April 2024 Apartment News Magazine

4 President’s Message—Eroding of Your Rights, One Stick at a Time!!!

6 Sacramento Report —Are You at the Table or on the Menu? 8 Orange County Legislative Watch—The Real Cost of Campaigns

Cover Your Assets—Positioning Your Property for Top Dollar at Sale or Refinance (Part I)

3 - CRHP (Spring) #8

Wednesday, 8:30 am–12:30 pm, Online

4 - Apartment Maintenance & Repair Series (Beginner) #1

Thursday, 9 am–1 pm, BuffalO mainTenance, inc

8 - Intellirent Screening & Marketing

mOnday, 10–11 am, Online

9 - Fair Housing Certification Training

Tuesday, 1–4 pm, Online

10 - CRHP (Spring) #9

Wednesday, 8:30 am–12:30 pm, Online

10 - General Membership Meeting

Wednesday, 7–9 pm, elks lOdge

11 - Apartment Maintenance & Repair Series (Beginner) #2

Thursday, 9 am–1 pm, BuffalO mainTenance, inc

15 - Leasing & Marketing Techniques

mOnday, 10 am, Online

16 - Board of Directors Meeting

Tuesday, 6 pm, Online

17 - CRHP (Spring) #10

Wednesday, 8:30 am–12:30 pm, Online

18 - Apartment Maintenance & Repair Series (Beginner) #3

Thursday, 9 am–1 pm, BuffalO mainTenance, inc

22 - Active Assailant Response Training

mOnday, 10–11:30 am, Online, see page 5

23 - Sexual Harassment Prevention Training

Tuesday, 9–11 am, Online, see page 39

24 - CRHP (Spring) #11

Wednesday, 8:30 am–12:30 pm, Online

Apartment News

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805 (714) 245-9500 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

25 - Apartment Maintenance & Repair Series (Beginner) #4

Thursday, 9 am–1 pm, BuffalO mainTenance, inc

29 - SB 721 Balcony & Deck Inspection

mOnday, 1–2 pm, Online, see page 15

MAY

6 - Mosquito Prevention & Management

mOnday, 10–11 am, see page 31

16 - Tribute Awards

Thursday, 5:30–10:30 pm, richard nixOn liBrary, yOrBa linda

20 - Welcome Home OC

mOnday, 10–11 am, Online

21 - Emotional Wellness, Stress Management & Self Care

Tuesday, 1 pm, Online

21 - Board of Directors Meeting

Tuesday, 6 pm, Online

22 - General Membership Meeting

Wednesday, 7–9 pm, sanTa ana elks lOdge

23 - Elevate Your Legacy… Empower Your Real Estate Plan

Thursday, 6–8 pm, Online, see page 42

27 - Memorial Day

mOnday, Office clOsed

30 - Lunchtime Learning

Thursday, 12–1 pm, Online

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy.

NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President

John Tomlinson

n First Vice President Randy Combs

n Second Vice President Denise Arredondo

n Vice President

Legislative Council

Amy Fylling

n Treasurer Laurel Dial

n Secretary

n Sergeant at Arms

Julia Araiza

Stefanie Koslosky

n Immediate Past President Frank Alvarez

Directors

n Christine Baran n Rick Roshan

n Alan Dauger

n Craig Kirkpatrick

Directors Emeriti

n Ronald Berg n Stephen C. Duringer

n Vicki Binford n Jerry L’Ecuyer

n David A. Cossaboom n Nick Lieberman

n Nicholas Dunlap n Edward Masterson

Eroding of Your Rights, One Stick at a Time!!!

During the first day of studying property law in law school, students are presented with the now-famous analogy of property rights as a bundle of sticks, with each of the sticks representing an individual right. This is a common analogy for the bundle of rights enjoyed by American citizens.

Assembly Bill 2304 (Lee), which is described as tenant protection legislation that seeks to mask unlawful detainer case records, led me to fondly

recall my law school studies and some of the most basic concepts I absorbed.

Under current state law, unlawful detainer cases are sealed for the first 60 days and before becoming open to public examination for purposes such as credit evaluation. AB 2304 would return to COVID-era protections for lessees, with property owners not able to determine if the party applying for their property has been previously evicted by an unlawful detainer action.

No, this isn’t an April Fool’s joke!

Another unfathomable proposal is Assembly Bill 2785 (Wilson) which could limit application fees and any subsequent annual increases by the housing provider. It would rewind cap rates to levels seen in the late 1980s.

The Apartment Association of Orange County (AAOC) staunchly opposes these bills as they reduce your ability to exercise legitimate and necessary supervision of your hard-earned savings and investments.

John Adams was justified when he recognized the dangers of eroding the foundation of our great nation. “The Founders recognized that the protection of private property is indispensable to the promotion of individual freedom,” John Adams said in Discourses on Davila. “[P]roperty must be secured, or liberty cannot exit.”

To help us protect your hard-earned dollars and the Constitutional rights instilled by our Forefathers, stand ready to reach out to your elected officials when your association shares the call to action.

That time is coming—and quick.

Yours very truly and respectfully

ORANGE COUNT Y SHERIFF’S DEPARTMENT

Being prepared can be the dif ference bet ween life and death

April 22 24

10:00 -11:30 a.m.

Zoom Webinar

Sgt. Brian Gunsolley

Class Description:

Attendees will learn techniques and tactics to improve their chances of surviving an active assailant situation, including barricade techniques, fighting tactics, and the proper survival mindset. Attendees will also learn the typical behavior patterns associated with someone on the pathway to violence, the concept of leakage, and how to report suspicious behavior to the proper authorities.

Contact: Sandy Gimpelson sandyg@aaoc.com (714) 245-9500 x1406

Are You at the Table or on the Menu?

There are so many newly introduced bills that we could write about this state legislative session that, as Eddie Rabbitt sung in 1982, “I don’t know where to start.”

None the less, this month we highlight two bills for which AAOC has already taken formal oppose positions and has begun meeting with lawmakers and legislative staff to advocate against the bills.

AB 2216 (Haney)

Let’s start with an issue that you may have heard about and explain why it is extremely problematic for rental property owners/agents. That issue is AB 2216 (Haney), which was recently amended. The bill prohibits rental property owners or their agents from limiting a common household pet (domestic animal, including but not limited to, a dog or cat, that is commonly kept in the home for pleasure).

Mr. Haney’s bill also prohibits rental property owners or their agents from inquiring about whether the applicant for tenancy or tenant intends on keeping a common household pet or pets in the dwelling unit. Additionally, there is no requirement of a tenant to inform the property owner or their agent of keeping a common household pet or pets after the tenant has already entered into contract for tenancy.

AB 2216 prohibits additional rent from a tenant who keeps the pet in the dwelling unit.

Why oppose the bill?

The measure does not consider a common household pet’s welfare, if its owner works outside the home during a regular 40-hour work week, which would confine a pet in the home for 8–10 hours without the ability to relieve itself outside of the unit; this could be considered animal cruelty.

The bill creates a distinct notion that tenants who are pet owners have superior rights over tenants who are not pet owners, which will undoubtedly affect the quiet enjoyment and result in constructive eviction.

Rental property owners and their agents would be barred from limiting the number of pets beyond the city/ county codes. Most city and county ordinances limit the number of pets to four or five animals per dwelling. Can you imagine 4 (large or small) dogs in an efficiency unit?

The bill conflicts with current statutory law as defined in Health and Safety Code section 50466, which already outlines adequate legal requirements pertaining to property owners’ prohibitions on tenants’ ability to keep common household pets in a dwelling unit during tenancy.

AB 2347 (Kalra)

The next bill we want to feature is AB 2347 (Kalra) which extends a defendant’s time to respond to an unlawful detainer action from five court days to 10 court days. Additionally, a proof of service of summons and complaint shall be filed promptly, and a copy must also

be sent to the defendant. Furthermore, a default cannot be entered by the clerk any sooner than three days following the filing of the proof of service of summons and complaint.

Why oppose the bill?

Although this bill more than doubles the amount of time for a defendant to respond to an unlawful detainer while remaining in possession of the rental unit at issue, it does not address the core issue pertaining to timely judgment relating to unlawful detainer litigation.

Currently, the average length of time of unlawful detainer (“UD”) litigation through judgment on contested UD cases is three to four months. The current litigation process actually harms tenants losing possession of a residential rental unit by incurring rental debt for four-to-five months, as opposed to one or two months, which creates an impossible financial burden on tenants who are being evicted for non-payment of rent.

Because finalization of the litigation process takes so long, a property owner is forced to pass on the lost payment of rent due to a previous tenant’s failure to pay rent (for months) to subsequent tenants which is exacerbated due to the timing of the unlawful detainer litigation.

This Bill is a proverbial “band-aid;” it should be amended to focus on addressing the core issues of unlawful detainer litigation, which is to create law that shortens the standardized litigation process of UDs for more practicable

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The Real Cost of Campaigns

Many of you have expressed surprise by the amount of money AAOC is looking to raise to help defeat the Rent Control ballot initiative being brought back— once again—by Michael Weinstein and the AIDS Healthcare Foundation. And you’re right to be surprised; these campaigns are inordinately expensive. The evolution of this over the years has been extraordinary to watch.

To provide context, California’s Primary Election last month included:

• No real contest for the Republican or Democrat presidential candidates

• A lackluster lineup of U.S. Senate candidates

• The usual slate of state legislative and U.S. House of Representatives races

• Three Orange County superior court judicial races

• One state ballot initiative

Yet, this is what the campaign mail looked like for one, two-person, mixedregistration Orange County household.

Over 70 pieces of mail for an election

with comparatively little at stake. The volume of material making its way to voters has increased dramatically—and is likely to continue.

Looking back at campaigns over the years can help explain why the cost has increased so much.

Ballot Initiatives in the 1970s

There were 133 ballot initiatives from 1970–1979, with two separate “special election packages” in 1973 and 1979. Reviewing the bulk of these initiatives, one sees they dealt with standard governance questions—General Obligation Bonds, taxation issues, land conservation, government oversight, etc.

In general, that is what a ballot initiative was at the time—a relatively mundane change to governance or an overarching civic project on the state level. The local level was something different altogether—municipalities were raising property, sales, and business-related taxes on such a scale that the state became unaffordable for many. And that’s when people started to resist.

The Taxpayer Revolt—

1978’s Proposition 13

Unfortunately, not enough people know or understand the history behind Proposition 13. Putting it in the context of the overall picture of life in the midto-late 1970s brings about eerie similarities to today.

• Rampant inflation

• Interest rates in the teens

• Gas prices, shortages, and rationing

• A stifled economy

Add on top of that efforts at the state and local levels to raise municipal receipts through ever-increasing taxes, and it became clear to voters throughout the state that this approach was unsustainable. However, the villain at that time was taxes. Howard Jarvis led the way in stopping those growths with an overwhelmingly popular tax limitation plan. With only the city of Los Angeles, the core Bay Area cities, and Lake Tahoe voting against it, the proposition set the state up for a new era of populist politics.

• Every owner has di erent wants and needs

• Monthly cash ow statements

• Rent rolls & check registers

• Bi-lingual sta

• Fee management service

• Temporary vacation management service

• Rent up management service

• Award winning seasoned professional team

• Immediate availability for owners and tenant needs

• Rapid response & 24 hour emergency availability

• Expert monitoring of local rental trends and legal developments

• Routine maintenance, exterior/interior inspections

The Prolific Era of the 1980s

Former California Governor Ronald Reagan rode the wave of the taxpayer revolt into the White House to start the decade. His successor, Jerry Brown, was in his (first) second term as Governor, and his successor, George Deukmejian, would oversee the bulk of the 140 state ballot initiatives of the 1980s.

California businesses started to come under attack with the 1980s ballot initiatives—low rent housing, rent control, and taxing oil profits all appeared on the 1980 June Primary ballot. This trend continued throughout the decade—often, these initiatives failed with a pro–business mindset. Smoking sections in restaurants, inheritance taxes, and, of course, the introduction of the California Lottery—which has since put skepticism in the eyes of most voters because of the bait and switch that occurred when the legislature supplanted public funds for education with lottery funds instead of enhancing the public education budget as had been promoted.

Campaigns also saw the advent of automation that increased the ability to deliver mailers, print materials, and other vehicles for campaign messaging as a new cost to the campaign process. This also made campaigning more accessible to more interest groups, which is how we saw nearly 40 ballot initiatives in 1988 alone.

Towards the end of the 1980s, we also began to see a shift in ballot initiatives proposing to address social and cultural issues, including AIDS-related initiatives, campaign finance, housing, hunger, homelessness, and taxes on tobacco. We also saw initiatives seeking insurance industry regulation, tort reform, and pension/public finance disclosure reform start to take over the ballot initiative process, setting up an interesting shift in the 1990s.

“Rock and Roll, Cola Wars, I Can’t Take It Anymore”—The 1990s

Ok, so technically, it came out in September of 1989, but Billy Joel’s “We Didn’t Start the Fire” set the stage perfectly for a turbulent 1990s political scene. After 40 initiatives in 1988, including Proposition 103’s revamp of the auto insurance marketplace, voters were asked to decide on 45 more initiatives only two years later, with the 1990 crop ranging in topics from term limits to hospital districts. The remaining eight years saw an additional 91 initiatives where culture wars and businesses became more of a target for ballot box regulation.

