Around Town Magazine Upminster July Edition 2017

T E R I N S U P M 0 1 7 0 7 . 2

FITNESS TRAINING SOLUTIONS ARE BASED IN ESSEX. Your new career is three months and this phone number awaY

0800 689 1346 info@fitnesstrainingsolutions.co.uk

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FAMILY LAW

Call us to discuss your individual needs  Divorce/Relationship Breakdown  Premarital and Cohabitation Agreements  Separation Agreements  Financial Settlements on relationship breakdown  Arrangements for Children  Harassment/Injunctions We also deal with Wills & Probate, Lasting Powers of Attorney and Court of Protection Fixed Fees Available – early/late appointments upon request

01708 251560 Suite 1, Essex House, Station Road Upminster, Essex, RM14 2SJ

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info@wells-solicitors.co.uk

01268 765240 www.kevendys.co.uk

13 Riverside House, Lower Southend Road Wickford, Essex SS11 8BB

Summer/Autumn 2017 Brochure is out now.

Please ring 01268 765240 to order a copy.

All our holidays & day excursions include: • Travel by luxury coach • Professional & Smart Drivers • Dedicated Tour Escort to assist you during your day excursion/holiday • Carefully planned itineraries • Hotel accommodation which has been visited and approved by Kevendys • Inclusive excursions on all holidays • Kevendys reliability and sincerity FOR A FULL LIST OF AVAILABLE DAY TRIPS, HOLIDAYS AND THEATRE BREAKS PLEASE CONTACT US FOR A BROCHURE

CONTENTS 08

10 Recipe Risotto

14 Travel

Covent Garden

16 Made By Me

Noughts and Crosses

18

15

Over 30 years of selling quality brands and unrivalled servic illustrates why our customers keep coming back!!

Consumer Champion Switching Energy Suppliers

22 What’s On

21

When and Where...

Bodywash Bathrooms A12 Eastern Avenue,

Edition 28

Romford, Essex

24

01708 736700

sales@bodywash.uk

www.bodywash.uk

To advertise contact our Sales Team today, details RM5 3AL below. Booking deadline for our August edition is: Monday 31st July Copyright 2017. Around Town Upminster is an independent magazine and does not endorse the products or services that appear in the magazine.

Opinions expressed in Around Town do not necessarily represent those of the editors of Around Town Magazines. Around Town Magazines are published by Black Square Print Media Ltd produced by Black Square Litho Ltd.

Around Town Magazines Graphic House, Radford Way, Billericay CM12 0DX

OFFERING ONLY PREMIER B RA NDS & PREMIER SERVICE

Monday – Friday 9:30 to 5

01277 658444

171 Station Lane, 43 Ongar Roa www.aroundtownmagazines.co.uk Hornchurch RM12 6LL CM15

sales@aroundtownmagazine.co.uk Tel: 01708 437118 Tel: 0127

Fabulous food made easy

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Take your pick from over 300 great tasting recipes & put your feet up while we bring your home delivered ready meals to you • Something for every taste & special dietary requirements • Unrivalled range of quality frozen ready meals and desserts • Dependable home delivery by friendly helpful drivers • Free delivery for orders over £30 only £1 for under £30

Call today and ask for your FREE 2017 Summer Brochure!

01708 688 644 Lines open 9am to 5pm Monday to Thursday and 9am to 4pm Friday

C olla rds Upholstery U phols ter y LLondon ondon LLimited imited Collards Collards Upholstery has been established for over 60 years. Hand crafted bespoke English furniture has been delivered to all corners of the UK and the world. The skills and high quality of tradesmanship has allowed the company to flourish and diversify into many fields.

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- NO CALL OUT CHARGE Free Helpful Advice Call now for a FREE quotation

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7

Over 30 years of selling quality brands and unrivalled service illustrates why our customers keep coming back!!

Bodywash Bathrooms A12 Eastern Avenue, Romford,

01708 736700

sales@bodywash.uk www.bodywash.uk

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advertorial

Cloudy2Clear Announce Trusted Trader Partnership Consumer champions Which? have now joined the thousands of customers who recognise that Cloudy2Clear Windows really are a business that you can TRUST. The company which specialises in repairing windows which are steamed up, broken or damaged by replacing the panes – not the frames has received the coveted ‘Which Trusted Trader’ status after going through a rigorous accreditation process entirely focussed on customer service.

Group Managing Director Marcus McGee believes that Which? have endorsed Cloudy2Clear’s long standing company

policy of delivering the highest standards possible at all times. ‘Our service is simple. If your double glazing has misted up we can replace the glass at a fraction of the cost of a new window, in any type of frame, and with a new 25 year guarantee.

