BuiltView Magazine Issue #05 Spring 2020 by Australian Glass and Window Association

THE INDUSTRY MAGAZINE OF THE AGWA & NSSA

Contents

ISSUE 05 SPRING 2020

GLASS & WINDOWS

EDITOR’S NOTE

WORDS

CONTRIBUTORS

AGWA STATE CHAPTERS

Updates from your State Chapter Committees.

MEMBER PROFILES

The Best of Both Worlds Controlling glass imports for the Australian market.

From Furniture & Kitchens to Award Winning Windows & Doors Celebrating 30 Years with Paarhammer.

Through the Looking Glass Stegbar

The Love Shack Element Windows

AGWA Technical Committee Update

Some Questions from IGMA How do you know the IGUs you manufacture or supply will last and satisfy your customers and warranties?

ACCREDITATION

AGWA Accreditation Programs How becoming accredited benefits your business.

TRAINING

AGWA Web-Based Training

Fenestration Diploma Graduates Congratulations, Gerard Hickey & Vicki Leslie.

AGWA Course Graduates

Do You Need to Report Minor Injuries?

CASE STUDIES

TECHNICAL

SAFETY

18 PRODUCTS

NEWS

DIRECTORY

SCREENS CASE STUDIES

BUSINESS SNAPSHOT

Breaking Windows & Preventing Falls Glass 24/7

Carrington House Cotton’s Glass & Aluminium

PRW Security Doors & Screens Q&A with Brad Wickett

NEWS & PRODUCTS

MEMBERSHIP

UNIQUE JOB

DIRECTORY

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Contents

COLUMNS

COVID‑19 & Summer Bushfires – The Economic Impact & Pathways to Recovery

Terry Rawnsley, SGS Economics & Planning

The RBA’s Big Guns – We’ve Seen It Before, Just Not Here

Thomas Devitt, Housing Industry Association

BUSINESS

Managing Performance & Behaviour Remotely

Gaby Zipor, AB Phillips

LEGAL

Minimum Wage Increase Alert for Employers

Harry McDonald, Greenhalgh Pickard Solicitors & Accountants

PEOPLE

Resilience – Will We Bounce Back?

David Esler, Kaizen Executive

ECONOMY

EDITOR’S NOTE

he spring edition of BuiltView has undergone a small reshuffle, moving the long-form editorial ‘Columns’ to the back and bringing the Association content forward. In ‘Glass & Windows’, we’ve launched an ‘Accreditation’ column where the details and benefits of becoming accredited are discussed and we celebrate AGWA members who have achieved accredited status in the two active programs: ACP and Master Glazier. IGMA returns to the ‘Technical’ section with important information on AS 4666 testing and AGWA Technical Officer, Nayan Das, provides an important and detailed update on the many recent regulatory changes that affect the glass, glazing and fenestration industry. Our ‘Member Profiles’ feature Landson Glass (page 10) and Paarhammer, in celebration of their 30th anniversary (page 12). ‘Case Studies’ showcases the innovative design of ‘The Glasshouse’ from Stegbar (page 16), and the extensive renovation of the ‘Love Shack’ from Element Windows (page 18). The ‘Screens’ chapter opens with ‘Case Studies’ from Glass 24/7 (Chatham High School on page 44) and Cotton’s Glass & Aluminium (‘Carrington House’ on page 46). This edition’s ‘Business Snapshot’ interviews Brad Wickett of PRW Security Doors & Screens and ‘News & Products’ expands with contributions from NSSA members.

In ‘Columns’, don’t miss our ‘Economy’ double feature where guest contributor Terry Rawnsley, from SGS Economics & Planning, provides an analysis on the two recent Australian crises and scenarios for how the Australian economy could recover from the subsequent recession. This is followed by an article on the Reserve Bank of Australia’s economic strategy of quantitative easing by Thomas Devitt from the HIA.

STEPHANIE GRIGG Editor, BuiltView Magazine

EDITORIAL CORRECTION: WINTER EDITION Every issue of BuiltView provides opportunities for members to celebrate their success and promote their products to the broader industry and the winter 2020 edition of BuiltView was no different. On page 46, the team at Safetyline Jalousie took the opportunity to tell the industry about their great range of modern louvre products. However, in this editorial, it was presented that Safetyline Jalousie offers the “highest performing louvre window in the world, in all key metrics”. On review, this statement is inaccurate, and we encourage stakeholders to seek out suitable louvre products to meet their specific needs.

BUILTVIEW

ISSUE 05 SPRING 2020

BuiltView Magazine is a quarterly publication of the Australian Glass & Window Association and the National Security Screen Association.

SUB-EDITOR

Rankin, Terry Rawnsley, Alison Renwick, Anthony Robertson, Jeff Rotin, Jack Ryan, Nicole Saccaro, Clinton Skeoch, Gary Smith, Mostafa Tarek, Jessica Veljanovska, Michael Ward, Brad Wickett, Manfred Wolfram, Astrid Wotawa, Samantha Wykes, Gaby Zipor.

Melissa Douglas

PRINTED BY

DESIGN

SOUTHERN IMPACT

Stephanie Grigg Kellie Wardman

www.southerncolour.com.au Our printer conforms to the ISO-14001 environmental management standard and the ISO-9001 quality management standard.

EDITOR Stephanie Grigg

EDITORIAL & ADVERTISING ENQUIRIES Stephanie Grigg +61 2 9498 2768 ext. 453 stephanie.grigg@agwa.com.au PUBLISHED BY AWA-AGGA LIMITED ABN 57 629 335 208 Suite 1, Level 1, Building 1, 20 Bridge Street, Pymble NSW 2073 +61 2 9498 2768 admin@agwa.com.au www.agwa.com.au COVER IMAGE Saffire Freycinet, Coles Bay, Tasmania. Windows and doors fabricated by Paarhammer (page 12). CONTRIBUTORS Melissa Baker, Nary Bhudia, Kimberley Brett, Virginia Chapman, Thomas Clayton, Luke Collins, Wayne Cook, Claudene Damianakis, Nayan Das, Deb Deeth, Peter den Boer, Thomas Devitt, Melissa Douglas, David Esler, Amy Flight, Kelly Gleeson, John Gofton, Robbie Hawkswell, Michael Henry, Gerard Hickey, Tracey Honig, Niall Hughes, Ellen Kelman, Vicki Leslie, Cameron L’Estrange, Steve Lygris, Phillip Mauviel, Daniel McCluskey, Harry McDonald, Natalie Muir, Tina Nguyen, Edith Paarhammer, Geoff

DISTRIBUTED BY D & D MAILING SERVICES www.ddmail.com.au BuiltView Magazine is proudly packaged in Biowrap, 100 per cent degradable plastic wrapping. DISCLAIMER Copyright © 2020. All rights reserved. Reproduction in whole or part without written permission from AWA-AGGA Limited is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010. Readers should make their own inquiries in making decisions and where necessary seek professional advice.

Contents

WORDS FROM YOUR ASSOCIATIONS

JEFF ROTIN Chairperson of the Board Australian Glass & Window Association

CLINTON SKEOCH CEO & Executive Director, Australian Glass & Window Association

MICHAEL HENRY Chairperson of the Board National Security Screen Association

elcome to the spring edition of BuiltView.

Our industry continues to face the challenges of the COVID-19 pandemic. Many of you will have dealt with great uncertainty as we come to grips with both the economic and social implications of this situation. The team at AGWA have continued to work hard during this period to provide support and information to our members while continuing to work closely with government and other lobby groups to raise relevant issues regarding support to our industry. The announcement of the government’s HomeBuilder program in June appears to have had a positive effect with reports indicating a boost in new land sales and contract completions. Due to the nature of our industry, and the lag between contracts and supply, a number of our members may only just be beginning to feel the full effects of lower economic activity while other sectors of the economy may be returning to normal. As such, any stimulus which can fast-track the commencement of new builds is a welcome cushion to the otherwise steep declines in construction which are expected. In June, we completed our first AGWA Annual General Meeting. Due to COVID restrictions, this was conducted ‘virtually’ over Zoom. We were able to take the opportunity to reflect and report on the many initiatives that have been progressed during AGWA’s first full year and outline the strategic focus going forward. I’d like to thank all of those members who took the time to attend and to vote on the motions presented. As with the winter edition, I hope the arrival of this season’s BuiltView will provide a welcome change of focus to these other matters which fill our minds at this time and provide some informative and inspirational information.

s we roll into the new financial year, it’s fair to say that this past 12 months have been like no other. While for some work didn’t stop during the initial COVID-19 response, for most, work contracted. Now, with the exception of a few local areas, we find ourselves on the cusp of a broader opening of the economy as we eagerly seek to understand what the future will hold. AGWA have been engaging with federal and state governments, aligned associations and key industry stakeholders to ensure construction work is supported through the remainder of this year and beyond. To that end, we support the initiatives undertaken with the federal HomeBuilder program as well as the state stimulus support measures. However, we also recognise that more may well need to be done. We have therefore been actively working with the Australian Sustainable Built Environment Council (ASBEC) and other aligned associations to frame up additional policy and stimulus opportunities targeted at improving the environmental performance of the built environment with a mixture of public and private commercial and residential policy initiatives being put to government. Additionally, AGWA has also written to each of the major Australian banks asking for consideration of interest-free green loans for upgrading household windows, similar to those being offered by Westpac in New Zealand. The broader work of the Association is continuing with the roll out of our new glazier accreditation program (read all about it on page 24) and working with the ABCB on its proposed agenda for NCC 2022 (detailed in the Technical Committee Update on page 20). Happy reading.

pring is here and before we know it, we will be in the thick of managing the Christmas rush. So, now is the time to give our businesses a little spring clean in preparation for the season to come. I encourage all NSSA members to review and update your websites and social media pages. Make sure that you include the NSSA logo and #nationalsecurityscreenassociation in socials posts. I am pleased to report that the Association is continuing to progress very positively since the last edition of BuiltView. Our membership numbers continue to grow around the country as people and businesses learn more about the NSSA. Also increasing is the number of members liking, following and engaging on the NSSA Members Community Facebook group. The page continues to attract more and more activity through our Monday ‘Post of the Week’, Tuesday’s weekly poll, ‘Promo Wednesday’, ‘Let’s Talk…’ on Thursdays and much, much more. It has been fantastic to see so many of our members actively engaging with a range of topics and issues that relate specifically to our industry and businesses. Additionally, the NSSA Technical Committee is making progress on our new qualification, MSF30919 Certificate III in Blinds, Awnings, Security Screens and Grilles, and the Standards Australia project to review AS 5039, AS 5040 and AS 5041. To keep up-to-date with developments, make sure that you subscribe to our quarterly eNews and join the NSSA Members Community Facebook group. Finally, from the NSSA Board of Directors, our Executive Officer, Claudene Damianakis and myself, we would like to welcome all of our new members, and also thank everyone who has participated in contributing to the NSSA Members Community Facebook page.

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BUILTVIEW

Contents

THOMAS DEVITT Economist, Housing Industry Association

DAVID ESLER Director, Kaizen Executive

Nayan has held the post of AGWA Technical Officer since 2019. He holds a Master’s Degree in Structural Engineering and is very keen to implement his knowledge to drive product conformity and compliance in the construction sector. He assists the AGWA in advancing the industry through the provisions of member technical support, WERS simulations and management, as well as facilitating the development of critical technical content in relevant Australian Standards and Industry Guides.

Tom joined HIA Economics as Economist in 2018 and assists in the research and analysis of housing market trends and forecasts for the purpose of informing policy debate and HIA’s advocacy agenda.

David is the Director of Kaizen Executive – a specialist in executive recruitment and tailored talent search within the building and construction, and fenestration, glass and glazing sectors. With over 25 years professional experience at senior management level within the construction industry, David draws upon his extensive domestic and international expertise and experience to provide Management Consulting services and Professional Sales Training with industry specific programs.

CAMERON L’ESTRANGE Photographer, Fotogroup

HARRY McDONALD Solicitor & Associate Director, Greenhalgh Pickard Solicitors

TERRY RAWNSLEY Principal & Partner, SGS Economics & Planning

Cameron started his professional career as a photographer in 1995 when he was granted a full time job at the Herald Sun in Melbourne working as a press photographer.

Harry McDonald is a solicitor admitted to practice in the Supreme Court of Queensland, practising in the Commercial and Property Law team at Greenhalgh Pickard Solicitors. Within commercial law, Harry has a keen interest in employment law and enjoys assisting commercial clients in all areas of their employment and industrial relations with experience in employment contracts, sub-contractor agreements, restraint clauses, unfair dismissals, general protections, workplace policies and guidelines, and general HR advice.

An award-winning economist, Terry frequently presents and publishes research and insights into how cities and regions function. Terry works with all tiers of government, ASX listed companies, private businesses and not-for-profit organisations. His project experience is extensive, ranging from preparing economic development, land use and transport strategies for government departments. He uses his in-depth understanding of urban and regional economies to deliver clear insight into the economic, social, demographic and industry trends.

Since then, he has specialised in the field of conference photography and some of you might recognise him as he has worked at many AGWA events including AusFenEx19 and the much loved golf days. Cameron’s hobbies include cycling and playing the guitar.

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Tom is an avid follower of economic developments in Australia and around the globe. Tom’s areas of interest include tax policy, urban development and the role of monetary and fiscal policy in addressing Australia’s multispeed economy, financial crises, trends in globalisation, economic inequality and frictions in global trade.

IMAGE

NAYAN DAS Technical Officer, Australian Glass & Window Association

Cotton’s Glass & Aluminium

CONTRIBUTORS

Glass & Windows

IMAGE Paarhammer

GLASS & WINDOWS 12 AGWA STATE CHAPTERS

Updates from your State Chapter Committees.

MEMBER PROFILES

The Best of Both Worlds Controlling glass imports for the Australian market.

From Furniture & Kitchens to Award Winning Windows & Doors Celebrating 30 Years with Paarhammer.

Through the Looking Glass Stegbar

The Love Shack Element Windows

AGWA Technical Committee Update

Some Questions from IGMA How do you know the IGUs you manufacture or supply will last and satisfy your customers and warranties?

ACCREDITATION

AGWA Accreditation Programs How becoming accredited benefits your business.

TRAINING

AGWA Web-Based Training

Fenestration Diploma Graduates Congratulations, Gerard Hickey & Vicki Leslie.

AGWA Course Graduates

Do You Need to Report Minor Injuries?

CASE STUDIES

TECHNICAL

SAFETY

PRODUCTS

NEWS

Australian Glass Group

Soft Tech

Siegware

Zone Group & Glass Trade Centre

Wideline

Viridian Glass

LiSEC

Tough Glass

EBSA

SchlegelGiesse

DECO Quattrolifts

DIRECTORY

Doric

Obituary: Franco Bavelloni

Glassworks

AGWA Calendar

Aneeta

AGWA Welcomes

ISSUE 05 SPRING 2020

BUILTVIEW

Glass & Windows

AGWA STATE CHAPTERS Updates from your State Chapter Committees.

NEW SOUTH WALES DEB DEETH State Chapter Chair

hilst there are mixed feelings amongst New South Wales members, overall there’s a sense of gratitude for the industry we work in and the supportive relationships we share. As I write this, New South Wales are soon to be host to the AGWA Industry Information Webinar. The evidence certainly suggests that an online event can attract a higher engagement than a face-to-face event, with in excess of 80 registrations to date. Increased member engagement can only be a positive step forward for our businesses and the industry, especially as we navigate these uncertain times together. In other positive news, TAFE NSW resumed face-to-face teaching on 20 June with final year students. Fingers crossed that when you read this all students will be back learning in the classroom. Stay well and productive everyone.

CHAPTER REPRESENTATIVES Deb Deeth

Chair, Events

Roland Rode

Technical – Glass

Michael O’Keefe

Technical – Windows

Joe Finn

Safety

Mark Nicholls

Training

QUEENSLAND WAYNE COOK State Chapter Chair

currently under review by the AGWA Technical Committee. The Fact Sheet will be published and distributed to members pending feedback. The good news is the Standard doesn’t impact glass and windows, just the structural parts of the building. Over the last 12 months, AGWA has sent updates to members on protecting workers from developing crystal silicosis. If you require more information, contact the AGWA office or visit safeworkaustralia.gov.au/silica. The new Rehabilitation and Return to Work Coordinator (RRTWC) legislation requires Queensland businesses that meet the criteria to appoint suitably qualified RRTWC coordinators and provide their details to the insurer. To qualify, a business would need a salary cost per year: 1.

High risk industry (glass and glazing is not in this category): $4,184,180 minimum wage cost per annum.

2. Other industry: $8,368,360 minimum wage cost per annum. It is unlikely that AGWA members will qualify for this requirement. In the discussion on future events, we covered AusFenEx21, CPD points and social events. Unfortunately, the decision was made to cancel the 2020 Golf Day. The Chapter will be moving to have a representative on the new AGWA Showerscreen Sub-Committee. We are also endeavouring to fill the current vacant Training position on the Chapter Committee. We continue to work for our Queensland members. If you have any items you would like to see addressed, please feel free to contact the Committee at any time.

he Queensland Chapter’s thoughts are with all our members during this COVID-19 period and we believe that the advice from AGWA over this period has been extremely valuable to all members.

CHAPTER REPRESENTATIVES

The Chapter Committee last met on 28 May and discussed a range of industry topics. The technical team has drafted a Technical Fact Sheet on AS/NZS 1170.4 Structural design actions, Part 4: Earthquake actions in Australia which is

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Wayne Cook

Chair, Board Member

Mark Simpson

Safety

Gary Aspden

SOUTH AUSTRALIA PHILLIP MAUVIEL State Chapter Chair

n 2 July, we held our first Chapter webinar. This was a free event and a great update on AGWA activities, including significant advocacy work on behalf of industry and technical changes in both Australian Standards and the National Construction Code (NCC). These updates are important for all participants in our industry to understand, If you missed the webinar you can view it on the AGWA website. The upgraded AGWA Accredited Company and Master Glazier Programs are now in full swing with the auditing process underway. The South Australia Chapter Committee urges you to commit fully to these Programs. The AGWA Accreditation Programs provide a comprehensive framework for members to develop and demonstrate the skills, experience, safety and integrity of yourself and your company – lifting the professionalism of our whole industry. A component of both Programs includes obtaining a certain quota of Continuing Personal Development (CPD) points. CPD points are earned for participation in AGWA webinars which will help you and your company achieve the requirements of the Skills and Training pillar for both the Accredited Company and Master Glazier Programs. You can read about the AGWA Accreditation Programs, including interviews with members, in the Accreditation feature on page 24. We hope you are all safe and well during these times. If you need assistance, please contact the Chapter representatives or the AGWA office.

CHAPTER REPRESENTATIVES Phillip Mauviel

Chair, Events, Board Member

Technical – Glass

Ian Hay

Safety

John Leslie

Technical – Windows

Peter Laing

Technical – Glass

Vacant

Training

Stephen Gillard

Technical – Windows

Phillip Norman

Events

Wayne Donnelly

Training

AGWA STATE CHAPTERS

Glass & Windows

TASMANIA

VICTORIA

WESTERN AUSTRALIA

JOHN GOFTON State Chapter Chair

GEOFF RANKIN State Chapter Chair

PETER DEN BOER State Chapter Chair

he Tasmanian glazing community lost a long-standing industry identity with the passing of Ferdie Kroon on Wednesday, 1 July. Ferdie was a long term serving member of the Tasmanian Glass and Glazing Association from its inception. We pass on our sincere condolences to his wife, Cornelia, and his extended family. Whilst 2020 has brought major changes to the way we all interact, we have been kept connected and informed with the information and valuable resources that AGWA continuously develops for members. On Thursday, 14 May, Tasmania kicked off the first of AGWA’s Industry Information Webinars which were rolled out nationally in July. Around 30 Tasmanian members joined the free webinar, being briefed on key national industry issues and state specific information. Glenn Gregg and Cameron Blight of WorkSafe Tasmania provided insight on safety inspections and the availability of free on-site safety assessments. Crucial information was also given on dealing with mental health in the workplace during COVID-19. Following on from this, AGWA also hosted a well received Mental Health Webinar and Toolkit Training session on Wednesday, 17 June, which has proved to be extremely beneficial. All webinars are available for members to watch on the AGWA website and PDFs of the presentations and relevant information kits are also available to download. I encourage all members to continue to stay connected, keep in touch with their AGWA Chapter and fully utilise the effective and important resources available to them through their AGWA membership. All the best as we continue to work towards positive times.

he AGWA Victorian Chapter held their inaugural Industry Information Webinar on 15 July with great attendance from members and was full of must-know information. Our Executive Director and CEO, Clinton Skeoch, gave us an important update on Association activities, including the Association’s advocacy work, the Master Glazier Program and the expansion to the Accredited Company Program, demonstrating the value of Association membership. Michael Ward from Australian Glass Group and Russell Harris, AGWA Technical Manger, both delivered presentations on the changes to the National Construction Code (NCC). Russell provided a national perspective on what the changes mean for industry, whilst Michael focused on what this will mean for glass and window products into the future. Russell also outlined some of the great tools that members can access online to help us in our day to day business, including fact sheets, technical support, videos, guides and many other great resources. The Victorian Government’s Local Jobs First Commissioner, Don Matthews, presented his role and functions and how the Local First Policy is framed to assist in industry development. The Commissioner also discussed overseas compliance of local content and workforce commitments. Don engaged in a Q&A with members on expanding opportunities for local industry in government procurement. The feedback for the webinar was terrific and if you missed it, you can watch it on the AGWA website. We look forward to future webinars to continue to deliver value to our members as our industry continues to evolve. Keep an eye out for the next one.