Most people remember the ballot initiatives related to minimum sentencing, class size reduction, AIDS disclosures, toxic land clean up, prison reform, attempted term limit reforms, education vouchers, and, of course, the infamous Prop. 187, “Save Our State” initiative to address citizenship issues— all of which became very divisive public policy issues.

Fueling this divide and focus on social issues was the pinnacle of the cable news era. Advertising on cable became a cheap alternative to broadcast media, and the cable news channels were scrambling for content to fill their airtime. This allowed ballot initiatives to reach a broader audience and dive into issues more deeply.

Additionally, computing had advanced such that every campaign could pull together previous election turnout data, micro-target messaging, and turnout models that better reflected and predicted voter behavior.

We saw the rise of:

• Producing accurate walk sheets for volunteers to speak to highpropensity voters.

• Comparing databases to refine messaging to interest groups.

• up the production/ addressing/ sorting/ sending of mass mailings.

• The advent of email messaging campaigns and fundraising efforts.

• The earliest examples of websites for campaigns.

• The start of online processing of contributions.

During this decade, we also saw alcohol taxes, pesticide regulation, motor vehicle taxes, earthquake safety, childcare, toll roads, tax exemptions, food products, health care, passenger rail, non-profit organizations, tobacco, insurance, minimum wage, marijuana legalization, pest control, tribal gaming, stable management, and utilities all facing ballot initiatives raising the profile of industry being under attack by ballot initiatives.

Between the added cost of commercials, media campaigns, advanced computerization, and the crowded political fields, repetition of messaging became more important than substantiative discussions of the policies at the core of the ballot initiatives.

Campaigns Enter the Digital/Data-Driven Era—The 2000s

Any nerd will tell you that the internet has been around since the ‘60s as a DARPA project for government researchers and not as a side hustle started by former Vice President Al Gore —despite what you may have heard. However, it was not until the 2000s that campaigns truly entered the digital era—and when we saw how impactful the internet could be.

For the second decade in a row, culture wars and business regulation were the dominant focus of ballot initiatives —causing more businesses, chambers Watch — continued on page

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of commerce, business organizations, industry organizations, and pro-business think tanks/advocacy organizations to emerge to engage in politics in a whole new era.

Early in the 2000s, we saw campaign websites, email lists, list serves, and banner ads dominate the digital space— adding to the cable, mail, collateral material, and traditional campaign messaging efforts. Add to that the increased ability to cross databases and develop incredibly targeted campaigns. Suddenly, campaigns were tapping into all available data on consumers and voters and becoming a highly technical and targeted program. This was truly exciting regarding possibilities and truly terrifying regarding transparency.

The application of culture in the initiative process became an additional chess piece in the 2000s as Prop. 187 had taught conservative and liberal interest groups alike that you could drive turn out by placing highly-politicized culture issues on the ballot. Gay marriage, immigration rights, school choice, affirmative action, and several other issues drove people to the polls and political consultants tapped into that as a way to drive turnout for their candidates by making sure these types of issues were on the ballot alongside their candidates.

could take all the information about who contributed to campaigns and plot it on a map—effectively outing the political leanings of everyone in the state.

This turn of events is when campaigning truly began looking for new ways to fund political actions in ways that do not expose private citizens to public scrutiny.

The “Citizens United” Decade—The 2010s

There has been a lot of criticism of the Supreme Court decision, “Citizens United vs. The Federal Elections Commission” over the years. Most criticism focuses on either the “corporations are people” notion—or the “money is speech” notion. However, the fallout from “eightmaps.com” and the Proposition 8 aftermath is where the importance of the decision lies for private citizens.

While there is widespread agreement with the notion that money should not

the public scrutiny of its donors.

In some ways, the federal campaign finance reforms of McCain-Feingold enabled more personalized options for donors not just to the national parties, but also with the expansion of industry association PACs to become a more accessible option for individuals and corporations looking to protect their interests in a manner that does not leave their personal lives exposed to public reactions. This also meant many new groups soliciting contributions and purchasing campaign materials/ airtime. That increased competition also brought with it increased costs.

2008 brought the “culture wars” to a head with Proposition 8—defining marriage. This initiative also brought campaigning to a head when people

drive politics, the fact of the matter is that it is what current law allows. And this landmark decision changed the landscape of politics significantly. By the end of the decade, spending by socalled “Super PACs” ballooned. That is not the whole story, however. This growth in Super PAC spending was not new money in politics. It was a shift in how money is spent on campaigns.

By exposing contributors to public scrutiny, we saw several major changes in political fundraising and spending. People shifted from personal contributions to candidates or specific issue campaigns, and instead sent their contributions to Super PACs designed to advocate apart from the main campaign/ candidate and pool together funding through a corporate entity that shielded

Additionally, the ubiquity of cell phones, the growth of social media, the availability of video and visual media, and interactive campaign engagement brought new, added expenses that made the campaign process even more complex. On one hand it made campaigns more self-reliant on developing their own contributor lists which decoupled the fundraising from the political parties. On the other hand, the lack of transparency from social media (from who was delivering the messaging, to who was receiving the messaging) made the challenges much worse over time.

Interestingly, the number of ballot initiatives in California this decade fell dramatically.

• In the 1970s there were 133.

• In the 1980s there were 140.

• In the 1990s there were 136.

• In the 2000s there were 114.

Perhaps it was voter fatigue, perhaps it was adjusting to the new norm post Citizens United, perhaps it was a reshuffling of political alignments. But from 2010–2019 there were only 72 state ballot initiatives, a tradition that has continued in the 2020s.

COVID and Shifting Voting Procedures

• 13 initiatives were on the ballot in 2020.

• 7 initiatives were on the ballot in 2022.

• 1 initiative has been on the ballot, so far, in 2024.

And for the General Election this November?

• 10 Initiatives have qualified for the California ballot.

• 5 have reached 25% of the required signatures to qualify for the ballot.

• 24 additional proposals have been granted the right to gather signatures for qualification.

So, regardless of how many initiatives qualify, we will likely see an increased effort to get them passed. Additionally, as the tools to campaign become available to more groups, we are likely to see increased competition seeking to get voters’ attention.

Another item to consider is that how we vote in our elections has changed as a result of the COVID-19 pandemic. Before the changes were implemented, most voters cast their ballots, in person, on Election Day. Most states required that “absentee” ballots be mailed before Election Day if voting by mail, and most counties had rules around voting absentee.

Many of those rules were altered to accommodate the pandemic-era 2020

and 2022 elections. Most of those altered procedures have remained in place, again shifting the election landscape.

In response, campaigns are sending out more mail—earlier—tracking ballot returns, tracking responses to mail, message testing to a greater degree, and finding digital, text, in-person, billboard, and countless other ways of putting their message in front of your eyeballs.

It’s Not One Thing—It’s

Everything Campaigns have become increasingly sophisticated each election cycle to match the changes in the rules and expectations of each election. And, frankly, that is never going to slow down. Looking at the increase in costs over the years, and it becomes easy to see what changed our elections from people standing around at rallies holding homemade signs to this increasingly complex system.

• In the 1970s, we saw a shift toward populist politics.

• In the 1980s, we saw the advent of ballot initiatives focused on regulating industries.

• In the 1990s, we saw a growth in regulatory initiatives and cultural issues.

• In the 2000s, campaigns became digital and data driven.

• In the 2010s, the landscape shifted with the Citizens United ruling.

• In the 2020s, we are seeing a detachment from traditional voting models.

Each shift brings new costs—and the only way to continue being successful is to evolve how you engage campaigns.

Lastly, while the easy solution would seem to be, “just get money out of politics,” that is not a real solution. You cannot expect your campaign opposition to give up fighting because campaigns are too expensive. And why would they? They believe they are fighting for truth, justice, and the American Way, just as you do.

Campaigns and their supporters must remain vigilant in this constantly changing political campaign landscape, committed to raising and contributing the funds that are necessary to advance or protect their interests, even as costs continue to rise. Failure to do so provides their opponents with an immediate voter communication advantage and an improved likelihood of winning that next election.

Your Campaign Contribution—An Investment in Protecting Your Future

This is why your contribution to defeat the “Justice for Renters Act” ballot initiative this November is so critically important. Michael Weinstein and the AIDS Healthcare Foundation already have a campaign war chest of at least $40 million to spend on voter communication and advocating for expanded rent control and the elimination of existing protections for rental housing providers. Can you really afford to not contribute to the effort to defeat this initiative? Your contribution to AAOC’s Multi-County Property Rights PAC is your investment in protecting your future, your rental property business, and the rental housing industry that provides jobs and helps drive our small business economy.

Your contribution is needed today to help the statewide campaign to defeat the initiative. Mail your check, payable to “Multi-County Property Rights PAC,” to 1601 E Orangewood Ave., Suite 125, Anaheim, CA 92805, or contribute online at www.aaoc.com/store/ aaoc-issues-pac.

Do you know…

AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

Questions & Answers

I have a 50’s built 10 unit building. I happened to sit in on your seminar recently and discovered I may have to swap out my boiler for a “heat pump”. Is that true? Do I really need to get rid of my boiler?

You don’t have to worry about getting rid of your boiler…yet. The Federal Government, the Department of Energy, and the Department of Housing and Urban Development have been working on a plan to “decarbonize” buildings throughout the country as part of the “sustainable development” movement. To facilitate the decarbonization, they have established “target dates” by which buildings will have to be decarbonized. While these are just “target” dates right now, (which, are often unmet and pushed into the future) it is a good idea to start thinking about developing a game plan to meet the required changes. The government’s target deadlines currently state there should be no new sales of fossil fuel boilers by 2025. Moreover, the target dates also require that all new buildings be “zero carbon” by 2030, that 50% of existing buildings retrofitted to zero-carbon levels by 2040, that 50% of heating demands be met by heat pumps by 2045, and that more than 85% of buildings zero carbon by 2050. So you have some time, for now, but it is an eventuality with which all owners will have to deal at some time. So you might as well start developing a game plan now that you can implement in the future in order to get ahead of the curve.

I grew up going to my dad’s rental units with him on weekends to make repairs and do basic maintenance. All the tenants have known me for what seems my entire life. Recently my dad passed away and I inherited the buildings. I’ve notified all of the tenants that the ownership has changed, but I didn’t receive rent from a couple of them. When I asked them about it, they told me they didn’t really know that I was the new owner and that they didn’t have to pay rent until I can “prove it”. While I want to preserve the relationships, it seems we are starting out on a bad note. What should I do about this?

First, you must notify all of the tenants that the ownership has changed in writing. The notice should include the name, address, and telephone number of the new owner or someone authorized to act on the owner’s behalf. It must also provide the same information for the person to whom rent should be paid as well as the acceptable forms of payment. If you intend to allow them to make the rents in person, be sure to include the days and hours during which they can make the payments. On the other hand, if you intend to allow them to make the payments by depositing them into your bank, you will need to provide them with the account number and the address of the bank which, must be within 5 miles of the property. Until you have provided the tenants with the information above, you are prohibited from serving them a 3-day pay or quit notice or proceeding to evict

them. In fact, you are prohibited from evicting them for any unpaid rent that accrues before you provide the information, even after you have served them with such information. In short, you need to serve the notice of change in ownership right away in order to preserve your rights to evict for non-payment.

I had a vacant unit recently and ran my usual “apartment for rent” ad. Given the market, I wasn’t surprised to received quite a few applications. The problem is only a couple people out of the lot even came close to being qualified. I finally decided on one fellow whose FICO score wasn’t quite there, but was “close enough”, so I told him he was accepted, provided he had a co-signor with a FICO score that met my criteria. He agreed to my terms, he and his co-signor signed the lease agreement, and he’s been a good tenant so far. However, while speaking to a friend recently, I discovered I may have made a misstep. Specifically, she told me that my requirement that the applicant have a co-signor acted as a “rejection” and that I am required to provide him with a specific letter telling him that. Seems unusual, in light of the fact that I accepted him as a tenant, but I don’t want to make a mistake that could come back to haunt me. Is that true? Do I really have to provide the tenant a letter telling him I rejected him, even though I didn’t?

California’s Balcony & Deck Inspection Law

Get

Ready to Comply with SB 721

Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter.

Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline.

Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Speaker:

Michelle Durey

RMO, Zebra Construction, Inc.

Topics will include:

• Background of SB 721

• Causes of structural damage

• Regulatory oversight of the inspections and repairs

• Cost of compliance & the time involved

• Next steps for rental housing providers

Date: Monday, April 29, 2024

Time: 1:00 p.m.

Location: Zoom Webinar

Cost: $20 members

$45 non-members

you to give certain information to applicants if you reject them, (or take any other type of negative action toward) as the result of a credit report from a credit reporting agency or a tenant screening service. The information you must provide is done through a document known as an “adverse action report”. An Adverse Action Report must be given to both applicants who are rejected as well as any applicant you conditionally accept, (such as those from whom you require a cosigner, charge a higher deposit, or charge a higher rental rate due to something you found in their credit report.

