well-recognized facts. Now, with all the 2020 numbers readily available, it is time to do some pro forma quantifying and return on investment (ROI) analysis. However, rather than just looking just at the reported numbers, the focus needs to be on using that data and deciphering the trends to make informed projections. This shift into an investor viewpoint may require some additional assistance. When Bill wrote about Myth 1-2, he recommended: “When tax time rolls around, you may want to make an appointment not just with your tax preparer, but also with your real estate advisor. In addition to an update on market trends, rents and property values; the two of you should also be analyzing how well your real estate investments are doing in terms of meeting your financial goals.”

Additionally, an annual tax-time review is, from Bill’s perspective, insufficient. Trigger events such as changes in interest rates and rental property laws as well as shifts in personal circumstances all have consequences and, as such, may necessitate some degree of portfolio analysis. As Bill states: “Depending upon the nature of the event, you may also want to review your cash flow needs, long-term investment goals, risk tolerance, and other conditions.” Certainly, the past year has provided owners and investors with a multitude of

Apartment News

Part of this portfolio review process should include investigating other available investment opportunities. This does not necessarily mean that you have to take action. The fact is that quantifying potential outcomes for different options

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April 2021

BY SONYA LOERA

provides a more comprehensive understanding of your current position. As noted in my article last month, rental property owners in Orange County are not necessarily stuck with having to sell at a loss. Although the multifamily real estate market has tightened considerably, there are still buyers and the lack of inventory has kept prices from dropping significantly. The pandemic has had a dramatic impact. Even with the roll out of vaccines, everyone continues to live with uncertainties. Priorities have changed and so have future goals. This applies not just to each of us personally, but to our children and to their children. It really is time for some re-evaluation. Reckoning is defined as the action or process of calculating and estimating something, but that is not necessarily all that needs to be done. Along with looking at property performance financials and projections based upon the numbers from your 2020 tax returns, a full portfolio review should also take into account how well those properties and/or various available options serve to secure the future that you want for yourself and your family. About the Author: Sonya Loera joined WR Gorman & Associate in 2013. With a background in accounting she serves as not only officer manager, but also as property manager, transaction coordinator and real estate agent. Founded in 1972 by William (Bill) R. Gorman, this Brea-(CA)-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as an expert resource for informed decision-making and transitioning that creates sustainable legacies for investors and their heirs.

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Apartment News

March General Membership Meeting Recap

AOC members were treated to a “bonus” general membership meeting last month, as ongoing COVID-19 restrictions and the slow rollout of vaccinations forced postponement of the annual trade show until later in the year. The bonus meeting in March – usually a “dark” month – was an opportunity for AAOC to offer its members something to fill the void. It also provided an opportunity for AAOC to recognize its members who are celebrating their 10th, 20th, 30th, 40th and 50th membership anniversaries in 2021. Members enthusiastically seized the opportunity to attend the online meeting and “Ask the Experts” their legal, maintenance, and property management questions. The expert panel, comprised of Stephen Duringer (Duringer Law Group, PLC), Frank Alvarez (Buffalo Maintenance) and James Wohrman

(FDC Management), imparted valuable information, tips, and sage guidance on a wide range of topics, with an obvious focus on COVID-19-related situations and scenarios. Stephen Duringer kicked off the program with a general legal update and then discussed the different rental assistance programs that are presently available (including the cities of Anaheim, Irvine and Santa Ana) and that the state’s rent relief program would be rolling out March 15. He indicated that there is $2.6 billion in rent relief funding available, which would provide 80 percent of a residents’ rent arrears to their landlord during the covered time period, if the landlord agrees to forgive the remaining 20 percent. There is also an option by which tenants can receive 25 percent of the rent they owe between April 1, 2020 to June 2021, to pay their landlord and be able to maintain pos-

Daniel & Marilyn Breig have been satisfied AAOC members for 40 years. They have always run their credit reports through AAOC and used AAOC’s operational and legal forms. They also look forward to attending the trade show every year and believe Apartment News magazine is a “great product.”

Apartment News

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April 2021

session of their unit when the eviction moratorium ends on June 30, 2021. Duringer indicated that landlords can apply for multiple programs, and will be screened accordingly, to avoid double dipping. He also pointed out that about 94 percent of landlords are receiving rent payments. James Wohrman followed Duringer and discussed property management issues and the experiences his company, FDC Management, encountered during the early days of the pandemic. He equated it to a “bad body blow.” When the pandemic hit, FDC Management immediately gave a temporary pay raise to employees, as well as a five percent discount for three months to residents. Wohrman indicated that 98 percent of residents have been “stand-up” about paying throughout the pandemic. Meeting Recap — continued on page 30

Michael & Pamela Mundy are 30-year members who have “grown up” with AAOC and appreciate how the association helps keep them legal and out of trouble. They know they can call AAOC with their questions and be given good advice and guidance.

