Lets Talk Business Feb 25 by Benham Publishing Limited

Isleworth

Saturday 8 March 2025, 10am-1pm

Wednesday 18 June 2025, 5-7pm

Tuesday 24 June 2025, 5-7pm

Welcome to our Spring edition of Let’s Talk Business.

In this issue we celebrate business success across the boroughs at our Festival of Business. We showcase Small Ceramics, an SME manufacturer winning our Advance for Growth award, and encourage further education and apprenticeships via the award-winning West Thames College, along with other FE colleges and universities in our boroughs. Discover the skills you need to succeed in retail with West London College and be part of our Safer Business Hounslow initiative in Hounslow’s town centres.

We also live in a changing international world and should remember the lessons of history as we celebrate the 80th anniversary of VE Day.

Happy reading!

Alan Rides

Chief

Executive Officer,

West London Chambers of Commerce

Enquiries

West London Chambers of Commerce Spring Grove House, West Thames College, London Road, Isleworth TW7 4HS

Tel: 07879 813817

Email: sallysmith@westlondonchambers.org.uk

Web: www.westlondonchambers.org.uk

Published March 2025 18

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Media No. 2098

Editor

Sarah Dale

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Features

Karen Hall

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Karen Hall

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Production

David Wright

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West London Chambers of Commerce

Festival of Business 2025

The Festival of Business is the premier business event, showcasing and promoting the diverse business community in Hounslow and across west London, enabling our local companies to showcase their products and services, ensuring our pound is spent locally, keeping our economy strong.

Our Eighth Festival of Business is almost here! During the day we will showcase and champion business across the boroughs.

The Chamber exists to support firms, assisting them to grow and create new jobs, while at the same time encouraging new start-ups that innovate and fill the demands of the marketplace. At our Festival of Business, we give local companies a platform to demonstrate their products and services to our local economy.

Our job is to support and be the voice for business in our part of west London. We believe that when businesses are given the necessary space to grow, communities benefit from new jobs, property development and other economic activities that take shape.

The London Borough of Hounslow has a vibrant and diverse population of some 280,000 people and a business community in excess of some 18,000 companies that reflect all aspects of that diversity. London is the biggest economy in the UK and after the City of London and Canary Wharf we are the third largest economy in London. Additionally, our services now cover Ealing and Hammersmith & Fulham to nearly 1m people making the area the equivalent to the UK’s seventh largest city with a GDP of £40bn.

“Thank you for arranging the Festival of Business last week, it was brilliant, I talked to lots of people, made new connections and our CEO was able to join too. He was also really impressed. There was a really good buzz around the event.”

Sam MacAlpine, Geoff Neal Printworks

Keynote speakers

Justin Urquhart Stewart

The red-braced business/ financial commentator.

Cllr Shantanu Rajawat

Leader of Hounslow Council

Cllr Louise Brett

Deputy Leader of Ealing Council

Cllr Qayyum

Cabinet Member, for Enterprise and Skills, Hammersmith & Fulham

Seminars include:

Nauzar Manekshaw of Branduin Business Support

Tactics for Winning New Contracts

• Essence of Bid Writing

• Developing Key Partnerships

• Your Tender Journey

Peter McKenna of WSI

Embrace ChatGPTYour Business Plan in 15 Minutes

The business exhibition will open at 9:30am, with up to 50 stands and there will be a series of seminars running throughout the day.

Date: Friday March 7th, 2025

Time: Breakfast - 8:00am - 9:15am

Exhibition: 9:30am - 4:30pm

Venue: Holiday Inn, Brentford Lock, Commerce Road, Brentford TW8 8GA

Tickets: www.westlondonchambers.org.uk

EXHIBITORS Festival of Business

TaxAssist Accountants

Lampton Group

Accor Hotel

Green Mopeds

Chiswick Cinema

Venture X Chiswick

Renault Retail Group

Blue Summit

West London Chambers

West Thames College

Kingfisher SEC

Hounslow Council

Holiday Inn

Progress Group

Grow London Local

K4 Group

University of West London

WSI Digital Advisors

Currie MotorsTwickenham Lexus/Toyota

Back Heathrow

State Bank of India

Vodafone Business IT HubEaling & Chiswick

GoCO Limited

West London College

Branduin

Oasis Accountants

Ealing Hearing Centre

West London Orthodontist

Cosmetic Dental Studios

Best Choice Build Ltd

MCR Pathways

“Thank you for a fabulous event yesterday. As always well organised, a good range of businesses to connect with, great talks and accessible venue.”

Jo Brianti

(L-R) Justin Urquhart Stewart, Cllr Louise Brett and Nauzar Manekshaw

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Ceramics start up crowned winners at Hounslow’s annual business competition

Hounslow Council, JCDecaux UK, and the West London Chambers of Commerce announced Small Ceramics as the winner of the latest Advance for Growth business competition.

This unique programme offers a Hounslowbased small business the opportunity to receive a year of premium digital advertising space with JCDecaux UK, as well as tailored business support from the Council and the Chamber of Commerce.

The winner, Small Ceramics, was revealed at the annual West London Chambers of Commerce Business Awards 2024. This year’s prize includes a full year of digital outof-home advertising, membership to the West London Chambers of Commerce, a feature and front cover in their Let’s Talk Business magazine, and expert business mentoring from Hounslow Council.

Stefano and Daisy, Small Ceramics team, said: “We are absolutely thrilled to have won the Advance for Growth prize! This opportunity has the potential to be truly transformational for our small business, and we are so grateful.”

Small Ceramics innovative approach to pottery has earned them recognition for their potential to grow and create jobs in Hounslow.

By shrinking the pottery experience without compromising the quality of a professional pottery wheel, they have unlocked the ability for all potters to create from the comfort of their homes—eliminating the need for a dedicated studio or large space.

Through the use of 3D printing technology, Small Ceramics has successfully accelerated

their product launch timeline, enabling them to scale sustainably while reducing time-tomarket. They are now looking in extending their product line to offer even better tools for aspiring and professional potters. Councillor Shantanu Rajawat, Leader of Hounslow Council, said: “A huge congratulations to Small Ceramics. This is an exciting moment for Hounslow as we continue to support local talent and businesses with the support they need to grow and thrive. Small Ceramics success reflects the strength of our borough’s entrepreneurial spirit, and we are proud to help them unlock their full potential.”

Runners-up, Sweat Lounge and PinkSeo, will also receive valuable mentoring and access to resources to support their business growth.

The Advance for Growth programme highlights the strength of partnerships between the Council, JC Decaux, and the West London Chambers of Commerce, fostering an environment where businesses can prosper and contribute to the borough’s wider regeneration goals.

Sally Smith, Chief Operating Officer, West London Chambers of Commerce said:

“West London Chambers is really proud to be part of the Advance for Growth competition, celebrating the diverse business community in the borough of Hounslow. We are thrilled that Small Ceramics are this year’s winners. They are a small and highly innovative company manufacturing small pottery wheels, in Brentford. They are one of the positives to come out of the pandemic. During the 2020 lockdown as keen ceramicists, they bought a cheap miniature pottery wheel online and it was not very good. So over the

next four years they designed and built their own, which they now manufacture. I can’t wait to see the advertising campaign and the front cover of our business magazine, Let’s Talk Business, congratulations to Stefano and Daisy.”

Chris Collins, Co-Chief Executive Officer at JCDecaux UK said:

“We are delighted to be working with Hounslow Council and West London Chambers of Commerce to support local businesses to scale and grow in the third year of this competition. We look forward to working with this year’s winner Small Ceramics to help them build their brand using Out-of-Home’s ability to create fame and drive business outcomes. We’ve already seen the results of the prize package of tailored business guidance and Out-of-Home advertising for our previous winners Wild Chai and Hang, and I’m excited to see Small Ceramics take their business to the next level.”

Discover more about Small Ceramics and explore their innovative pottery wheel at www.smallceramics.com

For more information on business support in Hounslow, visit www.hounslow.gov.uk/business-support

“We are absolutely thrilled to have won the Advance for Growth prize! This opportunity has the potential to be truly transformational for our small business, and we are so grateful.”

(L to R) Robert from JCDecaux, Daisy and Stefano from Small Ceramics

The challenges companies face with the young generations

The professional world is undergoing a seismic shift, one that many companies are struggling to navigate, particularly with the emergence of Gen Z in the workforce. This generation is reshaping expectations around work, careers, and the employeremployee dynamic. To keep up, organisations must adapt their strategies to align with these changing values and priorities.

Gen Z has grown up in a world where stability is no longer a guarantee. From economic crises to the rapid rise of technology, their worldview is shaped by uncertainty and the need for flexibility. Unlike previous generations, they value work-life balance, purpose, and a career that reflects their diverse interests and aspirations. This shift is evident in the rise of portfolio careers—where individuals manage multiple income streams, combining traditional employment with freelance or entrepreneurial ventures.

The “Quiet Quitting” and “Great Detachment” Phenomena Movements like Quiet Quitting—where employees do only what is required without going beyond expectations—highlight Gen Z’s focus on well-being over professional ambition. Similarly, the Great Detachment, a step beyond the Great Resignation, reflects a disengagement among workers who remain employed but lack loyalty or enthusiasm for their roles.

Gallup estimates this disengagement costs the global economy over £6 trillion annually, with Gen Z and Millennials showing the sharpest declines in engagement. This lack of connection stems from outdated corporate

cultures and rigid structures that fail to resonate with younger employees who prioritise meaningful, flexible, and inclusive work environments.

Technology is both a challenge and an opportunity for companies dealing with Gen Z. The integration of AI is transforming industries, automating repetitive tasks, and creating new roles in areas like data analysis and cybersecurity. However, it also risks dehumanising workplaces and further alienating employees.

For a generation that values human connection and collaboration, the overreliance on technology can exacerbate feelings of detachment. Companies must strike a balance between leveraging AI for efficiency and fostering a workplace culture that emphasises interpersonal relationships and employee well-being.

To adapt, companies must create environments that enable Gen Z to explore diverse interests and maintain a healthy work-life balance by offering flexible schedules, hybrid work options, and opportunities for multidisciplinary career development. Prioritising mental health through supportive workplace cultures, accessible resources, and clear boundaries between work and personal life is essential, as this generation values well-being over excessive workloads.

Employers must also align with Gen Z's values by fostering inclusivity, equity, and

sustainability, demonstrating a commitment to social and environmental causes. Embracing portfolio careers by supporting side projects and freelance endeavours can attract diverse talent while enhancing creativity and job satisfaction. Lastly, while leveraging automation and AI, businesses should humanise the workplace by encouraging collaboration, communication, and face-to-face interactions to prevent alienation and build stronger connections.

The Path Forward

The evolving workforce, shaped by the dynamics of multiple generations working side by side, challenges companies to rethink traditional models of employment.

By understanding and addressing the priorities of younger generations—such as flexibility, inclusivity, and purpose-driven work—while recognising the experience and stability brought by older generations, organisations can foster a balanced and thriving workplace culture.

In a world where careers are no longer linear and technology is transforming every aspect of work, companies that adapt will emerge stronger, more innovative, and better prepared for the future. When managers and leaders learn to leverage the unique strengths of each generation and encourage cross-generational collaboration, they build an organisation that enhances the abilities of all employees, fosters mutual learning, and drives collective success.

Thais Altgott of Unique People Consult (proud member of West London Chambers)

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Our mission to widen access to education – and how the Chamber helps

Ian Whitehead, Director of Operations at New London Educational Trust, believes being a Chamber Patron is invaluable to the Trust’s vision to connect with businesses committed to making a difference in West London. He tells Sarah Dale why.

