Fenestration Australia Magazine Issue 01 Autumn 2018 by Australian Glass and Window Association

FENESTRATION AUSTRALIA MAGAZINE

ISSUE 01 AUTUMN 2018

COMPLIANCE

MEMBER PROFILE

ASK THE EXPERT

CASE STUDY

FIRE-SAFE CLADDING BUILDING A CULTURE OF COMPLIANCE

ACCENT WINDOWS A CLARITY OF PURPOSE

BREAKING DOWN LOW EMISSIVITY GLASS COATINGS

CORROSION RESISTANCE FOR COASTAL HOMES PROWLER PROOF

CONTENTS

EDITOR’S NOTE: FENESTRATION AUSTRALIA

he first issue of Windows was published in August 1992 as the newsletter of the Residential Window Manufacturers’ Association. Over the decades, as the Association and its mission evolved, so did this quarterly publication. Our core mission has remained the same; to keep you informed of current developments in the window industry. In 2008, the publication expanded to become a vehicle for the Australian Window Association membership to communicate with the industry. In 2017, with the affiliation of the National Security Screen Association (NSSA), this facility was opened up to the NSSA membership and security screen industry. We can now boast of a subscriber list of 5000 - an audience that includes not only window and security screen manufacturers but suppliers, energy raters, builders, architects and designers, building surveyors, government bodies and consumers.

ISSUE 01 AUTUMN 2018 02 EDITOR’S NOTE 4 WORDS FROM YOUR 0 ASSOCIATIONS NIGEL CHALK TRACEY GRAMLICK MICHAEL HENRY

07 EDITORIAL

Our 2018 rebrand consolidates these changes and successes. Embracing the Fenestration Australia label of the national conference and trade exhibition, it strengthens the brand and establishes our magazine as the publication for the fenestration industry. Welcome to the first issue of Fenestration Australia Magazine. Our regular editorial contributors return in 2018: Tim Reardon with an economic update, Maureen Kyne on building trust in the workplace and David Esler on the challenges of keeping up with the latest technological innovations. This issue, we add insurance to our line up, provided by our partners at AB Phillips. Kate Liptrot’s first article outlines cybercrime and how you can protect yourself and your business. We are fortunate to feature two Member Profiles in this issue. Accent Windows charts a journey from Afghanistan to Australia and we interview Simon Jaber on engineering innovation at CiiLOCK Engineering. Our three Case Studies share a certain overlap of focus: commercial systems in residential applications and the environmental challenges presented by coastal locations. Wayfarer Apartments, on page 24, employs three different commercial systems from AWS to create an architectural statement in Canberra. While the solutions to a corrosive, high wind environment are provided by an Alspec commercial glazing system in Geraldton, Western Australia (page 26) and innovative design and manufacture of Prowler Proof security screens on Queensland’s Sunshine Coast (page 48). The Windows section also features a series of technical articles on high performance glazing: AWA Technical Manager, Russell Harris, explains the drainage requirements of Insulated Glass Units (IGUs) as laid out by AS/NZS 4666, while Paul Cocker summarises the energy performance benefits of IGUs. Michael Gleeson, provides an excellent rundown of the types of Low-E glass coatings available, how they work and their effect on performance. In our Screens section, we farewell Crimsafe cofounder Steve Brabeck (page 52), who sadly lost his battle with cancer in January; a full and generous life, richly lived. Don’t forget to take note of the AWA and NSSA events calendars with our focus for the first half of the year on standards and regulations training courses for both associations. We hope you enjoy the Autumn magazine: new name, new look, but always great content.

08 08 COMPLIANCE FIRE-SAFE CLADDING: BUILDING A CULTURE OF COMPLIANCE 13 ECONOMY AUSTRALIAN ECONOMY OUTPERFORMS EXPECTATIONS Tim Reardon 14 WORKPLACE HEALTH & SAFETY HOW TO GROW TRUST IN YOUR WORKPLACE Maureen Kyne 16 PEOPLE TECHNOLOGY: ARE YOU KEEPING UP? David Esler 17 INSURANCE CYBER SECURITY: WHAT DOES IT MEAN FOR YOUR BUSINESS?

STEPHANIE GRIGG Editor Fenestration Australia Magazine

ISSUE 01 AUTUMN 2018

FENESTRATION AUSTRALIA

CONTENTS

19 WINDOWS 20 MEMBER PROFILE ACCENT WINDOWS: A CLARITY OF PURPOSE 22 MEMBER PROFILE RE-ENGINEERING THE EVERYDAY AT CIILOCK 24 CASE STUDY WAYFARER APARTMENTS: A NEW WAY OF LIVING IN CANBERRA Architectural Window Systems 26 CASE STUDY SURFSIDE GERALDTON Alspec 29 TECHNICAL AS/NZS 4666 & DRAINAGE OF INSULATED GLASS UNITS Russell Harris 33 ENERGY HIGH PERFORMANCE GLAZING Paul Cocker

35 ASK THE EXPERT BREAKING DOWN LOWEMISSIVITY GLASS COATINGS Michael Gleeson 38 WORKPLACE HEALTH & SAFETY SAFETY ALERT: UNPACKING GLASS SHEETS Safe Work NSW 41 NEWS ANTHONY INNOVATIONS SOFT TECH FENESTRATION DIPLOMA 43 PRODUCTS ANTHONY INNOVATIONS DORIC VENTUS 45 DIRECTORY TRAINING UPDATE AWA WELCOMES AWA CALENDAR

47 SCREENS 48 CASE STUDY CORROSION RESISTANCE FOR COASTAL HOMES Prowler Proof 51 NEWS YOUNG MEMBER PROFILE AMPLIMESH VALE STEVE BRABECK 54 DIRECTORY TRAINING UPDATE NSSA WELCOMES NSSA CALENDAR

FENESTRATION AUSTRALIA

48 ISSUE 01 AUTUMN 2018

WORDS

WORDS FROM NIGEL CHALK Chairman of the Board, Australian Window Association

Fenestration Australia Magazine is the quarterly publication of the Australian Window Association and National Security Screen Association. EDITOR Stephanie Grigg

SUB-EDITOR

elcome to our first edition for 2018. The AWA Board of Directors signed off on the Association’s strategic plan last December. This plan will provide us with a clear path for the next three years and make sure that our very capable Executive team is closely aligned to our longer-term strategic objectives. There are a couple of areas of interest which I think are worthy of further comment.

Melissa Douglas LAYOUT & GRAPHIC DESIGN Stephanie Grigg CONTRIBUTORS Paul Cocker, David Esler, Kelly Gleeson, Michael Gleeson, Tracey Gramlick, Stephanie Grigg, Russell Harris, Michael Henry, Martin Hewett, Jill Johnson, Maureen Kyne, Cameron L’Estrange, Kate Liptrot, Dora Nikolaou, Jann O’Connor, Amanda Old, Tim Reardon, Jack Ryan, Vanessa Sammut and Derek Tidey.

Firstly, we all know that Australia is facing major challenges in housing and living affordability - as a result of consistently high housing prices and rising living costs, including energy bills. While households have little influence over housing and energy prices, there is an identified need at legislative level to reduce future energy bills for new houses and apartments through strengthened energy requirements that apply to new construction in the National Construction Code (NCC). The Code sets minimum energy requirements for all new buildings and major renovations in Australia.

EDITORIAL ENQUIRIES Stephanie Grigg +61 3 9874 7622 stephanie.grigg@awa.org.au ADVERTISING ENQUIRIES Stephanie Grigg +61 3 9874 7622 stephanie.grigg@awa.org.au

Gary Smith +61 3 9874 7622 gary.smith@awa.org.au

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Through its membership of the Australian Sustainable Built Environment Council (ASBEC), AWA staff and participating members are very involved in the Building Code Energy Performance Trajectory Project (the Trajectory Project) which is an industry-led effort to support improvements to the energy requirements in the NCC. In addition to contributing to work programs directly through NCC committees and the Department of the Environment and Energy, we are striving to achieve agreement on the stringency increases, expected from 2022, by December 2018. This will ensure we have time to guide the Australian window manufacturing industry through product design changes to meet the future requirements. Whilst 2022 seems a long way off, the journey for change started back in 2017. It is a long road to haul.

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Secondly, further to the unanimous agreement that the potential merger of the AWA and AGGA be pursued, the convened working group has now commenced a series of facilitated meetings to consider what the combined structure will look like and the most effective methods for integration and implementation. We will communicate with our membership to make sure that regular updates on our progress are provided.

DISCLAIMER Copyright © 2018. All rights reserved. Reproduction in whole or part without written permission from the Australian Window Association is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010. Readers should make their own inquiries in making decisions and where necessary seek professional advice. COVER IMAGE Case Study Surfside Geraldton, page 26. IMAGE: Alspec. CONTENTS IMAGES PAGE 2: Le Veque Apartments, Elwood, Victoria. PHOTOGRAPHER: Bruno Cocozza. PAGE 3, TOP: Case Study Surfside Geraldton. IMAGE: Alspec PAGE 3, BOTTOM: Case Study Corrosion Resistance For Coastal Homes. IMAGE: Prowler Proof.

ISSUE 01 AUTUMN 2018

FENESTRATION AUSTRALIA

WORDS

YOUR ASSOCIATIONS TRACEY GRAMLICK

MICHAEL HENRY

Executive Director & CEO, Australian Window Association

Chairman of the Board, National Security Screen Association

hat do Melbourne, Dubai and West London have in common? Sadly they are the homes of the Lacrosse Building, the Torch Tower and the Grenfell Tower; the most significant façade fires in recent history - none so sad as the Grenfell Tower with the tragic loss of so many lives. As these cities, and in fact the world, set about identifying and replacing the façades of thousands of high rise buildings, you might ask, ‘What does this have to do with windows?’ There is a proposed amendment to the National Construction Code (NCC) 2019 that is clearly designed to eliminate the use of building products which exacerbate the spread of a fire, both horizontally and vertically, in a building. Essentially, eliminating the use of combustible aluminium composite cladding products from the external building fabric. This is an admirable proposition which must be supported. However, many commercial and residential structures do not utilise a deemed to satisfy route of compliance. If an alternate solution of compliance is selected, the manufacturer, supplier and installer of the external building fabric is not at liberty to decide which sections of the NCC the external fabric complies with. The way this amendment was originally drafted, all window systems used in the external building fabric would be need to be capable of demonstrating compliance to AS 5113-2016 ‘Fire propagation testing and classification of external walls of buildings’. No aluminium based window system can satisfy the requirements of the AS 5113-2016 due to the modest melting point of aluminium alloys and the debris mass loss requirements contained within. In providing public comment on the new Standard, it was discovered that its intention was not to include glazed systems or façades at all and a redrafting of a clause in the Standard to clarify this, along with a guidance note in the Code, has been agreed. The unintended consequence could have been that the use of aluminium framed window systems would cease immediately within NCC compliant structures, whenever a deemed to satisfy solution is not selected. It was inspiring to see the collective efforts of the design, engineering, and glazed façade suppliers in our industry react and work with the NCC and Standards Australia to clarify the actual requirements. There is an interesting article on page 8 that outlines the full story.