April 2021

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Apartment News

Meeting Recap — continued from 28 Wohrman stressed the need for continued “human interaction” despite the pandemic, and how FDC’s leasing offices remained open but with boundaries established to ensure appropriately safe distancing. Units continued to be shown in person, but in a contactless manner, and FDC maintained close ties with its team members via lively video chats. Wohrman also indicated the importance of utilizing a Ratio Utility Billing System (RUBS) to help with overall costs. Finally, Frank Alvarez talked about the maintenance and repair work that his company has done during the past year. He indicated that service requests have increased 80 percent during the pandemic, with plumbing, electrical and appliances being the top three areas. There was initial tenant reluctance about

service staff entering their units to do the repair work, but in time that tenants felt more comfortable with the precautionary safety and sanitary measures being taken by Buffalo Maintenance. Alvarez pointed out that material costs are escalating, including plywood which typically costs $38 but has risen to $72, due to earlier southern California fires and trade issues with Canada. He talked at length about SB 721, the legislation that was signed into law in 2018 and requires an inspection of decks balconies, and other elevated wood structures in apartment buildings, by January 1, 2025. He warned that while this date may down the road a bit, it takes time to get an inspection, and urged members to complete this sooner than later. AAOC wishes to thank its PSC members who sponsored this “bonus” General Membership Meeting — Kay Properties and Investments, LLC, and

FPK Security. Your support of the association and its members, as well as this meeting is greatly appreciated. Mark your calendars for the next AAOC General Membership Meeting, being held online on Tuesday, April 20th at 7 p.m. The topic of the meeting will be “Technology in the Multifamily Space” with a focus on online marketing, cloud-based security monitoring, and smart apartment technology.

Catherine Youngerman (Bowman Real Estate), a 20-year member, is a big fan of AAOC’s operational and legal forms. While she has access to other forms, she has always found AAOC’s forms to be more relevant than what is available elsewhere, and she appreciates that.

Stephen C. Duringer (Duringer Law Group, PLC) provides a legal update and shares information about the different COVID-19 rental relief programs.

Erin Haselton is a 10-year member who has found great value in her ability to call AAOC and not only have her questions answered but feel confident that she and her family are being kept safe and out of court.

Frank Alvarez (Buffalo Maintenance, Inc.) discusses maintenance and repair challenges that his company has encountered during the pandemic. James Wohrman (FDC Management) discusses property management issues that his company has addressed during the COVID-19 pandemic.

Apartment News

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April 2021

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Apartment News

You’re invited to attend an informative virtual workshop to learn more about WelcomeHomeOC. This program provides sound business benefits to rental property owners who want to help better their community and is a key component to ending homelessness in Orange County. At this workshop, you will have the opportunity to hear from AAOC members and other rental property owners and operators who have already signed up as WelcomeHomeOC partners, as well as from housing experts from the Orange County Housing Authority and nonprofit supportive services providers. You will learn the specifics involved in becoming a part of the program, and have the opportunity to ask questions of our team.

United to End Homelessness is a community-wide collaboration bringing together the county’s top business, philanthropic, governmental, faith-based, and nonprofit leaders committed to ending homelessness in Orange County. To learn more about the program, visit WelcomeHomeOC.org.

Tuesday, April 27, 2021 10 am to 11 am

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RSVP by April 26 to Kristine Peters at KristineP@UnitedWayOC.org or 949.263.6139.

ONLINE EDUCATION

ADA Compliance & Reasonable Accommodations in Multifamily Housing Navigating the Americans with Disabilities Act (ADA) can be as treacherous as a minefield. Sometimes rental housing providers can be in violation of the law and not realize it, leaving themselves open targets to plaintiffs’ attorneys looking for easy monetary settlements over real or alleged ADA violations. This webinar will focus on the development of the ADA with respect to public accommodations, like apartment units for rent, with an emphasis on the legal framework related to such claims. Attendees will receive concrete guidance regarding the prevention of such suits and best possible defenses, as well as information regarding the current litigation landscape with respect to such claims. Date: Time: Location: Cost:

Presented By:

Colin Calvert, Esq. Fisher & Phillips LLP

John Battista, CASp #592 ADA Compliance Masters, Inc.

