ECN January 2018 by All Things Media

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SPECIAL FEATURE: WHOLESALERS & DISTRIBUTORS

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SPECIAL FEATURE: CIRCUIT PROTECTION & SWITCHGEAR

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GEWISS’ BRIGHT FUTURE GEWISS is continuously evolving its LED lighting range. GEWISS’ lighting business continues to grow and evolve. With over 40 years’ experience manufacturing low voltage energy solutions and building a reputation in the UK as a quality brand for industrial plugs and connectors, enclosures and power protection products, its international lighting division continues to evolve, with a focus on LED. GEWISS has supplied many LED lighting projects in the UK and internationally, as well as large factories and workshops and smaller businesses. The fittings are easy for contractors to install, while meeting customers’ requirements for energy efficiency and the optimal lumen output.

“The compact design is fitted with the latest LED technology.”

Winner of the international Red Dot award for product design, Smart [3] is a range of high-efficiency, watertight LED luminaires – the only fitting of its kind rated to IP69, making it dust-proof and suitable for cleaning with high pressure hot water jets. The compact design is fitted with the latest LED technology, providing energy savings of up to 50%. Designed for installations with a ceiling height of around 5m, Smart [3] has high impact resistance. Sealed and ready-to-fit for a plug and play installation, traditional fluorescent fittings from 2ft 18W single through to 5ft 58W twins can be replaced quickly and easily.

Robust yet slim-line and energy efficient, Smart [3] is an ideal solution for food processing facilities, multi-storey car parks, plant rooms, loading bays, workshops and supermarkets, and demanding environments with a high degree of humidity or dust. The lightweight fitting comes in three sizes – 800/1,200/1,600mm – and with a through-wiring option to create a continuous strip of light. It is available with an opal or transparent diffuser. A five-year warranty comes as standard with these fittings, with extended warranties available on request. GEWISS’ lighting ranges continue to evolve – look out for exciting developments in 2018.

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CONTENTS VOLUME 38 NO. 01 • JANUARY 2018

CONTENTS…

Special features: Circuit Protection & Switchgear 34

Will 2018 be the year we embrace smarter and safer circuit protection, asks Jim Hutchison, national sales manager at Crabtree.

With the highly anticipated publication of the 18th Edition Wiring Regulations, Mark McCall, category manager at Rexel, looks at the impact of the potential changes the edition will bring in relation to circuit protection.

Deepak Sharad, category marketing manager for residential at Schneider Electric, explains how to protect customers with quick and clean circuit protection.

Regulars 4 Editorial

20 Competition

Ringing in the new year.

6 Industry News What’s going on at the start of 2018?

12 Contract News A round-up of the latest contracts.

16 Training New apprenticeship standards, college partnerships and more.

Win two National Trust family memberships, courtesy of Timeguard.

22 Project Focus Aico has recently upgraded the fire alarm systems of two independent living schemes based in Nottingham. Here, Aico explains how the new integrated systems are offering the residents maximum fire protection.

52 Company Showcase What has 2018 got in store for new products and services?

18 Key Issue Christian Hadley, head of product marketing for Glen Dimplex Heating & Ventilation, explains what Lot 20 of the Energy Efficiency Directive means for contractors.

Features 24 ED&I 2018

Wholesalers & Distributors 42

Wholesalers must insist on industryrecognised test data, says Michael Morrison of Light Efficient Design UK Ltd.

Mark Rasbuary general manager – national accounts and projects, CEF, takes a look at the changing needs of the electrical sector, and how CEF is developing in-line with changing regulations and the rise of Industry 4.0.

Apex Supply Chain Technologies explains how CED distributor Royal Wholesale Electric is using its smart bin solution technology to enable new business opportunities.

30 Smart approach

Save the date for the Electrical Design and Install Expo 2018.

26 Getting technical Jerry Singleton of The Technical Department sits down with ECN to talk about his long career in the electrical contracting sector.

28 Bright sparks Taking place at the Skills Show, the 2017 SkillELECTRIC final put the technical prowess of a number of young electricians to the test. Kate Wilson reports.

With the General Data Protection Regulation (GDPR) due to be implemented next year, Matthew Bryars, co-founder and CEO at Aeriandi explains how smart meters will drive smarter security.

32 Investing in the future Mark Krull, director of Logic4training, outlines the importance and advantages of staff training within the electrical sector.

Paul Dawson, commercial director of electrical accessories specialist, Niglon, discusses the importance of a collaborative approach between suppliers and wholesalers and the need for an agile supply chain that can support contractors’ requirements.

Telecoms & Enclosures 50

How important are enclosures to an efficient and effective installation? Hylec outlines the importance of rhe right specification.

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21/12/2017 15:01

Image courtesy of Jay Huang, CC BY 2.0

EDITORIAL

RINGING IN THE NEW YEAR

he traditional way to start the new year is with a set of resolutions. Gym memberships skyrocket, people swear off the booze, and all manner of new leaves are turned over for a fresh start. The problem comes in sticking to these lofty intentions. We’re not really doing anything quite so revolutionary at ECN HQ – we’re all about evolving and improving as we go. We want to ensure ECN remains a platform for opinion – driving change, innovation and best practice in the industry. We think the magazine has a crucial role in sparking conversation and new thinking among

Kayleigh Hutchins, Editor

those working within the sector, from people at the front lines to those innovating behind the scenes. From January 1, all local space heaters manufactured for sale in the EU will have to comply with Lot 20 of the Energy Efficiency Directive – you can find out more about how this might affect you in this issue’s Project Focus. Lot 20 kicks off a year that will be full of changes to regulations and legislation, and with the skills gap still bearing down on the sector and smart technology becoming increasingly ubiquitous, it’s important that we meet these challenges head on. This issue, you’ll find the save the date for the Electrical Design and Install Expo (ED&I) 2018. Back

once again and with a new and improved format, the show will be taking place on November 14-15, 2018. ECN will be taking up its place as media partner for a second year running, so keep an eye out for interviews with speakers, seminar synopses, and a breakdown of what you can expect to see at this year’s show in future editions of ECN. As always, if you have any ideas for future articles or features, or just want to send me a letter or opinion piece, please don’t hesitate to drop me a line at Kayleigh@allthingsmedialtd.com. I’m always eager to hear what you have to say. I’d like to wish everyone the very best for 2018 – let’s make this year even better than the last!

Average net circulation Ist January 2016 to 30th June 2016:

10,016 ECN charity of choice The editor and publishers do not necessarily agree with the views expressed by contributors nor do they accept responsibility for any errors in the transmission of the subject matter in this publication. In all matters the editor’s decision is final. Editorial contributions to ECN are welcomed, and the editor reserves the right to alter or abridge text prior to the publication. Published monthly by All Things Media Ltd., Suite 14, 6-8 Revenge Road, Lordswood, Kent ME5 8UD Tel: 01634 673163 Fax: 01634 673173 Overseas Subscription Rates: Europe £60.00; Rest of World £70.00 Copyright © 2017, All rights reserved Printed by Pensord, Tram Road, Pontilanfraith, Blackwood, NP12 2YA

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EDITOR KAYLEIGH HUTCHINS E: kayleigh@allthingsmedialtd.com GROUP ADVERTISEMENT MANAGER KELLY BYNE T: 01634 673163 E: kelly@allthingsmedialtd.com

BUSINESS SUPPORT ADMINISTRATOR CAROL GYLBY T: 01634 673163 E: carol@allthingsmedialtd.com

STUDIO MANAGER BEN BRISTOW T: 01634 673163 E: ben@allthingsmedialtd.com

MANAGING DIRECTOR DAVID KITCHENER T: 01634 673163 E: david@allthingsmedialtd.com

DESIGNER JON APPLETON E: jon@allthingsmedialtd.com

ACCOUNTS T: 01634 673163 E: susan@allthingsmedialtd.com

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INDUSTRY NEWS SPRINTER CROWNED VAN OF THE YEAR AT COMMERCIAL FLEET AWARDS The Mercedes-Benz Sprinter has been crowned Van of the Year at the Commercial Fleet Awards, held on November 30 at the Hilton Metropole, Birmingham. The Commercial Fleet Awards are judged by a panel of industry experts, including van operators themselves, who use these vehicles in their daily work. “The win for Sprinter is a good indication of fleet opinion – it is beloved by many companies operating in a multitude of industry sectors,” commented the judges. “The judges rated the Sprinter highly within its category and it continues to be a very strong contender, despite being due for replacement next year. Sprinter remains for many industries the vehicle of choice for fleet.” Steve Bridge, managing director, Mercedes-Benz Vans UK Ltd, added, “For Sprinter to receive the highest honours in its final full year of production is testament to the service this vehicle dutifully carries out for thousands of owners and operators, who consistently trust in us and our vehicles to keep their businesses moving. I am proud to oversee our business in the UK and am thankful for the ongoing support and commitment that our customers continue to make in our products, services, and people.”

NOT ENOUGH FUNDING FOR ELECTRICALLY HEATED HOUSEHOLDS, SAYS DIMPLEX Upgrading outdated static electric storage heaters in half a million electrically heated homes could help to close a combined fuel poverty gap of £160 million every year, but they are being excluded from energy efficiency improvement programmes, according to a new report by Glen Dimplex Heating & Ventilation. More than 3.2 million households in England and Scotland are fuel poor according to official statistics, causing stress, illness and worse for those living in them. Around 15% of these – almost 500,000 households – use electricity to heat their homes and are paying over the odds for their heating because of a legacy of ageing electric storage heaters and incorrect specification. Despite this, government incentive schemes are failing to offer the funding needed to support heating system upgrades in electrically heated homes with modern, smart appliances that can slash heating bills. According to the report, the average annual fuel poverty gap in England – the difference between a household’s typical energy bill and the value that their bill would need to be in order for that household to come out of fuel poverty – is £353. Chris Stammers, head of insight for Glen Dimplex Heating & Ventilation, said, “Invariably the issue is the cost of installation – very few homeowners in fuel poverty can afford the upfront cost to install a new heating system, whilst private and social housing tenants have no choice but to use the heating system they have been given. “Those with gas central heating systems have access to a number of funding programmes designed to facilitate heating upgrades to improve the energy efficiency of the property, but there is not currently enough support for electrically heated homes. “For the majority of these properties, switching to gas is not an option. It is either not physically possible or not viable because of the huge costs involved. “Instead, by extending funding support to electrically heated homes, we could facilitate hundreds of thousands of additional electric heating upgrades. We could replace the ageing storage heating systems and address those incorrect specifications which are contributing to a fuel poverty gap of around £160 million.”

FIRE ANGEL LAUNCHES ‘CHECK THE DATE’ CAMPAIGN Two Birmingham musicians have joined forces with fire alarm manufacturer, Fire Angel, to support their ‘Check the Date’ campaign with the launch of a charity single. Fire Angel’s Check the Date encourages homes throughout the UK to check their smoke alarms every year. Smoke alarm sensors will degrade over time, leading to a reduced sensitivity in detecting heat or smoke. As a result, fire alarms need to be replaced every 10 years. The charity single, Never Be Alone, has been written and produced by Andy Lawrence Flynn, 32, and Dan Hodges, 34, and was recorded at Attic Music. When composing the song, the duo wanted to create a piece that reminded people that the smoke alarm is a guardian angel of the home. Speaking of the single launch, Jess Pennington, campaign manager for Fire Angel, said, “The Check the Date campaign aims to make people aware of the importance of fire safety in the home, especially in the run up to Christmas when candles and decorative lights become more prevalent in the home. “Unfortunately a majority of burns incidents occur in the home, but the risk of a fire incident can be dramatically reduced by regularly checking and replacing a fire alarm. In order for a smoke alarm to be certified to European safety standards, they need to have a replace-by date on the alarm. “All funds from the single will go to the Children’s Burns Trust and we hope that the money raised will allow them to continue supporting victims of fire.” The single costs £0.99 and is available to download now from Spotify and iTunes. All proceeds will go to the charity.

UK ONLINE SALES OF ELECTRICAL PRODUCTS WORTH £1.3BN, SAYS REPORT In 2017, the market for online distribution of electrical products was estimated to be worth £1.3 billion, having grown by almost 300% on 2012, according to a new report recently published by AMA Research. This can be compared to growth of 20% within the overall electrical products market over the same period. Online sales are now estimated to account for around 8% of the overall electrical products distribution market, says the report. This significant growth can be attributed to the fact that leading wholesalers, as well as both trade and DIY distributors, have expanded their internet presence in recent years, launching transactional websites and starting to move towards ‘omni-channel’ services. The increasing use of click and collect has also made a significant difference to the way contractors purchase, allowing them to combine the convenience of on-site ordering with convenient collection options. The report states that the largest distribution channels with regards to sales of electrical products are direct from manufacturers and via electrical wholesalers, while merchants and other trade distributors, such as HVAC specialists, are also significant in this market. In terms of online sales, the most significant distributors of online sales are ‘internet only’ distributors, with around 42% of the market. In general, the distribution market for electrical products is starting to move towards ‘omni-channel’ distribution, whereby customers can access information, goods and services via multiple platforms and channels within one transaction, with a focus on the overall customer experience. The full report – The Electrical Products Distribution Market Report, Online Focus, UK 2017-2021 Analysis – is published by AMA Research, and is available online at www.amaresearch.co.uk.

LIA AND BSI ANNOUNCE LIGHTING CERTIFICATION The Lighting Industry Association (LIA) and the BSI Group (British Standards Institution) have announced the intention to bring the lighting industry a new product verification scheme that will carry the BSI Kitemark. This builds on the agreement, announced in July, which allows customers of both organisations to benefit from mutual expertise and specialisms, thus providing a joined-up approach in offering services to the industry. The scheme will give the industry a third party verification scheme, which includes product performance as well as safety. The certification will ensure not just the safety of the product but also the manufacturer’s performance claims. As part of the new joined-up approach, the testing and auditing of products can be performed at the LIA’s laboratory in Telford. The combined approach in bringing this scheme to market aims to be fundamental in the future development of the lighting industry, helping it to face new challenges in terms of quality, safety and providing trusted market assurance.

6 | January 2018

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INDUSTRY NEWS VOLKSWAGEN TEAMS UP WITH DRIVING FOR BETTER BUSINESS

ACI FINDS UNSAFE CABLE FOR SALE IN UK Dangerous flexible cord cable that could cause injury or death has been found on sale in the UK following random market place sampling by the Approved Cables Initiative (ACI). The cables, manufactured by Italian company Triveneta Cavi, failed the British and European Standards flex test, exposing copper conductors. The ACI is warning that the exposed strands of copper conductor could come into contact with the user and makes them extremely dangerous. The three core 1.5 sqmm cords could potentially be fitted to vacuum cleaners, electric drills and extension leads, all of which are exposed to constant flexing during their everyday use, says the ACI. The ACI believes that the exposed copper conductor strands which penetrated the PVC insulation and sheathing during the test could cause serious electric shock or even death if they come into contact with a user. Tests of cable samples were commissioned by the ACI and carried out by three independent sources. All showed similar results. Other non-conforming results were also noted but the exposed copper conductors were deemed to be, by far, the most dangerous failing of the tested cable. All cable samples failed flex tests under BS EN 50525-2-11 2014. The ACI has contacted Triveneta Cavi to advise of the serious nature of the failures and to request a voluntary withdrawal of the affected product from the market place. It is understood that Triveneta Cavi is investigating the matter. The UK’s Regulatory Authority has also been contacted to report the matter under the Low Voltage Directive. According to the ACI, the samples of Triveneta flexible cords which were tested were marked with the manufacturer’s identification ‘La Triveneta Cavi’ and carried a 2016 manufacturing date. They were also marked with the IEMMEQU <HAR> approval mark. The flexible cords, which have so far been tested (and subsequently failed), were orange and white in colour – however the particular colour of these cords would not cause these failures, therefore all colours should be treated with great caution, says the ACI.

