BuiltView Magazine #04 Winter 2020

THE INDUSTRY MAGAZINE OF THE AGWA & NSSA

ISSUE 04 WINTER 2020

DESIGN AWARDS 2020 DEADLINE EXTENDED 31 AUGUST 2020 |

MEMBER PROFILE ONE GLOBAL LOGISTICS 20 | CASE STUDIES

VELUX AUSTRALIA 24 | TREMCO CPG AUSTRALIA 27 |

PROWLER PROOF 56 | CRIMSAFE 58

ClimaTech™ double glazing. Where budget meets performance.

If you’ve been thinking about supplying Viridian double glazing to your projects, your choice has just become a lot easier. There are increasing demands on the industry to balance strict building performance regulations with budgets, Viridian now has a solution – ClimaTech™.

We have designed ClimaTech™ double glazing to allow greater access to high performance double glazing, supporting you to help your commercial and residential clients meet building challenges around thermal insulation, design, amenity and cost efficiencies.

Compliance and performance

Choice and options

For more information on ClimaTech™ visit www.viridianglass.com/climatech or call 1800 847 434.

EDITOR

Stephanie Grigg

SUB-EDITOR

Melissa Douglas DESIGN

Stephanie Grigg

Kellie Wardman

EDITORIAL & ADVERTISING ENQUIRIES

Stephanie Grigg +61 2 9498 2768 ext. 453 stephanie.grigg@agwa.com.au

PUBLISHED BY AWA-AGGA LIMITED

ABN 57 629 335 208

Suite 1, Level 1, Building 1, 20 Bridge Street, Pymble NSW 2073 +61 2 9498 2768 admin@agwa.com.au www.agwa.com.au

COVER IMAGE

AusFenEx Design Awards 2019, Queensland State Winner, AGWA

Best Use of Windows & Doors

Residential Over $25,000, Bretts

Architectural Window Solutions, Cam Murchison Photography, page 26.

PRINTED BY SOUTHERN COLOUR www.southerncolour.com.au

Our printer conforms to the ISO-14001 environmental management standard and the ISO-9001 quality management standard.

DISTRIBUTED BY D & D MAILING SERVICES

www.ddmail.com.au

BuiltView Magazine is proudly packaged in Biowrap, 100 per cent degradable plastic wrapping.

DISCLAIMER

Copyright © 2020. All rights reserved. Reproduction in whole or part without written permission from AWA-AGGA Limited is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010. Readers should make their own inquiries in making decisions and where necessary seek professional advice.

EDITOR’S NOTE

Coronavirus has been on everyone’s mind for several months and will be for the foreseeable future.

Early on, the AGWA and NSSA launched regular digital communications to quickly alert and inform members of the changes affecting industry and organised an industry wide response to the actions of government. This edition of BuiltView magazine builds on this communication with longform editorial on the topics of business, leadership, legal, economic, HR and safety in the time of COVID-19. Several members also share their experiences of this period in our News pages.

Our regular features include a Member Profile on One Global Logistics (page 20) and Case Studies from VELUX (page 24), Tremco (page 27), Prowler Proof (page 56) and Crimsafe (page 58).

The 2020 Design Awards and AGWA Industry Awards are still open, with the deadline extended to 31 August. We hope you will join us for our online Awards ceremonies later in the year.

STEPHANIE GRIGG Editor, BuiltView Magazine

CONTRIBUTORS

Pouya Abtahi, Samantha Anderson, Maria Babic, Melissa Baker, Tyron Ball, Sally Clinton, Wayne Cook, Claudene Damianakis, Deb Deeth, Peter den Boer, Kylee Ellis, David Esler, John Gofton, Russell Harris, Michael Henry, Rhiannon Hopley, Jill Johnson, Stephanie Jones, Ellen Kelman, Ivan Kinsela, Lisa Le, Cameron L’Estrange, Mark Liebman, Angela Lillicrap, Mary Linnell, Harry McDonald, Cam Murchison, Milan Nikolich, Amanda Old, Ian Oswald, Edith Paarhammer, Stephen Parry, Geoff Rankin, Jeff Rotin, Jack Ryan, Nicole Saccaro, Mandy Saliba, Clinton Skeoch, James Sparke, Michelle Stewart, Michael Tate, Glenn Turner, Joanne Vayro, Jessica Veljanovska, Tracy Wakefield, Michael Ward, Doug Wiles.

WORDS FROM YOUR ASSOCIATIONS

JEFF ROTIN Chairman of the Board Australian Glass & Window Association

Welcome to the winter edition of BuiltView.

You may recall that in our last edition I made references to the terrible bush fires much of the country had experienced through our summer. And now, as I write this passage, it is the COVID-19 pandemic that is front-andcentre in everyone’s lives at this point in time.

I think it is fair to say that very few of us could have imagined a more challenging start to 2020, or that the COVID-19 situation would have had the impact it has on our everyday lives and the global economy. At the time of writing, it is still unclear what the full effects of the pandemic will be. What is apparent, however, is that it is likely to be severe and long-lasting, both in terms of health outcomes, social distancing measures and economic impacts.

There have been so many updates and announcements regarding the situation that it has been almost impossible to keep up on a daily basis. Unfortunately, there has also been a great deal of unhelpful misinformation which has only added to the confusion.

With this in mind, AGWA has already taken a pro-active approach to assist our members with regular updates on pertinent, official information coming from state and federal bodies, relating directly to business and commerce. I hope that this has been helpful. In the meantime, we hope this edition of BuiltView can provide some welcome distraction from COVID-19 and continue to showcase the great capability and achievements of our industry. When this situation passes, as it most certainly will, we are confident that the dedication and resilience of our industry will shine through and allow us to prosper once again.

From all of us at AGWA, we hope our readers and their families stay safe and well during this trying period.

CLINTON SKEOCH CEO & Executive Director, Australian Glass & Window Association

While the events of 2020 certainly could not have been anticipated, the AGWA team has rallied to ensure that precise, timely and informative updates and facts have been provided to members to reduce confusion and uncertainty as much as possible. Our main concern at this time is the well being of our members, their employees and everyone’s families. This, of course, includes the ability of member businesses to come through this time with as little residual effect as possible. I want to remind members that we are here for you and will provide whatever support we can. Please let us know if there is anything we can do.

Just prior to start of this crisis we were moving forward by creating a new staff position. The position of Glass Technical Manager has been filled by Dr Pouya Abtahi, a façade engineer. Working with the broader technical team with a focus on glass, he will work closely with AGWA’s glass committees and is available to provide technical advice to members. You can read more about Pouya on page 48.

I would like to thank our members for supporting us with their positive feedback on the information we are providing. Now more than ever, we are truly ‘all in this together’.

To quote Barack Obama, “The future rewards those who press on. I don’t have time to feel sorry for myself. I don’t have time to complain. I’m going to press on.” With that in mind we will continue to focus on building a strong industry for you, our members.

Stay safe.

MICHAEL HENRY Chairman of the Board National Security Screen Association

Change is happening faster today than any of us have ever experienced before. The natural disasters that opened 2020 and now the COVID-19 pandemic are challenging us in ways we have never been challenged before.

The NSSA has adjusted to the new situation accordingly. Since our first board meeting in February, we have made several changes to ensure that we can continue to support our members during this pandemic, including:

• All board meetings have been moved from quarterly to monthly, via video conference.

• All committee meetings are being conducted via video conference.

• All scheduled forums, training and AS 5039 audits have been postponed.

• Applications to the NSSA Design Awards have been extended until 31 August 2020.

I am very pleased to report that, despite the challenges, the vast majority of our members are fully operational; selling, making and installing security doors and window screens all over Australia. I am very grateful that our industry has not been as impacted by the lockdown to the same degree as other industries.

In April, we launched the NSSA Members Community Facebook page to provide a place for all of our members to share and discuss common industry issues and topics. To date we have more than 100 members contributing to the discussion. So, if you have not signed-up yet, please do. The invitation is open to all NSSA members and their staff.

Finally, all of us at the NSSA welcome new members who have come on board during these difficult times. Thank you and we look forward to your involvement. We also extend our thoughts to everyone in our AGWA and NSSA community - we hope that everyone stays safe and healthy and that business can continue until we reach the other side of the COVID–19 pandemic. Help stop the spread and stay healthy.

CONTRIBUTORS

MELISSA BAKER National Training & Safety Manager, Australian Glass & Window Association

Melissa has worked in the training industry for more than 20 years, most recently in the VET sector at TAFE NSW. She has a wide range of training and management experience across a variety of sectors, including in a head teacher capacity. At AGWA, she works with our industry subject matter experts to develop new workshops and online training resources.

TYRON BALL Co-Chief Executive Officer, Soft Tech Group

Tyron Ball is co-CEO for Soft Tech, a global leader in software for the window and door industry. Tyron held leadership roles within the technology space for companies including Acer Computer, Melbourne IT Limited, WebAlive before becoming Co-founder and CEO of Web IP. Tyron has also held board / advisor positions including with The Centre of Sales Excellence and CareerLounge.

DAVID ESLER Principle, Kaizen Executive

David is the Director of Kaizen Executive - a specialist in executive recruitment and tailored talent search within the building and construction, fenestration and glass and glazing sectors. With over 25 years professional experience at senior management level within the building and construction industry, David draws upon his extensive domestic and international expertise and experience to provide Management Consulting services and Professional Sales Training with industry specific programs.

RUSSELL HARRIS Technical Manager, Australian Glass & Window Association

Russell has held the post of Technical Manager since 2016. A competent professional with a thorough understanding of fenestration, including compliance, product design, development and testing. He has extensive project management experience and a thorough understanding of the regulatory framework affecting the window industry. Russell’s experience in R&D means he is familiar with many of the emerging technologies, innovations and market influences that are likely to impact the industry in the future.

ANGELA LILLICRAP Economist, Housing Industry Association

Angela graduated from the University of Canberra in 2016 with a Bachelor’s degree in Commerce, majoring in economics. After finishing her degree she spent two years in the United Kingdom working at a fin-tech company which specialised in providing investment platforms to major financial institutions. She gained experience in the banking and financial industry specialising in asset reconciliations and CASS (client assets) regulations enforced by the Financial Conduct Authority. Having lived and worked overseas, Angela has a keen interest in world politics.

MARK LIEBMAN People Risk & Workers Compensation Manager, AB Phillips

Mark Liebman is AB Phillips’ People Risk and Workers Compensation Manager. He has two decades experience across risk management, compliance and personal injury - working with businesses of all sizes to implement and refine their programs and improve the safety of their workplaces. Mark’s team provide a range of services aimed at assisting employers with managing people risks, including tailored Workers Compensation products to reduce your premium cost.

HARRY McDONALD Solicitor & Associate Director, Greenhalgh Pickard Solicitors

Harry McDonald is a solicitor admitted to practice in the Supreme Court of Queensland, practising in the Commercial and Property Law team at Greenhalgh Pickard Solicitors. Within commercial law, Harry has a keen interest in employment law and enjoys assisting commercial clients in all areas of their employment and industrial relations with experience in employment contracts, sub-contractor agreements, restraint clauses, unfair dismissals, general protections, workplace policies and guidelines, and general HR advice.

Aluminium

Jack is the Vice Chairman for the National Security Screen Association and the Home Improvements Manager for Amplimesh Security Screens at Capral Aluminium, based in Melbourne. Jack continues to raise the benchmark in the security screen segment bringing to market innovative products and creating industry first sales and marketing tools. Away from work, Jack is a keen F1 motorsport fan, supporting Australian Daniel Ricciardo.

JACK RYAN Home Improvements Market Manager, Capral

LEADERSHIP THROUGH UNCERTAIN TIMES

DAVID ESLER Principle, Kaizen Executive

Iknow I am not the first and I will certainly not be the last to say, “Holy crap, where is the 2020 reset button!” For me personally, it has required packing cars to be ready to evacuate from bush fires; then getting the gumboots out because of floods and now, as I write this article in isolation, COVID-19 has arrived. I could say, “What’s next!” But I am not sure I want to think that far ahead. Our world as we know it will continue to change because of these events. The one thing I am personally sure of is that we will come out the other side with new learnings, experiences and, of course, optimism. The Winston Churchill quote, “When you are going through hell: keep going,” somewhat resonates at the moment. The other thing that resonates with me is that we will need strong leadership to navigate through these challenging times and when we begin to reshape our future. I believe our current situation should be used to our advantage to do some soul searching; challenge our current position and plan our future. To do this, you need to take a positive position and mindset to think through three phases:

RE-SET

According to the dictionary, reset means ‘to adjust or set something, so that it is ready to work again or ready to perform a particular function.’ Now is our time to mentally and physically reset ourselves and our teams in preparation for changing the way we approach our markets and/or the way we provide products or services to that market. To do this, we may also need new skills.

RE-LEARN

If we need to do things differently, I am sure we will need some new skills. We need to look at ourselves and our teams and define what new skills we may need. Ask yourself; “Do I need to do anything different as a leader?” “What new skills will my team need to be successful?” In a leadership training course that I

completed recently with the Institute of Managers and Leaders (IML), previously known as the Australian Institute of Management (AIM), three pillars were used to describe their approach:

1. Manage Self

2. Lead the Business

3. Lead Others

RE-INVENT

We can re-invent our approach through innovation, change management and continuous improvement. In the current environment, nothing should be off the table. Now is definitely the right time to change; all you need to do is identify what you want to change and get on with it. Is it a new product, service, delivery method or something that has been forced upon us that has made us think differently? For me, it will be to redesign and roll out digital sales training which will be far more cost effective and efficient for my customers moving forward.

Many of you will have heard me say that ‘leadership is ownership’ and we must own the outcomes of our decisions and the execution of same. In challenging times, you must have critical communication on what you are trying to achieve out of doing things differently and why you are doing them. What is critical communication? Put simply, it is communicating early and often with accurate, concise and deliberate information - challenging yourself to think, “How will the message be received by the team?” “Does it tell them ‘why’ we are going down an unfamiliar path?”

If you do not know the answer to a question, don’t lie. Tell the team you do not know, but will endeavour to find out. The other thing that is critical during times of uneasiness or when travelling through the unknown is to be flexible and give your team your time. I am very sure that even though many of us are working remotely, we still want to feel part of a team and be responsible for the results and achievements within the business. Having profiled over 600 sales individuals over the last 12 years, I can tell you that given the nature of their role, salespeople dislike being alone or isolated. It is not normally in our DNA

and we enjoy the social interaction. So, as a leader, giving your team more of your time may come at a productivity cost for you, but it will deliver the humility and empathy that is required to keep things focussed on your common outcomes. I am, of course, assuming that we will still be in some form of isolation when this is published or that we will be getting things going again. The last aspect of leadership through uncertain times is maintaining and driving greater resilience. We may go through unexpected setbacks or disappointments, however we need to be able to handle these with the appropriate tools and conduct ourselves in the right manner. For those of you who have not seen the video clip of Neale Daniher’s ‘Life is Tough’ that is being shared around social media, I would highly recommend you take the five minutes it runs for to put things in perspective (link to video below). Some tools you can use to build resilience within your teams include:

• Create a conversation that digs deep and focusses on and celebrates the wins.

• Develop the attitude that it is okay to fail, providing we learn and continue to develop ourselves.

• Focus on the positives and practice gratitude for the good things in our lives.

• Help bring the team back to the tasks at hand, reminding them they have a purpose and support them.

• When your team feels unsupported, they may feel stressed, but your support will ease that tension.

Lastly, at whatever stage of COVID-19 we are at when you read this article, remember we have a lot to be grateful for and that if we are not on the rebound now, we will be soon. Take care, stay safe, push hard and great things will happen.

If you would like more information or a more effective sales team, contact David on 0420 905 580 or visit his website, www.kaizenexec.com.au

‘Life is Tough’: youtu.be/8H_aAmL-1NI

WHAT COVID-19 MEANS FOR EMPLOYERS

HARRY McDONALD Solicitor & Associate Director, Greenhalgh Pickard Solicitors

As the world watches the growing COVID-19 pandemic, governments around the globe are taking steps to limit the spread with mandatory closures and restrictions increasing exponentially. Employers are finding themselves in the difficult position of trying to keep their businesses afloat while maintaining an active work force. Despite the uncertainty of it all, there remain rights to consider and processes to follow when dealing with COVID-19 as an employer.

DO YOU HAVE TO PAY YOUR EMPLOYEES DURING THIS PERIOD?

If an employer directs a full or part-time employee to cease work due to health and safety risks while the employee is still willing and able to work, the employee is generally entitled to be paid.

This is relevant while the work is still ongoing or allowable but not necessarily the case when the cessation of work is due to factors outside of the employer’s control, such as during a required quarantine (when an employee returns from holidays) or a stoppage of work due to government required shutdowns and the employee cannot be usefully employed. In this case, an employer may be able to stand down employees.

We see examples of this now with government direction to close areas of public gatherings like restaurants, gyms, and cinemas. In these cases, the employee is generally not entitled to pay.

The employee may be able to use leave entitlements. Employers should consider any other agreements which may be more generous such as employment contracts, enterprise agreements, or workplace policies.

DO YOU HAVE TO PAY AN EMPLOYEE STAYING HOME TO CARE FOR THEIR KIDS?

