2023 At A Glance

Page 1

10 Public Policy Agenda 18 AMA Opportunities 22 Events At A Glance 34 Education Classes 39 Year In Review 42 AMA Programs

Building upon our successes of 2022 as AMA continues to flourish

The apartment industry in Arizona continues to flourish despite some record inflation and increasing rental occupancy. We learned during the pandemic, now two years in the rearview mirror, that AMA is a strong and cohesive organization. As an organization, we will undoubtedly face challenges in 2023 especially on the legislative and regulatory front.

However, plans have already been put into place to address some of the issues we will face. One is the Arizona Legislative Housing Supply Study Committee. It was formed to review data regarding the lack of adequate housing statewide. We look forward to several proposals focusing on ways to address the housing crisis.

In 2022 AMA defeated 18 legislative proposals that would have negatively impacted rental housing including rent control, rent caps and mandatory eviction mediation to name a few. We anticipate many if not all the proposals returning in 2023 and will be laser focused on

defeating legislation that is detrimental to the rental housing industry.

As we look ahead to 2023, we anticipate more positive changes. We will continue to see significant growth of our membership. We now have more than 360,000 units in membership and hope to grow by another 20,000 in 2023. We continue to be a top NAA affiliate for unit growth.

In 2022 the AMAzing AMA team won the NAA Affiliate of the Year Excellence Award. I could not be prouder of this team and what they do day in and day out for our members. Our members are in good hands.

AMA is a world class organization due in large part to our volunteer board leadership and many volunteers. Of course, this was on full display as we celebrated the 30th anniversary of the AMA/Cox Communications Tribute Awards in August. It was great to see so many members come out for that momentous event.

Providing leadership, relevant member events and education programs are 2023 Board goals

I am honored and excited to be taking on the role as 2023 Board Chair as the Arizona Multihousing Association begins its 56th year of being the voice and advocate for the state’s apartment industry. With the support of my fellow board members, I have no doubt we will deliver on and achieve goals we have set for the new year.

AMA provides leadership for Arizona business and government. In that regard, AMA will continue to be the “go-to” voice for Arizona housing issues. AMA has been among the top industry organizations in Arizona and will continue to be.

This includes advocacy for the industry through the Better Government Fund (BGF) and the Arizona Multihousing – Continued on next page

A heartfelt thanks goes out to our 2022 Board and Board Chair, Scott Hines of PEM Real Estate Group. Scott and the Board displayed exemplary leadership in 2022, ushering in an easy transition for the 2023 Board.

We look forward to the leadership Linda Coburn will provide as 2023 Board Chair.

3 azmultihousing.org
Letters From Leadership
Courtney LeVinus Linda Coburn

Association Political Action Committee (AMAPAC). To help address the state’s housing supply crisis, AMA is an active participant in the AZ Housing For All program.

As a complement to its outreach, AMA is excited to announce that we will now be offering education programs for free to our members in 2023.We will have many of our regular favorites and add courses relevant to our membership including resident retention, appliance repair,

reading blueprints, and active shooter awareness, to name a few. Then there’s AMA’s events that include the golf tournament, lunch and learns, latte with a lawyer, trade shows, and the Tribute Awards.

With more than 100,000 new residents moving into the state each year, our industry will continue to be an economic engine. That translates to more than one million new Arizonans this decade, and about 10,000 new apartments each year to meet the rising demand for housing.

This organization is all about our members. My goals are to focus on regular member engagement at events and education as well as on the committees.

As your 2023 Board Chair, I will make sure we achieve those goals.

1415 North 7th Avenue, Phoenix 85007 phone: 602-296-6200 fax: 602-296-6178 web: azmultihousing.org

2023 Board of Directors & Staff

EXECUTIVE COMMITTEE

Chair, Linda Coburn

NexMetro Development

Vice Chair, Lisa Rosenfeld

HSL Asset Management

Treasurer, Adam Greco

Mark-Taylor Residential

Secretary, Stacey Hogue

Greystar Real Estate Partners

Industry Partner Executive, Michelle Howland

Blue Steel Security Services

Ex-Officio Legal, Mark Zinman

Zona Law Group, PC

Immediate Past Board Chair, Scott Hines

PEM Real Estate Group

BOARD OF DIRECTORS

Flor Aparicio

Chamberlain + Associates

Elizabeth Beaulieu

Quarterpenny Management

Krisanne Beckstead

Picerne Real Estate Group

Ann Boomsma

MEB Management Services

Luz Bruscini

MEB Management Services

Reid Butler

Butler Housing Company

Amy Campbell

P.B. Bell

Tracey Carboun

Greystar Real Estate Partners

John Carlson

Mark-Taylor Residential

Bry Carter

The Phoenix Staffing

Monica Chesley

Burns Pest Elimination

Nicole Churchill

Grey-Star Real Estate Partners

Stacey Deal

Kay-Kay Realty Corp

Ann Diaz

AZ 1st Realty Management LLC

Anna DiSabato

Dunlap & Magee Property Management

Kohl Eisenhour

Avenue 5 Residential

Chris Evans

HSL Asset Management

Gregory Flatt

MC Residential

Tim Furnas

Avalanche Security Services

Kristine Hedlund

Cox Communications

Kristin Heiple

Baron Property Services, LLC.

Khara House

Bella Investment Group

Michelle Jenson

Seres-Regis Management Company

James Kowalski

Kowalski Construction

Sharon Kuhlman

Asset Living

Dustin Lacey

Mark-Taylor Residential

Sara Luster

Gorman & Company

Pam McCarthy

Fairfield Residential, L.P

Kaitlyn Miller

Western Wealth Management

Lisa Osborn-Warne

Priderock Property Management

Kim Pacheco

Scotia Group Management LLC.

Brandi Reynolds

RENCO Roofing

Stacey Searl

Weidner Apartment Homes

Michelle Sinclair

Evergeen Devco, Inc.

Dallin Tippetts

Rainforest Plumbing & Air

Luis Verger

Asset Living

Christopher Walker Clark & Walker, P.C.

Heather Williams Cushman and Wakefield Multifamily

Debbie Willis P.B. Bell Companies

Rodney Wilson Greystar-Real Estate Partners

AMA STAFF

Courtney Gilstrap LeVinus President and CEO clevinus@azmultihousing.org

Phone: 602-390-1398

Sarah Fluke Deputy Director sfluke@azmultihousing.org

Phone: 602-296-6212

Linda Morales Tucson Area Association Executive lmorales@azmultihousing.org

Phone: 520-323-0643

Christina Desaubin Communications & Marketing Manager cdesaubin@azmultihousing.org

Phone: 602-296-6204

Melissa Lanouette Events & Education Manager mlanouette@azmultihousing.org

Phone: 602-296-6205

Jenica Hickey

Special Programs Manager jhickey@azmultihousing.org

Phone: 602-296-6214

Charnissa Moore

Membership & Business Development Manager cmoore@azmultihousing.org

Phone: 602-296-6208

Amanda Perkumas

Tucson Area Coordinator aperkumas@azmultihousing.org

Phone: 602-742-2616

Alex Gonzalez Membership Coordinator agonzalez@azmultihousing.org

Phone: 602-296-6207

Melissa Grittman Accounting and Administrative Coordinator mgrittman@azmultihousing.org

Phone: 602-296-6203

AMA CONTRACTORS

Capitol Consulting – Government Relations, Courtney LeVinus Government Affairs Consultant courtney@azcapitolconsulting.com

Phone: 602-390-1398

Jake Hinman Government Affairs Consultant jake@azcapitolconsulting.com

Phone: 602-712-1121

Angelika Johnson Municipal Lobbyist

angelika@azcapitolconsulting.com

Phone: 602-712-1121

Ben Buehler-Garcia

Ronin Southern Arizona Lobbyist, Business Services bbg@theriver.com

Phone: 520-241-9557

Public Relations/Communications: Peter Madrid Owner, MadridMedia ptmadrid1975@gmail.com

Phone: 480-495-3762

David Leibowitz

Owner, Leibowitz Solo david@leibowitzsolo.com

Phone: 602-317-1414

James Dempsey Design, James Dempsey

Owner, Graphic Designer james@jdempsey.com

Phone: 602-510-5508

4 AMA At A Glance | 2023
5 azmultihousing.org (602) 867-9386 | RencoRoofing.com ROC# 196424 ROC# 195475 Real Solutions. Real Partners. We believe in being a notch above.