Volkswagen Commercial Vehicles, which in June became the first van manufacturer to fit autonomous emergency braking (AEB) systems as standard to all its vans, has teamed up with Driving for Better Business to support a series of events designed to demonstrate the benefits of crash avoidance technology to fleets. There are hundreds of thousands of injuries on the roads every year as well as millions of collisions that result in expensive damage to vehicles and property, and prevent businesses functioning effectively. Advanced Driver Assistance Systems (ADAS) are proven to reduce collisions and costs, yet take up of these systems – on cars as well as commercial vehicles – in the UK is poor. One barrier is a lack of customer knowledge about what systems are available, how they work, as well as the benefits ADAS can bring to a fleet.

Driving for Better Business is a long-term campaign which works in association with Highways England and RoadSafe to raise awareness of the importance of work-related road safety in the business community and public sector by using advocates drawn from these communities to promote the business benefits of managing it effectively. The first two events were fully subscribed and took place earlier this

REHAU ENGINEER WINS YOUNG MANUFACTURER AWARD REHAU technical support engineer Michael Agyeman has been awarded the BEAMA Young Manufacturer title. The 25-year-old was presented with the award at the BEAMA and GAMBICA Annual Lunch in Central London on November 29 in recognition of his achievements in developing Building Information Modelling (BIM) content for REHAU’s cable management and plumbing products. As part of this work, Michael has set up an international BIM working group of experts from across the world to share information and best practice, created a series of ‘how to’ videos to help UK customers use REHAU’s BIM content, and developed a BIM performance specification for service providers. Michael’s research into new ways of modelling heating and plumbing systems has also been used to create a new method to graphically present underfloor heating systems. This has become a unique selling point when REHAU tenders for underfloor heating projects with a requirement for BIM. Michael was shortlisted alongside three of his peers for the award, which recognises people aged up to 25 who have excelled in research and development, process engineering, marketing, customer service or team work. He said, “I am delighted to have been named BEAMA Young Manufacturer. It’s a fantastic honour to have been recognised by the industry for the hard work that’s gone into the BIM project. It has been a great journey so far – even with its own hurdles – however the year ahead will see more and more focus on BIM, which I’m excited to be a part of.”

NICEIC AND ELECSA PRODUCE CONSUMER LAW BOOKLET FOR ELECTRICAL CONTRACTORS NICEIC and ELECSA have produced a free publication for electrical contractors designed to keep them on the right side of consumer law. The booklet Consumer Law for Electrical Contractors was developed in partnership with the Dispute Resolution Ombudsman (DRO). It provides contractors with clear and straightforward guidance in relation to their obligations under the Consumer Rights Act 2015. Judith Turner, senior ombudsman at DRO, authored the booklet. She said, “When any tradesperson offers to provide a professional service to a customer, they are automatically entering into a contract that is covered by the Consumer Rights act 2015. “It is important contractors are aware of their own responsibilities if they want to avoid any unwanted disputes with customers.” Copies of the booklet can be found on the NICEIC and ELECSA customer portal.

year, with delegates learning about the variety of systems available and experiencing ADAS in action, as well as understanding the business case for these technologies and their impact on repair costs. A further two will be held on March 20 and 21 2018 at Thatcham Research’s Upper Heyford Proving Ground in Oxfordshire. For details and to reserve a place, visit www.drivingforbetterbusiness.com/ stopthecrash.

FIRST JIB PREFERRED TRAINING PROVIDERS ANNOUNCED Birmingham Electrical Training, DCET Training (part of the Focus Training Group) and JTL are the first organisations to be accredited under the new JIB Preferred Training Provider scheme, which endorses providers who achieve the highest standards of training across the electrotechnical industry. DCET and Birmingham Electrical Training, based in the South West and West Midlands respectively, are the leading private training providers in their regions, whilst JTL – the largest training provider in the industry – recruits apprentices across England and Wales. Each apprentice who trains with these providers becomes a JIB Registered Apprentice, giving them access to benefits from the JIB including ECS cards at every stage of their training, employment support, funding and other discounts. Steve Brawley, chief executive of the JIB, commented, “The JIB has introduced the Preferred Training Provider scheme to promote those providers who achieve the highest standards. It is heartening that both national and regional providers have each been able to reach the very demanding benchmarks we have set. I would encourage other organisations who wish to qualify as a JIB Preferred Provider to look at the criteria and submit their applications.”

January 2018 | 7

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INDUSTRY NEWS ELECTRICANS WARNED TO PREPARE FOR ULEZ CHARGE

MOVERS & SHAKERS…

Electricians working in Central London are being warned to check if their vans are liable for the new T-Charge – and to prepare now for the upcoming Ultra Low-Emission Zone (ULEZ) coming into effect on April 8 2019. The warning comes from commercial vehicle rental specialist Enterprise Flex-E-Rent. It advises that these charges could cost businesses hundreds, even thousands, of pounds if they own older vehicles and drive them into the capital. Introduced last month, the T-Charge applies to all vehicles entering the Congestion Charge zone and means an extra £10 a day for vans that don’t meet the Euro IV emissions standard. This is most likely to hit anyone driving vans registered before 2006. The ULEZ, which comes into force in 18 months’ time, is even stricter and means an extra £12.50 daily charge for businesses with diesel vans that don’t meet the Euro VI standard. Many vans registered before 2015 will not be Euro VI-compliant. Given that the average van on UK roads is more than seven years old, the ULEZ charge could affect hundreds of thousands of British van drivers. Danny Glynn, managing director of Enterprise Flex-E-Rent, commented, “Vans are essential for keeping the building and electrical industries mobile, especially in the South East. However, many businesses working in London need to check now if their vehicles are Euro IV-compliant, or else they’ll get hit by the T-Charge with every trip into the Congestion Charge zone. The ULEZ is even more likely to affect those businesses because it requires much newer vehicles with the Euro VI standard.”

MAJOR UPDATE FOR PAS 91 PAS 91, the standard question set for construction industry prequalification, has just had a major overhaul. The updated document, which is already used for public sector and other procurement enquiries, aims to cut out unnecessary prequalification paperwork. According to ECA director of business Paul Reeve, who helped produce the new version, “The updated PAS 91 is likely to be a real help to any buyer who wants to know about the general capabilities of their suppliers, based on a set of ‘good practice’ industry questions. “The new version reflects the requirements of CDM 2015, which should also help to reduce the time and effort that suppliers have to put in to show their basic health and safety capabilities.” PAS 91 was launched by BSI in 2011, as a draft industry standard for construction. Since then, PAS 91 has been seen increasingly as the route to simplifying ‘desktop’ supplier assessments, notably of health and safety capability but also other essential areas. With the re-issuing of PAS 91, Safety Schemes in Procurement (SSIP), the umbrella scheme for many of the leading health and safety assessment bodies, will cross-recognise the updated health and safety questions, in order to reduce wasteful assessment activity.

Delivering Innovation

Sulzer has appointed Janice Fillinger as its sales manager covering the US market. Janice will be responsible for medium and high voltage coil sales as well as developing new business. J S Wright has appointed a new finance manager, John Stevenson. Based at J S Wright’s head office in Aston and also serving its Bristol and London offices, he was previously an audit senior for the Birmingham office of J S Wright’s accountants, MHA Macintyre Hudson. NormaGrup UK Technology has added two business development executives to its senior team as the company expands its activities in the UK lighting industry. Noel Brassey is a member of the Society of Light and Lighting and an affiliate member of CIBSE. Graham Tester, whose background is in electrical engineering, joins from Eaton Electric.

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A little something

TO PROVE YOU’RE ON ANOTHER LEVEL Do you hold an ECS Installation or Maintenance Electrician card and the current edition of the Wiring Regulations? Get recognised as an ECS Registered Electrician. The ECS Registered Electrician status has been launched by the JIB to raise standards across the industry and recognise electricians who are working at the top of their game. Why become a Registered Electrician? • Get a well-deserved endorsement for your professionalism and skills • Increase your status and credibility in the industry • No extra cost for existing cardholders For more information visit:

www.registeredelectrician.uk

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COVER STORY

Smart [3]

SMART SOLUTION Gewiss explains how its new Smart [3] IP69 watertight LED luminaire is the ideal replacement for 2ft, 4ft and 5ft fluorescents.

W Rated to IP69, Smart [3] is an ideal solution for a variety of environments, from supermarkets to warehouses

inner of the international Red Dot award for product design, Smart [3] from electrical and lighting manufacturer GEWISS is a range of highefficiency, watertight LED luminaires – the only fitting of its kind rated to IP69, making it dust-proof and suitable for cleaning with high pressure hot water jets. The compact design is fitted with the latest LED technology providing energy savings of up to 50%. For installations with a ceiling height of around 5m, Smart [3] has high impact resistance. Sealed and ready-to-fit for a plug and play installation, traditional fluorescent fittings from 2ft 18w single through to 5ft 58w twins can be replaced quickly and easily.

Robust yet slim-line, Smart [3] is an ideal solution for food processing facilities, multi-storey car parks, plant rooms, loading bays, workshops and supermarkets, and demanding environments with a high degree of humidity or dust. The lightweight fitting comes in three sizes – 800/1,200/1,600mm – and with a through-wiring option to create a continuous strip of light. It is available with an opal or transparent diffuser. Patented by GEWISS, Smart [3] is designed, developed and manufactured in Italy. The range complements GEWISS’ award-winning Smart [4] LED high-bay, low-bay and flood lighting. A five-year warranty comes as standard, with extended warranties available on request.

Compact yet durable, Smart [3] can offer energy savings of up to 50%

A closer look at Smart [3] In addition to its exceptional IP ratings, Smart [3] offers many outstanding technical features in a single LED luminaire. • High impact resistance rated to IK08 • -30°C to 50°C operating temperature • Up to 130 lm/W • Plug and play • L80B20 60,000 • CRI of 80 • High efficiency LEDs • Choice of optics • Through-wiring versions • Emergency versions

Gewiss UK Ltd, www.gewiss.com

10 | December 2017

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SMART [3] Excellent performance.

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Smart [3] is the new range of watertight LED luminaires. Ideal for lower ceiling installations (around 5 metres), and patented by GEWISS, the range has been designed, developed and manufactured in Italy. Versatile with a slimline design, extremely low energy consumption, high resistance to impact and a protection rating of IP 66/69, Smart [3] is so quick and easy to install.

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20/12/2017 10:26

CONTRACT NEWS REL COMPLETES £1.5M ELECTRICAL PROJECT REL Electrical has completed a £1.5 million electrical contract at a new £35 million mixed use scheme in London. Designed by Sheppard Robson and built by Bouygues UK for developer Linkcity, the Ebury Centre combines educational facilities and a 10-storey residential development on a site next to Ebury Bridge, London. REL has completed the installation of electrical services at the new 5,200 sqm University Technical College (UTC). The facility will provide space for 550 pupils and includes workshops for engineering, gym and sports facilities and a large outdoor terrace. Kershaw Mechanical Services awarded REL the contract, which has seen the team install power, lighting, security systems and access control as well as 120 solar panels on the roof. Toby Buckley, managing director of REL said, “This was a tight programme that had to be completed within 10 months. “We also had to ensure that the electrical elements met the high environmental targets as the UTC has been designed to meet the BREEAM Excellent standard. This has resulted

CP ELECTRONICS INTEGRAL TO FLAGSHIP OFFICE REFURB

in a low-energy lighting system and extensive use of photovoltaic panels providing 12% of the energy requirements.” Sunil Rana, project director at Bouygues UK, added, “REL’s technical support, teamwork and can-do approach were key factors in the success of this project. The team was very helpful throughout and we look forward to working with them again.“ The UTC sits alongside 47 residential units, which will be completed in early 2018. REL is also carrying out the electrical works for this part of the scheme.

MCCANN BEGINS WORK ON CALDERDALE STREET LIGHTS Civil and electrical engineering firm McCann has begun work on a £25 million contract to replace and maintain street lighting across Calderdale, Yorkshire, which will see the Nottingham-based company working in the area until at least the year 2025. The McCann team will be responsible for replacing around 19,000 LED lanterns and 9,000 lighting columns, and will carry out all the lighting and electrical design, associated ICP (Independent Connections Provider) connections and civil engineering works in the area. In addition, McCann has also been contracted for the maintenance of both the existing and future asset portfolio, including fault repairs, cleaning of assets and emergency services for the street lighting infrastructure. Calderdale is the latest contract-win for McCann and the company is gaining an enviable reputation in the industry for its LED street lighting excellence in particular. McCann started 2017 with a similar contract-win for London’s second largest borough, Hillingdon, with the team commissioned to upgrade approximately 23,000 lanterns to LED and maintain 25,000 assets over a five-year period. The project was awarded to McCann following an evaluation by the council, which highlighted a comprehensive control management system (CMS), good industry practice and the company’s aspiration for long-term partnership working. McCann aims to enable the authority to see a huge reduction in both energy and maintenance costs – making a positive contribution towards the current carbon footprint and value-for-money for the taxpayer.

Cheltenham-based building services and engineering company ILEC IMEC has lowered its monthly electricity bills from £500 to just £20, thanks to the cutting-edge design of its new office, complete with lighting controls from CP Electronics. Following several years of growth, ILEC IMEC needed new premises to house its rapidly-expanding workforce, and research and development team. With the old premises no longer fit for purpose due to space constraints, ILEC IMEC wanted to make a statement with its new head office and sought input from CP. A key requirement of the project was that the new building needed to showcase the ILEC IMEC in the best possible light. However, with tight timescales on the project, which was scheduled to be carried out by ILEC IMEC over a 12-week period, close collaboration between the two businesses was necessary. In this case, CP’s Vitesse Plus lighting control system (VITP7-MB-DD) was selected as the solution to make the most of the natural light which entered in through the windows situated around the perimeter of the building. This allowed for lux levels to remain constant due to the presence of daylight dimming, helping to eliminate unnecessary energy usage when natural lighting could be favoured over artificial lighting. Equally crucial to the energy savings made possible throughout the project was the introduction of solar panels which accounted for a sizeable portion of the building’s overall energy requirements. The inclusion of ILEC IMEC’s own Thermarestor product further added to the electrical fire safety aspect of the building design, ensuring that the overall objective of creating a highly efficient, highly safe flagship building was met.

Enclosures from the smallest to the largest. ENCLOSURES

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POWER DISTRIBUTION

CLIMATE CONTROL

21/12/2017 12:24

CONTRACT NEWS HYLEC HELPS ILLUMINATE BLACKFRIARS BRIDGE Hylec connectors have been used in the relighting of Blackfriar’s Bridge in London. The City of London called in civil engineering company, JB Riney, to oversee a re-lighting project, who in turn quickly realised specialist expertise was required and contacted Armadillo LED. Armadillo engineers investigated Blackfriars Bridge and found that the LEDs in the under lighting installation were in fact still functioning, but were not illuminating because no current was reaching them. The connectors used in the installation had failed due to corrosion, water ingress and rust. They all needed to be replaced and the whole under lighting system re-wired completely. Armadillo’s technical director, Bart Gesner, said, “The solution clearly lay in sourcing the correct connectors – we decided to look for top-of-the-range waterproof connectors, certified to IP68, which definitely wouldn’t allow any water across the feed. We

were also looking for a clip in type connector and a choice of accessories.” When it came to choosing connectors for the project, Armadillo chose Hylec-APL as its trusted supplier, selecting a number of products from its proven TeeTubes range. All cables are hydroscopic to some degree and therefore absorb moisture that can collect inside the cable sheath, enabling it to move along its length and even crossing the terminations in the cable In addition to replacing the connectors, Armadillo had to remove some of the existing luminaire fittings located at the St Paul’s walkway northern end of the bridge that had also succumbed to the harsh conditions. These were replaced with Armadillo Lighting Chameleon RGBW LED linear bars, which are IP67-rated and have a 160° tilt bracket for flexible mounting on all surfaces, as well as intelligent temperature control and a dedicated DMX channel for white balance.

