“WE ATTRACT, DEVELOP AND INSPIRE
SUCCESSFUL PEOPLE.”
A P E D I GREE L IKE NO OTHER “I Would Want To Be Associated With Somebody Where The Financial Strength Was Unquestioned And Where The Name Stood For Integrity. What Other Quality Would You Want That Berkshire Hathaway Homeservice Does Not Have; I Don’t Think You Could Find One.” -Warren Buffett,
Chairman and CEO of Berkshire Hathaway
REAL ESTATE YESTERDAY, TODAY, AND TOMORROW
It is time for a change, a change that will correct a business model that has hindered the growth, quality and culture of the real estate industry for years. There are three key components when driving a successful real estate business... cash flow, residual income and asset building. The real estate industry has a model that only supports helping a sales executive drive cash flow. Without all three you may reach some level of success; however, to truly reach the pinnacle of success, mastery of all three components is essential. We are blazing a new trail for our company and ultimately our industry. We have incorporated all three components into a model that truly supports the hard working, committed, loyal sales executive. First, we created a Strategic Growth Division that will train, organize and formulate a business model for a sales executive giving them flexibility and the means to build an asset that can generate cash flows ongoing in the future. Secondly, we put in place a plan called ”ProfitBuilder” that can pay quarterly residual income when a sales executive supports the growth of an organization. Lastly, we invite our most committed sales executive to share in the success of the entire organization including all present and future companies in the Americana family. You may ask yourself why others have not tried this model. During my investigation, it became clear that most brokers come from a mind-set of scarcity rather than one of abundance. They are more concerned about what they are giving away rather than focusing on the tremendous wealth they could create for all. There have been attempts to devise a plan that in some way, answers some needed changes. However, not until today has any model taken such aggressive steps in supporting the real estate sales executive. This is truly a historical time for our company and I welcome all of you to the ground floor.
“Helping our associates succeed is the fundamental purpose of our company. We work hard every day to build successful and rewarding real estate careers.” -Mark Stark
Chief Executive Officer www.MarkStarkCEO.com
COMPANY MILESTONES
2014
2015 New offices open in Orange county California
Arizona Properties and Americana Group join one of the strongest new brands to ever hit the real estate market. Berkshire Hathaway HomeServices.
2011
Acquisition by Brookfield Residential makes Prudential real estate and relocation the second-largest global relocation operation and third-largest residential real estate brokerage in North America.
2011 Prudential Americana Group takes another huge leap, expanding into Phoenix Arizona and merging with Prudential Arizona Properties creating a network of 21 offices and nearly 2,000 sales executives.
2011
Prudential Americana Group acquires one of its top competitor Century 21 MoneyWorld creating the largest most productive company in the market
2010
Prudential Arizona acquires Sonoran Properties adding 40 sales executives to the network
2009
2009 Americana expands to 7 offices when Windermere in Summerlin joins the company.
Arizona Properties acquires Century 21 Metro Alliance adding 350 sales executives to its network.
2008 2008 Arizona Properties acquired Sterling Fine Homes adding 200 sales executives to the network.
Prudential Americana Group sales teams earn 4 of the Top Ten spots in Prudential Real Estate’s North American network, including the #1 ranking.
2007 Prudential Americana Group closes 4,860 transactions for a total of $2,219,746,000 in sales volume.
2004
Prudential Americana Group reaches 1000+ affiliated licensees.
2001
1983
Arizona Properties first opens under the Prudential banner in Scottsdale.
Americana Group joins the Better Homes & Garden franchise.
1999 1979 November, Jack Woodcock, Mark Miscevic and Steve Schneider establish the Americana Group REALTORS® in Las Vegas, Nevada.
Americana Group becomes a Prudential Real Estate Affiliate and Prudential’s largest affiliate, Prudential California Realty, joins forces with Prudential Americana Group, REALTORS®.
BACKED BY LEGENDARY STRENGTH
Berkshire Hathaway HomeServices Arizona, California and Nevada Properties
SOMETIMES IT’S GOOD TO BE THE TALK OF THE TOWN... OR THE NATION People are talking about Berkshire Hathaway HomeServices Nevada Properties , Arizona Properties, and California Properties. With over 35 Years of excellent service, a dominating presence in 3 States, 2,000 Agents and a continually growing company why wouldn’t they? We dedicate ourselves to attracting, developing and inspiring successful people. This continued dedication has made our agents some of the most productive sales executives in the Valley with a higher average sales price according to GLVAR/ ARMLS statistics and other trusted sources.
