Apartment News Proudly Serving the Rental-Housing Industry Since 1961
VOL. LXI • June 2021
te a D e h t e Sav
The 50th Annual Trade Show & Conference OC Fair & Event Center, Costa Mesa, California Thurs, September 30, 2021, 8:30 a.m. – 3 p.m. See Pages 4 & 42
In This Issue May General Membership Meeting Recap..............................................................................18 What’s the Right Legacy? Taking Time for a Family Talk.........................................................22 Three Strategies to Increase Your Rental Property Cash Flow..................................................24 Selecting a Qualified Roofing Contractor—There’s More to Pick Than Just Price....................26 Why Pessimism Pays in Risk Analysis.....................................................................................32
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Apartment News Proudly Serving the Rental-Housing Industry Since 1961
VOL. LXI • June 2021
Contents AAOC Education & Events
Departments
5 General Membership Meeting
4 Executive Director’s Message — Get Ready. In-Person Events Return this Summer!
31 WelcomeHomeOC Workshop 33 MultiFamily Mingle 34 Earthquake Vulnerability & Retrofitting 101
6 Sacramento Report — State Legislative “Solutions” Complicate California’s COVID-19 Recovery
37 Summer Cruise
12 Orange County Legislative Watch — Political Chatter Heats Up this Summer
38 Certified Rental Housing Provider Education Program
14 Dear Maintenance Men
42 50th Annual Trade Show & Conference
44 The Benefits of AAOC Membership
Features
45 Welcome New Members
18 May General Membership Meeting Recap 22 What’s the Right Legacy? Taking Time for a Family Talk By Sonya Loera
24 Three Strategies to Increase Your Rental Property Cash Flow By Korbin Duley 26 Selecting a Qualified Roofing Contractor— There’s More to Pick Than Just Price By Steve Pinkus
46 PSC Corner — Executive Coatings and Contracting (ECC) / Zebra Construction, Inc. 47 Product & Service Council’s Service Provider Directory 51 Product & Service Council’s Contact Index 64 Advertisers’ Index — Category 66 Advertisers’ Index — Alphabetical
32 Why Pessimism Pays in Risk Analysis By Ali Sahabi
Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.
Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.
June 2021
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Apartment News
CALENDAR OF EVENTS
The Resources You Want — The Representation You Need — Since 1961
Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.
MISSION STATEMENT
To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.
BOARD OF DIRECTORS Officers
President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n
Frank Alvarez Craig Kirkpatrick Rick Roshan John Tomlinson Randy Combs Laurel Dial Marie Kaplan John Tomlinson
Directors n n n
n Tim Gorman Julia Araiza n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.
Directors Emeriti n n n n
Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap
n n n n
William R. Gorman Jerry L’Ecuyer Nick Lieberman Ray Maggi
JUNE 2 - CRHP Spring #11 Wednesday, 8:30 am–12:30 pm, Online 7 - RUBS 101 featuring Livable Monday, 1–2 pm, Online 8 - Board of Directors Meeting Tuesday, 6 pm, Online 15 - General Membership Meeting Tuesday, 7–9 pm, Online (See Page 5) 23 - CRHP Summer #1 Wednesday, 6–9 pm, Online (See Page 38) 24 - Multifamily Mingle Thursday, 5:30–8 pm, Hangar 24 Craft Brewing, Irvine (See Page 33) 30 - CRHP Summer #2 Wednesday, 6–9 pm, Online (See Page 38)
J U LY 5 - Independence Day Holiday Monday, Office Closed 7 - CRHP Summer #3 Wednesday, 6–9 pm, Online (See Page 38) 12 - Earthquake Vulnerability & Retrofitting 101 Monday, 1–2 pm, Online (See Page 34) 13 - Board of Directors Meeting Tuesday, 6 pm, Online 14 - CRHP Summer #4 Wednesday, 6–9 pm, Online (See Page 38) 15 - Insurance Trends Affecting the Rental Housing Industry Thursday, 10–11: 30 am, Online 20 - Welcome Home OC Tuesday, 10–11:30 am, Online (See Page 31) 21 - CRHP Summer #5 Wednesday, 6–9 pm, Online (See Page 38) 22 - Sexual Harassment Prevention Certification Thursday, 9–11 am, Online (See Page 40) 28 - CRHP Summer #6 (See Page 38) Wednesday, 6–9 pm, Online 29 - Lunchtime Learning Thursday, 12–1 pm, Online
AUGUST 4 - CRHP Summer #7 (See Page 38) Wednesday, 6–9 pm, Online 10 - Board of Directors Meeting Tuesday, 6 pm, Online 11 - CRHP Summer #8 (See Page 38) Wednesday, 6–9 pm, Online 12 - Summer Cruise Thursday, 5:30–8 pm, Newport Beach 18 - CRHP Summer #9 (See Page 38) Wednesday, 6–9 pm, Online 19 - Trade Show Boot Camp Thursday, 9–10 am, Online/AAOC Office 25 - CRHP Summer #10 Wednesday, 6–9 pm, Online (See Page 38) 26 - Lunchtime Learning Thursday, 12–1 pm, Online 31 - NAA Apartmentalize Tuesday, Chicago, IL
June 2021
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EXECUTIVE DIRECTOR’S MESSAGE
Get Ready. In-Person Events Return this Summer!
E
arlier this spring, an email survey was sent out to gauge AAOC members’ readiness to return to in-person events. Nearly 80 percent of the respondents said they would be comfortable doing so this year, and 42 percent of those respondents were ready to get back together immediately! The survey also reflected a strong preference for resuming in-person General Membership Meetings and education classes but that they continue to offer a live-streaming option. These responses were not surprising. In fact, they confirmed my belief that AAOC members would be ready to get back to face-to-face gatherings as soon as possible, but that they would also want to see AAOC continue presenting certain events online. It really is a “best of both worlds” situation for our members — near and far. During the past year, a number of AAOC members who no longer live in California, but who continue to own rental property here, have found themselves able to once again attend meetings and education classes thanks to these programs being presented online. In so doing, they have been able to receive more timely updates and engage remotely with our presenters on the legal, regulatory, and operational issues that still affect them and their business operations, even if they live hundreds or even thousands of miles away. So, where is AAOC headed during the second half of 2021? Well, I am pleased to announce that we are resuming in-
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person events this month, starting with our Multifamily Mingle networking event on June 24th, followed by our Summer Cruise on August 12th, and then the AAOC Trade Show & Conference on September 30th. In between we will be testing out our hybrid model for presenting certain classes back in the AAOC office conference room while also live-streaming them on Zoom. This is also our plan for the General Membership Meetings when they resume in September, with limited inperson seating in the conference room and then the live-streaming option for everyone else. More details to come in the August issue of Apartment News. In the meantime, here is some additional information about the upcoming, in-person events that are already lined up for our members this summer.
Multifamily Mingle (June 24)
AAOC will present its first in-person event of the year on Thursday, June 24th, as its Multifamily Mingle comes to Hangar 24 in Irvine from 5:30–8 p.m. This free industry networking event is open to all multifamily professionals and we expect attendance to exceed 150 guests. It’s been 16 months since the mingle was last presented and there are a lot of local rental property owners, operators, and suppliers who are eager to reconnect with friends and colleagues as well as meet others for the first time. Online registration is available at www. AAOC.com.
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June 2021
B y D avid J. C ordero E xecutive D irector
Summer Cruise (August 12)
Take in the sights of Newport Harbor and enjoy an evening of cocktails, hors d’oeuvres, music, dancing and great conversation with your fellow AAOC members when you attend AAOC’s Summer Cruise on Thursday, August 12th from 5:30–8 p.m. This exclusive, members-only event will be held on The Wild Goose, the yacht of late motion picture icon and Newport Beach resident John Wayne. Capacity is limited to 125 guests and tickets will sell out quickly. Online registration opens later this month and additional event details can be found at www.AAOC.com.
AAOC Trade Show & Conference (September 30)
AAOC will present its Trade Show & Conference on Thursday, September 30th, from 8:30 a.m.–3 p.m., at the OC Fair & Event Center in Costa Mesa. We look forward to welcoming more than 1,000 rental housing professionals to this year’s show and providing them with an opportunity to meet and learn about the products and services provided by our exhibitors. Plus, the show will feature our always popular, free educational seminars, maintenance demonstrations, and possibly even a few surprises. Registration opens July 15th at www.AAOC.com. We hope to see you at one of our upcoming in-person events very soon.
General Membership Meeting Tuesday, June 15, 2021 • 7–9 p.m.
Getting Back to Business What You Can Expect in a “Post Pandemic” California
Sponsored by:
Businesses are ready to get back to “normal” operations as COVID-19 pandemic conditions continue to improve in our state, but there are plenty of questions about navigating in a “post-pandemic” California. Many rental housing providers made significant operational changes in response to the pandemic. Is it safe to roll back those changes? What new state and federal laws should be considered before doing so? If you have employees, in addition to residents, you have even more to consider.
Please Note:
Find out the latest legal and regulatory information you need to know to protect yourself and your business interests.
Featuring:
This meeting will be presented online via Zoom. Advanced Registration is Required. www.AAOC.com
Colin Calvert
Fisher Phillips, LLP
As an AAOC member, you also receive representation from our affiliate associations, the National Apartment Association and California Rental Housing Association.