5 questions for 2023 AMA Board Chair Linda Coburn

Linda

that is 50

a

Q: What are your goals as Board Chair for 2023?

A: So many goals, so little time. At the top of my list for 2023 is increasing member engagement and it starts with our board. I’m excited to lead the charge on redefining how we show up for our members. Another goal that’s at the top of my list is putting a spotlight on the AMA’s value proposition. I look forward to working with my fellow industry leaders on increasing the awareness and appreciation of what the AMA does for its members.

Q: How do you see the Arizona apartment industry shaping up in the new year – do you foresee more runway or more headwinds?

A: With all indications pointing to a possible recession, we are definitely feeling the headwinds in both occupancy and rent growth. However, considering we’re coming off of nearly two years of record-setting rent growth, I see this as a return to normal historical trends. Even with a looming recession, the single most pressing issue facing Arizona’s apartment industry in 2023 is the ever-growing possibility of rent control. The key to combating rent control is to increase supply, but with NIMBY-ism on the rise, it’s getting harder for developers to get deals done. That said, I view this as a great opportunity to demonstrate the value of the AMA.

Q: What is driving interest in people who chose to live in rental housing rather than owning their own home? Amenities? Location? Convenience?

A: I don’t think it’s a secret that more people are choosing to rent rather than own, and the main reason is affordability. With the rising cost of home prices and interest rates, people are opting to rent. The freedom, flexibility, and affordability of renting are all compelling propositions.

Q: Is the industry seeing a shift in demographics as to who is now a renter vs. who is a homeowner?

A: As a developer of luxury leased home communities, we are seeing more renters by choice; they have good credit and can afford to buy but choose to rent. The reasons vary

from those wanting to wait and see what happens with the housing market, to those intentionally looking to downsize and simplify their lives so they can travel and not hassle with home repairs and landscape maintenance.

Q: Big cities across the U.S. for years have attracted people who want to live in an urban setting with numerous live-work-play amenities. Is Metro Phoenix seeing this movement as well?

A: As one of the top Sunbelt states, Arizona offers beautiful weather, a business-friendly environment, and affordability. All of those elements contribute to attract people from all over the United States. And while downtown Phoenix is still a draw, the suburban markets are seeing a lot of the growth as more people are working from home in some capacity.

6 AMA At
2023
A Glance |
Coburn, Vice President of Asset Management at NexMetro Communities, is the 2023 AMA Board Chair. She leads a board members strong in an industry that has seen tremendous growth in Arizona, particularly in the Valley. Linda has been with NexMetro, national developer of luxury leased home neighborhoods, for 5 years. Linda Coburn

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Arizona Multihousing Association (AMA)

Who We Are

AMA was founded in 1966 as a state-wide trade association to represent and serve the rental housing industry through legislative, legal, and regulatory matters. The AMA provides services, products, educational programs, networking opportunities, and helps to promote ethical, quality rental housing throughout Arizona. Major AMA events include Trade Shows, Reverse Trade Shows, Tribute Awards, Golf Tournaments, Maintenance Manias, and Dinner Meetings in both Phoenix and Tucson.

Two Memberships for One Price

Membership and representation at the local, state, and national levels. AMA is the 5th largest affiliate of the National Apartment Association. When you join AMA, you automatically become a member in the NAA, giving you access to the NAA’s resources, like Click ‘N Lease, education classes and conferences.

Members Using Members

One of the benefits of Membership in the AMA is having a list at your fingertips of industry vendors who you can call to help you solve any problem. It is what Members Using Members (MUM) is all about. MUM also means you are promoted by the AMA staff to members seeking services. Member visibility happens through AMA communications to regular members, AMA materials that are sent to new members, on the AMA vendor directory, and when regular members call in looking for particular services or products. It is always about pointing to the Vendor Directory to make a “MUM” connection and additional visibility for our members!

Learn more at AzMultiHousing.org

77% AMA represents roughly 77% of all rental housing in our state, including:

378K

249 Management companies Rental units

139

,832

2,680

1,668 Total members

Independent rental owners Industry partners

506

Apartment communities

8 AMA At A Glance | 2023
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2023 Public Policy Agenda

Guiding Principles

The Mission of the Arizona Multihousing Association (AMA) is to unite multifamily housing leaders in one trusted voice for Arizona’s rental community. The AMA is committed to supporting policies that advance the Mission, enhance the regulatory environment for the apartment industry and provide quality and affordable housing opportunities for the state.

1 Protect and Preserve the Arizona Landlord and Tenant Act

„ Preserve the statewide prohibition on rent control.

„ Oppose any efforts to upend the balance of the Act.

„ Oppose any efforts that would lengthen the eviction process or create unnecessary or costly regulation to the process.

2 Protect and Preserve Private Property and Contract Rights

„ Oppose any efforts to create statewide eviction moratoriums.

„ Oppose any efforts to diminish private property rights in the state.

3 Support Long-Term Solutions to Increase Housing Production

„ Support statewide zoning and land use reform.

„ Support efforts to streamline housing development.

4 Protect Existing Economic Development Tools

„ Oppose efforts to eliminate or diminish the value of the Government Property Lease Excise Tax (GPLET) program or current Tax Increment Financing Districts.

5

Oppose Any New Taxes, Fees or Excessive Regulation on the Apartment Industry

„ Oppose measures that shift the property tax burden to apartment owners.

„ Oppose any new regulation that would unnecessarily increase the cost to develop or manage apartments in the state Arizona.

6

Long-Term Strategies and Goals

Support Efforts to Reform Arizona’s Complicated Sales Tax Structure

„ Support the transition of the state’s prime contracting tax system to a system that taxes construction materials at the point of sale.

„ Support the repeal of speculative builders’ tax.

„ Support any efforts to streamline the administration the state’s taxes system.

Advance the Interests of the Apartment Industry

„ Support development impact fee reform to ensure that growth only pays its proportionate share of new infrastructure.

„ Support policies that limit patchwork regulation at the municipal level of government.

The voice of Arizona’s apartment industry since 1966.

10 AMA At A Glance | 2023

by the Numbers

11 azmultihousing.org
37% of households are renters $13.1b economic contribution 763.8k 763.8k apartment residents 131.7k jobs supported 926k rental homes 559.1k apartment homes Arizona needs 236k new apartment homes by 2030 to meet demand and control the cost of housing Meeting the state’s demand for apartments will take courageous steps at the federal, state and local levels of government. A network of resources and support for property owners and managers to help you end homelessness. ThresholdAZ.com • 602.507.6737 Maintain your property’s condition & increase it’s value Hands-on support whenever you need it Rental assistance on-time & in full Earning money while helping your community has never been easier. Join Today
AZ Apartment Industry
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Built on Honesty, Driven on Dependability

13 azmultihousing.org

AMA Protecting the Industry and Addressing State Housing Shortage

The rental housing industry continues to face targeted attacks nationally and in Arizona. From the repercussions of the eviction moratoria to the specter of rent control, the industry is being directly affected by a rapidly changing regulatory environment that is becoming increasingly hostile.

Everyday, one can’t open the paper without seeing another hit piece lambasting developers or attacking rental property owners and managers. Political candidates at the state and local levels are building entire careers by taking dead aim at rental property owners. While a traditionally a pro-private-property-rights state, Arizona’s political landscape has changed dramatically, and with it, the surety that harmful policies like rent control won’t surface here.

