The Waters of Minocqua, WI Guest Services Directory

Page 1

Resort room layout

2

Welcome

On behalf of the entire Management and Staff team, it is a pleasure to welcome you to The Waters of Minocqua. We are confident that your time with us will be comfortable. It is our responsibility to ensure that each of our guests has a memorable and enjoyable stay. Please take a moment to review our guest directory. The information offered in this book will acquaint you with our facility, services and policies. We ask for the cooperation of all guests in regard to the policies; they are designed to ensure that your stay is enjoyable.

Should you have any questions, comments or be in need of assistance, please contact the Front Desk with your request.

Thank you for choosing The Waters of Minocqua as your getaway destination. Enjoy your Northwoods experience.

Our best wishes,

The Waters Management and Staff

The Waters of Minocqua

8116 Highway 51 South Minocqua, WI 54548

Phone: 715-358-4000 • Fax: 715-358-4010

thewatersofminocqua.com

3

Resort Services

ADVANCE AIRLINE RESERVATIONS

American Airlines ............................ 1-800-433-7300

Delta Airlines .................................. 1-800-221-1212

Frontier Airlines 1-800-432-1359

United Airlines ................................ 1-800-864-8331

ARCADE: Located on the first floor, across from the Waterpark. Virtual player cards and self-redemption machines. Hours are from 9 a.m. to 9 p.m.

ATM: Located in the arcade area.

AUTOMOBILE RENTAL: Automobile rental companies may be found in the yellow pages or see the Front Desk for assistance.

BANQUET & CONFERENCE

FACILITIES:

Our conference center staff is at your service for banquet functions, meetings, weddings, receptions and other special occasions. Offices are located at the Front Desk.

BICYCLE RACKS: Racks are located at various locations in our parking lot. We ask that you refrain from bringing your bicycles into your suite unless you notify the Resort Manager ahead of time. We do recommend you lock your bicycles.

BREAKFAST: Free deluxe continental breakfast for hotel guests is available from 6 a.m. to 10 a.m. daily in Lobby. Proper guest attire and shoes required.

BUSINESS CENTER: Computer with high-speed internet access and printing available. The Business Center is located next to the Main Entrance.

CABLE LISTING: A channel line-up card is located on your television and an on-screen menu is on your TV.

CHECK-IN/CHECK-OUT: Check-In time is 4 p.m. Check-Out time is 11 a.m. Express check-out is available. If you need to stay later, please check with the Front Desk and we will do our best to accommodate you. Additional charges will apply as follows: After 12 Noon 1/2 day rate. After 2 p.m. full day rate.

COFFEE SHOP: Located in our Gift Shop. Open daily. Proudly brewing your favorite Starbucks Coffee beverages.

COPY SERVICES: Available for a nominal charge at the Front Desk.

CREDIT CARDS: We honor American Express, MasterCard, Visa and Discover.

CRIBS (PACK ‘N PLAY): Available on a first-come, first-served basis. There is a nominal charge for cribs.

“DO NOT DISTURB” POLICY: Our Housekeeping staff is instructed not to enter a room with a “Do Not Disturb” sign on the door. If you want your room serviced, please be sure to remove the sign from your door before you leave your room.

EXERCISE FACILITIES: Our fitness center is open from 6 a.m. to 8 p.m. The exercise facility is for guests 17 years of age and older. Located on the main level. Sign out a key at the Front Desk.

FAX SERVICES: Available for a nominal charge at the Front Desk. You may have your faxes sent to the hotel at 715-358-4010. For information see the Front Desk.

FORGET SOMETHING?: Sundries are available for sale at the Gift Shop or Front Desk (after hours).

GIFT CERTIFICATES: Waters gift certificates are the perfect gift for any occasion and can be used in our Gift Shop as well as for lodging and Waterpark. Contact the Front Desk for further details.

GIFT SHOP: Our Gift Shop is located off the Lobby. We offer sundries, non-prescription medication, clothing and gift items. After hours, contact Guest Services.