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com June 2021
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5
SACRAMENTO REPORT
State Legislative “Solutions” Complicate California’s COVID-19 Recovery
B y R on K ingston
“Status” …A position or rank in relation to others… the condition of a thing in the eyes of the law…state or condition with respect to circumstances (as in the status of 2021 state legislation)
A
s we continue to advocate for legislation in the State Capitol that will protect the interests of rental property owners and managers, we have faced an incredibly challenging year. Here are some of the successes we
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have had stopping legislation that was proposed this year: AB 854 (Lee) — A bill that would prohibit property owners to withdraw their rental units unless they have owned the property for five and, under certain conditions, 10 continuous years. AAOC opposed this bill because: • Within the past 13 months, many property owners have not collected rent due to COVID-19, yet they were forced to remain in business with no income deriving from many tenants Those owners found that the non-payment of rent was not financially sustainable. Owners faced and are continuing to face mortgage default and inability to pay to maintain the property. Many owners and tenants are not benefiting from federal stimulus money, particularly all renters that are earning more than 80 percent of the area median income and all owners that are renting to those households. • The bill disincentivizes multiple property owners from improving and maintaining their property even though those property owners are liable under the implied warranty of habitability. Taking into consideration these past 13 months of rent forbearance, several maintenance and repairs have arisen, and many owners have not been able to comply with the law. Furthermore, improvements to a building usually
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June 2021
improve living conditions for tenants so it has a domino effect. Landlords legally are still forced to abide by the implied warranty of habitability. Repairing an air conditioning unit may be the only practical way versus upgrading the overall central energy efficient AC system for the whole building, which could have been a much better solution. • The bill’s prohibition of limiting one rental unit to be occupied by one owner can make it more burdensome, if not impossible, for property owners to stay afloat, purchase, finance, re-finance, occupy, and sell, especially in current times of COVID-19. Moreover, with the requirement of having the owner being forced to keep the property for a period of 5 years, it will prohibit owners from lawfully occupying their own property for an unreasonable period. Additionally, AB 854 would prohibit owners from allowing their children, parents, and grandparents from occupying the property for half a decade. We argued that we did not understand why an owner is barred from allowing their convalescing parent from living in the owner’s property during this time period. Parents may not be able to live or wait five years. • There have been several other measures the legislature has considered that are similar to AB 854. Former Sacramento — continued on page 8
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Sacramento — continued from 6 Senator Mark Leno carried a similar bill (SB 364) just a few years ago. He proposed to limit the application of his bill to San Francisco. He argued that property owners removed just 300 rental units in the City while at the same time, thousands of new rental units were being constructed. Research showed that the units that were removed were owned by small owners. Those owners found that San Francisco’s laws were simply too burdensome and costly to remain in the rental housing business. • AB 854 will affect all cities and counties. Unfortunately, we are not aware of a need to adopt a law of this nature throughout our state. • The bill will result in corporate America owning rental housing. Small property owners will soon become an extinct class in our state. Small property owners will not be able to wait 5 consecutive years. Children who are heirs to their parents’ rental units will even have to wait 5 consecutive years.
AB 1199 (Gipson) — Massive tax on rental housing owners
AB 1199 proposes to impose an annual excise tax upon rental housing owners who: 1) own 10 or more properties that are single-family dwellings; or 2) own 25 or more properties that
are either single-family or multifamily dwellings. The tax rate would be 25 percent of the gross receipts of the rental housing owner that are derived from rental income. The bill effectively diminishes the state’s constricted housing stock. Unquestionably, this even further exacerbates the current and future housing crisis. Thankfully, the bill was not heard this year. It could, however, be heard next year. This is an extremely dangerous measure.
AB 255 — Rent relief; Commercial rental property unlawful detainers
On top of the many other relief measures taken to address financial difficulties for commercial and residential tenants and the American population, this bill aims to provide even further rent relief to commercial tenants by making it nearly impossible for commercial rental property owners to engage in an unlawful detainer without even knowing with certainty whether the relief measures received by the tenant were used for its intended purpose. Among the reasons to oppose AB 255: • In light of Governor Newsom’s proposal made on May 13, 2021 to set aside “$1.5 billion to a program providing grants up to $25,000 to small businesses harmed by the COVID-19 pandemic in California, allowing thousands more to get financial help,” there is no need for this bill because this is the appropriate remedy. It balances the
interests of both parties by making small business owners whole and the commercial rental property owners not even think about matters related to collection of rent and the sustainability of the business interests of both the rental property owner and the commercial tenant. • Governor Newsom made a proposal on May 10, 2021 projecting, “a $75.7 billion budget surplus” to be used as part of an economic recovery plan for millions more Californians and additional relief for renters. The plan would provide the greatest state tax rebate in American history amounting to nearly $12 billion in total for stimulus checks. Twothirds of Californians who make up to $75,000 annually will benefit from $600 direct stimulus payments — this also includes families with dependents and undocumented residents who will be eligible for an additional $500. This plan “triples California’s previous investment… sending payments to residents who didn’t get a check in the first round.” The governor also proposed to double rental assistance in the state by putting $5.2 billion to help low-income Californians directly impacted by the pandemic pay back 100% of their rent back. “California is not just back. California is roaring back,” said Governor Newsom after making the proposal.
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• Senate Budget Chair and State Senator Nancy Skinner commented the following on the governor’s proposal, “because of California’s very progressive tax structure, and because most of our revenue comes from the wealthiest…we have money. Now, unlike other states, we are using that money to support the many Californians who’ve been hurt. We are in a position now to be able to provide more.” So, what more is needed? These efforts all indicate that the state has more than enough, if not a surplus of remedies, that address precisely what AB 255 is trying to achieve, and it is doing so by focusing on re-employing Americans and Californians, which is the appropriate action, not the drastic measures taken by AB 255. • There is no proof the remedy in AB 255 is needed due to the recourses taken by the President and Congress. The economy is coming back quickly and there is no proof that such extreme measures set out in this bill are necessary. – According to the Wall Street Journal, the federal government recently announced that there were over 8.1 million jobs opening the largest number of jobs in the last 21 years. There is no question that many of these job openings are from small businesses. Small businesses yearn to reopen and operate. This shows that small business owners want to restore employees and want to pay their property owners and other financial obligations they have. Unfortunately, this bill is not recognizing the desperate need to re-employ America.
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• According to the U.S. Chamber of Commerce, “between March 2020 and March 2021, Congress has passed multiple massive pieces of Sacramento — continued on page 10
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3/27/19 Apartment News
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3:23 PM
potential tenant’s use due to decreased funds. As you can see, there is an insurmountable domino effect, that will not only deprive commercial rental property owners, but other tenants, who are ready to start a new business.
Sacramento — continued from 9 legislation to help individuals and businesses make it through the pandemic’s economic turmoil. These packages have included forgivable loans, direct payments, tax credits, grants, expanded unemployment benefits and more.” • It is unclear what “hardship” really means for commercial tenants within the context of AB 255 when there have been all these COVID-19 relief measures stated above. • This bill will result in a drastic domino effect. If a commercial property owner does not receive revenue, they cannot pay their loans and their property may be taken away. The eviction process is already a lengthy process. With the new requirements of this bill, it will make it take even longer, which deprives the commercial property owners of rent whom, unlike the tenants, do not have the available relief measures stated above. This, in turn, makes commercial property owners unable to pay their loans to maintain their property in the first place. The lengthier unlawful detainer process, as well as the decrease in revenue for the property owner, also increases the waiting time if the owner is to re-let the premises to another potential tenant and makes it even harder for the property owners to look for a tenant if they cannot improve the premises for the
• As discussed above, President Biden, Congress, and Governor Newsom have taken the approach of helping the employee or former employee to get them back to work and not the draconian and potentially litigious method stated in AB 255. The civil courts have been closed for well over a year because of COVID-19. When the courts are re-opened, they are going to bleed heavily trying to figure out how to open the civil side of litigation and we do not need any more potential litigation that is easily addressed already through current and upcoming relief measures. • This bill will hurt the economy, rather than make it prosper, because it has potential long-term effects on new commercial centers. If potential commercial property owners know there is a precedent here for making it very difficult to obtain an unlawful detainer on commercial tenants, then they will take their business elsewhere, to another state or maybe even another country. This is something that in the current American Economy we just cannot afford. • AB 255 intends to create relief for commercial tenants without any evidence that it is going to help achieve anything and overlooks the surplus of already available aid to commercial tenants and small business owners. • In the government’s efforts to open America again, apart from the surplus of governmental aid to small businesses, the CDC has issued multiple guidelines including as to when people do not need to be
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June 2021
masked. Furthermore, the health director is taking action to remove social distancing requirements because, after all, we are trying to reach herd immunity. • All the above points are evidence of an entirely different approach that what is proposed by AB 255. The approach to restore our economy should be a joint effort and not the one-sided approach taken up by AB 255. This is a time for all Americans to work together. We asked the Legislature: Why is this bill needed when all of these other relief efforts are already present and under way, and more importantly do not encourage further separation amongst California small business owners and commercial property owners to restore the California economy? On a positive note, expect additional legislation to follow SB 91, the Emergency Rental Assistance Relief (ERAP) program. This will be clearly defined and acted on by the Legislature this month. We will keep you informed as to the material changes that will occur. At the heart of the ERAP program is paying back due unpaid rent during COVID-19 which. as of the date of this article, is struggling. We have presented doable solutions for the state and local governments that oversee implementing ERAP. This includes establishing a presumption that the application is true and correct submitted by the property owner. The tenant under this circumstance would have 15 days to respond to the government and dispute the content of the owner’s application. Should a tenant fail to respond during this time, the government would be required to proceed to process the application for rent relief. Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.
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ORANGE COUNTY LEGISLATIVE WATCH
Political Chatter Heats Up this Summer
O
ver the summer of 2021, the local political activists will have two issues keeping the political gossip churning: 1) When will the date be set for the Governor Newsom recall election; and 2) When will the California State Redistricting Commission release the first draft of the new district maps for the 2022 elections? The recall campaign effort against Governor Gavin Newsom started in Orange County and is headquartered in Newport Beach. Some say the
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beaches in Newport Beach were closed in 2020 as political punishment by the governor. It is no secret that Newsom does not hold Orange County in high regard, and it was one of the last counties in the state to be allowed out of the governor’s color-coded shutdown tiers in May of this year. The fundraising effort to collect recall petition signatures has been headquartered in Newport Beach since 2020. The California Recall Election laws were altered by the Democrats in Sacramento in 2017. The recall system is slightly different than when Gray Davis was recalled from office and Arnold Schwarzenegger was elected governor in 2003. Now, the California Secretary of State and the State Legislature have much more leeway as to when the actual election date is set, which will probably be sometime between August and November of this year. Regarding the state redistricting process, we know that California will definitely lose one Congressional seat when the new legislative maps are drawn at the end of 2021. The question is when will the draft maps be ready for public inspection and comment? The new census numbers will probably be delivered to California at the end of August, and it’s anybody’s guess as to how long the California Redistricting Commission will take to draw the maps. The tentative schedule is to have the public drafts of the statewide district maps completed by the second week in December, but it depends on the timing of the full census block
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June 2021
B y B ill C hristiansen , V ice P resident of G overnment A ffairs
numbers arriving in California. There are rumors around Sacramento that the June 2022 Primary Election may be pushed further back into the summer if the maps cannot be completed by the beginning of 2022. Local political fundraisers are back, with in-person events quickly returning, and Orange County political activists will again be able to exchange information face-to-face. This will bring the political gossip back to a more normal, fevered pitch. It will be a long summer of political prognostication and handicapping, and that’s how it should be, instead of the stilted zoom calls we’ve endured over the past 15 months. AAOC has remained on top of the current antirental housing industry legislation making its way through State Legislature, but it will made easier to monitor once the Capitol Building reopens and the staff is back in their offices. No matter when the date of the Recall Election is set, the ripple-effect has already been helpful in moderating many of the governor’s actions this year. The continued speculation regarding the final redistricting maps has also had a moderating effect on some of the more radical anti-rental housing industry legislation in Sacramento. The elected officials know there is every possibility they may be drawn into the same district as one of their current, fellow elected officials, so they don’t want to be painted as “the radical.” The churning political gossip on these two issues will be front and center all summer.