Thursday, April 29, 2021 9 a.m. Zoom Webinar $25 members $50 non-members

Register Online at www.AAOC.com Zoom link to be provided upon registration. All webinar ticket sales are final. April 2021

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Apartment News

Passing

the Torch

Family Succession Workshop Replace fear with knowledge and certainty. Heirs don’t want to keep their parent’s or grandparent’s rental property because they are afraid of the burdens and are unaware of its great value. This workshop will explore the worries and how to eliminate them, while revealing the benefits of continued, multi-generational rental property ownership. What You’ll Learn: • How to prepare yourself and your beneficiaries for your death.

• Practical information and the tools to facilitate a successful transition.

• Establishing a Legacy Plan: How to communicate your wishes, divide/distribute your assets, and deal with accounting and legal issues.

• Answers to your questions from an experienced and knowledgeable panel.

Date:

Tuesday, April 27, 2021

Time:

6:30–8:30 p.m.

Location:

Webinar

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$100 individual $150 per family (up to 4)

Apartment News

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April 2021

ONLINE EDUCATION

Landscaping Strategies to Enhance Your Rental Property Choosing the right landscape can give your rental community curb appeal from the street, provide your residents with a beautiful environment to enjoy, and help to increase your property value. Hear from a longtime rental property owner whose landscaping decisions and maintenance practices keep her properties looking fresh, vibrant, and appealing all year round. Her tips and tricks can help you do the same. Then, BrightView Landscape Services will offer their technical expertise and discuss how you can create the right landscape for your property or enhance what you already have, including: • Elements of multifamily landscaping

• Plant palette selection and recommendations

• Soil selection, planting locations, effective irrigation practices

• Best practices for landscape management • Q&A with the professionals

Presented By:

Date:

Tuesday, May 25, 2021

Time:

1 p.m.

Location: Zoom Webinar Cost:

Julia Araiza Pacifica Company

Patricia Blasco BrightView Landscape Services

Kristina Schafer BrightView Landscape Services

$20 members $45 non-members

Sponsored By:

Zoom link to be provided upon registration. All webinar ticket sales are final. April 2021

www.aaoc.com

Apartment News

Pulse on the

A Quarterly Review of Key Financial

4th Quarter 2020 Update Apartment Data

Orange County

USA

Data Source Qualifications

4th Qtr 2018

4th Qtr 2019

4th Qtr 2020

4th Qtr 2018

4th Qtr 2019

4th Qtr 2020

3,573

3,915

3,775

$543 Million

$419 Million

$751 Million

$53.1 Billion

$52.3 Billion

$51.3 Billion

• Actual Average Cap Rate

4.07

4.22

4.12

5.67

5.45

5.28

• Average Gross Rent Multiplier

17.56

15.01

14.77

13.97

13.84

13.43

• Price per Square Foot

$425.21

$399.21

$356.39

$158.91

$174.79

$168.79

• Price Per Unit

$368,398

$337,773

$332,709

$159,071

$168,202

$170,851

$2,080

$2,147

$2,139

$1,364

$1,421

$1,410

Annual Effective Rent Growth

2.6%

3.0%

–1.0%

2.9%

–1.1%

Concession Percentage

1.9%

2.4%

3.9%

3.4%

5.7%

Source: RealPage, Inc. www.realpage.com Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.

Average Occupancy Rate

96.2%

96.4%

96.8%

95.4%

95.8%

95.6%

Source: RealPage, Inc. Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted

Total Apartment Sales Transactions Total Sales Volume

Average Rent Level

Average Monthly Employee Wages** Apartment Building 2–4 Units Permits Issued by total # of units 5+ Units (not buildings)**

$4,770

$4,961

$5,247

$4,188

$4,287

$4,484

497

466

463

8,900

10,300

12,700

3,7930

5,390

4,399

110,800

129,700

110,500

Source: Co-Star www.costar.com 5 unit + properties

Source: U.S. Census Bureau: Privately owned, new construction

Consumer Price Index*

3.2%

3.0%

1.5%

1.9%

2.3%

1.4%

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Unemployment Rate**

4.12%

5.9%

9.9%

3.9%

3.6%

6.7%

Source: U.S. Bureau of Labor Statistics; reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net * For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties. ** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles– Long Beach–Anaheim, CA Metropolitan Statistical Area.

