THE INDUSTRY MAGAZINE OF THE AGWA & NSSA ISSUE 03 AUTUMN 2020 MEMBER PROFILES THE WINDOW GUY 24 | SYDNEY GLASS 26 | DOWELL WINDOWS 28 | CLEARSHIELD 67 | LINCOLN SENTRY 70 | CASE STUDIES KINTROL 32 | SOLOS GLASS 34 | EVOLUTION WINDOW SYSTEMS 36 | GLASSWORKS 38 | INVISI-GARD 72
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Contents
36
ISSUE 03 AUTUMN 2020
COLUMNS
EDITOR’S NOTE
3
WORDS
7
LEGAL
What’s in a Day? Major changes to sick leave entitlements in landmark ruling.
Harry McDonald
11
BUSINESS
Don’t Leave Your Business at Risk
Gaby Zipor
12
Labour Shortages in the Australian Market
Alison Renwick
ECONOMY
Lending is a Risky Business
Geordan Murray
17
SAFETY
Bushfire Smoke Know your workplace health and safety obligations.
Melissa Baker & SafeWork NSW
19
BuiltView Magazine is a quarterly publication of the Australian Glass & Window Association and the National Security Screen Association. EDITOR Stephanie Grigg SUB-EDITOR Melissa Douglas DESIGN Stephanie Grigg
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Suite 1, Level 1, Building 1, 20 Bridge Street, Pymble NSW 2073 +61 2 9498 2768 admin@agwa.com.au www.agwa.com.au COVER IMAGE Evolution Window Systems, ‘Landmark Project for BMW & MINI’, page 36. Photographer: Martin Mischkulnig
EDITOR’S NOTE
N
ew year, new look. We have a lot packed into the autumn 2020 edition of BuiltView, with more Member Profiles, member Case Studies and Products than ever before. As part of our redesign, we will feature regular ‘Safety’ columns from Melissa Baker, AGWA National Safety & Training Manager, and new ‘Business’ columns from member contributors. ‘Screens’ also launches ‘Business Snapshot’ - a quarterly interview with an NSSA small business member. This issue also features a story by Eurobodalla Home Improvements who were badly affected by the New Years’ Eve bushfires. 2020 is set to be a bumper year for both Associations. Make sure to stay up-to-date with the AGWA State Chapters news and NSSA Events features. Both the Design Awards and the AGWA Industry Awards have launched. Start prepping your applications now as entries close Thursday, 30 April.
STEPHANIE GRIGG Editor, BuiltView Magazine CONTRIBUTORS Michael Amendolia, Maria Babic, Melissa Baker, Anthony Bialocerkowski, Donna Brookes, Anin Candrika, Wayne Cook, Jessica Cortis, Claudene Damianakis, Deb Deeth, Lucinda Dunn, Kylee Ellis, Kelly Gleeson, John Gofton, Shane Grice, Anthony Gunther, Russell Harris, Michael Henry, Jill Johnson Media, Ivan Kinsela, George Koutsoukas, Ainslie Liley, Steve Lygris, Helen Maniscalco, Gerard McCluskey, Harry McDonald, Martin Mischkulnig, Geordan Murray, Milan Nikolich, Edith Paarhammer, Alison Renwick, Jeff Rotin, Nicole Saccaro, Holly Schantz, Clinton Skeoch, Gary Smith, Dean Sorensen, Joanne Vayro, Jessica Veljanovska, Corey Vicary, Kellie Wardman, Manfred Wolfram, Samantha Wykes, Gaby Zipor.
ISSUE 03 AUTUMN 2020
BUILTVIEW
4
Contents
GLASS & WINDOWS AGWA STATE CHAPTERS
Updates from your state chapter committees.
22
MEMBER PROFILES
The Window Guy Keeping windows alive for longer.
24
Speed Cutting, Freefall & Sydney Glass
26
Dowell Windows 160 years of innovation, quality and service.
28
Smart, Environmental & Sustainable Kintrol
32
The Heart of the Village SOLOS Glass
34
Landmark Project for BMW & MINI Evolution Window Systems
36
Ivanhoe Abode Glassworks
38
TECHNICAL
AGWA Accredited Company Program
42
SAFETY
Workshop Safety When identifying hazards in an engineering factory or workshop, the following issues seem to come up repeatedly.
44
TRAINING
Glazing Ahead Female apprentice, Suseni Kuli, glazes the way to a successful career with TAFE NSW.
45
AGWA Courses in 2020
46
Fenestration Diploma Graduate Congratulations, Justin Cotterill.
46
CASE STUDIES
28
34
45 PRODUCTS
49
NEWS
57
DIRECTORY
61
SCREENS NSSA EVENTS
MEMBER PROFILES
CASE STUDY
Learn, Engage, Network Industry Forums & Training in 2020.
64
National Design Awards 2020
66
A Clear Choice for Security ClearShield
67
A New Outlook for Lincoln Sentry
70
Ascot House Invisi-Gard
72
67
BUILTVIEW
ISSUE 03 AUTUMN 2020
72 BUSINESS SNAPSHOT
75
NEWS & PRODUCTS
76
UNIQUE JOB
78
DIRECTORY
78
WE PERFECTED THE ‘EURO-GROOVE’ OPERABLE SCREEN LOCK OVER A DECADE AGO. Since 2009, Crimsafe’s design registered operable window security screens, featuring ‘Euro-Groove’ locking technology, have been a popular choice in Australian homes and apartments. Originating in European window systems over 20 years ago, this highsecurity cam-style lock operates neatly in the groove of the screen sash and frame. Crimsafe has installed thousands of the ‘in-swing’ and ‘out-swing’ units across the country, providing Ultimate security and protection, paired with practicality and a sharp architectural finish. Designed for convenient access to exterior window surfaces for cleaning, this innovative screening system also provides an option for egress in emergencies. Crimsafe has developed locking options that ensure these screens can be used to meet Fall Protection
Multi-point, high-security European locking cam.
requirements and makes the lock operation child-resistant. These unique features make the operable screens an excellent choice for in-swing installations in high-rise apartments, with the added benefit of allowing breezes to flow freely into living areas. The multi-point locking mechanism provides high levels of security from impacts, and the anti-jemmy ‘lip’ feature protects the lock and hinge mechanisms from jemmy attack. All fixings are concealed, and there is either face fix or reveal fit options. With all the benefits of the patented Ultimate security system, these are genuinely Australia’s strongest, most versatile and safest operable window screen solution. For more information visit crimsafe.com.au
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A W G A R U O Y T R O SUPP S R E B M E M R IE L P P U S AGWA SUPPLIER MEMBERS SUPPORT OUR INDUSTRY. LET’S GET TOGETHER AND SUPPORT THEM. Visit agwa.com.au/searchdirectory for your product and service requirments.
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Contents
WORDS FROM YOUR ASSOCIATIONS
JEFF ROTIN Chairman of the Board Australian Glass & Window Association
CLINTON SKEOCH CEO & Executive Director, Australian Glass & Window Association
MICHAEL HENRY Chairman of the Board National Security Screen Association
W
W
O
elcome to the autumn edition of BuiltView and our first magazine for the new decade. While I hope everyone has managed to have a restful and relaxing break over the Christmas period, I feel sure that we will have many readers who have been affected by the terrible and unprecedented fire events we have experienced over these past months. Our thoughts go out to all those affected in addition to the brave fire fighters who have worked so selflessly to protect lives and property. As is often the case, I know these events will give rise to a review of current practices and standards in terms of emergency preparedness, land management and building technologies. I am sure you will agree that glass and fenestration products have and will continue to play an important role in improving the safety of buildings in bushfire prone areas. As we kick off this new year, there continues to be a great deal of activity within AGWA in terms of energy efficiency and compliance matters, technical committees and state chapters. We look forward to a positive and proactive year ahead and hope that we will have the opportunity to catch up with you at one of many informative and social events planned for the year.
elcome to the first issue of BuiltView for 2020. While this year will be an exciting time for the industry it has commenced with an apocalyptic bang. Fires, floods, hail, dust, smoke and storms have wrought destruction on our natural environment, wildlife, homes and businesses, multiplied by the tragedy of lives lost. I know many of you have been helping in whatever way you can and I want to assure members that we are working hard to assist effected members in whatever way we can. On a lighter note, we are launching an exciting accreditation program that has taken the Associations’ previous programs, massaged and reinvented them into a robust program that incorporates the fundamentals of good business. The Accredited Company Program (ACP) reviews the business’ compliance with standards, safety and technical knowledge to provide a valuable differentiation for our members, and a viable platform on which to build government recognition of the high standards set by AGWA members. Read all about the new accreditation program on page 42 of this magazine. The Australian Building Codes Board (ABCB) has started the year with a long agenda for delivery of the NCC 2022. At this early stage, we envisage that there will be a large number of changes that will affect our industry and I can assure members that we are working hard to keep abreast of the issues and will advise and update everyone as things progress. In this second year of the AGWA, I am excited by what this year will bring. We are looking forward to all that we can achieve for our valued members. So jump on, tighten your seatbelt and let’s build a bright future for our industry during 2020.
ver the last year or so, mothernature has been challenging us with some truly devastating weather conditions. Unfortunately, these weather conditions have gone from bad to worse; starting with devastating droughts, then wild bushfires and now floods. Nearly every NSSA and AGWA member has been impacted by one or two of these extreme weather events. However, a few have been hit by all three. When is enough enough? We are a resilient bunch and there have been some amazing stories of help, support and perseverance. It is times like these that it‘s nice to be a part of a community that is happy to lend a hand when times get tough. So, let’s hope that mothernature has had her moment and that she settles down for the rest of 2020. At the NSSA, our agenda for the year is full. Kicking it off is our annual Auditors meeting in Sydney to review the AS 5039 compliance audit processes for our manufacturing members. This will be followed by our Marketing and Technical committee meetings and our first Board meeting. Later in the year we will commence our member events, for which there are a few changes since 2019. The biggest change since last year is that there won’t be a national conference this year. Instead, the NSSA will join AGWA at their state Gala Dinners, and at the New South Wales Gala Dinner on Friday 12 June, the NSSA will present our National Design Awards 2020. In addition, the NSSA will host our Industry Forums and Training Days around the country. All of these events provide a great opportunity to get involved, catch up with colleagues, share your thoughts and learn a little. Follow us on Facebook or LinkedIn, or visit our website at www.nssa.org.au to ensure that you don’t miss out and keep up-to-date on all things NSSA. National Design Awards nominations close on 30 April 2020.
ISSUE 03 AUTUMN 2020
BUILTVIEW
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9
Taras Vyshnya/Shutterstock.com
COLUMNS
IMAGE
19 LEGAL
What’s in a Day? Major changes to sick leave entitlements in landmark ruling.
Harry McDonald, Greenhalgh Pickard Solicitors
11
BUSINESS
Don’t Leave Your Business at Risk Important information on the new Whistleblower Legislation and updates to the Fair Work Information Statement.
Gaby Zipor, AB Phillips
12
Labour Shortages in the Australian Market Labour shortages in the marketplace have become a common discussion topic in more recent months.
Alison Renwick, Soft Tech Group
12
ECONOMY
Lending is a Risky Business A decade in pursuit of an ‘unquestionably strong’ financial system has created a highly restrictive lending environment that risks a further deterioration in home ownership rates and a range of inequitable social outcomes.
Geordan Murray, Housing Industry Association
17
SAFETY
Bushfire Smoke Know your workplace health and safety obligations.
Melissa Baker, Australian Window & Glass Association, & SafeWork NSW
19
ISSUE 03 AUTUMN 2020
BUILTVIEW
AUSTR ALIAN
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11
LEGAL
Columns
WHAT’S IN A DAY? Major changes to sick leave entitlements in landmark ruling.
‘NOTIONAL DAY’ VS ‘CALENDAR DAY’ HARRY McDONALD Solicitor & Associate Director, Greenhalgh Pickard Solicitors
T
he Federal Court handed down a landmark decision in August 2019 which will have major impacts on employees paid personal/carer’s (sick) leave entitlements.
WHAT IS PAID PERSONAL/CARER’S (SICK) LEAVE? The National Employment Standards (NES) in the Fair Work Act 2009 provide that employees (other than casual employees) are entitled to a minimum of 10 ‘days’ of paid personal leave per year. Put simply, the determination in this case is that employees are entitled to 10 days of personal leave regardless of the pattern of hours worked. Sounds easy enough, right? The Court itself commented in its opening paragraphs that, “For a provision expressed so simply, its interpretation is surprisingly complex.” Mondelez and the Federal Government have both been granted leave by the High Court to appeal the decision. In the meantime, the decision handed down in August remains current law.
WHAT IS THIS CASE?
Mondelez and the Federal Government agreed that an employee’s paid personal leave entitlement should be calculated using the ‘notional day’ construction. Under this method, an employee who works 36 ordinary hours per week, working an average of 7.2 hours per day over an assumed five-day working week, is said to work a ‘notional day’ of 7.2 hours. The employee is entitled to 10 days, or 72 hours, of paid personal leave for each year of service. If the employee takes a day of personal leave, the employee is paid 7.2 hours’ wages, and 7.2 hours is deducted from the employee’s accrued leave balance. On this basis, all employees who work the same average weekly ordinary hours are entitled to receive the same number of hours of paid personal leave. The Union’s preference for calculating paid personal leave entitlements is simply that a ‘day’ has its ordinary calendar meaning and an employee is entitled to be absent from work without loss of pay on 10 calendar days per year.
WHAT’S THE DIFFERENCE? The different methods can produce different outcomes for employees, most often between those who work consistent hours across 5 days and those who compress the same hours into less days.
In 2017, Mondelez (the employer) submitted a new enterprise agreement to the Fair Work Commission for approval to cover employees working at its Cadbury plant in Tasmania. The agreement as approved provided an entitlement to personal leave of 96 hours per year for employees working 12-hour shifts and 80 hours per year for other employees. In the course of approval, a dispute arose about whether the leave entitlements met the minimum ‘10 day’ requirement in the Fair Work Act.
If you have employees who all work 36 hours per week and some work 7.2 hours per day, five days per week, whereas others work 12 hours per day, three days per week, their entitlement to paid personal leave will be different.
As a result, Mondelez commenced proceedings in the Federal Court seeking to clarify the leave entitlements of two employees. Both employees worked three 12-hour shifts of ordinary hours per week, making them subject to the 96-hour personal leave provisions of the agreement.
Using the ‘working day’ method where each employee is entitled to be absent for 10 calendar days, regardless of the number of hours they would have worked on that day, the 7.2 hour employee would, over the course of the year, be paid 72 hours of paid personal leave, whereas the employee working 12
On the ‘notional day’ construction, each employee is entitled to accrue 72 hours of paid personal leave over a year; but the employee’s entitlements who works 7.2 hours per day will be used up over ten calendar days, whereas a 12-hour employee’s entitlement will be used up over six calendar days.
hours per day would be paid 120 hours of paid personal leave.
WHAT DID THE COURT DECIDE? The Federal Court rejected the arguments of Mondelez and the Federal Government and ultimately accepted the arguments advanced by the Union, albeit adopting a slightly different approach. The Court approved the use of the ‘working day’ method of calculating paid personal leave, where a ‘day’ is the portion of a 24-hour period that would be allotted to work. The law is now that a ‘day’ of paid personal leave is not based on an employee’s average daily ordinary hours worked in a week, capped at a maximum of 38 ordinary hours per week (or an average of 7.6 hours per day). While a day of leave could be converted into hours, how many hours of leave a ‘day’ will convert into will depend on how many hours are worked on the day the leave is taken.
WHAT DOES THIS MEAN FOR EMPLOYERS? An employee’s entitlement to paid personal leave is to be paid for the hours they would have worked on the day the leave is taken. Employers should review their systems for the accrual, taking and payment of paid personal leave to ensure they are compliant with the law as it now stands. This applies especially to employers who currently accrue and deduct paid personal leave in hours rather than days. Employers also need to be aware of the risk of claims for backpay and contraventions, potentially as far back as six years.
Greenhalgh Pickard will keep clients up-to-date and informed of any changes or updates on this issue as the High Court case progresses. If you’re unsure whether your workplace is compliant, call us today on 07 5444 1022 to discuss. DISCLAIMER: The material contained in this publication is of a general nature only and is based on the law as of the date of publication. It is not, nor is intended to be legal advice. If you wish to take any action based on the content of this publication we recommend that you seek professional advice.
ISSUE 03 AUTUMN 2020
BUILTVIEW
12
Columns
BUSINESS DON’T LEAVE YOUR BUSINESS AT RISK
LABOUR SHORTAGES IN THE AUSTRALIAN MARKET
GABY ZIPOR, AB Phillips
ALISON RENWICK, Soft Tech Group
WHISTLEBLOWER LEGISLATION From 1 July 2019, new legislation regarding whistleblowing was introduced in Australia which included some important reforms: • Definition of ‘protected disclosures’ has been extended. • More people can be ‘eligible whistleblowers’ and ‘eligible recipients’. • Stronger protections for whistleblowers. Not all businesses come under the new whistleblowing legislation, but you can determine if your business is effected by asking yourselves these three questions: • Does your business have more than 50 employees? • Does your business have a consolidated revenue greater than $25 million? • Does your business have consolidated gross assets greater than $12.5 million? If you have answered ‘yes’ to two out of these three criteria, your business is bound by the new legislation. If this is the case, hopefully your business implemented a whistleblowing policy by 1 January 2020 as required by law. If you didn’t, relevant actions need to be addressed as a priority to mitigate the risk of your business being financially penalised for breaching legislation.
FAIR WORK INFORMATION STATEMENT Recently Fair Work Australia updated their Fair Work Information Statement (the Statement) which is a document that has key information about the conditions of employment. It a requirement under the National Employment Standards that all new employees are given a copy of the Statement when they commence employment. Please ensure you replace the old Statement with the Statement found on the Fair Work Ombudsman website at: www.fairwork.gov.au/employee-entitlements/nationalemployment-standards/fair-work-information-statement
If you would like further information, please contact our team of advisors at AB Phillips, Monday to Friday between 9:00 am and 5:00 pm AEST by phone on 1300 208 828 or by email, advice@abphillips.com.au DISCLAIMER: Please note that the above information is provided as comment and should not be relied on as a substitute for detailed professional advice from AB Phillips or professional legal or financial advice on any particular matter. Where you would like additional information and support about the content in this document please contact AB Phillips.