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13
DEAR MAINTENANCE MEN
B y J erry L’E cuyer & F rank A lvarez
Dear Maintenance Men:
One of my maintenance chores I do is caulking and sealing shower/tub fixture flanges and shower walls. My problem is getting the caulking to dry before a resident uses the shower. Any suggestions? David
Dear David, A lot of people will say, “Just tell the resident not to use the shower till the
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caulking is dry.” Well, it doesn’t work and by the time you are driving away from the building, your resident is already taking a shower and your fresh caulking is washing down the drain. Your caulk should cure at least 24 hours before use. Water-based latex caulking is easy to use, but very susceptible to water until it is cured. Try using a silicone or polyurethane based caulking for doing tubs, showers, toilets, sinks or other wet locations. It tends to set quickly and will repel water during its cure time. Another solution we have found works well with very busy showers is to remove all the fixtures, including the showerhead & arm, valve handles and tub spout, before caulking. It’s a bit extreme, but effective. We then plug the showerhead and tub spout with a capped pipe, then caulk the tub/shower. We then come back 24 hours later and reinstall all the fixtures.
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Do you know…
AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?
50 Years Experience Serving Orange County St. Cont. Lic. #730851
One more thought. If you have sliding shower doors for your tub, check the bottom track. If it is loose, do not caulk until the track is removed, cleaned and dried. Reinstall the track with new adhesive caulk to hold it down and caulk the edges to keep the water out.
Dear Maintenance Men:
My apartment building was built in the 1950s and has no insulation in the walls or ceiling. What do you recommend as the most cost-effective method of insulating the building? Sam
Dear Sam,
It is very common for older buildings to have no insulation whatsoever. As for where the best bang for your buck is concerned, ceiling insulation is the winner. For single story or top story units, ceiling insulation is very easy and inexpensive to install. Wall insulation is much harder and involves a more invasive approach. To illustrate the differences, ceiling insulation can be either batt insulation or loose fill insulation. The batt method is a bit more labor intensive and is less effective than loose fill. If you decide to use loose fill, be careful not to block ventilation holes or cover any through the ceiling light fixtures. Insulating existing walls typically involves drilling holes just below any fire blocks and blowing loose fill insulation into the wall cavity. Repairs to walls will be needed after the work is completed. The best of all worlds would Maintenance Men — continued on page 16
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Maintenance Men — continued from 14 be to do both wall and attic insulation, but if you must choose one over the other, we recommend doing the attic first, as we have found this to be the most effective at cutting heating and cooling costs. You may want to check with your city or utility supplier. They often have low-cost energy saving programs or rebates.
Dear Maintenance Men:
How can I add more storage to my utilitarian type bathrooms? The residents complain that they need to store their toilet paper in the hallway! Please list a few suggestions on what to do. Robert
Dear Robert:
It does seem bathrooms are sometimes designed as an afterthought. Sink, toilet, bath and that is it. A modern bathroom
will take into consideration the need for storage, electrical devices, personal hygiene, etc. The first item that comes to mind is installing a bath sink cabinet. An old-style cabinet might only have a set of doors under the sink. We find this is not adequate and a cabinet should have drawers along with access to under the sink. The drawers can store hair dryers and all manner of personal items. A unique system we like utilizes the space between the studs in the wall. Cabinet doors or mirrors can be used to cover storage in the walls. The wall storage is perfect for toilet paper, rolled up towels, toothbrushes, and most other small items. Install multiple towel racks on the back of the bathroom door for additional towel storage. The space above the toilet can easily accommodate an overhead cabinet for larger items. Reversing the swing of the bathroom door from inward to outward will greatly increase the usable room and make the bathroom appear larger. If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com. Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.
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May General Membership Meeting Recap
D
isruptive residents, parking issues, loud parties, barking dogs, and recreational marijuana are just a few of the headachecausing issues that rental housing providers deal with on an all too frequent basis. The Apartment Association of Orange County’s (AAOC) General Membership Meeting on May 18 focused on “Finding Relief for Your Property Management Headaches” and addressed these and other property management issues, offering insight into possible solutions through the implementation of best practices and policies. Contributing to the discussion was a knowledgeable panel of seasoned multifamily industry professionals, comprised of Michael Brown, CPM, Director of Property Operations for
Advanced Management Company; and Ashley Godlewski and Kalie Mason, Regional Supervisors with Sullivan Property Management. Ashley Godlewski started the discussion with the “hot button” issue of service and emotional support animals. She emphasized the need to have set policies and procedures in place, and recommended implementing the “reasonable accommodation“ form available through AAOC. She also touched on the challenge of maintenance staff gaining entry into units when residents are refusing, stressing the importance of consistent communication, whether in-person or via email or text, and being readily available to answer any questions. Kalie Mason then addressed the issue of domestic disputes and related
Ashley Godlewski (Sullivan Property Management) shares her experiences and recommendations for handling residents and their emotional support animals.
Kalie Mason (Sullivan Property Management) offers Michael Brown (Advanced Management Company) insight into effectively handling domestic disputes in stresses the importance of rental housing providers residential rental communities. building and maintaining strong relationships with their residents.
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disturbances, the importance of preparing complete and detailed incident reports, and that managers and owners should feel comfortable seeking legal counsel when these situations arise. Mason also touched upon the issue of children playing in public spaces and the potential safety risks it can pose. She suggested that “house rules and regulations” be distributed to all residents but not pinpoint any specific troublemakers or sources of disturbance. She also proposed a possible solution of keeping children’s activities in one designated area of the community. Finally, Michael Brown steered the discussion to an issue that many AAOC members have had to deal with — Meeting Recap — continued on page 20
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Meeting Recap — continued from 18 collecting rent during the pandemic. He stressed the importance of being timely in issuing necessary paymentrelated paperwork and keeping detailed documentation. Brown is a big believer in trying to build strong relationships with residents and is a proponent of consistent communication, even expressing his belief that there is nothing wrong with overly communicating. In general, Brown has also seen an increase in the number of work orders during the pandemic, largely the result of residents spending more time at home, as well as an increase in reported theft, particularly catalytic convertors being stolen from automobiles. In this regard, Brown has sent out notices to residents on how to be more diligent in protecting their property. He shared that his company has installed Ring doorbells for enhanced security, and to address the increase in work orders an
ample inventory of appliances and parts is now maintained, to always be “at the ready.” Program moderator David Cordero then transitioned the panel to a discussion of other issues that typically cause headaches for rental housing providers. Starting with marijuana, the panel shared how some of their communities have adopted strong “no smoking” policies which has helped curtail its use, while in other communities they have suggested to their residents that there are other ways to enjoy the effects of marijuana without having to smoke it. Security was then discussed at length. All pointed out that residential theft has declined during the COVID19 pandemic due to more residents being at home, with Mason adding the pandemic has brought together a closer community, with people watching out for each other. The panel then shared their thoughts on comfort and emotional support animals. There was agreement
Multi-family specialists
that fraudulent “emotional support animal” documentation can be easily secured on-line, and again it was recommended that using the reasonable accommodation forms from AAOC can help you stay consistent and compliant with Fair Housing laws. The topic then shifted to the issue of residents who fail to clean up after their pets on premises. Godlewski said she is not afraid to directly confront residents to do the right thing. Brown then mentioned a dog DNA registry that he is aware of that can process evidence and pinpoint the canine culprit, and that he believes in assessing fines for pet owners who commit such offenses. The reoccurring theme throughout the program was the critical importance of communication between rental housing providers and their residents, and that was how the panelists closed out the evening, in agreement that continual and consistent communication is of paramount importance, and that it is key to helping alleviate rental housing headaches. AAOC wishes to thank Kay Properties for its sponsorship of the May General Membership meeting. Their continued support of the association and its members is greatly appreciated. Be sure to mark your calendar for Tuesday, June 15 at 7 p.m., as AAOC presents its next General Membership Meeting. We look forward to welcoming Colin Calvert (Fisher and Phillips, LLC) as he prepares us for “Getting Back to Business in a Post-Pandemic California,” and the new legal and regulatory realities that must be considered. Registration is now open at www.AAOC.com.
Did you know AAOC is on Facebook? “Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!