Apartment News

www.aaoc.com

April 2021

Marketplace

Data for the Apartment Investor

Return on Investment and the Covid Relief package

ill U.S. citizens and taxpayers get their anticipated money’s worth from the $1.9 trillion they will spend on the Covid legislation signed into law by President Biden in March? That $1.9 trillion price tag breaks out to about $6,000 per person, meaning, in a sense, that each American is putting up $6,000 of their net worth to cover this spending. That’s a gargantuan ask of America’s current and future taxpayers relative to historical social spending outlays. The entire U.S. economy was roughly $21 trillion in 2020 as measured by Gross Domestic Product (GDP). This makes the Covid package by itself ~9% of last year’s GDP, a prodigious percentage indeed. But just because the scale of the spending measure is record-breakingly high doesn’t make it a bad idea, or unworthy. As with all ventures, large or small, it’s about returns, and getting bang for the buck commensurate with resources expended and risks taken. We’ll note here that in the economic disaster of a year that was 2020, U.S. GDP fell about 3.5%, which constitutes the largest economic contraction the nation has experienced since 1946. Ten million American jobs withered away under the stress of the pandemic. That woeful situation, in concert with the election results of November 2020, set the stage for this behemoth spending package. In essence, the Biden fiscal stimulus plan is designed to put a floor under the U.S. economy that will, theoretically,

BY NICK LIEBERMAN

allow sufficient economic traction to take hold which will in turn enable the nation’s private sector to re-assert itself and deliver sustainable, long term GDP growth, and as byproduct of that, get America back to full employment. As the adjacent chart shows, we finished 2020 at a painful 6.9% national unemployment rate. A return to the 3.9% unemployment rate that we enjoyed at the conclusion of Q4 2019, or something close to that, is the goal sought. Unlike the experience of deploying funds to purchase an apartment building, where analysis exists in the realm of cap rates and projected future cash flow, the returns on the Covid Relief package will not be as neatly quantifiable. That being said, it IS clear that an enormous bet is being made here that science and medical expertise can keep Covid and its nefarious variants at bay long enough to achieve herd immunity and allow the economy to fully and safely re-open. But the stimulus spending needs time to take root in order to maximize its effects. If science wins and a significant Covid resurgence is avoided, then the stimulus spending will have the opportunity to allow the seeds it plants to sprout. On the other hand, a major virus spike could end up making Covid relief legislation merely a gigantically expensive band-aid rather than a foundational building block. For now (as of the writing of this article on March 18) it appears that investors are putting their money on April 2021

science and vaccines. Almost all U.S. equity markets are at or near all-time highs, suggesting Wall Street expects a strong economic recovery without significant Covid interference. The fact that the Covid relief spending will flow disproportionately to lowerincome Americans is the novel aspect of this legislation. It contains the supposition that getting money into the hands of the poor and disadvantaged will translate to greater social stability and a resultant strengthening of the underbelly of the economy. The elements of a social safety net embodied in the plan reflect somewhat of a European model, versus the traditional American approach. For apartment owners, Covid relief should almost certainly be a boon. It puts money in the pockets of tenants, which facilitates the payment of rent… that looks like a win for landlords. As to the macro view, the spending strategy ostensibly provides the platform on which heavy pent up consumer demand can meet up with and embrace the many business efficiencies and innovations that have been quietly developing over the past year; and that is a formula for a springboard recovery and extended productivity, again, assuming Covid remains relatively contained. So yes, there’s legitimate sticker shock over the price of this legislation. But if America is able to right itself and fully engage its economic firepower using stimulus money as fuel, the returns — financial and societal — will justify the investment.

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Apartment News

Vulnerability & Retrofitting 101 How to Know if Your Rental Property is at Risk… and What You Can and Should Do About It.

The Apartment Association of Orange County and Optimum Seismic invite you to a free informational workshop on seismic retrofitting and the steps you can take to protect your rental property investment. In addition to more cities starting to consider local retrofitting ordinances, state law will soon require all multifamily properties to undergo inspections of their decks, balconies, stairways, and more. Get the facts about seismic retrofitting and decide the best course of action for your rental property: • Soft-story buildings and the importance of seismic retrofitting • Are seismic retrofitting ordinances coming to Orange County? • Identifying areas of structural vulnerability on your rental property • The different types of buildings that can be retrofitted and what is involved • Reasons to Retrofit — Protecting your residents, your staff, and your investment • The cost of seismic retrofitting and financing alternatives

Date:

Monday, April 12, 2021

Time:

1–2 p.m.

Location: Zoom Webinar Cost:

Free!

Apartment News

www.aaoc.com

April 2021

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This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through Growth Capital Services member FINRA, SIPC Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104.

