FENESTRATION AUSTRALIA MAGAZINE
PRODUCTIVITY
AWA ANNIVERSARY
TECHNOLOGY USED BY THE WINDOW & DOOR INDUSTRY
CELEBRATING 30 YEARS OF THE AUSTRALIAN WINDOW ASSOCIATION
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NSSA DEVELOPMENT FUND MEMBER PROFILE MESHTEC
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ISSUE 03 SPRING 2018
MEET THE NSSA BOARD GET TO KNOW YOUR ELECTED REPRESENTATIVES
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CONTENTS
EDITOR’S NOTE:
OUR BIGGEST ISSUE EVER
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elcome to the spring edition of Fenestration Australia Magazine. We have a bumper edition for you this quarter, with more member content than ever before.
ISSUE 03 SPRING 2018
In our Editorial section, Soft Tech analyses the results of their recent study into technology and software used by the fenestration industry; Bryan Pickard explains the differing legislative approaches to product compliance across jurisdictions; Geordan Murray urges a discussion on an Australian strategy for population growth; David Esler continues his series on sales managers; Maureen Kyne looks at industrial manslaughter legislation, and Kate Liptrot discusses techniques for successful change management and business innovation.
04 EDITOR’S NOTE 06 WORDS FROM YOUR ASSOCIATIONS NIGEL CHALK TRACEY GRAMLICK MICHAEL HENRY
09 EDITORIAL
Our Windows section opens with a feature celebrating 30 years of the Australian Window Association, with snapshots of key milestones and highlights of member involvement through the years. What are your memories of the Association over the years? The AWA members profiled in this issue are manufacturer, Unique Window Services, and lock supplier, Archie Hardware. The two residential case studies present very different design solutions that make the most of their pristine site locations and extraordinary views. On the technical side of things, AWA Technical Manager, Russell Harris, discusses the importance of flashing for weatherproof installation, and the benefits of solar responsive thermochromic glass technology are presented in the Case Study from Glassworks (Aust).
10 PRODUCTIVITY TECHNOLOGY USED BY THE WINDOW & DOOR INDUSTRY 12 PEOPLE SALES LEADERSHIP: OWN IT David Esler 13 INSURANCE CHANGE MANAGEMENT & INNOVATION Kate Liptrot
It’s been a busy quarter, with a number of AWA member announcements in our News and Products sections. In particular, AWA member, Window Weather Systems, is on the lookout for a supplier member to partner in bringing their award winning Window WeatherGuards to market. See page 55 for full details and contact information. The AWA Standards, Regulations & Energy training courses have proven so popular that additional courses have been slated for the second half of 2018. Check out the Directory for the AWA events calendar and course information.
14 ECONOMY POPULATION GROWTH: FAILURE TO PLAN IS PLANNING TO FAIL Geordan Murray 17 LEGAL SHARING THE RISK FOR PRODUCT SAFETY Bryan Pickard
Our Screens section launches a new series of profiles on NSSA Development Fund Members with an article on Meshtec International. In our second special feature, we interview the NSSA Board members to introduce the Directors to the membership (page 62). The Case Study from NSSA member, Prowler Proof, discusses finding energy efficient screen solutions utilising the Window Energy Rating Scheme for security screens. The lavish V House project required a collaborative effort from the architect, builder and Amplimesh to produce a security smart design solution for all 52 windows. The Sales & Marketing series continues with strategies for winning the last ditch pitch on that difficult to make sale from Elliot Epstein and Tim Reid outlines a quick and easy friendly voicemail greeting hack. Our News section introduces NSSA young member, Adrian Dow, from Aluminium Security Industries and an announcement from Alspec and Kidsafe on the ongoing importance of fall prevention. Got a unique job installed? Get in touch to feature in the Products section of the next magazine.
19 WORKPLACE HEALTH & SAFETY INDUSTRIAL MANSLAUGHTER LEGISLATION ON THE HORIZON Maureen Kyne
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Hope to see many of you in Port Douglas at Fenestration Australia 2018. Happy reading.
STEPHANIE GRIGG Editor Fenestration Australia Magazine
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FENESTRATION AUSTRALIA
CONTENTS
27
21 WINDOWS 22 AWA ANNIVERSARY CELEBRATING 30 YEARS OF THE AUSTRALIAN WINDOW ASSOCIATION
34 CASE STUDY A MOST BEAUTIFUL VIEW Thermeco
27 AUSFENEX19 SHARING THE VISION
37 TECHNICAL WHAT’S ALL THE FUSS ABOUT FLASHING? Russell Harris
28 MEMBER PROFILE EFFICIENCY THROUGH AUTOMATION Unique Window Services 30 MEMBER PROFILE CONNECTING PEOPLE & SPACES Archie Hardware 32 CASE STUDY CONTEMPORARY FARMHOUSE COMMANDS ATTENTION Central Glass & Aluminium
38 CASE STUDY SOLAR RESPONSIVE THERMOCHROMIC GLASS TECHNOLOGY Glassworks (Aust.)
49 PRODUCTS DORIC PRODUCTS DJS QUALICOATERS STEGBAR QUATTROLIFTS JDPOWER TOOLS WINDOW WEATHERGUARDS 55 DIRECTORY AWA WELCOMES AWA CALENDAR AWA TRAINING
41 NEWS BDAV AWARDS GURU LABELS SOFT TECH BRADNAM’S WINDOWS & DOORS RYLOCK VIRIDIAN LOCK & ROLL ANTHONY INNOVATIONS AWA
59 SCREENS 60 MEMBER PROFILE ONE VISION FOR QUALITY Meshtec International 62 MEET THE NSSA BOARD GET TO KNOW YOUR ELECTED REPRESENTATIVES 64 CASE STUDY SCREENS MINIMISE ENERGY USE IN SUMMER & WINTER Prowler Proof
FENESTRATION AUSTRALIA
66 CASE STUDY THE V HOUSE ‘V’ STANDS FOR VIP Amplimesh Security Screens 69 SALES & MARKETING THE LAST DITCH PITCH Elliot Epstein TIPS FOR CREATING AN EFFECTIVE BUSINESS VOICEMAIL GREETING Tim Reid
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70 NEWS YOUNG MEMBER PROFILE ALSPEC & KIDSAFE 72 PRODUCTS CRIMSAFE IQ™ PROWLER PROOF GUARDIAN® AMPLIMESH INTRUDAGUARD® 74 DIRECTORY NSSA CALENDAR NSSA WELCOMES
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WORDS
WORDS FROM NIGEL CHALK
Fenestration Australia Magazine is the quarterly publication of the Australian Window Association and National Security Screen Association.
Chairman of the Board, Australian Window Association
EDITOR SUB-EDITOR Stephanie Grigg
Melissa Douglas
LAYOUT & GRAPHIC DESIGN
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Stephanie Grigg
elcome to the spring edition. The year is rapidly disappearing and preparations are well underway for the annual conference next month. This year’s Fenestration Australia takes on extra importance; celebrating our 30 years of service and support to the industry with a special general meeting being called (voting members please keep your eyes out for an email in regards to this) and the Design Awards reaching a staggering 90 entries before being closed off. I don’t envy the job of the judges but look forward to meeting the winners.
CONTRIBUTORS Scott Bourbousson, Scott Burrows, Tim Casagrande, Nigel Chalk, Heather Clarke, Carl Costabile, Andrew Cottle, Claudene Damianakis, Adrian Dow, Katie Dyas, Elliot Epstein, David Esler, Larry Geltch, Kelly Gleeson, Tracey Gramlick, Stephanie Grigg, Justin Grosveld, Giselle Grynbaum, Scott Hannay, Russell Harris, Shane Hawkins, Michael Henry, Peter Hyatt, Jill Johnson, Raylene Johnston, Craig Joubert, Jennifer Kiely, Maureen Kyne, Cameron L’Estrange, Emma Liou-Roberts, Kate Liptrot, Cloris Long, Barry Lunn, Ben Morris, Geordan Murray, Hao Nguyen, Jann O’Connor, Amanda Old, Bryan Pickard, Tatjana Pitt, Tim Reid, Alison Renwick, Ann Robins, Jack Ryan, Nicole Saccaro, Vanessa Sammut, Malathi Thiagarajah, Emma Truong, Nigel Waine, Giarne Wedes, Brad Wickett, Manfred Wolfram, John Wright.
The AWA-AGGA Merger Working Group has been meeting regularly and working on all aspects of the proposal. The efforts may not yet be visible to members and the industry but rest assured an enormous amount of work has been going on behind the scenes. To date, we have completed a three year budget forecast for the merged entity and are awaiting legal advice on the constitutional and legal aspects of all eight associations (AGGA being under a federated model). A new association name and branding, proposed existing and new membership categories, and a proposed new Board and State chapter structures are also under development.
EDITORIAL ENQUIRIES Stephanie Grigg +61 3 9874 7622 stephanie.grigg@awa.org.au ADVERTISING ENQUIRIES Stephanie Grigg +61 3 9874 7622 stephanie.grigg@awa.org.au
Gary Smith +61 3 9874 7622 gary.smith@awa.org.au
PUBLISHED BY AUSTRALIAN WINDOW ASSOCIATION ABN 55 055 039 944 SYDNEY
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info@awa.org.au www.awa.org.au PRINTED BY ROOSTER IMC www.rootserimc.com.au Our printer conforms to the ISO-14001 environmental management standard and the ISO-9001 quality management standard. DISTRIBUTED BY D & D MAILING SERVICES www.ddmail.com.au Fenestration Australia Magazine is proudly packaged in Biowrap, 100 per cent degradable plastic wrapping. DISCLAIMER Copyright © 2018. All rights reserved. Reproduction in whole or part without written permission from the Australian Window Association is strictly prohibited. It is impossible for the publisher to ensure that the advertisements and other material herein comply with the Australian Consumer Law Competition and Consumer Act 2010. Readers should make their own inquiries in making decisions and where necessary seek professional advice. COVER IMAGE DN400 Twin Chainwinder from Doric Products. CONTENTS IMAGES PAGE 4: Crimsafe iQ-e, page 72. IMAGE: Crimsafe. PAGE 5: AusFenEx19, page 27. IMAGE: ICC Sydney.
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FENESTRATION AUSTRALIA
WORDS
YOUR ASSOCIATIONS TRACEY GRAMLICK
MICHAEL HENRY
Executive Director & CEO, Australian Window Association
Chairman of the Board, National Security Screen Association
A
t the close of a very cold month, the American Council for an Energy-Efficient Economy (ACEEE) released its 2018 International Energy Efficiency Scorecard. The report finds that Australia is falling behind internationally. The ACEEE ranks Australia 18th in the world’s 25 largest energy users - the worst in the developed world. This is a fall from our 16th-place position in 2016 which was itself a fall from our 10th-placed spot in 2014. This is a concern given the Australian government has agreed to increase energy productivity by 40 per cent by 2030 through the implementation of strategies in the National Energy Productivity Plan (NEPP). These include improving the National Construction Code, reducing overall energy use in buildings, and promoting the procurement of energy-efficient equipment. Implementation of these strategies has been slow and limited since being drafted in 2015. On a positive note, Australia’s efforts in the building sector were ranked 10th out of countries surveyed. Australia was strongest in building energy efficiency due to its building codes, commercial building labelling program, and appliance and equipment labelling (MEPS). Starting in 2000, its strategy to reduce greenhouse gases has included mandatory minimum energy performance requirements for new buildings in both the residential and commercial sectors. It’s mixed news for us, but it tells us we need to do more. We know that buildings use an estimated 31 per cent of the energy consumed worldwide and energy efficiency is often the least expensive way to meet new demand for energy. We, in the window industry, have a huge opportunity to help cut energy bills, while making our homes more comfortable and our businesses more productive. To do this, we need strong government leadership, ambitious but achievable energy efficiency policies, agreement to act nationally in a federated system and alignment between all of the players in the building and construction game.
FENESTRATION AUSTRALIA
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O
ver the past few months, there has been a feast of sport entertaining all us from around the world; the Football World Cup in Russia, State of Origin series here in Australia, Wimbledon in England and Le Tour de France in France, to name a few. All I can say is, thank goodness these events have been during our winter/off-season! Otherwise, I would be totally exhausted with all the very late nights watching these amazing athletes giving it their all to become the best of the best in their game. I guess one challenge for all of us is, how do we cutthrough all the marketing noise? How do we stand out a little more than the other guy, and how do we let the consumer know that we are one of the best businesses in our industry to buy their security doors and windows screens from? Well, one thing that we, as members of the NSSA, can do is start promoting our Association. The NSSA has built real momentum over the last 12 months and I am confident that our members represent some of the best businesses in our industry. So, the time has come for all of us to start promoting the NSSA’s brand to the market and consumers. It is important to remember that the people and businesses that have joined the Association are the leaders of our industry, the ones that want to be the best of the best, and want to provide the best products and best services to the consumer. We are also the ones that have a longterm focus for our industry. So, make sure that you put the NSSA brand on all of your marketing and promotional material, from your website to your quote forms, email signatures, vehicle signage and uniforms. I mean everywhere! The more we promote the NSSA as the peak body representing the best of the best of our industry, the more we will all benefit and the easier it will be for the market and the consumer to distinguish who is the best of the best. I hope that everyone has a busy and profitable season and I look forward to catching up with you all at Fenestration Australia 2018.
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EDITORIAL IMAGE Shutterstock.com
EDITORIAL
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CONTENTS
10 PRODUCTIVITY TECHNOLOGY USED BY THE WINDOW & DOOR INDUSTRY 12 PEOPLE SALES LEADERSHIP: OWN IT David Esler 13 INSURANCE CHANGE MANAGEMENT & INNOVATION Kate Liptrot 14 ECONOMY POPULATION GROWTH: FAILURE TO PLAN IS PLANNING TO FAIL Geordan Murray 17 LEGAL SHARING THE RISK FOR PRODUCT SAFETY Bryan Pickard 19 WORKPLACE HEALTH & SAFETY INDUSTRIAL MANSLAUGHTER LEGISLATION ON THE HORIZON Maureen Kyne
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PRODUCTIVITY
EDITORIAL
TECHNOLOGY USED BY THE WINDOW & DOOR INDUSTRY
25%
The scope of the research encompassed eight types of software packages for sales and distribution, inventory, procurement, enterprise resource planning (ERP), maintenance, project management, human resources and accounting used by a broad range of fenestration industry sub-segments, including fabricators, manufacturers, distributors and ‘other’ across an international audience.
20%
PARTICIPATING SUB-SEGMENTS Fabricators .............................................. 46% Manufacturers....................................... 30% Distributors............................................. 8% Other*....................................................... 16% ORGANISATIONAL ROLE Estimation............................................... 32% CEO/Owner............................................ 19% IT Professional....................................... 14% Operations Manager............................ 10% Sales & Marketing.................................. 8% Production Manager............................ 17% * Other participating sub-segments included extruders, prime die holders, dealers, installers, component suppliers and resellers.
RESEARCH HIGHLIGHTS
60%
of businesses surveyed are not using software for sales and distribution within their business today.
30%
of businesses surveyed are not using software to manage their procurement process.
of businesses surveyed are using an ERP package today, with 5 per cent also considering using ERP software in the near future.
5%
of businesses surveyed are using software to manage maintenance of customer projects. of businesses surveyed are using project management or administration software.
25%
of respondents are using software to manage the HR functions within their business today.
90%
of respondents are using accounting software, with MYOB still being amongst the most popular.
70%
of people are interested in integrating their software to make their business run effectively and efficiently. These findings suggests that many businesses only use software to support limited functions within their operations. While accounting and sales software are more common, job specific software uptake remains relatively low within the fenestration industry. However, businesses are starting to understand the benefits of integrating their current software. Integration is the process of connecting two separate software systems so they can function as one. This allows for joint functionality and for information to be quickly transferred and shared. Often, integration requires a custom built API to connect the backend of the two systems. As the technological landscape continues to revolutionise, understanding the importance of investment in integration is vital to secure future business success.
For more information on Soft Tech V6 Software for design, estimation and manufacturing solutions for windows and doors, visit www.softtech.com 10
10 %
S
oft Tech recently conducted a research project on software applications that are most commonly used within the global fenestration industry and how businesses are integrating, or considering integrating, their software packages.
QUESTION: Do you use this type of software in your organisation?
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1. SALES & DISTRIBUTION SOFTWARE Sales software allows users to track, manage and report on a range of sales processes including invoicing, customer management, estimation/quotes and order management. Select applications also extend into the distribution side, allowing management and tracking of deliveries and installation. Popular software: • Soft Tech V6
• Microsoft Dynamics AX
• Fenevision
• MYOB
• Salesforce
5. MAINTENANCE MANAGEMENT SOFTWARE Maintenance management software is commonly used to schedule, track and allocate maintenance contracts and ad-hoc maintenance jobs. For example, ongoing window installation reviews and maintenance.
Popular software: • Maintenance Connection
• MYOB EXO
• simPRO
• Database Medic
• Ostendo
FENESTRATION AUSTRALIA
PRODUCTIVITY
EDITORIAL
50%
5 5%
ANSWER: No, we don’t Yes, we do Considering it
65 %
70
70
70
%
%
%
40%
35 %
90%
20%
30%
25%
5%
25% 90%
5%
10%
5%
5%
5%
10%
10%
SOFTWARE TYPES
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7
6
5
4
3
2
1
2. INVENTORY SOFTWARE
3. PROCUREMENT SOFTWARE
4. ERP SOFTWARE
Inventory software allows users to record, track and report on current stock (may be finished goods or raw materials).
Procurement software allows users to track, manage and report the ordering aspects of their business. This can include contract and vendor management, ordering status and even inventory management.
Enterprise resource planning (ERP) is business process management software that allows users to use a system of connected applications to manage the business and automate many back office functions. Functions may include technology, services, order management, manufacturing and human resources.
Popular software:
Popular software:
Popular software: • Syspro
• VQuote (AWS)
• Syteline
• Microsoft Dynamics AX
• cERP
• ORACLE
• MYOB EXO
• E2
• Estimate Sell Produce (EPS)
• Transact
• MYOB
• Microsoft Dynamics AX
• Soft Tech V6
• SAGE
• SAP
6. PROJECT MANAGEMENT & ADMINISTRATIVE SOFTWARE
7. HUMAN CAPITAL MANAGEMENT SOFTWARE
Project management software is used to record, resource, schedule and track the status of active projects. It can be used to manage both internal company projects as well as customer projects. Applications range from simple task management tools through to complex enterprise project management software.
Human Capital Management (or Human Resource Management) software can include the management of payroll, staff registry, employment contracts, OHS, performance management and other staff related responsibilities and functions.
Popular software:
Popular software:
Finance and accounting software covers the management of customer invoicing, purchases, financial reporting, customer contacts and reporting.