It is West London Chambers of Commerce’s “unique platform” to raise awareness of New London Educational Trust’s mission to widen access to education which sparked the decision to join the Chamber six years ago.

Formed in 2009 and based in Hounslow, NLET is an education and employment related skills provider with the key goal of empowering learners of all ages to grow, achieve and improve their knowledge and career through training, education and employability skills.

They joined the Chamber in 2019 to connect with a network of businesses, institutions and community leaders “committed to making a difference”.

“Through our collaboration with the Chamber, we’ve supported West London residents in gaining and sustaining employment and provided upskilling opportunities for employees of local businesses,” explains Ian Whitehead, Director of Operations.

“The Chamber offers a unique platform to raise awareness of our mission among employers/businesses to widen access to education and employment support for under-represented groups and collaborate with organisations that share our goals.

“Being a Patron has been transformative. The networking opportunities have allowed us to form valuable relationships with local businesses and stakeholders who support our cause.

“The support from Sally Smith and Alan Rides at the Chamber has been immeasurable; their enthusiasm and dedication to supporting businesses in West London is inspiring. Whether providing guidance, acting as a sounding board, or creating collaborative opportunities, their contributions have been invaluable. Chamber events have provided a platform to share our vision, while their promotion has elevated our profile in the community. These connections and collaborative efforts are so helpful in expanding our programmes and reach.”

Ian advises new Chamber members to get involved with the business community by attending events, engaging in conversations and openly sharing their goals and challenges.

“The Chamber is a vibrant community, and the more you participate, the more value you’ll gain,” he adds.

“Don’t hesitate to leverage the Chamber’s resources and expertise, they are there to support you, so make the most of every opportunity.”

and supporting education and health services to underprivileged young people).

“Our collaboration will see us become the UK centre for the university and will include student exchange programmes, research and knowledge-sharing initiatives, and higher education projects in partnership with UK institutions.”

They are also one of the largest exam centres in the region administering exams from GCSE/A-Level through to university admissions tests and a wide range of professional services exams.

“Being a Patron has been transformative. The networking opportunities have allowed us to form valuable relationships with local businesses and stakeholders who support our cause.“

The NLET team is proud that so many residents it has supported over the years have progressed into higher education and moving forward, the aim is to strengthen partnerships with universities and higher education institutions to “create innovative programmes that address barriers to HE for under-represented groups”.

“We are in discussions with UK universities that share our values and are excited about developing these partnerships with the ongoing support of the Chamber,” says Ian.

“We are also delighted to announce a unique collaboration with ISBM University India, who provide higher education opportunities for vulnerable communities. We share a similar mission and ethos with ISBM University, which was founded by the Alpha Foundation (an NGO committed to funding

The biggest challenge the Trust has is securing consistent funding to expand its programmes and initiatives. As an educational charity, it relies on partnerships and financial support, often through Government contracts, to serve under-represented groups. However, reduced Government funding and growing competition from private providers, including international entities, have made navigating their sector “increasingly difficult”.

“The Chamber can help by connecting us with businesses and individuals passionate about education, employability support, and social impact,” he says.

“Additionally, advocacy for the importance of widening participation in higher education and promoting our new initiatives among universities and business leaders would be invaluable.”

New London Educational Trust is also hoping to expand the team and resources.

“We are exploring new collaborative projects aligned with our mission, enabling us to deepen our impact locally while broadening our reach further afield,” he adds.

For more information about NLET, visit www.nletrust.org

West Thames College is an ‘anchor institution in the community’

Tracy Aust, CEO and Principal of West Thames College, talks to Sarah Dale about the impact of the Budget on Further Education, the college’s exciting plans for 2025 and beyond, and why skills and collaboration with the community are integral to students’ success posteducation.

Students and staff alike have started 2025 on a high following the news that Ofsted has rated West Thames College Outstanding following its latest inspection.

As part of Further Education colleges’ full enhanced inspections, Ofsted cover in detail the college’s contribution to meeting skills needs and for this, West Thames was rated as Strong, which is the highest possible rating.

CEO and Principal Tracy Aust said: “We’re really pleased that Ofsted recognised the Strong contribution we make to meeting regional and national skills needs and in the Ofsted report, they highlight that we are:’proactive and respected partners who play a lead role in the local borough and across west London.’ They noted our ‘well -established, strong strategic partnerships’, and how well we ‘align the content of the curriculums closely to the regional and national skills needs’ and the fact that we codesign our courses with employers through structures such as our ‘effective employer advisory boards.’

“The feedback really showcases how well we work with our partners and stakeholders and it has only served to consolidate the fact that we are an important anchor institution, serving our fantastically diverse communities.

“Skills are a really important part of our core business as a college and through highly effective collaboration we are able to make a real difference.” We worked very closely on the Local Skills Improvement Plan (LSIP), with a particular focus on West London and we have aligned our curriculum to key priority sectors including: creative, health and care, digital, green skills and logistics. These sectors sit as part of our broader offer, which covers 25 different curriculum areas, including ESOL, English and maths.

“The priority sector of Logistics has been a real focus for us and we are the lead across West London. With funding from the Local Skills Improvement Fund (LSIF), we were able to carry out a feasibility study, with a number of

the recommendations already implemented, including the creation of our Logistics Skills + Careers Hub in Feltham. This was launched in October 2024 and plays a pivotal role in addressing the skills gaps within the logistics sector. The hub not only trains students but also fosters collaboration between education, business, and the wider community. Our Logistics Employer Board is an important strand of this. By working closely with logistics employers, we are able to help them recruit to those hard-to-fill vacancies whilst simultaneously supporting local economic productivity and growth.”

The college is also celebrating other successes, not least in winning the League of their Own Award at the West London Chambers Business Awards in recognition of its commitment to excellence in education and community engagement.

“This was incredibly important to us as the Chamber is such a key and valued partner,” says Tracy.

“Alan Rides is a college Governor, and through our strong partnership with Alan, Sally and the Chamber Team, we are able to connect education, skills and businesses and collaborate to meet local and regional needs. We have been able to provide the Chamber with an apprentice to help support their business growth by passing on part of our apprenticeship levy and we are currently in the process of doing the same for the charity, Hounslow’s Promise, who are co-located with us, alongside the Chamber.

“We do a lot of networking with Chamber employers which has been incredibly valuable and has had a direct and positive impact on our students. This includes members being part of our Employer Advisory Boards, informing and co-creating curriculum, the delivery of master classes, work placements and taking part in our annual employer event – Aspire, to name just a few.

“We recognise that in Hounslow, 88 per cent of businesses are micro businesses or SMEs

and for us, it is really important that we work with our local businesses to address skills needs and tackle recruitment challenges. Our work with the Chamber is critical to that.”

Although the college has a lot to be happy about, Tracy says, like other FE colleges, funding remains a key challenge. One of the biggest challenges as a result of insufficient funding is the impact on staff recruitment. “There is a ‘massive funding gap’ between FE and other elements of the education sector. For example, an FE lecturer earns around £9,000 less than a schoolteacher.

“It’s not only about academic achievement, it’s also ensuring that our students have the skills they need to progress to their next step and ultimately into the world of work.”

“In August when a 5.5 per cent pay award was funded for school teachers, this was not provided for FE,” adds Tracy. “This was incredibly disappointing, given the significant role that colleges play in skills and economic growth.

“On the positive, the rise in NI contributions announced in the Autumn Budget, we know the Government is going to fund most of this. At the same time, the Autumn Budget announced a £300 million injection into sixth forms and colleges, which we really welcomed. However, whilst this will bring some benefit, it’s going to take more than this to reverse the decades of underinvestment in FE, both for 16-18-year olds and adults. In addition, we know that we are expecting a further 5% increase in the number of 16-18year olds between now and 2028, on top of the 13% growth in 16-18 numbers that we’ve already seen in 2018-2024.

“We are really hoping to see some long-term investment in FE in the upcoming Spending Review but we know that with competing priorities for public funding this is going to be a challenge.”

A challenge for the education sector as a whole, is the rise in the number of students with special educational needs and/or disabilities (SEND).

“This is a priority area for us,” she says. “We are a highly inclusive organisation and in our recent Ofsted Inspection we were graded as Outstanding for this provision. We are working closely with our Local Authority (Hounslow) to ensure that we can meet the growing demand by providing a high-quality curriculum that enables our SEND students to develop their vocational, employability and independence skills.

“Work is already well underway with this, with our Employability Hub for our young people with educational healthcare plans (EHCP) preparing them for the world of work and through the creation of our Independence Hub, phase 2 of which is due to open in September 2025. This will enable our young people to gain the independent living skills they need, in part through the creation of a simulated flat for independent living.

“Ambition and high expectations for all are core values of what we do as a college.

“I always say to students, ‘If you attend, you will achieve’ but that doesn’t go far enough,” she adds.

“It’s not only about academic achievement, it’s also ensuring that our students have the skills they need to progress to their next step and ultimately into the world of work. That’s why we have chosen to invest in skills, not just the technical and vocational skills but also the transferrable, employability and life skills. All of our full-time students have an Employability Coach and numerous opportunities to engage with employers.

We know that many people no longer have a career for life, so those wider skills are increasingly important.”

West Thames College was awarded the matrix Standard in recognition of the outstanding quality of its Information, Advice and Guidance (IAG) services in September. This accolade underscores the college’s ongoing commitment to supporting students not only in their academic pursuits but also in their personal development and career goals.

“I am very proud of our students, our staff, our governors and our partners and in what we achieve together. As a college, we are much more than qualifications (although we do that very well, being the Number 1 College in London for the past 2 years and top 3% nationally), we provide our students with the skills they need to progress, we support social mobility, community cohesion, economic prosperity and play a pivotal role as an anchor institution in the local community.”

Image courtesy of West Thames College

Be on the right track: pay the London Living Wage

“The team feels happier because they know that they’re somewhere that values them,” said Phill Elston, operations director of London Living Wage employer, Brompton.

Making 100,000 bicycles each year, Brompton has been operating from Greenford and shipping globally since 2015.

Since 2020, Brompton has been paying its staff at least the London Living Wage - an hourly rate of pay currently set at £13.85 and calculated based on what people need to live in the capital.

Being accredited is good for business.

Ealing Council offers a great range of benefits to local employers who sign up to become accredited, including free access to employee training and business support programmes, grants to cover costs, and free recruitment services.

Every penny helps

Gitesh Vaghela and Anna Komorowska have both been employed by Brompton for about 4 years. Gitesh enjoys his job and the challenges. When asked about being paid fairly, Gitesh said:

“Being paid the London Living Wage helps to pay my bills and I can put some money aside for my kids’ futures. Every penny helps.”

Anna likes working for Brompton because it’s convenient for her and enables her to spend time with her family. She said:

“Life is expensive now. Being paid the London Living Wage allows me to live in London. I can save money so I can fly home to visit my family in Poland, which is really important for me.”

Attract better talent

Phill thinks being an accredited employer makes Brompton more efficient. He added: “Offering the London Living Wage is a great reason for a potential employee to come and look at what we do.

“By being accredited, you can change how your staff live their lives and make sure you reward them fairly. You’ll attract better talent and will retain that talent - people will stay with you and, in turn, understand the purpose of the business that little bit better.”

A great time to get accredited Ealing Council leader Peter Mason said: “There are plenty of reasons to pay the London Living Wage, which benefit both employers and their employees. With our generous incentive scheme, it’s a great time to get your business accredited. There are now more than 75 accredited employers in our borough, and we will continue to support them so our residents can access the decent living incomes they deserve and in turn have happier, more comfortable lives.”