April 2021

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Apartment News

Presents

LUNCHTIME LEARNING

with Laura Lemansky

Effective Property Marketing & Messaging Techniques. Know Your Audience. Marketing and managing your apartment community has become increasingly demanding for rentalhousing providers who wish to maintain a competitive advantage in the multifamily space. Effective communication with, adaptability to, and understanding of your renters and their diverse expectations and preferred methods of doing business is key. Join us for an informative and interactive discussion on communicating with today’s renters and positioning yourself and your property for future success. Discussion topics will include: • Knowing your audience

• Should I chat, text or call?

• Cost effective ways to up your communication game

• Keeping communication professional

Hosted By:

Guest Panelist:

Laura Lemansky Senior Director of Sales Rentgrata

Apartment News

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Date: Time: Location: Cost:

Windell Mollenido Director of Marketing The REMM Group

April 2021

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Apartment News

ONLINE EDUCATION

California’s Balcony & Deck Inspection Law Get Ready to Comply with SB 721 Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter. Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline. Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Topics will include: • Background of SB 721 • Causes of structural damage • Regulatory oversight of the inspections and repairs • Cost of compliance & the time involved • Next steps for rental housing providers

Speaker: Date: Time: Location: Cost:

Gregg Traum Angelo Termite & Construction

Apartment News

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April 2021

April 15, 2021 1–2 p.m. Zoom Webinar $20 members $45 non-members

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Apartment News

Are You Playing Fair? Learn the value of complying with Fair Housing laws! This seminar will provide current, comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits. Topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities, families with children, support animals, and more! n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructor: Fair Housing Council of Orange County Date:

Monday, April 26, 2021

Time:

9:00 am to 12:00 pm

Location: Zoom Webinar Cost:

$80 AAOC Members & Fair Housing Partners $100 Non-AAOC Members

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Apartment News

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April 2021

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Apartment News

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

Apartment News

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April 2021

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Clayton Hale

New PSC Members

Equity Management LLC/ Ron Jo Properties Greg Herd La Serena Apartments Small Start

The Flying Locksmiths Matt Johnston 6402 Maple Avenue Westminster, CA 92683 (562) 758-7510 orange@flyinglocksmiths.com

Do you know…

Tradewinds Apartments

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

AAOC monitors all 34 Orange County city council agendas, as well as the 3 largest Riverside County city council agendas, to protect your investment from negative policies?

Soft Story Seismic Our structural engineers will analyze and determine the most economical way to strengthen your buildings with minimum impact on the function and use of the building.

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For more information and free consultation, please call us at

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*Named #2 best online associate in real estate by bestcolleges.com

April 2021

www.aaoc.com

Apartment News

Featuring

Product & Service Council Members

PSC CORNER

Buffalo Maintenance, Inc.

The Door & Window Company

Who We Are

Buffalo Maintenance, Inc. has been serving property management companies, apartment owners, and performing tenant improvement work for over 20 years. We have created a solid reputation with several apartment associations throughout Southern California, including The Apartment Association of Orange County.

Who We Serve

We work exclusively in the income property and real estate industries and focus our efforts in providing rental property owners, management companies and brokers, as well as homeowner associations with cost-effective solutions, experience, and proactive service.

Property Services

Buffalo Maintenance, Inc. can provide apartment owners, property supervisors, management companies and asset managers with their own “In-House Maintenance Department.” We can “tailor make” job quotes with per unit pricing or time and material work. Our billing rates vary according to the level of difficulty, skill, or trade required. Buffalo Maintenance, Inc. specializes in the following services: • Plumbing • Routine maintenance • Flooring, including ceramic tile • Unit “Make Ready” or turnovers • Fencing & gates • Electrical • Metal work and welding • Carpentry and Framing • Hauling & dumping • Termite/dry-rot wood • Landscape work and rehab damage repair • Trash-outs • Decking & light construction • Board-up

Community Service

Buffalo Maintenance, Inc.’s award-winning and Department of Real Estate certified staff also volunteer their time and knowledge in service to the rental-housing industry. We provide instruction to apartment owners, managers and maintenance techs through both college-level courses and apartment association education programs, such as AAOC’s Certified Rental Housing Provider Education Program. Our owner, Frank Alvarez, also serves as president of AAOC and as chair of its Education Committee. He also contributes to the “Dear Maintenance Men” column that appears monthly in AAOC’s Apartment News magazine.

Credentials

Buffalo Maintenance, Inc. is a California licensed B-1 General Contractor, number #1010967. We carry a million dollars in liability insurance and workers compensation insurance and are bonded.

The Buffalo Maintenance team is eager to hear from you and would be happy to answer any questions you may have or help you with your service needs. You can contact us at (714) 956-8371 or maintenance@contactbuffalo.com, or by fax at (714) 509-0626.