But it’s not just about saving people money, although that obviously helps. Whilst a number of tradespeople perhaps don’t focus on customer care as much as they should do, we make sure we turn up when we say we will, do the job the customer requires and leave their house as clean as a whistle.

Locally Cloudy2Clear service Upminster and

Cranham & manager Chris Miller agrees that this approach is a major factor in his success. ‘The truth is that it’s not just the personal satisfaction that I get from doing a good job but also it makes good business sense. I get a huge amount of business from friends and family of people I’ve done work for, which just goes to show how much a little bit of effort is appreciated as both my customers and, obviously a body as nationally important as Which? now recognise.’

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9

RECIPE Risotto (2 Servings) Ingredients: 1 small onion, finely chopped 1 clove garlic 2 small sticks of celery Half a red pepper, chopped into small pieces 1 vegetable stock cube 200ml boiling water 4 small handfuls of risotto rice Bacon (optional to make a non-vegetarian version) Parmesan cheese to top (if required)

Method: 1. Heat some oil in a pan.

couple of minutes.

2. Lightly brown the onion and add the garlic 3. Add the rest of the chopped ingredients and fry for a couple of minutes until slightly softened.

4. Add the risotto rice and fry, stirring regularly for another

5. Add the stock cube to the boiling water and pour onto the rice dish.

6. Cover with a lid and reduce the heat.

7. Once all the liquid has been absorbed, your dish is ready to serve.

If you would like your recipe to appear in Around Town Magazines then contact our sales team on: 01277 658444 or email: sales@aroundtownmagazines.co.uk

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13

TRAVEL - LONDON The

By Tim Saunders – www.travelwriter.biz A day out in London’s going to be expensive.

Right?

Wrong. Well, you’re not going to have much fun then… Not so.

sister Heidi (six months) seems to be getting the same idea. So, for much of the way we carry our little ones while trying to push this monstrous buggy along London’s streets. But then Harriett decides to walk. “Wee wees,” she soon exclaims.

Our hearts used to sink on such occasions but since we became the proud owners of a Carry Potty our nightmares have been banished. It does become dangerously full though by the end of the day!

My family and I live in Hampshire, under 100 miles away from the capital. One Sunday we get in the car and see what awaits us in the city. And we are pleasantly surprised. With two little daughters dictating what happens and when, we can end up feeling frustrated that our days do not show many achievements. Arriving in London at gone 1pm we expect this is probably going to be another of those occasions.

We park near Southwark and are surprised to find free road side parking. The weather is cloudy and overcast but there is a distinct air of calm about the place; not something that I have previously associated with the capital. It could be because most of the city types have packed up and taken their leave and now the tourists are in charge. As we amble down the road a scruffy Spaniard asks if we are locals and where hotel Ibis is. Unfortunately, his pronunciation of Ibis sounds much more like Ritz to me and I cannot help but Caroline assures me he is looking for Hotel Ibis and that it’s just around the corner.

Anyway, when in town we always like to head for Covent Garden, the area near all the theatres and the cultural heart of London in many ways.

Fortunately, the grey skies are clearing; a sunny day is finally ours. Eldest daughter Harriett (twoand-a-half years) really does not like sitting in the front of our tandem pushchair and behind her

Covent Garden is no more than five miles from where we have parked and we arrive, it seems, just as the afternoon’s entertainment is getting in full swing. Harriett instantly sits on the warm cobbles and beckons us to join her. It’s not long before an Australian Houdini takes centre stage and mesmerises us all. You can see a little of what he gets up to in the video at travelwriter. biz. An afternoon of completely free street entertainment follows, featuring everything from jugglers to comics. It really makes us realise what a richness of talent we have access to and that London is the venue for showcasing this. We’ve paid to see shows in theatres that were not even half as good as what we have just seen.

Caroline’s mum and dad reckon they have seen these very acts in Florence, so perhaps they travel around the world wowing audiences.

As we head back to our car with our spirits high we all become hungry. We decide to be extravagant and pop into a restaurant. Even here we are to be surprised. Vapiano, in Southwark, specialises in affordable Mediterranean dishes.

Usually in London you’ll have to go a very long way to find a decent main meal in convivial surroundings for under £10 but this is Vapiano’s forte. There’s a good selection of dishes and the interior is spacious and comfortable.

Because it’s self-service with all items charged to a single debit style card, the price point has been brought right down.

Tim Saunders is an author, journalist and businessman. He meets celebrities, goes on holiday and road tests cars.