Councillor Kamaljit Nagpal, the council’s cabinet member for decent living incomes, said: “It was great to speak to Brompton employees and hear about how the London Living Wage has helped them and their families. The company wants to make sure that all of their staff are paid fairly for the work that they do, and from talking to Anna and Gitesh, their quality of life is better for it. The experiences of these Brompton employees show that paying the London Living Wage improves recruitment, staff retention, and productivity.”

Unlock incentives and support Speak to a member of the team by emailing invest@ealing.gov.uk, or express an interest in becoming an accredited employer by scanning the QR code and completing the short online form.

Local businesses celebrated at the Discover Fulham Business Awards

At a glittering ceremony hosted by Discover Fulham at the Mercure & Ibis Earls Court, over 100 guests including Her Worshipful The Mayor of Hammersmith and Fulham, Councillor Patricia Quigley, celebrated the winners of the Discover Fulham Business Awards 2024.

During a month-long campaign to recognise business excellence in the Fulham Broadway BID area, businesses were invited to nominate their business across ten categories to show support for the town centre and to acknowledge the vibrant and diverse business community.

The event was also used to raise awareness and over £600 for local charity Dads House, who run a foodbank, provide legal support and social support for single fathers, their children and families.

Thanks to our Award Sponsors

in partnership with

New Business of the Year

Jointly

Best Social Media

A guide to the White City area, London

Venture X White City, which is next to the unmissable Westfield London and regularly hosts events for West London Chambers of Commerce, is in a surprisingly vibrant area far from limited to the shopping centre alone. White City itself is the home of the world- famous BBC, and part of Imperial College London. The area also hosted a stadium built for the 1908 Olympic games, which held many events over the years, including one game at the 1966 World Cup, (which as we all know England eventually went on to win), before being eventually demolished in 1985.

Westfield has a lot to offer, from huge department stores to more specialist shops. A lot of the lower level is populated by designer shops, where it can be very fun to gawp at the insanely overpriced items.

Meanwhile, Westfield London was opened back in 2008, at the time the largest covered shopping centre in London, and by 2018 after extensions it became the UK’s (and Europe’s) largest shopping centre by size. Home to over 300 separate shops, Westfield London is worthy of a day out in its own right, containing a large food court and stores of many varieties.

So, should you find yourself working in the fabulous Venture X White City (nudge nudge), what does that mean for you? What sort of places are around to eat, and what can you do if you have spare time here?

Some food and drink spots around White City and Westfield

Put simply, you’re quite spoiled for choice in this area. Westfield itself is obviously home to a large variety of restaurants, both inside within the food court or along the building’s perimeter, but other areas around the Venture X White City location offer other options that are definitely kinder on the wallet, usually from independent businesses. We couldn’t possibly list all the good options around the area short of writing a novel, so it’s up to you to do some research given how much is on offer. However, here are four top suggestions, two of which the author has been to!

Flat Iron:

Good steak in London is very hard to come by without paying the city’s very high prices. Flat Iron is a small chain that sought to end this – they tend to only offer one cut of beef, the namesake flat iron, but do it very well and for a more reasonable price. Their fries and sauces aren’t too shabby, either. Flat Iron can be found on the exterior of Westfield shopping centre.

Liz Cafe:

For more affordable grub from an independent store, look no further than Liz Cafe. Located on Goldhawk Road, not too far from Venture X White City, this humble cafe serves the best of British food, from fry ups to eggs benedict. Liz Cafe is one of many great eateries on Goldhawk Road, so make sure to give others a check too! Like Liz Cafe, most others tend to be very friendly and affordable places.

Pho:

One of many possible picks from the Westfield food court area, Pho offers… pho. You know, Vietnamese noodle soup – among other things, of course. It’s fantastic stuff as well – not too filling to the point you feel bloated, just right, and the advantage of foods like pho is the ability to customise what goes in. Like the other food court options, Pho offers great and quick food albeit at a higher cost than what you might find outside Westfield.

Ayam Zaman:

Located near Shepherd’s Bush Market, on Uxbridge Road, the highly rated Ayam Zaman offers a selection of affordable Middle Eastern food in a casual setting. The restaurant is well decorated with an exposed brick dining room, and definitely worth a visit if you want something different that isn’t available in Westfield.

Things to do in White City with your free time

In the area? Or have some free time in your lunch break? Here are some top picks for what you can do.

Shepherd’s Bush Market:

110 years old and home to a diverse range of sellers, Shepherd’s Bush Market is absolutely worth taking a stroll through. You can buy weird and wonderful gifts here that you certainly wouldn’t find in the more commercialised Westfield, as well as fresh produce. Shepherd’s Bush Market is not one of London’s largest markets, but it is a hidden gem in its own right.

Moonshot Social

(formerly known as Sixes Social Cricket):

Imagine a restaurant, but with indoor baseball! Located in Westfield, near Shepherd’s Bush Central Line/Overground stations, and formerly an indoor cricket facility, it has now morphed into baseball. Best in small groups, simply book a slot and turn up. Compete against each other where one at a time, a machine will bowl soft balls at you. The food served within Moonshot isn’t bad, either. Puttshack offers a similar concept also within Westfield, just this time with crazy golf, as the name implies.

All Star Lanes:

The upmarket bowling alley, based in Westfield London Shopping Centre, not only offers the chance to compete with your family and friends at ten pin bowling, but also houses a restaurant, bar and even karaoke! Westfield shops:

The most obvious one, isn’t it? Westfield has a lot to offer, from huge department stores to more specialist shops. A lot of the lower level is populated by designer shops, where it can be very fun to gawp at the insanely overpriced items.

So, if we have managed to convince you of the location, then what about our office space in Westfield, White City? Well, not to worry – click here for what a membership can offer you! And of course, should you have any questions or would like a free viewing, feel free to contact us here.

Photo by Iman Zaker on Unsplash

Photo courtesy of Venturex.co.uk

Discover the skills you need to succeed in retail

If you own or manage a retail or hospitality business, you’ll be more than aware of the industry’s rapid evolution, driven by shifting consumer expectations, technological advancements, and a growing focus on sustainability. In this dynamic environment, having a well-trained, adaptable workforce and finding the right staff quickly is essential for success.

West London Retail Skills Hub is designed to help businesses tackle these challenges, offering a valuable resource for recruiting and upskilling staff. By providing targeted training and support, the Hub helps businesses enhance their teams’ capabilities and remain competitive in an ever-changing market.

Located at Westfield London, next to John Lewis & Partners, West London Retail Skills Hub is a collaboration between West London College, Spark! and Westfield London, with support from Ethos Farm, Inspire ATA, West London Business, and the West London Chambers of Commerce.

Opened in September 2024, the Hub was developed in response to the West London Local Skills Improvement Plan, which identified the need for focused training in the retail sector. By offering specialist training and recruitment services, the Hub supports businesses across the region in addressing skills gaps while providing jobseekers with opportunities to start or grow their retail careers.

Offering a range of services, from bespoke training programs to recruitment support, one of the Hub’s key features is its ability to design custom training sessions tailored to specific business needs. A range of pre-made options is also available, including distance

learning courses that staff can study at their own pace. Courses such as Equality and Diversity, Mental Health First Aid, and Team Leading are all available to help businesses upskill their teams. Investing in staff not only improves performance and customer experience but increases retention and positively impacts workplace culture. The Hub also functions as a recruitment platform, connecting businesses with jobready candidates. It can help you advertise vacancies and pre-screen applicants who have already received training, allowing businesses to access skilled talent ready to hit the ground running.

Katie Wyle, Head of Shopping Centre Management at Unibail-Rodamco-Westfield, said: “We are thrilled to announce the opening of the new Retail Skills Hub at Westfield London, which represents a significant step forward in redefining retail as a dynamic and rewarding career path.”

Karen Redhead OBE, CEO & Principal of West London College, added: “West London College is proud to be a key partner in the West London Retail Skills Hub. This initiative opens up invaluable opportunities for the community to gain essential skills for a

“We are thrilled to announce the opening of the new Retail Skills Hub at Westfield London, which represents a significant step forward in redefining retail as a dynamic and rewarding career path.”

thriving career in retail. By working with local businesses, the Hub helps inspire economic success through high-quality education and skills development.”

Matt Lent, CEO of Spark!, highlighted how the Hub supports young people entering the retail workforce. “This resource is a game changer for both retailers and young people, connecting employers with future talent and creating employability skills and pathways into rewarding careers.”

In addition to training and recruitment service, West London Retail Skills Hub offers its three studio spaces for hire, ideal for workshops and meetings. Each comes equipped with interactive digital boards, available at competitive prices, with flexible seating options to suit your needs.

West London Chambers ran an event at the end of January at the West London Retail Skills Hub, where about 25 businesses learnt more about the work of the Hub. From a show of hands, most in the room started their working life in the retail/hospitality sector. It would be good to encourage more to stay in those sectors, and initiatives such as the Retail Skills Hub can only help.

For businesses, the benefits of engaging with West London Retail Skills Hub are clear. It offers a unique opportunity to upskill staff, as well as access to a pipeline of new talent. If you’re interested in finding out more about how the Hub can support you, please visit retailskillshub.london or get in touch via email at info@retailskillshub.london

Photo

Unlocking young people’s full potential: WEST Youth Zone

WEST Youth Zone is a stateof-the-art youth centre at the heart of White City, dedicated to providing young people with a safe and exciting space, where they know they can find trusted youth workers they can rely on. Opened in April 2024, WEST offers young people across West London somewhere to go, something to do, and someone to talk to – 52 weeks a year.

Despite White City’s thriving business scene, many of its residential areas remain among the most deprived in the capital. Located strategically, WEST serves young people from 50% of London’s most disadvantaged wards, ensuring local young people have access to the same opportunities as their peers across the city.

Built as part of EdCity and with support from Hammersmith and Fulham Council, WEST is a 3 storey purpose-built space designed by young people, for young people.

A Place That Transforms Lives

As part of the national OnSide network, WEST empowers young people to build confidence, develop essential skills, and lead happier, healthier lives. Every session offers over 20 activities – from learning musical instruments and scaling their climbing wall to developing key life skills in our training kitchen. They also provide quiet study spaces with laptops to support education outside of school hours.

Their doors are open to all young people aged 8 to 19 (or up to 25 for those with additional needs), with specialist sessions like ‘Just for Girls’ and ‘Beyond’ for young people with additional needs. Membership is just £5 a year, with entry only 50p per visit – but no one is ever turned away if they cannot afford the session on the day. Their membership costs primarily exist not to raise funds, but rather to foster a feeling of ownership and belonging to the Youth Zone, which improves young person engagement. To further support those facing food

insecurity, WEST serves hot meals for just £1 and has provided over 1,300 free meals during colder months through the support of their patrons.

Investing in the Next Generation

The impact of Youth Zones is clear: as demonstrated by recent OnSide research, for every £1 invested, there is a £13 social return, from improved mental and physical health to increased employability and stronger communities. Beyond the minor contributions from members’ fees, WEST’s funding relies entirely on philanthropic and corporate support.

Their business partners do more than donate, they actively engage through corporate

volunteering, employee fundraising, and creating meaningful opportunities for young people. By investing in WEST, businesses can directly contribute to breaking down barriers and unlocking the potential of White City’s next generation.

Be Part of the Change

White City is a community full of promise and by supporting WEST Youth Zone you can help ensure that every young person has the confidence and skills to untap their full potential. Join WEST in helping shape a brighter future.

To find out more, contact corinna.deldebbio@westyouthzone.org

“I visited WEST Youth Zone recently and am so impressed with what they are doing for young people. I have been mentioning it to everyone who will listen!”