CHAPTER REPRESENTATIVES CHAPTER REPRESENTATIVES

Geoff Rankin

Chair

Rob Sword

Safety

Vince Orsini

Technical – Glass Technical – Windows

John Gofton

Chair

Claire Hays

Safety

Justin Quinn

Technical – Glass

Brian Imlach

Technical – Windows

Matthew Leishman

Nick Hughes

Training

Kevin Taranto

Training

Dimity Schofield

Events

Tania White

Events

Missed any of the Chapter Industry Information Webinars? Watch online at www.agwa.com.au/resources/webinar-recordings

uring this COVID-19 period, our thoughts are with all Western Australia members. Although the market is depressed, there are many benefits to be gained by retaining and maximising the opportunities of your membership. The recent federal and state housing stimulus packages have given our building industry a needed boost after five successive years of negative growth, predicting an increase in the demand for new housing in the last quarter of 2020. Greg O’Brien, our Western Australia based Auditor, has been conducting desk-top rather than face-to-face audits. Although, as Coronavirus restrictions relax, face-to-face audits will resume. The Building and Energy division of the Department of Mines, Industry Regulation and Safety (DMIRS) has carried out a general inspection to assess how well building standards are being applied to resist moisture penetration from wind driven rain during a storm event. Currently, DMIRS are conducting a review of balustrade compliance and installation. This is a positive step towards elevating compliance in our industry. From 1 July 2020, home owners are no longer required to provide an independent inspection report to prove defects when lodging a complaint against a building service provider, thus easing the financial and time costs of the dispute resolution service. The regulator’s own inspectors will assess the issues identified in the complaint and prepare an independent report. We view this as an opportunity to educate the industry in compliant practices. Building Management and Works (BMW) has shared their Technical Guideline, Glass Panels in Government Buildings with AGWA to review and comment, which is a further indication that many local government bodies are engaging with us.

CHAPTER REPRESENTATIVES Peter den Boer

Chair, Board Member

Daniel Gaunt

Safety

Alistair Black

Technical – Glass

Doug Stewart

Technical – Glass

James Whitehouse

Technical – Windows

Peter Bland

Training

Vince Bianchini

Events

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Glass & Windows

MEMBER PROFILE

THE BEST OF BOTH WORLDS Controlling glass imports for the Australian market.

“To have control over the production and supply of Australian Standards compliant products, we established our own glass processing facility in China. We did this to introduce control of glass products that we import and are responsible for in the Australian market.”

stablished in 2002, Landson Glass began as a glass processor and wholesaler of glass products in Narellan, New South Wales. Initially servicing the ‘cut to size’ annealed market for the Australian domestic window industry, Landson Glass are now at the forefront of supplying high performance glass products, including Insulated Glass Units (IGUs), and security and decorative glass products into the residential and commercial building industries. The Landson Glass business model is unique with an Australian owned and managed glass processing facility in Qingdao, China, that was primarily established to service the Australian and New Zealand construction industry via agents in both markets. With the majority of processed glass products imported into Australia originating in China, it is imperative that imported glass products are compliant to Australian Standards. “To have control over the production and supply of Australian Standards compliant products, we established our own glass processing facility in China. We did this to introduce control of glass products that we import and are responsible for in the Australian market,” explains Daniel McCluskey, Sales and Marketing Manager, Landson Glass. This successful, innovative model relies on an experienced team to look after customers, as well as sophisticated and efficient manufacturing facilities. With world-class production that combines efficiency with affordability, all Landson Glass products are manufactured to the most rigorous Australian, New Zealand and International Standards. Leaving nothing to chance, full certification histories are available for every step in the supply chain. “Our manufacturing facilities are elite processing plants complete with stringent quality controls,” says Daniel. “Designed to expedite one-off custom design orders or fast bulk runs, the plants are configured to meet the ‘real world’ needs of our customers. In Australia and New Zealand, our customer service and distribution systems are tailored to the local markets from boutique residential to high-rise commercial structures.” Around 90 per cent of products produced by Landson Glass in China are destined for the Australian and New Zealand markets. The remaining 10 per cent is exported to North

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America, Europe and the United Arab Emirates. As a result, Landson Glass are committed to supplying products that are safely packed and compliant with Australian Standards. “We are innovative in addressing current and future National Construction Code (NCC) requirements on energy efficient building products and meeting customers’ expectations on service and quality,” adds Daniel. In 2018, Landson Glass were awarded the prestigious Australian Glass and Glazing Association’s National Safety Award in recognition of solving an important safety issue for all glass wholesalers and processors throughout the industry. Identifying a structural weakness with traditional endcaps and cases, that can potentially cause the endcap to fail, Landson Glass engineered an endcap and certified timber packaging for the safe transport and storage of volume glass. This solution outlined a clear step-by-step process to ensure bulk glass is packaged and transported safely, providing the national glass industry with a fully engineered solution. Landson Glass takes pride in their capacity to deliver highvolume stock products or custom architectural products to suit the most demanding applications and energy efficiency requirements. With a philosophy of unbeatable customer service, the experienced Landson Glass team work closely with customers, regardless of location, to ensure they import with confidence. “Our long term goals are to continue to identify new market opportunities, develop value added glass products to service new opportunities and to help our existing customers, and diversification,” explains Daniel. Landson Glass supplies a full range of stock products, including silver, laminate, toughened and IGUs, as well as custom architectural products. “Landson Glass’ renowned commitment to quality is evident in all our products. We value our reputation in being a reliable and responsive partner to the Australian glass industry,” says Daniel. Navigating through unprecedented times caused by the Coronavirus pandemic has been extremely challenging for most businesses, and the experience at Landson Glass is no different. “As a result of supplying the building industry, our products are deemed by the federal and state governments as an ‘essential service’. Our short term goals are to continue to support our loyal customers with a strong supply chain through these turbulent times,” says Daniel. Along with local challenges, Landson Glass also face issues offshore. “As the Chinese economy continues to evolve and grow, so too do the demands of their local work force through higher wages and awards,” explains Daniel. “Energy, environmental and logistic costs are on the increase in China. The future involves implementing automation to reduce labour costs and improve efficiencies.” This will enable Landson Glass to continue to combine production efficiencies with affordability for customers.

Glass & Windows

MEMBER PROFILE: LANDSON GLASS

IMAGE: Daniel McCluskey, Sales and Marketing Manager, Landson Glass PHOTOGRAPHER: Cameron L’Estrange, Fotogroup

Landson Glass Pty. Ltd. Ground Floor, 25 Palmerston Crescent, South Melbourne, Victoria 3205 03 9699 9916 glass@landson.com.au www.landsonglass.com.au Being responsive to changes in the industry, including glass processing automation, higher performing coatings on a broad range of glass substrates, and logistics in the transportation of glass, has helped Landson Glass stay on top of its game. Landson Glass is committed to supplying the most innovative glazing solutions to meet the most challenging building designs. “We now have the ability to process triple silver, performance coated glass into IGUs,” adds Daniel.

WORDS

Melissa Douglas

Daniel attributes continued business growth over many years to serving loyal customers with quality products at a fair and reasonable price. “Our unique business model of processing overseas and shipping to any destination in Australia, New Zealand or elsewhere in the world places our business in a position to enjoy a strong future,” says Daniel. “We will continue to drive innovation in better processing and products in an attempt to stay well in front of our competitors.” With customer confidence and trust at the centre of their approach, Landson Glass identified the need for a useful and detailed Processing and Capabilities Guide for architects, builders and glass fabricators – enabling the full product range to be compared to ensure that diverse project requirements are being met. “Our 2020 Processing and Capabilities Guide was created to provide our current and future clients with a clear understanding of our in-house glass processing capability in China,” explains Daniel. “While this Guide addresses our inhouse production capability, we have the ability to outsource a wide variety of glass products from a trusted supply chain.”

The 2020 Processing and Capability Guide is available on the Landson Glass website and assists customers in specifying processed glass sizes, thicknesses and more, through a wide range of product combinations. “The clear and easy format of the Guide takes the complexity out of the comparison process and guarantees confidence, ensuring Landson Glass can meet complex customer needs and design requirements of any project,” says Daniel. “With a huge breadth of products available, the Guide breaks down the capabilities and tolerances of each of the individual glass products and processes. With key details provided on the specification and design aspects of insulated, toughened and laminated glass, the Guide is a fantastic tool for project estimating, planning and management.” As a member, Daniel values the access they have to the full range of services provided by the AGWA. “We have the opportunity to access professional and independent support services and guidance across technical, health and safety, industrial relations, marketing, and the legal aspects of running a business in Australia,” says Daniel. “Being a member allows us to have a voice in contributing to Australian Standards reviews, and to the government’s understanding of how glass and windows can enhance construction methods and energy efficiency.”

For more information or to view the 2020 Processing and Capability Guide, visit landsonglass.com.au ISSUE 05 SPRING 2020

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Glass & Windows

MEMBER PROFILE

FROM FURNITURE & KITCHENS TO AWARD WINNING WINDOWS & DOORS Celebrating 30 Years with Paarhammer.

“Our goal is to deliver the best advice and product to ensure customer satisfaction. Paarhammer has an unwavering commitment to the environment and sustainability. We see it as our mission to increase energy efficiency in housing and comfort for occupants through custom made double and triple glazed windows and doors, made from sustainable resources in a facility with sustainable features, delivered on-time and to the highest quality.”

n 1990, Edith and Tony Paarhammer decided to move from Austria to Australia for a few years. Little did they know that 30 years later they would still call Australia home and have a successful business story to tell. In the early years, Edith and Tony made wardrobes out of a rented garage in Ballan, Victoria. The space was so small that the doors had to be taken outside to be turned around. As the work increased, they built a small factory in the Ballan Industrial Estate, employed their first apprentice and made deliveries in a second hand Volkswagen ute. When they began working on their family home in the early 1990s, Edith and Tony wanted to include the European style windows they had grown up with in Austria – knowing that these would be perfectly suited to Australian conditions. However, there were no local suppliers. Drawing on Tony’s experience in window making, they made their own double glazed tilt and turn windows.

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Saving energy and helping people live more comfortably, without drafts or noise, was always on Edith and Tony’s minds. Their ‘Design and Handcraft Furniture’ business expanded to include the Tyrol Windows range of double glazed windows. By the mid 1990s, the business became the company, Paarhammer Pty Ltd, named after Edith and Tony. At this time, the first extension of many was built onto the original factory to cater to the growing demand for bespoke kitchens and furniture. “A display in East Melbourne and countless free kitchen seminars brought in orders for many beautiful kitchens all over Victoria,” explains Edith. “Some interesting furniture commissions were also made at this time, and ecclesiastical items with gold leaf finish that went as far as Brisbane.” Tony, a master furniture maker by trade, and Edith, with a background in administration and design, were an excellent team and saw the potential of a manufacturing business that focused on quality products and customer service. In 2009, Edith and Tony became Small Business Heroes in recognition of their hard work. “Many stunning kitchens were designed and made during these earlier years, but windows and doors gradually became a much larger part of the turnover,” explains Edith. “This necessitated a re-think of the business plan and culminated in the building of the current manufacturing plant.” Paarhammer moved into the new premises in 2010, in time for their 20th anniversary. An additional business venture, Siegware Australia, also began at this time, selling window and door hardware to other manufacturers. In response to the Black Saturday

bushfires, Paarhammer developed the first Australian BAL-40 (Bushfire Attack Level) product range. This was followed by the BAL-FZ (Flame Zone) range. These products are tested, approved and compliant to all relevant Australian Standards. “These products were also awarded several times in their own right as well as being installed in a variety of award winning buildings,” adds Edith. “The last 10 years were also the decade of learning,” says Edith. “Staff took part in leadership and management courses, and certificates in manufacturing. Two employees also received hands-on training in Austria in preparation for the manufacture of the new composite range.” Tony has undertaken a directorship course and Edith nears the completion of her Masters of Business Administration (MBA). “One of our proudest achievements over the last 30 years is having staff that have been with us for up to 25 years and the training of more than 50 apprentices – some of whom now own their own successful business, while many others continue to play a significant role at Paarhammer,” explains Edith. For 30 years, Paarhammer have had an unwavering commitment to the environment and sustainability that goes beyond their products. “Our manufacturing facility is just one example of how we aim to keep as small a carbon footprint as possible,” explains Tony. “Paarhammer is powered by the sun, with almost 100 kW generated by solar panels used to manufacture windows and doors.” The manufacturing plant also features light management, water management (with two 20,000 litre water tanks) and waste management. “Our wood shavings are recycled into wood briquettes that are used to provide hot water and heat

MEMBER PROFILE: PAARHAMMER

Glass & Windows

04 our factory during the winter months,” says Tony. “The rest are offered to the public, reducing landfill by about 1,700 m3 per year – this is around twothirds of an Olympic sized swimming pool!”

WORDS

Melissa Douglas & Edith Paarhammer

In 2008, Paarhammer became Victoria’s first Forest Stewardship Council (FSC) approved window manufacturer and their windows and doors can be made from plantation timber or ordered with FSC Chain of Custody certification. “We also use Adler paints,” adds Edith. “These are water-based paints that are specially formulated for longevity on windows and doors and contain low to very low VOCs (Volatile Organic Compounds).” In addition, Paarhammer also use Cutek oil for bushfire products which is also low in VOCs. The use of low VOC finishes translates to a reduction of emissions in a home and a better indoor environment for health and wellbeing. From humble beginnings, Paarhammer now have over 20 staff and manufacture and deliver energy efficient windows Australia wide. The purpose built factory also features the latest CNC machinery, a spray-painting robot nicknamed Francesco, a large showroom and a spacious training area for trade customers and staff. Numerous projects, both commercial and residential, featuring Paarhammer windows and doors have been

recognised and awarded by the Australian Glass and Window Association. Edith was also personally awarded the AWA Woman of the Year Award in 2014 for her efforts to increase public knowledge about energy efficient windows and doors. Tony is also actively involved in the industry, having spent time on the former Australian Window Association (AWA) board, and currently serving on the board of the Australian Fenestration Rating Council (AFRC). Paarhammer windows were featured in the 5x4 project on Grand Designs Australia, and Edith and Tony were interviewed by Alan Kohler for the Qantas in-flight program ‘Talking Business’. After receiving the Victorian Manufacturer of the Year Award – Small Business in 2017, Edith and Tony were interviewed by SBS for their ‘Small Business Secrets’ television series.

This, combined with a loyal customer base, industry recognition and a focus on energy efficiency and sustainable living has established Paarhammer’s reputation for excellence. As the Paarhammer founders prepare to step back from the business in the coming years, a succession plan is in place. Edith and Tony’s son, Thomas, is getting ready to lead the company into the future, well supported by staff. Siegware is also in good hands under a strong and dedicated leadership. “We would like to take this opportunity to thank everyone that has shared this journey with us,” says Edith. “Especially the talented staff and trades people, reliable suppliers, and clients who have trusted us with their projects over the past 30 years.”

Paarhammer customers can expect a personal touch from the owners. Tony’s unique skills and experience have led to many creative solutions on complex projects. Combined with Edith’s expertise and a team of dedicated staff, they can be assured of a level of competence that’s well beyond expectations.

01 The first delivery vehicle was a second-hand Volkswagen ute, 1990 to 1994. 02 Paarhammer booth at the Sustainable Expo, Hanging Rock, Victoria, in 1998. 03 Left to right: Edith, Thomas and Tony Paarhammer in the Ballan workshop in 2005. 04 Adam Teven, one of three apprentices, standing in a custom door frame. 05 Small Business Heroes in 2009. 06 Left to right: Tony, Edith and Thomas Paarhammer in their showroom, 2020.

Over the last 30 years, architects, designers and homeowners have valued Paarhammer’s advice, problem solving abilities and quality products.

Paarhammer Pty Ltd www.paarhammer.com.au 1300 655 920 ISSUE 05 SPRING 2020

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Achieve sensational looks and superior performance with Insulglass LowE Max® from Australian Glass Group. When owners Mark and Lauren envisioned a home utilising natural materials with a connection to the outside surroundings, the large north facing glazing required high performance glazing to meet design and energy requirements. The local climate of Leongatha, Victoria, meant that significant solar control was required for the 40°C summers (low SHGC) and excellent insulation was needed for the colder

months (low U-Value). The brief also called for high levels of natural light to illuminate the open plan living areas and maximise the stunning views. Insulglass LowE Max® was the ideal solution - a high performance softcoat LowE coating inside a double glazed unit. Large units could be achieved without compromising performance and the use of sliding doors achieves their favoured indoor-

outdoor lifestyle. Why not add 95% protection of harmful fading factor ultraviolet rays (UV) while you’re at it. Mark and Lauren’s home is “so comfortable”. The performance characteristics are most appreciated at night and early morning with their heating system now hardly used, keeping energy costs down. Project Fabricators: Taranto Glass Aspect Windows

Proudly manufactured, stocked and supported in Australia by Australian Glass Group® The lower the VLT, the lower the glare factor. The lower the SHGC, the better it is at blocking direct passive heat from the sun. The lower the U-Value, the better the insulation.

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AGG NSW

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agg.com.au | info@agg.com.au | 1300 768 024

Glass & Windows

CASE STUDY

THROUGH THE LOOKING GLASS The seemingly heritage style Paddington terrace that uses glass to create modern surprises.

Stegbar Pty Ltd stegbar.com.au 1800 681 168

ehind its heritage one-storey façade, The Glasshouse hides a contemporary split-level terrace that is flooded in light and designed with a meticulous eye for detail. Renovated by interior designer Nina Maya to showcase her business and to be a family home, the three-bedroom property is defined by its central, full-glass lightwell and three-level staircase. “In many ways, the remodel was dictated by its challenges, the biggest being its dark, narrow living area,” says Nina. “The addition of the central staircase created a column that could be fully glazed on two sides to let in light, while saving floor space.” Here, Nina opted for Stegbar’s Alumiere range which allows for larger expanses of glass with smaller frames. “I like to start any design with a clean base, so the ability to remove distracting frames from the view of the bamboo in our courtyard, was perfect,” she adds. The Alumiere fixed lite windows allow light into the home. The light bounces off custom-made Create Mirror in grey from Stegbar that lines the interior wall of the staircase. The Create Mirror wall was installed in three sections and was the first part of the home to be finished. “I love the tone of these mirrors; the shade is perfect for reflecting light without creating glare. Along with the indoor water feature, they subtly redirect light into the entire living space beautifully,” Nina adds. The Create Mirror wall also holds a dual purpose of creating the illusion of space, while hiding an entire room. “The Glasshouse is designed to surprise, so we took the opportunity to hide the door of one of the bedrooms within the Create Mirror. This maintains its integrity and makes the most of the light,” explains Nina. The window systems used also create better airflow, with automatic Breezway Power Louvres located at the top of the staircase. These allow heat and humidity from the lower level to naturally escape, while creating cross ventilation with the floor to ceiling windows in the master bedroom.