When it comes to caring for dependants, paid personal/carer’s leave (sick leave)

is available to both full and part-time employees. This includes caring for a dependant who has contracted COVID-19 but is also applicable in the case of an ‘unexpected emergency’, which could be a temporary school closure due to government mandated restrictions.

EMPLOYER’S WHS OBLIGATIONS

There are proactive steps that employers must take in order to comply with obligations under Work Health and Safety (WHS) laws. These laws require employers to identify risks at the workplace and do whatever is reasonably practicable to eliminate those risks. If the elimination of risk is not reasonably practicable then an attempt to minimise the risk is required.

WHAT DO YOU NEED TO DO NOW TO MINIMISE RISK?

If the company can remain operable and employees must continue coming to work, stringent workplace hygiene requirements should be put in place to help minimise the risk of any outside contamination. Staff should be instructed to stay away from the workplace if unwell or experiencing any specific symptoms attributed to the virus.

Employers should regularly monitor relevant information sources and update measures of control when necessary and continuously update workers on changes in control measures as the situation develops. Additionally, they should provide appropriate personal protective equipment and facilities, as well as information on how to properly use these pieces of equipment. They should also limit the amount of unnecessary exposure to employees by limiting business related travel and replacing face to face appointments with

video conferencing wherever possible, and if necessary, implementing ‘working from home’ policies.

CAN YOU RESTRICT EMPLOYEE TRAVEL?

Complete restriction of employees’ movements outside work is not possible, despite the increased societal risk of some activities. It is unlikely that an employer will be able to restrict an employee’s personal holiday travel or social interactions by directing them to remain at home. It would be reasonable and lawful to require employees to adhere to government directions and quarantine requirements following return from holiday travels or if they have had contact with a confirmed case of COVID-19.

WHAT ARE YOUR PRIVACY OBLIGATIONS FOR EMPLOYEES AND VISITORS?

In the case of direct COVID-19 contact by an employee it is crucial to try and release as minimal amounts of personal information as possible. While it may be necessary to disclose specific personal information (such as the name of the employee) to a select number of people in certain circumstances, it is not usually necessary or advisable to provide specifics or identities to all employees. You, as the employer, can potentially collect details as to whether the employee, or a close personal contact, has been in contact with a confirmed case of the coronavirus or if and where they may have recently travelled overseas in order to identify risk in accordance with the advice from the Department of Health. Be sure that discretion is observed wherever possible and ensure that the supply of unnecessary personal details doesn’t land you in additional legal trouble.

If you are concerned about the implications of the COVID-19 pandemic on your business, we are here to help. We pride ourselves on our experience in employment law and want to ensure that everyone, including both employers and employees, are treated fairly throughout these tumultuous and unprecedented times. Contact our office at info@gpla.com.au or call 07 5444 1022 to speak with one of our experienced employment law solicitors.

DISCLAIMER: The material contained in this publication is of a general nature only and is based on the law as of the date of publication. It is not, nor is intended to be legal advice. If you wish to take any action based on the content of this publication we recommend that you seek professional advice.

HOW TO DEVELOP A WORKPLACE MENTAL HEALTH STRATEGY

Regardless of the industry, employee wellbeing is essential to creating a healthy workplace environment. staff who feel at their best can perform well in their role, are more engaged and will likely stay with the company longer.

This article was adapted for AGWA from Business Australia - a product of Business Australia.

One in five Australian employees have experienced a mental health condition, such as anxiety or depression, in the workplace. These conditions impact more than the individual — they can also impact their peers, colleagues, and affect their work performance.

According to the Work Health and Safety Act 2011, employers are responsible for creating a physically and mentally healthy workplace for employees. One key component to achieve this is a workplace mental health strategy.

A workplace mental health strategy is a plan to build a healthy workplace environment through the protection, promotion and support of better mental health. These include policies, procedures and initiatives in your organisation that promote wellbeing and provide support for employees facing mental health conditions.

WHAT IS A MENTALLY HEALTHY WORKPLACE?

A mentally healthy workplace is supportive of, and committed to, positive mental health. All team members, including leaders, prioritise staff wellbeing and are actively involved in building a respectful and inclusive work culture. The organisation also has realistic work demands for all staff and employees feel comfortable talking about mental health issues and know where they can go for support.

Prioritising employee wellbeing is more than just an obligation. Organisations that prioritise mental health and the workplace reap a host of benefits, including:

• Positive return on investment. Mental

health in the workplace statistics reveal every dollar spent on mental health initiatives will have an average ROI of $2.30.

• Improved recruitment and retention efforts. By building a positive workplace with happy and healthy staff, your organisation can attract and retain the best talent.

• Higher levels of engagement and work performance. Staff are more likely to be engaged if they have a positive work environment. Greater employee engagement is shown to improve performance and work quality, and increase productivity at work.

HOW DO YOU PROMOTE A HEALTHY WORKPLACE ENVIRONMENT?

A healthy workplace environment starts with an integrated approach to wellbeing and mental health. An integrated approach incorporates considered actions across departments and functions in order to build a positive work environment. These are informed by Work Health and Safety (WHS) principles, public health and psychology research, and best practices.

Ongoing participation and communication is key to delivering healthy workplace environment initiatives. According to research, meaningful participation is essential to the success of actions designed to address mental and physical health. Any initiatives should be co-designed with staff so they are active participants in the plan and outcome. This way, they bring different points of view and are more engaged in the implementation stage of the initiative. Regular communication, whether face-to-face or electronically, helps build momentum for change, reduced stigma around mental health conditions and encourage buy-in.

Lastly, a positive work culture starts from the top. A healthy workplace environment is only possible with the commitment and support of an organisation’s leaders. As the driving force of the company, management teams have a strong influence on the overall company atmosphere and employee experience.

Leaders should spearhead a company’s mental health efforts in the workplace through:

• Openly addressing challenges around mental health and the workplace.

• Encompassing mental health into the company’s objectives.

• Ensuring employees have manageable workloads.

• Developing strong leadership, empathy and people skills.

• Implementing policies and procedures to promote a mentally healthy workplace.

• Providing flexible work conditions for employees, including those with a mental health condition.

• Adopting a zero-tolerance approach to discrimination and bullying. Leaders and managers also play vital roles in developing and championing the workplace mental health strategy.

DEVELOPING YOUR WORKPLACE MENTAL HEALTH STRATEGY

A workplace mental health strategy helps drive organisational change and promote a healthy workplace environment. Whether you’re just getting started or want to develop your strategy, these steps can help you build a solid foundation.

Remember each business or organisation is different, so it’s important to tailor this to your company’s needs and structure.

GAIN SUPPORT FROM LEADERSHIP TEAMS

To have the best chance of success, a workplace mental health strategy should be spearheaded by those in leadership positions. Each stakeholder has different values and priorities. Some are in full support of workplace mental health initiatives, while others may need convincing. Regardless, it’s essential to on-board them and have their commitment before rolling out any initiative.

One of the best starting points is to build a business case. This examines why it’s important for your organisation to create, or improve on, its mental health strategy.

To build a strong business case, it’s important to integrate arguments that appeal to the different parties involved in your workplace mental health strategy. These can highlight the financial benefits, the ethical importance of workplace mental health, or the impact on your organisation’s public image. Support your arguments with mental health in the workplace statistics and use best practices to demonstrate how successful initiatives benefit organisations.

IDENTIFY YOUR ORGANISATION’S NEEDS THROUGH AN AUDIT

Before implementing new initiatives, conduct a situational analysis to evaluate existing mental health practices and identify any gaps. Look at your existing policies and procedures, and consider:

• What policies and practices are in place to support employees’ wellbeing and mental health?

• Is your organisation meeting legal obligations, including the Work Health and Safety Act 2009 and the Equal Employment Opportunity Act 1987?

• Where can employees go for support? Do you have an Employee Assistance Program?

• Is your organisation supportive of flexible work schemes?

• Do you have an Incident Response Plan to help managers and colleagues identify signs of mental illness in the workplace?

• How regularly do you conduct mental health workplace training?

It’s also useful to understand how your organisation is performing when compared to industry benchmarks. This can include absenteeism, workers compensation claims, turnover rates, or workplace productivity reports. An employee survey can also reveal valuable insights around any existing issues or attitudes towards workplace mental health.

Going forward, this data can form the baseline to measure your efforts and help identify areas for improvement.

BUILD AN ACTION PLAN WITH CLEAR OBJECTIVES AND OUTCOMES

Using the outcomes of your audit, you should have valuable results that can inform your action plan.

From the list of issues, first identify those that will have the most impact on employee mental health and wellbeing. Next, rank the issues based on your organisation’s level of motivation to affect change. Those that are the most impactful and have the highest level of buy-in from stakeholders should be prioritised in your action plan.

Using this, establish three to five clear objectives for your organisation to focus on. These should be broken down into short, medium and long-term actions and KPIs. Regardless of the objective, your goals and outcomes should follow S.M.A.R.T. goal principles (specific,

measurable, achievable, relevant and timely).

After setting your goals, list the resources and expertise that you will need to achieve them. This may include internal experts or external organisations, such as ‘HeadsUp’, ‘Head To Health’ or ‘Beyond Blue’.

MONITOR, REVIEW AND IMPROVE

Feedback and communication are essential to the success of your workplace mental health strategy. Set regular check-in points to monitor the outcomes of your initiatives against your objectives and KPIs. These should be frequent at the start of an initiative to build momentum and raise awareness: for example, once every week or every fortnight. Once teams are on board, you can reduce the frequency to monthly or quarterly.

During these sessions, focus on gathering feedback from different departments. Evaluate the actions which are effective, and acknowledge and celebrate these successes with your team. In addition, look at any challenges your organisation may be facing, and work together to find actions that may help resolve these.

Building a mentally healthy workplace requires ongoing commitment. A strong workplace mental health strategy is an essential step in the process. With the right action plan and support from leadership, you can cultivate a positive work culture in your organisation.

To help you develop a mental health policy in your workplace, AGWA have resourced a Mental Health Policy framework. This is available for download from the AGWA website and is designed to help you and your employees manage and respond to mental health issues in the workplace.

NEW INDUSTRIAL MANSLAUGHTER LAWS BRING VICTORIA INTO LINE WITH EASTERN STATES

MARK LIEBMAN

People Risk & Workers Compensation Manager, AB Phillips

In 2003, the Australian Capital Territory was the first to introduce industrial manslaughter as an offence under its general criminal legislation. Queensland introduced industrial manslaughter laws in 2017 and announced its first prosecution under the new laws late in 2019 (Queensland’s industrial manslaughter laws extend only to deaths of workers, and not members of the public).

In New South Wales, a draft bill was introduced early in November 2019 aiming to clarify that some workplace related deaths can be prosecuted under the existing manslaughter offence in the state’s criminal legislation. Western Australia is considering introduction in the near future, and the Northern Territory has changes coming into effect after Victoria. Only Tasmania and South Australia will be without comparable legislation. Clearly these inconsistencies pose challenges for businesses that operate across multiple jurisdictions.

VICTORIA

Under new laws passed by the state’s parliament, industrial manslaughter is now a criminal offence in Victoria. The introduction of these two new offences in Victoria reflects a trend toward imposing severe penalties upon individuals for breaches of the Occupational Health and Safety Act 2004 (Vic) (OHS Act). The amendments are consistent with industrial manslaughter laws that have recently been introduced in the Northern Territory, Queensland and the Australian Capital Territory. The implications of the amendments are that significant penalties, including imprisonment, will apply to corporations or persons who engage in negligent conduct that breaches OHS obligations causing the death of an employee or member of the public.

The move accompanies a $10 million

expansion to WorkSafe Victoria’s investigation and enforcement capacity, set up to lead workplace manslaughter investigations and prosecutions.

THE FINE PRINT

The bill amends the OHS Act by creating two new offences relating to ‘workplace manslaughter’. New laws take full effect on 20 July, 2020.

A person (including a corporation or their officers) will be guilty of ‘workplace manslaughter’, after the provisions become operational, if they:

1. Engage in negligent conduct; and

2. That conduct amounts to a breach of an OHS duty owed to another person; and

3. That conduct causes the death of another person.

A breach of the manslaughter offences carries a maximum term of 20 years imprisonment for individuals while a body corporate may be fined more than $16 million.

Employees who are not officers are excluded from the offences’ application. The offence is also intended to capture conduct causing a person to be injured or contract an illness (including a mental illness) that causes the person’s death at a later point in time (including after the cessation of employment), in line with general principles of causation. For example, if an employee developed an asbestos-related disease which causes their death well after an employer had exposed that employee to asbestos without the use of adequate personal protective equipment, the employer may be guilty of workplace manslaughter. In our experience, mental injuries are not being adequately considered when businesses tailor their mitigation strategies in preparation for the changes. Consider, for example, a company that had an internal policy which prevented front line call centre staff from terminating abusive calls. What impact could that have if a vulnerable staff-member was repeatedly exposed to this day-in, day out? And how would that business be held accountable if the employee were to take their life as a

result of the unrelenting stress of their role?

Steps each business must take include:

• Review all the potential hazards and risks in the workplace, including mental health risks, and ensure that these are incorporated in the OHS approach.

• Complete a formal review of all the safety systems and controls currently in place and ensure they are fully effective (including a mental health risk assessment and compliance plan).

• Review all existing policies including ‘unwritten practices’ relating to health and safety.

• Review OHS leadership and culture to ensure that any alleged negligent conduct is not authorised or permitted by the company or culture.

• Educate and make directors, senior officers and managers aware of the new legislation and offences.

• Review incident management capability, including root cause analysis.

• Consider insurance arrangements for your organisation and officers.

NEED HELP?

The AB Phillips People Risk Solutions team can audit workplaces, policies or processes to ensure companies are mitigating the key risks posed by the upgraded manslaughter legislation. We can identify gaps that may lead to non-compliance and assist in addressing these with as little impact to your business as possible.

If you would like further information, please contact our team of advisors at AB Phillips, Monday to Friday between 9:00 am and 5:00 pm AEST by phone on 1300 208 828 or email advice@abphillips.com.au

DISCLAIMER: Please note that the above information is provided as comment and should not be relied on as a substitute for detailed professional advice from AB Phillips or professional legal or financial advice on any matter. Where you would like additional information and support about the content in this article please contact AB Phillips.

Following a series of high profile and tragic workplace deaths, industrial manslaughter has become a matter of national interest.

WORKING ‘ON’ YOUR BUSINESS IN THE TIME OF COVID-19

even in adversity there is opportunity.

TYRON BALL Co-Chief Executive Officer, Soft Tech Group

It is a very strange time for all of us as COVID-19 and the response to it changes just about everything in our personal lives and our workplaces. It’s worth remembering, though, that even in adversity – and this is most certainly that – there is opportunity. For some, the opportunity is a transition to working from home (something which fits very well for Soft Tech with employees all over the world). For others, the downtime may present an ideal chance to get to all those things you never had time for.

There’s an old idiom about what it takes to elevate a small or medium business to the next level: work on your business, rather than in your business. For most of us, working in the business is standard operating procedure. After all, things are busy. Being hands-on with operations provides a level of comfort and assurance that things are getting done right, and there’s a never-ending cascade of things demanding your attention.

Working in the business becomes an issue because it leaves little time to focus on strategic direction. Not only that, many of you will be well aware of all the little things that should get done, but don’t – broken machines, poorly configured systems or processes, any one of a hundred squeaky wheels which cannot be oiled when the factory is running flat out.

Many of these issues now come under the spotlight. If your production has slowed out of necessity, this could be the opportunity to examine processes carefully and, if they aren’t already, document them. Analyse your operations; look for opportunities for improvement or optimisation, eliminate waste or double handling, review your customers and markets.

When it comes to larger projects or investments, the immediate response to the current economic climate is probably to hit pause, if not the big red STOP button. But, in times of slowdown, the time is right to look for efficiency, cost and waste reduction. Some of this is achievable through technology – which ranges from better machinery and equipment, through to better software and processes. So, having more time on your hands might present the opportunity to target improvements in this direction.

CONSIDER AN AGILE APPROACH

Given that capital preservation is likely top of mind for everyone right now (but improvement is desirable), it’s worth considering Agile management practices. Generally, Agile is applied in software development, but the concepts and principles extend readily to the delivery of any project or portfolio of projects.

In a sentence, Agile is an approach emphasising incremental delivery, team collaboration, continual planning, and continual learning. As an iterative approach, it also implies ‘kaizen’, or continuous improvement.

I know many of you have big projects and initiatives on the drawing board. I also know these generally come with big price tags. By applying Agile principles, you can move projects into smaller phases and bite sized pieces. It also means targeting those areas where maximum value can be achieved in minimum time – which makes good sense in our ‘new normal’.

I’d suggest that this is a better approach rather than simply pulling everything and losing momentum. Keep moving forward, just bring the revs down a bit; planning and organising for future work could involve a range of activities covering processes, sales and marketing initiatives, finance, people management and more. In other words, make the most of the downtime.

Finally, no, this isn’t a pleasant time by any means for anyone. But as Francis of Assisi said, “Start by doing what’s necessary; then do what’s possible; and suddenly you’re doing the impossible.” Even if things get worse, they will get better. And consciously working on making things better is probably the best way to achieve the positive outcomes we all seek.