THORN LIGHTING ILLUMINATES OLD POST OFFICE Luminaires from Thorn Lighting have played an important role in the refurbishment of one of Newcastle’s best loved historic buildings, The Old Post Office. The project involved upgrading the 3,350m2 headquarters for NBS, which spearheaded the multimillion-pound refurbishment and regeneration of the Grade II listed building and has been housed there for a number of years. Thorn’s Planor suspended, Planor wall, Glacier LED and Chalice LED luminaires have been used throughout the project to provide a well-connected home for the modern occupier. The Old Post Office, which dates back to the 1870s and was at the heart of the 19th century development of the city, has undergone a £5.8 million refurbishment and redevelopment. The architects for the redevelopment project were JDDK Architects with the lighting design created by Armstrong Rhead Limited in conjunction with interior designers Ward

IT INFRASTRUCTURE

Robinson. The redevelopment has created a state-of-theart building with transformed office space and meeting rooms with extensive facilities for staff, including a gym within the building. Thorn’s Planor suspended edge-lit LEDs were selected as there was very limited ceiling void in the reception area, which made it impossible for recessed lighting to be installed. These fittings replaced a combination of metal halide high bay luminaires and Cat-3 louvred modular luminaires, all with conventional inefficient control gear that was neither energy efficient nor cost effective, providing poor light quality. Following its makeover, The Old Post Office won the Best Refurbished and Recycled Workplace at The Northern Awards Dinner of the BCO awards, which recognise the highest quality developments and sets the standard for excellence in the regional and national office sector.

SOFTWARE & SERVICES www.rittal.co.uk

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17.01.14 21/12/201715:20 12:24

CONTRACT NEWS LIGHT SHOW ON ZAGREB’S HENDRIX BRIDGE TRIGGERED BY TRAINS Philips Lighting has given the Hendrix bridge in Zagreb, Croatia, a unique lighting makeover, transforming the railway bridge with an LED light show that is triggered by trains passing over it. The 300m-long Zeleni Most (Green Bridge) spans the River Sava in the Croatian capital. Most people in the country simply know the bridge as the ‘Hendrix bridge,’ ever since graffiti with the surname

of the legendary rock guitarist Jimi Hendrix first appeared on the bridge in 1995. Philips Lighting worked with the Croatian lighting designer Dean Skira on the project. At night the bridge is bathed in white light, showing off its arch, spans and graceful design. However, as a train approaches, it is detected by a sensor and the white light fades to black, causing the bridge to seemingly disappear. Then, as the first coach behind the locomotive crosses the bridge, coloured lights come on in sync with the speed of the train crossing the bridge. Both the bridge and train are bathed in a moving ribbon of colour. As the train disappears the white light returns. The revitalised railway bridge makes the surrounding area more attractive for locals and visitors.

“The goal was to upgrade the visual identity of the city of Zagreb. It is part of our plan to enhance city life around the Sava river,” explained Ivan Babic, head of the infrastructural services department

for the city. “The innovative LED lighting highlights the grandeur, colour and the beauty of the bridge. It’s become a tourist attraction with people often stopping to take pictures in front of it.”

MARKHAM & GEORGE PROPERTY LIMITED LAUNCHED

HISTORIC WARSHIP SUPPLIED BY AEI CABLES GETS QUEEN’S BLESSING The biggest warship ever to be built in Britain has been commissioned by the Queen in an historic ceremony, with more than 1,800 miles of cables supplied by AEI Cables powering the vessel. The Queen visited the newly-built Queen Elizabeth Class Aircraft Carrier (QEC) in Portsmouth in a ceremony also attended by Princess Anne, Theresa May and the First Sea Lord Admiral Sir Philip Jones. At 65,000 tonnes, and at a cost of £3.1 billion, the QEC is the largest ever warship to enter service with the Royal Navy at three times the size of the Invincible Aircraft Carriers, with a second carrier, The Prince of Wales, still under construction. AEI Cables, based at Birtley in the North East, was responsible for the design, manufacture and delivery of a state-of-theart range of naval power, instrumentation and communications wires and cables. This order specified cables to Defence Standard 02-526 (NES526) and 02-527 (NES527) in various core and screen configurations, as well as cables to Defence Standard 61-12 Part 25 and Part 27, and wires to Defence Standard 61-12 Part 18. AEI Cables is already a supplier of defence cables and wiring products to naval fleets, including the supply for the Type 45 anti-air warfare destroyer programme for the Royal Navy to prime contractor BAE Systems, including control cables, weapons cables and medium voltage propulsion cables.

East Anglia based construction supplier Mick George Ltd and housebuilder Campbell Buchanan have announced the launch of Markham & George Property Limited. The new, separate trading company signals both businesses’ intent to continue their growth within their respective industries. Campbell Buchanan has been utilising many of the preparatory groundwork services supplied by Mick George Ltd for a number of years in developing high quality schemes throughout the Eastern region. It is this successful relationship between the two local organisations that has been the driving force behind the collaboration, with both parties able to contribute different, yet critical, skillsets to ensure the venture is a success. Both Campbell Buchanan and the newly created trading brand, Mick George Homes, will sit within Markham & George Property Limited. Although both will focus attention on creating unique developments in high quality locations, this venture will bring together the aspirational homes that Campbell Buchanan is known for, alongside the Mick George lifestyle homes. The company has begun work on a number of new sites to build bespoke design, traditional houses that will contain a mixture of homes from both brands in well located towns and villages. Markham & George have plans to sell in excess of 100 units in the first 12 months, with the first completions expected early March 2018. Toby Markham, chief executive of Campbell Buchanan said, ‘’We are delighted that we have brought together two companies with such deeply embedded cultures of quality, responsibility and integrity, after years of trading successfully together delivering developments throughout our region. The combined forces will allow us to pursue solid organic growth in the housing sector throughout our trading territories, as always, focusing upon the regeneration and development of previously used land.”

RITZ-CARLTON HOTEL GIVEN A LIGHTING MAKEOVER BY NULTY Nulty has recently completed work on the Ritz-Carlton Hotel, Astana, based in the Talan Towers, a high-end, mixeduse development in the capital of Kazakhstan. Talan Towers is situated on the left bank of Astana, in the heart of the business district. Forming the background of the main square, the towers have become a landmark for the city, providing a destination for business and leisure travellers. Working alongside design studio Blacksheep, Nulty has created two individual lighting design concepts: one for the all-day dining destination, MÖKKI, and the other for the penthouse sky bar, Selfie. Located on the third floor of the luxury development, all-day restaurant MÖKKI features a large open space encompassing different retail zones such as a bakery, deli and grill. The main dining area at the heart of MÖKKI is characterised by a curved timber dropped ceiling, illuminated by track-mounted spotlights, positioned within the soffit above. A feature marble wall wraps the perimeter of the space with carefully positioned LED lights integrated behind, washing light up to create a subtle perimeter horizon. Low-level lighting has been added to the shelves within the bakery and deli, with integrated LEDs in the joinery to illuminate the produce. The Selfie bar and restaurant is on the 18th floor of the tower. The space boasts panoramic views of the

city’s skyline, framed by floor-to-ceiling windows. The dark interior design is lifted by high ceilings that feature deep recessed downlights to provide an intriguing dining experience. The lighting is purposely refined throughout to encourage intimacy and emphasise the breathtaking views. Nulty’s associate lighting designer, Anna Sandgren, commented, “Both hospitality areas use light in a very different way. We created a bright and welcoming space within MÖKKI, highlighting surfaces and playing with textures and finishes, whereas the Selfie bar and restaurant needed a scheme that created mood and drama, adding to the exclusivity of the space.”

14 | January 2018

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21/12/2017 12:25

EASIER. SAFER. FASTER. You’d be amazed what a little RCBO can do. The Starbreaker Miniature RCBO can save you space, time and money. It can make installation easy, plugging right into the fully insulated busbar. It can cut testing time by removing the need to disconnect the circuit. But best of all, it makes the safe…safer. By switching off the live and neutral, it totally isolates faulty circuits and appliances – meaning you can reach the highest safety standards, all with one clever little RCBO.

Discover how Starbreaker Miniature RCBOs make safe homes safer at www.electrium.co.uk/products/crabtree

Electrium 3453 Untitled-7 1 Crabtree Advert 340x244 REPRO.indd 1

13/12/2017 15:50 10:15 13/12/2017

TRAINING

NEW APPRENTICESHIP STANDARD ANNOUNCED FOR SECTOR Attracting talented newcomers keen to launch careers in wholesale and merchant businesses was at the heart of a recent event to announce a brand new apprenticeship standard for the sector – Trade Supplier Level 2. Hosted jointly by the Electrical Distributors’ Association (EDA) and the Builders Merchants Federation (BMF), over 50 guests from employers and training providers were joined by representatives from Ofqual (Office of Qualifications and Examinations Regulation), the Institute for Apprenticeships and the government’s Education and Skills Funding Agency. This launch marks the culmination of two and a half years’ work by a group of employers, large and small, working together as ‘trailblazers’, initially led by EDA and its members, who were joined later by the BMF and some of their leading members. The apprenticeship is tailored specifically for new recruits to any B2B wholesaler or merchant business involved in selling goods and services between manufacturers and their skilled trade customers, including electro-technical, plumbing, timber, or general building supply sectors.

Chair of the trailblazer group, Vicky Ordish, learning and development business partner with Rexel UK Ltd said, “It’s fantastic news to receive official approval for the Standard, and to have the Standard and Assessment Plan published. It is testament to the hard work and commitment of our trailblazers. “We’ve ensured that this one-year apprenticeship is a rigorous programme of training in all aspects of a typical wholesale branch. The end-point assessment includes online tests, real-life practical observations and a professional discussion, with candidates achieving a pass, merit or distinction. This is all designed to provide apprentices with the essential skills and knowledge from which to progress their careers.” Margaret Fitzsimons, EDA director, added, “Created by wholesalers for wholesalers, this new entry-level apprenticeship reflects the substantial commitment and knowledge sharing from across the building, timber and joinery, kitchen installation and electro-technical sectors. It has been a pleasure to work with similar trade associations and their members to pool our significant wholesaling experience.”

NEXT ISSUE

Test & Measurement

Commercial Vehicles & EV Infrastructure

Insurance

NEXT TIME… In addition to its regular range of news and viewpoints, the February issue of ECN will contain special features relating to test and measurement, commercial vehicles and EV infrastructure and insurance. The features will include articles and information from major companies, providing a range of information about the latest issues and technological developments affecting the sectors. For electrical contractors, the features will prove to be a valuable reference point for all that is happening within this area.

To make sure that you don’t miss this major opportunity to advertise your products to ECN’s 40,000 readers, call Kelly Byne on 01634 673163 / kelly@allthingsmedialtd.com

Training.indd 16

21/12/2017 14:46

TRAINING ACCOUNTANCY APPRENTICESHIP ADDS UP FOR CEF Following the introduction of the Apprenticeship Levy, CEF has enrolled ten members of its UK finance team on a range of professional accounting qualifications as a result of the company’s use of the levy. Located across a number of locations around the country, with five in its head office at Kenilworth and five other young professionals around the business, the CEF team will gain up-to-date knowledge in a learning environment. Tom French, one of the new apprentice accountants at CEF, said, “I looked at university as a spring board to a professional career in accountancy. Having considered the advantages of combining learning with my role at CEF, acquiring real and practical financial experience as well as achieving exactly the same professional qualification without paying off student loans for the next ten years is certainly the right route for me.” Employers with a wage bill of over £3 million fall within scope of the levy. Employers with a wage bill of under £3 million can access apprenticeship training under a different set of funding rules, with a maximum contribution of 10% of the apprenticeship cost required from the business and financial incentives to engage young people.

SCREWFIX PARTNERS WITH YEOVIL COLLEGE Trade retailer Screwfix has partnered with Yeovil College to launch a pilot course covering core construction skills for year 10 and 11 pupils. The course aims to educate young people about a successful future in the trade before leaving school. The Screwfix Construction Trade Academy course has been launched at a time when there is a widely reported construction skills gap and is believed to be the first of its kind in the UK. The 16 students studying the course will learn the foundations of bricklaying, plumbing, carpentry and electrical contracting. The Screwfix Construction Trade Academy course is City & Guilds qualified and will see the students gain valuable skills, as well as adding to their GCSEs and help towards gaining an apprenticeship after leaving school. The retailer has also invested in a new purpose-built site at the college. Work has started on the new ‘Screwfix Trade Skills Centre’ which will see the students benefit from a dedicated space, specifically designed to meet the needs of the future tradespeople training there. The centre opened in December and features two state-of-the-art work training areas, which have been designed to enable Yeovil College to meet the needs of its local and regional industries. With each training area having the capacity to train up to 20 students/apprentices at any one time, the students will attend the college for half day weekly sessions to give them a taster of life in the trades.

GRAND REOPENING Unit 8, Grand Union Trading Estate, Abbey Rd, Park Royal, London NW10 7UL Opening hours Mon to Fri 7:30 - 17:00 Sun 10:00 - 14:00

National Lighting Park Royal

Call us on 0208 963 7086 Click & Collect www.nationallighting.co.uk

Training.indd 17

21/12/2017 12:28

KEY ISSUE

UNDERSTANDING LOT 20 From January 1 2018, all local space heaters manufactured for sale in the EU must comply with a minimum efficiency standard under Lot 20 of the Energy Efficiency Directive. Here Christian Hadley, head of product marketing for Glen Dimplex Heating & Ventilation, explains what it means for contractors.

espite the uncertainty of Brexit, one thing remains constant across the EU – our need to use energy more efficiently. The EU is committed to achieving a 20% energy saving by 2020 and if this is to happen, all member states (including those that intend to leave) must continue to drive energy efficiency at all stages of the supply chain, from production to final consumption. A number of ‘product lots’ have already been rolled out as part of the 2012 Energy Efficiency Directive (EED), covering everything from televisions, lightbulbs and washing machines, to machine tools and compressors. The latest was Lot 20, focusing on local space heaters – and when you consider that more than half of energy consumed in our homes is used to heat water and space, it is easy to see the difference it could make.

What is Lot 20? Lot 20 of the EED (2015/1188) states that all local space heaters manufactured for sale in the EU after January 1 2018 which use electricity, gaseous or liquid fuels, must comply with a minimum efficiency standard. This includes electric radiators, electric underfloor heating and electric and gas fires. Local room (or space) heating products are defined as appliances that provide heat to indoor spaces by generating heat in the location within which they are situated. Like other product categories, the aim is to rule out inefficient technologies and reduce the energy used in our homes, helping to achieve our overall carbon reduction targets.