Apartment News

www.aaoc.com

April 2021

The Door & Window Company is family owned and operated. In 2010, Elsa Pizana and Roberto Rios decided to take their experience in construction, windows and doors and open their own business. The first belief they laid down for their business was to treat everyone like family. This idea extends not just to clients, but to employees as well. Elsa has been involved in the door and window industry since 2000. Her greatest virtues are the extensive customer service skills, expertise in various products, and the ability to explain all details in clear and simple form for better understanding. Roberto has been in the construction industry since 1996 and possess a vast knowledge of finish construction which include residential painting, cabinet design, and full remodels. At The Door & Window Company, we love to educate our clients on the best possible products for their project without sacrificing the quality. What we care about is giving the client products that will make their projects come to life. We specialize in sales, installation and finishes. Our sales team is highly knowledgeable, resourceful and here to find the best product for your budget. Our sales team is up to date with the current technology in the field so they can offer you tips and make your installation easier. Our installation team is fully trained, experienced and AAMA certified. You are more than welcome to come visit our showroom, where you can see a wide variety of products, from multifamily residential to high end products. The Door & Window Company offers an extensive variety of products and services that include: • Doors – Exterior & interior • Windows – Vinyl and wood for historic areas • Cabinets and countertops (granite and quartz) • Hardware • Exterior shutters • Shower doors • Closet doors We are strong believers that communication is the key, going above and beyond to make everything clear to everyone involved. We just don’t want to be a vendor, we want to be part of your team! Our two main priorities are to make your project as easy as it can be, and, as a result, keep you as our clients for a lifetime. For more information about The Door & Window Company, please contact us at (714) 754-4085 or info@thedoorandwindow. com, or visit www.thedoorandwindow.com.

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Attorneys

Cleaning Service

A.S. Wise, Inc. The Flying Locksmiths

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp. Wesierski & Zurek, LLP

Titanium Restoration Services Company

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Apartment Rental Publications & Services apartments.com RentPath Zillow Group Rentals

Apartment/Student Housing ARIZE Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. L and D Appliance Corp. National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Bath Restoration or Renovations

Collections

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team Titanium Restoration Services Company

Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications Cox Communications ICF for SoCalGas Multifamily Energy Efficiency Rebates TouchPoint

Boiler Systems DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Buying Group

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

Optim Real Estate Services Company PAS Purchasing Solutions

ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp. National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Cabinets/Refinishing

Asphalt Sales & Service

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

GuardTop, LLC Oliver Mahon Asphalt Rose Paving LLC

Coin-Operated Laundry Equipment

PSC Service Provider Directory — continued on page 52

Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp. The Door & Window Company

Carpentry

Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

April 2021

www.aaoc.com

Apartment News

PSC Service Provider Directory

Draperies/Blinds/Window Coverings

General Contractor

Construction

Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Energy Management

Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. HOMEE, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp.

Yardi Systems Inc.

Handyman

Environmental Consulting & Training

Buffalo Maintenance, Inc. HandyCrew Services, Inc. HOMEE, Inc. OC Professional Maintenance Team S M Painting Corp.

continued from page 51

AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC

Consulting

Drug & Alcohol Testing TAG / AMS, Inc.

Electrical HOMEE, Inc. KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

American Environmental Specialists, Inc. Mesa Artificial Turf/Garage Doors

Environmental Services

ICF for SoCalGas Multifamily Energy Efficiency Rebates Investment Capital Real Estate Optim Real Estate Services Company

Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Content Restoration

Estate Planning

AMS Construction

Kimball, Tirey & St. John LLP Company

Countertops

Evictions

Buffalo Maintenance, Inc. California Bath Restoration

ReassureRent

Deck Coatings, Magnesite Repairs, Waterproofing AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Fencing & Gates

Fitness Equipment

Internet Services

Opti-Fit Fitness Solutions

Garage Doors

Apartment SEO apartments.com Cox Communications RentPath Zillow Group Rentals

Mesa Artificial Turf/Garage Doors

Investments

Fire & Flood Restoration

Flooring Urban Surfaces

AIR CONDITIONING & HEATING

Insurance

BluSky Restoration Contractors, LLC Commercial Restoration Company PRC Restoration Restoration Management Company

Black Bird Fire Protection, Inc.

California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency NFP Property & Casualty ReassureRent Rey Insurance Services, Inc. The Liberty Company Brokers, Inc.

Buffalo Maintenance, Inc.

Fire Safety

Drain Cleaning

Heating & Air Conditioning

Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Cell-909-228-9956

Janitorial

Service • Repair • Installations

Strategic Sanitation Services

Since 1988

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration

Kitchen Renovations

Joe Mottes

Licensed, Bonded, Insured C-20 # 538090

Apartment News

www.aaoc.com

April 2021

Landscapes/Hardscapes

Maintenance, Repairs, Products

Odor Removal

BrightView Landscape Services, Inc.