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Here, Nina had to think creatively to meet council regulations. “It’s important to understand the exact requirements you need to meet when putting in a Development Application. While my architect suggested masonry to meet the requirement for a lower level fixed pane, it didn’t fit the look. I scoured the available options and consulted glazing experts to create a window that was fixed to the minimum height, with two moveable upper panes that open the room to outside airflow.” Privacy regulations were overcome with architectural automated louvres that obscure the interior from neighbouring properties. This negated the need for a screen across the lower section of windows while creating a striking silhouette at the rear of the home. Another innovative solution to privacy concerns can be seen in the master ensuite, where an Alumiere fixed lite window with translucent glazing sits behind a double sink and mirrors. “A lot of elements of The Glasshouse are not as they seem,” adds Nina. “On first look, you would assume that the room is artificially lit, but when you look closer, you can see how the light changes with the clouds and time of day. It’s a small detail that adds unexpected interest to the room,” she adds. The glass theme has been continued throughout the home’s bathrooms where the smaller spaces enabled Nina to invest in high-spec materials. “Sometimes less really is more. Stegbar’s frameless, floor to ceiling shower screens keep a look focused on the stand out elements.” Stegbar’s Nanoclean glass coating was added to the shower screens to help reduce arduous scrubbing as it bonds with glass to form an invisible protective barrier, reducing cleaning time by up to 90 per cent. “The Glasshouse gets its name from being more than just a house with a lot of windows, it has glass at its core and throughout, from the two-storey mirrors to the subtle shower screens and the translucent windows to the fully glazed lightwell. It’s amazing what you can do with glass when you work with the right options,” concludes Nina.

CASE STUDY: STEGBAR

Glass & Windows

PROJECT

The Glasshouse

DESIGNER

Nina Maya

PRODUCTS

Stegbar Alumiere Fixed Lites, Stegbar Create Mirror, Breezway Power Louvres, Stegbar Frameless Nanoclean Showerscreen

PHOTOGRAPHY Nina Maya

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CASE STUDY

THE LOVE SHACK Situated an hour and a half from Melbourne, this old Mornington Peninsula farmhouse was transformed into a modern coastal ‘Love Shack’ for ‘The Block’ stars Dea and Darren Jolly.

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FABRICATOR

Element Windows

ARCHITECT

S. Group

BUILDER

The Big Boutique

PRODUCTS

Thermeco EC65TB, EC85TB, EC95TB & EC105LS

PHOTOGRAPHY

MWC Media

CASE STUDY: ELEMENT WINDOWS

Glass & Windows

ituated in the Mornington Peninsula, an idyllic coastal region located south east of Melbourne, Victoria, the Love Shack is an exciting project showcasing one couple’s dream of creating a family getaway. The construction journey was filmed and aired on the Nine Network in six 30 minute episodes. The extensively renovated and extended Love Shack sits on a huge 6.7 acre block complete with a large barn, unique swimming pool and tennis court. The property contrasts rustic and modern features externally with the use of concrete, timber and Colorbond® steel. The coastal aesthetic is continued inside with natural timber textural features, polished concrete floors and exposed beams throughout. Large windows fill the open plan kitchen, living and dining areas with an abundance of light and capture views of the native garden, creating a serene balance between inside and out. The ideal beach retreat is also perfect for entertaining with the inclusion of an al fresco area and multiple internal and external entertaining areas, in addition to the pool. The windows and doors, which are a stunning feature of this home, were mainly fabricated by Element Windows. The focus for the windows and doors was on tailoring a range of bespoke products to suit the Love Shack’s unique design. Thermeco’s products and energy efficient systems were used throughout

this project. Large bi-folds and liftand-slide doors provide access to the stunning exterior. OS Casement Windows provide ventilation and the ability to be left open, even when the coastal breezes kick up. Angular windows are also used to complement the arching roof lines. Paying homage to the environment, Thermeco’s thermal break technology and double glazing ensured that the Love Shack achieved superb energy efficiency. All aspects of the household are connected to each other and the central outdoor environment, providing clear visuals to each portion of the house. The unique U-shaped design provides plenty of ventilation and natural light which floods through the house, eliminating dark areas. The placement of large bi-fold doors, sliding doors and lift-and-slide doors combine to perfectly capture the views of this beautifully landscaped property for the enjoyment of the residents, as well as providing access to the expansive external deck around which the house is built. The large openings also provide an impressive sight across the swimming pool and outdoor area. Using superior quality products and minimising the impact on the environment were non-negotiable requirements on this project. Through the use of local, high-quality and energy efficient products, Element Windows exceeded expectations.

Element Windows 1/17-23 Keppel Drive Hallam, Victoria 3803 elementwindows.com.au customer@elementwindows.com.au 03 9796 5635 ISSUE 05 SPRING 2020

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TECHNICAL

Glass & Windows

AGWA TECHNICAL COMMITTEE UPDATE NAYAN DAS Technical Officer, Australian Glass & Window Association

he two Australian Glass and Window Association (AGWA) technical committees, supported by a number of working groups, sub-committees and State Chapters, actively identify, develop and deliver technical services of significant benefit to members. These include monitoring relevant industry trends and developments that affect our industry, to inform members, and respond to government, relevant regulatory bodies and building associations as required.

AS 1288 REVISION The AGWA working groups and technical committees have invested considerable effort into reviewing the current provisions and developing improved content for Section 6 (Sloped Overhead Glazing) and Section 7 (Balustrades) of Australian Standard (AS) 1288 Glass in buildings – Selection and installation. Industry experts representing AGWA collaborated with the Standards Australia committee for AS 1288 to prepare and develop new provisions and amend the existing Sections (6 and 7) of AS 1288:2006.

2. The Australian Fenestration Rating Council (AFRC) is the only body in Australia that provides a set of Protocols, which are largely based on and reference the North American National Fenestration Rating Council (NFRC) Protocols – which in turn are based on ISO 15099 calculation methods – to provide fair, accurate, and reliable energy performance ratings and provide independent verification of product performance. 3. The AFRC Protocols are not directly referenced by either volume of the NCC. Furthermore, the NCC does not reference any alternate methodology and as a consequence, a regulatory gap exists. The project aims to develop an Australian Standard identical to ISO 15099. However, considerations are made in the proposal for any variations suitable to the local attributes. For example: • Terms and definitions consistent with the NCC. • Climate conditions to be used when modelling for Australian conditions. • Test methods for modelling products at standardised sizing. • Test methods for extrapolation to custom or ‘at-size’ variations. • Reporting requirements as evidence of suitability.

• Include new diagrams for Section 6 to assist interpretation for users.

AGWA’s proposal supports an improved regulatory framework, consistent with the outcomes and objectives of the Trajectory for Low Energy Buildings Report published by the Council of Australian Governments and the National Energy Productivity Plan (NEPP) to deliver; improved occupant comfort, health and productivity; saving energy (reducing wastage) for the wider economy; improving resilience to extreme weather and blackouts (peak demand), and reducing emissions.

• Resolve ambiguity around definitions of interlinking handrails in glass balustrades.

AS 3959:2018 AMENDMENT 2: PUBLIC COMMENT

The scope of the current project includes: • Update Section 1 to reflect the introduction of new content. • Assess/resolve loading requirements for overhead glazing.

• New test method for glass balustrades. • Update changed sections to adhere to NCC drafting protocols (i.e. Sections 1, 6 and 7 only).

ADOPTION OF ISO 15099 AS AN AUSTRALIAN STANDARD AGWA have submitted a project proposal to Standards Australia to adopt ISO 15099:2016 – Thermal performance of windows, doors and shading devices — Detailed calculations as an Australian Standard with variations to prescribe local attributes. Following AGWA’s submission, Standards Australia have formed a technical committee for the project and have updated AGWA with a list of all the participating nominating organisations. The main intent of this project is to develop standards which may be referenced by the NCC so that uniformity can be maintained in the thermal assessment of window/door products. The following are some of the key reasons that motivated AGWA to put forward this project proposal: 1.

There is no current Australian Standard prescribing methods of assessment for the thermal performance of windows and doors.

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AS 3959:2018 – Construction of buildings in bushfire-prone areas is a primary reference in the NCC. The first amendment to the Standard was published in June 2019. Standards Australia released a second amendment to AS 3959:2018 for public comment in May 2020. The main objective of the second amendment to AS 3959:2018 is to make editorial changes to the document and correct some of the typing errors in the Standard.

NCC 2019 AMENDMENT 1 PUBLISHED On 1 July 2020, NCC 2019 Amendment 1 was given legal effect by relevant legislation in each state and territory. Amendment 1 to NCC 2019 includes the following key changes: • A new provision, A2.2(4), for all Volumes to require that a process be followed when undertaking a Performancebased Solution. Please note that this new provision, A2.2 (4), does not take effect until 1 July 2021. • A new provision, A5.7, for all Volumes to require labelling of Aluminium Composite Panels (ACP) in accordance with Standards Australia Technical Specification (SA TS) 5344. • A new provision in NCC Volume One regarding egress from early childhood centres.

TECHNICAL

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• Clarification of the concession in NCC Volume One that permits the use of timber framing for low-rise Class 2 and 3 buildings.

on 4 June 2020. These new laws will introduce many changes in the construction sector; hence AGWA is currently reviewing the implications of these building reforms.

Among the key changes as a result of this amendment, the introduction of a new sub-clause, A2.2(4), in the governing requirements of Part A2.2 is relevant to many in our industry with regard to Performance Solutions. Although provisions set out in A2.2(4) of NCC 2019 Amendment 1 will not come into effect until 1 July 2021, the ABCB stressed referring to the process outlined in A2.2(4) when documenting Performance Solutions for any upcoming project. ABCB also published a guidance document on ‘Performance Solutions Process’ to assist the industry in documenting Performance Solutions in an effort to achieve the outcome of A2.2(4) of NCC 2019 Amendment 1.

DESIGN AND BUILDING PRACTITIONERS ACT 2020

For more information on the guidance document and NCC 2019 Amendment 1, please visit the ABCB website1.

Visit the New South Wales Parliament website to read the Act3.

WA DEFERS IMPLEMENTATION OF NCC 2019 The Government of Western Australia, Department of Mines, Industry Regulation and Safety (DMIRS) announced in May 2019 that the transitional arrangements for the adoption of the National Construction Code (which generally bring the NCC into effect 1 year after its publication) have been extended a further 12 months.

The Design and Building Practitioners Act 2020 (DBP) is considered as a huge step towards rebuilding a transparent and accountable building industry while aiming to improve compliance of construction work in New South Wales. The Act outlines the need for registration of design professionals, including engineers and specialist practitioners, and requires them to make declarations that their designs comply with the Building Code of Australia (BCA). The Act also introduces a ‘duty of care’ owed by persons who carry out construction work which extends to existing buildings up to 10 years old.

KEY DBP DATES: 1. The duty of care provisions in this Act commenced on 11 June 2020. 2. The remaining provisions in the Act will commence on 1 July 2021.

RESIDENTIAL APARTMENT BUILDING ACT 2020

This means that NCC 2019 will not come into effect in Western Australia until 1 May 2021. During this time, either the current NCC 2016 or new NCC 2019 provisions may be used. All compliant documents for building approval must solely meet either the 2016 or 2019 NCC provisions. Using part 2016 and 2019 provisions for building approval is not permitted. This deferment is designed to assist the building and construction industry to respond to this period of uncertainty associated with the COVID-19 pandemic and help support the state’s economic recovery. The DMIRS industry bulletin can be downloaded from the DMIRS website2.

NCC 2022 CONSULTATION Work continues on developing draft provisions for NCC 2022, with the residential energy provisions a key focus area for AGWA. Multiple independent studies have been undertaken to investigate areas for reform within the DTS provisions, with aspects such as window openability for ventilation, and the effects of ceiling fans for air circulation in warmer climate being considered. The drafting process is expected to be completed by late 2020 and a public comment period to commence in January 2021.

NEW SOUTH WALES BUILDING REFORMS

The Residential Apartment Building Act 2020 (RAB) provides a set of compliance and enforcement powers to the New South Wales Building Commissioner to stop untrustworthy builders and developers from entering into the property market. These provisions in the Act apply to Class 2 buildings as defined in the BCA and buildings containing a part that is classified as a Class 2 component. This Act will provide comprehensive investigative, rectification and enforcement powers to the team of the Building Commissioner, including the ability to issue stop-work orders, prevent the issue of occupation certificates (OC) and issue penalties to those not complying with the legal framework. The Act also requires a developer or builder to notify the Building Commissioner at least 6 months, but not more than 12 months, before applying for an occupation certificate for any part of a residential apartment building. Visit the New South Wales Parliament website to read the Act4.

KEY RAB DATE: RAB Act 2020 commences on 1 September 2020.

TECHNICAL FACT SHEETS Technical Fact Sheets are available to download from the Members Resources page of the AGWA website: • Weatherproofing of Buildings NCC Requirements AS 2047 and AS/NZS 4284

New South Wales Parliament passed two significant bills to restore public confidence in the New South Wales building industry. The Design and Building Practitioners Bill 2019 was passed in the Parliament on 3 June 2020 and the Residential Apartment Buildings Bill 2020 was passed in the Parliament

• NCC 2019 – Section J

1 2 3 4

For more information, contact the AGWA technical team at technical@agwa.com.au or call 02 9498 2768.

abcb.gov.au/News/2020/06/29/NCC-2019-Amendment-1-is-now-in-effect commerce.wa.gov.au/sites/default/files/atoms/files/industry_bulletin_129.pdf parliament.nsw.gov.au/bills/Pages/bill-details.aspx?pk=3716 parliament.nsw.gov.au/bills/Pages/bill-details.aspx?pk=3738

• Guidelines for Cleaning Glass • Safety Glass Labelling Log in to agwa.com.au to access these resources.

ISSUE 05 SPRING 2020

BUILTVIEW

AZUMA G IS DOUBLING IT’S TESTIN CAPACITY

ARE YOUR IGU’S MEETING THE REQUIREMENTS OF AS/NZS4666? 672 Hours HOT/COLD CYCLE

1176 Hours FIXED HEAT & HUMIDITY NOW AVAILABLE:

Azuma now oﬀers long term climate testing for Insulated Glass Units (IGU’s) and diﬀerent variations of spacers as

Azuma oﬀers eight starting dates a year

per EN1279-2 requirements to satisfy the conditions of AS/NZS4666.

Azuma Testing 38 Redfern St, Wetherill Park, NSW 2164 Australia + 61 2 9604 0255 contact@azumadesign.com.au

azumadesign.com.au

For infomation and bookings:

Craig Brennan TECHNICAL CONSULTANT

0407 328 783

TECHNICAL

Glass & Windows

SOME QUESTIONS FROM IGMA How do you know the IGUs you manufacture or supply will last and satisfy your customers and warranties?

DID YOU KNOW THERE ARE MANDATORY REQUIREMENTS FOR INSULATED GLASS UNITS? • In Section 2 of AS 1288, clause 2.1.5 states, “Insulating glass units shall comply with AS 4666.” • The National Construction Code (NCC) requires compliance to AS 1288. • The NCC is a legal requirement which means AS 4666 is a legal requirement.

IS YOUR IGU SUPPLIER PROVIDING PRODUCTS THAT COMPLY WITH THE REQUIREMENTS OF AS 4666? • Are they independently tested? Compliant IGU manufacturers have their IGU products regularly subjected to long term accelerated weather testing. • Compliant IGU manufacturers must include daily factory floor checks covering the mix and adhesion of sealants, moisture absorbance properties and other checks on the components used to make IGU products.

ith the increase in use of IGUs throughout Australia, you should only purchase products from companies that comply with the requirements of AS 4666, giving your business security that the products are being manufactured to a world standard. As an IGU manufacturer, you must comply to the requirements of AS 4666. IGMA is fully supporting IGMA members with technical assistance and also substantial testing rebates to help offset some of the significant compliance costs. IGMA is also prepared to assist potential new members who recognise the possible difficulties that window fabricators and glaziers may encounter if their IGU supplier does not have a compliant product to install. AGWA has developed a fact sheet on all the requirements for AS 4666. To download it, visit www.agwa.com.au/industry-sectors/igma AGWA is creating a video explaining why it is important to comply, what testing is required by an IGU manufacturer and the benefits of compliance.

Building Interior

DID YOU KNOW THAT DURING A NATA AS 2047 WINDOW FABRICATOR AUDIT YOU WILL BE ASKED TO PROVIDE PROOF THAT THE IGUS YOU ARE USING COMPLY TO AS 4666? • In 2020, the NATA accreditation audit has been improved and now includes a requirement for the fabricator to show proof that the IGU products being used comply to AS 4666.

4 3

• Ensure your IGU supplier complies to AS 4666 and can demonstrate proof of compliance.

2 1

Building Exterior A double glazed IGU indicating the order of glass surface numbering. Surfaces are numbered starting from the exterior of the building, moving inwards.

ISSUE 05 SPRING 2020

BUILTVIEW

ACCREDITATION

Glass & Windows

AGWA ACCREDITATION PROGRAMS How becoming accredited benefits your business.

he Australian Glass and Window Association (AGWA) manage both a company and an individual accreditation program, the Accredited Company Program and the Master Glazier Program respectively. The AGWA Accredited Company Program provides a comprehensive framework to develop and demonstrate the skills, experience, safety and integrity of your company’s production systems by formally recognising and promoting competence and expertise in window production, glazing and related activities. It makes it easier for your company to stand out from others. The program has three pillars to become accredited to: Compliance; Safety; and Skills and Training. AGWA Accreditation is about confidence – yours and that of your customers – that the products you supply and install comply with Australian Standards and conform to the National Construction Code (NCC). The Master Glazier Program is run as a stand-alone program which is available to all active or in-training glaziers, whether they are employed by a member or non-member company. This is to encourage a larger proportion of the industry to participate and inspire more companies to be involved with the glass industry’s development and growth. The program provides a defined career path that starts with an apprentice, moves on to becoming a Qualified Glazier, with the aim to eventually achieving, firstly Certified and then Master Glazier status. We asked some members to comment on their experience of becoming accredited by AGWA. AGWA also extends our congratulations to the following members on achieving their Accredited status:

MASTER GLAZIERS Blake Hinschen

B N Glass

Brent Hinschen

B N Glass

John Hyde

Glass Innovation

Stewart Patrick

True Blue Glass

ACCREDITED COMPANY PROGRAM Archer Glass

Salisbury, QLD

Construction Glazing

Unley, SA

Festival Glass & Glazing

Edwardstown, SA

Greater Glass

Kirrawee, NSW

Hartley Glass

Wingfield, SA

JH Glass Innovation

Bungalow, QLD

Jim’s Glass

Wingfield, SA

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ISSUE 05 SPRING 2020

FESTIVAL GLASS Roland Lang

estival Glass’ team mantra is ‘to be the best in all that we do’, for ourselves, our customers, our suppliers and ultimately our great industry. That said, we know there is always room and scope for improvement and the AGWA Accredited Company Program helps us to strive and stretch, through continuous improvement to best practice benchmarks. And then stretch even more! This is not, and should never be, an arduous task but equally needs to be challenging. The AGWA Accredited Company Program, whilst in its early stages, achieves this goal. It allows companies such as ours to create processes and practices that fit in and work well in our business. The exciting aspect is that once in place, it helps us to look for even better ways to be safer, smarter, give greater customer delight and ultimately, improve the profitability of our business, whilst ensuring the entire market, by extension, improves and becomes professional. We all need goals in life and in business, the AGWA Accredited Company Program helps us to focus on these. I believe it is important to note that whilst this scheme is comprehensive, it does not take huge amounts of time to comply with it and gain or maintain accreditation. Our team members have gained great delight in achieving the success of Accreditation. It is a milestone for each one of us and Festival Glass. The AGWA Accreditation process provides us with the perfect benchmark from which to monitor and assess our own progress as professionals in the glass industry, ensuring ongoing professional development as individuals and as a company. Our customers look for and expect this level of professionalism from us and the scheme is a tangible proof statement. We have been able to proudly display our AGWA Accredited logo on all of our marketing materials, ensuring that our clients know that we continue to strive to be at the top of our game. As noted, we are a smarter, safer and more professional and profitable business because of the AGWA Accredited Company Program and as such I highly recommend all members to work to achieve Accreditation. We all want our industry to be the best practice benchmark trade, this scheme is a large part of us all delivering on this.