Popular software: • MYOB
• QuickBooks
• Cascade
• Ask the Bean Counters
• Exonet
• Xero
• Sage
• ServiceM8
• ORACLE
• Estimate Sell Produce (ESP)
• Viewpoint
• MYOB
• Dynamics AX
• simPRO
• Asana
FENESTRATION AUSTRALIA
8. FINANCE & ACCOUNTING SOFTWARE
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PEOPLE
EDITORIAL
SALES LEADERSHIP:
OWN IT
Principal, Kaizen Executive
I
f you’ve ever been dealt a bad hand when playing cards, you’ve probably thought to yourself, ‘What am I going to do with these?’ The stakes are high and you know that you cannot possibly win, so you just stare blankly at the cards, not knowing what to do. In the world of sales, I am sure that many sales managers have felt the same way. Thinking, ‘How am I going to make budget or grow my business with this team of sales professionals?’ I know sales managers that say, ‘It’s not my fault’ and blame the team when in fact they need to look within themselves for answers! I have been doing a significant amount of research into sales leadership in preparation for writing my next masterclass, ‘Accelerator for Sales Leaders’, which I will be launching a little later in the year. So I thought I would share some of my findings with you. The one thing that really stands out to me through my research is that there are no bad teams, just bad leaders! You may think that this is a bit tough, but it is true that whatever you tolerate as the leader sets the standard of performance moving forward, nothing more. If you allow your team to blame market conditions, competitors, late deliveries or any of the other thousands of excuses out there, then you are at fault, not the team. You must set the tone, the pace and the expectation on delivering results in a disciplined, yet humble manner. Leaders lead, they don’t demand. So, what do great sales leaders do that is so different to others? Firstly, they know who is on their team. They take
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• Skills in planning, selling, communication and, these days, computers. • Knowledge of the market, industry, customers and your business itself. • Attributes, such as professionalism, focus, resilience and, of course, each team member as a person. • Results, such as understanding where the revenue and profitability are coming from, what their conversion rate is and, more importantly, why. They also need to understand their customers from a financial, share of wallet and opportunity perspective. Disciplined sales leaders not only use this benchmark when assessing their current team members, but also when hiring new ones. I bet (know) that most of you, when hiring new sales staff, look for someone who can hit the ground running and immediately bring in sales. They must also seem like a good guy, be low maintenance and just let you get on with your job of ‘managing stuff’. I have also learnt that successful sales managers also do another thing well: They ‘own’ every aspect of the sales process. If results are not going well or team members are not performing to expected results, then they make sure they understand ‘why’. They don’t just blame market conditions or the team for under performance. They look at their leadership style in relation to the situation and adjust accordingly. If market conditions are changing, then they seek to understand the dynamics and then consider what can be done about it. If a team member is having issues with performance, they seek to understand why: What has changed? The market, the person, their home life, health? Whatever it is, great leaders know ISSUE 03
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and adapt. If a team member is not fitting in anymore with the team or the business, then a true leader will act promptly and redeploy or assist with a mutual exit. In my opinion, leadership, in any form, is the ability to communicate in simple, clear and concise ways that make sure everyone on the team understands why we are doing this and what the overall outcome needs to be. Several sales managers I have worked with in the past just expect the team to do as they are asked or told, without providing any detail on why the business is heading in a new direction. Some have been as blunt as, ‘Look, just do as I say. You are on a need to know basis. If I think you need to know, you’ll know,’ which is just poor form in my eyes. It is like asking them to drive to Brisbane blindfolded and, when they end up in Melbourne, they are disciplined for a poor result and overrun expenses (because they now must turn around and drive to Brisbane). Leadership is about providing the direction and the ‘why’ and then letting the team be involved or own the ‘how’. Finally, I have learnt that if you want to be a great leader or manager, in sales or anywhere else, it is all about attitude. If you, as a leader, are motivated, resilient and lead by example, spend time with your team and understand the true issues they face, then your team will listen and follow your guidance. If you still feel like you have been dealt a bad set of cards, can I suggest you look at the dealer; which will most likely be you. To learn more, join David at Fenestration Australia 2018, Port Douglas, September 2018, where he will speak in more detail about how great sales leaders don’t just have great teams, they develop them. David Esler is the Principal of Kaizen Executive. For more information, contact David on 0420 905 580. FENESTRATION AUSTRALIA
IMAGE Shutterstock.com
DAVID ESLER
the time to understand each person’s strengths and short comings (yes, we all have them) and focus on coaching and developing their people to a benchmark. This benchmark should include:
INSURANCE
EDITORIAL
CHANGE MANAGEMENT & INNOVATION
T
here is constant change taking place in the business market and industry around us. In seeking to respond, we fear making a wrong decision. Business managers may have an inherent fear of or even a resistance to change, partially because we are afraid that the move we make might not be the right one. Former American President, Theodore Roosevelt, is attributed to saying, “In a moment of decision, the best thing you can do is the right thing. The worst thing you can do is nothing.” Staying put is not an option and our success is made up of aggregate change and improvement. For example, think of your business like a sporting contest: metres will be gained, metres will be lost, and along the way, your team will often get thumped. The aim is to progressively move forward, to aggregate each step forward, to attain the strategic goal you are seeking. To innovate means constantly trying, failing and learning from mistakes.
INNOVATION THROUGH LEARNING Some of the best insights into your business can come from your employees. For this reason, it is important to encourage employees to speak up and contribute with open channels of communication. It is always possible to create incubators of ideas within your business. This is not a research and development function – it is a ‘place’
where employees and managers can communicate with one another and share ideas. This creates a learning space where ideas can be shared and evaluated, long before capital and other expenditure is invested on new products or services.
WHAT KEY STEPS SHOULD I TAKE? As a manager, grant yourself the opportunity to speak up, attempt and do, and grant others within your business the ability to do likewise. Avoid limiting employees to being quiet or keeping their heads down. The best thing to do is to encourage their insights and contributions. Innovation inherently requires change. Change requires learning. The major way we learn is in reaction to events. There are external and internal change triggers that invite a learning experience to then support innovation and change. EXTERNAL TRIGGERS External triggers include customer needs and desires, competitor activity, new technology, demographic changes, economic activity and environmental changes, and legislative and regulatory changes. INTERNAL TRIGGERS Internal triggers include operational problems, company performance (growth
or decline) and changes in leadership and management (which also includes changes in management style). Businesses become innovative in response to these and other triggers.
SUMMARY A key part of the change management process is to accept that change is necessary to support innovation. That change acceptance starts at a business hip level and works its way right through a business. It requires vulnerability by managers to take the risk of engaging their workforce. The key benefits are the emergence of new ideas and the sharing of these ideas and, just as importantly, a workforce that is more agile and change ready. For change and innovation to be most effective, it is important to ensure processes allow for employees to be engaged and have the opportunity provide input. The level of trust and openness between people – between management and employees (including volunteers) – will affect the effectiveness of your change and innovation strategies. If you would like assistance in reviewing your change management strategies and innovation practices, please contact AB Phillips on 1300 208 828 or by email at advice@abphillips.com.au
Get in touch WORDS Kate Liptrot
info@abphillips.com.au www.abphillips.com.au
1300 242 136
FENESTRATION AUSTRALIA
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ECONOMY
EDITORIAL
POPULATION GROWTH:
FAILURE TO PLAN IS PLANNING TO FAIL
Senior Economist Housing Industry Association
A
ustralia still doesn’t have a clear policy or strategy on population growth. We have policies covering border protection and immigration but there is no underlying policy or strategy that sets out a plan for how quickly (or slowly) Australia’s population should or needs to grow. We came close to having this debate back in 2009, but then Kevin Rudd mentioned a ‘Big Australia’. The notion proved so controversial that it was quietly removed from the policy agenda. The ‘Big Australia’ that Prime Minister Rudd spoke of (35 million people by 2050) wasn’t too far off the mid-range growth projection prepared by the Australian Bureau of Statistics. Since Rudd’s ousting, none of our political leaders have been brave enough to take this issue on. Australia has an aging workforce and over coming decades, greater numbers of older workers will exit the workforce. This means that the size of the non-working population is set to grow at a much faster rate than the working age population. As a society with a large expenditure on social welfare, an imbalance between the
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Population growth is necessary if we are to grow the workforce and the key levers that policy makers have to modulate population growth relate to immigration. The lack of a population growth strategy means that there is an inadequate framework to guide decision makers on how best to use these levers. This leaves decisions about migration numbers exposed to the short-term media cycle. Early last year, amid heightened concerns about housing affordability and traffic congestion in Sydney and Melbourne, the Federal Government announced significant changes to migration. Changes to temporary worker visas reduced the number of occupations eligible for skilled migration visas, increased English language requirements and expanded the requirements for migrants wishing to become Australian citizens.
growth slowed and had dropped to 1.6 per cent for the twelve months to December 2017. For the time being, Australia is still hosting a strong rate of population growth, despite slowing throughout 2017, but it is likely that migrant numbers will ease further and we will see population growth slowing during 2018. Population growth rates naturally fluctuate with economic cycles as people seek out the opportunities that more vibrant economies provide. A degree of cyclicality is to be expected but there is a structural demographic issue bubbling beneath the surface. Older generations should be aware that the viability of Australia’s current welfare system is reliant on a growing tax base. Similarly, younger generations should be aware of the potential for tax hikes in the future to cover rising costs of welfare and health care.
Given the timing of these changes, it is not coincidental that the latest demographic statistics show that Australia’s population growth rate began falling after the March quarter of 2017.
It is time for Australia to have a discussion about the future or risk cuts to services and a transfer of liabilities to the next generation. Migration has been incorrectly singled out as the cause of traffic congestion and the rising cost of housing. These arise from a failure to adequately plan which has led to underinvestment in urban infrastructure and an insufficient supply of housing to accommodate growth. After all, Australia’s population growth rate should not have been a surprise to anyone involved in urban planning.
The population growth rate reached a cyclical peak of 1.7 per cent (year on year) back in the March quarter of 2017. Throughout 2017, the rate of population
If we wish to avoid similar concerns and problems arising in future decades, then a strategy for population growth is a good place to start.
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FENESTRATION AUSTRALIA
IMAGE Shutterstock.com
GEORDAN MURRAY
number of people in the workforce and the size of the non-working population is a big problem. There could be too few people in the workforce paying tax to sustain the growth in tax revenue required to maintain the level of public services that we expect. The potential problems posed by an ageing workforce are well documented in the Commonwealth Treasury’s Intergenerational Report and we cannot afford to ignore these warnings.
Good2Go!
Introducing the new Elegance Push2Go, the only hinged security screen door lock to feature external keyless privacy locking. Elegance Push2Go Features •
Conventional screen door locks often feature two stage key locking – the first stage is privacy and the second stage is deadlocking. The all new Elegance Push2Go replaces the need for a key to engage privacy locking with a push button so you can “Push2Go”. The door is then privacy locked (not deadlocked) from the outside. The door can be unlocked from the inside with the turn snib and unlocked from the outside with a key.
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Enhanced resistance to forced entry via a notch in the latch bolt that engages a profiled strike plate aperture
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Self-adjusting catch plate to ensure correct latching after continued use.
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Jemmy resistant strike plate
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Combine with multipoint kits to create a triple lock for extra strength and resistance to jemmy
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Made and designed in Australia
Make security easier for your clients, use Elegance Push2Go on your next security door.
For more information visit www.ausloc.com.au or 131418
TOMMA FOLDING
SLIDING
STACKING
SOLUTIONS
Ultimate Strength!
100 Series
NOW RATED AT 120KG PER PANEL ! Incorporates a solid steel shaft rather than a threaded shaft
Takes the side load & bending force
Patented bottom adjustment method
www.tomma.com
info@tomma.com.au
Features & Benefits Tomma’s unique “one hand” adjustment- providing a hassle free on site adjustment solution Manufactured Pressed Metal Shaft – Keeping Doors firmly in track & reduce bending/wearing problems seen in standard threaded shafts Has been cyclone tested New Security Screw – Only accessible from the inside, eliminating intruders from tampering Heavy duty machined & hinges Patented opening action – Reduces maintenance levels “One pass” router for flush bolt positioning Exclusive 10 year warranty
“Tomorrows Hardware Today” Phone +61 3 9466 1088
A Mammoth Industries Company
EDITORIAL
LEGAL
SHARING THE RISK FOR PRODUCT SAFETY BRYAN PICKARD Senior Solicitor, Greenhalgh Pickard Solicitors & Accountants
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uilding regulation in Australia is complex because all levels of government are involved. To achieve consistency, all states and territories have adopted the National Construction Code (NCC) in their planning and building laws. This includes guidance about the responsibilities of parties in the building products supply chain. While there are uniform building standards, the same cannot be said about compliance and conformance because enforcement of the NCC is a matter for each state or territory. In most cases, the state and territory laws place responsibility for non-conforming building products (NCBP) on the parties at the end of the supply chain. It is the installers and building licensees who are required to ensure that building products are safe and fit for purpose. To do this, they in turn have to largely rely on those further up the supply chain such as manufacturers or importers. High profile instances of the failure of building cladding and electrical cable insulation set off a number of responses by Australian governments. These ranged from reviews of building products to new laws. Some states and territories have focused only on the use of certain building cladding materials, particularly around fire safety. However, two states have introduced new laws with different approaches to the issue of NCBP.
01 Grenfell Tower, Kensington, West London. IMAGE BasPhoto/Shutterstock.com FENESTRATION AUSTRALIA
In 2017, New South Wales introduced legislation that allows the regulator to investigate and ban the use of a product, and to identify buildings affected by unsafe building products and order rectification. The powers extend to compelling manufacturers, importers, building product suppliers and builders producing records. The legislation allows the regulator to declare and ban a product as NCBP even though it may comply with the NCC. ISSUE 03
SPRING 2018
A different approach has been adopted in Queensland where amendments to the law in 2017 impose a duty on individuals or corporations who are ‘persons in the chain of responsibility’ for a building product. This can include a manufacturer, importer, designer, architect, engineer, supplier, builder, contractor, subcontractor or installer of a building product, as well as anyone who knows or is reasonably expected to know that the product will be, or is likely to be, incorporated into or connected to a building. The duty exists at each stage in the supply chain, is not transferable and more than one party can be concurrently liable. In practical terms, a party may not be able to avoid liability by claiming they did not have knowledge of the building product’s ultimate use. The duty extends to each party in the supply chain providing information about the suitability and use of the building product to the next party in the supply chain. This includes providing information to the building owner. The duties placed on parties in the supply chain extend to senior company executives. The new law is implemented mainly by amendments to the Queensland Building and Construction Commission Act 1991 (QBCC Act). Enforcement is through the QBCC, who have been given powers to enter, inspect and examine building products. The amendments provide for enforcement through significant penalties, stop work orders, cancellation and suspension of licences. There is also provision to order recall, rectification and removal of non-conforming building products. In principle, support for the Queensland legislation has been given by other states and territories. It is expected that they will examine how the new law in Queensland works and make changes to their own laws to attain nationally consistent legislation. 17
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ISSUE 03
SPRING 2018
FENESTRATION AUSTRALIA
EDITORIAL
WORKPLACE HEALTH & SAFETY
INDUSTRIAL MANSLAUGHTER LEGISLATION ON THE HORIZON
MAUREEN KYNE Maureen Kyne & Associates
U
nder Work Health and Safety (WHS) legislation, employers have a duty of care to provide and maintain, so far as is reasonably practicable, a working environment that is safe and without risks to health, as well as providing safe plant and equipment, and systems of work. Employers must also provide information, instruction, training and supervision to employees to enable them to perform their work safely. Any person that comes onto your worksite and is injured is deemed an employee (worker). Industrial manslaughter is the action or inaction of an employer that results in the death of an employee. Industrial manslaughter is treated differently throughout Australia with penalties and jail terms varying significantly in each state and territory.
LEGISLATION The Australian Capital Territory was the first jurisdiction to introduce industrial manslaughter laws with the Crimes (Industrial Manslaughter) Amendment Bill 2002 (Bill), which commenced on 1 March 20041. “The Bill addresses these problems by applying the principles of corporate criminal responsibility set out in the new ACT Criminal Code to the new industrial manslaughter offences, making it simpler to prosecute large corporations and putting all ACT employers on an even footing regarding their potential liability where a worker is killed at work.”1 In October 2017, Queensland Parliament passed the Work Health and Safety and Other Legislation Amendment Act 2017 (WHS Act). Under the WHS Act, the maximum penalty for the new offence is 20 years imprisonment for an individual, with a maximum fine of $10 million for a corporate offender2. In May 2018, Victorian Premier Daniel Andrews announced that the “Labor
Party plans to introduce ‘industrial manslaughter’ offences in Victoria if re-elected. The announcement follows a campaign by Victorian unions calling for tougher laws to prevent workplace fatalities, particularly following the recent introduction of similar offences in Queensland.”3 Over the last ten years, 234 Victorians have lost their lives at work4. As the driving force behind this new law, “Premier Andrews announced that the new offences will attract maximum penalties of 20 years’ imprisonment for individuals or a fine of up to approximately $16 million for corporations. Each of these penalties is significantly higher than the existing maximum penalties under the Occupational Health and Safety Act 2004 (OHS Act) for reckless endangerment currently set at five years’ imprisonment or a fine of approximately $285,000 for individuals and a fine of approximately $3.2 million for corporations.”3
WORKPLACE FATALITIES In Australia, between 2003 to 20164: • 3,414 workers lost their lives in workrelated incidents. • On average each year, 20 workers die at work per month. • 39 per cent of worker fatalities were due to a vehicle collision. • The fatality rate has decreased by 49 percent from the peak in 2007 (310 fatalities). Although workplace fatalities have been declining over the last 15 years, the impact of a fatality in a workplace is long lasting. Often those associated with the deceased worker and the workplace never recover from the trauma associated with the fatality and loss. As at 26 July 2018, there have been 76 Australian workers killed at work4 with some workplaces more at risk than others. The top four industries that record the highest numbers of worker fatalities are (based on a 10 year average, 2007 to 2016): 1. Agriculture, forestry and fishing 2. Transport, postal and warehousing
3. Construction 4. Manufacturing In 2016, the top two industry categories accounted for half of all workplace fatalities. When analysed by occupation, in 2016: • 34 per cent of workers killed were employed as machinery operators and drivers. • 22 per cent of workers killed were labourers. • 13 per cent of workers killed were managers. • 14 per cent of workers killed were technicians and trades workers. Vehicle collision, falls from a height, being hit by moving objects and being hit by falling objects cause the highest number of fatalities in Australia4. The window and glazed door and security screen industries are classified as manufacturing - though there are many suppliers to the industry from the transport and warehousing industry, and the overlap of product installation with the construction industry. Therefore, these are considered high risk workplaces. This week, I was a participant in a WHS Moot Court where the scenario examined a workplace fatality involving a forklift. The factors contributing to the incident included speed, a seat belt not being worn and complacency. These are all too common behaviours that result in workplace injuries that I encounter. It is also important to note that it is usually not the forklift operator that is killed or seriously injured. It is more likely to be the person they hit or the goods they are moving around falling on someone. In light of these statistics and legislative changes, all employers should revisit their work health safety practices and make the necessary changes required to reduce the potential risk of injury and death in your workplace. Maureen Kyne and Associates specialises in implementing a robust Online Work Health Safety Management System. Call 1300 136 146 for more information.