Buffalo Maintenance, Inc. Evolution Building Efficiency FSI Construction GuardTop, LLC HandyCrew Services, Inc. HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company OC Professional Maintenance Team WICR Waterproofing & Decking

Strategic Sanitation Services

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Pacific Premier Bank Redwood Mortgage The Bank of Southern California

Lighting KD Electric Company

Magnesite Repairs Buffalo Maintenance, Inc.

Mailboxes Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Marketing Geiger Promotional Products Company Jetty Zumper

Mold Remediation American Environmental Specialists, Inc.

Multi-Family Advisory Services CheckpointID Optim Real Estate Services Company

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Paint Sales & Service Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. West Coast Drywall & Paint

Pest Control Access Exterminator Service, Inc. Angelo Termite and Construction Bugs Away Exterminators Lloyd Pest Control Newport Exterminating The Bee Man

PSC Service Provider Directory — continued on page 54

EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free

*Half Off 2nd Drain

Proudly Serving the 605 Corridor and North Orange County

714-640-0699 | 562-656-6517

April 2021

www.aaoc.com

Apartment News

PSC Service Provider Directory

Real Estate/Investments

Staffing Service Approved Real Estate

Private Investigations

Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

FPK Security, Inc.

Real Estate Broker

Property Management

CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

continued from page 53 Pet Waste Community Pet Solutions

Plumbing, Contractors & Supplies California Rooter & Plumbing EZ Drain & Plumbing HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Orange Coast Plumbing, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing

AIM Properties Allen Properties API Property Management Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Apartment News

Telecommunications Cox Communications

Towing Dedicated Transportation Services TO’ and MO’ Towing

Trash Services Strategic Sanitation Services Valet Living

Utilities & Sub Metering Conservice ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Regional Energy Network Company NPM Staffing an InterSolutions Company

Video Surveillance Assure by Remote Ally

Water Heaters

Rentler Yardi Systems Inc.

California Rooter & Plumbing DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Resident Services

Waterproofing

FunFlicks Outdoor Movies

AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp. WICR Waterproofing & Decking

Recycling Strategic Sanitation Services

Resident Screening

AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)

Argos Homes Systems McCarthy Roofing

NextLevel Optima

Video Commercials

Roofing

Rain Gutters

Sustainability/Green Energy

AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking

ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow Vesync Yardi Systems Inc. Approved Real Estate NPM Staffing an InterSolutions Company The Liberty Group

AMS Construction

Reconstruction

Property Management Software

Security Services/Patrol Services

Property Management Staffing & Training

Surface Restoration

ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. The Flying Locksmiths USGI — Upland Group Vesync

www.aaoc.com

April 2021

Water Removal ATI

Website Development/Online Advertising Apartment SEO

Windows & Doors Bear Windows Inc. Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Moore Replacements The Door & Window Company The Flying Locksmiths

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

We provide home automation, security systems, keyless door locks & smart thermostats.

See the Advertisers Index on Page 70 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 70 for the location of our ad.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

PSC Contact Index — continued on page 56

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

April 2021

www.aaoc.com

Apartment News

PSC Contact Index —

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

continued from page 55

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Engagement and automation tools through Contact Center and CRM software.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 70 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

See the Advertisers Index on Page 70 for the location of our ad.

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com See the Advertisers Index on Page 70 for the location of our ad.

See the Advertisers Index on Page 70 for the location of our ad.

Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 70 for the location of our ad.

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 Kristen.attardo@ATIrestoration.com

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today! Smart choices last a lifetime. 56

Apartment News

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April 2021

Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Bear Windows Inc. George Torres 1055 W 7th Street Los Angeles, CA 90017 (888) 470-2645 info@bearwindows.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com

Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 70 for the location of our ad.

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

See the Advertisers Index on Page 70 for the location of our ad.

Commercial and residential pest control.

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Plumbing and drain cleaning services. See the Advertisers Index on Page 70 for the location of our ad.

April 2021

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com

PSC Contact Index — continued on page 58

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 57

Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

Business Banking, Apartment Loans/Commercial Loans.

Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com

Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com

Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

,INC Lic. #C36-1069122

Bonded & Insured / Serving all of orange county

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

714-715-3315

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com

Apartment News

www.aaoc.com

April 2021

Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HOMEE, Inc. Lisa Wagner 1413 .S Howard Ave, Suite 220 Tampa, FL 33606 (310) 780-2503 lisa@homee.com ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Diaz-Villavicencio 555 W. 5th Street, Suite 3100 Los Angeles, CA 90013 (213) 312-1716 multifamilyrebates@icf.com

PSC Contact Index — continued on page 60

Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 70 for the location of our ad.

Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com FunFlicks Outdoor Movies Chad Hunter 11000 Brimhall, Suite 56 Bakersfield, CA 93312 (877) 263-0480 chad@funflicks.com Geiger Promotional Products Company Stephanie Haydon 17822 17th St, Suite 312 Tustin, CA 92780 (714) 913-2019 shaydon@geiger.com Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date. We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

See the Advertisers Index on Page 70 for the location of our ad.

GuardTop, LLC Jeff Luzar 32834 Pacific Coast Hwy, Suite 210 Dana Point, CA 92629 (949) 218-4319 info@guardtop.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 70 for the location of our ad.

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com April 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 59

Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Jetty Zakk Adoum 37 W 20th Street, #1101 New York, NY 10011 (240) 422-1965 zakk.adoum@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

See the Advertisers Index on Page 70 for the location of our ad.

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Independent insurance brokerage representing commercial building owners and operators.

Apartment News

www.aaoc.com

See the Advertisers Index on Page 70 for the location of our ad.

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com

PSC Contact Index — continued on page 62

April 2021

NEW Stain Resistant Carpet

Vinyl Planks from

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$ 40 (material only)

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Laminate Flooring from

sq. ft.

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sq. ft.

$ 40 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

Years in Orange County! • Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

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(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

April 2021

www.aaoc.com

Apartment News

PSC Contact Index —

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

continued from page 60

LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

See the Advertisers Index on Page 70 for the location of our ad.

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 70 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

See the Advertisers Index on Page 70 for the location of our ad.

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com

See the Advertisers Index on Page 70 for the location of our ad.

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Boutique style property management.

Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 70 for the location of our ad.

Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

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42"

54"

78"

102"

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Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

April 2021

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net

See the Advertisers Index on Page 70 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

See the Advertisers Index on Page 70 for the location of our ad.

Anything related to concrete

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com

Orange Coast Plumbing, Inc. Mark Haney 1506 Clinton St. Santa Ana, CA 92703 (714) 953-1111 ocp@orangecoastplumbing.net Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 70 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

PSC Contact Index — continued on page 64

Ask about our Senior & Millitary Discounts

100

With Complete Re-Roof Must present card at time of estimate

• 4-Point Roof Inspection • Re-Roof • Repair Roofing

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(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

Lic. No. 847279 B1 & C39

April 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 63

Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 70 for the location of our ad.

R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 70 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 70 for the location of our ad.

Insurance that manages the eviction and pays you lost rent. See the Advertisers Index on Page 70 for the location of our ad.

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 70 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 70 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Southern California Regional Energy Network Company Courtney Owen 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (903) 830-2126 courtney.owen@icf.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com

PSC Contact Index — continued on page 66

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

Apartment News

www.aaoc.com

April 2021

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

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Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential? Contact SVN Vanguard for a property evaluation

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SVN Vanguard is proud to offer our own in-house

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714.446.0600 • www.svnvanguard.com

April 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 64

Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 70 for the location of our ad.

SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 70 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com The Bank of Southern California Pam Marble 625 The City Drive, Suite 140 Orange, CA 92868 (714) 352-7475 pmarble@banksocal.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com

Apartment News

The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Flying Locksmiths Matt Johnston 6402 Maple Avenue Westminster, CA 92683 (562) 758-7510 orange@flyinglocksmiths.com The Liberty Company Brokers, Inc. Gary A Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com  We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

www.aaoc.com

April 2021

TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com

See the Advertisers Index on Page 70 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221  brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com

Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 70 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com

Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com

Run Credit Checks via the INTERNET and

24/7 SAVE!

Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

Pest Control for Professionally Managed Properties OFFICE

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April 2021

www.aaoc.com

Apartment News

ADVERTISERS’ INDEX

April 2021 Apartment News Magazine

Articles inside

The Benefits of AAOC Membership

Fair Housing Certification

California’s Balcony Inspection Law

Lunchtime Learning

Mold 101: Identification, Remediation, and Prevention

April Reckoning Time: Really Looking at the Numbers

March General Membership Meeting Recap

Dear Maintenance Men

HUD’s Recent Revision of Discrimination ‘Because of Sex’ By David Levy

Is Your Building on Stable Ground? By Ali Sahabi

Orange County Legislative Watch — All Politics Is Local

WelcomeHomeOC Seminar

General Membership Meeting