ARCHER GLASS

MASTER GLAZIER

Gerry Whelan

Michael Shepherd

ccreditation schemes give extra assurance to customers, as well as suppliers and staff, that the business is genuine in its approach. Customers can see that our company is serious about the products and service we offer, that our products are compliant to Australian Standards and our business has the support of an accreditation scheme and an industry association. Suppliers can be more confident in dealing with our business as being a part of the AGWA Accredited Company Program makes our business transparent in its operations. Staff can be confident that their wellbeing and their safety at work is important to the company. In day to day business, the importance of the scheme comes into its own as credible compliance certificates can be provided along with WHS compliance documents to satisfy customer requirements. Gaining accreditation is relatively easy from the standpoint of most businesses these days. Credible businesses should be manufacturing and supplying products to meet all required standards, providing a safe workplace and education for staff, simply doing these things will meet the requirements of the Accredited Company Program’s three pillars: Compliance; Safety; and Skills and Training. Having a training matrix in place gives you a roadmap to where you want to be in the future (i.e. what training would benefit the business?). I strongly recommend that every AGWA member business support and embrace the AGWA Accreditation Programs as they raise the standard of every company and that of our whole industry.

For more information on either becoming a Master Glazier or completing all three pillars of the Accredited Company Program, contact Viv Munter on 02 9498 2768.

ACCREDITATION

Glass & Windows

t is a total honour that I have been able to achieve the highest level of recognition within my career as a glazier and be awarded with the professional status of Master Glazier due to my depth of knowledge across all areas of glazing over a 40 year period.

MASTER GLAZIER, WOODVALE GLASS Campbell Pudney

am and always will be behind the Master Glazier accreditation scheme, as I have – for over 40 years, seen so many people come into this industry without qualifications and basically take work from those qualified. As a sole trader, I use my accreditation in all my promotion. When I am talking to new customers, I will bring it to their attention. I have the Master Glazier logo on my vehicle signage and business cards. On my radio ads I use my status as a Master Glazier. For my customers, it is as simple as ‘TRUST’ – they can be confident that I have the correct qualifications and training. While it is hard to put a dollar figure or percentage on the benefit to my business, I would have to say, yes, being a part of the scheme definitely improves my business. I have a lot of return customers who simply phone me for my opinion on the Australian Standards for jobs. For example, I had a customer who did maintenance on an Aged Care Building. He was calling it a Retirement Village but, in the Standards, they are now treated differently. The status of Master Glazier is especially important to me, not just personally as a mark of pride on the achievement, but as a symbol of improving the status of glaziers overall. We are not just the guys who put the glass in. With so many different energy efficiency alternatives and safety for not only the customer but the glazier becoming the norm, we are now becoming more recognised as a skilled trade.

GLASS CO METRO Justin Wakeling

hen interacting with customers, we proudly let them know that we are part of the Accredited Company Program and have Master, Certified and future Certified Glaziers making up a high percentage of our team. They often ask what that means, and we tell them being certified means we are committed to continuous growth, adhering to Australian Standards and keeping up with industry and safety improvements. This ensures their glass and aluminium products are functioning well into the future and will remain safe for their families. Having my Master Glazier certification gives me great pride in knowing I have stayed committed to my training and development as a tradesperson since completing my apprenticeship more than 10 years ago. There’s always room to grow and being part of the program ensures I have the resources and support to do so.

ISSUE 05 SPRING 2020

BUILTVIEW

TRAINING

AGWA WEB-BASED TRAINING

Glass & Windows

FENESTRATION DIPLOMA GRADUATES Congratulations, Gerard Hickey & Vicki Leslie.

OVID-19 has forced many of us to embrace technology in ways we didn’t think possible. Even a catch up with parents or grandparents has been done via Zoom or FaceTime over the past few months. Whilst there have been a lot of negative aspects in relation to recent events, there are some things that may remain after COVID that will actually be of benefit to your business. Web-based training is training that is delivered over the Internet but still facilitated by a trainer. The trainer delivers the same content and the same instruction – the only difference is that you are logging in from your home or office and sitting in front of your computer rather than sitting in a training room with the other course participants. Participants all receive a course manual and the trainer works though the same presentation that is delivered in a face-to-face course. Participants work through example questions and calculations and the session is interactive as well as informative. For many of you, it will mean a much cheaper and more time effective option as there are no travel or accommodation requirements to participate in training. AGWA has put a lot of time into ensuring our web-based courses are just as good as the face-to-face courses you have grown to love. Aside from missing out on the average coffee and free lunch, you still get all the wisdom and bad jokes from the trainers and interact with other participants on the course in our new ‘virtual normal’. In fact, the training is often more individualised than before as the trainer will address each person individually over the course and noone can hide in the back row. We are currently offering our AS 1288, Advanced AS 1288 and AFRC Simulator courses via web-based delivery. Later this year, we will launch web-based delivery of the Advanced Commercial Fenestration course. In the current environment, we need to celebrate the small wins and the development of web-based training courses is definitely a win for AGWA members.

“I found the web training sessions just as beneficial as a face-to-face version, as the same value is still right there in front of you, from an organised manual and extremely knowledgeable trainer who was able to answer all questions as directly. The value really is in the quality of the trainer and the layout of the manual, which were both excellent.

ongratulations to the recent recipients of the AGWA Fenestration Diploma™, Gerard Hickey, AWS, and Vicki Leslie, A&G Fabrications. The Fenestration Diploma™ and Fenestration Master™ programs have been developed to provide a pathway for recognition of both knowledge and industry involvement of members. These are individual programs that provide training in all aspects of the fenestration industry. To be eligible for the award of the Fenestration Diploma™, the applicant must hold an industryrelevant Certificate III or university qualification, or have worked full time (or part-time equivalent) for two years in the industry. The training itself is based on a point system and the exam includes content and concepts from Australian Standards as well as training module content. The exam must be undertaken within three months of the completion of the required training.

For more information, or to register your interest, please contact AGWA on 02 9498 2768 or email training@agwa.com.au

The system we used (Zoom) was ideal for seeing the presenter, the slides and peers in the class. I would say that being online added further benefits: being able to do the course from a location of your choice eliminates any transport time or parking issues, and avoids having to wait for a local course to open up in your area. They were great courses, very relevant and beneficial, and organised well. Thanks!” Michael Ward, Australian Glass Group

BUILTVIEW

ISSUE 05 SPRING 2020

01 Gerard Hickey (right) was presented with his Fenestration Diploma by Steve Moorhouse, Business Improvement Manager, Architectural Window Systems. 02 Fenestration Diploma recipient, Vicki Leslie, A&G Fabrications.

AGWA COURSE GRADUATES

DO YOU NEED TO REPORT MINOR INJURIES?

12 May 2020 AS 1288 Web-based Delivery

GABY GRAMMENO Business Australia

Laura Ciocan, Michael Ward (Australian Glass Group); Andrew Dewdney (Detail Glass & Glazing); Anin Candrika (Oceania Glass); Kate Rayner-Smith (Viridian Glass); Bryce Henderson (Walshs Glass).

Adapted for AGWA members from Workplace Info, a product of Business Australia.

17 June 2020 MENTAL HEALTH TOOLKIT Web-based Delivery Gordon Cowie, David Cook (Australian Glass Group); Julie Louise Bateman (A-Z Security Screens); Vicki West (Glass CO WA); Dylan Parker, Justin Wakeling (Glass Co. Metro); Deb Deeth, Carol Lennox (Greater Glass); Tracey Gofton (Kingborough Glazing Pty Ltd). 25 June 2020 AS 1288 ADVANCED Web-based Delivery Russell Acocks (1st Glass Australia); Michael Ward (Australian Glass Group); Andrew Dewdney (Detail Glass & Glazing); Chris Condon (Euroglass Australia); Daryl Frost (Glass Direct); Robert Plowes (Greater Glass); Michael Aitken (South Melbourne Glass); Bryce Henderson, Cameron Wood (Walshs Glass). 22 July 2020 AS 1288 Web-based Delivery Michael Spencer (AGWA Auditor); Will Allen, Brooke Dexter (Creative Windows); Lauren Moser, Mark Salerno (Element Windows); Biriah Jasper, Melinda Kendall (Stegbar Pty. Limited); Patrick Ma (Viridian Glass).

To register for any AGWA courses, visit www.agwa.com.au/events/ category/courses-training

SAFETY

Glass & Windows

UESTION: Our staff regularly get minor cuts from different activities. These cuts can be fixed with a band-aid but the incident is never recorded. I expect these incidents should be reported but they aren’t. At what point do we need to record these incidents?

NSWER: Minor cuts that can be fixed with a band-aid are not explicitly mentioned in relevant legislation or in the national Standard for workplace injury and disease reporting, AS 1885.1-1990, which sets out good practice with regard to recording workplace injuries. The wording of relevant workers compensation legislation and the Standard do imply, however, that even minor cuts should be recorded. The Standard recommends that all occurrences should be recorded, including ‘no lost-time’ workplace injuries or diseases – that is, those for which first aid and/or medical treatment was administered. Applying a band-aid would be considered to be providing first aid, so the Standard’s recommendation would be to record such injuries. Workers compensation legislation contains the relevant legislative requirements. In New South Wales, for example, workers compensation legislation requires employers to keep a register of injuries that is readily accessible in the workplace.

The register is a record of any injuries suffered by workers, whether they result in workers compensation claims or not. This, too, implies that minor injuries are not excluded from recording requirements. Employers can draw up their own injury register. However, it must include: • The name of the injured worker. • The worker’s address. • The worker’s age at the time of injury. • The worker’s occupation at the time of injury. • The industry in which the worker was engaged at the time of injury. • The time and date of injury. • The nature of the injury. • The cause of the injury. The recording of minor injuries may help draw attention – and prompt remedial action – with regard to sources of injuries that are very likely to occur, though unlikely to be serious. Even minor cuts can become infected, especially in environments where workers may be exposed to blood-borne pathogens or other contamination. Reporting of injuries is a different matter from recording them. Injury reporting or notification to WorkCover/WorkSafe is only required in the case of notifiable incidents – those resulting in death or serious injury, or dangerous incidents such as uncontrolled spills, leaks or explosions. Minor cuts don’t need to be reported, unless your organisation requires those incidents to be reported within its own internal Safety Management System.

For more information and examples of what injuries you need to report, please visit your state based WorkCover authority website.

ISSUE 05 SPRING 2020

BUILTVIEW

TransformingGlass Glasstotoenhance enhanceArchitectural ArchitecturalEnvironments Environments Transforming

AU AS UTSRT A R LAILAI N A NM M AN AU N FUAF C ATCUT R UE RD ED Bent + Curved Glass manufactures forms curved and Bent + Curved Glass PtyPty LtdLtd manufactures all all forms of of curved and custom glass a broad range architectural applications custom flatflat glass for for a broad range of of architectural applications throughout Australia. latest technologies utilised ensure throughout Australia. TheThe latest technologies areare utilised to to ensure curvedglass glasscan canbebeeasy easyand andaffordable. affordable.TheTheexperienced experienced curved staff BCG work closely with glazing contractors, fabricators, staff at at BCG work closely with glazing contractors, fabricators, builders and architects create only functional, energy builders and architects to to create notnot only functional, energy efficient cost effective beautiful curved glass solutions. efficient & & cost effective butbut beautiful curved glass solutions.

bentglass.com.au bentglass.com.au A Daisy 25 Daisy Street, Revesby NSW 2212 A 25 Street, Revesby NSW 2212 02 9773 1022 E sales@bentglass.com.au T 02T 9773 1022 E sales@bentglass.com.au

Glass & Windows

PRODUCTS INTRODUCING THE NEW LOOK OF SUPERIOR PERFORMANCE FROM AGG

NEW CATALOGUE SUITE FROM SIEGWARE

ith their range of products expanding and increasing in variety, now is the perfect time to discover the new suite of catalogues available for download from Siegware.

nsulglass LowE Max® now has a new and improved look with higher Visible Light Transmittance (VLT), a more clear-neutral tone and yet still the same superior performance in both marketleading low U-Value and very low SHGC – without compromising VLT.

What began as a single fabricator’s catalogue in 2015, the Siegware catalogue suite has expanded to include Handles, uPVC, Timber and Aluminium fabricators catalogues for the window industry, and Consumables and Construction catalogues for the broader building industry.

Insulglass LowE Max® is a superior, high performing soft coat low-emissivity coated glass (low-E) that comes as part of an Insulated Glass Unit (IGU). It has one of the highest Light to Solar Gain (LSG) ratios available in the world market, meaning the highest Selectivity ratios. Insulglass LowE Max® is now available in 6 mm and 8 mm thickness, allowing larger units and more strength against multiple load factor resistance.

Residential use – a superior product for comfort levels by allowing high levels of natural light inside and yet blocking 73 per cent* of heat from the sun from entering in and providing up to 78 per cent better insulation in colder periods than standard 4 mm glass*.

In a double glazed unit: • 6 mm available up to 3000 x 1900 mm. • 8 mm available up to 4500 x 1900 mm. Other sizes available on request based on AS 1288 maximum area allowances.

Commercial use – an ideal solution for the increased minimum energy efficiency requirements of the National Construction Code while allowing larger units without compromising performance.

Proudly manufactured, stocked and supported in Australia by Australian Glass Group® with certified full frame performance available in WERS.

Insulglass LowE Max®

Now with over 3,000 items in the Siegware range, the new catalogues are an easy way to access the wide variety of hardware and architectural products which are specially sourced from Siegware’s well-known European partner companies.

U-VALUE

SHGC

VLT

SELECTIVITY

Low Iron – 6/12/6 mm

1.3

0.27

0.68

2.52

Clear – 6/12/6 mm

1.3

0.27

0.66

2.44

Clear Lam – 6/12/6.38 mm

1.3

0.27

0.66

2.44

White Trans Lam – 6/12/6.38 mm

1.3

0.26

0.51

1.96

Grey – 6/12/6 mm

1.3

0.22

0.33

1.50

Easy to navigate with images, clear descriptions and product codes, the catalogues are designed for easy ordering and tailored for you and the specific needs of your business. As always, you can rely on Siegware to offer assistance and technical knowledge on European window and door systems, and much more.

Download your copy today from www.siegware.com.au or call on 03 5368 1181.

* All performance data is centre of glass only, argon gas, NFRC standards and comparisons to 4 mm clear float.

Australian Glass Group 1300 768 024 info@agg.com.au agg.com.au ISSUE 05 SPRING 2020

BUILTVIEW

PRODUCTS

ACHIEVE GREATER VIEWS WITH WIDELINE

Glass & Windows

LISEC VSL-A SERIES

High-performance automatic cutting of laminated glass from LiSEC.

ouble hung windows have always been synonymous with classic style and practicality.

Wideline Windows & Doors announce the release of a brand new double hung aluminium window developed specifically for commercial, multi-residential and architectural style applications. With clean sharp lines and a bold profile, the Paragon Double Hung is designed to be simple to use, incorporating a unique balance mechanism. Paragon Double Hung features a robust frame and interlocking sashes for added strength and key locking system for added security. This high performing product is fitted with full perimeter sash seals for maximum weather protection whilst simultaneously reducing air infiltration. Boasting impressive dimensions, Wideline have designed one of the greatest aluminium double hung windows on the market: panel height ≤ 1180 mm, panel width ≤ 1270 mm, frame width ≤ 1400 mm and frame height ≤ 2400 mm without needing a transom. Another bonus is the glazing capability up to 20 mm. Frame depth options are 100 mm standard or 150 mm. Even greater spans can be achieved by configuring sidelights and lowlights. Window pattern options are available as individually glazed Federation, Tudor and Colonial bar styles. Window hardware is in the form of a bespoke sturdy sash lock which achieves quality benchmarks in terms of aesthetics and function. Proudly Australian owned and operated, Wideline have been producing architectural products of the highest standard for almost 50 years. The new Paragon Double Hung combines advanced manufacturing technology and innovative design solutions to meet the discerning needs of architects, builders and homeowners.

To enquire about the new Paragon Double Hung window, contact Wideline on 1300 943 354.

he VSL-A series laminated glass cutting machine combines state-of-the-art laminated glass cutting technology with decades of LiSEC automatic laminated glass processing know-how. Edge deletion of coated laminated glass takes place optionally at the upstream float glass cutting, or directly via the laminated glass cutting bridge. Afterwards, the jumbo sheet is positioned at the laminated glass cutting bridge by limit stops, automatically aligned and cut. Rotary vacuum suction cups automatically turn the sub-plates, enabling fully automatic processing. Conveyor belts automatically move the cut sheets to the take-down section. Sheets can be removed manually or with tilt arms. Remnant plates are either transferred to the integrated disposal section, or into the optionally available remnant plate storage. The machine guarantees the highest cutting quality due to a warm separation process with continuous gap measuring. The foil is then cut via blade. Standard equipment includes the following functions: • Processing glass thicknesses from 2.2.1 to 10.10.12 (optional up to 12.12.12). • 20 mm trim cuts on all four sides of the jumbo sheet. • Automatic remnant glass disposal up to 100 mm (optional 300 mm). • Newly developed infrared power heating in segmented design. SIR (Selective Infrared Technology) 900 mm heating modules guarantee PVB layer heating in 4 seconds at up to 44.2 glass thickness. • Cutting of shapes without arches with laser-assisted manual positioning. • Automatic outfeed of the cut sheets into the take-down area. • Lateral unloading rollers for simple sheet unloading that protects the back. • Intuitive operation with touchscreen on a swivel arm directly at the machine.

For more information, call 02 9473 6500 or visit lisec.com

BUILTVIEW

ISSUE 05 SPRING 2020

THE SLS BT90 GLASS LOUVRE

PRODUCTS

Glass & Windows

A NCC2019 solution from EBSA.

FROM DOORS TO FLOORS – DECOWOOD CAN DO IT ALL!

n May 2019, signification changes were made to Section J of the National Construction Code (NCC) in an effort to combat rising greenhouse gas emissions and increase the efficiency of buildings in Australia. JP1 requires buildings to have features that facilitate the efficient use of energy for sealing the building envelope against air leakage and, conversely, for utilising air movement to assist heating and cooling whenever appropriate.

The wide span sought by architects, combined with the new stringent energy efficiency requirements within the NCC, posed serious limitations on what products could be used. So EBSA, in partnership with Schneider Louvres (Germany), developed a special solution for the SHORE school. This has resulted in one of the best commercial louvre systems available in Australia: The BT90 delivers the best of both worlds – natural ventilation and energy efficiency without design compromise.

This new and innovative application of the premium sublimated powder coat finish shows just how durable the finish is. Resistant to wear and tear within high traffic environments, the DecoWood finish is also tested and certified to Australian Standards, AS 1530.1 and AS 1530.3, as well as being deemed non-combustible by the National Construction Code.

The use of aluminium to secure louvre blades creates an immediate issue in terms of thermal performance, each aluminium cross member essentially acts as a thermal bridge resulting in typical WERS ratings of greater than five.

DecoWood is available in over 30 beautiful woodgrain finishes and is suitable for all residential and commercial applications, providing specifiers and designers limitless design opportunities for their aluminium windows, doors and building products needs.

Domestic louvre systems, using 6 mm glass in an aluminium blade holder, have a limited ability to overcome these thermal issues. However, this was resolved in the SLS BT90 system as the depth of frame needed to accommodate IGUs allowed thermal breaks to be integrated into both the perimeter frame and the blade holders. In WERS, this system delivers a U-value of 2.4, is certified to AS 2047 at spans of 1740 mm wide, and can achieve acoustics ratings of Rw 42.

ECO Australia, the experts in timber-look aluminium finishes and products, have released their brand-new flooring product, DecoFloor. The new flooring range utilises the same Super Durable™ DecoWood® finishing technology that has been used within the window and door industry for the last 15 years.

For more information, visit www.deco.net.au or call 02 9603 1888.