2014, 2013, 2012, Report
Our Company made the 2012, 2013 and 2014 Inc. 500 list of the fastest-growing privately owned companies in America.
Our Company is honored to have more top teams/agents than any other real estate company in the nation.
Our Company is the fastest growing real estate company in NV and AZ and the 3rd fastest growing company in the nation.
Our Company sold more listings at a higher value than any other real estate company in the Valley.
$25 BILLION
279,000
Gross Income as of 2014
Total Transactions as of 2014
22
+
2,000 Agents & Counting
Offices in 3 States
Our Company ranked #4 in the Berkshire Hathaway HomeServices Nationwide Network.
World Wide Berkshire Hathaway HomeServices International network of firms
Consistently rated as one of the most productive companies in the nation
Highest average sales price locally and nationwide
SUCCESS STARTS WITH STRATEGY.
STRATEGY AND BUSINESS PLANNING Advanced Agent Business System
Our company developed the Advanced Business Development System to help agents work smarter instead of just harder. We researched “best practices” from real estate and other relevant industries to create a better model that helps our associates have the best chance to achieve their goals. Surveys prove that most real estate agents do not really have a strategy and plan to manage or move their business forward. Most agents only have a business plan that focus on how much they want to sell or how much commission they want to earn. Our Advanced Business Development System focuses on “HOW” you can achieve your goals. This approach is very comprehensive and helps you develop your business and personal goals so you can build a great career and also have life balance! Every year, our Executive teams host a series of workshops to help agents start putting together the key elements of their plan. Our local branch management teams then meet each quarter with agents to help track their progress and offer suggestions and support on how to achieve their goals. Maybe it is time for you to work smarter instead of harder!
$
Wealth Building
Assess Past Performance
$ Identify Sources of Revenue
Healthcare & Wellness
Benchmark Your Competition
Advanced Agent Business System
Time Management
Identify Target Markets
Changing Market Trends
Coaching & Training
Resources & Systems
Lead Generation & Lead Management
Budget & Profit Model
WE’LL SHOW YOU HOW TO GROW YOUR BUSINESS THE RIGHT WAY.
EDUCATION, TRAINING AND COACHING
Total Commitment To Your Success.
Real Estate School: Our training program provides FREE courses for new and experienced agents. Classes and workshops are available in many of our local branches, with both live seminars or 24/7 pre-recorded sessions. Visit: MYREeducation.com Mark Stark Video Library: Our associates have access to the full library of Mark Stark coaching videos. Coaching Programs: Our company offers a full suite of local coaching programs that are customized to our markets and tools. We also partner with the nation’s leading real estate coaches for special programs.
RE MASTERS
Basic & Advanced Sales Skills Training Program
RE Masters is a results oriented training program that increases your skill sets to advance your business and generate more income! Gain certificates in the disciplines and techniques needed to make you successful. Once you have completed the courses, you are awarded the Masters in Real Estate designation, and are on your way to taking your business to a new level!
NEW & BEGINNING AGENTS... RE Masters will give you the skills needed to start your business off on the right foot and be successful. This program will reduce your learning curve and help you to start producing income now!
SEASONED AGENTS... RE Masters is a three part series that will help seasoned agents refine their sales skills, learn new techniques to increase their efficiency and become more proficient at real estate technology! — Advanced Sales Skills Training Program — Real Estate Technology Training Program — Advanced Business Development seminars
AGENTS ON THE PATH TO REAL ESTATE MASTERY!
“These classes showed me how to use scripts and gave me the confidence to feel professionally prepared and able to handle objections during a buyer or seller presentation.” – C. Lewis
“I found incredible information in all of these classes. If I would have had these classes available to me years ago, I would be retired today.” – C. Meade
“I think the course is OUTSTANDING and greatly appreciate your knowledge and experience. I consider the course to be a Master’s Degree in Business Administration with a real estate concentration.” – B. Sandeen
BHHS LEARN CENTER
Berkshire Hathaway HomeServices provides world-class training with instructor-led classes, interactive webinars and pre-recorded classes. Take certification classes or learn something new. Videos featuring market and industry updates, technology reviews and business building techniques are also available.
LEAD GENERATION MADE EASY
LEAD GENERATION & MANAGEMENT
Let our systems work for you so you can sell real estate
We developed our Virtual Agent Center to help agents be more organized and consistent with lead generation and management. This approach is part of our overall Advanced Agent Business System strategy and plan. Our systems and tools are optimized to support this powerful system. First, we help you identify your target market segments. Then, we help you organize the right content and presentation delivery that is most effective for that audience in our RE Masters advanced sales skills program. Next, we offer different delivery mediums to give you the best chance of making a connection and generating leads. Finally, we give you an award winning platform to help you organize and leverage your databases, so you have no missed opportunities. The key to making money in real estate is consistently keeping your prospecting pipeline full with qualified leads. We recommend a multi-channel marketing model with leads coming from a variety of sources. Our lead management systems allow you to automate where it makes sense and be more personal where it is right for your business. Lead generation and lead management is one of the critical success factors for your business. Maybe it is time for a better approach.