Soft Tech provides premium software for the window and door industry, exclusively built to design, estimate and manufacture windows and doors. Founded in 1988, Soft Tech now has offices in North America, Australia, New Zealand, United Kingdom, France, Turkey and India. With more than 30 years’ experience in the window and door software industry, Soft Tech have developed a reputation for excellence on delivering some of the largest, complex software solutions for some of the world’s best industry leaders.

For more information, contact Alison Renwick, Marketing Manager, at alison.renwick@softtech.com or visit www.softtech.com

“Start by doing what’s necessary; then do what’s possible; and suddenly you’re doing the impossible.”

Francis of Assisi

THE ROLE OF THE CONSTRUCTION INDUSTRY DURING AN ECONOMIC RECOVERY

ANGELA LILLICRAP Economist, Housing Industry Association

Previous governments have targeted the construction industry as a way to stimulate the economy - construction is labour intensive and produces infrastructure that benefits society as opposed to cash handouts. The most recent was the Rudd government’s stimulus packages during the Global Financial Crisis (GFC). The construction industry employs 1.2 million people in Australia which is just under 10 per cent of the workforce. Residential construction directly contributes over $100 billion to GDP each year. Construction work has not been directly impacted by the restrictions currently imposed on trade and travel but ongoing restrictions on gatherings are likely to have adverse impacts. Construction is considered an essential job and work should be allowed to continue. However, many construction businesses are going to find themselves in difficult circumstances over the next six months with a declining pipeline of work.

Restrictions on trade and travel have prohibited many businesses from operating and have resulted in them looking for ways to cut costs during this period. Many households that were previously looking to build a new home are now unable to afford it, or are worried that their current employment will be lost or their hours will become tenuous. This has lead them to delay their purchase decisions until the crisis is over and they are in a better position financially.

Kevin Rudd targeted housing and construction in a variety of ways, the biggest of which was $6.6 billion

towards building 20,000 public housing dwellings and more defence housing. The other more notable measure was the Energy Efficient Homes scheme which focused on delivering ceiling insulation, hot water systems, solar panels and other improvements to existing dwellings. Stimulus was not just limited to residential construction – commercial construction was also targeted via funding of roads and transport, healthcare infrastructure, university and TAFE infrastructure, and school halls and science labs.

Although not limited to times of crisis, targeting first home buyers has been a popular theme with governments since the 1960s. Menzies first introduced the first home owners’ grant in 1964 with restrictions that were vastly different to the versions that we know today. Grants were only given to married or engaged couples under the age of 36.

The stimulus required for this current shock is going to vastly differ from that of the GFC and past recessions – the underlying dynamics this time are a health crisis rather than a structural change or financial shock. Measures that target the demand side of housing (such as first home buyer grants) are futile at this time as the country is effectively in a ‘lockdown’. Demand side measures will have a role to play once the health crisis is over.

Infrastructure projects are a good option provided they are already at the commencement stage of the project. Otherwise the lag time between planning a project and the commencement is too long to count on it to provide stimulus and employment in the short term.

Direct investment into public housing offers the benefits of providing affordable housing in the medium term and is able to commence fairly quickly,

providing employment right away. There is already a strong need for more social housing across the country, with wait times measured in years and in some cities can even be over a decade.

While one in ten workers are employed in construction, many of these are employed as contractors or subcontractors who, like casual employees, do not get paid unless they are working. Ensuring that construction work can continue should be a priority.

Construction work is essential. An updated kitchen or bathroom may not be a necessity at this time but emergency plumbing work to stop sewerage from inundating the backyard is unquestionably essential, as is keeping the lights on and the house heated (or cooled depending on the state/ territory). This doesn’t even include fixing the influx of DIY jobs gone wrong that will occur as a result of selfquarantine.

Construction work is mostly done outside so it is still possible to be done while practicing ‘social distancing’ and with increased sanitation and hygiene controls. Given the nature of the work, it is also possible to limit the number of tradies on a site at any given time.

There’s good reason why construction has been a vehicle for government stimulus for decades, in both the day to day running of the country and in times of crisis. It not only provides direct employment to those working on site but likewise via the supply chain to manufacturers and suppliers. The buildings and infrastructure that are constructed also provide direct social and economic benefits as a result of being used. The ability to tailor stimulus for the construction industry to the situation adds further to its appeal. Priority should be given to ensure construction work can continue.

You can’t ‘build a bridge’ without construction workers.

Climate guard TM

Thermal Window and Door Systems

Key Features & BENEFITS

Designed and engineered in Australia - systems have been tested and exceed Australian Standard AS2047

Easy to fabricate and install

State-of-the-art thermal break technology

Available in a wide range of powder coat colours

Compatible with Darley's other window and door systems

Reduces the need for artificial cooling and heating

Improve energy efficiency and comfort

Darley Aluminium’s new ClimateGuard range of thermally broken windows & doors are perfect for delivering optimal energy efficiency and comfort to commercial buildings. The thermal break in ClimateGuard consists of a plastic strip between interior and exterior aluminium profiles, that reduces the flow of thermal energy throughout the Aluminium frame.

Designed and engineered in Australia, the ClimateGuard systems have been tested and exceed Australian Standard AS2047. ClimateGuard windows and doors help maintain an ideal temperature in commercial buildings, reducing the need for artificial heating / cooling and ultimately improving energy efficiency.

To request a catalogue or find out more go to www.climateguard.com.au

SYDNEY HEAD OFFICE

T: (02) 8887 2888

E: sales@darleyaluminium.com.au

MELBOURNE

T: (03) 9238 3888

E: salesvic@darleyaluminium.com.au

BRISBANE

T: (07) 3287 1888

E: salesqld@darleyaluminium.com.au

PERTH

T: (08) 9437 2999

E: saleswa@darleyaluminium.com.au

GLASS & WINDOWS

AGWA STATE CHAPTERS

updates from your state Chapter Committees.

NEW SOUTH WALES

DEB DEETH

State Chapter Chair

I’m sure I speak for many New South Wales members in expressing their gratitude for the prompt and accurate summary of information delivered by the AGWA team. In a time of information overload, I personally was pleased to receive my information from a trusted source. I would encourage all New South Wales members to utilise the vast online services AGWA has to offer - especially the Safety, Human Resources and Training content.

On 30 March, TAFE NSW suspended access to its classrooms. Head teacher, Mark Nicholls, ensured minimal disruption with the theory components continuing and classes being conducted on students normal days.

Thank you to our members who completed the survey on non-compliant products. More than a quarter of New South Wales members participated. Advocacy is such an important role of our Association as we continue to support our members who tirelessly strive to deliver to Australian Standards. Please continue to send any specific examples of non-compliance to technical@agwa.com.au.

As we move through 2020 with a cautiously optimistic mindset, please reach out to the New South Wales Chapter representatives. All of our ideas combined add value as we work together on improving our industry to move forward stronger than ever.

CHAPTER REPRESENTATIVES

Adrian Grocott Board Member

Liz North Board Member

Roland Rode Technical, Glass

Michael O’Keefe Technical, Windows

Joe Finn Safety

Mark Nicholls Training

Deb Deeth Events

QUEENSLAND

WAYNE COOK

State Chapter Chair

Iwould like to reach out to all our members in Queensland during these difficult times and let you know that, although we are all going through challenges, we are here to help. Business continues and your local Chapter can provide help when you need it.

If you haven’t already visited the AGWA website containing helpful information and HR advice during these difficult times, I would encourage all members to stay up to date and visit the website. Unfortunately, our North Queensland event wasn’t able to go ahead however we are planning alternative options in the future including webinars.

In these unfortunate circumstances, we are continuing to adapt like all our members and will be exploring online training and events. If you have any feedback or suggestions, please don’t hesitate to contact me or the AGWA office.

SOUTH AUSTRALIA

IAN OSWALD State Chapter Chair

In April, we held our State Chapter Committee meeting with safety, training, technical glass and events being discussed. The South Australia Safety Committee held its first meeting on 12 December, 2019, as a general catch up and to plan ahead to the future. The Training Committee held a meeting in March to discuss the challenges for the year and opportunities for the future. In addition, a Technical Glass meeting was also held in March and the Committee has been tasked with reviewing AS 1288 Section 6 on glass roofs and Section 7 on balustrades.

I encourage all members to stay up to date with the helpful information being provided by AGWA regarding relevant COVID-19 updates that effect our members and their business.

Feel free to contact me or your South Australia Chapter representatives if you have any questions. Stay informed and stay safe!

TASMANIA

JOHN

GOFTON

State Chapter Chair

As we work our way through this difficult time, I am impressed by the focused, specific information coming from AGWA that effects our members and their businesses. There is a lot of information flying around at the moment on COVID-19 and it can be overwhelming and contradictory. To keep in formed, visit the AGWA website. As we move through 2020, it is important to stay connected and safe, and hopefully our island will be COVID-19 free as soon as possible.

VICTORIA

GEOFF

RANKIN

State Chapter Chair

After a promising start to the year, we find ourselves ‘on hold’ until the outlook, with regard to the impact of COVID-19, is much clearer. Our first outing was a very successful Golf Day. Thank you to the sponsors who supported the day and helped make it a success: We had a contingent of some 60 people (many non golfers, both women and men) who thoroughly enjoyed the fresh air and camaraderie of the industry.

We are very much looking forward to the Golf Day next year and to also have more people participate.

Other activities, such as the Gala Awards Dinner, may end up being postponed to next year. Any changes to this will be advised as clarity is obtained with respect to larger gatherings. It may be inappropriate to have such large gatherings within 2020. Please keep safe and well to ensure our

WESTERN AUSTRALIA PETER DEN BOER State Chapter Chair

In these difficult times, I reach out to our members and say, ‘Let’s keep supporting each other and reach out - we will get through this bigger and better.’ AGWA has a webpage dedicated to COVID-19 with regular updates on information that is relevant to members.

Thank you to all our members who completed the survey on non-compliant products (over 35 per cent of members completed the survey). Compliance is such an important part of our industry and striving to exercise best practice in what we do. Please continue to send any specific examples of non-compliance to technical@agwa.com.au.

AGWA’s Western Australia Chapter held a successful Business Builder event in March with more than 40 people in attendance. During that month, the AGWA team, including CEO Clinton Skeoch, Technical Manager Russell Harris and Windows Technical Chapter Representative James Whitehouse, met with several key government leaders on issues related to moving our industry forward. Our Chapter representatives met with the Western Australia State Premier, Mark McGowan, to discuss project specification and supporting Western Australia industry.

During their time in our state, they also met with BMW to progress discussion around their product specifications requirements - an issue top of mind to many of you, as well as the Western Australia Department of Mines, Industry Regulation and Safety to review recent industry compliance audits and provide industry specific learning in regards to window and glazing compliance.

To all our members, stay safe and take care.

Keep abreast of the latest COVID-19 information affecting businesses. Visit agwa.com.au/newsinfo/coronavirusupdates

industry remains viable and in a healthy position to come back strongly as business activity improves.

IMAGES: The 2020 Victorian Golf Day was held on Friday, 21 February, at the Albert Park Golf Course.

MOVING AUSTRALIA

How embracing new technology has built one Global logistics into a marketleading supplier of complete logistics solutions.

One Global Logistics is a major Australian freight forwarding group, renowned for their professionalism and efficiencies. Among their variety of services on offer, they expertly transport over-size glass sheets for the glazing installation industry.

James Sparke, Managing Director of One Global Logistics, outlines his company’s defining characteristics – and explains how they’re playing a key part in maximising efficiency and security by embracing the latest technologies.

Originating in Queensland, One Global Logistics expanded their operation to other states shortly after commencing. “We started in Brisbane in 2010, have been working in Melbourne since 2012, and now have offices in Sydney, Perth and Toowoomba,” James says. “Since opening that first office a decade ago, we’ve steadily built up a market-leading position supplying complete logistics solutions.”

When James says ‘complete’, he means it. “We take pride in overseeing shipping, customs clearance, and delivery in their entirety,” he clarifies. “There aren’t too many companies in Australia with such a wide capability, so it’s really a niche position we’ve come to occupy. In each project we take on, large or small, we’re essentially doing everything – all importation and customs clearance, warehousing, quality control, sequencing of materials and delivery to the site. You name it, we organise it.” After a decade of dedication, One Global Logistics recently celebrated their 10th anniversary in April 2020.

The volume of jobs that the company has completed since its inception has been massive by any standards.

“Throughout the lifespan of One Global Logistics to date, we’ve worked on over 100,000 import and export cargo jobs for various industries, ranging from construction to manufacturing, from fast food to consumer goods, from civil engineering to construction projects … virtually everything,” says James.

Today, the company’s clientele encompasses companies of every conceivable size. “We serve John

Holland, Lend Lease, Probuild, and Hutchinson Builders, among a range of other prominent companies,” says James. “Importantly, our involvement with the transportation process doesn’t end with unloading the goods – it continues right through to the installers. We deal with a range of façade and joinery installers, for example, who require importation solutions for their finished goods.”

With over 50 per cent of One Global Logistics’ clients now aligned with the construction and civil infrastructure industry, the company has flourished throughout Australia’s recent building boom. Given construction’s role, it’s astonishing to learn how recent this focus is. “In 2013, our off-shore agent sent us containers on behalf of a large façade manufacturer, who wanted us to provide a customised solution, warehousing finished goods in Melbourne for the Medibank Building at 734 Burke Street,” James remembers.

“From there, we saw the construction sector really take off in 2013–4, right through to today.”

Since picking up that initial construction job, the company has never looked back. “We just built strongly on that first project,” James continues. “To reflect this focus, we now employ people who came from the construction sector, with a background in estimating and materials management.”

To fill this rapidly expanding section of the market, One Global Logistics has specialised staff on hand. “We’ve got 11 staff in Melbourne – five people in the office and six onsite or in the warehouse,” James says. “We subcontract our transportation off the wharf, but we’ve got our own builders and façade installers in-house.”

As expected with a construction focus, glazing has become a key area for the business. “We work extensively with Australian commercial glazing companies, including the transport of volume sheet glass and more specialised customised glazing systems,” James says.

As glazing panels continue to increase in weight and size, transport and installation is more challenging. One Global Logistics has been more than capable of meeting these demands as they arise. “The services we provide are particularly relevant to companies supplying glazing systems to larger commercial projects,” James reflects.

“As glass sheets have become increasingly larger, heavier and more cumbersome, clients demand a supply chain with genuine experience in this level of logistics. We’ve confidently branched out to specialise in large-scale jobs with jumbo-sized glazed sheets, with some of our past assignments including moving sheets of glass up to eight metres in length.”

While the sheer scale of the glazing projects taken on by the company would be a daunting task by any standard, tackling mammoth tasks suits the company well. “There are many advantages to working with such large-scale glazing projects as we do, some of which can contain 10,000 m2 to 100,000 m2 of glazing area in a single façade,” James confirms. “One positive

aspect of working on jobs of this size is that the work is quite regular – as the materials arrive weekly or daily, it’s possible to custom-build our programs around the arrivals. The size of the jobs we’re regularly working with also helps us retain an economy of scale, while keeping our overheads as low as possible.

“The company’s philosophy of providing meticulous care for each customer has distinct upsides. “For me, the defining factor that always comes to mind when I think of our company is risk management, which we’ve made a central focus in everything we do,” says James. “While builders can sometimes try to push the risk onto the installer, we’ve always taken pains across every step of the process to ensure this is mitigated as much as possible.”

One Global Logistics is also notable for a willingness to embrace a variety of jobs. “Whether we’re working freight handlers or logistical support, every project is always very different. We’ve completed over 100 projects, all of which are completely different in shape, size, orientation, and expectations. Absolutely nothing is standard – we’ve had to customise each one to cater for different types of builders and other professionals, which definitely keeps us on our toes.”

When asked about any projects that he sees as definitive for the company, James draws attention to several current ones. “We had four major projects finalised a couple of months ago,” he notes. “The largest of these still on going is Probuild’s West Side Place in Melbourne, which featured 100,000m2 of curtain wall. To transport all that material involved shipping

and organising over 1,000 x 40 ft containers.”

Other notable projects present their own unique challenges. “We’ve been doing an exciting project in Swanston Street, Melbourne, for a façade installation company called Euro Facade Tech, who are constructing a landmark A-class student accommodation building. We also completed a number of notable projects last year with large expanses of glazing – including the Vibe Hotels for Hutchinson Builders (15,000 m2 of curtain wall); Albert Place for Crema Constructions (8000 m2 of window wall); and Toorak’s Jewish Care building (8000 m2 of curtain wall). As these projects clarify, glazing is a core part of our operations.”

A further defining feature of One Global Logistics is its commitment to incorporating the latest technology at every stage of the transportation process. “We’ve created an app called ACONEX Field, which is based on the Oracle platform,” he says. “This allows us to take photos of materials straight out of containers for quality control reporting to the installer, a capability which makes quality and inventory management far smoother. After creating this app for Grocon 18 months ago, we’ve been successfully rolling out the app to other jobs.”