Gratitude for The Upper Room

A Uyghur woman arrived in the UK and immediately applied for refugee status after fleeing persecution in China. With no money, job, or friends in the UK, she ended up spending the night sitting on her luggage in the reception area of her hostel, terrified at the prospect of sleeping rough.

She then found The Upper Room’s phone number online and gave us a call. We welcomed her in, and through our services, UR4M (The Upper Room Meals service) ensured she had food and a place to stay. A visiting caseworker from Glass Door, a charity supporting homeless individuals, helped her secure housing in a female-only shared flat in Shepherd’s Bush. Mike, our Administrator, worked with her to curate her CV and encouraged her to distribute it around Westfield.

A few days later, Sephora invited her for an interview and offered her a job. She started working there and recently, she came back with a cake to say thank you to The Upper Room for all the support we provided during her time of need. www.theupperroom.org.uk

The WILDE Foundation wins prestigious CLBS Business Expo Award for Innovation and Empowerment

The WILDE Foundation (TWF), the host of the WILDE Hammersmith and Fulham Writers’ Festival, has been named the overall winner of the prestigious CLBS Business Expo Award, an accolade presented by the University of West London to recognise trailblazing achievements in business.

The award was announced at the second CLBS Business Expo, held on October 30, 2024, which showcased the achievements of small businesses, organisations, and charities from across London.

The WILDE Foundation, a London-based charity dedicated to empowering women and girls through creative outlets, launched the Hammersmith and Fulham Writers’ Festival in 2021. The festival was inspired by the absence of a local platform for creative expression in the West London area. It provides an inclusive space to showcase female and indie authors and has quickly become a highlight of the literary calendar, attracting celebrated authors and poets from around the world. This year, participants hailed from as far afield as Cardiff, Nigeria, and the USA.

Reflecting on the journey, Rasheda Malcolm, author and founder of the festival, shared, “Our writing group transitioned online in 2020 due to the Covid-19 lockdown, and what emerged was an outpouring of creativity from women across our community. This festival has become an important outlet for that talent, and receiving the CLBS Business Expo Award is a powerful recognition of our growth and impact.”

The CLBS Business Expo, led by Mohammad Waqar Abbasi, Senior Lecturer and Course Leader at the University of West London, honours organisations that embody innovation, sustainability, inclusiveness, and commercial viability. Abbasi commended TWF, saying, “The WILDE Foundation exemplifies what it means to be a trailblazer in today’s business landscape. Their outstanding commitment to innovation, sustainability, inclusiveness, job creation, and commercial viability sets a new standard. We are incredibly proud to recognise them as our Enterprise of the Year 2024. Congratulations to The WILDE Foundation—here’s to continued success and impactful collaboration!”

This award underscores The WILDE Foundation’s remarkable journey and its ongoing commitment to nurturing creativity and empowering women. The recognition is a significant milestone that paves the way for the festival’s future growth and outreach, as it continues to champion the voices of women and indie authors in and beyond the UK.

For more information about The WILDE Foundation and the Hammersmith and Fulham Writers’ Festival, please visit www.handfwritersfestival.co.uk

London digital marketing strategist named as one of the UK’s top 10 business advisers

Laura Cioffi, founder of Vertis Media, who delivers strategic marketing advice to help entrepreneurs grow their business, was named the winner in the Marketing Strategy category at the prestigious Enterprise Nation UK Adviser Awards 2024.

Laura, who runs Vertis Media from Hammersmith, West London, said: “This recognition means so much to me. I’m passionate about helping businesses unlock their growth potential through strategic marketing, and this award celebrates not just my work but the success of every business I’ve had the privilege to support.”

She received significant support in the public vote, part of over 4,000 votes cast across 50 shortlisted advisers nationwide.

The UK Adviser Awards are run by Enterprise Nation, a leading small business support platform and membership community, in association with Constant Contact, a global digital marketing platform that helps small businesses grow.

The awards ceremony, held at The Shard in London on December 5th, celebrated the country’s most impactful business advisers across ten categories, recognising their crucial role in supporting Britain’s growing small business community.

Constant Contact UK General Manager and small business founder Erika Robinson said: “When it comes to running your own small business, you are CEO, CMO, CFO and so much more. Finding the right partners or advisers is critical. Great advisors, such as the talented winners of this year’s Business Advisor awards, provide inspiration, direction, and often the confidence they need to push forward. Many congratulations to Laura from Vertis Media on helping small businesses in London thrive!”

Emma Jones, CBE, founder and CEO of Enterprise Nation said: “It’s true to say that behind every good business, there’s an excellent adviser. They are the two unsung heroes behind Britain’s growing army of small businesses, and yet we never get to hear about the work they do behind the scenes to cheerlead and support the nation’s small firms.”

“These awards are about highlighting this important work in action, in order to help

Celebrations at Hounslow Pool League prize-giving

The 2024 Hounslow Pool League culminated in a prize-giving evening at the Royal British Legion Isleworth on 18th January.

The season ran from February – July 2024, with doubles competition over 8-12 weeks, after which teams play in a shield and plate knockout competition with seven teams in the league.

Alan Rides, Chamber CEO is vice-captain of the Duke of Cambridge team, captained by James Grant, who have been in the league since 2010; it is their first silverware, so congratulations were celebrated all round!

Winners on the night were:

Duke of Cambridge - Plate Winner

Bell - Runners up

Bowls B - League & Shield winners

Bowls A - League runner up

Social B - Shield runners up

Doubles - Winners Dave/Paul

Social B - Runners up Steve /John bowls B

The league is organised by Mark Braham and all members wish to express their thanks to Mark for doing so.

more small businesses to find an adviser and a clear path towards growth.”

“As a long-standing member of the West London Chamber of Commerce, I’ve experienced firsthand how local business communities can drive success,” Laura noted. “The Chamber’s support has been invaluable in helping us understand and serve London businesses better, making this award even more meaningful. This award is also a testament to the power of local business communities in fostering success”.

Laura Cioffi

Safer Business Hounslow is working to reduce crime and anti-social behaviour

West London Chambers took over the running of Safer Business Hounslow about 10 years ago. SBH started as a short circuit radio scheme, covering the town centres of Hounslow and Feltham, linking businesses with the Police, the local shopping centre CCTV and the borough wide CCTV centres, and of course with each other.

During the pandemic the role of SBH widened in that we employed Marshals to patrol the two town centres to ensure that businesses understood the regulations, which were fast changing. The Marshals were backed up by the Chamber team, including our Health and Safety Director, whose expertise was invaluable during the pandemic and the various shutdowns. Remember those distancing rules, the rule of six, sitting outside with vast distances between tables!

Those days seem a distant memory now the retailers are back open, and businesses are trading, but with the cost-of-living crisis, energy and mortgage costs increasing, business on our high streets can be challenging.

Shoplifting and anti-social behaviour is a challenge for traders and town centres alike. Far from being a victimless crime, shoplifting increases insurance premiums for retailers with costs being passed on to consumers. Business related crime also includes staff harassment, property damage, and vandalism.

Crime Reduction Partnerships have gained popularity because preventing crime is more effective than clearing up after it, and because perceptions of safety directly impact on people wanting to visit their town centre. Local community police have been cut back, so the role of the SBH marshals has grown ever more important. They run daily radio checks, sharing information with shop owners. Sharing information is key to the success of crime reduction partnerships. It brings results and everyone benefits, including the local community. The Marshals report anti-social behaviour on a weekly basis to the local Police. Owing to the decreased number of Police and what is seen as their ‘lack of interest’, shop lifting and other criminal offences are often not reported, but via SBH the Police are aware of what is happening on our two high streets. It is so important to report crime, if it is not reported then it is not logged, so is not seen. The less crime reported, the fewer Police officers. And thus the vicious circle continues.

Primark appreciates the invaluable support from Safer Business Hounslow marshals and is eager to join the Yellow Card System, ensuring a safer shopping experience for everyone.

But SBH is working to reduce crime and anti-social behaviour. In the spring we will be introducing a Yellow Card scheme, officially known as an Exclusion Scheme. Every shop, Public House, restaurant, or private business has the legal right to refuse a person entry to their premises or use of their services. Safer Business Hounslow will operate a collective Exclusion Scheme which means if you are banned by one member, you are banned by them ALL!

A YELLOW CARD can be issued by any scheme member and can be verbal or in writing (though will be followed up in writing wherever possible) to any individual(s) who misbehaves in or near their business. There is no requirement for formal Police standard evidence; this will be based upon the evidence of the Scheme Member witnessing the behaviour.

Following the award of the Yellow Card warning, a photograph of the offender and details of the incident will be shared with fellow scheme members. Partner Agencies such as the Police (including Police CCTV) and Local Authorities will also be advised of the incident for information and intelligence purposes.

Any individual who receives a second/third Yellow Card within a 12-month period will be considered for a Ban from using the services of all Safe Members, including Pubs, Clubs, Restaurants, Shops, Bus Services, Taxis and Private Hire Cabs to name but a few.

STRAIGHT RED On the rare occasions where an individual’s behaviour falls well below the expected standard, they may be issued a

Straight Red Card and immediately banned for the services of all members, examples of straight red would be assault on staff members or police.

Testimonials from The High Street

Holland & Barratts and New Look say they feel reassured by the presence of the SBH Marshals. The Manager at Natural Valley Clothing is really ‘happy with the support from the Marshals’ and there is a thumbs up from the Guard at Beauty Base.

Business Improvement Districts

Another exciting initiative is a BID (Business Improvement District) for the Hounslow High Street and surrounding area. Business Improvement Districts are business led partnerships which are created through a ballot process to deliver additional services to local businesses. All our neighbouring boroughs have a number of BIDs. West London Chambers works closely with Acton BID, Ealing BID, Fulham Broadway BID, Hammersmith & Fulham BID. Hounslow borough is a rarity in not having any BIDs. They can be a powerful tool for directly involving local businesses in local activities and allow the business community and local authorities to work together to improve the local trading environment.

A Business Improvement District is a defined area in which a levy is charged on all eligible business rate payers in addition to the business rates bill. This levy is used to develop projects which will benefit businesses in the local area.

There is no limit on what projects or services can be provided through a Business

Improvement District. The only requirement is that it should be something that is in addition to services provided by local authorities. Improvements may include, but are not limited to, extra safety/security, cleansing and environmental measures. SBH and West London Chambers will be working on the preparations for the ballot process, again in the spring.

We have carried out a Feasibility study which has thrown up many concerns, the major being the level of anti-social behaviour, shoplifting, theft etc which obviously affects footfall. The two words most chosen to describe Hounslow are: dirty and unsafe. This needs to be tackled. If people do not feel safe, they will stop using their local high streets and they will decline further. Alongside the SBH Marshals, a BID can only help the Hounslow area.

“Business Improvement Districts can drive economic growth, enhance public spaces and foster vibrant and thriving communities. With more than 340 BIDs in the UK, generating more than £150 million in levy annually, they are a proven mechanic in delivering real change for businesses and their trading environment. In an increasingly competitive market, a BID could help Hounslow remain a vibrant and attractive destination, driving footfall and fostering a sense of community pride.”

Lucy Stanford - BID Project Manager

The funding for SBH comes from the local authority, and the private sector, working together in partnership: We would very much like to thank our private sector sponsors:

West London Chambers of Commerce

Photos courtesy of Safer

Business

Hounslow

Two dedicated colleagues at JD proudly stand with the SBH marshal, showing their support to spread awareness for positive change. They are happy to collaborate with marshals and the police to enhance community safety.

safer business hounslow

Safer Business Hounslow and Russell Finex - Working together in partnership

Safer Business Hounslow is an initiative that works alongside local government, retailers, CCTV controllers, amongst many others, to reduce crime and create safer communities.