How will compliance be achieved? Lot 20 requires that the consumption and emissions for local space heaters must be reduced by applying “existing, non-proprietary technologies” without an increase in the combined costs of purchasing and operating the products. In simple terms, this means driving efficiency of local space heaters by regulating their operation through the use of intelligent timers and controls. There are a series of features that may be incorporated into relevant products, all of which will ‘score’ differently according to the ‘correction factor’ specified within the regulations, helping manufacturers to meet the required standards. For example, Lot 20 requires entry-level products to include at least mechanical and electrical room temperature controls, with day or week timers. These have been available for many years, though often purchased as add-ons. However, with the recent advancements in smart technologies, there is a real opportunity for electric space heaters, in particular, to drive efficiency through intelligent, adaptive controls. Dimplex’s Q-Rad electric radiator, for example, a heater which was already Lot 20 compliant even before the regulations came into force, includes ‘Eco-Start’, a delayedstart anticipatory control – the heater, rather than the user, decides when to turn on to ensure target temperature is achieved at exactly the right user-selected time.

Set-up and installation One of the areas where contractors will see the biggest difference is with the setup of devices at the point of installation. More sophisticated controls place greater responsibility on the installer – both setting up the controls and educating the customer. However, it is not a responsibility you should dread. This is a chance to add value to your installation and, more than anything else, spend time with your customers. Remind them of the benefits of Lot 20 from a product development point of view and explain the advantages of their new appliance with intelligent controls. There is also an opportunity to revisit old customers, with a compelling reason to make contact and sell them the efficiency and cost-cutting benefits of modern, Lot 20-compliant products.

Become a trusted partner “Above all else, there is an opportunity here to demonstrate your expertise.”

Above all else, there is an opportunity here to demonstrate your expertise. Keeping homeowners and commercial clients informed about the latest changes in EU legislation will help gain trust – especially when the resulting product redesigns could potentially save them money in the long term. Show your customers what you know, not just about the new legislation but about smart controls, energy efficient usage, the automatic controller modes and anything else you can. Become a trusted partner and you will have a customer for life. This is especially important for electrically heated homes, the majority of which have no access to the gas grid because of geography or local restrictions and are unlikely to switch to a different fuel source. Visit www.lot20.co.uk to learn more about Lot 20. Dimplex, www.dimplex.co.uk

18 | January 2018

Key Issue.indd 18

21/12/2017 12:29

REASON

THE NEW MINIATURE RCBO WITH SWITCHED NEUTRAL AS STANDARD See for yourself at wylexreasons.co.uk

Untitled-3 1

WHY CHOOSE ANYTHING LESS?

04/12/2017 09:42

COMPETITION

WIN TWO NATIONAL TRUST FAMILY MEMBERSHIPS Courtesy of

n 2020, the England Coast Path is due to open, some 2,750 miles long and a major milestone in protecting the coastline for the enjoyment of all. Some of the best spots are owned and managed by the National Trust. They are free to access but as a National Trust member you do benefit from free parking. So Timeguard is offering two family memberships to take the family exploring. As members, you’ll also enjoy free entry to fabulous stately homes and country houses from Baddesley Clinton, where

the Gunpowder Plot was hatched, to the amazing Cragside, featuring the eccentric original owner’s domestic hydro-electric power installation. Of course, there is a downside to living in a maritime climate. Electrical goods can suffer from exposure. We’ve all seen those tell-tale rustcoloured marks where water has run down the wall below corroded light fittings – especially near the coast, where salty air accelerates the degradation. Finally, this problem has been solved by the Timeguard Coastal Range. All metal parts are high-grade stainless steel – even the screws on the circuit boards inside. Your customers will thank you for a job that will look good for years to come.

November competition The winner of an Apple Watch Series 2 courtesy of Unitrunk was Linda Ellsmore of Glyn W.R. Ellsmore.

Closing date To be in with a chance of winning, simply answer the following questions: 3. Timeguard’s corrosion-resistant LED floodlights use high-grade what throughout? a) Stainless iron b) Stainless steel c) Stainless silver

2. What is the name of Timeguard’s new range of corrosion-resistant LED floodlights? a) Rustic b) Coastal c) Maritime

1. When is the England Coast Path due to open? a) 2020 b) 2025 c) 2030

All entries must be returned by 31st January 2018. No correspondence will be entered into. The editor’s decision is final. The name of the winner will be published in the March issue of ECN. * Prize is not exchangeable.

To enter, please complete the form below and fax to 01634 673173, or post to: ECN Competition, All Things Media Ltd, Suite 14, 6-8 Revenge Road, Lordswood, Kent, ME5 8UD. Alternatively, you can email your answers and contact details to: carol@allthingsmedialtd.com.

The answers to January’s competition are: 1............................................. 2. ............................................... 3. ................................................

Personal Details Name .................................................................................................................................

Have you previously registered for your free monthly copy of ECN? What is the main activity of your business?

Yes

How many people read your copy of ECN? 1

2-3

Electrical contractor

Manufacturer

3 4 5

Public utilities

Facilities management

Training/qualifications

Trade association

SELECT

Other (please specify)

NAPIT

6 7

4-6

No Which of the following areas are you interested in? Circuit protection and switchgear

Wholesale/distribution

Are you a member of any of the following trade bodies?

1 2

Test equipment

Consultancy

Tools

NICEIC

Cable management

ECA

Security

B&ES

Fire detection & emergency lighting

Lighting

Heating and ventilation

UPS

ELECSA

Wiring accessories

IET

Network infrastructures

Other (please specify)

How many full time employees work for your company? 1-5 21-50

Competition.indd 20

6-10 51+

11-20

Other (please specify)

....................................................

Job Title............................................................................................................................. Company Name ................................................................................................................ Address ............................................................................................................................. ..................................................................................... Postcode ...................................... Tel ......................................................... Mobile ................................................................ E-mail................................................................................................................................

Important Notice For audit purposes we need to update our database. Complete this form stating any changes and make sure you fill in the analysis tick boxes. Please do not forget to sign and date your form to ensure you receive your magazine every month.

Signature ....................................................................... Date ............................................

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21/12/2017 12:29

Untitled-8 1

07/12/2017 16:12

PROJECT FOCUS

SAFE SPACE Aico has recently upgraded the fire alarm systems of two independent living schemes based in Nottingham. Here, Aico explains how the new integrated systems are offering the residents maximum fire protection.

n arm’s length management organisation (ALMO) of Nottingham City Council, Nottingham City Homes (NCH) manages around 27,000 homes owned by the council, under the governance of a board made up of councillors, tenants and leaseholders, and independent and coopted members. Included within this property portfolio are a number of independent living communities across the city, provided for those over 60 who meet the relevant criteria. Communities vary in size, between 16 and 96 units. The units consist of selfcontained bungalows and one and two bed flats, each with their own front door. The units are linked to the Nottingham on-call emergency alarm service that provides help 24 hours a day, seven days a week at the pull of a cord or the press of a button.

Grander designs Two of these independent living schemes have recently benefitted from Aico’s latest smoke alarm technology as part of NCH’s ‘Grander Designs’ advanced refurbishment programme. The Grander Designs programme has been implemented to improve and modernise the communal areas of these schemes. All refurbishments are based on both dementia-friendly and HAPPI (Housing for the Ageing Population – Plan for Implementation) design principles, along with consultation with residents. In the latest round of Grander Designs refurbishment, Garfield Court, a 33-flat corridor scheme in Radford, and Kersall Court, a similar scheme with 33 flats, have been fitted with Aico mains powered multisensors and Ei160e series alarms. The multi-sensors contain two sensor types, optical and heat, to constantly monitor smoke and heat levels, sending and receiving information via its intelligent

detection software, for fast response and reduced false alarms. This sensor information alters the alarm’s sensitivity and trigger points, automatically providing the best response to all fire types and reducing potential false alarms.

Out with the old The new alarms replaced the existing fire alarm system that was heading towards the end of its life, but the replacement was brought forwards to coincide with the Grander Designs refurbishment project. As NCH stipulates Aico for all domestic fire alarm installations and its installation partner, Swift Fire & Security, uses Aico as its first choice for domestic life safety products, a tender process was not required for this work to proceed. “We chose the Ei2110e and Ei160e alarms with RadioLINK+ wireless interconnection modules based on advice from Aico, Swift Fire & Security – our

22 | January 2018

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PROJECT FOCUS partner contractor – and discussions with our internal fire safety officer,” says John Carr, senior electrical technical officer at NCH. “This combination provided the functionality we required at an appropriate cost to NCH. It also allows easy expansion of the system if required.” Aico’s multi-sensors and Ei160e series are the company’s premium products, combining tried and trusted technology with sophisticated features and an array of accessories for maximum system flexibility. This was a key attraction for NCH, which was looking to improve the level of communication with residents’ dwellings and enhance safety. John Carr explains further, “Firstly, we wanted to provide monitoring and improved maintenance without accessing individual dwellings, which would help to overcome typical no access issues common in social housing. Secondly, we wanted to provide a simple means of managing false alarms by use of the hush button to allow residents to manage their smoke detectors with the added safety net of a warden call connection.” This was achieved by connecting these Aico alarms, which form a BS5839 Part 6 fire system, to a nurse call system and the BS5839 Part 1 fire system in the communal areas to maximise safety.

Finding solutions Whilst interfacing a Part 6 domestic installation with a more commercial Part 1 system has not been common practice in the past, Aico has been working with a number of social housing providers over recent years to develop a reliable, effective solution. At the heart of this solution is Aico’s unique Ei414 fire/CO alarm interface, which has been specifically designed to interconnect Aico RadioLINK smoke, heat and carbon monoxide (CO) alarms to third party life-safety devices. As the Ei414 is a RadioLINK device and links to compatible alarms wirelessly, there is less disruption during installation, increased tenant compliance, more flexible coverage and greatly reduced installation time as a result of RF signal, rather than hard wired, alarm interconnection. For NCH, the new system has been designed so that when an alarm in a dwelling triggers, the nurse call system

is immediately alerted, but a two-minute delay has been set before the signal is actioned by the Part 1 fire alarm system. This gives on-site staff enough time to check the situation with the tenant and get them to press the silence button on the Aico Ei450 alarm control switch fitted in their flat, thus stopping the Part 1 fire alarm system from activating. The Ei450 is wall mounted and allows residents not only to silence all alarms on the system, but also test them and locate the trigger alarm from a safe, accessible location. NCH provided an exacting specification for the system, which was then designed by Swift Fire & Security with support from Aico. As part of this process, Swift Fire & Security undertook an R&D exercise with various products to develop an integrated system with an appropriate level of communication and functionality. Before installation commenced, NCH and Swift worked with Aico to carry out wireless signal strength surveys to assess product range and location of the Ei414 interfaces. In addition, testing was required to ensure appropriate communication between the warden call system, the Part 1 communal fire alarm and the Aico smoke alarms.

“NCH has been impressed by the ability to remotely interrogate alarms located in difficult to access dwellings.”

Integrated and improved The new fire alarm systems in place at Garfield Court and Kersall Court have proven highly successful for NCH. “The most significant improvement is the ability of a formerly standalone product to activate the Part 1 communal fire alarm system,” states John Carr. “This key

benefit provides a major breakthrough in performance and functionality, allowing a response from the Fire Service if required. It provides a significant improvement for residents’ safety and the very simple user interface [Ei450] allows residents to cancel false activations within a pre-set timescale. Any type of activation triggers the warden call system allowing support and comfort for the resident.” In addition, NCH has been impressed by the ability to externally monitor the smoke alarms for fire and fault and remotely interrogate alarms located in difficult to access dwellings. This has been achieved through Aico’s RadioLINK+ data extraction technology. RadioLINK+ enables authorised users to extract total alarm system data from a property wirelessly. This information includes the number and location of alarms and details of any alarm activations, testing and removal, all of which can be accessed securely from within or even outside a property using RadioLINK+ RF signals if access is an issue. All of this information can be encapsulated in a PDF report to allow a simple means of generating property/system records on annual testing/ maintenance visits or period inspections. As when using any new technology, training was an important element in the success of the project, as John explains. “Both NCH and Swift encountered issues of familiarising residents with a completely new system. This was achieved by one-to-one training during installation and bespoke instruction sheets produced by NCH. Aico has provided an excellent service to NCH. We have visited Aico’s training centre [the Centre of Excellence in Oswestry, Shropshire] and found it a great resource and Aico’s continuing support has been invaluable. Both NCH and Swift have completed Aico’s Expert Training CPD course. The key benefit of having the training is learning to install the equipment correctly. The training also allowed the excellent relationship between NCH, Swift and Aico to improve further.”

Aico teamed up with Swift Fire & Security to ensure an effective installation

Aico, www.aico.co.uk

The new system improves safety and helps keep false alarms to a minimum

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ED&I EXPO

SAVE THE DATE! The Electrical Design and Install Expo 2018 NEC, Birmingham – November 14-15

he Electrical Design and Install Expo (ED&I) is back after its inaugural debut last year – and it’s bigger and better than before. Listening to feedback from last year’s exhibitors and visitors, ED&I’s organisers have built on the foundations of the first ED&I expo to curate an event that will meet the needs of the industry. ECN will again be taking up the mantle as the show’s media partner, and this year’s expo is set to be the industry platform to share expertise and best practice, leading the way in informing attendees on all the latest regulations, legislation and information from the sector.

The show will cover both the largescale commercial and domestic sectors, showcasing every conceivable type of product, service and new innovation. From the very latest smart technology to make buildings more efficient and intelligent, to basic no-frills electrical infrastructure and lighting, ED&I will have it all. Some of the biggest names of the sector will be out in force at ED&I 2018, which will once again present an opportunity for learning and education, with a complete programme of seminars led by industry experts that will equip attendees with the knowledge to make key decisions now and in the future, as well as inform on key technologies and legislation compliance.

Why choose ED&I? • The UK’s only national show for the electrical contracting market • Network with industry leaders, designers, installers, suppliers and manufacturers • See new technology, services and projects launched at the show • Central location with free parking and easy transport links • Free to attend two-day event

For the second year running, the ED&I networking dinner will be taking place in the evening of the first day of the show (November 14), and boasts a full three course meal and high-energy entertainment. The evening offers a mix of great, food, wine, music and comedy – as well as a vital opportunity to network with leaders of the sector. Centrally located at the NEC, transport links are simple – and there will be free parking available for all exhibitors and visitors. Don’t miss your chance to be part of the only national show for the electrical contractor market – be part of the conversation at ED&I 2018. Register now at www.edandi.com, and keep up-to-date on the latest show news by following @EDandIExpo.