One Global Logistics are also partnering with Ynomia, a company benefiting from the potential of Blockchain technology. “Ynomia is a software company who created the idea of using a diminutive GPS tracker on each glazed panel, the size of a 5-cent piece. The company therefore provides an invaluable service to the installer builder or manufacturer, as the miniature sensors can track the

entire piece as it goes from shipping container to factory to building site. We fully support Ynomia’s data capture software in Australian warehouses, which allows us to track the movement of each panel right off the truck.”

James is optimistic about Blockchain technology’s future applications, with several interesting ideas about how it will continue to transform the industry.

“The Ynomia blockchain tech will certainly continue to refine efficiencies in supply chain management,” he says. “One of our current major clients, Probuild, is in the process of creating a series of automated IT principles using Ynomia software for tracking glazed panels, another innovation which we’re keenly anticipating. Having this level of control will minimise downtime and usher in ultra-efficient supply chain management, preventing any link in the transportation chain from having to wait around unnecessarily. The entire industry is headed towards these ultra-efficient processes, and we’re extremely proud to be heavily involved in their development and use.”

With this proactive attitude towards technology, One Global Logistics are destined to retain their position at the forefront of transportation.

IMAGE LEFT: One Global Logistics team members, Richard Caune (left) and Janko Grubisa (right).

Photographer: Cameron L’Estrange, Fotogroup.

Amazing Benefits of Softcoat LowE Double Glazing 9

1 Superior Insulation

Compared to single glazing, double glazing alone provides up to 56%* better insulation (lower U-Values). With the addition of Argon gas and a softcoat LowE coated glass, the insulation increases by up to 78*%! This also helps in hot climates by making your cooling system more efficient and prevents heat that is re-radiated from external surfaces at night from entering through your glazing.

2 Manage Your Solar Control

By selecting the right LowE to suit your environment, you can manage your solar heat gain coefficient (SHGC). In colder climates, choose a higher SHGC to allow heat from the sun to enter inside. In hot climates, choose a lower SHGC to block that heat from entering inside.

3

Virtually Eliminate Internal Condensation

Softcoat LowE increases the surface temperature of the inside glass surface - bypassing the dew point where condensation forms.

4

Acoustics

Insulglass® with softcoat LowE can provide significant sound reductions compared to standard single glazing (i.e. 6mm clear glass). Combine with an Audioshield® acoustic laminate to provide superior acoustic performance capable of blocking a full range of unwanted noises.

5 Manage Your Natural Light

AGG’s range of softcoat LowE options allows different levels of visible light transmittance (VLT), either allowing high levels of natural light to enter

your home or choose lower levels where bright glare factors are a concern. Choosing the right option to suit your environment will increase your overall comfort and wellbeing. At the same time, clarity and stable colour renditions are maintained (e.g. seeing green grass and blue sky from the inside out).

6 UV Protection from Fading Factors

Composed of silver and metal oxides, softcoat LowE stops various levels of harmful UV radiation from entering through your glass. This reduces the effect of fading on your carpet, timber floor, furniture and artwork. By adding a laminate into your Insulglass® with LowE, this effect can be maximised.

7 Reduce Energy Waste and Energy Costs

Softcoat LowE is energy efficient – preventing heat from escaping when it’s cold and heat from entering when it’s hot. This reduces your reliance on heating and cooling systems, lowering your energy bills and impact on the environment, while increasing your year-round comfort levels.

8 Larger Windows

High performance softcoat LowE allows you to have larger windows in your building without compromising on performance - a perfect solution for increased National Construction Code (NCC) minimum energy efficiency requirements.

9 A Happier, Healthier Inside

With superior insulation, the right level of solar control and natural light to suit your environment, acoustics and energy efficiency, Insulglass® with softcoat LowE provides a more comfortable and healthier inside, all year round.

Softcoat LowE (Low Emissivity) double glazed units represent an evolution in technology and innovation. The atomic layers of silver and metal oxides provide superior performance and no risk of visible haze that other coatings can have.

Our range of Insulglass® LowE includes Argon gas as standard - stocked, made and supported right here in Australia to meet the trajectory of increased National Construction Code (NCC) minimum energy efficiency requirements.

Our range of Softcoat LowE:

The lower the VLT, the less glare factor.

The lower the SHGC, the better it is at blocking direct passive heat from the sun. The lower the U-Value, the better the insulation

An ideal LowE for warmer climates to minimise glare and balance solar control with great insulation.

An ideal LowE for colder climates to maximise visible light, provide passive heat gain and excellent insulation.

Superior performance to maximise solar control and insulation, without compromising visible light.

AGG also understands the vital importance of the certification and compliance of glass products. Our products are manufactured and certified to Australian Standards. Relevant compliance is certified and available on request in key areas including:

• AS 4666 Insulating Glass Units

• AS 2208 Safety Glazing Materials in Buildings

*Comparisons based on 4mm clear float, centre of glass performance data in NFRC standards.

Would You Like Quiet With Those Windows?

Audioshield® is a high-performance acoustic laminate that contains a special interlayer for superior sound reduction against a full range of noises.

When it comes to noise, it is important to know what type of noise you want to block. Low base type noise is low frequency (Hz) while high treble type noise is high frequency (Hz). Mass (thicker glass make-ups) is better for blocking low frequency noise while acoustic laminate is better for blocking high frequency noise. A combination of the two can be used to block a full range of different noise types.

Whether it’s your living room, bedroom, office space, school, meditation area or band practice, acoustic laminate can help maximise your sound protection (or retention) and comfort levels.

Decibels (dB) is how sound is measured. A change of 3dB is only just recognisable while a change in 5dB is an obvious change in noise level.

Hertz (Hz) is a standard unit for measuring frequency (repetition of soundwaves per second). Low frequency noise is base and high frequency noise is treble.

Weighted Reduction (Rw) is an average weighted sound reduction index of decibels. Rw figures alone can be misleading if you do not identify the noise type that you want to block and look at the Rw blocking factor in that frequency range.

As well as providing superior acoustic properties, Audioshield® uses clear glass for high visible light and clarity. Audioshield® is:

Safe Grade A safety glass compliant

Secure Strong laminated glass

Protects Protects your timber floors, carpets, furniture and colours in artwork from fading factors of harmful Ultraviolet (UV) rays.

Audioshield® is available in single glazed:

• 6.5mm / 6.76mm

• 8.5mm / 8.76mm

• 10.5mm / 10.76mm

• 12.5mm / 12.76mm

Custom made laminates are also available and can be combined in an Insulglass® Insulated Glass Unit (IGU).

Specialised acoustic laminated glass. Your genuine solution for your quiet space.

THE HARMONY OF OLD & NEW

Architect Tony McBurney’s Bathurst based office building was originally built in 1904 as a cool room. It had almost no vertical windows and thick insulated walls. The level of darkness was so complete that Tony conducted his first inspection of the building using the torch on his phone for light!

Through the installation of 22 VELUX Skylights, light now floods the multi-purpose office space and ventilation is maximised, without compromising the building’s historical nature.

The VELUX Active system, which Tony operates from his phone, is connected to the building’s WiFi and monitors local weather conditions. VELUX Active adapts to any changes in indoor and outdoor temperature, humidity and CO2 levels and adjusts the skylight’s ventilation accordingly. With the vast changes in temperature between night and day in Bathurst, this means VELUX Active removes the need for air conditioning; closing when the temperature starts to drop, then opening to let the hot air out on a summer’s day.

Whether it is a historical building, or a modern one, the combination of VELUX Skylights and VELUX Active can make a world of difference to how the occupants live and work. As Tony discovered, his once dark, historical cool room is now a light filled, healthy, creative office space.

VELUX Australia

78 Henderson Road

Alexandria, New South Wales 2015 www.velux.com.au

customer.service@velux.com.au 1300 859 856

it can be challenging when modernising historical buildings – balancing the harmony between old and new can be difficult. However, with VeluX skylights and VeluX active, it’s a breeze.

ARCHITECT

PRODUCTS VELUX Solar Powered Skylights & VELUX ACTIVE

PHOTOGRAPHY Mark Duffus, MD Photography

Tony McBurney

Supplied products to a greaT project?

Designed an innovatitive new product?

Celebrate your company’s achievements

bY entering the 2020 Australian glass & Window Association Design Awards

The AGWA Design Awards aim to increase the level of interest in windows, doors and glass products; raise the awareness, profile and interest in AGWA members and differentiate them from others; and execute a consistent professional showcase for windows, doors and glass products, while celebrating and recognising excellence. For more information, visit agwa.com.au/conference-information/design-awards

Deadline Extended to 31 August 2020

A LEAKY SKYLIGHT SOLUTION

THE CHALLENGE

Toombul Shopping Centre has been servicing Brisbane’s north side since October 1967. Boasting more than 140 specialty stores, plus an array of major department stores and supermarkets, the two major skylights over the shopping area had begun leaking due to wear and tear.

Various attempts to repair the problem had been made unsuccessfully. Other solutions, such as replacing the skylights or double glazing them, were also suggested. However, these were financially prohibitive.

THE TREMCO SOLUTION

Tremco was approached by the contractor for a cost effective and time efficient solution - Spectrum Simple Seal was clearly the product of choice as it was the only viable and affordable solution.

Spectrum Simple Seal from Tremco is an ultra-low modulus, preformed silicone extrusion specifically designed with high elongation properties. Simple Seal is typically bonded with Spectrum 1 Silicone Sealant to a wide range of substrates to provide a watertight seal.

In order to complete the project swiftly, Spectrum Simple Seal was flown to the contractor, enabling them to prepare, apply and complete the project quickly.

Application was made easy by constructing a cantilever scaffold, allowing access without applying any undue pressure on the skylight. Work below the skylight could continue, which meant the critical path of the program was not compromised.

THE RESULTS

The finished lines from the underside of the skylight were not compromised providing Toombul Shopping Centre with an aesthetically pleasing and cost effective solution.

PROJECT

Toombul Shopping Centre

PRODUCT Tremco Spectrum Simple Seal

Tremco CPG Australia Unit 1, 2 Park Road, Rydalmere, New South Wales 2116 tremco.com.au 02 9638 2755

INDUSTRY LEADER IN

One chassis

One chassis

Multiple handle styles

Multiple handle styles

UNIVERSAL l CHASSIS

UNIVERSAL l CHASSIS

Doric’s range of Sliding Patio Door Locks, based on the proven Doric Universal OEM Chassis set an industry benchmark for aesthetic appeal, corrosion resistance and reliability.

Doric’s range of Sliding Patio Door Locks, based on the proven Doric Universal OEM Chassis set an industry benchmark for aesthetic appeal, corrosion resistance and reliability.

• Multiple handle shapes on a single chassis

• Multiple handle shapes on a single chassis

• Colour match powder coating offers a long lasting finish with a handle manufactured using Patented Polesium™ that won’t corrode Easy action lever feature

• Colour match powder coating offers a long lasting finish with a handle manufactured using Patented Polesium™ that won’t corrode

Easy action lever feature

FEATURED HANDLE STYLES

FEATURED HANDLE STYLES

Add your company’s lens badge on the keeper to promote your brand. Just part of the Doric difference!

Add your company’s lens badge on the keeper to promote your brand. Just part of the Doric difference!

DS930 WILTON

DS920 WAIKATO

DS980 MURRAY

DS930 WILTON

DS920 WAIKATO

DS980 MURRAY

SLIDING PATIO DOOR LOCKS

SLIDING PATIO DOOR LOCKS

Best lock on the market

Best lock on the market

Architectural Styling

Architectural Styling

TWIIN™ l CHASSIS

TWIIN™ l CHASSIS

The first non-handed twin actuator system to be offered in the Australian market.

The first non-handed twin actuator system to be offered in the Australian market.

Doric TwiinTM offers a high level of security that surpasses similar products designed for residential applications in part thanks to its extra thick 6mm plated cast tongues.

Doric TwiinTM offers a high level of security that surpasses similar products designed for residential applications in part thanks to its extra thick 6mm plated cast tongues.

The TwiinTM lock is available in a range of sleek and contemporary handle designs that include Stainless Steel, Satin Chrome, and colour matched powder coat finish to suit any situation and blend seamlessly with modern decor.

The TwiinTM lock is available in a range of sleek and contemporary handle designs that include Stainless Steel, Satin Chrome, and colour matched powder coat finish to suit any situation and blend seamlessly with modern decor.

FEATURED HANDLE STYLES

FEATURED HANDLE STYLES

DS3010 CAREY

DS3130 TIMBARRA

DS3010 CAREY

DS3130 TIMBARRA

AGWA TECHNICAL UPDATE

One. The handbook has a practical focus which enables users to understand the policy objectives and the technical basis of NCC requirements. The handbook consists of a range of examples requiring different design and assessment tools along with a detailed instruction on Façade Calculator including worked examples.

NCC 2019 SECTION J - ENERGY EFFICIENCY AND WINDOWS

Compliance with the provisions of NCC 2019 Section J became mandatory from 1 May, 2020, impacting commercial buildings in Classes 2 - 9.

The new Section J provisions introduce a number of factors and substantial changes in how building energy usage is modelled. Firstly, and perhaps most significantly, the usage patterns of a building serve as a key driver in determining its energy use. Buildings that are predominantly day-time usage, such as shopping centres, offices and most retail and commercial spaces, use energy very differently to buildings which are predominantly night-time or mixed usage, such as multiple dwellings (Class 2 common areas), hospitals, and short-term accommodation.

Another notable change in the methodologies of the new 2019 Section J is that the former provisions for walls (J1) and glazing (J2) have been combined into Part J1 with target requirements specified for the ‘total façade’.

The construction of walls and glazing are a major contributing factor in the overall thermal performance of the building and, consequently, window systems are now considered as an integral part of the total façade. The window to wall ratio, or total glazed area as a fraction of the façade, becomes a key metric in determining the overall performance of the façade.

The Performance Requirements in NCC 2019 have been largely re-defined, with specific, measurable objectives introduced to cap total energy usage for conditioned spaces to within prescribed limits depending on the building classification.

Section J (Volume 1) of the NCC has been substantially reformed, effectively creating a completely new methodology for calculating whole of building energy usage.

Performance targets for windows and walls were previously considered independently in NCC 2016, but have been amalgamated, and consequently are now considered together as part of the building envelope.

AGWA have recently published a Technical Fact Sheet which explains these changes in more detail.

NCC 2019 AMENDMENT 1

The ABCB published a preview for Amendment 1 to NCC 2019 which will include:

• A new provision in NCC Volume One regarding egress from early childhood centres.

• An update to the Governing Requirements for all Volumes to require labelling of aluminium composite panels in accordance with Standards Australia Technical Specification (SA TS) 5344.

• Clarification of the concession in NCC Volume One that permits the use of timber framing for low-rise Class 2 and 3 buildings.

• Minor corrections.

In addition to the above, the NCC 2019 Amendment 1 preview also contains the following proposed changes that are yet to be confirmed:

• A new defined term, building complexity, that may be used in the future to identify buildings for which additional oversight is appropriate; and

• A new provision to require that a process be followed to improve the quality of, and documentation for, Performance Solutions.

A Consultation Regulatory Impact Statement (RIS) has also been published which discusses options for the introduction of changes in the governing requirements of Part A2.2 which are relevant to many in our industry with regard to Performance Solutions. Following consideration of submissions received, the resolved content of NCC 2019 Amendment 1 is anticipated to be adopted by states and territories on 1 June 2020.

NCC 2022 DEVELOPMENT

The development of the NCC 2022 provisions is well under way, with a number of working groups under the ABCB as well as several committees lead by industry groups contributing to content for the 2022 edition of the NCC.

AGWA have been working very hard to ensure the interests of members have been well represented with a substantial effort from the technical committees to develop submissions and review outcomes on behalf of industry. The primary focus of this activity has been generally dedicated to the Acceptable Construction Practices for Glazing, and both residential and commercial energy efficiency.

RUSSELL HARRIS Technical Manager, Australian Glass & Window Association

The Australian Building Codes Board (ABCB) have published a new handbook on Energy Efficiency Provisions of NCC Volume

AS 1288 REVISION

AGWA are currently working with Standards Australia to revise Australian Standard (AS) 1288 Glass in buildings –Selection and installation. The proposed scope includes:

• New test method for glass balustrades, particularly for spigot supports and stand-offs (point fixed glazing).

• Assess/resolve loading requirements for glass balustrades and overhead glazing.

• Expand Section 6 provisions to include three-sided and cantilever support.

• Inclusion of informative guidance in respect to post breakage performance of materials involved.

• Include new diagrams for Section 6 to assist interpretation for users.

• Resolve ambiguity and clarify requirements for loading requirements to interlinking handrails in glass balustrades.

• Update references.

• Update Section 1 to reflect introduction of new material.

• Update changed sections to adhere to NCC drafting protocols (i.e. Sections 1, 6 and 7 only).

AS/NZS 1170.2 PUBLIC COMMENT

AS/NZS 1170.2 - Structural design actions - Wind actions is a primary reference in the NCC and was published for public comment in March 2020. The objectives of the revision are to remove ambiguities and to incorporate recent research and experiences from recent severe wind events in Australia and New Zealand.

TECHNICAL FACT SHEETS

Technical Fact Sheets are available to download from the Members Resources page of the AGWA website:

• NCC 2019 - Section J

• Safety Glass Labelling

• Glass Splashback Requirements Close to Gas Cooktops

• Masonry Control Joints

Visit agwa.com.au and log in to access these resources.