Run by the West London Chambers of Commerce, funding for SBH comes from the local authority, and the private sector, working together in partnership.

A key partner supporting the local community is Russell Finex. Founded in 1934, Russell Finex is a global leader in the manufacture of sieving and filtration equipment.

As an international company that grew from humble beginnings, Russell Finex recognizes the importance of giving back to the community. Russell Finex HQ is located in the Hounslow borough of West London and believe that giving back to the community is more important than ever.

Safer Business Hounslow (SBH) is an initiative that Russell Finex has sponsored for the last seven years. The overall focus of this initiative started with the aim of making Hounslow Borough a safer place to work, shop, and invest in. Since 2020 and the COVID

pandemic the scheme has expanded even further, going on to help companies through the economic downturn that continues to severely affect the high-street.

Safer Business Hounslow and the West London Chambers of Commerce have been able to assist over hundreds of companies, due in no small part to its sponsorships of companies such as Russell Finex. The company’s ongoing support is vital to help businesses and local employees stay safe in their communities.

Russell Finex’s Chairman Ray Singh commented: “Sponsoring local initiatives like Safer Business Hounslow is crucial, especially during difficult times which are adversely affecting many businesses. Giving back to our local area is something we firmly believe in at Russell Finex and we hope to continue this partnership with SBH for years to come.”

Sieving & filtration solutions to guarantee your product quality

Setting

global standards in

industrial separation solutions, driving the future of innovation

Russell Finex have been manufacturing innovative sieving and filtration equipment for over 90 years, empowering industries worldwide to guarantee product quality our customers can rely on. We manufacture our own sieving, filtration and ultrasonic deblinding systems, partnering with customers to customize solutions that meet their current and future needs. With over 45 award wins since 2015, we take pride in our achievements and commitment to providing the best service to our customers, the community, and the environment, for virtually every industry around the world.

Continual improvements in manufacturing methods and facilities at its global headquarters in Feltham has ensured Russell Finex remains a global leader in the supply of sieving and filtration equipment. This includes taking into account carbon footprint and putting steps in place to become a more environmentally-friendly manufacturer.

Russell Finex also invests in developing a dynamic sales and marketing strategy, with a synergistic approach delivered across the globe, and endeavours to deliver outstanding after-sales service every time, helping customers to ensure their machines continue to operate to their maximum levels.

Ray Singh, Russell Finex Chairman commented “The company is continually striving to improve in all areas of our business, from manufacturing processes and new product development, to our sales, marketing and customer service strategy and green approach.”

Russell Finex’s Chairman Ray Singh

Home care with more possibilities.

Our Services.Your Choice

Our tailored, personalised care packages support you to live safely and happily at home, continuing with your favourite activities and hobbies – or maybe starting new ones!

Our Services Include:

• Companionship

• Help with health appointments and hospital stays

• Convalescent Care

• Sit-in care

• Stroke Rehabilitation

• Post-Operative Care

• Alzheimer’s and Dementia

• Physical Injuries

• Temporary Respite Care

• Parkinson’s Disease

• Multiple Sclerosis (MS)

• Live-in care

• Night-time care

• End of life care Contact us and discover how we can make it time to thrive!

Meet Tanya Santos, Owner and Managing Director

As one of Homecare.co.uk’s Top 20 Home Care Providers, we’re proud to highlight Tanya Santos, recently nominated for Business Woman of the Year at the Leading Women in Care Awards. Featured in Home Care Insight’s “Power List” for 2022, 2023, and 2024, Tanya’s inclusive leadership, empathy, and attention to detail ensure the highest standards of care. Her dedication drives us to deliver exceptional services and improve the care sector every day.

0204 568 6800

hammersmith@walfinch.com

What’s new at Sam’s Waterside Brasserie & Bar in Brentford?

Sam Harrison, the founder of Sam’s, has been a restaurateur in West London for 20 years, having opened his first restaurant, Sam’s Brasserie in Chiswick in 2005. Sam & his team are known for creating much-loved local restaurants, with a focus on British cuisine in a relaxed, fun environment that is equally perfect for business meetings, catch-ups with friends or family get-togethers.

As he embarks on his second year in the heart of the vibrant Brentford Project—a dynamic new residential community that connects Brentford High Street and the riverside—he is thrilled to introduce a completely refreshed menu at Sam’s Waterside.

Leading this exciting new chapter is Head Chef Abbie Hendren. With Abbie’s creative direction, Sam’s Waterside proudly showcases the finest British produce. Guests can expect only the best from our trusted suppliers: expertly sourced meats from HG Walter, fresh fish and shellfish from Wright Brothers, and whenever possible, seasonal

fruit and vegetables from Chiswick House Kitchen Garden and Phoenix Farm in White City.

The menu is a true brasserie experience with a great value locals set menu for £19.50 – perfect for a mid-week lunch or dinner meeting!

Sam has said, “There are many standout dishes on the new menu and very hard to pick my favourites. But if I was forced I might say you have to try the Grilled Chorizo Picante, Padron Peppers, Goat’s Curd, Salsa Verde, or the Portland Crab Linguine, Lemon, Chilli, Basil.”

also exciting is they will be serving Weekend

Sam’s Waterside opened in November 2023 | Awarded AA Two Rosette’s October 2024 | West London Chambers of Commerce awarded Sam’s Waterside ‘Best New Business 2024!’ | Ranked in Britain’s 100 Best Local Restaurants 2024 (The Good Food Guide)

FROM 9AM Enjoy our favourite brunch dishes including, Sam’s Full English, French Toast, Eggs Benedict & many more!

What’s

Brunch from 9 am every Saturday and Sunday!

Double celebration for award-winning design company

Chamber member, Artisanal wallpaper and fabric design company Marthe Armitage is celebrating a double success: the release of its newest collection just as one of its original designs became an award winner.

The design ‘Lobby’ was announced as the winner of the Home & Gardens Design Award for Best Printed Fabric, as the design was included in the Marthe Armitage’s new Polychrome Collection of nine fabrics.

The new collection uses three of Marthe Armitage’s original designs from their archives. Lobby, Passionflower and Old Man’s Beard have been rendered for the first time on fabric, each in three colourways. The

company has re-mastered the lino block designs for screen printing using Marthe’s own method of hand printing, by overlaying two colours to produce a combined colour. In the 1950s, when Marthe Armitage started producing her intricate, botanical patterns, she initially had to print the large lino blocks on the floor. The blocks were cumbersome, and the repeating patterns were complex, so she limited herself to just one colour. She did, however, attempt one multi-coloured design, Lobby, using three blocks to create five colours. She printed just enough sheets to paper the garden lobby at her Georgian home in Chiswick before giving up due to its difficulty. Many years later, Marthe’s daughter Jo wondered if screen printing the design on fabric would be a way to bring to life the beautiful half tones and rich texture of the original multi-coloured floor-printed paper, with its dense, saturated colour – and the idea of a Polychrome Collection was born. The newest collection was photographed in Chiswick House, a favourite place of Marthe’s throughout her life. The classical interior of the house, says the company, provides the perfect backdrop for these “timeless, vibrant fabrics”.

Marthe Armitage Prints showroom and studio is open to the public on Fridays (other days by appointment). For information, visit www.marthearmitage.co.uk.

Lobby, Passionflower and Old Man’s Beard have been rendered for the first time on fabric, each in three colourways. The company has re-mastered the lino block designs for screen printing using Marthe’s own method of hand printing, by overlaying two colours to produce a combined colour.

Chiswick-based security firm safeguards the site of iconic Banksy Goat at Kew Bridge during restoration

Kingfisher SEC, a Chiswick-based company and a trusted name in professional security services, was recently entrusted with protecting the site of the iconic Banksy artwork, the “Goat,” at Kew Bridge. Since its appearance in August 2024, the piece has become a beloved symbol of the local community.

Following the decision to dismantle the artwork for restoration—a move that sparked mixed reactions among locals— Kingfisher SEC mobilized its security team within just a few hours of booking confirmation. The team ensured the safety of the wall and surrounding premises throughout the delicate removal process. The building remained secure under Kingfisher SEC’s watchful eye, even as the beloved artwork started its journey to Carlisle for restoration.

“Protecting such a significant location was both a privilege and a responsibility,” said Ash for Kingfisher SEC. “We understand the emotional connection this community has with the Banksy Goat.”

As the Goat embarks on its restoration journey, Kingfisher SEC remains committed to supporting the West London community by safeguarding its landmarks and cultural treasures.

I am one of the local community who relished having a local Banksy. It is so sad that the Banksy goat has gone – I hope it will come back.

Sally Smith

Meet the Chamber team Geraldine Holden Sales Consultant

How long have you worked for the Chamber?

I have worked with the Chamber for over 10 years and been part of our small friendly team for five years. We work smartly and closely together and I enjoy the challenges that arise each day as no two days are the same. I work from home but appreciate feeling part of the team, coming to London for the flagship events. It is always good to see Chamber members in the flesh!

What do you do? Describe a ‘typical’ day.

I am responsible for sales and sponsorship for main events at the Chamber, such as the Business Awards, the Golf charity day and of course our two Festivals of Business. I enjoy building rapport with our sponsors and speaking to new companies about the benefits of being part of the Chamber. I also helped promote the recent international trade visit to Morocco and am helping raise private sponsorship for Safer Business Hounslow.

Career path so far?

Prior to joing the Chamber I worked for over 25 years as a sales manager in newspapers. It was a challenging, varied and fast-paced role which prepared me well for my current role.

What has been your proudest moment?

In my newspapers days, it was running a successful sales team and achieving targets. Today, it’s finding a new sponsor for the Chamber.

Do you have a favourite event?

Yes, the Business Awards, which is the largest event and takes a great deal of planning and preparation from the whole team and beyond. It is a huge challenge, but the event has been a great success during my time at the Chamber. It is always enjoyable to be involved in and very satisfying when the event has gone well.

When you are away from the office, what you do enjoy doing?

With eight grandchildren I sometimes rather wish I was back in the office! I am writing this at the end of a busy half term week!

I enjoy building rapport with our sponsors and speaking to new companies about the benefits of being part of the Chamber. I also helped promote the recent international trade visit to Morocco and am helping raise private sponsorship for Safer Business Hounslow.

EU reset must drive growth

It was recently the fifth anniversary of Brexit and two-fifths (41 per cent) of exporters disagree that the Brexit deal is helping them grow sales, according to new research.

Almost half (46 per cent) of businesses surveyed want the Government to make it easier for UK staff to work in the EU.

The British Chambers of Commerce’s Insight Unit, which carried out the research, found that SME exporters have faced an uphill struggle to sell goods and services in Europe as paperwork and costs have ballooned –and only 14 per cent think the deal is helping them to grow.

Trade with the EU is covered by the Trade and Co-operation Agreement (TCA) which was agreed on Christmas Eve in 2020, almost 11 months after the UK left. It allows tariff-free trade with the EU but requires British and EU firms to produce documentation and paperwork for all shipments. Services access is also limited by rules on business mobility.

Companies say the biggest barriers to exporting to the EU are customs procedures and documentation (45 per cent), export documentation (39 per cent), regulations and standards (35 per cent) and tariffs (33 per cent).

Awareness of upcoming changes in trade rules and regulations being made by either the UK or the EU are also very low, with more than three quarters of firms knowing no details of much of the legislation. This includes knowledge of the Carbon Border Adjustment Mechanism (CBAM), Border Target Operating Model (BTOM), Safety and Security Declaration Requirements and new rules on business-tobusiness movements of parcels to Northern Ireland.

