July/August 2021

JULY/ AUGUST 2021 The official publication of the Arizona Multihousing Association

Champions of Charity Inaugural Charity Week events in Phoenix and Tucson score a knockout by raising $31,270 page 6

Hurst-Peters Education Fund Two NAU students named 2021 scholarship winners

page 9

Project S.A.F.E An indispensable AMA tool now more than ever

page 13

Apartment News | July/August 2021

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azmultihousing.org

Let’s get out and vote, have fun and celebrate

818 N. 1st St., Phoenix, AZ 85004 phone: 602-296-6200 fax: 602-296-6178 web: azmultihousing.org

Lights. Camera. Action. Vote.

2021 AMA BOARD OF DIRECTORS

Gloria Munoz Maricopa County Housing

EXECUTIVE COMMITTEE Chair, Reid Butler Butler Housing Company

Lisa Osborn-Warne Priderock Capital Partners

Vice Chair, Scott Hines PEM Real Estate Group

Back in May the finalists for the 2021

Treasurer, Linda Coburn NexMetro Development

Cox Communications/AMA Tribute

Secretary, Tina Schreiber Greystar Real Estate Partners

Awards were videotaped, answering questions such as “how did you get

Imm. Past Chair, Kim Pacheco Scotia Group Management

into the apartment industry … what

AMC Exec., Sue Campbell Redi Carpet

do you enjoy most about your job in the apartment industry … what do the Tribute Awards mean to you?”

Mark Schilling MEB Management Services

Crystal Sevilla Weidner Apartment Homes

Michelle Sinclair Evergeen Devco, Inc.

Lesley Brice MC Residential

Dallin Tippets Rainforest Plumbing & Air

video. Check them out here and vote.

Dahnn Brown Camden Property Trust

Kris Tomlinson Cushman & Wakefield

The winners of the video contest will be announced the night of

Luz Bruscini MEB Management Services

David Vanek Greystar Real Estate Partners

John Carlson Mark-Taylor Residential

Luis Verger Shelton Residential

and communities for their outstanding performance in the Arizona

Crystal DeHoag Bella Investment Group

Christopher Walker Law Offices of Scott Clark

apartment industry.

Anna DiSabato Dunlap & Magee

Wendy Weiske Gorman & Company

After holding most of its education classes and events online because

Kohl Eisenhour Avenue 5 Residential

Debbie Willis P.B. Bell Companies

Natalie Evans CoStar/Apartments.com

Nicole Wray Greystar Real Estate Partners

Kimberly Fitch Nicolosi & Fitch, Inc.

Chris Worrell GPM Landscape, Inc.

jaxes Axe Throwing Tempe. The event begins at 3 p.m. Look for more

Adam Greco Burns Pest Elimination

Mark Zinman Zona Law Group

details on the AMA website (azmultihousing.org).

Kristin Heiple Baron Property Services

Our friends and AMA members down in Tucson are preparing and

Robert Hicks Greystar Real Estate Partners

nel and you have the opportunity to vote for what you think is the best

the event, August 13 at the Fairmont Princess Scottsdale Resort.

The Tribute Awards, as we all know, honor multifamily professionals

of the COVID-19 pandemic, it’s great to see the AMA staff again scheduling live events for its members.

One of those is an axe throwing networking event July 29 at Lumber-

looking forward to the AMA Tucson/ATI Restoration Reverse Trade

Kyle Simplot Accounting & Operations Manager kyles@azmultihousing.org Phone: 602-296-6203 Melissa Lanouette Events & Education Manager mlanouette@azmultihousing.org Phone: 602-296-6205 Lisa Garcia Membership & Operations Coordinator lgarcia@azmultihousing.org Phone: 602-296-6207 Amanda Perkumas Tucson Area Executive Assistant aperkumas@azmultihousing.org Phone: 520-323-0643 Jonathan Baldenegro Events & Education Coordinator jbaldenegro@azmultihousing.org Phone: 602-296-6209 Christina Desaubin Communications & Marketing Manager cdesaubin@azmultihousing.org Phone: 602-296-6204 Jenica Hickey Member Relations Coordinator jhickey@azmultihousing.org Phone: 602-296-6214

Stacey Hogue Greystar Real Estate Partners

Show July 15 at the Tucson Convention Center.

Michelle Howland Blue Steel Security Services

It’s great that our members are attending in-person events again. Let’s just make sure we remain vigilant and practice safety protocols that

David Kotin Kay-Kay Realty

will help us put the pandemic in the rearview mirror.

