BuiltView Magazine #02 Summer 2019 by Australian Glass and Window Association

BUILTVIEW ISSUE 02 SUMMER 2019

COMPLIANCE

MEMBER PROFILE

CASE STUDY

UNDERSTANDING AUSTRALIA'S COMPLEX FIRE SAFETY REQUIREMENTS

A SENSE OF HISTORY PENROSE GLASS

INNOVATIVE FIRE PROTECTION FOR AVANTRA RESIDENCES

THE PERFECT CHOICE FOR A MINIMALIST HOME

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CONTENTS

BUILTVIEW

EDITOR'S NOTE:

ISSUE 02 SUMMER 2019

IN THE SUMMERTIME

06 WORDS FROM YOUR ASSOCIATIONS JEFF ROTIN CLINTON SKEOCH MICHAEL HENRY

elcome to the second edition of BuiltView magazine, the joint quarterly publication of the Australian Glass & Window Association (AGWA) and the National Security Screen Association (NSSA). With this edition, you will receive the poster Wall Planner, featuring key events and training for both Associations in 2020.

9 EDITORIAL 13 COMPLIANCE AGWA COMPLIANCE UPDATE Clinton Skeoch, Australian Glass & Window Association

Our Editorial section opens with the topic of Compliance, where AGWA CEO, Clinton Skeoch, updates us on the work AGWA is doing across the country on product and industry compliance, and Capral Aluminium provides a detailed look at the issue of cladding and the new complexities of Australia’s fire safety requirements; Senior HIA Economist, Geordan Murray, discusses the renovations sector; Stewart McMillan, Soft Tech, expands upon his AusFenEx19 session with analysis on Industrial Revolutions and Industry 5.0; Kate Liptrot discusses the key implications for social media usage in the workplace; and David Esler delves into the psychological factors that influence decision making.

UNDERSTANDING AUSTRALIA’S COMPLEX FIRE SAFETY REQUIREMENTS Capral Aluminium 16 ECONOMY RENOVATIONS, THE SHINING LIGHT Geordan Murray, Housing Industry Association

The Windows & Glass section commences with reports from some of the AGWA State Chapters. Two milestones are celebrated in our Member Profiles: 100 years of operation for Penrose Glass and 50 years for Hanlon Windows. Four great Case Studies showcase the use of glass and windows to great effect across four dramatically different projects, each with their own challenges. Important information is communicated in the Technical section on the NCC2019 Section J and IGU compliance. Our News and Products sections are chock full of innovative updates, staff announcements and new product releases.

18 TECHNOLOGY INDUSTRIAL REVOLUTIONS AND INDUSTRY 5.0 Stewart McMillan, Soft Tech Group 21 INSURANCE KEY IMPLICATIONS FOR SOCIAL MEDIA IN THE WORKPLACE Kate Liptrot, AB Phillips

The Screens section features a round-up of activity from AusFenEx19, including photo album, NSSA breakout session and NSSA Design Awards winners. The first case study off the block profiles the winning project of the NSSA Best Installation – Residential award, while the second project tells a great story of a worthwhile cause, Bella’s Sanctuary. Our regular News section features a Unique Job from AAA Security Doors & Blinds and this edition’s Young Member Profile introduces Luther Foulds, from Screen & Blind Master.

22 PEOPLE SELLING: AN ART OR A SCIENCE David Esler, Kaizen Executive

Our Media Kit for 2020 will be arriving in your inboxes shortly, with the many ways you can maximise your marketing profile and support AGWA and NSSA in the coming year. Don't forget that members can submit editorial content for publication in the magazine for free. Happy reading and we wish all wonderful Christmas and New Year celebrations. See you in 2020.

STEPHANIE GRIGG Editor BuiltView Magazine

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BUILTVIEW

CONTENTS

WINDOWS & GLASS 28 AGWA STATE CHAPTERS SOUTH AUSTRALIA NEW SOUTH WALES TASMANIA WESTERN AUSTRALIA QUEENLSAND VICTORIA 30 MEMBER PROFILE A SENSE OF HISTORY Penrose Glass 32 MEMBER PROFILE GLAZING THROUGH THE GENERATIONS Hanlon Windows 34 CASE STUDY AN AUSTRALIAN FIRST JH Glass Innovation

36 CASE STUDY STUNNING VIEWS PERFECTLY FRAMED Paarhammer

46 NEWS ALUMACH AGWA STAFF SOFT TECH

38 CASE STUDY INNOVATIVE FIRE PROTECTION FOR AVANTRA RESIDENCES EBSA

49 PRODUCTS CIILOCK ENGINEERING DORIC PRODUCTS VENTUS COOLING BROS JEWEL SASHLESS WINDOWS AUSTRALIAN GLASS GROUP DECO AUSTRALIA QUATTROLIFTS ANTHONY INNOVATIONS

40 CASE STUDY SECURE CLIMATE-CONTROLLED SOPHISTICATION SOLOS Glass 43 TECHNICAL NCC2019 SECTION J: ENERGY EFFICIENCY & WINDOWS Russell Harris AGWA TECHNICAL UPDATE Russell Harris IGMA UPDATE: COMPLIANCE OF INSULATED GLASS UNITS Mark Collins

59 SCREENS 60 AUSFENEX19 TEAM NSSA AT AUSFENEX19 NSSA BREAKOUT: WOULD YOU LIKE SCREENS WITH THAT? 2019 NSSA DESIGN AWARD WINNERS 64 CASE STUDY THE PERFECT CHOICE FOR THE MINIMALIST HOME CSI: Chalmers Security Installations & Prowler Proof

56 TRAINING COMPLETED COURSES 57 DIRECTORY AGWA WELCOMES AGWA CALENDAR

64 66 CASE STUDY BELLAâ&#x20AC;&#x2122;S SANCTUARY JJD Enterprises Factory Fit & CommandeX 68 PRODUCTS ALLEGION 69 NEWS UNIQUE JOB YOUNG MEMBER PROFILE 70 DIRECTORY NSSA CALENDAR NSSA WELCOMES

BUILTVIEW

ISSUE 02

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WORDS

WORDS FROM BuiltView Magazine is a quarterly publication of the Australian Glass & Window Association and the National Security Screen Association.

JEFF ROTIN Chairman of the Board, Australian Glass & Window Association

EDITOR Stephanie Grigg SUB-EDITOR Melissa Douglas

elcome to the summer edition of BuiltView. Like many of you, I was pleased to see the first issue of our newly named magazine carrying the new AGWA livery and can hardly believe how quickly this next edition has come around. I feel sure that both the magazine and the Association will soon feel very familiar.

LAYOUT & GRAPHIC DESIGN Stephanie Grigg CONTRIBUTORS Lucas Adorno, Melissa Baker, Paul Beauclerc, Martin Blackey, Stephen Chalmers, Virginia Chapman, Mark Collins, Wayne Cook, Claudene Damianakis, Trudy Dear, Peter denBoer, Andrew Earles, Glen Egan, David Esler, Luther Foulds, Alexandria Fugle, Davide Giaccotto, John Gofton, Nataly Goldin, Stephanie Grigg, Bec Hanlon, Russell Harris, Michael Henry, Mark Horsburgh, Jill Johnson, Colin Kahn, Adam Keck, Rebecca Keck, Kim Kelly, Ellen Kelman, Roland Lang, Kate Liptrot, Joanne Littlejohn, Debbie Martini, Stewart McMillan, Geordan Murray, Liz North, Amanda Old, Edith Paarhammer, Craig Patterson, Tony Pearsall, Michael Penrose, Alison Renwick, Jeff Rotin, Jack Ryan, Clinton Skeoch, Ann Swinney, Jessica Veljanovska, Corey Vicary, Kellie Wardman.

It has been another busy period for the Association since the last edition, as Clinton and his team continue to work through the many tasks required to ensure the needs and expectations of members, of each of the previous Associations, are met and improved upon. Many of these services require analysis and consideration in order to program and structure initiatives in a way which best caters for the diverse member-base. This is progressing well but does involve a great deal of work.

EDITORIAL & ADVERTISING ENQUIRIES Stephanie Grigg +61 2 9498 2768 ext. 453 stephanie.grigg@agwa.com.au

In addition to the above, the substantial task of planning and executing the recent AusFenEx19 conference and exhibition was also completed. The new venue at Darling Harbour presented some logistical challenges and, as with all conferences, opportunities for feedback and further improvement are taken onboard. From my personal perspective, I think the team did a great job. It was so pleasing to see members networking in addition to attendance by other Associations and partners. For those companies who took the opportunity to exhibit at the conference, I congratulate you all on an outstanding effort.

PUBLISHED BY AWA-AGGA LIMITED ABN 57 629 335 208 SYDNEY - HEAD OFFICE Suite 1, Level 1, Building 1, 20 Bridge Street, Pymble NSW 2073 t. +61 2 9498 2768 e. admin@agwa.com.au w. www.agwa.com.au PRINTED BY

As we near completion of our first 12 months as a merged Association, a great deal has been achieved. However, the Board and I realise there is still much to do. I would like to thank all of our members who have supported us in this first period and I look forward to bedding down and delivering the vision of a progressive, proactive and innovative AGWA for our members in the next 12 months.

SOUTHERN COLOUR www.southerncolour.com.au Our printer conforms to the ISO-14001 environmental management standard and the ISO-9001 quality management standard. DISTRIBUTED BY D & D MAILING SERVICES www.ddmail.com.au BuiltView Magazine is proudly packaged in Biowrap, 100 per cent degradable plastic wrapping. DISCLAIMER Copyright © 2019. All rights reserved. Reproduction in whole or part without written permission from AWA-AGGA Limited is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010. Readers should make their own inquiries in making decisions and where necessary seek professional advice. COVER IMAGE Stunning Views Perfectly Framed, page 36. IMAGE: Paarhammer. CONTENTS IMAGES LEFT: Understanding Australia’s Complex Fire Safety Requirements, page 13. IMAGE: Capral Aluminium. RIGHT TOP: Penrose Glass - A Sense Of History, page 30. IMAGE: Nigel Penrose. RIGHT BOTTOM: The Perfect Choice For The Minimalist Home, page 64. IMAGE: Prowler Proof.

ISSUE 02

SUMMER 2019

BUILTVIEW

WORDS

YOUR ASSOCIATIONS CLINTON SKEOCH

MICHAEL HENRY

Executive Director & CEO, Australian Glass & Window Association

Chairman of the Board, National Security Screen Association

t my presentation at AusFenEx19, I spoke about some of the work that has been undertaken to shape AGWA into an effective and robust industry association (representing the many needs of one of Australia’s most vibrant industries). While we have set some lofty goals, it is also fair to say that we are at the halfway point of the merger journey with a lot more to do and achieve for our members in the year ahead.

Many of you have taken the opportunity to access the enhanced level of technical support and training opportunities available as a consequence of the merged associations. The year ahead will focus on providing a broader suite of training courses so that we remain competent, skilled and ready for the challenges of tomorrow. From an industry profile, training, and safety perspective, we acknowledge more work can be done to support the VET sector and employers to improve engagement and enrolments. Holistically, the Association will do more to demonstrate best practice and support members to find, build and protect the employees of today and the leaders of tomorrow. I am pleased to announce that in 2020, members will be provided with access to a human resource support service to provide advice, guidance, and tools. It is hoped that this new program will assist members manage the everpresent challenge of getting the best out of our people and navigating the complexity of how to do it right. In terms of accreditation, 2020 will be a transformative year. The former accreditation schemes will be merged to ensure that every member company has someone trained in the relevant Standard and that the company has the legal minimum safety system requirements in place. While engagement in this program is already required for all window fabricators, glazier and installer members will be required to participate in 2020. In practice, this will mean that glazing members will undergo a desktop compliance assessment to demonstrate that the compliance requirements are applied throughout a job. While this will be a new experience for many, it is an opportunity to develop a meaningful market differentiator for complying members – enabling us to continue to push government while also providing a way for a business to receive coaching on opportunities for improvement. On the government front, the need for compliance and licencing remains at the top of our agenda. A multi-faceted push at both a state and federal level will be continued to create meaningful and measurable change, particularly regarding enforcement. Those I have met know I welcome the opportunity for feedback and this coming year will be no different, as there is much do and many goals to be delivered.

BUILTVIEW

ISSUE 02

ince the last edition of the magazine, we have been full steam ahead at the NSSA. There has been no rest since we co-hosted at AusFenEx19, which featured the now world-famous Beans & Screens Café, the highly acclaimed breakout session, ‘Would You Like Screens With That?’, the prestigious 2019 Design Awards, and the life Inspiring NSSA Achievement Award. It has all been go, go, go. There has also been social media posting, eNews publishing, postproduction video editing and magazine editing. All this with the sole purpose of promoting our industry, our members and the benefits of becoming an NSSA member, to ensure we can grow and prosper as an industry. In addition to all of these activities, the NSSA Board has also been very productive. In October, we hosted our Annual General Meeting (AGM), conducted our Management Committee meeting and our Board of Directors meeting, and ran our 2020 planning day. I would like to thank everyone who attended the AGM, it was wonderful to see so many members attend this year and then stay on for our networking drinks afterwards. At the AGM, we also notified our members of the changes to the Board of Directors as per our constitutional obligations. We also announced the appointment of Claudene Damianakis as the NSSA’s full-time Executive Officer. Congratulations Claudene. Changes to the Board included the resignation of three Board members and the appointment of one new member. The resigning members included Katrina Adlington, Nigel Waine and Robert Webster. I would like to take this opportunity to thank them for their effort and contribution to the NSSA, the Board and for all of the work they delivered in their respective committees. All three departing Board members have contributed immensely to shaping the future of the NSSA. They have all brought an insightful perspective of our industry to the table, and it is this perspective that will ensure the NSSA can serve its members in a meaningful way for many years to come. Once again, thank you for your service to the NSSA and our industry. The other change for the Board that was announced was the appointment of our newest Board member, David Thomas. David is employed with Meshtec as the Director of Sales and since joining Meshtec, David has been an active member of the Technical Committee. I would like to take this opportunity to congratulate David on his appointment and also welcome him to the NSSA Board of Directors. Finally, I hope that the busy season has been a successful one and I would like to wish everyone a very safe and relaxing Christmas break. I hope everyone gets the opportunity to spend some time with your family and friends, and I look forward to catching up with you all in the new year.

SUMMER 2019

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EDITORIAL

CONTENTS

IMAGE Capral Aluminium

EDITORIAL

13 COMPLIANCE AGWA COMPLIANCE UPDATE Clinton Skeoch, Australian Glass & Window Association UNDERSTANDING AUSTRALIA’S COMPLEX FIRE SAFETY REQUIREMENTS Capral Aluminium 16 ECONOMY RENOVATIONS, THE SHINING LIGHT Geordan Murray, Housing Industry Association 18 TECHNOLOGY INDUSTRIAL REVOLUTIONS AND INDUSTRY 5.0 Stewart McMillan, Soft Tech Group 21 INSURANCE KEY IMPLICATIONS FOR SOCIAL MEDIA IN THE WORKPLACE Kate Liptrot, AB Phillips 22 PEOPLE SELLING: AN ART OR A SCIENCE David Esler, Kaizen Executive

BUILTVIEW

ISSUE 02

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EDITORIAL

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ISSUE 02

SUMMER 2019

BUILTVIEW

COMPLIANCE

EDITORIAL

CLADDING, COMPLIANCE & COMMERCIAL CONSTRUCTION:

UNDERSTANDING AUSTRALIA’S COMPLEX FIRE SAFETY REQUIREMENTS glazier members with their desktop assessment process. It is important to also note that with the increased availability of independently verified product and system audits we will be looking deeper into understanding compliance issues relevant to other referenced Standards. This may include IGUs, safety glass and window compliance.