For more information, contact the AGWA technical team at technical@agwa.com.au or call 02 9498 2768.

SETTING UP YOUR WHS MANAGEMENT SYSTEM

MELISSA BAKER National Training & Safety Manager, Australian Glass & Window Association

AWork Health and Safety (WHS) Management System is one of those things that we all know we need and, if asked, we would all probably say that we have it covered. However, as we talk to many small and medium sized businesses, it is evident that some are not exactly sure what needs to be done and what it all means. Quite often businesses will reference the documents sitting up on the shelf, under lots of dust and believe, or indeed hope, it is going to be enough. Some documents, like SWMS and SDS, are common in industry and we all have them in a folder to be pulled out if needed. But do we really know what the benefit of a good WHS system is to business and are you getting the best out of yours?

Occupational health and safety (OHS) legislation in Australia aims to prevent illness and injury to persons in the workplace. Employers are responsible for implementing appropriate policies and procedures, but until we truly understand the policies and procedures and communicate this with our employees, there is a major disconnect in the process. A commitment to OHS in the workplace must be driven by management — but without buy-in from employees, the best WHS system in the world is not going to save lives.

The challenge for many businesses is where to start, particularly when previous implementation may have been limited, outsourced to an external expert or sadly non-existent. The specific areas to be managed in a WHS management system will depend on the nature of the business. However, there are several aspects of WHS risk management that will probably require attention, regardless of the business activities. A WHS Management System is officially described as the systematic methodology used to address work health and safety in an organisation. In other words, it is a collection of relevant policies used by a business to manage the health and safety of its employees whilst at work. The policies and their intent also need to be communicated with your employees so they understand

the reasons behind the ‘rules’ and take their own health and safety seriously whilst at work.

AGWA have created a list of suggested templates to help you get started. The documents should be reviewed before use and adjusted to align to your individual business needs. The template documents are as expansive as possible to cover as many known or potential issues for businesses and, as such, some of the elements or policies within the documents may not be relevant. The documents do not need to be used in their entirety and the documents have all been uploaded to the AGWA website in Word format to enable members to delete any areas of the documents that are not applicable to their business.

The list to the right outlines documents that are the AGWA’s recommendations for what a business should have as part of their Work Health and Safety Management Plan.

One of the first actions would be to look at the items listed and determine which of these you currently have in place. Once you know the policies you have in place, you can identify the gaps in your system and start to work on the development and implementation of any missing parts. AGWA have developed checklists and information sheets on the items to help members recognise the purpose and benefits of each document.

With these system components now in place, the various specific work health and safety issues can be addressed within your business and should be routinely reviewed, discussed and amended where required to ensure they are relevant. The WHS management system should be formally documented (complete with dates and signatures) and all information should be communicated with employees. Evidence of such communication (such as toolbox talks) is also required to demonstrate due diligence for the health, safety and welfare of workers and others in the workplace.

At first glance this may appear to not be an easy task but as an industry, one with inherit risks, we owe it to our families and our employees families to make sure everyone gets home safely each night.

WHS MANAGEMENT SYSTEM DOCUMENTS

1. Emergency Evacuation Plan

a) Emergency Evacuation Policy and Procedure

2. WHS Policy

a) Work Health and Safety Policy

b) WHS Consultation Statement

c) Evidence of consultation (e.g. meeting minutes or signed toolbox talk attendance sheets)

3. WHS Training Requirements

a) WHS Training Policy

b) Workplace Health and Safety Training Matrix

4. Hazard Identification and Control

a) Personal Protective Equipment and Clothing Policy

b) First Aid Policy

c) Workplace Substance Register (including MSDS)

5. Risk Assessment

a) Risk Management Procedure

b) Risk Management Register

c) Standard Operating Procedures/Safe Work Method Statements, etc.

d) Hazard Report Form

6. Return to Work

a) Workers Compensation Return to Work Program Policy

b) Return to Work Plan (if applicable)

7. Safety Responsibility and Accountability Statement

a) Safety Responsibilities Statement

For more information on setting up your WHS Management System, contact Melissa Baker on 02 9498 2768 (ext. 409) or melissa.baker@agwa.com.au

INVEST IN AGWA ONLINE TRAINING IN 2020

The benefits of training employees are well researched. From improved employee performance through to increased productivity and adherence to quality standards, the investment in training is always worthwhile. Expanding the knowledge base of your employees and improving the consistency of experience for customers enhances your company reputation and profile.

Lifelong learning must now be a part of everyone’s career plans. Online training is a perfect option for businesses that need to train employees without the loss of a whole day’s work or to take advantage of any downtime in the market. AGWA’s online courses are written by industry experts and are specifically designed to meet the needs of industry and provide a career pathway for industry members.

AGWA’s online courses have a clear focus on skills development and are available to start at any time. The course descriptions are listed below.

WINDOW INDUCTION COURSE

The Window Induction Course has been designed to be part of the induction process for new employees. The aim is to provide them with sufficient understanding of the terminology, glass, framing materials and other aspects of the industry that are vital to enable them to communicate well - right from the time they begin work. The course takes 2 to 3 hours and it is recommended that it is completed over a few days. Each of the modules includes a quiz to ensure that the information has been absorbed and a student cannot proceed to the next module until they have successfully completed the quiz. The course includes narration, videos and interactive elements.

AS 1288 BASICS

Australian Standard (AS) 1288:2006 Glass in buildings - Selection and installation is of vital importance to the glass, window and door industry. Understanding the content of the Standard can be difficult, particularly if simply reading it.

This online course covers the basics of the Standard in Sections 1, 2, 3, 4, 5 and 8 and includes the scope of the Standard, materials and definitions, glass selection, human impact, and installation. The course contains an introduction and five modules. Quizzes must be completed and passed at the end of each module in order to move

through the course. It takes about 2 to 2.5 hours to complete and does not have to be done in one sitting.

Access to a copy of AS 1288, including the three amendments, is required to complete this training.

RESTRICTED OPENINGS

The requirements for restricted window openings for the prevention of falls from windows to meet the National Construction Code (NCC) can be very confusing. This course was developed to promote and clarify understanding of the requirements.

The course steps through the regulations and provides additional information and clarification. The training is supported by a flowchart to provide an easy way to identify the restriction requirements. An optional module is also included in this training that covers the requirements for restricted openings for New South Wales Strata.

WINDOW ENERGY BASICS

This online course covers all the basic information about windows and energy:

• U-value

• SHGC

• Visible Transmission

• Influence of framing materials and glass

• IGUs and secondary glazing

• Effect of climate, orientation and shading

• How to translate energy requirements into real windows

WINDOWS AND DOORS IN BUSHFIRE PRONE AREAS

The Bushfire Windows and Doors course introduces and explains the window and door requirements in AS 3959:2018

Construction of buildings in bushfire prone areas. The course covers bushfire screens, bushfire shutters, timber and other materials, radiant heat, ember attack, Bushfire Attack Levels (BALs), testing, weepholes and gaps, and the requirements to meet for each of the BALs for Bushfire Prone Areas.

ACOUSTICS

Acoustics are more and more becoming a consideration for new windows and retro fit solutions. This course explores

the science of acoustics as it relates to and impacts on glass, windows and doors.

NATIONAL CONSTRUCTION CODE

This course explores the National Construction Code (NCC) as it relates to and impacts on the glass and window industry.

WIND LOADS FOR WINDOWS

This course explores how wind loads are determined. It does not provide instruction on determining wind loads but illustrates how complicated doing so can be due to the many factors that need to be considered.

AS 4055 TOOL TRAINING

The AGWA has developed an online tool to determine the wind load ratings for residential housing as required under AS 4055 Wind loads for housing. The tool is available to all AGWA members who have completed the training on the use of the tool.

The training covers how Google Earth can be used to obtain the site data that is required to be entered into the tool, including wind zone, terrain, topography, and shielding. Once the rating has been calculated, the tool produces a certificate that shows all the data that was used as well as the results. It should ideally be used in conjunction with the window’s purchaser. This certificate can be used as evidence to support the selection of both the glass and the windows.

An extensive assessment must be passed before the license to use the tool is granted. There is no license fee or ongoing costs associated with the use of the tool.

AS 2047 COURSE

AGWA was instrumental in the development of AS 2047:2014 Windows and external glazed doors in buildings released at the end of 2014. The course has been designed to provide an in-depth explanation of all the requirements in the Standard.

The training includes scope and definitions, performance, framing and finishes, glazing, components, construction, installation, labelling and certificates.

For more information please contact Melissa Baker, National Training and Safety Manager at melissa.baker@agwa.com.au. To register for any of these courses, visit www.agwa.com.au/events/category/online-training

FENESTRATION DIPLOMA GRADUATE

Congratulations, Dempsey O’Callaghan.

AGWA COURSE GRADUATES

Congratulations to the recent recipient of the AGWA Fenestration Diploma™, Dempsey O’Callaghan, Jason Windows. The Fenestration Diploma™ and Fenestration Master™ programs have been developed to provide a pathway for recognition of both knowledge and industry involvement of members. These are individual programs that provide training in all aspects of the fenestration industry.

To be eligible for the award of the Fenestration Diploma™, the applicant must hold an industry-relevant Certificate III or university qualification, or have worked full time (or part-time equivalent) for two years in the industry. The training itself is based on a point system and the exam includes content and concepts from Australian Standards as well as training module content. The exam must be undertaken within three months of the completion of the required training.

For more information, or to register your interest, please contact AGWA on 02 9498 2768 or email training@agwa.com.au

30 January 2020

AS 1288

Brisbane, Queensland

Melissa Baker (AGWA); Gary Aspden, Alex Bagot, Melanie Barr, Scott Bartlett, Robert Bellert, Daniel Carder, Heath Collins, Rachel Driessen, Andrew Fuller, Alisa Hogan, Greg Hunt, Peter Jones, Paul Land, Brendon Leeder, Cameron Marles, Jason Sewell,

07 February 2020

MANUAL HANDLING SAFETY

Sydney, New South Wales

Byron Brache, Glen Dayznaya, Martin Dutton, Ken Fatamaka, Ojay Georges, Xin Huang, Phil London, Bartosz Lotocki, Ryan McDonald, Glenn Millett, Steven Ross, Elias Samaha, Michael Samaha, Glenn Treasure, Chris van Dijk, Sharron Wood (CVD Commercial Glass & Aluminium Windows).

03 March 2020

INTERMEDIATE FENESTRATION

Sydney, New South Wales

John Northover (Alspec); Pouya Abtahi, Melissa Baker (AGWA); Mark Doherty, Lawrence Howley, Chris Lyons, Ian Wilson (Award Architectural Aluminium); Wayne Proud (Crimsafe Security Systems); James Anderson (F & C Glass and Aluminium); Robert McMechan (G.James Glass Products); Santosh Shah (Trinity Windows); Alice Bonicelli, Rebecca White (Vitrocsa Australia); Cristian Melia (Windoor Joinery).

05 March 2020

AS 1288

Sydney, New South Wales

Fabio Engel (AJ Aluminium); Liam McCormick (Bright Glass); Xin Huang (CVD Commercial Glass & Aluminium Windows); Michael Chapman (Evolution Window Systems); Serhiy Zhdanko (Prestige Plus); Robert Sarkis (RJS Aluminium Group); Joao Demaio (SOLOS Glass); Santosh Shah (Trinity Windows); Sam French, Darren Rust, Dave Wicks (Watson Glass Pty Ltd).

04

01 Dempsey O’Callaghan (left) was presented with his Fenestration Diploma by Peter den Boer, AGWA Western Australia Chapter Chair, at the Western Australia Business Builders Seminar on 13 March 2020.

02 & 03 CVD Manual Handling Safety Training Course held on 7 February, 2020.

& 05 New South Wales Intermediate Fenestration Training Course held on 3 March, 2020.

Tayler Sinclair, Simon Stott (G.James Australia).

WINDOW & DOOR SELECTION IN BUSHFIRE ZONES

Many Australian homes are located in areas prone to bushfire attack. Changes to the National Construction Code (NCC) in 2011 increased the stringency around the selection of windows and doors (along with other building materials) for new build or renovation projects in bushfire prone areas, with the intention to reduce the risk of loss of life or damage to property in bushfire prone areas. The Australian Standard (AS) 3959 Construction of buildings in bushfire-prone areas was updated and republished in 2018 (AS 3959:2018) to ensure construction standards are up to date.

The updated Standard applies to new residential buildings, schools, child care centres, hospitals, aged care facilities and associated buildings in designated Bushfire Prone Areas. A Bushfire Attack Level (BAL) is a way of measuring the severity of a building’s potential exposure to ember attack, radiant heat and direct flame contact.

There are six BALs that form part of AS 3959. They serve as a standardised measurement of the severity of a building’s potential exposure to ember attack, radiant heat and direct flame contact.

• BAL-LOW

• BAL 12.5

• BAL-19

• BAL-29

• BAL-40

• BAL-FZ (Flame Zone)

The BAL rating is based on a number of factors including the region where you live, the vegetation type around the property, the distance from the structure to individual vegetation types and the slope on the property.

Further, the BAL rating is determined in accordance with the Fire Danger Index in the NCC for each state and territory. This varies throughout Australia and the BAL rating for your individual project should always be confirmed with local council to ensure you meet compliance. While compliance when building in bushfire zones does result in the need for greater due diligence in compliant product selection, it certainly does not mean you have to compromise on design aspirations. When considering BAL compliant windows and doors, aluminium systems offer perhaps the most versatile range of solutions. From aesthetic styling to screening options and glass selection, Australian manufacturer, Vantage® Windows and Doors, offer the widest range of tested and locally manufactured BAL-40 compliant windows and doors on the Australian market.

Importantly, all Vantage® BAL-40 rated door systems have been successfully tested to comply with relevant Australian Standards for doors in BAL40 bushfire zones without the use of screens.

Most of us like to screen door openings for security and as an insect barrier. However, in a BAL-40 bushfire zone,

where a BAL-40 tested door system is being used, there is no requirement to screen the operable part of the door.

Vantage® Windows and Doors are engineered, tested and certified to withstand the conditions likely to occur in a BAL-40 zone - helping to protect homes whilst maintaining the contemporary styling and design features favoured by home owners and designers alike.

Products which comply with BAL-40 are also suitable for use in BAL-12.5 and BAL-29 applications.

Window and door selection for bushfire zones is not limited to framing and screening options. Compliance with the requirements for BAL-40 bushfire zones may limit your glass selection options. Vantage® BAL-40 bushfire rated windows and doors are fitted with toughened glass (float or laminated glass is not suitable for use in a single glazed BAL-40 tested window or door).

Vantage® windows are manufactured by over 200 independent fabricators around Australia who specialise in custom designs to meet local performance requirements. Their expertise is invaluable in supporting local builders to deliver a high quality, tested and compliant finished product, on time, on every project.

Contact a fabricator near you at vantagewindows.com.au to discuss options on your next bushfire building project.

PLUG & PLAY MAKES INSTALLATION A BREEZE

DS2220 SECURITY LOCK

An innovative range of easy to use window and door automation hardware can remove the need for electricians during the installation process, helping to reduce costs and dedicated man hours.

Designed by Doric, the award winning Ventus Plug & Play system includes a simple range of wireless controllers, switches and motors that can control up to eight windows and doors.

“The Ventus Plug & Play range creates efficiencies in residential and commercial building and renovation projects,” says Niels Verhaar, Product Manager at Doric. “The advanced 24 Volt system is installed via quick connect plugs and is capable of operating louvres and electric chainwinders at the same time,” he adds. The range is designed to both assist builders in meeting fall prevention legislation and address consumer demand for more sustainable buildings. It is perfectly suited to the creation of automated windows that provide better passive ventilation and temperature control (with stand-alone sensors allowing the units to close during high wind, rain or dark). They can even be coupled to your AC unit, closing your windows for you when you turn on the air conditioning.

“The ability to control a property’s environment without the need for artificial heating or cooling has become a priority for builders,” says Niels. “The Ventus Plug & Play range allows builders to create windows in high, out of reach positions that can be opened at the touch of a button to let heat escape as it rises, or closed to stop the cold getting in.”

The Ventus Plug & Play system allows the architect to specify a system that the fabricator can install, commission, and automate with ease. Now the window fabricator doesn’t need to outsource this often-complex part of the window

system, the fabricator maintains control over the result and the sales revenue stays with the window fabricator or supplier.

The design of the range allows it to be retro fitted to any opening or frame system on the market and is simple to install. “The system fills the void in the automation market: between the building management systems and the itemised auto products, serving as a perfect stand-alone control system,” Niels continues.

The Ventus chain winders are also a perfect solution for a ‘one in and one out’ repair scenario if your old winders have stopped working. The motors can even be operated by CBUS, BMS and other controllers.

In a snapshot, the Doric Ventus Plug & Play system advantages include:

• No electrician required for installation.

• Easy to follow colour charts.

• Simple combination wiring plans.

• Quick connect plugs.

• Configurations can be easily altered on the spot by simple disconnections.

• Retrofit to any opening.

• Wireless wall switches and remotes.