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Q&A

GETTING TECHNICAL Jerry Singleton is founder and director of The Technical Department, a specialist electrical contracting company that provides temporary and permanent electrical services to the events industry all around the world. He sits down with ECN to talk about his long career in the electrical contracting sector. How long have you been working in the electrical contracting industry? I started as an electrician in 1977, so 40 years as an electrician and nearly 30 years in the events industry. My formative years were working in theatre, and then I got my first break in 1998/99 where I was selected as the electrical contractor for 12 of the 14 zones of the Millennium Dome. We had 190 electricians on the project for the first six months. I was promoted to become the lead electrician in a pretty tough environment. It was a shame that the project got such bad publicity, which was pretty intense at the time to deal with, but on the plus side I have made many lifelong friends from that memorable time when we were all thrown together as an extremely tight-knit community. What do you think was the most important lesson learned from those two years at the Dome? How to handle deadlines and never miss them, as parameters were constantly changing so it got deeply ingrained in everybody who worked there. What system of testing do you use? We use a barcode testing system. This regime means that whenever a cable or piece of kit comes back in from a project, it is tested and then carries a test result which has its own unique number. Our Cirrus machine knows the size of the cable, produces the correct test for that piece of cable and comes up with the readings that it is expected to find. Historically, this is the system I have always used to keep account of tested cable. This is essentially proof that anything that leaves our building/workshop has been tested. For example, we just had some cable back from an outdoor festival that was slightly damp, which failed the testing. This then needs to be taken apart and we have a special procedure of how to deal with damp cable – these parameters are very tightly set. This system means that I can sleep well at night as I know every bit of kit is going to be ready to go out at short notice and in excellent working order. We invest a lot in our testing procedure in the workshop, site certification on-site and all of our lead engineers have got a bag with the same testing equipment. For example, our crimper has just had an expensive service so that we are confident that it does what it is meant to do and it has a certificate on it. We also own

We have also created a small laminated, credit card type certificate which is attached to the distro. We write the voltage, frequency, date and it gets cable tied to the barrier, which is the differential to us and them. These readings then get recorded on our test certificate and we would then go around a site and the do the final checks.

“We did the launch of the McLaren team with Alonso and Hamilton, where we were pulling generator cables across the water. We do all sorts of odd things.”

What is the best practice to make sure that cabling doesn’t get damaged? Cable run shouldn’t be anywhere near the public and in fact should be barriered off, well protected and well away from any stiletto heel.

monitoring equipment if the client requests it. A client knows that whoever has been chosen depending on the localness to the event (and where we may not be available), we can put in monitoring equipment to reassure the client.

What standards do you abide by? The BS7671 has been our guiding light forever. We have been with the Electrical Contractors Association (ECA) for a decade or more and have stuck to those rules rigidly. Even though there is an events driven standard, we have chosen to remain guided by the more strict BS7671. We are members of PLASA, the ECA and the British Assessment Bureau ISO 9001. The biggest challenges we face are electrical rule changes. When there are changes, we have to make sure we are compliant and keep up-to-date with these bodies. Two of my team members are compliance officers for the ECA. They are responsible for making sure we are compliant with the rules. What would you do if an event you worked on suffered power loss for some reason? Power loss just wouldn’t happen, because we know what the best practice is to prevent something like that. We know how important loop tests are and have adapted our own testing to include an inspection test form which is signed by the tester and a witness who is usually the client.

What is the most unconventional install you have ever done? We did the launch of the McLaren team with Alonso and Hamilton, where we were pulling generator cables across the water. We do all sorts of odd things. The trend is to put events into the quirkiest of places. The skill we have developed over the years is how to make every project work and how adaptable we can be. If the client wants the cable in 50 feet of water you have to say, right, this cable is going to have to be at least 70 feet long to keep the ends dry and we will have to supply that for you. There is always a solution, most of which we just take in our stride. You have to have the attitude that anything is possible. I can tell the client what the limits are (a lot of which will be financial barriers) and it’s just left for us to be very supportive and do whatever we need to get the job done safely, even if it means somebody having to swim or strip down to his shorts and wade around moving cable. We have powered up the Olympics 2012 logo on a barge that floated up and down the Thames. But more unusual is how you earth a generator on a cruiseliner because of the galvanic processes – if you bolt extra electricity onto a ship you upset it, so you do need to be able to apply base principles to some very out of the box circumstances. What advice would you give to someone starting out in the industry? Make sure you love what you are starting to do. Draw the big picture, read a lot (and listen to audio – The Chimp Paradox, the E-Myth, Simon Sinek’s Ted Talk). Speak to as many people as you can in the industry. It’s not what you do, it’s why you do it. The Technical Department, www.thetechnicaldepartment.com

26 | January 2018

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FEATURE

The final took place over an intense two days

TOOLS

BRIGHT SPARKS Taking place at the Skills Show, the UK’s largest showcase of careers and skills competitions, the 2017 SkillELECTRIC final put the technical prowess of a number of young electricians to the test. Kate Wilson reports.

ould you relish the chance of putting your electrical skills to the test in front of 80,000 pupils, teachers and parents? For even the most experienced electricians, having thousands of eyes watching your every move will no doubt be a daunting prospect. But that was the challenge for eight young men competing at the 2017 SkillELECTRIC final, which took place at the three-day Skills Show held at the Birmingham NEC in November. National Electrotechnical Training (NET) organises the SkillELECTRIC competition, which is designed to showcase skills

excellence in the electrical industry. Having already excelled in regional heats around the country, the competitors were vying to be named UK champion in a complex electrical installation task comprising various power, lighting and other circuits, components and control systems. The task had to be completed within a strict timeframe and was marked against tough criteria including wiring and connection skills, inspection and testing and measuring and marking out, which had to be accurate within +/- 2mm. If that wasn’t challenging enough, being set within the Skills Show, the UK’s largest showcase of careers and skills competitions, the pressure was on to stay calm and focused on the job.

The heat is on Day one of the task involved setting up all the light and power elements of the task, whilst day two focused on motor control circuits, heating control and fault-finding. The whole installation had to be completed in 13 hours across the two days. Jon Dicken of NET was the lead SkillELECTRIC judge and kept a close eye on the competitors to monitor their progress. “I think the part they will find the most tricky is the measurements,” he said. “Their work has to be within 2mm tolerances for each socket and switch – so their accuracy has to be spot on.” Prior to the event, the finalists had some time to prepare – but there was still an element of the unknown as they approached the competition.

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SKILLELECTRIC

More than 80,000 people watched the finalists compete for first place

“Each competitor is issued with a drawing of the installation task, so in theory they can plan ahead to think about how they might wire it up,” Jon explained. “But no measurements are given until the day, so that’s when the heat is on to quickly and effectively plan the task and map it out exactly to the specification. “The ones who’ll do well will be the ones who can not only complete the task, but also cope with the pressure of being watched. To help with this, we start them off before the show opens, so they are well underway before they can realise who’s standing behind watching.” For the competitors themselves, many spoke of the intense pressure as well as the sense of achievement of reaching a national competition final. Those who had excelled at previous heats were now competing amongst fellow winners from other regions. Declan Goulding competed in the Northern Ireland event before qualifying for the UK final. “I was nervous at the start but it’s eased off now,” he said. “My stomach was churning to begin with when I thought of all the work that needed to be done. It feels ten times bigger compared to the regional events; I didn’t feel so nervous back at home.”

FEATURE

In the zone

And the winner is…

Despite the crowds, Declan wasn’t phased at being watched by The Skills Show visitors. “When you’re working it’s like you’re in a trance – you get in the zone and you wouldn’t know they’re there. It’s actually nice to know you’re being watched and supported, it spurs you on.” Employed by FSL Controls and a student at South West College, Declan was proud to have the backing of his family, colleagues and friends. “Back home they’re saying I’m a winner already. Everyone’s over the moon for me as it’s such an achievement for where I come from. People have been sending messages on Twitter and Facebook to show their support.” Representing Wales was Tom Seward of PI Lewis Ltd and Coleg Gwent. “I think I’m doing quite well but it’s a lot different to the regional events,” he said. “There’s less time and it’s a harder system to install, plus there’s a lot of pressure with people watching and calling out. “I’m really proud of what I’ve achieved so far. It’s helping me to be more accurate with my day-to-day work with my employer, as I have to work within such tight measurements for the competition – it also helps you to make your work more presentable.” Tom did exceptionally well in the competition and went on to win a silver medal.

After three grueling days, the competitors were pleased to finally hear the results. First place and a gold medal went to Marc Marshall of Courtland Properties and Shrewsbury College. Taking second place and a silver medal was Tom Seward, whilst third place and a bronze medal went to Connor Lewis of Blues Electrical and Cardiff and Vale College. All finalists received a competition medallion, certificate and a PowerTest 1557 multifunction tester from test equipment specialist Seaward. Speaking after his win, Marc said, “I couldn’t believe it when I heard my name being called out as winner – I was completely shocked. I wasn’t expecting it at all as everyone’s work looked to be really good. I’m pleased about the Team UK squad opportunities and excited about what the future might hold.” With the UK final behind them, for some the challenge doesn’t stop there. In recognition of their excellent performance, Marc, Tom and Connor, along with two other SkillELECTRIC finalists – Piaras McErlean and Thomas Lewis – have also now been selected for the Team UK squad with the chance to represent their country in the forthcoming WorldSkills 2019 event in Kazan, Russia. During 2018, the five young men will take part in further challenges and training in the hope of being chosen for the final competition. For the time being, it’s back to their day job for the competitors, with accolades and experience under their belt that will undoubtedly serve them well at work. For future apprentices who want to up their skills and show how well they can perform, skills competitions are the perfect platform.

Industry support Bringing the SkillELECTRIC regional events and UK final to fruition is no easy task and organiser NET relies on the support of various industry partners to help make the competition happen. Edmundson Electrical have been a longterm supporter of the show and donate all the cables and accessories used for the events, whilst other organisations such as Click Scolmore provided remote RF switches for use at the final. The Joint Industry Board (JIB) has been the lead sponsor of the event for a number of years and is a keen supporter of skills competitions. “I spent a few hours at the Skills Show on Friday and I was so impressed by the professionalism and dedication of every one of the competitors and their support team, led by Jon Dicken,” said Steve Brawley, JIB chief executive. “The standard of work was uniformly excellent and I would like to congratulate all of the competitors and their employers and training providers.”

Marc Marshall of Courtland Properties and Shrewsbury College took first place at the finals

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FEATURE

SMART METERS

SMART APPROACH How will energy companies deal with GDPR?

With the General Data Protection Regulation (GDPR) due to be implemented next year, data protection should be at the forefront of energy suppliers’ minds. Matthew Bryars, co-founder and CEO at Aeriandi, explains how smart meters will drive smarter security.

mart Energy GB, the organisation behind the national campaign for smart meter rollout, has produced a series of television adverts featuring two characters called ‘Gaz’ and ‘Leccy’. As the names suggest, Gaz represents gas, and Leccy electricity. The characters run riot around their home switching on lights, turning up the heating and switching on devices. The objective of the adverts is to show how easy it is to waste energy, and to offer a potential solution – smart meters. Described as one of the biggest national infrastructure projects of a generation, the government’s smart meter initiative will see 53 million meters fitted in more than 30 million premises. With the smart meter rollout now underway, many energy suppliers are gearing up their contact centre operations to cope with consumer queries, installation bookings and account management questions. Most significantly, the number of customers telephoning the contact centres to top up pay-as-you-go smart meters or pay their bills is set to rise five-fold. For many energy companies this could mean an overhaul of their contact centre operations to ensure they are meeting strict guidelines to protect their customers’ financial data.

Achieving Payment Card Industry Data Security Standards (PCI DSS) will be a key concern for those taking payments over the phone, but the General Data Protection Regulation (GDPR) – due to be implemented in May 2018 – represents the biggest overhaul of personal data management in history. GDPR is arguably the most important piece of legislation that companies will need to comply with. As an overarching EU regulation, it will encompass all European Union (EU) personal data used or held by companies. It also poses a huge financial risk for companies failing to comply. Many of these requirements, rules and regulations will overlap, and companies will need to be more focused and attentive to compliance requirements than ever before. For contact centres, much of the compliance burden relates to the capturing, recording, archiving and security of sensitive information. Maintaining a fully compliant security solution in-house can be a struggle. As compliance requirements evolve, so too must the technology used to meet them. Keeping on top of this can be draining on budget and internal resources. Forward thinking organisations are using specialist cloud technology to support compliance across multiple regulations and standards. These solutions grow and change over time to meet the needs of the organisations using them, while also offering minimal on-site disruption.

Getting personal For many contact centres, customer payment data represents a major compliance challenge. PCI DSS rules apply, and when GDPR comes into force, customer payment data will fall well within its definition of ‘personal data’. The Cardholder Data Environment (CDE) is therefore a security focal point. Even within this single area of data, compliance is complex. The CDE can be loosely broken down into four areas – data capture, data processing, data transmission and data storage. Contained within this are all of the physical and virtual components involved in each stage including the network (firewalls, routers etc.), all point of sale systems, servers, internal and external applications and third party IT systems. Each of these elements contributes to the overall scope of the CDE, which must be protected in full. The larger the scope, the more difficult and potentially expensive compliance becomes. In the CDE example, the key to managing compliance is reducing the size of the CDE scope. By outsourcing key aspects of a cardholder data environment to a third party Cloud Service Provider (CSP), the PCI compliance responsibility is passed on too. With the implementation of GDPR, however, a business will still be responsible for its customer data, even if a third party manages it. Companies will

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SMART METERS need to think about how they ensure GDPR compliance across their value chain. They must also remember that in turn, value chain partners are under an equivalent requirement to refuse any instruction that is non-GDPR compliant.

Compliance in practice Let’s take one key process – payments. If an organisation uses a traditional call centre to process telephone payments manually, every aspect of that call centre is in scope for PCI DSS, from the telephone agents themselves through to the computers, network and payment systems used. As of May 2018, the organisation will also be required to process and store this data in line with GDPR. This means demonstrating an ability to recall data, and provide customer access when requested, amongst other stipulations. Switching to a cloud-based payment system meets all of these requirements simultaneously. At the point where a payment is requested, customers are routed through to a secure, cloud-hosted platform where they enter their sensitive information via their telephone keypad. The call centre agents themselves no longer play any part in the collection or processing of the customer’s sensitive data and it never enters the call centre environment. Cloud-based recording and archive solutions offer the ability to access call recordings and archives from anywhere, at any time through a secure online

“Potential liabilities include loss of customer confidence, diminished sales, legal costs, fines and penalties.”

FEATURE

portal. This is particularly beneficial to organisations sprawled across various geographic locations. In contrast, an onpremises recording and storage solution cannot deliver the same level of flexibility in terms of recording accessibility in comparison to cloud platforms. To meet the GDPR’s governance requirements, compliance officers will need to periodically review archives to demonstrate compliance. Choosing a cloud-based solution will mean data is always easily accessible.

What’s the risk? Compliance failures present a range of legal, financial and reputational risks. Potential liabilities include loss of customer confidence, diminished sales, legal costs, fines and penalties. One of the most discussed aspects of GDPR is its explicit mentioning of fines. Whereas the Data Protection Directive simply stated sanctions had to be defined by the Member States, GDPR exactly details what administrative fines can be incurred for violations. The maximum fines depend on what ‘category’ the violation occurs in: for less serious violations, the maximum is 10 million euros or 2% of total annual worldwide turnover of the preceding year (whichever is higher); for more serious violations, this goes up to 20 million euros or 4%. With the additional reputational damage, this could be catastrophic for many businesses. Businesses have a growing responsibility for their customer data.

They will need to question the capability of third parties and the platforms they are using to ensure compliance with a range of rules and regulations. The power, security and flexibility offered by the cloud are impossible to ignore. It is arguably the most secure and most cost-efficient way of processing and storing customer data. The cloud can help close the gap between resource and requirement, offering an affordable and proven route to help companies achieve compliance with multiple regulations simultaneously. No business wants to damage its reputation or bottom line, but rules and regulations are changing. Organisations need to change with them, while looking ahead to the future, if they are to navigate the changing landscape.