Sharon Kuhlman Shelton Residential Dustin Lacey Mark-Taylor Residential Pam McCarthy Fairfield Residential

– Reid Butler, AMA Board Chair, Butler Housing Company

Omar Mireles HSL Asset Management April Morris Cox Communications

Apartment News | July/August 2021

Erika McDowell Finance Director emcdowell@azmultihousing.org Phone: 602-296-6210

Christine Shipley Dunlap & Magee

Greg Stobart MG Properties

finalists are on AMA’s YouTube chan-

Lauren Romero Tucson Area Association Executive lromero@azmultihousing.org Phone: 520-323-0643

Stacey Searl Weidner Apartment Homes

Krisanne Beckstead Picerne Real Estate Group

sponses of the individual and team

Sarah Fluke Deputy Director sfluke@azmultihosusing.org Phone: 602-296-6212

Lisa Rosenfeld HSL Asset Management

Justin Steltenpohl P.B. Bell Companies

Reid Butler AMA Board Chair

Courtney Gilstrap LeVinus President and CEO clevinus@azmultihousing.org Phone: 602-296-6200

John Rials Western Wealth Capital

BOARD OF DIRECTORS Elizabeth Beaulieu Quarterpenny Management

Here comes the fun part. The re-

AMA STAFF

3

AMA CONTRACTORS CAPITOL CONSULTING GOVERNMENT RELATIONS Courtney LeVinus Government Affairs Consultant courtney@azcapitolconsulting.com Phone: 602-712-1121 Jake Hinman Government Affairs Consultant jake@azcapitolconsulting.com Phone: 602-712-1121 Bastien Andruet Municipal Lobbyist bastien@azcapitolconsulting.com Phone: 602-712-1121

PUBLIC RELATIONS/ COMMUNICATIONS MadridMedia Peter Madrid Owner, MadridMedia ptmadrid1975@gmail.com Phone: 480-495-3762 Leibowitz Solo David Leibowitz Owner, Leibowitz Solo david@leibowitzsolo.com GRAPHIC DESIGN James Dempsey Design james@jdempsey.com Phone: 602-510-5508

azmultihousing.org

AMA launches cool events as summer continues to sizzle

APRIL–MAY 2021 NEW AMA MEMBERS The AMA would like to welcome all new members from April and May 2021. We are excited to work alongside you and to continue to make our association and industry the best.

Opus Development Company, L.L.C. ■ Greenlight Communities ■ SafeRent Solutions ■ Knock Rentals ■ R & M Towing LLC ■ L&L Security Services, LLC ■ Dezert Gate Systems LLC ■ West Coast Commercial Roofing, LLC ■ Allbridge ■ Adiuvo ■ Medallion Furniture ■ Clean Bin Heroes ■ Working Remotely – Look for Work in AZ ■ Archangel Security, LLC ■ Fiat Incorporated ■ Fire Security Electronics & Communications ■ Recycle NOW ■ American Leak Detection, Inc ■ The Guarantors ■ Zebra Home Cleaning ■ FireAvert, LLC ■ Hy.ly ■ Project S.A.F.E. ■ 8th Street LLC ■ Jay Dykeman ■ Gregory Property Management ■

Even though we’re in the middle of summer, the AMA staff continues to sizzle as it launches new events for its members.

In early June, we debuted the inaugural Charity Week Competition.

AMA members “duked it out” for the title of Charity Week Champion by holding fundraising events.

Thanks to the Arizona Multihousing

Courtney LeVinus AMA President & CEO

Charitable Foundation (AMCF) for organizing this.

Fundraising events ranged from taking donations to wearing denim for a day to raffling trips. The inaugural event raised $31,270.94. The inaugural winners highlighted on pages 6-7.

Another inaugural event was the AMA’s 1st Annual Lawn Games Tournament in May at the Shalimar Golf Club in Tempe. It was a huge success with 20 teams competing. The winners appear on page 12.

Speaking of winners, we announce the 2021 recipients of the Julie Hurst and Steve Peters Education Fund on page 9. These scholarships can be used for post-secondary Arizona accredited institutions including trade/vocational school, community college or a university.

Believe it or not, before you know it, fall will be here. You can count on the AMA staff to keep its foot on the gas pedal and allow members to enjoy the ride.

– Courtney LeVinus, President & CEO, Arizona Multihousing Association

Vernon Williams Owner Southern Group Agencies, LLC ■ Tayla Simmons ■ Birch Street Gardens ■ Hemlock Acquisitions, LLC ■ Roger Armstrong ■ Haven Residential ■ Willowick Residential ■ Pauls/Dream PG Res I LLC ■ Trinitas Ventures ■ Biltmore on the Lake ■ Trovita Rio ■ The Flats @ Granite Reef ■ The Battery PHX ■ Sierra Charles ■ Village at Olive Marketplace ■ Westmount at Downtown Tempe ■ Vista Palmilla Apartments ■ The View at Prescott Valley ■ Ascent 1829 ■ Sunset Villas Apartments ■ Revival on Scottsdale ■ Springs at Cooley Station ■ Tides on West Indian School ■ Sunpointe Apartments ■ Sage Mesa ■ Red Sage ■ ■

ON THE COVER RendezVous Urban Flats, a AAA property in Downtown Tucson, played host to an AMC event in April, the first in more than a year. RendezVous features a six-story building of 12 luxury floor plans.

Approximately 35 Associate Members attended the event hosted by MEB Management Services.

Apartment News | July/August 2021

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And your 2021 Charity Week heavyweight champion is…

During the week of June 6-12, 2021 AMA

The AMCF Big Hearts Committee is beyond grateful to all of the companies that participated, as each dollar raised goes toward

members duked it out for the title of Charity

furthering the AMCF mission to cultivate and generate financial

Week Champion by holding fundraising events

resources to provide safer communities and enhance residents lives by addressing the needs of the community, children, veterans,

for the Arizona Multihousing Charitable

housing and education.