1 ‘ACT Industrial Manslaughter Laws Passed’, Workplace OHS, 28 November 2003. 2 ‘New Industrial Manslaughter Laws to Protect Queenslanders’, WorkCover Queensland, October 2017. 3 Sam Jackson & Gina Carosi, Sparke Helmore Lawyers, Industrial manslaughter proposed in Victoria - a major shift on OHS regulation, 30 May 2018. 4 Safe Work Australia, 2 August 2018. FENESTRATION AUSTRALIA
ISSUE 03
SPRING 2018
19
WINDOWS
CONTENTS
PHOTOGRAPHER Tatjana Pitt
WINDOWS
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22 AWA ANNIVERSARY CELEBRATING 30 YEARS OF THE AUSTRALIAN WINDOW ASSOCIATION 27 AUSFENEX19 SHARING THE VISION 28 MEMBER PROFILE EFFICIENCY THROUGH AUTOMATION Unique Window Services 30 MEMBER PROFILE CONNECTING PEOPLE & SPACES Archie Hardware 32 CASE STUDY CONTEMPORARY FARMHOUSE COMMANDS ATTENTION Central Glass & Aluminium 34 CASE STUDY A MOST BEAUTIFUL VIEW Thermeco 37 TECHNICAL WHAT’S ALL THE FUSS ABOUT FLASHING? Russell Harris
FENESTRATION AUSTRALIA
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38 CASE STUDY SOLAR RESPONSIVE THERMOCHROMIC GLASS TECHNOLOGY Glassworks (Aust.) 41 NEWS BDAV AWARDS GURU LABELS SOFT TECH BRADNAM’S WINDOWS & DOORS RYLOCK VIRIDIAN LOCK & ROLL ANTHONY INNOVATIONS AWA 49 PRODUCTS DORIC PRODUCTS DJS QUALICOATERS STEGBAR QUATTROLIFTS JDPOWER TOOLS WINDOW WEATHERGUARDS 55 DIRECTORY AWA WELCOMES AWA CALENDAR AWA TRAINING
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AWA ANNIVERSARY
WINDOWS
30 YEARS OF THE
AUSTRALIAN WINDOW
RESIDENTIAL WINDOW MANUFACTURERS’ ASSOCIATION
RESIDENTIAL WINDOW ASSOCIATION
WINDOW ENERGY RATING SCHEME
1988
1992
1994
1995
1996
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BEGINNINGS
TAFE QUALIFICATION
WHAT’S IN A NAME?
ON THE RIGHT TRACK
ENERGY EFFICIENCY
The creation of the Residential Window Manufacturers’ Association (RWMA) is driven by a new seven year warranty adopted by the housing industry.
In 1992, the Engineering Production Certificate (EPC) is launched at Mt Druitt TAFE, New South Wales.
In 1994, the Association’s name is changed to the Residential Window Association (RWA) Incorporated, to reflect the expansion of membership to industry suppliers and service providers. The logo is modernised.
‘On the Right Track’ is the theme of the inaugural Australian window industry conference, held at the Sea World Nara Resort, Gold Coast, from 28-29 September, 1995.
The Window Energy Rating Scheme (WERS) is launched to industry in 1996 by Senator Warwick Parer AM, Minister for Resources and Energy.
The RWMA commences operation from Ian Frame’s garage in New South Wales with two full time staff, Ian and Virginia Frame.
The RWMA develops Aluminium Fabrication Modules for the EPC with a grant from the Education and Training Foundation.
TRAINING The first RWA fenestration courses are delivered by the University of New South Wales.
COMPLIANCE & LABELS
The eight founding members are:
The RWA establishes a National Performance Labelling Scheme. RWA Certification supported by the CSIRO who arbitrate on issues of non-compliance.
• Airlite • Clearview Aluminium Windows • Dowell Windows • R&W Vincent Pty Ltd
STANDARDS AS 2047-1996 is published. This voluntary standard introduces the requirement for the testing and labelling of the structural and water performance of all window products.
• Stegbar • Trend Windows • Wideline Pty Ltd • Wunderlich Windows
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03 FENESTRATION AUSTRALIA
AWA ANNIVERSARY
WINDOWS
ASSOCIATION
AUSTRALIAN WINDOW ASSOCIATION
WINDOW ENERGY RATING SCHEME
1997
1999
2000
2001
2003
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STANDARDS
BROADENING HORIZONS
REGULATIONS
WERS GOES PUBLIC
NEW TECHNICAL DIRECTION
The AS 2047-1999 Windows in Buildings - Selection and Installation is enacted in Building Code of Australia with the support of the Housing Industry Association, Master Builders Australia, Australian Institute of Building Surveyors, Building Designers Association and the Australian Consumers Association.
Five years after it was launched to industry, WERS is launched to consumers on 28 September, 2001, at AUSFENEX by Gwen Andrews, Chief Executive, Australian Greenhouse Office.
In 1997, the RWA applies for the inclusion of AS 2047 in the Building Code of Australia. MEMBER ACCREDITATION In 1998, the RWA NATA Accreditation Scheme introduces annual factory audits of RWA member products.
The 1999 rebrand as the Australian Window Association (AWA) Incorporated represents a move away from the sole focus on residential windows to service the total fenestration market. The membership base expands to include both residential and commercial window fabricators. INAUGURAL WINDOW & GLASS CONFERENCE
01 The Office of the RWMA: Virginia and Ian Frame in their garage at Turramurra, New South Wales 02 The RWA Standards Committee in 1995. 03 WERS launches to the Public: Roger Leeming, AWA Supplier Board Member and General Manager, Pilkington Glass (left) and Gwen Andrews (right) at AUSFENEX, 28 September 2001. 04 AUSFENEX 2001, Darling Harbour, New South Wales. FENESTRATION AUSTRALIA
The first window and glass industry Conference and Exhibition is held from 30 September to 3 October at the Royal Pines Resort, Gold Coast, Queensland. A highlight of the conference is the presentation of $100,000 to the Australasian Window Council (AWC) from the Australian Greenhouse Office and the Commonwealth Department of Primary Industry and Energy as their contribution to the $1.2 million project to nationally implement the Window Energy Rating Scheme.
WERS TRAINING The first WERS induction courses are held on in Canberra on 1 June, 2000.
In 2003, Tracey Gramlick joins the AWA as Technical Director.
AUSFENEX 2001 The first AUSFENEX is held from 27-30 September, 2001, at the Sydney Exhibition Centre, New South Wales. The trade exhibition, open to the public, hosts over 70 exhibitors and attracts over 2,500 visitors.
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AWA ANNIVERSARY
WINDOWS
THE EVOLUTION OF A MAGAZINE
Beginning as a monthly newsletter to the membership of the Residential Window Manufacturers’ Association, the original tagline was ‘For the benefit of the consumer’.
2004
As the role of the Association changed and grew, the newsletter adapted to communicate an increasing volume of information more effectively.
2005
2006
2007
2008
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WINDOW CERTIFICATE
AWA ADOPTS WERS
DESIGN AWARDS
THE INCONVENIENT TRUTH
HAPPY BIRTHDAY
In 2005, WERS ownership transfers from the Australasian Window Council (AWC) to be a wholly owned entity of the AWA.
The AWA launches the Design Awards with three categories: Best Use of Windows and Doors, Most Innovative Component and Showroom of the Year. The winners are announced at the AWA National Conference in Alice Springs on 27 September, 2006.
The first two Window Certificate training courses are completed in Tasmania and Victoria in the first months of 2004. Due to demand, extra courses are scheduled for Western Australia and New South Wales. ON THE MOVE The AWA moves into a new office and training facility in Merriwa Street, Gordon, New South Wales.
The Federal Government endorses the increase to a fivestar energy rating for all Class 1a Residential Buildings and WERS becomes the rating tool for windows in energy software packages.
STANDARDS AS 1288-2006 Glass in Buildings - Selection and Installation is released.
Energy compliance is a major theme at the 2007 AWA National Exhibition and Conference. WINDOW WATCH Window Watch commences in March 2007 as a monthly newsletter to communicate upcoming industry and AWA events and PR opportunities to members.
The AWA celebrates 20 years in action. Tracey Gramlick becomes Executive Director and CEO. The Association develops a new Strategic Plan with four key areas of focus: 1. Membership 2. Technical 3. Compliance 4. Training and Skills Development TRAINING The Australian Fenestration Training Institute (AFTI), the AWA’s Registered Training Organisation, is born. ENERGY WERS Commercial is launched. WINDOWS MAGAZINE Windows, the newsletter of the AWA, becomes a glossy quarterly magazine.
05 AWA Technical Committee, 2004.
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06 Tracey Gramlick begins her role as AWA Executive Director and CEO in 2008. FENESTRATION AUSTRALIA
AWA ANNIVERSARY
WINDOWS
economy how many houses does australia need to build?
FENESTRATION AUSTRALIA MAGAZINE
legal keeping it in the business
a clearer view summer 2014
people are you really listening?
ISSUE 02 WINTER 2018
building with light glass blocks
forward tasmania
FENESTRATION AUSTRALIA 2018 POTENTIAL MADE REAL
sustainable school of thought
In the 20th year of AWA, the newsletter was relaunched as a glossy quarterly magazine and featured brand new opportunities for members to contribute content, including
2009
MEMBER PROFILE
CASE STUDY
REVOLUTIONISING QUALITY VICTORIAN WINDOW IMPORTERS
PICTURESQUE PORT FAIRY HORSHAM DOORS & GLASS
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CASE STUDY ABOVE & BEYOND AMPLIMESH
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the Member Profile, Case Studies, Products and News editorial. 2018 expanded this role to include the NSSA and a rebrand as Fenestration Australia Magazine.
2010
2011
2012
2013
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AWA SCHOLARSHIP PROGRAM
1,000 WERS AUDITS
TOOLS & CALCULATORS
FENESTRATION AUSTRALIA
The Efficient Glazing website is launched, giving members access to energy, wind load and AS 1288 calculators.
The AWA joins forces with the Skylight Industry Association (SIA) and the Australasian Institute of Surface Finishing (AISF) to launch Fenestration Australia, the national annual conference and exhibition for the broader fenestration industry. Surface finishing and skylight categories are added to the Design Awards.
In 2009, the Federal Government supports a move to increase to a six-star energy rating for all Class 1a Residential Buildings and WERS remains the rating tool for windows in energy software packages.
The AWA launches an annual scholarship to provide young people with a $2,000 bursary towards their tertiary education in design, technology or engineering. The first scholarship is awarded in 2011 to Ben Spiteri.
HOP, SKIP & A JUMP ENERGY EFFICIENCY The AWA head office moves to a larger premises in Ridge Street, Gordon, New South Wales, and the AWA Melbourne office is established in Burwood, Victoria.
The Sustainable Window Alliance (SWA) project is completed. The project develops an Excel-based model to estimate future impacts of installing energy efficient windows into new residential homes.
WERS celebrates its 1,000th audit on 15 April 2011. AFTI’S FIRST GRADUATES Sarah Caulfield and Adam Winterbon from A&L Windows complete their Certificate IV in Frontline Management with AFTI.
TRAINING The first AFTI online training course goes live. WOMEN IN WINDOWS
NATIONAL CONFERENCE AUSFENEX 2011, joint conference and exhibition of AWA and AGGA, is held on the Gold Coast. The conference theme is ‘One Vision, One Passion, Our Future’.
The first AWA Woman of the Year Award to recognise the contributions of women to the Australian window industry is awarded to Leanne Luhrs of DLG Aluminium & Glazing.
AWA CHINA TRIP For eight days in March, a group of 30 AWA members and two AWA staff attended a discovery tour of Guangzhou, China. The itinerary included the 19th Aluminium Windoor & Façade Exhibition, factory tours of the Kam Kui aluminium extrusion plant, Silver 100 window and door factory and Xinyi Glass, and visits to local attractions.
07 1,000th WERS audit completed on 15 April 2011.
07 FENESTRATION AUSTRALIA
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08 Michael Brookes, Ryan and Ian Knight visit a local Guangzhou window fabricator, March 2013.
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WINDOWS
YOUR GUARANTEE OF PERFORMANCE
2014
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2018
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AWA GERMANY TRIP Landing in Munich on 27 March 2014, 22 AWA members spend nine days traveling across Germany, visiting Fensterbau and AWA member factories, Kömmerling, Profine and Schüco. TECHNICAL AS 2047-2014 Windows and External Glazed Doors in Buildings is published. The new standard adds provisions for hinged glazed doors and adds requirements for windows and doors in corner situations.
MARKET SURVEILLANCE
FENESTRATION DIPLOMA
ENERGY EFFICIENCY VIDEO SERIES
CELEBRATING 30 YEARS
In February 2015, the AWA introduces market surveillance to supplement the existing audit program with the random purchase and independent testing of window and door systems from the marketplace.
Stegbar’s Edward Mortimer is awarded the first Fenestration Diploma.
Through a generous grant from the Office of Environment and Heritage New South Wales, the AWA develops three informative videos for the fenestration industry, building industry and consumers nationwide. The videos aim to enhance the understanding of energy efficiency in fenestration (glazed window and door) products.
After 30 years of operation, the AWA is now the peak body of the fenestration industry with a membership of over 600 window manufacturers and suppliers throughout Australia and overseas. Members of the Association have products tested to AS 2047, and when purchasing from an AWA member, consumers can be confident that products are made to withstand Australian conditions.
FENESTRATION AUSTRALIA Fenestration Australia 2015 heads north to Darwin in September.
AWA GOES VIRAL The AWA addresses a significant industry issue with the launch of Phase One of the AWA Installation Project. The AWA Installation Video Series is uploaded to YouTube and in a little under two years, gains over 100,000 views. AUSFENEX16 The second joint conference and exhibition of the AWA and AGGA is held at the Gold Coast Convention and Exhibition Centre from 14-16 August 2016.
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BULA FIJI! Fenestration Australia makes its first sojourn offshore to Fiji. Flipping the conference format, a single day of business sessions is followed by the Survivor Beach BBQ Day. Did your team vanquish the challenges to become the ultimate Fiji Survivors, or were you voted off the island?
ONLINE TRAINING 2,400 AFTI online courses completed. FENESTRATION AUSTRALIA MAGAZINE With the adoption of NSSA into the secretariat, and to cater to a broader industry audience, Fenestration Australia Magazine is launched - a mammoth 76 pages distributed to 4,000 subscribers and a potential readership of 15,000 worldwide.
09 The AWA group on a walking tour of Nürnberg, March 2014. ISSUE 03
SPRING 2018
FENESTRATION AUSTRALIA
AUSFENEX19
AUSTRALIA’S LARGEST EVER EXHIBITION FOR THE WINDOW, DOOR, GLASS, GLAZING, SKYLIGHT & SECURITY SCREEN INDUSTRIES.
27 - 29 AUGUST 2019 INTERNATIONAL CONVENTION CENTRE SYDNEY INDUSTRY CONFERENCE & TRADE EXHIBITION
SHARE THE VISION
MEMBER PROFILE
WINDOWS
UNIQUE WINDOW SERVICES
EFFICIENCY THROUGH AUTOMATION
Unique Window Services is dedicated to innovative window design and uses customised automation solutions to create more efficient, responsive and liveable buildings. Located in Queensland, Unique Window Services supplies world-leading automated window systems to window fabricators Australiawide, as well as exporting to various markets overseas.
U
nique Window Services has come a long way from its traditional roots. “I bought the business in 1997 from a couple looking to retire,” explains Managing Director, Shane Grice. “The business is vastly different today, as our business model and the technology has advanced remarkably.” Over the years, Shane has used his practical skills and industry knowledge (having worked as a glazier and window fabricator) to transform the company into a driver of accessible innovation incorporating the latest technology. As he puts it, “I have always kept an eye on global trends and the latest products on offer, and resolved to incorporate these latest developments into our practice.” “We supply, or supply and install what we believe to be the most technically advanced window control equipment available in the market, providing passive ventilation which dramatically reduces heating and cooling loads for both residential and commercial buildings. Our systems provide various levels of automation to meet each individual project specifications, and with many of our jobs being in
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regional or remote areas or being supplied across the country, we take every step to ensure quality control is high on our radar.” Shane is justifiably proud of his company’s laser-like focus on usability. “Our customers appreciate the ease and speed of installation of our systems. Our aim is to make every job smooth sailing.” Unique Window Services has a reputation and passion for embracing new technologies as soon as they become available. “Window systems are increasingly becoming more energy efficient and the trend for innovative building design has created endless business opportunities for us,” Shane explains. “Manufacturing facilities used to feature sawtooth roofs to admit light. They were then replaced with window systems that trapped heat and reduced efficiency – often creating an uncomfortable and unhealthy work place.” Unique Window Services has done much to revolutionise this design flaw. “Our systems allow factory windows to open at exactly the right time, enabling hot air to escape before cooling the building,” Shane notes. “This measure saves substantially on energy costs, which is part of the beauty of passive building design.” Similar examples are to be found in residential housing and the health benefits of good ventilation are well documented. With ventilation, position and timing are everything. “Ventilating spaces up high is a crucial measure,” Shane says. “The hotter it gets outside, the more quickly the interior air heats up and rises, drawing in ground-level cool air faster while expelling heat when the upper windows are open. Allowing the SPRING 2018
FENESTRATION AUSTRALIA
WINDOWS
MEMBER PROFILE
02 01 Green Building project, Orion Shopping Centre. IMAGE Mirvac Retail. 02 Shane Grice, Managing Director, Unique Window Services. PHOTOGRAPHER Cameron L’Estrange, Fotogroup.
advantage maximised by installing automatic windows which open during optimal conditions.”
01 upper windows to open at exactly the right time is therefore critical.” The company’s innovative systems have convincingly surpassed older technologies. “Manually winding windows used to be the norm, which made precision control almost impossible,” Shane points out. “To remedy this, we developed an electronically controlled system with a range of temperature and weather-sensitive sensors, operable via a central wall-mounted switch.”