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What’s the Right Legacy? Taking Time for a Family Talk
J
une marks not only the halfway point in the year and the official start of summer, but also a favorite familytime event — Father’s Day. For many of us, the fact that we can share this occasion in person makes this traditional celebration all that more special. We’re all coming out of a stressful, difficult period in our lives. This is true in both a personal and a business sense. Not surprisingly, for many of us, goals and priorities have shifted. When the planning begins for that family gathering on Sunday, June 20, give some thought to asking for a little time to sit down and talk seriously about new desires and hopes for the future. Many rental property owners have held onto their properties because they see this as their legacy. But with all that has happened over the past 18 or more months, is this still the right course of action? Last month, my article focused on taking a spring cleaning approach to each of your properties and making an honest appraisal of what needs to be done. The suggestion was to do a property walk and categorize to-do items as to repair, replace or refresh. Then, the task was to obtain some up-to-date cost estimates and look at what might or might not be the priorities. The last step in this process was to analyze the ROI (return on investment) of implementing any of the repair/ replacement/refresh items under consideration. This latter step required putting on your “investor hat” and taking more of a big picture look at the pur-
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pose the property serves within your real estate portfolio as well as the longterm reasons for holding the property. A good number of apartment owners began purchasing rental properties thirty or forty years ago as a wealthbuilding tool and means of achieving financial independence. Over the years, those same investors often served as their own managers and, in many instances, handled their own repairs and make-readies. However, is this hands-on management still practical? A lot has changed during the last couple of years. Rent control not only established limitations on how much rents could be raised but also introduced new levels of complexity in management and planning. Then, the pandemic struck and even as restrictions have eased, the way that all of us conduct business has been transformed with online interactions that require certain technical skills and expertise. Making profitable ownership even more difficult are the skyrocketing costs for materials and replacement items, along with challenge of finding qualified professionals who are both reasonably priced and available. So the question now becomes, where do you go from here? Is selfmanagement still the right path — not just for yourself, but also for your heirs? First, perhaps, it is time to do some sharing and listening. You’ve had your own challenges that have probably reshaped your thinking about what you want to do over the years ahead. And, if you are like almost
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June 2021
BY SONYA LOERA
everyone else, you are probably ready to do some travelling. Your heirs have likely had their own epiphanies. They’ve experienced their own professional and family lives intertwining in ways perhaps never imagined. Childcare has taken on new meaning. Near-term priorities have shifted and, more importantly, they may see a completely different set of goals for both themselves and their families. At the conclusion of my May 2021 article, I referenced the importance of confirming with your heirs that it is their desire and within their abilities to own and operate the property or properties that you are proposing will be their inheritance. This Father’s Day might well be the right time to have that conversation, but from a slightly different perspective. Perhaps by sharing visions for the future and then talking about the role your properties might play in fulfilling those goals might well provide the clarity needed to move forward into a brighter and more meaningful future. About the Author: Sonya Loera joined WR Gorman & Associate in 2013. With a background in accounting she serves as not only officer manager, but also as property manager, transaction coordinator and real estate agent. Founded in 1972 by William (Bill) R. Gorman, this Brea(CA)-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as an expert resource for informed decisionmaking and transitioning that creates sustainable legacies for investors and their heirs.
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Three Strategies to Increase Your Rental Property Cash Flow
F
or many small-to-midsized apartment owners, rent collections are requiring more effort, expenses are rising and many of the traditional methods of maintaining rental income are off-limits due to governmental restrictions. Although maximizing a rental property’s cashflow is a priority in normal times, it is even more important, post-COVID, where every dollar counts. The following three strategies can help maximize your property cashflow and improve your bottom line.
Interior and Common Area Upgrades
The most common way to increase property cashflow is through property renovations which lead to higher achieved rents. With more residents working from home, upgraded interiors are in very high-demand — the result is lower vacancy downtime and increased rents. Common area improvements such as patio sitting areas and landscaping improvements have also garnered high
praise from home-bound residents. For interior improvements, focus areas should include kitchens, baths, lighting and paint schemes. Generally, renters are looking for contemporary design elements that project a modern lifestyle. Bright and airy finishes are preferred over dark colors and stained wood cabinetry.
Operational Efficiencies
As renters have spent more time at home, there have been increased pressure on building services including trash containment, common area water, electricity, cleaning and pest control. To combat these extra costs, many landlords are now launching Ratio Utility Billing System (RUBS) programs that allow an owner to recoup a large portion of property water, sewer and trash service bills. Leveraging technology to simplify property management tasks has also become more important than ever.
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BY KORBIN DULEY, SULLIVAN PROPERTY MANAGEMENT
There are numerous online platforms that automate maintenance requests, streamline rent collections and even provide opportunities for additional ancillary revenue sources.
Ancillary Revenue Sources
As apartment owners emerge from the pandemic, ancillary revenue opportunities are proving invaluable to maximizing property cashflow. Success in the implementation of any ancillary revenue program relies on clear expectation communications between landlord and residents. Ancillary revenue ideas include: 1) onsite storage lockers; 2) paid parking; 3) vending and laundry machines; and 4) exclusive telecommunication vendor agreements. While these are some of the most obvious possibilities, it is vitally important to gauge demand for any offerings through market and resident specific surveys. By following the above techniques, you’ll maximize property cashflow and most importantly ensure resident satisfaction — a true win-win. About the Author: Korbin Duley is a director and is responsible for overseeing new and existing client relationships for Sullivan Property Management (“SPM”), one of Orange County’s longest standing property management firms that has been providing peace of mind for apartment owners since 1976. Always a call away, the SPM team welcomes the opportunity to help AAOC members maximize their property investments. Korbin can be reached at (714) 541-0288 Ext. 204 or kduley@sullivanpm.com.
June 2021
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Selecting a Qualified Roofing Contractor—There’s More to Pick Than Just Price
R
egardless of the price, your roof is not affordable if it leaks each time it rains. That’ll of course be long after the contractor is gone, and you’ll be stranded in the rainy season to fend for yourself while your tenants scream at you about water damage. Maximizing value is about selecting the best roofing contractor, who uses 1st quality materials with certified workmanship, all at an affordable price. Too often, property owners and managers fall victim to letting their guard down. Many roofing salesmen hope you skip the background check and make a knee-jerk decision to get a “deal.” Then, you’re unfortunately stuck with a problematic and leaky roof for years to come... At the same time, you’re busy managing your business and your personal life. You shouldn’t have to spend hours and hours getting “second” opinion after second opinion, and the good news is: you don’t have to. If you pick the right contractor from the start, you’ll achieve peace of mind for 10, 15, or even 20 years or more! Plus, you’ll save thousands of dollars in potential emergency repairs and eliminate the stresses of a leaky roof. Maximizing the value of your roofing needs comes down to two key factors. Do you need a master’s degree in construction management to understand them? Are they more secretive than the Coca Cola recipe? Will you fall out of your chair when you hear them? The answer to these is NO, but what is
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shocking is the amount of people willing to compromise on one (or both) of these components, and most don’t realize their mistake until it’s far too late… Two Key Factors to Picking a Contractor: (1) Who is Doing the Work and (2) The Quality of Their Materials
How to Verify Your Roofer is Qualified
The roofing industry is approaching $20 billion with almost 200,000 contractors. THAT’S big business. Unfortunately, they aren’t all reputable, and many customers get taken advantage of. To protect yourself, you first need to ensure your contractor is: • Licensed with a “C-39 Roofing Speciality” license from the California Contractors State License Board (CSLB) • Bonded with the CSLB • Insured with workers’ compensation insurance and at least a 1M General Liability policy • Reputable with a long list of referrals and proven pedigree Licensed — You should NEVER use an unlicensed contractor, and especially not for your roof. When you’re in your home or office building, you’re standing between gravity and the elements, and you don’t want to take a chance by letting your roofer cut corners. Once you identify a roofing con-
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June 2021
BY STEVE PINKUS, ROYAL ROOFING
tractor that you’re interested in, the first thing you should do is contact the Contractors State License Board at www.cslb.ca.gov or at (800) 321-CSLB (2752) to ensure they have a valid license that’s been active for at least 20 years. After all, how can you believe a contractor with a 2-year-old license giving a 15-year guarantee? Bonded — While you might have a special bond with your Golden Retriever, California requires a different type of bond with all of its contractors. A Surety Bond is a contract between a roofing business, the licensing authority, and a “Surety Company” (think insurance company) that financially guarantees that the contractor does what they say they will. Why should you care? This benefits consumers (you) financially in the event of defective construction, legal violations, and other violations made by a bad contractor. You can view the CLSB bonding requirements on their website, and it’s vital (and legally required) that your contractor has one in place to protect you. Insured — Accidents happen, and you need to be certain that you are protected from the risks of personal injury and damage to your property. As if horror stories of construction aren’t reason enough, mixing that with stereotypes of the legal system after an accident should be plenty of motivation to check your contractor’s insurance policy up front. The three main types of insurRoofing Contractor — continued on page 28
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Roofing Contractor — continued from 26 should check their reputation next. ance to check your contractor has are: • Workers’ Compensation — reimburses employee lost wages and medical bills, including for rehabilitation • General Liability — protects against third-party bodily injury, property damage, and reputational harm (like defamation or slander) • Commercial Auto — covers the cost of property damage, vehicle repairs, medical expenses, and legal liabilities after a commercial autorelated incident Reputable — While the previous checklist may seem thorough, you can check all of these with a computer, an email from the contractor including their credentials, and 5 minutes on the CSLB website. Meeting these points is the bare minimum to even consider a contractor, and assuming they do, you
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Reputable contractors are always happy to provide you with 3 personal references and examples of past work. Nothing is better than hearing reviews directly from real customers, and knowing that a company has countless happy customers bringing repeat business speaks for itself. It takes 20 years to build a reputation and only minutes to ruin it, so a company with a strong history is worth putting at the top of your list. Any contractor that doesn’t have all of this information readily available has something to hide, and you should look elsewhere for your roofing needs. If they only do the bare minimum here, how good could the quality of their materials and work be?
Is Your Roofer Secretly Using “Reject” Materials to Save Money?
You sign the contact, hear the hammering, and smell hot tar. That means everything is perfect and you’re getting the best job possible at the best price,
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June 2021
right? WRONG With so much to consider about your roofer, you can’t forget to make sure they’re using the right materials. No matter if it’s a new roof, re-roof, leak repair, or just regular maintenance, you need to ensure your roofer is using the highest quality of materials possible.
“But how can I tell good materials from bad? I’m not a roofer!”