BUILTVIEW
ISSUE 03 AUTUMN 2020
Labour shortages in the marketplace have become a common discussion topic in more recent months.
T
hrowing money at people is not working, large incentives to staff for referrals gets a few resumes in and revamping the company kitchen area to be more like a home, barely gets a notice. The real problem here is that we are looking for people who don’t exist in this tight labour market. Here are just a few of the problems that we’re facing:
NEGATIVE LABOUR POOL The economy nationwide is strong. The Australian unemployment rate at the end of 2019 was hovering around 5.2 per cent, with an upturn in job creation towards the end of the year. There are more open jobs than there are people looking for jobs in the current market. This magnifies when you get into manufacturing. The problem is, we don’t have the labour pool to pull from like we did in the past.
INCREASED COST OF LABOUR With a limited pool of people available to work in the labour market, competition to fill open jobs becomes more fierce. Employers are finding they’re having to sweeten the deal which often involves increased wages and offering added benefits. This has a negative impact on the bottom line and profit margins.
TECH VS THE DARK AGES In today’s market, workers from the factory floor up to management want a working environment they can relate to. These days, we all make use of a smartphone loaded with multiple apps to help manage our daily lives. Ask a worker to use outdated equipment or processes and they’ll find it hard to relate. In order to give your company a competitive advantage in today’s labour market, take a good look at what parts of your business can and should be automated. Get more done with the same number of staff, or less. This will also give you the ability to attract workers at all levels of the company due to having a forward thinking and ‘relevant’ working environment.
For more information on solving labour shortage issues or to discuss ways to be more productive with limited skilled staff, please contact Soft Tech at marketing@softtech.com or visit www.softtech.com
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16
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ISSUE 03 AUTUMN 2020
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17
ECONOMY
Columns
LENDING IS A RISKY BUSINESS A decade in pursuit of an ‘unquestionably strong’ financial system has created a highly restrictive lending environment that risks a further deterioration in home ownership rates and a range of inequitable social outcomes.
I
n the years since the Global Financial Crisis (GFC), Australia’s financial market and banking regulators have sought to create an ‘unquestionably strong’ financial system. This decade of reforms have reduced risk in the system but it has come at a cost. This cost is borne by first time home buyers who are being forced out of the market.
GEORDAN MURRAY Senior Economist, Housing Industry Association
It is worth noting that while the GFC led to an increase in impaired loans in Australia, the share of lending that this outcome affected was still very small. At its worst in mid-2010, impaired loans by ADIs (authorised deposit-taking institutions) accounted for only 1.6 per cent of lending. This figure includes all forms of lending, many of which are considered much higher risk than residential mortgage lending. This percentage was the envy of financial regulators around the globe. Despite the resilience of the Australian financial system during the GFC, regulators have adopted a ‘belt and braces’ approach designed to ensure that the banking sector is ‘unquestionably strong’, meaning they have enough capital reserves to withstand any conceivable financial or economic shock for fear that the Australian government may once again be called upon to intervene. The Financial System Inquiry in 2014, provided a number of recommendations to further minimise the risk to the government’s balance sheet including implementing measures arising from international commitments. These international commitments are designed to suit the mortgage lending system in the United States, where the events of the GFC began in residential mortgages. Just in case this wasn’t enough, APRA
reviewed its Prudential Practice Guide for Residential Mortgage Lending in 2014, 2016 and 2019 and at each stage, tightened the screws. There is now tighter criteria for assessing loan serviceability buffers; lenders are required to discount non-salary income (such as overtime etc.) when establishing an applicant’s income; there are more restrictive criteria for assessing applications for interest-only loans; and guidelines were added for mortgage lending to self-managed super funds. Residential mortgages are now deemed to be significantly more risky than they had been considered prior to the GFC, despite no evidence of a real problem. Banks are now required to hold half as much assets again as they were prior to the GFC. These extra costs are passed onto aspiring home owners and impairing their ability to gain the necessary finance to purchase their first home. The problem is that in the pursuit of this ‘unquestionably strong’ financial system, the regulatory squeeze has forced the banking sector to eliminate much of the flexibility in the mortgage market that made home ownership accessible for households of variable credit quality. Increasingly, banks are lending only to those that already own a home and is making it increasingly difficult for first home buyers to get a foothold on the homeownership ladder. The regulatory system is in place to ensure that the financial system serves the needs of the Australian people. Having an ‘unquestionably strong’ financial system is essential to the future of the building industry, but home ownership must also remain an attainable goal for all Australian households.
ISSUE 03 AUTUMN 2020
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Columns
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SAFETY
Columns
BUSHFIRE SMOKE Know your workplace health and safety obligations.
MELISSA BAKER National Training & Safety Manager, Australian Glass & Window Association
The 2019/2020 bushfire season in Australia has been one of the worst on record. Beginning in November, the bushfire season is predicted to extend until April and the exposure of workers to smoke during periods of significant bushfire activity is a consideration for all employers. This advice, provided by SafeWork NSW, is for businesses who are not directly involved in firefighting, but might have staff affected by the smoke caused by the current bushfire emergency. The information was correct at time of publication but readers should be aware that the recommendations may change. For updated guidelines, please visit your state authority’s website.
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orkers who are not directly involved in firefighting activities may be exposed to smoke while working indoors or outdoors during periods of significant bushfire activity.
prior to work commencing. • Provide appropriate personal protective equipment (PPE), such as face masks, to workers with instructions on its correct use and fitting.
While you can’t control the movement of bushfire smoke, you can control where, how and when your workers undertake their duties.
• Ensure workers always have an effective means of communication if working alone, remotely or in an isolated place.
Businesses and other PCBUs have obligations under the Work Health and Safety Act 2011 and Work Health and Safety Regulations 2017 to ensure you provide and maintain a safe working environment for your workers in so as far as is reasonably practicable.
• Remain aware of any bushfires near the proposed work area(s) and advise workers accordingly, including to follow instructions and advice from emergency services and evacuate the area if needed.
INDOOR WORKING ENVIRONMENTS Ensure indoor environments are safe and without risks to health for workers during periods of elevated smoke. You must: • Work with your property management (such as building landlords) to monitor the air quality of their buildings or workplaces. • Act if the air quality is not within the acceptable levels. • Keep staff informed of the measures taken. • Have provisions within your emergency plan that outline what you will do if indoor bushfire smoke becomes excessive.
OUTDOOR WORKING ENVIRONMENTS Ensure that outdoor or field work is rescheduled, if possible, until conditions (for example, visibility and air quality) improve. If work needs to go ahead you should: • Take appropriate risk assessments
• Monitor outdoor air quality levels via Air Quality Alerts NSW. • Access health information on bushfire smoke via NSW Health.
IMPORTANT HEALTH ADVICE Businesses and other PCBUs should also advise workers that if they have concerns about their health, they should seek medical advice from their doctor. Anyone experiencing wheezing, chest tightness or difficulty breathing should seek urgent medical attention. People who are sensitive to smoke and air pollution can be more vulnerable to heat related illness as well, so staying hydrated and cool is important.
WORKER ADVICE As a worker, you have obligations under WHS legislation. You should raise your concerns about bushfire smoke with your manager or WHS representative as soon as possible. If you are not satisfied with the response, you may contact SafeWork NSW on 13 10 50 or raise your concerns via the Speak Up platform: speakup.safework.nsw.gov.au
Source: safework.nsw.gov.au/safety-starts-here/physical-safety-at-work-the-basics/bushfire-smoke
ISSUE 03 AUTUMN 2020
BUILTVIEW
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GLASS & WINDOWS
36 AGWA STATE CHAPTERS
Updates from your state chapter committees.
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MEMBER PROFILES
The Window Guy Keeping windows alive for longer.
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Speed Cutting, Freefall & Sydney Glass
26
Dowell Windows 160 years of innovation, quality and service.
28
Smart, Environmental & Sustainable Kintrol
32
The Heart of the Village SOLOS Glass
34
Landmark Project for BMW & MINI Evolution Window Systems
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Ivanhoe Abode Glassworks
38
TECHNICAL
AGWA Accredited Company Program
42
SAFETY
Workshop Safety When identifying hazards in an engineering factory or workshop, the following issues seem to come up repeatedly.
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TRAINING
Glazing Ahead Female apprentice, Suseni Kuli, glazes the way to a successful career with TAFE NSW.
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AGWA Courses in 2020
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Fenestration Diploma Graduate Congratulations, Justin Cotterill.
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PRODUCTS
57
CASE STUDIES
49
NEWS
Unique Window Systems
Accent Aluminium Windows
The Window Guy
Cooling Bros & DHG
Glassworks
Paarhammer
Viridian Glass
OGA & Bottero
Quattrolifts
Soft Tech Group
Guru Labels
Darley Aluminium
Doric Products Thermeco & Secco
DIRECTORY
Oceania Glass
AGWA Welcomes
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AGWA Calendar
ISSUE 03 AUTUMN 2020
BUILTVIEW
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Glass & Windows
AGWA STATE CHAPTERS Updates from your state chapter committees.
NEW SOUTH WALES DEB DEETH State Chapter Chair
I
t’s been a tough summer for many of our New South Wales members with extreme weather events. Our New South Wales Chapter representatives would like to extend our thoughts to those whose families and businesses were directly affected. Echoing Clinton’s recent words, if you have any ideas how your Association can assist during these tough times, please contact me, Clinton or any of the New South Wales member representatives. We are excited to announce a new venue for our annual Gala Awards Dinner. This new venue is sure to be a hit, taking full advantage of the stunning lights for the last weekend of the Vivid festival in Sydney. Start reflecting on your favourite projects of 2019 as nominations are now open! What project will you be entering this year’s Design Awards? TAFE enrolments for the newly written Certificate III Glass and Glazing are steady with numbers looking very encouraging for 2020. More great news, our application for the extension to teach out the old Certificate III Glass and Glazing apprenticeship course was successful. This will ensure that existing students are not disadvantaged. If you see something, say something: Non-compliant products in our industry not only affect consumers but our members who tirelessly strive to deliver to Australian Standards. The larger the cross section of non-compliant examples we can provide to government the better. Send your specific examples, no matter the size of the job, to technical@agwa.com.au The New South Wales Chapter is constantly working behind the scenes with the AGWA team to deliver more value for all members. To do this, we need to hear your opinions. Please participate in the online surveys, attend the member events and let us know what we can do for you in 2020.
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ISSUE 03 AUTUMN 2020
SAVE THE DATE 30 April
Design Awards Close
12 June
New South Wales Gala Awards Dinner
11 September
New South Wales Business Builder Seminar
30 October
New South Wales Golf Day
QUEENSLAND WAYNE COOK State Chapter Chair
T
he Queensland Chapter committee will be on the road in April to visit our North Queensland members and to deliver Industry Update Sessions in Cairns and Townsville. These events will include updates on all industry related Australian Standards, Energy and NCC changes, along with an Association update. I encourage all our members to attend and provide feedback on these sessions as challenges faced in North Queensland differ from those faced by our southern members.
SAVE THE DATE 22 & 23 April
North Queensland Industry Update Sessions
30 April
Design Awards Close
24 July
Queensland Gala Awards Dinner
9 October
Queensland Golf Day & Industry Update
SOUTH AUSTRALIA IAN OSWALD State Chapter Chair
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e would like to thank all the South Australian members who have continued to support AGWA over the past year. In 2020, please participate in a series of events, including the Design and Industry Awards and the Gala
Awards Dinner. To ensure a night of celebration of our state’s excellence, we ask our members to be involved in the design and industry awards. Download application and nomination forms from the AGWA website. There are a series of training events scheduled for South Australia, so please visit the website and participate in the education of our industry. Details of all scheduled training events can be found on the AGWA website. If you have any feedback for the Chapter on how we can add more value to our members, please be sure to contact one of the committee members. We look forward to seeing as many of you as possible throughout the 2020 events.
SAVE THE DATE 30 April
Design Awards Close
3 July
South Australia Business Builder Seminar & Gala Awards Dinner
13 November
South Australia Golf Day
TASMANIA JOHN GOFTON State Chapter Chair
T
he Tasmanian Chapter of AGWA held a general meeting at the Grange, Campbell Town, on 22 November, 2019. The meeting was very well attended and included a comprehensive presentation on Bushfire Attack Level (BAL) for windows, doors and glass. Gary Smith presented the hour long information session which covered everything from BAL 12.5 to BAL 40 and was well received by all of the members in attendance. This is important information that all members should have to make sure they are compliant with the regulations, especially with the devastating bushfires that have occurred throughout Australia this summer. In the last twelve months, Tasmania has maintained steady growth in commercial and residential building and we are all
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AGWA STATE CHAPTERS
Glass & Windows
2020 AGWA INDUSTRY AWARDS NOMINATIONS NOW OPEN | DEADLINE 30 APRIL 2020 DOWNLOAD APPLICATION FORMS FROM AGWA.COM.AU
hoping this can be maintained for 2020. I look forward to working with the Tasmania Chapter and AGWA in the next few months in relation to upcoming social events and future presentations and training opportunities for the benefit of all members.
SAVE THE DATE 30 April
Design Awards Close
7 August
Tasmania Business Builder Seminar & Gala Awards Dinner
VICTORIA GERARD McCLUSKEY
A
s the magazine goes to print, the Victoria Chapter is golfing across Albert Park in Melbourne. Stay tuned for winners and photos in the next edition of BuiltView. Our Victorian Auditor, David MacDonald, has finally called it a day and has retired. We thank David for his service to the industry over many years and wish him all the best in his retirement. Michael Spencer has been appointed as the Victorian Technical Auditor, taking David’s place. Michael has many years experience in the fenestration industry working with Dowell Windows over a period of 13 years in a variety of roles, including product design, quality assurance, research and development, and training and development. Prior to his roles at Dowell, Michael worked in operations and production management in a variety of industries. Michael brings with him a background that will no doubt enable him to add an enormous amount of experience to the Association and impart great knowledge to our members. Michael is a qualified fitter and machinist, holds an Associate Diploma in Manufacturing Engineering, a Post Graduate Diploma in Business
Information Systems, a series of Certificates in Business, Purchasing and Planning, Work Methods, and Operations Management, and has completed six Sigma Green Belt training. We wish Michael all the best in his new role at the AGWA and know our members will make him feel welcome. We have functions coming up in Victoria in 2020, so make sure you put the dates in your calendar now.
SAVE THE DATE 30 April
Design Awards Close
29 May
Victoria Business Builder Seminar
28 August
Victoria Gala Awards Dinner
WESTERN AUSTRALIA PETER DEN BOER State Chapter Chair
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e reach out and thank all the Western Australia members who have continued to support AGWA over the past year, particularly with the merger and changes in the organisation for more member benefits. As a Chapter, we continue to work with the national body - aligning our services to provide members with the benefits they need, including training and updates, mixed in with social events. Our Business Builder Seminar is planned for Friday, 13 March, where we can share the changes happening in our industry with you and offer an opportunity to network with your peers. Recently released Western Australia HIA housing start numbers have weaken further to what we now see as the fifth successive year of negative growth on each of the prior years. Hence, we are not seeing the flow through to an increase in the demand for new housing which drives our market. However, we
don’t see much change in the Western Australia building industry over coming months. Greg O’Brien has accepted the role of Western Australia based Accreditation Auditor and will be conducting audits commencing in March. Part of Greg’s role is to support areas of noncompliance so that issues are addressed. Greg has over 30 years of window and glass experience, including with Nu Look, Architectural Aluminium and BGC Windows. The Department of Building and Energy announced in December 2019 that they intend to carry out a General Inspection to assess how well building standards are being applied in relation to the resistance of moisture penetration from wind driven rain during a storm event. This follows an analysis of complaints, audit statistics and information gathered from external parties that indicates wind driven rain penetrating homes is problematic. The Department has been in touch with fabricator members and viewed their processes to assist them in what they should expect to see on site. In the coming months, you may be requested to provide product compliance. This is a positive step towards elevating compliance in our industry. A reminder, the Design Award nominations are now open and submissions close on Friday, 30 April. Please save the date for the Gala Awards Dinner, to be held on Saturday, 27 June.
SAVE THE DATE 13 March
Western Australia Business Builder Seminar
30 April
Design Awards Close
27 June
Western Australia Gala Awards Dinner
23 October
Western Australia Golf Day
ISSUE 03 AUTUMN 2020
BUILTVIEW
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Glass & Windows
MEMBER PROFILE
THE WINDOW GUY Keeping windows alive for longer.
“Our goal is to improve the operation of every system we work on, making it stronger, more durable and more efficient while correcting any imperfections in the original design.”
O
riginally commencing in 2013 as a one man operation, ‘The Window Guy’, David Maniscalco, was frequently called upon to undertake general maintenance work on windows or to install new window systems around the Sydney metro area. David, a carpenter by trade, found that no one was willing to fix older windows, offering to replace them instead. Whilst replacing windows can be a good choice, it isn’t always the best option - particularly if there are some heritage issues with the property or the owner would like to keep the period look. “I thought it was a great business opportunity,” explains David. “It was a niche market and there was clearly a need.” While David was out in the field, his wife Helen oversaw the administration and general business operations and within six months, they were starting to build on their team as the company continued to grow. Helen’s background in real estate was a great help establishing the business as well as her knowledge of where potential new business could be sourced. “Our client base regularly reported that we were saving them money, so each job often led to more referrals,” says David. “We eventually purchased our own factory, enabling us to stock parts, provide a well equipped work place, undertake product testing, and general office space for our expanding administration and technical support team.” Now, The Window Guy is widely recognised as the largest and most experienced in their field, and often the only company that can perform the work needed. Currently, the company has over 20 employees, with carpenters making up half the team, as well as a glazier and another with a locksmith background. “We like to train up our technicians who have experience in associated fields as they already have a basic understanding,” explains David. “One of our team members is a car mechanic by trade and he’s brilliant because he can apply a lot of that mechanical knowledge when needed.” Specialising in window and door maintenance and refurbishment, The Window Guy provides a speciality service where replacement parts are often no longer available. “Companies that manufacture door and window hardware delete parts after a time and, in some instances, the hardware may have been supplied in the 1800s, manufactured overseas or can no longer be sourced,” says David. In those instances, The Window Guy re-engineers the hardware, often making it better than the original system. The systems are more robust and are engineered and manufactured to meet customers’ expectations. However, the original features and external appearance are always retained. “In general, the majority of replacement window hardware we manufacture and supply is for double hung windows - whether its timber or aluminium,” says David. “A lot of our work involves the counter balancing systems - the old weight and sash cord, or the spring and spiral type - there’s also a coil spring system. There’s quite a number of systems that operate double hung windows and they’re the ones that we often find don’t have hardware readily available for them. We then have to make modifications to the actual window or the hardware itself to get them operating again.