FENESTRATION AUSTRALIA

ow that we are on the other side of the ‘busy season’, I hope that all NSSA members had a successful and prosperous 2017, followed very closely by a little rest and relaxation over the Christmas period with family and friends. I trust everyone is now energised for what is shaping up to be a very exciting 2018 for the NSSA. At the end of last year, we held our first AGM under the new NSSA structure at Novotel, Brisbane Airport. It was wonderful to see such a great turn-out for the meeting considering it was at the end of November, and in the peak of our busy season. As a part of the AGM, Barry Lunn, Shane Hawkins and myself were re-appointed to the Board along with a new Board member, Brad Wickett from PRW. The addition of Brad now brings the NSSA Board to its full capacity of nine members. The Board includes members from Queensland, New South Wales, Victoria and Western Australia - representing a diverse range of business types and sizes, which will ensure a genuine representation of our industry. One thing that I am very passionate about is ensuring that the NSSA is member driven and that all members can engage and participate in the Association in a way that helps their business, and supports the long term success our industry. With this in mind, the Board will be creating two new sub-committees to provide focus for the Association and also to provide another way for members to engage and contribute to the Association. These new sub-committees will be in addition to the existing Technical Committee that was established last year and now has 12 committee members. Over the next few months we will be establishing the following: • Events & Conference Sub-committee, including Fenestration Australia 2018, in Port Douglas. • Members Sub-committee. I would like to invite any member who would like to contribute more to our Association to get in touch by emailing info@nssa.org.au and join one of the new sub-committees. These two new sub-committees are open to all members to join and will assist us in making the NSSA the best that it can be. For those of you who are a part of the Security Screen industry and have not yet joined the NSSA, I would encourage you to join, so that you can be a part of shaping our industry’s future.

ISSUE 01 AUTUMN 2018

19 - 21 SEPTEMBER, 2018 SHERATON GRAND MIRAGE, PORT DOUGLAS, QUEENSLAND

— The AWA, SIA & NSSA look forward to your participation at this unmissable industry event. www.awa.org.au/conference-information/2018

— EARLY BIRD REGISTRATION NOW OPEN

potential made real

EDITORIAL IMAGEâ&#x20AC;&#x192;Matt Gudykunst

Editorial

CONTENTS

08 COMPLIANCE FIRE-SAFE CLADDING: BUILDING A CULTURE OF COMPLIANCE 13 ECONOMY AUSTRALIAN ECONOMY OUTPERFORMS EXPECTATIONS Tim Reardon 14 WORKPLACE HEALTH & SAFETY HOW TO GROW TRUST IN YOUR WORKPLACE Maureen Kyne 16 PEOPLE TECHNOLOGY: ARE YOU KEEPING UP? David Esler 17 INSURANCE CYBER SECURITY: WHAT DOES IT MEAN FOR YOUR BUSINESS?

FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

COMPLIANCE

Editorial

FIRE-SAFE CLADDING BUILDING A CULTURE OF COMPLIANCE

Across Australia, people are living in ‘virtual ticking time-bombs’ as fire authorities warn that a Grenfell Tower-type catastrophe is inevitable unless widespread and necessary changes are made.

he tragic Grenfell Tower disaster in June 2017 was a harsh awakening for the building industry to the dangers of polyethylene composite cladding. The incident saw a fire spread from the fourth to the twenty-fourth floor of the west London residential tower in 15 minutes. A disastrous combination of polyethylene cladding, flammable insulation, poor maintenance and a lack of sprinklers compounded the blaze and its consequences. Despite 40 fire engines and more than 200 firefighters arriving on the scene to tackle the blaze, the inferno claimed the lives of at least 80 people. The composite cladding covering the building was quickly identified as the accelerant. Containing highly combustible polyethylene, professionals liken this type of composite cladding to wrapping a building in petrol. Fire Engineer Tony Enright explained to ABC’s Four Corners program, “A kilogram of

ISSUE 01 AUTUMN 2018

FENESTRATION AUSTRALIA

COMPLIANCE

Editorial

Aluminium (0.6 mm) Polyethylene Core (2-5 mm) Aluminium (0.6 mm) 02

“A kilogram of polyethylene will release the same amount of energy as a litre of petrol. But it gets worse than that because polyethylene is denser than petrol too, so a kilogram of polyethylene is about 1.5 litres of petrol. If you look at a one metre by one metre square section, that will have three kilograms [of polyethylene], the equivalent of about five litres of petrol.” polyethylene will release the same amount of energy as a litre of petrol. But it gets worse than that because polyethylene is denser than petrol too, so a kilogram of polyethylene is about 1.5 litres of petrol. If you look at a one metre by one metre square section, that will have three kilograms [of polyethylene], the equivalent of about five litres of petrol.”

WORDS DECO & Architecture and Design

Despite the dangerous accelerant properties of the panels used in Grenfell Tower, they were not explicitly banned in the UK due to a loophole in regulations. The manufacturers of the panels stated they were not for use in tall buildings and the panels were specified against their recommended use.

Australia that the building industry has largely ignored until now. Recent studies have revealed the ubiquitous use of flammable cladding across the country. The Victorian Building Authority (VBA) has identified that up to 50 per cent of new high rises in central Melbourne contain flammable cladding and there may be a further 5,000 non-compliant buildings across the state. The issue has been on the radar of Melbourne authorities since the Lacrosse fire, but in the wake of Grenfell, the government announced it would accelerate its investigation into flammable cladding.

Composite panels consist of two 0.6 mm aluminium skins, separated by an inner insulating core of highly combustible polyethylene. When exposed to a flame, the flammable glues lose adhesion, causing the outer skins to deform and delaminate. Heat is then able to reach the core, which ignites and encourages the spread of flames. In addition to the core and glues, paint products used on composite panels are often also highly flammable, creating a toxic mix.

Across Australia, people are living in ‘virtual ticking time-bombs’ as fire authorities warn that a Grenfell Tower-type catastrophe is inevitable unless widespread and necessary changes are made. It is estimated that 2,700 buildings in Sydney use the same type of cladding as that of the Lacrosse fire and the Australian Capital Territory government recently confirmed combustible aluminium cladding is widely used in Canberra. In Tasmania, the Justice Department’s consumer building and occupational services division has committed to a statewide audit.

GROUNDHOG DAY: A RECURRING DISASTER

HOW DID THIS HAPPEN?

Dubai fell victim to a similar event in August 2017, when one of the largest residential buildings in the world - the unfortunately named Torch Tower, was engulfed in flames. It was the second blaze to hit the 79-storey skyscraper in two years and the flammable composite cladding panels used have been blamed for the rapid spread of fire. Dubai responded by introducing new fire safety rules that require such cladding to be replaced with a fire-resistant alternative. Authorities have indicated that cladding on at least 30,000 buildings across the UAE will need to be replaced.

When composite cladding arrived on the Australian market, it appealed to architects and builders as a cheaper alternative and its flammability was not as widely known. The construction boom of the past two decades, mixed with an increasingly price-driven environment, feeding an insatiable appetite for cheaper products, saw what was once used as a decorative design feature become a structural element. The deregulation and privatisation of the building industry added fuel to the fire as price drove choice while cheap products manufactured overseas flooded the market. We now know that suppliers of composite cladding knew their products were highly flammable and continued to take advantage of Australia’s ambiguous building standards despite safer cladding being widely used in Europe and the USA. To make matters worse, the Fire Protection Association Australia has warned that some Chinese suppliers of cladding material are making false claims about complying with Australian standards. Since the combustibility of the material is dependent on its core, which is not visible once it is installed, it can be impossible for the naked eye to tell the difference between combustible and non-combustible cladding.

To many, the Torch and Grenfell Tower fires acted as a grave reminder of events much closer to home. In November 2014, a fire raced up 13 floors in as little as ten minutes at the Docklands’ Lacrosse building, Melbourne. When firefighters arrived, the flames had spread rapidly, accelerated by the composite panels. The event could have claimed hundreds of lives if not for the fortunate weather conditions and quick response from fire crews. The cladding ran right up the building, contrary to the requirements of the Building Code of Australia (BCA) which prohibits use of a combustible product on the outside of a building of this type. Its use was found to be a major regulatory failure, begging the question, ‘How many other buildings have slipped through the cracks?’

THE WIDESPREAD DANGER IN AUSTRALIA These incidents shed light on a very real and widespread issue in FENESTRATION AUSTRALIA

THE CLOCK IS TICKING A Senate inquiry into non-conforming building products was established in 2015 following the Melbourne Lacrosse fire. An interim report on the implications of the use of non-compliant external cladding materials in Australia was tabled on 6 September 2017.

ISSUE 01 AUTUMN 2018

COMPLIANCE

Editorial

test material is put into a frame and a gas fired ceramic panel is placed 850 mm from the material and is moved closer every 30 seconds until it is 175 mm away. The test measures the material’s performance under radiated heat. AS 3837: Measures the response of materials exposed to controlled levels of radiant heating with or without an external igniter. It is used to determine the ignitability, heat release rates, mass loss rates, effective heat of combustion, and smoke release of materials and products. It is required by the NCC for materials used as building linings.

THE SOLUTION: SOLID ALUMINIUM PANELS The risks of using composite panels are now obvious, but what is the alternative? Specifiers can no longer make decisions based solely on price and need to find safe, fit-for-purpose cladding materials. Solid aluminium panels are the solution. Made from extruded aluminium which is then powder coated, solid aluminium products do not contain combustible materials or a flammable core. Aluminium is inherently non-combustible and its powder coating will only char when exposed to a heat source. Solid aluminium cladding has the additional advantages of strength, durability, flexibility, lightness, low maintenance and corrosion-resistance. One reputable Australian supplier of compliant, fire-safe solid aluminium cladding is DECO. 03 The report recommends an immediate total ban on the importation, sale, and use of polyethylene core aluminium panels in Australia. The Economics References Committee has also called for: • Increased accountability of designers, developers, suppliers, and installers. • The introduction of a national licensing scheme for all building practitioners. • A penalties regime for non-compliance with the National Construction Code (NCC), such as revoked accreditation and financial penalties.

GETTING IT RIGHT Increased scrutiny and accountability is forcing the industry to be more diligent in specifying fire-safe cladding. The Princess Alexandra Hospital in Queensland is taking the lead by proactively stripping its combustible cladding now that the dangers are more evident. Architects and specifiers can ensure they are choosing noncombustible cladding products by being properly informed about industry standards and opting for products from respected Australian manufacturers. Imported materials making false claims about fire safety are misleading specifiers and builders, however architects can request test certificates from manufacturers to ensure products comply with the relevant Australian Standards.

THE RELEVANT STANDARDS Before specifying a cladding product, check it has been independently tested to comply with the following Australian Standards: AS 1530.1: A test of the combustibility of building materials and one of the methods for evaluating the potential fire hazard of building products. It is a small-scale material fire test which involves immersing a small sample of the material in a furnace held steady at 750°C. A material can be deemed noncombustible by conducting an AS 1530.1 standard combustibility test and satisfying the criteria outlined in the test method. AS 1530.3: Refers to the flame retardant qualities of building materials, components and structures and is a determination of ignitability, flame propagation, heat and smoke release. The 10

DECO DECO are Australian market leaders in sublimation for powder coatings and provides a range of finished Australian-made aluminium building products. Delivering innovative finishing technology to the Australian building industry since 2004, DECO’s solid aluminium panels have been independently tested by the CSIRO and comply with AS 1530.1, AS 1530.3 and AS 3837. Each DECO product is available with ‘DecoWood’ finishing; a super durable, marine grade woodgrain finish on aluminium that combines the natural beauty of timber with the durability to perform in extreme environmental conditions. All products and finishings are non-combustible and have been CSIRO tested and comply with the NCC.

AFTERWORD: WINDOWS You might ask, ‘What does this have to do with windows?’ The proposed amendment to the National Construction Code 2019 is clearly designed to eliminate the use of building products which exacerbate the spread of a fire both horizontally and vertically in a building. However, the way this amendment was originally drafted, all window systems used in the external building fabric would be need to be capable of demonstrating compliance to AS 5113-2016 ‘Fire propagation testing and classification of external walls of buildings’. In providing public comment on the new Standard, it was discovered that its intention was not to include glazed systems or façades at all. The unintended consequence could have been that the use of aluminium framed window systems would cease immediately within NCC compliant structures, whenever a deemed to satisfy solution is not selected. It was inspiring to see the collective efforts of the design, engineering, and glazed façade suppliers in our industry react and work with the NCC and Standards Australia to clarify the actual requirements. Tracey Gramlick discusses the details in ‘Words from the Executive Director’ on page 5. This article was first published as a White Paper for DECO. For more information, visit www.deco.net.au

01 DecoClad home exterior in Lorne, Victoria. PHOTOGRAPHER: Matt Gudykunst. 02 Construction of non-compliant cladding. ILLUSTRATION: DECO. 03 DecoClad utilised on external facade of Highett Shopping Centre, Victoria. PHOTOGRAPHER: Rachael Dere.