Foundation’s (AMCF) first ever Charity Week

In that spirit, the AMCF Big Hearts Committee is proud to announce

Competition. Fundraisers engaged residents,

that the first ever Charity Week Competition raised a staggering $31,270.94 between all of its participants in Phoenix and Tucson.

customers and staff, and ranged from taking

All proceeds will benefit AMCF’s charitable partners; The Resident

donations to wearing denim for a day to raffling

Relief Foundation, UMOM New Day Centers, Southwest Autism

off trips.

Research & Resource Center (SARRC), Our Family Services and the Julie Hurst & Steve Peters Education Fund and other local charities that support Homeless Intervention.

The AMCF Big Hearts Committee sends out a huge amount of gratitude to all of the companies that contributed. You are all Champions in our eyes, however, only the top-fundraisers in Phoenix and Tucson could ultimately be given the title of Charity

Apartment News | July/August 2021

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We solely raised funds through employee donations, which makes me even more proud to work with such a fantastic group of individuals...”

– Tina Greco, Commerical Account Executive, Burns Pest Elimination

Week Champion. Competing in two separate “Weight Classes” were

members could purchase raffle tickets to win one of ten prizes that

AMA Property Management Companies and Associate Members;

included paid days off and free cash in the “Burns Money Booth”.

each one vying for their very own Charity Week Championship Title.

Additionally, they upped the ante with an internal competition for a free lunch provided by owners Dave and Danny Burns for the team

Without further ado, we give you your 2021Charity Week Champions:

within Burns that collectively raised the most money.

“We solely raised funds through employee donations, which makes

Taking home the Championship title in Tucson for the Charity Week

me even more proud to work with such a fantastic group of individu-

Dollar-Per-Door Fundraising is Altamira Apartments (Nicolosi &

als when I tallied our overall total,” beamed Tina Greco, Commercial

Fitch) with $1,145.34 raised ($9.09/door). Altamira raised this

Account Executive for Burns.

wonderful contribution by raffling off a half month of rent for their residents. Second place went to Arches At Oracle (Scotia Group) and

While both companies made tremendous contributions, in the end

third place was awarded to Silverado Apartments (Quarterpenny

only one Phoenix Associate Member could be victorious. American

Management). Tucson winning teams received a team lunch

Roofing and Waterproofing boasted a final fundraising total of $1,409.

sponsored by Law Offices of Scott Clark, Redi Carpet & RentPath.

However, with a total raised of $2,708, Burns Pest Elimination is your Phoenix Associate Member Champion.

For the Phoenix Property Management Companies, coming in at an amazing $10,000… Mark-Taylor Apartments. Mark-Taylor was able

Honorable mention goes to all of our other 2021 Charity Week

to raise this admirable amount by engaging residents and team

participants: Altamira Apartments, Arcadia Gardens, Arches at

members. Each property held a resident event during the week,

Oracle, Bella Investment Group, Capistrano Apartments, Dakota

ranging from ping pong tournaments to pool parties to bake sales.

Canyon, Desert Shadows, Desert Springs Apartments, El Dorado

They then held a company-wide raffle for employees to be entered

Place Apartments, El Encanto Apartments, Fairfield Residential,

for a chance to win one of ten paid days off, as well as allowed

Galeria de Coronado, Green Leaf, The Hedrick on Mountain,

team members to wear jeans to work for the week with a $5 per day

Kachina Springs, Kota North Scottsdale, Kowalski Construction,

donation. Across all properties and teams they raised $7,993, with

Lantana, The Law Offices of Scott M. Clark, Main Gate Village,

Mark-Taylor graciously rounding up their final contribution to 10K.

Missions at Sentinel Peak, MC Residential, Nicolosi and Fitch, P.B. Bell, Palm Shadows Apartments, Port Royale, Pusch Ridge, Riata

The bout for top Associate Member Company in Phoenix was a tight

Court Apartments, Rio Vista, Riverstone Apartments, Rose Paving

battle between American Roofing and Waterproofing and Burns Pest

Company,

Elimination. All week long they went head-to-head, one-upping each

Sabino

Canyon

Apartment

Homes,

Sandstone,

Sandstone Ridge, Sares Regis Group, Siena Villas, Silverado,

other every day. American Roofing utilized a mass marketing

Sunflower Apartments, Valley View Apartments, Vista Village,

approach, sending out an eblast to over 4,000 of their partners and

Weidner Apartment Homes, Westcourt Village, and The Woods at

customers, as well as being featured on the National Women In

Midvale Park. The funds and exposure you brought to AMCF and its

Roofing website and Twitter account.

charitable partners is so very much appreciated!

Burns took a more internal approach, generating funds from within the company. They held an employee raffle all week where team

Apartment News | July/August 2021

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In 2015, the AMCF created a scholarship fund to provide post-secondary educational funding for the employees of AMA member companies in good standing and to their immediate family members.

The AMA Board of Directors named the education fund in memoriam, honoring Julie Hurst, Senior Vice President with Riverstone Residential.

Julie served on the AMA Board until her passing in 2012.

In 2017, the Arizona apartment industry lost another dear friend, Steve Peters, a Senior Portfolio Director with Shelton Residential. His accomplishments in our industry inspired the Board to rename the fund to include his name as well.

It is now known as the Julie Hurst and Steve Peters Education Fund.