If you choose not to rent to an applicant, or you condition their acceptance as a tenant on negative information found in the credit report, you must give the applicant the name and address of the agency that provided the credit report. That’s true even if there were other factors that played a role in your decision. There are specific requirements that must be included in your correspondence, such as the fact that they have a right to obtain a copy of the report from the agency that provided the negative information, by requesting it within 60 days, that the credit reporting agency did not make the decision to reject them as a tenant and cannot explain the reason for the rejection, and that they have the right to dispute the accuracy of the credit report and add their own consumer statement to their report. The simplest way to comply with these requirements is to use the trade association form provided by AAOC for this purpose.

I just signed a new month to month rental agreement with a new tenant and, wouldn’t you know it, I realized I left out two provisions I normally include in the agreement. In light of the fact they are on a month to month agreement, can I simply add those terms now? The tenant was already reluc-

tant to sign the agreement and I’d hate to have to ask him to sign something agreeing to the new terms, but they are important and I’d like to add them. Is there a specific procedure I can use to get this done? Can the tenant tell me to take a hike?

If you want to change a clause in a month-to-month rental agreement, there is no legal requirement to obtain the tenant’s consent. You can simply send the tenant a “30-day Notice of Change In Terms Of Tenancy” and thirty days later the new provision becomes part of the agreement without the need for the tenant’s signature. Of course, there is an exception. Specifically, some local rent control ordinances require more notice or prohibit changes unless the tenant signs the change in terms.

If you want to make a change to a written rental agreement or lease that the tenant has agreed to, there are two ways to accomplish that. First, you and the tenant can agree to sign a whole new agreement, thereby voiding the old one. Second, you can amend the agreement adding the new provision. There is no specific form required, provided it refers to the agreement it is changing and is signed by the same parties who signed the original rental agreement or lease.

I have a tenant that started paying their rent late over the last few months. They always paid lock clockwork before, but recently their rent payment has gotten a little later each month. Last month I told her she had to pay the 6% late fee as stated in the lease. Of course, she became indignant and left me a nasty message about an hour later telling me she had spoken with “her attorney” and that late fee “are illegal”. After speaking with a couple friends of mine, there seems to be confusion about whether late fees are permitted or not. I don’t want to end up in any hot water, but I don’t want to disincentivize people from paying whenever they feel like it. What do I do?

The confusion is the result of mislabeling

of the late fees provision. Courts have ruled that “late fees” which are untied to actual damages is punitive and, therefore, illegal. However, most rental agreements have a provision labeled “late fees” when, in fact, it is actually a “liquidated damages” provision.

Liquidated damages are entirely legal and enforceable, provided three criteria are met. Specifically, 1) the actual damages resulting from the late rental payment would be extremely difficult to measure; 2) the specific amount you charge as a result of the late payment has some reasonable approximation to the actual monetary damages you incur as a result of the late payment; and, 3) the liquidated damages provision specifically states that the landlord and tenant agree that the damages would be hard to measure them when the rent is paid late.

So, what constitutes a “reasonable” late fee (liquidated damages) amount? The California Supreme Court has ruled that 6% of the late rental payment is a “reasonable amount” for a liquidated damages provision. Still, you should be prepared to explain to a judge how the amount of the late fee is reasonably related to the losses you incur when a tenant is late with their rent. For example, how much time does it take to draft a 3-Day Notice To Pay Rent or Quit, have it served, then take the time out of your day to make an extra trip to the bank to deposit the late rent payment? An hour? Two hours? More? Multiply the amount of time by a reasonable hourly rate for your time, and you will have a close approximation of a “reasonable late fee”. Provided you are able to show the judge that the late fee is reasonably related to the losses you incur as a result of the late payment, a court will generally uphold the late fee.

The information is presented and intended to address the topic(s) covered above in a general nature. There may be significant

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DEAR MAINTENANCE MEN

Dear Maintenance Men:

I am a new rental property owner. What are the smoke detector and carbon monoxide requirements? I want to make sure the detectors are installed in their proper locations. Cody

Dear Cody:

Here is a quick rundown of the proper locations for both the smoke and CO2 detectors.

Smoke Detectors are required to be mounted on the ceiling or wall and located as specified below:

• Outside of each separate sleeping area in the immediate vicinity of bedrooms.

• In each room used for sleeping purposes.

• Dwellings or dwelling units with split levels and without an intervening door between the adjacent levels, a smoke alarm installed on the upper level shall suffice for the adjacent lower level provided that the lower level is less than one full story below the upper level.

• Smoke alarms shall be installed not less than three (3) feet (914mm) horizontally from the door or opening of a bathroom that contains a bathtub or shower unless this would prevent placement of a smoke alarm.

Carbon Monoxide alarms are required to be mounted on the wall or ceiling or other location as specified in the

manufacture’s installation instructions and located as specified below:

• Outside of each separate sleeping area in the immediate vicinity of bedrooms.

• On every occupiable level of the dwelling unit including basements.

• Where a fuel-burning appliance is located within a bedroom or its attached bathroom, a carbon monoxide alarm shall be installed within the bedroom.

Dear Maintenance Men:

I am starting my planning for a major kitchen cabinet remodeling project in my rental units. However, I am having a difficult time making material and design decisions. What recommendations can you give? Allen

Dear Allen:

When doing a kitchen or bath material selection, cohesive and functional design is important. Kitchen and bath rehabs are some of the most expensive work you can do in an apartment unit and proper planning is a must. In order to appeal to a larger segment of the population, try to keep the interior color scheme to neutral earth tones. Cabinetry quality varies greatly. Don’t let the cabinet fronts fool you. Manufactures designed their cabinets to look good at first glance. Keep in mind, being in a rental environment, the cabinets also need to hold up to abuse. Look at the actual construction of the cabinet box or frame.

Keep in mind, you do not need to use custom cabinets to fit your existing layout. The use of prefabricated modular cabinetry can greatly reduce the time and cost of custom finished kitchen or bathroom cabinets. Using real wood cabinet fronts with 3/8" plywood sides is essential for durability. The drawer fronts and sides should be connected with a dovetail or other positive lock construction. Drawers that are held together by nails or cabinets built with particle board will not hold up to tenant abuse.

On a side note, if you are gutting the kitchen or bathroom, use this time to relocate and add more electrical outlets and under cabinet lighting.

Dear Maintenance Men:

I have been replacing rusted and dented HVAC vents and electrical wall receptacles in a rental unit. However, they don’t look right. There are a lot of gaps between the vents and plates and the wall. Some of the walls are not perfectly flat or the texture is bumpy. How do I make these installs more professional looking? Julien

Dear Julien:

Caulk is your friend and caulk will hide a multitude of sins. On a job like this we recommend getting a squeeze tube of painter’s caulk. Squeezable caulk tubes are readily available at any hardware or home center. Cut a small angle off the tip of the tube. Best to make the cut about 45 degrees. You want to open the tube just enough to get about an eighth-

inch thick line of caulk out of the tube. Run this caulk line all around the vents and wall plates edges. Gently run your finger along the caulk line pressing it into place. Any excess caulk can be removed with a damp paper towel. Once done, your vents and plates will look like they are part of the wall and will look very professional.

Rental Humor: What is the difference between an apartment building and an office building? Not much anymore! Apartments are converting to home offices, and offices are converting to apartments.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

Legal Q & A — continued from 16

differences between jurisdictions with “rent control” and/or “just cause” ordinances, and the facts surrounding your specific situation should be presented to your attorney for review. The Brennan Law Firm is one of the most experienced and knowledgeable Landlord/Tenant law firms in Southern California, representing landlords exclusively in evictions. The firm may be reached at (626)285-0500, or toll free at (855)285-2230. Visit our website at www.MBrennanLaw.com for more information.

Sacramento — continued from 6

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988. outcomes.

Court assistance centers provide legal assistance to tenants in unlawful detainer litigation. Courts work at preserving a tenant’s access to justice from beginning (answering an unlawful detainer complaint) to the end (granting motions to set aside default judgments).

These bills aren’t even the tip of the legislative iceberg. Stay tuned as we highlight several other bills that are pending this year in the state legislature.

Positioning Your Property for Top Dollar at Sale or Refinance (Part I)

Part one of a two-part series.

UCLA Basketball Coach John Wooden once said, “failing to prepare is preparing to fail.” On the basketball court, this translated to 10 national championships and 88 wins in a row, but on your balance sheet it can mean six or seven zeroes or hundreds of thousands—if not millions—of dollars to your bottom line. You see, apartment owners of all kinds fail to prepare for a refinance or sale and in the process leave money on the table. Let’s look at some of the simple things you should be doing today to ensure that your property is positioned to command the most loan proceeds or highest value when it comes time to sell or refinance. For those not in the market for either, consider this a guide that highlights some of the best practices of business property ownership that you should be doing today.

Curb Appeal 101

One of the easiest and most often overlooked areas of maintenance and upkeep is curb appeal. We’ve all heard of the famous “broken windows theory” for crime, well, it’s no different for real estate investments. When people see that the flowerbed is full of trash, the grass is dead, utility boxes are open or without proper enclosures, a satellite dish is hanging off the building, a tarp is sagging over a portion of the roof or windows, and bricks or pavers are missing from walkways, they immediately form an opinion on the work needing to be completed and the type of owner

you are. Even though all these issues are relatively inexpensive to address and repair, ownership groups of all kinds fail to address them and end up spending more and earning less as a result. From experience, it’s always cheaper for the owner to make the repairs than for the buyer to price them into their offer (discounting the value accordingly). Well ahead of a sale or refinance, visit the property with your broker, manager and contractor, take notes and take photos. Take your “owner” goggles off and put on your “buyer” goggles. Walk the property from the curb to carports/garages and identify your concerns.

Remove the old and abandoned satellite dish, plant fresh seasonal colored flowers in the flower beds, put down new mulch and use touch up paint to address the areas of the building that are most in need. Not only will this help with photos and tours, but it is the first step towards reversing the “broken windows theory.” This can also include things like repairing or replacing lighting, pressure washing the building and sidewalks, and ensuring that gates, doors and other common areas are clean and functioning properly.

Addressing Deferred Maintenance

With the seemingly easy and costeffective curb appeal items addressed, it’s time to focus on the bigger items: deferred maintenance. You know, the items you’ve known about for months or years but just held off doing for

whatever reason. On occasion, these can be property/site specific and you may want to consult your broker. Here’s what I suggest. Your buyer will be coming through during the due diligence process and using licensed experts to inspect and evaluate key building systems, so make sure they are prepared to endure the tests. Is the roof in need of replacement? I’d consider doing that now. Water heater or boiler system on the fritz? Get it fixed or get it replaced. Visible wood rot, fascia boards or siding in need of repair? Handle it. Been a while since you’ve jetted your drain lines? Do that, too.

Since buyers will be going unit-byunit, you’re best served to do your own unit-by-unit inspections before the building goes on the market, ideally the same day that you are handling your curb appeal review. Address maintenance requests and housekeeping issues at this time and keep note of conditions that could become an issue later. Might as well use the opportunity to check and/or replace the carbon monoxide and smoke detectors, too.

Next time, we will address the crucial points of preparing your property as a financial asset for refinance or sale.

Nicholas Dunlap is the founder and president of Spadra Property Company, Inc., He is also a second-generation rental-housing provider, and a member of the Apartment Association of Orange County where he served as a member of the board of directors, in addition to terms as AAOC president in 2015–2016 and 2018. For more information about Spadra Property Company, Inc. see their ad on page 22.

The New Reverse 1031 Exchange Loan

Navigating the 1031 exchange process has always been a challenge for investors, especially when faced with tight timelines and the pressure to find the perfect replacement property. However, a new solution has emerged that is reshaping the way investors approach the 1031 exchange process—the Reverse 1031 Exchange Loan.

The Reverse Exchange Advantage

With a standard 1031 exchange, investors face a critical 45-day window post-closing on their relinquished property to identify a suitable upleg property. In this market especially, with fewer choices than usual, the fear of settling for a less-than-ideal investment looms large. The reverse 1031 exchange enables investors to take a much more considered approach. With a qualified intermediary overseeing the reverse

By Mercedes Shaffer, Realtor

exchange process, investors can close on their upleg property first and then proceed to sell their downleg rental property within a generous 180-day timeframe.

Adapting to Market Dynamics

In today’s dynamic market, characterized by low inventory and shortened days on market, the reverse exchange proves to be a strategic maneuver. With properties often selling within 60 days,

buying your upleg property first and then having a 180-day selling window for the downleg property becomes a significant advantage.

Bridging the Capital Gap

However, the primary challenge of executing a reverse exchange has always been the need for substantial capital to purchase the upleg property before selling the downleg property. Enter the game-changer: the Reverse 1031 Exchange Loan offered by select lenders. These short-term financing solutions empower investors to access the equity in their existing investment property, facilitating the acquisition of a new investment property before the sale of the existing one.