Media outlets and state legislators continue to attack the eviction process as to fast, unfair, unethical and in need of so-called “reform” meant to diminish the rights of rental property owners. Rent control proposals – no longer bound to the geographical limits of New York, California and Oregon - have recently surfaced in Arizona. While thus far such ill-conceived measures have been defeated in the state Legislature, there has been increasing support both nationally and locally for bringing those policies to our doorstep.

Just look at this past year: Arizona legislators introduced eighteen bills directly aimed at the rental housing industry, including:

„ Five Rent Control bills introduced, including capping rental increases to 5% annually.

„ Three bills extending the eviction timeline and prohibiting owners from non-renewing a lease contract unless for cause.

„ Allowing a resident to opt-out of amenity fees including solid waste collection fees and smart home options.

„ Creating a statewide “Source of Income” class of residents and requiring owners to accept residents with government housing vouchers.

„ Requiring owners to use court created forms for all eviction-related notices and pleadings.

„ Allowing cities and towns to enact Inclusionary Zoning to require developers to set aside a percentage of their units for affordable housing.

While the Arizona Multihousing Association continues to be the most effective voice for the industry, attacks like these mean that defending and supporting the work of the AMA has never been more crucial – or more difficult.

The AMA is also taking the lead on addressing the state’s growing housing shortage. In 2022, the AMA spearheaded efforts to overhaul the myriad of layered zoning and land use regulations that have stymied the free market’s ability to address the growing demand across the state.

Ultimately, the AMA successfully passed legislation to create an eleven-member Housing Supply Study Committee to examine these barriers and recommend changes to the legislature in December.

With the Arizona Legislature set to convene in 2023, AMA leadership has outlined a proactive campaign meant to tell “our side of the story” to a full range of stakeholders – everyone from elected leaders to statewide media, to the business community, and most importantly to Arizona’s nearly 7 million residents. Visit www.azhousingforall.com and sign-up for the bi-weekly newsletter.

This comprehensive effort requires two things: Engagement by AMA members, and an increase in financial resources. The AMA is funding this effort by growing its Better Government Fund (BGF). While the AMA surpassed our $1 million goal in late 2020, the Board is determined to grow the BGF, ensuring our war chest never runs empty at the time that it’s needed most.

The BGF, established in 2010, historically has been used to protect the state’s apartment industry from harmful legislation, to support candidates for office who support the rental housing industry and to fund the legal fight against civil actions that would severely curtail private property rights or financially harm Arizona’s rental housing community.

14 AMA At A Glance | 2023

Why does AMA need to grow the AMA Political Action Committee (AMAPAC) and the Better Government Fund (BGF)?

Nationally and locally, the political and media landscape is changing for rental housing providers.

The AMAPAC fund will be used to:

„ Support elected leaders who are open and receptive to issues pertaining to the apartment industry at the state and local level.

„ Preserve the statewide prohibition on rent control and inclusionary zoning.

„ Oppose efforts to diminish private property rights in Arizona.

„ Protect the careful balance of the Arizona Landlord-Tenant Act.

„ Oppose efforts to lengthen the eviction process or add unnecessary and costly regulation.

„ Support long-term solutions to increase the production of rental housing including affordable and workforce housing.

„ Independently engage in political campaigns to support candidates who understand and help solve the issues facing the rental housing industry and to oppose candidates who are hostile towards rental owners and private property rights.

„ Preserve key private property protections.

„ Prepare for impending litigation related to private property rights.

It is through AMAPAC and BFG that the apartment industry has a strong and unified voice at the Arizona Capitol and in city halls throughout the state. It is critical to have elected leaders who truly value what our industry brings to our state’s economy and who will work tirelessly to lead Arizona towards a bright future.

AMAPAC and BGF provide the organization with the resources necessary to combat legal, regulatory, and legislative issues aimed at harming the apartment industry. They support and advance policies to strengthen the rental housing industry.

With 2023 dues payments due in January, AMA wants to reach out immediately to explain not just the financial commitment needed but the “why” behind this need. AMA members can donate by visiting azmultihousing.org/amapac-and-bgf.

AMAPAC cannot accept corporate contributions and contributions to AMAPAC are not tax deductible.

15 azmultihousing.org
0k 5k 0k 5k
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$35k $40k $45k $50k G OAL Current AMAPAC Dollars Raised: $32,252
16 AMA At A Glance | 2023
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AMA Committee & Volunteer Opportunities

Get Involved and Maximize Your Membership Value

AMA membership provides many opportunities for professional involvement through services on various committees. These committees provide the foundation on which the Arizona Multihousing Association bases its programs and events.

EDUCATION COMMITTEE

„ 2023 Chairs – Rachael Kish, Christopher Todd Communities, and Bry Carter, The Phoenix Staffing

„ Regular Members and Industry Partners – Meets every other month

Sets the direction of each year’s educational programs, including topics and speakers for dinner meetings and educational seminars, including those at the trade show.

GOVERNMENT AFFAIRS COMMITTEE

ARIZONA MULTIHOUSING CHARITABLE FOUNDATION (AMCF) BIG

HEARTS COMMITTEE

„ 2023 Phoenix Chairs – Tina Greco, Mark-Taylor Residential, and Michelle Sinclair, Evergreen Devco Inc.

„ 2023 Phoenix Vice-chair – Brandi Reynolds, RENCO Roofing

„ 2023 Tucson Chairs – Sarah Marcarian-Dabb, Redi Carpet & Lisa Jones, HSL Asset Management

„ Regular Members and Industry Partners – Meets Monthly

Raises money for and determines the direction of the association’s charitable causes. AMCF Big Hearts includes the Julie Hurst and Steve Peters Education Fund scholarship which is available to AMA members and their dependents for higher education.

„ 2023 Phoenix Chair – Dustin Lacey, Mark-Taylor Residential

„ 2023 Tucson Chairs – Elizabeth Beaulieu, Quarterpenny and Greg Flatt, MC Companies

„ Regular Members ONLY – Meets Monthly Except July and August

Determines the direction of the association’s lobbying and government relations activities, sets the policy direction for state and local advocacy efforts, and works to educate members on legislation and regulations impacting operations.

DEVELOPER SUBCOMMITTEE

„ 2023 Chairs – Reid Butler, Butler Housing Company and John Carlson, Mark-Taylor Residential

„ Regular Members ONLY – Meets Monthly Except July and August

This Government Affairs subcommittee works with AMA lobbying team

to provide direction pertaining to multifamily planning, development, construction, and affordable housing related issues.

MEMBERSHIP COMMITTEE

„ 2023 Chairs – Michelle Jenson , Sares-Regis Management Company, L.P., and Daniel Vollmer, Blue Steel Security

„ Regular Members and Industry Partners – Meets Monthly

Provides energy, support, and creativity that drives the recruitment and retention of membership. Mentors, new members, and attends new member orientations, providing immediate connections and effective integration into the AMA.

SOCIAL RESPONSIBILITY COMMITTEE

„ 2023 Phoenix Chairs – Noelia Coria, Kwik Tow, and Mandy Craig, P.B. Bell

„ 2023 Tucson Chairs – Miriam Zepeda, HOM Inc., and Cara Schatler, MEB

„ Regular Members and Industry Partners – Meets Monthly (Tucson-January-July)

Partners with local, private, and public organizations to provide member communities with resources to create a better environment for staff, residents, and neighbors. The Social Responsibility Committee includes the AMA Project S.A.F.E. program.

18 AMA At A Glance | 2023

TRIBUTE AWARDS COMMITTEE

„ 2023 Chair – Lisa Rosenfeld , HSL

Asset Management

„ Regular Members and Industry Partners –Meets four times January-September

Assists in the planning of the annual awards gala.