ISSUE 01 AUTUMN 2018

FENESTRATION AUSTRALIA

FENEST RATION AU STRALIA

Supplied products to a great project? Designed an innovative new product? Celebrate your companyâ&#x20AC;&#x2122;s achievements by entering the 2018 fenestration Australia Design Awards. The 2018 Fenestration Australia Design Awards are open to members of the Australian Window Association (AWA), the Skylight Industry Association (SIA) and the National Security Screen Association (NSSA). The Awards aim to recognise and promote excellence in fenestration product design as well as profiling the achievements of AWA, SIA and NSSA members and raising awareness of windows, skylights and security products as design elements of a project. For more information visit www.awa.org.au

Applications open Tuesday, 3 April, 2018

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Editorial

ECONOMY

AUSTRALIAN ECONOMY OUTPERFORMS EXPECTATIONS real GDP will be getting back towards the pre-financial crisis average of 3.4 per cent without households coming along for the ride.

TIM REARDON Principal Economist, Housing Industry Association Economics & Australian Construction Insights

ith the citizenship fiasco and disorder in federal parliament dominating the headlines, the steady improvements in the Australian economy throughout 2017 appear to have gone largely unnoticed by households. Measures of consumer sentiment tracked well below their historic averages throughout the year. In contrast, metrics tracking sentiment amongst businesses showed a marked improvement during the year. This disparity in sentiment between households and businesses is one that we expect to be resolved during the year with consumers following the lead of businesses. The most significant weight on consumer confidence during 2017 was the lacklustre growth in wages. Households generally have a more positive disposition when they feel like their standard of living is improving and real growth in household incomes is what is required to achieve this. As a consequence of this lacklustre growth in wages, households have become more conservative in their spending and this has been reflected in the relatively slow rate of growth in household consumption (2.2 per cent in the year to September). In the absence of improving growth in wages, this rate of growth in household consumption expenditure may not be repeated in 2018 as growth in 2017 was propped up by households reducing their rate of savings in order to fund consumption. The household savings rate dropped to 3.0 per cent in the middle of 2017 which is the lowest rate of savings recorded in the post-GFC era. Consumption expenditure by households represents around 60 per cent of expenditure in the economy and therefore plays a pivotal role in determining the nation’s economic performance. In light of this, it is unlikely that annual growth in

FENESTRATION AUSTRALIA

There have been two significant factors contributing to the slow wage growth: Firstly, global competition for goods and services are putting downward pressure on Australia’s income level. This is essentially bringing the domestic income level back into line with the global economy after domestic wage growth outpaced other nations (some of which recorded declines in real wage levels) in the years immediately following the GFC. Secondly, there has been excess capacity within the labour market. The national unemployment rate has been stuck at around 5.5 per cent and a larger share of those in employment wanted more work than they had. In this environment workers are typically more concerned about job security and less inclined to demand higher wages. There is also speculation that a third factor, technological innovation, has been a contributing factor to slow wage growth whereby increasing prevalence of automated processes are reducing demand for human inputs. Technological innovation is often used as a catch-all to explain anomalous economic outcomes. The good news is that there are signs that the labour market conditions may be progressing towards an environment that is more conducive to wage growth. Over 400,000 jobs were created in 2017 with growth in full-time employment (up by around 300,000 jobs) outpacing growth in part-time employment (up by around 100,000 jobs), the aggregate number of hours worked has improved and labour force participation has also increased. These jobs are being created because businesses have become more optimistic. The survey of private sector capital expenditure intentions for the year ahead shows that non-mining firms have lifted their capital investment projections for 2071/18 year. The improved outlook was already evident in the September 2017 quarter of the National Accounts which showed that business investment had increased by 7.9 per cent over the level a year ago. While we can see an uplift in business investment in the aggregate, there is a relatively high degree of geographic

ISSUE 01 AUTUMN 2018

and sectoral. Given the subdued growth in household consumption, businesses with revenue that is directly dependant on domestic consumers are not likely to be as optimistic as the construction firms involved in the multitude of public sector infrastructure projects occurring in Sydney and Melbourne. Construction has been a major beneficiary of the last two business cycles and it looks well placed to be a major player in the cycle ahead. However, there have been substantial geographic and sectoral disparities within the industry: engineering and heavy industrial construction did well in the mining regions during the boom phase of the resources cycle; demand for nonresidential building was bolstered by the fiscal stimulus in the immediate wake of the financial crisis; and the housing market boom in Sydney and Melbourne have seen demand for residential building reach unprecedented levels over the last couple of years. Public sector investment in transport infrastructure will be the major driver of construction activity over the current business cycle. Over the year to September 2017, the Australian economy grew by 2.8 per cent. While annual growth of 2.8 per cent is still below the pre-GFC average, it is considerably faster than the 2.1 per cent over the same period a year earlier. The contraction in mining related investment as activity retreated from the boom-time highs has been a substantial drag on economic growth over the last few years but investment from this sector is now back to pre-boom levels and is unlikely to provide a material drag in the year ahead. Furthermore, the resource sector’s greater production capacity will see further growth in resource exports and make a greater contribution to economic growth. The residential building cycle peaked in 2016 but the resilience of the sector during 2017 defied many analysts’ expectations, including our own. In fact, the number of dwellings commenced has exceeded our expectations over the past three years. With this in mind, we expect that residential building industry will start 2018 strongly but we do expect that this momentum is likely to dissipate further as the year progresses and will make a modest detraction from growth.

WORKPLACE HEALTH & SAFETY

Editorial

HOW TO GROW TRUST IN YOUR WORKPLACE

ased on my extensive experience working with clients, trust in an organisation is a shared pathway to high performance. Trust affects the way people engage, decide, produce, innovate and share in one another’s success. Below are some suggestions to build a stronger culture of trust in your organisation.

MAUREEN KYNE Maureen Kyne & Associates

1. LEADERSHIP & BEHAVIOUR Leaders can achieve trust in the workplace by building a culture based on daily behaviours and interactions. By modelling the values of the organisation (every single day), and the type of behaviour expected of everyone in the organisation, they will become ingrained in the organisation’s culture. Modelling appropriate behaviour sends a clear message to employees that the organisation’s values matter to them and, by extension, to the organisation. The key point to remember here is that all leaders must LEAD BY EXAMPLE. In other words, they should model the behaviours they expect from employees. This applies to every leader at every level within the organisation. And, if a leader makes a mistake, he/she should admit it and apologise. If employees witness this type of positive leadership, they are more likely to come forward with their own mistakes.

2. COMMUNICATION Communicating the organisation’s expectations in a straight forward or credible manner is another key to building trust with employees. In fact, communication is the number one daily action that creates improvement. Effective communication does not happen by chance; it involves a concerted effort by all leaders in the organisation. The CEO and other executives can set the tone, but that tone is maintained and given credibility by individual leaders throughout the organisation and how they communicate the message. What they do, what they say, and how they say it are individual components of the communication process. Educating employees on applying the organisation’s expectations and values should be done on a daily basis. The message should communicate the importance of the organisation’s values and provide concrete examples of behaviours that both adhere to and breach policy. The approach used to communicate the standards should be very carefully thought through. It’s important to be sincere; messages should not be read but spoken in the leader’s own words. Additionally, verbal tone and nonverbal messages should also be consistent. Both formal and informal methods should be used 14

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when communicating the organisation’s values. An example of formal communication includes inducting each employee to the company’s written policies. The polices should be easily accessible in hard copy format, say in the staff room. Discussing a policy with an employee in the hallway is an example of informal communication. The take-away on communicating the organisation’s values is to make sure all leaders integrate them consistently and regularly to each and every employee.

3. ACCOUNTABILITY In addition to modelling and communicating the organisation’s values, leaders must hold everyone accountable to these standards. If a manager becomes aware of any behaviour that breaches law, policy, or safety standards, he/she has a duty to intervene and take action to stop the conduct. Failing to act promptly and appropriately not only increases legal risk, but also sends a message that the organisation either condones the behaviour or does not consider it a serious issue. Inappropriate behaviour, if left unchecked, disrupts the work environment and can lead to a climate of distrust.

4. LISTENING Surveys have shown that nearly a third of the workforce in organisations do not foster an environment that welcomes bringing concerns forward. Managers have a responsibility to be open and welcome all concerns, regardless of their personal opinion, perception about the merit of the concern, or the reason it is being raised. All complaints should be taken seriously. The goal is to listen attentively to get all the facts, express appreciation to the employee for coming forward, and to follow up with a plan to address the concern. Welcoming concerns builds an atmosphere of mutual trust, which will encourage other employees to share concerns in the future. It is an ongoing effort to create a values-driven environment that fosters trust; an organisation’s leaders play a major role in this effort. They have the responsibility to cultivate respectful behaviour in the workplace each and every day. By acting as role models, communicating regularly about professionalism and intervening when problems arise, leaders can reinforce the commitment to maintaining a trust-driven work environment. FENESTRATION AUSTRALIA

Editorial

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ISSUE 01 AUTUMN 2018

Rick: 0411 591 807 quattrolifts@gmail.com www.quattrolifts.com.au

PEOPLE

TECHNOLOGY

ARE YOU KEEPING UP? DAVID ESLER Principal, Kaizen Executive

magine this: You arrive at your office on a typical Monday morning, knowing that you have a massive amount of estimating and quoting to get done. You think to yourself, ‘WOW remember how we used to do it!’ You’d get your first of many coffees and spend the whole day punching out window schedules and quotes. But not today; that’s all a thing of the past! You sit at your desk and say, ‘Hey Siri, I have just sent you a set of plans with a window schedule. Can you do a take-off and check the window schedule against the plans and highlight any anomalies? Then I want you to prepare a quotation using our 100 mm framing system in charcoal powdercoat.’ Siri says, ‘No worries, David. What type of glass do you want me to quote?’ You answer, ‘Clear glass to meet the standards for a category 2 terrain.’ Siri says, ‘David, I am working on it and I will email the quote to you for your approval when I am finished.’ How good would that be and how many headaches would Siri remove for all of us (me included) who are forever looking for highly skilled estimators, or any staff for that matter, that are tech savvy and can get the work done. Is artificial intelligence (AI), machine learning (ML) or Big Data really the future to finding the right people? Let’s explore.

OUR CHALLENGE One of the biggest challenges we face in a labour-intensive business, such as window and door manufacturing, is finding, securing and then retaining talent in all areas of our business. While it’s true that the age of the Internet has

made a wealth of information available to us on the background of potential candidates, knowing where to look and then wading through all that data can take considerable time and financial investment. It’s enough to make you miss the good old days when referrals were the only way to find employees. (In fact, referrals are still a very important factor in recruiting.) Even with all this ‘data’ available at our fingertips, how many of you are still keenly looking for tech savvy staff to join your business? Well guess what, the right talent, experience and/or attitude is still elusive and super hard to find for the best of us.