For more information, visit www.ebsa.com.au

ISSUE 05 SPRING 2020

BUILTVIEW

PRODUCTS

Glass & Windows

THE QUATTROLIFTS VECTOR 800 OFF ROAD

he challenge of handling heavier and bigger loads calls for a greater investment in machinery. This investment needs to be justified commercially and that is why the Vector 800 is designed with versatility in mind. It can handle loads of 800 kg, reach heights of 4.4 metres (400 kg at full extension), operate in the horizontal and vertical plane, and with four large 450 mm profile wheels (with the option for two more) it can handle most terrains. The Vector 800 is also fitted with a wireless remote control and variable speed actuators, allowing for precision control. The large profile wheels and the ability to change the lifting head to a hook or a winch means the Vector 800 has the muscle and versatility to handle the most challenging jobs. A vacuum head slewing bearing, a recent innovation to the Vector range, allows for 360-degree glass rotation which is far safer and stronger than a single main central bolt or shaft to support the weight of the vacuum head and glass. On some other glazing

BUILTVIEW

ISSUE 05 SPRING 2020

machines, the vacuum lines pass over the vacuum head (not through the central hub) which limits rotation to 180 degrees and also exposes the vacuum lines to being damaged. The main advantages of a vacuum head slewing bearing are: 1.

Stronger and far safer under heavy load and repetitive misuse compared to a single central shaft.

2. Permits vacuum lines to pass through the central hub allowing for 360-degree rotation and less likelihood of damaging air lines. 3. If a slewing bearing is damaged, the worst that can happen is that the glass cannot rotate because the bearing has seized. If a single central shaft fails, the load and the vacuum head can fall away from the machine potentially causing a major incident and injury.

Contact Martin Blackey at martin@quattrolifts.com or on 0415 895 327 for more information.

PRODUCTS

Glass & Windows

MEETING THE NEEDS OF HIGH RISE DEVELOPMENTS IN AUSTRALIA

f you scan the skyline of any major Australian city, it is difficult to miss the development of ever more high rise constructions. This push for the sky presents a unique set of circumstances and difficulties for designers. Window performance plays a critical role in meeting building performance requirements in high rise construction. As demand for increased window performance accelerates in Australia, Doric continues to be at the forefront of hardware design and manufacture, with the DN9000 High Performance MultiPoint Locking System setting a new benchmark in hardware for aluminium framed windows. An upgrade of the award-winning DN8000 system, the DN9000 is a premium, high-end product, designed and developed specifically with Australian conditions in mind. Featuring increased strength and performance, the DN9000 is the world’s first integrated self-latching system to operate under high wind loads. The system can be tailored to suit a range of bespoke opening configurations, sizes, and local conditions. Doric’s product experts are able to advise the perfect set up for any intended use. The system has already found favour in new constructions such as the Jewel Tower in Surfers Paradise and Brisbane’s Skytower, as well as Melbourne Square and Collins Arch in inner-city Melbourne.

HIGH PERFORMANCE HARDWARE Quality control is of specific importance in the high rise environment, with issues such as cladding and build quality causing ongoing issues for the

construction industry. Windows are only as good as the hardware mounted to them. The DN9000 system is manufactured from a range of corrosion resistant materials including stainless steel, engineered plastics and castings with specialised coatings, all designed to ensure the hardware survives in the harshest of environments.

CONTINUOUS DESIGN & DEVELOPMENT Continuous development and testing has seen Doric advance highly engineered products which respond to the complex needs of the market. High rise buildings can pose extreme conditions on operable windows. In high negative pressure events, the window hardware must be strong enough to ensure the sash doesn’t leave the building. Multi-point locking systems are typically used for this purpose and the

Doric DN9000 is unique in its ability to provide extreme locking force and selflatching where required. The DN9000, in conjunction with the DN9001 stay, allows an open window to automatically close and stay closed, preventing potential internal damage to walls and fittings. Once weather conditions settle, the window can then be safely reopened. The sleek and elegant lever features a full 90 degrees of rotation, allowing the user to engage any chosen amount of locking points. The DN9000 is designed around a standard 20-15 Euro Groove (C Groove) locking system, and to ensure the hardware is in line with the style of the building, it is available in black, white and silver. Simple to install, the multiaxis adjustment keepers allow for easy and safe tuning into the future.

For more information on the DN9000, visit doric.com.au/dn9000

DN400 TWIN CHAINWINDER The DN400 Twin Chainwinder provides the ultimate window control for large awning windows.

elivering a solution to the growing trend of large awning openings, this revolutionary product is the ultimate in window control. The DN400 Twin Chainwinder allows for easy operation and installation in a secure key lockable configuration.

Combined with a stylish and easy to use slim fold down lever, it delivers ultimate control for awning windows. Designed for residential and commercial settings where larger awning openings are often found, the DN400 Twin Chainwinder can be pre-restricted in order to comply with the National Construction Code and to meet fall prevention requirements.

For more information on the DN400, visit doric.com.au/dn400

ISSUE 05 SPRING 2020

BUILTVIEW

PRODUCTS

A NEW AND IMPROVED EASY-CLEAN COATING HITS AUSTRALIA

Glass & Windows

RESTRICT COLD & HEAT, NOT YOUR DESIGN

Introducing Thermaglide, Aneeta’s Thermally Broken Sashless Window.

eat® is a patented invisible titanium dioxide layer applied to the outer surface of glass for a lower maintenance glazing solution. Originally developed in 2006 by Cardinal in the United States of America, it is offered exclusively by Glassworks in Australia as a standard addition to their high performing low-E coated products. Glassworks is excited to announce the arrival of the new generation easy-clean coating – Neat+®, with a new and improved formula. Like its predecessor Neat®, the titanium dioxide layer of Neat+® is also a more conductive surface with anti-static properties, resulting in 40 per cent less dust build up compared with ordinary uncoated glass. Incredibly though, Neat+® is a further 25 per cent more photoactive than the previous version, allowing it to react even better with the sun’s UV rays to break down greenhouse gasses and organic pollutants through a process called photocatalysis. In addition to repelling dust and dirt and using the sun’s rays to lift organic matter, Neat+® offers a smoother surface that is hydrophilic. This means that when it rains or the windows are cleaned, water sheets off the surface instead of building up and resisting flow like regular ‘hydrophobic’ glass. So, decomposed materials are rinsed away without leaving behind streaks. The result? Far less window cleaning and more time spent enjoying the view. Glassworks appreciates the cost and water saving potential of low maintenance windows and is therefore proud to offer Neat+® as a standard coating on their signature high performing low-E products – LoE3-366® clear mixed climate low-E, LoE3-340® solar control low-E and LoE-i89® ultra clear low-E glass.

To find out more, email sales@glassworksaust.com, visit glassworksaust.com/neat or call 03 8788 5888.

indows bring so much to a building: natural light, connection with the outdoors, ventilation, and a sense of space. But with ongoing tightening of energy provisions, designing beautiful, functional spaces is becoming more challenging than ever before. Aneeta’s new Thermaglide thermally broken sashless window allows you to create designs that achieve compliance, deliver energy efficiency, and ensure comfort in hot and cold climates. Over the past five years, an increasing number of window and door manufacturers within Australia have added thermally broken aluminium window and door systems to their product portfolio. The Aneeta R&D team were tasked with designing a flexible thermally broken sashless insert, suitable for a range of energy efficient window suites from thermally broken aluminium to timber. The solution needed to suit existing Aneeta processes to maintain operational efficiencies, whilst allowing inserts to be powdercoated in custom colours, and meet the flexibility required by Aneeta’s architectural customer base. The solution developed surpassed expectations achieving a complete thermal break with fully concealed mechanisms, providing a luxury aesthetic and maintaining operational efficiencies. Thermaglide can be paired with a wide variety of framing solutions, including timber, aluminium and thermally broken aluminium frames. A PVC break inhibits heat transfer through the aluminium extrusion, while an overall double glazing pocket of 22 mm allows for optimum total window performance. The new solution is available in two pane vertical and horizontal configurations, and is easy to operate via the 19 mm slimline meeting rail design with integrated lift handle in most applications. The introduction of Aneeta’s Thermaglide product to the market enables designers to continue to utilise beautiful sashless windows in their designs, maintaining the luxury aesthetic Aneeta sashless windows provide, while achieving high energy performance.

For more information, visit aneetawindows.com.au

BUILTVIEW

ISSUE 05 SPRING 2020

Glass & Windows

PRODUCTS

glassworksaust.com | +613 8788 5888

Low Maintenance Low-E Glass Glassworks is proud to offer the most advanced low-E glazing products in Australia with outstanding performance figures. Best of all, they’re the only Low-E products with added Neat+® easy-clean coating technology.

Centre of glass calculated using LBNL Window 7.3 based on NFRC 100 environmental conditions

Visit glassworksaust.com/energysavingglass to view the full range

LoE3-366® clear Low-E

ISSUE 05 SPRING 2020

BUILTVIEW

WINNER - 2019 Most Innovative Window System

automation

SCE100 ACTUATOR

SCE300 ACTUATOR

VOLTAGE

24V DC

VOLTAGE

24V DC

PUSH/PULL FORCE

250N

PUSH/PULL FORCE

250N

MAX WINDOW H

1200mm

MAX WINDOW H

1200mm

MIN WINDOW W

350mm

MIN WINDOW W

350mm

CHAIN

304 Stainless Steel

CHAIN

304 Stainless Steel

Doric Ventus Automation is a powered window control system for Residential and Commercial applications.

IP32 RATED

OPERATES ON ALL BMS & C-BUS

Easy to install, suitable for all a wide range of size and weight awning windows. ‘Plug & Play’ functionality is easily installed and configured. Wireless control

Quick connect plugs

Easy to follow colour charts

No electrician required for installation

Retrofit to any opening

3 year warranty (Conditions apply)

When installed according to installation instructions

C TICK Certified WATCH OUR VIDEO: VENTUS AUTOMATED HARDWARE

FOR INFORMATION AND ORDERING, VISIT:

doric.com.au

Glass & Windows

NEWS SOFT TECH RECRUITMENT NEWS

GLASS TRADE CENTRE A SUB DISTRIBUTOR FOR ZONE GROUP

oft Tech welcomes two new additions to the global team, Kyle Hendrickson as Strategic Account Manager – North America and Kevin Joubert as Business Development Manager – Africa.

KYLE HENDRICKSON Strategic Account Manager – North America

KEVIN JOUBERT Business Development Manager – Africa

Kyle brings 16 years of fenestration CNC experience to his position as Strategic Account Manager. In this role, Kyle will work with existing customers to make sure they succeed.

Kevin started his journey in the fenestration industry with a temporary role planning material requirements for a fabricator. It wasn’t long after starting (and having dabbled in AutoCAD) he was asked to complete a set of drawings with a two-day turnaround. He completed the drawings within a few hours and was subsequently offered a permanent role. From there, Kevin further developed his skills in the industry as a Residential Project Manager, a Contracts Manager for a large-scale facade fabricator, and an Operations Manager for a fenestration software supplier into Africa, before joining Soft Tech.

Kyle’s primary area of expertise is in computeraided manufacturing with a focus on the needs of the fenestration and extruded aluminium industries. His time working with manufacturing machinery began at a wire parts and coiled spring manufacturer. He tooled, set up, and operated a department of machines which ranged from state-of-the-art CNC machines to older analogue machinery. The Soft Tech Sales, Support and Implementation Teams are looking forward to working with Kyle and helping him to develop and nurture successful partnerships with our long-standing customers located in the North American region.

Kevin’s strengths lie in understanding customer challenges, problem solving and offering customised solutions and support to assist business growth. “I’m looking forward to helping businesses in the African region to maximise productivity, reduce costs and drive business growth,” says Kevin.

one Group, the authorised Australian distributor of Smartlift vacuum lifting robots and Oktopus vacuum lifting technology, are proud to announce that they are now partnering with Glass Trade Centre (GTC), a very professional, exciting and growing company servicing the glazing industry. “As GTC are a specialist supplier of equipment to the glazing industry it was an easy and exciting decision to partner with them. GTC have a range of the Smartlift Vacuum Lifting Robots and Oktopus Vacuum Lifting Technology available on display at their new facility located at Unit 4, 85 Alfred Road, Chipping Norton, New South Wales. “Luke and Marcel have years of experience supplying solutions to the glazing industry and are aligned with our team at Zone. We are thrilled to be working with them and servicing the glazing industry with this superior equipment,” says Joe Ardizzone, Managing Director, Zone Group. “We have a new facility in Chipping Norton showcasing the range of Smartlift and Oktopus Vacuum Lifting Technology which continues GTC’s focus on solutions and products for the structural glass and fixing markets. With a combined 50+ years of industry experience and a focus on products that provide solutions to a rapidly changing glazing market we look forward to showcasing this new range of products,” says Luke Collins, Managing Director, Glass Trade Centre.

Contact Marcel today for a demonstration of the equipment and for all your sales, hire and support enquiries on 0408 495 062. Glass Trade Centre Unit 4, 85 Alfred Road, Chipping Norton, New South Wales 2170

For more information, visit www.softtech.com ISSUE 05 SPRING 2020

BUILTVIEW

NEWS

Glass & Windows

VIRIDIAN GLASS TO FEATURE ON ‘THE BLOCK’ IN 2020

AN AUSTRALIAN FIRST FOR TOUGH GLASS

Tough Glass achieves SentryGlas® Quality Network Laminator status.

Located in Brighton, Melbourne, five townhouses are getting the ultimate makeover.

iridian Glass is excited to be involved in another season of Channel Nine’s ‘The Block’. Keep an eye open for LightBridge next™ and PixaGraphic™ being used this season!

This is a great showcase of how re-glazing existing windows contributes to comfortable homes and sustainable renovations, whilst also creating awareness around how high-performance glass used in new builds creates a lifetime of value for homeowners.

CLIMATECH™ – ASK VIRIDIAN IF YOU’RE INTERESTED IN SUPPLYING THIS PRODUCT. Are you getting requests for high performance double glazing to meet the latest Section J compliance requirements? Viridian Glass has a wide range of doubleglazing to assist in meeting different build, budget and design requirements. In the current climate, ClimaTech™ might be your answer to get your project tender over the line.

For more information about supplying ClimaTech™, LightBridge next™ or PixaGraphic™ through your business, contact your local Viridian Glass representative or email viridian@viridianglass.com or call 1800 847 434. For product information, visit: viridianglass.com/lightbridgenext viridianglass.com/products/decorative/pixagraphic viridianglass.com/climatech

ough Glass announced in April they have been approved by Kuraray as a SentryGlas® Quality Network Laminator (QNL). This makes Tough Glass the first glass processor in Australia to achieve this certification. This is a testament to the high standards they undertake on all their custom lamination products to ensure their clients receive the highest quality glass. “I pass on my sincerest gratitude and congratulations to Tough Glass Australia for achieving this certification after a series of rigorous internal/external audits and performance monitoring program. The QNL certification carries even more kudos in this particular case because Tough Glass is the first company in Australia to have received SentryGlas® Qualified Laminator certification,” says Alex Um, Manager, Sales and Technical Service, Korea/Australia and New Zealand, Kuraray. ToughView™ offers structural performance combined with premium edge stability. Its high stiffness and strength allows for thinner glass.

FEATURES & BENEFITS • Premium polished edges. • Structural performance. • Engineering certification available upon request. • QNL certified product. Tough Glass offer custom laminated products Australia wide. Their range includes ToughView™ (SGP), ToughGuard (PVB), ToughSwitch™ (PDLC), ToughSound™ and Vanceva.

For more information, visit www.toughglass.com.au

BUILTVIEW

ISSUE 05 SPRING 2020

Glass & Windows

NEW IN-HOUSE TESTING RIG AT SCHLEGELGIESSE

NEWS

ISSUE 05 SPRING 2020

BUILTVIEW

ADVERTORIAL

chlegelGiesse have been providing a mobile testing solution to AS 2047 for a number of years throughout Australia. Their two mobile rigs have clocked up thousands of kilometres and have been a familiar sight for customers all over the country. However, as window dimensions and styles have changed in recent years, SchlegelGiesse have invested in a new, state-of-the-art in-house testing rig in their factory in Chipping Norton, Sydney. They are now able to offer NATA accredited AS 2047 and AS 4420.1 testing for sashes up to 3.2 m high by 4.2 m wide with a maximum testing pressure of 8000 Pa. As per Australian Standards, SchlegelGiesse offer the following test services: • Deflection • Operating Force • Air Infiltration • Water Penetration • Ultimate Strength The value of ensuring compliance to Australian Standards has never been more important when it comes to safeguarding our industry. With the continuous updates to the National Construction Code and the ever-increasing demands for energy efficient dwellings, the importance of testing cannot be underestimated. SchlegelGiesse’s testing facility is available for full NATA accredited testing, or alternatively for research and development work, with daily or multi-day rates.

Please contact your local SchlegelGiesse representative for more information and bookings. Alternatively, please contact the main office on 02 8707 2000 or salesnsw@schlegelgiesse.com

NEWS

Glass & Windows

VERTA is a registered trade mark of ALLEGION LIMITED.

Modernize with VERTA The Verta hardware range meets the needs of architects, specifiers and consumers alike. Offering a modern interpretation on a classic suite through the use of cohesive design language across hinged and sliding door furniture. Design elements include hard straight edges that soften to radiused corners and central ridge lines that create architectural planes reflecting light at different angles. Functions include sliding and hinged door applications with multipoint locking for extra security as an option on hinged doors. w: lincolnsentry.com.au t: 1300 551 919 e: orders@lincolnsentry.com.au

@lincolnsentry

Lincoln Sentry

GLASS GAS AREA SPACER BAR

ALUMINIUM / STAINLESS / PLASTIC HYBRID

PIB (PRIMARY SEALER) DESICCANT SUPER SPACER WARM EDGE

SEALANT (SECONDARY SEALER)

POLYSOLPHIDE / HOT MELT / SILICONE

FRAME

EVERYTHING YOU NEED FOR DOUBLE GLAZING Elegant IG can supply you with world leading consumable products for the manufacturing of double glazed windows. As the largest supplier to the Australian market, we pride ourselves on customer service and technical support. Visit www.elegantig.com.au for our complete range of products or contact one of our team members on 9473 6500 for all your glass processing needs. ALU-PRO

FENZI

QUANEX

TECGLASS

PROFILGLASS

HB FULLER

SCHIATTI ANGELO SRL

BOSTIK

DOW CORNING

ELEGANTIG.COM.AU BUILTVIEW

ISSUE 05 SPRING 2020

Glass & Windows

DIRECTORY IN MEMORY OF FRANCO BAVELLONI

AGWA CALENDAR 10 September TRAINING: AS 1288 Advanced

Web Delivery

14-15 September

TRAINING: Intermediate Fenestration

Melbourne, VIC

7 October

TRAINING: Window Essentials

Sydney, NSW

13-14 October TRAINING: Intermediate Fenestration 20 October

TRAINING: AS 1288

Perth, WA

Web Delivery

AGWA WELCOMES Adelaide Double Glazing Installations

Christie Downs, SA

Blue River Agencies

Andergrove, QLD

Central Glazing

Alice Springs, NT

n Saturday, 12 April, Franco Bavelloni lost his short battle with COVID-19 and died alone in hospital at the age of 83. With him went a piece of mechanical history in the flat glass processing industry.

Insulate Double Glazing

Kelso, NSW

JD Eleven Construction

Wetherill Park, NSW

Franco was a brilliant but humble man, creating machines that made history in our industry.

Lake Macquarie Coastal Glass

Morisset, NSW

Multiglaze

Revesby, NSW

Precision Shower Screens and Robes

Montrose, VIC

RJV Industries

Nowra, NSW

Smartech Door Systems

Truganina, VIC

Ultra Windows and Doors

Sunshine West, VIC

Woodvale Glass

Wangara, WA

The Bavelloni company began in 1946, when Zeffiro Bavelloni began making the first diamond tipped dressing tools for abrasive wheels. The first in the world to create multiple diamond tipped dressers, Zeffiro continued developing tools and machinery for the glass industry. Franco joined his father’s company at a very young age, working for years on machine tools and formulas for the creation of diamond grinding wheels. In 1967, Franco took over his father’s company with his brother Dino. With Franco’s brilliant technical mind and Dino’s outstanding commercial and management abilities, the brothers were a winning combination.