PHOENIX EVENTS COMMITTEE

„ 2023 Chairs – Adam Greco, Mark-Taylor Residential and Rhonda Wooder, Chadwell Supply

„ Regular Members and Industry Partners – Meets monthly February - November

Advises on, plans and preps Phoenix Events – including Dinner Meetings, Reverse Trade Show, Lawn Games and Education Conference and Trade Show

MAINTENANCE MANIA SUBCOMMITTEE

„ 2023 Chairs – Mike Johnson, HSL Asset Management and Dustin Kerby, Air Speed Mechanical

„ Regular Members and Industry Partners – Meets Monthly SeptemberJanuary

Advises on education and execution of Maintenance Mania.

TUCSON EVENT COMMITTEE

„ 2023 Chairs – Matt Taylor , Burns Pest Elimination and Lauren Reece, Quarterpenny Management

„ Regular Members and Industry Partners – Meetings Monthly

The committee plans and executes AMA Tucson events.

„ 2023 Maintenance Mania Chairs –Bob Pond, HSL Asset Management and Kristin Harding, HDSupply.

„ Regular Members and Industry Partners – Meets monthly September through January

19 azmultihousing.org

2023 Events At A Glance

For more information on Sponsorships for Events and Education, please contact Charnissa Moore at cmoore@azmultihousing.org (Phoenix) or Linda Morales lmorales@azmultihousing.org (Tucson).

AMCF BIG HEARTS BOWL-A-THON

The AMCF Big Hearts Bowl-a-thon is an annual fundraiser for AMCF that encourages AMA members to give back to the community in a fun, spirited environment.

PHOENIX

May 12, 2023

Bowlero Mesa

1754 W. Southern Ave., Mesa, AZ 85202

TUCSON

September 22, 2023

Fiesta Lanes

501 W. River Rd., Tucson, AZ 85704

2:00pm-5:00pm

AMCF BIG HEARTS CHARITY WEEK/MONTH

The AMCF Big Hearts Charity Week/Month is an annual fundraising competition for AMCF that challenges AMA members to engage their residents, clients and/or team members in fundraising activities to see which companies can raise the most amount of money for charity.

PHOENIX

October 9-15, 2023

TUCSON

June 2023

AMCF BIG HEARTS TUCSON FUNDRAISER - FUN RUN

The Fun Run is an annual fundraiser for AMCF entailing a noncompetitive run/walk for the whole family.

February 18, 2023

In person at Reid Park

AMCF BIG HEARTS FUNDRAISER—EL TOUR DE TUCSON TEAM

El Tour de Tucson is one of the largest road bicycling events in the United States taking place in November each year on the streets of Tucson and surrounding towns. The Big Hearts El Tour Team rides in support of AMCF charities through participation as jersey sponsors for the teams, or as a registered rider or supporting a rider.

November 18, 2023

22 AMA At A Glance | 2023

INDUSTRY PARTNER COMMITTEE (IPC) MEETINGS

IPC Meetings are quarterly networking events for Industry Partner Members held at member properties in the Phoenix and Tucson areas. At each event, attendees get to learn how to do business with a new management company, preview a premier property, and network with peers. The AMA is looking for Regular Members to host an IPC event at one of their properties—hosting involves providing food & a tour of the property. If you are interested in hosting, contact Charnissa Moore at cmoore@azmultihousing.org (Phoenix) or Linda Morales lmorales@azmultihousing.org (Tucson).

keynote addresses. Both the Phoenix and Tucson Trade Shows are highlights of the AMA calendar, and are on the “Can’t Miss” list of AMA activities.

Thank you to our 2023 Phoenix and Tucson Title Sponsor:

PHOENIX

September 14, 2023

Phoenix Convention Center

100 N. 3rd St., Phoenix, AZ 85004

TUCSON

PHOENIX

February 28, 2023

April 26, 2023

September 27, 2023

November 29, 2023

TUCSON

February 21, 2023

April 11, 2023

June 21, 2023

August 15, 2023

November 28, 2023

EDUCATION CONFERENCE AND TRADE SHOWS

The AMA Trade Shows are excellent opportunities for Industry Partners to showcase their products and services to the Regular Members in a fun and casual atmosphere. Regular Members have the opportunity to hone their skills by attending dynamic education sessions and informative

April 21, 2023

Tucson Convention Center

260 S. Church Ave., Tucson, AZ 85701

DINNER MEETINGS

At these meetings, members get the chance to learn from inspiring and passionate speakers, enjoy delicious food, and network.

PHOENIX

March 2, 2023

May 4, 2023

Location to be determined

TUCSON

February 8, 2023

May 11, 2023

Embassy Suites Tucson 6555 E Speedway Blvd., Tucson, AZ 85710

23 azmultihousing.org

2023 AMA/COX COMMUNICATIONS PAR TEE

GOLF TOURNAMENT

2023 AMA TUCSON/ TITAN RESTORATION OF AZ

GOLF TOURNAMENT

The annual AMA Golf Tournaments are the perfect opportunity to network while enjoying spectacular days of golf!

Thank you to our 2023 Phoenix

Title Sponsor:

PHOENIX

March 10, 2023

Stonecreek Golf Club

4435 East Paradise Village Parkway South, Phoenix, AZ 85032

TUCSON

November 10, 2023

Randolph Golf Course

602 S. Alvernon Way, Tucson, AZ 85711

Thank you to our 2023 Tucson

Title Sponsor:

MAINTENANCE MANIA

Maintenance Mania® is a national program offered by NAA and presenting sponsor HD Supply (HDS), in which maintenance technicians and housekeepers compete against each other in various skill-based games. This is a fun event for both competitors and spectators!

PHOENIX

January 26, 2023

Phoenix Convention Center

100 N 3rd St., Phoenix, AZ 85004

TUCSON

January 12, 2023

Tucson Convention Center

260 S Church Ave., Tucson, AZ 85701

PERSPECTIVES & PROJECTIONS CONFERENCE

This event features a wide variety of expert speakers sharing insights into the Arizona Apartment industry; it is the only economic forecast event in the Southwest focused entirely on the Apartment industry.

September 22, 2023

REVERSE TRADE SHOWS

At this event, Industry Partners get one-on-one with key decision makers from Arizona’s leading apartment owners and management companies.

PHOENIX

July 27, 2023

Virtual

Thank you to our 2023 Tucson

Title Sponsor:

TUCSON

July 20, 2023

Tucson Convention Center

260 S Church Ave., Tucson, AZ 85701

24 AMA At A Glance | 2023
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2023 AMA/Cox Communications Tribute Awards Gala

Thank you to our 2023

Title Sponsor:

August 11, 2023

Phoenix Convention Center

West Ballroom, 100 N 3rd St., Phoenix, AZ 85004

It is an amazing feeling to win the Regional Property Supervisor of the year award. There is nothing more gratifying than recognition from your peers for a job well done. From nomination to award, I felt the profound honor to be recognized by my respected colleagues in the state. Creating value, being on the cutting edge, and committing to unwavering standards are a part of my daily role at MEB Management Services. Having the AMA recognize the diligence and quality of work that is put forth made winning the award for Regional Property Supervisor so meaningful. Winning this award would not have been possible without the encouragement and the inspiration I have received from MEB leadership.

It was an incredible honor to be nominated with other excellent vendors and win the award for Statewide Industry Partner of the Year.

I believe this award is a reflection of the firm as a whole. All of us at Zona Law dedicate ourselves to the highest level of service for this industry and for all of our clients. To be recognized by our peers and clients for the work we do for the AMA is extraordinary.

Being recognized as the Volunteer of The Year Statewide was a very humbling experience for me. To know that someone thought highly enough of me to nominate me for this recognition meant so much to me. To hear my name called as the winner was something I will never forget. I share this award with my co-chair and everyone on the AMCF committee. I just orchestrate the group; they are the real heroes that make it all happen.