Non-Recourse Flexibility

Setting these loans apart from conventional options is the crucial feature of non-recourse lending. Non-recourse debt is a type of loan that is secured by collateral, such as property or an illiquid

asset. Often a requirement of Exchange Accommodators, this unique feature provides investors with the flexibility required to execute a reverse 1031 exchange confidently.

Real-World Scenario

An investor with a property valued at $3,500,000 wishes to purchase a $4,000,000 property but lacks the funds to execute the reverse 1031. With a Reverse 1031 Loan, they can open escrow on the new property without a down payment, and receive a bridge loan for the full purchase amount. Subsequently, the relinquished property is listed for sale, and after two months, it sells for $3,500,000. The proceeds are applied towards the bridge loan, with the remaining balance addressed through a conventional refinance loan that the bank had already pre-approved, making for a smooth and easy transition.

Embracing Creative Solutions

As transaction volume and inventory

remain low, and days on market remain short, financial institutions are stepping up to offer creative solutions, supporting buyers and sellers in accomplishing their goals. This reverse 1031 loan provides a lifeline for investors navigating the complexities of today’s market.

A Transformative Opportunity

In a real estate market where agility and creativity can create unique opportunities, the Reverse 1031 Exchange Loan emerges as a transformative tool for investors. By unlocking capital and providing flexibility, it allows investors to navigate the 1031 exchange process with more confidence.

About the Author:

If you have questions about the Reverse 1031 Loan, buying an investment property or selling—contact me. I can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or to learn more you can visit my website at InvestingInTheOC.com. I’m Mercedes Shaffer, a multifamily real estate agent with Coldwell Banker, helping you build wealth one door at a time. DRE 02114448.

Prioritizing Proper Procedures for Asbestos and Lead: A Smart Investment

Many older homes and apartment buildings contain lead and asbestos. Owners sometimes downplay the health hazards these substances pose to humans and the environment. Some bypass the rules by removing these contaminants undercover—hoping that no one finds out.

Failure to comply with laws on the removal of these hazards can lead to health problems for workers and tenants alike. In addition, there are hefty

penalties—even potential jail time—for those who ignore the law.

Case Studies

In a widely publicized case in 2018, a West Hollywood apartment complex was shut down after a South Coast Air Quality Management District inspector found asbestos at a construction site following an anonymous tip. L.A. fire and hazmat officials formally decontaminated more than 15 units, whose

BY ALI SAHABI, OPTIMUM SEISMIC

inhabitants were ordered to vacate the building and leave everything behind, even their cars. A criminal investigation ensued.

In another case, a federal appellate court in Chicago in 2013 upheld a lower court’s 10-year prison sentence for a sprinkler contractor who removed asbestos from piping without the proper training or licensing and dis-

Prioritizing — continued on page 26

posed of the material in dumpsters and abandoned farmhouses.

Figures for 2020 showed that the EPA opened 247 criminal investigations (despite limitations during the pandemic). Criminal cases in 2019 resulted in a 94% conviction rate among those brought to trial, the EPA reported.

What does the law require?

Asbestos is a dangerous carcinogen, and exposure to high levels of lead can cause anemia, weakness, and kidney and brain damage.

There are many laws regulating the testing and treatment of asbestos, lead and other potential hazardous materials used in older structures, particularly those built prior to 1979.

Whenever asbestos or lead is found, state, local and Environmental Protection Agency offices must be notified. The National Emission Standards of Hazardous Air Pollutants require work

areas be sealed off and that waste be disposed of at a hazardous materials facility. The Occupational Safety and Health Administration mandates strict safety protocols for workers, who are at risk of cancer, kidney and lung problems, and even death when exposed.

It Pays to Do Things Right

Selecting the right contractor for dealing with environmental issues and other unexpected twists that may arise during construction of building renovations, seismic retrofits and other projects will help ensure that laws and safety protocols are followed. Doing so protects building owners and management companies from liabilities associated with the improper handling and disposal of toxic substances.

Generally speaking, a reputable company with a solid track record and decades of experience is going to follow the letter of the law. And, in the rare instance where something is not done right, that company—based on its name

and solid reputation in the industry, its licensure and bonded status—is going to assume responsibility for its actions.

A fly-by-night company—one more likely to bypass regulations in order to slip in a lower bid on a project— probably won’t stick around if legal problems arise.

Protect yourself by making sure you select a contractor who will follow the law, do the job right, and deliver your project on time and on budget.

For more information or to discuss the issues addressed in this article, contact Optimum Seismic at 833-978-7664.

About the Author:

The Optimum Seismic team has the technical knowledge and professional experience necessary to do your balcony inspection or earthquake retrofit right. Visit optimumseismic.com or call 833-978-7664 to arrange a complimentary assessment of your building.

NAA Assesses Rent Control Threats

What to expect in the year ahead.

The National Apartment Association (NAA) is tracking over 200 rent control bills across the country, 72 of which have been filed in the first quarter of 2024. NAA’s tracking includes bills that implement or expand rent control policies as well as those that allow local governments to adopt these disastrous policies. Legislative proposals in 2024 include not only states where regulating the multifamily industry is commonplace like California or New Jersey, but also newcomers to the issue like Georgia, New Hampshire and Wisconsin.

Rent control policies, also now commonly referred to as rent regulation, rent stabilization or anti-price gouging policies, artificially limit the rents and rent increases that a housing provider

can charge their residents in rental communities. These policies decouple rents from housing providers’ actual costs or market forces. While six states and D.C. have statewide rent or local rent control in place, the vast majority of states preempt, or prohibit, the adoption of rent control laws.

While rent control terminology may have slight nuances to fit the political aims of proponents, all of them distort the rental housing market and make rental housing less available and less affordable in the long run (confirmed by a recent literature review of the growing body of rent control research).

According to research commissioned by NAA, over 70% of housing providers say that rent control impacts their investment and development plans;

BY BEN HARROLD, MANAGER OF PUBLIC POLICY, NATIONAL APARTMENT ASSOCIATION

actions include reducing investments, shifting plans to other markets and canceling plans altogether. Learn more about rent control.

A few current bills can serve as examples of the current legislative battle:

• Washington HB 2114 would have implemented an annual rent increase cap of seven percent statewide, a complete reversal from the current prohibition on rent control in the Evergreen State. This bill passed the Washington House of Representatives by a margin of 54 to 43, though successful advocacy from the Washington Multi-Family Housing Association ensured it stalled in a Senate committee. Despite this victory this

year, key proponents of the industry in the legislature are not expected to keep their seats in the next session, making defending against this policy much more difficult in the future.

• Colorado HB 24-1259 would limit rent increases to higher of the previous year’s increase or 10 percent for two years following a declared disaster. This would create a loophole to the state’s current rent control preemption and has, at the time of writing, passed the Colorado House of Representatives.

• Pennsylvania SB 1095 would implement a rent control regime limiting annual increases to 10 percent or the percent increase in the relevant county’s Area Median Income, whichever is greater. Pennsylvania does not explicitly prohibit municipal government from adopting rent control, but no rent regulations currently exist in the state. This bill was introduced in the Pennsylvania Senate on March 11.

• A California ballot initiative will decide whether the state’s rent control policy becomes more strict this November. California restricts rental operators from increasing annual rent higher than the lower of five percent plus the inflation rate, or 10 percent. Local governments are allowed to pass even greater caps on rent, but state law exempts certain properties from being regulated, including single-family homes and units built after February 1, 1995. Advocates are pushing to repeal these exemptions during the November election.

While it is important to remain vigilant and support the industry’s advocacy in opposition to rent control at all levels of government, the political makeup of each jurisdiction makes some of these bills much more credible

threats to the industry than others. The possibility of rent control being adopted is heavily dependent on the status of preemption in the state, or whether the state already has a rent control regime in place. To make it easier to understand the full policy landscape across the country, NAA is delivering its rent control threat assessment. To learn more, contact Ben Harrold, Manager of Public Policy.

NAA’s assessment has identified the following as the top ten states to watch in 2024:

• California

• Colorado

• Connecticut

• Hawaii

• Illinois

• Massachusetts

Threats — continued on page 30

• Michigan

• Nevada

• Pennsylvania

• Washington

2023 Review

In 2023, NAA tracked 196 rent control-related bills in state governments around the country. Of those, the vast majority were aimed at adopting, allowing or strengthening rent control in some way. These mostly came from the places you would expect like California, New York and the District of Columbia. Nearly every state saw action in this arena, though.

With varying degrees of success, lawmakers across the country introduced legislation that would control rent. On July 6, 2023, the Oregon governor signed a law that will restrict rent increases to an annual maximum of ten percent in addition to the existing limit of seven percent plus the inflation rate. Maine and Maryland both passed laws that establish lengthy notice periods for rent increases.

Local lawmakers were even more aggressive in their push for rent control with new policies adopted by cities in California, Maryland, Maine, New York and countless more officials seriously discussing the idea.

Only 13 of our tracked bills repealed, prohibited or weakened rent control at the state level. Some of the notable rental industry wins include Montana’s rent control prohibition or Florida’s Live Local Act, which preempted rent control and allocated billions of dollars to affordable housing production initiatives.

Last year the Florida Apartment Association secured a massive win for the industry in the form of a rent control preemption and billions for affordable housing programs. Before that, the Columbus and Ohio Apartment Associations led their coalition to victory in the form of a preemption in the Buckeye State. These, combined with last year’s preemption in Montana, demonstrates that the rental housing industry is prepared to keep this issue from city council chambers.

NAA’s Action

Across the country, NAA and our

state and local partners are sounding the alarm and steadfastly working to protect the industry against the growing risk of rent control. The Maryland MultiHousing Association and Apartment and Office Building Association of Metropolitan Washington have been beating back a torrent of bad legislative proposals throughout Maryland. Most recently, an aggressive rent limitation was killed in Howard County.

Similarly, the Massachusetts Apartment Association and the Greater Boston Real Estate Board have ensured that advocates’ push for rent stabilization has not only come up to a vote in the legislature but hasn’t been put on the ballot in November. The perennial debate revolves around lifting Massachusetts’ ban on rent control which would almost certainly lead to new laws being adopted in Boston, Cambridge and Somerville, among others.

The Chicagoland Apartment Association is on the forefront of industry advocacy through a coalition known as Supporting Housing Affordability, Progress and Equality (SHAPE Illinois).

Threats — continued on page 38

Mosquito Management Tips for Your Rental Property

Summertime brings an abundance of sunshine, an increase in watering, community gatherings, and the inevitable presence of mosquitos.

These pesky invaders are more than a nuisance, they can also be carriers of harmful — and even deadly — diseases. It’s up to each of us to get informed and help manage this threat.

This free, informative webinar will cover:

• How and why mosquitos converge upon residential communities

• How to pinpoint mosquito breeding sources

• Best practices to manage and reduce mosquitos

• Steps in reducing wildlife on properties

Members will also learn about the role the Orange County Mosquito and Vector District plays in working with our communities, including monitoring, trapping, treatment, and other measures.

Presenter:

Bryan Brannon Public Information Officer

Date: Monday, May 6, 2024

Time: 10 a.m.

Location: Zoom Webinar

Cost: FREE!

Orange County Mosquito and Vector Control District

Chronicles of an Executor: Navigating the Turbulent Skies of Estate Administration

Lessons from the End of the Waiting Period

We have reached the fifth in this series of articles chronicling my journey as executor of my father’s estate. The journey is longer and often more frustrating than I had anticipated. Having said that, it is a journey of love and commitment for my father and his legacy.

With the expiration of the 120-day waiting period, which allowed potential contestation of the will and trust (thankfully nobody contested), we find

ourselves at a significant juncture in the estate administration process. It’s a moment that signals progress, but as I’ve come to realize, it also heralds a somewhat rude awakening regarding the expectations versus the reality of this journey.

As someone who meticulously planned and prepared for this role over many years, I naturally assumed that things would unfold according to my well-laid plans. However, the transition

BY TIMOTHY GORMAN, REAL ESTATE BROKER/ CPA/ENTREPRENEUR

from anticipation to execution has brought forth a series of realizations, and I believe it’s important to share these insights to help others embarking on similar paths.

The Taxation Quandary

One of my initial misconceptions revolved around taxation. While we’ve managed to complete the 2022 business and personal taxes, a stark reality became apparent when I realized that

2023 taxes would not be calculated until the year’s end. My father passed away in May, and I had wrongly assumed that we would perform an accounting up to the date of his death and file taxes for that specific period. Contrary to my assumption, standard practice involves filing taxes for the entire year and allocating the deceased’s portion pro rata based on the amount of time they lived that year. It’s a subtle yet significant difference, one that highlights the importance of aligning expectations with tax procedures.

Navigating the Quirks of Banks

Another aspect that took me by surprise was the variances in policies among different banks when it comes to handling the affairs of a deceased account holder. Before notifying the bank of a death, it’s imperative to gain a thorough understanding of their specific policies. Failing to do so can result in the unintended locking of accounts, as I learned firsthand.

Even if you are a signer on the account, as I was, it’s crucial to approach this process with utmost caution. Trust me when I say that rushing to the bank with a death certificate is a scenario you’d want to avoid at all costs. Being well-informed about the bank’s procedures can save you from such unforeseen complications.