• 3-year warranty (conditions apply).

“The Ventus Plug & Play system is the perfect solution to create beautiful, automated homes that fall in line with current sustainability trends, all while reducing the need for expert trades, costs and man hours,” Niels concludes.

To order, visit doric.com.au

The DS2220 Slimline Sliding

Security Door Lock is the latest offering from Doric, providing a clear point of difference to the security market with an increased level of security, reliability, and slimline designed aesthetics. Featuring stainless steel and chrome plated components, 2-point locking, and Doric’s patented throw bolt connecting rod system, the DS2220 offers the end-user a premium security level with this product.

The DS2266 3-point slave kit also increases the level of security and offers added value above and beyond what is currently available on the sliding security door market.

The DS2220 Slimline Sliding Security Door Lock is available in black powdercoat as well as custom colours upon request.

For more information on this product, please contact your Doric representative or visit doric.com.au

A SUPERIOR SOFTCOAT LOW-E FROM AGG

The impact of NCC 2019 Volume One (Commercial) has seen a significant change in the way we evaluate the thermal properties of a building. Now we look at the whole façade (wall and window combined) and at the same time increase the minimum energy efficiency requirements as we progress in our trajectory of CO2-e emission reductions by 2030. What this means is we need higher performing glazing in our buildings in two main areas - insulation (a lower U-Value) and solar control (a lower SHGC).

But don’t forget about comfort and well-being! Be aware of the correlation of a lower SHGC and lower Visible Light (VLT). While some very dark tinted glass types and coatings on tints may meet the lower SHGCs required,

the client may not like a dark looking building, tenants may suffer from a lack of natural light, and the cost of running artificial lighting will increase. Fortunately, there are other options available that can satisfy all needs – Insulglass LowE Max® is one such product.

Insulglass LowE Max® is a superior high performing softcoat Low-Emissivity

coated glass that has one of the highest Light to Solar Gain (LSG) ratios available: 2.44 with clear / 2.52 with low iron. This is also known as ‘Selectivity’ and is achieved by having a very low SHGC of 0.27* and yet a high VLT of 66/68 per cent*.

The neutral colour rendition allows blue skies and green grass when looking from inside out. Add 95 per cent

UV protection from fading from the sun and a market leading U-Value of 1.3*, and you have an ultimate product for your commercial needs.

Insulglass LowE Max® is proudly manufactured, stocked and supported in Australia by Australian Glass Group®. It is toughened for strength, Grade A for safety and complies with all Australian Standards including AS 1288, AS 2208 and AS 4666.

Comprehensive full-frame performance values are also available in WERS.

For more information, call 1300 768 024 or visit agg.com.au

All performance data is centre of glass only, argon gas, NFRC standards.

Extending our already popular HEXFIX® sealant range, Lincoln Sentry is excited to announce the upcoming launch of our Small Joint Sealant (SJS-441) in June 2020. Lincoln Sentry has been supplying quality sealants to our customers for over 10 years. Keep an eye out for the addition of popular colours to our TR-58 and TR-68 product ranges later this year.

Speak to your local Territory Manager to find out more.

Lincoln Sentry and HEXFIX are registered trade marks of Lincoln Sentry Group Pty Ltd.

NEW FEATURES FOR CINTROL NET

SCHLAGE REMOTE 2.0™

Kintrol automated windows and doors, a world first proudly designed and manufactured in Australia.

Renowned for their quality, service and design, Kintrol automated windows and doors are smart - monitoring their environment and reacting when required. They open or close to provide sustainable comfort, safety and security, or to avoid damage.

Through years of innovation, the Cintrol Net command system has become a beacon in automation for the Australian glass and window industry. And with further additions to the already advanced system, it’s not hard to see why.

TWO TOUCH SCREENS

With touch screen functionality, the Cintrol Net command system has two screens (master-slave) enabling the monitoring of two different locations. This provides the ability for remote monitoring and operation as well as scheduling and lock out functions on the slave touch screen.

WEATHER STATION INTEGRATION

With weather station integration, providing wind speed and direction reactivity and rain sensor capability, automation can be implemented to respond and react to changes in the weather. The sensors are built to withstand Australian conditions and are not affected by outback dust or corrosive coastal conditions.

DUAL OPERATING FUNCTIONALITY

The Cintrol Net system provides dual operating functionality, allowing for manual operation at the premises, as well as offsite control via WiFi. The system is adaptable for residential, commercial and industrial environments, and can include the operation of window furnishings, curtains and screens.

The innovative Cintrol Net command system is a smart, selffunctioning solution that can be tailored to your specific requirements.

For more information, please contact Kintrol on 07 3390 1955, email sales@kintrol.com.au or visit kintrol.com.au

Achieve adequate ventilation for healthy living with Schlage

Remote 2.0™.

Good ventilation is important for a healthy and comfortable indoor climate, helping eliminate exhaled air, germs, allergens, dust, odours and micro-organisms.

For top hung roof windows, which are often located in awkward places that are hard to reach, the Schlage Remote 2.0™ is a convenient solution - allowing you to open and close each window in your home easily and securely with a single press of the button. The same remote can be programmed to operate multiple windows in the house.

Achieve adequate ventilation now with the Schlage Remote 2.0™ (for areas up to 22.5 m2).

MAXIMUM COMFORT

• Natural ventilation for a healthy indoor environment.

• Operation from your armchair.

• A single remote control for several windows.

• Can be battery or mains operated.

• No problematic or unattractive wiring.

• Available in white, black or aluline.

EXCELLENT QUALITY

• Sustainable materials.

• Fast, easy mounting.

• 10 year warranty.

• High quality materials.

CONTEMPORARY SMARTNESS

• Intelligent port.

• Integrates into domestic system.

For more information, visit allegion.com

GURU LABELS SHIFTS GEARS TO MEET CORONAVIRUS DEMAND

Each summer in Australia we are reminded of the devastating reality of what bushfires can do to our homes, our land and our communities.

With climate change rapidly evolving and amplifying this risk, the importance of building a safe and sustainable home is more crucial than ever.

BUSHFIRE ATTACK LEVEL (BAL) - 40 (VERY HIGH)

From toilet paper shortages to hand sanitiser sales going through the roof, COVID-19 is making sure the world around us isn’t what it used to be. We all have loved ones we want to protect and Guru Labels is working hard (as well as assisting others to do the same) to ensure they help out wherever possible.

PROJECT 1: SELF ISOLATION & REMINDER SIGNAGE

This range of self-isolating and reminder signage is ‘exactly what the doctor ordered’. Manufactured with quality raw materials to ensure these life-saving messages hit the mark, these signs last the distance and get the job done. The range includes internal re-positional self-adhesive signs and non-slip social distancing floor decals for retailers, as well as outdoor self-adhesive door signs for businesses. Plus, most importantly, outdoor self isolation signs for home. Regardless of whether you use the indoor or outdoor range, applying these signs is quick and easy, helping you protect what matters most, YOU!

PROJECT 2: FACE SHIELDS

In addition to producing signage to ensure everyone can protect themselves during this time of crisis, the Guru Labels’ presses are producing items that are very different to the usual adhesives they have become renowned for nationwide.

Students from the University of Newcastle have been using Guru Labels’ state-of-the-art GM machine to laser cut face shields for face masks for health care workers who desperately need them.

Rather than printing solar panels, Professor Paul Dastoor from the University said, “It just turns out that the same materials we print on - the plastic sheets we use to make our solar cellsare ideal for making face shields.

“What we’ve done is used our expertise to work out how to cut shapes out of this plastic - and we use a number of companies around town to help us do that - one on the Central Coast, Guru Labels, uses a laser to cut the shape out in bulk.

“Volunteers from different departments were helping with the assembly of the masks, facilitated by the Australian National Fabrication Facility team based at the university.”1

It’s amazing to see so many businesses lending a hand and working together to help stop the spread of COVID-19.

1 Source: Anita Beaumont, ‘Coronavirus: Newcastle university departments join forces to build hundreds of face shields and PPE for frontline health workers’, Newcastle Herald, 9 April 2020.

For more information, visit www.gurulabels.com.au

BAL-40 is primarily concerned with protecting your building from ember attack and burning debris ignited by wind borne embers, and exposure to a high level of radiant heat up to and including 40 kW/m2. To comply with the National Construction Code, the construction or complying development certificate plans must include details of the building’s construction relevant to the level of bushfire.

Thermeco has expanded its range of certified BAL-40 tested and compliant non-thermal and thermally broken window systems (except EC55 and EC55TB bifold). This new compliance means any of Thermeco’s operable windows, like awnings or casements, still need to be screened. However, Thermeco no longer need to screen sliding doors, side hung doors or fixed windows, no matter their location in the building. By using 6 mm toughened double glazing in the frames, windows and doors can be fabricated up to 3 m in height and up to 6 m2 in glazing panel sizes. Expensive fire rated glass, as per Thermeco’s previous BAL-40 certification, is no longer required. For those looking to build in fire prone areas or re-building, due to losing their homes in bush fire attacks, Thermeco strongly suggest using BAL-40 rated windows in your new home.

For more information, visit thermeco.com.au

DOWELL DESIGNERLINE HINGED DOOR

MAGNETIC THRESHOLDS

Developed from the ground up, the Dowell DesignerLine range has been welcomed by architects and builders alike. With a modern design, including substantially wide sash frames and better standard hardware, the Dowell DesignerLine range delivers the desired premium look and feel to any architectural project.

Dowell DesignerLine hinged doors are available in a wide range of standard configurations. All are available with the added versatility of coupling options such as arch head hi-lite and fixed hi-lite as well as fixed, awning, double hung or louvre windows coupled with a side-lite.

The DesignerLine hinge door is versatile and aesthetically pleasing in design. It is durable, requires low maintenance with easy-clean aluminium profiles, and contains a robust 125 mm wide DesignerLine frame with solid 54 mm thick door stiles and rails for strength and durability. Custom sizes and colours are available along with Low-E and double glazing options for increased energy efficiency.

The DesignerLine range is suitable for residential and multi-storey applications. Insect, barrier grilles and security screens, integral as part of the design, are also available. Other additional features of the DesignerLine hinge door include glass jacking screws to prevent door sag, heavy duty hinges, concealed door bolts for improved security and aesthetics, and optional ‘Parliament’ hinges for 180° opening.

For more information, visit dowell.com.au

Worldwide first passive house certified barrier free threshold.

Can you imagine anything better than a completely barrier free threshold which keeps out driving rain and noise, and is draft proof? An Alumat magnetic threshold with brand new 2020 Passive House certification is now a reality.

The Alumat threshold features two levels of seals which are attracted to corresponding magnets in the bottom of the door. The door closes and the seals go up, sealing the bottom of the door. When the door opens, the seals move back down into the threshold providing a level walkway. To clean the aluminium threshold, simply pull out the magnetic profiles.

The Alumat magnetic threshold can be used with timber, uPVC and aluminium interior and exterior doors, providing a noise reduction of up to 46 dB. There is a 20-year warranty on the magnetic tension force.

The Alumat magnetic threshold is suitable for inward and outward opening doors, entrance, patio and balcony doors, tilt & turn doors, French doors and even interior doors. It is a perfect solution for nursing homes, senior residences, hospitals, homes for people with disabilities, or discerning homeowners.

Alumat thresholds are available in Australia from Siegware.

For more information, visit siegware.com.au

After three years of hard work and extensive testing, Dowell is proud to introduce the DesignerLine range.

UPVC WINDOWS EQUALS HIGH PERFORMANCE

UPVC windows are not new to Australia, but most Australians seem to be unaware of these high-performing but relatively low cost windows and their incredible benefits. UPVC windows comprise more that 50 per cent of the world market but are uncommon in Australia. From an energy point of view, windows are the weakest link in the building fabric and this is especially true in Australia where windows tend to be oversized.

Some of the most commonly asked questions about uPVC windows include, “Why would you make a window from uPVC?” and, “Doesn’t the UV in Australia make them yellow?” The answers to these questions are surprising.

UPVC (Unplasticised Poly Vinyl Chloride) is a very tough, rigid material that has very low conductivity – making it perfect for window frames. uPVC is about 1000 times less conductive than aluminium, which is critical for the energy performance of a window frame. As salt is the largest ingredient in uPVC, uPVC is inherently resistant to our coastal weather. In addition, advances in formulation mean that uPVC can easily perform with Australia’s high UV, and is already common in higher UV countries such as UAE and Saudi Arabia.

The European ‘Tilt & Turn/Slide’ hardware is perfect for ventilation requirements in Australia. Critical in hot climates, these allow hot stale air (which rises) out, allowing cooler night air to enter through the sides and keeping the inside cool air (which sinks) in. The added benefit of this hardware is that it allows you to clean your outside glass from the inside, without removing a flyscreen. The hardware has multiple locking points so when your windows/doors are closed, they are sealed tight all the way around which makes them more efficient and contributes to their sound reduction properties.

The frames are designed to be used with double glazing (minimum of a 12 mm air gap) to take full advantage of the insulation properties. While some believe high performance windows are unnecessary in hot climates, insulation can stop heat coming into a building and cold air from escaping. So, cool down your home at night with good ventilation, and close the windows during the day to stop the heat from coming in. Makes perfect sense.

Using high technology decorative films, which can be applied to the outside (leaving a nice white frame inside), to the inside, or to both sides, the colour options of uPVC windows are fantastic. It is even possible to have two different finishes inside and out. These films come in a variety of smooth metallic, woodgrain or painted woodgrain finishes. Or, you can leave your windows white with no painting ever required.

High performing, aesthetically pleasing and low maintenance windows and doors, what more could you ask for?

For more information, visit plustec.com.au

Introducing Viridian ClimaTech™quality double glazing for spaces which require additional insulation and meet budget considerations.

The built environment is demanding more thermally efficient building envelopes, and it is becoming challenging to achieve local regulations with standard single glazing.

ClimaTech™ is a limited range of clear or toned double-glazed units for commercial and residential applications which require a better performing window glass. ClimaTech™ uses two pieces of glass, one coated with a spectrally controlled low E coating and the other an ordinary clear or toned glass.

Viridian has designed ClimaTech™ to allow greater access to high performance double glazing, supporting the industry to help their commercial and residential clients to meet building challenges around thermal insulation, design, amenity and cost efficiencies. Please contact Viridian Glass for information and product availability.

For more information, visit www.viridianglass.com/climatech or call 1800 847 434.

SAFETYLINE JALOUSIE IS OPEN FOR BUSINESS NEWS

“In order to safeguard the health of our employees and minimise the impact on the delivery of services to our clients, we implemented disinfection procedures, rotating schedules and split team options to reduce the number of people working within a single location, and continue to maintain contact with suppliers to ensure they apply comparable mitigation practices with their teams while still maintaining service levels.”

after the virus restrictions are over, we’ll probably keep these measures in place anyway to maintain a healthy and hygienic workplace.”

In response to whether they can expect to see continued market faith during COVID-19, Leigh is maintaining a positive outlook despite the uncertainty.

“We don’t have any supply issues, so we continue to supply our product to market,” he said.

While many Australian businesses have been forced to close their doors due to COVID-19, Safetyline Jalousie Louvre Windows remain open for business. However, the company needed to adapt swiftly during this difficult time.

Established in 2010 by brothers Leigh and Nathan Rust, Safetyline Jalousie supplies high-rated energy efficient louvred windows to developers for construction projects, including new commercial and residential developments, as well as refits to established buildings to improve their energy efficiency and air flow controls. Despite having to make some adjustments to protocols, Safetyline Jalousie Director, Leigh Rust, said business was continuing to trade as close to normal as possible.

“We have increased safety and cleaning protocols for all staff and continue to follow the directives of NSW Health and the federal government,” said Leigh.

THERMECO’S

While sales and marketing staff already work remotely, Safetyline Jalousie asked all office staff to also work from home, meaning that only manufacturing staff were required on-site.

To keep them safe, additional requirements such as staff temperature checks and regular handwashing, through the installation of hand wash stations on the factory floor, were added to the government-mandated distancing rules to minimise any risk of viral transmission.

Enforcement of these rules has been simple as staff want to ensure their own safety amid the pandemic, and even feel safer having these extra measures in place.

Far from being complex, Leigh adds that implementing these measures as an employer was pretty straightforward and that the business may even retain them permanently.

“I think this is the new normal, and

BIGGEST DOOR

“The construction industry is still moving ahead, with the New South Wales government even easing restrictions and permitting constructions sites to operate on weekend and public holidays, which is a whole other topic of conversationbut it does give us a welcome boost of confidence as suppliers.

“As I said, its business as usual for us, and the deals we’ve been working on lately have given us the stability we need to ride this out and look after our employees in the process.

“We’re in a stable position; we’re an Australian family owned and operated business, we’ve been around for 10 years and we have no supply problems,” said Leigh.

For more information, visit www.safetylinejalousie.com.au

EVER!

The biggest door ever made by Thermeco is currently underway for a project that overlooks the Sydney harbour. The door consists of two very big KELLER 4+ thermally broken double glazed sliding doors. With some customisation, Thermeco were confident they could make the 6 m x 6 m KELLER 4+ doors. However, there was some concern about whether the doors would easily slide without motorised assistance.