Step #1 is to make sure the brand of shingles, tiles, or rolled roofing is from a manufacturer with a household name like CertainTeed Corporation, Owens Corning, or GAF Materials. Largescale, experienced suppliers have been in business for decades because their products perform well, and they’re experts in quality control. That said, not all finished materials are equal. In fact, a little known secret is that manufacturers sell their imperfect materials. Think about a chef with Roofing Contractor — continued on page 30
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Roofing Contractor — continued from 28 afford to ignore. Literally. leftovers from a few days ago. Instead of wasting food, they may combine ingredients into a “special” soup of the day to limit waste. Manufacturers don’t want to waste either, so they sell flawed inventory at a discount. This is fine as long as your contractor isn’t buying them for your roof. Unlike the comparison above, your roofing materials must be perfect because you have to live with it for decades! But how do you tell good materials from bad? There are four grades for roofing materials: • 1st Quality • 2nd Quality (known as “2nds”) • 3rd Quality (known as “3rds”) • Reject Quality Manufacturers have a variety of reasons for downgrading the quality rating of what they’re producing. Errors can be related to poor reinforcement, a lack of proper asphalt content, appearance, and poor granule bonding, among other factors. Each flaw dramatically affects waterproofing and life expectancy. Out of everything mentioned so far about getting the most value out of your roof, this is one tip you cannot
How do you spot the differences? Talk to your contractor and ask them to confirm they will only use 1st quality materials for your job. If you ask and they no longer make eye contact, or even worse, try to convince you that “2nds” are ok to use, it’s time to put their quote in the shredder and move on to a highly ethical roofing contractor. Contractors with high standards will be proud to talk to you about the excellent quality of their materials and point them out in their quote. First quality materials always come wrapped from the factory with detailed labels showing their logo and a barcode. If you see materials with blank brown or white labels — or even worse, just wrapped in plastic without a label — there’s a 99% chance your contractor is using 2nd quality materials. One usual dead giveaway is the price. If you get a few quotes to compare and see one that is 15–50% or more below the others, they’re likely using 2nd quality materials. At the same time, a bid price in the same ballpark as others does not always mean good quality. Sadly, some roofers are bold enough to use cheap materials and charge you full price. How would you feel finding out that you paid thousands of dollars for
work in good faith for inferior quality products from someone that paid 20 cents on the dollar for them? Not good... It’s up to you to educate yourself and maximize the value of your roof investment that needs to last you 20-30 years. Take comfort in knowing that with the key tips mentioned above, you are now better prepared than most buyers to maximize the value of your next roofing project. About the Author: Whether you’re just getting started or already have bids in hand, you should always include Royal Roofing Company in your next roofing project. Led by Owner and industry veteran Steve Pinkus, Royal Roofing Company has stayed in continuous business for nearly 40 years in Southern California under the same license. That’s because we only hire the “best of the best” roofers and use the highest quality materials. We maintain the highest level of business integrity, as proven by our 38-year CSLB license that stands without a single violation, citation, or disciplinary action. Royal Roofing Company is so confident our roof consultation will be of value to you, we offer free estimates no matter how big or small your project is. Call today, and one of our roof specialists will inspect your roof at no cost, then walk you through their recommendations with photos, and ensure that you’re educated to make the right decision. Together, that will save you thousands of dollars over the course of your roof’s life.
Do you know…
AAOC offers ongoing Educational Opportunities? Visit www.AAOC.com or call 714-245-9500 for more details!
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June 2021
Why Pessimism Pays in Risk Analysis
T
he best way to prepare for disaster is to ask, “What’s the worst thing that could happen?” When it comes to earthquakes, that means assessing damage from past experiences, identifying near-misses or “thank goodness that didn’t happen” scenarios, and searching out the best ways to counteract those possibilities before they strike. Gordon Woo, a theoretical physicist and resident catastrophist at Risk Management Solutions, took this concept and coined it “downward counterfactual analysis.” The goal in this approach is to develop foresight by studying events that could have turned out much worse. “It’s
not that you’ll know when something will happen; you just know that something is a possibility,” he told the seismic hazard modeling company Temblor. Catastrophe risk modeling began in the 1980s with the advent of affordable computers and has since grown in size and sophistication, Woo wrote in Frontiers in Earth Science in 1999. In the paper, he cites an EgyptAir pilot’s deliberate 1997 crash into the Atlantic as an example of this sort of planning. Had analysis been done to determine worst-case scenarios from that event, (the pilot flew out of JFK airport), the possibility of a plane crashing into a populated area of Manhattan might have emerged as a possibility two years before 9/11 happened, Woo said.
Earthquake Risks in Orange County
Do you know… AAOC monitors all 34 Orange County city council agendas, as well as the 3 largest Riverside County city council agendas, to protect your investment from negative policies?
The Federal Emergency Management Agency has adopted Geographic Information System technology to estimate physical, economic, and social impacts of disasters such as earthquakes. This nationally applied standard, called HAZUS, has put Los Angeles/Orange County at the top of this list for annualized earthquake damage from an earthquake: • Los Angeles/Orange County • San Francisco • Inland Empire • San Jose • Seattle
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June 2021
BY ALI SAHABI
Active earthquake faults in Orange County run along the coast and mountain ranges, hitting places such as Huntington Beach and Yorba Linda. And the hillside communities of Laguna Beach, San Clemente and Santiago Canyon are prone to landslides that can be triggered in a major earthquake, potentially undermining the foundation of a home, or sliding into one. Liquefaction areas can be found throughout the county, most notably wherever water flows either above or below the ground such as the aquiferrich region of central and coastal Orange County, Garden Grove, Santa Ana, Irvine, Huntington Beach, and Yorba Linda, to name a few. Given these findings, income property owners have several economic factors to consider when weighing the cost benefits of a seismic retrofit. These include potential loss of income, loss of equity, bankruptcy, and liability associated with damage, death and injury associated with an earthquake. Find out whether your apartment building is at risk with a complimentary building assessment by Optimum Seismic. Visit optimumseismic.com for more information or call us at 323-978-7664. About the Author: Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Co-Founder of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofitting and adaptive reuse projects for multifamily residential, commercial, and industrial buildings.
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Vulnerability & Retrofitting 101 How to Know if Your Rental Property is at Risk… and What You Can and Should Do About It.
The Apartment Association of Orange County and Optimum Seismic invite you to a free informational workshop on seismic retrofitting and the steps you can take to protect your rental property investment. In addition to more cities starting to consider local retrofitting ordinances, state law will soon require all multifamily properties to undergo inspections of their decks, balconies, stairways, and more. Get the facts about seismic retrofitting and decide the best course of action for your rental property: • Soft-story buildings and the importance of seismic retrofitting • Are seismic retrofitting ordinances coming to Orange County? • Identifying areas of structural vulnerability on your rental property • The different types of buildings that can be retrofitted and what is involved • Reasons to Retrofit — Protecting your residents, your staff, and your investment • The cost of seismic retrofitting and financing alternatives
Date:
Monday, July 12, 2021
Time:
1–2 p.m.
Location: Zoom Webinar Cost:
Free!
Register Online: www.AAOC.com 34
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June 2021
IF YOU’RE CONSIDERING A 1031 EXCHANGE, THE TIME TO ACT IS NOW! Get FREE DST, TIC and NNN 1031 Exchange Listings Delivered to Your Inbox! PLUS CALL TODAY FOR A FREE BOOK ON 1031 EXCHANGES
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Securities offered through Growth Capital Services, member FINRA, SIPC, Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104. Potential returns and appreciation are never guaranteed and loss of principal is possible. Please speak with your CPA and attorney for tax and legal advice.
June 2021
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Online Rental Applications
Experian Credit Report with Score Nationwide Eviction & Criminal Safe to Use! We Handle All Compliance Collect Rent Online through PayRent
Free to you; $29.95 for applicants
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June 2021
Captain Sponsor
Bar Sponsors
Total Rooter & Plumbing, Inc. Crew Sponsors
June 2021
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Certified Rental Housing Provider E D U C AT I O N P R O G R A M
Take Your Career to the Next Level! — Summer 2021 Program — Wednesdays June 23–September 1, 2021 6:00–9:00 p.m.
REGISTER TODAY!! Classes will be presented online via Zoom
Members: $595 Non-Members: $695 Registrations must be paid in full by June 16, 2021. No refunds after this date.
This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Apartment Owner, Resident Manager, Regional Property Supervisor, or Operations Team Member, this class is for you! Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.
Course Topics Include: • Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community
REGISTER Online — www.AAOC.com 38
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June 2021
Modernize your business with one powerful platform
Finally, property management software that gives you the clarity to focus on what matters most. Intuitively designed to delight your residents and staff. Smartly automated so you have the time to run your business and scale your vision.
appfolio.com
June 2021
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39
SEXUAL HARASSMENT Are Your Employees Up to Date on Prevention Training? Senate Bill 1343 requires that all California employers with five or more employees provide sexual harassment prevention training to both supervisory and non-supervisory employees. Training must take place within six months of hire or promotion and every two years thereafter. This Workplace Harassment Training will cover: n Sexual Harassment
n Sex Discrimination
n Title VII Civil Rights Act
n Investigating Complaints
n Prevention of Claims
A Certificate of Completion will be provided to each attendee who completes the training.
Date:
Thursday, July 22, 2021
Time:
9:00–11:00am
Location:
Webinar
Cost:
Members — $55 Non-Members — $75
Presented By:
Colin Calvert Fisher & Phillips, LLP
Register Online: www.aaoc.com Registrations not cancelled 24 hours in advance will be charged 40
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June 2021
California
Rooter & Plumbing Inc. LICENSE #703820
Servicing all of Orange County California Rooter & Plumbing offers a wide variety of plumbing and drain cleaning services; electronic leak detection, backflow testing/service, gas and custom repiping, water heater repair and replacement to all sewer and drain clearing needs. *Account Price
Regular Price
Kitchen, Lavy, Tub, Laundry, Toilet Auger ............................ $76.50...................................... $109.50 BASIC SERVICE CALL .................................................................................. $76.50...................................... $109.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' ........................................ $86.50...................................... $109.50 SLAB LEAK* Locate, Excavate, Repair, Back Fill & Concrete Patch .................. $795.00.................................. $1075.00 Backflow Testing/Service ................................................................................................................ Call for pricing Hydrojetting .................................................................................................................................................... Call for pricing
Water Heaters
30 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1095.00 40 Gallons Gas Water Heater ......................................................................................................Avg. Price $1095.00 50 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1150.00 *100 Gallons Gas Water Heater 78,000 – 83,000 BTU Commercial Rated .............................. Call for pricing *100 Gallons Gas Water Heater 199,000 BTU Commercial Rated .......................................... Call for pricing * Direct access, copper plumbing. Prices subject to change without notice.