GUEST ATTIRE: Throughout the Lobby area, public areas and pub, it is requested that proper attire be worn. If you are coming or going to the Waterpark, shirts for men and cover-ups for women are required. Please, no wet suits in the Lobby or fitness room. For your protection, shoes or foot apparel must be worn at all times except when in the Waterpark area.

GUEST LAUNDRY: Coin-operated washers and dryers are located on the first floor. Laundry supplies are available for purchase in the laundry room. Refer to room layout for location.

GUEST SERVICES: For information see the Front Desk.

HALLWAYS: All hallways are considered quiet areas. We ask parents to be responsible for their children and be mutually respectful of other guests. No running please.

HANDICAP SERVICES: This resort is handicap accessible. Please contact the Front Desk for additional assistance.

HOSPITAL: The nearest hospital is Howard Young Medical Center, located at 240 Maple Street, Woodruff Call 8+715-356-8000

4

Resort Services

HOUSEKEEPING: Housekeeping hours are from 9 a.m. to 3 p.m. daily. Should you require additional services, please contact the Front Desk and every attempt will be made to meet your request. Additional towels may be obtained by exchanging soiled ones at the Front Desk.

ICE MACHINES: Ice machines are located in the vending area at the north end of each hallway, near the elevators. Please use the ice bucket from your room.

IN-ROOM FIREPLACES: The switch/timer to operate your gas fireplace is located on the wall. Please do not remove the glass facing from the fireplace, as these are not intended for an “open flame.” Keep children away from glass, as it does get very hot.

IN-ROOM WHIRLPOOLS: Directions for use of your in-room whirlpool are located on the wall next to the bathtub. We ask that you do not use bubble bath or floating candles in your whirlpool.

INTERNET ACCESS: High-speed wireless internet access is available in each of our guest rooms and suites free of charge. Simply locate ”Guest_ thewaters”. Password: WatersGuest1. Business Center is also available for guest use.

MAIL & POSTAGE: U.S. Mail drop is at the Front Desk. Postage may be purchased at the Front Desk, located in the main Lobby.

MAINTENANCE: Maintenance staff is available from 8 a.m. to 3 p.m. After hours for emergencies contact the Front Desk.

NO-SMOKING POLICY: State Law requires no smoking in rooms. The Waters has a strict nosmoking policy. Smoking is allowed only on the guest room patio/deck. All rooms are non-smoking. A $300.00 deep cleaning charge will be assessed to any guest room or meeting room violating this policy.

NOISE COMPLAINTS: Noise complaints may result in additional charge if it becomes necessary to compensate other guests as a result of an adjacent guest room non-compliance with “Quiet” from 10 p.m. to 7:30 a.m.

PAINT IT POTTERY: Located on first floor next to arcade. Hours vary by season ......... 8+715-439-3380

PARKING: Free parking is available for hotel guests. Always lock your vehicle and do not leave valuables inside. The resort cannot be held responsible for lost or damaged vehicles or items left in them.

PETS: Pets are accepted with restrictions. Guest must agree to sign pet policy form. Pets not allowed in public areas of the hotel. Pets may not be left unattended at any time. Pet fee applies.

PLACES OF WORSHIP: Denominations, service times and directions to area churches are listed in the yellow pages of the guest room phone book.

RECYCLING: Recycling bins are located throughout the building. We ask that you participate in our program.

RESORT POLICY: Our resort is primarily a family facility with many children as our guests. Therefore, we have dress and conduct policies that we enforce for the safety and enjoyment of our guests. Disrespectful conduct or behavior, such as vulgarity, intoxication, theft, excessive rowdiness, excessive noise and all other actions that negatively impact our guests or staff, will not be permitted. We reserve the right to remove from the facility, without refund, anyone who does not comply with our policies.

SALES & CONFERENCE DEPARTMENT: The Waters Sales and Conference staff are eager to assist you with your meeting, conference and wedding needs, offering complete planning for corporate retreats, meetings, seminars, weddings and receptions. Our sales department will also assist in planning outings off the property, such as tee times. They are located at the Front Desk.

SHUTTLE SERVICE: See the Front Desk for information.

VENDING MACHINES: Our vending areas are located on north end of first floor next to waterpark entrance.