For the fund to be sustained over the time, AMCF Big Hearts had a goal to raise $50,000. The original goal was to have the funds available for distribution by January 1, 2019.

With the help of the Associated Member Council (AMC), AMCF Big

2021 SCHOLARSHIP WINNERS

Hearts hit its $50,000 goal early, making 2018 the first year that applicants could apply and be awarded.

These scholarships can be used for post-secondary Arizona accredited institutions including trade/vocational school, community college or a university.

Last year’s winners were Katlyn Wilcox and Madison Furnas, Arizona State University; Burke Wood, University of Arizona; Macy Danjou, Glendale Community College; and Melodie Bridges, Gateway Community College.

This year’s winners and some brief remarks:

Aliciana Lopez

Margaret Sinclair

Northern Arizona University

Northern Arizona University

Intended major: Political Science

Intended major: Environmental and Sustainability Studies

Thank you so much for enabling me to continue my dreams of helping

I cannot express the extent of my

society. I am truly grateful for this op-

gratitude for your thoughtful scholar-

portunity that will allow me to afford

ship. I truly appreciate this opportunity.

higher education to obtain my future

Receiving this scholarship will aid me

goals. I am very appreciative of all that the AMA does and I hope you

in achieving my goals and pursuing my hopes for the future. With

continue to help those like me reach their educational hopes.

my studies, I intend to work towards a better world for generations to come.

I plan on being a prosecuting attorney in Arizona to work toward limiting crime within this community. In addition, I will help organizations as

I intend to study Environmental and Sustainability Studies at North-

well as form my own that will allocate help to rehabilitate prisoners

ern Arizona University. I hope to one day work as a conservationist.

to make the overall community a safer and more content place.

I previously volunteered with the Southwest Autism Research and Resource Center (SARRC), and I am currently working at a Girl Scout camp in Arizona.

Apartment News | July/August 2021

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azmultihousing.org

Legally Speaking A look at national origin discrimination under the Biden Administration

By Judy Drickey-Prohow

Anyone who has taken a fair-housing class knows

HUD’s rationale for this approach is based on the plain language of the FHA. That language makes it unlawful to discriminate against

that the Fair Housing Act (FHA) prohibits landlords

any person in connection with the rental of a dwelling or the terms

from discriminating against any person because of

and conditions of tenancy because of that person’s national origin.

Nothing in the FHA limits the protections of that law only to persons

that person’s national origin.

who have legal status in the U.S. As a result, it follows that everyone – regardless of their legal status – is entitled to the protections of the FHA as long as that person is in the country.

For years this prohibition was interpreted to mean only that apartment owners could not fail or refuse to rent to anyone or discriminate against anyone in connection with the terms and conditions of their housing because of the country from which the applicant or the applicant’s ancestors came.

Like all things involving fair housing, the interpretation of what constitutes national origin discrimination has expanded over the last several years, most commonly to include other issues such as discrimination against a person because of the food he/she eats, the clothing the person wears, the language the person speaks, and how different cultures celebrate holidays and festivals.

With the inauguration of Joseph Biden as President of the United States, another issue is making its way to the forefront of fair housing.

That issue involves discrimination against a person because of the person’s immigration status.

This issue is not entirely new. The outlines of it were made during

The position that HUD has taken in the past, and is again taking, is

the presidential administration of Barack Obama, but during the four

that properties may not take a person’s immigration status into ac-

years that Donald Trump held that office, HUD was directed not to

count when they are asked to allow a person to rent there, or when

follow the original guidance.

interacting with them in the course of their residency.

HUD is now regrouping, with an emphasis on the intersection of

The old HUD guidance on this, which is being resurrected now, made

immigration and fair housing, and is looking to actively challenge

it clear, for example, that owners are not permitted to inquire about a

those situations where owners have engaged in conduct that creates

person’s legal status either at the time of the application or any other

barriers to housing accessibility.

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time during the person’s residency. That means that requests for a

then the property should try to screen using an iTin number. If the

green card or a work visa or any other similar documents that are

applicant does not have either a Social Security number of an iTin

indicative of legal status in the U.S. are by themselves considered a

number, then the property should screen using the person’s name

violation of the FHA.

and date of birth, if no other method is possible.

Just as an owner cannot ask a person from where they come, the

While this kind of screening may result in no information being provid-

owner may not inquire, directly or indirectly, as to whether a person

ed, that by itself is no reason to decline the application because the

is legally in the U.S. during the application process or thereafter.

owner will typically have alternative methods to protect themselves and their property. This includes requiring a higher security deposit or

Of course, this raises practical questions.

a guarantor – consistent with how the property would respond if the

One common issue is proof of identity. Under the HUD standards,

applicant was a young adult who just turned 18 and had no history

owners may not require proof of an Arizona drivers’ license, for ex-

that is accessible at the time of the application.

ample, or a U.S. passport, or other official documents generated in

While these have been the most common issues in the past, other

the U.S. to prove identity.

issues are bound to come up as more creative enforcement is put in

This does not mean that a Costco card with a person’s picture on it is

place. With these changes and others that are likely to become com-

sufficient, but it does mean that the owner must accept, for example,

monplace over the next several years, property owners and managers

an ID card from another country, a non-U.S. passport, documents is-

are strongly encouraged not to act on their gut feelings.

sued by a consulate, or any other reliable documents that demonstrate

Instead, they should consult legal counsel to discuss new issues in

that the person is who the person says he or she is.

detail and formulate an appropriate response to all of them – keeping

Another common issue involves screening. Typically, owners screen

in mind that it is much less expensive to deal with these issues upfront

applicants to determine their credit history, their rental history, and to

than to face a HUD complaint and possible lawsuit in the near future.

see if the applicant has a criminal history that would pose a serious

Judy Drickey-Prohow is Senior Attorney with

risk of harm to the property or to other residents.

the Law Office of Scott M. Clark in Tucson.