Trenchless Sewer Repair Cracks in clay, lead, cast iron and plastic pipes • Licensed, bonded and insured • One year written guarantee, parts and labor • 30 days on most drain cleanings
949-222-2202 • 714-505-0577 Fax 949-222-0214 M – F 8:00 am – 5:00 pm
calrooter@yahoo.com Same day credit available — We accept major credit cards
Se Habla Español
3% charge on all credit card transactions
See us on line at: www.calrooter.com
June 2021
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41
e t a D e h Save t
The Apartment Association of Orange County
The 50th Annual Trade Show & Conference OC Fair & Event Center, Costa Mesa, California Thurs, September 30, 2021 8:30 a.m. - 3 p.m.
Where else but at…
For all of your apartment needs
VERTICAL BLINDS (We customize to your opening onsite) MINIBLINDS (Aluminum or vinyl 1”, 1.5” or 2”) Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool
Vinyl Planks 6–12mil
General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH
Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage
Dishwasher: 18” or 24” Hotpoint or Frigidaire
VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors
Hill Bros & Life Paint Decks (Magnesite & Concrete)
Wall Furnace
Nylon or Polyester 17oz–30oz
Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison
WE CARRY:
Medicine Cabinet
Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented
American Standard,
1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals
Come On Down Check Us Out! 7472 Orangewood Ave., Garden Grove, CA 92841
(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/
June 2021
COOKTOPS: 24”; 30” & 36”
www.aaoc.com
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43
The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels
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Apartment News
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June 2021
– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News
A SPECIAL WELCOME TO OUR NEWEST MEMBERS! Arrive at Rancho Belago — Trinity
New PSC Members
Blackpool Broadstone Archive — Greystar Broadstone Arden — Greystar Broadstone Vilara — Greystar Cameo Apartments — Greystar Canyon Park
Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com
Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (562) 519-0520 info@zebraconstruct.com
Deerwood Duynstee Tryst Estancia — Avenue5 Residential
B OP C
Marquessa Villas — Greystar Metro Thirty Six Ten — Greystar Monugian Properties Prado West — Greystar Promenade Terrace — Greystar
For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com
The Ashton — Greystar Turtle Creek — Greystar
BTUC
Vista Imperio — Greystar
CONVENIENT ONLINE CLASSES IN
REAL ESTATE RANKED #2 IN THE NATION
*
Did you know AAOC is on Facebook? “Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!!
PLAN FOR THE FUTURE:
• Easy online Real Estate training for your heirs • Augments the AAOC Property Management classes
ENROLL TODAY! sccollege.edu/realestate
*Named #2 best online associate in real estate by bestcolleges.com
June 2021
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45
PSC CORNER
Featuring
Product & Service Council Members
Executive Coatings and Contracting (ECC) Executive Coatings and Contracting (ECC) has been an industry leader in multi-family and commercial exterior capital improvements since 1994. We began our business in Denver, Colorado and have expanded to all the western United States and Texas because of the demand of our customers need for quality contractors. For more than 26 years, multi-family owners, investors, and management companies have seen firsthand what true professionalism in exterior renovations is all about. Customers quickly learn that, unlike many contractors, ECC is reliable, easy to do business with and we stand by our work. Operating locally from our West Coast headquarters in Irvine, California, we are the go-to experts in all things exterior. Whether your asset is an apartment community, commercial-business park, or retail center, we are your contractor. Our Services Include: • Exterior Painting • Corridor Painting • Dry Rot Replacement • Siding • Waterproofing • Roof Replacement • Flat Roof Coatings • Deck/Balcony Repairs • Structural Repairs Whether you are in the process of an acquisition, budgeting for upcoming repairs, or have serious structural issues in your community, our seasoned estimators can get you a detailed proposal breaking down all the associated costs. We take the headache out of the process. Contact us today for a free, detailed proposal on your exterior capital improvement project. Local: 949-333-2074 Toll-Free: 888-300-6786 Email: service@executivecoatings.com Website: www.executivecoatings.com Follow Us on Instagram
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Apartment News
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June 2021
Zebra Construction, Inc. Zebra Construction, Inc. specializes in soft story seismic retrofitting. Zebra is owned by general contractor Michelle Durey and Kevin Fanta. Kevin and Michelle have worked on over 100 Soft Story Retrofitting projects in Southern California to date. They formed Zebra Construction, Inc. to provide a service that puts the customer and their tenants first. They take a personal approach with their clients and are the people on the ground managing your project throughout the entire engineering and construction process. Michelle’s primary goal in engaging property owners is to educate and enable them to make the best decision for their retrofit project. She takes a collaborative approach in working with clients to put forth economical and highquality solutions that meet city requirements. Zebra works with several different engineers and will make sure to recommend the one that is the right fit for your project. Whether you have a building that requires retrofitting from a mandatory ordinance or just wanted to be proactive and find out how much retrofitting costs to start planning, Zebra will offer a free consultation and full-service proposal. Zebra is fully licensed and insured and ready to assist you though the process today. You can reach us at (310) 890-3989, info@zebraconstruct.com, or www.zebraconstruct.com.
PRODUCT & SERVICE COUNCIL’S
Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.
Access Control Solutions
Attorneys
Cleaning Service
A.S. Wise, Inc. The Flying Locksmiths
Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp. Wesierski & Zurek, LLP
Titanium Restoration Services Company
Accounting Software Yardi Systems Inc.
Answering Service Anyone Home
Apartment Building Inspection Green Home Solutions TrueEnviro Zebra Construction Inc.
Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. L and D Appliance Corp. National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems
Bath Restoration or Renovations
Collections
ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.
Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team Titanium Restoration Services Company
Apartment Rental Publications & Services
Boiler Systems
apartments.com RentPath
DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.
Apartment Market Research Data
Apartment/Student Housing ARIZE Kairos Investment Management Company LaundryUp RokitNow Titanium Restoration Services Company Vesync
Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp. National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
Asphalt Sales & Service GuardTop, LLC Oliver Mahon Asphalt Rose Paving LLC
Buying Group
Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company
Communications Cox Communications ICF for SoCalGas Multifamily Energy Efficiency Rebates TouchPoint
Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt
Optim Real Estate Services Company PAS Purchasing Solutions
PSC Service Provider Directory — continued on page 48
Cabinets/Refinishing Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp. The Door & Window Company
Carpentry AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.
Carpet Sales & Service Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
June 2021
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Apartment News
47
PSC Service Provider Directory
Draperies/Blinds/Window Coverings
General Contractor
Construction
Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
Yardi Systems Inc.
Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp. Zebra Construction Inc.
Environmental Consulting & Training
Handyman
American Environmental Specialists, Inc. Mesa Artificial Turf/Garage Doors
Buffalo Maintenance, Inc. HandyCrew Services, Inc. OC Professional Maintenance Team S M Painting Corp.
continued from page 47
AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC Zebra Construction Inc.
Consulting ICF for SoCalGas Multifamily Energy Efficiency Rebates Investment Capital Real Estate Optim Real Estate Services Company
Content Restoration
Drug & Alcohol Testing TAG / AMS, Inc.
Electrical KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
Energy Management
Environmental Services Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. Green Home Solutions TrueEnviro Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services
Estate Planning Kimball, Tirey & St. John LLP Company
AMS Construction Green Home Solutions TrueEnviro
Evictions
Heating & Air Conditioning Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical
Countertops
ReassureRent
Insurance
Buffalo Maintenance, Inc. California Bath Restoration
Fencing & Gates
Deck Coatings, Magnesite Repairs, Waterproofing
Fire Safety
AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking
Black Bird Fire Protection, Inc.
Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Insurent ISU — The Olson Duncan Agency Jetty NFP Property & Casualty ReassureRent Rey Insurance Services, Inc.
Buffalo Maintenance, Inc.
Fire & Flood Restoration BluSky Restoration Contractors, LLC Commercial Restoration Company Green Home Solutions TrueEnviro PRC Restoration Restoration Management Company
Drain Cleaning California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing
Fitness Equipment Opti-Fit Fitness Solutions
Flooring
AIR CONDITIONING & HEATING
Since 1988
Mesa Artificial Turf/Garage Doors
Joe Mottes
Licensed, Bonded, Insured C-20 # 538090
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Apartment News
Zebra Construction Inc.
Garage Doors
Service • Repair • Installations
Do you know…
www.aaoc.com
AAOC is non-profit?? That means YOUR dollars come back to
Apartment SEO apartments.com Cox Communications RentPath
Inspections
Urban Surfaces
Cell-909-228-9956
Internet Services
YOU!
June 2021
Investments Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company
Janitorial Strategic Sanitation Services
Kitchen Renovations
Maintenance, Repairs, Products
Outdoor Furniture & Refinishing
Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration
Buffalo Maintenance, Inc. Evolution Building Efficiency FSI Construction GuardTop, LLC HandyCrew Services, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company OC Professional Maintenance Team WICR Waterproofing & Decking
Bassett Outdoor Contract Patio Guys
Landscapes/Hardscapes BrightView Landscape Services, Inc.
Lead Removal Pacific Environnemental & Abatement Solutions, Inc.
Lending Institutions Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Pacific Premier Bank Redwood Mortgage The Bank of Southern California
Marketing
Lighting
Multi-Family Advisory Services
KD Electric Company
Magnesite Repairs
CheckpointID Optim Real Estate Services Company
Buffalo Maintenance, Inc.
Odor Removal
Mailboxes
Strategic Sanitation Services
Jetty Zumper
Paint Sales & Service Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. West Coast Drywall & Paint
Parking Zebra Construction Inc.
Mold Remediation American Environmental Specialists, Inc. Green Home Solutions TrueEnviro
Pest Control Access Exterminator Service, Inc. Angelo Termite and Construction Lloyd Pest Control Newport Exterminating The Bee Man
Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.
PSC Service Provider Directory — continued on page 50
EZ Drain & Plumbing 24 Hour Service Full Service Plumbing Drain & Leak Specialist 2nd Opinions Always Free
*Half Off 2nd Drain
Proudly Serving the 605 Corridor and North Orange County
714-640-0699 | 562-656-6517
June 2021
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Apartment News
49
PSC Service Provider Directory continued from page 49
Plumbing, Contractors & Supplies California Rooter & Plumbing EZ Drain & Plumbing ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Orange Coast Plumbing, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing
Private Investigations FPK Security, Inc.