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MADE BY ME NOUGHTS AND CROSSES

Noughts and Crosses There’s something so satisfying about crafting at home. Whether you’re making cards for loved ones, gifts for friends or just something delicious for yourself, you can’t beat the feeling of saying “I made that” and whiling away an hour or two doing something constructive.

Get all of your items ready to start. Clean off the pebbles Get all if of your required. items ready to

Get all of your items ready to start.Get Clean all of your off the ready to items pebbles if Clean start. required. off the

start. Clean off the pebbles if required.

pebbles if required.

Measure out

WHAT YOU NEED: four lengths of Woodentape boardand

stick onto one end Coloured tape of theout wooden Measure 9 Flattish pebbles board. four lengths of 3D Paint acrylic tape or and stickpaint

onto endthe Small dishone to hold of the wooden pebbles board.

Ruler to measure tape

1

2

Using acrylic or 3d paint, mark the pebbles up acrylic Using with either a or 3d paint, ‘0’ or a ‘X’.

Using acrylic or 3d paint, Using mark theacrylic or paint, pebbles3dup mark the with either a pebbles up ‘0’ or a ‘X’. with either a ‘0’ or a ‘X’.

3

mark the pebbles up with either a 4 ‘0’ or a ‘X’.

METHOD: 1. Get all of your items ready to start. Clean off the pebbles if required.

2. Measure out four lengths of tape and stick onto one Now you’re end of the wooden board.

ready to play!

Use the pot to Now you’re 3. Using acrylic or 3d paint, ready to play!your hold mark the up with Usecounters thepebbles pot toand see eitherhold a ‘0’your or a ‘X’. how many times counters and see you times can win! how many

4. Now you’re ready to play!

Useyou thecan potwin! to hold your counters and see how many times you can win!

If you would like your recipe to appear in Around Town Magazines then contact our sales team on: 01277 658444 or email: sales@aroundtownmagazines.co.uk

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17

CONSUMER CHAMPION The

By James Walker

Switching Energy Suppliers There’s no better moment to flick that heating and hot water switch - to change supplier for your electricity and gas. It’s easier than ever to switch providers but people still don’t bother, often just putting up with high-priced tariffs and poor customer service.

Right now though you could be sitting on a pot of money after using less power during the summer.

Research by uSwitch earlier this year showed 11 million British households are in credit to energy suppliers with 1 in 10 having more than £200 ready to be refunded.

But in my own case, I’m nearly £480 in credit and almost a month after switching, I am still waiting for this back from my old provider.

Switching doesn’t always go smoothly either. We see many users raising issues around it when readings go wrong and are noted incorrectly leading to high initial bills. Energy complaints are generally lower than other regulated sectors, which chimes with recent Ofgem research showing complaint numbers around energy providers have halved since 2014.

However, switching and billing issues are always key customer issues and I agree with Ofgem’s findings that complaints about poor complaint handling are becoming more common and are causing people to switch.

So, how can you head off issues with your energy provider and if you want to complain about a switch, or need to raise the issue formally with the Ombudsman Services, what can you do?

How to complain about a switch 1) Watch for the variable rate - If you’re coming to the end of a cheap introductory deal, make sure you know the date it finishes. Look through your bills and compare the cost of moving to the company’s variable rate, taking a new deal with them or switching entirely to a new provider. It’s important not to forget that not all variable rates are good value.

2) If you have a large credit balance - It’s your money and now thanks to a rule by the regulator, you only have to ask for it back and can do so at any time. You could do this via templated email to your provider using resolver.co.uk. The system will then allow you to track the request and if things go wrong provide a timeline of your issues as proof of when it was asked for. Remember though, if you take too much back it could lead to a higher bill in the future to make up any shortfall created over the winter months.

3) Check your bills closely - Mistakes do happen. I’ve heard of cases where meter readings have been inputted wrongly leading to abnormal bills. Keep a regular check on your meter and take photos on your phone of the readings as proof. This is very important when switching or moving home. As soon as you notice a problem, raise it with the supplier.

It can get very messy if you allow it to drag on and while the energy provider will be able to work out all the complicated numbers, it always becomes very confusing for the customer to do the maths.

All suppliers will aim to deal with you promptly but if you doneed to raise a complaint, doing it via Resolver allows you to easily and automatically escalate it all the way up to the Ombudsman Services for consideration if things do get heated.

General complaints to an energy provider Complaining to your energy supplier The most important thing to remember when you want to complain about an energy supplier is that you must first follow the company’s own complaints procedures before you consider taking your issue to the Energy Ombudsman.

Most energy suppliers offer a fairly comprehensive breakdown of their own complaints procedures on their websites, but Resolver’s app will ensure you say the right thing at the right time - and to the right person!