HUD’s direction on this has been that owners may continue to screen

She may be reached at (520) 241-1846 or

applicants but must sometimes use alternative methods if the appli-

judy@scottclarklaw.com.

cant does not have a Social Security number, for example. According to HUD’s guidance, if the applicant has no Social Security number,

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azmultihousing.org

AMA Happenings 1st Annual Lawn Games Tournament was a ‘grass’ The AMA’s 1st Annual Lawn Games Tournament May 14 at the Shali-

Games included corn hole, foot golf, bowling, ring toss, swimming

mar Golf Club in Tempe was a huge success with 20 teams of six

pool golf, Kan Jam and giant pong, just to name a few.

members competing in 10 games.

Thanks to everyone who participated. It was a “grass!”

Top honors in the inaugural event went to Blue Steel Security. Second place went to Venturi Restoration and third place was garnered by Fitlogistix. Capturing the “We Tried” trophy was Smart Pest.

Apartment News | July/August 2021

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Project S.A.F.E. is an indispensable tool now more than ever for AMA members

Without question, the last 18 months have

on important safety issues facing themselves,

For more than 10 years, Community Manager

been rife with uncertainty and distress

their families and the surrounding community.

Elena Wyatt and the staff at Red Mountain

brought about by the COVID-19 pandemic.

People’s lives were turned upside down as they faced a global health crisis, lost jobs, grappled with mental duress, experienced food shortages and more.

AMA property management company members are asked to hold a safety event at each of their properties, highlighting a topic of their choosing. Topics may range from pool safety to fire safety, pet safety, personal

Springs Apartments of Dunlap & Magee Property Management have found the value of participating in Project S.A.F.E. Wyatt notes that holding an event helps her team and residents feel safe, alert, fearless and educated.

As the world slowly starts to return to “nor-

safety, COVID-19 information and vaccina-

“We love to see our residents feeling protect-

mal,” people are seeking a sense of calm

tion, anti-bullying, mental health wellness,

ed, invulnerable, informed and involved. They

and safety as they recover from the cha-

to name a few.

feel like they are truly cared for, and they let

os. The Arizona Multihousing Association’s (AMA) Project S.A.F.E. season aims to deliver just that.

Sites are encouraged to utilize professionals

us know by thanking us,” Wyatt says.

within the community such as police officers,

The passion of the staff at Red Mountain

firefighters, security companies and health ad-

Springs clearly shows. In 2020 they won the

Project S.A.F.E. is an annual initiative orga-

vocate agencies to help pull together content

Project S.A.F.E. award for “Best Theme,” fo-

nized by AMA to bring residents and com-

and present informational sessions.

cusing on personal safety. Holding an event

munities at-large together to educate them

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–Continued on page 14

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and winning “Best Theme” was no easy feat

“This committee is one of the most interacting,

in 2020 due to federally- and state-mandated

fun and helpful committees to AMA mem-

guidelines for social distancing.

bers, residents and the community,” Vollmer

“2020 Project S.A.F.E. was definitely a chal-

proudly says.

lenging year, but we overcame the hurdle and

Through the assistance of volunteer mentors

had to be creative. It was more hands-on with

and community agencies, Project S.A.F.E. par-

family involvement,” Wyatt recalls.

ticipation has proven to lead to the improved

The property shifted from its normal in-person event and held a contest among their residents. Residents were encouraged to watch recommended personal safety videos on YouTube with their families, then create

morale of communities, increase resident retention, heighten safety awareness, lower properties’ liability and provide positive publicity for sites.

Holding a Project S.A.F.E. event may also be

their own videos or drawings highlighting

utilized to satisfy many municipalities’ re-

what they learned.

quirements to hold a community event for

The AMA Social Responsibility Committee,

crime-free certification.

the organizers and hosts of Project S.A.F.E.,

Interested in experiencing the benefits of

were thrilled to see such resiliency and in-

holding your own Project S.A.F.E event?

novation given the obstacles the pandemic threw at sites looking to hold an event in 2020. That being said, they’re eager to bring residents and communities back together in-person in 2021 to educate on safety topics.

Daniel Vollmer of Blue Steel Security has been with the Social Responsibility Committee for more than six years and is currently serving as committee co-chair. He says he enjoys being a part of Project S.A.F.E., adding that it

There’s still time to get involved with the 2021 season! Simply visit azmultihousing. org/events/2021-phoenix-project-safe-registration to get signed up.