CLINTON SKEOCH Executive Director & CEO, Australian Glass & Window Association

his year, I have visited members across various sectors and, in every state, by far the biggest issue raised is compliance. Not only to ensure the safety and wellbeing of our communities but also to ensure that industry is operating on a level playing field without the risk of corners being cut for gain. As outlined a couple of weeks ago, there was a high-profile project in Sydney that I bought to our members’ attention. That compliance issue was only days old when another potential non-compliance event occurred in Melbourne, when a thirty-second storey glass balustrade broke. While these instances can occur by chance, the sheer volume of events and the qualitative feedback from all over Australia indicates that non-compliant glass and window systems are being installed in Australian homes and workplaces every day of the week, often by unqualified and semi-skilled labourers and we need to do something about it. While my email outlined a myriad of state and federal government engagements and submissions the Association has, and is, undertaking on behalf of industry, I did not touch base on other things currently being carried out or in process that will improve compliance in our industry. When we talk about compliance, we must, first and foremost, acknowledge the role and value of accreditation. As I have outlined on several occasions, we continue to bolster and strengthen the AGWA Accreditation Program and, in the coming year, there will be more robust compliance requirements for AGWA

recent spate of high profile fire tragedies around the world has resulted in heightened fire safety concerns throughout the architecture and construction industries. The 2014 Lacrosse and 2017 Grenfell Tower fires, and, more recently, the Neo200 tower fire in Melbourne in early 2019, prompted building audits throughout Australia alongside stricter building regulation and enforcement. Subsequent investigations into the cause of the Lacrosse and Grenfell fires attributed the accelerated spread of flames in both incidents to the use of cheap, combustible aluminium composite panels (ACPs). While it was BUILTVIEW

To further support our commitment to compliance we will be undertaking a market trial of an ‘Independent Glass and Window Inspector’. This new role will be trialled in Western Australia and will work with members to undertake their window and glass accreditation assessments. They will also be tasked with undertaking independent inspections on behalf of members when required. The income from these inspections will be used to invest in ad hoc compliance/ inspection activities for the benefit of the industry. While this is a trial program, it is important to note that if successful, it will potentially be rolled out further. We will strongly support this pilot program and its engagement with the Western Australia Chapter and key government stakeholders to ensure the outcomes for the industry are maximised so that it has every chance of success. Like many challenges, the issue of compliance is not readily solved, particularly when there is money to be made in cutting corners. However, as an Association, I believe it is clear where we stand and, equally, I believe that the multifactored approach we are taking to improve understanding, compliance, public safety and create a level the playing field is the right path, and I look forward to continuing to improve and deliver in the year ahead. The following article, extracted from a white paper prepared by Capral Aluminium, delves into the issue of cladding compliance. While not specific to the window and glass industry, a number of member companies supply or manufacture cladding for commercial projects.

determined that a discarded cigarette started the Neo200 building fire, the rapid spread of fire on the building facade was also primarily attributed to non-compliant cladding. In July 2019, the Victorian Cladding Taskforce issued a report which noted that out of 2,227 buildings inspected under various statewide cladding audits, 1,069 buildings have been found to have combustible cladding as at 5 July 2019 – a public safety and compliance issue that is set to cost governments, property owners and industry stakeholders hundreds of millions of dollars to rectify. As calls grow for swift government and industry action to remedy the fire safety ISSUE 02

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risks posed by flammable cladding, it is essential for design and construction professionals to understand the potential impacts of non-compliant cladding products. This includes: • Potential injury or loss of life of building occupants; • Building damage or destruction in the event of fire; • Insurance issues; and • Cost and burden of rectification. Industry professionals must be mindful of Australia’s increasingly complex regulatory landscape, and ensure they have an up-to-date understanding of the minimum requirements for fire 13

performance that govern the selection of cladding. In this article, we dive into these matters in detail, setting out the key considerations that designers and specifiers must account for when selecting cladding for their next project.

THE RISKS OF NONCOMPLIANT SPECIFICATION THREAT TO HUMAN LIFE Loss of life and long-term health issues are very real risks when highly flammable building cladding is used. In the 2017 Grenfell Tower fire, 72 residents lost their lives within hours in the deadliest residential fire since World War II. Survivors of these fire events are vulnerable to long-term health risks such as respiratory illness, emotional trauma and mental health issues. Health risks are heightened in multiresidential buildings as residents may be asleep during a fire and windows are often left open, allowing smoke and fire to enter the building. Exposure to toxic substances and dust through smoke inhalation can require regular health screenings, further impacting the lives of survivors. Older buildings may also contain harmful substances, such as asbestos, which may be released during a fire. BUILDING DAMAGE OR DESTRUCTION As shown by the Lacrosse and Grenfell tower fires, fire events caused or accelerated by non-compliant cladding can cause significant building damage, often to the point where the damage is beyond repair, or the building itself is completely destroyed or uninhabitable. Costly litigation, building repairs and restoration or demolition usually follow such events. This translates to significant financial loss for victims, the government, insurers and the building industry. 14

EDITORIAL

The cost of this type of fire disaster should not be underestimated. The total cost of the Grenfell Tower fire was estimated at almost £1 billion when factoring in litigation costs, the number of deaths, re-housing costs, demolition costs and the impact to surrounding buildings. The Grenfell Tower is no longer inhabited and stands derelict as a demolition date is determined. In March 2019, the Victorian Civil and Administrative Tribunal determined that the builder of Melbourne’s Lacrosse Tower was liable to pay more than $5.7 million in damages to the apartment owners. In addition to this amount, the consultants and architects working on the Lacrosse project were required to pay $6.8 million for the cost of replacement cladding. INSURANCE CONCERNS According to the Insurance Contracts Act 1984 (Cth), building owners who become aware that their building is clad with non-compliant building products must disclose this heightened risk factor to their insurer. Non-disclosure of the risk to the insurer may result in a decline of an insurance claim following damage caused by a fire event. However, disclosure may result in the insurer withdrawing coverage, putting owners in a difficult legal and financial position. COSTS AND BURDEN OF RECTIFICATION While the party who must bear the burden of replacing non-compliant cladding varies depending on the circumstances surrounding each particular project, one thing is certain: the cost of rectification will typically be extremely high. In January 2018, the Supreme Court of Victoria found that apartment owners could be required to pay up to $60,000 each for the removal and replacement of non-compliant cladding on their building. The Court subsequently ruled that builders could not be forced to repair an apartment ISSUE 02

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block once residents are able to move in. The financial risk to Australian homeowners is immense. Across the country, approximately 10,000 high and medium rise buildings are clad with ACPs. In many cases, homeowners would be placed in serious financial difficulty if made to pay for replacement cladding.

A CULTURE OF COMPLIANCE: UNDERSTANDING THE RELEVANT REQUIREMENTS THE BUILDING CODE OF AUSTRALIA The Building Code of Australia (BCA), which comprises Volume One and Two of the National Construction Code (NCC), does not currently have a blanket ban on the use of combustible cladding in high rises. However, the use of such cladding is restricted where it is deemed dangerous. According to the BCA, combustible cladding can only be used in conjunction with non-combustible external walls that inhibit the spread of fire via the external surface of a building. Performance Requirement CP2 of the NCC Volume One requires buildings to have elements that prevent the spread of fire in a building and between buildings, in a manner appropriate for that building. This requirement can be met partly by fulfilling the Deemed-to-Satisfy requirements in Performance Requirement C1.9 for buildings of Types A and B construction by using non-combustible external walls. Combustible cladding may also be deemed compliant under the Performance Solutions process of the BCA. Performance Solutions address the Performance Requirements of the BCA by assessing compliance based on performance according to the specifics of each individual situation. Performance Solutions enable flexibility in achieving the outcomes required by the BCA, and also encourage innovative design and technology use. BUILTVIEW

IMAGE Capral Aluminium

COMPLIANCE

EDITORIAL

an extensive distribution network across regional and metropolitan areas.

AUSTRALIAN STANDARDS Cladding must comply with the relevant Australian Standards governing the use and testing of combustible building materials. AS 1530.1-1994 Methods for fire tests on building materials, components and structures sets out the standard test for non-combustibility under the BCA. The test in AS 1530.1 involves measuring the material’s response in a furnace held steadily at a temperature of 750°C.

Capral has leveraged its strong inhouse research and development team to develop a comprehensive range of products that respond to the evolving needs and demands of the Australian market, including an increasingly complex national framework for safety and compliance. SMARTFIX ALUMINIUM FACADE SYSTEM

AS/NZS 1530.3:1999 Methods for fire tests on building materials, components and structures: simultaneous determination of ignitability, flame propagation, heat release, and smoke release sets out the testing regime for determining the ignitability, flame propagation, and heat and smoke release of a material. The relevant test under this Standard involves assessing the performance of a material placed 850 mm away from a gas-fired ceramic panel. The panel is moved closer to the material every 30 seconds until it is 175 mm away.

Smartfix by Capral Aluminium is a solid plate alloy, mechanical fix façade system that delivers a high performance, safe and sustainable cladding solution. With the Evershield High Grade Anodising finish from Australian Aluminium Finishing (AAF), the Smartfix system is abrasion resistant, non-combustible and mechanically fixed, making it ideal for a wide variety of applications, especially low to high rise construction. Smartfix features solid plate aluminium sheets with a high quality anodised finish that delivers outstanding fire resistance. It is a non-combustible, A1-classified building product under EN 13501-1:2018 Fire classification of construction products and building elements - Part 1: Classification using data from reaction to fire tests, and does not develop toxic gas or smoke under fire. This material will only melt under extremely high temperatures and has no flame spread. Accordingly,

CAPRAL

Members should account for these key considerations and comply with all required standards across their product range. This article was first published as a White Paper for Capral Aluminium. For more information, visit capral.com.au

US AT AGWA F AN O L D AL

BUILTVIEW

AFTERWORD

Waterproof-tested, cyclone-rated and engineered to last, the Smartfix system also offers superior functionality and performance. Solid pre-painted aluminium sheet in the proper, optimised alloy and temper may have mechanical properties (permissible load) approximately 30 per cent greater than that of regular composite panels. The Evershield finish is non-abrasive, with superior hardness suitable for high altitudes, and exceeds the Performance Standards in AS 1231-2000 Aluminium and aluminium alloys - Anodic oxidation coatings and AAMA 611-2014 Voluntary Standards for Anodised Architectural Aluminium. It is accompanied by an exclusive AAF 30Year Evershield Coastal Marine Warranty.

A SS N

FR O

Since 1936, Capral has been the Australian leader in the manufacture and distribution of high performance, innovative aluminium profiles. Owned and operated in Australia, Capral maintains several world-class manufacturing plants across the country. The company has also built

Smartfix provides architects and builders with an efficient path to compliance with the fire safety requirements in the NCC.

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A E Y

ECONOMY

EDITORIAL

RENOVATIONS

THE SHINING LIGHT OF AUSTRALIA'S ECONOMY

GEORDAN MURRAY

RENOVATIONS INVESTMENT IN AUSTRALIA Source: ABS 5206

Senior Economist, Housing Industry Association

40,000

One way Australian households like to improve their living standards is through improving the quality or amenity of their homes. There are numerous ways that households do this. For example, they might choose to move to a trendy neighbourhood, they might choose to build a new home, they might fill their home with nice furniture or the latest technology. A home renovation is another option. Households’ willingness to spend (or lack thereof) would ordinarily be expected to weigh on demand for home renovations, but the key indicators tracking activity in this part of the market suggest it is holding up well. In the 2018/19 financial year the total value of home renovations reached $35.7 billion which is comparable with the strongest years on record. When it comes to improving our living standards, households seem to be opting for renovations. In the current economic environment, there are a few reasons why this might be the case. Despite some improvements in the lending environment this year, home loans are still far more difficult to get now than they have been in years gone by. This is likely to mean that fewer households will be in a position to access credit to finance ‘trading up’ to their desired home. In an environment where home prices have been falling, households tend to be more averse to buying or selling. Households tend to avoid selling in a declining market as it means that any 16

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reduction in equity becomes a crystallised loss, and buyers tend to be fearful of losses in the event that they haven’t picked the bottom of the cycle. The substantial costs associated with moving house, particularly the stamp duty bill, are an added consideration that is likely to be dissuading households from trading up. A renovation can be a viable alternative to trading-up. It still lets households improve their living standards while avoiding some of the hurdles to trading up. Importantly, it avoids the hefty transaction costs like stamp duty. Renovations have the advantage of being as small or large as the household desires, or can afford. While a household may no longer be able to access the finance that would enable them to trade-up to a new house with all the mod-cons, they may still be able to install a new kitchen in their exiting home, update bathrooms or add an outdoor entertaining area…or even all three. This degree of flexibility in the scope of renovation work has become increasingly important in an environment with low wage growth and restrictive lending. The tightening in the credit environment has also made financing renovations more difficult, but many renovation projects do not require finance. The tighter credit environment is likely to have an impact on the scope of work for renovation projects ISSUE 02

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25,000 Jun-2003

Australian households have noticed that their living standards aren’t improving as much as we would like. The clearest indication of this is the underwhelming rate of growth in household earnings over recent years. Households are tightening their belts but we still have an innate desire to improve our living standards.

37,000

Jun-2002

he renovations sector has held up well in recent years despite the headwinds facing both households and the home building sector. Why is it that households are still prepared to renovate their homes when they are not increasing their general spending or building as many new homes?

$ million (moving annual total)

38,500

- larger renovation jobs that would typically require this type of financing may be less abundant. While the renovations market has remained healthy in the face of households tightening their belts, the belt tightening is proving problematic elsewhere in the economy. Slow growth in household consumption is holding back economic growth and policymakers have responded to this challenge. Interest rates were cut three times in the space of four months to a new record low 0.75 per cent, while legislation that lowered income tax rates was passed by the federal parliament. It will take time for the full effect of these policies to fully work their way through the economy but there are early signs that changes are in the works. Dwelling prices in Sydney and Melbourne have stabilised, recovering by 3.6 per cent since May. The economic environment that we find ourselves in is likely to persist for some time yet. The tight lending practices are not likely to change anytime soon and any pick-up in wage growth will be gradual. This creates space for the renovations sector to continue to shine. Looking ahead, expenditure on renovations is forecast to remain at historically high levels this year and further growth is projected for 2020/21. BUILTVIEW

About the automatic Roller Heat Control (RHC) upgrade: “As a bonus, the quality has really improved too, especially when it comes to the roller wave effect. With the 4 mm glass that we were running before, you could sometimes still see the effect at certain angles. Now, you can hardly see that the glass was tempered, which is good proof of quality improvement.” — Joacim Dahlkvist, Quality and Production Development Manager, Martin G Anderson, Sweden

Looking to upgrade your existing tempering line? Three reasons for choosing Glaston RHC upgrade: 1. Improve glass quality 2. Save energy, resources - and money 3. Grow your business for a lifetime

Glaston in Australia david.charnock@glaston.net Tel. +61 421 057 225 www.glaston.net

TECHNOLOGY

EDITORIAL

INDUSTRIAL REVOLUTIONS AND INDUSTRY 5.0 humans and we’ve used tools ever since the first rock was thrown. But it was the first real power tools which brought on the original Industrial Revolution – the one a lot of us learned about at school. Steam and water power combined with a slew of innovations kicked things off in a big way from the late 1700s to mid-1800.