IN THE NOW Currently, we turn to Seek, LinkedIn, G+, Facebook and many other social media and online sites boasting to be brimming with the right people ‘just waiting to be snapped up’. Then, if you do find one, how do you approach them and start a conversation to understand if they really are the right person? In most online situations, candidates do not put their personal details such as email or mobile numbers online because they do not want every Tom, Dick or David chasing them. So how do you engage them? One thing I have learnt is that you can’t just ‘data mine’ your way to the right candidate; you need the right tools to analyse them, and the right people who can provide meaningful insight into the information you require. You must learn to entice them to come to you through a strong online corporate or business profile that is designed to attract the appropriately experienced people to your business. Sounds easy, doesn’t it! Not quite. Let’s talk about AI for a moment. Think about the screening process and how software these days is doing most of the work in the larger firm, but it is all still very ‘black and white’ - using the approach of algorithms means that at present, human intervention is still very

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much a necessity. I think that human intervention will always play a significant part in recruitment because people interact and get a sense or feel for others. But, I’d also expect to see recruitment screening software that is increasingly ‘human’ in the way it analyses and reviews job applications and then presents us all with a more holistic view of a candidate’s skills and experience.

WHERE TO FROM HERE? There are already many technology solution providers that have started to bring AI and ML into the recruitment world. It’s not hard to imagine that in the future, artificial intelligence tools will simply collect all the information we need from all the data that is now available about candidates online and then proceed to create strong shortlist of candidates. Then, I expect that same technology will allow us to put candidates into real life scenarios where they must demonstrate their ability to analyse and manage situations in a manner that fits with the position and company. Of course, they will be interviewed using AI algorithms to determine the perfect match to our criteria or position specification. And of course, no more fooling us with mates as referees. They will be screened with as much vigour as the candidates because we will have the technology. But, that’s just to start. Who knows where this new technology age will take us, but the capacity of AI, ML and Big Data just keep advancing. The one thing I do know is that we live in a very different world and it will be different again for the next generation. Clearly technology is and will continue to play a lead role in all our lives and particularly as we continue the search for the elusive perfect candidate. Or of course, you can just grab another coffee, chat with Siri and let AI do all the grunt work around the business. Not a bad position to be in I think!

FENESTRATION AUSTRALIA

IMAGE Shutterstock

Editorial

INSURANCE

CYBER SECURITY WHAT DOES IT MEAN FOR YOUR BUSINESS?

ybercrime, also called computer crime, involves using computers and the Internet to break the law. Common kinds of cybercrime include identity theft and fraud, online scams and attacks on your computer systems or websites. Cybercrime in Australia is progressing at an alarming rate. In 2017, 47,000 cyber incidents were identified, a 15 per cent increase on the previous year1. Attacks are getting more elaborate and sophisticated, with poorly secured networks being highly vulnerable. Broadly speaking, small to medium sized businesses tend to have weaker network security and invest less in IT infrastructure. In 2016, 59 per cent of organisations in Australia detected a business interrupting security breach on at least a monthly basis2. SMEs also tend to be less vigilant at implementing procedures to reduce the likelihood of preventable cyber incidents. 42 per cent of cyber incidents are due to simple mistakes such as losing a 1 2 3 4

smartphone or sending an email to the wrong persons3. Australia remains the main target of malicious software such as ‘ransomware’ in the Asia Pacific region. The number of ransomware attacks reported in 2016 was roughly double that of the previous year, with roughly 60 per cent of Australian businesses experiencing at least one ransomware attack4. Ransomware prevents the victim from accessing their systems or data until a ransom is paid, currently costing the Australian economy approximately $1 billion a year. In response to cyber attacks, Australian companies are putting in place better response plans to protect themselves against cybercrime. Some strategies that can help protect your business include: • Developing a cyber policy and procedure that is regularly reviewed and updated. • Ensure new and existing staff are trained on a regular basis with the cyber policy and procedure.

• Ensure software updates are enabled. • Ensure virus protection software is installed and active. • Avoid opening emails from unknown sources. • Do not open email attachments from senders you do not know. • Backup your data regularly. • Purchase Cyber Protection Insurance. Cyber and Privacy Protection Insurance can help protect businesses from the financial impact of a cyber attack or a privacy breach. Australian Privacy legislation, introduced in March 2014, implements penalties of $340,000 for individuals and $1.7 million for companies in breach. A fine like this, in addition to the operational financial impact of an incident, could be financially devastating to a business or individual without this type of insurance. While cyber insurance can't protect your business from cybercrime, it can keep your business on a stable financial footing should a significant security breach occur. To discuss your specific insurance and cyber protection needs, contact AB Phillips on 1300 242 136 or visit www.abphillips.com.au

ACSC 2017, Threat Report. Telstra Cyber Security Report, 2017. Symantec 2015 Internet Security Threat Report, Volume 20. Telstra Cyber Security Report, 2017.

Get in touch WORDS Kate Liptrot

info@abphillips.com.au www.abphillips.com.au

1300 242 136

FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

Unlock Your Window’s Potential OptEma™ The OptEma™ range of high performance insulated glazed units is specifically designed for residential and multi-residential windows and doors. OptEma™ balances the benefits of outstanding levels of natural light transmission with high levels of thermal insulation and overall energy efficiency. With a range including clear, toned, decorative, safety, security and acoustic options, OptEma™ is the next generation of high performance residential glazing solutions. OptEma™ can be combined with other FGI products to meet required performance or application specifications: • • • •

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Select OptEma™ and OptEma™ Plus for improved comfort & energy efficiency Request your OptEma™ brochure now Syd: (02) 9824 0999 Mel: (03) 9791 2333 www.flatglass.com.au

WINDOWS

CONTENTS

IMAGEâ&#x20AC;&#x192;Rodrigo Vargas

Windows

20 MEMBER PROFILE ACCENT WINDOWS: A CLARITY OF PURPOSE 22 MEMBER PROFILE RE-ENGINEERING THE EVERYDAY AT CIILOCK 24 CASE STUDY WAYFARER APARTMENTS: A NEW WAY OF LIVING IN CANBERRA Architectural Window Systems 26 CASE STUDY SURFSIDE GERALDTON Alspec 29 TECHNICAL AS/NZS 4666 & DRAINAGE OF INSULATED GLASS UNITS Russell Harris 33 ENERGY HIGH PERFORMANCE GLAZING Paul Cocker

GET THE LATEST NEWS, VIEWS AND REVIEWS FROM THE WINDOW AND DOOR INDUSTRY. FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

MEMBER PROFILE

Windows

CLARITY OF PURPOSE

ACCENT WINDOWS

01 Eaglemont, New South Wales.

or over three decades, Victorian company Accent Aluminium Windows & Doors has been a major presence in the Melbourne metropolitan and Victorian regional areas. Their indefatigable commitment to service has given Accent Windows an unrivalled reputation as a preferred supplier of aluminium window systems for both residential and commercial projects. Accent Windows is proudly an Australian owned business, manufacturing and installing innovative window and door systems into new home builds, renovations and commercial buildings. In their Bayswater North showroom, the company’s extensive range is on show, with over 70 products on display. Accent Windows’ systems are all locally manufactured – the company uses only Capral or Alspec products, ensuring quality and maintaining a well-deserved reputation for rapid delivery. The staff of Accent Windows also recognise the importance of supporting local industry, giving customers absolute confidence in the quality and timely supply of their window and door systems. Having reported an annual growth on average of 30 per cent over the past three years, the customer base of Accent Windows continues to expand rapidly with no signs of stopping. “While the company has manufactured windows and doors for 33 years on the same site, we have also taken over adjacent factories as they have become available,” says CEO, Basir Abbass. “We are presently considering other markets, and are making plans to expand from our traditional Victorian customer base.” To keep ahead of industry developments, Accent Windows regularly invests in the latest technology and machinery. The company prides itself on its tireless pursuit of environmental and technological improvements. “We’ve invested heavily in solar power at our

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manufacturing plant, with the battery pack storing electricity for later use,” notes Basir. “This significantly reduces energy costs, while making our business more environmentally friendly. All Accent Windows sales staff also drive hybrid cars, so we genuinely walk the walk on environmental sustainability.” Time and again, Accent Windows’ service has been rated as unbeatable by its loyal and growing customer base. The company’s consistent success is directly related to the enduring staff and customer relationships that have been nurtured over many years. “The Accent Windows team is constituted of committed, highly skilled professionals,” says Basir. “Our clients are aware of this, and our proportion of repeat customers is very high as a result. Ongoing customer satisfaction surveys continually rate our level of service at 100 per cent, which we’re extremely proud of. Our policy of always acting with the highest possible level of integrity and respect certainly pays dividends.” This admirable philosophy is visible in every interaction with customers. “A customer recently called to say he wanted to meet the owner to pay a final deposit on a job, and was keen to personally thank the Accent Windows team,” Basir remembers. “He enthused, ‘By the time your company has quoted, delivered and installed the product, the competition is just getting around to giving us a quote – so, thank you’.” Basir’s journey to becoming the owner of this formidably innovative window company is a classic Australian success story. After his wife immigrated to Australia back in 1985, Basir followed a year later. “On arrival from Afghanistan, I spoke no English,” he remembers. “I studied the language at Box Hill TAFE, taking my first job at Toyota for a three-month stint.” After that auspicious beginning, Basir’s Australian journey has certainly been eventful. He joined Accent FENESTRATION AUSTRALIA

MEMBER PROFILE

Windows

Windows not long after the company’s inception. “I’ve been employed at Accent Windows in various positions, having joined 30 years ago as a truck driver delivering to sites around Melbourne,” he remembers. “After four years, the owners – Mr Forge Lombardi and Mr Robin Watts, who founded the company in 1983, gave me the chance to learn more in a management role. I flourished in the position, subsequently taking over the business in 2007.” In that time, the story of Accent Windows has expanded and evolved in parallel with Basir’s own goals. “We’re a respected family business, with many family employees working with us,” he says. “I have eight brothers, all of whom arrived in Australia after me. Six of them are working at Accent Windows, all in various management roles and very much contributing to our overall success. My brother Aziz joined Accent Windows 22 years ago, starting in the factory assembling windows. He’s worked in many areas within the business, now holding the position of Sales Manager, and has directly influenced every important milestone, accelerating our growth. My daughter Zahra and son Amir also work in the business; Amir manages IT for the company parttime while studying medicine.” Accent Windows’ Dean Sorensen also has an interesting story to tell. “I’m now the Operations Manager, having been an estimator for my first seven years,” he says. “I had previously been an Accent Windows customer, then started off part-time, progressing to full-time, and am now in management with Accent.”

WORDS Jill Johnson

Dean started his career in the industry 10 years prior to joining Accent, running his own replacement business and sub-contracting to a range of larger companies installing their window and door systems. He already had a productive relationship with the staff at Accent and a very strong friendship with Basir. “This made the transition into employment at Accent extremely easy,” Dean reflects. Accent Windows’ highly skilled production and installation staff share this leadership duo’s boundless vision and passion. “We follow a set of core values as a team, and celebrate every company milestone together,” says Dean. “Basir is always keen to employ people from outside the industry, as long as they are teachable and eager to learn. As all our employees have clearly defined responsibilities, roles

and expectations, there is no guesswork involved.” The company’s meticulous training regimen plays directly to their most precious asset – human capital. “We invest heavily in our staff by running internal and external training, including leadership courses,” Dean notes. “Our organisational structure is far from topheavy though, as Accent Windows strongly believes in investing in our future.” Staff cooperation is a crucial ingredient. “We maintain a relaxed and happy environment, and everybody is very respectful of one another as a result,” notes Dean. “Our staff are all encouraged to speak their minds, and are listened to. Because of this, they feel like they have a genuine stake in the business and a rewarding career pathway with us.” Basir enthusiastically agrees with this assessment. “Our secret weapon is definitely our independent, hard-working and self-motivated employees,” he confirms. “They are all skilled professionals, working with a high degree of autonomy. We continually invest in them, and our faith is richly rewarded.” The company’s 70-plus staff have been working with Accent Windows for 10 years on average, and some for 20 to 30 years. “Looking after our people’s health is a priority, and we watch them grow daily,” Basir says. “To promote wellbeing and a stable, positive workplace, we encourage free and open conversations with all staff.” To spread the word further about the company’s achievements, Accent Windows also maintains an active profile in the entertainment industry. “We work closely with Foxtel’s Lifestyle Channel, supplying windows and doors for several programs – all paying customers, no product placement,” Basir proudly notes. In addition to providing quality and customer service, Accent Windows demonstrates the importance of giving back to the community by supporting various charities, including the local football and sporting clubs. This caring attitude and commitment to quality has proven to be a recipe for success. “Our loyal team, coupled with the managers’ collective effort, creates a positive and trusting atmosphere throughout the company,” Basir concludes. His words are a testament to the admirable faith that Accent Windows places in employees and customers alike.