The cloud could be the answer for many organisations once GDPR comes into play

Aeriandi, www.aeriandi.com

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FEATURE

TRAINING

INVESTING IN THE FUTURE When running a business, staff are the most precious asset. In order to grow, businesses need to invest in employee skills to enable them to adapt to challenges and opportunities that lie ahead. Mark Krull, director of Logic4training, outlines the importance and advantages of staff training within the electrical sector.

raining is a vital resource, a great way to motivate employees and ensure they have the necessary qualifications and skills to take your business forward. Whatever the size of your business, it’s smart to build on your employees’ strengths, and training is the way to do it. Clearly, the level of training depends on age and experience of the people you work with, but there are options available to suit everyone. If you’re looking to start from scratch, apprenticeships are a good choice, but if you want to up-skill existing employees, there is a wide range of specialist training which could take them – and your business – into new areas.

Benefits to businesses If things are going well and your business is growing, you’ll need more help. Recruiting is expensive and when you take on someone new, there’s always a chance they won’t quite live up to expectations. If you can nurture a young apprentice, or give an existing employee who you know and trust more responsibility or the skills to develop a new section of your business, with a bit of training, you’re in a much safer position. Chances are the costs of that training will be lower than the fees you need to spend on recruitment.

Supporting the sector

“We’re constantly told of the skills gap in the building services sector and at the same time, we hear how difficult it is for youngsters to find work.”

Chances are, you may have been an apprentice, so perhaps it’s time to give something back and help train up the next generation. According to a BEIS survey aimed at employers in 2015, 83% of employers who had taken on an apprentice would recommend apprenticeships to others.

Apprenticeships Taking on an apprentice is an investment in your company’s future; it unlocks the great potential of young people and provides development opportunities for the workforce as a whole. In supporting an apprentice, you’ll encounter wider benefits that will reach across the workforce. Then, of course, you’ve got the advantage of taking on someone new and shaping them to fit your company culture. Apprenticeships are popular because they offer a unique blend of employment and learning; combining the necessary practical skills with certification and qualifications. ‘Trailblazer’ apprenticeships are replacing the current model, to help meet the changing needs of employers, give better training and simplify the funding system, and a new electrotechnical apprenticeship scheme is being introduced. An electrical apprenticeship can take between two and four years to complete, depending on the level of study.

Funding for apprenticeships There is no age limit for apprenticeships, but those over 24 will be expected to fund the study themselves, perhaps with an Advanced Learner Loan. For younger candidates, there are attractive government incentives. Applicants between the ages of 16 and 19 will be completely funded by the government. Apprentices between 19 and 24 will receive partial funding. You, as the employer, will be expected to contribute the rest.

What to look for in an apprentice An ideal candidate for an apprentice in the electrotechnical industry would be practical and well presented. Ideally, you’ll be looking for someone who’s a ‘good team fit’, someone who’ll be able to work well with the rest of the people in your company. It often comes down to their attitude but they will also need to demonstrate a level of aptitude to succeed in the demanding technical aspects of the training and work environment. Although requirements vary slightly in different areas of the UK, candidates for apprenticeships should be able to demonstrate a level of academic ability, with at least three GCSEs at C grade or above – one being in a technical or science subject. A good grasp of maths is necessary and sufficient numeracy skills to apply all the electrical calculations that are part of the job – and English is also important.

There’s a strange conundrum at the moment. We’re constantly told of the skills gap in the building services sector and at the same time, we hear how difficult it is for youngsters to find work. Training could well be the answer. In a report by the Recruitment and Employment Confederation (REC), the skill shortage in construction and engineering was described as ‘critical’. Although the number of job opportunities are rising, the number of suitable candidates isn’t and the Construction Industry Training Board (CITB) estimates that more than 36,000 new workers a year will be needed to cover current demand. This is easier said than done though, as more than half of employers are finding it difficult to fill skilled vacancies. With an increasingly aging workforce, there’s a real impetus on all of us to address the lack of young talent. The CITB tell us that around a quarter of the current construction workforce is now over the age of 50, and 400,000 of the over 55s are planning to retire in the next decade.

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TRAINING

The Joint Industry Board (JIB) offers practical advice to industry professionals on finding the right person on their website as well as other information on current apprenticeship schemes.

Other options For employees who have some experience working alongside an electrician, or in a related trade, they may be eligible for an entry level electrical installations qualification (Level 1 or 2); ideal for older workers who are already employed. Once the Level 2 is complete, candidates can move on to a Level 3 Diploma in Electrical Installations, followed by an NVQ – at this point, it is essential to be working in the electrical industry, as practical, on-thejob experience is key. The AM2 electrical assessment is the final stage of formal training and whether you get there through an apprenticeship or part-time college training, it’s the compulsory qualification level for all those working in the sector. For domestic electrical installation work specifically, we offer a New Entrants course, suited to workers with practical skill, but lacking qualifications. The course covers Part P, 17th Edition Wiring Regulations, initial verification and testing, plus other essential elements, such as working at heights and asbestos awareness.

Training as motivation The government recognises the importance of training and has recently reviewed its ‘right to request time to train’ policy. This policy gives employees of large businesses (those with more than 250 employees) the right to request time off to study or train and encourages employers to invest in training their staff to realise their full potential. Keen to increase take-up and give the policy a broader reach, the government is now considering ways to include SMEs within the scheme. Employers aren’t required to offer payment during such times, but are expected to release staff from work so that they can develop their skills. If your company presents itself as somewhere where career development is part of the culture, you’ll make yourself more attractive to those looking for work, particularly the young and ambitious. Setting up a culture where your employees feel valued is important if you want to retain them and training is a great way to boost staff morale. Like any investment, training needs to be part of your company development plan. Addressing short-falls and drawing up a training programme in-line with your aims for the future will help sustained growth, attract the best potential talent and give something back to your sector.

FEATURE

Skilling up “The government recognises the importance of training and has recently reviewed its ‘right to request time to train’ policy.”

Logic4training has put together The Ultimate Guide to Electrician Careers, packed full of useful information for new starters entering the sector, career changers and employers looking to up-skill their staff. To download a free copy, visit: www.logic4training.co.uk/guides/ultimateguide-electrician-careers

Logic4Training, www.logic4training.co.uk

Metrel, providing affordable Power Quality & Energy Management solutions Measuring and analysing power quality has never been more important. Understanding the interactions between end use equipment and electrical distribution systems, external electromagnetic interferences, resonant states between electrical circuits and other related factors, all call for a need to be analysed in order that harmful consequences can be omitted or prevented. When any electrical system fails to meet its purpose, it’s time to investigate the problem, find the cause and initiate corrective action. Metrel’s range of power quality analysers, MI 2892, MI 2885, MI 2883 provide: • Voltage & Power quality analysis to EN 50160 • Compliance with power quality standard IEC 61000-4-30 Class A/S • Long term analysis • Harmonic distortion • Predictive maintenance • Waveform recording (MI 2892 / MI 2885) • Inrush current (MI 2892 / MI 2885) • Transients (MI 2892) All units are provided with/without flexible current clamps and Metrel’s powerful PowerView3 software, for downloading, view, analysis of recorded data real-time scope and EN 50160 compliant report creation. Whatever the requirement, Metrel provide a complete range of digital power quality analysers for 1 – 2 – and 3 – phase electrical supply systems

www.metrel.co.uk Editorial_PQA_Metrel_2016.indd 1

Training – Logic4Training.indd 33

26.5.2016 14:38:03

21/12/2017 12:35

SPECIAL FEATURE

CIRCUIT PROTECTION & SWITCHGEAR

SAFETY FIRST Will 2018 be the year we embrace smarter and safer circuit protection, asks Jim Hutchison, national sales manager at Crabtree.

ach new year brings with it new resolutions – but the problem is, they’re notoriously hard to stick to and easily given up on. However, in the world of electricians and electronic specifiers, there are some significant changes approaching in 2018 that will affect circuit protection. It would be wise to take note of these sooner rather than later, and to stick with them all year long. In July, the 18th Edition of the IET Wiring Regulations will be published after much lobbying and suggestions from industry bodies. The regulations will then come into full force as of January 2019, which means 2018 should be a year of preparation. Professionals should spend the next few months doing an audit of their circuit protection specifications and assessing whether their current products simply meet current regulations or go above and beyond with new and innovative technologies on offer. If it’s the former, now might be time to consider switching things up and investigating to ensure you’re ahead of the curve and compliant when the new regulations come into place. Below are two innovative safety features that Crabtree urges all industry professionals to consider in their circuit protection specifications during 2018. Not only will you be one step ahead of regulations when specifying products for projects this year, but you’ll be able to better guarantee both the safety of users and installers using or repairing electrical equipment. In a year in which more attention is being paid to building safety regulations than ever, never has this been more important.

Miniature RCBOs Taking steps to reduce the risk of receiving an electric shock is always a good thing. While Residual Current Circuit Breakers with Overcurrent Protection (RCBOs) are a recognised product in regard to circuit protection, miniature RCBOs are an impressive update of this innovation. Miniature RCBOs switch the live and neutral under fault conditions, unlike other RCBOs that just switch the live. Miniature RCBOs totally isolate any faulty circuit, creating a safer environment should an event take place in which a person has to wait for an emergency electrician to arrive.

This two-pole isolation feature also provides a safer working environment for electricians, when they undertake any maintenance or repair and replacement activities. These aren’t the only benefits a miniature RCBO brings. Miniature RCBOs can be tested without disconnecting the circuit cables. Simply switch off the device and the circuit is ready for an insulation and resistance test. This saves time and money on Electrical Installation Condition Reports (EICRs) or periodic testing that is often undertaken by social landlords between tenancies. Ultimately, miniature RCBOs are a means to better protection for all, whether it’s the public, occupier, or installer, making things easier, faster and safer.

“Taking steps to reduce the risk of receiving an electric shock is always a good thing.”

Look ahead 2018 is set to be an interesting year for circuit protection. With new regulations and more attention being paid to building safety regulations, and with a focus on fire safety in light of 2017’s news events, change is no doubt on its way. This year presents a chance for professionals to embrace it by keeping an eye on new technologies on the market to stay ahead of the game and to become early adopters of innovation. Crabtree, www.crabtreecommercial.co.uk

AFDDs Arc Fault Detection Devices (AFDDs) are not a new innovation, but they offer a level of fault detection and protection that cannot be matched. They’ve long been a standard requirement in the electrical industry in the US and Canada and more recently in Germany and other EU countries. But despite their existence, AFDDs haven’t received widespread adoption and are not a standard requirement in the UK. AFDDs are installed into the consumer unit on circuits most deemed at risk. They work by detecting the type of electrical faults that lead to fires. Using a special algorithm, it distinguishes between dangerous and working arcs, constantly monitoring and analysing the patterns in the electrical current for potential faults and risks. If a dangerous electrical fault is detected, the AFDD automatically trips the circuit protection device. Without one in place, these are faults that would go undetected and undiscovered until it’s too late. A consumer unit with Miniature Circuit Breakers (MCBs) and Residual Current Circuit Breakers (RCCBs) does not have the technology to identify the risk of electrical fire from arc faults. While the buying and installation of AFDDs comes at an added cost, the investment is affordable, and AFDDs can easily be accommodated at the time of a full rewire or an upgrade. Costs shouldn’t therefore come into question when it comes to protecting human lives and improving safety.

34 | January 2018

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21/12/2017 12:36

Wi-Fiddle around with Wiring? When You Can Simply Use The New Battery Powered Wi-Fi Door Station

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J3189 ESP ECN January ad - Aperta Door Station.indd 1

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call: 01527 515150

07/12/2017 16:12

05/12/2017 10:56:05

SPECIAL FEATURE

CIRCUIT PROTECTION & SWITCHGEAR

CHANGE IS COMING With the highly anticipated publication of the 18th Edition Wiring Regulations, Mark McCall, category manager at Rexel, looks at the impact of the potential changes the edition will bring in relation to circuit protection.

here’s no escaping the 18th Edition. With the widely anticipated revisions to current wiring regulations set to be published in July 2018, and mandatory changes implemented from January 1, 2019, the news agenda is full of discussion around what the changes will mean for electrical contractors. The review of, and changes to, the current rules are designed to ensure harmonisation with European standards, and offer an ideal opportunity to clarify existing regulations, improve safety standards and allow new technology and methodology to be incorporated. Although there is still some time to go until the 18th Edition is published, now is the time for electrical contractors to familiarise themselves with the proposed revisions, to ensure that they remain upto-speed ahead of the changes and can prepare for the impact on their business.

The drive towards increased safety In the area of circuit protection, a number of potential changes are being predicted. Among them is the incorporation of Arc Fault Detection Devices (AFDD), use of which is currently mandatory across Europe. As a measure to further guarantee safety, ensuring surge protection, the inclusion of an AFDD on distribution systems is highly likely to be incorporated within the 18th Edition. As a result, installation reviews will undoubtedly become more rigorous in order to prove compliance moving away from the current, low-key tick-box scenario. In addition, it is also expected that an increased level of earthing protection will be required for residential properties. The market has also witnessed a drive for quality when it comes to circuit protection product solutions. With safety at stake, there’s no room for error, and electrical contractors need to ensure each job is right, every time. Thorough working also saves precious time associated with return visits, especially those associated as a result of faulty or sub-standard products causing issues post installation. With these changes on the horizon, Rexel has already been working alongside its network of trusted manufacturers to ensure it offers electrical contractors a range of compliant product solutions ahead of the 2019 transition period. Indeed, Electrium, one of our approved partners, already offers a device that would conform today to the anticipated AFDD requirements.

“The market has witnessed a drive for quality when it comes to circuit protection product solutions.”

Safety first, design second

Think outside the box

Electrical contractors have already adapted to a number of changes in the specification of circuit protection solutions following the publication of the 17th Edition, which saw consumer units needing to be manufactured from non-combustible material solutions. One of the requirements following this and in response to Part M is the requirement to place consumer units on open walls and at eye level within residential dwellings. This has elevated the importance of design in the minds of many, especially homeowners, who do not want their living spaces blighted with nonattractive, wall-mounted boxes. At Rexel, we currently offer a wide selection of consumer units. Some that are available can be colour coordinated with the home decor, as well as providing recessed solutions so that the unit can recede from view within the home – all of which are fast increasing in popularity amongst end-users. With housing developers and consumers seeking out imaginative answers, manufacturers are now investing in innovative ways to satisfy both the regulations of Part M, as well as the growing demand for attractive consumer units which can enhance the space they occupy, not detract from it.

Product innovation is also playing a key role in helping electrical contractors to ensure that they deliver the best solution, every time, whilst also ensuring contractors save valuable time, and increase their efficiencies and subsequent bottom lines. For example, the availability of new and smaller-sized RCBOs onto the market has created increased wiring space inside consumer units. As any contractor will agree, time is money, and so faster installation times afford electrical contractors the ability to complete projects and move onto the next one without delay. In fact, our own estimates indicate that the new smaller RCBO solution can reduce installation time by up to 50% per job, which if extrapolated across a working year, provides significant operational efficiencies. With the changes proposed by the 18th Edition fast approaching reality, it’s now important the industry works together to share knowledge and best practice. Working alongside manufacturers and electrical suppliers, contractors can ensure when the changes come into effect, they are able to specify a range of products and solutions that not only meet latest industry regulations, but also effectively respond to the requirements of end-users. Rexel, www.rexel.co.uk

Manufacturers, suppliers and contractors must all prepare for the changes in regulations ahead

36 | January 2018

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Work smarter with the new ET4000 Series Get ahead of the game with the new Martindale multifunction installation testers

17th Edition testing the way it should be • Fast reliable loop testing with built-in third amendment Zs loop impedance tables

• Test and Go soft carry case, no need to unpack and repack

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• RCD auto test and ramp test with all results on one screen

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Now available NEW ET4000 PROMO and ET4500 PROMO bundles Includes ET4000 Series, Test and Go carry case, plus FREE VT25 and locking off kit

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ET Series advert 244x340mm rev5.indd 1 Untitled-4 1

26/10/2017 09:55:42 23/11/2017 11:32

SPECIAL FEATURE

Safety should always be at the forefront of electricians’ minds

CIRCUIT PROTECTION & SWITCHGEAR

PLAY IT SAFE Deepak Sharad, category marketing manager for residential at Schneider Electric, explains how to protect customers with quick and clean circuit protection.

he Internet of Things (IoT) is full of promise for electricians and consumers alike. Cisco predicts that by 2020, the number of connected devices will exceed 50 billion as homes and businesses fill up with smart sensors, meters and other connected equipment. However, while the smart home boom may be fuelling an upsurge in work, it burdens electricians with a host of new challenges around circuit protection. The proliferation of networked devices in the home can be dangerous if not installed correctly, particularly when electricians are under pressure to deliver quickly.