Scan the QR code to see the full report

The BCC’s TCA Four Years On report sets out 26 recommendations to improve UK-EU trade.

Among its top proposals for discussions in 2025 are:

Negotiate a deal with the EU which either eliminates or reduces the complexity of exporting food for SMEs.

Produce a balanced Youth Mobility scheme between the UK and EU, covering school visits and exchanges, and a timelimited ability to work for young people.

Rejoin the Pan-EuroMediterranean (PEM) convention to align rules on raw material and components that can be used in exports without incurring tariffs.

Establish a supplementary deal, like Norway’s, that exempts smaller firms from the requirement to have a fiscal representative for VAT in the EU.

Make a deal to allow UK firms to travel and work for longer in Europe and vice versa, and provide mutual recognition of professional qualifications.

Link the Emissions Trading Schemes of the UK and EU to avoid charges on carbon embedded in exports in both directions.

William Bain, Head of Trade Policy at the BCC, said: “Over the past five years, UK businesses have shown resilience, agility and creativity in responding to the biggest change in our international trading relationships in 50 years. But the fact remains that we are the only G7 nation yet to regain its pre-pandemic level of trade intensity.

“Two issues where there appears to be some promise of a meeting halfway are around linking Emissions Trading Schemes and rejoining the Pan-Euro-Mediterranean (PEM) Convention on rules of origin.

“Linking the emission schemes, which cover the amount of greenhouse gases embedded in products, is possible within the current framework of the TCA. It would reduce the risk of UK exports of steel, aluminium, hydrogen and fertilisers facing additional charges.”

The BCC has also been calling for the UK to rejoin the PEM Convention for over two years.

“This would allow UK manufacturers to integrate their supply chains more easily, while still avoiding tariffs, by sourcing inputs from across a wide zone of more than 50 countries,” he added.

“Many firms were unaware of this convention, when we were previously a member inside the EU, but the BCC’s Chamber Network has been advising on how to make use of it for years.

“Business is ambitious for change, and we believe 2025 is a key moment to improve and deepen our most important trading relationship in the world.

“There is no time to lose. Firms are being held back by a complex web of red tape and regulatory burdens. This is ramping up costs, so improving our trading relationship with the EU could provide the impetus to growth needed to transform the dour outlook many are facing.”

Alan Rides, Chief Executive of West London Chambers added:

“As tariffs loom, the UK’s old alliances and Free Trade Agreement that have been signed recently will become more important than ever. The UK economy is built on trade, it drives growth, nurtures jobs and can lift people out of poverty. As we commemorate this year, 80 years since VE day, we should learn the lessons that history has taught us. The UK needs a better trading agreement that works with the EU. We have signed agreements all over the world, especially with Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) and our links with the Commonwealth will stand us in good stead, but we are not at the core of a large trading block, or is our future to become the 51st state?”

For help with your exports and imports, please be in touch with your government award-winning Chamber delivering the best support for export in the UK.

“There

is no time to lose. Firms are being held back by a complex web of red tape and regulatory burdens. This is ramping up costs, so improving our trading relationship with the EU could provide the impetus to growth needed to transform the dour outlook many are facing.”

William Bain, Head of Trade Policy at the BCC

A busy start to the year in our international trade calendar

Rides MIEx (Grad) Chief Executive

One of our directors was invited to 10 Downing Street: congratulations Shankar. And questions from the Chamber were asked to the Chancellor in HM Treasury about issues that affect business in West London by Tony Mulvahill, Business Adviser, the day before the Heathrow announcement!

Our first month back in the new year has been a very busy one for International Trade, starting with a business breakfast talking about trade with Azerbaijan, Kazakhstan and Uzbekistan.

We have been asked by one of our members to be involved finding partners in a huge Meditech investment in the Middle East.

After initial meetings at UWL last year one of our members is growing his business in Oman and is looking to help other members who are interested in this new market.

Following this, we have a joint cooperation with UWL to develop an international trade program with them.

Our ties with France are very close now with our attendance at the British French Chamber monthly meetings.

One of our members requested that I fly to Istanbul to help them at a large event they hosted to open a local college.

Following up on our trade mission to Morocco in November, we visited Russell Finex to shoot a reel on their successful Trade Mission visit to Morocco. We then visited the Moroccan Ambassador to report on our progress with Gill Associates, Hampton Brands and Gethsemane.

I then took part in a Libyan government delegation reception to help SKS Tools with their export business.

To finish the month, I attended the British Uzbek Society meeting at their Embassy, and was interviewed on Uzbek TV talking up trade with West London.

Alan

Shankar Devarashetty visiting Downing Street

British Uzbek Society

5 O’clock Breakfast club meeting

Istanbul College awards dinner

British Uzbek Society

SKS Paul Denny at Libyan government reception

Trade missioners review meeting with Moroccan Ambassador

GUNNERSBURY PARK SPORTS HUB

We have something to keep the whole family active and entertained including:

• State-of-the-art gym

• Sports hall

• Fitness studios

• Floodlit 3G pitches

• Floodlit tennis courts

• Football, cricket and rugby pitches

Discover more at better.org.uk/gunnersbury-park

Cybersecurity in 2025: The trends that will define your digital defences

The digital battlefield is shifting fast. As businesses embrace AI, 5G, and hyper-connectivity, cybercriminals are evolving just as rapidly, weaponizing automation, exploiting vulnerabilities, and leveraging ransomware-as-a-service to turn hacking into a booming industry.

So, how do businesses stay ahead? The answer lies in understanding the forces shaping cybersecurity in 2025 and taking proactive, strategic action. Let’s dive into the key trends that will define this year’s cyber landscape.

1. AI and Machine Learning: Cybersecurity’s Secret Weapon

Artificial intelligence (AI) is no longer just a buzzword, it is becoming an essential shield against cyber threats. Expect AI-powered tools to:

• Detect anomalies before they turn into fullscale attacks

• Automate threat response, minimizing damage in real-time

• Continuously learn from new threats to strengthen defences

Cybercriminals aren’t sitting idle, though they are using AI, too. Deepfake phishing and AI-powered attacks will surge in 2025, making AI-driven defence not just an advantage, but a necessity.

2. Zero Trust Goes from Trend to Standard

The old-school “castle and moat” security model is dead. In a world of remote work, cloud computing, and hybrid infrastructures, trust is a liability.

Enter Zero Trust Architecture (ZTA), a model built on “never trust, always verify.” Organisations will:

• Implement multi-factor authentication (MFA) at every access point

• Use micro-segmentation to limit the spread of breaches

• Continuously monitor for suspicious behaviour, even from trusted users

• In 2025, Zero Trust isn’t optional, it is the essential gold standard.

3. The 5G & IoT Explosion: A New Security Challenge

Faster networks and smart devices bring incredible opportunities, but they also create massive attack surfaces. With billions of interconnected devices, hackers have more entry points than ever.

To stay secure, businesses need to:

• Strengthen endpoint security for every connected device

• Implement encrypted communications to protect sensitive data

• Deploy AI-driven monitoring to detect abnormal IoT activity

Without these defences, IoT and 5G could become a hacker’s playground.

4. Ransomware-as-a-Service (RaaS): Cybercrime Goes Mainstream

Hacking is now a business model and RaaS is making ransomware attacks accessible to anyone with an internet connection.

Expect to see:

• More sophisticated, automated ransomware attacks targeting businesses of all sizes

• Attackers demanding multi-million-dollar ransoms in cryptocurrency

• AI-powered phishing campaigns luring employees into opening the wrong email

To fight back, companies must:

Implement real-time threat detection to stop attacks early

• Regularly back up data and test recovery strategies

• Train employees to spot social engineering attacks

Cybercriminals are not slowing down and neither should your defences.

5. Compliance Crackdowns:

The Regulatory Heat is On

Governments worldwide are tightening cybersecurity laws, and businesses that fall behind will pay the price... literally.

Expect:

• Tougher fines for data breaches

• Stricter reporting requirements for cyber incidents

• Supply chain security regulations to ensure third-party vendors are not weak links

• In 2025, compliance isn’t just a checkbox, it’s a survival strategy.

by Chamber Patron Timeless IMS

The Biggest Cybersecurity Challenges of 2025

While innovation is moving forward, businesses still face major hurdles:

• Sophisticated Threat Actors.

Nation-state hackers and cybercrime groups are using AI-powered attacks to outsmart defences.

The Cybersecurity Skills Gap.

A shortage of skilled professionals leaves companies vulnerable to attacks.

Budget Constraints.

SMEs struggle to balance security investments with limited resources.

Supply Chain Vulnerabilities.

Third-party providers introduce risks that hackers love to exploit.

How Businesses Can Stay Ahead

If 2025 is the year cybercrime levels up, it must be the year businesses level up, too.

Here’s how:

• Embrace AI & Automation – Use AI-driven security tools to predict and neutralize threats.

• Invest in Talent & Training – Your employees are your first line of defence. Make sure they’re ready.

Adopt a Zero Trust Mindset – Assume every user, device, and connection could be a threat.

• Stay Compliant – Keep up with evolving cybersecurity regulations to avoid penalties.

Conclusion:

The Future Belongs to the Cyber-Prepared Businesses

Cybersecurity in 2025 is not just about defence, it is about resilience.

The organisations that invest in cutting-edge technologies, develop cyber-aware teams, and embrace proactive security strategies will be the ones that thrive in an increasingly hostile digital world.

As the saying goes, “The best defence is a strong offense.”

At Timeless IMS, we help businesses build that offense with weekly cybersecurity training designed to keep your team one step ahead of cyber threats. Want to assess your team’s cyber readiness? Let’s build a cyber-resilient future... together. www.timelessims.co.uk/contact Contact us at sales@timelessims.co.uk or call us on 0800 3282852.

Using AI to create a great workplace culture

Building a workplace culture that prioritises joy, wellbeing, and engagement isn’t just a trend - it’s essential for longterm success.

Employees today are looking for more than just a wage slip; they want to feel valued, supported, and happy at work. A positive culture where fun is encouraged leads to higher engagement, better productivity, and increased retention.

So, how can businesses foster this kind of culture? With all the buzz around AI, simple, free tools like ChatGPT can be a gamechanger, acting as your in-house Employee Wellbeing Adviser. Even beginners can use ChatGPT to quickly and easily generate ideas to improve wellbeing in their workplace.

Here are three great ways business leaders or team managers can use ChatGPT to build a happy, motivated workplace:

1. Discover what your team really thinks about you with an employee feedback survey: ChatGPT can generate quick, tailored survey questions to gauge employee satisfaction and wellbeing, allowing managers to address concerns in real-time and make adjustments where needed.

2. AI-driven Wellness Action Plans: ChatGPT can help create actionable, personalised wellness plans for each team member.

For example, after gathering feedback, you can use ChatGPT to suggest stress-relief activities, productivity tips, or mindfulness exercises tailored to individual needs, improving team satisfaction and overall health.

3. Recognition and Motivation: As a manager, you can use ChatGPT to craft personalised recognition messages, ensuring employees feel appreciated for their efforts. Regular, thoughtful recognition boosts morale, strengthens relationships, and fosters a culture of positivity and motivation.

Recently joined Chamber member, Neelam Sharma runs SMART Skills Workshops. Neelam delivers affordable lunch and learn style short workshops to teach practical, actionable skills to thrive in today’s fastpaced world.

Her mission is to empower employees in small businesses to work smarter and stay ahead of the curve. Signature workshop examples include Leveraging AI for productivity, Rewiring your brain for success and Mastering money for wealth. The 45min sessions can be delivered online or face to face.