All properties that register and hold an event before the end of the year are eligible for a Certificate of Completion upon filling out a brief survey and submitting documentation of their event.

helps management teams and their residents

In addition to submitting an event for rec-

get important information on safety topics

ognition of completion, properties may also

that have empowered them with the tools

elect to enroll their event in the “Best Of”

to handle various situations as they arise.

competition if they are particularly proud of

He’s even known to frequently volunteer his own knowledge and expertise on security

any part of your event that falls under one of the following categories:

and safety to communities by serving as an

■

Best Theme

event speaker. Vollmer is more than happy

■

Best Flier

to help out.

■

“Some communities have no budgets for extra get-togethers. It’s amazing to talk with residents that really get something out of the

mittee member offering his assistance to

registration, topic ideas, speaker suggestions,

Best Community Participation (involvement from outside groups – fire department, community groups, etc.)

■

topic being discussed,” Vollmer says.

Vollmer is not the only Project S.A.F.E. Com-

More information on Project S.A.F.E, including

Best Turnout (resident to unit participation)

Shirley Arthur Committee’s Choice – best overall event

■

properties to pull off a successful Project

Please note that the deadline to submit for

S.A.F.E. event. All of the Project S.A.F.E.

any of the “Best Of” categories in Phoenix

Committee members are available to serve

has been extended in 2021 and are now

as mentors to properties holding an event,

due by December 31. Tuscson ‘Best Of’ sub-

offering to be speakers and/or help with any

missions are still due August 31. Winners

planning and day-of-event needs.

of the “Best Of” awards will be announced

“Best Of” categories and event submission may be found at the Project S.A.F.E. webpage: azmultihousing.org/project-safe We sincerely hope that all members of AMA will consider joining the 2021 Project S.A.F.E. season and bring a much-needed sense of support, stability and safety to their properties as we rebuild from this unprecedented time.

It is an invaluable tool for building communities up.

“With Project S.A.F.E, we can save lives together,” Wyatt says.

at AMA’s February 2022 Dinner Meeting.

Apartment News | July/August 2021

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What’s up down in Tucson

The Tucson Networking

SAVE THE DATE

Committee has been busy with in-person events.

The first dinner meeting in more than a year

AMA Tucson/ATI Restoration

AMCF Big Hearts

was held in May at the newly remodeled Em-

Reverse Trade Show

Tucson Bowl-A-Thon

Thursday, July 15

Friday, September 24

1 p.m. to 5 p.m.

2 p.m. to 5 p.m.

Tucson Convention Center

Fiesta Lanes

Teams and sponsorships range

Lanes start at $300

bassy Suites. Tribute nominees and finalists in attendance were recognized.

Attendees also heard from the Tucson Police Department’s new Homeless Outreach program on assisting with cleanup of homeless camps near communities and connecting individuals with local services.

from $225 to $675

On June 17, members gathered at Culinary Drop Out to network, play yard games and win raffle prizes. Thanks to all those who made it out; we are so happy to see everyone in person again.

AMCF Big Hearts AMC Meeting and Booth Lottery

Phoenix Bowl-A-Thon

Location & Time TBD

Friday, November 12

Includes lottery for remaining booths

2 p.m. to 5 p.m.

for November 10 Tucson Trade Show

Apartment News | July/August 2021

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SUPPLYING PROS WITH CONVENIENCE The Lowe’s Pro Supply Purchase Card† links to your existing account for exclusive business benefits and purchasing convenience through Lowe’s stores and Lowes.com.

Expanded product assortment

Save on eligible Lowe’s in-store purchases and Lowe’s truck delivery*

Multiple cards and budgeting tools

Itemized purchase details

Purchasing convenience LEARN MORE

PROUD MEMBER OF

†Must have an approved Lowe's Pro Supply account. The Purchase Card is not a line of credit or financing vehicle; it only provides an easy means to automate purchases. *Restrictions, terms and conditions apply. ©2021 Lowe’s. LOWE’S, the Gable Mansard Design and Lowe’s Pro Supply are trademarks or registered trademarks of LF, LLC. 11132

New Washer & Dryer Sales 

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A Company You Can Trust — multifamily laundry experts since 1947

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Top-Brand Washers & Dryers — offering Speed Queen and Maytag

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Beyond the Box — delivery, installation and service contracts available

Plus, our machines can be outfitted to accept coin or card payment, as well as contact-free mobile payment.

 Get a Quote Today!

Visit wash.com/sales or call 800-236-5599

Apartment News | July/August 2021

16

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AMA Patron Profile American Roofing and Waterproofing 5210 W. Missouri Ave., Glendale, Ariz., 85301

By Peter Madrid

American Roofing and Waterproofing has been an AMA member for a little more than 2 years, but its Business Manager says the company wasted little time in enjoying the benefits the organization provides.

American Roofing and Waterproofing has been an AMA member for a little more than 2 years, but its Business Manager says the company wasted little time in enjoying the benefits the organization provides.

“American Roofing & Waterproofing has benefited greatly from being a member with the AMA,” says Business Development Manager Donna Close. “By being a member, we have access to many opportunities such as sponsorships, networking, committees, and several events that provides us with a chance to build business partnerships, friendships and so much more.

Close says American Roofing & Waterproofing has leveraged its standing with the AMA by utilizing all of the services that it has

Donna Close Business Development Manager (480) 658-5770 donnac@americanroofingnow.com

to offer.

“We have a valued partnership with the AMA and the staff is amazing to work with,” Close says. “They make sure that we maximize all the benefits that they offer in order for your business to be successful.