Time Demands

One of the most significant surprises is the sheer amount of time required. The process involves not only gathering information but also ensuring its accuracy. You must become intimately familiar with the details of the estate, and this learning curve can be steeper than anticipated. Your family members will look to you to be the expert (or at least conversant) and a wide range of topics from assets to taxes. Estate administration is also a continuous learning experience. Staying updated on changing laws and regulations is essential to ensure compliance and

avoid legal issues. Don’t underestimate the time you will spend researching, thinking and learning!

Family Dynamics

Interpersonal dynamics among family members can indeed introduce unexpected challenges. Disagreements, disputes, or unforeseen conflicts may surface, underscoring the critical importance of having strategies in place

to address such situations.

I must admit that, personally, we faltered in this regard. We shied away from conversations that seemed awkward or uncomfortable, a choice that left us vulnerable to potential problems later. Familiar with the unique dynamics within your own family, it’s crucial to identify and address them while the trustor is still with you. Proactive communication can be instrumental in preventing future complications and fostering a smoother estate administra-

tion process. Trust me; I’ve learned this lesson the hard way, and I hope my experience can help others avoid similar pitfalls.

Embracing Realities and Offering Guidance

These realizations, while somewhat unexpected, have taught me the importance of adapting and staying proactive and positive. The estate administration journey is rife with nuances, and the landscape can shift in unpredictable ways. It’s essential to remain flexible, to continuously educate yourself on the intricacies of this process, and to stay in close contact with professionals who can provide guidance.

As we move beyond the waiting period and transition into the next phase of estate administration, my commitment to documenting and sharing these experiences remains unwavering. I believe that by openly discussing the challenges and lessons learned, we can provide valuable insights to others treading a similar path.

In our next article, we will delve into the ongoing work required to bring this estate to its conclusion. We’ll explore the complexities of tax filings, asset distribution, and the myriad of tasks that continue to demand our attention. Through these discussions, I hope to offer practical advice and support to those who may find themselves navigating the turbulent skies of estate administration in the future.

Tim Gorman is a licensed Real Estate Broker, a former Certified Public Accountant, and an accomplished small business owner with a strong entrepreneurial spirit. In 2010, he joined his father at the Brea (CA)based brokerage firm, WR Gorman & Associates.

In tribute to his father’s legacy of wealth-building through real estate, Tim recently launched DG Realty Group, Inc., with Nicholas Dunlap to provide full brokerage services with tailored solutions. As he continues to share the essential lessons of this article series, he welcomes reader questions and topic suggestions for future articles.

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(949) 414-8799

4th Quarter 2023 Update

Source: RealPage, Inc. www.realpage.com

Primarily 100 unit + properties; “concession percentage” is the percentage of units offering concessions.

RealPage, Inc.

Source: US Bureau of Labor Statistics; uses private sector wages, last month of quarter; not seasonally adjusted

by

# of units

buildings)**

Source: U.S. Bureau of Labor Statistics; % change using last month of quarter versus same month one year previous

Source: U.S. Bureau of Labor Statistics; reflects last month of quarter

Pulse on the Marketplace is produced and edited exclusively for Apartment News by Nick Lieberman, President, Bona Fide Mortgage and AAOC Board Member. For questions or comments: (949) 651-0999, or nlieberman@cox.net

* For CPI, “Orange County” includes Orange, Los Angeles, and Riverside Counties.

** For Apartment Building Permits, Average Monthy Employee Wages and Unemployment Rate, “Orange County” includes the Los Angeles–Long Beach–Anaheim, CA Metropolitan Statistical Area.

Data for the Marketplace

Price Discovery Taking Hold

You’re right if you’re feeling like real estate markets are all about interest rates at present. Rates have been acting as a big wedge between buyers and sellers.

They’ve simply moved too rapidly from very low to very high. Illiquid markets, like real estate, need time to digest and assimilate such a seismic swing.

As you may wistfully recall, coming into 2022, multifamily borrowers were likely to get a 3.5% loan fixed for 5–7 years. Today, the same loan probably lands in the 6.5% to 7% range. That yawning gap in rate levels, not surprisingly, has created a disconnect among market participants.

As a consequence of interest rate trauma, multifamily transactional volume has been knocked on its rear end. As the adjacent chart shows, after closing a robust 69 apartment transactions in Q4 2021, sales tumbled about 60% to just 29 sales in Q4 2022 and 28 in Q4 2023; the same deep percentage plunge in deal volume also occurred nationwide.

Buyers have retreated en masse from what they’d previously been willing to pay for apartment buildings when interest rates sat below 4%. Meanwhile, sellers have remained reluctant to sell at lower price points, resulting in a kind of market paralysis.

Enter “Price Discovery”—the phenomenon where asset value recalibration occurs over a period of time after a significant marketplace disruption. In such instances, as market forces unfold, data marinates within the conscious-

nesses of buyers and sellers until a new pricing equilibrium finally settles into place. In real estate, that process can take time.

Clearly, buyers will measure asset value differently in a 6.5%–7% interest rate environment versus one where the economy was raining 3.5% loans.

On the other hand, would-be sellers of Orange County apartments could rightly point out that their buildings are still fully occupied (96.3% in Q4 2023), that rents continue to rise (2.6% the past year and about 12% overall the past two years), that the local economy remains strong, and that there’s still more demand than supply for rental housing units.

Buyers retort that regardless of those positive aspects of the apartment marketplace, they’re simply not willing or able to make the large down payments needed to generate enough positive cash flow on a building to qualify for a loan at currently spiked rate levels.

Net result of such conflicted buyerseller marketplace dynamics: Loggerheads.

But wait, there may be light at end of tunnel. Metrics emerging from the limited number of deals that are closing appear to imply that sellers are beginning to give ground. Three key Q4 2023 Orange County apartment sales data points imply a leverage shift in favor of apartment buyers:

1. Cap rates: Rose to 5.23 from 3.52 a year earlier (Reminder: Higher cap rates = Lower value);

2. Gross rent multiplier: Down to 14.82 in Q4 2023 from 18.44 a year earlier;

3. Price per unit: Down to $317,717/ unit from $495,349/unit a year earlier;

Very similar pricing erosion is also evident across the nation.

We’ll note here that there can be a kind of brake on price discovery in falling markets as owners are often averse to selling below what they feel their asset was worth sometime in the past. However, such sentiments can be trumped by, among other things, the “Three D’s” of real estate: Death, Divorce and Debt, which at times force one’s hand.

In summary, downward pressure on multifamily values due to elevated interest rates portends increasing resignation among sellers that prices are softening, thus impelling price discovery forward, and gradually bringing buyers and seller closer together on the subject of price.

Just for giggles: If apartment rates happen to get below 5% in the next 18 months, price discovery could be turbo charged and all hell could break loose with rental housing flying off the shelves again at higher prices. It could plausibly happen IF Chair Powell and the Fed get inflation back in its cage at their stated target rate of 2%.

This group has beaten back many proposals to institute rent control in Chicago and Illinois. Recently, they utilized NAA grant funding for a public education campaign and the creation of an advocacy video warning of the dangers of rent control.

NAA’s state and local affiliate partners are working tirelessly to beat back rent control in legislative sessions, with strong support from NAA and its

Housing Affordability Grant Program. However, there is still work to do. NAA is working in lockstep with our affiliates in priority states to ensure that recent rent control bills do not move any further. For those places where a ballot initiative is on the table, we are working with affiliate leadership to educate the public on the destructive nature of capping rents.

Building upon NAA’s affiliate support, NAA has engaged in a new partnership with national, real estate trade associa-

tions, such as the National Multifamily Housing Council and Mortgage Bankers Association: the Housing Solutions Coalition. By recognizing that rent control is a detriment to the entire housing market, the coalition is prepared to fight its adoption and instead, urge passage or responsible and sustainable pro-housing policies.

At the federal level, the Biden Administration continues to explore housing policy changes aligning with the White House Blueprint for a Renters Bill of Rights. NAA continues its federal advocacy efforts to impress upon the Administration (including the Federal Housing Finance Agency which is considering forward-facing rent control on enterprise-backed properties to prevent “egregious rent increases”) the disastrous impacts of rent control. Because of NAA’s affiliate partners and members, over 3000 industry letters were sent to FHFA as part of its public comment process, urging them to recognize that federalizing tenant protections is incredibly problematic for the rental housing industry and adoption of the rent control would encourage housing providers to refinance away from federal loan programs.

For more information about rent control, please contact Ben Harrold, Manager of Public Policy.

WORKPLACE HARASSMENT

Are Your Employees Up to Date on Prevention Training?

Senate Bill 1343 requires that all California employers with five or more employees provide sexual and workplace harassment prevention training to both supervisory and nonsupervisory employees. Training must take place within six months of hire or promotion and every two years thereafter.

This Workplace Harassment Training will cover:

Sexual Harassment Sex Discrimination Prevention of Claims

Title VII Civil Rights Act Investigating Complaints

A Certificate of Completion will be provided to each attendee who completes the training.

Instructor:

Colin Calvert Fisher & Phillips, LLP

Date: Tuesday, April 23, 2024

Time: 9:00–11:00 a.m.

Location: Online via Zoom

Cost: Members — $55

Non-Members — $75

FEEL THE LOVE

June 19-21 Philadelphia

Whether you’re in management, leasing, marketing or maintenance, if you love working in the rental housing industry, you belong at Apartmentalize. Come celebrate the industry in the City of Brotherly Love—connect with colleagues, share ideas, discover solutions and go home with renewed passion for your career.

• Inspiring speakers

• 100+ education sessions

• Amazing networking events

• 600+ solutions providers

LOVE FEEL THE

GENERAL SESSIONS

WEDNESDAY

Leslie Odom, Jr.

Tony & Grammy Award-Winning Artist

Sponsored by:

GAME CHANGERS

WEDNESDAY

Greg Offner Workplace Experience Strategist and Dueling Piano Bar Musician

THURSDAY

Kyle Carpenter Medal of Honor Marine

Sponsored by:

June 19-21

Philadelphia

FRIDAY

Mark Wahlberg Actor, Producer, Philanthropist

Sponsored by:

THURSDAY

Radhika Dirks CEO & Co-Founder of XLabs and RIBO | One of Forbes’ 30 Women in AI to Watch | Artificial Intelligence Pioneer

Sponsored by:

FRIDAY

Maysoon Zayid Renowned Comedian, Actress, Writer and Disability Advocate

Estate & Legacy Planning Webinar

“CRASH COURSE” Passing the Torch…

Date: Thursday, May 23, 2024

Time: 6:00–7:30 pm

Cost: $50 Members, $85 Non-Members

Applies to Series Registration

Join us for an informative and interactive “Crash-Course” session where we will also delve into the highlights of our new estate and legacy planning workshop series this fall.

Limited Spots Available. Register at www.AAOC.Com

Tim Gorman

Broker, Author, CPA (Inactive)

Lieberman Mortgage Loan Officer Loan Broker Anthony Vultaggio CLU, ChFC, Philanthropy Officer

Nicholas Dunlap RE Broker, Asset/Property Manager, Author

Estate & Legacy Planning

Workshop Series

Coming

Fall 2024

This 10-week evening series will provide the essentials of estate and legacy planning. Participants will build their own comprehensive, documented plan and the confidence to take actionable steps forward for themselves, their family, and others.

6 WEEK 7 WEEK

8 WEEK

9

2

3

4 WEEK 5

• Expert Instruction

• Tools & Guides

• Private 1:1 review

• Family session

• AAOC certification

by Subject Area Experts:

• Estate Planning Attorneys

• Tax & Accounting CPAs

• Financial Advisors

• Philanthropic Advisors

• Real Estate Brokers

• Care & Support Specialists

• Insurance Specialists

MULTI-COUNTY PROPERTY RIGHTS PAC

SPONSORED BY APARTMENT ASSOCIATION OF ORANGE COUNTY

ID#1283587

Dear Rental Housing Provider,

In 2018, Michael Weinstein and the AIDS Healthcare Foundation (AHF) spent $24 million dollars trying to tell YOU what YOU can charge for rent. Proposition 10 was defeated 60% to 40%.

In 2020, Michael Weinstein and the AIDS Healthcare Foundation spent another $40 million - again trying to tell YOU what YOU can charge for rent. Proposition 21 was defeated 59% to 41%

In 2024, Michael Weinstein and the AIDS Healthcare Foundation are back again – this time trying to pass their “Justice for Renters Act” ballot initiative this November, which would:

 Eliminate “Costa-Hawkins” protections from rent control on new construction, apartments, single family homes, and condominiums.

 Eliminate protections against inflation on rents that currently exist.

 Eliminate “vacancy decontrol” to prevent landlords from resetting rents upon vacancy.

 Allow cities and counties to enact their own radical forms of local rent control.

The Apartment Association of Orange County (AAOC) is stepping up once again to try and defeat this latest attempt to expand rent control, erode your property rights, and cripple your business operations. This rent control threat is real, and we need your help.