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MEMBER PROFILE: THE WINDOW GUY
“Also with sliding doors and windows, there is hardware such as rollers and fasteners or latches, weather seals, glazing rubbers – basically all componentry that goes on a window once it starts to degrade and breakdown. The window starts to operate poorly and that’s where we offer that refurbishment solution – keeping them alive for a lot longer.”
David & Helen Maniscalco, The Window Guy. Photographer: Michael Amendolia.
David says the process always starts with him doing an on-site inspection and assessment - clarifying the client’s requirements and the issues they may be experiencing as well as what their expectations are, and then he gives them options. Some of the issues could be providing solutions for acoustics, cancelling outside noise or removing annoying window rattles. “Apart from residential homes, we specialise in heritage homes as well,” David said. “As we employ a team of carpenters, we can repair the woodwork and restore it to maintain its heritage façade.” Repairs can be made to make the window identical to the original. “Our services are of interest to apartment owners in a heritage block of dwellings with body corporate constraints, or equally to a home-owner of a heritage listed property that is desperate to restore the existing window system and to also meet new energy building regulations,” explains David. “We try to find solutions for all makes and models and there’s very little we can’t repair. We develop long term solutions, not a Band-Aid fix.”
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Jill Johnson Media
“If we are going to re-engineer or redesign a system, we want to make sure the work we do is going to last and is going to be reliable and function as intended,” adds David. The Window Guy also undertakes strata title, government body, school and commercial work. The company has developed its own products in the past and recognises the need to do more of this in the future. “There is a growing demand for replacement parts, manufacturing identical parts for restoration, as well as making improvements to existing designs,” says David. “Our goal is to improve the operation of every system we work on, making it stronger, more durable, and more efficient while correcting any imperfections in the original design. We bring quality and improved function to every job we undertake – it’s professionally rewarding and every job introduces a new challenge for our expanding talented team.”
The Window Guy 24/727 The Horsley Drive, Smithfield NSW 2164 www.thewindowguy.com.au info@thewindowguy.com.au 1300 663 664 ISSUE 03 AUTUMN 2020
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Glass & Windows
MEMBER PROFILE
SPEED CUTTING, FREEFALL & SYDNEY GLASS C
hange is a constant in every industry. In some, it has led to massive closures, such as automotive manufacturing in Australia. However, changes in the glass industry have not gone that way. No doubt there are more imports and the consolidation of businesses in some markets, but with the combined passion and skill of people within the industry and companies such as Sydney Glass, the Australian glass industry has been fortunate enough to hold its own. “Increased importation of glass into Australia has driven greater efficiencies within the local market. New products are being launched regularly and the demand for glass just continues to grow,” recounts Ted Oberg, owner, Sydney Glass. “A massive volume of glass continues to be used in a variety of ways and I’m thrilled to have enjoyed a lifetime career in an industry that is both challenging and exciting. “There will always be a healthy Australian glass industry with natural growth. We’re now a global market and must be competitive to thrive.” Ted has been working in the industry for more than 60 years and started in the trade as a glass beveller. “I’m a country boy and I came to the city to get a trade, and the trade was in the glass industry. I learned to bevel by hand, the old way,” he said. “They’ve got machines now that do it. After a couple of years, bevelling by hand became redundant so the trade I learned was no more. So, I went out on my own.” Ted started West End Glass, working alone for the first six months as he got it off the ground. West End Glass became Sydney Glass when the name became available, reflecting the broader area that Ted supplied. “We had a small factory and we enlarged it as properties became available over the years,” said Ted. Properties on either side of the original building were purchased as they came up for sale and the company expanded. “We ended up with 25,000 square metres and carry 3,000 to 4,000 tonnes of glass in stock,” said Ted. “There’s 48 people here, it’s been the same for many years.” Ted counts the continuity of his staff as a key asset in the business. There is no doubt that he considers his employees as ‘his people’, not his staff, and that has led him
BUILTVIEW
ISSUE 03 AUTUMN 2020
to be concerned about their health and working conditions. “We used to have lots of smokers in the factory, like everyone did. In the early days, we offered $1,000, but later $2,000, for anyone who could stop smoking for one year. We’ve had around 20 people who took that up,” explained Ted. Now there are only two staff members who smoke out of the 48. “We also have a system where they can vary their starting and stopping times. We start here at 5:30 in the morning, some start then and others later. With the type of work we do it doesn’t matter as long as they put in a day’s work.” Ted recalls a major milestone in the industry back in the 1960s. “There was a change in the building industry that seriously affected glass companies the move from timber to aluminium windows. Very few joinery companies made the transition and a new industry emerged to meet the demand. In the earlier period, glass companies supplied and installed, that move initiated a shift to aluminium window companies requiring supply only.” This change to supply led to extremely competitive pricing, improved efficiencies in each work place and more product innovation. Ted is widely renowned as a forward thinker, problem solver, and a positive ‘bloke’. From the get-go, he has been developing and inventing new techniques and products. One of the first was the all-glass aquarium. “We were the first in the world to build these fish tanks, and we built thousands of them,” he said. Freefall, a glass handling system, is well known and used around the world. It was developed by Ted and first utilised in their factory 50 years ago. “Getting a large sheet of glass onto a cutting table was always the hard part,” explained Ted. “Physical and safety concerns were also prominent. Freefall correctly applied, removed the ‘hard part’ and improved production times significantly.” The industry move to handling larger sheets of glass encouraged Ted to further consider the glass cutting process. The stock sheets were reaching ‘jumbo’ sizes and a straight edge was over five metres long. This called for one person to be at each end, measuring and holding the straight edge firmly in place, while a third person made the cut.
Glass & Windows
MEMBER PROFILE: SYDNEY GLASS
27
Ted Oberg, owner, Sydney Glass. Photography: Michael Amendolia.
So, Ted developed the speed cutter - a ‘T’ shaped aluminium tool with rollers on the short edge and an adjustable cutting head on the long shaft. This made the process a one-man operation and very accurate. It was patented 48 years ago and is still widely used today. As Sydney Glass expanded over the years, it invested in new machinery, including a convection glass toughening furnace, the biggest in Australia.
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Jill Johnson Media
“Our toughening furnace has manufactured toughened safety glass up to 3.3 m x 6 m in size. Larger glazed sections are in strong demand and being driven by architects specifying larger glazed panels,” said Ted. “We’ve been toughening glass for 25 years here, but we commissioned the new furnace to process larger glass panels to meet current design trends calling for huge glazed areas such as picture windows. We brought one in that could do very big sizes, it’s been very beneficial for our customers.”
now fully automated methods of processing glass,” said Ted. Ted hasn’t just looked inward to his own business or concentrated solely on inventions and products that he could produce; he has also personally invested in the betterment of the industry. He has been an integral part of the glass industry, having spent 10 years as President of the New South Wales Glass and Glazing Association and many years on the Board of the Australian Glass and Glazing Association, as well as actively contributing to various committees that support the industry. What Ted has achieved is an inspiring example for emerging players in the industry.
Sydney Glass 30 Short Street, Bankstown, NSW 2200 www.sydneyglass.com sydneyglass@sydneyglass.com 02 9790 2830
Sydney Glass has retained its smaller furnace to do the everyday jobs, while the larger one concentrates on the larger sheets. “The Australian glass industry has invested heavily in new equipment and technologies – there are
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Glass & Windows
MEMBER PROFILE
DOWELL WINDOWS 160 years of innovation, quality and service.
BUILTVIEW
ISSUE 03  AUTUMN 2020
Glass & Windows
MEMBER PROFILE: DOWELL WINDOWS
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Opposite page, clockwise from top left: Dowell family, circa 1880. Charles Dowell I. Charles Dowell II. Early Dowell letterhead. Dowell plant in Preston, Victoria, in 1960. 1950s demonstration of a ‘Dowluminium’ horizontal sliding window. Dowell sales meeting, circa 1965. Early Dowell mobile showroom, circa 1950. Dowell Industries showroom, circa 1955. This page: Left: The administration building of the new headquarters of General Motors Holden, Fishermans Bend, Victoria, circa 1935. Below: Sydney’s first skyscraper, the AMP Building in Circular Quay, New South Wales, was built in 1962 with windows by Dowell.
the new fire regulations, spurring the company’s next phase of growth. In 1913, as World War I was looming, Charles’ son Roy entered the business. Roy and his eldest brother, Charles III, were the last in the family to be trained as blacksmiths. By the mid 1920s, Roy and his brother Charles had several window design patents to their names. In 1928, Roy travelled to the United States of America to research fire door products for multi-storey buildings. Roy adapted what he had learned into modern designs to suit emerging architectural trends. This work gave rise to Dowell’s first subsidiary company, Australian Metal Products Pty Ltd. Prominent Melbourne architect, Sir Arthur Stephenson was so impressed with the designs that he specified the products on numerous hospitals and institutions.
A
s a long-standing brand in the Australian building materials landscape, few may appreciate quite how long Dowell has been in operation: This year marks the company’s 160th anniversary. Established in 1860 by English immigrant and blacksmith, Charles Dowell, the original wrought iron foundry business operated in Lonsdale Street, Melbourne. With an industrious spirit, and the help of his son, Charles II, the company quickly earned a reputation for quality and capability and grew rapidly. Many of the company’s prized ornamental wrought iron balustrades, gates and spiral staircases are still on display on some of Melbourne’s most historical grand homes and buildings today. By the early 1900s, Dowell’s steel windows and elevator doors were some of the few products on the market that met the compliance requirements of
Despite the widespread effects of the Great Depression, Dowell continued to grow and won the contract to supply windows for the new, and now heritage listed, headquarters of General Motors Holden at Fishermans Bend in Melbourne. On the eve of World War II, Roy returned to America to seek out new product ideas. However, as the wartime effort required, Dowell’s expertise was temporarily diverted to the manufacture of aircraft components, including doors and tail sections of bomber aircraft. After the war ended, Australia’s population boomed and Dowell rode a wave of expansion. New factories, new sales networks and new products were progressively rolled out to meet the needs of the times, including industrial steel windows, pressed metal ceilings and partitioning, lift doors and frames, garage and industrial doors. Around the same time, land was acquired to build a five-factory super-site in Preston, then on the outskirts of Melbourne, Victoria.
Aluminium became a post-war wonder material. It could be produced cheaply, it was durable and offered a sleek new look – all of which made it perfect for use in the residential window market. As demand for aluminium windows took off, Roy acted quickly to the threat to his steel window business. He travelled back to America in 1949 to negotiate the rights to the aluminium designs of the General Bronze Corporation, headquartered in New York. Bringing the designs home, Dowell became experts in extruded aluminium products - adding aluminium windows and doors and curtain-walling for multistory buildings to their offer. In 1959, the company was floated by the family, becoming Dowell Australia Ltd, of which the family remained the major shareholder. Roy’s son, John, joined the business as Executive Director. Throughout this era, Dowell was involved in many major building projects across the country. Perhaps the most prestigious of all was the AMP Building at Circular Quay, Sydney, completed in 1962. Dowell provided the curtain walling for this 120 metre high tower with its curved facade, which is still significant today as Sydney’s first skyscraper. In 1966, it was acquired by a joint venture between Alcoa and Overseas Corporation for an estimated $1.75m (around $23.5m in today’s money). Shortly thereafter, John resigned from the Board, ending over 100 years of family leadership. Throughout the 60s and 70s, Dowell continued to thrive - opening manufacturing facilities around the country and, with a sizeable commercial division, completed numerous landmark high-rise buildings both in Australia and overseas. By then, the company also had its own extrusion manufacturing capabilities in Caringbah, New South Wales, and extensive aluminium
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MEMBER PROFILE: DOWELL WINDOWS
Glass & Windows
Top: The Dowell team at Shepparton, Victoria. Second row, left to right: Historical advertisement for commercial aluminium framed double-hung windows. Historical advertisement for ‘VIEWall’ steel framed awning windows. Historical advertisement for ‘alum-wind-walls’, residential aluminium window walls. 1980s advertisement for aluminium window and door replacement. Bottom: 1970s advertisement for residential aluminium sliding doors.
distribution in its two subsidiaries, Australian Metal Products and Aluminium Building Products. In 1988, the company won an Australian Design Award for its new window suite. The culmination of several years of research and development, it represented a step change in aluminium window manufacturing technology. That same year, the Dowell business was acquired by Boral as part of an aggressive acquisition strategy, seeing the acquisition of other large window manufacturers, such as Wunderlich, Rob & Brown and Crane Windows. In the mid 90s, with over 200 patents and design registrations to its name, Dowell embarked on the first Australiandesigned thermally broken product range, Thermaline. Under Boral ownership, the other acquired window brands, including Boral KM Windows, were discontinued until only the Dowell brand and products remained.
Dowell Windows dowell.com.au BUILTVIEW
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In 2000, the extrusion and aluminium distribution businesses were divested by Boral and acquired by the Crane Group to become Crane Aluminium Systems and part of Crane Aluminium Extrusions, both of which were later acquired by Capral Aluminium.
As energy efficiency requirements increased, Dowell continued its trajectory of product development with a more expansive second generation Thermaline range released in 2012. As Boral’s strategy headed in a different direction, Dowell was purchased by G. James in 2014, and was again set on a course of investment and expansion with new state-of-the-art manufacturing facilities established in South Australia, Victoria and Western Australia. Today, Dowell continues to prosper employing over 700 people in 20 locations nationally. CEO, Jeff Rotin, reflects, “When you look at Dowell’s 160-year history, there has always been an eagerness for the new. Over and over, this has been the story of Dowell. New designs, new materials, new manufacturing processes and new ways of doing business – innovation has always been embraced. It is what has kept Dowell vibrant and alive and is what continues to carry us forward today.” As history plainly demonstrates, despite being Australia’s oldest window manufacturer, Dowell has always been thoroughly modern.
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Glass & Windows
Secure your future With more than 10 years in the security industry, Lincoln Sentry is proud to offer our customers SecureView and Sabretooth systems. Combining ease and speed during manufacture, quality materials and in house technical expertise, Lincoln Sentry is the top choice for fabricators.
Visit lincolnsentry.com.au or call 1300 551 919 @lincolnsentry
Lincoln Sentry
acade
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CASE STUDY
SMART, ENVIRONMENTAL & SUSTAINABLE In recent decades, the environmental sustainability of buildings has fuelled innovation at Kintrol.
01 The new community meeting room can seat up to 140. 02 Meals on Wheels centre, Wakefield, Queensland.
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CASE STUDY: KINTROL
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HIERARCHY OF PRIORITY 1. Fire • Open all. 2. Security • ‘On’: Macro (whole building) close and lock. • ‘Off’: Allows open and close as subject to the conditions below. 02
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ith an increased community focus on energy efficiency and environmental impacts, smart buildings have become the clear infrastructure solution for residential and commercial buildings. Kintrol Pty Ltd, in consultation with respected architects, have delivered a cutting-edge solution which delivers on the evolving social demands of their clients. In a recent project for the Meals on Wheels commercial building in Wakefield, Queensland, Kintrol successfully implemented a welldesigned automation solution that was easily integrated into the existing building design.
THE BRIEF The scope of the project encompassed multi-function spaces, including kitchen, lounge, boardroom, office and community areas. The project required a solution that was suitable for both permanent and casual staff across various operations of the business, including the preparation and delivery of meals to the community. As rooms at the centre are also available for hire by the public, security was an additional concern. The design solution had to meet these various staffing needs, be efficient, environmentally sustainable and security focused.
THE AUTOMATION SOLUTION Cintrol Net, a window and door automation system that provides comfort, safety and security to its userswith full on-site and off-site operation and monitoring of windows, was the ideal product to meet the brief. With Cintrol Net automation, the client is able to set windows to open and close automatically with a timer, for the whole building or each individual zone within the building. The timer can also be overwritten for security or safety reasons, including, in the event of a fire, exceeding internal temperature thresholds or the onset of inclement
3. Kitchen Hood Fans: weather as defined by the Hierarchy of Priority. The implementation of Cintrol Net in the new Meals on Wheels building creates an environmentally responsive building that is mindful of its occupants and is sustainable and self-operating. The building houses a commercial kitchen for the preparation and distribution of meals, which generated specific functionality requirements that were easily met by the flexibility of the Cintrol Net system. In order for the kitchen hood fans to function efficiently, ‘makeup air’ is required (air that flows into the kitchen to replace the air that has already been extracted). The Hierarchy of Priority locks the kitchen-zoned windows open when the extractor fans are in use to ensure safe operation. Other zoned areas include the community meeting room, staff lounge, boardroom and offices. Windows in these zones can be pre-programmed for secure monitoring and selective activation on-site via the touch screen or off-site via the mobile app.
TEMPERATURE CONTROL Several features have been implemented to create a smart, responsive building that is comfortable and sustainable for the community in all conditions. If the temperature rises above a pre-set comfort level, windows automatically open to increase ventilation. Other weather sensors can also be installed that detect precipitation, wind direction and speed, air quality and external temperature, and the windows can be programmed to open or close when preset criteria are met. For example, a drop in air quality due to smog or smoke will trigger the close of all windows. When the building air conditioning system is in operation, the windows will close until such time as the air conditioning is switched off.
SECURITY OF MIND The building also features a main switch to ‘close all on exit’. However, if windows
• Open zone windows and lock. 4. Air Conditioning: • Macro close and lock. 5. Manual Switch: • Allows manual open and/or close. Operation only allowed when there is no conflict with the above priorities. 6. Timer Auto Close Macro: • Automated close of whole building at set time. 7. Timer Auto Close Micro: • Automated close of individual zones at set times.
are accidentally left open or the building is left unoccupied prior to pre-set times, an optional security feature will close the windows when movement is detected outside. With the availability of pre-programmed monitoring, optional password protected access, on-site touch screen functionality, and off-site mobile app control, this innovative solution met the necessary safety and security needs of the client. The Cintrol Net window automation provides Meals on Wheels Wakefield with a smart, easy to use and selffunctioning system that meets the specific operation requirements and is also fully adjustable. The completed design solution delivered a highly efficient and environmentally sustainable automation system, implemented in an easy and cost-effective way.