We are so excited to be a member of the AMA and look forward to many more years to come.”

of our client relationships and love for this state, we have grown.

We have built and expanded into California, Colorado and Texas,”

American Roofing & Waterproofing specializes in the multi-family

Close says.

housing market. It was considered an essential company and was fortunate to be able to continue to work through the COVID-19

What does it mean to her, personally, to be a member of AMA?

pandemic.

“I am inspired by the people and vision of the AMA,” Close says. “I

“Our networking opportunities with the AMA have allowed us to

enjoy being part of a team that is built on the success of our mem-

build business partnerships in the multi-family industry. We started

bers. The AMA staff is amazing and their level of commitment is

in Arizona and because

outstanding they go above and beyond.”

Apartment News | July/August 2021

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A rendezvous in Downtown Tucson

Tucson AMC event returns in-person in April at magnificent RendezVous Urban Flats

By Peter Madrid RendezVous Urban Flats rolled out the red carpet on April 28 for more

Members for their partnership, support and friendship and welcome

than 35 Associate Members in Tucson. It was the first AMC event in

them back in person.

more than a year in Tucson and was in-person.

About RendezVous Urban Flats

Manager Kelly Carrillo with MEB Management Services welcomed

Owned by Aerie Development, RendezVous Urban Flats boasts an

those in attendance by putting out an exceptional breakfast spread

ultimate urban-style living in the heart of downtown Tucson. It features

that included an Associate Member mimosa toast.

six-stories of 12 luxury floorplans offering 100 units.

MEB Asset Director Aiza Kelly shared that the asset, located at 20

It is minutes from theaters, restaurants, nightlife, and everything

S. Stone Ave., is a AAA property in Downtown Tucson, and has had

else downtown has to offer. The homes feature fob access for entry,

incredible lease-up despite the added challenge of COVID-19 the

Amazon hub, oversized balconies with cityscape views, uniquely

past year.

designed floor plans with city and mountain views.

MEB Asset Manager Kimberly Director talked about its presence in the

Work from home is an option in a comfortable yet gorgeous co-working

Tucson area, including a discussion on the growth of the company and

space, clubhouse, and conference room. Gather with your neighbors

the insurance and compliance requirements to do business with MEB.

and friends at our outdoor entertainment plaza.

A highlight was a surprise visit by MEB Senior Vice President of Operations Luz Bruscini, who just wanted to thank the Associate

Apartment News | July/August 2021

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Community Amenities ■ ■

■

■

■

■

■

New construction Downtown and mountain views Downtown Tucson shopping, dining and entertainment Close to public transportation; public bus and Sunlink Street Car Retail on the ground level

Apartment Amenities ■

Secured entry

■

Keyless entry

■

Air conditioning

■

Elevator building

■

Floor-to-ceiling windows

■

Dual-pane windows

■

Co-working space

■

■

Gas BBQ grills

■

Bicycle storage

■

In-unit washer/dryer

■

Outdoor common area

■

Modern fixtures

■

Microwave

■

Clubhouse

■

Valet trash pickup

■

Balcony

Underground garage parking (extra fee)

■

■

Garbage disposal

■

Ceiling fan

Close To I-10 freeway

■

Spacious closet

■

Bathroom vanity

■

■

Valet Living trash service

■

Amazon shipping and delivery hub

■

Apartment News | July/August 2021

19

Largest private patios in downtown Tucson

Pre-installed high-speed internet

■ ■

■

Electric range Stainless steel appliances

Vinyl plank flooring throughout

Over-sized island with waterfall edge Quartz countertops in kitchen and bathroom

azmultihousing.org

Top-Rated Appliances for Multi-Family Housing WFE515S0JS 5.3 cu. ft. Freestanding Electric Range

WRT318FMDM

• Frozen Bake™ technology • FlexHeat™ dual radiant element • Adjustable self-cleaning technology

• Flexi-Slide™ bin • Factory-installed icemaker • 65-7/8" H x 29-3/4" W x 33-1/2" D

5.0 cu. ft. Freestanding Gas Range

18 cu. ft. TopFreezer Refrigerator

WMH31017HS

1.7 cu. ft.

Microwave Hood Combination • Dishwasher-safe turntable plate • 2-speed, 300 CFM motor class* • Convertible ventilation system

WFG515S0JS (not shown) • Frozen Bake™ technology • SpeedHeat™ burner • Adjustable self-cleaning technology

WDF331PAHS 55 dBA** Front Control Dishwasher • 1-Hour Wash cycle • Soil sensor • Plastic tub

CALL FOR PRICING AND AVAILABILITY or visit

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Apartment News | July/August 2021

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azmultihousing.org

THANK YOU

BGF UPDATE

PATRON MEMBERS! P L AT I N U M

5 million reasons to keep supporting BGF The AMA Better Government Fund (BGF) hit and surpassed its $1 million goal in 2020 at $1.046 million. The BGF is an industry defense fund used to independently support candidates and initiatives and to help support policies that strengthen the

Bringing us closer

apartment industry in Arizona.

Click here to learn more.

GOAL $5.0m $4.5m $4.0m $3.5m $3.0m $2.5m

G O L D

$2.0m $1.5m $1.0m S I LV E R

Current BGF Dollars Raised:

$1,478,203

For more information on how to become a patron member of AMA, please contact Sarah Fluke, sfluke@azmultihousing.org, 602-296-6212.