WORDS Jill Johnson
Rapid responsiveness to changing conditions makes automated systems ideal for use in a variety of public buildings, including schools. “Our high-end controls monitor for a range of conditions including internal and external temperature, humidity and carbon dioxide levels,” Shane says. “If carbon dioxide levels rise when students enter the classroom, for example, the windows open to compensate. Conversely, the windows close if it’s too windy or wet out.” The company’s hybrid systems can also interface with the air conditioning, increasing its efficiency in the process. “In the past, the air conditioning would work flat out while the windows were closed, with the two systems often working against each other,” Shane points out. “Our system prevents this by working in unison with the pre-existing air conditioning unit.” Applications of these passive management techniques are extensive. “Our systems radically improve the standards of hospitals as well,” Shane says. “A recent World Health Organisation study concluded that having fresh air flowing through the building substantially reduces infection, an
FENESTRATION AUSTRALIA
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Residential applications, include louvres and sliding windows (both vertical and horizontal). Awnings too are a major focus for both residential and commercial applications. “We’ve just released our line of electrical struts for large awning windows, often used for ventilating serveries or bars,” Shane says. “Automation allows efficient expulsion of cooking fumes, improving the function of large windows that are difficult to open manually.” The window system can also be linked to the smoke alarm for increased occupant safety. “The fire indicator panel can be connected to the smoke detectors via fire-rated cables,” Shane explains, “The windows open automatically when the fire alarm is activated, evacuating smoke and giving occupants more time to escape. It’s the smoke that usually kills, not fire.” Commercial buildings have benefited from the company’s innovative approach, with an acclaimed installation at Springfield Orion Shopping Centre, south east Queensland, featuring an advanced timer system that is slashing energy costs. “The shopping centre installation is capable of doing a morning or night purge,” says Shane. “The windows automatically open for 20 minutes early in the morning when the outside temperate is at its coolest, before the air conditioning goes on. Due to its increased energy efficiency, the shopping centre recently received a six-star rating from the Green Building Council.” The company’s systems might be cutting-edge, but they are fully compatible with existing buildings. “We can retrofit our systems to any window, in old and new houses alike,” Shane confirms. “Because it’s difficult to install cables in older houses with solid walls, we often use solar radio-controlled systems. These use a solar-powered motor, which sits on the window sill and broadcasts information with a handheld transmitter. The internal battery pack is trickle-charged by a solar panel, making modern systems compatible with residences of all periods.” Unique Window Services no-fuss approach to advanced window technology puts the benefits of optimal efficiency firmly in the consumer’s hands. SPRING 2018
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MEMBER PROFILE
WINDOWS
ARCHIE HARDWARE
CONNECTING PEOPLE AND SPACES
F
oshan, a beautiful city in southern China, has always been at the forefront of the Chinese industrial advancement. It houses some of the world’s most innovative companies, such as Midea, KUKA Robotics and over two dozen renowned robotics companies. It is in this cradle of innovation where Archie Hardware has spent almost two decades developing security solutions to cater to global demands. Archie Hardware’s portfolio of clients include the Hilton Hotel Group, Howard Johnson Hotel Group, Le Meridien Hotel Group (Singapore), Shanghai F1 Track, Shanghai World Expo Village and many more. Archie Hardware was founded in the spring of ‘opening up’ southern China in 1990. It is part of the Jian Mei Group, which consists of Jian Mei Aluminium and Jian Mei Real Estate. “Today, Archie is one of the largest hardware manufacturers in the world, exporting to more than 50 countries worldwide. Our annual production capacity is more than eight million units in both door locks and other hardware. This is equivalent to Australia’s entire annual demand,” says Andries Botha, General Manager, Archie Hardware Australia.
ONE-STOP SOLUTION Archie Hardware’s mission is to supply a ‘one-stop’ solution to its customers, “Who are the reason for our being,” emphasises Andries. Andries is most proud of Archie Hardware’s technical capability, with research and development (R&D) always being the cornerstone of Archie Hardware.
WORDS Cloris Long
“Archie reinvests close to five per cent of annual revenue into R&D, innovation and automation. Currently our R&D department has 45 engineers and we hold more than 300 patents,” explains Andries.
30
“Our flagship product is the Duo Select Hinge Door Lock, which is a 30 millimetre back set mortice lock. This lock has an adjustable bolt with a 13 millimetre or 24 millimetre projection. The main benefit of this product is that the fabricator/manufacturer only needs to carry one product and where the requirement arises for a shorter or longer throw (13 mm or 24 mm), they can adjust it on site. The 13 millimetre option is needed where the bolt cannot ISSUE 03
penetrate the door frame, otherwise it can cause water leakage into the dwelling,” says Andries.
IN PURSUIT OF PERFECTION Archie Hardware’s Australian product range is also tested to AS 4145.2-2008, ensuring it outperforms the strength, durability and corrosion requirements. Innovation is another important aspect of Archie Hardware’s operations, with Andries pointing out that innovation is what keeps enterprises moving forward. “In Archie Hardware, we always believe we can connect people and spaces and make lives easier,” he says. “Earlier this year, we put more advanced production technology into our production plant, such as automated polishing stations and assembly equipment, to improve efficiency and product quality,” says Andries.
FUTURE PLANS The Archie brand has some impressive plans in place for Australian distributors and consumers. According to Andries, “Our plan for Australia is to become a one-stop door hardware brand and consumers can just pop down to their local hardware stores to get it.” “In Australia, some of our Archie Hardware products, such as security door locks, mechanical locks and door hardware accessories, are now available at Shellhold, Solomon’s Security and Blinds, Total Hardware, and Fenestra Hardware Specialists,” says Andries. “Our vision is to provide user-friendly, high quality solutions to our customers at a competitive price. We are in the process of building up partnerships for our lock range in order to provide more customized solutions and end-user support. After all these years, we continue to challenge ourselves to push the boundaries, to think outside the box to pursue the kind of perfection users really want,” says Andries. For more information, contact Archie Hardware on +61 (0)7 3394 8411, email info@archiehardware.com, or visit www.archiehardware.com. SPRING 2018
FENESTRATION AUSTRALIA
WINDOWS
MEMBER PROFILE
Follow Archie Hardware on social media: Facebook @archiehardwares Instagram @archie_hardware Pinterest @archiehardware
01 Archie Hardware headquarters in Foshan, China. 02 Andries Botha, General Manager, Archie Hardware Australia. 03 Archie Hardware Duo Select Hinge Door Lock with 24Â mm projection. FENESTRATION AUSTRALIA
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CASE STUDY
WINDOWS
CONTEMPORARY FARMHOUSE COMMANDS ATTENTION
The natural materials of the new house - hardwood timber floors, limestone slab tiles and walls rendered in clay and limestone, belie its origins as a steelframed farm shed. Architect, Will Collins, picked up the industrial motif with windows that do more than frame the incredible views. His design specified 1 metre by 1 metre square windows on each side of the house. Framed with a black steel effect, the design for the windows allowed for no compromise - no adjustment of the framing to suit different heights or other variations around the building. The effect reaches its peak in a spectacular stacking of these frames over two floors to form a full side wall. This wall is the feature that introduces the house to visitors driving across the 30-acre property, which recently won a Building Designers Association of Australia award. Emma Ducat, the couple’s interior designer, wanted to acknowledge the home’s industrial past by including steel accents in her design. These include a steel staircase railing and an intentionally exposed steel beam running from the centre of the sunroom through to the barbecue area. The steel features blend with the natural materials of the construction to create the home’s spirit. The complete design was presented to Heather Clarke of Central Glass and Aluminium (CGA) in a 3D rendering on an iPad. She could immediately see why the architect had referred the Ducats to them. 32
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The challenges in meeting the aesthetic brief were matched only by the challenges in the technical brief, making this the sort of project imagined in the CGA motto, ‘You dream it. We make it’. The Ducats were committed to building a home without central air conditioning or heating. They wanted their windows to open for ventilation individually, for maximum control, and to provide insulation in colder weather. They also had to be secure. All without compromise to the aesthetics. To demonstrate their understanding of the brief, the CGA team fabricated an exact model of the frame, substituting steel with black anodised aluminium for an identical steel look. The clients signed off immediately. CGA’s solution included Low-E glass for insulation and multiple double-hung window panels on the same horizontal line, each individually controllable for airflow. An open window panel in this system blends seamlessly with the panel above or panel below to maintain the integrity of the overall appearance of the windows. The aesthetic is seamless, even though every window that opens has a lock and Crimsafe screen. The whole effect is finished with bespoke colonial bars fabricated by CGA and installed onsite to ensure perfect lines. “For decades I have owned and managed large businesses, and I find it a real pleasure, almost a relief, when I have the opportunity to deal with true professionals,” says Grant Ducat. “Better than anyone else I dealt with, Heather and Andy knew their stuff and were able to give us what we wanted.” As every supplier involved in the project has stepped back to admire their collaboration, they’ve also sent their photographers, making the Ducat’s awardwinning contemporary farmstead one of the most photographed homes on the coast. FENESTRATION AUSTRALIA
WORDS Heather Clarke
T
he Ducat family’s contemporary farmhouse commands the top of a hill - giving them 360-degree views that sweep down to the ocean and up the Tweed River. With views such as this, any glazier would have understood if the design called for as much glass and as little frame as possible. However, the interior designer and architect had other ideas for the windows. They wanted a nod to the building’s past.
WINDOWS
FABRICATOR
Central Glass & Aluminium
ARCHITECT
Will Collins, Arco Design
INTERIOR DESIGNER & PROJECT MANGER
Emma Ducat, Emma Ducat Designs
PHOTOGRAPHER
Tim Casagrande, Tim Casagrande Photography
FENESTRATION AUSTRALIA
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CASE STUDY
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CASE STUDY
WINDOWS
A MOST BEAUTIFUL VIEW
I
n February 2018, Thermeco travelled to Luxembourg for the KELLER AG annual conference and awards. Their project in Sorrento, Victoria, brought home second place for ‘The most spectacular object location of a KELLER minimal windows® with the most beautiful view’. ONLY THREE MATERIALS Through the entirely new design of the property, the architects achieved the ideal balance between transparency and security; a symbiosis between affinity with nature and privacy. Towards the roadside, the holiday villa is protected by a natural curtain of indigenous trees. Towards the ocean, the facade opens up, without restrictions, thanks to the frameless design of the KELLER minimal windows® sliding windows and doors from KELLER AG. The unusual villa does without frills of any kind and is made of only three materials: concrete, Corten steel and glass. The solid concrete walls and the generous processing of the Corten steel effortlessly defy the elements and promise the residents protection and security all year round.
SYSTEM
KELLER minimal windows®
SUPPLIER Thermeco
SLENDER FRAME PROFILES FORM A STARK CONTRAST
ARCHITECT
Maytas Architects
BUILDER
Len Bogatin & Associates
PHOTOGRAPHER
Tatjana Pitt
With their slender frame profiles, KELLER minimal windows® form a stark contrast - offering maximum transparency without wasting any part of the view of this unique landscape. They provide the necessary thermal comfort in winter, and in summer, when the weather is fine, the large sliding doors enable the front of the house to be opened without effort. The ‘living room’ gained by this provides additional space for relaxing and dining. Practical and generously sized living rooms, with maximum light, ensure a comfortable stay in a unique location. The kitchen, dining and living room are located on the first floor of the west wing with a view over the expansive beach. On the ground floor, a large family room, with high-quality home cinema system, has been set up. The east wing houses the bedrooms and guest rooms. In order to provide each resident with his or her own retreat, each of the five rooms features its own walk-in wardrobe and extensively equipped bathroom.
On one side, the Corten steel facade extends over the entire height of the building with KELLER minimal windows® doing the same on the opposite facade. A further window facade forms the link between the two halves of the house. This holiday villa works skilfully with the strengths and weaknesses of its surroundings - getting the best out of them by placing the focus on the essentials and inviting nature and the view to the inside. For more information on becoming a KELLER minimal windows® fabricator, contact Thermeco at windows@thermeco.com.au or on +61 (0)3 9763 1089. 34
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WORDS KELLER minimal windows®
The two wings are linked by a spacious entrance area on the ground floor and a gallery on the first floor. The large glass fronts of the two wings of the house have been set back in the facade in order to protect all the rooms from the neighbours’ view. One of the particular strengths of the frameless KELLER minimal windows® sliding windows comes into play here: The narrow frame profiles were integrated into the walls, ceiling and floor allowing even more light into the room - creating a light-flooded, friendly atmosphere. In addition, the two main wings surround the pool, shielding it from the prying eyes of visitors to the beach.
SPRING 2018
FENESTRATION AUSTRALIA
WINDOWS
FENESTRATION AUSTRALIA
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CASE STUDY
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WINDOWS
WHAT’S ALL THE FUSS ABOUT FLASHING?
SARKING
EXTERNAL BRICKWORK
JAMB FLASHING
WEEPHOLES
Technical Manager, Australian Window Association
I
t’s no secret that window and door openings are possibly the most vulnerable points for water ingress. Leakage around windows can cause substantial damage to the wall frame, internal linings, insulation, flooring, or the window unit itself. Moisture associated with water penetration can pose significant health risks as residents are exposed to mould, mildew and fungal spores which can cause asthma and respiratory related ailments. Installation problems such as the omission of flashings or the loss of continuity in the water barrier around windows can also contribute to excessive air leakage, condensation, and diminished energy or acoustic performance. Windows and doors must be adequately weatherproof so as not to become a weak point in the weather tightness of the building envelope. Windows supplied in Australia are regulated by Australian Standard AS 2047, which sets out minimum performance requirements and stipulates that windows and doors must be subjected to rigorous testing covering all areas of performance including structural integrity, operating force, water penetration resistance, air infiltration and ultimate strength. Equally important to achieve the best performance of a window is its proper installation. Poor weatherproofing and flashing of the interface between the window and wall systems compromises the overall performance of the building
FENESTRATION AUSTRALIA
HEAD FLASHING
STUD FRAME
WEEPHOLES
RUSSELL HARRIS
TECHNICAL
SILL FLASHING
envelope. The National Construction Code states that: A roof and external wall (including openings around windows and doors) must prevent the penetration of water that could cause: (a) unhealthy or dangerous conditions, or loss of amenity for occupants; and (b) undue dampness or deterioration of building elements. The severity of exposure to wind is the most important factor in the specification and installation of windows and doors in openings. Components and installation practices which are acceptable in sheltered situations may quickly fail when exposed to the full force of the wind and rain. Head, sill and jamb flashings are integral components to the weatherproofing of buildings, and yet, are all too often overlooked, neglected or improperly installed. Over recent years, there has been a proliferation of waterproofing claims and litigation across the country, with rectification costs totalling in the millions. Perhaps the most significant driving force behind this increase in problems associated with water ingress is the introduction of building insulation and energy performance requirements. ISSUE 03
SPRING 2018
Traditional methods of construction were fairly forgiving - with little in the way of insulation and well ventilated cavities, moisture management was of little consequence. However, in today’s built environment, never has it been more important. There are essentially three types of flashing: sill, jamb and head. It is important to note that flashing must be installed in a ‘bottom up’ manner to ensure that each layer overlaps the one below. This principle of overlap is important as it provides that, at each transition, water is directed onto the element below. There must also be provision for drainage below the window, so that any water captured has the ability to escape to the outside of the wall. Flashing is essential to achieve proper weatherproofing of any wall openings, particularly around windows and doors. It is the responsibility of the builder or installer to ensure that windows and doors are installed in such a way that water does not penetrate from the outer skin to the inner skin of the building envelope. The extent of the flashing required depends on local weather conditions, the exposure of the window to the elements, the type of construction and other design requirements. The AWA Installation Guide is available as a free download for members from our website: www.awa.org.au/resources/ installation-guide 37
CASE STUDY
WINDOWS
SOLAR RESPONSIVE THERMOCHROMIC GLASS TECHNOLOGY THE UNTAPPED BENEFITS
S
olar Responsive Thermochromic (SRT) glass is a type of dynamic glass incorporating a thermochromic PVB interlayer. This harnesses the sun’s rays to alter the light transmission properties based on the amount of direct sunlight hitting the external surface. That is, it self-tints as necessary to block excessive heat from entering a building when the sun is at its hottest and highest position in the sky. It returns to its natural state in the absence of direct sunlight - so the amount of daylight is continuously optimised. While Low-E glass has become the norm, and rapid advancements are being made in this technology, what isn’t as well understood is just how much better a Low-E Insulated Glass Unit (IGU) performs when combined with SRT technology. “With projects demanding higher green ratings, and increased legislation in this area, we need to innovate and evolve and SRT glass is already leaps and bounds
ahead,” says Michael Gleeson, General Manager, Glassworks (Aust).
VISIBLE LIGHT TRANSMISSION OVER TIME In this case study, a cafe in North Carolina, glazed on south, east and west elevations with vertically oriented SRT glass, had visual light transmission (VLT) measurements taken every minute. The extent to which the SRT glass adjusts the transmission of visible light throughout the day is illustrated by figure 01. Plotted against time of day, the minimum VLT corresponds with the time at which the glazing receives the most light exposure at each elevation. For the eastern facing glazing, this corresponds with 8:00 am, where the SRT glass responds with increased tint to reduce light permitted through the glass. For the southern and western elevations, this corresponds with 11:00 am and 3:00 pm, respectively. No other glass can boast this same ability.
During a heatwave, where temperatures are sustained at over 40 degrees Celsius, the external glass temperature can reach upwards of 70 degrees Celsius - which is when cooling systems would traditionally need to work overtime to maintain building comfort levels. By blocking heat at these times, SRT glass can potentially decrease the peak load on cooling systems.
Images 02 to 07, taken of the café’s western elevation throughout the day, show how the appearance of the SRT glass changes over time. It is at its minimally-tinted state in the morning. Then in the afternoon, the windows receiving direct sun are at their darkest tint which return to clear at night. At full tint, the glass is dark from the outside looking in. However, natural light is still allowed into the room without obscuring the view from the inside out.
50 45 40 35 30 25
By comparison, using blinds would not be able to achieve the same benefits: an uninterrupted view, temperature control without excessive air conditioning and manual manipulation of blinds is rendered obsolete.
20 15 West
10
East
5
South
1: 00 2: am 00 3: am 00 4: am 00 5: am 00 6: am 00 7: am 00 8: am 00 9: am 0 10 0 a :0 m 0 11 am :0 12 0 a :0 m 0 1: pm 00 2: pm 00 3: pm 00 4: pm 00 5: pm 00 6: pm 00 7: pm 00 8: pm 00 9: pm 0 10 0 p :0 m 0 11 pm :0 0 pm
0
Time of Day
*Northern hemisphere summer conditions.
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INSULATED GLAZING UNIT APPLICATIONS An IGU configuration can utilise SRT glass on the external surface/pane with a Low-E internal pane. The active ingredient is the SRT (PVB) interlayer. It is not a coating or aftermarket product. When the sun hits the FENESTRATION AUSTRALIA
WORDS Glassworks (Aust)
Percentage Transmission of Visible Light
The issue with selecting regular glass is balancing the heat, glare and energy consumption with visibility and comfort. SRT is the only glass with a dynamic Solar Heat Gain Coefficient (SHGC) which varies to block heat transmission in response to the temperature fluctuation of the glass. It is at its highest, 0.37, when the external glass temperature is 5 degrees Celsius and the glass is in its minimally-tinted state. As the external glass temperature increases, the SHGC decreases, blocking heat transmission. When the glass is at full tint at 65 degrees Celsius, the SHGC is 0.13.
SELF-TINTING IN ACTION
01 Visible Light Transmission Through SRT Glazing Over Time.
38
DYNAMIC SOLAR HEAT GAIN
CASE STUDY
PHOTOGRAPHY Sterling E. Stevens
WINDOWS
02
04
06
03
05
07
MORNING
AFTERNOON
NIGHT
02 Cafe exterior, 7:20 am. 03 Cafe interior, 10:26 am.
04 Cafe exterior, 5:23 pm. 05 Cafe interior, 5:15 pm.
06 Cafe exterior, 8:58 pm. 07 Cafe interior, 8:53 pm.
SRT PVB Interlayer
Low-E Coating
10
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BUILDING EXTERIOR
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BUILDING INTERIOR
08 How SRT Technology Works in a Low-E IGU.
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This ability to adapt is reported to result in an annual peak cooling load reduction from control of solar heat gain by 19-26 per cent, lighting energy use savings of 48-67 per cent1 (based on the Californian market) and a 15 per cent reduction in air conditioning loads at peak demand times2. This is accompanied by an increase to occupant comfort due to being able to block the negative aspects of the sun without compromising visibility and natural light. This also means increased productivity and other less tangible benefits.