PLEASE NOTE: Member information and calendar dates are correct at time of printing. Visit agwa.com.au for the latest updates and information.

In just over twenty years, Franco and Dino had transformed a small provincial company into a multinational company with over 600 employees in Italy and abroad – five production units over 40,000 square metres and eight branches in major global markets. Z.Bavelloni sold tens of thousands of machines and plants all over the world. It is estimated that in the 1990s, over 30 per cent of all glass processing in the world was done with Bavelloni’s straight line and CNC machines. In 2003, the two brothers sold the company to Kyro, a Finnish multi-national, who joined the Tamglass and Bavelloni brands to become Glaston. However, the Bavelloni brand endures as new ownership has restored the old company name. Loved and respected by employees and friends for his humility and joviality, and esteemed by competitors for his genius, Franco Bavelloni leaves a great void in the lives of all who knew him.

ISSUE 05 SPRING 2020

BUILTVIEW

Glass & Windows

ISSUE 05â&#x20AC;&#x201A; SPRING 2020

SCREENS

44 Breaking Windows & Preventing Falls Glass 24/7

Carrington House Cotton’s Glass & Aluminium

BUSINESS SNAPSHOT

PRW Security Doors & Screens Q&A with Brad Wickett

NEWS & PRODUCTS

ASSA ABLOY Yale Quattro® Slider

Doric’s Highest Level of Security Yet

Luxury Screen by Elite Security Screens & Doors

9th Successive OHS Award For Meshtec

Why is AS 5039 Compliance Labelling So Important for Our Industry?

MEMBERSHIP

Association Membership Gives You the Advantage

UNIQUE JOB

Platinum Glass & Security

DIRECTORY

NSSA Welcomes Our new members

NSSA Calendar Important dates

NSSA Socials Join our community online

CASE STUDIES

IMAGE

Glass 24/7

SCREENS

PROUD CONTRIBUTORS TO THE NSSA DEVELOPMENT FUND 2020-2021

ISSUE 05 SPRING 2020

BUILTVIEW

SCREENS

CASE STUDY

BREAKING WINDOWS & PREVENTING FALLS Supporting a safe and productive environment for students.

ocated in Taree, in the Mid North Coast region of New South Wales, Chatham High School began operation in 1965. As is a common occurrence in most schools, classroom windows were regularly broken by stray balls at lunch time. Unfortunately, the putty used to hold the glass in the old windows was known to contain asbestos. While Glass 24/7 worked on boarding up the damaged windows and getting the putty tested for asbestos, the decision was made to replace all windows in the affected area of the school. This meant that Chatham High School would not be left with boarded up windows while waiting for test results. After the asbestos was removed by specialists and windows were installed, the windows were fitted with Amplimesh® SupaScreen® security screens by Glass 24/7. Amplimesh® SupaScreen® security screens are made from a high tensile, 316 marine-grade stainless steel mesh providing the school with unparalleled security complemented by one of the best viewing angles on the market. In just 15 days, Glass 24/7’s team of two tradespeople and two apprentices measured, manufactured and installed 74 Amplimesh® SupaScreens. The screens, each measuring 1820 mm x 1660 mm, were installed over two levels in the 55year old school building. Selecting from a range of colours and style options that best suited their window frames, Chatham High School was so pleased with the finished result that they ordered another 69 screens to be installed in different areas of the school.

PROMOTING A PRODUCTIVE ENVIRONMENT The installation of the Amplimesh® SupaScreens has resulted in immediate energy cost savings for Chatham High School – providing an energy efficient way of cooling classrooms through natural cross-flow ventilation. With hot and stuffy classrooms a thing of the past, students and staff are provided with better air quality – more oxygen results in better concentration and mental clarity and is one of the main reasons why students perform better in well-ventilated rooms. Amplimesh® SupaScreens are WERS rated for both UVresistance and energy efficiency. By providing a significant reduction in glare, without forfeiting natural light, students are able to work in a more productive environment.

LOCATION

Chatham High School, Taree, New South Wales

FABRICATOR

Glass 24/7

In addition to helping the school reduce their carbon footprint for many years to come, Amplimesh® SupaScreens require low maintenance and are backed by a 16-year warranty.

SYSTEM

Capral Aluminium

PRODUCTS

Amplimesh® SupaScreen®

BUILTVIEW

ISSUE 05 SPRING 2020

SCREENS

CASE STUDY: GLASS 24/7

UNPARALLELED SECURITY & SAFETY

• Knife shear test (AS 5039 and AS 5041).

Without air conditioning, eight rooms on the second floor of the school relied on open windows for ventilation. Unfortunately, these windows did not have any pre-existing security screens or fall prevention measures presenting a danger to staff and students.

• Fire attenuation test (AS 1530.4:2005, Appendix B7). • Bushfire compliance (AS 3959:2018). • Cyclone missile impacts (AS 1170.2:2011). • Fall prevention (AS 5203:2016).

Manufactured with fall protection technology, the Amplimesh® SupaScreen® security screens enable the second-storey windows to be safely opened by teachers without jeopardising the safety of their students. The use of security screens on all ground floor windows also acts as a deterrent to prevent break-ins and acts of vandalism. As an added bonus, the school no longer has to worry about children accidentally breaking windows whilst playing outside. With Amplimesh® SupaScreen®, both students and teachers feel safe inside the building knowing they are protected by security screens that exceed Australian Standards. Amplimesh® SupaScreen® products have met the requirements for compliance with the following Australian Standards: • Security and dynamic impact tests (AS 5039 and AS 5041).

Glass 24/7 65 Whitbread Street, Taree, New South Wales 2403 glass247.com.au 02 6557 7247 ISSUE 05 SPRING 2020

BUILTVIEW

SCREENS

CASE STUDY

CARRINGTON HOUSE This 1880s home is on a renovation journey to retain its period charm while meeting modern living expectations.

hen the team from Cotton’s Glass & Aluminium approached Carrington House for the first time, they thought the cottage looked like most of the other traditional dwellings in the street. But that quickly changed when they went inside. “We were confronted with a house that was in total disrepair,” says David Flynn, Managing Director of Cotton’s Glass & Aluminium. David and his fabrication team had been called in by Alspec® to assist Naomi Findlay, a well-known renovator and designer, who took on the challenge of renovating the derelict home. Alspec® were engaged by Naomi to manufacture many of the new window and door elements being incorporated into the home – including InvisiGard security screens. Renovating the cottage one room at a time, Naomi is documenting and sharing the journey with others. “In Carrington House, I saw a diamond in the rough,” she explains. “My vision is to bring the cottage back to life, retaining its heritage while adding modern functionality.” The cottage dates back to the early days of West Wallsend which came to life as a coal mining town in the mid-1880s. Today it is a growing residential area, well known for its federation homes and miners cottages with period features. “Staying sympathetic to the history of the cottage has been an important element of the renovation,” says Samantha Wykes, National Brand Manager for Alspec®. “We recognised that it was important to work closely with Naomi to ensure her vision could be both visually stunning, but also functional for today’s living.”

BUILTVIEW

ISSUE 05 SPRING 2020

With Naomi’s plan to install French timber doors at the front of the house, the team worked together to find the best solution to achieve a seamless flow from old to new, pairing the timber doors with modern InvisiGard French security screen doors. “You can see in the end result how we were able to look at the design and living intent, and offer the best solution for the space,” says Samantha. While the French doors give the cottage character and a vital connection to the outdoors, the screen doors meet modern living expectations, providing security and insect protection. “People love the traditional nature of gorgeous French doors, but we have to be realistic – form without function is absolutely useless,” explains Naomi. Whilst adding the Invisi-Gard doors provides essential security and protection, light and views are also retained, complementing Naomi’s interior design. “I made sure I chose a product which had the ability to look as internally integrated as possible,” she says. Naomi was able to select an Invisi-Gard profile, hinges and door handles which were indoor-oriented. “When the outer doors are open, the security screens on the inside actually disappear – it’s like they are not even there!” exclaims Naomi. With their triple locking system, double flush bolt, and impact and knife-resistant mesh, the high visibility of Invisi-Gard screen doors provide a secure environment when the main doors are open, giving peace of mind to occupants inside.

SCREENS

CASE STUDY: COTTON’S GLASS & ALUMINIUM

Cotton’s Glass & Aluminium 4 Carbine Close Maryland, New South Wales 2287 cottonsglass.com.au info@cottonsglass.com.au 02 4955 9152

Installing the French screen doors was straightforward for the Cotton’s team, measuring and easily fitting them to the newly built timber doors and jambs. “Invisi-Gard screens give the house something that was not possible back when it was built in the 1880s,” says David. “They seamlessly integrate into this unique build and provide airflow, security and insect protection.”

FABRICATOR

Cotton’s Glass & Aluminium

SYSTEM

Alspec®

PRODUCTS

Invisi-Gard Security Screen Doors

DESIGNER

Naomi Findlay

While the original cottage renovation is well underway, the team from Cotton’s Glass & Aluminium and Alspec® are working closely with Naomi on plans for the extension to the back of the home, where Invisi-Gard screens and windows and doors from Alspec’s Carinya residential range will feature.

ISSUE 05 SPRING 2020

BUILTVIEW

MORE MORE FOR FOR MEMBERS MEMBERS STAY STAYUP UPTO TODATE DATE

Keep abreast of industry news, changes, regulations, updates andand opportunities Keep abreast of industry news, changes, regulations, updates opportunities via via NSSA Socials, eNews andand website. NSSA Socials, eNews website.

ACCESS ACCESSTO TOTHE THEBEST BEST

Direct access to NSSA resources, technical knowledge andand training, advice andand Direct access to NSSA resources, technical knowledge training, advice an industry network to help youryour business operate as aasprofessional andand compliant an industry network to help business operate a professional compliant security screen business. security screen business.

COMPLIANCE COMPLIANCE

Identify youryour business as compliant to the Australian Standards. NSSA members Identify business as compliant to the Australian Standards. NSSA members follow a strict code of conduct as set out out by the NSSA to provide consumers a high follow a strict code of conduct as set by the NSSA to provide consumers a high level of standards andand service. level of standards service.

STAND STANDOUT OUT

AddAdd value andand credibility to your business by using the the benefits we we provide ourour value credibility to your business by using benefits provide members â&#x20AC;&#x201C; from marketing youryour business, annual Design Awards, industry resources, members â&#x20AC;&#x201C; from marketing business, annual Design Awards, industry resources, to opportunities to get involved andand have youryour saysay on the industry andand the the Association. to opportunities to get involved have on the industry Association.

JOIN JOINTHE THENSSA NSSAAND ANDBE BEPART PART OF OFAAGROWING GROWINGCOMMUNITY. COMMUNITY. ForFor further information contact info@nssa.org.au or call 02 02 9160 4737 further information contact info@nssa.org.au or call 9160 4737 Download thethe member application form andand member information book at nssa.org.au/nssacontent/join Download member application form member information book at nssa.org.au/nssacontent/join

SCREENS

BUSINESS SNAPSHOT

PRW SECURITY DOORS & SCREENS NSSA Board Member Brad Wickett from PRW Security Doors & Screens joins BuiltView for our spring Q&A.

BV How long you have been in this business? BW PRW Security Doors & Screens is a family owned and operated business that has been operating in the industry for over 30 years. BV How many employees do you have and what do you look for in an employee? BW PRW currently employ over 40 staff. We are always on the lookout for committed individuals to join the team. We work as a team by supporting and encouraging one another and we take the health and safety of our team seriously. So these personal priorities are always things that we look for in our staff. BV What’s it like to work at PRW? BW We work as a team. We take pride in our work, so we can celebrate our contribution to the success of the team and also celebrate our own personal achievements together. We are all like family. BV What has been your biggest challenge in this industry? BW I think, like everyone else in the business, one of our greatest challenges are companies that claim to provide security products when, in actual terms, they are providing inferior products that do not comply with Australian Standards. I also believe that, being in the midst

of COVID-19, we are all experiencing the same challenges, such as keeping work coming through the doors and keeping our staff in their jobs. BV Does your business support a charity or other worthwhile cause? BW Over our 30 years in business, we have supported many local projects, including a young local teenager who was an up-and-coming go kart driver and the local netball club. We also support our clients through contributing to fundraisers for the likes of Ronald McDonald House, the Cancer Council and the National Breast Cancer Foundation. BV If you had one piece of advice for someone just starting out, what would it be? BW My advice would be to ensure they understand the relevant Australian Standards for security products – AS 5039 – Security screen doors and security window grills, AS 5040 for installation, the method of test standard AS 5041, as well as AS 3959 for bushfire rated products, and obtain the correct licences required for their particular state. I would also recommend that they join the NSSA, which is where they will be able to access and benefit from the cumulative information and experience of members that have been in the industry for a long time.

BV What’s the best part about being a member of the NSSA? BW The ‘shared’ knowledge of NSSA members, including the Board of Directors, totals centuries of industry experience. I always know that at any time, I only have to make a call or send a message and the appropriate person will always respond to our questions, no matter how big or small. The NSSA keeps all of their members up-to-date through many avenues, including social media. This is an easily accessible resource for us along with a great comradery with all members of the Association. At PRW Security Doors & Screens, we believe that we can play a key role in educating everyone in our industry. Being a part of the NSSA Board of Directors and Technical and Marketing Committees enables us to play a part in ensuring that we, as an industry, continue to deliver a high quality product that is manufactured and installed to Australian Standards.

PRW Security Doors & Screens 37 Dunn Road, Smeaton Grange, New South Wales 2567 02 4648 6111 prw.com.au ISSUE 05 SPRING 2020

BUILTVIEW

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ThisThis version version of our of our Portal Portal allows allows dealers dealers to login to login andand order order fabricated fabricated security security screens screens andand doors doors online online using using anyany device. device. Mobile, Mobile, tablet tablet or PC. or PC. It isIthighly is highly advanced advanced withwith many many me me saving saving features features designed designed withwith dealers dealers needs needs in in mind. mind. Phase Phase #1 of #1 our of our Portal Portal is the is the ﬁrstﬁrst stepstep in our in our journey journey of making of making these these dreams dreams a reality. a reality. JoinJoin us and us and be part be part of history. of history. What What areare youyou waiting waiting for?for? JoinJoin thethe change. change. Contact Contact Starline Starline Security Security today. today.

https://portal.starlinesecurity.net.au/ https://portal.starlinesecurity.net.au/

“qualityservicevalue” “qualityservicevalue”

www.starlinesecurity.net.au www.starlinesecurity.net.au0707 3272 3272 2974 2974contact@starlinesecurity.com.au contact@starlinesecurity.com.au

SCREENS

NEWS & PRODUCTS ASSA ABLOY YALE QUATTRO® SLIDER

SSA ABLOY recently announced the launch of the new Yale Quattro® Y8103 Sliding Security Screen Door Lock, complementing their total Yale offer for the security screen door market. Let’s take an in depth look at this new lock, its features, and how it can be used to diversify end product offerings. With Lockwood’s 8653 at the top end of the market, and Whitco’s great value Leichhardt being a dominant volume player, one would think that ASSA ABLOY already had the market covered. However, the team recognised growth in the middle market segment and developed the Yale Quattro® to meet that need. Combining some of the high security features of the 8653 with some of the value features and popular dedicated locking snib of the Leichhardt, the Yale Quattro® is an exciting new product that offers high security at an affordable price. In addition to this, the Yale Quattro® is very quick and easy to install – providing a clear value proposition to the installer as well as the end consumer. The designers really thought about the total cost to their customers – resulting in a well thought out design that reduces the time-cost of install as well as product cost. The considerate design is appreciated by installers. Fitting into industry standard cut-outs, the Yale Quattro® has an integrated

locking snib pre-installed into the internal escutcheon. At install, all that needs to be configured to suit sliding direction is the latching handles and pull handles, and the rest is already taken care of, quick and easy! But don’t think that the easy install means that the Yale Quattro® is lacking in security. Short of having the stainless steel hardware of the premium Lockwood 8653, amazingly, the Quattro® shares similar security and durability ratings, as tested to all the relevant Standards. All fixings are internal and the Yale Quattro® also has a 3-point kit available, for a well-rounded offering.

01 Yale Quattro® Sliding Security Screen Door Lock (Y8103) in Black. 02 Y8103 in White. 03 Y8103 in Primrose. 04 Y8103 in Silver. 05 Yale Quattro® Sliding 3-Point Locking Kit.

Finally, let’s face it, no-matter how good the lock is and how much installers love it, good looks sell. For the style conscious consumer, this lock is modern, sleek, and minimalistic. Available in a broad range of colours, Quattro® will suit any look the customer wants. This too is appreciated by security door fabricators, having a lock that enhances all their great work. The Quattro® is sure to create a stir and excitement in the market, and will be seen on many new builds this decade. The Yale Quattro® is a refreshing modern lock that extends the style of the home right through to the sliding security door.

For more information, visit www.yalelock.com.au ISSUE 05 SPRING 2020

BUILTVIEW

NEWS & PRODUCTS

SCREENS

DORIC’S HIGHEST LEVEL OF SECURITY YET

s one of Australia’s leading window and door hardware manufacturers, Doric has a long history of pioneering and innovating many industry leading products. Since 1972, their award winning products have made their way into residential and commercial properties across the globe. In addition to window and door hardware, Doric has also been a long-term key supplier to the security industry, continuously evolving their range within a changing landscape. A few of Doric’s key security product offerings include:

DS2075 HINGED BARRIER DOOR LOCK

DS2210 SLIDING SCREEN DOOR LOCK

DC224 SECURITY DOOR CLOSER

CMESH STAINLESS STEEL SECURITY MESH

Designed to provide secure and optimal performance for hinged security and barrier screen doors, the DS2075 is made from a zinc die cast body with a stainless steel strike.

The DS2210 includes a parrot beak deadlock and an inside snib. Self latching, the DS2210 can be key deadlocked from both sides.

The DC224 is an innovative update to Doric’s DC223 Pneumatic Swing Door Closer, simplifying the process with a streamlined hold-open button.

CMesh is a premium product offering from Doric for the Australian woven stainless steel mesh market.

Designed to suit standard 20 mm door thickness, the DS2075 features include: • Non-handed furniture for left or right handed doors. • Accepts Doric Euro profile lazy cam cylinder.

Featuring zinc die cast furniture and locking mechanisms, the DS2210 has also been tested to and exceeded AS 4145. Other features include: • Compatible with left and right handed closing sliding doors.

• Tested to and exceeds AS 4145 – Locksets and hardware for doors and windows.

• Key overrides snib operation.

• Optional DS2079 multipoint kit available for increased security.

• Optional DS2269 multipoint kit available.

• Available in a range of colours.

• Suits Doric Euro profile lazy cam cylinder locks.

• Available in a range of colours.

HOW IT WORKS During initial operation, press the hold button then open the door to the required position. The door will stop there. Alternatively, open the door to the required position, then depress the hold button to stop the door. To close the door, open the door further so that the hold function is released. The DC224 features include: • Quick and easy installation. • Variable speed/force adjustment screw.

For fabricators, CMesh can be installed on larger and wider doors without requiring midrail support. Easier installation is aided by total flatness over the whole sheet. For the end-user, the 316 Grade Stainless Steel provides high corrosion resistance while the thick gauge wire ensures a strong level of security. The mesh has been designed to resist shearing, impact and slicing. It won’t hamper your home’s airflow, providing vital protection and a fresh breeze. CMesh also provides a great visual aesthetic through sheet flatness and colour finish.

• Tested up to 24 kg.

For more information, contact sales@doric.com.au, call 1300 132 389 or visit doric.com.au BUILTVIEW

ISSUE 05 SPRING 2020

LUXURY SCREEN BY ELITE SECURITY SCREENS & DOORS

LUXURY SCREEN

NEWS & PRODUCTS

SCREENS

9TH SUCCESSIVE OHS AWARD FOR MESHTEC

STANDARD SCREEN

uxury Screen can seamlessly connect the inside of your home to the outside world, with the latest nanotechnology from Japan.