TARGET MARKETS
CONTACTS & GROUPS
Lead Mgmt System
Farm Area Referral Sources/ Sphere
Social Media
Email, Mobile Devices
Specialized Markets
Lead Generation
Phone, Face-to-Face
Real Estate Reports
Print (Postcards, Ads)
DELIVERY MEDIUM
Local Market Insight eCampaigns, Websites, Video
Social & Fun
MESSAGE CONTENT
MOBILE LEAD GENERATION
FREE leads are given to all certified agents. We provide a myriad of lead generation systems to help you increase your overall productivity and bring you more buyers and sellers. These programs also maximize the marketing and exposure of your listing inventory and help you win more listings!
Custom Property App- Texting / 24 Hour Instant Info Our property search App is an effective and easy-to-use hot lead generation system. It captures caller information when they access your property via text or call for quick follow-up with potential buyers. Callers get the information they want and you get notified immediately by email or text message. Even if you aren’t available, your potential buyers can get the information they need when they need it. Ease of use - There is no easier system to learn and use! No recordings you don’t want to make, everything is automatic. Recordings are made in English and Spanish. Send an update text to anyone who has viewed a property and let them know about price updates or open houses! The Mobile platform creates detailed call traffic reports that show the caller’s phone number, the time and date the call came in and what property information the caller listened to. Share your App with Buyers, allowing them to continue their mobile search, save your property to their account and send it to a friend! Available in the iTunes and Google Play stores.
THE NEW GENERATION IN LEAD MANAGEMENT
The Next Generation in Lead Management Our company equips you with our Virtual Agent Center (V.A.C.) a leading-edge technology with tools to drive your business further, communicate effortlessly with your clients and streamline your daily operations.
• • • • • • • •
Single sign-on capabilities Contact managers Calendars that sync with Outlook Task managers Open houses Company and listing materials Client messaging systems Listing enhancement
• • • • • • • •
Text and email notifications on leads QR code Generator Team solutions Lead routing to other agents in the company Create Market Reports for your clients Create and send Flyers or Eflyers Social networking Reporting and more…
The V.A.C. Is Your Ultimate 24/7 Virtual Sales Assistant.
FREE to all Agents - This Deluxe Website Solution is the ultimate in lead generation, lead capture and business building systems. Enjoy a turn-key, fully customizable website loaded with key features for internet and eMarketing success.
AWARD-WINNING SYSTEMS DELIVER PROVEN RESULTS.
ADVANCED PROPERTY MARKETING SYSTEM
There is a reason we are one of the leading real estate companies nationwide! Our award-winning Advanced Property Marketing System was designed to help our clients sell their property for the highest price in the shortest period of time. This unique system was developed from “best practices” in real estate marketing and leaders in other industries. The Advanced Property Marketing System is simply the most effective property marketing solution available. We have a range of supporting tools and expert resources available to support our sales executives. We are committed to continuously improving the Advanced Property Marketing System so our clients always have the most effective property marketing solutions. Award-Winning Virtual Agent Center with Marketing Platform Integrated Systems and Tools Professionally Designed Materials Training, Support, and Expert Resources Special Negotiated Pricing ADVANCED BUYER SYSTEM Buying a home in today’s real estate market requires a better approach. The amount of information available directly to buyers is increasing at an accelerated pace. Online and mobile tools make finding properties easier than ever before. Real estate agents must deliver more accurate information, useful insight, and valuable services that help their clients make better decisions. Our Advanced Buyer System was created to make it simpler for potential buyers to understand the complexities associated with a real estate transaction. Our associates receive specialized training, have access to the best information resources, and are provided with industry-leading search tools. Award-Winning Market Reports Integrated Systems and Search Tools Training, Support, and Expert Resources Integrated Services for Mortgage, Title, and Home Warranty
QUALITY MULTI-MEDIA MARKETING- ON DEMAND
This innovative service allows you to stand head and shoulders above other agent presentations. Use beautiful ready to send multimedia presentations, property flyers, ecards, videos and newsletters to wow your clients or create you own material. Download your creations for off-line presentations, email them to clients, post them to your Facebook page or send them directly to our high quality printer. This is your one-stop shopping for your advertising and presentation needs. It places some of Berkshire Hathaway HomeServices’ most creative materials and artwork - print ads, billboards, television spots, or radio scripts, animated internet banners - quickly at your fingertips.