A TECHNOLOGY FOR PEOPLE Spacer Glass Laminate Assembly
09 Comparative Performance Data for Low-E IGUs.
ILLUSTRATION Stephanie Grigg
surface it is able to block both ultraviolet (UV) and infrared light while allowing VLT. The active response of SRT to varying sunlight levels can result in a reduction of 10-50 per cent VLT.
LOW-E IGU
SRT LOW-E IGU
6 mm LoE-366® 12 mm Argon 6 mm Clear
8.5 mm Suntuitive® Laminate Clear 12 mm Argon 6 mm LoE-366®
Outside Glass Temperature
N/A
10˚C
65˚C
VLT
63%
54%
11%
SHGC
0.27
0.32
0.13
U-Value
1.35
1.32
1.32
Calculations based on Windows 7.2 NFRC 100-2010 conditions.
Achieving a similar thermal comfort and sun blocking ability would require blinds, overhangs and permanent dark tints - which not only add to costs, but compromises natural light and the view. SRT glass is a technology to benefit people. It promotes occupant health and well-being by providing them with a connection to the outdoors and natural light, as well as blocking the harshness of the sun as necessary. Glassworks Suntuitive® SRT glass teams up perfectly with LoE-366® to produce excellent performance figures.
1 Lee, E.S., S.E. Selkowitz, R.D. Clear, D.L. DiBartolomeo, J.H. Klems, L.L. Fernandes, G.J. Ward, V. Inkarojrit, M. Yazdanian, Advancement of Electrochromic Windows. California Energy Commission, PIER, 2006, pviii. 2 Chad Simkins, Optimizing Daylight with Dynamic Glass, Webinar, Pleotint, LCC, Continuing Education Center Architecture & Construction, 2016.
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NEWS
WINDOWS
THERMECO PROJECT WINS 2018 BDAV AWARD FOR EXCELLENCE IN THE USE OF GLASS
M
WORDS Giselle Grynbaum
orrell Street, by Vibe Design Group, was the unanimous winner for the Best Use of Glass category in the Building Designers Association of Victoria’s 2018 Building Design Awards. This project in Mornington, a seaside town on Victoria’s Mornington Peninsula, stood out amongst other entries by not only using glass for design elements such as balustrading and windows, but adopting glazing strategies for defining spaces and providing the separation of areas, while maintaining view cones and connectivity. These glazed elements sit comfortably and complement other materials used for the building. Glass plays an important role in the design intent, bringing the ground level into the upper living zone. A two-storey black anodised window combination frames the view of the significant English Oak Tree. Specifically placed mullions achieve a balance reminiscent of window frames in modernist era homes. The glass wall from living area to void becomes an invisible buffer, achieved with floor and ceiling recess details and large spans.
SUPPLIER
Thermeco
FABRICATOR
European Window Co.
DESIGNER
Vibe Design Group
BUILDER
Icon Synergy
PHOTOGRAPHER Robert Hamer Photography
The glass extends across the study entry – interrupted only with a circular door handle, allowing the tree view to take precedence, clear and directional. The double-glazed windows and thermally broken, black anodised aluminium frames were supplied by Thermeco, an Australian leader in the design and distribution of world class window systems, and they were
WORDS Raylene Johnston
GURU LABELS IS EXPANDING!
manufactured and installed by European Window Company, double-glazing specialists. Vibe Design Group is a multi awardwinning Melbourne-based design practice, offering contemporary building design to the Australian market. To see all the winners in the BDAV 2018 Awards, visit www.bdav.org.au
G
uru Labels will soon be moving to larger premises with double the machine capacity. Ordering performance labels, safety labels, continuous motifs, custom motifs, and window branding labels is available 24/7. Guru helps you comply with Australian Standards by supplying the labels you need to demonstrate compliance with AS 2047. As the AWA’s preferred print supplier, members save 20 per cent when ordering online. To order labels or request a custom quote, visit the Guru Labels online portal: orders.gurulabels.com.au/awa
01 FENESTRATION AUSTRALIA
01 The range of customizable labels from Guru Labels. ISSUE 03
SPRING 2018
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NEWS
WINDOWS
MIND THE GAP
GRAND OPENING
BRADNAM’S
CARRUM DOWNS
SHOWROOM
BUILDING INFORMATION MODELLING they manage if the technology used to deliver these façades is not keeping pace with the tools the architects use to design them?
SCOTT HANNAY Head of Business Development APAC, Soft Tech Group
L
ook at the skyline of a city in almost any part of the world and you will notice a concentration of tall buildings at its core. The varying design of high-rise buildings defines a city, and the world is demanding buildings that are not only stylish and functional, but energy efficient and sustainable in design. Along with new materials and technologies, the use of powerful model-based tools is allowing incredible flexibility in the design of façades. In theory, working in Building Information Modelling (BIM) should result in a defined dataset moving seamlessly through the process of design and construction into maintenance and building management. Ten years ago, I was directly involved in BIM and even back then I saw firsthand how professionals, using best practice workflows and one of the two dominant design platforms, Revit and ArchiCAD, could provide a great starting point for improvements in efficiency and minimising data loss. Today, these platforms, along with the use of innovative solutions, like Grasshopper and Dynamo, allow the design of building envelopes with incredible organic designs. What effect is this having on façade and curtain wall contractors though, how can 42
There are some in the façade industry who are partly achieving a workflow using information to and from the BIM model, but they are rare. In most cases, the data regarding the original design is lost as its recreated again and again in other CAD programs through various parts of the process, including fabrication. This adds risk and costs to delivering the façade through repetition and double handling. In BIM, to deliver the full benefits, all elements of the model must be available and usable by all parties throughout the process; before, during and after construction. Façade contractors need to aim for this approach by embracing software tools that can help them in a model based environment, capturing information and minimising data loss throughout the process of façade design and engineering through to fabrication and installation. Being able to export in a trusted neutral data format like IFC (Industry Foundation Classes) will enhance this approach by making information available to other disciplines for analysis and ultimately inclusion in the model.
B
radnam’s Windows & Doors invite you to the grand opening of their brand new state-of-the-art showroom in Carrum Downs, Victoria. From 9:00 am to 12:00 pm on Saturday, 8 September, join the Bradnam’s crew as they proudly showcase their recently completed, contemporary designed premises.
The solutions are there to find, interoperability through open international standards of information. OpenBIM, for example, supports a transparent open workflow, allowing project members to participate regardless of the software tools they use.
The SEN ‘Off the Bench’ boys will broadcast their popular radio show live onsite, the Seaford Rotary Club will run a barbecue, there will be jumping castles for the kids and a coffee van.
For more information on BIM collaboration, open international standards and the inter-exchange of information models, checkout www.buildingsmart.org and biblus.accasoftware.com/en
WHEN
9:00am - 12:00 pm Saturday, 8 September, 2018
WHERE
Bradnam’s Windows & Doors 46 Latham’s Road Carrum Downs, Victoria 3201
ISSUE 03
SPRING 2018
FENESTRATION AUSTRALIA
NEWS
WINDOWS
NEW WEBSITE LAUNCH FOR BUILDING PRODUCT MANUFACTURER RYLOCK
R
ylock Pty Ltd (Rylock), an industry leading designer and manufacturer of custom made energy efficient windows and doors, announce the launch of their new website rylock.com.au. With a focus on usability and design, the new website delivers tailored information for consumers and building industry professionals.
The new website includes video, extensive image galleries for new home and window replacement, customer testimonials and a focus on relationships with over 35 business partners. The site also contains consumer and trade event information, articles on Rylock’s product innovations, industry trends and a detailed technical
hub for documents, including build-in and product care instructions. “Building or renovating a home is an exciting process which can be overwhelming at times. We understand that knowledge is power and enjoy working with our customers so they can make informed product decisions. We are proud that the new rylock.com. au features a wealth of information that supports our customers in their product research and decision making journey,” explains Emma. Visit rylock.com.au
WORDS Emma Truong
At Rylock, people are what matters. Delivering a digital information tool that enhances the customer’s experience and product knowledge was essential to the redesign strategy. “We identified the
importance of showcasing our strong relationships with local customers, suppliers and member associations through imagery, video and testimonials,” said Digital Marketing Manager, Emma Truong.
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NEWS
WINDOWS
A WORLD VIEW ON DOUBLE GLAZING
heating and cooling devices to be liveable. However, rising energy costs now mean that Australians are not only paying more than ever to live in comfortable spaces, but are also increasingly conscious of the long term impact on our environment. The glazing industry must be proactive in addressing the misconceptions around double glazing. Better education on the long term benefits of double glazing and the limitations of ordinary glass windows will shift this narrative from today’s hip pocket challenge to an investment strategy.
WHY THE AUSTRALIAN INDUSTRY NEEDS TO CHANGE
material in Australia, and why states such as New South Wales and Queensland are reluctant to embrace it.
TAMARA HEAD-McNEIL Business Development Manager Viridian Home Comfort
W
hen you think about double glazing, you usually associate it with colder climates like North America and Europe. This is why states like Victoria and Tasmania are leading the uptake of this transformative building
Make a Healthier choice
01
While Australia’s building codes are progressing in the right direction and demanding safer, better performing and more energy efficient buildings, our industry must stay on the front foot in driving this evolution.
In fact, double glazing offers multiple design and performance benefits, regardless of climate type. Its superior insulation helps maintain heat in a building during winter, while also keeping hot air out in summer.
By working together, our industry can ensure we keep pace with global neighbours and lead the way with smart and efficient homes that will stand the test of time.
Australia’s climate of weather extremes means buildings constantly rely on
01 Ivanhoe Residence, Victoria. Architect: Daniel Xuereb, DX Architects. Photographer: Peter Hyatt.
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2-163-604
Hexfix hPU Sealant White
600ml
20
2-163-605
DESCRIPTION
COLOUR SIZE
CODE 2-163-602
APPLICATIONS
FEATURES
MATERIALS
• Perimeter seals around doors, windows and facades • Construction joint sealant applications • General purpose interior joint sealant applications • Sealing and bonding metal roofing systems • Automotive and marine applications requiring a flexible adhesion profile between substrates
• Solvent and isocyanate free • Low odour and non-corrosive • Up to 40mm wide joints • Joint movement +/- 25% • Non-slump • Low VOC • Paintable
• Aluminium profiles • Sandstone and granite • Precast concrete panels • Block work and bricks • Fibre cement sheet • Plasterboard and blue board • Fibreglass
Contact our National Customer Service Centre on 1300 551 919
44
AD0037AH-Fenestration Mag July 2018-final.indd 1
ISSUE 03
SPRING 2018
12/07/2018 10:24:11 AM FENESTRATION AUSTRALIA
NEWS
WINDOWS
LOCK & ROLL AUSTRALIA LAUNCHES NEW FRANCHISE BUSINESS
L
ock & Roll Australia has announced the launch of its new franchise business, aiming to be the benchmark in window and door maintenance in Australia. Lock & Roll is a specialist window and door repair, maintenance and upgrade service for domestic and commercial property owners and managers. The target customer base includes the emerging Do-It-For-Me (DIFM) generation, time-poor homeowners as well as residential body and commercial building managers who need to be on top of the ever-changing industry regulations.
WORDS Giarne Wedes
The concept for the Lock & Roll Australia business has been created with two key trends in mind: the loss of DIY skills and an increasing prevalence of time-poor people. “Career demands and significant family commitments mean most residential property owners are time-poor. Any spare time they do have is understandably used to relax and recharge. The days of tinkering in a shed with dad or granddad and tending to household maintenance has simply disappeared. Our customers are the Do-It-for-Me generation, who simply buy-in services they need,” says Dom Galluccio, Lock & Roll, General Manager. As a result of today’s work-driven lifestyle, the elderly can unfortunately be
lacking neighbourly or family support. Consequently, they also have to rely on property maintenance services for any work required in their home. In the residential sector, these trends, along with the desire to have homes as sanctuaries, result in people putting a priority on knowing their homes are safe and secure. In the commercial sector, there has been a move to seek specialist skills rather than generalist services partly driven by Workplace Health and Safety (WHS) and government requirements. Commercial customers must ensure their business is safe and that all contractors can provide proof of WHS compliance. As the demand for service grows in both the residential and commercial markets, Lock & Roll Australia, who has spent the past three years testing processes and concepts with three operating licensees in Sydney, is now rolling out its franchise business nationally. Lock & Roll’s business proposition is simple. They specialise in fixing the hardware and functionality of windows and doors. Hardware will inevitably deteriorate or fail over time with constant use. Window handles and latches can become loose or break and sliding and bi-fold doors can become stiff, making doors almost impossible to slide. The business isn’t complex, but like any
successful venture it relies on good people with great attitudes. “As part of our extensive market research into what customers want, what works and what doesn’t work, we’ve compiled all feedback and found the most common customer complaints when dealing with tradespeople. It came down to the tradesperson not showing up and leaving a mess behind, so we are diligent with our training in regards to communicating with customers, workmanship and overall customer experience,” explains Dom. Lock & Roll franchisees have the support of a pro-active operational team including a Training Manager, Franchisee Manager, Marketing Co-ordinator, Business Director and General Manager. For Lock & Roll, it’s about understanding what their franchisees are looking to achieve and how they can improve the system by implementing support structures. “In terms of what’s next, we’re focused on welcoming dedicated and customerfocused people to become part of the Lock & Roll franchisee family, and to meet the strong existing demand for our services,” explains Dom. We will work with our team to show how they can earn a strong rewarding income and build a business that fits a desired lifestyle.” For further information, please visit www.lockandroll.com.au or call 1800 20 33 77.
A CONTEMPORARY NEW LOOK
WORDS Vanessa Sammut
A
nthony Innovations are door and window hardware specialists who design and manufacture rollers and other products for clients in Australia and abroad. A family business in its third generation, the company has recently rebranded with a new style, logo and vibrant colours that give it the modern look it deserves. The new logo is a fundamental element of the Anthony Innovations brand identity FENESTRATION AUSTRALIA
and draws on the company’s history and expertise in engineered bearings and rollers, designed to overcome rolling resistance within compact spaces in door and window systems. Having served its customers since 1951, the company has stayed current by listening to its clients’ requirements and helping them find new solutions that give them a competitive advantage. “The new brand represents ISSUE 03
Anthony Innovations as we continue to grow across Australia, North America and China,” says Ben Anthony, General Manager. “It also celebrates and differentiates us as a business, that for generations has applied its engineering prowess and manufacturing capabilities to develop products that meet customers’ needs for new ideas. Additionally, these products continue to be developed with quality and reliability since we maintain SPRING 2018
end-to-end control of our processes, from design in Australia to manufacturing at our purpose-built factory in China.” The new brand will also be making its debut at GlassBuild 2018, Las Vegas, in September, where Anthony Innovations will be exhibiting their most recent products, and Fenestration Australia 2018, Port Douglas, Queensland. For more information, visit anthonyinnovations.com.au 45
NEWS
WINDOWS
INTRODUCING AWA TRAINING OFFICER, MAL THIAGARAJAH
I
n July, the AWA welcomed a new member of the training team, Malathi (Mal) Thiagarajah. Mal has a very strong background in training and is quickly learning our specific ropes. We asked her a few questions to introduce herself to the membership. What is your current role? I joined the AWA on 2 July 2018 in the newly created Training Officer role. I am enjoying the work and the wonderful team mates I work with at the AWA. I have been in the Learning and Development/Training field for about 20 years, so I am excited to be part of the team that’s responsible for developing capabilities in the fenestration industry. What keeps you motivated to stay in your current field? I have always enjoyed seeing people grow out of the training programs I organise and/or deliver. I am eager to understand this industry better and to equip myself with the knowledge and skills so that
I can support our members with high quality, positive and well-regarded learning experiences. What are your hobbies? One of my favourite hobbies is spending time with and organising games for children from underprivileged backgrounds. I feel a sense of inner joy when I see their smiles and positivity despite their difficulties. Apart from that, I love cooking, home decoration, travelling and socialising with family and friends with sumptuous food. What is your favourite travel destination? Every chance I get, I look forward to travelling back to Malaysia, the country which I was originally from, to spend precious time with my other family members and friends. Having lived and worked in the Netherlands, I have seen enough of the other parts of Europe, and some parts of North America, so Malaysia is my pick.
What is your favourite movie? I view my life as a movie – it had a start and will have a finish, and whatever happens in between shouldn’t be taken too seriously, yet sometimes I do. The movie that kept me on the edge of my seat was Sixth Sense, a thriller that was genuinely creepy. I was astounded by the twist at the end of the movie! What is your favourite quote? A quote from an ancient text keeps me well-adjusted, and that is, “We are born in this world to lose as well as to gain, to have happiness as well as misery. Enrich your mind by understanding this and improve, gaining stability thereby.”
EZY HD2 is Super Durable powder coating like you have never seen it before! The EZY machine uses a method that is unique to the Australian market to produce a realistic wood effect with a grain that you can see and feel. Using only AAMA2604 and Qualicoat Class 2 powder, we can guarantee high performance on residential or commercial applications in high UV and coastal environments. The finish comes with 15 year colour and 20 year film integrity warranties. DJS Qualicoaters are the only company in Australia with an EZY Wood Effect machine.
02 4869 1069 sales@djsq.com.au Cnr Lytton & Lackey Roads Moss Vale NSW
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HD 510 WESTERN CEDAR FENESTRATION AUSTRALIA
Next generation timber protection. Protection from the elements well before installation is key in maximising the service life and performance of timber windows and doors. Developed in Scandinavia using the latest water based coatings technology, Teknos timber protection systems are specially designed for industrial application ensuring finishes of the highest quality and standard.
To find out how a Teknos timber protection system can be customised to meet your needs, call 1800 630 285 or visit teknos.com.au. Teknos is distributed in Australia and New Zealand under licence by Intergrain Timber Finishes.
The 25th Windoor Expo 2019 T h e U l t i m a t e W i n d o w, D o o r a n d Fa c a d e E v e n t i n C h i n a
4 to 6 March 2019 PWTC and NICEC, Guangzhou
www.windoorexpo.com
For Better Building，
For Better Life！
700
Exhibitors
23,000
New Products & Solutions
100,000
Square Meters
GUANGZHOU JIANKE CITIEXPO CO LTD +86 20 8908 0309
info@windoorexpo.com
www.windoorexpo.com
Pre-Register to save US$10 onsite
WINDOWS
PRODUCTS
DORIC DN8000 DEVELOPMENT OF A HIGH PERFORMANCE SELF LATCHING MULTI POINT SYSTEM
JOHN WRIGHT Business Development Manager, Doric Products
H
aving worked around locking systems since I was 16 years of age, it is somewhat poetic justice that today I find myself as one of the key drivers of multi-point locking hardware in Australia.
the highest standards associated with it, and only through multi-point locking could these performance numbers be achieved.