WAKE-UP SERVICE: Individual alarm clocks are located at your bedside.

WATERPARK: Hours for our guests are from 8 a.m. to 10 p.m., Monday through Sunday. Please do not leave children under the age of 14 unattended. The pool area is located on the first floor. Slide hours vary.

THE WATERS PUB: The Pub is located off the Lobby. Hours vary by season. Contact the Front Desk for current hours. Pizza available. Expanded menu on weekends.

5

Waterpark

The Waters of Minocqua offers the only indoor waterpark of its kind in Northern Wisconsin. Our 10,000-square-foot enclosed waterpark offers aquatic thrills for kids of all ages, whatever the weather. The area offers an indoor-outdoor pool, a kiddie pool, indoor-outdoor hot tub and two body slides with completely enclosed tubes that carry our guests into the refreshing plunge pool. Use of the indoor waterpark is free for our hotel guests. Lockers are available for your belongings.

POOL HOURS

WATERSLIDE

Guests and visitors MUST meet the 48” height requirement to go down the bodyslides. Double riding is not permitted.

Hours vary. Please see waterslide hours posted in the waterpark or Front Desk.

The pool and waterslide will be closed in the event of inclement weather or storms.

Pools are open daily. Wisconsin State Law requires that children 14 years and younger be accompanied by an adult. Please remember to remove any DISPOSABLE DIAPERS from infants before entering pool. Swimming diapers are available in the Gift Shop. Do not bring glass or food items into the pool area. If you have forgotten your beach towel, we offer pool towels in the Waterpark.

The lifeguard and waterslide hours are extended on holiday weekends and for special events. The indoor Waterpark is open seven days a week, year-round. The public can enjoy our indoor Waterpark for a fee any day of the week! Call 1-877-9WATERS (1-877-992-8377) for more information on prices.

BIRTHDAY PARTIES

Our staff is happy to assist you with planning your child’s birthday party, with different packages to choose from. For more information on our birthday parties, contact the Front Desk.

SNACK BAR

There is a snack bar on-site in the Waterpark, offering casual food, pop, wine, beer and mixed drinks. No carry-ins please. Hours vary by season.

GROUP PARTIES/OUTINGS

Special pricing for groups. Great for school groups, church groups, clubs, organizations and corporate and family functions. There are several different packages to choose from. Call 1-877-9WATERS (1-877-992-8377) for more information.

OFF SEASON SUMMER/HOLIDAYS Monday - Sunday 9 a.m.
p.m. 8
- 9
a.m. - 10 p.m.
6

Dining

The Waters of Minocqua makes it easy for guests to enjoy an amazing dining experience without having to leave the hotel. Dine-in or carry-out options are available for all of our food outlets.

To access The Waters Pub Menu, scan this QR code.

The Waters Pub offers a variety of delicious burgers, made-to-orderpizza, appetizers and nightly specials. Eat-in or carry-out! Please call 715-358-4000 ext 4 for reservations or to order carry-out.

PUB HOURS

Tuesday - Saturday 5 p.m. - 9 p.m. Dine-In 5 p.m. - 8 p.m. Carry-Out

To access The Waters Coffee Shop Menu, scan this QR code.

The Waters Coffee Shop Proudly Serves Starbucks Coffee. Choose from a Latte, Espresso, Frappuccino, Mocha and much more! Coffee Shop Open

Daily from 6:00 a.m.9:00 p.m. Hours may vary by season and holidays.

7

Area Map

8

Bien Vie Collection

Featured Properties

The Cranberry Inn of Mercer

Charming motel, tiny cabins, located in Mercer, WI, situated directly on snowmobile & ATV/UTV trails and minutes from fishing, hiking, biking, skiing & snowshoeing.

5491 US 51 Mercer, WI 54547 info@cranberryinnofmercer.com

Lodging 715-721-4700

Dining 715-476-3451

The Waters of Minocqua

Beautiful Northwoods-themed resort located in Minocqua, WI that offers guests amenities such as a waterpark, arcade, Starbucks, restaurant, bar, group event facilities, and so much more.