Product Manager, Soft Tech Group

hat were the Industrial Revolutions? What circumstances created them? What major changes were wrought? Where are we now, and what awaits us in the future with Industry 5.0? These are all big and fascinating questions, particularly because we are in the midst of what is being called the Fourth Industrial Revolution or 4IR. You only have to look around yourself to see what this means: every one of us has a pocket-sized device which can deliver, on demand, the totality of the world’s knowledge. We communicate with anyone on Earth for practically no cost. We access a stunning array of services without leaving home. We do business across the street or across the planet without breaking a sweat. The technologies which power 4IR are extraordinary: robotics, artificial intelligence, nanotechnology, quantum computing, biotechnology, the Internet of Things, fourth and soon fifth-generation wireless technologies (5G), 3D printing, the list goes on. But then you realise that nearly all these things are either directly built into your smartphone or played an integral part in its production. In other words, 4IR right now affects just about every one of us. And Industry 5.0 will see a deepening of that impact.

A LOOK BACK: THE (FIRST) INDUSTRIAL REVOLUTION Anthropologists will tell you that very few animals use tools. It’s one of the defining characteristics of 18

ISSUE 02

SUMMER 2019

The changes were dramatic: most of the population went from farming and rural occupations, to becoming industrial workers instead. The production of goods accelerated dramatically (and the prices came down, too). The impact was immense and covered multiple industries including agriculture, textiles, iron, machine tools, cement and other building materials, transport, gas lighting and more. In fact, historians reckon the Industrial Revolution was the most significant moment for humanity since the domestication of animals.

THE SECOND INDUSTRIAL REVOLUTION He may have preceded the first Industrial Revolution, but when Isaac Newton said, “If I have seen further it is by standing on the shoulders of giants,” he might have referenced the subsequent revolutions. Each build on the gains of its predecessor, and so it is that the second Industrial Revolution was kicked off by the availability of better metal at a lower price (Bessemer steel). It also saw the introduction of innovations like mass production, specialisation and the (further) division of labour, and more power. As in electricity, something utterly fundamental to modern society to this day. The second Industrial Revolution, generally accepted to have taken place from 1870 to the start of the First World War (1914), is broadly encapsulated in Henry Ford’s innovations in the production line. While Model Ts are already mnemonic, there was a lot more to it; along with steel and electricity, production of the vehicles also rested on the availability of chemicals, machine tools and plenty more. And a fellow by the name of Alexander Graham Bell BUILTVIEW

IMAGE Shutterstock.com

STEWART McMILLAN

EDITORIAL

had a bright idea which changed communication forever. The telephone and related communication technologies, too, are emblematic of this era.

have such inventions and changes in industry like the past revolution. The fifth revolution or Industry 5.0 will be more about getting the most out of machines and humans.

AND THEN THERE WERE THREE

It means smart machines capable of learning. It means ‘cobots’, or robotics which work together with people. Companies like Universal Robots and Boston Dynamics are creating these machines; unlike the usual industrial robots we see today, these ones can interact within our environments (and with people) rather than being caged up for safety.

Things both get slightly fuzzy (because, like Blackadder, there is somehow diminished historical interest in the third) and a lot more fascination around the late 1960s through to the end of the millennium. Computers had started coming into the picture during World War 2, with names like Colossus hinting at their massive size. But by the decade that gave us the Beatles, things were accelerating and not only in computing, but electronics was suddenly a thing. Another ‘innovation’ which ended the War was proving useful in a civilian application – nuclear power. More energy and the availability of devices like the Programmable Logic Controller led to an explosion of automation, along with the emergence of CNC machining and robotic production lines. There was also a little thing out of DARPA, a research unit of the United States government, which when loosed on the unsuspecting world became the Internet (and yes, that stood on the ‘giant of telecommunications’ shoulders). And globalisation took off. It all ended rather ignominiously, of course, with the Y2K bug.

THE PRESENT DAY: 4IR And so, here we are today with our smartphones and our Internet. There’s a lot more to it, of course, as so-called ‘fourth era technologies’ also represent a convergence of multiple fields, combining hardware, software, and biology (as in cyber-physical systems), with advances in communication and connectivity. An emergence of robotics. Software is so advanced it’s gained the commonplace name of ‘artificial intelligence’ (it isn’t really intelligent, of course). Nanotechnology means your smartphone is many more times powerful than PCs of a decade ago. More devices are online than ever, with researchers like Gartner estimating that the Internet of Things (IoT) will see more than 20 billion items hooked up by 2020. We’re even on the cusp of fully autonomous vehicles – a study in itself, because a self-driving Tesla relies on machines talking to machines and constantly making multiple life-or-death decisions.

WHICH BRINGS US TO INDUSTRY 5.0 It may be a long and rambling road, but we’ve just whizzed through more than 220 years of human history which has seen us go from riding horses to sending rockets to Mars and far beyond (Cassini recently finished its mission to Saturn. And Voyager 1 has travelled nearly 20 billion kilometres from Earth). The elapsed time between each successive Revolution reduces (and the boundaries for each is somewhat blurry, too). This reflects the accelerating pace of development and makes a bit of a mockery of Charles H Duell, commissioner of the US Patent Office who in 1889 supposedly said “Everything that can be invented has been invented.” We should here also remember the wise words of physicist Niels Bohr, who noted that it’s hard to make predictions, especially about the future. However, I’ll have a go anyway. The future is more about an evolution. It’s hard to BUILTVIEW

TECHNOLOGY

Again, advances which were kicked off in all the previous Industrial Revolutions will be brought to bear – these are the giant shoulders on which Industry 5.0 rests. Except it all comes with a big dose of steroids: more connectivity, more capability, better processing. Essentially, the evolution to Industry 5.0 means augmenting human abilities where machines do things better (a calculator is a simple example of such a machine; a Boston Dynamics Atlas, quite another!) It means mass personalisation, too, as we all like to think we are unique, just like everyone else.

WHAT IT ALL MEANS FOR THE WINDOW AND DOOR INDUSTRY Yes, it is a mad, mad, mad, mad world, just like the 1963 movie noted. But what does all this development mean to those of us who make windows and doors? Quite a lot, actually. After all, you have that nice new iPhone, don’t you? With most manufacturers somewhere between 10 and 15 years behind ‘the cutting edge’ and sitting somewhere between 3 and 4IR, there has already been some introduction of technological improvements. You know and appreciate the benefits of applying new techniques and technology (and you can count Soft Tech V6 as part of that!) You’ll also appreciate that this comes at a cost, both monetary and in terms of effort. And there’s the ‘coping with change’ factor, too. The reality is that we all should be aware of technological change, because it isn’t going away and nor will it stop. We need to understand how we can incorporate new developments which enable us to be more efficient, to produce more with less, to meet orders accurately. And we need to be open to the possibility of actually introducing these developments. After all, if you’re not doing it, be certain that a competitor, either down the road or across the ocean, is. It’s worth bearing in mind, too, that to run, you first have to walk. Technological maturity is necessary before you can even consider say, advanced robotics using AI or the Internet of Things in your shop. That means solid estimating and manufacturing software, an Enterprise Resource Management solution, possibly Customer Relationship Management, and definitely integration across these systems. As a provider of software, it’s our commitment that we stay across these developments and make sure that our solution takes advantage of them as and when possible and necessary. We do this as a matter of course in our own research and development. And of course, we’ll continue to keep our eyes and ears open to any advantages we think can benefit the industry we all work in. ISSUE 02

SUMMER 2019

EDITORIAL

Experts in insurance for the Fenestration Industry. Broad cover | Preferential pricing for AWA-AGGA Members | Full claims management service

Call 1300 242 136Â Email info@abphillips.com.au Visit www.abphillips.com.au AB Phillips Pty Ltd. Please obtain the relevant Product Disclosure Statement and Financial Services Guide prior to making any decision to acquire a product.

Image above represents the new Presentation View.

ISSUE 02

SUMMER 2019

BUILTVIEW

INSURANCE

EDITORIAL

KEY IMPLICATIONS FOR SOCIAL MEDIA IN THE WORKPLACE

ocial media is constantly in the news - the privacy issues facing Facebook and its recent share market devaluation, for example, creates headlines. With the ever-present seduction of social networking, the acceptance of social media is constantly growing. Businesses use social media as a marketing vehicle and it is highly likely that your employees are active users, very possibly whilst at work. Despite this broad acceptance, business owners and managers need to understand and manage the risks associated with the use of social media in the workplace. In this article, we examine the available actions for business owners and managers when the use of social media becomes an issue in or connected to the workplace. WHAT KEY IMPLICATIONS EXIST FOR SOCIAL MEDIA IN THE WORKPLACE? Tribunals and courts, such as the Fair Work Commission, are increasingly becoming more involved in dealing with legal actions and grievances associated with social media usage. As employers (and the law) come to grips with the impact of social media in workplaces, business leaders need to ensure all employees are aware of and follow the rules and policies. This is best supported with an effective social media policy that is applied consistently. WHAT ARE THE RISKS?

WORDS Kate Liptrot

The greatest areas of risk to businesses, related to social media usage, include: recruitment, workplace employee misconduct (for example, cyber bullying and harassment), protection of intellectual property and confidential information, and employee claims and even outbursts in response to disciplinary action. We recommend that businesses implement a social media policy that clearly sets out the expected standards and potential consequences for employees whose online conduct breaches the policy and put steps in place to ensure that employees are aware of and understand the policy. It is suggested that a ‘social media policy’ overview is also included in the businesses induction program. CAN THE USE OF SOCIAL MEDIA AFFECT PRODUCTIVITY AND EVEN WORKPLACE SAFETY? When we engage employees and train them to perform their job, we expect BUILTVIEW

that they will faithfully contribute to the business. Work flow targets and expectations are set (either formally or informally) and employees need to apply their full attention to their duties. In circumstances where an employee is distracted from their duties, such as through social media activity, productivity is likely to be affected. In more serious circumstances, established routines may be ignored potentially resulting in safety breaches or even workplace accidents, possibly leading to injuries. A key safety aspect relates to mobile device usage and engaging in social media activities when driving a motor vehicle, operating machinery or even walking down a flight of stairs. Employees cannot and should not compromise their own safety and the safety of others by being distracted when their total attention should be given to their task at hand, especially when driving – and this is not to ignore the unlawful aspects of using hand held mobile devices whilst driving. CAN I USE SOCIAL MEDIA TO ASSESS PROSPECTIVE EMPLOYEES? There are risks associated with this practice despite there being nothing legally preventing employers from accessing publicly available information posted by a candidate on social media sites such as Facebook, Twitter or LinkedIn and then using that information in assessing candidates. For example, businesses need to follow the Australian Privacy Principles regarding collection, use and storage of personal information of candidates including those who turn out to be unsuccessful. In the same way, recruitment decisions using information posted by or about a candidate on social media, could lead to claims of adverse action or discrimination. HOW DO I HANDLE UNSATISFACTORY EMPLOYEE CONDUCT OVER THEIR SOCIAL MEDIA? You will need to be able to determine if there is a strong connection between the alleged conduct by the employee and their employment. Simply, any disciplinary action you may want to take against an

employee over their conduct (whether while at work or outside of working hours) must have a link to the workplace or business. Having well-considered anti-bullying, harassment and social media policies allows you as a business owner or manager to take disciplinary action when an employee’s conduct on social media humiliates, degrades or harasses another worker or a customer that is likely to be in breach of those policies. Disciplinary action may even include terminating their employment in a case of a serious policy or conduct breach of a business policy. Remember, it’s not just about having a ‘policy’ in place, your employees also have to be aware of the policy and the content of the policy via training, induction and the like. If your employees vent their feelings on social media about your company or their employment conditions, and you are considering whether or not to discipline them, consider whether any damage has been done to your brand by the posts and then ensure your response is proportionate. IN SUMMARY Social networking and social media have become woven into the fabric of almost everyone’s daily life, both at work and at play. While a sufficient connection between an employee’s misconduct online and employment needs to be established before it becomes a workplace issue, as the line between work and play becomes increasingly blurred, you can’t afford to ignore the impact of such social media misconduct in your workplace. Recent research clearly nominates the use of social media as a core capability required by employees in the future workforce. For business, it is not something to be ignored; social media is here to stay and businesses that manage and use social media wisely and effectively will benefit from it. For support and assistance on social media issues or any workplace issue, please contact our team of advisors at AB Phillips, Monday to Friday between 9:00 am and 5:00 pm AEST by phone on 1300 208 828 or email advice@abphillips.com.au

DISCLAIMER: Please note that the above information is provided as comment and should not be relied on as a substitute for detailed professional advice from AB Phillips or professional legal advice on any particular matter. Where you would like additional information and support about the content in this document please contact AB Phillips. ISSUE 02

SUMMER 2019

PEOPLE

EDITORIAL

SELLING

AN ART OR SCIENCE

DAVID ESLER Principal, Kaizen Executive

have been conducting some significant research into whether selling is an art or does it have some scientific background or process that can be replicated. What I have learnt has been fascinating and I want to share some of my findings with you, including some of the tools you can use to improve your success rate as a professional salesperson or sales manager. To kick off, let’s define the difference between ‘art’ and ’science’. Artistic ability is often considered to be a natural ability that you are born with and not something you have learnt. Some of the finest artists in our world; painters, singers, designers, sportspeople; may practice for hours on end, but they have been born with a natural talent that they have nurtured from a young age. Often, we can see the results of talent, but not the talent itself. Science, on the other hand, is the process of systematically organising information and knowledge into a reliable and repeatable sequence of events. Science has a ‘cause and effect’ that can be explained and has the ability to eliminate unknowns. That said, people do not neatly fit into the ’laws of physics’. I believe that selling is not a pure science and has a lot of creative aspects; but there is also cause and effect, unknowns that can be removed and repeatable processes that add a scientific aspect to selling. Now, let’s complicate things a little more and add two other aspects – influence and decision making. Both play a significant part in the sales arena. Let’s kick off with influence. How does one person influence another to decide? Recent studies have shown that influence and/or persuasion can be replicated and has a systematic set of procedures. Here are a number of different tools you can use that will assist you in influencing people:

would not expect but will value. They will be more likely to view you as a generous person and purchase and refer you to others. 2. Authority: buying means trusting someone. Human beings, hence consumers, follow credible leaders. If a person called Bob tried to sell you a bi-fold door, you would be less inclined to buy it from him than if he was introduced to you as a professional with 22 years’ experience in selling, making and installing bi-fold doors. 3. Social proof: people tend to do what other people do. Instead of telling them what to do in a certain situation, it is easier to get someone to change his/her behaviour by telling him/ her what other people did in similar situations. 4. Liking: we tend to buy more from people who like us. We are narcissistic beings who buy from people who complement and appreciate us. Of course, the question here is authenticity, ’How can you authentically, naturally and believably thank and be grateful to your consumer?’ 5. Scarcity: people tend to rush for things that are rarely available. So, ‘How do I make my product look and feel rare and scarce?’ A powerful example is the day British Airways announced one round trip a day from London to New York instead of two - sales spectacularly went up! So, fewer flights at a higher cost resulted in a huge sales increase. How do we make our products seem scarce and increase sales and profit? Now, let’s takes a look at decision making using the Golden Circle theory from Simon Sinek (for those of you who have not heard of Simon Sinek, I strongly suggest that you do a little Googling and check out his podcasts on YouTube…well worth the 20 minutes you will invest). In his book, ’Start with Why’, Simon talks about decision making and how