KEY FEATURES & BENEFITS • Crystal clear view With Japanese nanotechnology, thinner sheer strands, nearly invisible to the naked eye, create a softer impact to enhance your view. • Anti-insect mesh With a higher strand count than a standard screen, 33 versus 18 strands per inch, Luxury Screen keeps out the smallest insects, even midges and sand flies. • Greater airflow, greater comfort A 0.15 mm ultra-fine strand diameter enables maximum airflow – 25 per cent better than a conventional screen, providing superior ventilation that leads to a higher level of indoor air quality for your home. The tiny aperture of the sheer mesh in Luxury Screen allows over 60 per cent airflow through the screen - significantly higher than fibreglass mesh. • Safe, eco-friendly material Made from environmentally friendly polypropylene, Luxury Screen is proven to be completely safe for both you and your pets. Suitable for: • Flyscreens • Fly doors Luxury Screens are easy to maintain by washing thoroughly with a neutral cleaner, like dishwashing detergent, or by simply using a vacuum or soft brush.

eshtec take Work Health and Safety (WHS) very seriously, placing a premium on the health and wellbeing of their employees – which is now more important than ever in these difficult times. As such, they are always seeking to implement new and innovative WHS measures and improve existing systems and processes. Meshtec are extremely proud to announce that they have recently received ‘The National Occupational Safety and Health Award’ from the Thailand Ministry of Labour’s Department of Labour Protection and Welfare in the category of ‘Best Safety Manufacturer for Year 2020’. Recipients of the Award are honoured as role models, serving as a positive example for others to benefit society as a whole. The Award demonstrates Meshtec’s commitment to the principles of ongoing and continuous improvement of their entire Safety Management System. Along with the prestigious ‘Prime Minister’s Industry Award 2014’ in the category of ‘Safety Management’, this is Meshtec’s ninth successive award – an unprecedented achievement for a manufacturing company in the Northern Thailand region. Meshtec are committed to providing a safe and healthy environment and workplace based on international standards. Along with their product range, their goal is to always exceed these standards.

For more information, visit meshtec.com

For more information, call Elite Security Screens & Doors on 02 9838 1016 or email quotes@elitessd.com.au

IMAGE: Comparative view between Luxury Screen mesh and a standard screen mesh.

ISSUE 05 SPRING 2020

BUILTVIEW

NEWS & PRODUCTS

SCREENS

s part of the security requirements of Australian Standard (AS) 5039 – Security screen doors and security window grilles, it is mandatory to label all screening products that are sold as a security screen. Labelling is essential as it provides the customer with a guarantee that the security screen or door they purchase is verified and tested to Australian Standards.

For consumers, this label means assurance, quality, performance and security. For members, correctly labelling every AS 5039 compliant security screen window grille and security door that leaves your factory or workshop with the NSSA AS 5039 Compliance Label helps to lift the profile of compliance, your business and the National Security Screen Association.

The NSSA AS 5039 Compliance Labels communicate meaningful product information. The Compliance Labels placed onto security screens and security doors provide consumers with peace of mind, knowing that the products labelled are manufactured to comply with the requirements of AS 5039 and that the design performance has been verified by a NATA Accredited Test Laboratory in accordance with AS 5041 Methods of test – Security screen doors and window grilles.

Importantly, the Competition and Consumer Act 2010 (previously known as the Trade Practices Act 1974) protects consumers from businesses making false or misleading representations. In order to label a product a ‘Security Screen’, members must be able to verify that the product has been tested and conforms to AS 5039 requirements.

IMAGE Decoview

WHY IS AS 5039 COMPLIANCE LABELLING SO IMPORTANT FOR OUR INDUSTRY?

For more information on the NSSA AS 5039 Compliance Labels, contact info@nssa.org.au

Stainless Steel Mesh Security System The ScreenGuard Stainless Steel Mesh System for windows and doors is designed to offer maximum security, visibility and style. ScreenGuard aluminium frames are made of T6 extruded aluminium with 316 marine grade stainless steel mesh that provides strength, protection and quality. ScreenGuard’s patented security screen system, meets and exceeds Australian standard AS5039-2003.

Key Features & BENEFITS

10 YEAR WARRANTY

Australian designed & engineered Easy to fabricate & install Now available with Nylon Corner Stakes Meets and exceeds AS5039-2003 High quality 316 marine grade stainless steel mesh Bushfire rated

SYDNEY HEAD OFFICE . T: (02) 8887 2888 . E: sales@darleyaluminium.com.au MELBOURNE . T: (03) 9238 3888 . E: salesvic@darleyaluminium.com.au BRISBANE . T: (07) 3287 1888 . E: salesqld@darleyaluminium.com.au

Corrosion Resistant

To request a catalogue or find out more go to www.screenguard.com.au

PERTH . T: (08) 9437 2999 . E: saleswa@darleyaluminium.com.au

BuildViewMag_Screenguard HP Advert_180x128-5mm_6Jul20.indd 1 BUILTVIEW ISSUE 05 SPRING 2020

6/7/20 1:47 pm

SCREENS

MEMBERSHIP

ASSOCIATION MEMBERSHIP GIVES YOU THE ADVANTAGE

he National Security Screen Association (NSSA) is the peak national industry association representing security screen manufacturers, installers and their suppliers. We aim to provide services to our members that improve their businesses and help them deliver and promote quality products to their customers.

GREAT REASONS TO BE A MEMBER OF THE NSSA GAIN KNOWLEDGE • Keep abreast of industry news, changes and opportunities via NSSA social media platforms, newsletters, state forums and conferences.

RESOURCES

STAND OUT

• Due to the complexity of technical information, industry regulations in relation to compliance, Australian Standards, state licensing and certification requirements, the NSSA provides members with regularly updated:

• NSSA manufacturing members are audited to ensure products are manufactured to correct specifications. Promote your AS 5039 compliance certification to your customers.

• Industry announcements.

• Add value to your sales proposition by promoting your membership, your products as Australian Standards compliant and your staff as trained and licenced.

• Video interviews and panel discussions.

JOIN US

• Technical resources. • Key messages.

• Information guides. • Online community forums. • Direct access to the NSSA Technical Committee.

• Improve your staff’s understanding of our industry and upskill them through professional industry specific training. • Network, share information and learn tips from industry leaders, suppliers and other members at NSSA networking events and the NSSA Facebook Community Group. • Read ‘Screens’ in BuiltView Magazine, packed with relevant information, case studies, business profiles, and product and industry news.

SAVE TIME & MONEY • Utilise the NSSA website and resources to help get your business looking and operating as a professional security screen retailer, with member only marketing tools and information to help promote your business. • Follow NSSA Social Media – Facebook, LinkedIn and Instagram, and share our posts with your customers and peers. • Quick access to a variety of compliance tools.

STEPHEN CHALMERS, CSI: Chalmers Security Installations, Queensland “We have been a member of the NSSA for a few years now. My view is that it is essential for any serious business in our industry to be a member. It is always something I bring up with my customers when running them through our products. The simple fact is, if the company is not a member, do you know what you’re getting? All our products are marked with a NSSA AS 5039 compliance label which gives clients reassurance that the screens are of the highest quality and audited so the installation will be done correctly.”

2019 National Design Award Winner: Best Installation – Residential

Be part of a member focused Association that is up-to-date and relevant to our industry, and help grow our message on compliance with Australian Standards: AS 5039, AS 5040 and AS 5041.

ANDREW EARLES, Stan Bond SA, South Australia “The NSSA has given us an opportunity to ensure that what we are offering the customer is truly a well manufactured, quality product and installation. At times people can be worried about sharing ‘secrets’ with potential competitors but in a group like the NSSA, the old adage of ‘a rising tide lifts all boats’ is true. In these tougher economic times, with the potential for large players such as Amazon to influence our market, it is critical to be part of a group committed to ensure great outcomes for customers.”

2019 National Design Award Winner: Best Installation – Commercial

For more information, contact info@nssa.org.au, call 02 9160 4737 or visit www.nssa.org.au ISSUE 05 SPRING 2020

BUILTVIEW

Say Say nono more more to to clunky, clunky, outout of of sync sync or or basic basic screen screen and and door door ordering ordering systems. systems. Starline Starline Security Security has has released released their their NEW NEW Wholesale Wholesale Ordering Ordering Portal. Portal.

Portal Portal Benefits Benefits - Reduce - Reduce Errors Errors - 100% - 100% online online ordering ordering - PC - PC and and mobile mobile friendly friendly - Product - Product configurator configurator - Instant - Instant price price with with GST GST - Quote - Quote done done in in minutes minutes - Estimates, - Estimates, Quotes Quotes & Orders & Orders - Full - Full accessories accessories listlist - Direct - Direct email email quote/estimate quote/estimate Save Save Time, Time, Save Save Money, Money, Save Save Yourself! Yourself!

First First 5050 dealers dealers to to sign sign upup getget 20% 20% oo ourour normal normal wholesale wholesale prices. prices. What What areare you you waiting waiting for? for? Join Join thethe change. change. Contact Contact Starline Starline Security Security today. today.

https://portal.starlinesecurity.net.au/ https://portal.starlinesecurity.net.au/

“qualityservicevalue” “qualityservicevalue” Proud Proud Member Member of of

www.starlinesecurity.net.au www.starlinesecurity.net.au0707 3272 3272 2974 2974contact@starlinesecurity.com.au contact@starlinesecurity.com.au

SCREENS

UNIQUE JOB

DIRECTORY

PLATINUM GLASS & SECURITY

IMAGE RIGHT Robbie Hawkswell. Photo supplied.

fter contacting numerous security screen businesses and being told it could not be done, Robbie’s client eventually found him through recommendations and asked if he’d simply take a look and give an opinion. By working with a fellow business, Robbie was able to custom fit a Prowler Proof® ForceField Door into an opening cut into the rear door of the client’s fifth-wheeler caravan. “My client now has maximum security and all the benefits of what Prowler Proof® products are renowned for: security, ventilation and peace of mind – ‘creating a safer place’,” says Robbie. “My client was really impressed with what we were able to create, he is now ready to escape isolation life as the borders reopen, timing is everything they say,” Robbie adds.

For more information on Platinum Glass & Security, call 0419 0236 487 or visit platinumgs.com.au MEMBER

Robbie Hawkswell

LOCATION

Toowoomba, Queensland

FABRICATOR

Platinum Glass & Security

SYSTEM

Prowler Proof® ForceField

PRODUCT

Prowler Proof® ForceField

NSSA WELCOMES Advanced Glazing & Security

Gympie, QLD

Century Doors

Aspley, QLD

Classic Security

Mandurah, WA

Contour Security Screens & Patio Enclosures

Caboolture, QLD

Cotton's Glass & Aluminium

Maryland, NSW

EHI Australia

Baulkham Hills, NSW

Gav's Glass

Fernvale, QLD

Kestrel Screens

Pakenham, VIC

Kinny Screens & Doors

Camden, NSW

M&M Security Doors

Swan Reach, VIC

SP Shutters, Doors & Blinds

Coburg North, VIC & Northcote, NSW

Stay Safe Security Doors Cowes, VIC Viking Security Screens

Ormeau Hills, QLD

Westshore Glass

Geraldton, WA

NSSA CALENDAR 29 October

Annual General Meeting

PLEASE NOTE: Calendar dates are correct at time of printing. Visit nssa.org.au for the latest updates and information.

NSSA SOCIALS National Security Screen Association #nationalsecurityscreenassociation Page: facebook.com/nssaorg Group: NSSA Members Community

Got a unique job installed? Get in touch to feature in the next edition of BuiltView, your industry magazine. Contact Claudene Damianakis at claudene@nssa.org.au

SECURITY THAT PERFORMS ISSUE 05 SPRING 2020

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SCREENS

GLASS TRADE CENTRE NOW A ZONE GROUP DISTRIBUTOR Oktopus and Smartlift vacuum lifting technology now on display at the new Glass Trade Centre premises!

“We have a new facility in Chipping Norton showcasing the range of Smartlift and Oktopus Vacuum Lifting Technology, which continues Glass Trade Centre’s focus on solutions and products for the structural glass and fixing markets.” Luke Collins, Managing Director, Glass Trade Centre

Unit 4, 85 Alfred Road, Chipping Norton, NSW

Contact Marcel today for a demonstration: 0408 495 062

Experts in insurance for the glass & window industry. Broad cover | Preferential pricing for AGWA Members | Full claims management service

Call 1300 242 136 Email info@abphillips.com.au Visit www.abphillips.com.au AB Phillips Pty Ltd. AFSL 234457. Please review the relevant Product Disclosure Statement and Financial Services Guide before deciding to acquire a product.

BUILTVIEW

ISSUE 05 SPRING 2020

Columns

IMAGE shutterstock.com

COLUMNS

60 COVID‑19 & Summer Bushfires – The Economic Impact & Pathways to Recovery Two unprecedented crises have battered Australia over the past six months: catastrophic bushfires and the COVID‑19 pandemic. The subsequent economic decline across Australia is both considerable and varied. History tells us that economies can bounce back quickly after a severe downturn, so a quick recovery is possible but uncertain. Recovery could take many forms.

Terry Rawnsley, SGS Economics & Planning

The RBA’s Big Guns – We’ve Seen It Before, Just Not Here The RBA has dropped the cash rate and unleashed quantitative easing as part of a broad COVID-19 response package to stabilise the financial market and reduce borrowing costs for households and businesses – a move supported by international experience.

Thomas Devitt, Housing Industry Association

BUSINESS

Managing Performance & Behaviour Remotely Navigating the challenges of working from home for employers.

Gaby Zipor, AB Phillips

LEGAL

Minimum Wage Increase Alert for Employers The Fair Work Commission has announced an increase to the national minimum wage following its 2020 Annual Wage Review, which, due to the COVID crisis, will be applied to Modern Awards in three stages.

Harry McDonald, Greenhalgh Pickard Solicitors & Accountants

PEOPLE

Resilience – Will We Bounce Back? Sometimes you need sheer determination to be successful.

David Esler, Kaizen Executive

ECONOMY

ISSUE 05 SPRING 2020

BUILTVIEW

ECONOMY

Columns

COVID‑19 & SUMMER BUSHFIRES THE ECONOMIC IMPACT & PATHWAYS TO RECOVERY Two unprecedented crises have battered Australia over the past six months: catastrophic bushfires and the COVID‑19 pandemic. The subsequent economic decline across Australia is both considerable and varied. History tells us that economies can bounce back quickly after a severe downturn, so a quick recovery is possible but uncertain. Recovery could take many forms.

TERRY RAWNSLEY National Leader for Economic & Social Analysis, Principal & Partner, SGS Economics & Planning

he COVID‑19 pandemic represents the most significant challenge to Australia’s economy since the Second World War. The social distancing restrictions that have shut down large parts of the Australian economy are unprecedented. The economic uncertainty surrounding the COVID‑19 shutdown, compounded by summer bushfires that wreaked destruction across many local communities, means that Australia’s Gross Domestic Product (GDP) will contract significantly in 2019‑20 – the biggest contraction since the Great Depression.

1990‑91, there have been many regional recessions during this time due to the very different economic structures across the country. A patchwork economy has evolved from different population growth rates, the rise of knowledge-intensive services, differentials in government policy and investment, the resources construction boom and bust, and the declining competitiveness of manufacturing among other changes2.

GDP IS NOT DECLINING EVERYWHERE

Figure 1

There are wide variations in GDP movement across the country. While the Australian economy has not had an annual decline in GDP since

BUILTVIEW

ISSUE 05 SPRING 2020

Australian Recession Events - Ordered by Size SOURCE: SGS Economics & Planning and ABS Australian System of National Accounts

Start of WW1 1914-15 0%

Change in GPD (Volume Measures)

AUSTRALIA’S PATCHWORK ECONOMY

Terry Rawnsley

Some regions with significant mining and agriculture industries, less impacted by social distancing restrictions, have

GDP MOVEMENT VARIED ACROSS REGIONS Australia’s GDP is expected to decline by 6.7 per cent in 2019‑20. This estimate is based on information available (as of May 2020) on the COVID‑19 restrictions and the likely flow-on effect on the economy1. This estimated decline accounts for the various stimulus measures announced by all levels of government (as of 24 April 2020). Without these stimulus measures, Australia’s 2019‑20 GDP would likely decline by over 14 per cent.

“The purpose of this analysis is to understand the size of the shock to local economies in 2019‑20 and then to understand what the recovery scenario might look like. Looking back at past recessions helps to contextualise current economic challenges better.”

-2%

14%

-6%

-8%

-10%

-12%

Great Depression

End of WW2

Early 1980s

Wool Bust

Spanish Flu

Gold Standard Export Shock

Early 1990s

1929-30 1928-29 1930-31 1946-47 1945-46 1944-45 1982-83 1952-53 1919-20 1924-25 1926-27 1990-91

experienced some levels of GDP growth. Many local government areas (LGAs) have experienced a 2.5 and 7.5 per cent decline. LGAs that rely on tourism are likely to experience between 11 and 15 per cent decline in GDP, as a result of travel restrictions. LGAs heavily impacted by the summer bushfires could see up to 20 per cent decline in annual GDP.

A QUICK RECOVERY IS POSSIBLE BUT UNCERTAIN Over the last century, there have been eight events when annual GDP has declined in Australia (Figure 1). The only two events which come close to the likely impact of COVID‑19 are the First World War and the Great Depression. In 1914-15, GDP fell by 11 per cent due to the onset of the war. This dramatic fall was brought about by the halt in global trade (similar to COVID‑19) which significantly disrupted day-to-day economic activity as workers left their jobs and enlisted into the war effort (much like the impact of social distancing). The Great Depression had three consecutive years of GDP decline. In 1928-29 GDP declined by 6.2 per cent, 1929-30 by 9.7 per cent decline and in 1930-31 GDP declined by 2.1 per cent. In total, the GDP declined by 17.1 per cent over the three years. This is the scenario that current policy makers are taking active steps to avoid. Following every major recession event, there has been strong annual GDP growth in the following three years. Figure 2 shows the average is just over 6 per cent. While a 6.7 per cent decline in 2019‑20 GDP compared to the previous year appears most likely, the impact could be as high as 10 per cent. Much of this variation is due to the second-round effects of social distancing restrictions which could impact the construction, manufacturing and professional services sectors. A critical question right now is: How will the economy respond to a 6.7 per cent decline in GDP during 2019‑20?

ECONOMY

Columns

Figure 2

GPD Recovery in Three Years Following Recession Events SOURCE: SGS Economics & Planning and ABS Australian System of National Accounts

0% Start of WW1

Figure 3

Great Depression

End of WW2

Early 1980s

Wool Bust

Spanish Flu

Early 1990s

GDP Impact on Local Government Areas (LGAs) SOURCE: SGS Economics & Planning and ABS Australian System Of National Accounts

DECLINE IN 2019‑20 GDP

GPD 2019‑20 ($ MILLION)

East Gippsland (S), Victoria

-22.6%

$1,466

Kangaroo Island (DC), South Australia

-17.0%

$234

Wingecarribee (A), New South Wales

-12.8%

$2,226

Augusta-Margaret River (S), Western Australia

-15.1%

$752

Douglas (S), Queensland

-12.9%

$691

Byron (A), New South Wales

-11.8%

$1,524

Hume (C), Victoria

-15.1%

$11,801

Belmont (C), Western Australia

-12.2%

$5,892

Botany Bay (C), New South Wales

-10.9%

$8,910

BUSHFIRE AFFECTED LGAS

TOURISM-FOCUSED LGAS

LOCATIONS OF MAJOR AIRPORTS

MAJOR CBDS

FIVE POSSIBLE RECOVERY SCENARIOS

Melbourne (C), Victoria

-11.0%

$100,197

Sydney (C), New South Wales

-10.3%

$127,328

The purpose of the analysis is to understand the impact the COVID‑19 social restrictions and the summer bushfires have had on local economies and the path recovery may take.

Perth (C), Western Australia

-9.0%

$20,901

The COVID‑19 pandemic and the summer bushfires have had differing impacts across Australia. The tables in Figure 3 show the forecasted decline in GDP during the 2019‑20 financial year for three LGAs in four types of locations: • Bushfire affected LGAs • Tourism focused LGAs • Major airport locations • Major CBDs

The recovery from these declines in GDP are discussed in the context of five possible recovery scenarios:

4. Very deep recession – there is a large shock to GDP and a slower bounce back.

1. V-shaped recovery – the economy will bounce back to where it was before the COVID‑19 shock and quickly return to normal growth.