For more information, please contact Kintrol on 07 3390 1955, by email sales@kintrol.com.au or visit www.kintrol.com.au ISSUE 03 AUTUMN 2020
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CASE STUDY
THE HEART OF THE VILLAGE THE BRIEF: Redevelop a community hub to be the focus of village activity and facilitate an enriching lifestyle for Goodwin’s aged care residents.
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oodwin Aged Care Services pride themselves on creating the highest quality living environments for seniors. With in excess of 60 years’ experience, they are Canberra’s oldest and largest aged care provider. Farrer Village by Goodwin is a redevelopment project of the existing retirement village. The central component to this project is the newly completed Clubhouse facility. The Clubhouse will serve as a social hub for residents where they can partake in village activities, meet with friends and family, and maintain an exciting social calendar. A thoughtfully designed facility that includes a library, theatre, billiards room, activity rooms, dining area, commercial kitchen and a licensed café. The glazing is a particular feature of the building. Taylors Window Supplies optimised the glazing throughout the project using a white Vantage® and Elevate™ aluminium window and door system from Architectural Window Systems. Taylors ensured all glazing was Section J compliant and in addition, all fixed windows were double glazed units, using the SOLOS KlymetControl™ range of Low-E Glass that will further support the thermal comfort of the building.
THE RESULT The Clubhouse, the heart of Farrer Village, provides an up-todate living environment for seniors, supporting local residents to stay within their community as their needs change. Construction work on the next phases continues and the entire village is expected to be ready by mid 2021.
To find out more about SOLOS Glass and to see our full range of products, please visit www.solosglass.com.au, or contact possibilities@solosglass.com.au or 1800 4SOLOS. BUILTVIEW
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PROJECT
Goodwin Farrer Village Clubhouse
DEVELOPER
Goodwin Aged Care Services Ltd
ARCHITECT
AMC Architecture
BUILDER
PBS Building
FABRICATOR
Taylors Window Supplies
PHOTOGRAPHY Courtesy of PBS Building APPLICATION
Exterior Windows
PRODUCTS
KlymetControl™ IGU: 6.38 mm Protekta™ Clear / 12 mm Argon Gas / 6 mm KlymetShield™ Clear Toughened Low-E Glass
AWS Vantage® Aluminium System
AWS Elevate™ Commercial Framing System
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CASE STUDY: SOLOS GLASS
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CASE STUDY
LANDMARK PROJECT FOR BMW & MINI I
n 2016, propelled by growth and functionality requirements, BMW Group (Munich) commenced the redevelopment of its existing site at Rushcutters Bay in Sydney. SJB were appointed to design a new consolidated BMW and MINI facility that reflected the design ingenuity of this iconic brand. Taylor Construction were the successful builder applicant, with Evolution Window Systems awarded the windows and glazing contract. BMW is defined from the roadway by a dynamic linear display of cars, spread across three levels. This display is framed to the street by continuous and cantilevering concrete slabs with huge double-glazed glass walls surrounding its perimeter.
BMW SHOWROOM The BMW showroom is encapsulated by 178 double-glazed panels ranging from 400 kg to 930 kg, all structurally glazed in Evolution’s factory at St Marys. These panels were called up 12 at a time for installation, with custom made steel stillages to fill a semi-trailer each day they were required. Evolution’s scope was wide and varied, with the resource and control of: • AWS 168 series curtain wall, custom modified to suit the architect’s intent. • 25 shipping containers of doubleglazed glass. • Supply and install of 51 tonnes of support steel, brackets and stiffeners. • Over 1,600 litres of Tremco structural silicone used in the factory. • Over 700 litres of Tremco silicone used on site. • A glass roof that spans 4.2 m x 17 m along the centre of BMW showroom. • A number of large auto sliding doors glazed with 22 mm toughened glass. Every external glass panel was craned into position with a labour force of around 10 personnel based consistently
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on site to maintain the program for the duration of the project.
MINI SHOWROOM The MINI car showroom contained 37 fully framed glass units, averaging 450 kg in weight. Evolution was also commissioned to supply and install the decorative façade - CNC machined panels showcasing local aboriginal artwork on the building. This required over two million holes to be machined in the metal panels. Evolution also supplied and installed the largest glass telescopic auto sliding door in the southern hemisphere, weighing in at 1,350 kg. In partnership with system supplier, Architectural Window Systems (AWS), sealant supplier, Tremco Australia, and backed by an intelligent site project team, Evolution Window Systems is proud to have been involved in this landmark project. It has been completed to withstand the test of time for design, ingenuity and functionality, and sits proudly alongside BMW’s iconic brand.
Evolution Window Systems 14 Harris Street, St Marys NSW 2760 evolutionwindows.com.au sales@evolutionwindows.com.au 02 9833 0855
Glass & Windows
PROJECT
BMW & MINI Facility, Rushcutters Bay, New South Wales
ARCHITECT
SJB
FABRICATOR
Evolution Window Systems
CASE STUDY: EVOLUTION WINDOW SYSTEMS
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PHOTOGRAPHY Martin Mischkulnig PRODUCTS
AWS Series 168 Curtain Wall
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CASE STUDY
IVANHOE ABODE Optitherm® together with U-MAX™ delivers the desired clarity and insulation for this designer residence.
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ocated in the exclusive Ravenswood mansion precinct of Ivanhoe, in Victoria’s inner eastern suburbs, Cassisi Architects have delivered a masterpiece of craftsmanship and architectural innovation for this new residence. The two-level, three-bedroom, one-bathroom, two-garage home has all the ‘bells and whistles’ and uses the finest materials, including oak floors, marble bench tops and energy efficient windows and doors. The home achieves a 6-star rating by using thermally broken EDGE Architectural U-MAX™ windows and doors glazed with Glassworks’ Optitherm® clear insulating glass units (IGUs). U-MAX™ is a thermally broken framing system especially designed for Australian conditions and building standards, as opposed to an import retrofitted for the Australian market. Optitherm® is an exceptionally clear and insulating glass, able to block negative aspects of the sun as well as make the most of passive heat during colder weather. Together, the system achieved an SHGC of 0.5, VLT of 0.68 and a U-Value of 2.1 for the fixed windows and an SHGC of 0.44, VLT of 0.58 and U-Value of 2.47 for the sliding doors*. The chic modern property oozes street appeal. Building materials include rendering, steel and concrete in a mixture of greys, blacks, whites and cedar hues. The aforementioned windows and doors are powder coated in Dulux Electro Black Ace which gives it a unique anodised look and blends in perfectly with the sleek contemporary design.
Glassworks (Aust.) 84 Kitchen Road, Dandenong South, Victoria 3175 glassworksaust.com 03 8788 5888 BUILTVIEW
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What’s more, the superior clarity of the Optitherm® allows unobstructed views of the entertainment terrace and the secluded gardens the home backs on to, and adds a nice contrast to the black framing. *Figures verified by NFRC.
Glass & Windows
CASE STUDY: GLASSWORKS
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AUSFENEX
Supplied products to a grea great t project? Designed an inno innov vati tive ve new product? Celebra Celebrate te y your our company’s company’s achievements bY entering the 2020 Australian glass and Windo indow w Association Association Design Aw Awards. ards. The AGWA Design Awards aim to increase the level of interest in windows, doors and glass products; raise the awareness, profile and interest in AGWA members and differentiate them from others; and execute a consistent professional showcase for windows, doors and glass products, while celebrating and recognising excellence. For more information visit www.agwa.com.au/conference-information/design-awards
Applications close: thursday, 30 April 2020 Winner AusFenEx Design Awards 2019 AGWA Best Use of Glass & Glazing Commercial Under $50,000 SOLOS Glass - Marian College, Sunshine West, Victoria. Photographer: Flightcraft.
ADVERTORIAL
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TECHNICAL
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AGWA ACCREDITED COMPANY PROGRAM The Australian Glass and Window Association proudly announce the launch of the Accredited Company Program.
RUSSELL HARRIS Technical Manager, Australian Glass & Window Association
ACCREDITED COMPANY
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WHY ACCREDITATION MATTERS
The Accredited Company Program underpins several core objectives of AGWA, including:
Every day it seems, all across Australia, we see headline after headline showcasing under-performance, defective work, or the use of nonconforming products in the building industry, highlighting the need for reform in the construction sector and, more recently, Government’s response to this growing issue.
he Australian Glass and Window Association is the peak Association representing over 1,000 member companies in the glazing and fenestration industry. We endorse compliant, sustainable and fit-for-purpose products and provide services to members that support their efforts to operate successfully.
• Drive product conformity and compliance. • Provide advice and support to members. • Facilitate technical capability and knowledge. • Develop relevant skill-sets through training. • Influence industry and product sustainability. • Advocate to governments and regulators. • Promote to members, stakeholders, the community and consumers.
“In the glass and window industry there is a growing trend of products being installed by untrained labour – particularly for windows, shopfronts, shower screens, balustrades, splashbacks and pool fencing. This introduces risks of the wrong product being installed in an incorrect manner that may not be evident at first – but may present an inherent safety risk or fail in the future.” AGWA submission to Non-conforming Building Products Senate Enquiry
The AGWA Accredited Company Program provides a comprehensive framework to develop and demonstrate the skills, experience, and integrity of your company’s production systems by formally recognising and promoting competence and expertise in window production, glazing and related activities. It makes it easier for your company to stand out from others. AGWA accreditation is about confidence – yours and that of your customers – that the products you supply and install comply with Australian Standards and conform to the National Construction Code (NCC).
WHAT IS ‘ACCREDITATION’? “Certification of competence in a specified subject or areas of expertise, and of the integrity of an agency, system, firm, group, or person, awarded by a duly recognised and respected accrediting organisation.” National Association of Testing Authorities (NATA)
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TECHNICAL
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PILLARS OF ACCREDITATION COMPLIANCE Provide Accredited Companies with the means to independently demonstrate product performance and compliance with the National Construction Code, Australian Standard (AS) 2047 Windows and external glazed doors in buildings, AS 1288 Glass in buildings and other relevant Australian Standards.
HOW IS THIS ASSESSED? To meet the requirements for Compliance, members must have successfully completed an annual compliance audit which assesses the information systems and production documentation as well as actual work undertaken by the member to verify compliance with relevant standards: AS 2047, AS 1288 and NCC. For window manufacturers this will be in the form of a physical audit at the company’s factory or premises. For glaziers, the assessment is undertaken as a desktop audit based on documentary and photographic evidence submitted by the member.
RECOGNISING EXCELLENCE The AGWA Accredited Company Program not only demonstrates minimum requirements but recognises and promotes ‘best practice’.
BRONZE Bronze is the entry level to accreditation and is granted to AGWA members who have an awareness of, and commitment to, the requirements of the Accredited Company Program.
SILVER
SILVER Silver status is awarded after successful completion of the first audit and satisfactorily demonstrated competence and expertise in each of the three pillars.
SILVER
SKILLS AND TRAINING Ensure Accredited Companies have the technical ‘know-how’ to achieve consistent and reliable performance and provide a continuing professional development program that allows Accredited Companies to maintain the currency of their skills and improve competency within their workforce.
GOLD In recognition of their outstanding track record and achievements, AGWA members who have demonstrated superior performance in each of the three pillars may be awarded Gold status.
GOLD
HOW IS THIS ASSESSED? To meet the requirements for Skills and Training, members must adequately demonstrate skills and knowledge of core skills relevant to their field: AS 2047, AS 1288 and NCC and demonstrate continuing professional development of staff through ongoing training.
SAFETY Assist Accredited Companies in providing a safe and healthy workplace for all employees and recognise best practice WHS management and employee engagement in promoting safety and well-being in the workplace.
HOW IS THIS ASSESSED? To meet the requirements for Safety, members must provide suitable evidence of their safety management system to minimum legal requirements as required by legislation, including:
PLATINUM
PLATINUM
Platinum level is the highest level of accreditation and is bestowed to members who have maintained an outstanding track record in each of the three pillars.
For more information, contact technical@agwa.com.au or visit agwa.com.au/ members/accredited-company-program
• WHS Policy / Safety Policy (including evidence of the consultation process). • WHS Training Needs / Skills Matrix. • Safety Responsibilities Statement. • Hazard Identification and Control (including PPE, First Aid, Toolbox Talks calendar and register, Equipment Register). • Risk Assessment Process (including SWMS). • Return to Work Policy / Program.
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SAFETY
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WORKSHOP SAFETY When identifying hazards in an engineering factory or workshop, the following issues seem to come up repeatedly.
This article was adapted for AGWA from Workplace Info – a product of the Australian Business Solutions Group. MACHINE GUARDING Have your machines been reviewed to determine whether guarding is needed, and whether guarding which is in place is effective? A simple survey of machinery in the workplace will identify machinery which has guarding in place, whether it be interlocking devices, physical barriers or other methods, and machinery which does not. Machinery and plant which does not have guarding can be identified by inspection, observation of the process, and discussion with people operating it. A simple question to ask yourself when trying to identify unprotected machinery is, “Could someone put their hand into it while it is in operation?” Answering this question for every piece of machinery or plant will help you to identify unsafe and safe equipment. Example of machinery found in workplaces include various saws, presses, guillotines, and metalbending machines. Having machine guarding in place will not be sufficient if it is not checked regularly for effective operation and maintained or serviced regularly, so these need to be part of your management system for safety.
NOISE This can be quite common in engineering factories and it is a good practice to test the workplace noise levels periodically, for example, annually. Once identified, appropriate actions can be implemented to control the risk of unwanted effects on people in the workplace. Any noise at or exceeding 85 dB(A) would indicate that noise control measures are needed. Where there is doubt or uncertainty
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about noise levels, testing should take place to determine what the levels are in the workplace.
HAZARDOUS SUBSTANCES Hazardous substances not only include chemicals, but also fumes, and these are generated from welding and other processes in the engineering factory. It is important to look at control measures such as ventilation, personal protective equipment and clothing, shields and screens, location of the exhaust emitting from the ventilation, access by others in the area, and fire emergency precautions. Other chemicals in the workplace need to be labelled in sealed containers and Material Safety Data Sheets (MSDS) should be available. Employees need to be trained in the safety precautions when working with them. Assessment of their safe use is also required.
WELDING Welding processes create their own degree of risk, which must be managed to avoid short and long-term effects such as ‘welding flash’ and other eye injuries, burns, and inhalation of fumes which can cause longer term illness. Welding processes should also be included in your hazardous substances risk assessment.
FIRST AID There may be occasions when first aid is required. Generally, a first aid kit is needed, with someone nominated to provide first aid. A register of injuries book is required, for recording all workplace injuries.
SUPERVISION Supervising the performance of work tasks is essential in all workplaces, including the engineering trades. The degree of supervision required may vary between workplaces. However, by law, there needs to be supervision for safety. For example, to make sure that correct Personal Protective Equipment
(PPE) is being used, that shields and guards are in place, that chemicals are used according to the label or MSDS (available from the supplier) and that people are safe in their work tasks.
PASSIVE SMOKING People who smoke in the workplace place others at risk of smoking-related illness, for which the employer is vicariously liable (i.e. the employer is liable for the actions of an employee in causing harm to others at the workplace). Anti-smoking laws in Australia vary between jurisdictions. Smoking in enclosed places, including workplaces and pubs and clubs was banned in all states and the Australian Capital Territory in 2008. However, what is defined as an ‘enclosed area’ varies between jurisdictions.
MANUAL HANDLING The lifting and moving of materials in the engineering workshop could cause an injury if it is not done properly and safely, so it is essential that manual handling tasks are assessed to determine the safest way to handle something. Materials, tools, equipment, and finished product and all likely to be handled in the engineering workplace. It is common to see forklifts, cranes, hoists, trolleys, automation, rollers/ conveyors and team lifting being used to minimise the risk of injury in these workplaces.
CERTIFICATES OF COMPETENCY Certificates of competency were introduced in 1996 to standardise a national system for people working with plant such as scaffolding/dogging/ rigging; crane and hoist operation; pressure equipment operation; and load shifting equipment. Examples of load shifting equipment which could be found in the engineering workshop include forklifts, cranes, materials hoists and others.
TRAINING
Glass & Windows
Operators of any of this equipment need to have a license from the pre-1996 system, or a certificate of competency, or be under training, completing a logbook, and receiving supervision from a competent person.
FLOORS, PASSAGEWAYS, STAIRS & LADDERS
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GLAZING AHEAD Female apprentice, Suseni Kuli, glazes the way to a successful career with TAFE NSW.
The condition of the workplace floors is important in avoiding injury from manual handling tasks, tripping on obstacles or uneven surfaces, slips on oil or other material, and emergency access and egress. The floor in the workplace should be kept clear and unobstructed and regularly swept. Where persons stand in the same position on concrete, brick, metal, stone etc., the floor must be covered, where practicable, with a semi-resilient, thermally non-conductive material. Guard railing is required around openings in the floor, or edges, such as mezzanine storage areas. Toe boards may also be required in these instances. Ladders should also be checked for damage and removed or repaired as required.
CONFINED SPACES Spaces that are not generally designed as working areas may have atmospheric contaminants, risk of burial, actuation of machinery, or oxygen deficiency or excess. These are generally classified as confined spaces. These places pose a serious safety risk and therefore entry into them must be controlled, with specific actions taken before, during and after entry into the space. The AS 2685 is required for any businesses performing confined space work. In an engineering factory, this could extend to the manufacture of tanks, containers, enclosed truck bodies, and involvement in other activities. Regular inspection will help to determine whether safety precautions adopted are actually working.
For more information on safety, contact Melissa Baker, AGWA National Training & Safety Manager, on 02 9498 2768 (ext. 409) or at melissa.baker@agwa.com.au
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TAFE NSW student is throwing stereotypes out the window as she forges a career in a lesser known, male-dominated industry. Bankstown local Suseni Kuli, 19, is half way through a Certificate III in Glass and Glazing at TAFE NSW and is already making her mark in the industry as an apprentice for Alexandria Glass. TAFE NSW, the only registered training organisation in New South Wales to offer the course, has customised her training around her employment commitments. There are expected to be more than 6,000 job openings for glaziers across the state over the next five years, which is why Suseni chose to pursue a career as a glazier. “I started my apprenticeship within weeks of finishing high school and haven’t looked back since,” Suseni said. “Although it is a male dominated trade, I thrive in the environment because I’m learning alongside those that have worked in the industry for decades and I encourage other women to consider working in a highly-skilled trade like this. “It’s about breaking down stereotypes and seeing the trade for its job prospects, rather than being put off by the fact that it is dominated by males.”