In his book, Simon outlines the following: • Neocortex: This is our newest area of the brain and this corresponds with the WHAT level of the Golden Circle. This is responsible for all our rational and analytical thought and language. This allows us to look through vast amounts of facts and figures, but it doesn’t drive behaviour. This is why it’s so confusing when we go shopping for a specific type of product that’s offering a range of similar features and benefits. • Limbic Brain: The Limbic brain (middle two sections) is responsible for all our feelings, such as trust and loyalty. This area of the brain is responsible for all human behaviour and our decision making. It is where our emotional connection takes place, and interestingly, it has no capacity for language. It is this disconnection between these areas of the brain that makes it so difficult to articulate our feelings. So, put shortly, your ‘gut decisions’ come from your Limbic brain. Is selling an art or a science? After all my research, I think it is a creatively applied science which involves the practical application of knowledge and natural ability. The knowledge of selling principles alone is not enough to make you successful; it is their application and execution in the field that delivers results. I also think that the art of salesmanship can be defined as the 'ability to apply fundamental selling principles to the circumstances of the individual selling situation'. This is also based on the many unmeasurable human elements involved and it will always remain, to some degree, an inexact science. Therefore, the term ‘sales professional’ includes both a knowledge of fundamental selling principles and the ability to apply them Limbic Brain when making a sale. David Esler is the Principal of Kaizen Neocortex Executive. For more information or a more effective sales team, contact David on 0420 905 580 or visit his website at www.kaizenexec.com.au

1. Reciprocity: give something to get something. Add an extra product or service to your offering that your client

that correlates to his theory of WHY companies or people do WHAT they do. His theory is that if you can articulate your WHY rather than your WHAT, this will have more influence over your customer’s decision-making process.

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SUMMER 2019

BUILTVIEW

Apex Facades Relies on Oktopus Australia To meet demand, Apex Facades operates dual Oktopus systems. ‘In the past 12 months we’ve purchased two Oktopus Vacumn lifters (sucker machines) – one in Sydney (300kg vertical/400kg horizontal), the other in Brisbane (400kg/600kg/800kg),” says Mitchell.

With many years of experience working independently, Mitchell Haskard and Andy Gennings formed Apex Facades Pty Ltd just over 2 years ago. Working at heights, often with limited access and working with ropes, Apex Facades has unrivalled industry skills and experience, specialising in the installation of new glazing systems, general maintenance on high rise buildings and complex rectification works.

‘The Oktopus system is simple to operate, light and compact – a critical consideration in working at heights and abseiling, given our reliance on agility and manoeuvrability.’

Typical clients include project developers, construction companies and glazing contractors and Apex Facades are also contracted to undertake regular maintenance works for commercial investment management groups.

Weight is calculated precisely with every job. ‘Every gram must be calculated when we’re on the ropes, including the weight of the glazing and installation systems,’ says Andy. The dual-system on Oktopus machines

is also an important safety feature for us. We’ve found the Oktopus machinery to be indispensable; we’d never look elsewhere.’ The after sales service provided by Oktopus is peerless. ‘Servicing and ongoing maintenance of Oktopus machinery is scheduled and thorough,’ Andy says. ‘We particularly enjoy dealing with Shevy, who’s always reliable and extremely professional. Both Oktopus machines have run flawlessly, as a valued supplier, they have our absolute confidence.’ For further information: Apex Facades - mitch@apexfacades.com.au Oktopus Australia - sales@oktopus.com.au

Oktopus (Aust) Pty Ltd − Your Oktopus® Supplier Australian and New Zealand Representative since 2010

Sales

Parts

Service

Repairs

National enquiries Shevy 0438 419 798 or sales@oktopus.com.au for WA only call Mark on 0406 213 457 or markofglass@gmail.com

www.oktopus.com.au

Single Glazed Glass (4mm Clear / 12argon / 4mm Clear)

(4mm Clear)

Natural Light Factor

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Cooling Factor Solar Heat Gain Coefficient: SHGC

0.87

5.9 No relative Insulation

*Comparisons based on centre of glass performance data in NFRC standards.

0.77 High SHGC for cold environments to allow more Solar Heat inside

No relative Solar Control

Heating Factor U-Value: W/m²-K

81%

Single glazed float glass – keeps the wind and rain out but no relevant Energy Efficiency

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56%

better Insulation than standard single glaze*

A full range of non-coated DGU options, surpassing any single glazed option in terms of insulation

The lower the VLT, the less Glare Factor. The lower the SHGC, the better it is at blocking direct passive heat from the sun. The lower the U-Value, the better the insulation. Full range available in WERS

Performance Data: Centre of glass only, argon gas for all DGU, NFRC standards. Thicknesses available: 4mm, 5mm, 6mm, 8mm, 10mm – LowE Max available in 6mm only.

Insulglass® double glazed units offer a full range of performances to suit your needs

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0.61

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1.4

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Proudly manufactured, stocked and supported in Australia by Australian Glass Group® Australian Glass Group offers a full customised range with all Insulglass® offerings • Warm Edge spacer for further Thermal performance • Tempershield® toughened options for strength and A-Grade safety • Obscure Pattern and Acid Etch for privacy • Laminated for security and A-Grade safety – available in: – Standard laminate – White translucent laminate for privacy – Audioshield™ acoustic laminate for superior sound performance

agg.com.au | info@agg.com.au ph: 1300 768 024 NSW | VIC | TAS

AWARD WINNING

AGWA DESIGN AWARDS 2019 MOST INNOVATIVE WINDOW SYSTEM

WINDOWS &GLASS

CONTENTS

IMAGEâ&#x20AC;&#x192;JH Glass innovation

WINDOWS & GLASS

28 AGWA STATE CHAPTERS SOUTH AUSTRALIA NEW SOUTH WALES TASMANIA WESTERN AUSTRALIA QUEENLSAND VICTORIA 30 MEMBER PROFILE A SENSE OF HISTORY Penrose Glass 32 MEMBER PROFILE GLAZING THROUGH THE GENERATIONS Hanlon Windows 34 CASE STUDY AN AUSTRALIAN FIRST JH Glass Innovation 36 CASE STUDY STUNNING VIEWS PERFECTLY FRAMED Paarhammer 38 CASE STUDY INNOVATIVE FIRE PROTECTION FOR AVANTRA RESIDENCES EBSA 40 CASE STUDY SECURE CLIMATE-CONTROLLED SOPHISTICATION SOLOS Glass

BUILTVIEW

ISSUE 02

SUMMER 2019

43 TECHNICAL NCC2019 SECTION J: ENERGY EFFICIENCY & WINDOWS Russell Harris AGWA TECHNICAL UPDATE Russell Harris IGMA UPDATE: COMPLIANCE OF INSULATED GLASS UNITS Mark Collins 46 NEWS ALUMACH AGWA STAFF SOFT TECH 49 PRODUCTS CIILOCK ENGINEERING DORIC PRODUCTS VENTUS COOLING BROS JEWEL SASHLESS WINDOWS AUSTRALIAN GLASS GROUP DECO AUSTRALIA QUATTROLIFTS ANTHONY INNOVATIONS 56 TRAINING COMPLETED COURSES 57 DIRECTORY AGWA WELCOMES AGWA CALENDAR

AGWA STATE CHAPTERS

WINDOWS & GLASS

SOUTH AUSTRALIAN INDUSTRY PERSON OF THE YEAR

FRANCO FILIPPI

ince 1988, Festival Glass & Glazing (FGG) has grown to become a wellrespected company, considered amongst the leading suppliers of architectural glass and glass processing in South Australia. As one of the founders of FGG, Director Franco Filippi has over 30 years experience in the glass and glazing industry and works tirelessly to uphold the FGG standard and commitment to clients. Throughout his career, Franco has worked on a wide variety of projects – from small

residential projects to large scale, Tier 1 projects. With his level of professionalism and problem solving capabilities, Franco now provides his expertise to FGG’s more specialised projects – developing solutions to suit the requirements of clients. The FGG team respect and admire Franco’s work ethic, attention to detail and hands on support. He places the highest priority on the requirements of his customers, and the needs of his team are at the forefront of everything he does. As a result, Franco is endowed with unparalleled trust and faith by his team

NEW SOUTH WALES CHAPTER UPDATE LIZ NORTH & TONY PEARSALL AGWA New South Wales Chapter

and customers alike. As a very modest person, Franco will never admit to being as well known or as respected as he is. He is one of the most experienced and knowledgeable people still working hands on in our industry in South Australia today. Well done Franco.

01 FGG at the South Australia Gala Dinner (left to right): Dwayne Kajanto, Operations Manager; Loic Bockstaller, Estimator; Franco Filippi, AGWA South Australia Industry Person of the Year; Roland Lang, General Manager; and Brock Kay, Sales Manager.

he New South Wales Chapter have been hard at work in conjunction with Clinton on the following initiatives: • Working with TAFE NSW to get an extension on the former Certificate III Glass & Glazing Program to allow current apprentices to complete the course they enrolled in. • Feedback following Clinton’s meeting with the Deputy Premier and four State Ministers that raised our concerns around compliance and funding for glazing training. • Input for an industry submission on the NSW Design and Building Practitioners Bill.

GOLF DAY The New South Wales Chapter Golf Day was held on Friday, 25 October, at the Carnarvon Golf Course and was a great success. All 56 playing spots were filled to make seven teams for Ambrose golf. In blistering 37 degree heat, the drink cart was the most

ISSUE 02

SUMMER 2019

popular team on the field. Thank you to both Carnarvon and Kogarah Golf Clubs’ Pro Shops for organising the 28 carts. AGWA insurance partner, AB Phillips, sponsored a ‘Holein-One’ competition on hole 3. Unfortunately, no one holed out for a chance to win $10,000. However, attendees raised $710 for ‘Gotcha 4 Life’, a not-for-profit foundation that funds sustainable educational workshops, training programmes and products building mental fitness in communities across Australia. A short presentation on the charity was given by Steven Gamble. The Elite Chipping Competition was set up near the club house between holes 9 and 10 where each successful ‘chipper’ received a raffle ticket for a chance to win a security door. The winner was Andrew Johnston from Elite Security Screens and Doors. Congratulations to all of our winners and a special thank you to all of our sponsors.

BUILTVIEW

WINDOWS & GLASS

AGWA STATE CHAPTERS

WESTERN AUSTRALIA CHAPTER GOLF DAY

TASMANIAN CHAPTER UPDATE

he Tasmanian Chapter held its first executive meeting on Friday, 4 October, in Campbell Town. The Chapter discussed value adding to general meetings to encourage members to attend in greater numbers. It was decided that the majority of regular meetings would be held at Campbell Town, as it is a more central meeting place for most members. Our next meeting will be held in late November, with four meetings to be held annually. All former AGGA and AWA members will be encouraged to attend the first AGWA Tasmanian Chapter Meeting.

he Western Australia Chapter Golf Day was held on Friday, 18 October, at Wembley Golf Course and a great time was had by all. Congratulations to the winners and thank you to all of our event sponsors. We have rebooked the venue for Friday, 23 October, 2020, so lock it in your diary now!

A number of items were considered at the executive meeting, including a variety of local social events to tie in with meeting days; annual dinner and awards evening to be held in other locations (for example, Launceston and Devonport); aligning the awards and dinner with national guidelines.

JOHN GOFTON Chairperson AGWA Tasmania Chapter

QUEENSLAND CHAPTER UPDATE

he inaugural AGWA Queensland Golf Day and Industry Update Session was held on Friday, 28 September, at Virginia Golf Club with a good cross section of members in attendance. Proud sponsors of the day were Auto Ingress, National Glass, Breezway and ASSA ABLOY. Winners of the Four Ball Best Ball Stableford were Andrew Fuller, Simon Stott, Rob Davies and Daniel Myles on countback from Michael Edwards, Jeff Attewell, Julian Patane and Tom Moring. Unfortunately, our regional meeting in Cairns has been delayed due to time constraints and will be rescheduled for the first quarter of next year. We will communicate to all once a date and venue have been confirmed.

QUEENSLAND STATE CHAPTER CONTACTS Wayne Cook ASSA ABLOY

Chairperson AGWA Board Member

0412 425 190

Greg Hunt G.James Australia

Safety AGWA Board Member

0418 876 860

Ian Simeon Unity Glass

Training

0438 111 211

John Leslie

Technical - Windows

0408 347 002

Gary Aspden G.James Australia

Technical - Glass

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Philip Norman Inglass

Events

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Dave Brogan Breezway

AGWA Board Member

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For all State Chapter Golf Day photos, visit the AGWA's Flickr albums: tiny.cc/AGWA-GOLF-2019 BUILTVIEW

ISSUE 02

VICTORIAN CHAPTER UPDATE

he Victorian Chapter is going from strength to strength with the launch of our first End-of-Year Celebration ushering in a new opportunity to meet old friends and new from across the industry, and share tall tales and true from the year just past. The next opportunity for members to socialise is already locked in with our Golf Day on Friday, 21 February, 2020. In terms of more meaty challenges, the Chapter was pleased with the AGWA’s submission to the Victorian government licensing review and we are looking forward to engaging further with the complex political and regulatory challenges facing our industry in this state in the year ahead. Supporting our TAFE sector and growing engagement in industry safety outcomes remain core to what we stand for. The Victorian Chapter representatives, combined with the AGWA membership team, will be seeking to meet up with as many members as possible early in the New Year, so please take the time to reflect on what we can do to continue to make both the Association and the Victorian Chapter deliver for members in 2020 and beyond.