8116 Highway 51 South Minocqua, WI 54548

Phone: 715-358-4000

Fax: 715-358-4010

thewatersofminocqua.com

Points of Interest

Campanile Center for the Arts since 2006, the Campanile Center for the Arts has been the “heart of the arts” in Minocqua. The Campanile Center for the Arts is a non-profit, regional Arts center with a service area stretching as far south as Merrill and north to the Upper Peninsula. Our mission is to develop, promote and support the arts in the Lakeland community through education, performance and exhibition. “If it’s at the Campanile, it’s going to be good” is a constant refrain heard at the Campanile Center. We pride ourselves on bringing an array of high quality artists to the Northwoods. Located at 131 W. Milwaukee, Downtown Minocqua. 715-356-9700. campanilecenter.org

Dr. Kate Museum depicts the country doctor, Dr. Kate Pelham Newcomb, and the vital role in the history of Wisconsin’s Great Northwoods. She is remembered as “The Angel on Snowshoes” for her dedication in reaching patients when the winter roads were impassable. Dr. Kate spearheaded a movement to build a hospital in tiny Woodruff. The lowly penny became the symbol of the project when local school children sought to collect a million of them for Dr. Kate’s hospital. Visitors can view the 1954 Ralph Edwards’ telecast of Dr. Kate: This is Your Life; learn the inspiring story of Dr. Kate, Angel On Snowshoes; view memorabilia from the 1953 and 1954 Million Penny Parades; learn the story of the World’s Largest Penny; view displays about Dr.

9

Points of Interest

Kate; and learn how a million pennies became a $20 million bequest which has made possible the Howard Young Medical Center in Woodruff. The museum is located at 923 2nd Avenue in Woodruff.

George W. Brown, Jr. - Ojibwe Museum & Cultural Center visitor tours, videos and beautiful dioramas depicting the four seasons of Anishinabe Life as it has been lived for centuries. Visitor hours are: May-October, Monday-Saturday 10 a.m.-4 p.m.; November-April, Tuesday-Thursday 10 a.m.-2 p.m.; and other times by appointment. 603 Peace Pipe Road, P.O. Box 804, Lac du Flambeau. 715-588-3333.

The International Snowmobile Racing Hall of Fame and Museum is located on Highway 70 one mile east of St. Germain and on the main snowmobile trails between the Minocqua and Eagle River area. The museum represents the rich and exciting history of the sport. Forty drivers and industry Hall-of-Famers are enshrined. Historic race sleds, photos, clothing and other memorabilia fill the museum. From the early race winners at Eagle River to the first winner of the Soo I-500 enduro race of Michigan, you will find dozens of interesting displays. Oval sprint, enduro, drag, hill-climb, sno-cross and water skip sleds and race videos can be found at the museum as well as current and historic racing videos. The gift shop features shirts, caps, jackets and racing videos. Museum hours are 9 a.m.-4:30 p.m. Monday-Friday 715-359-9917.

Wildwood Wildlife Park and Nature Center is home to over 750 mammals, reptiles, primates and birds. Visit the one and only Northwoods zoo. Located at 10094 State Highway 70 W, Minocqua. 715-356-5588.

Cedar Falls South on Highway 51, 5 miles to Oneida Street. Left at fork to Cedar Falls Road. Approximately 7 miles. This is the county’s only real waterfall, where the Tomahawk River first skids and then crashes down a raw rock channel.

Holiday Acres Recreational Park is located next door, within walking distance and open daily. Guided trail rides commence on the hour: gokarts, mini-golf and pony rides are also available. Reservations are accepted. Great family fun for all ages! 715-356-4400.

Lac du Flambeau Indian Bowl Pow-Wow is where

visitors have a chance to experience a traditional Indian Pow-Wow at the Indian Bowl in downtown Lac du Flambeau. Shows on Tuesdays in July and August at 7 p.m.

Minocqua Museum exhibits in the Main Gallery are changed every year. Features displays of Minocqua’s early days and people who made a difference in the history of the community. The Centennial Quilt and the Victorian living room are permanent exhibits. Open from early June-September. No admission charge. Milwaukee and Flambeau Street, Downtown Minocqua. 715-356-7666.