02 Basir Abbass, CEO, Accent Windows.

IMAGES Cameron L’Estrange, Fotogroup

03 Dean Sorensen, Operations Manager and Aziz Abbass, Sales Manager, Accent Windows.

02 FENESTRATION AUSTRALIA

03 ISSUE 01 AUTUMN 2018

MEMBER PROFILE

IMAGES Cameron L’Estrange, Fotogroup

Windows

RE-ENGINEERING THE EVERYDAY AT CiiLOCK CiiLOCK takes enormous pride in making worldleading innovative improvements to window and door components both domestically and internationally. How does the company take customers’ thoughts, dreams and wishes and turn them into superior, technically advanced and commercially viable products? Commercial Director, Simon Jaber, explains. “CiiLOCK has been dedicated to improving efficiency, durability and ease of use of products since 2006,” he begins. “Although prominent in the window and door industry, CiiLOCK spans a wide array of industries from transport to furniture and construction. We have always specialised in the design, engineering and manufacture of high-quality products, from moulded polymer components to locks, handles and rolling systems.” CiiLOCK is first and foremost a design and engineering operation. “Beginning with just two design engineers, we’ve since expanded to an engineering team consisting of more than 20,” says Simon. 22

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Seeing an opportunity in the window and door industry, CiiLOCK decided to make a series of ground-breaking technological improvements. Never a company for understatement, CiiLOCK came out swinging in 2010 with their product line, dubbed ‘The Mother of All Rollers’. “We identified an issue in the sliding door market on a global scale,” Simon recalls. “The rollers were simply not able to tackle the increasing load-bearing requirements being driven by a demand for larger openings and more views. Australia was on the cusp of accepting double-glazed panels as the norm, with architects and consumers alike aiming much bigger – and therefore substantially heavier.” Instead of proposing incremental improvements to existing systems, CiiLOCK sought out the root cause of current sliding door limitations. After extensive study of all rollers on the market, they arrived at an overwhelming conclusion: “The root problem is design, not manufacture.” Simon explains the importance of this insight. “A strategic decision was made not to pursue the traditional route of emulating existing technology – we wished to create something much better that was adaptable to all systems,” he says. “We set out to design ‘The Mother of All Rollers’.” In response, CiiLOCK completely redesigned the roller’s basic operating system. “Most rollers work FENESTRATION AUSTRALIA

WORDS Jill Johnson

ou’ve heard the phrase ‘build a better mousetrap’, but what if this philosophy of improvement was applied to every aspect of design? Fortunately, Melbourne based company CiiLOCK is doing exactly that by taking an engineering-led approach to domestic and commercial design.

MEMBER PROFILE

Windows

on a see-saw design, which balances the load between the two wheels,” Simon explains. “By doing this, these traditional see-saw roller systems create massive bending forces, accelerating the deterioration of the wheels and support members.” CiiLOCK’s engineers began rethinking the roller concept using out-of-the box ideas! “Our original concept stemmed from a classic Roman arch, which are constructed of blocks under compression,” Simon reveals. “Our Mother of All Rollers replicates this superior force distribution by dividing the wheels into two independent blocks that act in opposing directions to balance the load equally. The resultant effect is the elimination of bending forces, instead relying on compressive forces.” So, why is it so important to keep the system in a state of compression? “Most metals and plastics are many times stronger in compression than they are in tension, but more importantly, bending forces multiply the negative effects of any force that is applied,” Simon explains. “Eliminating these bending forces vastly improves strength, and subsequently durability.”

CiiLOCK’s streamlined roller system also results in easier operation. “The success of our two-wheel systems allowed us to enter the next phase by launching the revolutionary three-wheel system,” says Simon. “While these can take much heavier panels, they can also be used in lighter doors. These can benefit substantially by reducing breakaway and sliding resistance, thereby vastly improving ease of operation.” The refinements keep coming. “The three-wheel concept has now advanced to the latest variation of a five-wheel roller system, initially designed for the UK and Europe. Multiple wheels allow us to fit the mechanism into smaller extrusions whilst maintaining full load ratings,” says Simon. The range has already garnered significant acclaim. “We’ve won three awards for the Mother of all Rollers – one from the AWA, another from the Good Design Awards, and a third from Melbourne Design Awards,” Simon points out. “Our rollers are now widely used throughout Australia, in both domestic and commercial projects.” Yet CiiLOCK’s ambitions reach further, with this ambitious Australian company already taking their products to the world. “We’ve been selling our rollers in the UK and Europe for several years, with a full UK branch opening in 2013,” Simon explains. “The Mother of All Rollers has been a flagship product for us, and its success has encouraged us to expand into Europe.” Building on the success of the Mother of All Rollers is the company’s reimagining of another ubiquitous design – the bifold door system. Launched in 2016 under the auspicious title, ‘The Be-All and End-All of Bi-Folds’, CiiLOCK’s bifold hardware range also reimagines tradition. “One of the major differences is in our top-hung attachment system,” says Simon. “Bifolds traditionally use a thread that screws up into the rollers and pivots, but our mechanism simplifies this arrangement by clipping straight into place. This allows for the simplest of installations. “We have also developed new locking systems for bifold doors from the ground up,” Simon continues. “Whilst most systems force the user to remove the key before opening the panels, we sought to give the user the ability to leave the full-size key in the lock without any risk of it scratching or damaging the adjacent door panel when opened. FENESTRATION AUSTRALIA

03 “We developed a system which causes the key and cylinder to retract into the lock when the lock is in the unlocked position, remaining retracted when the door folds up,” explains Simon. “When closing the doors again and moving the handle to lock the panels into place, the key and cylinder pushes back out so that it’s accessible. This unique design allowed us to take out the top Australian Window Association Award in 2015 for the Most Innovative Component.” Many firsts have followed, with the continued and dedicated efforts of a highly creative team. CiiLOCK’s intrepid team is ready and well-equipped to redesign the future. We all look forward to seeing which element of everyday design they turn their hand to revolutionising next. 01 Simon Jaber, Commercial Director, with the award winning ‘Mother of All Rollers’, at the CiiLOCK office and factory in Hallam, Victoria. 02 Titan Bifold Hardware. 03 Titan Twin Point Handle Set. ISSUE 01 AUTUMN 2018

CASE STUDY

Windows

WAYFARER APARTMENTS A NEW WAY OF LIVING IN CANBERRA

FABRICATOR

Taylors Window Supplies Pty Ltd

ARCHITECT

Cox Architecture

BUILDER

GEOCON

SYSTEMS

AWS Series 168 Curtain Wall

AWS Series 626 FrontGLAZE™

AWS Series 704 SlideMASTER™ 01

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FENESTRATION AUSTRALIA

CASE STUDY

Windows

craping the blue Belconnen sky, the 27-storey Wayfarer development is the tallest residential building in the Canberra region. Built on the shores of a placid lakefront, Wayfarer’s dazzling façade, grand entrance, 331 sun-drenched apartments, sweeping views of Canberra, sky lounge entertainment area and rooftop-pool combine to form the pinnacle of sophisticated inner-city living. Developer, GEOCON, is passionate about shaping the future of Canberra. Working closely with Cox Architecture, the vision for Wayfarer was to incorporate all the things we love to live with – sunlight, ventilation and connection to the outdoors. With this in mind, an intricate dance of glass and aluminium was required. The input of fabricator, Taylors Windows, would be pivotal. 100 mm Deep Tubular Sub Head was used to conceal exhaust ventilation ducts, AWS Series 704 Upmarket Commercial Sliding Doors were chosen to cater for high wind and water figures, and door frames include integrated fly doors for a neat and seamless total system. To meet the challenges of Canberra’s demanding climate, the

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building uses Series 626 Double Glazed 150 mm Framing, Series 168 Curtain Wall Double Glazed, awning sashes and Series 52 hinged door panels inlaid into the base framework for a bold, commercial appearance. A major challenge included spanning the slab edge of 22 floors with a run of glass. The solution was a magnificent curtain wall, chosen for its ease of installation, ability to meet the design of a four-sided structural glazed unit and aluminium frame, and to provide the appearance of mostly glass panels. The team’s mission was to make a big statement, leave a legacy and create a marker in the journey of Canberra. By every standard: mission accomplished!

01 Wayfarer Apartments, Belconnen, ACT. PHOTOGRAPHER: Rodrigo Vargas. 02 View over Belconnen from the Wayfarer Apartments. PHOTOGRAPHER: Rodrigo Vargas. 03 AWS Commercial Framing Series 626. 04 AWS Curtain Wall Systems Series 168. 05 AWS Architectural Series 704 SlideMASTER™ Internal Sliding Door.

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CASE STUDY

Windows

SURFSIDE GERALDTON Alspec commercial doors and windows are the perfect solution for the environmental challenges presented by this beautiful coastal location.

eautiful coastal locations present designers and homebuilders with many climate and environmental challenges, such as coping with a highly corrosive environment and windy weather extremes. So it was with this in mind that the designers of ‘Surfside’, located in Geraldton, Western Australia, turned to Alspec’s® range of commercial grade doors and windows to find a combination of products that not only looked good, but would perform well in the demanding environment. While in a non-cyclonic area, the site was classified as an ‘N4’ site in terms of window wind performance standards. The standard required the home to include windows and doors which could withstand gusts of winds up to 50 metres per second. To meet this criteria, Alspec’s® ProGlide® sliding doors, McArthur window framing system and Air-Flo® Glass louvre system were all selected for the final build. ProGlide® sliding doors are designed with Australia’s extremes of climate in mind. They are an incredibly durable product due to their heavy-duty aluminium profile and can be used across expansive openings. Thanks to the variety of sash and glazing options, the versatile ProGlide® doors were easily able to be tailored to suit the unique Surfside build. They will more than cope with the windy extremes experienced in Geraldton, and their flush gutter sills (with incorporated stainless steel grates) will ensure efficient drainage of any surface water when it rains. In such a stunning location, the floor-to-ceiling capacity of the ProGlide® doors was also an important feature, enabling the new occupants to fully

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FENESTRATION AUSTRALIA

CASE STUDY

Windows

appreciate the stunning views, whether doors are opened or closed. They also utilised the ‘post free’ corner option for sliding doors exiting the main living area, providing a seamless integration to the outdoor living spaces. With large expanses of glass to be installed throughout, the client took advantage of the special attributes of Alspec’s® McArthur centre pocket glazing system. In the centre pocket system, the glass slides into the ‘pocket’ provided by the aluminium frame, resulting in glazing beads only being needed on one horizontal side. While architects like the system because of the resulting clean look, the pocketed system is perfect for withstanding high wind loads such as that found in Geraldton.