As the Business Development Manager for Doric Products for the past five years, I have been a part of a rare energy to develop and test a unique locking system for the Australian window and door market.
The landmark development, Jewel Towers, currently taking shape on the pristine Gold Coast, is subject to some of the most severe weather conditions in this country and only through multi-point locking could a window perform at these heights.
This has been an enormous project and, to some extent, the journey has not yet reached its final destination (as we continue to evolve and progress this system to accommodate manufacturing and performance requirements in Australia).
It is not just large scale developments where multipoint is making a difference. We are seeing examples through modern low rise apartment developments and residential homes where performance of hardware is now top of the list.
Multi-point locking costs more, it takes longer to install and it probably provides some headaches around inventory, so why bother? The fact is, whether it is the Doric DN8000 or some other system, multi-point locking delivers real performance and elegance to a finished window product, on which the manufacturer put in so much energy and effort. Improving the performance of windows is not just about glass or framing selection anymore. The selection of hardware and the choices you make around hardware have never been more critical than they are today. Performance can be viewed a number of ways but, as an industry, our standards provide a solid guidance for where that needs to be. Through our DN8000 Multi-Point Locking system, we have had recent exposure to some really high performance requirements on a couple of key projects in Queensland. Sky Tower Brisbane is the tallest residential tower located in the Brisbane CBD and, with over 3000 operable awning sashes, this building had some of FENESTRATION AUSTRALIA
The Doric DN8000 system is manufactured from an optional two material base selection process and this is really driven by two key factors; performance and budget. Of course, if you need the lowest negative performance numbers and the highest corrosion resistance, then the 316 Stainless Steel system is the only choice. If it is about reliability at a more affordable price, then our Engineered Polymer System can still achieve strength numbers that surpass anything currently in the market. When you are looking for point of difference, don’t forget our world first Self-Latching System (SLS) which delivers the ability for a window to close and remain closed securely in high wind conditions. The SLS is an optional feature only with the Doric DN8000 Multi-Point System. For further information, visit doric.com.au or call +61 (0)2 9609 2555. ISSUE 03
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PRODUCTS
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AN AUSTRALIAN FIRST FROM DJS QUALICOATERS
D
JS Qualicoaters have recently upgraded their production facility in Moss Vale, New South Wales. Along with a Cube Vertical Powder Coating line from Surface Aluminium Tech (SAT), DJS Qualicoaters are very excited to be the only company in Australia that has installed an EZY® Wood Effect machine, also from SAT. The EZY® machine achieves a woodgrain effect on aluminium in a new and unique method that gives a more realistic feeling and looking product while also having superior exterior durability. The secret to the look and feel of the EZY® wood effect is that it’s achieved by using two coats of powder coating. The two coats of powder are cured together to ensure the integrity of the finished product. However, it is the
second coat and the unique way that it is applied that gives a raised grain that can be seen and felt. The superior exterior durability of the finished product is achieved through Super Durable powder that meets AAMA 2604 and Qualicoat Class 2, so there are no concerns about the grain fading even in high UV and coastal climates. The process originated from Italy, where the EZY® machine is the preferred system for high UV climates, such as Sicily, which has a similar UV index to that of most of Australia. For more information, email sales@djsq.com.au or call +61 (0)2 4869 1069.
See clearly through the ‘pain’ of energy bills As business owners, operational costs significantly shape the money going into our back pocket’s. That’s why the AWA maintain their longstanding partnership with energy specialist, Make it Cheaper. They understand 81% of Australian businesses are overpaying on their energy bills, and throughout 2017 identified savings to the value of $9,396,659*
“Over the period of time we’ve been working with Make it Cheaper, we’ve seen a good number of members sign-up and get genuine savings”. Gary Smith Marketing & Communications Manager, AWA
Make it Cheaper have identified savings to the value of $120,179.00** for AWA members; an average saving of $1,196.00 p.a. for participating businesses. So, whether you’re looking to reduce operational costs, or looking to see if your current energy retailer is offering you a competitive rate, Make it Cheaper provide a fast and obligation free solution that saves you time and money:
Register your interest at the AWA landing page www.bit.ly/mic_awa or contact (02) 8880 1471
Step 2
Get a free energy bill comparison & quote
Step 3
Make the switch & start saving
WORDS Craig Joubert
Step 1
For more information, go to www.bit.ly/mic_awa or contact (02) 8880 1471. *Savings analysis undertaken across 9,270 individual Australian business meters. **Savings identified since 2016. ***Offer available to AWA members in NSW, SA, VIC & SE QLD.
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FENESTRATION AUSTRALIA
WINDOWS
STEGBAR INTRODUCES THE LATEST IN BATHROOM TRENDS
PRODUCTS
everyday use. The Grange Overlap Showerscreen is a semi-frameless structure with a functional difference – an overlapping pivot door to minimise water leakage. STEGBAR’S BLACK BATHROOM STYLE TIPS • Industrial is still on trend. Look to concrete sink basins and matte black tapware to create the look. Antiquestyle mirrors will also add to the industrial style. • For a bold, modern bathroom, keep tapware, fixtures and hardware all black and use geometric shapes to unify the look.
MONOCHROME MAGIC
A WORDS Giarne Wedes
ccording to the latest Housing Industry Association (HIA) Kitchens and Bathrooms Report, an estimated 219,000 bathroom renovations took place across Australia in the last financial year, with an average $17,000 spent on each renovation. The report reveals a demand by renovators looking for cutting-edge design trends to set their renovations apart. One prominent trend making a comeback in the bathroom space is the colour black. From classic to contemporary, black suits most bathroom styles and has the ability to transform an understated bathroom into a feature space. Stegbar, Australia’s leading manufacturer of shower screens, splashbacks and glass panels, has launched its Grange Black
Showerscreen range. The latest addition to the Grange collection, the new black finish is especially complementary to the current trend of black fixtures, hardware and accessories. “Not just an on-trend hue, black is also timeless and ever-sophisticated,” says Christine Evans, Stegbar Marketing Director. “The perfect choice for monochromatic bathrooms, black is also adaptable to many other colour palettes and has the ability to both stand out or blend in.” Expertly engineered, the Grange Inline and Overlap Showerscreens are available in a range of configurations to suit any bathroom layout. Sleek in design and look, the Inline Showerscreen is a pivot door system developed to withstand
• Traditional-style bathrooms can be achieved with black and white patterned floor tiles, classic style sinks with chrome tapware and fixtures for timeless elegance. • To keep a black and white bathroom from feeling too stark and cold, use wooden details to warm the space up. • Mirrors and materials with reflective qualities are an ideal way to add depth and interest. • Include Stegbar’s Nanoclean coating to help to save cleaning time. The coating bonds with glass and forms an invisible protective barrier that minimises dirt and grime build up. To keep the shower screen clean, a quick wipe down with a microfibre cloth once a week is all that’s needed. No matter the bathroom style, the Grange Black Showerscreen effortlessly adds a touch of refinement and luxury. Visit www.stegbar.com.au for more information.
WATCH THIS SPACE
WORDS Manfred Wolfram
NEW GLASS LIFTERS RELEASED IN SEPTEMBER
A
fter listening to glass workers and owners, Quattrolifts will be releasing four new machines in Europe and USA in August, to be available in Australia later in 2018. Three of the machines are an evolution of the successful Express range of glass lifting machines. The fourth machine, the OMNI 750, has a capacity of 750 kg and attaches to the front of a telehandler or forklift and allows for glazing up to five FENESTRATION AUSTRALIA
stories with fine precision. The Express 350CWA is a motorised and counter-weighted machine that allows one to two people to transport up to 350 kg of glass. The beauty of the Express 350CWA is its small footprint, 800 mm x 1100 mm, and fine adjustments for precision glazing.
Glaziers are often compromised when glazing above doorways, as the work doesn’t justify the expense and a great risk of injury is associated with working at heights. The Express 150T solves this problem by allowing the glass to be lifted above a doorway while a glazier completes the glazing.
The Express 200CW is a similar nonmotorised glazing machine that is ideal for handling glass up to 200 kg.
For more information, visit www.quattrolifts.com.au call Rick Carlei on 0411 591 807.
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PRODUCTS
WINDOWS
JDPOWER GRM 250 GLASS HANDLING ROBOT & CA400 SUPER LIFTER WILL MEET ANY CHALLENGE
01
W
hen modern architecture and luxury building intersect there will inevitably be challenging glass installation issues encountered along the way. JDPOWER TOOLS provides a range of glass handling equipment to meet these challenges. CA400 SUPER LIFTER The JDPOWER CA400 Super Lifter can lift glass panels up to 150 kg up to 4 metres to provide safe installation of glass awnings and skylights. The CA400 easily lifts glass panels off a vehicle or A-frame in the vertical plane with its four suction cups. Once moved into position, the smooth electronic operation of the CA400 allows each pane to be lifted and manoeuvred quickly and safely into position for installation. Streamline the use of staff resources with a single person operating the lifter from the ground and another team member in position to complete sealing and installation into the frame. Its clever design allows for one man operation to
02
both transport and setup. Technically challenging jobs can be completed in half the time. GRM 250 GLASS HANDLING ROBOT
JDPOWER TOOLS offer a range of portable lifters and trolleys which offer increased workplace productivity and
potentially provide substantial labour and cost savings. For further information, call +61 (0)2 4228 7708 or email info@jdpowertools.com.au
The GRM 250 Glass Handling Robot has been designed to pick up large sheets of glass and transport those panels around a factory for processing and packaging without the need for expensive cranes. The geared hand winching on the GRM 250 has proven to allow effortless, incremental, precision placement of the large panels and windows without the jerkiness of other handling equipment. It can manoeuvre large glass panels from a vertical position to horizontal, spin 360 degrees, and swing the head 90 degrees to one side for doorway access. It can also install panels to a height of 2.4 metres, making it one of the most versatile pieces of machinery on the market. Driven by their core values innovation, quality and service, JDPOWER aims to provide customers with high quality solutions that are:
01 JDPOWER GRM 250 Glass Handling Robot.
• Easy to operate
02 JDPOWER CA400 Super Lifter.
• Easy to transport
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• Quick to setup
Good2Go!
Introducing the new Elegance Push2Go, the only hinged security screen door lock to feature external keyless privacy locking. Make security easier for your clients, use Elegance Push2Go on your next security door.
For more information visit www.ausloc.com.au or 131418
ISSUE 03
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FENESTRATION AUSTRALIA
Unlock Your Window’s Potential OptEma™ The OptEma™ range of high performance insulated glazed units is specifically designed for residential and multi-residential windows and doors. OptEma™ balances the benefits of outstanding levels of natural light transmission with high levels of thermal insulation and overall energy efficiency. With a range including clear, toned, decorative, safety, security and acoustic options, OptEma™ is the next generation of high performance residential glazing solutions. OptEma™ can be combined with other FGI products to meet required performance or application specifications: • • • •
Enhanced Safety & Security Noise Reduction Privacy Enhancement UV Blockage
OptEma™ Plus Combines superior product performance with state of the art OptEseal™ IGU spacer technology to maximise energy efficiency of the overall window system. The Innovative OptEseal™ IGU spacer... Inside OptEma Low E coating on surface #3 Suitable external glass pane dependent on final application OptEseal triple seal flexible silicone spacer PIB primary seal
Acrylic seal Barrier film
• • •
Vapour barrier Silicone or Polysulphide secondary seal
•
Helps improve the window’s overall thermal insulation by up to 9% Reduces heat conduction and sealant stress Keeps IGU glass surface warmer to reduce heat gain or loss at the edge of the IGU Offers superior aesthetics with flat, consistent sightlines
Select OptEma™ and OptEma™ Plus for improved comfort & energy efficiency Request your OptEma™ brochure now Syd: (02) 9824 0999 Mel: (03) 9791 2333 www.flatglass.com.au
ADVERTISEMENT
WINDOWS
www.lunamachinerynsw.com.au
Extensive range of large capacity saws and routers Improve your quality and efficiency Competitive prices
DC 550SK CNC Double Mitre Saw HeadOfficeNSW 02 9676 5114 sales@lunamac.com.au 54
VIC/TAS 03 9335 5033 jcwalsh@bigpond.com
SA 0417 820 307 sales@tama.com.au ISSUE 03
SPRING 2018
WA 08 9447 0133 lunawa@tpg.com.au
QLD 1300 736 556 enquiries@lunamachinery.com.au FENESTRATION AUSTRALIA
DIRECTORY
WINDOWS
WANTED AN
EXTRUDER OR
SUPPLIER TO JOIN US IN BRINGING THE MULTI-AWARD WINNING
WINDOW WEATHERGUARDS TO THE WINDOW AND BUILDING MARKET.
W
indow Weather Systems and Haigh Australia are searching for a company to supply extruded flyscreen frame profiles for the production of Window WeatherGuards In-Channel SelfLocking Flyscreen Frame for the Australian window and building market. A patented flyscreen frame profile has been developed allowing Window WeatherGuards to self lock within the channel of the flyscreen frame. To successfully bring this product to market, an estimated 4.5 million linear metres of extruded profile is required. We are seeking interested companies with this capacity to work with both Haigh Australia and Window Weather Systems in order to bring this revolutionary AWA & GOOD DESIGN award winning product to market.
AWA WELCOMES CANON DOUBLE GLAZING
Malaga, WA
FACELIFT FOR HOMES PTY LTD
Cheltenham, VIC
KUNUNURRA MAINTENANCE SERVICE
Kununurra, WA
PRESTIGE PLUS PTY LTD
Moorebank, NSW
THERMAGLAZE WINDOWS WA PTY LTD
Landsdale, WA
WINDOW WEATHERGUARDS Optimise a window’s full potential in all weather conditions with passive ventilation. Sliding windows fitted with a Window WeatherGuard allow the free flow of fresh air through a home without the intrusion of rain, substantially improving ventilation and energy efficiency. Window WeatherGuards are compatible with sliding window vent locks, security and fall prevention screens.
AWA CALENDAR
FREE FLOWING FRESH AIR Poor indoor air quality can result in significant adverse impacts on our health and environment. Moreover, these impacts carry a significant cost burden to the economy. The CSIRO estimates that the cost of poor indoor air quality in Australia may be as high as $12 billion per year1. Proper ventilation also reduces the need to rely on electronic appliances, reducing the building’s greenhouse gas emissions and carbon footprint. Our number one recommendation: open your windows!
11 September
TRAINING: Standards, Regulations & Energy
Sydney, NSW
19-21 September
FENESTRATION AUSTRALIA 2018
Port Douglas, QLD
20 September
AWA Special General Meeting
Port Douglas, QLD
2 October
TRAINING: Standards, Regulations & Energy
Melbourne, VIC
17 October
TRAINING: Window Essentials
Sydney, NSW
27 November
AWA Board Meeting
TBA
29 November
TRAINING: Standards, Regulations & Energy
Canberra, ACT
GET IN TOUCH
IMAGE Tim Casagrande Photography
If your business would like further information on this unique opportunity, please contact:
ANDREW COTTLE 0401 806 612 HAIGH AUSTRALIA 1300 54008 Product Design Hardware and Buildin g The Good Design® Selectio recognised n is a globally seal for good design. It certifies that this project has met the recognised internationally criteria for good design.
1 Brown, S.K., Beating the $12 Billion Cost of Polluted Air, CSIRO Press Release, Ref 98/55, 1998.
FENESTRATION AUSTRALIA
Window Weath & The In ChannerGuards Screen Frami el Fly ng Designed by Andrew Cottle Comissioned by Andrew Cottle Designed in Australia
Gerhard Vorster Patron Good Design Australia May 2016
Dr. Brando n Gien CEO Good Design
Australia
ISSUE 03
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DIRECTORY
WINDOWS
5 March 2018 STANDARDS, REGULATIONS & ENERGY Brisbane, Queensland 01
Andrew Morriss, Matthew Smart, Adam Winterbon (A&L Windows); Gerard Hickey, Mark McGuinness (Architectural Window Systems); Nathan Boyd (Breezway Australia); Justin Cotterill (Dowell Windows); Adam Duce, Stuart Palfrey, Gavin Nunn, Michael Mackie (Duce Timber Windows & Doors); Frank Maxwell, Ron Maxwell, David McCubben, Paul Mewes (Ezi Aluminium Systems); Paul Barnett, Phil Esteban (Lincoln Sentry Group); Wayne Nicholas (NGA Windows).
5 March 2018 02
03
REGULATIONS & ENERGY Brisbane, Queensland Tracey Heihei, Vanessa Tarrier (Brett’s Doors & Windows).
5 March 2018 STANDARDS & REGULATIONS Brisbane, Queensland 04
Matthew Newton (Alspec); Jow Sefton (Brett’s Doors & Windows).
8 March 2018
STANDARDS, REGULATIONS & ENERGY TRAINING IN 2018
D
ue to the popularity of the Standards, Regulations and Energy training course, the AWA has scheduled additional courses to run before the end of the year. The course covers the recent and future changes to Australian Standards and the emerging energy efficiency requirements for residential and commercial construction in Australia. The course structure is divided into two modules: Standards and Regulations, from 9:30 am to 12:30 pm, and Regulations and Energy, from 1:00 pm to 3:30 pm. The morning session will cover the important aspects of:
STANDARDS, REGULATIONS & ENERGY Townsville, Queensland Kevin Scott (Arlie Glass and Aluminium); Blake Hinschen (B & N Glass and Aluminium); Ryan Little (Capral Aluminium); Surask Srisoongnoen (Bob Gould Fabrications); Andrew Tighe, George Couplos, Jan Cussons, Bruce Dalton, Derek Mitchell, Darren Teare (G.James Glass & Aluminium); Paul Ebert (National Glass).
8 March 2018 STANDARDS & REGULATIONS Townsville, Queensland
• AS/NZS 4284 - Testing of building façades.
Anthony Stillitano (Bradnam’s Windows & Doors); Nathan Dare (Well Hung Glass & Aluminium).
• AS 1170.2 - Structural design actions - Part 2: Wind actions.
8 March 2018
• AS 5203 - Protection of openable windows/fall prevention - Test sequence and compliance method.
REGULATIONS & ENERGY Townsville, Queensland
• AS 2047 - Windows and external glazed doors in buildings.
• AS 3959 - Construction of buildings in bushfire-prone areas. • The 2019 National Construction Code (NCC) and future expected changes. The afternoon session will focus on the increased energy efficiency stringency to be implemented over 2019-2030 and what you need to do to be ready for these regulatory changes. Also included will be an overview of the scheduled update to the Window Energy Rating Scheme (WERS) and its expected deliverables and outcomes. For more information, or to register your attendance at any of the upcoming AWA training, visit www.awa.org.au/events
01 & 02
Intermediate Fenestration in Melbourne, Victoria, on 19 & 20 June, 2018.
03 & 04
Intermediate Fenestration in Sydney, New South Wales, on 10 & 11 July, 2018.