Mark Thornton, owner of Alexandria Glass and AGWA member, said glass and glazing businesses are crying out for skilled workers. “We are definitely seeing a deficit of skilled workers in the glass and glazing industry, which is why we are keen to take on apprentices like Suseni who is passionate about the industry and ready to apply the hands on skills she is learning at TAFE NSW,” he said. Mark Nicholls, TAFE NSW Head Teacher and current AGWA NSW State Chapter member representative for training, said he has observed an increasing number of women entering the industry. “TAFE NSW glass and glazing students are equipped with the practical, hands-on skills they need to perform a range of glazing jobs, including safely manufacturing, processing, moving and installing various types of glass,” said Mark. “Employment opportunities and learning skills in niche trade areas, such as glass and glazing, are highly sought after, especially by people who know that a university degree isn’t for them.”
To enrol or enquire about the Glass and Glazing courses on offer at TAFE NSW, visit www.tafensw.edu.au or call 131 601. ISSUE 03 AUTUMN 2020
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TRAINING AGWA COURSES IN 2020
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s we start a new year, the focus shifts to new staff, new resolutions and new business goals. A new year brings with it the promise of great things – a fresh start with the advantage of lessons learned from years gone by. The industry is changing and businesses need to update employee skills in order to be competitive. Training your staff is an investment in your business. Ensuring that your staff have the required knowledge and skills to do their job is a vital part of the development of your business. Trained staff have increased job satisfaction and productivity. Trained staff know your product and your industry, and are confident in dealing with customers. Trained staff are better workers. The 2020 AGWA training schedule is available on our website. We have a range of face-to-face courses and online courses to suit your business needs:
WINDOW ESSENTIALS (SYDNEY ONLY) This one-day course provides an insight into the world of windows. It provides a tour of the various types of windows, their pros and cons and hardware; an evaluation of the changes that have occurred in both AS 2047 and testing followed by a demonstration of the testing of windows under AS/NZS 4420.1 to comply with AS 2047; demonstration of the testing procedures for fall prevention under AS 5203; hardware testing and best practices for window and door installation.
INTERMEDIATE FENESTRATION Building on the online Window Induction Course, this two day course expands on the design, fabrication and installation of windows; outlining the principles associated with technology, water penetration, day lighting, energy and acoustics; properties and characteristics of materials; relevant Australian Standards and their links with the National Construction Code (NCC).
AS 1288 Australian Standard 1288-2006 Glass in buildings - Selection and installation is of vital importance
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to the window and door industry. Understanding the content of the Standard can be difficult particularly if simply reading the Standard. This course covers the basics of the Standard in Sections 1, 2, 3, 4, 5, 8 and includes: the scope of the Standard; materials and definitions; glass selection; human impact; and installation. There is also a brief overview of Section 6 Sloped Overhead Glazing; Section 7 - Balustrades; Section 9 Framed, Unframed and Partly Framed Glass Assemblies is also included.
FENESTRATION DIPLOMA GRADUATE Congratulations, Justin Cotterill.
ADVANCED AS 1288 Builds upon the AS 1288 course. This course concentrates on the more advanced sections (6, 7 and 9) of the Standard. • Balustrades • Overhead glazing • Unframed and partly framed glazing In addition to the trainer, an experienced industry engineer attends each course to answer questions regarding the application of AS 1288 to these more complex situations. Participants are expected to have completed either the online AS 1288 course, attended the previously conducted AS 1288 course or be very experienced in the application of the other sections of the Standard.
ADVANCED FENESTRATION COMMERCIAL This two-day course for the window and building industries is specifically designed for the commercial sector (Class 5-9 buildings). The course concentrates on the design, fabrication and installation of commercial window systems, outlining the principles associated with technology, water penetration resistance, energy efficiency, sealing, relevant Australian Standards, the National Construction Code and contracts.
For more information, please contact National Training and Safety Manager on 02 9498 2768 (extension 409) or email melissa.baker@agwa.com.au To register your attendance at any upcoming face-to-face courses, visit agwa.com.au/ events/category/courses-training
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ongratulations to the recent recipient of the AGWA Fenestration Diploma™, Justin Cotterill, Dowell Windows. The Fenestration Diploma™ and Fenestration Master™ programs have been developed to provide a pathway for recognition of both knowledge and industry involvement of members. These are individual programs that provide training in all aspects of the fenestration industry. The Fenestration Diploma™ is the first step in the recognition process with progress to Fenestration Master™, the ultimate accolade. Fenestration Master™ is currently under development and will be released in 2020. To be eligible for the award of the Fenestration Diploma™, the applicant must hold an industry-relevant Certificate III or university qualification, or have worked full time (or part-time equivalent) for two years in the industry. The training itself is based on a point system and the exam includes content and concepts from Australian Standards as well as training module content. The exam must be undertaken within three months of the completion of the required training.
For more information, or to register your interest, please contact AGWA on 02 9498 2768 or email training@agwa.com.au
Advertorial
Brian Imlach of GP Glass – Why use Oktopus Australia?
The Oktopus Australia manipulator on site at the Mona gallery in Hobart installing the glass panels from inside the building. No access was available externally as it was over water. The GP Glass team are operating from a barge and the glass was tilted with the manipulator and passed through the frame work.
It also offers multiple features to handle the glass safely – obviously a clear benefit for us, as workplace safety is a key priority for our business.’
Tasmanian group GP Glass Pty Ltd supply and install advanced glazing systems to residential and commercial projects statewide. Brian Imlach, Managing Director of the Devonport-based company, recently purchased two lifters from Oktopus Australia. He shares his overwhelmingly positive experience of his dealings with the company, the quality of the machinery, servicing and professionalism of the Oktopus Australia team.
Sourcing this new lifting technology from John Shevlin at Oktopus Australia has certainly improved the speed and efficiencies on each job site. ‘We’re extremely pleased to be using Oktopus Australia lifters, as they’re very capable and reliable pieces of equipment,’ says Brian. ‘Oktopus Australia are also on the front foot with operational training. They are highly knowledgeable and very easy to deal with.’
‘We purchased both of our Oktopus products via John Shevlin, beginning with a GL-CC777600 manipulator which attached to the front of our MAEDA 285 crawler crane,’ Brian says. ‘We had expected the exercise to be quite a complex operation to organise, but John’s extensive knowledge and many years’ experience in the industry made it effortless and certainly aided our decision to buy our second lifter from him.’
Since their initial purchase, GP Glass have enjoyed impeccable after-sales service. ‘When it was time for a scheduled service, everything was handled seamlessly,’ says Brian. ‘The Maeda crawler crane connected to our Oktopus manipulator is serviced by Pace Cranes in Sydney. John Shevlin from Oktopus Australia organised for the Pace Cranes team to fly down and adapt the Oktopus manipulator to our existing crane. It couldn’t have been easier.’
Oktopus products are indisputably a standout. ‘The manipulator is a glass vacuum lifter that mounts onto the front of an existing swivel crane system,’ says Brian. ‘The Oktopus version allows you to turn the glass multiple times and in several directions, including rotating 180 degrees.
Delighted with the outcome, GP Glass went on to purchase an Oktopus GL-N800 vacuum
lifter. ‘We ordered this largely because of the service we had received from Oktopus Australia following our previous purchase,’ Brian confirms. ‘Oktopus are slightly dearer than the generic models, but the quality and after-sales service is far superior. Ultimately you get what you pay for – and we’re getting unbeatable service from Oktopus Australia, combined with a machine of peerless quality.’ It’s that attention to detail that sets Oktopus Australia apart. ‘The quality is exceptional,’ says Brian. ‘Oktopus are premium German machines; when combined with extremely thorough service and after-sales support, cheaper rivals just can’t match it. At GP Glass, we always seek the bigger picture. As the saying goes, “The sweetness of cheapness is soon forgotten, but the bitterness of poor quality lasts forever.” We aim to avoid this at all costs – that’s why Oktopus Australia’s dedication to excellence makes us highly confident in our choice.’
For further information: GP Glass - (03) 6421 2300 Oktopus Australia - sales@oktopus.com.au
Oktopus (Aust) Pty Ltd − Your Oktopus® Supplier Australian and New Zealand Representative since 2010
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National enquiries Shevy 0438 419 798 or sales@oktopus.com.au
www.oktopus.com.au
Climateguard
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Thermal Window and Door Systems
Key Features & BENEFITS Designed and engineered in Australia - systems have been tested and exceed Australian Standard AS2047 Easy to fabricate and install State-of-the-art thermal break technology Available in a wide range of powder coat colours Compatible with Darley's other window and door systems Reduces the need for artificial cooling and heating
Improve energy efficiency and comfort Darley Aluminium’s new ClimateGuard range of thermally broken windows & doors are perfect for delivering optimal energy efficiency and comfort to commercial buildings. The thermal break in ClimateGuard consists of a plastic strip between interior and exterior aluminium profiles, that reduces the flow of thermal energy throughout the Aluminium frame. Designed and engineered in Australia, the ClimateGuard systems have been tested and exceed Australian Standard AS2047. ClimateGuard windows and doors help maintain an ideal temperature in commercial buildings, reducing the need for artificial heating / cooling and ultimately improving energy efficiency.
A system by
To request a catalogue or find out more go to www.climateguard.com.au
SY D N EY H EAD O F F I C E
MELBOURNE
BRISBANE
PERTH
T: (02) 8887 2888
T: (03) 9238 3888
T: (07) 3287 1888
T: (08) 9437 2999
E: sales@darleyaluminium.com.au
E: salesvic@darleyaluminium.com.au
E: salesqld@darleyaluminium.com.au
E: saleswa@darleyaluminium.com.au
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PRODUCTS A UNIQUE ELECTRIC SERVERY WINDOW SYSTEM
AUTOMATE RESIDENTIAL SLIDING DOORS WITH AUTOSLIDE MULTI DRIVE
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p until now, larger servery windows could only be operated using gas struts on either side. However, this poses a problem for larger windows that require high capacity gas struts to support the open sash. When the user opens the sash, the gas struts have no resistance until the sash is at least 75 degrees which, in some cases, can catapult the user away from the window. Another issue with these type of windows is where the sash opens out over a pool or cannot be accessed from the outside, making it very hard to close the windows. Unique Window Services have developed an Electric Servery Window System that slowly opens up to 90 degrees at the press of a button. There are no requirements for locks on the window as the two heavy duty electric motors will also hold the window securely in the closed position. The small remote control allows the windows to be opened or closed fully with only one press of the button. With a second press of the button, the user can stop the window in any position. The system is designed for 100 x 44 mm commercial door frame sections and comes complete with all brackets, motor and fittings required for installation.
For more information, contact Unique Window Services on 07 3265 5771 or visit uniquewindowservices.com.au
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he Autoslide Multi Drive is an automatic sliding door system which can be attached to new or existing sliding doors, internal or external, to enable the doors to open and close automatically - this means no more pushing or pulling. The system consists of a motor device and electronic controller which is encased in an aluminium slim line housing. The door is then activated by specially designed wireless push buttons installed on both sides of the opening. Optional motion sensors and other activation devices are also available. The Multi Drive can be easily installed on wooden, glass, aluminium and PVC single, bi-parting, and telescoping doors. It can also be installed on pocket sliding doors. This product has been very popular for pet owners and people with disabilities, allowing them the freedom of using their automated door with no restrictions.
SMART HOME INTEGRATION The Multi Drive also allows seamless integration into your existing smart home or access control system. Use one of the three dry-contact ports to create a scene within your home automation system and control the Multi Drive from anywhere in the world. Don’t have a smart home system? No worries, just download the Autoslide app to your smartphone or tablet. From here, you can operate and program your Multi Drive system where there is Internet access. The Multi Drive simply connects to your home’s Wi-Fi network to provide the increased accessibility through the Autoslide smartphone app.
For a free supply/fit quote, contact The Window Guy on 02 9756 5664, info@thewindowguy.com.au or visit www.thewindowguy.com.au
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FIRST SINGLE PANE ‘DYNAMIC’ GLASS LANDS IN AUSTRALIA Suntuitive Interlayer
Low-E Coating on Surface 4
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The energy saving and comfort benefits of Suntuitive® dynamic glass can now be enjoyed in a single pane, laminated glazing product for smaller window sashes and retrofits thanks to a new purpose-made interlayer.
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untuitive® MonoLite joins Glassworks’ growing range of energy saving glass products - providing a slimmer and more affordable dynamic glass than the existing Suntuitive® Insulating Glass Unit (IGU). Dynamic glass self-tints based on the position and intensity of the sun which varies the Visible Light Transmittance (VLT) and Solar Heat Gain (SHGC) according to a buildings’ needs. That is, the natural lighting and passive heat are optimised throughout the day and year, as opposed to a fixed clear or tinted glass. Given the volatility of weather in certain regions of Australia and the heat that can be experienced during hotter months, Suntuitive® has gained a lot of attention as an alternative to shades and overhangs for energy efficient buildings. Until now, it has only been offered as an IGU, thereby ruling it out for some applications and projects. “We are still seeing a need for monolithic glazing in the Australian market, especially in northern regions which experience warmer weather. So it’s exciting that the incredible benefits of dynamic glass are now accessible for single glazed as well as double glazed applications, fitting sashes as slim as 9.1 mm,” says Michael Gleeson, Executive Director, Glassworks. In addition to regions where monolithic glazing is more prevalent, heritage buildings and older constructions simply don’t allow for the thickness of IGUs. Suntuitive® MonoLite is perfect for such retrofits, improving the overall energy efficiency of a building. Roof lights can also be a major source of heat during the day and don’t always require double glazing, so Suntuitive® MonoLite is now a viable option for these installations. “Numerous studies support the notion that natural light and temperature control increases occupant comfort and well-being. Like the Suntuitive® IGU, MonoLite offers a constantly variable VLT and SHGC,” Michael explains. Specifically, when the external glass temperature is at its coldest, Suntuitive® MonoLite allows a 51 per cent VLT which can get as low as 8 per cent in full sun to control glare. Likewise, the SHGC fluctuates between 0.35 and 0.20. Compare this with a fixed tint where you would be looking at a fixed VLT of 35 per cent and SHGC of 0.47 irrespective of the sun position. Suntuitive® MonoLite is exclusively laminated at Glassworks’ custom laminating line in Dandenong South and can include two panes of clear glass or crystal grey and clear with a hard coat low-E on surface 4 (room side) for improved insulation.
Contact Glassworks on sales@glassworksaust.com or 03 8788 5888 for specific performance calculations or capabilities to suit your next project. BUILTVIEW
WHAT’S NEXT FROM VIRIDIAN
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s we enter a new decade, we face new opportunities as a glass and glazing industry. It’s been talked about for a long time, but it is now right in front of us: the demand for double glazing is going to grow, and fast. Over the last year, Viridian has optimised their processing capabilities to ensure they can meet these shifts in industry demand. Viridian want to help members ensure that specifiers and building occupants have glazing choices that meet the performance and design requirements for their building envelope. Viridian’s new double-glazing product offering has been developed to support your business to start meeting these challenges head on. Viridian’s operations are now focused on producing a variety of performance double glazing products which can be locally supplied to meet increasing demand. Introducing two new double-glazing products:
LIGHTBRIDGE NEXT™ This is the next generation to Viridian’s successful LightBridge product. This product has all the works, superior energy efficiency performance with the addition of a thermal spacer and added acoustic and UV performance as standard. Find out more at www.viridianglass.com/lightbridgenext
CLIMATECH™ This is an entry level Low-E double glazing option. Providing an easy choice for commercial and residential applications requiring an overall better performing glazing system. Find out more at www.viridianglass.com/climatech
IN DEVELOPMENT Viridian are making changes to the PerformaTech™ high-performance commercial double-glazing range. These changes will ensure that the PerformaTech™ range meets the demanding changes to the National Construction Code Section J 2019 requirements. Watch this space for more announcements.
To enquire about these products, contact your local Viridian Glass representative or call 1800 847 434 for more information.
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INTRODUCING THE QUATTROLIFTS NOMAD
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s a proud Australian company, Quattrolifts have become an internationally renowned supplier of glass lifting equipment due to their innovation and continual development of machines that make the work smarter - not harder. With staff safety being paramount, gone are the days of six to 10 men risking injury when moving or installing large and heavy units of glass weighing up to 500 kg. This can now be safely and economically achieved with the use of only two people. How? Meet the Quattrolifts Nomad. Launched over 14 years ago, the Nomad was a revolution to the glass and window industry because of its ability to load/ unload trucks or racks in the factory, as well as move and rotate panels for edging machines and cutting tables. For on-site work, the Nomad has the convenience of being transportable in the back of a van or ute. On-site, it is
assembled in mere minutes to lift, shift and rotate panels as well as pocket glaze into channels by the use of its clever and subtle mechanical adjustments. The Nomad’s evolution has also seen the introduction of optional accessories, including: • Outrigger leg sets - for improved stability on sloping ground and greater rotation angles where reduced ceiling height are factors. • Window frame lifters – when moving complete window units is required. • All-terrain wheel sets – for uneven surfaces such as lawns, bitumen or gravel. The Nomad’s agility in movement will impress as much as its capability to reconfigure into a smaller footprint that fits through doorways. Make 2020 a safer and more profitable year for your business.
Enquire about the latest Nomad machine and the limited special offers available today on 0415 895 327 or martin@quattrolifts.com
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MORE THAN JUST LABELS
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he National Construction Code requires labels to be applied to all residential windows to indicate their performance rating. For over 12 years, Guru Labels has been the preferred supplier of labels to the Australian Glass and Window Association and the glass and glazing industry. Whether you need safety labels, performance labels, fall prevention labels, care instruction labels, brand labels or manifestation labels (also commonly known as motifs), the AGWA online portal has members covered. Yet Guru do more than just labels; supplying stationary, promotional products, tags (after the acquisition of Tytags in 2019) and, importantly for the window and glass industry, Shield n Peel.