Apartment News | July/August 2021

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Education & Events AMA education classes are tentatively scheduled as online (Zoom) only. Some AMA events are scheduled to take place both in-person and online. To register online you will need your username and password. For times and more information on AMA events please visit azmultihousing.org.

PHOENIX n EDUCATION CLASSES Fair Housing July 8 For rental property owners and managers, understanding and complying with fair housing laws and the American with

by just taking a deep breath

Develop Your Leadership Skills

your CALP, CAM, CAPS and

and getting back to basics. This

July 21

CAMT. (Please select option if

class is designed to be interac-

A leadership development pro-

applicable when registering).

tive and participation is a must!

gram is intended to grow the

Get CE credit for your CALP,

skills, and enhance the attitudes,

CAM, CAPS and CAMT.

of its participants to better

live the dream of a great career

important than ever. This

2021 Certified Apartment Manager (CAM) Course

Disabilities Act (ADA) is more interactive course will provide

July 19-23

an overview of fair housing and

Developed by the National

ADA law, and investigative pro-

Apartment Association Edu-

cedures. This course is taught

cation Institute (NAAEI), the

by an AMA attorney. Get CE

Certified Apartment Manager

credit for your CALP, CAM,

(CAM) course offers the high-

CAPS and CAMT, as well as

est standard of professional

Real Estate CEC’s.

training for the on-site manager.

Fight or Flight: Are you Overstimulated?

growth in the apartment indus-

July 14 - In Person Are you Living The Dream?

Why Overstimulation is causing the Fight Or Flight response in us!

This interactive class covers: Stress, getting back into the “normal” business model, over stimulation and why people are so darn cranky. We’ll be working on stress relief, time management, conflict resolution and how to get back to a positive mindset. Why our

perform in leadership roles or positions of influence. Leadership development programs help build self-confidence and wisdom, encourage introspection, and equip participants with knowledge of best practices in leadership and communication. Get CE credit for your CALP, CAM, CAPS and CAMT. (Please select option if appli-

Enhance your professional

cable when registering).

with conflict. Get CE credit for

Human Trafficking Awareness August 17 This course will provide a look into human trafficking to include how it affects our industry and how apartment owners and operators can respond to this growing issue. Learn the signs you should look for, how you should respond to a suspected human trafficking situation and what preventative measures you should put into place. Get CE credit for your

try by becoming a (CAM) and

Conflict Resolution

CALP, CAM, CAPS and CAMT.

take your career to the next

July 28

(Please select option if applicable when registering).

level. CAM training helps you

Designed to help overcome

manage your community and

conflict in the office, with

your team more effectively. The

residents or even at home, this

CAM Program consists of eight

course will give you key take-

modules plus a comprehensive

aways to implement immedi-

two-part certification exam.

ately. We will cover the verbal

Demonstrate skills, knowledge,

techniques and body language

and ability to manage. Achieve

that may be used should be

owner and management goals.

used to defuse a situation

Make connections and build

before it becomes physical. You

comradery that builds lifelong

will learn how to calm a hostile

industry contacts.

person to prevent violent behavior with an option for live role

Fight Or Fight instinct is kicking

play scenarios. Applicable for

in and how to handle ourselves

managers or anyone who deals

and see it in others. We can

Apartment News | July/August 2021

22

Electrical Troubleshooting August 26 This introductory/refresher course will cover electrical safety; lock out/tag out; PPE; color coding; wire sizing; wire type and its applications; troubleshooting basic circuits and components; preventive maintenance; and Ohm’s law and how to use it. A special thanks to Kowalski Construction and Kowalski Electrical for hosting this hands-on class at their facility.

azmultihousing.org

PHOENIX

August 13

n EVENTS Lunch and Learn July 16 Grab your lunch and join us for a 30-minute bite-size lesson. Hear tips and tricks on a variety of topics that will help you in your job or personal life immediately. Join AMA and ALN Apartment Data Market Analyst Jordan Brooks for a discussion of recent Arizona multifamily performance, the new construction pipeline, and factors to watch as we move through the remainder of 2021 and into 2022.

AMAzing Axe Throwing Networking Event July 29 Take out your pandemic frustration by throwing an axe or two.

Teams of seven will gather to network and test their throwing skills.

Do not worry if you have never done this before – there will be trainers on hand to teach you all the basics. Closed-toed shoes are required.

Latte with A Lawyer August 6 We are proud to present a live Q&A opportunity with local attorney.

Join the AMA and Cox Communications as we

This is an AMA member-only event and is free of charge. Every-

celebrate the 29th Annual Tribute Awards at

thing is changing so fast it can be hard to keep up, especially in the

the Fairmont Scottsdale Princess. The Tribute

multifamily industry. The AMA has assembled attorney experts to

Awards will honor multifamily professionals and

help address those burning questions you have been trying to get

communities for their outstanding performance

answered. Industry experts will be online and ready to help you

in the Arizona Apartment Industry. This is an

navigate the current times. Each webinar will be featured town hall

experience that you and your nominees will

style, come prepared with questions, and turn your camera on to

treasure for a lifetime.

participate in this great opportunity.

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