26 AMA At A Glance | 2023
This annual event honors multi-family professionals and communities for their outstanding performance in the Arizona apartment industry.
Bringing us close r
27 azmultihousing.org

TRIBUTE AWARD 2022 WINNERS

Affordable Community of the Year

Steeple Chase, Avenue5 Residential

Arizona Executive of the Year

Jennifer Staciokas, Western Wealth Communities

Assistant Manager of the Year

Justine Solorio, Bella Investment Group

Best Community Team, Built 03-13

Desert Parks Vista, Sares-Regis Management Company

Best Community Team, Built 14-21

The Place at Sonoran Trails, MC Residential

Best Community Team, Outside the Valley Casa Bella, MEB Management Services

Best Community Team, Prior to ‘03 Villa Toscana, MEB Management Services

Best Community Team, Student Housing Junction at Ironhorse, Asset Living

Community Manager of the Year, 1-199 Units

Erik Husa, Scotia Group Management

Community Manager of the Year, 200-299 Units

Bernadette Basso, Asset Living

Community Manager of the Year, 300+ Units

Louis Wonnacott, Greystar Real Estate Partners

Community Manager of the Year, Outside the Valley

Jamie Medina, Bella Investment Group

Corporate Employee of the Year

Sarah Blik, MEB Management Services

Developers Award for Best Community Design (Garden) Senderos at South Mountain, Senderos at South Mountain, LLC

Developers Award for Best Community Design (Mid/Low Rise)

Roadrunner Apartments, JLB Partners

Housekeeper of the Year

Brianda Martinez, P.B. Bell

Industry Partner of the Year - Statewide

Christopher Walker, Clark & Walker

Industry Partner of the Year - Tucson

Blythe Edmondson, Edmondson and Landon Law

Leasing Consultant of the Year

Annette Hodges, Weidner Apartment Homes

28 AMA At A Glance | 2023

Property Supervisor of the Year

Jonita Beisgen, MEB Management Services

Regional Service Supervisor of the Year

David Rensch, Avenue5 Residential

Renovated Community of the Year

The Place at Canyon Ridge, MC Companies

Service Supervisor of the Year, 1-199 Units

Michael DaVaney, Mark-Taylor Residential

Service Supervisor of the Year, 200-299 Units

Terry Gatlin, MEB Management Services

Service Supervisor of the Year, 300+ Units

Mike McKibbin, Asset Living

Service Supervisor of the Year, Outside the Valley

Bryan Sampson, MEB Management Services

Service Technician of the Year

Marcus Gabaldon, Avenue5 Residential

Volunteer of the Year - Statewide

Flor Aparicio, Chamberlin & Associates

Volunteer of the Year - Tucson

Lisa Rosenfeld, HSL Asset Management

29 azmultihousing.org
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• Frozen Bake™ technology

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31 azmultihousing.org
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32 AMA At A Glance | 2023

Education Class Certifications

The AMA believes in the importance and impact that continuing education has on a career. Our industry is dynamic and always changing! The Arizona Multihousing Association supports our members who desire to pursue education by earning a professional certification from NAAEI. In an effort to support professionals who may require financial assistance

to achieve a certification, the AMA awards over $8,500 in full and partial scholarships for our CAM and CALP programs. These scholarships make it possible for some members to earn a national property management credential, enhance their career, and pave a path for continued success in the multi-family industry.

the chance to further my career though such a wonderful course. Thank you, AMA, Kris Wegner and to Jamie Medina and Bella Investment Group for fostering my growth.

A special thanks to our 2022 education scholarship sponsors. If you are an Industry Partner that is interested in sponsoring an upcoming class, please contact Charnissa Moore at cmoore@azmulithousing.org

33 azmultihousing.org
Taking the CAM course and passing the exam was both a personal milestone and a big step towards genuine investment in my career in this industry. I expect this professional designation will open new doors for me, and the information learned through the rigorous coursework will find me prepared for those opportunities.
– Erik Husa, CAM Community Manager The Herbert Manager 2022 CAM Graduate
The CALP experience is transformative! I grew as a Leasing Professional and a resource for my residents and have the confidence to serve my community to the best of my ability every day. I am so grateful for
– Alexis Garcia, CALP Leasing Professional Woodlands Village Apartment Homes 2022 CALP Graduate
CALP CERTIFIED APARTMENT LEASING PROFESSIONAL® CERTIFIED APARTMENT
MANAGER®
CAM CAMT CERTIFICATE FOR APARTMENT MAINTENANCE TECHNICIANS CAPS CERTIFIED APARTMENT PORTFOLIO SUPERVISOR

2023 AMA Education Classes

Classes will be held via Zoom unless otherwise indicated. Dates are subject to change. Additional classes will be added throughout the year. New for 2023: As an additional member benefit, most classes will be offered for FREE!

Affordable Housing Series

Throughout 2023 we will offer six 90-minute classes specifically designed for those working in the affordable housing sector. Specific topics are being finalized so dates may change.

Feb 22, April 26, June 27, August 22, October 24, and December 12

CALP (Certified Apartment Leasing Professional)

*Formerly NALP

Launch your career! Often the first credential earned, the Certified Apartment Leasing Professional (CALP) training assists leasing agents with integrating successful sales techniques, increasing resident retention, and meeting resident needs. This program is a total of six (6) days; attendance for the first five (5) classes is mandatory. Day six is test prep and highly recommended. Classes one and six will be in person; other classes will be via Zoom. Limited scholarships are available.

September 21, 26, 28, October 3, 5 & 10

$375

CAM (Certified Apartment Manager)

Appliance Troubleshooting

When a resident has an appliance that isn’t working, do you know the steps to take to determine what is going on? Join us to understand common appliance issues, how to troubleshoot the issue and learn when to call for additional help.

April 27

Assistant Manager Best Practices

What makes a great Assistant Manager? This course provides techniques to improve your efficiency, communication skills, leadership skills and overall productivity.

November 8

Budget Bootcamp

Bring your budget and use your own historical data to improve the process. Plan ahead for capital expenditures. Work with common property management calculations. And much more!

May 11

Earning your Certified Apartment Manager credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals. The CAM Program consists of eight modules plus a comprehensive two-part certification exam. Days one and six will be in person at the AMA office; other days will be via Zoom. Attendance at the first five (5) days is mandatory; the sixth day is test prep and optional though highly recommended. Limited scholarships are available.

February 7, 9, 14, 16, 17 and 21

$895

Converting Prospects in a Down Market

Times, they are a-changing! We can no longer rely on there being multiple applications per available apartment. Concessions are back and occupancy is down. What do we need to do differently?

May 10

34 AMA At A Glance | 2023

CPO Certification Course

Get a better understanding of a technician’s role in pool care and management, risk reduction, and understanding of local and state codes. This course is 16 hours in length and held over 2 consecutive days. (Pool & spa operator handbook provided.)

Dates TBD

$350

Domestic Violence and Human Trafficking Awareness

This training will provide resources and information during the Domestic Violence Awareness month of October. Community policing and resources will be available for help and support. Additionally, a member attorney will be available to discuss what managers and community staff are required to do in conjunction with the Landlord Tenant Act. Get all your questions answered in this seminar!

October 10

Emotional Support Animals – A Toolkit

What are the fair housing obligations related to reasonable accommodations for animals in housing? How do you navigate fraudulent requests for emotional support animals?

July 19

EPA 608 Training Session

Do you service HVAC equipment during your workday? Have you completed the EPA Section 609 exam? If not, this training session is for you or anyone on your team that regularly services, maintains, repairs, or disposes of appliances that contain regulated refrigerants. (Prep manual required.)

February 7-8

$150

Fair Housing

For rental property owners and managers, understanding and complying with fair housing laws and the American with Disabilities Act (ADA) is more important than ever. This interactive course will provide an overview of fair housing and ADA law, and investigative procedures. This course is taught by an AMA attorney.

April 25, September 20

Arizona’s Got Talent - Hiring Best Practices for Onsite Teams

The world of recruiting has changed in the past couple of years. How do you adapt to those changes to find, hire and keep the right people?