SHIELD N PEEL Many years ago, Guru Labels noticed an issue in the industry where other trades flick paint, concrete and other materials onto beautifully installed windows only to leave irreversible damage.
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So, Shield n Peel was introduced: an easy to use, quick drying product that can be painted on most glass surfaces to protect from unnecessary dirt or damage that typically occurs during construction. When the protection is no longer needed, simply peel it off to reveal beautifully pristine glass and windows. The range has since expanded to include Shield n Peel for floors, bathrooms and even to protect your car on those dusty road trips.
their 4 L or 15 L buckets and, assuming you love it as much as they do, they would like to feature your windows in a range of industry magazines. They will take before, applying, removing and after shots as well as video footage of you using the product - profiling your company not just as a satisfied Shield n Peel customer, but as a quality glazier builders can trust.
SPECIAL MEMBER OFFER
Watch this space. After the move to new state-of-the-art facilities early last year, 2020 will be a very exciting year for Guru Labels and they would love to have you involved in it!
If you would like to try this specially formulated for windows product, Guru Labels offer a special opportunity for two lucky AGWA members. Buy either
Contact Guru Labels on 1300 852 646 or email sales@gurulabels.com.au or visit orders.gurulabels.com.au/agwa/
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DORIC RANGE OF SLIDING DOOR LOCKS D
oric is a first-class innovator and has been for more than 40 years. It’s no accident that the company holds more design patents than any other entity outside the Australian government. The Australian family owned business is a powerhouse in the hardware and fenestration industries, and its prowess is well demonstrated by its innovative range of sliding door locks. Key to the cleverness of Doric’s range is a chassis that is readily adaptable to different handles, enabling it to offer the industry’s best and widest range; the durability of weather-proof powder coating – Doric pioneered the process of powder coating plastics; and a five-day lead time for production orders.
THE TOP OF THE LINE Doric’s Twin Range is its premium market offering, with a new option of stainless steel for the ultimate in architectural applications. With two points of locking, the DS3130 Timbarra Twiin Sliding Patio Door Lock was the first non-handed twin actuator system to be offered in Australia. Designed for residential use, its extra thick 6 mm plated tongues and six-point keeper fixing ensure it offers a higher level of security that surpasses any similar products available. The Timbarra Twiin lock is available in a range of sleek and contemporary handle designs, while the Carey Twiin Sliding Patio Door Lock stablemate performs a similar twin-lock function in both Polesium and Zinc finishes.
It’s adaptable too. Both finishes are available in a latch set with internal and external cylinders (DS3010 and DS3110), no cylinders (DS3011 and DS3111), a lock set with external (DS3012 and DS3112) or internal (DS3015 and DS3115) cylinders, and a dummy set with no cylinders (DS3018 and DS3118). To match, the Carey External Handle is available with cylinder (suits DS3010, DS3012) or without (suits DS3011, DS3015 and DS3018).
AFFORDABLE STYLE Doric’s mid-range offering is the Biio, with two products adding aesthetic appeal to any sliding door suite; the Avana Sliding Patio Door Lock and the Navana Sliding Patio Door Lock. The Avana Sliding Patio Door Lock is adaptable to the majority of applications, offering a latch set with internal and external cylinders (DS2150), no cylinders (DS2151), a lock set with external (DS2152) or internal (DS2155) cylinders and a dummy set with no cylinders (DS2158). The Navana Sliding Patio Door Lock (DS2160) is available in a latch set with internal and external cylinders (2160), no cylinders (DS2161), a lock set with external (DS2162) or internal (DS2165) cylinders, and a dummy set with no cylinders (DS2168).
UNIVERSAL APPEAL
around its proven Universal OEM Chassis which is an industry benchmark for aesthetic appeal, corrosion resistance and reliability. Both the Universal Wilton and Murray Sliding Patio Door Locks incorporate a common lock body in a power coated Mill finish. Using common fixings and industry standard machining specifications, fabricators are provided with the ability to stock and fit multiple styles using the same basic components. The Wilton Sliding Patio Door Lock is available in a latch set with internal and external cylinders (DS930), no cylinders (DS931), a lock set with external (DS932) or internal (DS935) cylinders, and a dummy set with no cylinders (DS938). Likewise, the Murray Sliding Patio Door Lock is available with an external handle with cylinder (suits DS930 and DS932) and without (suits DS931, DS935 and DS938), and again with a double lock set with external and internal cylinders (DS980), no cylinders (DS981), a lock set with external (DS982) or internal (DS985) cylinders, and a dummy set with no cylinders (DS988). Such design and feature versatility is a huge benefit for the end-user consumer, enabling efficient simplicity for fabricators in the stocking and fitment of sliding door locking systems.
To order, visit www.doric.com.au
The entry-level Doric Universal Range was a real game changer for the industry when it was introduced. Doric’s Sliding Patio Door Locks are built
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SECCO LAUNCHES ZERØ GRAVITY
Glass & Windows
NEW COLOURS NEW PERFORMANCE BY OCEANIA GLASS
Introducing Zerø Gravity (ØG®), a new sliding system from Secco, Thermeco’s Italian steel and brass supplier!
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n order to lift and slide a door or window of great dimensions, and hence weight, an elaborate system equipped with electric motors for lifting and sliding is traditionally required. However, Secco’s aim was to operate it manually, without electricity, freeing the frame from its weight so that it can be moved as if it were in the absence of gravity. To free a door or window from its weight and make it float in the air, sliding without friction, the best solution is that of magnetic levitation. Secco identified a patent by Ironlev® where passive magnets are used for lifting large masses along a thin track. Just as a ship floats in the water, so the ØG® lift-and-slide door or window fluctuates in the air, freed from its weight to flow effortlessly, slowed down by the inertia of its mass. ØG® consists of a levitation unit that is recessed into the floor and is made of a sliding rail, Ironlev® magnetic pads and a connection beam to the sash frame. The system is accessible for maintenance through removable capping profiles that can be fitted with the same finishes of the floor for perfect continuity between internal and external floorings. Only an 8 mm gap, sealed with brushes, remains visible along the length of the door. Along the upper track, the ØG® system is fitted with mechanisms to counteract the lifting thrust of the magnets, providing locking and tightness. The system does not require electricity, it works manually with weights up to 1,000 kg.
For more information, visit thermeco.com.au or seccosistemi.com/en
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ustralia’s glass maker, Oceania Glass, is proud to announce the release of two new products, QFloat™ Light Grey and EnergyTech™ Light Grey. Both products were recently produced for the first time on the floatline in Melbourne. The light grey range provides a perfect aesthetic option where a subtle grey tone is required to complement other building materials or neutral colour schemes. The QFloat™ and EnergyTech™ range of products provide an extensive choice of locally stocked colours for aesthetic and performance.
NEW ENERGYTECH™ LIGHT GREY EnergyTech™ Light Grey is an excellent choice where midrange solar control is required, with Low-E insulation for improved occupant comfort. As a trusted brand in Australia, it maintains the easy to process and handling qualities expected from Oceania’s durable hard coat Low-E glass range.
NEW QFLOAT™ LIGHT GREY QFloat™ Light Grey is an ideal addition for increasing solar control, in single glazed or combined in IGUs for a range of performance possibilities. QFloat™ Light Grey preserves access to natural daylight without the heavy tint often associated with traditional grey float products.
The Oceania Glass range is locally supported by our Account Management and Architectural Specification team. For more information, contact your Oceania Glass Account Manager or visit our new website at www.oceaniaglass.com.au
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LoE³-366® clear low-E
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BUILTVIEW
ARE YOUR IGU’S MEETING THE REQUIREMENTS OF AS/NZS4666?
672 Hours HOT/COLD CYCLE
Azuma now offers 3 months long term weather performance testing for Insulated Glass Units (IGU’s), a requirement of AS/NZS4666 using EN1279 test methods.
1176 Hours FIXED HEAT & HUMIDITY 2020 SCHEDULE 18 May, 2020 17 Aug, 2020 16 Nov, 2020
Samples MUST be delivered to Azuma TWO WEEKS before the stated dates. IGU Testing start dates may change and subject to only four bookings per year.
Azuma Testing Wetherill Park, NSW Australia
For infomation and bookings:
+ 61 2 9604 0255 contact@azumadesign.com.au
TECHNICAL CONSULTANT
azumadesign.com.au
Craig Brennan 0407 328 783
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NEWS CONGRATULATIONS BASIR ABBASS
COOLING BROS ACQUIRE DREAM HAVEN GLASS
Joseph Assaf AO (left), founder and chairman of the Ethnic Business Awards, and Basir Abbass (right), owner, Accent Aluminium Windows.
Paul King (left), Cooling Bros, and Jim Kriaris (right), Dream Haven Glass.
Basir Abbass, owner of Accent Aluminium Windows and Doors, was nominated in the category of Medium to Large Business for the 2019 Ethnic Business Awards.
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“We share similar philosophies, and this exciting new opportunity will allow us to expand our product offering as we strive to be Australia's leading provider of innovative architectural glass solutions for safety, style, security, comfort and efficiency,” said Paul King, CEO, Cooling Brothers Glass Company.
ounded in 1988 by Joseph Assaf AO, the Ethnic Business Awards are Australia’s longest running national business awards program. The Awards celebrate diversity and multiculturalism, and the achievements of migrants who come to Australia with a ‘suitcase full of dreams’; and whose creation of new jobs, wealth and ideas have contributed to cementing the harmony of multicultural Australia. These ingenious and enterprising characters contribute greatly to the country’s business and social landscape, and it is the goal of the Awards to celebrate their journey. Of his nomination, Basir says, “I am truly humbled to be nominated for the Ethnic Business Awards. We have always measured our success by the impact that we make on our staff, our customers and the wider community and this nomination is a recognition of our collective efforts. The culture of Accent is centred on our values and our commitment to beam a light of hope to all those that have none. To the migrants and refugees that land on this beautiful soil, we give hope that Accent will be a shining beacon of hope and that you can all be anything that you choose to be. I am reminded by the words of a friend of mine who says that if you can conceive it in your head, believe it in your heart, then you can achieve it in your hands. Everything is possible.” Born in Afghanistan in 1961, Basir and his family were forced to flee their homeland following extreme pressure from the Soviet Union invasion in 1979. Arriving in Australia, Basir was immediately confronted with the hardships that came from being thrust into the unknown. From a foreign land to a foreign language, foreign culture and foreign ways of doing business, it took a fresh perspective and a grand vision for Basir to set out and make a better life for his family. Starting as a truck driver for Accent Aluminium Windows and Doors, Basir’s incredible work ethic and astute business acumen saw him transform and grow the company to new heights. In 2007, he bought a 50 per cent equity stake, before becoming the sole owner of the company in 2012. Accent employs 70 people across Victoria, realising 20 - 30 per cent yearon-year growth to date.
ooling Brothers Glass Company is excited to announce their recent expansion and acquisition of Victorian based glass processor, Dream Haven Glass. In February 2020, Dream Haven Glass was re-branded as Cooling Brothers Glass Melbourne and welcomed into the Group.
“Our entire team work exceptionally hard to maintain the superior level of service that our customers expect,” said Paul. “Cooling Brothers continued nationwide expansion only seeks to further improve upon what has already been established by Jim and the team at Dream Haven Glass.” Under the direction of Paul King and Director Vince Bianchini, their continued investment in advanced glass processing technology, quality control systems and team of skilled professionals, has resulted in the company experiencing solid growth. This recent development will enable their national customer base to benefit from an expanded service offering an extraordinary creativity in the world of digital printing, custom lamination and double glazing. “For further information on Cooling Brothers Glass Company and our extensive product range, please feel free to contact us and one of our friendly staff will be happy to help,” said Paul.
For more information, contact 1300 040 799, info@coolingbros.com.au or visit www.coolingbros.com.au
For more information, visit www.accentwindows.com.au
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NEWS
PAARHAMMER POWERED BY THE SUN
Glass & Windows
OGA TO REPRESENT BOTTERO IN AUSTRALIA
SOFT TECH RECRUITMENT NEWS
Bottero is proud to announce that they have appointed Overseas Glass Agencies (OGA) as their sales representative for Australia and New Zealand.
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ntroducing several stellar additions to the Soft Tech team. We asked them to introduce themselves to provide insight into who they are, how they feel about joining Soft Tech and how they will add value for Soft Tech customers.
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ottero is a specialist Italian producer of glass processing machines. In operation since 1957, Bottero are now world leaders in the supply of machinery for the flat glass cutting and processing sectors, and offer an extensive range of machines to suit all glass processing requirements. Bottero operate internationally, with plants and/ or branches in Italy, Germany, France, United Kingdom, United States of America, China and Brazil.
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n addition to the many sustainable features of the Paarhammer window and door manufacturing plant, it is now powered by the sun with the installation of an almost 100 kW photo-voltaic solar system to provide electricity used to manufacture windows and doors. Adding to the existing light, water and waste management systems of the factory, Paarhammer decided to have solar panels installed on the large rooftop. While a high level of self-consumption is aimed for, there are also backup batteries and a gateway. The available energy from the sun is 3,000 times higher than the worldwide energy need. Solar panels for hot water, or to create energy through photo-voltaic panels, are a truly sustainable resource which reduces the carbon footprint and greenhouse gas emissions. Factories are big consumers of energy during the production process, but when these energy needs are at their peak during the day (when the sun is shining), the energy can be harvested and used right away. Paarhammer is proud to harvest clean, renewable energy for its window and door manufacturing operations.
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OGA has 45 years’ experience in offering a complete range of processing machines for the flat glass industry. OGA proudly represent an exclusive number of renowned international glass machinery manufacturers who, together with Bottero, can now offer practical solutions ranging from a simple standalone cutting machine, to a completely automated factory production system. Bottero are constantly expanding their expertise and technology with the aim of becoming the benchmark manufacturer in the flat glass sector. Bottero has more than 50,000 installations worldwide with over 250 installations in the Asia-Pacific region. OGA’s knowledgeable and friendly staff are available to offer professional advice and technical service for all existing and new Bottero machines.
For further information, please contact OGA on 03 9587 2488 or enquiries@oga.com.au www.bottero.com www.oga.com.au
DEREK NEUSCHULZ Technical Services – APAC After graduating from university, Derek joined an aluminium distribution company where he started as a Project Coordinator. In this initial role, he often had to help fabricator customers calculate their extrusion, component and glass orders to get them to use the company’s newest systems. Each enquiry would take many hours of time and so he started to create coded spreadsheets for each system to assist in calculating those cutting sizes, component quantities and optimised material lists. The spreadsheets grew in complexity and capability to a point where they were given out to customers to use in their own businesses. By doing this, he created loyal customers who ordered material simply because it was made easy for them. Still today there are many fabricator businesses using these spreadsheet calculators for their ordering requirements. Four years after joining the company, Derek was asked to help start-up a new Research and Development Department – initially a team of only two people. He was directly involved in fabricating product, AS 2047 and AS 2484 testing, Acoustic and Bushfire testing, WERS modelling, system design and software development. Derek’s passion for developing system
University on Fabrication & BIM and guest lecturing at RMIT University on technology in the construction industry.
software to make it easy to quote and build product for the Australian wide fabricator network led to him taking on the role of National Product Manager for estimation software. In that role, he led a team that produced one of the signature V6 databases which today is used as a benchmark in the Australian marketplace. “Over the term of my career I have seen many changes in the V6 software, and I am very excited to now be part of the Soft Tech team,” says Derek. “Derek has over 15 years’ experience in programming V6 databases and Soft Tech is delighted to have him on board!”
NICHOLAS BOYD Senior Relationship Manager – APAC With 15 years’ experience in information technology through a wide variety of roles and responsibilities ranging from Business Analyst, Service Delivery Manager, Operations Manager and Senior Account Manager; Nicholas brings a broad business administration skill set and detailed eye to the Soft Tech team. Holding a Bachelor of Applied Science with double major in Information Technology and Information Systems, Nicholas has previously helped to service a majority of ASX Top 200 businesses through his prior tenures. Whilst new to the fenestration industry, Nicholas’ prior experience stands him in good stead to quickly build his knowledge on this new and challenging industry, as well as the Soft Tech client base. “Nicholas’ role will focus on engaging and expanding our existing Australian and New Zealand fabricator user base. He’ll also be getting involved in a number of internal projects to support our company strategy,” says Tyron Ball, Co-CEO, Soft Tech Group. Outside of work, Nicholas likes to ride his mountain bike, spend time with family, watch movies and he passionately follows the St Kilda Football Club in the AFL and Melbourne Storm in the NRL. “Welcome on board, Nicholas. Soft Tech are fortunate to have you.”
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SLAVEK HEYDUK Implementation Team Lead – APAC Born and raised in Poland, Slav moved to the United Kingdom after graduating with a Bachelor and Masters in Computer Science. He started his career in the fenestration industry, first on the shop floor, then as a CNC operator shortly after joining the business. It wasn’t long before Slav transitioned into an IT specialist role and co-developed the company’s database, going on to assist business partners and customers in database development across all UK and Irish aluminium suppliers. After taking up a Project Manager role that required him to move to Australia, Slav was responsible for coordinating and developing databases and software functionality for the Australian market, before accepting an offer to work with Soft Tech. “I’m super excited to work with the Soft Tech team. I’m hoping this role will be a long-term challenging opportunity for me and will allow me to grow my professional skills, while utilising my knowledge and experience to support Soft Tech’s customers,” says Slav. “We’re also super excited to have you on our team Slav!”
BRETT PEREZ Strategic Account Manager – APAC Brett has over 20 years’ experience in the engineering and construction industry, with a keen interest in Building Information Modelling (BIM). In previous roles, Brett has implemented BIM workflows and design to fabricate on processes, with his most recent role being at Autodesk. While there, he resolved various business challenges through the use of technology. Some of Brett’s personal achievements include presenting at Autodesk
“We are excited to have Brett on the team – he brings with him a ton of experience and drive. This role is at the heart of Soft Tech’s strategy to increase our customer facing presence and to better understand and help our users,” says Tyron. In his spare time, Brett enjoys mountain biking and camping with his wife and three children. “Great to have you with us here at Soft Tech, Brett!”