Helpful hints when making a complaint about an energy supplier • Get your complaint in writing - this is the easiest way of making sure it gets recorded properly • If you do need to make a phone call, Resolver can record it and store it for you in your online case file.

• Record as many details as possible - who you speak to, their job titles, the dates and times of your calls with them. Resolver can do this for you, but it’s worth making the effort to record details yourself, too.

• Be polite. You might well be really frustrated and irritated about the service you’ve received, but it’s important to keep calm, especially if you’re complaining to the Energy Ombudsman effectively a third party that has had nothing to do with your complaint other than an intent to solve it.

JAMES WALKER – “FIGHTING FOR YOUR RIGHTS”

Consumer Champion – the man who helps you resolve your consumer complaints

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August at the Forest Centre The children’s summer holiday programme will include a variety of activities for all the family on Tuesday, Wednesday and Thursday each week from 25th July to 24th August between 10.30am and 12.30pm. The Thursday activity will explore the wider Broadfields site through drama, dance, craft and nature study.

Wednesday 9th August - Cycling day from 10am-4pm. Bring your own bike or hire one from the barn. Trialnet’s ‘Dr Bike’ will check your bike and carry out repairs and there will be planned rides, activities and games.

Sunday 13th August – afternoon Family Band Concert featuring musicians from Eastbury Concert Band and Barking Concert Band.

Enjoy a lazy summer afternoon listening to the popular sounds of band music within the surroundings of the Thames Chase Forest Centre. Tickets £5 per person or £15 for a family of four including a complementary Pimms or cocktail fruit juice. Tea, coffee and cake available in the interval for £3.50.

Friday 18th August – our monthly Musical cream tea 2.30-4.30pm.

Also an evening of traditional jazz in Jazz in the Barn with Dave Browning’s Jazz Band from 8-11pm. Tickets £12. Bring your own food and drink.

Wednesday 23rd – Monday 28th August – Summer Art and Sculpture Exhibition 10am-4pm each day. Enjoy work from local artists and sculptors and maybe purchase a special image on the theme of Local Inspiration. On Saturday, Sunday and Bank Holiday Monday some of the artists will be demonstrating their skills along with other craftsmen. Free admission.

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Friday 25th August –Explore the Beam Valley and Eastbrookend Country Park and discover a hidden part of the Community Forest on a guided walk starting at the Millennium Centre, Dagenham Road, RM7 at 10am.

Saturday 2nd and Sunday 3rd September – Harvest Home celebrating the history of our 17th century threshing barn through drama, music and country crafts and traditions. Free admission.

For more details and for our children’s summer holiday programme, visit our website www.thamschase.org.uk Euromedical Ambulance Service A volunteer led charity serving Upminster and Havering providing first aid cover at sporting,social and school events with weekly training sessions leading to recognised first aid qualifications for members.

Meetings are held at the Rush Green Community Assn Social Club.

For more information contact Melvyn Gallagher 01708 224167 or e – mail magallagher@mgnet. freeserve.co.uk Friends of Parklands The aim of our “Friends” Group is to maintain Parklands Open Space as a pleasant place to walk and relax, surrounded by a natural environment.

We arrange Working Parties to keep Parklands tidy and to help control any excessive overgrowth.

The Working Parties meet for a couple of hours, once a month, at 10 a.m. on a Wednesday.

If you would like to join us please visit our website, www.friendsof parklands.org.uk , for further information, or email our Working

Party Organiser, Andy Brett, at: upminsterbrett@gmail.com Friends Of Upminster Mini Golf Course We are a recently formed group with the aims of promoting the Mini Golf Course in Hall Lane, Upminster and working in partnership with Havering Council to improve amenities and to encourage people of all ages to participate at the course. Find us on Facebook.

Why not come and give it a go.

Equipment is supplied and the course suits all abilities from novices to experienced golfers looking to improve their short game.

More information on the Councils website: www.havering.gov.uk/Pages/ ServiceChild/Hall-Lane-golf-course.

Friends of Upminster Windmill Volunteers are sought to help us develop and maintain an attractive garden area around the new visitor centre at Upminster Windmill. Our small friendly group meets on Tuesdays. If you would like to help email charlottethemiller@gmail.com or enquire at the site on a Tuesday.

Keep Fit 50+ Exercise, Movement & Dance for 50+ & Active Retired Wednesdays during term time 2pm St Laurence Church Hall (next to library).