Can AAOC count on you to contribute today to defeat Michael Weinstein and his "Justice for Renters Act” ballot initiative? Your contribution of $500 + $50 per unit will allow us to help the campaign working to defeat the initiative, preserve your property rights, and protect your future.

Mail checks payable to “Multi-County Property Rights PAC” to 1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805, or donate online at https://www.aaoc.com/store/aaoc-issues-pac.

Thank you, in advance, for your generous support.

John Tomlinson

AAOC President

Tomlinson Management Group

Amy Fylling

AAOC Vice President, Legislative Council

Advanced Management Company

1601 E. Orangewood Ave., Suite 125, Anaheim, CA 92805

Phone: 714-245-9500 · www.AAOC.com

Where else but at…

VERTICAL BLINDS

(We customize to your opening onsite)

MINIBLINDS

(Aluminum or vinyl 1”, 1.5” or 2”)

Faux wood miniblinds 2” (Call for pricing)

We can fix your old rail and purchase vane per piece or set

CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

VERTICAL MAILBOXES:

3, 4, 5, 6, or 7 doors

Walloven: Brown or GE

Dishwasher: 18” or 24” Hotpoint or Frigidaire

General Wire

Replacement Cables:

3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Nylon or Polyester 17oz–30oz

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts

2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile

3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta

4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts

5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs

6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors

7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose

and lock, cleaning chemicals

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Vinyl Planks 6–12mil

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

–

Free consultation from our trained membership counselors

– Up-to-date rental and legal forms

– Thorough resident screening services

– Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more

– Informative monthly membership meetings covering a variety of topics throughout the year

– The rental-housing industry’s premier trade show and conference held on an annual basis

– A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

Anderson-Pamlenyi Company

Carpenter Properties

Lyvanwatters Ranch

Saia Properties

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive

Huntington Beach, CA 92647 (714)841-2066

afs@afsfire.com

Junk King Orange County/Anaheim

Lee Turrini

9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132

Leeturrini@junk-king.com

Nguyen Properties

Araiza Estate Trust

Cypress Village Apartments

Core Campus Management

New Supplier Members

Pfister

Jonna Slaybaugh 1935 Poncha Court

Larkspur, CO 80118 (720)381-9307

Jonna.slaybaugh@spectrumbrands.com

Sunwest Bank

Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437

lwright@sunwestbank.com

Insurance Coverages we offer:

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

Synergy Companies

Douglas Price 90 Business Park Drive

Perris, CA 92571 (951)443-6151

Doug.Price@ synergycompanies. com

Vision Roof Services

Since its inception in 1992, Vision Roof Services (VRS) has been at the forefront of delivering specialized roofing solutions tailored to multifamily properties, commercial buildings, and partnerships with property management companies and homeowner associations (HOAs). As a familyowned enterprise, VRS takes pride in its deep-rooted values of trust, reliability, and unparalleled service, setting a benchmark in the roofing industry across Southern California.

lasting relationships with their clients. By working closely with property management companies and HOAs, VRS ensures that every aspect of the roofing process is seamless, from the initial consultation to the final installation and maintenance. Their approach is not transactional but rather a partnership, where they become an integral part of their clients’ property maintenance team.

Understanding the unique demands of multifamily and commercial properties, Vision Roof Services has carved a niche for itself by offering roofing services designed to enhance the longevity and aesthetics of every building. Their expertise spans across a comprehensive range of roofing systems, ensuring that every project is executed with precision and tailored to meet the specific needs of their clients.

What sets Vision Roof Services apart is not just their technical prowess, but their unwavering commitment to building

For over three decades, Vision Roof Services has been more than just a roofing company; they have been a reliable partner and advisor to numerous property management entities and HOAs across Southern California. Their legacy is built on a foundation of quality, trust, and a genuine desire to serve their community, making them a cornerstone in the Southern California roofing industry.

Vision Roof Services is proud to partner with the AAOC and its members. Please contact Mike Zapata with any questions or roofing needs at 949-310-6333 or mikezapata@ visionroof.net

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Acoustic Ceiling Removal

Pacific Environmental & Abatement Solutions Inc

S-Team Turn Overs

Access Control Solutions

A.S. Wise, Inc.

ADT Multifamily

Accounting Services

AllView Real Estate

Clarion Management, Inc.

Accounting Software

Entrata

MRI Software

Yardi Systems Inc.

Answering Service

Anyone Home

Entrata

Apartment Building Inspection

Automatic Fire Sprinklers

Deck Inspectors Inc.

DTS Pacific LLC

Green Home Solutions TrueEnviro

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

The Mogharebi Group

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

Rent.

The Mogharebi Group

Zillow Rentals

Apartment/Student Housing

Colliers International

Kairos Investment Management Company

LaundryUp

The Mogharebi Group

Restoration Services Company

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Discount Appliance Guys

Expressions Home Gallery

National Service Company

R&B Wholesale Distributors, Inc.

Western State Design, Inc.

Asbestos

Alliance Environmental Group

FIRST ONSITE Restoration

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Asphalt Sales & Service

Oliver Mahon Asphalt

Attorneys

AWB Law, P.C.

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

The Karlin Law Firm

Kimball, Tirey & St. John LLP

Newmeyer & Dillion, LLP

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

S-Team Turn Overs

Surface Experts of South Irvine

TASORO

Restoration Services Company

Boiler Systems

DCM Services, Inc

H2O Heating Pros, Inc.

Ironwood Plumbing, Inc.

Spicer Mechanical Streamline Repipe and Plumbing Inc.

Water Heater Man, Inc.

Western State Design, Inc.

Building Products

Schluter Systems

Buying Group

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

KJ Carpet Wholesale

S M Painting Corp.

S-Team Turn Overs

Surface Experts of South Irvine

TASORO

The Door & Window Company

Carpentry

AMS Construction

Buffalo Maintenance, Inc.

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Bio-One of Orange

Crown Building Services Inc.

Molly Maid of Irvine, Saddleback and Temecula Valley

Junk King Orange County/Anaheim

Titanium Restoration Services Company

Collections

CollectTech

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP

National Credit Systems

Communications

Cox Communications

MRI Software

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc.

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

Alpha Structural Inc.

AMS Construction

Angelo Termite and Construction

Aquinas HVAC

BELFOR Property Restoration

Buffalo Maintenance, Inc.

CAMP Construction Services

DTS Pacific LLC

EEEadvisor

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

One Call Restoration

Optimum Seismic, Inc.

PyroComm Systems, Inc.

Schluter Systems

Southern Cross Property Consultants

Specialty AC Heat

TASORO

Zebra Construction Inc.

Supplier Directory

continued from page 53

Consulting

Colliers International

DG Realty Advisors, Inc.

DTS Pacific LLC

Insperity

Intersolutions — Property Management Staffing

Specialists

Investment Capital Real Estate

Southern Cross Property Consultants

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro

Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Crank Waterproofing

EEEadvisor

McCarthy Roofing

WICR Waterproofing & Decking

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

Resident IQ

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Alliance Environmental Group

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Specialty AC Heat

Electric Vehicle Products & Services

Access Electrical & Lighting

KD Electric Company

REVS (Refuel Electric Vehicle Solutions)

S.E. Electrical Service Inc.

Electrical

Access Electrical & Lighting

CCS Facility Services

Electric Medics

KD Electric Company

S.E. Electrical Service Inc.

Service 1st

Energy Management

Armada Power

GoPowerEV

Pearlx

Synergy Companies

Yardi Systems Inc.

Environmental Consulting & Training

American Environmental Specialists, Inc.

Bio-One of Orange

Green Home Solutions TrueEnviro

Pacific Environmental & Abatement Solutions Inc

Restoration Management Company

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

Exchange Resources, Inc.

New York Life

Kimball, Tirey & St. John LLP

Tax & Financial Group

Fencing & Gates

Buffalo Maintenance, Inc.

Financial Planning

New York Life

Tax & Financial Group

Fire Safety

Automatic Fire Sprinklers

Black Bird Fire Protection, Inc.

Bob Peters Fire Protection

FireAvert, LLC

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

Bob Peters Fire Protection

CCS Facility Services

Green Home Solutions TrueEnviro

PRC Restoration

Restoration Management Company

Fitness Equipment

Opti-Fit Fitness Solutions

Promaxima Strength & Conditioning

Flooring

KJ Carpet Wholesale

Orion DCP Inc.

Surface Experts of South Irvine

TASORO

Urban Surfaces

Furnaces

Specialty AC Heat

Furniture/Furniture Rental

AFR Furniture Rental

CORT Furniture Rental

Garage Doors

Mesa Artificial Turf/Garage Doors

General Contractor

Alpha Structural Inc.

Angelo Termite and Construction

BELFOR Property Restoration

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Western State Design, Inc.

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

CCS Facility Services

Expressions Home Gallery

Ingersoll Rand

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical Insurance

AssuredPartners

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Entrata

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

New York Life

NFP Property & Casualty

Prendiville Insurance Agency

Rey Insurance Services, Inc.

Tax & Financial Group

TheGuarantors

Internet Services

Apartment SEO apartments.com

CitySide Networks, LLC

Cox Communications

Google Fiber Rent.

Inspections

Bob Peters Fire Protection

EEEadvisor

One Call Restoration

Southern Cross Property Consultants

Zebra Construction Inc.

Investments

American 1031

Carlyle

CFG Investments, Inc.

Exchange Resources, Inc.

Kay Properties & Investments Company

LordCap Green

Morgan Skendarian Investment Real Estate Group

New York Life

Tax & Financial Group

Janitorial

CCS Facility Services

Strategic Sanitation Services

Junk Removal & Hauling

Junk King Orange County/Anaheim

Kitchen Renovations

Buffalo Maintenance, Inc.

California Bath Restoration

Schluter Systems

Landscapes/Hardscapes

BrightView Landscape Services, Inc.

GQ Landscape Care, Inc.

ManageMowed

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

Landcare Logic

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Western State Design, Inc.

Lending Institutions

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Citizens Business Bank

Genesis Bank

Sunwest Bank

Torrey Pines Bank

Lighting

KD Electric Company

Magnesite Repairs

Buffalo Maintenance, Inc.

Mailboxes

Mailboxes R Us

Maintenance, Repairs, Products

ADT Multifamily

Aquinas HVAC

BG Multifamily

Buffalo Maintenance, Inc.

CCS Facility Services

Clarion Management, Inc.

Evolution Building Efficiency

GQ Landscape Care, Inc.

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

Pacific Environmental & Abatement Solutions Inc

Service 1st

Specialty AC Heat

WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Effortless Ads

Intellirent

Zumper

Mold Remediation

Alliance Environmental Group

American Environmental Specialists, Inc.

BELFOR Property Restoration

Bio-One of Orange

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

One Call Restoration

Pacific Environmental & Abatement Solutions Inc

Moving & Mobile Storage

PODS For Business

Multi-Family Advisory Services

California Energy-Smart Homes

DG Realty Advisors, Inc.

DTS Pacific LLC

Exchange Resources, Inc.

The Mogharebi Group

Odor Removal

Alliance Environmental Group

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Patio Guys

Paint Sales & Service

Behr Paint

Dunn-Edwards Corporation

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

S-Team Turn Overs

West Coast Drywall & Paint

Parking

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Alliance Environmental Group

Angelo Termite and Construction

Lloyd Pest Control

Western Exterminator Company

Pipe Restoration

Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Pfister

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Schluter Systems

Service 1st

SmartFaucets

Streamline Repipe and Plumbing Inc.

Total Rooter & Plumbing

Water Heater Warehouse

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Service 1st

Power/Pressure Washing

Crown Building Services Inc.

Private Security

Citiguard, Inc.

Defense International Corporation

FPK Security

Signal of OC/SD

Private Investigations

FPK Security

Products

TheGuarantors

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

Fairgrove Property Management

Intersolutions — Property Management Staffing Specialists

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

Anyone Home

Appfolio, Inc.

Entrata

Luminous

MRI Software

Reliant Parking Solutions, LLC

Rentler

Resident IQ

Snappt Inc.

Vesync

Yardi Systems Inc.

Supplier Directory

continued from page 55

Property Management Staffing & Training

Approved Real Estate

BG Multifamily

Multi Team Services

NPM Staffing an InterSolutions Company

The Liberty Group

Rain Gutters

Argos Homes Systems

McCarthy Roofing

Real Estate/Investments

AllView Real Estate

Carlyle

CFG Investments, Inc.

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DG Realty Advisors, Inc.

DM Smithco

Gorman & Associates

Investing in The OC

Investment Capital Real Estate

Kairos Investment Management Company

Kay Properties & Investments Company

MJC Realty

Morgan Skenderian Investment Real Estate Group

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Shanon Ohmann Real Estate Group

SVN / Vanguard — Cameron Irons

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

DG Realty Advisors, Inc.

KW Commercial

MJC Realty

Morgan Skenderian Investment Real Estate Group Company

Optim Real Estate Services Company

The Mogharebi Group

Reconstruction

AMS Construction

BELFOR Property Restoration

DTS Pacific LLC

EmpireWorks Reconstruction and Painting

JKJ Plus One, Inc

One Call Restoration

Orion DCP Inc.