ALEX BOZGA Instructional Designer Alex is originally from Romania and has seen more countries than his age to date. Coming from a family business in the fenestration industry in Romania, Alex graduated with a Bachelor in Computer Science followed by a Masters in Information Systems Management. With over 10 years’ experience both as a consultant and as an employee for organisations throughout Asia, Australia, Europe and the United States of America, Alex has seen first-hand that an business cannot thrive without happy customers and, at the same time, a business cannot grow without its people. This is the reason he has a tremendous focus on the learning solutions that Soft Tech are designing for our customers and our people. Alex is a strong advocate that life is a continuous learning and development curve, regardless of age or condition. “I am here to make a difference that will have an absolute impact on Soft Tech’s customers and people by implementing bold learning design concepts to support and enhance our existing training programmes,” says Alex. “Soft Tech’s aim is to provide state-of-theart solutions to support our customer’s success and our people’s growth.” “We think Alex is a great fit for our core business. Welcome to the team Alex!”
Follow Soft Tech’s social media as they build their team in 2020:
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NEWS
Glass & Windows
EnergyTech™
NEW
Locally Made
Light Grey
Grey
Clear
SuperClear
SuperGreen
NEW EnergyTech Light Grey provides excellent access to daylight, balanced with solar control with an attractive light grey tone. As a trusted brand in Australia, it maintains it’s easy to process and handling qualities you expect from our durable hard coat Low E range. EnergyTech™ offers a range of clear and toned glass options with Low E coating designed to increase thermal insulation and provide a choice of solar control performance for improved occupant comfort.
Find out more at
www.oceaniaglass.com.au
*Images is for visual indication only, refer to samples for selection.
DARLEY OPENS NEW VICTORIAN SHOWROOM
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arley Aluminium, a national leader in the distribution of residential and commercial aluminium windows and doors, is proud to announce the opening of their new Victorian showroom in Keysborough. To celebrate, a grand opening event was held on Thursday, 14 November, 2019. Darley’s fabrication customers and suppliers were invited to see the new showroom, showcasing the latest residential and commercial windows and doors, as well as hardware components and accessories. Attendees were also given the opportunity to take a tour of the warehouse and learn more about Darley’s new products and services including the brake press, guillotine machine, and ClimateGuard thermally-broken windows and doors. The Grand Opening was a great success with over 120 in attendance. Customers were treated to a buffet lunch service and coffee, as well as a complimentary tool bag and showbag. The new and improved showroom showcases Darley’s range, including: • KlassicView residential window and door range. • HarbourView Kits.
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• CityView range of commercial windows and doors. • New ClimateGuard thermally broken window and door system. “Customers were able to meet our staff members and put faces to names. The factory tours were very popular, enabling customers to see our manufacturing capabilities and how they could utilise these services in their own businesses. The new showroom, with all of our systems on display, received a constant stream of customers, keeping our technical department busy. Overall, it was a relaxed and informative day for all involved,” commented Chris Walsh, Victorian State Manager, Darley Aluminium.
Suppliers, customers and end-users are all welcome to visit the new showroom. For more information, please contact salesvic@darleyaluminium.com.au or 03 9238 3888.
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DIRECTORY AGWA CALENDAR
AGWA WELCOMES
13 March
Western Australia Business Builder Seminar
18 March
Training: Intermediate Fenestration Perth, WA
24 March
Training: AS 1288
1 April
Training: Intermediate Fenestration Melbourne, VIC
2 April
Training: Window Essentials
Sydney, NSW
6 April
Training: AS 1288
Canberra, ACT
20 April
Training: AS 1288 Advanced
Brisbane, QLD
21 April
Training: Intermediate Fenestration Brisbane, QLD
22 & 23 April
North Queensland Industry Update Cairns & Townsville, QLD Sessions
Perth, WA
Brisbane, QLD
28 April
Training: AS 1288
30 April
2020 Design Awards Close
5 May
Training: Intermediate Fenestration Adelaide, SA
6 May
AGWA Annual General Meeting
Sydney, NSW
12 May
Training: AS 1288
Perth, WA
21 May
Training: AS 1288
TAS
25 May
Training: AS 1288 Advanced
Sydney, NSW
29 May
Victoria Business Builder Seminar
Melbourne, VIC
12 June
New South Wales Gala Awards Dinner
Sydney, NSW
27 June
Western Australia Gala Awards Dinner
Perth, WA
3 July
South Australia Business Builder Seminar & Gala Awards Dinner
Adelaide, SA
24 July
Queensland Gala Awards Dinner
Brisbane, QLD
7 August
Tasmania Business Builder Seminar Launceston, TAS & Gala Awards Dinner
28 August
Victoria Gala Awards Dinner
Melbourne, VIC
11 September
New South Wales Business Builder Seminar
Sydney, NSW
9 October
Queensland Golf Day & Industry Update
Brisbane, QLD
23 October
Western Australia Golf Day
Perth, WA
30 October
New South Wales Golf Day
Sydney, NSW
13 November
South Australia Golf Day
Adelaide, SA
Adelaide, SA
Cooloola Glass & Aluminium Gympie, QLD DL Best Building Materials Pty Ltd
Slacks Creek, QLD
Glass Toughening WA Pty Ltd
Jandakot, WA
Inspired Windows Pty Ltd
Kialla, VIC
Majestic Glass
Villawood, NSW
Noah Windows & Doors
Nunawading, VIC
RM and Co Pty Ltd
Bayswater, VIC
Roland Becket Pty Ltd
Smithfield, NSW
Rylock Windows
Seaford, VIC
Salthouse Architectural Windows and Doors
Torquay, VIC
Shanghai Renshi Doors & Windows
Greenacre, NSW
Technical Protection Systems
Bayswater, VIC
Tuffco
Jesmond, NSW
Young Glass Service
Young, NSW
ZG Glass & Glazing
Lakes Entrance, VIC
Provincial Glass
Mitchell Park, VIC
PLEASE NOTE: Member information and calendar dates are correct at time of printing. Visit agwa.com.au for the latest updates and information.
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Stainless Steel Mesh Security System
10 YEAR WARRANTY
The ScreenGuard Stainless Steel Mesh System
KEY FEATURES: Australian designed & engineered
for windows and doors is designed to offer maximum security, visibility and style.
Easy to fabricate & install
ScreenGuard aluminium frames are made of T6 extruded aluminium
Now available with Nylon Corner Stakes
protection and quality. ScreenGuard’s patented security screen system, meets and exceeds
Meets and exceeds AS5039-2003
Australian standard AS5039-2003. The anti-corrosion stainless steel
High quality 316 marine grade stainless steel mesh Bushfire rated Corrosion Resistant
with 316 marine grade stainless steel mesh that provides strength,
wire mesh is coated with a specialised UV protective coating that provides a clear long lasting finish. To find out more about ScreenGuard go to www.screenguard.com.au or contact your local Darley Aluminium branch using the contact details below. A system by
New South Wales (02) 8887 2888
Victoria (03) 9238 3888
Queensland (07) 3287 1888
sales@darleyaluminium.com.au
Western Australia (08) 9437 2999
salesvic@darleyaluminium.com.au
salesqld@darleyaluminium.com.au
saleswa@darleyaluminium.com.au
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IMAGE Alspec
SCREENS
72 Learn, Engage, Network Industry Forums & Training in 2020.
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National Design Awards 2020
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A Clear Choice for Security ClearShield
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A New Outlook for Lincoln Sentry
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CASE STUDY
Ascot House Invisi-Gard
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BUSINESS SNAPSHOT
GoldCo Security Group
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NEWS & PRODUCTS
The Smartest Security Screen on the Market Crimsafe
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Secure Your World with Doric CMesh Doric Products
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Rebuilding After The Bushfires Eurobodalla Home Improvements
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UNIQUE JOB
Factory Fit Screens
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DIRECTORY
NSSA Welcomes Our new members.
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NSSA Calendar Important dates.
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NSSA EVENTS
MEMBER PROFILES
PROUD CONTRIBUTORS TO THE NSSA DEVELOPMENT FUND
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Screens
NSSA EVENTS
LEARN, ENGAGE, NETWORK Following on from the success of the 2019 events, the NSSA has scheduled an expanded series of State Industry Forums and Training events across Australia for 2020.
“When the opportunity was presented to ASSA ABLOY to sponsor the 2019 NSSA Industry Forums it was a very easy decision for us to make. The NSSA is the peak national industry Association when it comes to all things security screens. Many of the core purposes of the NSSA are very similar to what we at ASSA ABLOY also value in terms of driving best practice through compliance, product conformity and training. What better way to give back to the industry than supporting these key information sharing sessions. The chance to meet with and talk to both current and prospective NSSA members about what the Association has done, and is doing, towards the betterment of the security screen industry is an opportunity that shouldn’t be passed up.” PAUL BEAUCLERC National Sales Manager – OEM ASSA ABLOY Australia
2020 INDUSTRY FORUMS & NETWORKING DRINKS Our industry forums are designed to bring members together in each state and create a platform for members to discuss the virtues of compliance, being a compliant business, state licensing requirements, product compliance, manufacturing to AS 5039, training, auditing, integrity of the Association and how the Association can help your business. Our Forums are an open discussion for members to get involved. All state Forums will be followed by networking drinks.
SAVE THE DATE New South Wales Industry Forum
20 May
Sydney, NSW
Queensland Industry Forum
3 June
Brisbane, QLD
Western Australia Industry Forum
10 June
Perth, WA
South Australia Industry Forum 11 June Victoria Industry Forum
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5 August Melbourne, VIC
REGISTRATIONS Registrations for NSSA Industry Forums & Networking Drinks are essential. For more information and to register for these events, visit nssa.org.au
THANK YOU TO OUR NATIONAL FORUM SPONSOR
01 Michael Henry, NSSA Chairman, presenting at the 2019 Queensland Industry Forum. 02 High fives all around: Congratulations to our 2019 training graduates. 03 Training Course: Intermediate Installation Security Screens. 04 Training Course: Intermediate Installation Security Screens. 05 Jack Ryan, NSSA Vice Chairman, presenting at the 2019 Queensland Industry Forum.
Adelaide, SA
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NSSA EVENTS
Screens
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2020 TRAINING COURSES This year, the NSSA once again offers face-to-face training around the country. Whilst relevant for anyone in our industry, the 2020 interactive program will be targeted towards measuring and installation staff. These sessions provide participants with an opportunity to gain up-to-date industry relevant knowledge and the ability to share knowledge, skills, experience and real life case studies with their industry peers. Topics include security vs nonsecurity and Australian Standards, site inspections, measuring and evaluation, as well as helpful installation tips and tricks.
REGISTRATIONS Training courses will run between July and August in 2020. Registrations for NSSA Training Courses are essential. For more information and to register for these events, visit nssa.org.au
THANK YOU TO OUR NATIONAL TRAINING SPONSOR
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INDUSTRY FORUMS & TRAINING PROVIDE NSSA MEMBERS WITH: • Updates on the activities of the NSSA. • A unique opportunity to learn and update your skills and knowledge. • An open environment to identify and discuss key industry issues. • An opportunity to discuss and solve challenges in business and our industry. • A great place to network and build on our community and your business. • The opportunity to collaborate with other NSSA members and members of the NSSA Board, Marketing and Technical committees.
STAY IN TOUCH Contact the NSSA with your input for our 2020 events. Send your comments to info@nssa.org.au Stay up-to-date with the latest NSSA Forum and Training news. Follow our socials and scan the QR code to watch our 2019 member video.
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NSSA EVENTS
Screens
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he National NSSA Design Awards recognise outstanding projects in the security screen industry by showcasing security screen products that complement and enhance the design of a construction. The Design Awards increase the level of interest and profile of security screens and security products and celebrate excellence in our industry. The Design Awards provide a national platform for all our members, from small business through to big, to promote their work and raise their profile with the broader industry and consumers. The NSSA aims to implement a consistent professional showcase for security screen products, celebrate and recognise your work, and increase the level of interest and profile of security screens and our members on a national level. NSSA Categories:
Celebrating collaboration between security screens, design, functionality and innovation.
• Best Installation Residential • Best Installation Commercial The projects are judged based on the following criteria: • Suitability of products • Functionality • Security effectiveness • Visual impact of the security products • Aesthetics of the overall construction • Environmental performance and environmental impact
01 2018 Best Installation Residential Winner: Guardian Screens & Shutters, Queensland 02 2018 Best Installation Commercial Winner: Amplimesh Security Screens Project: East Perth Train Station, Western Australia 03 2019 Best Installation Commercial Winner: Stan Bond SA, South Australia Project: Fish River Station, Northern Territory 04 2019 Best Installation Residential Winner: CSI: Chalmers Security Installations, Queensland
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The NSSA Design Awards winners will be announced at the AGWA New South Wales Gala Awards Dinner, to be held in Sydney on Friday, 12 June 2020. Submit your entry now. Download application forms at nssa.org.au/nssacontent/2020-design-awards
ENTRIES CLOSE 30 APRIL 2020
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MEMBER PROFILE
A CLEAR CHOICE FOR SECURITY ClearShield is built on strength - the strength of the Koutsoukos family and their products which keep thousands of other Aussie families safe.
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or over 20 years, brothers George and Jamie Koutsoukos have provided Australian homes with award-winning screens and doors that are attractive, easy-toclean and secure. Their patented stainless steel perforated security doors and screens - with their simple, strong and durable assembly - make ClearShield the best choice for any building project.
KEEPING IT IN THE FAMILY You could say that protective screens are in George and Jamie’s DNA. After emigrating from Greece in 1945, their parents Louie and Despina started their own business installing flyscreens to homes in Perth. For 24 years, Louie’s Flyscreens screened homes throughout the growing Perth metropolitan area, and a young George and Jamie were part of that. “After school and during the holidays we’d be
on the tools, helping Dad out,” George says. “He’d take us out on installations and while we learned the practical side of the trade, we’d meet the customers and see the care and service that Dad gave. Those early lessons stuck.”
01 The team at ClearShield (left to right): Jamie, Darren, Malcolm, Donald, Elias, George, Troy, Dennis and Elly.
At first the business centred on simple mesh flyscreens. However, growing demand for improved security saw Louie become one of the first in Western Australia to address this opportunity in the market. “One day in the Eighties, an aluminium diamond grill system landed on our benches at work. We didn’t know how to put them together, but we were told to go out there and sell them,” Jamie says. The brothers learned first-hand and fast about the manufacture of security screens. As security standards evolved, so did the brothers’ expectations of what made a good product.
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MEMBER PROFILE: CLEARSHIELD
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“Dad retired in 1989 and George and I started up our own business together,” Jamie says. “At first we made grill and expanded mesh products which customers were keen on, but we didn’t love the woven wire products sold by our competitors. They weren’t strong enough and had a coarse texture which made them difficult to clean.” The brothers found a company creating perforated sheets for the mining industry and experimented with refining the hole-sizing to maximise ventilation, whilst minimising pest access. Fabricating the screen from a single sheet of stainless steel meant fewer moving parts and increased strength. But getting the perforated sheet right was only half the challenge. No matter how strong the screen was, the frame that held it in place had to be built tough, too.
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“There are four parts to a ClearShield screen. First, there’s the sheet which everyone sees. We bend the stainless steel on a 90-degree angle so it’s got a folded edge all the way around. It then has a PVC insulating piece that fits over the edge of the screen, slides into a specially designed groove in the aluminium frame and is locked in with beading. That locking bead holds the whole bent edge of the sheet in the frame for the full perimeter of that sheet, giving it strength as well as a sleek product with no visible screws or fixings.”
Standards. We were excited to go through that and get our accreditation. We knew then that we had a winner, and we gave it a name. We called it ClearShield.”
AWARD-WINNING DESIGN ClearShield launched in 1999 and despite the passage of 20 years, its original design has needed to undergo minimal alterations. Since then, ClearShield has developed five main products including its Emergency Exit Screen, Cyclone-Shield, Bushfire Screens and Hi-Impact Extreme Protection Screens. ClearShield won a Good Design Award for its Cyclone Screen product in 2013 and its Security Door and Screen System in 2014. “That recognition was a major coup,” George says. “To win two years in a row meant everything to us.” ClearShield’s products are assembled in every Australian mainland state plus the Northern Territory, and stand up to some of the toughest conditions that the Australian climate delivers.
Development took around a year. While the brothers were confident of the engineering underpinning the design, it wasn’t until the screens underwent testing that they could be sure of what they had.
The brothers are especially proud of ClearShield’s Cyclone-Shield with a full cover range for Region C to Region D V10000 POE and designed for Public Cyclone Shelters. ClearShield’s cyclonic products have undergone extensive independent testing to guarantee compliance to the stringent requirements imposed under AS/NZS 1170.2.2011, but that’s not the only reason they’re in use in the Northern Territory and north-west Western Australia. They are resilient under extremes and their design makes it easy clean off the ubiquitous red dust of the North.
“We weren’t sure we had a complete security product until we went to the relevant testing authorities and passed all necessary Australian
And with Australia’s growing number of catastrophic bushfires, ClearShield has two bushfire screen products to suit the
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MEMBER PROFILE: CLEARSHIELD
Screens
04
two different standard requirements under AS 3959-2009. The Bushfire Screens protect against ember attack and their fully tested Firescreen Shutter meets the requirements as a bushfire shutter. “We’ve also installed our Hi-Impact Extreme Protection Screens in prisons,” George says. “We love that they’re tough enough for a massive prison install but also affordable and sleek enough for suburban residential.”
GOING FROM STRENGTH TO STRENGTH ClearShield has been a great success for George and Jamie’s family. The growth they saw early on led to taking over premises in 2016 with a new factory and showroom. Their local workforce is 12-strong—including a third generation Koutsoukos—but they’re only part of the ClearShield family. With 25 licensees around Australia, ClearShield’s labour-saving design and quality make it an attractive option for installers. “Many of our competitors back-load their technology into the install, making them labour-intensive. Our tech, however, is in the engineering and fabrication which means ClearShield products can be assembled quickly and with confidence they’ll work every time,” George says. “We built up that trust and have held it ever since. Some of our partners have been with us for 20 years including our first licensee. They’re part of our extended family. We build relationships as strong and enduring as our products.” This ethos doesn’t just extend to their own products but also to the industry. ClearShield
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was one of the Australian manufacturers that provided seed funding for the National Security Screen Association. “We needed a national body that represents us and speaks to government so we can raise standards and compliance, making a fair playing field,” George says. Striving for those high design standards, combined with excellent customer service, is what underpins ClearShield’s success, and George and Jamie would like more manufacturers to come on board. And they’re willing to put their money where their mouths are.