Minocqua Pontoon Cruises provides a relaxing, informative and safe pontoon cruise on the beautiful Minocqua Chain of Lakes. Information is available at the Front Desk and reservations are requested. The cruise offers history, points of interest and lots of wildlife.

Minocqua Winter Park and Nordic Center is the Midwest’s premier family cross-country ski center. Trails for all ages and abilities. Heated chalet and waxing areas, ski shop and instructors are available. Highway 70 W to Scotchman Lake Road, Minocqua. 715-3563309.

The Northwoods Wildlife Center, started in 1979 by veterinarian Rory Foster, is a not-for-profit corporation dedicated to the care and treatment of injured and orphaned wild animals. The building was opened in 1982. The Center treats several hundred animals each year, 40% of which are birds of prey and the rest are other birds, mammals and reptiles. 8683 Blumenstein Road, Minocqua. 715-356-7400.

Scheer’s Lumberjack Show A unique blend of Wisconsin lumbering history, world-class competition and comedy. 715-356-4050.

Woodruff Fish Hatchery is the largest, most modern warm-water hatchery in the world. The Woodruff Hatchery was established in 1900 and to date has produced millions of muskellunge, northern pike and walleye. In addition, suckers are hatched for forage to be used in the game fish rearing program. The outlet from Madeline Lake provides 2,200 gallons of water per minute for hatching operations. 8770 Highway J, Woodruff. 715-356-5211.

10

To access the digital The Waters of Minocqua Guest Directory, scan the QR code or enter the website. Each ad in the Business Directory links to the business’s website.

issuu.com/asj-publishing/docs/thewatersminocqua

11
12 asj-publishing.com Baraboo Office: PO Box 129, Baraboo, WI 53913 McFarland Office: PO Box 559, McFarland, WI 53558 © 2024 ASJ Publishing LLC 24JK07LW24 Unauthorized reproduction of this directory is prohibited.
13

WINGS

Choice of sauce: BBQ, Buffalo, Garlic Parmesan, Honey Garlic, or Sweet Asian Chili.

BAKED MAC AND CHEESE

Served with garlic toast, add chicken or bacon for $1.

DOUGH DROPS

Homemade dough deep fried and glazed with icing and streusel topping.

SALAD

Crisp lettuce, tomato, black olives, shredded cheddar, and onions with your choice of Italian, ranch, French, or Thousand Island dressing.

STARTERS

Chicken Tenders: Served with our homemade ranch or BBQ sauce.

Billy Bread: SM, LG Fresh baked dough, specially blended garlic butter, and mozzarella cheese with a side of pizza sauce.

Cheese Curds: Wisconsin’s finest, deep fried.

Garlic Curds: Breaded and served with our homemade ranch or pizza sauce.

Onion Rings: Served with our homemade ranch.

SPECIALTY PIZZA

Fire In the Hole Pizza: BBQ sauce, ground pork sausage, onions, jalapeños, and crushed red pepper.

BLT Pizza: Canadian bacon, bacon, lettuce, tomato, cheddar, and mozzarella.

Deluxe Pizza: Sausage, pepperoni, mushrooms, green peppers, and onions.

All Meat Pizza: Italian sausage, pepperoni, Canadian bacon, and bacon.

Taco Pizza: Taco meat, lettuce, tomato, taco chips, cheddar, and mozzarella.

Vegetarian Pizza: Mushrooms, green peppers, onions, tomatoes, and black olives.

BBQ Chicken Pizza: BBQ sauce, chicken, cheddar, and mozzarella.

Chicken Bacon Ranch Pizza: A blend of mozzarella and cheddar cheese. Additional toppings available.

Mac and Cheese Pizza: A blend of mozzarella and cheddar cheese. Additional toppings available.

TO-GO BEVERAGES

Are available.

14
WE DELIVER Gluten Free Available Mention this ad to get 10% off your order. DINE IN OR CARRY OUT • 715-356-5200 Located just south of The Waters on Highway 51 8023 Hwy 51 • Minocqua, WI 54548 See our FULL MENU at minocquapizza.com

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.