ARCHITECT

Todd West, Habitat Drafting

FABRICATOR

Glass Co WA

BUILDER

Crothers Construction

SYSTEMS

ProGlide® High Performance Sliding Door

McArthur 150 mm Centre Pocket Framing

Air-Flo® Louvre Framing

To make the most of natural cooling and ventilation, Alspec’s® Air-Flo® Glass louvre systems were installed in combination with Breezway Louvre Windows. This product combination has been deemed suitable for use in cyclonic regions so are more than capable of coping with the demands of the Geraldton location. Louvre systems are a practical solution as they maximise natural cooling and ventilation without compromising light or views. In addition, they satisfy Building Code of Australian window restriction requirements, and can also be paired with security and fly screen options, including Invisi-Gard® and KidScreen® products if required. By combining three of Alspec’s® high performance and stylish products, the owners of Surfside have achieved a practical family home, built with durable materials able to withstand the potential climate extremes, while making the most of this stunning seaside location. FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

TECHNICAL

Windows

AS/NZS 4666 & DRAINAGE OF INSULATED GLASS UNITS

RUSSELL HARRIS Technical Manager, Australian Window Association

nsulating Glass Units (IGUs) are becoming an increasingly popular choice among Australian consumers for improved energy efficiency and the other benefits these glazing systems offer. AS/NZS 4666 Insulating Glass Units is referenced by AS 1288 and provides principles and test methods intended to improve the longevity of these units in the field. It does not preclude the use of patented or proprietary systems or other methods or systems of glazing, provided that the alternative method or system can be demonstrated to satisfy the requirements for correctly supporting the IGU within the frame or glazing system. Examples include testing to AS 2047 or NZS 4211.

LIFE EXPECTANCY An IGU consists of two or more glass panes separated by a spacer and sealed to prevent moist outside air from entering the unit. To prevent condensation forming, the spacers are typically filled with or contain a desiccant to remove moisture trapped in the gas space during manufacturing. The edge seal of an IGU is particularly important to its long-term performance and the life span of IGUs may be significantly reduced and manufacturer’s warranties against seal failure may be invalidated if they are installed incorrectly.

IGUs must prevent the edge seal from being in prolonged contact with moisture and the adverse effects of weathering and solar radiation. Materials used must also be compatible with the edge seal.

01 Double Glazed Insulated Glass Unit.

Installation of IGUs must prevent the edge seal of the unit being in prolonged contact with moisture. If water is trapped against the edge seal of a unit for a long period it may result in failure of the adhesive bond between the sealant and the glass, allowing moisture (water, water vapour, or both) to penetrate the edge seal leading to condensation on the glass surface within the cavity. The edge seal of the IGU must be protected from the adverse effects of weathering and solar radiation. The edge seal on most units can degrade if exposed to the sun or ultra-violet light. It is important to ensure that rebates and frame systems fully cover and adequately protect the edge seal. The two most common edge seal types are Polysulfide and Silicone. Polysulfide is used by most manufacturers but is more vulnerable to UV breakdown if left exposed. It is therefore recommended that Silicone seals are used where edge seals may be exposed. Materials used in the installation of IGUs must be compatible with the edge seal. The compatibility of materials is essential to the long-term performance of any glazing installation. Chemical reactions from physical contact or close proximity exposure to incompatible materials can occur. Sealants and gaskets installed in glazing areas must be compatible with the fabricated product as well as with the other materials used in the glazing operation. A list of compatible sealants should be available from the IGU supplier. These materials include: • Glazing sealant • Gaskets • Glazing tapes • Wedges and channels

FUNDAMENTAL PRINCIPLES AS/NZS 4666 describes several fundamental principles for the correct glazing of IGUs. Compliance with AS/NZS 4666 requires that: FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

• Insulating glass sealants • Interlayers • Setting blocks • Structural silicone sealant 29

TECHNICAL

Windows

Roll-in Wedge

Glass Snap-in Bead

Backing Tape

Drainage Slots

Setting Block Frame Extrusion

02 Drained Glazing Method: Wedge NOTE: There are many variants to drained glazing systems. This example is for illustrative purposes only.

Glass

External Seal Internal Seal

Setting Block

Glazing Bead

Timber Frame Bedding Seal

03 Solid Bedding Glazing Method: Timber NOTE: Timber size and sections may vary. This example is for illustrative purposes only.

• Applied films

any water that penetrates as far as the edge seal is soon removed by drainage of the rebate area.

• Cleaning materials • Sash joinery sealant • Timber preservative treatments

The use of open cell foam, or timber blocks that absorb moisture and hold it against the edge sealant, should be avoided.

MOISTURE ATTACK

Glazing methods for IGUs generally fall into two groups:

In most glazing systems, a small amount of moisture can penetrate to the rebate area, either through or around the glazing system, or though frame joints into the glazing system from a variety of sources, most typically from rainwater, window cleaning, or condensation.

• Drained methods, including pressure-equalised systems.

Water that becomes trapped in the glazing rebate for long periods of time may permeate the edge seal. It is important that glazing systems provide adequate protection and suitable drainage of the glazing rebate and edge seal of the IGU, either by preventing access of water to the seal or by ensuring that 30

• Non-drained or solid bedding methods. Drained methods are based on the principle that some water may penetrate the glazing space and, while this is usually kept to a minimum, provision is made in the design of the frame to ensure that any water that does penetrate is removed by drainage and ventilation. An example is shown in Figure 2. Non-drained or solid bedding methods protect the seal of the unit by embedding the edge in a compound or sealant to

ISSUE 01 AUTUMN 2018

FENESTRATION AUSTRALIA

TECHNICAL

Windows

NOTES: 1. To ensure good performance at all times, all external junctions of glass and frame must be effectively sealed against the penetration of water. 2. IGUs must be installed so that the entrapment of water in the frame in the proximity of the edge is prevented, by either ensuring the edge seal is completely embedded in a good quality compatible sealant, or by providing adequate drainage and ventilation to the edge seal. 3. Timber, where in contact with glazing compounds, must be completely sealed with an appropriate sealant.

prevent ingress of moisture. It should be noted, however, that these methods are heavily reliant on the workmanship of the application and the durability of the sealant to prevent the creation of cavities which may allow water to become trapped. Non drained systems need to ensure the undersides of beads and rebates are sealed off from all moisture for the lifetime of the window, or at least the warranty period of the IGU which is usually 10 years.

EDGE CLEARANCES, LOCATION BLOCKS AND SETTING BLOCKS

W/4

W/4 Width (W)

04 Setting Block Position for Fixed Lights.

IGUs should be centrally located in the opening with a minimum of 3 mm clearance at the head and jambs for smaller units, such as those common in domestic applications, and a minimum of 5 mm for panes greater than 2 m in height that are typically found in doors and in commercial applications.

Location Block

W/8

IGUs must be installed with the bottom edge resting on two full-width setting blocks. Setting blocks should be a minimum of 3 mm in height for non-drained systems and 6 mm in height for drained systems and be made from non-absorbent, resilient neoprene, santoprene, EPDM or other as recommended by the IGU manufacture, with a hardness of 85 ± 5 Shore A durometer. Setting Blocks should be 3 mm wider than the IGU that it supports and at least 25 mm per square metre of glass area and not less than 50 mm long. Setting blocks should be positioned one-quarter of the width (W/4) from the glass edge, or alternatively with the edge of the setting block one-eighth of the width (W/8) or 150 mm from the edge, whichever is the greater. Location blocks must be used opposite each other on each side of the IGU to maintain clearance and to prevent movement during sash operation and under wind pressure. Location blocks should be suitable for the respective clearances allowed (ie. minimum 3 mm thick for small panes and 6 mm thick for larger commercial applications) and made from non-absorbent, resilient neoprene, santoprene, EPDM or other as recommended by the IGU manufacturer, with a hardness of 65 ± 5 Shore A durometer. The length of the location block should be not less than 25 mm.

W 8

Setting Block Width (W)

05 Setting and Location Block Positions for Casement or Hinged Door.

FURTHER INFORMATION This editorial was originally published as an AWA Key Message and is intended to provide an overview of the requirements for drainage and edge protection of IGU as provided by AS/NZS 4666. It is not a comprehensive specification and should be read in conjunction with the standard. For further information, please refer to: • AWA Guide to Glass and Glazing. Download from www.awa.org.au • Insulating Glass Manufacturers Alliance: www.igmaonline.org • Email questions to tecnical@awa.org.au FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

Windows

ENERGY

IMAGE Shutterstock.com

HIGH PERFORMANCE GLAZING MORE THAN JUST SOMETHING TO SEE THROUGH

ingle glazed clear float glass, in both its standard and safety glass forms, has long been the default window and door glass for a large number of Australian homes - providing excellent visibility and clarity as well as a level of protection from both the effects of the external environment and, where relevant, human impact. Unfortunately, single glazed clear float glass offers little in terms of its ability to passively manage the amount of heat gain allowed into a building, the level of heat loss escaping from the building and, ultimately, the associated level of comfort enjoyed by the buildings’ occupiers.

WORDS Paul Cocker

With pressure coming from a broad range of sources highlighting the environmental effects of poor energy management, combined with rapidly increasing energy prices and an awareness amongst homeowners regarding the need to reduce levels of energy consumption, a focus on improving the levels of energy efficiency associated with the glazed elements of the building fabric has emerged.

window types has extended dramatically in a relatively short space of time. Whilst options are still limited (when compared to the UK, Europe and North America in particular), never before in Australia has there been such a wide choice of high performance window systems available utilising thermally broken aluminium, timber or uPVC framing, which, when glazed with high performing IGUs, such as FGI OptEma™ or OptEma™ Plus, not only offer different aesthetic and improved energy efficiency performance options, but a range of value adding benefits including: • Significant improvement to the available level of comfort for the buildings’ occupiers by passively balancing optimum levels of light transmission with managed levels of heat transfer into and out of the building through the glazed elements. • Reduced reliance on artificial cooling/heating. • Reduced energy consumption and its associated costs. • Equalisation of internal temperatures.

Whilst a number of actions can influence a beneficial reduction in both heat loss and heat gain, one of the most value adding and effective changes that property owners can make, either during the specification/construction process or as part of a retrofit, is improving the performance of their overall glazing system.

• Increased room space by the elimination of ‘downdraughts’ adjacent to windows.

Supporting and helping to drive this change has been the availability and increasing adoption of high performing Low Emissivity based Insulated Glass Units (IGUs), for example FGI OptEma™ and OptEma™ Plus, which can offer significant energy efficiency improvements and a range of inherent benefits over both single glazed and standard clear glazed IGU products. The benefits that improved warm edge IGU spacer technology, for example FGI OptEseal®, can also offer in enhancing overall performance characteristics and energy efficiency levels is becoming increasingly recognised.

• Significant improvements in the levels of noise control and air leakage.

The performance enhancements associated with Low Emissivity glass based IGUs are not the complete story however. With ‘whole of window’ (glass + frame) performance characteristics a pre-requisite and, as the number of window systems being assessed and published through WERS as alternative performance based solutions rapidly increases, the range of overall energy efficiency performance attributed to different FENESTRATION AUSTRALIA

• Dramatic reduction in the opportunities where condensation can form, minimising the opportunities for mould growth and associated bacteria, improving health and reducing maintenance.

Changes to the National Construction Code are planned in both the commercial and residential segments in 2019 and 2022 respectively, where the energy efficiency performance stringency requirements for glazing will be further increased. When combined with the increased traction of concepts such as the ‘fabric first’ design approach, a developing awareness of the overall value that high performance glazing can offer, a focus on product development, performance innovation and new product availability from the glass and glazing industry, it is becoming widely recognised that the move towards the normalisation of high performance glazing in Australia is quickly gathering momentum. Paul Cocker is the Group Business Development Manager for Flat Glass Industries (FGI) www.flatglass.com.au

ISSUE 01 AUTUMN 2018

AWA Industry Forums 2018

Whether you manage your own business, work in management, sales, operations, customer service or any area within the window industry, participation in a 2018 Industry Forum will enhance your knowledge and professional skills.