Same job, different problems While our homes may be constantly changing, the role and responsibilities of the electrician have remained the same: to ensure a competent, electrically safe and compliant installation. Government statistics indicate that every year around 70 deaths and 350,000 injuries in UK homes are caused by faulty wiring and electrical equipment. Almost half of all domestic fires in the country are caused by the dwelling’s electricity. While the exact cause of these incidents is not always known, for many homeowners it can be something as simple as a lack of awareness or complacency around the dangers of electricity. This must be a key consideration for electricians when visiting homeowners.

Simple checks around sockets to ensure they aren’t being overloaded, as well as identifying and explaining the dangerous use of appliances in the bathroom or outdoors are easy steps to take that protect the domestic installation and dramatically improve safety in the home.

Installation innovations A further factor to consider is the increased need for installer efficiencies. Electricians are under a huge amount of pressure to remain cost effective while meeting increasingly tight and competitive deadlines. Therefore, any way that a manufacturer can help support electricians on the job can be a game changer.

38 | January 2018

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CIRCUIT PROTECTION & SWITCHGEAR

their daily lives. The fact that circuit protection products and wiring systems are pervasive in all kinds of environments indicates that the correct finish to a system has become more important than ever. While cost is always a factor it should not be the main reason for the type of finish of the system being installed. Consideration should also be given to the future use of the space. With this in mind, the industry must work to deliver fully compliant, safer and more efficient products that improve the installation and user experience for electricians and customers.

simultaneously give electricians maximum access while keeping consumers a safe distance from the wiring.

Setting the gold standard

Emerging products which are quick and easy to install are flooding the electrical market

In response, the electrical market has seen an abundance of new and emerging products which are quick and easy to install. They have reduced the cost of labour and time needed for installation, as well as the danger of complications that can emerge down the line. These devices ensure electricians can work quickly and safely and that projects are kept on track. Circuit protection is one area where considerable innovation can be observed. To ensure fast installation and long-lasting protection, products such as Schneider Electric’s Easy9+ range of consumer units offer straightforward access and generous space for cabling for electricians to work. Reversible enclosure doors that allow access with opening from top or bottom, and semi flush mounting designs that allow units to be embedded within the structure

To complement the introduction of new products to the market, recent legislation such as the latest amendment of British Standard (BS) 7671 set the industry standard to which all domestic and industrial electrical wiring installations must conform. The changes brought about by Amendment 3 were proposed to increase safety in domestic premises by installing consumer units that are manufactured from non-combustible materials. As such, products are being introduced with metal enclosures and magnetic door closures, providing safety alongside a consistent design. Many manufacturers also offer barriers to improve safety where there is a possibility of coming into contact with the live terminations or busbars. Compliant consumer units are not just good to have, they are essential. There are over 20 million domestic dwellings in the UK and each has an electrical installation, with electricity meter and consumer unit arrangements supplying the lighting and power in the dwelling. The regulatory changes have decisively impacted how products are specified and installed. The industry recognises the necessity of such regulations. They give guidance to electrical contractors and businesses but also provide protection for end-users going about

SPECIAL FEATURE

Safety first “Compliant consumer units are not just good to have, they are essential.”

Though often overlooked by end-users, circuit protection must be front and centre in the minds of electricians when they take on a new project. It is vital they can ensure protection against short circuits, overloads and electric shocks, providing people with the peace of mind that they and their gadgets are protected. The electrician has the central role in the electrical safety of homes and businesses, but businesses should not fall behind. It is essential that they continue to work with installers, ensuring products are designed with both electricians’ and consumers’ convenience and safety in mind. Ultimately, a high quality product with long lasting circuit protection form a baseline, while user-friendly design, availability and affordability make it saleable. Schneider Electric, www.schneider-electric.co.uk

Hey,Good-lookin’!

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CP&S – Schneider.indd 39

Wiring Accessories • Circuit Protection • Smart Lighting Control & Multi-room Audio Pantone 137C for orange

INDUSTRY PARTNER

21/12/2017 12:39

IT’S ABOUT TIME

Quick and easy installation

Saxby Lighting explains how its specially designed recessed light fittings can save time and money during downlight installations.

TION

L-LES O O

PUSH F

ownlights are as high in demand as ever, being an ideal lighting solution for kitchens, bathrooms and other living areas. Downlights, more so than many other light fittings in the home, are installed on a larger scale, often with more than one being fitted per job. We understand the demand for efficiency and the importance of installation ease and speed. Saxby Lighting aims to bridge that gap, which is why our recessed fittings come with a specially designed terminal block to improve the productivity of electrical contractors. This fast-fix connector is supplied with products that are used for multi-product projects, such as downlights. With a compact design and simple close-and-click box protecting the terminal block, it couldn’t be easier to use. The terminal block features piano key terminals with two termination points for the live, neutral and earth cables enabling loop in/ loop out wiring. This allows you to connect a number of fittings to one switch or dimmer without having to terminate them

INSTAL

at one central point, ideal for large installations. It guarantees a faster installation and saves time compared to the regular screw-fix connectors. In theory, the faster the fitting can be installed, the faster the project will be completed.

• Prepare cable as you would normally

Find the terminal block on our new fire-rated downlights The terminal block doesn’t mean compromise on other features. Our new ShieldECO and OrbitalPRO ranges have been designed to be used in all applications. They have been independently tested and are fire-rated to 30 minutes, 60 minutes and 90 minutes (30 minutes only for the 12W and 15W OrbitalPRO), adhering to Building Regulations Part 2, and IP65-rated for safe use in bathrooms. Other benefits include colour changing technology (CCT) on the OrbitalPRO, antiglare light sources, dimmable and available in a choice of finish.

• Push down each ‘key’, slot in wires and release to terminate

Find out more about our new products at www.saxbylighting.com/featured/ new-products

• Close lid with a simple click Once everything is clipped into place, the strong cord grip meets the necessary standards, giving you peace of mind for a quality installation.

40 | January 2018

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21/12/2017 12:40

VELA Advance Advert Updated Jan 18.qxp_Layout 1 13/12/2017 12:46 Page 1

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13/12/2017 15:05

SPECIAL FEATURE

WHOLESALERS & DISTRIBUTORS

NAVIGATING THE LED LIGHTING JUNGLE Wholesalers must insist on industry-recognised test data, says Michael Morrison of Light Efficient Design UK Ltd.

W Proper documentary evidence of independent testing data is key to ensuring performance expectations

holesalers and distributors are well aware of the huge and growing market potential for selling LED lighting. However, the rush for LED could be putting it in danger of being a victim of its own success by failing to meet the high performance standards expected by users. This is down to a lack of clarity and effective policing when it comes to product testing and compliance. At the same time, this has made it all too easy for many unscrupulous ‘speculators’ to jump on the bandwagon. We’re talking here about purveyors of low-cost LED products imported from the Far East. Many wholesalers are also unwittingly compounding the problem as they strive to offer LED-hungry customers the lowest cost solutions. This is understandable, as users clearly want to realise maximum energy savings and paybacks by replacing HIDs as cheaply as possible. However, in so doing, wholesalers may be taking too much at face value. Low cost imports may look the part but in practice fall far short of the performance claims advertised on the often exemplary packaging. It’s all too easy to be taken in until it’s too late, when the calls from disgruntled customers start flooding in. Although most LED products state 50,000 hours lamp life, there are many that won’t come anywhere close to this. Even after the 50k milestone is reached, LEDs should still retain at least 70% of their original light output. When LED products don’t live up to their advertised lifetimes, they will clearly need changing more often, therefore incurring unexpected capital costs and

disruption for end customers – eroding the payback formula sold to them in the first place. Retrofit LED HIDs will mitigate this to some extent by not requiring complete replacement of fixtures and fittings, therefore saving on labour costs. In either case, when having to prematurely and unexpectedly replace complete LED systems or retrofit LEDs in existing HID fittings, there is going to be fallout. Wholesalers and contractors could be risking their reputations and repeat business.

Devil’s in the detail So what can be done to be as certain as possible the LEDs you specify will meet or exceed performance expectations? Insist on seeing documentary evidence of independent testing data and bona fide certification. Testing that focuses on reliability and lifetime with an assurance of performance or failure prediction. Until recently, this may have been easier said than done. While the lighting industry has many years of product testing experience, the challenge with LED has been the explosion in demand and pressure on manufacturers to bring products to market as fast as possible. For some time, these factors and politicking among various standards bodies frustrated the chances of a common industry standard being drawn up and agreed upon. One that would comprehensively address how long tests should run and how test data is interpreted to project product lifetime. Of course, most reputable LED and lighting manufacturers have conducted their own reliability tests voluntarily. At the very least, such testing should be done at raised ambient temperatures to ensure LEDs and drivers don’t overheat – as has always been done for traditional fittings. Life tests will also ensure that LEDs last in-line with the spec sheet. However, in addition to manufacturers’ own efforts, there are now commonly accepted LED photometric and life test methods, although they’re still not as wellknown as they should be. It is really not difficult to test an LED product and obtain reliable data. I am constantly amazed at the number of products on the market today that are

being sold with completely falsified or imaginary photometric and life data. Currently, the LM-80 standard confirms (or otherwise) the long-term performance of the LED itself. It specifies how LED manufacturers and lighting manufacturers should test LED components to determine their performance over time. The LM-80 standard means that the LED has been tested using an internationally accepted methodology. Then, the LM-79 standard details precisely how the complete product should be tested and produces

42 | January 2018

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WHOLESALERS & DISTRIBUTORS

SPECIAL FEATURE

real, reliable data such as lumen output and efficacy. It really is that easy to produce honest and reliable performance data.

Taking action Wholesalers should be doing more to help themselves and their contractors with more thorough evaluations of LED product reliability, output, and lumen performance. This will also help the industry outlaw low quality providers by asking to see evidence of LM-79 and LM-80 data. Light Efficient Design ensures documentation is always readily available along with other certifications such CE and RoHS. In addition, wholesalers should expect a manufacturer to further satisfy them on the quality and reliability of their products. In the case of retrofits, check with them about manufacturing techniques, such as use of conformal coating for added protection from vibration, dust, humidity; approach to cooling and fan design; ability to operate with enclosed fittings; if the ballast needs to be re-used or not and product testing during and after manufacture. Finally, what exactly is the warranty being offered? Three years or under is somewhat dubious. After all, a reputable LED lamping solution should be expected to last at least five years. Light Efficient Design lamps come with a five year no quibble replacement guarantee – simple.

Enclosed Fitting Safe

Pretested Lamps

“There are now commonly accepted LED photometric and life test methods.”

Light Efficient Design UK Ltd, www.led-llc.com

20 NEW FOR

2017

Wiring Accessories

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W&D – LED.indd 43

21/12/2017 12:41

SPECIAL FEATURE

WHOLESALERS & DISTRIBUTORS

EMBRACING THE FUTURE Mark Rasbuary general manager – national accounts and projects, CEF, takes a look at the changing needs of the electrical sector, and how CEF is developing in-line with changing regulations and the rise of Industry 4.0.

his is a really exciting time to be working in the electrical sector. Technological advances are making the industry more fast-paced, with the Fourth Industrial Revolution, the Internet of Things and smart technology bringing a whole new dimension to the electrical profession. However, these advances also bring new challenges. We, as a society, are becoming more reliant than ever on our electrical systems. New technologies and a higher demand for expertise has increased pressure on the UK’s electricians, and the growing skills shortage is adding to the strain on the sector.

With rapidly developing technology creating these pressures on the trade, the question arises: how can we, as electrical wholesalers, ensure we’re doing our utmost to support our timepoor customers?

Moving towards the digital demand At CEF, we have been evolving our commercial strategy to accommodate customers’ needs. This is why we launched our revamped website in 2015, CEF Online. The website is an in-house development, and gives electrical professionals access to approximately

35,000 product lines from more than 200 industry leading brands. The site itself has proved highly effective: CEF Online has increased product demand, and we have extended our warehouse operations to ensure our customers’ requirements are always met. Next year will see the opening of our new data and marketing centre. The site has been built to accommodate CEF’s growing IT and marketing teams, and its facilities reflect our continuing commitment to excellence. The centre will be home to our team of software developers, who will work on CEF’s integrated IT systems and our online services, providing customers with the highest standard of care and support.

44 | January 2018

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WHOLESALERS & DISTRIBUTORS

Bigger commercial offerings

Supporting the sector

Electrical wholesalers are required to offer customers a breadth of services and expertise to suit the rapidly expanding market. One of the best examples of how CEF is doing this is with our National Accounts offering. This feature gives bespoke support to customers with nationwide requirements for electrical goods. First introduced four years ago, our National Accounts department offers expert knowledge and support, working with customers to deliver a full range of tailor-made services. With a growing number of electrical goods available to our customers, National Accounts makes things that bit easier, operating on nationally agreed terms and guaranteeing the same quality and consistency to larger customers as we give to our smaller contractors. As our customers have grown, so has CEF. Traditionally, CEF focused only on small to medium contractors. However, our recently launched Projects department has been designed to give larger electrical organisations support, guidance and equipment for a professional commercial offering on any quotation.

As with any business in any industry, we wouldnâ&#x20AC;&#x2122;t be where we are today without the electrical professionals we depend upon. Offering our customers the support and guidance they need is a crucial part of our job. Hosting CEF LIVE is one of the ways in which we do this. The event has been a huge success over the years, and we are especially keen to use it as an opportunity to focus on the next generation of electricians. The trade skills shortage is growing at a worrying rate, and it has never been more

CEF Live is one way in which CEF supports the industry

important to appeal to the next generation, especially as they have grown up with the 21st century technology which is rapidly changing the shape of our industry. At CEF LIVE 2017, we had a special focus on young professionals, with activities designed specifically for those entering the trade to advise them in the progression of their careers. These events included workshops and educational presentations, as well as demonstrations of best practice in electrical safety. Seminars from the NICEIC and the IET also shed light on the upcoming 18th Edition of the IET Wiring Regulations and how these new laws could affect electrical projects. Young professionals took part in live demonstrations of the latest products exhibited by more than 45 leading manufacturers. Keeping our customers up-to-date with these key changes in the electrical sector, and providing them with advice, trial and expertise, is a major part of our culture and offering at CEF. Over the past two decades, I have watched CEF become an expert supplier of electrical products and services. This is the kind of support wholesalers should offer their customers in our increasingly digital world.