SUMMER 2019

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WINDOWS & GLASS

PENROSE GLASS

A SENSE OF HISTORY

Let’s delve back to the company’s founding in 1919, by Nigel’s grandfather. “Albert started Penrose Glass in 1919 – a vastly different business environment in every respect,” Nigel begins. “The company was run by his wife’s family beforehand, so our roots actually go back even further.” The story of Penrose Glass evolved with Australia’s own story throughout the 20th century. “When my grandfather began in those early post–World War I days, glass was difficult to come by,” he says. “Technology was basic, too – he delivered the glass on a horse and dray, which is hard to imagine!” The business expanded over the years. “Albert ventured into manufacturing leadlight, popular throughout the Federation era,” he says. “He was resourceful in his ability to design leadlights using every colour and texture he could get his hands on, even pulling some material out of old windows.” The company was initially named AV and CE Penrose – after Albert Victor and his wife, Catherine Ellen. “While Albert was out doing quotes and glazing, Catherine would work in the factory,” Nigel explains. Conditions were modest. “The couple lived above the factory at 422–426 Princes Highway, Rockdale, which my grandfather purchased in 1930, before eventually moving to larger premises. My father Nigel entered the company in 1945, ultimately taking it over.” Over the years, Australian conditions steadily changed for the better. “By that time, it was getting easier to obtain glass,” Nigel says. “Substantially more product was coming from overseas by then, and the company also gained a local supplier.” As always, Penrose Glass evolved with the times. 30

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“When Albert worked with leadlight, it was a dominant style,” Nigel explains. “It was phased out over subsequent decades as the company diversified. For example, when aluminium fabrication expanded in the 1960s, Penrose Glass changed to reflect this demand.” The huge volume of government-constructed public housing provided ample fuel for the company’s expansion. “Penrose had many unit blocks to work on,” Nigel reflects. “In that era, the company was housed in premises of about 600 m2, with around 20 employees.” Nigel also highlights a productive decades-long partnership that continues to reap dividends. “Way back in around 1947, after my father started with Penrose, they took up a contract with Corinthian Doors,” he says. “We all watched this amazing company’s sustained growth. When I started in 1970, we supplied Corinthian Doors with all their glazing – and we still do today.” A more adventurous approach to design has been central. “When we started off, it was all basic glass with little to choose from,” Nigel continues. “That changed in the 1970s, when a lot of amber glass was used. In that decade, many flavours of glass were glazed into the doors. At the peak, we had over 350 different textures and colours available.” However, this rise in diverse styles also saw leadlights further decline in popularity. “From the 1950s until 1975, our company never produced a leadlight,” he says. “We subsequently saw a minor resurgence, but it remains a niche product.” Many personnel changes were also taking place during these years of substantial change in consumer preference. “My grandfather retired in 1952; and I took over when my father retired in 1980,” says Nigel. Penrose Glass is renowned for applying technical innovation to their major lines. “As leadlights were quite expensive, we came up with an imitation BUILTVIEW

WORDS Jill Johnson

enrose Glass in Sydney, one of Australia’s longest-serving glazing companies, celebrated its 100th year in June. Nigel Penrose, former CEO and grandson of the company’s founder, discusses the past century’s myriad achievements.

WINDOWS & GLASS

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(JIT) component of the refrigeration industry.” These commercial initiatives paid off, but the domestic market was more difficult. “The last five or six years have been very slow, in terms of the spread of double glazing in this country. It’s hard to believe that people would spend the same amount on a low-E single-glazed pane as they could on an IGU, even though they’re simply not comparable in terms of U-value.”

01 AV Penrose premises, Rockdale, New South Wales, circa 1930. 02 The Penrose Glass factory today. 03 Two generations (left to right): Nigel and Michael Penrose.

Prioritising efficiency, the company use their showroom as a practical demonstration of sustainability. Our new 2,000 m2 factory includes 1,200 m2 of solar panels, allowing us to produce our own electricity,” he says. “We left one single-glazed panel in the showroom, so customers can feel the heat in comparison. It’s the superior U-value of IGUs that stops heat getting in.”

process with a company named Seraphic,” says Nigel. “The technique we devised involved ceramic paint printed onto glass to resemble a modern leadlight.” The company’s family connections remain strong. “I have a great partnership with my brother, Scott, who joined five years after me, in 1975, and is still working with the company today,” Nigel explains. “Together, we made the decision to move into our current premises of 3,500 m2.”

IMAGES Penrose Glass

It was a time of technological change, too. “We became heavily involved in machinery, including cutting tables, float and laminated glass, polishing and bevelling machines; as well as double glazing, which we now see as Penrose’s future.” Taking new technology on board was initially challenging. “Our initial double-glazed line was a LiSEC, which is where my son Michael comes into the story,” Nigel expands. “He worked for LiSEC in Germany for three months after leaving school, assembling two lines over there. This practical experience with one of Europe’s premiere glazing companies has been indispensable.” However, it’s not all smooth sailing for this visionary company – there are frustrations, too. “It remains very hard to expand double glazing in Australia,” he says. “As a result of the local market’s indifference, we decided to target our IGUs to the Just-In-Time BUILTVIEW

There have been some hopeful times. “A promising stage was in the mid to late 1990s, when aircraft noise was a big issue. We were creating great argon-filled extra-thick units, which worked superbly to reduce sound. However, further progress in expanding the market for double glazing has been slow.” Nigel also draws attention to the issue of training. “I trained 42 apprentices to do leadlight, but we’re down to just one, which is a bit sad,” he says. “We used to have four apprentices in our factory, but we haven’t had one for the last half-decade as they’re so difficult to get. In-house training is the ideal, so we’re hoping to get more in the coming years.” This clearly illustrates the challenges ahead. “Labour’s simply too hard to obtain,” he says. “Just-in-time is an increasing area, because bulk product is routinely brought in from overseas. In the pool fencing industry, for example, the only component routinely manufactured in Australia is the odd customised panel. It’s not a high-volume area anymore.” Yet despite these headwinds, Nigel is also optimistic about the company’s future. “My son’s running it now, and his eldest daughter works for us during her school holidays. She’s got a real interest, which makes me think – wouldn’t it be great if the fifth generation of Penrose Glass was run by a woman?” It’s a sign of a company that rides each wave of innovation. ISSUE 02

SUMMER 2019

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WINDOWS & GLASS

HANLON WINDOWS

GLAZING THROUGH THE GENERATIONS

he story of Hanlon Windows is as unique as its approach to business. Bec Hanlon, granddaughter of the company’s co-founders, Brian and Judy, represents the third generation working at Hanlon. She discusses what she values about her grandparents’ company, along with the interesting path she’s taken to become an integral part of this treasured family company.

One line of products particularly inspires Bec. “Architecturally designed homes are now our bread and butter,” she says. “We work with a fantastic roster of builders, architects and building designers, doing jobs with specialised items which many other companies can’t fabricate. Within this space, we mostly work with second and third homebuyers who are building their dream home.”

This venerable family company extends its reach across a broad swath of New South Wales. “We cater for the South Coast Wollongong and Sydney markets, with clients extending from the state’s far south coast to Narooma, Canberra and the Southern Highlands,” Bec begins.

A focus such as this demands a high level of versatility. “We do everything, from large architecturally designed homes to one off windows,” she says. “Our core business includes extensive double glazing. Our clients generally specify low-E glass as a minimum, with many choosing our thermally broken systems to help minimise their energy consumption. People are far more educated than they used to be about glazing’s fundamental role in heating and cooling, a growing interest which suits us perfectly.”

Before Bec’s father Chance took over the business seven years ago, it was a classic story of humble beginnings. “My Pop and Nan started the business 40 years ago, reselling windows out of their two-car garage at Shoalhaven Heads,” Bec says. The company was soon expanding. “Pop and Nan then moved to Bomaderry, where they started manufacturing windows and doors,” Bec continues. “When my father entered the business, they soon expanded to working with shower screens, flyscreens and a range of other residential products.” Chance worked in many sections of the business, working his way up to General Manager. “Dad began in sales before becoming Sales Manager, then Production Manager, and finally General Manager,” she says. “When my pop decided to sell around seven years ago, Dad purchased the company.” Over time, the company took on a greater proportion of custom products. “We focus solely on windows and doors these days, which is a completely different market from the standardised sector,” says Bec. “We’ve been steadily moving away from standard sizes, and towards more customised products.” Hanlon Windows’ movement towards higherend clients has been steady and deliberate. “Our customisable phase really started when we joined AWS, who we’ve now been with for 20–25 years,” Bec explains. “The products we offer are geared to the higher end, as they’re not standard models.” 32

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Bec’s arrival at Hanlon Windows occurred via the relatively unusual route of theatre. “After completing my Bachelor of Performance at Wollongong University, I was subsequently a broke graduate,” she begins. “Fortunately, my dad, encouraged me to work at Hanlon for what was supposed to be a short time…but that was four years ago, and I’m still going strong here!” While this time has given Bec the opportunity to develop her interests in the business, she’s also had the chance to bring her performance skills to the company. “Dad and I share a passion for radio, and I’ve been able to utilise more of my practical strengths in working with Hanlon Windows,” she reveals. “We co-host a local radio show together for UUUFM in a broadcast studio Dad built adjoining the showroom. Dad and I do a breakfast show Mondays and Thursdays 6–9am, after which we head into the office. (I also do regular voice-over work on the side.)” It’s an impressive technical feat, as well as an ongoing commitment. “We obviously pick the music we want to play during each broadcast, coupled with three or four interviews per program,” Bec says. “We cover local sports, community events, and any BUILTVIEW

WINDOWS & GLASS

pressing issues that local people would like to raise.” The performance aspect adds a level of involvement over and above the pressures of working in a manufacturing environment. “The performance aspect runs in the family,” Bec explains. “As well as doing radio work when he was younger, Dad used to DJ and MC at weddings,” says Bec. “My sister Maddie now fills that role with her wife, Mel.” Their passion for broadcasting achieved an important milestone recently. “At the start of this year, we built an outside broadcast van,” she says. “We do live broadcasts in different spots in the community; we do large shows onsite – we’re aiming to create lasting links with our community as well.” Far from being the only member of her family’s younger generation involved with Hanlon Windows, Bec shares this honour with two of her siblings. “My brother Tim started with the business fresh out of high school, and Maddie started not long after,” she recalls. “I don’t think anyone was expecting to have all three of us working there, but we all learned on the job, dabbling in different sections of the business. “I started in admin, working in various capacities to discover what I was passionate about. Tim began in accounts before moving to sales; while Maddie moved from accounts to finance to sales.” Bec’s been pleasantly surprised at her experience of working with her siblings. “It’s a lot better than I thought it would be!” she admits. “We have our moments, but we know each other well enough to know when to back off and when to push each other. As well as having a lot of respect for each other, we’re all passionate about what we do. We grew up in Nowra, and Tim and I frequently travel between our showrooms in Drummoyne, Bomaderry and Oak Flats.” Bec doesn’t hesitate when asked which Hanlon Windows project she most admires. “For me, one particular standout is the Highly Commended National Award in Bowral,” she explains. “This extension on the back of a heritage-listed house involved installing one of our renowned thermally broken systems.” BUILTVIEW

The project has provided the company with a peerless calling card. “The owners wanted a bank of louvres down the side of the building, to give them optimum ventilation,” Bec recalls. “When we took on the project, a thermally broken door was installed at each end of the hallway to thermally isolate that part of the house. This innovative and effective use of double glazing and thermally broken products showed that the technology is equally effective in cold climates as it is in hotter ones.” Bec also draws attention to another recent project she’s particularly proud of. “We won a state award recently for a project in southern Sydney, with a company called Futureflip – an incredibly imaginative and versatile builder with a major Instagram following.

MEMBER PROFILE

01 Launch of the new showroom. Left to right: Tim Hanlon, Maddie Hanlon, Brian Hanlon, Minister for Families, Communities and Disability Services, The Honourable Gareth Ward MP, Chance Hanlon and Bec Hanlon. 02 Hanlon Windows digital display. 03 Inside the new Hanlon Windows showroom.

“For this project, titled ‘2 in twelve’, Futureflip took on the challenge of building a duplex in a lightningfast 12 weeks. The striking, rapidly constructed project featured a brick centre wall, timber clad on top and bottom. We entered that in the AGWA Design Awards, which we were honoured to win. “That project’s standout feature was the stacking sliding doors at the rear, which opened the living area right up both internally and externally. We’re particularly proud of the silicon joining at the front of the house, which makes the most of the spectacular view from the master bedroom.” With such range and ambition, the prospects for the company are bright. “At Hanlon Windows, we’re really looking forward to meeting the challenges of the future,” Bec confirms. “Another major event, for example, was the renovation of our Bomaderry showroom, featuring an all-new layout. We recently had a grand opening and 40th birthday celebration, which my granddad made the trip down here for. It was lovely to have three generations of Hanlons celebrating our history together in the same location.” With a strong multi-generational commitment to technical excellence, Hanlon Windows continues at the vanguard of Australia’s glazing and window industry. ISSUE 02

SUMMER 2019

CASE STUDY

WINDOWS & GLASS

COBBOLD GORGE, QUEENSLAND

AN AUSTRALIAN FIRST

he team at JH Glass Innovation recently undertook one of their most unique glass projects to date - the first glass bridge to be built in Australia at Cobbold Gorge, Queensland. Located in a remote outback location, six hours drive west from Cairns, the glass bridge is nestled between two sections of ancient rock formations providing a challenging canvas for installation.

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Cobbold Gorge Tours has won numerous awards for their eco tourism business where visitors can experience Queenslandâ&#x20AC;&#x2122;s youngest gorge. The addition of the glass bridge enabled the owners to enhance their visitor experience and support their eco tourism business by providing minimal impact to the natural wonder. The environmental considerations were paramount in the design and installation of the project that followed.

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WINDOWS & GLASS

CASE STUDY

Given the natural formation of the gorge, the design and installation of this product required significant planning between the project engineer, fabricator, builder and JH Glass Innovation to ensure its successful completion. Whilst planning was an important part of this project, a glass bridge between a gorge has never been undertaken in Australia before so there were a number of design and manufacture assumptions that could only be resolved during installation. Due to the remote location of the gorge and the minimal access available for standard commercial applications, the glass bridge required two helicopters to lift all the steel, glass and structural components into place. Placement of the beams onto the concrete footings using the helicopter was challenging due to the different levels of rotor wash deflecting back up from the gorge floor, and this needed to be managed onsite during installation. Installation was made easier due to the planning and preassembly that was completed prior to the materials being transported to site. However, a significant amount of experience was needed on the day of installation to manage the various natural forces that were unique to this project. The group fabricated an A-frame style gantry system capable of fitting a block and tackle, that was also manoeuvrable, to the full length of the bridge - so the 120 kg cross member beams and 360 kg glass floor panels could be installed. The end result is a stunning glass feature that visitors to the Cobbold Gorge are now able to experience on one of their customised tours. This project signifies a first for Australia in both design and installation techniques and its success is attributable to the skilled project team - led by the experience and innovation of Director John Hyde of JH Glass Innovation.