5. Very deep recession with slower recovery – it could take three to four years before the economy recovers to the 2018-19 level.

2. Deeper recession – there is a larger shock to GDP and a lower bounce back.

BUSHFIRE AFFECTED REGIONS

3. Longer recession – it takes longer for the economy to recover.

Due to the summer bushfires and COVID‑19 pandemic, East Gippsland is likely to see a decline in annual GDP of over 22 per cent – three times

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ECONOMY

Columns

“What we see from previous recessions is that a sharp recovery is possible, but there is massive uncertainty about what might happen over the next few years. Put simply, a fast recovery is possible but uncertain.” Terry Rawnsley

Figure 4

Australian LGA GDP Forecasts for 2019‑20 CHANGE IN GPD (% RANGE)

SOURCE: SGS Economics & Planning and ABS Australian System of National Accounts

the national decline. Kangaroo Island has also been severely impacted this financial year by the bushfires and the COVID‑19 pandemic, and will likely see a 17 per cent decline this financial year. It could be three to four years before these economies recover to the 2018-19 level.

TOURISM-FOCUSED REGIONS Augusta-Margaret River, Douglas and Byron regions are likely to experience between 11 and 15 per cent decline in GDP as both international and domestic tourism ceased from March 2020. Margaret River LGA could recover quickly when the domestic Western Australia tourists from Perth return once restrictions are lifted – which could be in early 2020-21. Margaret River could also benefit from increased visitation from elsewhere in Australia, while international travel restrictions are in place. Douglas LGA, which includes the resort town of Port Douglas and the Daintree Rainforest in North Queensland, could take longer to recover. It could take two to three years before the economy recovers to the 2018-19 level as Port Douglas relies on air travel for the bulk of its tourism numbers. Even with the return to normal domestic travel arrangements, North Queensland is not a major air travel hub, so it may be one of the last regions to recover.

LOCATIONS OF MAJOR AIRPORTS The closure of domestic and international air travel has had an impact on the three LGAs which contain airports: Melbourne airport (Hume), Sydney airport (Botany Bay) and Perth airport (Belmont).

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ISSUE 05 SPRING 2020

<-15.0%

+2.5%

GDP declines of between 11 and 13 per cent are the result of passenger air traffic dropping by over 90 per cent. Terminal activities have mostly stopped, as have associated support services and accommodation and retail. These areas are not solely reliant on the airports, but the profile of the recovery of these LGAs will hinge on the speed of recovery in domestic and international travel.

THREE MAJOR CBDS Melbourne, Sydney and Perth CBDs are likely to see larger declines in GDP than the national average of 6.7 per cent. This large decline is due to the loss of tourism spending, the closure of cafes, bars and restaurants which were dependent on office workers and the effective closure of the major retail centres. The large cluster of higher education activities and major cultural institutions were also severely impacted by the shutdown. The economic activity in the cultural sector effectively ceased to exist from March 2020. These areas could have a V-shaped recovery. The economy will bounce back quickly as office workers and domestic visitors return to the central cities when the restrictions lift. However, the loss of higher education income from reduced international student numbers will slow the recovery process. Sydney and Melbourne will benefit from the massive store of wealth which have been built up in the past two decades of continuous

1 2 3

growth. It may be one to two years before these local economies recover to the 2018-19 level. These outcomes are still highly dependent on several factors, including: • When social distancing restrictions lift and allow the services sector to return. • The scale of ‘second-round’ impacts on the construction, manufacturing and professional services industries. • When international migration returns. • Timing of policy responses to stimulate the economy after restrictions lift. To explore an interactive version of the map in Figure 4 of GDP forecasts for 2019‑20 across Australia, including the change from 2018-19, visit the SGS Economics and Planning website3.

Additional data, local government area or smaller area data, can be provided on request. SGS works with people who shape places, communities and economies across all tiers of government, universities, peak bodies, not-forprofit organisations, the development industry and other private businesses and consultancies. This includes shaping tailored advice on regional and local economic development.

SGS Economics & Planning, “Quantifying the Economic Impact of the 2019‑20 Bushfires and COVID‑19”. SGS Economics & Planning, “Economic Performance of Australia’s Cities and Regions 2018-19”, sgsep.com.au/publications/insights/gdp-report-economic-performance-of-australias-cities-and-regions SGS Economics & Planning, “Local Government Area Forecasted GDP Growth for 2019‑20“, www.sgsep.com.au/maps/merry/australia-lga-forecasted-gdp-2019‑20/

ECONOMY

Columns

THE RBA’S BIG GUNS WE’VE SEEN IT BEFORE, JUST NOT HERE The RBA has dropped the cash rate and unleashed quantitative easing as part of a broad COVID-19 response package to stabilise the financial market and reduce borrowing costs for households and businesses – a move supported by international experience.

THOMAS DEVITT Economist, Housing Industry Association

he COVID-19 outbreak has forced the Reserve Bank of Australia (RBA) to take steps that are unprecedented for Australia, but not for other countries. The RBA dropped their normal cash rate to the effective lower bound of 0.25 per cent, and they have started buying government debt with the intention of driving the interest rate of Australian government bonds to 0.25 per cent too. This is a process colloquially referred to as ‘quantitative easing’. The RBA is also providing ‘forward guidance’ – a public promise that it will not start increasing interest rates again until progress is made towards its full employment and inflation goals. Additional measures have also been taken to facilitate lending to businesses and offset some of the squeeze on bank margins. More recently, the RBA has also started buying up the debt of state and territory governments, as well as a wider range of corporate debt. This broad package of measures is

aimed at lowering funding costs for the financial sector and supporting its continuing smooth operation. It also aims to ensure low borrowing costs and ample credit available for all households, businesses and governments in need.

WILL IT WORK? Australia is in the fortunate position of having seen other countries use such measures – with some success. International evidence from the United States of America (US), the European Union (EU), and the United Kingdom (UK) supports quantitative easing and forward guidance as effective ways to stabilise financial markets and suppress borrowing costs across economies that are facing crisis situations. The RBA’s embrace of these unconventional tools should therefore have a similar impact.

WHAT ABOUT INFLATION? In the longer term, there is a risk that the mis-calibration of these tools may once again unleash the ‘inflationary’ dragon. It was the cruel combination of high inflation and weak economic growth in the 1970s and 80s that not only preceded a series of deep recessions around the world to correct it, but fear of which would also inform policy

he US was the epicentre of the sub-prime housing market crash that brought on the GFC. In the panic of 2008, the rates on 10-year inflationadjusted government bonds in the US had jumped to 3.11 per cent by November, up from just 0.9 per cent only nine months earlier. In an effort to keep borrowing costs down across the economy, the Federal Reserve had dropped interest rates to effectively zero and announced its first phase of quantitative easing. By the end of 2012 bond rates had fallen to -0.87 per cent. Just the announcement of quantitative easing alone is believed to have reduced long term US rates by up to 200 basis points. The second phase of quantitative easing is estimated to have reduced long term rates by a further 18 basis points. In mid-2013, the announcement of their eventual intention to tap the brakes on their quantitative easing measures caused the ‘taper tantrum’ and bond rates jumped back above zero. Through the bond market, quantitative easing appears to have had a clear impact on borrowing rates across the US economy, remaining low even after the ‘taper tantrum’ of 2013.

debate for decades to come. There were certainly fears in the US during its post-GFC monetary policy experiment that an extended period of quantitative easing and rock bottom interest rates would cause such problems down the line. An open letter to the Federal Reserve in 2010, signed by 24 prominent experts, warned these actions would debase the US dollar and trigger uncontrolled inflation – it didn’t. In fact, since the GFC, the problem has been insufficient inflation. This will most likely be one of Australia’s economic challenges over the medium term. At this point in this cycle, and given all the historical evidence, the RBA’s current course of action is rightly focused on the risk of a deflationary spiral. The risk that the RBA will overstimulate inflation is very low. A small overshoot in inflation could even be a welcome reprieve from recent performance. The opposite risk – that insufficient policy support will send us into a decade of deflation, depression, and human hardship – is clear and present. The RBA is doing its utmost to carry Australia across the ‘bridge’ and set the scene for a swift and full recovery – and the balance of risks supports how the RBA has chosen to do so.

he UK also employed quantitative easing. By March 2009, the Bank of England had dropped interest rates from almost 6 per cent to 0.5 per cent between 2009 and 2016, and had expanded their balance sheet from around £100 billion to almost £600 billion. This saw 10-year bond rates fall from over 5 per cent down to between 1.5-3 per cent during that time. Since then rates have fallen even lower. The announcement of quantitative easing alone is estimated to have reduced interest rates by up to 100 basis points.

ISSUE 05 SPRING 2020

BUILTVIEW

BUSINESS

Columns

MANAGING PERFORMANCE & BEHAVIOUR REMOTELY Navigating the challenges of working from home for employers.

GABY ZIPOR AB Phillips

ver the last few months, employers have had to face a new type of working world with many team members working remotely. Businesses have had to put new processes in place to navigate around these changed workplace logistics and there has been a need for managers to step up, engage and motivate their team members in different circumstances and ensure work is actioned as seamlessly as possible. However, this does not always work and there is a very real challenge that some team members will not meet the performance or behaviour expectations of the business. So, how can you manage a situation like this? Firstly, it is important for all workers to understand what is expected of them in terms of their performance and behaviour. For example, in regards to performance, does your team member have an up-to-date position description? Is your team member aware of any relevant key performance indicators that are applicable to their role? Does the team member know and feel comfortable to delegate or escalate where appropriate? Are timelines and deadlines clearly communicated? Are they familiar with the appropriate communication channels and communication etiquette? And on the behaviour side, does your business have a company values and/ or behaviours statement? A Code of Conduct? Policies to support appropriate behaviour? Furthermore, have you discussed any other expectations you may have regarding team members working remotely? Regardless of whether the team member is in the office or working remotely, if they are not meeting their performance

BUILTVIEW

ISSUE 05 SPRING 2020

or behaviour standards, it is critical for the manager to take timely corrective action. More often than not, coaching and retraining is all that is required to bring about an improvement in the team member’s performance or behaviour. If, however, this type of supportive approach does not result in the required change, the manager may need to go down a formal performance management path which may result in some form of disciplinary action. Taking team members through a formal performance management process is not easy for most managers and can seem even more daunting if it needs to be done remotely. It can also be very time consuming. However, if a manager does not intervene and initiate corrective action, it may be implied that the business accepts the poor performance and/or behaviour. Formal performance management does not have to be a difficult process and the concept of ‘three warnings and you’re out’ is a myth. The focus of the Fair Work legislation regarding unsatisfactory performance or unacceptable behaviour relates to the potential end point of dismissal and whether or not it was fair. The number of warnings given to a team member (if there is a need for more than one) will depend on the nature of the unsatisfactory performance or unacceptable behaviour. In considering unfair dismissal applications, the Fair Work Commission will take into account whether a dismissed team member had been warned about the unsatisfactory performance/conduct before the dismissal and if their treatment was fair and reasonable. The number of warnings that are appropriate before an employer may dismiss a misbehaving or underperforming team member will depend on the facts and circumstances of each case.

FOR TEAM MEMBERS: • Are their position descriptions up-to-date? • Are they aware of any relevant key performance indicators that are applicable to their role? • Do they know and feel comfortable to delegate or escalate where appropriate? • Are timelines and deadlines clearly communicated? • Are they familiar with the appropriate communication channels and communication etiquette?

FOR BUSINESSES: • Do you have a company values and/or behaviours statement? • Do you have a Code of Conduct and/or policies to support appropriate behaviour? • Have you discussed any other expectations you may have regarding team members working remotely?

If you would like further information, please contact our team of advisors at AB Phillips, Monday to Friday between 9:00 am and 5:00 pm AEST by phone on 1300 208 828 or email advice@abphillips.com.au DISCLAIMER: Please note that the above information is provided as comment and should not be relied on as a substitute for detailed professional advice from AB Phillips or professional legal or financial advice on any particular matter. Where you would like additional information and support about the content in this document, please contact AB Phillips.

LEGAL

Columns

MINIMUM WAGE INCREASE ALERT FOR EMPLOYERS The Fair Work Commission has announced an increase to the national minimum wage following its 2020 Annual Wage Review, which, due to the COVID crisis, will be applied to Modern Awards in three stages.

HARRY McDONALD Solicitor & Associate Director, Greenhalgh Pickard Solicitors

start of the increase, employer groups aren’t happy with the increase during the current level of uncertainty in the market and 20-year high unemployment figures.

Notwithstanding, in making their decision, the Commission noted that this year’s increase is ‘substantially lower’ than previous years due to the marked change in the economic environment.

he Fair Work Commission recently determined an increase to the national minimum wage of 1.75 per cent. The Commission made the decision with consideration of the dire economic circumstances many businesses across the country are facing, staging the increase for different workforces from July 2020. The effect of the increase is that the national minimum wage, currently $19.49 per hour or $740.80 per week, will rise by $13 per week to $19.84 per hour or $753.80 per week. Industries hard hit by the COVID‑19 pandemic such as hospitality, tourism, retail and aviation will have the benefit of waiting until February 2021 to begin paying their staff at the new rate. The construction and manufacturing industries, among others, will see the increase from November 2020. The staggered start of the increase will take place for each industry as below: 1. Group one awards such as frontline heath care and social assistance workers, teachers and child care, and other essential services increased from 1 July 2020. 2. Group two awards such as construction, manufacturing and many other industries increase from 1 November 2020. 3. Group three awards such as accommodation and food services, arts and recreation services, aviation, retail, and tourism increase from 1 February 2021.

HOW HAS THE INCREASE BEEN RECEIVED? While most welcomed the staggered

Arguing against the decision and instead for a wage freeze, labour economist Mark Wooden said that a wage freeze would have done little damage to low income earners, noting just 2.1 per cent of non-managerial employees earn the minimum wage. However, the Australian Council of Trade Unions (ACTU) was disappointed in the decision, with a spokesman remarking that the increase, “Still leaves huge numbers of Australian workers in poverty.

TIMELINE OF MINIMUM WAGE INCREASE IMPLEMENTATION: 1. GROUP ONE AWARDS such as frontline heath care and social assistance workers, teachers and child care, and other essential services increased from 1 July 2020. 2. GROUP TWO AWARDS such as construction, manufacturing and many other industries increase from 1 November 2020. 3. GROUP THREE AWARDS such as accommodation and food services, arts and recreation services, aviation, retail, and tourism increase from 1 February 2021.

“Increasing the minimum wage is critical because it lifts the wages of all awardreliant workers, not just those on the baseline wage. The fact that some of these workers are on a wage which puts them above the poverty line does not diminish the importance of that effort.” Sally McManus, Secretary of the ACTU, commented the increase is a ‘resounding rejection’ of key Federal Government policy, that the key to economic growth is tax cuts. Sally went further to say the ACTU was disappointed that some workers won’t see pay rises until February 2021.

WHAT SHOULD YOU DO? Some employers who pay their employees above the minimum wage rates may be able to absorb the increase without making any changes. Employers should review their pay rates and the relevant Modern Award to ensure the increase passed on to their employees is covered by the Awards.

If you are concerned about whether your workforce is impacted by the change to the national minimum wage, Greenhalgh Pickard Solicitors & Accountants are here to help. Contact the office on 07 5444 1022 or email info@gpla.com.au to speak with one of our experienced employment law solicitors. DISCLAIMER: The material contained in this publication is of a general nature only and is based on the law as of the date of publication. It is not, nor is intended to be legal advice. If you wish to take any action based on the content of this publication we recommend that you seek professional advice.

ISSUE 05 SPRING 2020

BUILTVIEW

PEOPLE

Columns

RESILIENCE WILL WE BOUNCE BACK?

DAVID ESLER Director, Kaizen Executive

ight now, as I write this article, we have no idea when the COVID‑19 pandemic will cease its upheaval on us. With Victoria currently in its second wave of lockdowns, and borders opening and then closing like prison cell doors, it is a mystery when things will get back to some form of normality. And that, of course, begs the question, what will the new norm be? I have been speaking with a number of my clients about their take on the situation and future outlook. Apart from a set of expletives that cannot be published, I am getting a resounding, “We have no idea where we are heading.” Given that, I thought discussing the topic of ‘resilience’ might be a subject that will resonate not only with our industry leaders but also our teams as we look at re-building confidence, attitude and a generally optimistic view. Resilience can mean many things to many people. According to the Oxford dictionary, resilience is defined as ‘our capacity to recover quickly from difficulties.’ For me, I think resilience is a way of life, not just a short-term frame of mind. It is the way we approach the challenges that day to day life throws at us, and COVID‑19 is currently one of many challenges that we all need to work through or overcome and will be faced with in the future. Often in difficult times, we focus on the short term and can get caught in the cycle of yesterday, today and tomorrow; often abandoning the long term strategic thinking we need to maintain a positive and optimistic view of our respective worlds. So, what are some tools that can help you and your team remain upbeat and eager to face the challenges of each day?

1. BUILD AND MAINTAIN TRUST Often during times of uncertainty, people will start to have negative thoughts about the future because they are not entirely in control of their destination. In my view, being open,

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ISSUE 05 SPRING 2020

“The challenge for leaders is to manage the crisis while building the future.” Henry Kissinger honest and understanding, and telling it as it is, not the way you want it to be, will serve you well. Trust has no value in isolation but will represent great value when used during interactions with others, such as customers, suppliers, employees, and your direct team members. Likewise, trust is built on relationships where a genuine give-andtake approach will provide mutual value. Trust is gradually and incrementally built and, when invested in wisely, will deliver great rewards. But be careful, trust can also be lost in a matter of seconds or from one bad decision.

2. FOCUS – CAN YOU INFLUENCE THAT OUTCOME? Another tool to build resilience is to focus on what you can control and leave behind what you cannot. Too many of us worry about things that we have no way of changing and yet we run around wasting time, energy and money only to be disappointed. As an exercise, when faced with a situation that needs your attention, make a list of the things you can directly influence and a list of the items you cannot. Keep both lists and action the ones you can on your direct influence list, whilst using the other to keep you focused on positive outcomes.

3. ATTITUDE IS EVERYTHING Your attitude is everything – the way you approach situations, customers, team members and life in general will determine who you are. Who knows someone in their business that is always looking at things from a negative ‘cannot do’ perspective rather than a positive ‘make it happen’ perspective? I am sure that everyone reading this article has, at some stage, had a time in their life that

has challenged their resilience and had their attitude bruised. It is the people who demonstrate a resilient mindset; set clear and measurable goals; that have a razor sharp focus. As Anne Grady details in her book, ‘Mind Over Moment’, you need to ‘swim to your lighthouse’ (your immovable, non-negotiable target) so that whatever life throws at you, you still have a focus on the end goal.

4. PLAN YOUR FUTURE Over the last three to four months, I have had many discussions on planning (or the lack of planning). Companies don’t know what to expect so they have taken a contingent, reactive approach until they get a better picture of their future. This position is not something that I would support. The companies that I work with that have a strategic and deliberate business plan seem to be delivering outstanding results, even in these challenging times. They also employ a philosophy of engagement and inclusion and make sure that all stakeholders in the business are fully informed and understand not only the strategy, but more importantly, why it needs to be executed.

5. EXECUTION – JUST DO IT! And finally, just get on with it! Make mistakes, learn and keep going. Do not procrastinate or be too afraid to take a chance. Be determined that you, your team or business will be successful. At times, it will be bitter determination that will get you through; others will see what you are doing, admire you for it and follow your lead. In a book that I am currently reading called ‘SAS Great Escapes’, it was often pure determination coupled with a good plan that allowed thousands of SAS prisoner-of-war soldiers to endure their capture and eventually escape. For anyone thinking that I am comparing COVID‑19 to prisoners of war, I am not. Sometimes, you just need that type of determination to be successful. “The challenge for leaders is to manage the crisis while building the future,” Henry Kissinger.

If you would like more information or a more effective sales team, contact David on 0420 905 580 or visit his website, www.kaizenexec.com.au

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