Property Management 3M1S Home AIM Properties Allen Properties API Property Management Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates
Property Management Software
Property Management Staffing & Training
Rain Gutters Argos Homes Systems McCarthy Roofing
Surface Restoration
Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates
AMS Construction
Real Estate Broker CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company
Reconstruction AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking
Apartment News
NextLevel Optima
Telecommunications Cox Communications
Towing Dedicated Transportation Services TO’ and MO’ Towing
Trash Services Strategic Sanitation Services Valet Living
Utilities & Sub Metering Conservice ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable
Video Commercials NPM Staffing an InterSolutions Company
Video Surveillance Assure by Remote Ally
Water Heaters
Strategic Sanitation Services
Resident Screening
Waterproofing
Rentler SafeRent Solutions Yardi Systems Inc.
AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp. WICR Waterproofing & Decking
Recycling
AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction Royal Roofing.com (RWS&P, Inc.)
Water Removal
Security Services/Patrol Services
Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Moore Replacements The Door & Window Company The Flying Locksmiths
ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. The Flying Locksmiths USGI — Upland Group Vesync
Staffing Service Approved Real Estate
50
Sustainability/Green Energy
California Rooter & Plumbing DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.
Roofing
ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow Vesync Yardi Systems Inc. Approved Real Estate NPM Staffing an InterSolutions Company The Liberty Group
Real Estate/Investments
www.aaoc.com
June 2021
ATI
Website Development/Online Advertising Apartment SEO
Windows & Doors
PRODUCT & SERVICE COUNCIL’S Service Provider Directory
Contact Index
(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. 3M1S Home John Nguyen 4100 Birch St, Suite 100 Newport Beach, CA 92660 (800) 835-1376 john@3m1s-home.com A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com
ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com
Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 66 for the location of our ad.
ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnma rtin@adt.com
Property Management Services/Investments.
We provide home automation, security systems, keyless door locks & smart thermostats.
See the Advertisers Index on Page 66 for the location of our ad.
All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net
AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net
Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com
PSC Contact Index — continued on page 52
Coin-Operated WASHERS/DRYERS
Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956
We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location
NATIONAL SERVICE 845 N. Commerce St. Orange, CA
1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com
June 2021
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PSC Contact Index — continued from page 51
ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com
Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com
Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com
Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com
Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com
See the Advertisers Index on Page 66 for the location of our ad.
Apartment data and market research.
Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com
Engagement and automation tools through Contact Center and CRM software.
Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 66 for the location of our ad.
AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com
API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com
Advertising firm specializing in Websites, Search & Social Media Marketing.
apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com
See the Advertisers Index on Page 66 for the location of our ad.
Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com
See the Advertisers Index on Page 66 for the location of our ad.
See the Advertisers Index on Page 66 for the location of our ad.
Approved Real Estate
Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com
Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net
Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 66 for the location of our ad.
ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com
#1 nationwide provider of information and advertising services.
APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS
Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance
Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains
Specializing in Multi-family, Affordable Housing & Home Owner Associations
Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes
501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705
Call 714-966-3000 today! Smart choices last a lifetime. 52
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June 2021
Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 edwina.garcia@atirestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com
BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. Brian Berg 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com
See the Advertisers Index on Page 66 for the location of our ad.
Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com
California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202
Plumbing and drain cleaning services. See the Advertisers Index on Page 66 for the location of our ad.
California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily
Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 66 for the location of our ad.
Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com
PSC Contact Index — continued on page 54
Complete kitchen and bath restoration and refinishing company.
June 2021
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Apartment News
53
PSC Contact Index — continued from page 53
Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com
Business Banking, Apartment Loans/Commercial Loans.
Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com
Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com
Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com
Specializing in residential and commercial evicitons with flat rates and prompt, professional service.
DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com
See the Advertisers Index on Page 66 for the location of our ad.
,INC Lic. #C36-1069122
Bonded & Insured / Serving all of orange county
Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.
714-715-3315
EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.
EZ Drain & Plumbing Stacie Fluhrer 6709 Washington Ave, #944 Whittier, CA 90601 (714) 640-0699 ezdrainandplumbing@gmail.com
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Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 66 for the location of our ad.
Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com
See the Advertisers Index on Page 66 for the location of our ad.
Green Home Solutions TrueEnviro James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com GuardTop, LLC Jeff Luzar 32834 Pacific Coast Hwy, Suite 210 Dana Point, CA 92629 (949) 218-4319 info@guardtop.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com
ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Diaz-Villavicencio 555 W. 5th Street, Suite 3100 Los Angeles, CA 90013 (213) 312-1716 multifamilyrebates@icf.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com
Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.
Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com
PSC Contact Index — continued on page 56
9350 Narnia Drive Riverside, CA 92503 LIC #975880
Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date. We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!
Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 66 for the location of our ad.
HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com
(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com
www.imperialroofmanagement.com June 2021
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Apartment News
55
KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com
PSC Contact Index — continued from page 55
ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com
Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.
Independent insurance brokerage representing commercial building owners and operators.
Jetty Melissa Blazejewski 217 Centre St, Mailbox 118 New York, NY 10011 (855) 695-3889 hello@jetty.com JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com
See the Advertisers Index on Page 66 for the location of our ad.
See the Advertisers Index on Page 66 for the location of our ad.
Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com
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Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com
Full service property management provider for 16+ units.
www.aaoc.com
LA Hydro-Jet & Rooter Service, Inc. Dan Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 dbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com
See the Advertisers Index on Page 66 for the location of our ad.
Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.
PSC Contact Index — continued on page 58
June 2021
NEW Stain Resistant Carpet
1
$
40
sq. ft.
Includes New Pad and Installation
Strong Durable Plush Carpet
1
$
60
sq. ft.
Includes New Pad and Installation
Vinyl Planks from
$
1
50
(material only) sq. ft.
Laminate Flooring from
$
1
80 (material only)
sq. ft.
Many Other Selections for Residential and Commercial Carpet at the Same Low Price
40
Years in Orange County! • Carpet • Vinyl • Tile
• Laminate and Wood • Luxury Vinyl Planks and Tiles
An Excellent Service Record with Many Satisfied Customers
(714) 282-0174 731 W. Taft Avenue Orange, California 92865
Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622
June 2021
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Apartment News
57
PSC Contact Index — continued from page 56 Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com
See the Advertisers Index on Page 66 for the location of our ad.
McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com
See the Advertisers Index on Page 66 for the location of our ad.
McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 66 for the location of our ad.
Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com Multi Team Services Teresa Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com
NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com
Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com
Anything related to concrete
See the Advertisers Index on Page 66 for the location of our ad.
Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com
Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors
Commercial, Personal & Health Insurance.
NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com
See the Advertisers Index on Page 66 for the location of our ad.
Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!
NO HIDDEN COSTS
Vertical Blinds Pricing
32"
42"
54"
78"
102"
42"
$28.75
$31.05
$40.25
$46.00
$59.80
54"
$31.05
$34.50
$42.55
$50.60
$62.10
66"
$34.50
$35.65
$46.00
$51.75
$64.40
84"
$35.65
$37.85
$50.60
$45.00
$55.00
** Additional configuration pricing also available
➢ ➢ ➢ ➢ ➢
Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options
Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds
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Apartment News
• Roller Shades • Shutters • Vinyl Mini Blinds
www.aaoc.com
June 2021
APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES
NEAT, FAST, HONEST
LIC. #828563
949-472-7516
Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 66 for the location of our ad.
Orange Coast Plumbing, Inc. Mark Haney 1506 Clinton St. Santa Ana, CA 92703 (714) 953-1111 ocp@orangecoastplumbing.net Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com
Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 66 for the location of our ad.
Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com
Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com
Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com
Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 66 for the location of our ad.
See the Advertisers Index on Page 66 for the location of our ad.
Full Service Real Estate.
ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com
See the Advertisers Index on Page 66 for the location of our ad.
ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com
Insurance that manages the eviction and pays you lost rent. See the Advertisers Index on Page 66 for the location of our ad.
Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com
PSC Contact Index — continued on page 60
Ask about our Senior & Millitary Discounts
100
$
With Complete Re-Roof Must present card at time of estimate
• 4-Point Roof Inspection • Re-Roof • Repair Roofing
Call Today for a FREE Estimate!
ALL ROOFING SYSTEMS • New Roof • Roofing Specialist • Competitive Pricing • Roof Certifications • All Phone Calls Returned • Quality Craftmanship • Free Estimates the Same Day • Neat, Clean, Professional
(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM
Lic. No. 847279 B1 & C39
June 2021
www.aaoc.com
Apartment News
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PSC Contact Index — continued from page 59
Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 66 for the location of our ad.
Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com
Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588
See the Advertisers Index on Page 66 for the location of our ad.
RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com
Text messaging services to help communicate with your customers.
Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.
Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com
Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 66 for the location of our ad.
SafeRent Solutions Paula Durner 3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615 paula.durner@parkhillholdings.com
We are the leading screening and risk management provider for the multifamily industry.
Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com
See the Advertisers Index on Page 66 for the location of our ad.
South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com
See the Advertisers Index on Page 66 for the location of our ad.
Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com
PSC Contact Index — continued on page 62
PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating
• Concrete • Petromat Overlays • Block Walls
• Paving Stones • Curb & Gutters • Striping
c&cpaving
ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net
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June 2021
VA N G UA R D
COMMERCIAL REAL ESTATE ADVISORS
PROPERTY MANAGEMENT
OUR MISSION
Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential? Contact SVN Vanguard for a property evaluation
24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation
SVN Vanguard is proud to offer our own in-house
Maintenance & Construction services
714.446.0600 • www.svnvanguard.com
June 2021
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Apartment News
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PSC Contact Index — continued from page 60
Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com
40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 66 for the location of our ad.
SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com
See the Advertisers Index on Page 66 for the location of our ad.
TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com The Bank of Southern California Pam Marble 625 The City Drive, Suite 140 Orange, CA 92868 (714) 352-7475 pmarble@banksocal.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com
AMS CONSTRUCTION “Your Trusted Partners”
Renovation & Roofing Expert Interior & Exterior Renovation:
Roofing:
• • • • • • • •
• • • • • • • •
Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement
Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System
www.amsroofingconstruction.com LIC# 992388
Call for a FREE Inspection!
info@amsroofingconstruction.com
833-267-7663
Rated #1 Construction Company in Southern California! Excellent Customer Service & Competitive Pricing!