S-Team Turn Overs

Southern Cross Property Consultants

WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

MRI Software

Resident IQ

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

MRI Software

Rentler

Resident IQ

Snappt Inc.

Yardi Systems Inc.

Resident Services

Entrata

Roofing

AMS Construction

CAMP Construction Services

Crank Waterproofing

Guardian Roofs by Sudduth Construction Inc.

McCarthy Roofing

Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services

ADT Multifamily

California Safety Agency

Citiguard, Inc.

Defense International Corporation

FPK Security

Securitas Security Services USA

Signal of OC/SD

Snappt Inc.

USGI — Upland Group

Vesync

Seismic Retrofitting & Engineering

Alpha Structural Inc.

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar Thermal Pearlx

Staffing Service

Approved Real Estate

BG Multifamily

Intersolutions — Property Management Staffing Specialists

Surface Restoration

AMS Construction

Surface Experts of South Irvine

Sustainability/Green Energy

California Energy-Smart Homes

Green Home Solutions TrueEnviro

Optima

Pearlx

Tax Planning

Exchange Resources, Inc.

Telecommunications

CitySide Networks, LLC

Cox Communications

Towing

Dedicated Transportation Services

Knight Towing

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc.

Trash Services

Junk King Orange County/Anaheim

Strategic Sanitation Services

Valet Living

Tree Service

David’s Tree Service, Inc.

GQ Landscape Care, Inc.

ManageMowed

Utilities & Sub Metering

Conservice

Google Fiber

Livable

Multifamily Utility Company

Resident IQ

Southern California Edison-Multi Family Program

Video Commercials

Intersolutions — Property Management Staffing Specialists

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Water Heaters

California Rooter & Plumbing

DCM Services, Inc

H2O Heating Pros, Inc.

R&B Wholesale Distributors, Inc.

Specialty AC Heat

Total Rooter & Plumbing

Water Heater Man, Inc.

Water Heater Warehouse

Water Heaters Only Inc.

Waterproofing

AMS Construction

Crank Waterproofing

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

One Call Restoration

Restoration Management Company

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Crown Building Services Inc.

Mesa Artificial Turf/Garage Doors

Moore Replacements

The Door & Window Company

A.S. Wise, Inc.

Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501

jsabga@aswise.net — www.aswise.net

Access Electrical & Lighting 25108 Marguerite Pkwy Suite A Mission Viejo, CA 92692 (949) 364-6063

accesselectricallighting@gmail.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 72 for the location of our ad.

ADT Multifamily

Joseph Knaack 100 West Indian School Road, Apt. 1012 Phoenix, AZ 85013 (714) 277-2586 josephknaack@adt.com

AFR Furniture Rental

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508

jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344

don@aimproperties.net — www.aimproperties.net

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Alliance Environmental Group

Krystyn Roman—krystynroman@alliance-enviro.com 777 N Georgia Ave Azusa, CA 91702 (877) 858-6220 marketingteam@alliance-enviro.com

AllView Real Estate

Daniel Gutierrez 1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275 info@allviewrealestate.com

ALN Data

Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218

Samantha@alndata.com — www.alndata.com Apartment data and market research.

Supplier Contact Index — continued on page 58

Supplier Contact Index —

Alpha Structural Inc.

Franchesca Hernandez 8334 Foothill Boulevard

Los Angeles, CA 91040 (323) 943-5675

franchesca@alphastructural.com

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757

adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333

admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 72 for the location of our ad.

AMS Construction

1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663

info@amsroofingconstruction.com

See the Advertisers Index on Page 72 for the location of our ad.

Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809

info@angelotermite.com

See the Advertisers Index on Page 72 for the location of our ad.

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919

lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi 1400 Bristol St. N, Ste. 245-A Newport Beach, CA 92660 (714) 505-5200

margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363

ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing. apartments.com

Adriana Mamola

3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001 amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588

deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 72 for the location of our ad. Appfolio, Inc.

55 Castilian Dr Goleta, Ca 93117 (866) 648-1536

mindy.sorenson@appfolio.com

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Aquinas HVAC

Eric Barnett 7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

Argos Homes Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534

argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 72 for the location of our ad.

Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Assure by Remote Ally

Eddie Conlon

4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com

AssuredPartners

Kate Shoemaker

2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047 kate.shoemaker@assuredpartners.com

ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com

Automatic Fire Sprinklers

Chris Delany 7272 Mars Drive Huntington Beach, CA 92647 (714)841-2066 afs@afsfire.com

AWB Law, P.C.

Anthony Burton — anthony@awblawpc.com 2040 Main Street, Suite 500 Irvine, CA 92614 (949) 244-4207 admin@awblawpc.com

Baker Law Group

John Baker

7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949) 450-0444 jbaker@bakerlawgroup.com

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com

BELFOR Property Restoration

Susan Nellor 2920 East White Star Avenue Anaheim, CA 92806 (714) 514-7158 susan.nellor@us.belfor.com

BG Multifamily

Shannon Valentino 5850 Granite Parkway Plano, TX 75024 (714) 654-9498 svalentino@bgmultifamily.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949) 306-1733 Cory@Biooneorange.com — www.biooneorange.com

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contractors, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (657) 575-0933 Stefanie.koslosky@goblusky.com

Bob Peters Fire Protection

Laurie Vandebrake 3397 East 19th Street Signal Hill, CA 90755 (562) 424-8486 LaurieV@bobpetersfire.com

Brennan Law Firm

Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 72 for the location of our ad. BrightView Landscape Services, Inc.

Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528

Kristina.SChafer@brightview.com

Buffalo Maintenance, Inc.

Frank Alvarez 6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 72 for the location of our ad.

California Bath Restoration

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Energy-Smart Homes

Melinda Dinin 10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935

caenergysmarthomes@trccompanies.com

California Rooter & Plumbing

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 72 for the location of our ad.

See the Advertisers Index on Page 72 for the location of our ad.

continued from page 57 Supplier Contact Index

Supplier Contact Index —

continued from page 58

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com

Carlyle

Minh Ta 1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180 minh.ta@carlyle.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319

dan.blackwell@cbre.com — www.cbre.com/invocmultifamily Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 72 for the location of our ad.

CCS Facility Services

Julie Randall

3001 Red Hill Avenue Bld 6-220 Costa Mesa, CA 92626 (949) 285-5079 jrandall@ccsbts.com

CFG Investments, Inc.

Stephen Meyer 17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — www.cfginvestments.com

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

Citiguard, Inc.

Michael Steel 22736 Vanowen Street, #300 West Hills, CA 91307 (747) 251-1182

Michael@Citiguardinc.com

Citizens Business Bank

Michael Duran 2650 E Imperial Hwy Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — http://www.cbbank.com

CitySide Networks, LLC

Mike Gourzis 100 Spectrum Center Drive, Suite 500 Irvine, CA 92618 (833) 318-4646 mike.gourzis@citysidefiber.com

Clarion Management, Inc. 101 Pacifica, #260 Irvine, CA 92618 (949)383-4762 bmoody@clarionmgmt.com

CollectTech

Kenneth Stumbo 981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096 ken@collecttech.com

Colliers International

Pat Swanson

3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Consensys Property Management Company

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

Conservice

Matt Gordon

750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com

CORT Furniture Rental

Karie Talke

2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711 karie.talke@cort.com

Cox Communications

Alicia Gray

27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crank Waterproofing

Rocky Glover

134 Commercial Way Costa Mesa, CA 92627 (949) 374-2628 info@crankdeckandroof.com

Crown Building Services Inc.

Jason Maslach

548 Malloy Ct. Corona, CA 92878 (714) 694-1007 jason@crownservicesinc.com – www.crownservicesinc.com

David’s Tree Service, Inc.

Jay Olavarria

19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345 Jay@davidstreeservice.com—info@davidstreeservice.com

DCM Services, Inc

David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

See the Advertisers Index on Page 72 for the location of our ad.

Deans & Homer, Renter’s Insurance

Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com

Deck Inspectors Inc.

David Mazor 2029 Verdugo Rd. #156 Montrose, CA 91020-1626 (888) 224-0489 Deck-Inspector@deckinspectors.com

Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney

130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945 defenseintco@gmail.com

DG Realty Advisors, Inc.

Tim Gorman — tim@dgrealtyadvisors.com

272 South Poplar Avenue, Unit 101 Brea, CA 92821-5587 (714) 932-9673 info@dgrealtyadvisors.com

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com

Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA)

Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046 angela@directsd.com — directsd.com

Discount Appliance Guys

Frank Morales 2041 Rosecrans Avenue, Suite 363 El Segundo, CA 90245 (310) 955-7408 frank@discountapplianceguys.com

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147 v456-9983 dvh@dmsmithco.com

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365 cwalker@dryerventwizard.com

Dryer Vent Wizard of Mission Viejo and Trabuco Canyon

Ronald West 29005 Consuelo Pl Mission Viejo, CA 92692 (949) 966-0303 rwest@dryerventwizard.com

DTS Pacific LLC

Jim Diaz 539 South Indiana Street Anaheim, CA 92805 (877) 387-7229 jimdiaz@dtspacific.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111

pdunlap@dpgre.com — www.dpgre.com

Dunn-Edwards Corporation

Jessica Seitz 1575 North Placentia Avenue Placentia, CA 92870-2333 (562) 760-9969

Jessica.Seitz@dunnedwards.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

Supplier Contact Index

on page 62

Supplier Contact Index — continued from page 60

EEEadvisor

Omidreza Ghanadiof

6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com

Effortless Ads

Madeline Nash 209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862

madeline@effortlessads.com

Electric Medics

Mike Parks

28052 Camino Capistrano, 105 Mission Viejo, CA 92677 (949) 462-9200 electricmedics@gmail.com

EmpireWorks Reconstruction and Painting

Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200

coshiro@empireworks.com — www.empireworks.com

Entrata

Kristin Teale 4205 Chapel Ridge Road Lehi, UT 84043 (801) 735-6988 kteale@entrata.com

Exchange Resources, Inc.

Franck Bideau PO BOX 837

Huntington Beach, CA 92648 (949) 508-9827

Fbideau@Exchangeresources.net — http://exchangeresources.net

Expressions Home Gallery

Sherri Galusha

17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085

srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944

Whittier, CA 90601

(714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 72 for the location of our ad.

Fairgrove Property Management

Marco Vartanian — mvartanian@fairgrovepm.com

2355 Main Street, Suite 120

Irvine, CA 92614

(714) 541-0288 info@fairgrovepm.com — https://fairgrovepm.com/

Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F

Fountain Valley, CA 92708

(714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 72 for the location of our ad.

FireAvert, LLC

Nathan Brown 1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306

nathan@fireavert.com

FIRST ONSITE Restoration

Amit Gandhi 1275 North Grove Street Anaheim, CA 92806 (619) 537-9499 amit.gandhi@firstonsite.com — https://firstonsite.com/

Fisher & Phillips

2050 Main Street, Suite 100 Irvine, CA 92614

(949) 851-2424 cbaran@laborlawyers.com

FPK Security

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com — www.fpksecurity.com

Genesis Bank

Lauren DiBiase

4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226 ldibiase@mygenesisbank.com

Google Fiber

Carol Luong 19510 Jamboree Road Google Building FAIR Irvine, CA 92612 (949) 800-1346 luongcarol@google.com

GoPowerEV

Rachel Corn 9211 Harlow Avenue Los Angeles, CA 90034 (781) 264-3696 rachel.corn@gmail.com

Gorman & Associates

Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998

info@wrgorman.com

See the Advertisers Index on Page 72 for the location of our ad.

GQ Landscape Care, Inc.

Mario Quiroz 4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009

mariomquiroz@gqlandscapecare.com

Green Home Solutions TrueEnviro

James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619

guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 72 for the location of our ad.

H2O Heating Pros, Inc.

Tim Caufield — timcaufield@h2oheatingpros.com

P.O. Box 91 Menifee, CA 92586 (951) 405-0015 email@h2oheatingpros.com — www.h2oheatingpros.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

Ingersoll Rand

Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

Insperity

Kari Tamke 45 54th Place #4 Long Beach, CA 90803-3405 (562) 706-6090 kari.tamke@insperity.com

Intellirent

Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

Intersolutions — Property Management Staffing Specialists

Laura Aliberti 17762 Manchester Avenue Irvine, CA 92614-6649 (858) 367-5998 laliberti@intersolutions.com - www.intersolutions.com

Investing in The OC

Mercedes Shaffer 1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999 InvestingInTheOC@gmail.com — http://investingintheoc.com

Supplier Contact Index — continued on page 64

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WATER/SEWER PEST CONTROL LANDSCAPING TRASH

The FIRST DIY solution to recover masterbilled utilities, Livable’s new Pro platform lets Housing Providers and Property Managers divide utility bills using occupancy, square footage or by unit. Don’t worry - we still offer Billing Automation for larger management companies!