January 24

HVAC Training

Advancements in technology and new efficiency standards are just two of the challenges that apartment maintenance technicians face with regards to HVAC repairs and upkeep. A changing regulatory environment has also proven to be quite daunting.

Date TBD

35 azmultihousing.org

2023 AMA Education Classes

What Am I Doing Here? Becoming More Than a Vendor

Arizona’s multifamily space is one of the state’s hottest industries. But while opportunities to grow your business are everywhere, navigating the industry can be challenging. That’s why the AMA’s Industry Partner Council is proud to present “ WHAT AM I DOING HERE? BECOMING MORE THAN A VENDOR Industry Partner Success Class”, an all-day class filled with education, lively discussion and expert panels all designed to help YOU craft and transform your winning multifamily strategy. This isn’t just an orientation - it’s a high-level class created to deliver YEARS of multifamily industry know-how and sales excellence in ONE DAY

In Person - February 15

$75

Landlord Tenant

Knowing how to use and comply with state law that governs all rental housing operations can save time, make you money, and minimize legal difficulties. This is a must for any property owner, community manager, and leasing consultant. You will review the revised law, which outlines the rights and responsibilities for both landlords and renters. Time will be allocated for audience questions and answers.

June 14, September 12, December 13

Latte with a Lawyer

Everything is changing so fast it can be hard to keep up, especially in the Multifamily Industry. The AMA has assembled attorney experts to help address those burning questions you’ve been trying to get answered. Industry experts will be online and ready to help you navigate the current times. Each webinar will be presented Town Hall Style; come prepared with questions and turn your camera on to participate in this great opportunity!

Jan 20, March 24, May 5, July 14, September 8, November 17

Lunch and Learn

Grab your lunch and join us for a 30-minute bite size lesson. Hear tips and tricks on a variety of topics that will help you in your job or personal life immediately.

Feb 10, April 14, June 16, August 18, October 13, December 8

Plumbing Maintenance and Repairs

Plumbing is one of the most requested repairs in our industry. During this course, we will cover plumbing safety, – lock out/tag out, PPE, water heater installation and maintenance, preventive maintenance, isolation valves, mapping your utilities, locating sewer odors, boiler operation, slab leaks, and more.

May 9

Presenting Yourself for Career Growth

Back by popular demand! If you missed this class in 2022, save the date right now! Are you ready to take the next step in your career? How you present yourself to your organization, your boss and your clients is as important as your accomplishments. The class will cover three topics: Executive Presence, Business Etiquette and Leadership Impact.

February 16

36 AMA At A Glance | 2023

Thinking Like an Asset Manager

Ever wonder why your Asset Managers make the decisions they make? Well, we’re here to tell you. Join us for an exciting class focusing on the brain of an Asset Manager – how ROIs and Cap Rates determine what improvements are made at a property, trade outs and renovation plans, financial analyses and what/why certain items get capitalized, and others don’t.

March 8

Understanding Financials: The Good, The Bad and The Ugly!

The title says it all! Whether you love financials or consider it a necessary evil, understanding the process is part of your job. This class is taught but someone who loves financials, so it is sure to be engaging and informative!

January 18

Water Mitigation and Mold Remediation

Don’t let a water intrusion turn into a mold remediation! Learn how to handle both and when to call in a pro.

In Person - April 19

AMA EVENTS AND EDUCATION

37 azmultihousing.org
Scan the QR Code below to go directly to the AMA Events page online.
JOB OPENINGS Have job openings in the apartment and housing industry? Easily target qualified multi-housing professionals across the state. Take advantage of our Partner Network to distribute your job listings to other heavily trafficked job boards at no extra cost. Easily target qualified multi-housing professionals across the state. Feature your company logo on the Career Center homepage to increase click-through to your job listing by up to 38%. Visit jobs.azmultihousing.org Find your next hire today at the Career Center!

50+ EDUCATION CLASSES

18+ LEGISLATIVE PROPOSALS DEFEATED

x t e n d i n g t h e e v i c t i o n s t a t u t o r y t i m e l i n e , r e n t i n c r e a s e n o t i c e s , C O V I D r e n t f r e e z e a n d e l i m i n a t i o n o f j u s t c a u s e e v i c t i o n s

APARTMENT MAINTENANCE PATHWAY PROGRAM

has graduated 20 individuals with maintenance careers in the multihousing industry. The newly launched 6 week course offers hands-on training with RSI and placement with an AMA member.

NATIONALLY RECOGNIZED ASSOCIATION

AZ HOUSING SUPPPLY STUDY COMMITTEE

was created in 2022 with the support of the AMA to spend the next year examining the state's housing crisis and determine what Arizona needs to do to resolve its shortage housing.

OVER 40+ EVENTS

i n c l u d i n g T r i b u t e s A w a r d s , E d u c a t i o n C o n f e r e n c e a n d T r a d e S h o w , M a i n t e n a n c e M a n i a , P e r s p e c t i v e s a n d P r o j e c t i o n s , d i n n e r m e e t i n g s , n e w m e m b e r o r i e n t a t i o n s a n d a m u l t i t u d e o f o t h e r p r o g r a m s t h a t a r e a d i r e c t r e s u l t o f y o u r i n p u t a n d r e q u e s t s

AFFINITY PARTNERSHIPS BRING IN

W i t h o v e r 3 6 0 , 0 0 0 u n i t s w e a r e p r o u d t o b e t h e 5 t h l a r g e s t a f f i l i a t e i n t h e n a t i o n a n d 6 t h l a r g e s t t r a d e a s s o c i a t i o n i n A r i z o n a T h e A M A b r o u g h t h o m e s e v e r a l a w a r d s i n 2 0 2 2 i n c l u d i n g N A A A f f i l i a t e o f T h e Y e a r a n d A Z C a p i t o l T i m e s L e a d e r o f t h e Y e a r ( P u b l i c P o l i c y )

OVER 43 FREE COMMUNITY COALITIONS

MEMBERS USE CLICK AND LEASE

The AMA's partnerships with Crest Property & Casualty Insurance Program and Home Depot Pro are AMAzing benefits to members and the association.

AZ HOUSING FOR ALL

a n A d v o c a c y C a m p a i g n F o c u s e d o n i n c r e a s i n g t h e H o u s i n g S u p p l y w a s l a u n c h e d A Z H o u s i n g F o r A l l T o p r o v i d e a w a r e n e s s o n t h e c u r r e n t m a r k e t n e e d s w i t h i n A Z c o m m u n i t i e s a n d g i v e a v o i c e t o l o c a l f a m i l i e s

$42,000 held this year! As the 3rd star of the relaunched 5 Star Program, coalition meetings are a great source of information and networking! Coalitions lay a foundation of community awareness by providing educational meetings and networking.

RAISED OVER $425,000 FOR BGF

The AMA Better Government Fund (BGF) is an industry defense fund used for legal defense, to independently support candidates and initiatives and to encourage policies that strengthen the apartment industry in Arizona.

39 azmultihousing.org $190,000+ RAISED FOR CHARITY
IN REVIEW M e m b e r s h a v e a m u l t i t u d e o f o p p o r t u n i t i e s t o g e t i n v o l v e d a n d g i v e b a c k ! F u n d r a i s e r s s u c h a s B o w l - AT h o n , F u n R u n , C h a r i t y W e e k , a n d t h e G o o d s D r i v e h a v e h e l p e d r a i s e o v e r $ 1 9 0 , 0 0 0 f o r c h a r i t y i n 2 0 2 2 ! held along with nationally recognized
certifications (CAM, CAPS & NALP). Did you miss our big news? All regular education classes will now be free to members starting in January 2023!
2022
designation
h a t w o u l d h a v e a d e t r i m e n t a l i m p a c t o n t h e r e n t a l h o u s i n g i n d u s t r y i n c l u d i n g r e n t c o n t r o l , e
t
W i t h A M A m e m b e r s h i p , m e m b e r s h a v e a c c e s s t o t h e m o s t w i d e l y u s e d s t a n d a r d i z e d l e a s e f o r m i n t h e a p a r t m e n t h o u s i n g i n d u s t r y , o f f e r e d e x c l u s i v e l y b y t h e N a t i o n a l A p a r t m e n t A s s o c i a t i o n 1,100+
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AMA Programs

AMCF BIG HEARTS

Since 2005, the AMCF Big Hearts Committee and dedicated members of the AMA have raised over $1,200,000 to benefit at risk families and children of Arizona through the Arizona Multihousing Charitable Foundation (AMCF).