02 Good Design Awards, 2014. 03 Elias punching out the cut-outs to a door extrusion. 04 Darren folding a ClearShield stainless steel sheet. 05 Close up: ClearShield Hinged Stainless Steel Double Security Doors. 06 Dennis assembling a ClearShield Stainless Steel Security Door.
“We set up fabricators and distributors with equipment at no cost so their price of entry is virtually nil,” Jamie says. “We believe in our products and we believe in our partners; we all want to see a market filled with cost-effective, attractive and security-rated products that are easy to install. We’re sure there are others out there looking to do the same thing. In particular, we’re looking for new licensees in Far North Queensland, Sydney, northern New South Wales, and Victoria, but wherever they’re from we’re looking forward to bringing them into the ClearShield family.”
ClearShield Australia 51 Weir Road, Malaga, WA 6090 www.clearshield.com.au george@clearshield.com.au 08 9248 2066
STAINLESS STEEL SECURITY
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MEMBER PROFILE
A NEW OUTLOOK FOR LINCOLN SENTRY L
incoln Sentry has a longstanding position as a specialist hardware component distributor to the Australian window and door making industry. However, its involvement in the distribution of screening systems has only been relatively short. Lincoln Sentry first became involved in stainless security systems 10 years ago and, after some initial trials with various options, finally settled on the SecureView and Sabretooth systems as the chosen offers to the market. The reasons for this were compelling. The combination of ease and speed of manufacture, great aesthetics, quality materials, strong relationships with suppliers, in house technical expertise and an unmatched distribution footprint, all represented a solid value proposition for fabricators. Screening products have evolved dramatically over the last decade and are now required to do more than just keep out the flies. They now have performance requirements in terms of a passive security function and are used to mitigate ember attack during bushfire events - which has been of particular importance given the devastating bushfires that have ravaged Australia in recent months. Development of screening products now sees them used as shading devices over openings. Screens are proving to have versatile energy capabilities, whether it be for their measured solar heat gain benefits or reducing heat flux with attenuating screens. During cyclonic events, screens are also used as a barrier for debris and corrosive-free features are a must given the diverse environmental conditions, and yes, they are still required to keep the flies out. The SecureView and Sabretooth systems have equally evolved to keep up with the performance requirements of modern screens. Along with this
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evolution, Lincoln Sentry’s offer to fabricators has also changed with the addition of innovations such as alternative infill materials, online quoting and ordering, and partial and full prefabrication options. Fabrication customers have the maximum amount of flexibility and can choose whatever combination format of ordering that best suits their business. Lincoln Sentry is proud to be one of the Development Fund Contributors for the NSSA and endorses and supports NSSA national activities. Compliance and conformance to standards and Building Codes is seen as critical to the success and long-term sustainability of the Industry. For these reasons, Lincoln Sentry continues to promote the NSSA to fabrication customers, encouraging the use of NSSA labels and guidelines, and is an active contributor to the NSSA’s technical committee. Lincoln Sentry’s support of the industry and long-term commitment is best illustrated in the relocation of its Customer Support Centre and distribution centre from Coopers Plains in Brisbane to nearby Acacia Ridge. This new facility at 243 Bradman Street, Acacia Ridge, is 30 per cent larger and provides Brisbane team members with extensive efficiencies by being co-located. In addition to the site being significantly greater in size, Lincoln Sentry’s new Brisbane location provides much improved traffic management, making it safer for employees and visitors. The relocation to the new premise sees sales, administration and distribution teams working collectively with customers to deliver exciting spaces throughout 2020 and beyond.
For more information, contact Lincoln Sentry on 1300 551 919 or visit lincolnsentry.com.au Image bottom right: Lincoln Sentry’s new Customer Support Centre located in Acacia Ridge, Queensland.
Screens
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CASE STUDY
ASCOT HOUSE This family home in Ascot shows how a well-designed home can look good and be comfortable and secure with Invisi-Gard® security screens. BUILTVIEW
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D
esigning a home not only involves creating something that looks good, but also includes features that will ensure the occupants feel comfortable and secure. This new home in Ascot, Queensland, demonstrates how Invisi-Gard® security screens work perfectly to provide a safe environment, without compromising on good looks. From the street, it’s almost impossible to tell that the entire ground level of this home is protected by Invisi-Gard® window and door security screens. The aluminium frames of the screens have been powder coated to match the window and door frames, ensuring they blend seamlessly into the stylish look of the property. Across the front façade, the security doors have been appropriately matched to the entrances: a hinged security door protects the main entrance while two sliding screen doors cover adjacent sliding door openings. Constructed from 316 marine grade stainless steel mesh, Invisi-Gard® screens provide high visibility while being certified to meet and exceed impact and
CASE STUDY: INVISI-GARD
Screens
attack testing standards. For this home, a mid-rail was added to the screens to provide some visibility, while maintaining the overall clear outlook towards the streetscape. For openable windows at ground level, both fixed Invisi-Gard® screens and Invisi-Scape screens were installed. Invisi-Scape is Alspec’s security screening product which can be opened outward to enable a quick escape for home occupants in the case of an emergency and also allows for ease of cleaning with the hinged security screen. Externally, the Invisi-Scape screens feature a flat faced sash and narrow width which blends with the home’s contemporary appearance.
PROJECT
Ascot, Queensland
SYSTEM
Invisi-Gard®
AUTHORISED DEALER
L.A. Security
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PRODUCTS Invisi-Gard® Hinged Security Door Sliding Security Door Fixed Window Security Screens
Invisi-Scape Screens
More and more people are turning to Invisi-Gard® security screens to address their home security needs, ensuring they have a wellprotected home without compromising on looks.
For more information, call 1300 680 206 or visit invisi-gard.com.au ISSUE 03 AUTUMN 2020
BUILTVIEW
national
Celebrate your achievements by entering the 2020 National Security Screen Association Design Awards. The NSSA National Design Awards recognises and celebrates excellence in the security screen industry. The Design Awards aim to increase the level of interest in security screens and security products by raising the awareness, profile and interest in the security screen industry, NSSA members and differentiating from others in the industry, whilst executing a professional showcase for security screens and security products. • Best Installation - Commercial • Best Installation - Residential For more information visit www.nssa.org.au/nssacontent/2020-design-awards
Applications close: thursday, 30 April 2020 Winner AusFenEx Design Awards 2019 - NSSA Best Installation Commercial. Stan Bond SA - Fish River Station, Indigenous Land & Sea Corporation, Northern Territory. Photographer: University of South Australia, School of Art Architecture & Design.
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Screens
BUSINESS SNAPSHOT
GOLDCO SECURITY GROUP Anthony Bialocerkowski from GoldCo Security Group is the first NSSA member to join BuiltView for our new Business Snapshot Q&A. BV Tell us a bit about your business. AB GoldCo Security has been manufacturing and supplying security screens on the Gold Coast for over 30 years. BV How many employees do you have and what do you look for in an employee? AB GoldCo Security has a team of nine staff who manage inquiries, provide quotations, answer questions, manufacture and install products. Our staff members are reliable, flexible in their approach and are committed to providing a quality product. BV What security system do you sell? AB GoldCo Security manufactures and installs Amplimesh SupaScreen, IntrudaGuard and Privacy Plus. We are one of the largest suppliers of Amplimesh products in south east Queensland. BV What is unique about your business? AB At GoldCo Security, we pride ourselves on our ‘old fashioned’ service. In addition, we specialise in difficult and/or unique projects which other screen manufacturers have walked away from. BV What has been your biggest challenge in this industry? AB In the security screen industry, there is a lot of competition and it is difficult for the consumer to differentiate between products and suppliers, some of whom are not
members of the NSSA and/or not registered with the Queensland Building and Construction Commission. In some cases, these suppliers may cut corners to reduce their pricing and may not offer a compliant product. The immediate challenge for the NSSA and its members is to educate consumers on product standards. BV What do you enjoy about the security screen industry? AB I enjoy meeting customers and putting my engineering skills to good use in solving difficult and complicated design problems. BV What has been your biggest professional achievement? AB GoldCo’s biggest professional achievement would have to be manufacturing and installing SupaScreen doors and windows on the 68th floor of a building in Surfers Paradise. The screens had to be manufactured on-site as they did not fit into the lift. BV To what do you attribute your success? AB Our success can be attributed to every one of our staff members, who work together as a team to provide our customers with a seamless experience - from the time an inquiry is made to the product being installed. BV How do you market or advertise your business and services? AB The services provided by GoldCo
Security are advertised on the local radio station and on our website. GoldCo Security also sponsors local events such as veteran’s rugby and school basketball. BV What would be your one piece of advice for someone just starting out in the security screen industry? AB The best advice I could give is that you need a good team to support all aspects of the business. BV Where do you see your business in the next five years? AB GoldCo Security will continue to grow and support the local community. BV How long have you been an NSSA member and what’s the best thing about being part of the NSSA? AB I believe that GoldCo Security is one of the original members of the NSSA from the days of NSSAQ. We were one of the companies used as a testing ground for the auditing system when it was first established. The advantages of being part of the NSSA include meeting other security screen manufacturers outside of our own dealership and contributing to an Australian Standard for the industry to work towards.
GoldCo Security Group 51 Paradise Avenue, Miami, Queensland 4220 07 5572 2628 www.goldcosecurity.com.au ISSUE 03 AUTUMN 2020
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Screens
NEWS & PRODUCTS THE SMARTEST SECURITY SCREEN ON THE MARKET
SECURE YOUR WORLD WITH DORIC CMESH
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n a society that is dominated and influenced by technology, it’s no wonder that 1 in 5 Australian homes have adopted automated and smart devices to seamlessly enhance every part of their daily routine. One of the most popular areas of innovation and development is in home security - homeowners adopt technology to provide more control and flexibility over the way they protect their homes, loved ones and property from unwanted intruders. Whether it’s monitoring the home remotely or securing a door with digital code access, homeowners are looking for technology that is convenient and suitable for their increasingly busy lives. As the market-leaders in security screen innovation, Crimsafe has introduced Crimsafe iQ - the strongest stainless steel security screen door in Australia to incorporate smart technology. The range, including an electronic or mechanical option, affords the homeowner flexibility to tailor their access options while delivering the exceptional strength and quality that is true to the Crimsafe brand. The iQ-e (electronic) screen features three lock modules, providing six-point locking, and electronic access options including PIN code keypad, Bluetooth, and key fob. Controlled via mobile app, the homeowner can program the door to lock automatically on closing, and detect their presence via Bluetooth or key fob and unlock the door in advance.
Doric CMesh is the ultimate in screen door security.
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hen used in a tested security door system, CMesh is resistant to dynamic impact, jemmy intrusion and even knife attack. Doric CMesh is a robust, powder coated stainless-steel mesh which combines with a patented twopart strengthening system to provide the ultimate in-home screen door protection. Creating a barrier which absorbs and spreads the shock of severe force, CMesh is the third generation of Doric’s stainless-steel security mesh and the result of continual development over the past eight years. Sharp implements and slicing tools are also no match for the Doric CMesh - it is designed to resist shearing, impact and slicing. Importantly, Doric CMesh won’t hamper air flow into a home while its fused decorative panel elements enhance the look of a home with a stylish modern appearance.
The iQ-m screen features five individual lock modules, providing ten-point locking, and a mechanical key lock.
CMesh achieves 1,000 hours neutral salt spray testing, making this product perfect for seaside applications.
Crimsafe iQ has passed the toughest burglar-resistance testing in the world and features the patented ScrewClamp™ technology including superior locking solutions, anti-jemmy heavy-duty hinges and a wider, stronger frame, making it highly resistant to real-world attack. The smooth profile and good looks of Crimsafe Ultimate’s framing system complement any structure and provide unrestricted views, natural light and airflow, while protecting from solar heat gain, UV rays and unwanted intruders.
“Security is front of mind for everyone, particularly in the home. A product like CMesh has widespread application,” explains Ken Dilucchio, Doric Product Manager.
To learn more about the Crimsafe iQ range, visit crimsafe.com.au/products/crimsafe-iq/ or call 1800 274 672.
For more information, visit doric.com.au/cmesh-stainless-steel-security-mesh/ or contact Doric Products on 1300 132 389.
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ISSUE 03 AUTUMN 2020
“CMesh has been designed with much input from fabricators, whose intimate knowledge of product design and capabilities has really come to the forefront. “The end result is a very high-quality product, that’s safe and looks great too!”
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NEWS & PRODUCTS
Screens
REBUILDING AFTER THE BUSHFIRES Like so many in the beautiful community of Batemans Bay, New South Wales, Eurobodalla Home Improvements (EHI) was affected by the devastating New Year’s Eve fires. The homemakers centre, where their showroom was located, was heavily impacted – forcing the business to return to working out of their mobile van showrooms. It definitely wasn’t the start to the year the team at EHI was expecting, but through the efforts of the community, they were able to open their doors on 6 January as planned. We talk with owners Ainslie and Lucinda Dunn.
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aunching in 2006 and initially operating out of mobile showrooms, Ainslie and Lucinda have created a family business specialising in quality security screen products for the coastal climate. Amplimesh products were their first product line and over the years they have built a strong reputation in screening solutions. “18 months prior to the fire, we had built a state-of-the-art showroom that was Ainslie’s pride and joy,” says Lucinda. “A lot of time and effort had gone into creating the space - we held industry functions, community business nights and customer consults. So when the news came that we may have lost it, we were gutted. However, this was just a fleeting thought. We had to get on with things and rebuild,” says Lucinda. “We were one of the lucky ones.” “We relocated our office to the centre of town,” explains Ainslie. “We decided that this was going to be an opportunity for our business. There would be more displays. It would be bigger, better and brighter. We would bring the town along with us in the rebuild of Batemans Bay. And that is exactly what we have done. What an honour!” Over the years, EHI have developed close relationships with local builders and architects. A strong commitment to supporting the community has seen them hold meetings and contribute to building information nights regarding the way forward for the rebuild of the New South Wales coast. “We have an amazing team at EHI. None of this is possible without them. They either fought the fires, were personally affected or both. But they still turned up for the first day! For this, we are forever grateful.
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“The support from the community, customers, suppliers and industry has been overwhelming. One of the first phone calls was from the NSSA! The phone calls, emails, visits and offers of help have made us feel really supported,” explains Lucinda.
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Ainslie adds, “Elite, our Amplimesh supplier, prioritised and fast tracked orders to help us make the community safe as quickly as we could. Both Amplimesh and Elite also provided us with all the support we needed and continued to assist us with new Amplimesh product displays.” EHI supplies customised interior and exterior home improvements to home owners, builders, architects and interior designers. “We have aligned ourselves with many exclusive home improvement brands and have also established a reputation for quality and reliability – as well as being certified and licensed,” says Ainslie. “We select exclusive, premium products that are made to last. We pride ourselves in workmanship, so it’s paramount to us that our products are fitted to the highest standard by qualified fitters.” “We are very customer focused and have spent years streamlining internal processes to deliver the optimum customer experience,” says Lucinda. “We are reliable and turn up when we say, we quote on the spot and have a quick turnaround - all with quality products, trade qualified fitters and a friendly smile.” “For us, NSSA membership was a nobrainer! In our town, we see a lot of non-compliance from our opposition. It gave us another point of differentiation from the cowboys. The information the NSSA supplies helps us to educate our community,” explains Lucinda. “To have
03 staff participate in industry training and accreditation programs is invaluable. So is having a key provider of information that keeps us abreast of any industry compliance change.”
Eurobodalla Home Improvements 2/7 North Street, Batemans Bay NSW 2536 www.ehibatemansbay.com.au ehibatemansbay@bigpond.com 02 4472 25362 01 The original EHI showroom after the bushfire ripped through Batemans Bay, New South Wales. 02 Lucinda says, “We had all our work vehicles at home when the fire came through. The fire went straight over the shark trailer, not one inch of damage on it!” 03 Ainslie and Lucinda Dunn in their new showroom.
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Screens
UNIQUE JOB FACTORY FIT SCREENS
DIRECTORY NSSA WELCOMES Easy Glass Services
Winnellie, NT
GPW Security Screen Services
Cardiff, NSW
LA Security Screens and Doors
Sandgate, QLD
Unique Home Design Inc
Arizona, USA
NSSA CALENDAR
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ob and the team from Factory Fit Screens designed, made and installed Bella 316 Barrier Screens™ from JJD Enterprises into a recently renovated home to create a unique enclosure. The project had to meet the balustrade requirements of AS 1170.1 Structural Design Actions as there was a 4 m drop off one side of the patio. The enclosure on this side used four fixed panels of Bella 316 Barrier Screens™. On the other side, where access was required, two fixed panels and two bi-parting doors were installed. This job threw many curve balls their way, but Rob and his team handled it with ease and professionalism.
For more information on Factory Fit Screens, call 07 3804 6274 or visit factoryfitscreens.com.au NSSA MEMBER
Robert Barker
FABRICATOR
Factory Fit Screens
LOCATION
Gold Coast, Queensland
SYSTEM
JJD Enterprises
PRODUCT
Bella 316 Barrier Screens™
Got a unique job installed? Get in touch to feature in the next edition of BuiltView, your industry magazine. Contact Claudene Damianakis at claudene@nssa.org.au
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ISSUE 03 AUTUMN 2020
30 April
2020 Design Awards Close
20 May
New South Wales Industry Forum & Networking Drinks
Sydney, NSW
21 May
NSSA Marketing & Technical Committee
Sydney, NSW
21 May
NSSA Board Meeting
Sydney, NSW
3 June
Queensland Industry Forum & Networking Drinks
Brisbane, QLD
10 June
Western Australia Industry Forum & Networking Drinks
Perth, WA
11 June
South Australia Industry Forum & Networking Drinks
Adelaide, SA
12 June
Gala Awards Dinner & NSSA National Design Awards
Sydney, NSW
5 August
Victoria Industry Forum & Networking Drinks
Melbourne, VIC
PLEASE NOTE: Member information and calendar dates are correct at time of printing. Visit nssa.org.au for the latest updates and information.
-HANDLE D
Sliding Patio Door Lock Modern design - Less viewing obstruction
ISO
CiiLOCK Engineering
9001:2015 C E RT I F I E D
Hardware Innovation Specialists CEAU-115
t. (03) 9703 1006
e. sales@ciilock.com
w. www.ciilock.com