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Supplier Contact Index — continued from page 62

Investment Capital Real Estate

Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817

id@investmentcapitalre.com — www.investmentcapitalre.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441

jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JKJ Plus One, Inc

Cassandra Torres 444 Old Newport Boulevard, Ste C Newport Beach, CA 92663 (949)259-3092

cassandra@casstorres.com

JLE Property Management

Denise Arredondo 700 West 1st Street, Suite 12 Tustin, CA 92780 (714) 778-0480

www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 72 for the location of our ad.

Junk King Orange County/Anaheim

Lee Turrini

9272 Jeronimo Rd, Suite 108 Irvine, CA 92618 (949)677-1132

Leeturrini@junk-king.com

Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888

jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 72 for the location of our ad.

The Karlin Law Firm

Scott Karlin 13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283

Scott@Karlinlaw.com — Mike@Karlinlaw.com

KD Electric Company

Derrick Laughlin

17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP

Michael Chen 2040 Main St., Suite 500 Irvine, CA 92614 (949) 476-5585

Michael.Chen@kts-law.com

KJ Carpet Wholesale

Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180

AR@kj-carpet.com

Knight Towing

Frank Mora

1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975

sales@knightstotherescue.com

KW Commercial

Randy Combs

4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263

randycombs@kw.com

See the Advertisers Index on Page 72 for the location of our ad.

L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426

dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber 1448 N. Glassell Orange, CA 92867 (951) 316-8002

jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835

hmlee_vp@yahoo.com — www.laundryup.com

Livable

Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027

comesave@livable.com — www.livable.com

See the Advertisers Index on Page 72 for the location of our ad.

Lloyd Pest Control

David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369

david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074

Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

LordCap Green

Jessica Collins 14 Wall Street, Ste 1720 New York, NY 10005 (212) 400-7142

team@lordcapgreen.com — https://www.lordcapgreen.com

Luminous

Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275

help@luminousresidential.com

Mailboxes R Us

Tony McDaniel 1980 N Glassell Street Orange, CA 92865 (714) 779-7779

tony@hillcrestconstruction.com

ManageMowed

Chris Michael 12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880 (714) 592-0019

Chris.M@ManageMowed.com

Rancho-Ontario@managemowed.com

https://www.managemowed.com/locations/rancho-cucamonga

McCarthy Roofing

Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

customerservice@mccarthyroofing.com

See the Advertisers Index on Page 76 for the location of our ad.

Mesa Garage Doors

Meridith Denos 4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566

mdenos@mesagaragedoors.com — www.mesagaragedoors.com

MJC Realty

Joel Carlson

3 Upper Newport Plaza Drive, First Floor Newport Beach, CA 92658 (714) 271-7322 joel@joelcarlson.com

Molly Maid of Irvine, Saddleback and Temecula Valley

Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2 scott.sims@mollymaid.com www.mollymaid.com/irvine-saddleback-valley/

Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Morgan Skendarian Investment Real Estate Group

4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

MRI Software

Mary Greene

28925 Fountain Parkway Solon, OH 44139-4356 (714) 403-3622 mary.greene@mrisoftware.com — http://www.checkpointid.com

Multifamily Utility Company

Denise Deverelle—ddeverelle@multifamilyutility.com PO Box 86531 San Diego, CA 92138 (800) 266-0968 sales@multifamilyutility.com

Team Services

Teresa Manzano Mendoza

17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841 teresa@multiteam.net — www.multiteamservices.com

Supplier Contact Index — continued on page 66

Supplier Contact Index —

continued from page 65

National Credit Systems

Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 72 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart 23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000

rondi.walsh@ndlf.com

New York Life

Kimberly Lucas 3711 Calle Casino San Clemente, CA 92673 (949) 244-5459

kalucas@ft.newyorklife.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446

eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595

laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633

info@ocproteam.com

See the Advertisers Index on Page 72 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge

182 Wells Place Costa Mesa, CA 92627 (949) 548-6398

admin@olivermahon.com

OMNIA Partners, Multifamily Housing

Peter Braun

1941 South Grant Street Denver, Colorado 80210 (303)910-7636

peter.braun@omniapartners.com

omniapartners.com/multifamilyhousing

One Call Restoration

Anthony Nocera 1240 S Wright Street Santa Ana, CA 92705 (562) 824-1234

tony@onecallsm.com

Opti-Fit Fitness Solutions

Eric Konz PO Box 6716

Folsom, CA 95763

(888) 601-4350

ekonz@opti-fit.com — www.opti-fit.com

Optimum Seismic, Inc.

Ali Sahabi

5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000

asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 72 for the location of our ad.

Orange County Property Management

Eric Reichert 16742 Gothard Street, Suite 117

Huntington Beach, CA 92647 (714) 840-1700

eric@ocmgmt.com — orangecountypropertymanagement.com

Orion DCP Inc.

Yathrib Heredia 117 North Bewley Street

Santa Ana, CA 92703 (949) 306-3995

Yheredia@Oriondcp.com

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave

Garden Grove, CA 92845 (714) 351-1881

rdklump@gmail.com

Pacific Environmental & Abatement Solutions Inc

Kristine Ramos kristine@peasolutions.com

P.O. Box 459 Surfside, CA 90743 (714)379-5029 info@peasolutions.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

Pfister

Jonna Slaybaugh 1935 Poncha Court Larkspur, CO 80118 (720)381-9307

Jonna.slaybaugh@spectrumbrands.com

PK Security, Inc.

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

PODS For Business

Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson 650 S Grand Ave #108 Santa Ana, CA 92705 (760) 448-0979 aaron@pcctriphazardremoval.com — www.safesidewalks.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696 angela@prendivilleagency.com

ProActive Realty Investments

Rita Aguila 1913 E. 17th Street, Suite 217

Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290 dispatch@albertostowing.com

Promaxima Strength & Conditioning

Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889 lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832 jendahl@pswlaundry.com — www.pwslaundrywest.com

Supplier Contact Index

continued on page 68

We’ve Moved!

AAOC is pleased to announce that the office has moved from Santa Ana to Anaheim’s Platinum Triangle. It has co-located with the Pacific West Association of REALTORS® just west of Angel Stadium and the 5, 57, and 22 Freeway interchange.

Our new address is 1601 E. Orangewood Avenue, Suite 125, Anaheim, CA 92805. The phone number remains (714) 245-9500 for calls and text messaging. Operational hours remain Monday through Friday from 8 a.m. to 5 p.m., and closed for lunch from 12 to 1 p.m. The office will continue to operate remotely on Fridays..

We look forward to continuing to provide operational guidance, tenant screening, supplier referrals and other member services via telephone and online. If you would prefer in-person assistance from an AAOC team member, please contact us to schedule an appointment.

1601 E. Orangewood Ave, Suite 125 Anaheim, CA 92805

Supplier Contact Index —

continued from page 66

PyroComm Systems, Inc.

Jake Tirabassi 15215 Alton Parkway, #200 Irvine, CA 92618 (949) 386-0798

jaket@itredrock.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400

drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 72 for the location of our ad.

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938

info@reliantparking.com

Rentler

Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009

www.rentler.com/partner/aaoc — membership@rentler.com

Rent.

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177

llemansky@rent.com - www.rent.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502 (703) 801-8269

daniel.johnston@repipespecialists.com

Resident IQ

Angela Mackey — angela.mackey@residentiq.com 2035 Lakeside Centre Way Suite 250 Knoxville, TN 379220 (949) 698-3662

sales@residentiq.com

Restoration Management Company

Michelle Lopez 25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630 (949) 274-6408

mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson 3753 Nottingham St Houston, TX 77005 (713) 927-1693

daaronson@refuelevs.com — www.refuelevs.com

Rey Insurance Services, Inc.

Mike Rey

27130 Paseo Espada B523

San Juan Capistrano, CA (949) 487-9661

mike@reyinsuranceservices.com — www.reyinsuranceservices.com

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com

www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts

3532 Katella Ave, Suite 111

Los Alamitos, CA 90720

(562) 430-3588

See the Advertisers Index on Page 72 for the location of our ad.

Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus

6831 Suva St.

Los Angeles, CA 90201

(562) 928-1200

steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 72 for the location of our ad.

S-Team Turn Overs

Carlos Mercado

2030 East 4th Street

Santa Ana, CA 92705 (310) 986-1522 cmercado@steamoc.com

S.E. Electrical Service Inc.

Sam Edalati

6282 Abraham Avenue Westminster, CA 92683 (714) 448-6252 seelectricoc@verizon.net

Satellite Management Company

Paul Conzelman

1010 E Chestnut Ave

Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schluter Systems

Mary Yocum

15 Nantucket Lane

Aliso Viejo, CA 92656 (714) 329-0355 myocum@schluter.com

Securitas Security Services USA

Jacob King

27275 Miraflores Mission Viejo, CA 92692 (619) 559-3020 jacob.king@securitasinc.com

Service 1st

Sergio Sanchos 2510 N. Grand Santa Ana, CA 92705 (714)573-2251 ssancho@service-1st.com — http://www.service-1st.com

Shanon Ohmann Real Estate Group

Shanon Ohmann

28361 Lakewood Drive

Laguna Niguel, CA 92677 (949) 309-1244

Shanonohmann@gmail.com

Signal of OC/SD

Gilbert Holguin 2140 West Chapman Avenue Suite #250 Orange, CA 92868 (714) 715-2157 gholguin@teamsignal.com — https://www.teamsignal.com/

S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

SmartFaucets

Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

Southern California Edison-Multi Family Program

Mary Finn Parker 1515 Walnut Grove Ave Rosemead, CA 91770 (714) 307-5274 mary.finn@sce.com — www.sce.com

Southern Cross Property Consultants

Becky Millat 4055 Hancock St., Suite 100 San Diego, CA 92110 (619) 385-3757 becky@southerncrosspc.com

Specialty AC Heat

Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999 alexd.specialty@gmail.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100

chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Streamline Repipe and Plumbing Inc.

Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737

streamlinerepipex@gmail.com

Sunwest Bank

Lesley Wright 2050 Main Street Irvine, CA 92614 (714)730-4437

lwright@sunwestbank.com

Surface Experts of South Irvine

Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408

hwhite@surfaceexperts.com

SVN / Vanguard — Cameron Irons

Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600

cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 72 for the location of our ad.

Synergy Companies

Douglas Price 90 Business Park Drive Perris, CA 92571 (951)443-6151 Doug.Price@synergycompanies.com

TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com

TASORO

Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714) 925-0598 ab@tasoroproducts.com — https://tasoroproducts.com/

Tax & Financial Group

Justin Hess 4001 MacArthur Blvd. 3rd Floor Newport Beach, CA 92660 (949) 223-8434 justin.hess@tfgroup.com

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire 1 World Trade Center New York, NY 10007 (212) 266-0020 associations@theguarantors.com — success@theguarantors.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057 carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063 www.mgtworks.com

We provide apartment property management in Southern California.

The Mogharebi Group

Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465 Brett.bayless@mogharebi.com

Titanium Restoration Services Company

Victor Martinez

P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern 600 Anton Boulevard Costa Mesa, California 92626 (213) 362-5288 pdavern@torreypinesbank.com

Total Rooter & Plumbing

7201 Garden Grove Boulevard, Suite D, Garden Grove, CA 92841 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 72 for the location of our ad.

Urban Surfaces

Brandon Cutler

2380 Railroad Street, Building 101 Corona, CA 92878 (951) 223-4645

brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela

2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327

briana.sellers@valetliving.com — www.valetliving.com

Vesync

Chao Wang

1065 N. Pacificenter Dr, Suite 410

Anaheim, CA 92806 (714) 479-2050

danica.chin@vesync.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor

El Segundo, CA 90245

(800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 72 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave.

Orange, CA 92865

(714) 282-7098

tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse

Chris Flores

1114 East Truslow Avenue

Fullerton, CA 92831

(714) 244-8562

chris@whwllc.com — https://thewaterheaterwarehouse.com/

Water Heaters Only Inc.

Yana Carpenter

970 E. Main Street #200

Grass Valley, CA 95945

(800)833-4570

laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr, Fl 2 Irvine, CA 92606

(949) 975-1000

tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592

aaron.fernandez@wcdp.com

Western State Design, Inc.

Sheri Tam 2331 Tripaldi Way Hayward, CA 94545-5022 (510) 931-7099

stam@westernstatedesign.com

WICR Waterproofing & Decking

901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427

sean@wicr.net

Yardi Systems Inc.

Brigitta Eggelston 430 S Fairview Ave

Santa Barbara, CA 93117 (805) 699-2040 x1424 brigitta.eggleston@yardi.com

Ygrene Energy Fund

Emily Ramey 2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578 emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey - michelle@zebraconstruct.com 2523 S Robertson Blvd Los Angeles, CA 90034 (310) 890-3989

info@zebraconstruct.com

Zillow Rentals

Paige Gamboa 1301 2nd Ave, Floor 31 Seattle, WA 98101 (206) 757-4830

rentalsevents@zillowgroup.com — http://www.zillow.com

Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

See page 72 for alphabetical listings

APPLIANCES—REPAIRS, PARTS, RENTALS

COIN-OPERATED LAUNDRY EQUIPMENT

DECK COATINGS, MAGNESITE