Contact for more information: Neelam@SMARTSkillsWorkshops.com

Free Apprenticeship guidance for employers

Work Hounslow is offering free guidance to employers across all sectors on accessing the UK Government’s apprenticeship funding, which businesses and organisations based in Hounslow can benefit from.

Also known as the Apprenticeship Levy, up to £400,000 is available to support apprenticeship recruitment, upskill existing staff or address skills and knowledge gaps. For further information, please visit website www.workhounslow.co.uk or email work@hounslow.gov.uk.

Samia Chaudhary, Cabinet Member for Education, Children, Skills and Employment at Hounslow Council said: ‘Hounslow has a thriving economy that offers exciting career pathways, including apprenticeship that match

the limitless talent of our residents and young people. To support this, Work Hounslow offers free guidance to employers across all sectors on accessing the Apprenticeship Levy funding. I encourage you to contact our Employer Engagement Team today to learn how you can benefit.’

Looking after our wellbeing

Our wellbeing should be important to us all, whether in the workplace or at home. We are now making our wellbeing a priority and by putting our wellbeing first, we are concentrating on our physical and mental health. All articles are contributed by Chamber members. We thank them!

A sad farewell from Anchor Counselling, unless you can help...

Anchor Counselling is a local charity providing free short-term counselling and support groups for West London adults. We also partner with Hammersmith & Fulham Foodbank supporting their clients through difficult times. You can refer yourself via our website: www.anchorcounselling.org/donations

We see a significant gap in local mental health support. Currently, we hear that many people in Hounslow are waiting months for help - or being turned away.

They are turning to us. Unless we secure a sponsor, benefactor, or additional funding now, Anchor Counselling will be forced to close - at a time when demand is higher than ever, with economic pressures adding to the crisis. For over a decade, we partnered with West London NHS Trust, as the key provider of free ‘NHS’ counselling to over 1,000 Hounslow residents annually - with waiting times of just 2–4 weeks. In 2023, the NHS Hounslow contract was awarded to Connect Health Ltd, a profitable private company.

Caring for your mental wellbeing in challenging times

Feelings of low mood, isolation, and stress can arise at any time but may linger after the colder, darker months. As we move into spring, it’s important to take proactive steps to reconnect, re-energise, and break the cycle.

Share and Connect with Others

Engaging in face-to-face interactions— whether meeting a friend for coffee, going for a walk, or joining group activities—can significantly boost mood and reduce loneliness.

Engage in Physical Activity

Exercise, even in small amounts, helps release endorphins, improving mood and

energy. Activities like walking, yoga, or joining a local sports group can be beneficial Hounslow has many parks and green spaces, which provide a natural way to reset breathing and ease anxiety.

Find your nearest green space here: www.hounslow.gov.uk/info/20168/parks Practice Mindfulness and Relaxation

Techniques such as meditation, deep breathing, and journaling can help manage stress and anxiety. Even dedicating a few

Please share this urgent appeal with anyone who may be able to help. Donations are also welcome via our website:

www.anchorcounselling.org/donations

Thank you, Jacqueline McCouat CEO, Anchor Counselling

minutes a day to these practices can make a difference. Free apps are available to support mindfulness habits.

Seek Professional Support

If you’re struggling, reaching out for professional support is essential. In Hounslow, several resources are available:

• Single Point of Access (SPA) NHS Helpline –Available 24/7 at 0800 328 4444, offering referrals and guidance to mental health services.

• Hammersmith, Fulham, Ealing, and Hounslow Mind – Provides a range of mental health support services.

Visit: hfehmind.org.uk

• The Samaritans – Free, confidential support available anytime. Call 116 123.

Seeking help is a sign of strength. Taking the first step can make all the difference in navigating well-being challenges and maintaining good health.

Take the first step. You are not alone.

Investing in wellbeing through padel can be great for business

Chamber member Rocks Lane

Padel Chiswick is the UK’s iconic hub for international padel with a thriving local and global padel community.

Rocks Lane Chiswick benefits from an ideal location near Turnham Green station, only 20 minutes into central London and a short walk from Chiswick Business Park.

Rocks Lane Padel is great for business!

Corporate Sponsor Memberships offer unique and engaging combined opportunities to boost employee morale, health, and teamwork whilst providing high profile company brand visibility and rewarding networking opportunities.

Health and wellness

Padel is a low-impact, full-body workout that improves cardiovascular health, strength, agility, and coordination. Regular play can reduce stress, boost energy levels, and promote overall well-being.

Team building

Padel’s doubles format fosters communication, collaboration, and

camaraderie among colleagues. It’s a fantastic way to break down barriers, build trust, and create lasting connections.

Inclusivity

Padel is suitable for all ages, skill levels, and fitness abilities. Whether employees are seasoned athletes or new to sports, they’ll find padel to be a fun and welcoming activity.

Stress reduction

The social nature of padel combined with the physical activity provides a healthy outlet for stress, helping employees unwind and recharge.

Productivity

boost

Happier, healthier employees are more engaged, focused, and productive. Investing in wellbeing through padel can be great for business!

Contact us to have a conversation about rewarding corporate packages enabling engagement with Rocks Lane Padel events such as EPL and club tournaments to further promote the sport’s growth for the next generation of padel players and potential future Olympic athletes. Rewarding packages provide businesses with event participation, branding and networking opportunities.

Trade Mission to Morocco, November 2024

Empowering Business Leaders for Success, October ‘24

Women in Business Xmas event, December 2024

Women in Business Breakfast, January 2025

Quiz Night, November 2024

Successful Alternative Business Routes, February ‘25

Retail Skills Hub, January 2025

Business Breakfast, Ealing, January 2025

Fullers Brewery Tour / Christmas Jolly, December ‘24

Acton BID Business Breakfast, January 2025

A

massive thank you to everyone for attending the Business Awards on Thursday 21st November, at the Gtech Community Stadium.

Best Business for Health & Wellbeing

Winner: SHEWISE

Best Business for Hospitality & Leisure

Winner: Wyke Green Golf Club

Highly Commended: Clayton Hotel Chiswick

Best Business for Marketing & Social Media

Winner: Simon Inc Ltd

Highly Commended: PinkSEO Ltd

Best Charity & Social Enterprise

Winner: Dads House

Highly Commended: The Upper Room

Best Entrepreneur

Winner: Aciers UK Ltd

Highly Commended: Hampton Brands - Luv Biotics

Best Exporter of the Year

Winner: Abex Infoway (Europe) Ltd

Best Green Business

Winner: Edwards Removals

Highly Commended: Russell Finex

Best New Business

Joint Winners: Muddy Barkers Ltd and Sam’s Waterside

Best

Restaurant/Retailer

The West London Chamber’s team do want to congratulate all our winners and indeed all those who entered the 2024 Business Awards. We would not be the Chamber we are today without your support. It was great to celebrate the successes across Hounslow, Ealing, Hammersmith & Fulham and beyond. We certainly enjoyed the evening!

Winner: Flame and Fire Restaurant (KO Catering & Event Co Ltd)

Highly Commended: Shiuli Restaurants Ltd

Best Small Company (under 50 employees)

Winner: Woodford Tools

Highly Commended: Jungle Versatile Indoor Play (VIP) Ltd

Best Tech Business

Winner: Olsights

Highly Commended: Simplified Solutions & Co Ltd

Education & Training Provider of the Year

Unsung Heroes Award

Creative Business of the Year

Winner:

AZ Brand Design Ltd T/A: AZ Design

Highly Commended: Jacqueline Douglas Design

Business Enabler of the Year

Winner: Earls Court Development Company

Highly Commended: The University of West London

Diversity and Inclusion Award

Winner:

Sarah Gardner/ Well-being for All

Highly Commended: West Thames College

Winner: Kingfisher SEC

Highly Commended: Discover Fulham

Street Wardens from Discover Fulham

Highly Commended: Muhammad from K4 Group Services

Community Award

Winner: Hanworth Centre

Chamber of Commerce Recognition Award

Winner: Ringway Hounslow Highways

Lifetime Achiever

Winner:

Business of the Year

SNAK

Forthcoming Events

Festival of Business 2025

Holiday Inn, Brentford Lock, Commerce Road,Brentford TW8 8GA

Friday, 7th March, 2025

Breakfast - 8:00am - 9:15am

Exhibition - 9:30am - 4:00pm

International

Women’s Day

Sanderson Design Group, Voysey House, Sandersons Lane, London W4 4DS

Wednesday, 12th March, 2025

6.30 pm – 9.00 pm

Acton BID Business Breakfast

David Lloyd Acton Park, East Acton Lane, London W3 7HB

Friday, 14th March, 2025

8.30 am – 10.30 am

Slovenia Delegation (by invitation)

Spring Grove House, West Thames College, London Road, Isleworth TW7 4HS

Wednesday, 19th March, 2025 - 9.00 am – 4.00 pm

Launch of Business Awards

Venue tbc

Tuesday, 25th March, 2025

6.30 pm – 9.00 pm

West London Chambers of Commerce

Women in Business breakfast

Kindred, Bradmore House, Queen Caroline Street, London W6 9BW

Thursday, 27th March, 2025

8.30 am – 10.30 am

Grey Matters Webinar

Thursday, 3rd April, 2025

10.00 am – 11.00 am

Employment Law Webinar

Wednesday, 9th April, 2025

10.00 am – 11.00 am

Acton BID Business Breakfast

Venue tbc Friday, 11th April, 2025

8.30 am – 10.30 am

Ealing Business Breakfast

Ealing Trailfinders, Vallis Way, London W13 0DD

Wednesday, 23rd April, 2025 - St George’s Day

8.30 am – 10.30 am

Hounslow Business Breakfast

UBC UK, The Mille, 1000 Great West Road, Brentford TW8 9DW

Tuesday, 29th April, 2025

Please contact Sally Smith on sallysmith@westlondonchambers.org.uk or 07879 813817 or visit www.westlondonchambers.org.uk for more information.

Welcome to our New Members

Ansong Design + Build Limited

Architect & Interior Design

Yaw Osafo-Ansong www.ansongdb.com

Arkinnovation

Architect & Interior Design

Lucia Puccinini www.luciapiccinini.com

Artemis MM Resources London Ltd

Mining

Mel Wilde www.artemismining.co.uk

Bibby Financial Services

Financial services

Matthew Capon www.bibbyfinancialservices.com

Brentford FC Community Sports Trust Community/Social

Tomas Abreu www.brentfordfccst.com

Collect B2B Ltd

Business Debt Collection

Sonny Chall www.collectb2b.com

Competent Couriers

Logistics

Sarma Franklyn www.competentcouriers.com

CyberTechHub Ltd T/A Vodafone Business IT Hub - Ealing Managed Services

Donovan Mascall www.vodafone.co.uk/business/it-hubs

Danzak Commercial Finance

Commercial Finance

Tony Hussain www.danzakfinance.co.uk

Dream Studio 97

Beauty Services

Cosmin Lungu www.dreamstudio97.com

Drivalia Car Rental

George Kukubor www.drivalia.co.uk/locations/car-hirefulham

Driving Miss Daisy (Ealing West) Accessible Transport

Nick Maharaj www.drivingmissdaisy.co.uk

Emlea Property Services Ltd

Property

Naomi Young

GoCo Limited E-Commerce

Desmond Chiu www.gocoworld.com

IKB Eventworks

Event Management

Inderpall Kaur Bhamra www.instagram.com/ikb_eventworks

I-OnAsia (UK) Ltd

Risk Management

Derek Elmer www.ionasia.com.hk

Kobu Smart Ltd IT Services

Kilian Perez www.kobu-smart.com

Liblib Publishing Ltd Publishing

Nada Sabet www.liblibpublishing.co.uk

Burleigh College Education

Kunal Goswami www.burleighcollege.co.uk

MCR Pathways

Non-Profit/Mentoring

Alice Chalret www.mcrpathways.org

MVAA Ltd

Architect & Interior Design

Christina Vrabtcheva www.mvaa.co.uk

New Generation Logistics Ltd

Logistics

William Owen www.londondeliverynetwork.com

OffloadAgency

Sports-Recruitment

Ella Amory www.offloadagency.com

Pilcrow Communications Ltd

PR-Communications

Rod de St Croix www.pilcrowcomms.com

Red Personnel Ltd

Recruitment

Pedro Tsiamas www.red-personnel.co.uk

Rocks Lane Padel Ltd

Sports-Recruitment

Emma Davis www.rockslane.co.uk

Sandler (Southern Counties)

Business Coaching

Paul Glynn www.go.sandler.com/southerncounties

SC Consulting

Business Consulting

Sergii Savytskyi www.savitskiy.biz

SMART Skills Workshops

Business Coaching

Neelam Sharma

www.bark.com/en/gb/b/smart-skillsworkshops/ZllVOn

Spot Funding Limited

Financial services

Bhavesh Patel www.spotfunding.co.uk

Travel Consol Limited

Travel Agency

Biraj Bhatta www.travelconsol.com

Twenty2degrees Design Partnership

Interior Design

Nick Stoupas www.twenty2degrees.com

British Chambers of Commerce welcomes the Chancellor’s push for growth

The Chancellor’s vow to go “further and faster” than previous governments to deliver growth has been welcomed by the British Chambers of Commerce (BCC).