In 2022, the funds raised through AMCF were distributed to UMOM

New Day Centers and SARRC in Phoenix, and the Resident Relief Foundation and the Julie Hurst and Steve Peters Education Fund scholarship statewide.

Combining networking with fundraising, our AMCF Big Hearts Committees host annual fundraising events such as the Bowla-thon, Car Raffle, Silent Auction, Charity Week, Dollar-A-Door campaign, El Tour de Tucson, and Tucson Fun Run.

AMBASSADOR PROGRAM

The AMA has opened applications for its Ambassador Program— AMA members must complete an application to be considered for the Ambassador Committee and complete the Mentorship Program. AMA Ambassadors perform many important tasks; most importantly, they help recruit and retain members, assisting the AMA in meeting its membership goals for the year.

Mentorship Program

The Mentorship Program is designed to ensure that Ambassadors fully understand the requirements of the committee and are trained to perform their roles within the AMA membership. It includes attending a variety of AMA events, one-on-one interviews with the Ambassador Chairman, and a commitment to maintain a high level of participation throughout the year. Upon completion, Ambassadors receive a certificate and an Ambassador name badge to identify them as they perform their many duties within the Association.

Welcome New Member

Select Ambassadors make calls to new members to follow up on the new member experience, and suggest ideas as to which of the many benefits of membership will be most effective for them.

Event Support

Special name tags make Ambassadors prominent at AMA events. You’ll find them welcoming attendees, making sure everyone is comfortable and finding the contacts they are looking for.

Ribbon-Cuttings

Ambassadors appear in Ribbon-Cutting photos, tour member facilities, and spread the word about the host companies.

42 AMA At A Glance | 2023

LYCEUM

Helping to create tomorrow’s Multihousing Industry leaders, the AMA Lyceum is a yearlong leadership development program that focuses on the essential elements of successful leaders. It is designed to identify, inform, and empower new and emerging apartment association volunteer executives.

Pricing: $400 per person

Dates and topics subject to change.

Day One – February 24, 2023

Navigating the AMA Experience

Day Two – May 19, 2023

Media Training & Community Service

Day Three – October 13, 2023

Government Affairs

Day Four – November 30, 2023

Board of Directors Meeting/Graduation “AMA in Action”

The Julie Hurst & Steve Peters Education Fund

In 2015 the Arizona Multihousing Charitable Foundation created a scholarship fund to provide post-secondary educational funding for the employees of the AMA member companies in good standing, and their immediate family members. The AMA Board of Directors voted to name the education fund in memoriam, honoring Julie Hurst, a Senior Vice President with Riverstone Residential. Julie served on the AMA Board of Directors until her passing in 2012. In 2017, the AMA lost another dear friend, Steve Peters, a Senior Portfolio Director with Shelton-Cook Real Estate Services. Steve’s accomplishments in our industry inspired the Board to rename the fund to include his name.

In 2022, the Julie Hurst and Steve Peters Education Fund scholarships were awarded to seven participants:

Burke Wood

Madelyn Oehler

Melodie Bridges

Margaret Sinclair

Aliciana Lopez

Caitlin Needham

Katlyn Wilcox

43 azmultihousing.org

Apartment Maintenance Pathway Program

Training the next multifamily workforce

With double-digit growth expected in Arizona for general maintenance and repair workers, the multi-stage Apartment Maintenance Pathway program is preparing a future workforce for the multifamily industry.

The Arizona Multihousing Association is partnering with the Refrigeration School Inc. (RSI), Chicanos Por La Causa, ARIZONA@WORK, the City of Phoenix, AZP Multifamily, and the National Apartment Association in the six-week program.

Once participants complete the course – hands-on training based off the Certified Apartment Maintenance Technician (CAM-T) curriculum – they will be placed with AMA management company member companies for an eight-week paid internship program.

If both the candidate and the company find it to be a good find, a formal and permanent employment offer will be extended. Candidates will also have the opportunity to take their CAMT certification.

The program has placed over 20 individuals with maintenance careers in the multihousing industry!

44 AMA At A Glance | 2023

The Apartment Maintenance Pathway program has two stages:

Stage 1:

The first stage is the training stage. RSI has partnered with ARIZONA@WORK to provide training for the Apartment Maintenance Pathway program.

Approved applicants 18 years or older can receive the six-week training course from RSI which includes certificate of completion from RSI and Certified Apartment Maintenance Technician Certificate from CAMT.

Stage 2:

The second stage is the paid internship which includes paid on-the-job training at $18/hour by the NAA Employer Partner or AZ@WORK for up to 8 weeks; and a paid internship location that will be based on the geographic location of the employer partner.

The focus of the internship is to give the candidate hands-on experience as an

apartment maintenance technician that can lead to a full-time job with that employer partner. These positions have competitive entry-level salaries and include full benefits in the $18 to $22 an hour pay range.

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AMA Programs

SOCIAL RESPONSIBILITY COMMITTEE PROGRAMS 5 Star Safety Certification

Designed to reduce criminal activity, improve safety, as well as unite community organizations and individuals, the 5 Star Certification program is the ultimate way to demonstrate your property’s elevated commitment to fostering safer communities. As an AMA 5 Star Certified Community, you set yourself apart from other rental properties by holding yourself to a higher standard of management practices, customer caring and neighborhood involvement - a distinction to truly be proud of! The 5 Star Safety Certification program includes:

The AMA Community Coalition program is a combined effort between the volunteer representatives from area properties, known as Coalition Coordinators, and the AMA. Speakers are invited to share topics, issues, and resources that are relevant to community safety. Contact Jenica Hickey at jhickey@azmultihousing.org for more information.

Housing Heroes

Project S.A.F.E.

Project S.A.F.E. stands for Safety Awareness Family Education.

Project S.A.F.E. is the AMA’s premier community program for properties to bridge the gap between their residents and their surrounding communities by providing high-quality safety education in a fun, family-friendly environment. The wide variety of topics range from ID theft to cyber bullying identification and prevention, as well as community and personal safety. After the events have concluded, the AMA recognizes the “Best Of” properties for best use of theme, best flyer, and highest participation

This program protects not only the residents and staff, but also the assets of our owners. It is a win for all involved.

Community Coalitions

The mission of the Community Coalition Program is to lay a foundation of community awareness and involvement by providing educational meetings and networking to address the needs of the families and individuals who live and work within rental housing.

Each and every day the members of AMA selflessly perform heroic acts that are making a positive impact in the world.

AMA wants our members to know that we see all that you are doing in support of your communities; from small to grand initiatives, they all deserve to be celebrated. The Housing Heroes Hub showcases the positive impact the multihousing industry is making in their surrounding neighborhoods and the world at large. Here you’ll find statistics illustrating the positive impacts AMA members are making in their communities, a running list of the philanthropic campaigns our members support, resources for getting more involved in helping your communities, as well as a place for you to submit your companies own charitable efforts. AMA is so very proud to celebrate our industry’s Housing Heroes.

46 AMA At A Glance | 2023
47 azmultihousing.org

AMA Programs

PATRON PROGRAM

The Patron Program was created to recognize the remarkable financial contributions, sponsorships, and event participation of AMA Industry Partners in a calendar year. There are three levels: Silver, Gold, and Platinum. This program is intended to acknowledge the financial support of members who regularly support and participate by providing them the yearlong gratitude and appreciation they deserve.