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CEF is expanding its premises to accommodate its growing IT and marketing teams

CEF, www.cef.co.uk

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WHOLESALERS & DISTRIBUTORS

BIN THERE, DONE THAT Apex Supply Chain Technologies explains how CED distributor Royal Wholesale Electric is using its smart bin solution technology to enable new business opportunities.

oyal Wholesale Electric is a distributor based in Salt Lake City, Utah, specialising in electrical components for use in automation and industrial applications. It is part of Consolidated Electrical Distributors (CED), one of the nation’s largest distributors of electrical components. But Royal faces a problem common to every distributor, regardless of offering or size – competing for business with a service that can be easily commoditised.

access to real-time inventory levels makes this possible. We would not have this customer without having the ACTYLUS smart bins in place.” With an accurate inventory count, Royal provides IE with only the amount needed to replenish its inventory each week. This has helped streamline the procurement process and decrease the number of suppliers needed to service IE. Since the ACTYLUS smart bin solution virtually eliminates stock-outs, IE no longer needs safety stock. All of this, in turn, decreases IE’s spend and their inventory manager has been able to make better use of her time. This includes working with Royal to look at opportunities to expand IE’s use of this technology.

Before

Increasing efficiency

New business

All too often, customers request proposals from three distributors and choose the lowest bid without considering the value a distributor brings to the relationship. To avoid this pricebased competition, Royal looked at how technology could set them apart. According to Dusty Siddoway, Royal’s PC manager, the company began using the ACTYLUS smart bin solution from Apex Supply Chain Technologies to automate some of the distributor’s vendor-managed inventory (VMI) programmes. One of its first installations was with Intermountain Electronics (IE). IE manufactures rugged electrical distribution and control equipment designed for the oil and gas, mining and power generation industries. Before the ACTYLUS solution, IE was using a large, homemade metal shelf with slots to store its components. Bulky by design, it could easily accommodate any inventory IE might have on hand. This

resulted in IE carrying surplus inventory, at significant expense. “It was obvious IE had more inventory on hand than they needed,” says Siddoway. “We knew automating their VMI programme for electrical components would decrease their inventory and make them more efficient. This frees up money and floor space for IE, without creating any new or additional costs.”

24/7 inventory monitoring

After

Three ACTYLUS racks, with a mix of 144 large and small bins, handle the homemade shelf’s stock keeping unit (SKUs) with room to spare, all within a smaller footprint. Its LED lighting and brightly colored bins make it easier for workers to identify components accurately. For Royal, the biggest benefit the solution brings is the one that can’t be seen – the Apex Trajectory Cloud data platform. “With the Trajectory Cloud platform, we know when IE’s bins are running low,” says Siddoway. “This helps prevent stock-outs and eliminates the need for us to conduct bin checks. And since IE is located in Price, Utah, every customer visit entails a fourhour round trip. So, this visibility into IE’s material flow is critical.” Trajectory Cloud can be accessed online from any computer or through a mobile phone. In addition to automatically notifying Royal when preset minimum thresholds are reached in each bin, it generates monthly reports to show IE inventory consumption. “We wanted to eliminate bin checks from the replenishment process,” says Siddoway. “The 24/7

Not only has ACTYLUS made Royal more competitive, it’s also proven to be surprisingly affordable. To that end, Royal’s smart bin systems were obtained through the Apex Complete Technology Subscription (ACTS). This leasing programme makes the investment in ACTYLUS an operational expenditure. Based on this and on Royal’s ability to calculate a return on their investment, the ACTYLUS solution has been easy to afford. Siddoway simply takes the amount of revenue ACTYLUS generates each month, subtracts the cost of the ACTS subscription and reflects the cost savings generated by only having one visit to IE each week. Using these factors alone, Royal estimates it sees a return on investment every month. This math may become even more attractive for Royal. With 12 empty ACTYLUS bins in its system, IE can give more SKUs to Royal. As the ACTYLUS solution enables remote site monitoring, the distributor has been able to expand its new business efforts to a broader geographical area. “By automating VMI replenishment, we can expand our business without investing in additional overhead,” says Siddoway. ACTYLUS smart bins have helped set Royal apart from its competitors and expanded new business conversations to a broader base of potential customers. This helps ensure its services won’t be commoditised with other distributor programmes. Instead of focusing on ‘a vendor’s price’, now Royal can show their potential and existing customers ‘a business partner’s value’. Apex Supply Chain Technologies, www.apexsupplychain.com

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SPECIAL FEATURE

What opportunities are open to suppliers and wholesalers by exchanging expertise and sector knowledge?

WHOLESALERS & DISTRIBUTORS

WORKING TOGETHER Paul Dawson, commercial director of electrical accessories specialist, Niglon, discusses the importance of a collaborative approach between suppliers and wholesalers and the need for an agile supply chain that can support contractors’ requirements.

he electrical industry has heard a lot of doom and gloom about the prospects of the wholesale sector over the past few years. But, like those who were eager to consign the book to history when the Kindle was invented, and those who predicted the demise of the oven when microwaves were the ‘in’ thing, the proverbial death knell has been distinctly premature. The reality is that things have changed. Things do, it’s what we call progress and, generally, progress is a good thing. However, with change comes challenges, the greatest of which is to adapt and remain agile for the future while carrying forward the most valuable elements of the past. I believe that the electrical wholesale sector is now achieving that combination of forward focus and legacy preservation, carving out a sustainable role in the future of the electrical sector and benefitting contractors in the process.

Lasting legacy While some companies on the supply side of the electrical industry have adopted a strategy of bypassing the wholesaler to deal direct with contractors, Niglon remains committed to working with wholesalers to ensure the best service, financial model and product availability for installation teams. Let’s take those three elements one at a time. The idea that service matters may seem old fashioned. However, when a contractor is on-site and under pressure to get the job done to the right spec within a tight deadline, working with a supply chain you can trust is still a high priority. As anyone who has ever worked in a site-based role will testify, projects do not always work to programme and the kit you need on-site is not always in the right place at the right time. Whether you need a trusted supplier to help you out of a tight spot, an impartial advisor to help you select the best value, most available product to match a

“The electrical wholesale sector is carving out a sustainable role in the future of the electrical sector and benefitting contractors in the process.”

performance spec, or a local stockist that can deliver to site on a just-in-time basis, wholesalers can offer a number of service benefits that contractors simply don’t get from buying direct. When it comes to financial considerations, buying direct from the supplier rather than through a wholesaler may seem to offer the best deal by cutting out the wholesaler margin. However, this is not always the case as wholesaler volumes will often mean that they can buy from the supplier at a reduced cost as compared to contractors, eroding any price incentive. Moreover, like Niglon, many suppliers run regular wholesaler-only promotions. More importantly, the financial benefits of buying from a wholesaler as opposed to purchasing direct from the supplier involve more than product costs alone. While it’s standard practice for purchases direct from the supplier to be based on 30-day terms or less, wholesalers will often offer extended credit terms for regular customers, keeping cash flow within the contractor’s business.

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WHOLESALERS & DISTRIBUTORS

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Availability is another area where wholesalers can often provide advantages over sourcing materials direct from the supplier. While suppliers will often have limited locations, the wholesaler network ensures local availability and can provide a rapid response even for smaller product volumes. As Damien Atkinson from independent wholesaler, Atkinson Electrical, says, “Our customers value the local service, product traceability and accountability we can provide. They know that we will go the extra mile for them to ensure they have the products they require onsite when they need them and there’s significant value attached to that peace of mind.”

Future focus Despite the continuing advantages of working with a wholesaler-based supply chain model, there is no doubt that both suppliers like Niglon and wholesalers of all kinds – from the big players, to buying groups and true independents – must all evolve to meet the challenges of the contemporary marketplace. Some of that change needs to come from understanding the challenges in the contracting marketplace and adapting supply chain practice to address customer requirements. For example, as contractors come under increased pressure to complete projects within extremely tight deadlines, wholesalers can add value to their customer relationships by advising contractors on faster installation products or items with improved availability. As a supplier, we are supporting wholesalers with this by providing product training. Indeed, Niglon’s new headquarters was specifically designed with a training room for this purpose. As we continue to see a move towards smart buildings and intelligent accessories, ensuring that wholesalers understand a product’s benefits and capabilities will be key to enabling improved specification and a value-led sell. Point of sale is another key area in which suppliers can aid sales through the wholesale channel. Traditionally, the wholesaler has played a central role in introducing contractors to new products and we continue to see this as a pattern for profiling new ranges, trends and technologies with installers. By investing in point of sale displays, suppliers can help wholesalers to drive trade. It’s important to note here, too, that the product awareness and education involved in the supplier/wholesaler relationship is a reciprocal benefit that supports innovation and best practice across the whole sector. Effectively, the wholesaler is the go-between connecting the supplier-manufacturer to the contractor-installer. While we’re supporting the wholesaler in selling our products, we’re also gaining valuable feedback about what the marketplace wants, using wholesalers’ contact with contractors to drive our product development and service innovation. It’s a process built on relationships, with our field teams making regular visits to wholesale customers alongside more formal data mining exercises.

Online capability Amongst the most recent data mining exercises carried out by Niglon has been a wholesaler survey to understand the importance of online ordering and communication capabilities for the sector. Online-only sales platforms are perceived as a significant threat to the conventional wholesale channel, but with online ordering providing an additional option for both supplier-to-wholesaler and wholesaler-tocontractor transactions, in fact the digital age presents a substantial opportunity. Ian Cooper, manager of CEF Oldham points out, “In retail many of the companies that started out as online-only businesses have moved into bricks and mortar outlets because it enables them to target a broader spectrum of customers. So, for example, Amazon is opening book shops where people can browse and Argos is using its relationship with Sainsbury’s to extend its store network. “As wholesalers, we have the big advantage of having well-established trading premises in place and by adding online capabilities, we can offer contractors the choice of ordering online or coming in to see us and talk through their requirements face to face.” Not only are the most agile and forward-focused wholesaler businesses offering their customers the choice of buying online, they are also ordering stock online too. That’s why Niglon is currently investing in its digital capabilities to offer online ordering by the end of Q1 2018. As David Priestly, director at buying group member 7 Core explains, “Being able to order stock online gives us much more flexibility in managing the available space in response to current demand from our customers. When our suppliers can offer us a fast turnaround, we can pass

“The supplier/ wholesaler relationship is a reciprocal benefit that supports innovation and best practice across the whole sector.”

those benefits on to our customers and the whole industry becomes slicker and better able to address the challenges of tighter programmes and tighter margins.”

Collaborative working can offer solutions to the changing needs of the sector

Growth potential There can be no doubt that the electrical wholesale market has changed and will continue to adapt to evolving buying habits and new product innovation. However, there will always be a role for a local supply base and the specialist expertise wholesalers provide for the electrical sector. From a supplier’s perspective, we are seeing growth in the wholesale sector, with new customers coming on board with Niglon accounts and a continuing growth in sales through the wholesale challenge. As our customers answer the everything-right-now challenges faced by their customers, electrical suppliers must also invest in agile business models to ensure next day delivery and rapid collection is available on all items for all customers. Niglon, www.niglon.co.uk

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SPECIAL FEATURE

TELECOMS & ENCLOSURES

TICKING ALL THE BOXES How crucial are enclosures to an efficient and effective installation? Steve Robbins, sales director at Hylec-APL outlines the importance of the right specification.

How do you know you’ve selected the right enclosure for the job?

nsuring your electrical or electronic installation functions correctly, can be maintained easily and has a long, serviceable life owes a lot to specifying the right enclosure. Hazards to electrical installations come in multiple guises, from environmental factors through mishaps and even vandalism.

There are numerous enclosures on the market and investing some time specifying requirements and researching the cost/ benefit of models offered by various manufacturers will avoid pitfalls such as equipment failure, unscheduled stoppages for repairs, and in an industrial situation, lost production. Sometimes, what appears as a reasonably priced choice of enclosure can end up costing more overall by the time necessary items are added, such as locks and keys, backplates and mounting brackets – some suppliers may include these as standard. Reputable manufacturers provide clear specifications concerning the materials their products are manufactured from, include IP and IK ratings, and provide technical datasheets detailing available accessories. A little initial research on the internet will quickly highlight those manufacturers who provide this level of detail and many will often offer advice or help if needed.

Be prepared “Hazards to electrical installations come in multiple guises.”

A quick specification checklist prior to looking at the available enclosures should include the following: • Environment – interior or exterior? Is protection needed against damp, rainwater, dust, sand, salt water, wind, dripping water, storms, extremes of temperature? Does the enclosure need to be flame retardant? • Location – is protection required from unauthorised access, accidental damage, electrical interference? • Access – will there need to be a physical inspection of contents or a visual inspection? • Thermal management – extremes of either cold or heat can damage or shorten the useful life of components. Steel enclosures conduct heat, polycarbonate enclosures insulate to some extent. Both have advantages, depending on application.

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WHOLESALERS & DISTRIBUTORS

• Accessories – venting kits and exhaust fans can be used together with thermostats for thermal management. If these are needed, check first what accessories are compatible and available for the selected enclosure.

Polycarbonate, ABS or steel? Conventionally, enclosures are made of pressed steel, but recent years have seen the growing emergence of polycarbonate and ABS, which are now the preferred choice in many applications, including in the industrial arena where impact damage is possible. There are many types of polycarbonate and ABS. For instance, a flame retardant ABS, when used with a wall thickness up to 3.5mm, can provide impact resistance of IK08 (protection against impacts with an energy up to 5J). Since ABS doesn’t rust, the enclosures are also able to offer protection from continual exposure to external conditions, even in dockside and marine applications. The DED range from Hylec-APL, for example, offers hinged-door ABS enclosures that provide similar degrees of impact resistance to metal enclosures of similar sizes. Their advantages include lower unit costs and quicker installation; in use, they do not dent on impact, nor do they corrode in the presence of moisture or many chemicals. Hinged-door enclosures that are fitted with locks and seals as standard are extremely secure and reliable, even when installed outside, while the external mounting brackets can be designed to make installation simple without compromising the IP65 rating against dust and moisture ingress. High-quality seals and hinges ensure that performance won’t deteriorate over time.

New innovations The newer designs of steel enclosures also encompass many advantages, particularly for exterior applications. As an example, Hylec’s DEDS series of lockable, solid door steel enclosures provide secure protection for exterior electronic and electrical

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installations, including industrial control, HVAC, lighting and automation, plus holiday home consumer units where protection against the elements and tampering are important considerations. IP66-rated against water and dust ingress, they meet IK10 specifications against impact and comply with IEC 60529 standards, as well as being guaranteed against corrosion for three years. All threaded studs are rustproof stainless steel. As the DEDS series is primarily designed with exterior installation in mind, the gland-plate modules for cable entry (which can be top or base mounted) are supplied with IP66-rated sealing gaskets for total protection against dust and water jets or waves. Supplied complete with metal lock and key plus galvanised wall mounting brackets, they also have a prewired earth link on stainless steel studs between the door and the housing to save installation time.

Challenging environments The petrochemical and chemical industries can be corrosive, the agro food sector and medical environments demand the strictest hygiene standards. Stainless steel can be an excellent choice here. The DEDSS stainless steel series of lockable, solid door enclosures are designed to provide secure and cost-effective protection for specialist and demanding electronic and electrical installations. Manufactured from grade 304 stainless steel, the DEDSS enclosure series is IP66-rated and protects contents against water and dust, as well as being able to withstand impact to IK10 specifications and extremes of temperature ranging between -20°C and 55°C. DEDSS enclosures come complete with an earth strap pre-wired and fitted between the door and the housing to save valuable installation time. Quality, value for money, the right degree of protection and the desired service life – the right enclosure should deliver on all of these.

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