In a speech on 29th January, Rachel Reeves made a series of announcements including the confirmation of the Government’s support for a third runway at Heathrow Airport, a vow to build “Europe’s Silicon Valley between Oxford and Cambridge” and nine new reservoirs, and to redevelop Manchester United’s Old Trafford football stadium.

Alan Rides said in his SKY interview immediately after the announcement

“The Chancellors’ historic announcement, to support a new runway at Heathrow, the first full length runway in the South for 70 years, will be a springboard for economic growth across the whole of West London and the UK.

“This will bring private sector funding to create around 100,000 new jobs in all industries and is simply historic.

Acknowledging that there will be winners and losers, and all need to be looked after, this once-in-a-lifetime project could be the spark that delivers growth to the whole of the UK economy.

“With Heathrow being the only UK hub airport, this will also help all of the UK for both passengers and cargo (70% of UK air cargo is via Heathrow, which also makes Heathrow the UK’s biggest port by value)

“Many of the companies based around West London are international PLCs, others homebuilders, exporters and cargo and logistics companies. They will all be seeing huge benefits from this, so let’s get behind the project to invest in the UK infrastructure for growth.”

Shevaun Haviland, Director General of the BCC, said: "The Chancellor has laid down a clear marker on her intent to push for growth and these proposals can light the blue touchpaper to fire up the UK economy.

“Expanding our international airport capacity, investing in modern roads and railways, and rebalancing the planning system all send signals that the UK is building for a better future.

“These pledges will make businesses and international investors sit up and take notice. They can lift the gloom that has settled over the economy and give firms real confidence.

“We must also use this moment as a springboard to develop further ambitions around large scale infrastructure. Projects like Sizewell C, additional elements of Northern Powerhouse Rail, the Ely/Haughley rail junctions and the Rampion 2 windfarm must also be greenlit.”

She added that “well-planned, financially and environmentally sustainable” infrastructure programmes boost competitiveness, create jobs and generate lasting economic benefits for regions and the whole country.

“They increase capacity and reduce journey times, forge stronger business connections, expand labour markets and create opportunities for millions,” she said.

“They are a massive stimulus to their local economies.

“They support the obvious industries — construction, manufacturing and logistics

“Many of the companies based around West London are international PLCs, others homebuilders, exporters and cargo and logistics companies. They will all be seeing huge benefits from this, so let’s get behind the project to invest in the UK infrastructure for growth.”

— but they also feed into retail, hospitality for visiting workers and technical support.

“While projects on this scale may take years to complete their economic impact is much more immediate.

“They give firms involved in their supply chains real confidence to start planning and making their own investment decisions.

“But we must make sure the reality does not fall short of the promise. We must have action to back up the words and make sure this commitment sticks. That means getting on with these projects as soon as possible and delivering them quickly and effectively.

“Many firms will have the HS2 debacle in the back of their minds, so we need continued engagement from Government on problemsolving and support to keep these projects on track.

“With many businesses struggling with increasing costs, these proposals must also be backed up by business rates reform, better export support and an employment rights package that works for firms.”

By Lauren Hurley / No 10 Downing Street

Rachel Reeves

Alan Rides Chief Executive Officer, West London Chambers of Commerce in conversation with Sky News

And Sally was on the air waves also with ITV News at Six – just 12 seconds…

Businesses show fiery ambition Dragon’s Den style pitches

A Dragon’s Den style pitch event saw six businesses vie for the top spot in front of five local dragons.

Sisters Jasmine and Alicia of Wild Chai won the final of the Hounslow Business First programme.

They plan to expand their Chai line and launch in more retail stores. As the winners, they won £2,500 plus six-month free mentorship with CPG to the value of £2,500, one year of free membership to the West London Chambers of Commerce and one year’s free membership to the Digital Dock.

Aris from Birria Brothers, which offers halal Mexican food to local university students, is planning to expand to a food truck. As runner up, they won three months’ free business support with CPG to the value of £1,250, one year of free membership at West London Chambers, plus a dinner for two kindly provided by Sam’s Waterside in Brentford.

The other finalists were Natalie Coleshill, CoFounder of Healthroam, which strives to offer healthcare professionals real-time access to data; Charles Sayer, Founder of Play Your Tunes, a membership platform designed to help songwriters gain recognition for their original music and earn income from their

Cosmin Lungu, of Dream Studio 97, which provides premium rental spaces and mentorship for hair and beauty specialists; and Rocio Chpoun, of Laser Clinic Hounslow, an experienced aesthetician whose mission is to provide affordable, professional aesthetic treatments. They each won a year’s free membership of West London Chambers of Commerce.

The Dragons judging the pitches were: Cllr Dan Bowring, Syon & Brentford Lock, Hounslow Council; Alan Rides, CEO West London Chambers of Commerce; Tracy Aust, CEO & Principal, West Thames College; Kurt Edwards, Business Specialist, Sky TV; and Robert Clasper, Development & Partnerships Director, JCDecaux.

craft;

Finalists Healthroam receive their award

Winners Wild Chai

All the finalists with the ‘Dragons’

5 minutes with... Lana Meakin Magenta Storage

Who are you?

My name is Lana Meakin and I am the Manager at Magenta Storage.

What’s your business all about?

At Magenta Storage, we provide secure and flexible storage solutions tailored for businesses, domestic customers and students. Our services go beyond just storage – we offer office solutions designed to support businesses in their growth. Our goal is to create a stress-free storage solution while also enabling businesses to thrive. Whether you need extra space or a dedicated workspace, we are here to help elevate your business to the next level.

Three words to describe yourself?

Supportive, driven, resourceful.

Ideal customer?

My ideal customer is someone with whom we can build a mutually beneficial relationship, where we support each other’s growth and success in business.

Biggest achievement?

Personal: My biggest achievement is when I completed the London Marathon in memory of my best friend in 2022. I managed to complete it and raise £6,000 for Sarcoma UK.

Professionally: My biggest professional achievement is working my way up from joining Magenta Storage at 17 to senior management. I take great pride in being part of a company that values and respects both its staff and customers, making it a rewarding place to grow and succeed

Biggest gripe?

My biggest gripe in business is a “can’t-do” attitude. I believe challenges should be met with problem-solving and adaptability rather than limitations. A proactive mindset drives success, and I always encourage finding solutions rather than reasons something can’t be done.

Your inspiration?

My Grandad will always be my biggest inspiration. He had such an amazing work ethic all while ensuring he was present

We offer office solutions designed to support businesses in their growth. Our goal is to create a stress-free storage solution while also enabling businesses to thrive.

for his family, and he was someone that could always be relied on both in business and personally. He was kind and fair in everything he did. If I am half the person he was, then I have won in life.

Philosophy in business?

Balance is key – when work gets done efficiently and to a high standard, there must be room for fun. A happy team with great morale leads to a productive and successful business.

Sporting hero?

My sporting hero is Son Heung-min. He came to this country with little English and no family here, yet he embraced his teammates as family and always carries himself with grace and respect – truly heart-warming.

Biggest tip for success?

Put care and thought into everything you do and everyone you work with. Listen, learn, teach and communicate – success follows when you invest in both your work and the people around you.

Lets Talk Business Feb 25

Isleworth

Welcome to our Spring edition of Let’s Talk Business.

Alan Rides

West London Chambers of Commerce

Festival of Business 2025

EXHIBITORS Festival of Business

Ceramics start up crowned winners at Hounslow’s annual business competition

The challenges companies face with the young generations

The Path Forward

Commercial & Domestic Waste Disposal Across West London

Our mission to widen access to education – and how the Chamber helps

West Thames College is an ‘anchor institution in the community’

Be on the right track: pay the London Living Wage

Local businesses celebrated at the Discover Fulham Business Awards

A guide to the White City area, London

Some food and drink spots around White City and Westfield

Flat Iron:

Liz Cafe:

Things to do in White City with your free time

Discover the skills you need to succeed in retail

Unlocking young people’s full potential: WEST Youth Zone

A Place That Transforms Lives

Investing in the Next Generation

Be Part of the Change

Gratitude for The Upper Room

The WILDE Foundation wins prestigious CLBS Business Expo Award for Innovation and Empowerment

London digital marketing strategist named as one of the UK’s top 10 business advisers

Celebrations at Hounslow Pool League prize-giving

Safer Business Hounslow is working to reduce crime and anti-social behaviour

Testimonials from The High Street

Business Improvement Districts

safer business hounslow

Safer Business Hounslow and Russell Finex - Working together in partnership

Sieving & filtration solutions to guarantee your product quality

Setting

industrial separation solutions, driving the future of innovation

Home care with more possibilities.

Meet Tanya Santos, Owner and Managing Director

What’s new at Sam’s Waterside Brasserie & Bar in Brentford?

Double celebration for award-winning design company

Meet the Chamber team Geraldine Holden Sales Consultant

EU reset must drive growth

A busy start to the year in our international trade calendar

GUNNERSBURY PARK SPORTS HUB

Cybersecurity in 2025: The trends that will define your digital defences

Using AI to create a great workplace culture

Free Apprenticeship guidance for employers

Looking after our wellbeing

A sad farewell from Anchor Counselling, unless you can help...

Caring for your mental wellbeing in challenging times

Investing in wellbeing through padel can be great for business

Inclusivity

Productivity

Best

Forthcoming Events

International

Launch of Business Awards

Welcome to our New Members

British Chambers of Commerce welcomes the Chancellor’s push for growth

Businesses show fiery ambition Dragon’s Den style pitches

5 minutes with... Lana Meakin Magenta Storage

Who are you?

Three words to describe yourself?

Ideal customer?

Biggest achievement?

Biggest gripe?

Your inspiration?

Philosophy in business?

Sporting hero?

Biggest tip for success?

Articles inside

5 minutes with... Lana Meakin Magenta Storage

Businesses show fiery ambition Dragon’s Den style pitches

British Chambers of Commerce welcomes the Chancellor’s push for growth

A sad farewell from Anchor Counselling, unless you can help...

Free Apprenticeship guidance for employers

Using AI to create a great workplace culture

Cybersecurity in 2025: The trends that will define your digital defences

A busy start to the year in our international trade calendar