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Bill Perkins (B&N Glass and Aluminium).
14 March 2018 STANDARDS, REGULATIONS & ENERGY Adelaide, South Australia Katrina Swiatczak (Architectural Window Systems); Tim Margach, Simon McGilloway, Brett Teakle (Capral Aluminium); Bradley Vincent (Centor); Darryl Angel, Lucas Cini, Natasha Knight,
FENESTRATION AUSTRALIA
DIRECTORY
WINDOWS
AWA TRAINING Tim Miller, Viv Williams, Adrian Wood, Mark Worthington (Dowell Windows); Piotr Bejnarowicz (Magnetite); Tarque Williamson (Riverland Glass); Ian Carr, Grant Cole (Trend Windows & Doors).
14 March 2018 STANDARDS & REGULATIONS Adelaide, South Australia Jordan Efstathiadis, Spiro Efstathiadis, Stratos Efstathiadis (South Pacific Aluminium Windows).
10 April 2018 STANDARDS, REGULATIONS & ENERGY Melbourne, Victoria Chris Delaney, John Mizzi, Albert Sze, Philip Trimnell (A&L Windows); Ben Window (Alcon Windows); Peter Fry, Bernie San Diego, Michael VanDenBerghe (Alspec); Mark Collins (Australian Glass Group); David Chu, Peter Hu, Danny Pegorin (Hickory Constructions Group); Wayne Binding (Jewel Sashless Windows Aust); Paul Lohan (Rylock); Vincent Wardill (Technoform Group ANZ); Rajiv Rajgor (Thermeco); Marc Rowan (Trend Windows & Doors); Rohan O’Neill (Ultimate Windows); Tony Lee (Viridian).
10 April 2018 STANDARDS & REGULATIONS Melbourne, Victoria Bill Hulm, Maddison Ireland, Ron Trummer (Glassworks (Aust)).
10 April 2018 REGULATIONS & ENERGY Melbourne, Victoria Laurence Alexander, David Marshall, Danny Motteram (Australian Glass Group); Matthew Jackson (Jewel Sashless Windows Aust).
11 April 2018 STANDARDS, REGULATIONS & ENERGY Sydney, New South Wales Murray Chaloner, Mark McCleary, Kellie Moore (Architectural Window Systems); Chris Salmon (Australian Glass Group); Mark Dorrough (BAAM Consulting); Graeme Butler, Joshua Forrester, Andrew Goggin (Darley Aluminium); Stephen Ng (JELDWEN Australia); Ross Farrelly, Peter Smith (PCW Commercial Windows); Justin Lawrence, Luke Percival, Rhys Robertson, Dylan Waddell (Superior Windows); James Litster (Trend Windows & Doors); Richard Bailey
FENESTRATION AUSTRALIA
(Viridian); Michael Canturi (Vitrocsa Australia); Eli Kent (Wideline).
11 April 2018 REGULATIONS & ENERGY Sydney, New South Wales Daniel Harasymiw (Capral Aluminium).
18 & 19 April 2018 INTERMEDIATE FENESTRATION Brisbane, Queensland Courtney Handby, Andrew Morriss (A&L Windows); Gerard Hickey, Shelton Killingsworth, Mark McGuinness, Samuel Moorhouse (Architectural Window Systems); Nigel Green, Jake Guyder, Ben Smith-Clarke (Breezway Australia); Vicki Leslie, Joe Sefton (Brett’s Doors & Windows); Lucas Hicks, Kevin Zhou (Doric Products); Tim Anderson, Michelle Price (Dowell Windows); Zeke Abraham, Grant Pratten (Eden Made); Daniel Frearson, Craigsley Gills, Ian Worthington (Lifestyle Windows); Gary Pope (Trade Glass).
8 & 9 May 2018 INTERMEDIATE FENESTRATION Perth, Western Australia Dylan Benton, Graham Marson (Alspec); Prashanth Danam (ASSA ABLOY Australia); Lauren Pietroniro (HiLite Aluminium Products); Michael Andrews, Glen Davis, Mat Nancarrow (Jason Windows); Bruce Dufall, Derek Esson, Phil Pelusey (Nu-Look Glass & Aluminium Windows); Ben Sugg (Sugg’s Timber Machining & Joinery); Paul Totten (WA Glass & Cladding).
15 May 2018 WINDOW ESSENTIALS Sydney, New South Wales Greg Clifford (Alspec); John Makris, Navreet Sidhu (Concept Architectural Systems); Jamie Blackman, Robert Deans, Clare Doonan (Decorative Imaging); Dylan Olrick, Matthew Pearse (Doric Products); Phil Clarke (SGA Architectural Window Solutions); Steven Benham, Alex Wyatt (Wilkins Windows).
19 & 20 June 2018 INTERMEDIATE FENESTRATION Melbourne, Victoria Jensen Danganan (A&L Windows); Mark Schwallie (Accent Aluminium Windows and Doors); Oscar Hooke, Adrian Jarvis, Ryan Martin, Boyang Wang (Anthony Innovations); Theresa Braunsch (Architectural Window Systems); Molly Smith (Australian Window Association); Sumeyya Yavuz (Canterbury Windows); Catherine Pitliangas, Jonathan Rigg,
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Sharon Winbanks (Capral Aluminium); Mark Sanders, Scott Vernon (Evolve Windows); Jayson Burleigh, Glenn Hanlan, Steven Kat (Fenestration Solutions Australia); Thomas Paarhammer (Paarhammer); George Kakridas, Kon Samartzis (Pacific Shopfitters); Kevin Chan (Perception Windows); Shahab Taleblou, Cassandra Vaz (Thermeco).
28 June 2018 STANDARDS, REGULATIONS & ENERGY Perth, Western Australia Vijayakumar Rathinam (Affinity Windows); Brian Spiers, Katie Spiers (BGS Windows); Anup Rana (Blue Sky Cyclone Group); Christopher Casella (Centor); Luigi Cantoni (Frontline Aluminium Windows); Stewart Randall, Michaela Savill (G.James Glass & Aluminium); Daniel Gaunt (Glass Co. Metro); David Norris (Glasscene); Doug Stewart (Modern Glass); Debbie Fletcher, Dion Gale, Matthew Haigh, Glen Loftus, Tracy Smith (Nu-Look Glass & Aluminium Windows); Bradley Garratt (Open Windows & Doors); Michael Lovelock (SchlegelGiesse).
10 & 11 July 2018 INTERMEDIATE FENESTRATION Sydney, New South Wales Darrel Smith, Brylie Williams (Airlite Windows); David Baker, Rodney Baker, Greg Clifford (Alspec); Joey Pellizzeri, Michael Petith (Architectural Window Systems); Suman Chhetry, Sarah Sewell (Australian Window Association); Roger Causero, Salim Ko Ko, Caroline Macao (Capral Aluminium); Mitchell Biro, Christian Nepomuceno (Doric Products); Daniel Wentworth-Perry (G.James Glass & Aluminium); Liz Johnson (Glassplace); Stephen Ng (JELD-WEN Australia); Davide Di Salvo (Micos Group); Feng Wang (True Vision Windows & Doors); Mark Toovey, Bobbie Walker (Tweed Coast Glass); Michael Canturi (Vitrocsa Australia).
14 August 2018 WINDOW ESSENTIALS Sydney, New South Wales Nancy Martinez (BetaView Aluminium Windows & Doors); Stuart Jones, Jessica Samuel (Decorative Imaging); Jason Foley (Dyna-Fix Commercial); Shane Pleasance (Elite Security Screens and Doors); Tony Keyte, Tony Scherer (Evolution Window Systems); Apostolos Matiakis (MAC Windows); Shelly Newton (SchlegelGiesse); Su Kai Zhong, Xu Hui Ting (True Vision Windows & Doors).
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SCREENS PHOTOGRAPHER Scott Burrows
SCREENS
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60 MEMBER PROFILE ONE VISION FOR QUALITY Meshtec International 62 MEET THE NSSA BOARD GET TO KNOW YOUR ELECTED REPRESENTATIVES 64 CASE STUDY SCREENS MINIMISE ENERGY USE IN SUMMER & WINTER Prowler Proof 66 CASE STUDY THE V HOUSE ‘V’ STANDS FOR VIP Amplimesh Security Screens
CONTENTS
69 SALES & MARKETING THE LAST DITCH PITCH Elliot Epstein TIPS FOR CREATING AN EFFECTIVE BUSINESS VOICEMAIL GREETING Tim Reid 70 NEWS YOUNG MEMBER PROFILE ALSPEC & KIDSAFE 72 PRODUCTS CRIMSAFE IQ™ PROWLER PROOF GUARDIAN® AMPLIMESH INTRUDAGUARD® 74 DIRECTORY NSSA CALENDAR NSSA WELCOMES
PROUD CONTRIBUTORS TO THE NSSA DEVELOPMENT FUND
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MEMBER PROFILE
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NSSA DEVELOPMENT FUND MEMBER PROFILE
01
02
ONE VISION FOR QUALITY M
eshtec is the global leader in the provision of high tensile stainless steel security mesh for residential and commercial applications. Meshtec exclusively uses high tensile stainless steel wire to weave and manufacture screen mesh, creating a product that is resistant to corrosion, allows for visibility and is a barrier to forced entry. The entire production process occurs under one roof with weaving, powder coating and fabrication of premium mesh product produced at Meshtec’s end-toend manufacturing facility in Chang Mai, Thailand.
WORDS Scott Bourbousson
Originating in Australia, Meshtec International was established to fill a gap in the market for quality high tensile stainless steel mesh. From their operation in the barrier screen industry, Meshtec’s founders, Peter Taylor, Andy Edlin and David Edlin, struggled to obtain high quality woven mesh from a reliable source.
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With that in mind, they started developing their own technology. Together with engineers, they designed a weaving process that produced a high tensile mesh which could be applied in a wide variety of applications. A specifically designed system for powder coating, the stainless steel was also developed to stop corrosion and ensure product durability in a diverse range of environments. In 2003, Meshtec attained approval from the Thailand Board of Foreign Investment to build their first facility in Chang Mai. The 45,000 ft2 complex employed over 50 personnel and a number of those initial employees continue work at Meshtec today.
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Meshtec’s dedicated team, with its vision to produce the highest quality security mesh available, operates with a commitment to quality control throughout the entire production process. Meshtec’s accreditations include: • ISO 9001:2008 Quality management systems • ISO 14001:2004 Environmental management • ISO 17025 General requirements for the competence of testing and calibration laboratories • OHSAS 18001:2007 Occupational health and safety Meshtec was the first manufacturer to be laboratory certified under ISO/IEC 17025:2005 for Knife Shear Testing and to achieve accreditation from the Thai Industrial Standards Institute.
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By 2011, Meshtec were exporting globally to over 30 countries, with established brand Majestec™ delivering a range of security window and door solutions to the Asian market. In 2014, Meshtec broke into the North American market. 2014 also saw Meshtec receive the prestigious Prime Minister’s Industry Award for Safety Management and their sixth consecutive National Safety Award in recognition of Meshtec’s commitment to safety training, the inspection and control of hazards and continuous improvement of the entire safety management system. Continuous development and an expansion of the Meshtec facilities was required to accommodate sustained growth. 2005-2007 saw ground broken to build a new weaving and powder coating
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MEMBER PROFILE
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01 Meshtec’s end-to-end production facility in Chang Mai, Thailand. 02 Stainless steel mesh production. 03 The 2014 Prime Minister’s Award for Safety (Thailand). 04 National Safety Award (Thailand). 05 Meshtec offices at their facility in Chang Mai, Thailand.
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facility, and from 2008 to 2011, two custom designed factories for powder coating and fabrication were added to the 9.2 acre site. In 2016, construction commenced on a dedicated logistics centre. As of 2018, Meshtec, spanning 21 acres, now encompasses a custom designed production facility with over 400 employees manufacturing product tested
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to Australian Standards AS 5041-2008 Security screen doors and security window grilles and AS 3715-2002 Metal finishing - Thermoset powder coating for architectural applications. Meshtec continues to strive for innovation and growth, with development currently underway on new barrier screen technologies to better support their customers.
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MEET THE NSSA BOARD
SCREENS
MEET THE NSSA BOARD OF DIRECTORS
01
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very year you, the members of the NSSA, vote for a Board of Directors to manage the affairs and the strategic direction of your Association. One of the most exciting things about the Board that you elected late last year is the diversity represented. In the following Q&A, the NSSA Board brings a wealth of experience and knowledge in both our industry and in business generally. The NSSA Board of Directors is made up of eight volunteer members who devote time and knowledge to the NSSA for the betterment of our industry. I hope you enjoy this article and learn a little more about the dynamic people that have been, and still are, giving so much to ensure that our industry will continue to thrive into the future. I would like to take this opportunity to thank my fellow Board members for their commitment, effort and contribution to the NSSA to date. I know that there is always more to do, but the work that has been done under your stewardship has been significant and has laid a very solid foundation for the Association. I hope you enjoy getting to know your NSSA Board of Directors.
Michael Henry NSSA Chairman
MICHAEL HENRY
JACK RYAN
Chairman
Vice Chairman
QUICK FACTS:
QUICK FACTS:
• Managing Director, Prowler Proof
• National Security Market Manager, Amplimesh Security Screens, Capral Aluminium
• Hails from Brisbane, QLD • Years in industry: 20 What do you enjoy about the security screen industry? The people and the diversity of the industry. Our industry is full of amazing people who are creative, determined and courageous. They back themselves and take on challenges directly. Also, our industry offers a full spectrum of business activities and there are many areas for innovation: products, processes, sales, marketing, and operations. What’s great about being on the Board? The best thing is meeting everyone in the industry from around the country. The other thing that I love is working with a group of industry leaders who are all very passionate about our industry and, when we are on the Board focusing on the NSSA, we are all on the same team.
• Hails from Melbourne, VIC • Years in industry: 8 What do you enjoy about the security screen industry? Meeting a broad range of people from a diverse range of backgrounds, all with different levels of expertise and all aiming to offer our client base a solution to keep people, homes and businesses safe. What’s great about being on the Board? It is rewarding to work with other passionate and like-minded individuals across our industry on a range of issues that are important to our membership. Respectful and robust conversations build towards constructive actions. I encourage members who are looking to get ‘more involved’ with the NSSA to reach out and get in touch for the year 2019. Favourite sports team?
Favourite sports team? Queensland Reds, Rugby Union. Unfortunately, the last five years have been very tough for the Reds, but that’s how it goes sometimes.
On weekends you will find me barracking for a small Aussie Rules team called the Collingwood Magpies. There’s a good chance we will win the flag this year. Go Pies!
Favourite holiday destination? Moreton Island. It is a perfect place to escape the day-to-day and enjoy the simple things in life. It is truly one of the most beautiful places on earth. 62
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01 The NSSA Board of Directors (from left to right): Michael Henry, Brad Wickett, Ben Morris, Nigel Waine, Jack Ryan, Shane Hawkins and Barry Lunn. FENESTRATION AUSTRALIA
MEET THE NSSA BOARD
SCREENS
SHANE HAWKINS
BRAD WICKETT
QUICK FACTS:
QUICK FACTS:
• Head of Sales - Asia Pacific Region, profine GmbH
• Managing Director, PRW Window Services
• Hails from Sydney, NSW
• Hails from Harrington Park, NSW
• Years in industry: 20+
• Years in industry: 26
What do you enjoy about the security screen industry?
What do you enjoy about the security screen industry?
The diverse and fragmented nature of the Australian industry provides fantastic challenges as well as opportunities. It is not just the same day in and day out; from leading edge technologies to the courageous pursuit of small business entry by individuals, quite a scope! The emotional weight of safety and security means we are perceived in a more personal way by the consumer than other construction industries. I enjoy the personal relationships that develop within the industry and with end consumers.
The everyday challenges the industry poses from multi residential to private home owners.
A national Association was well over due. Hopefully, my experience will allow me to represent our members in providing guidance and input into the NSSA objectives, and creating awareness and consistency for both manufacturers and consumers in an industry that has struggled for recognition and compliance.
Most people have no idea how to secure their homes, business premises and institutions. We offer the right advice and supply the correct products, leaving consumers with a feeling of utmost protection and peace of mind. What I enjoy the most is that I regularly receive feedback telling me how delighted our customers are with the outcome.
What’s great about being on the Board?
Favourite sports team?
What’s great about being on the Board?
The ability to contribute towards the betterment of the industry as a whole and all stakeholders within it. Collectively, there is some amazing talent, knowledge and experience within this young and enthusiastic Association and it’s exciting to see the possibilities. Its definitely a journey I am glad to be a part of!
Wests Tigers, NRL.
Being part of a team that drives the industry into the future for small business and interested industry members.
Favourite Sports team? A self-confessed revhead, the most impressive team at the moment is Dick Johnson Team Penske in the Supercars series.
LARRY GELTCH
Treasurer
What’s great about being on the Board?
The NSSA Board represents over 177 years of experience in the security screen industry.
QUICK FACTS: • Director/Manager, Platinumlake Pty Ltd trading as Homemakers Lifestyle and KR Blinds Awnings, Security & Shutters. • Hails from the Sunshine Coast, QLD • Years in industry: 50 What do you enjoy about the security screen industry?
Favourite holiday destination? The world. Toni, my wife, and I have ticked off 25 countries on four continents so far, and we are just getting started.
NIGEL WAINE
BEN MORRIS BARRY LUNN QUICK FACTS: • Director, Central Screens & Locks • Hails from Perth, WA
QUICK FACTS: QUICK FACTS: • Sales & Marketing Director, Alspec • Hails from Northwest Sydney, NSW • Years in industry: 15 What do you enjoy about the security screen industry?
• Managing Director, Starline Security • Hails from Auchenflower, QLD • Years in industry: 12 What do you enjoy about the security screen industry?
• Years in industry: 26 What do you enjoy about the security screen industry? The reward of producing product to create a safer environment for householders and property owners.
The great variety of excellent small family businesses with great people all over the country.
The diverse range of business challenges, from manufacturing, service industry, trades, industrial relations, retail and even wholesale commercial environment challenges.
What’s great about being on the Board?
What’s great about being on the Board?
The opportunity to add some real value to our industry.
The ability to make a positive difference to our industry.
Favourite sports team?
Favourite holiday destination?
Favourite holiday destination?
All Blacks (I’m a closet Kiwi).
Hervey Bay. Nice and relaxing.
Europe.
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What’s great about being on the Board? Being able to feed back some of the knowledge and experience gained in the last 26 years to help develop a more compliant and professional industry. Favourite sports team? Red Bull Racing Formula One team.