Western Australia Perth: Friday, 11 May 2018 New South Wales Sydney: Thursday, 7 June 2018 South Australia Adelaide: Thursday, 14 June 2018

For more information and to register, visit www.awa.org.au/events/category/industry-forums

Victoria Melbourne: Thursday, 21 June 2018

ASK THE EXPERT

Windows

BREAKING DOWN LOW-EMISSIVITY GLASS COATINGS

01 Use of single glazed Low-E, LoE-i89, achieved a 6 star energy rating for this home.

MICHAEL GLEESON General Manager, Glassworks (Aust.)

ow-emissivity (Low-E) glass comes in so many variations to suit different budgets and window performance requirements that it can be difficult to get your head around at times. Then there are different types of coatings with different glazing requirements and performance factors within the Low-E space. General Manager of Glassworks, Michael Gleeson, gives a rundown on the main coatings and glazing options that best suit Australian conditions.

Interior

4 3

To briefly recap, low-emissivity coatings essentially work by interacting with radiation in the two regions that windows are exposed to. The first being the solar region (short wavelength radiation emitted from the sun) and the other being the room temperature region (long wavelength radiation).

2 1

UNDERSTANDING THE TYPES OF COATINGS The two main coating categories are Magnetron Sputtered Coating and Pyrolytic Coating. The main difference being that the Low-E Magnetron Sputtered Coating (also known as a Soft Coat or Sputter Coat) is designed to go inside the unit and therefore double-glazed in an Insulated Glass Unit (IGU). This type of coating cannot be exposed and generally performs better than Pyrolytic in terms of solar control and the reduction of heat transfer through the window (low U-Value). FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

Exterior

02 Designation of IGU glass surfaces. Low-E coatings can only be applied to Surfaces 2, 3 or 4.

ASK THE EXPERT

Windows

03 RACV Torquay uses LoE-366 clear double glazing.

Pyrolytic Coatings (also known as Hard Coat or Room Side Coat) on the other hand are tough enough to be exposed and can be left monolithic (single glazed), although they perform better when double-glazed. These coatings generally offer less solar control as they are designed to reflect indoor heat back inside the room, lowering the U-Value.

INTERPRETING THEIR PERFORMANCE Within these main coating categories are different options to best suit different climates, building elevations and environmental requirements. Many are designed to slow heat transfer and maintain a near constant internal temperature, thereby reducing airconditioning loads. Whilst others minimise heat loss and capitalise on the winter sun in order to reduce heating loads, some even balance both. So it really depends on what the building is battling with – glare, heat gain, cold or extreme temperature fluctuations, which dictates the most suitable Low-E unit. The best way to tell is from the Visible Light Transmission (VLT), U-Value and Solar Heat Gain Coefficient (SHGC) scores. VLT is self-explanatory, U-Value expresses the heat transfer rates and SHGC is the total amount of energy from the sun getting through the window. The lower the U-Value the better the insulation. The lower the SHGC the more effective the window is at blocking energy from the sun. Whereas, the higher the SHGC, the more effective the window is at collecting solar heat during winter (known as passive solar). Michael’s tip is to look out for the VLT versus SHGC. “A low SHGC with a high VLT means the light comes in while reducing heat from the sun at the same time. Although, it should be the building’s climate, 36

ISSUE 01 AUTUMN 2018

orientation, and external shading which determine the optimal SHGC for a window, door, or skylight,” he explains.

HOW THE DIFFERENT COATINGS WORK Given the complexity of the different coatings in various possible combinations in an IGU, it is handy to know how the Low-E coatings work and how they should be glazed to ensure they perform exactly as intended. 1. LOW-E MAGNETRON SPUTTERED COATINGS As a Magnetron Coating must go inside the unit, it is always incorporated into an IGU on surface 2 or 3. For warmer climates, more common in Australia, the coating should go on the surface facing the outside pane (surface 2) so it can absorb solar radiation and reflect it back outside. In the less common colder climates, it may go on the surface facing the room (surface 3) so it can absorb the heat and reradiate it back inside. Most Magnetron Coated Low-E glasses perform better and give a better appearance when coated on surface 2 rather than surface 3 – though this isn’t a common requirement in Australia. The exception to this would be a super clear Low-E Magnetron Coating like Viridian Lightbridge™ or Pilkington Optitherm®, which can be coated on surface 2 or 3, depending on the climate. Other examples of traditional Low-E Magnetron Sputtered Coatings are Viridian PerformaTech™, Vitro Solarban® 70, Guardian SunGuard® SNX as well as Cardinal LoE3-366® and LoE3-340® processed by Glassworks in Australia - with the superscript '3' referring to an invisible triple layer of silver. These coatings are each specially designed to perform FENESTRATION AUSTRALIA

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in different conditions with a common benefit of excellent thermal control. Talking specifically about how some of his own products differ, Michael explains that Optitherm is a clearer Low-E with great visibility and insulation, while LoE3-366 is designed to balance thermal control and visibility in hot and cold climates and is therefore suited for both residential and commercial windows where temperatures fluctuate. He describes LoE3-340 as a solar-blocking Low-E for commercial buildings battling with heat gain. “As it achieves a Solar Heat Gain figure of just 0.18, LoE-340 can be used for western elevations without blinds or overhangs,” Michael adds. 2. LOW-E PYROLYTIC COATINGS Pyrolytic Coatings (also known as Hard Coat or Room Side Coat) is a single layer vapour deposit that is fired on at high temperatures during the float glass process and is tough enough to be exposed internally and used on surface 2 of a monolithic window or surface 4 of a double glazed IGU. It is not a room-side only coating as it can be incorporated in an IGU on surface 2 or 3, even performing far better this way. The most well-known examples of Pyrolitic Coatings are Viridian EnergyTech™, Pilkington Energy Advantage™ and AGC Planibel G. The advantages of a Pyrolytic Coating is that it is more durable, versatile and easy to handle with the disadvantages being that it offers less solar control on clear glass than many Low-E Magnetron Coatings and has a higher comparative U-Value when in an IGU. One exception of a Low-E coating tough enough to be exposed is an Indium Tin Oxide Coating (ITO). An ITO is technically a Magnetron Sputtered Coating but as it is not silver based like other Low-E Magnetron Coatings, it too can go on the interior surface of a window (surface 2). This means it doesn't necessarily have to be double-glazed - even though it performs better as a double glazed unit and, of course, better again when combined with other Low-E Magnetron Coatings on surface 2 of an IGU.

An example of this is Cardinal LoE-i89®, processed locally by Glassworks. Michael states that because Sputtered Coatings are generally thinner and smoother they are often clearer. “We specifically introduced LoE-i89 to the Australian market to fulfil this need for a high performing single glazed clear product without the haze,” he says.

RECOMMENDED IGU COMBINATIONS In essence, to ensure a building performs at its absolute peak, a monolithic option wouldn’t be recommended. However, it can be a good entry-level option if the client budget is limited. To achieve superior window performance, a combination of a room side coating on surface 4 and the best sputtered Low-E coating on surface 2 of a double glazed IGU would be used. Combining LoE3-366 and LoE-i89 in such a makeup - 6mm LoE366/12mm Argon/6mm LoE-i89, results in a VLT of 63 per cent, an SHGC of 0.27 and an unprecedented U-Value of 1.1 and is therefore highly recommended for western elevations or windows generally receiving the most sun. A ‘good, better, ultimate’ scenario could look something like this: The ‘good’ representing a monolithic Pyrolytic ITO Low-E, the ‘better’ being a double glazed IGU with a Low-E Magnetron Sputter Coating on surface 2 or 3, and the ‘ultimate’ a double glazed IGU with a Low-E Magnetron Sputter Coating on surface 2 plus a Low-E Pyrolytic or ITO coating on surface 4. Another option to lower the overall project cost, without severely impacting performance, is to pick and choose which windows warrant the added expense of the best IGU combination and which are protected by shade and less likely to need it. 01 IMAGE: Aspect 11. 02 ILLUSTRATION: Shutterstock. 03 IMAGE: Glassworks. 04 ILLUSTRATION: Stephanie Grigg.

Good

Single-Glazed Low E

Ultimate

Double-Glazed Low E

Double-Glazed Double Low E

04 Comparative Energy Performance of Glazing Types

Michael Gleeson has over 30 years experience in the glass and glazing industry - starting with Yenken Sandy Glass in 1981, moving to T&K Glass, and then to O’Brien Glass. Spending the largest portion of his career at Pilkington from the early 90s, transitioning from sales to management. In 2007, he cofounded Glassworks (Aust.), an expanding glass processing operation that invests in the best machinery and leverages overseas relationships to bring the most advanced glass technologies and innovations to the Australian market using Michaels’ in-depth local market knowledge to adapt them accordingly.

FENESTRATION AUSTRALIA

ISSUE 01 AUTUMN 2018

WORKPLACE HEALTH & SAFETY

Windows

SAFETY ALERT

UNPACKING GLASS SHEETS

3°-5°

his safety alert from Safe Work NSW was issued on 15 January, 2018, to remind people who handle packs of glass sheets not to rely on the packaging to support the contents when the package is being lifted or opened.

BACKGROUND In December 2016, a glazier suffered fatal crush injuries while using an overhead crane to move packaged sheets of glass. Whilst suspended slightly above an A-frame rack by the timber packaging, the vertical steel straps were cut to remove the bottom plywood sheet in preparation for lowering the pack onto the A-frame and unpacking the glass. Failure of the packaging resulted in the glass falling and toppling, fatally injuring the glazier. An increasing number of products are being received from overseas where the methods and quality of packaging may vary considerably.

ACTION REQUIRED Consult with your supplier regarding the design and construction of the packaging. Obtain information on whether the packaging has been designed and constructed to support its contents, and how the packs should be lifted and opened. When lifting packaged sheets of glass: • Don’t assume the packaging will support the contents. • Only use lifting points on the packaging that are specifically designed for lifting purposes and are rated to support the weight of the glass and all packaging. Lifting points must only be used when the packaging has been specifically designed and constructed to support the contents. • In the absence of specified lifting points, use slinging techniques that do not rely on the packaging to support the contents. 38

90°

01 Diagram of an A-frame for storing glass.

• Always inspect the packaging for signs of weakness or damage prior to all lifts. • Ensure the work area is appropriate to perform the work – it should be even, well maintained and of sufficient space without obstacles, allowing workers and mechanical handling equipment space to move freely. • Keep suspended loads as close to the ground as practical. • Ensure no-one is working under a suspended load, including any potential fall zone. When opening packaged sheets of glass: • Ensure the packaging is opened by workers trained in the safe handling and unpacking of the contents. • Don’t open packaging while the load is suspended (i.e. the packaging should be fully supported on an A-frame or similarly designed structure before any straps are cut).

ADDITIONAL CONSIDERATIONS When storing and handling glass: • Ensure glass sheets, or packages of glass sheets, are stored on their edge with a three to five degree (3° - 5°) lean (four degrees (4°) is optimum), and on a suitable 90° A-frame or similarly designed structure as shown in image 01 above. • Ensure that the rack is constructed to support the weight evenly and is load rated. Do not exceed the safe working load of the racking. • Ensure that the racking is stable and of appropriate weight, shape and size to support packaging and glass sheets, and to allow for the safe removal of packaging. • Ensure the racking is regularly inspected for damage.

• Packs of glass sheets should be restrained prior to any straps being cut.

• Ensure appropriate restraints with fasteners are used to store packs and glass sheets. Ensure the restraints and fasteners used allow singular glass sheets to be removed while simultaneously restraining other sheets.

• Where it is not reasonably practicable to restrain packs, stand at the end, rather than in front, of the sheets when removing the straps or packaging.

• Ensure that there is space between the ground and the racking to allow packs or glass sheets to be removed with mechanical lifting equipment.