The ultra-minimal yet extra-large frame had to be strong enough to not only safely hold the 700 kg sashes, but to also withstand the maximum wind load and water penetration required for the location.

The prototype was constructed in Thermeco’s factory to ensure that the manufacturing was perfect. The completed sliding door was successful and did not require motors for opening and closing. The two KELLER  4+ sliding doors have been reconstructed on site along with seven other KELLER minimal windows® sliding doors.

Thermeco’s Licensee, European Window Co., fabricated and installed the project. Head to Instagram to see the installation: @euro_window @thermeco For more information, visit thermeco.com.au

Directors Leigh (left) & Nathan (right) Rust on the shop floor at Safetyline Jalousie.

SAFETYLINE JALOUSIE PARTNER WITH DARLEY ALUMINIUM

Safetyline Jalousie Louvre Windows are proud to officially announce their partnership with leading Australian distributor of aluminium windows and doors, Darley Aluminium.

As part of the agreement, Darley Aluminium is now distributing Safetyline Jalousie Louvre Windows to 2000 aluminium fabricators across Australia.

Its a win-win for the family-owned businesses, with Safetyline Jalousie Director, Leigh Rust, expecting an increase in sales by 25 per cent over the next two years.

“Our partnership with Darley has essentially doubled our salesforce,” said Leigh. “With access to additional sales reps across Australia, we have the potential to quadruple our reach.”

As industry leaders, Safetyline Jalousie is yet to be challenged as manufacturers of the highest performing louvre window in the world, in all key metrics.

“Darley Aluminium share the same passion for excellence in designing and distributing window and door systems which offer superior performance and style,” said Leigh.

“It’s one of the main reasons why we pursued this partnership.”

Traditionally, Safetyline Jalousie’s business model has been focused on driving the market from the top down but with the new partnership in place, Darley will drive growth from the bottom up.

Darley Aluminium has been designing and distributing window systems for more than 23 years and is a leading distributor of aluminium extrusion products and associated components used in residential, commercial and industrial applications.

Darley’s CEO, Nick Fazzolari, wants to continue being a leader in the aluminium industry and part of his plan involved partnering with like-minded businesses like Safetyline Jalousie.

“Safetyline Jalousie manufactures high-quality products and are known for their high performance. We are pleased we can now offer this product to our customers,” said Nick. A family-owned and operated business, Darley’s systems are designed locally in Australia and manufactured by one of the largest aluminium extrusion factories in China. With four warehouses Australia wide, high quality window and door systems and manufacturing options, Darley can provide the complete solution.

To place an order or find out more, customers can speak to their Account Managers, contact their local Darley branch or visit www.darleyaluminium.com.au

SUPPORTING AUSTRALIAN MANUFACTURING INDUSTRY

New South Wales Labor MP and Member for Macquarie Fields, Anoulack Chanthivong, visited building product and metal finishing manufacturer DECO Australia at their Minto factory on Wednesday, 18 March.

The state MP toured DECO’s facility to broaden his understanding of the technical manufacturing processes of DECO’s aluminium architectural products and industrial finishes, as well as to gain an insight into the company’s extensive in-house testing and research facilities.

“DECO is a world-class, innovative local business manufacturing excellent products and providing local jobs for the fast-growing south west Sydney region,” Anoulack said.

Anoulack met with DECO Director, Ross Doonan, to discuss the combustible cladding crisis in Australia, and how DECO’s timber-look solid aluminium building products, such as DecoClad and DecoBatten, and DECO’s timberlook finish DecoWood, which can be used for windows, doors and other extrusions, offered a viable solution that state and federal governments could be made aware of for upcoming building projects.

“Local, state and federal governments need to know that there are attractive, durable, fire-safe materials available,” said Ross. “Government bodies have the option to specify quality, Australian-made products which they can rely on to comply with Australian Standards as well as supporting Australian manufacturers at the same time.”

The state MP was impressed with DECO’s sublimation and anodising capabilities, and how these could provide more durable, long-lasting and low-maintenance options for a range of applications within governments, transport industries and the defence force.

DECO Australia continues to lobby for governmental support for all manufacturing businesses to ensure a thriving manufacturing industry within Australia.

For more information, visit www.deco.net.au

Ross Doonan (left), Director, DECO, with the Honourable Anoulack Chanthivong (right), state member for Macquarie Fields.

AZUMA DESIGN IGU TESTING NOW

FINDING STRONG DEMAND AMID THE COVID-19 THREAT

As a dynamic new leader in the $1.7 billion architectural glass processing market, SOLOS Glass is currently receiving a flood of inquiries from construction companies facing supply shortfalls from Chinese manufacturers amid the coronavirus outbreak.

Azuma Design, one of Australia’ largest privately-owned compliance testing and engineering companies, is proud to unveil its latest testing capability for Insulated Glass Units (IGUs).

The 13-week process tests IGUs to the requirements of AS/NZS 4666, which is required every two years to satisfy manufacturer’s compliance with the Standard.

The long-term testing exposes the fully assembled units to extreme conditions in Azuma’s accelerated weathering cabinet, with the IGUs initially exposed to seven weeks of a cold-hot cycle, varying between -20°C and 57°C with 95 per cent humidity. The units are then exposed to a further sixweek heat cycle, featuring prolonged exposure to 57°C temperatures at 95 per cent humidity.

The tests are designed to monitor any change in the moisture level of the desiccate found within the frame of the IGU, with the weather exposed version benchmarked against untested specimens.

“Being a brand-new unit, the IGUs should have a low moisture content. They should have been built in a clean environment. Therefore, there would be no moisture found inside the unit prior to testing,” said Craig Brennan, Azuma Technical Consultant. “After 13 weeks, the sealing of the IGU generally breaks down to a degree, and the desiccate picks up some level of moisture, which is then compared to the standard.”

Many modern IGUs are complete with argon gas instead of air, different glass types, and different spacers, such as aluminium, Thermo Plastic Spacers and Super Spacers, all of which can be tested by Azuma.

“When we have argon in an IGU, we have a device called a spark light which we use to test for the density of the argon versus air,” said Craig. “Most manufacturers try to get between 85 per cent and 95 per cent argon density into the units. After 13 weeks, we not only test for moisture levels, but also the argon levels against the control units.”

The AS/NZS 4666 is called up in the glazing Standard, AS 1288, which in turn is called up in the National Construction Code (NCC) legislation. Azuma uses the EN 1279-2 test method for the accelerated weathering type testing, while gas filled IGUs are also subject to EN 2649 testing using spark emission spectroscopy.

Throughout the year, Azuma offers four separate slots for IGUs to be tested, with 15 samples to be supplied a fortnight before testing commences.

For more information, contact Azuma Design on 02 96045 0255 or visit azumadesign.com.au

Managing Director, Dean Haritos, said, “Inquiry levels have increased by over 30 per cent for locally processed glass, primarily for windows and balustrades. We’ve already assisted a number of customers who were unable to complete projects due to delays in getting product out of China. Non-conforming building products has been a hot issue over the past 12 – 18 months. Quality and efficacy have been the key issues. We’re now seeing issues with disruption to supply. It’s a stark reminder to the construction sector that there are key advantages in supporting the local supply chain.

“Our Geelong facility is the most technologically advanced architectural glass processing facility in the world. The level of automation, breath of capability and size of panels we can process is unrivalled. We are lifting our production capacity at this facility along with our two other sites (one in Dandenong and the other in Moorebank, Sydney) to fulfil the current demand created by coronavirus.” Dean said customers were quickly seeking alternatives to replace supply of Chinese processed glass, which was either being held up due to production delays or delays associated with logistics.

“We are adjusting our production capacity to fulfill orders in what I expect will become an ongoing problem in materials supply for the construction industry,” he concluded.

SOLOS Glass is a leading processor of architectural glass in Australia supplying the residential and commercial building sectors.

For further information, contact SOLOS Glass on 1800 4SOLOS or visit www.solosglass.com.au

Azuma Design’s new IGU testing unit.

FREE ‘COVID CLEAR’ KITS TO HELP OUR INDEPENDENT GLAZIERS

INTRODUCING NEW ADDITIONS TO THE AGWA TEAM

We would like to take this opportunity to introduce the new staff who have recently joined the Association.

In a time where there is so much uncertainty about the future of our industry, there’s one company that’s out there doing their bit to help rebuild trust with customers and keep glaziers safe. “Being prepared when we’re onsite is the only way to protect ourselves and our customers at this time,” said Colm Clinton, Glass Ontime.

“That’s why we’re delivering ‘COVID Clear’ kits to all our glaziers in our extended tradie network in Melbourne. Each kit includes essential items to protect our glaziers whilst onsite and includes disposable gloves, hand sanitiser and a COVID Clear chart reminding our glaziers how to keep safe. COVID-19 has changed the world in just a matter of months. Construction sites are being closed and work sites need to be vigilant in adhering to work place safety requirements. When workplaces are people’s homes, we need to be just as vigilant.

For more information visit glassontime.com or call 0439 211 772.

POUYA ABTAHI Glass Technical Manager

How long have you been in the industry?

I’ve been working in the glass and glazing industry since February 2016, as a façade engineer, project manager, and now as Glass Technical Manager at AGWA. It has gone by so quickly! Through all the ups and downs, I absolutely love what I am doing. 99 per cent of the time it doesn’t feel like work.

What are your hobbies outside work?

I swim regularly and keep trying to set it as a workout habit to maintain my wellbeing. I also love the Australian bush, especially the Blue Mountains, and bushwalk quite often. Walking in nature helps to clear my mind and get me back to basics. Where is your favourite travel destination?

I visited Japan in 2018. I was really impressed by their rich culture, sophisticated public transport network, food and the respect they have for the elderly and the environment. It was an amazing experience.

What is your favourite quote or life motto?

“Do the thing you fear to do and keep on doing it… that is the quickest and surest way ever yet discovered to conquer fear,” Dale Carnegie.

MICHELLE STEWART Event Coordinator

How long have you been in the industry?

I’ve worked in events for more than 18 years, spanning both the corporate and not-for-profit sectors. Past events that I have enjoyed working on include the Rugby World Cup, Johnnie Walker Golf Classics, and the Cancer Council major fundraisers, Daffodil Day and Pink Ribbon Day. Most recently, my work has predominately focused on professional development conferences and events for medical professionals, lawyers and the public sector.

What is your all time favourite movie? Fried Green Tomatoes at the Whistle Stop Café.

Where is your favourite travel destination?

I love country New South Wales. Mudgee is my favourite local holiday destination. As for overseas, I have visited and loved the Isle of Skye off the coast of Scotland.

What is your favourite quote or life motto?

Quality is remembered, long after price is forgotten!

DIRECTORY

AGWA CALENDAR

31 August 2020 Design Awards Nominations Close

AGWA WELCOMES

ABC Windows Newington, NSW

ACT Joinery & Building Ferryden Park, SA

Adelaide Window & Door Solutions Tanunda, SA

Audsley Windows Oakleigh South, VIC

Crocodile Doors and Windows Auburn, NSW

Deniliquin Aluminium Windows Deniliquin, NSW

Empire Glazing Company Pty Ltd Warranwood, VIC

Energy Saving Windows Bankstown, NSW

Innovative Aluminium Mulgrave, VIC

Millennium Windows & Doors Goulburn, NSW

Profilco Aluminium Window & Door Systems Wetherill Park, NSW

Sun Aluminium (HK) Ltd

Kowloon, Hong Kong

Sydney Shopfronts St Peters, NSW

Yantai Brightway Window Solutions Co., Ltd Springvale, VIC

Oktopus AustraliaExpanding their Partnership with Preston Hire

Preston Hire is a highly respected global supplier of specialist cranes and lifting equipment to the building, construction and infrastructure industries. With a company motto of ‘Count on Us’ they prioritise quality and safety in all they do and select equipment that will meet their high standards and expectations. Oktopus equipment has a strong presence within the Preston Hire product range including Oktopus lifters. General Manager, Andrew Lambert, discusses his company’s enthusiasm for Oktopus equipment.

“We are an Australian, privately-owned equipment hire company in our 50th year of operation with a diverse but specialised product portfolio,” he says.

“We founded our business on providing loading platforms for major construction sites, using tower cranes for loading and unloading. After adopting mini-crawler cranes in the mid-2000s, we began introducing larger crawler cranes of up to 70 tonnes over the following 4–5 years.”

“When we considered expanding to larger cranes, we considered multiple options to ensure we would be delivering a complete solution for our customers,” Andrew continues. “We identified that many of our customers, including coolroom and glazing installers, used our mini-crawlers. We wanted to be providers of a more versatile range, so proudly took the path to specialise

in this category opposed to larger rigs, allowing us to become a one-stop shop whilst also delivering a number of business efficiencies.”

Whilst researching appropriate partners to help deliver on this business venture, Preston Hire and Oktopus Australia commenced their successful relationship. “We introduced the first Oktopus equipment into our fleet some time ago with the belief they were the right fit for our needs. During this time we have established a strong and trustworthy relationship between the two businesses,” Andrew exclaims.

“When considering expanding the capabilities of our fleet to also include glass units into the business, we immediately contacted Oktopus Australia for their input,” says Andrew. “We wanted to explore the possibility of expanding the Oktopus brand within our line-up and were extremely impressed with what we were shown from capabilities, range and safety standards.”

“Safety and quality is our highest priority at Preston Hire, proven by our continued accreditation of ISO9001 since 2015 thanks to our absolute commitment to being leaders in continually improving our systems, products, processes and workplaces” explains Andrew.

“Oktopus Australia demonstrated a shared commitment to quality and their level of after-sales service ensures our equipment

is fully operational and meets our annual recertification and safety checks which is critical to our business.”

The new Oktopus lifters were the first purchased by Preston Hire.

“Prior to installing these units, we had no other glass lifters within our fleet,” Andrew says. “When selecting them, Oktopus stood out as the safest, most reliable equipment available to us. We are extremely pleased with their performance and looking forward to seeing them on many more major construction sites around the country.”

The global footprint within the Preston Group provides significant opportunity for Oktopus to expand. “Working with Preston Hire Australia is just the beginning! The Preston Group of businesses includes brands/ branches across Australia, New Zealand, USA and Europe, many of which could also benefit from the addition of Oktopus Australia’s equipment” Andrew concludes. The continued partnership with Preston Hire demonstrates the power and dependability provided by Oktopus lifters and the outstanding service extended by Oktopus Australia.

For further information:

Preston Hire - www.prestonhire.com.au

Oktopus Australia - sales@oktopus.com.au

TIPS & TRICKS ON RUNNING A BUSINESS IN 2020

Changing the way we do business in the era of CoVid-19.

JACK RYAN Vice Chair, National Security Screen Association

The National Security Screen Association has set up a Facebook group - NSSA Members Community to stay in touch with our members and provide a forum for discussion and advice on what we should concentrate on during these unprecedented times.

I have been hitting the phone (and video chats) speaking to our members about how they have been combating the virus. We have compiled their responses into a list of tips, tricks and strategies worth trying out to bolster your ‘business plan’ against the coronavirus pandemic:

• Work on your website. Ensure that a customer can get all the information they need about your products online.

• Sell before you visit. Our industry does heaps of free measures. However, alter your business model to give accurate price estimates and only visit if it’s a confirmed job. This reduces the amount of contact and the need for a site visit.

• Are your staffing numbers correct? Yes, there is government support, but also think about how you will be ready for the uplift in summer.

• Look at all the tools, vehicles and resources you have in the factory and office and work out what other product lines or services you can extend into should the security screen market become quiet. Can you sub-lease your factory or rent out a spare office to a small business?

• Move to contact-less payments and deposits.

• Restrict unnecessary visitors to key manufacturing areas and consider shift times. Staff working from home should complete a WFH safety checklist.

• Make sure you have sanitising liquid and sprays on hand to cleanse the factory and showroom.

• Ensure those visiting sites have access to PPE.

• Reduce annual leave where possible.

• If your showroom is quiet, now is the time to rip old product out and get it updated for summer. Speak to

your suppliers to see if they will partner with you on these key business improvements and make sure your NSSA membership sticker or certificates are placed proudly.

• It may become harder to get imported stock or material so ensure your factory stocks on fast moving items are reviewed and adjusted where necessary.

• Check in with your staff regularly. Communicate to your staff the available mental health support services.

MENSLINE AUSTRALIA 1300 78 99 78 24 hour counselling service for men.

BEYOND BLUE 1300 224 636 24 hour counselling service.

• Learn from what others are doing in your industry by joining an association like the NSSA. One that is there to support its members - not just through the good times but also the tough times.

Due to COVID-19 and the cancellation of our highly anticipated face-to-face NSSA State Forums and Training in 2020, our members only Facebook group - NSSA Members Community, aims to evolve and increase member engagement by facilitating a more dynamic space for our members, their businesses and staff. Join the conversation and be a part of our online community by sharing first-hand field experiences, discuss best practices, and pin employment opportunities to the group. Together we will help answer your questions and the NSSA will provide the support you need through reviews, video panel discussion, promotions, technical updates, information, resources and member surveys.

01 Jack Ryan, NSSA Vice Chair.

02 Video conferencing with the NSSA & AGWA team.

03 Strong Ox Fabricator sanitising a door.

CLAUDENE DAMIANAKIS NSSA Secretariat & Executive Officer

How local manufacturer, Strong Ox, is alleviating customer concerns during unprecedented times.