BUILTVIEW

ISSUE 02

SUMMER 2019

CASE STUDY

WINDOWS & GLASS

STUNNING VIEWS PERFECTLY FRAMED

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BUILTVIEW

CASE STUDY

WINDOWS & GLASS

0 years ago, the owner of this beautiful house bought a small cottage and spent every holiday enjoying the beach location. As the family grew and grandkids came along, the cottage became too small and an architect was engaged to design a more substantial beach house, catering for multi-generational use. Pauline Hurren from Hurren Architects went about the design with a thoughtful approach, finding the ideal solution for the client’s particular needs that reflected site conditions and maximised outlook and views, along with considerations for the environment. This is where Paarhammer’s Architectural Timber Range came in. Large fixed doubleglazed areas were made for the beach side of the building which follow the high roofline and allow for the most gorgeous views. These windows needed to be sturdy and durable as they would often get battered by very strong winds and salt spray. Double glazed doors and tilt & turn windows are featured on all other elevations. A glazed atrium opens through bi-fold doors into a sheltered internal courtyard with decking, ideal for being outdoors when the southerly blows. Comfortably out of the wind in this sun trap, one is still connected to the beach view, framed by Norfolk Island pine trees even when the double-glazed bi-fold doors are closed. These bi-fold doors feature an extra low threshold for ease of use. All windows and doors are made from locally grown Victorian Ash timber, factory spray-

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painted with water-based low-VOC paint to suit the style of the building, making them maintenance free for many years. Most of the hardware used is Siegenia E-Look from Siegware Australia. The coastal surface finish conforms to the highest corrosion protection standard ‘Class 5’, lasting an extensive 1,500 hours of salt spray test. The tilting function of the tilt & turn windows means that the windows tilt in from the top like a hopper window for excellent ventilation and can be restricted to less than 125 mm, making them child proof. Featuring metal-tometal multi-point locking, after a key is used to unlock the windows, they can be opened sideways to the inside for easy cleaning. The doors are made using KFV multi-point locking with hook and pin to increase security. Both the architect and owner wanted energy efficient windows and doors to complement the well-insulated stone walls for a comfortable indoor environment all-year round. Acclaimed for her work in stone and historic re-adaptation design, the award-winning architect has experience working with Paarhammer, using Paarhammer windows and doors on some of her previous projects. ARCHITECT

Pauline Hurren, Hurren Architects

PHOTOGRAPHY

Brad Griffin 37

CASE STUDY

WINDOWS & GLASS

INNOVATIVE FIRE PROTECTION FOR AVANTRA RESIDENCES

ncorporating two buildings and a courtyard garden into a sprawling 8,762 m2 plan, the 328-apartment Avantra Residences in Mascot, Sydney, is the newest development to showcase ‘smart’ technologies. Designed by local developer Longton Property Group and delivered by construction company Icon Co, the $300 million complex incorporates a host of automated systems including electronic noticeboards, fingerprint locks, and integrated shopping and house cleaning management services. The design of the project required apartments with internal windows opening into the light voids be protected in the event of fire. Apartment windows had to shut on both local alarm (within the apartment) and on a general alarm. The sheer scale of the task was daunting and required over 292 individual fire zones. On the roof of the buildings, large custom built glass roof hatches were required to open fully to 90 degrees and fit within the confines of the building structure, whilst providing the necessary free air area for smoke relief. EBSA met all aspects of this complex brief and successfully delivered one of the largest installations of window actuators, smoke control panels, and roof mounted smoke hatches in Australia. Avantra Residences is now fitted with 766 CDC0252 chain

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actuators, 290 RZN and 20 CPS-M smoke control panels from D+H Mechatronic as well as 34 large operable glass roof hatches with 336 actuators, all of which are networked via a fire rated bus system. A general fire alarm in each building is primed to close all windows during a fire event whilst opening the roof hatches, while each apartment has its own smoke detector that ensures all windows in the apartment are closed in the event of a localised fire. “In the event that a fire occurs, all awning windows close and cannot be reopened from within the apartment,” explained EBSA Director, Chris Guy. “At the same time the smoke hatches will drive open to allow the smoke to escape.” Both alarm systems are supplemented by a centrally located touch screen that allows the building manager to view and respond to fault and alarm statuses from every apartment with ease. For the smoke hatches, EBSA partnered with German manufacturer Lamilux to launch the PR60 Glass Roof Hatch system in Australia. This system is certified to EN 12101 and integrated perfectly into the existing solution due to the configurable Adcomnet Bus System. Chris described the partnership as, “Great news, as it adds to the quality solutions [EBSA] can offer.” BUILTVIEW

WINDOWS & GLASS

BUILTVIEW

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CASE STUDY

WINDOWS & GLASS

SECURE CLIMATE-CONTROLLED SOPHISTICATION THE BRIEF Provide a turn key solution for the Nouvobanq head office located on the island of Mahé, the largest island within the Seychelles archipelago.

SecurView™ retains its integrity and continues to offer a protective barrier even if the glass is broken.

THE DETAILS

THE RESULT

Sandwiched between soaring granite mountains and a busy maritime harbour, the Nouvobanq office building is located amongst old Colonial/Creole style buildings situated in the bustling port of Victoria.

The Nouvobanq is an impressive, state of the art building complementing the surrounding corporate infrastructure on the stunning island of Mahé. By offering high levels of clarity, safety, security and impact resistance without the distortion often associated with thick glass, SecurView™ is the ideal and most effective solution; the perfect partner for both Nouvobanq and the NuPress glazing system.

With a brief to provide high levels of security, impact resistance and light transmission across a range of applications within the bank, over 80 panels of 13.52 mm and 21.52 mm toughened custom laminated SecurView™ were supplied to the site over a five month period. Utilising an interlayer which is four times thicker than standard laminated glass, SecurView™ appears as a clear 40

transparent wall, offering excellent levels of resistance to attack from potential intruders.

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SecurView™ glass panels enhance the visual aesthetics of the building whilst the key features of improved safety, strength and thermal resistance perfectly meet the specifications of this high profile and security sensitive public building. SUMMER 2019

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CASE STUDY

WINDOWS & GLASS

PROJECT

Nouvobanq Head Office, Seychelles

ARCHITECT Architects Studio in association with Tirant Associates BUILDER

Laxmanbhai & Co

FAÇADE ENGINEER

NuPress

PRODUCT 13.52 mm SecurView™ Custom Laminate 21.52 mm SecurView™ Custom Laminate 19 mm EnviroClear™ TufGlas™ APPLICATION BUILTVIEW

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External curtain wall, internal glass fins, internal balustrades and internal lift shaft. 41

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This manufacturer certifies that this product was designed to conform with AS2047. The design performance has been verified by a NATA accredited test laboratory. This manufacturer is a member of the AGWA Accreditation Program.

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WINDOWS & GLASS

TECHNICAL

NCC2019 SECTION J: ENERGY EFFICIENCY & WINDOWS Section J (Volume 1) of the NCC has been substantially reformed, effectively creating a completely new methodology for calculating whole of building energy usage. Performance targets for windows and walls were previously considered independently in NCC 2016, but have been amalgamated, and consequently are now considered together as part of the building envelope.

he prediction, or assessment, of thermal efficiency of windows and doors is a complex process. The reporting of which, at least under the Window Energy Rating Scheme (WERS), is based on standardisation to provide apples-forapples comparative analysis of different products. However, the reported values are not necessarily indicative of real-world performance as there are many variables that determine the actual performance characteristics of a window or door in-situ – not least of which is the size of the window or door, and the relevant window-to wall ratio in any given building. In many ways, this program is analogous to the methodologies used in reporting fuel efficiency in the automotive industry, in that the reported fuel efficiency is based on a standard driving pattern. It is well understood that a Toyota Prius driven like a race car will achieve a lower fuel efficiency than a Ford Mustang driven conservatively, despite the obvious differences in engine capacity and vehicle weight. The standardised method for assessing fuel efficiency assumes a ‘normal’ driving style for city driving and open road, and returns an averaged rating. These values will not necessarily reflect real-world performance.

Another notable change in the methodologies of the new 2019 Section J is that the former provisions for walls (J1) and for glazing (J2) have been combined into Part J1 with target requirements specified for the ‘total façade’. The construction of walls and glazing are a major contributing factor in the overall thermal performance of the building and, consequently, window systems are now considered as an integral part of the total façade. The window to wall ratio, or total glazed area as a fraction of the façade, becomes a key metric in determining the overall performance of the façade. The Performance Requirements in NCC 2019 have been largely re-defined, with specific measurable objectives introduced to cap total energy usage for conditioned spaces to within prescribed limits depending on the building classification. JP1 ENERGY USE A building, including its services, must have features that facilitate the efficient use of energy appropriate to: (a) The function and use of the building; and (b) The level of human comfort required for the building use; and (c) Solar radiation being: (i) Utilised for heating; and

Whilst it is true to say that a Toyota Prius has superior fuel efficiency when compared to a Ford Mustang, it is not appropriate to infer this will be the case in all circumstances under real-world conditions.

(d) The energy source of the services; and

The WERS method of reporting energy efficiency is built on these same principles – that modelling must be undertaken based on certain assumptions, namely standard sizes and configurations so as to provide meaningful comparisons between one window and another.

(f) For a conditioned space, achieving an hourly regulated energy consumption, averaged over the annual hours of operation, of not more than:

The conundrum this introduces however is how to extrapolate this data to predict real-world performance, or ‘at-size’ ratings. In the residential space, this has been managed by an algorithm in the National Home Energy Rating Scheme (NatHERS) software which takes the WERS data and extrapolates individual window performance based on size, glass to frame ratio, and a small set of other variables. However, in the commercial space, the methodologies used are far less regulated and substantially more variable.

A COMPLETELY NEW METHODOLOGY WORDS Russell Harris

of a building serve as a key driver in determining its energy use. Buildings that are predominantly day-time usage, such as shopping centres, offices and most retail and commercial spaces, use energy very differently to buildings which are predominantly night-time or mixed usage, such as multiple dwellings (Class 2 common areas), hospitals, and short-term accommodation.

The National Construction Code (NCC) of 2019 was published on 1 February 2019 and, subject to state and territory transitional arrangements, adopted on 1 May 2019. One of the most notable additions to the NCC impacting the window and door industry is the new provisions under Section J in Volume 1, commercial buildings in Classes 2 - 9.

(ii) Controlled to minimise energy for cooling; and (e) The sealing of the building envelope against air leakage; and

(i) For a Class 6 building, 80 kJ/m2.hr; and (ii) For a Class 5, 7b, 8 or 9a building other than a ward area, or a Class 9b school, 43 kJ/m2.hr; and (iii) For all other building classifications, other than a sole-occupancy unit of a Class 2 building or a Class 4 part of a building, 15 kJ/m2.hr.

MORE INFORMATION AGWA recently published a Technical Fact Sheet explaining these changes in more detail and this is available on the ‘Members Resources’ section of our website. Visit www.agwa.com.au and log in to download the PDF.

The new Section J provisions introduce a number of factors and substantial changes in how building energy usage is modelled. Firstly, and perhaps most significantly, the usage patterns

The ABCB have published a new handbook on Energy Efficiency Provisions of NCC Volume One. The handbook has a practical focus which enables users to understand the policy objectives and the technical basis of NCC requirements. The handbook consists of a range of examples requiring different design and assessment tools along with a detailed instruction on Façade Calculator, including worked examples.

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ISSUE 02

TECHNICAL

WINDOWS & GLASS

AGWA TECHNICAL UPDATE Amendment 1 of Australian Standard (AS) 44201.1 Windows, external glazed, timber and composite doors – Methods of test Part 1: Test sequence, sampling and test methods was published on 8 October, 2019. The amendment enacts a number of changes to the Standard, including redesignating the Standard as an Australian Standard, removing the joint AS/NZS designation; correcting a previous oversight in the pre-loading pressures introduced in the last revision; and clarifying requirements for laboratories to demonstrate compliance with AS ISO/ IEC 17025 General requirements for the competence of testing and calibration laboratories. Download the Amendment from the Standards Australia website: www.standards.org.au

AS 1288 PROJECT PROPOSAL In September, AGWA formally submitted a project proposal to Standards Australia to revise AS 1288 Glass in buildings – Selection and installation. The proposed scope includes: • New test method for glass balustrades, particularly for spigot supports and stand-offs (point fixed glazing). • Assess/resolve loading requirements for glass balustrades and overhead glazing. • Expand Section 6 provisions to include three-sided and cantilever support. • Inclusion of informative information in respect to post breakage performance of materials involved. • Include new diagrams for Section 6 to assist interpretation for users. • Resolve ambiguity and clarify requirements for loading requirements to interlinking handrails in glass balustrades. • Update references. • Update Section 1 to reflect the introduction of new material. • Update changed sections to adhere to NCC drafting protocols (i.e. Sections 1, 6 and 7 only).

NCC 2019 AMENDMENT 1 The Australian Building Codes Board published Amendment 1 to NCC 2019 for public comment, which introduces a number of changes relating to: • Enhanced fire safety measures for early childhood centres in high-rise buildings. • A defined term for ‘building complexity’ to be used to identify buildings for which increased supervision of design and construction is appropriate through subsequent 44

initiatives being developed in response to recommendations of the Building Confidence report. • Provisions that set out the process to be followed, including the creation of a Performance Based Design Brief, to improve the quality and clarity of Performance Solutions for both approval and auditing purposes. This is also in response to recommendations of the Building Confidence report. • Clarification of existing concessions for low-rise Class 2 and 3 buildings. • Reference to a new Technical Specification for the permanent labelling of Aluminium Composite Panels. • Minor corrections. Most notably, the amendment introduces changes in the governing requirements of Part A2.2 which are relevant to many in our industry with regard to Performance Solutions. The new provision under Part A2.2 Clause 4 is as follows: Where a Performance Requirement is proposed to be satisfied by a Performance Solution, the following steps must be undertaken: (a) Prepare a PBDB in consultation with relevant stakeholders. (b) Carry out analysis, including modelling and/or testing, as proposed by the PBDB. (c) Collate and evaluate results from (b) against the acceptance criteria in the PBDB. (d) Prepare a final report that includes: (i) All Performance Requirements and/or Deemed-to-Satisfy Provisions identified through A2.2(3) or A2.4(3) as applicable; and (ii) Identification of all Assessment Methods used; and (iii) Details of steps (a) to (c); and (iv) Confirmation that the Performance Requirement has been met. Performance-based design brief (PBDB), means the process and the associated report that defines the scope of work for the performance-based fire safety engineering analysis, and the technical basis for analysis, and the criteria for acceptance of any relevant Performance Solution as agreed by stakeholders. This new clause is consistent with the previously published guide to Performance Solutions, however as this was previously only a guide, it may (in many cases) have been considered non-mandatory. The new provisions introduced in Amendment 1 will make the process and documentation compulsory. More Information: The ABCB have ISSUE 02

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published a guide to developing Performance Solutions. This document outlines a process to assist practitioners with the development and approval of Performance Solutions.