Upminster RM14 2AJ Friendly group/tea/social break. Why not give it a try Chrisbannister104@ btinternet.com-01277 211050 Marjie’s Theatre Soc. Club for SINGLE lively 60 Plus ladies & Gents for Friendships, established 30 years - £15 year Non Profit Making - Half Price West End Shows with Transport, APPROX £16 RETURN eg

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“Annie” with Miranda Heart £35, best seats (grp rates) for early booking. From May onwards: -Woburn Safari, Kennet Horse Drawn Barge cruise with tea, The SHARD, MORE west End Shows etc plus Local Xmas dinner Jersey boys tribute & DANCING PLUS + PLUS LOTS MORE LOCAL LUNCHES AND BAR NIGHTS ONCE A MONTH FOR BOOKINGS - LET US GET TO KNOW YOU. - CONTACT MARJIE 01268 783351 FOR NEWS SHEETS. LEAVE YOUR NUMBER.

Open Gardens for Essex Wildlife Trust in Upminster There are two gardens opening to the public on July 30 2017 from 12 noon to 6pm. Jan and Eddie Haley, 26 Courtenay Gardens, RM14 1DD and Tony Gunton, 8 Franks Cottages RM14 3NU. Entry is £3 at First Garden you visit and 50p at the second. Refreshments will be available at reasonable prices all proceeds going to Essex Wildlife Trust. Information Joy Emerson 01708 440297

Upminster and District Probus Club A luncheon club, with talks and outings, for retired or semi retired a men, covering subjects including art, crime, gardening, history, music, sport and transport.

Music Theatre Essex SUMMER HOLIDAY OPPORTUNITY FOR YOUNG PEOPLE IN ESSEX- www. musictheatreessex.co.uk Music Theatre Essex are a company run by active theatre professionals, with experience in the West End, Uk Tours, Film and Concerts.

Pilates for a Healthier Spine Experienced Sports & Remedial Massage Therapists Charlene & Neil Carpenter teach traditional Pilates in private sessions and also to small groups in Upminster & Cranham.

Our Secretary is Barry, on 01708 703783 or email: secretary@ upminsterprobus.com www.upminsterprobus.com

26th July-4th August (wed-fri & monfri)- SEUSSICAL THE MUSICAL! 7-21yrs 4th August. 26th-28th July & 31st-2nd Aug- INFANT SUMMER SCHOOLS! 3-6yrs OASIS - A ‘disability-friendly’ meeting for adults On the second Sunday of each month, from 3.00 to 4.30 pm, we have our ‘disability-friendly’ meeting at Cranham Baptist Church, Severn Drive, Upminster, RM14 1SN. Oasis meetings are aimed at people with disabilities and their carers. The meetings are accessible, informal and fun where Jesus is worshipped through Bible teaching, singing, prayer and fellowship with others. We provide a safe environment and loving support for adults with disabilities and their carers.

For more information contact the Oasis Team on 01708 223551, 07714 853545 or the Church Office on 01708 224851.

For further information or to book a course or trial class please visit www. upminstersportsmassage.co.uk or call Charlene on 07411 826721, or email upminstersportsmassage@ gmail.com Departures from Cranham, flyers on holidays and day trip leaflets available. Please call Shirley Ward 01708 227884 for more details or e mail shirley@shirleytours.co.uk for full list of trips.

The Rotary Club of Hornchurch and Upminster We attract members from in and around Havering who have a common agenda to help people in need wherever they may be. Our Club prides itself on the closeness and friendship between its members and their partners. We meet most Thursdays at 12.30 for 13.00 at The Railway Hotel in Hornchurch.

If you would like to find out more please visit our website www. hornchurchrotary.org or contact Brian Taffs on 01708 250855 or e-mail btaffs@btinternet.com

We meet last Wednesday of the month at the Cranleigh, Hornchurch. Outings planned: the i360 tower at Brighton, and a tour of Constable Country, jointly with ladies Probus club..

Upminster Park Towns Women’s Guild We are a friendly group of Ladies enjoying a chat over tea and biscuits listening to a good speaker or entertainer. Going on outings/theatre trips and promoting friendship and well being.

We meet at St.Lawrence Church, Derham Hall, Upminster on the fourth Wednesday each month at 1.45 - 4pm.

For more information contact Deborah Pryor 01708 226127 or Anne Monk 01708 226305 or simply come along.

UPMINSTER U3A University of the Third Age - meets at 1.00 pm on the third Tuesday monthly (except December) in the New Windmill Hall, St Mary’s Lane, Upminster.

Doors open at 12.30 pm. For further information about membership and current interest groups, come along to a meeting for free, email info@ upminsteru3a.org.uk or check out our Facebook page www.facebook.com/

If you would like to promote your club or event then please email a maximum of 70 words to:

admin@aroundtownmagazines.co.uk Please ensure that all contact details are included.

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