There is no doubt that COVID-19 has hit some businesses hard and customers are also hyper-aware of how the virus can stay on doorhandles sand metal surfaces for days.

According to the World Health Organisation, over 80 per cent of infectious diseases are transmitted by touch, including the common cold and influenza. As concerned consumers continue to practice caution, we can see the implications of the COVID-19 outbreak – at an individual, societal and economical level – are huge, forcing companies to be agile in their response.

While some retail business may have temporarily closed, one local manufacturer and NSSA member has been doing its part to ease the concerns of their customers. Strong Ox, one of Victoria’s largest suppliers of Amplimesh security doors and window screens, responded swiftly to the concerns of their customers, implementing a commercial organic sanitiser from Aelin Organics to clean down doors prior to sending out to customers.

“Strong Ox takes comfort in knowing that their customers are protected in the current environment. We understand that the community is practicing caution and will perhaps do so for many months to come. We are here to do our part by offering that extra level of protection by sanitising the doors prior to dispatch,” shares Taylor Watson, General Manager, Strong Ox.

Careful selection of sanitising liquid is crucial for manufacturers to ensure that there are no damaging chemical ingredients that could cause potential damage to surface finishes.

“Not having adequate security can leave families awake at night or concerned for their safety, so we really do not want to temporarily close our manufacturing facilities. Instead, we chose to implement extra measures to protect our customers,” Taylor adds.

By implementing a customer-centric response to concerns, Strong Ox has received a fantastic response from their staff and customers as they endeavour to tackle the crisis.

For more information, visit strongox.com.au

VISITOR SAFETY KEY FOR BRISBANE SHOWGROUNDS

Owned and operated by the Royal National Agricultural and Industrial Association of Queensland (RNA), the Brisbane Showgrounds receive over one million visitors and host almost 300 events each year – including exhibitions, music festivals and sporting matches.

The Brisbane Showgrounds Regeneration Project is bringing new life to the precinct. Dilapidated buildings spread across the site are being replaced with a range of new retail, commercial and multi-residential buildings as well as new multi-purpose convention, exhibition and car parking facilities.

As a result of airflow and visibility requirements for the carpark and its staircase, large voids were left open at each staircase landing. To ensure visitor safety, a primary concern for both the RNA and Lend Lease, the developer, Prowler Proof ForceField security screens were chosen as a fall prevention solution for the multi-storey development’s staircase design. Made from 0.8 mm, 316 marine grade stainless steel mesh with a 156 degree viewing angle and an open area of 42.5 per cent for airflow, ForceField security screens were the perfect solution for the applicationproviding a fall barrier while still allowing visibility.

For more information, call 07 3363 0666 or visit prowlerproof.com.au

ARCHITECT Shane Thompson Architects

DEVELOPER Lend Lease

SYSTEM Prowler Proof

PRODUCT ForceField security windows in Black Satin

REBUILDING FOR BUSHFIRE SEASON

At the gateway to the Murrindindi Shire, only a short distance from Victoria’s Yarra Valley, lies the impressive Narbethong Community Hall. Architecturally designed to represent the history and uniqueness of Narbethong - an ‘old timber town’, the fire-resistant hall rose from the ashes of the 2009 Black Saturday fires and was reopened in 2011.

Combining natural timber tones with contrasting black furniture and fixtures, the interior of the hall oozes a modern and sophisticated urban look - a logical choice for the design. The expansive floor to ceiling windows provide stunning outward views to the surrounding landscape.

The exterior of the building proved challenging for the architects; as new building regulations, established after the fires stipulated that, due to its proximity to a bush fire reserve, the hall must meet a high Bushfire Attack Level (BAL), ensuring its longevity and protection from bush fire attack.

BVN Architecture specified that the solution harmonise with the overall design and blend with its surrounding landscape without impeding views from the interior of the hall, while also complying with the building code requirements.

With the assistance of Ray Earl, the previous owner of HiLight, Crimsafe security screens were chosen to provide the necessary protection from bush fires, ember attack and winddriven debris, and were fitted to the outside of all the double glazed windows. The expansive window openings exceeded the standard size range of Crimsafe screens and mesh, so midrails were incorporated at a strategic position, giving

greater strength without compromising the aesthetics of the design. The screens were coated with a custom Wet Coat Bronze Finish paint to meet the architect’s requirements. Due to its exceptional strength and resistance to bush fire attack, Crimsafe was the undeniable choice. Crimsafe’s TensileTuff® corrosion resistant 304 structural grade stainless steel mesh is specially designed with a 1.5 mm x 1.5 mm aperture - meeting bushfire standards for blocking ember attack while granting unrestricted views. Crimsafe’s unique Screw-Clamp technology secures the mesh to the frame with tamper resistant screws and are tested to forces above AS 5039.

Crimsafe meets the requirements of AS 3959:2009

Construction of buildings in bushfire prone areas and is rated for all Bushfire Attack Levels, including BAL-FZ (Flame Zone). When fitted to a window system of an equivalent BAL-FZ rating, the product can adhere to the highest requirements for bushfire prone regions.

While this project was completed nearly a decade ago, it’s a timely reminder of the true Australian spirit and is a testament to a community rallying together to rebuild after a devastating natural disaster. The Narbethong Community Hall was a pro bono collaboration between Emergency Architects, BVN Architecture, the Narbethong Community Hall Committee and many others.

For more information, call 1800 274 672 or visit crimsafe.com.au

as new south Wales and Victoria rebuild after the devastating 2019-20 bushfire season, now is the time to start thinking about bushfire proofing your home.

ARCHITECT BVN Architecture

SYSTEM Crimsafe

DEALER Hi-Light

PRODUCT Tensile-Tuff® mesh, regular window frame and midrail, wet coat bronze finish

Stainless Steel Mesh Security System

KEY FEATURES:

Australian designed & engineered

Easy to fabricate & install

Now available with Nylon Corner Stakes

Meets and exceeds AS5039-2003

High quality 316 marine grade stainless steel mesh

Bushfire rated Corrosion Resistant

The ScreenGuard Stainless Steel Mesh System for windows and doors is designed to offer maximum security, visibility and style.

ScreenGuard aluminium frames are made of T6 extruded aluminium with 316 marine grade stainless steel mesh that provides strength, protection and quality.

ScreenGuard’s patented security screen system, meets and exceeds Australian standard AS5039-2003. The anti-corrosion stainless steel wire mesh is coated with a specialised UV protective coating that provides a clear long lasting finish.

To find out more about ScreenGuard go to www.screenguard.com.au or contact your local Darley Aluminium branch using the contact details below.

EASY GLASS SERVICES

nssa

BV Tell us about your business.

ML Easy Glass Services is a Territory owned and operated business, with a team of specialist personnel fully committed to building and construction in the Northern Territory.

Established in 2002, we have grown in size and reputation to be one of the leading glass, glazing and aluminium fabrication and installation teams in the Top End.

BV What do you look for in an employee?

ML Easy Glass Services has 11 fine employees. We are a team of high achievers committed to outstanding results for all stakeholders; our staff, clients, suppliers and our greater community alike.

We look for people who have will, skill, a sense of humour and dedication. Our team consists of people with a long-term vision for mutual success and satisfaction.

BV What’s it like to work at Easy Glass Services?

ML At Easy Glass Services we have created an environment that encourages growth and measured risk with an eye to high achievement.

Our staff are proud to be members of our team and the NSSA, and we take our responsibilities seriously. Our relationships are enviable, and we have dedicated our entire business model to teamwork, bringing balance and great reward to everyone. Working at Easy Glass Services isn’t like work at all!

BV What security screens do you manufacture to AS 5039?

ML We manufacture and install window screens, doors and unique items with Alspec’s Invisi-Gard suite of products.

We believe this is a superior system designed with human safety, air flow and sustainability in mind and it aligns exactly with our goals for serving our community.

BV What is unique about your business?

ML Our wonderful clients choose Easy Glass Services because they desire a seamless transaction, camaraderie, long term viability for their outcomes, and they prioritise community support. We treat our clients with dignity and respect, and we appreciate them for supporting our local business!

We ensure that our clients understand that through their support, we can support our community.

BV How do you support your local community?

Through the years, Easy Glass Services has supported and continues to support many local charities, clubs, organisations and networks through many avenues. Our charities of choice include, but are not limited to, Variety NT, Bereaved Parent Support NT and Autism NT. We are a vital part of the ecosystem in the Territory and we are proud to be so!

BV What has been your biggest challenge in this industry?

I would suggest that our challenges would be no different to anyone else in our industry. Do we have enough work for our staff? Do we have enough staff for our work? This is an ongoing balancing act. Also, rogue traders create discomfort within any space.

BV What has been your biggest corporate achievement?

I have been lucky to have been recognised as a hard-working successful entrepreneur. Among my proudest awards are the 2019 National Association for Women in Construction, High Achievement for the National Crystal Vision Award – their pinnacle Award, and being shortlisted for the 2018 Commonwealth Businesswomen Entrepreneur of the Year Award in a field taken from 53 countries.

Recently, I have been named as an Ambassador for the Northern Territory Boundless Possible campaign.

I credit each of these achievements to my family, my team both past and present, and my community!

BV What have you learnt during COVID-19?

ML It’s like the whole world has been put under a magnifying glass, and the heat is rising! Our freedoms have been limited, by an invisible, creeping, murderous force. Our relationships are tested by both the tyranny of close proximity and of distance. Once, we complained about having to juggle our agendas, bustling from one appointment to another. Now, we daydream about singing happy birthday to our loved ones in a crowded room.

Relationships with our educators, employers, carers, neighbours, entertainers, leaders - these are all being seen through fresh eyes. What we once saw through eyes that may have taken certain liberties for granted, we now see with a laser focus!

I hope that we will return to socalled ‘normal life’. Ah, but normal has changed. What we’ve seen, we can’t un-see, and what we’ve experienced, we carry with us. My hope for each and every one of us is that COVID-19 has brought understanding of how blessed we really are, right now!

BV What’s the best thing about being the part of the NSSA?

Easy Glass Services has recently become members of NSSA and we are looking forward to a long-term, mutually rewarding relationship.

Easy Glass Services

14 Raphael Road, Winnellie, Northern Territory 0820 08 8947 3279

easyglass.com.au

member mary linnell from easy Glass services discusses her formula for a successful, award-winning business.

THE ‘ONE’ & ONLY SECURITY FRAME

Capral Aluminium launch their new exclusive, ‘OneFrame’ Security Door Frame, for the Amplimesh Security Screen Dealership. The frame combines three of their top selling infills (SupaScreen – 316 marine grade stainless steel mesh, IntrudaGuard – marine grade perforated aluminium and PrivacyPlus – a restricted vision mesh) into one sleek, heavy-duty security door frame designed for today.

“Security screen manufacturers no longer have to worry about keeping multi-purpose frames for separate infills in a variety of colours,” says Jack Ryan, Home Improvements Market Manager at Capral Aluminium.

“OneFrame allows for manufacturing warehouses to be streamlined, it gives fabricators back the floor space they need and, as OneFrame can make three different styles, it allows them to avoid running out of stock. By giving security screen businesses the ability to set a more expansive colour offer, they’re able to provide quicker turnarounds to their clients.”

“Customers love the new smooth look of the frame and enjoy having the ability to mix and match infills around their home, while maintaining a consistent style. Manufacturers appreciate the ease at which the total system goes together – nice and simple. Amplimesh are pioneers when it comes to security screen innovation. Our design team’s aim with this project was to improve on perfection, and they did it!”

Designed in Australia, Capral Aluminium distributes the Amplimesh OneFrame nationally and extrudes the profile locally here in Australia.

For more information on joining Australia’s best security screen dealer network visit www.amplimesh.com.au

01 A Capral fabricator about to make the Amplimesh OneFrame. 02 Matthew de Rosayro, Senior Product Designer (left), and Jack Ryan, Home Improvements Market Manager (right), outside Capral Aluminium.

03 SupaScreen 316 marine grade stainless steel mesh.

04 IntrudaGuard marine grade perforated aluminium.

05 PrivacyPlus restricted vision mesh.

Crims afe i Q™

The st ronge st a nd s martest s t ainless s teel s ecurity d o o r in Au stralia

Crimsafe iQ™ incorporates smart technology, with the patented technology and smooth pro le of Crimsafe Ultimate, to deliver the exceptional strength and quality that is true to the Crimsafe brand.

The Crimsafe iQ™ range affords home and business owners maximum security and convenience, and can be tailored to complement any structure. Crimsafe iQ has passed the most stringent burglarresistance test in the world – EN1627:2011 RC2.

Features:

Crimsafe iQ™ combines all the design benefits of Crimsafe Ultimate with cutting-edge security hardware technology:

•electronic or mechanical multi-point locking system

•European designed hardware

•anti-jemmy heavy duty hinges

• day/night programming can specify whether the door should lock automatically on closing (iQ-e series)

•emergency release from the inside (iQ-e series)

•thicker and wider frame with patented anti-jemmy features

• multiple access options including a choice of manual key lock, PIN code keypad, Bluetooth or key fob

•access to programming features via mobile app

•individually programmable PIN codes

•patented U-groove pro le design to withstand jemmy attack

• patented Crimsafe Ultimate framing system with unique Screw-Clamp™ technology and clip-on protective cover

For more information, visit crimsafe.com.au.

Multi-point locking mechanism Anti-lift pin Anti-jemmy heavy-duty hinges

Think Different. Be

Different.

Would you like to significantly increase sales without having to add production staff, overheads, stock or costs?

With Prowler Proof you get to focus on the things that make you money, quoting and installing, because we take away all the hassles that come with manufacturing. You simply order when you have a confirmed job, and we deliver it to you in the industry’s shortest leadtime, year round.

And we know that one product doesn’t suit everyone. That’s why we offer the largest range of security and non-security screening products, so you’ll have a solution for every customer’s needs, application and budget.

And there’s no lock-in contracts to sign. We

simply set you up an account and you’re off and selling. So, is now the time you rethink how you do business?

It’s easy to join Australia’s best security screen dealer network! You can get started today, by visiting www.prowlerproof.com.au/getstarted

FRANKLYN

High-tech commercial security solution with

Crimsafe iQ.

Cottee Parker Architects encourage their staff to take alternative transport to work instead of driving. The City of Brisbane is very cycling friendly with numerous bike tracks and good cycling access into and around the city. Having a bike enclosure and safe entry was a key element of the Cottee Parker’s new office design.

The bike area is protected with Crimsafe’s Ultimate Patio Enclosure screens, offering clear vision and good ventilation. The Crimsafe iQ door also offers high level protection with key-pad pin access for all staff entering the bike enclosure, and then through into the office entry way that’s located within the bike enclosure.

NSSA member, Franklyn, carried out the fabrication and installation of the project. “The Crimsafe iQ door, in combination with the Crimsafe Ultimate Patio Enclosure, gives everybody at Cottee Parker Architects uncompromised access to the bike enclosure and peace of mind knowing their property is safe,” says Johan van Beusekom, Commercial Manager, Franklyn.

For more information, contact Franklyn on 07 3245 9293 or visit franklyn.net.au

MEMBER Franklyn

LOCATION Cottee Parker Architects, Rochedale, Queensland

FABRICATOR Franklyn

SYSTEM Crimsafe

PRODUCT Ultimate iQ Door and Patio Enclosure frame

STYLEWISE SECURITY

Wooden it be nice.

Timber-look aluminium is becoming quite popular and is evident on this particular job installed by south east Queensland NSSA member, Stylewise Security.

“There is a joy when you manufacture for yourself, you can make beautiful custom security screen products like these. We partner with Amplimesh Security Screens who assist us from a design and technical viewpoint, along with architectural specification,” says Glenn Turner, owner, Stylewise.

“As a proud, long standing NSSA member and Amplimesh dealer, we love building a portfolio of outstanding work. We have recently completed some great new architectural work with products such as SupaScreen and IntrudaGuard in the Amplimesh exclusive newly designed and released ‘OneFrame’ and look forward to sharing those jobs in the future – they look unreal.”

For more information on Stylewise Security, call 07 3856 0144 or visit stylewisesecurity.com.au

MEMBER Glenn Turner

LOCATION

FABRICATOR

Stafford, Queensland

Stylewise Security

SYSTEM Amplimesh SupaScreen

PRODUCT

Double hinged doors with double tapered top, finished in DecoWood Western Red Cedar

Got a unique job installed? Get in touch to feature in the next edition of BuiltView, your industry magazine. Contact Claudene Damianakis at claudene@nssa.org.au

BOTTOM RIGHT Glenn Turner and family. Photo supplied.

DIRECTORY

NSSA WELCOMES

Allcoast Security Doors and Blinds Berkeley Vale, NSW

Bespoke Security & Screens Wavell Heights, QLD

Clarks Blinds & Screens  Pakenham, VIC

Classique Blinds, Screens & Awnings Gympie, QLD

Clear Choice Window Solutions Arundel, QLD

HPS Contractors Cairns, QLD

NQ Glazing Condon, QLD

Signature Glass & Aluminium Garbutt, QLD