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CASE STUDY
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SCREENS MINIMISE ENERGY USE IN SUMMER & WINTER
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his home in Brookwater, a particularly warm suburb south-west of Brisbane, Queensland, was built by a family conscious of minimising their energy use. With their new home having many windows, the owners considered the Window Energy Rating Scheme (WERS) for assessment and selection of their fenestration products. Once the windows and glazing were selected, the family understood that the purchase of security screens were required for ventilation during the hotter months. While researching security screens, they found that selecting WERS tested products provided their home with an extra layer of energy efficiency, particularly to unshaded windows and doors. WERS categorises Australia into three categories; Hot Climates, Mixed Climates and Cold Climates with eight different zones. Brookwater is classified as being a Hot Climate, Zone 2. The family chose Prowler Proof ForceField® security screens for their windows and doors. This gave them improved energy efficiency in two main ways; firstly, by reducing the amount of ambient heat or cold entering or escaping the home (U-Value), and secondly by creating shade against direct sunlight entering the home (Solar Heat Gain Coefficient). There are of course other scientific factors involved. However, these main factors resulted in lowering the need for artificial heating and cooling, ultimately minimising energy use.
WORDS Amanda Old
ForceField® screens, combined with clear glazing, help cool by 45 per cent, which is a three-star WERS rating. It also reduces heat loss by 7 per cent, resulting in a two-star rating for heating.
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The Brookwater home now has increased its liveability due to excellent air flow, without the intrusion of insects, reducing heat inside the home during warmer months, lowering heat escaping in cooler months, and creating a safer, more secure home. For more information, call Prowler Proof on 07 3363 0666 or visit www.prowlerproof.com.au ISSUE 03
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CASE STUDY
SCREENS
COOLING CLIMATE
MIXED CLIMATE
HEATING CLIMATE
01 Window Energy Rating Scheme Climate Zones
Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8
Brisbane
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CASE STUDY
SCREENS
THE V HOUSE
‘V’ STANDS FOR VIP
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private, landscaped north-east courtyard forms the catalyst of the ‘V House’ - the ‘V’ refers to the floor plan which hugs the boundaries of the property, which sits proudly on the edge of Sunshine Coast’s Mooloolah River. As a holiday house, that will become the permanent home for the owners, the V House needed to be secure for extended periods when not occupied. All the windows in the home are timber framed louvres that were designed and fabricated to allow a secure and sympathetic installation. All 52 operable windows have been secured with Amplimesh SupaScreen® to complement the architects’ desire for a transparent living pavilion that engages directly with the water’s edge. This robust, hardwearing home is intended to age gracefully with limited maintenance. The mesh of
CASE STUDY
the Amplimesh SupaScreen® offers security that responds to the subtropical context. As the home is located in a marine environment, it is imperative that the product, 316 Stainless Steel with the assurance of its 16 year warranty, was of the highest possible corrosion resistance. Deep eaves and large scale glazing, combined with the protection of the product, provides excellent cross-flow ventilation. Natural lighting also makes for a very sustainable long-term proposition. This project has been entered in the NSSA Design Awards in the Best Installation - Residential category. Jack Ryan, Business Manager for Amplimesh and Security Products at Capral Aluminium, says,“This project shows outstanding use of our product highly integrated with the home’s style. Glenn from Stylewise, the architectural design team, and the builders have all done a collaboratively outstanding job.”
SYSTEM SUPPLIER Amplimesh Security Screens, Capral Aluminium PRODUCT SupaScreen® FABRICATOR
Stylewise Security
ARCHITECT
Shaun Lockyer Architects
BUILDER
CGH Constructions
PHOTOGRAPHER
Scott Burrows
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SALES & MARKETING
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THE LAST DITCH PITCH ELLIOT EPSTEIN Salient Communication
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or those of us with children, ParentTeacher nights are either filled with confidence and elation or dread and anxiety. When a respected teacher says, “Look, I think your child is behind in this subject,” your nervous system would likely go into overdrive as you frantically discuss what you, the school, the teachers and tutors need to do to help your child’s performance. However, in the world of sales and especially larger deals, let’s look at what goes on when the client says, “Look, I think you’re behind, mate.” The logical responses would be to ask why, methodically work through the issues, use professional negotiation skills and re-state what they may gain or lose for not choosing you. But, when told our ‘gorgeous baby deal’ is not the brightest tool in the shed, the fight-or-flight response often kicks in in any of three ways. 1. DEFEND THE FLAG When told bits of our solution are ugly,
some sales people defend the brand like a Rottweiler at the door:
Here’s what you can do to win the ‘Last Ditch Pitch’ when you’re coming second:
• “We are number one in the market, you know.”
1. LISTEN
• “I’ve been in this industry 15 years – this is the best widget I’ve ever seen.”
Especially to the detail about how and where your ‘deal child’ is behind.
• “I can assure you, this price is justified, because of the quality of the solution.”
2. ASK SERIOUS QUESTIONS
2. ‘TELL ‘EM TO GET STUFFED’ In a classic flight response, some sales people/managers say: • “What do you mean they want a bigger discount? I’m not giving them one.” • “Well, if they want to buy that piece of rubbish from Colin Competition, then let ‘em.” • “If they don’t go ahead, I’m going to stop delivering all the other services we’ve been providing in this so-called relationship.”
Why, what do you like about the alternative? What are your options? What would you like to see happen? Tell me where you’d like to go from here? 3. CHANGE YOUR PRODUCT OFFER IN YOUR SOLUTION. Stop defending it and accept that in the eyes of the client, it needs to be different. 4. NEGOTIATE Stop selling and start negotiating whether it’s product mix, terms, price, volume or support.
3. OVERSELLING
5. HAVE COURAGE
• “I know you said you didn’t value the Supermax 2000 solution, but let me go over its features and benefits one more time.”
Have the courage to see the deal for what it’s become, not what you’d hoped it would be.
• “Look, come back into our office/ showroom/warehouse and we’ll show you again how it works so much better than anything else.” • “Our technical expert is flying in from Sweden next week, let’s book a time for you to meet with him then.” All of these responses are real examples from working on major pitches.
It’s not too late to win the ‘Last Ditch Pitch’ before it turns into the deal that ate all your leftover bonus in the fridge and sat on the couch all day watching Netflix. Elliot Epstein is a leading Australian sales expert and the author of the number one international best seller, ‘Confessions of a Pitch Consultant’. For more information, visit www.salientcommunication.com.au
TIPS FOR CREATING AN EFFECTIVE BUSINESS VOICEMAIL GREETING • Another that rattled on for 30-seconds, then gave me just 10 seconds to leave a message, that would then be converted to text!
TIM REID Small Business Big Marketing
I
call today’s idea the ‘friendly voicemail greeting hack’. I’m surprised at just how many business people’s voicemail greetings make you feel like your call is a total inconvenience to them. Just in the last week, I had: • One person tell me they didn’t like checking voicemail as it took too much of their time, so could I text them instead. No, I couldn’t, I was driving!
FENESTRATION AUSTRALIA
• And yet another, who sounded like he was having the worst day of his life, read in a very dower tone, “Hi, it’s Pete here, please leave a message.” Arggghhhhhhhh! So, here are my three steps to creating a friendly voicemail greeting: 1. Listen to your existing greeting (I bet you haven’t for a while!). Then delete it, ready to record a fresh new one. 2. Decide what you’re going to say. You might even like to script it, but keep it brief. Mine goes something like, “Hi, it’s Tim Reid here from The Small Business Big Marketing Show. I’m probs putting the finishing touches on another ISSUE 03
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episode to help grow that beautiful business of yours. So, leave a message and we’ll talk real soon.” 3. Find a quiet place (your car is good), take three deep breaths, put a smile on your dial, and hit record. Pro-Tip: Have all of your customerfacing staff do this. Maybe give them a loose format to stick to, then give them permission to add their own personality to their message. That’s my three steps to creating a friendly voicemail greeting. So, what have you got to lose? Find more marketing inspiration in Tim’s popular marketing text ‘The Boomerang Effect’, which you can find at www.SmallBusinessBigMarketing.com 69
NEWS
SCREENS
YOUNG MEMBER PROFILE:
ADRIAN DOW
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n this edition, our NSSA young member is Adrian Dow from Aluminium Security Industries (ASI), South Australia.
The opportunity to help and work with others in our team at ASI and our customers. What is the most challenging part about your job?
Which brand of security screen do you manufacture? We are an Amplimesh dealer who have specialised in making SupaScreen® and IntrudaGuard® security doors and screens for the last 30 years. How long have you been with ASI? 18 and a half years. What do you love most about your job?
The biggest challenge is being able to find enough hours in the day. What do you enjoy about the security screen industry? The satisfaction of being able to help a customer achieve what they are after visually and safety wise for their home, as well as being able to find a solution to something that ‘can’t be done’.
02
achievement so far?
Best quote to live by?
To assist ASI in becoming one of the largest Amplimesh dealers in South Australia.
Live each day to the fullest. What does it mean to be part of the NSSA?
What motivates or inspires you?
I am looking forward to the NSSA helping us uphold and maintain relevant standards and regulations within our industry, and to be able to educate the industry towards creating a level playing field.
My motivation is to continue to grow and learn as much as I can. My family is my inspiration. Where do you see yourself in five years time?
Favourite Sports Team?
As a leader in the Adelaide security screen market.
Adelaide Crows.
01 Adrian Dow from Aluminium Security Industries (ASI), South Australia.
What has been your biggest
02 Supporting Croatia in the recent 2018 FIFA World Cup.
www.lunamachinerynsw.com.au
SA45 - 355mm Blades
Fixed 45 Blades
Digital Measurement
HeadOfficeNSW 02 9676 5114 sales@lunamac.com.au 70
VIC/TAS 03 9335 5033 jcwalsh@bigpond.com
SA 0417 820 307 sales@tama.com.au ISSUE 03
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WA 08 9447 0133 lunawa@tpg.com.au
QLD 1300 736 556 enquiries@lunamachinery.com.au FENESTRATION AUSTRALIA
NEWS
SCREENS
ALSPEC AND KIDSAFE AUSTRALIA JOIN FORCES TO CLOSE THE GAP ON WINDOW SAFETY
ALSPEC AND KIDSAFE AUSTRALIA SIGN THREE YEAR PARTNERSHIP
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indow fall prevention experts, Alspec, and Kidsafe Australia have united to address serious concerns regarding the implementation of new building regulations that have the potential to leave young children dangerously at risk. Approximately 50 children each year suffer serious, and sometimes fatal, injuries as a result of falling from a balcony or window1. New window safety device requirements introduced in New South Wales in March 2018 aim to prevent such accidents. However, a gap between the regulation and its practical application means some families may falsely believe they are protected. “Alspec completely supports the new regulations, but our concern is that the full information on the correct installation and testing requirements for these window safety products is not readily available,” says Barry Lunn, Alspec Sales & Marketing Director. “In particular, Strata Managers and property owners who follow the general guidance to install window safety devices, and ignore or aren’t aware of the requirements for testing, cannot 1
New South Wales Government Fair Trading.
guarantee that windows will meet the new standard and keep residents safe,” says Barry. Alspec and Kidsafe Australia have signed a three year partnership to educate families about how they can make the windows in their home safer to protect children from preventable injuries. “With a growing number of Australian families now living in high rise or multi-story dwellings, window falls are something that’s becoming increasingly top of mind for many parents,” says Christine Erskine from Kidsafe Australia. “In order to ensure children are protected, families need to make sure their windows are secured with the correct devices that are tested to meet the required safety standards. Our partnership with Alspec aims to educate Australians on the steps they need to take to better protect their children in the home,” adds Christine.
Homeowners looking to meet the new standard should firstly check that the solution they have chosen has been certified as compliant with AS 5203. In the case of Strata properties, it is recommended that the device should also be installed by a certified professional. “Window safety is a critical part of creating safe spaces for our children to live and grow in. This is why Alspec and Kidsafe are committed to raising awareness of this important issue, and providing solutions to prevent families from ever having to experience the trauma of losing or seeing a child seriously injured,” explains Barry. Residents concerned about whether the window safety devices in their building meet the required standard should contact their Strata Manager for assistance. Alternatively, visit the Alspec or Kidsafe website or call Alspec on 1300 247 732 for further information.
About Kidsafe Australia Kidsafe was first established in 1979 as the Child Accident Prevention Foundation of Australia (CAPFA) and there is a Kidsafe office in each state and territory. The name Kidsafe was adopted nationally in 1993 and the organisation’s mission is to ‘make a safer world for kids’ through targeted child injury prevention campaigns. Kidsafe focuses on safety in and around the home and on the road as well as promoting safe, creative places to play.
JOIN THE NSSA WWW.NSSA.ORG.AU FENESTRATION AUSTRALIA
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PRODUCTS
SCREENS
CRIMSAFE iQ™ THE STRONGEST SECURITY DOOR IN AUSTRALIA 02
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rimsafe’s latest innovation, Crimsafe iQ™, takes security to the next level with world-leading security hardware technology.
• Anti-jemmy heavy duty hinges.
With the patented technology and smooth profile of Crimsafe Ultimate as its foundation, Crimsafe iQ™ adds antijemmy heavy duty hinges and a wider, stronger, patented frame, making it highly resistant to attack.
• Emergency release from the inside (iQ-e series).
Crimsafe iQ™ has passed European Standards, the toughest burglar resistance testing in the world. The addition of technology and smart features provide maximum security, convenience and flexibility. The iQ™ range is the first Crimsafe product to incorporate smart technology, giving you the flexibility to choose between a mechanical or electronic option.
MECHANICAL OR ELECTRONIC SERIES The Crimsafe iQ™ door lets you choose between the iQ-m series, with a mechanical key lock, and the iQ-e series, with electronic access options. The iQ-m features a five-point locking system and a manual key lock. It is incredibly strong and resistant to attack. The iQ-e has a three-point locking system and the convenience of keypad, Bluetooth, keyfob or fingerscan access. The iQ-e series is wired into a power source, and also has an override manual key lock in the event of a power failure.
PRODUCT FEATURES The first product of its kind, Crimsafe iQ™ combines all of the design benefits of Crimsafe Ultimate with cutting-edge security hardware technology: • Electronic or mechanical multi-point locking system. • European designed hardware. 72
• Day/night programming - specifying whether the door should lock automatically on closing (iQ-e series).
• Thicker and wider frame with patented anti-jemmy features. • Multiple access options including a choice of manual key lock, PIN code keypad, Bluetooth or fingerscan. • Access to programming features via a mobile app. • Individually programmable PIN codes. • Patented U-groove profile design to withstand jemmy attack. • Patented Crimsafe Ultimate framing system with unique Screw-Clamp™ technology and clip-on protective cover.
SUPER CONVENIENT With flexible access options and programmable features, Crimsafe iQ™ combines maximum convenience with maximum security. Perfect for: • Homes • Businesses • Multi-residential complexes • Office buildings • Hospitals and other health facilities
03 For more information, visit www.crimsafe.com.au or contact Crimsafe toll free on 1800 274 672 or info@crimsafe.com.au Crimsafe iQ-e is on display at the South Brisbane Build & Design Centre, 66 Merivale Street, South Brisbane, Queensland.
• Retail outlets • Banks • Secure storage areas • Facilities and equipment rooms • Garages The Crimsafe iQ™ range comes with a standard 10 year warranty on all screens with the option to extend the warranty up to 15 years. Hardware and accessories are covered by the warranty conditions of the manufacturer. ISSUE 03
SPRING 2018
01 Crimsafe iQ-e series features electronic access options including keypad functionality (as shown), Bluetooth, keyfob or fingerscan options. 02 Heavy duty hinges provide great strength and resistance to jemmy attack. 03 Crimsafe iQ™ is on display at the South Brisbane Build & Design Centre, Queensland. FENESTRATION AUSTRALIA
PRODUCTS
SCREENS
PURPOSE DESIGNED FALL PREVENTION WINDOW SCREEN
E
ach year in Australia over 50 children fall from windows or balconies and are injured or worse. Most of these falls occur in the child’s own home, especially during the warmer months when their windows are left open for the breeze. The largest group at risk are one to five year olds. The National Construction Code (NCC), comprising the Building Code of Australia (BCA), includes requirements to reduce the risk of falling from certain openable windows. From 1 May 2013, the BCA requires protection for openable windows in bedrooms of new residential buildings, where the bedroom floor is more than two metres above the surface beneath the window. Windows must be fitted with either a device to restrict the window opening or a suitable screen so a 125 mm diameter sphere cannot pass through. The device or screen must also be able to withstand an outward horizontal force of 250 N (25 kg).
PURPOSE DESIGNED Prowler Proof Guardian® window screens have been purposefully designed to far exceed the 250 N requirements specified by the BCA, and to also include the additional benefits of bushfire and insect protection.
KEY FEATURES WELDED CORNERS Like all Prowler Proof products, Guardian
features fully welded frame corners. A weld can be stronger than parts joined by a screw or rivet. It looks better too; the screen looks like it’s made in one piece. LONG LASTING STAINLESS STEEL MESH The stainless steel mesh in Guardian is designed to be strong enough to withstand the required outward horizontal force of 250 N year after year, while also providing maximum transparency and airflow, letting home owners enjoy the view and breeze. CORROSION RESISTANT Whenever two different metals interact there’s a risk of corrosion. As Prowler Proof is welded, instead of being held together by screws or rivets, it is more corrosion-resistant than other screens. Guardian’s stainless steel mesh has survived a 3,000 hour neutral salt spray test. 10 YEAR FULL REPLACEMENT WARRANTY All Prowler Proof products are covered by our 10 year full replacement warranty. It is Australia’s only screen replacement warranty and means the homeowner will get a brand new product if something goes wrong with the screen.
QUALICOAT ACCREDITED POWDER COATING Prowler Proof is one of only ten powder coating applicators in Australia to be approved by Qualicoat International. Qualicoat is an international benchmark of quality. Qualicoat International audits Prowler Proof’s powder coating line twice a year, allowing certification to be retained. The powder coating is a key element in the appearance of a screen. The long term benefit of choosing a Qualicoat certified screen is superior corrosion protection. For more information, call Prowler Proof on 07 3363 0666 or visit www.prowlerproof.com.au
DEEP PURPLE IN ADELAIDE
T
his outstanding purple framed IntrudaGuard® Security Screen was spotted in Adelaide. A great install by Steve, NSSA member and Amplimesh dealer, Aluminium Security Industries. We think the door looks great and is on its way to becoming a talking point in the street. Got a unique job installed? Get in touch with the NSSA to feature in the next magazine. Contact Claudene Damianakis at info@nssa.org.au
FENESTRATION AUSTRALIA
ISSUE 03
SPRING 2018
73
DIRECTORY
SCREENS
19 - 21 September
FENESTRATION AUSTRALIA 2018
Port Douglas, QLD
23 October
NSSA AGM & NSSA Board Meeting
Brisbane, QLD
PHOTOGRAPHER Scott Burrows
NSSA CALENDAR
NSSA WELCOMES Bomaderry, NSW
EHI HAWKESBURY
Richmond, NSW
EUROBODALLA HOME IMPROVEMENTS
Batemans Bay, NSW
GT BLINDS & AWNINGS
Loganholme, QLD
JJD ENTERPRISES
Yalata, QLD
KNIGHT BLINDS & SECURITY
Bayswater, WA
SLIDING DOOR DOCTOR
Hillarys, WA
IMAGE Amplimesh Security Screens
DOLPHIN SCREENS
74
ISSUE 03
SPRING 2018
FENESTRATION AUSTRALIA
Make light work of heavy doors with
TraXtar
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