FURTHER INFORMATION The Safe Work NSW Glass and Glazing webpage contains more information on hazards and risks when working with glass, plus a video on storing and handling glass sheets. The Safe Work NSW Guide for Unpacking Shipping Containers contains detailed information about hazards and control measures when unpacking shipping containers. Visit www.safework.nsw.gov.au ISSUE 01 AUTUMN 2018

FENESTRATION AUSTRALIA

Windows

Neat® easy-clean coating technology Glassworks' LoE3-366®, LoE3-340® and LoE-i89® all come standard with Neat® technology - an easy-clean coating which harnesses the sun’s rays to loosen dirt so the rain can wash it away. This is thanks to the titanium dioxide layer which reacts chemically with the sun’s UV rays and causes the organic materials on the glass to decompose and rinse away with the rain, and a silicon dioxide layer which makes it ultra smooth, allowing water to evaporate quickly to reduce water spotting. The water literally beads off without leaving streaks.

Less window cleaning with Neat® easy-clean coating.

They are the only low-E of their kind to offer this added technology - so you can enjoy maximum comfort plus the added convenience and cost benefits of less window cleaning.

info@glassworksaust.com | glassworksaust.com

T +61 3 8788 5888 F +61 3 8788 5899

8A Kitchen Rd Dandenong South 3175

ISSUE 01 AUTUMN 2018

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NEWS

IMAGE Western Window Systems

Windows

ANTHONY INNOVATIONS WINS NAHB GLOBAL INNOVATION AWARD

nthony Innovations has been confirmed as the winner of the National Association of Home Builders (NAHB) 2017 Global Innovation Awards for its QUADZilla™ Sliding Door Roller. The Award was announced at the NAHB International Builders’ Show (IBS) in Orlando, Florida, on 10 January. The NAHB Global Innovation Awards recognise cutting-edge products and marketing approaches based on their innovation, functionality, good design, user experience, sustainability and uniqueness. This new sliding door roller gives window and door fabricators and system designers the ability to build larger sliding panels with reduced rolling resistance, achieving smoother and quieter operation. Its advanced thrust bearing design incorporated into the adjustment mechanism allows unaided hand adjustment to a panel weight of 590 kg. This enables straight-forward and cost effective on-site adjustment and serviceability.

“We have worked closely with Western Windows, our valued OEM partner based in Arizona, to design and develop the QUADZilla™ Door Roller to help move some seriously large panels while still presenting a great performing door to the market. This roller is now available to the US market. 2018 will hold further collaborations with window and door manufacturers and more advancements from Anthony Innovations for the American and international markets.” “We are pleased to have worked with Anthony Innovations on this awardwinning component for our new 7600 multi-slide door,” said Cameron Wyatt, Vice President of Design & Supply Chain. “Their high-quality hardware items, great

Awards recognise the global homebuilding industry’s most innovative products.

service and good support set them apart from others in this industry. For these reasons, we chose them as key partners for our new door system which needed to be strong (DP50), green (1.7 U-Value) and of an extremely large size at 4500 mm in height. With its load ratings and roller performance, the QUADZilla™ Door Roller allowed for our massive panels to move with ease. The low profile of the QUADZilla™ Door Roller allows the bottom rail to be narrow, achieving lowextrusion sightlines and energy ratings. This was clearly an example of two great companies working together to solve design problems and make something great together.”

The QUADZilla™ Door Roller is designed to suit existing standard rail profiles for large doors in high-spec residential and commercial applications. The all stainlesssteel composition provides the ultimate performance and corrosion resistance. “We are excited to receive the Award, and humbled to have been finalists alongside other great innovations,” said David King, Export Manager, Anthony Innovations. FENESTRATION AUSTRALIA

To learn more about Anthony Innovations, visit www.anthonyinnovations.com.au ISSUE 01 AUTUMN 2018

NEWS

Windows

SOFT TECH APPOINTMENT OF APAC ACCOUNT MANAGER, ADAM KISS

oft Tech has appointed Adam Kiss to the role of Account Manager for the Asia Pacific (APAC) region. The role was created due to strong business growth experienced over the past 12 months. Based in Sydney, Adam will be responsible for the development of client relationships and ensuring their experience with Soft Tech is second to none. Adam has over 30 years experience in business development in the fenestration and construction industries. “Adam’s business development experience makes him a great fit for our company and the team. His knowledge and proven track record will help us

continue to build our presence,” said Anne Coulter, CEO, Soft Tech. “I’m excited to be taking on the role at Soft Tech to continue guiding and supporting Australian businesses with their aspirations of growth and profitability. I look forward to showing clients how to increase their capacity and create efficiencies in their business,” said Adam. Adam is involved in martial arts with his two sons and enjoys boating and motorcycling. Connect with Adam Kiss via LinkedIn or via email adamk@stgroup.com. For more information about Soft Tech go to www.stgroup.com

CONGRATULATIONS TO OUR FENESTRATION DIPLOMA GRADUATES

ongratulations to our recent FenestrationDIPLOMA™ recipients: Vladimir Alter from Orion Aluminium, James Whitehouse from Capral Aluminium, and Lucy Howells from Architectural Window Systems. The FenestrationDIPLOMA™ and FenestrationMASTER™ programs have been developed by the Australian Window Association (AWA) to provide a pathway for recognition of both knowledge and industry involvement of members. These are individual programs that provide training in all aspects of the industry.

01 Vladimir Alter from Orion Aluminium (left) was presented with his Fenestration Diploma by Dorothy Anania, AWA (right). 02 James Whitehouse from Capral Aluminium (left) was presented with his Fenestration Diploma by Roy Loftus, AWA Board Member (right). 03 Tracey Gramlick, AWA Executive Director & CEO, presented Lucy Howells of Architectural Window Systems (right) with her Fenestration Diploma.

The FenestrationDIPLOMA™ is the first step in the recognition process with progress to FenestrationMASTER™, the ultimate accolade of the fenestration industry. You may already be close to qualifying. Contact the AWA now. For more information or to register your interest, contact visit www.awa.org.au/events/category/fenestration-diploma or contact training@awa.org.au 42

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FENESTRATION AUSTRALIA

PRODUCTS

Windows

A WINNER ON THE TRACK AGAINST ROLLING RESISTANCE

o serve the aspiring requirements of the Australian window and door manufacturers, the TraXtar door roller is designed with three main functional criteria in mind. Each roller carries a load capacity of 150 kg, making it possible for systems distributors and manufacturers to build panels weighing up to 300 kg. It fits within existing rail envelopes, making upgrades easy and can reduce rolling resistance by up to 35 per cent, based on the latest testing data. “The inspiration for TraXtar came from listening to fabricators’ and installers’ concerns on rolling resistance and load carrying capacity,” said Ben Anthony, Managing Director, Anthony Innovations. “Excessive resistive force in many sliding doors is a common complaint from the market. Door panels are becoming larger, double glazing more prevalent and seals are being applied to larger surface areas. This increases the weight these rollers have to support and brings with it the challenge of increased rolling resistance which was not being adequately satisfied by other rollers in the market until now.” TraXtar was developed in collaboration with some of Anthony Innovations’ major partners including Alspec, Capral, Darley

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and G.James. “Our partners were critical in the design, evaluation and feedback of the product development cycle,” said Mark Lance, Engineering Manager, Anthony Innovations. “We used the latest prototyping technology to test our product in a virtual environment and refine the design. We then tested the physical prototype on large doors provided by our partners, who were involved in the feedback and evaluation. In doing so, we were able to set targets and understand the resistive forces from a system perspective.” Resistive force testing conducted showed that this roller is twice as efficient as other rollers on the market. The result is a roller that improves door and window systems, and gives system manufacturers and architects the confidence to overcome designs and specification limitations imposed by rolling resistance. Anthony Innovations’ partners in the US were also valuable in providing insight into the production of TraXtar for the Australian market. “In the US we have collaborated with customers, actively making them part of the solution process,” said David King, Export

ISSUE 01 AUTUMN 2018

Manager, Anthony Innovations. “This has increased our speed-to-market and we applied the same formula for the development of the TraXtar.” Testament to their work in the US, Anthony Innovations were awarded the National Association of Home Builders Global Award for Innovation in January 2018. The Award recognises businesses with the most cutting-edge and advanced product offerings based on their innovation, functionality and good design. The design and engineering team in Australia has worked closely with the production team at the Anthony Innovations purpose-built manufacturing plant in China. Here they commissioned tooling, assembly equipment and production, which were carried out to the same standard procedures used in Melbourne. TraXtar fits most generic systems and the engineering team will work with customers for specific needs. For orders or to discuss specific requirements, contact Anthony Innovations on 03 9460 1166 or TraXtar@anthonygroup.net

PRODUCTS

Windows

INTRODUCING DORIC VENTUS LOUVRES

oric is proud to announce the launch of the Ventus Louvres range, a natural extension of their window system hardware range. Doric’s goal is to provide customers with the best possible product and service. Doric asked system suppliers, fabricators and architects what they were looking for in a louvre, with the three most important factors including high quality, performance and value for money. As a product offering, the Ventus Louvre provides customers with choice as well as ease to specify, order, stock and install.

Doric are especially proud of how easily the Ventus Louvre can be universally integrated into any existing louvre system, or retrofit where louvres are already installed. This provides customers with choice.

COMPLIANCE AND TESTING

DJS Qualicoaters are proud to announce the impending installation an ezy Powder on Powder wood effect machine. ezy is an innovative system that obtains a wood effect using a powder on powder process and ensures a realistic looking, high definition, highly appealing and high quality product. This cutting edge technology allows us to capture the tones and contrasts of wood and apply them to aluminium doors, windows, louvres and privacy screens, giving a sense of the warmth and beauty of wood. ezy HD2 uses superdurable polyester powder, that meets AAMA2604 standards, in the coating process which guarantees an excellent resistance to UV radiation and extreme weather and is suitable for use in coastal and tropical environments. ezy Core Ten, designed to mimic the weathered steel look, is also available.

Are Your Energy Costs Through The Roof?

Ventus Louvres, in various sizes, have been rigorously tested in NATA accredited facilities with great results. Doric have seen some customer’s frames with Ventus Louvre galleries not only meet AS 4420 and AS 2047, but they have been fully functional and intact after an ultimate pressure test. This is a great testament to the integrity HOW VENTUS of the Ventus Louvre and its already helped save over $100,000 LOUVRESMake AREit Cheaper has design.

80% of businesses pay too much for electricity!

Are Your Energy Costs Through The Roof?

DIFFERENT for AWA & NSSA members in the last two years - with business savings of $1,200 OF per annum. AVAILABILITY The Ventus average Louvre is different to others in the marketplace. VENTUS LOUVRES For instance, with glass Get a the FREE comparison see how much we could Ventusto Louvres are available deduction for daylight save you. now in Australia and New opening being -66 mm and Zealand. As an industry different aesthetics, Ventus supplier, Doric Call us now on 02 8880 1471 ORaim to provide doesn’t require customers to great products, the best order fixed Upload blade extensions your energycustomer bill via bit.ly/micawa service and excellent (as Ventus can be docked to project support. As an the opening size as required). alternateive to other louvres, This is a great feature for Ventus Louvre galleries will fabricators who don’t make pleasantly surprise. stock size windows. The Ventus Louvre is designed to reduce inventory - enabling a standard gallery to be trimmed to suit openings, so blade extensions aren’t required. The patented Contact Block in the clip helps with water performance. Venus Louvres also don’t have screw hold fixings which provides a better aesthetic and also reduces the potential of leaks. 44

80% of businesses pay too much for electricity! Make it Cheaper has already helped save over $100,000 for AWA & NSSA members in the last two years - with average business savings of $1,200 per annum. Get a FREE comparison to see how much we could save you. Call us now on 02 8880 1471 OR Upload your energy bill via bit.ly/micawa

Call your Doric sales representative now on 1300 132 389 or visit www.doric.com.au ISSUE 01 AUTUMN 2018

FENESTRATION AUSTRALIA