Platinum Sponsor ($12,500+)

„ First Right-of-Refusal on sponsorships

„ Logo on All AMA weekly email correspondence to members

„ AMA Website logo recognition (12 months)

„ “Special” ribbons for nametags at all events

„ Tribute and Trade Show sign recognition

„ Online directory member listing

„ Tribute slide recognition

„ Up to 2 Times a Year Shout Out on Social Media

„ Plus all Member Benefits

Gold Sponsor ($10,000 to 12,499)

„ First Right-of-Refusal on sponsorships

„ AMA Website logo recognition (12 months)

„ “Special” ribbons for nametags at all events

„ 2nd choice advertising in AMA At A Glance

„ Tribute and Trade Show sign recognition

„ Tribute slide recognition

„ Online member directory listing

„ Up to 2 Times a Year Shout Out on Social Media

„ Plus all Member Benefits

Silver Sponsor ($7,500 to $9,999)

„ First Right-of-Refusal on sponsorships

„ 3rd choice advertising in AMA At A Glance

„ AMA Website logo recognition (12 months)

„ “Special” ribbons for nametags at all events

„ Tribute and Trade Show sign recognition

„ Tribute slide recognition

„ Online member directory listing

„ Event discounts

„ Advertising opportunities

„ Up to 2 Times a Year Shout Out on Social Media

„ Plus all Member Benefits For the

information, visit the AMA website

48 AMA At A Glance | 2023
Class
Special Events, AMA Programs, and general
azmultihousing.org For all your pool contracting needs! 480-831-7932 Commercial & Residential Since 1985 www.coralpools.com Our repair Technicians: • Have an average of 28 years experience. • Are never paid on a commission basis. coral pools, inc. 1710 W. 10th place Tempe, az 85281 all repairs | renovation | service | new construction Com. Lic. A9-104195 Res. Lic B5-103488
latest Education
updates,
at:
Associate member of the AMA since 1988
49 azmultihousing.org THANK YOU 2023 PATRON MEMBERS! PLATINUM For more information on how to become a patron member of AMA, please contact Charnissa Moore, cmoore@azmultihousing.org, 602-296-6208. GOLD SILVER Bringing us close r WE COVER IT ALL

Tom Brad Robinson (480) 689-5325 brobinson@crestins.com

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Exclusive coverage enhancements Dedicated claims team Backed by A+ rated carriers Discounted member rates c r e s t i n s . c o m

50 AMA At A Glance | 2023
PROPERTY & CASUALTY INSURANCE PROGRAM
“We were one of the first AMA members to take advantage of the AMA Affinity program with Crest Insurance, and we could not be happier Their programs are designed with the multi-family industry in mind and are tailored to meet our specific needs. They have met our needs fully, and as a bonus, we are able to help support the AMA at the same time It is well worth your effort to give them a chance to quote your insurance needs.” www.assetliving.com Tom Connell (480) 689-5324 tconnell@crestins.com

ADVERTISING OPPORTUNITIES

AMA Website Rates | Rates are per year

ENHANCED MEMBER PROFILE

Includes an upgraded profile on the AMA Directory

INDUSTRY PARTNER SPOTLIGHT

Includes a logo on the AMA home webpage & an enhanced member directory listing (limited availability)

WHY RENT PAGE

Includes a logo on the AMA Why Rent page.

*Recommended for regular members

MEMBER DIRECTORY BANNER AD

Includes top placement in your preferred category.

MONTHLY EBLAST BANNER AD

Includes ad in our monthly education email sent to over 4,000 subscribers.

EVENTS/EDUCATION PAGE

Includes your logo on the AMA events/education schedule page.

More info at azmultihousing.org/advertising 1415 North 7th Ave, Phoenix, AZ 85007

2023 Events and Education Calendar

JANUARY DAY: „ Tucson Maintenance Mania 12 „ Phoenix Golf Auction 12 „ Understanding Financials 18 „ Latte With A Lawyer 20 „ Arizona’s Got Talent - Hiring 24 Best Practices for Onsite Teams „ Phoenix Maintenance Mania 26 FEBRUARY DAY: „ EPA 608 Training 7-8 „ CAM (Certified 7, 9, 14, 16, 17 & 21 Apartment Manager) „ Tucson Dinner Meeting 8 „ Lunch And Learn 10 „ What Am I Doing Here? 15 Becoming More Than a Vendor „ Presenting Yourself for 16 Career Growth „ AMCF Tucson Fun Run 18 „ Tucson IPC Event 21 „ Affordable Housing Series #1 22 „ Lyceum Day 1 24 „ Phoenix IPC Meeting 28 MARCH DAY: „ Phoenix Dinner Meeting 2 „ Board Meeting 2 „ Thinking Like an Asset Manager 8 „ Phoenix Golf Tournament 10 „ 5 Star Orientation 21 „ Tucson Project SAFE Workshop 23 „ Latte With A Lawyer 24 „ NAA Advocate 28-29 APRIL DAY: „ Tucson IPC Event 11 „ Lunch And Learn 14 „ Water Mitigation & Mold 19 Remediation „ Tucson Trade Show 21 „ Fair Housing 25 „ Affordable Housing Series #2 26 „ Phoenix IPC Meeting 26 „ Appliance Troubleshooting 27 MAY DAY: „ Certified Pool Operator (CPO) 2-3 „ Board Meeting 4 „ Phoenix Dinner Meeting 4 „ Latte With A Lawyer 5 „ Plumbing Class 9 „ Converting Prospects in 10 a Down Market „ Tucson Dinner Meeting 11 „ Budget Bootcamp 11 „ AMCF Phoenix Bowl-A-Thon 12 „ Tucson IPC Meeting 18 „ Lyceum Day 2 19 JUNE DAY: „ AMCF Tucson Charity Month 1-30 „ NAA Apartmentalize 5-9 „ Landlord Tenant 14 „ Lunch And Learn 16 „ Tucson IPC Event 21 „ Phoenix Axe Throwing 22 „ Affordable Housing Series #3 27 JUL DAY: „ AMCF Phoenix Christmas in 1-31 July (Goods Drive) „ Latte with a Lawyer 14 „ Emotional Support 19 Animals – A Toolkit „ Tucson Reverse Trade Show 20 „ Phoenix Reverse Trade Show 27 AUGUST DAY: „ Tribute Awards 11 „ Tucson IPC Meeting 15 „ Lunch And Learn 18 „ Affordable Housing Series #4 22 „ AMA Board Retreat 24-25 SEPTEMBER DAY: „ Latte With A Lawyer 8 „ Landlord Tenant Class 12 „ Phoenix Trade Show 14 „ CALP Sept 21, 26,28, & Oct 3, 5 & 10 „ Fair Housing 20 „ Perspectives & Projections 22 „ AMCF Tucson Bowl-A-Thon 22 „ Phoenix IPC Meeting 27 OCTOBER DAY: „ CALP 3 & 5 „ AMCF Phoenix Charity Week 9-15 „ Domestic Violence/ 10 Human Trafficking „ EPA 11-12 „ Lunch And Learn 13 „ Lyceum Day 3 13 „ Lawn Games 20 „ Affordable Housing Series #5 24 NOVEMBER DAY: „ Assistant Manager 8 Best Practices „ Tucson Golf Tournament 10 „ Latte With A Lawyer 17 „ Phoenix IPC Meeting 29 „ Board Meeting 30 „ Holiday Party 30 „ Lyceum Day 4 30 DECEMBER DAY: „ Lunch And Learn 8 „ Affordable Housing Series #6 12 „ Landlord Tenant 13
Dates are subject to change. WE COVER IT ALL Scan this QR Code to go directly to the AMA Events page online. 1415 North 7th Ave, Phoenix, AZ 85007

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