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The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Flying Locksmiths Matt Johnston 6402 Maple Avenue Westminster, CA 92683 (562) 758-7510 orange@flyinglocksmiths.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063
www.mgtworks.com We provide apartment property management in Southern California.
Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.
Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com
See the Advertisers Index on Page 66 for the location of our ad.
TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221 brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com
USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625
Run Credit Checks via the INTERNET
24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!
(714) 245-9500
Coin-operated laundry equipment. See the Advertisers Index on Page 66 for the location of our ad.
Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com
Water Heater/boiler service and installation.
Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com
Defense of Landlord/Tenant, Premises Liability and Employment Matters.
West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com Zebra Construction Inc. Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (562) 519-0520 info@zebraconstruct.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com
Pest Control for Professionally Managed Properties OFFICE
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1.877.522.2377 | www.AccessExt.com June 2021
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ADVERTISERS’ INDEX
Category
FLOORING, REPAIRS, TILE
PLUMBING, CONTRACTORS SUPPLIES
Buffalo Maintenance, Inc....................................2, 16
California Rooter & Plumbing................................41
Carpet Crafts.................................................................57
See page 66 for alphabetical listings
AIR CONDITIONING & HEATING
CONCRETE MAINTENANCE & REPAIR
JM Air Conditioning & Heating............................48
AMS Construction......................................................62
APPLIANCES—REPAIRS, PARTS, RENTALS
Buffalo Maintenance, Inc....................................2, 16
Lin-Ed’s Appliance Service & Repair...................47 ORCO Apartment Supply........................................43 R&B Wholesale Distributors, Inc. .......Back Cover APPRAISALS/VALUATIONS
Lee Walker Appraisals...............................................24 ASPHALT SALES & SERVICE
AMS Construction......................................................62 C & C Paving Company, Inc....................................60 ATTORNEYS
C & C Paving Company, Inc....................................60 CONSTRUCTION
ORCO Apartment Supply........................................43 Total Rooter & Plumbing.........................................54
HANDYMAN
Buffalo Maintenance, Inc....................................2, 16
PROPERTY MANAGEMENT
Appfolio Property Manager...................................39
South Coast Construction & Repair....................53
JLE Property Management Inc.............................17
HEATING & AIR CONDITIONING
ProActive Realty Investments Inc........................52 Roberts Management & Investments.................8
AMS Construction......................................................62
JM Air Conditioning & Heating............................48
Buffalo Maintenance, Inc....................................2, 16
INSURANCE
COUNTERTOPS
Farmers Insurance —
RAIN GUTTERS
Buffalo Maintenance, Inc....................................2, 16
Theresa Simes Agency.............................................52
Argos Home Systems..................................................8
KITCHEN RENOVATIONS
REAL ESTATE EDUCATION
DECK COATINGS, MAGNESITE REPAIRS, WATERPROOFING
South Coast Real Estate & Property Mgmt......21
MTD Kitchen.................................................................23
Buffalo Maintenance, Inc....................................2, 16 Rash Yambo Decking & Stairs...............................60
Block & Associates......................Inside Back Cover
Urban Surfaces.............................................................65
EZ Drain & Plumbing.................................................49
South Coast Construction & Repair....................53 The Door & Window Company..............................7
DOORS, WINDOWS
Sullivan Property Management...........................68
Santiago Canyon College........................................45 REAL ESTATE INVESTMENTS
CBRE...................................Insert, Inside Front Cover Kay Properties and Investments LLC..................35
BATHROOM RENOVATIONS
The Door & Window Company..............................7
LEAK DETECTION
Buffalo Maintenance, Inc....................................2, 16
DRAINS
California Rooter & Plumbing................................41
ProActive Realty Investments Inc........................52
South Coast Construction & Repair....................53
Aarow Drain & Plumbing........................................14
LENDING
South Coast Real Estate & Property Mgmt......21
BLINDS
California Rooter & Plumbing................................41
Apex Window Decor.................................................68
DRAPERIES/BLINDS/WINDOW COVERINGS
BOILER SYSTEMS
DCM Services................................................................62 CABINETS/REFINISHING
Buffalo Maintenance, Inc....................................2, 16 South Coast Construction & Repair....................53 CARPENTRY
Buffalo Maintenance, Inc....................................2, 16 CARPETS
Carpet Crafts.................................................................57 ORCO Apartment Supply........................................43 R&B Wholesale Distributors, Inc. .......Back Cover
Apex Window Decor.................................................58
Pacific Premier Bank..................................................11
ORCO Apartment Supply........................................43
DRUG TESTING
TAG/AMS, Inc................................................................28 DRYWALL
SVN | Vanguard Commercial Real Estate Advisors — William Webster..........................61 W. R. Gorman................................................................44
MAIL BOXES
R&B Wholesale Distributors, Inc. .......Back Cover
ROOFING
AMS Construction......................................................62
R&B Wholesale Distributors, Inc. .......Back Cover
Dale’s Roofing...............................................................60
MAINTENANCE, REPAIRS, PRODUCTS
Guardian Roofs.............................................. Insert, 59 Imperial Roof Management...................................55
AMS Construction......................................................62
Buffalo Maintenance, Inc....................................2, 16
Sondance Painting.....................................................58
R&B Wholesale Distributors, Inc. .......Back Cover
EARTHQUAKE RETROFITTING
S M Painting Corp.......................................................10
Optimum Seismic.......................................................19
MOLD REMEDIATION
UTILITY BILLING
American Environmental Specialists..................49
Livable..............................................................................29
PAINT SALES & SERVICE
Southern California Regional Energy
ELECTRICAL
AMS Construction......................................................62 Buffalo Maintenance, Inc....................................2, 16
COIN-OPERATED LAUNDRY EQUIPMENT
ENVIRONMENTAL SERVICES
ACE Commerical Laundry Equipment, Inc......27
American Environmental Specialists..................49
National Service...........................................................51
Bona Fide Mortgage....................................................6
KW Commercial – Randy Combs........................20
AMS Construction......................................................62 Rash Yambo Decking & Stairs...............................60
McCormack Roofing..................................................25 Royal Roofing................................................................15
Network....................................................................13 WATER HEATERS
California Rooter & Plumbing................................41 S M Painting Corp.......................................................10
EVICTIONS
McCarthy Roofing.......................................................56
Sondance Painting.....................................................58
ORCO Apartment Supply........................................51
WASH Multi Family Lanundry Systems...............9
Block & Associates......................Inside Back Cover
COLLECTIONS
FENCING & GATES
PEST CONTROL
AMS Construction......................................................62
Block & Associates......................Inside Back Cover
Buffalo Maintenance, Inc....................................2, 16
Access Exterminator Service..................................63
The Door & Window Company..............................7
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WINDOWS
The Multi-Family Flooring Solution
MULTI-FAMILY
SOUND-REDUCING
WATERPROOF
Increase your property value and lower your maintenance costs to the benefit of your tenants with quality flooring in a variety of styles, sizes, and patterns. High performance design and speed of installation at compelling values will give you the power to maximize your business and satisfy your clients with relative ease.
Designed specifically for multi-level housing, Urban Surfaces’ floors, reduces the amount of sound being transfer in both impact generated or ambient sounds. Allowing tenents peaceful nights from their upstairs neighbors.
100% waterproof flooring, ensures that the floor won’t get damaged from nasty spills or flooding. Pet Friendly and easy to clean makes these floors last longer.
U R B A N S U R FA C E S . C O M
June 2021
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Apartment News
65
ADVERTISERS’ INDEX
Alphabetical
See page 64 for category listings
Aarow Drain & Plumbing...........................................14
Farmers Insurance — Theresa Simes Agency....52
R&B Wholesale Distributors, Inc. ..........Back Cover
Access Exterminator Service.....................................63
Guardian Roofs................................................. Insert, 59
Roberts Management & Investments....................8
ACE Commerical Laundry Equipment, Inc.........27
Imperial Roof Management......................................55
Royal Roofing...................................................................15
American Environmental Specialists.....................49
JLE Property Management Inc................................17
Santiago Canyon College...........................................45
AMS Construction.........................................................62
JM Air Conditioning & Heating...............................48
S M Painting Corp..........................................................10
Angelo Termite & Construction...............................37
Kay Properties and Investments LLC.....................35
Sondance Painting........................................................58
Apex Window Decor....................................................58
KW Commercial – Randy Combs...........................20
South Coast Construction & Repair.......................53
Appfolio Property Manager......................................39
Lee Walker Appraisals..................................................24
South Coast Real Estate & Property Mgmt.........21
Argos Home Systems.....................................................8
Lin-Ed’s Appliance Service & Repair......................47
Southern California Regional Energy
Block & Associates.........................Inside Back Cover
Livable.................................................................................29
Network.......................................................................13
Bona Fide Mortgage.......................................................6
McCarthy Roofing..........................................................56
Sullivan Property Management..............................68
Buffalo Maintenance, Inc.......................................2, 16
McCormack Roofing.....................................................25
SVN | Vanguard Commercial Real Estate
C & C Paving Company, Inc.......................................60
MTD Kitchen....................................................................23
Advisors — William Webster.............................61
California Rooter & Plumbing...................................41
National Service..............................................................51
TAG/AMS, Inc...................................................................28
Carpet Crafts....................................................................57
Optimum Seismic..........................................................19
The Door & Window Company.................................7
CBRE......................................Insert, Inside Front Cover
ORCO Apartment Supply...........................................43
Total Rooter & Plumbing............................................54
Dale’s Roofing..................................................................60
Pacific Premier Bank.....................................................11
Urban Surfaces................................................................65
DCM Services...................................................................62
ProActive Realty Investments Inc...........................52
W. R. Gorman...................................................................44
EZ Drain & Plumbing....................................................49
Rash Yambo Decking & Stairs..................................60
WASH Multi Family Lanundry Systems..................9
If you don’t advertise, something terrible will happen…
nothing To discover the benefits of advertising in Apartment News magazine, contact Debbie DiBernardo at
(714) 245-9500
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