TECHNICAL FACT SHEETS NCC 2019 SECTION J The new Section J provisions introduce a number of factors and substantial changes in how building energy usage is modelled. Firstly, and perhaps most significantly, the usage patterns of a building serve as a key driver in determining its energy use. The construction of walls and glazing are a major contributing factor in the overall thermal performance of the building and, consequently, window systems are now considered as an integral part of the total façade. The window to wall ratio, or total glazed area as a fraction of the façade, becomes a key metric in determining the overall performance of the façade. Whilst there are many variables in determining the likely impact on glazing in buildings, it should be noted that the changes to Section J in 2019 represent the most substantial reforms to energy efficiency in commercial buildings in nearly a decade, and represent an increase in stringency that is likely to considerably increase demand for high performance window and door products and spectrally selective glass options. CONDENSATION MANAGEMENT Condensation is becoming much more of a concern in recent years. New technology and improvements in the thermal performance of buildings means today’s homes are becoming more air tight and excess humidity in the air can be trapped inside. Typical domestic activities such as cooking, bathing, showering, drying, high occupancy, high indoor plant concentrations, uncontrolled moisture ingress and domestic appliances such as gas fired stoves, burners and heaters all have an effect on relative humidity level and therefore the potential for condensation within the building. Bathrooms, kitchens and other areas where humidity levels are high are particularly susceptible. In order to control condensation, consideration should be given to improving the ventilation in these areas. The Condensation Fact Sheet provides a number of useful tips for builders and homeowners to address and manage the effects of condensation. Technical Fact Sheets can be downloaded from the members resources section of our website – www.agwa.com.au For more information, contact Russell at technical@agwa.com.au or on 02 9498 2768. BUILTVIEW

WORDS Russell Harris

AS 4420.1 AMENDMENT 1

TECHNICAL

WINDOWS & GLASS

IGMA UPDATE

COMPLIANCE OF INSULATED GLASS UNITS MARK COLLINS Committee Chairman, Insulated Glass Manufacturers Affiliation

here have been increased levels of interest from within IGMA regarding the mandatory requirements for Insulated Glass Unit (IGU) compliance within the current glazing, window and construction codes. It is important to clearly summarise the current compliance position. The Standard for the selection and installation of glass into buildings in Australia is AS 1288-2006. This Standard was first referenced in the Building Code of Australia in 2006, and continues to be a primary referenced document particularly for deemed-to-satisfy (DTS) solutions for the glazing industry. Windows and external glazed doors in buildings are covered in AS 2047-2014, which in turn requires glazed panels to be compliant to AS 1288-2006. AS 2047 was also referenced in the Building Code of Australia in 2004. Lastly and importantly, the Standard for IGUs is AS/NZS 4666-2012. AS/NZS 4666 is referenced directly by the glass and glazing Standard AS 1288-2006, both as a normative reference within the Scope (Part 1.3) and also as a mandatory requirement of the materials section, Clause 2.1.5

AS 1288-2006 SECTION 2 – MATERIALS EXCERPT 2.1.5 Insulating glass units Insulating glass units shall comply with AS/NZS 4666. The use of the word ‘shall’ means that this a mandatory requirement. To comply with AS 1288-2006, insulated glass units must be compliant to AS/NZS 4666-2012. This is unambiguous. As further background, AS/NZS 4666 was substantially re-written in 2012 to include long term testing and a regular regime of daily in-house testing in line with European and North American standards around IGU manufacture. This requirement means that compliant

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IGU manufacturers have their IGU products regularly subjected to long term accelerated testing carried out by suitably qualified and independent testing facilities. In addition, IGU manufacturing processes must include daily factory floor checks covering the mix and adhesion of sealants, moisture absorbance properties and other checks on the components used to make IGU products. This is set out clearly within AS 4666-2012.

IGMA COMMITTEE Announcing the recently elected members of the IGMA committee. MANUFACTURING MEMBERS Mark Collins, AGG - Chair Jim Buchan, SOLOS Glass - Vice Chair

We recognise these requirements need a major investment, both in the long term testing and in resourcing manufacturing staff with the skills and processes required. It is also a major commitment to ensure the industry provides world standard IGU products and warranties that are a match to overseas counterparts.

Jamie Rice, G.James

With the recent amalgamation of the glass and window associations into AGWA, the importance of compliance and pressure from within our own industry association has never been greater and the timing never better. IGMA have a commitment that all manufacturing members of IGMA must be compliant, with all members to have testing commenced and finalised within the next calendar year.

Simon Ianni, LiSEC

IGMA is fully supporting IGMA members with technical assistance and also substantial testing rebates to help offset some of the significant compliance costs. We are also in a position to assist potential new members who recognise the potential difficulties that window fabricators and glaziers may encounter if their IGU supplier does not have a compliant product to install.

Do you require compliance to AS 46662012 within your project specification?

Peter denBoer, Jason Windows Michael Gleeson, Glassworks (Aust.) (One vacancy exists) AUSTRALIAN SUPPLIERS & AGENTS Sandro Ianni, Elegant IG

Anthony Breach, George Fethers (One vacancy exists)

Is your current IGU supplier compliant?

We look to the wider glass and window industry to support compliance, and if not doing so already, begin insisting on verification of compliance to AS 4666-2012. This is an industry that can have a large impact on the energy efficiency of a building design and there is an increased reliance on IGU products to meet the energy efficiency measures. IGMA has long represented manufacturers of insulated glass units and allied suppliers and will continue to take the lead within the industry to ensure that it is supported and can learn from both local and international experience in products and manufacture to continuously improve.

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NEWS

WINDOWS & GLASS

ALUMACH OPENS EXPANSIVE NEW SHOWROOM

ALUMACH opens expansive new showroom showcasing fully integrated machinery and software systems in Melbourne, Victoria.

or over twenty-eight years, ALUMACH have been supplying machinery solutions for aluminium window and door manufacturers in the Australian market. Partnering with leading European brands such as EMMEGI from Italy, owners Len and Adrian Dinale have remained focused on their aim to provide world-class fabrication equipment to Australian manufacturers to increase efficiency and reliability. As long-time supporters of Australianbased manufacturing, Len and Adrian are passionate about optimising their customers’ production outputs to increase the sustainability and highquality finishes of locally produced products. As global factors continue to put pressure on local manufacturing, the team at ALUMACH have remained focused on anticipating their customers’ needs and helping them build a robust manufacturing business. This is done through consulting, equipment supply, software and after-sales service. ALUMACH have curated a range of leading European brands to provide an end to end solution for aluminium and

uPVC window and door manufacturers. A skilled team is based around Australia to help create customised solutions for fabricators across the country. This customer focused approach has seen ALUMACH recently expand their range to include glass machinery. ALUMACH are happy to announce they are now the proud Australian dealer for Italian brands KERAGLASS and DENVER glass machinery. This means ALUMACH can offer efficient, reliable glass solutions for tempering, printing, laminating, washing, milling, drilling and polishing glass. “We now offer a complete aluminium, uPVC and glass machinery solution for window and door manufacturers in Australia”, says Adrian. “We pride ourselves on supplying hi-tech, highperformance and reliable solutions complete with fully integrated software systems to optimise productivity”. The ALUMACH team are passionate about their customers and this passion is displayed in their knowledge, skill and professionalism. With customers in mind, the ALUMACH team have invested in a new, larger premises with

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a fully equipped showroom. Located in Melbourne’s northern suburb of Thomastown, ALUMACH’s headquarters are strategically placed close to the airport for interstate visitors. Sales Manager Davide Giaccotto says, “We have expanded our showroom to give our customers the opportunity to see and experience our machinery and systems first-hand to understand the benefit they can provide to their businesses.” “We have invested in one of the largest showrooms for aluminium and glass machinery solutions in the country. Our aim is to demonstrate to our customers how our integrated systems can streamline their production and increase output. This will ensure their businesses continue to thrive in Australia”. For more information on ALUMACH’s range, or to make an appointment to tour the showroom located at 42 Goodyear Dr, Thomastown VIC 3074, please contact ALUMACH’s Sales Manager Davide Giaccotto on 03 9846 2790 or email davide@alumach.com

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NEWS

WINDOWS & GLASS

AGWA WELCOMES MELISSA BAKER, KELLIE WARDMAN & ANN SWINNEY TO THE TEAM

e would like to take this opportunity to introduce AGWA’s new staff who joined the organisation in October.

MELISSA BAKER NATIONAL TRAINING & SAFETY MANAGER Melissa has been working in the training industry for more than 20 years, most recently in the VET sector at TAFE NSW. She has a wide range of training and management experience across a variety of sectors, including in a head teacher capacity. In particular, she will work with our industry subject matter experts to develop our new workshop and online training resources. What are your hobbies outside of work? My most recent hobby is backyard bee keeping. I have a single hive in my backyard and love watching the ladies pollinate the gardens of my neighbourhood. My first batch of honey is still quite a few months off yet but I’m looking forward to fresh honey from my own bees. Other than that, I am a mother to three very active children so they keep me very busy on evenings and weekends. I also enjoy cooking and being creative in the kitchen. What movie is among your all-

time favourites? I am a big fan of the Guardians of the Galaxy and the Avengers movies. Though, the (arguably?) best movie of all time is still Princess Bride which we saw again at the Blacktown Drive in just a few months ago. Still a classic 30 years later! What is your favourite travel destination? My favourite travel destination would have to be the Amalfi Coast of Italy. The food, the coffee, seaside bars - what more do you need? What is your favourite quote or life motto? “It never hurts to keep looking for sunshine,” Eeyore.

KELLIE WARDMAN GRAPHIC DESIGNER/ ADMINISTRATOR What are your hobbies outside of work? Illustration is a big hobby of mine. I am truly a happier person with a pencil in my hand. I think I got it from my mother. She is an insanely talented illustrator and I have learnt a lot from her. For me, Illustration is the best way to de-stress. Hiking is another one. Why did you choose this career path?

Graphic Design as a career path was an easy choice for me. I am often immersing myself in creative projects. So this line of work indulges my natural urge to design. It allows me to be creative but also challenges me to think outside the box and solve problems with creative solutions. I haven’t been in the industry long, but am more motivated than ever to learn and develop my skill set. What is your favourite quote or life motto? “However bad life may seem, there is always something you can do and succeed at. Where there's life, there's hope,” Stephen Hawking. What movie is among your alltime favourites? I am a sucker for cheesy romantic movies, so I would

have to say ‘The Notebook’. I loved the story line and loved the actors.

ANN SWINNEY ACCOUNTS OFFICER Why did you choose this career path? I like to help people and wanted a role where I support others. What is the most rewarding part of your job? Being able to help my colleagues to achieve our goals. Where do you hope to see yourself in five years? The world changes so quickly in this day and age so it’s hard to predict. What I do know is that it will involve helping people. What are your hobbies outside of work?

SOFT TECH WELCOMES DEREK NEUSCHULZ

I like to keep fit so I swim, ride my bike and do Pilates.

I am a trained remedial massage therapist.

Do you have any hidden talents?

oft Tech is pleased to welcome Derek Neuschulz as Technical Product Specialist, joining our Support & Training Team!

What TV series is among your all-time favourites?

Many of you may already know Derek as he is known in the industry for having a passion for developing system software. In his previous role, Derek led a team to produce one of the signature V6 databases which is today used as a benchmark in the Australian marketplace.

‘Pride and Prejudice’. It is my favourite book and I love this adaptation of it. When they make a movie about your life, who do you want to play you?

"Over the term of my career I have seen many changes in the V6 software and I am very excited to now be part of the Soft Tech team" says Derek.

Emilia Clarke

Derek has over 15 years’ experience in programming V6 databases and we're super excited to have him on board!

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ISSUE 02

01 AGWA Staff (left to right): Ann Swinney, Kellie Wardman and Melissa Baker. SUMMER 2019

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ENSURE BUILDING SAFETY IN HIGH WINDS Doric launches DN9000 the latest evolution in the world's only selflatching multi-point window system

ith the Bureau of Meteorology (BoM) reporting severe and damaging wind gusts, as well as issuing ongoing weather warnings1, it is important for building developers and architects to consider the safety and performance of their windows. In addition to the high winds causing uncomfortably chilly weather, they also pose a hazard, especially for buildings with awning windows, as open windows can flutter in highwind situations, causing them to dislodge. 1

In response to Australia’s extreme weather and the growth of high-rise commercial buildings and vertical living spaces, leading door and window hardware specialist Doric launches the DN9000, the latest iteration of the world’s only self-latching multi-point window system. Like its award-winning predecessor, the DN8000, the DN9000 system holds the window open, only releasing it under high wind loads. The window then falls under its own weight and is caught by the self-latching device, holding it shut to avoid wind damage. The handle is then operated to release the window when the weather improves. “The DN9000 provides an innovative solution to window safety in high wind areas, which is especially important

01 to high rise properties and homes,” says Mike Alchin. “The updated system improves upon the reliability and performance of the DN8000.” Manufactured from high yield 304 and 316 stainless steel, which is corrosion free, the smart window system is made to last. Available in white, silver and black to suit modern home styles, the DN9000 is also designed with one-way and two-way opening options with top and front mounted

handles as required. There is definitely more to keeping a property safe and energy efficient than bricks and mortar. With the type of weather that Australian buildings are subject to in winter, it is worth investing in the small things that make a big difference. For further information, please visit www.doric.com.au

7News (2019). Sydney Airport flights cancelled or delayed as strong winds continue. Retrieved from https://7news.com.au/ weather/sydney-airport-flights-cancelled-or-delayed-as-strong-winds-continue-c-442857

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ISSUE 02

SUMMER 2019

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SUMMER 2019

BUILTVIEW

WINDOWS & GLASS

PRODUCTS

VENTUS PLUG AND PLAY WINS DESIGN AWARD

eading Australian hardware manufacturer, Doric has won the coveted ‘Most Innovative Window System’ award in the AusFenEx19 Design Awards, for the Ventus Automated Plug and Play system. This marks the fifth occasion Doric has won the sought after title, which recognises creative and original products that specifically take into consideration issues relevant in today’s market, including solar, thermal, noise, security and environmental factors. The Ventus Automated Plug and Play system, a collaboration between Doric and Ventus, developed to penetrate the Doric market, is a simple to install 24V control system that enables louvre and awning chain winders to be controlled via wireless controls. Suitable for residential and commercial applications, the automated hardware system can run up to eight windows on one controller with an infinite number of remotes. “There is no doubt the Ventus Automated Plug and Play system is a deserving winner. We are so very proud of this product and are thrilled to receive this recognition,” said Niels Verhaar, Product Manager – Louvres, Doric Products. “When briefing the design team, we knew we wanted a simple to use ‘plug and play’ technology as a true retro option. The automated control system caters to multiple window types and that most importantly allows the window fabricator to maintain control from fabrication to installation,” explained Niels. “Far too many times we were hearing about window fabricators needing to outsource to an electrician or like. “The Ventus allows the architect to specify a system that the fabricator can then install, commission, and automate with ease, with no external support required. The fabricator then retains their role as window expert, BUILTVIEW

meaning the end result and the sale revenue belongs to the fabricator alone.” Through the use of quick connector plugs and the wireless controls, the system provides for an easy way to automate multiple openings, including those that in the past may have been considered inaccessible. By providing greater flexibility in access and control, combined with the systems automated response to environmental factors, including wind, rain, changes in light, smoke and humidity, Doric has ensured the end user greater influence over airflow and temperature in turn lowering power usage and costs while also benefiting the environment.

“Proper ventilation is vital to healthy and comfortable living spaces. The Ventus Plug and Play takes this one step further by using external signals from the wind, light and rain sensors,” said Niels. “It allows us to gain greater control of the space, how we vent and how we protect against the elements. The system takes charge of this control even if you’re not there. The perfect harmony between technology and nature.” Through the use of additional accessories like the humidity and/or AC sensors, the windows can close when the air-conditioning is activated or, once the room reaches a predetermined temperature, the windows can be reactivated to open again and take benefit of ventilation and airflow. “At Doric we are constantly working to raise the bar for the industry, our focus is on innovation and how we can produce new or improve existing products to create new solutions using the latest technologies, the Ventus Plug and Play system is no exception. This is the Doric difference,” explained Tom Arciuli, Marketing Manager, Alchin Long Group. The Ventus Plug and Play system is manufactured using ISSUE 02

02 the highest quality materials and rigorously tested above and beyond Australian Standards. Components of the Ventus Automated Plug and Play system have been cycle tested to 30,000 cycles, matching the life-cycle of the building. Over the last 18 months, Doric has specified and implemented the Plug and Play system to select buildings and residential properties around Australia with great success, with the system also being installed in several countries, including the Philippines and Fiji, with projects underway in Malaysia. “We have worked tirelessly to have the product

specified internationally and domestically, with several installs overseas, plus many exciting opportunities locally that will allow us to further grow market share,” said Niels. “In Australia we have been heavily involved in specifying and creating a system for the NDIS scheme, whilst we are also working on smoke ventilation windows, and tailored systems for commercial schools and office spaces.” The Ventus plug and play system is compatible with Building management systems, CBUS, smoke detection and fire services or is a perfect standalone control system.

01 Ventus Automated Plug and Play installation in an NDIS Specialised Care House. 02 Left to right: Tom Arciuli, Marketing Manager, Alchin Long Group, and Niels Verhaar, Product Manager - Louvres, Doric Products. SUMMER 2019

PRODUCTS

WINDOWS & GLASS

FLEXIBILITY & SPACE COOLING BROS VETROSTAX

01 VetroStax centre stack arrangement. 02 VetroStax end fold arrangement.

lexibility and space are essential in modern architecture as the trend for open plan design shows no sign of subsiding. When implemented effectively, open plans can transform a maze of enclosed areas into an inviting accessible space, enhancing its feel and atmosphere. Shifting between inside and out should be simple and effortless. It is key for this transition to remain smooth as protection from the outside elements and ever changing temperatures must still be maintained. Consumer buying behaviour has a direct correlation to emotions in retail settings. Therefore, a cramped and cluttered store is less likely to induce the same sales as an open plan space. Not only should this be noted inside the store, but the shopfront itself, as window displays and entrances can act as a visual merchandising strategy. The ideal solution to the open plan design of any commercial

02 or residential project is Cooling Brothers VetroStax. Setting a new benchmark for frameless, weather proof glass wall design, the elegant simplicity of frameless glass delivers a sophisticated architectural style. Whether open or closed, VetroStax doors deliver uninterrupted views across wide spans effortlessly opening up an area and allowing it to breathe. The VetroStax system is top supported with structural headwork and suspension brackets, eliminating the need for channel or framing along the floor. Aluminium upper and lower rails are mechanically fixed to the glass for extra strength and are compatible with a range of different thicknesses. Larger panels slide effortlessly along a specialised track and a single pivot door is installed at one end for ease of access. All panels stack away neatly into several different configurations leaving a minimal footprint

03 and can even be hidden away behind a false wall. CENTRE STACK • Single trolley suspension folding panels hinged in ‘floating pairs’. • Single track keeps overhead support simple. • Panels stack 50 per cent inside and 50 per cent outside. • Stack internally or externally with a maximum of two pairs hinged together. END FOLD • Single trolley suspension with hinged folding panels. • Single track keeps overhead support simple. • Panels stack perpendicular to the main track.

03 VetroStax side stack arrangement.

individual sliding panels. • High weight capability. • Stack internally or externally. • Panels stack perpendicular to the main track. When closed VetroStax becomes a weather resistant a barrier to the outside locking down together for safety and security. Multiple glass types grant the ability to customise any project and improve its thermal or acoustic properties. All frameless systems are certified to AS 2407, the Australian Standard covering residential fixed windows for structural and wind/water penetration. To open up your next project to the flexibility and space of VetroStax, call Cooling Bros on 08 6104 1777.

• Stack internally or externally with a six leaf maximum hinged together. SIDE STACK • Dual trolley suspension with

TOPAZ THERMALLY BROKEN HORIZONTAL SLIDER

ighly efficient, thermally broken windows allow you to future proof your building against ever rising energy costs. With changes to mandatory energy reporting on the drawing board, thermal efficiency is a serious consideration for architects, energy raters and homeowners. Jewel Sashless Topaz sliders can reach a U-value as low as 3.3 and are designed to maximise daylight with a sleek ‘sashless’ look. Topaz sliding windows are available in a range of configurations to suit your needs in both kit form and a Victoria wide supply and installation service.

A recent analysis using the online AGWA Efficient Glazing calculator of a small installation in Carrum Downs, Victoria, returned a potential $600 saving on energy bills per year to the end user as well as 591 kg CO2 saving per year. These sliding windows can be installed into a range of thermally broken fixed light frames, including framing systems from AWS, Alspec, Capral and of course, classic timber frames, just to name a few. Jewel Sashless Windows constantly look for ways to improve the best available thermally efficient sashless windows to our customers. ISSUE 02

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Get in touch with Jewel Sashless Windows on 03 9770 8708 or info@jewelsashless.com.au. BUILTVIEW

PRODUCTS

WINDOWS & GLASS

AGG EXPAND TECH SUPPORT TO INDUSTRY

n direct response to increased consumer demand for solutions to address unwanted sound, including noisy neighbours, traffic, swimming pool pumps, industrial noise and aircraft, the Australian Glass Group (AGG) developed their high performance acoustic laminate product - Audioshield™. The AGG Audioshield™ glazing system features a specialty high-performance interlayer for superior sound reduction against a wide range of noises and can be custom-made to suit your individual requirements. Available as a single system or within an insulated glass unit, the extensive range of acoustic performance also comes with the security and protection of A-Grade laminated safety glass.

AGG have recently expanded their technical support services to ensure that the right glazing system is used to secure the correct outcome for both residential and commercial buildings. “When it comes to eliminating noise, the solution needs to be tailored to the type of noise you want to block,” says Mike Ward, National Marketing and Business Development Manager, AGG. “Correctly identifying the offending noise is critical, then establishing if it’s a low base type noise (low frequency) or a high treble type noise (high frequency) – both call for different glazing make-ups to provide the correct solution for maximum effectiveness.” AGG’s technical support team can advise

on how to measure the Decibel (dB) rating, Weighted Sound Reduction Index (Rw), and the Hertz (Hz) value (the unit for measuring frequency) across a full spectrum of frequencies from low to high. “Unwanted sound is an intrusion in every home or commercial office space, often severely impacting on occupants wellbeing and comfort. Whether it is your bedroom or office, our technical support team can provide valuable advice to ensure the correct specification,” said Mike, “AGG Audioshield™ can provide the solution.” For more information, contact the Australian Glass Group on 1300 768 024 or info@agg.com.au or visit agg.com.au

DECO AUSTRALIA UNVEILS BRAND NEW RUST-LOOK FINISH Bring a raw, industrial style to your next design project with DECO Australia's new Rust-Look finishes.

rom edgy urban designs to classic country chic, DECO Australia’s rust-look finishes provide a realistic, weathered steel finish. The aluminium finish is available in four instantly natural looking rust colours – no waiting for steel to slowly oxidise, and DECO’s sublimated imaging technology means there is no colour run off or staining.

BUILTVIEW

The innovative Rust-Look finish range is perfect to replicate a weathered steel façade or decorative rusted panel. However, the finish’s biggest asset is its versatility. It can be applied to most aluminium profiles, meaning custom light-weight designs can be achieved easily. Think rust-look batten walls for creative screening, weathered flat sheet panels for comprehensive covering, or perhaps a rusted edging for a more subtle design accent. Meika Doonan, General Manager of DECO Australia, said the new rust-look finishes have been developed to give architects and designers

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the chance to extend their designs further. “When the finish is applied to lightweight aluminium, whether DECO’s profiles or any other extrusions, the design opportunities are endless. There really is the ability to create some truly inspiring architecture with these new rust-look finishes. Imagine the next generation of designer windows and doors featuring these fabulous and innovative finishes.” The Rust-Look aluminium finish is created with DECO’s Super Durable™ powder coating and a rust effect image that is baked into the powder to create the

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hard-wearing and realistic rusted finish - suitable for both exterior and interior applications. Non-combustible, UV-resistant, marine grade and certified to Australian Standard 3715 for architectural powder coating, all of DECO’s aluminium finishes are made in Australia for Australian conditions. Part of the DecoVogue collection, the new Rust-Look finish joins the range’s popular concrete, marble and granite finishes. For more information about DECO’s new Rust-Look finish, visit www.deco.net.au or call 02 9603 1888.

PRODUCTS

WINDOWS & GLASS

VARIABLE HYDRAULIC SPEED DIAL FOR PRECISION INSTALLATION INTRODUCED ON ALL QUATTROLIFTS VECTOR GLAZING ROBOTS

uattrolifts has solved two big concerns that glaziers face when operating large glass lifting machinery. Glaziers are often concerned that the glazing robots are too jerky when micro movement is required during the final installation as well as how they will transport their machinery efficiently to site. The introduction of the Variable Hydraulic Speed Dial to all Quattrolifts Vector models allows glaziers to manipulate glass plates weighing upwards of 800 kg with millimetre precision, mitigating a large fear of damaging expensive glass

while also improving safety. For the machine operator, the Variable Hydraulic Speed Dial simply adjusts the sensitivity of the existing controls, which in most cases will solve a huge headache with tight installations where precision is crucial. This will prove to be a real bonus when glazing into top and side pocket channels as well as with reverse glazing. The Variable Hydraulic Speed Dial allows installers to work with greater confidence, safety and higher efficiency. The new Variable Hydraulic Speed Dial now comes standard on all Quattrolifts Vector models; Vector 400, Vector 400

Off Road and Vector 800. Quattrolifts also now provides the option of covered, lockable trailers for the full Vector range. The dual axle trailers come with a spring-loaded fold down ramp and a side entrance door allowing for tools to be securely stored. Installers will now be able to transport the Vector glass robot to site, enclosed securely within the trailer, then simply drive the robot off and on again once the glass installation is complete. For more information, call Martin Blackey on 0415 895 327.

STOP SLAMS AND FINGER JAMS WITH THE LATEST FROM ANTHONY INNOVATIONS

ilence the slam on security doors with Anthony Innovations’ new KWIKfit™ Soft Closer. The KWIKfit™ Soft Closer is the soft closing mechanism every security door needs. The first of its kind for the industry, it brings a premium feel to any door.

Through its unique design, the product reduces audible sound by engaging the door approximately 80 mm from the jamb and softly bringing it to a closed position. The KWIKfit™ Soft Closer has been designed to be easily fitted to most standard sliding security doors. The

product works with various head tracks and utilises existing standard lock punch tooling to create the closing mechanism insertion point. This enables fabricators and installers the opportunity to provide a premium offering to their clients with minimal installation effort. Once fitted at the top of the door, the non-intrusive closer sits unseen within the door frame. The guide wheel on the mechanism provides the same functionality as a top guide roller, enabling the security door to continue to perform as intended. The KWIKfit™ Soft Closer has been rigorously tested

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to 40,000 cycles and comes with a 7-year manufacturer’s warranty. Testing has proven the soft close protects other hardware by reducing the effects of regular shock impact. For optimal performance the product is sold in conjunction with Anthony Innovation’s high performance anticorrosion screen door rollers. Give a more premium feel to your sliding security doors and silence any slams with the KWIKfit™ Soft Closer. Contact Anthony Innovations directly on 03 9460 1166 to find out more or request a KWIKfit™ Soft Closer sample for testing. BUILTVIEW

WINDOWS & GLASS

A breath of fresh air at the press of a button Save time and money with our full range of easy to install window controls. • Introducing the AURA range of electric window controls

• Technical support is just a phone call away.

• Suits all Australia awning window proﬁles

• 2.5 x more force than our competitors.

• Quick and easy to install.

• Rain sensor.

No complex wiring required with a plug and play version available

(07) 3265 5771 specials@uniquewindowservices.com www.uniquewindowservices.com

BUILTVIEW

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SUMMER 2019

BMS/CBUS compatible.

Keeping you cool naturally

TRAINING

WINDOWS & GLASS

AGWA TRAINING 02

7 August 2019 WINDOW ESSENTIALS Sydney, New South Wales Michael Harris, Isabella Kelley, Keziah Macpherson, Chloe Staunton (Coastal Windows & Doors Pty Ltd); Natalia Lis (SchlegelGiesse); Alice Bonicelli, Rebecca White (Vitrocsa Australia Pty Ltd); Stewart Thurbon (Watson Glass Pty Ltd); Matthew Dunn (Yintec Australia).

24-25 September 2019 INTERMEDIATE FENESTRATION Brisbane, Queensland Robert Hill, Natara Mozer, Nicholas Murphy, Jaimie Stuart (Alspec); Clive Croudson (ASSA ABLOY Australia); Larissa McCollin (Capral Aluminium); Darryl Gayton (Dowell Windows); Jason Benseman (Lincoln Sentry Group); Rodney Redgwell (Lowes Glass & Aluminium); Sharon Koplick, Tony Valli, Bryce Keating, Neil King, Simon Langford, Ashlee Spence (Tweed Coast Glass); Andrew Rigby (Window Warehouse Mt Gravatt).

10-11 October 2019 INTERMEDIATE FENESTRATION Brisbane, Queensland Jeff Bauman (Allteck Windows & Doors); Steve Moorehouse (Architectural Window Systems); Albert Goh (Architectural Windows & Doors); Tina Lang (Big River Glass); Keeghan Sefton, Vanessa Tarrier (Bretts Architectural Window & Door Solutions); Paul Bright (Byron Glass and Aluminium); Reilly Bauer, Alex McMaster (Coast & Hinterland Glass & Aluminium); Rick Kruik (Cooloola Glass & Aluminium); Ryan Ebert, Lachlan Hicks (Hitec Glazing Pty Ltd); Ron Aim (Lifestyle Windows); Mike Bosson, Stuart Chambers (Patterson Glass); Leslie Mosley (SGA Architectural Window Solutions); Shaun Bennett (Superior Glass); Ben Huckle (Vision Solutions); Kyle Fuchs, Gary Hornigold (Window Design Solutions); Craig Hines (Window Makers).

16 October 2019 WINDOW ESSENTIALS Sydney, New South Wales Ian Wilson (Award Architectural Aluminium Pty Ltd); Lawrence Rowland (Elite Security Screens and Doors); Robert McMechan (G.James Glass Products); Kody Freeman (Langson Glass/Freemans Glass Pty Ltd); Sam Powell (Mint Windows and Door Solutions); Zain Zaidi (Proctor Group Australia).

ASÂ 1228 Training, 19 September, Brisbane, Queensland.

02 & 03

Intermediate Fenestration, 24-25 September, Brisbane, Queensland.

04 & 05

Intermediate Fenestration, 10-11 October, Brisbane, Queensland.

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BUILTVIEW