LISTING AND MARKETING PRESENTATIONS
Listing and Marketing Presentations The Homeselling and Homefinding Presentations provide you with elegant, ready made materials that can be personalized to your future client and are focused on helping you win a listing or buyer. Our enhanced customizable tools for buyers and sellers help you leverage the Brand and improve your business. Customizable to fit your style of presentation, versions are available in English and Spanish. Use them as the core of your listing presentation, the proposals help you discover the clients’ objectives, priorities, expectations and concerns.
BE YOUR OWN REAL ESTATE STAR
Get in front of your buyers and sellers with video, the most popular medium on the web. Become a part of the hottest trend on the internet, Video. Join us in our new Production studio to film a short video about the special real estate services you offer or the communities you specialize in. Let people know why you are the agent for them! Just bring the script and we’ll do the rest.
• • • • •
Our high quality equipment will give you that professional look you need Embed your video on your own website to greet clients Share your video with all of your social network Send a link to your sphere of influence and prospects Background choices provided
LOCAL, NATIONAL AND INTERNATIONAL PRINT EXPOSURE
Strategic advertising and special pricing in hyper-local, national and international publications builds consumer awareness, and helps you win business.
$1,595,0
00 $1,445,0
00
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While international exposure is crucial, buyers that currently reside in your local market should not be ignored. With targeted ads in trusted local news publications we will make sure your property is seen by the right buyers who might be interested in purchasing a new home in their current community.
TARGETED AFFLUENT REACH
SWEEPING ONLINE EXPOSURE
The Wall Street Journal is an internationally trusted publication delivering crucial world news, insightful editorial and business analysis. Winner of 35 Pulitzer Prize Awards it is considered the pinnacle of journalism. The Wall Street Journals digital and print publications reaches across geographic and language barriers to bring your property to powerful, influential and targeted affluent audience through out the world. Our luxury listings have access to the pages of Mansion, the dedicated luxury real estate section of the Wall Street Journal and all luxury listings are placed on Mansion Global. Dedicated to luxury real estate, the Mansion and MansionGlobal.com cover the international real estate market with authoritative and intriguing journalism, educating prospective buyers and wetting their apatite for exclusive estates.
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A NAME SYNONYMOUS WITH LUXURY
TOUCHING HEARTS,
IMPROVING LIVES
LUXURY COLLECTION MARKETING OVERVIEW
Distinctive properties deserve distinctive marketing
The Luxury Collection from Berkshire Hathaway HomeServices is one of the most prestigious luxury programs in the world. This exclusive program allows our Luxury Collection Specialists to offer exceptional luxury services for their affluent and high net- worth clients. Berhkshire Hathaway California Properties is a member of this exclusive network of Who’s Who in Luxury Real Estate. With over 1,650 members and 80,000 agents, this is the largest network of luxury brokerages in the world. We have established strategic partnerships with DuPont Registry, the RobbReport and Unique homes magazine for targeted advertising. Look for more exciting announcements as we continue to build the best luxury homes & estates program in the nation!
Luxury Collection Price Point $1,000,000 - $5,000,000 Distinctive Collection Price Point $5,000,000 - $25,000,000+
AWARD-WINNING SYSTEMS DELIVER PROVEN RESULTS.
SERVICE, SUPPORT, TECHNOLOGY
In this dynamic market, it helps to have a team of professionals supporting you with the latest proven technology and business techniques to help move your business in the right direction. We are that team.
Fully Staffed Branch Offices • Highly-qualified and experienced branch and sales managers available 7 days a week • Transaction Coordinators available • Full Time Receptionists • 24/7 access to your office Americana Legal Department • Darren Welsh - In- House Corporate Attorney • Check out Darren’s popular blog on Legal and Compliance Issues affecting Las Vegas Real Estate www.ameglegal.wordpress.com • Get your legal questions answered - via phone, email or use the Online Legal Help Request form. • Representation at the Real Estate Division when necessary Information Technology Department • We have a full service team to assist you with personal computer and laptop connectivity; your phone and email needs. • IT keeps you updated on all the latest technology and internet news via their area on the company Intranet Brokerage & Accounting Support, Transaction Coordinators • Enjoy smooth and efficient processing of your transaction files • Next business day processing of commission checks • If you have an agent team, we make commission disbursement easy and convenient • Paperl ess System via SkySlope • Storage and Archiving of your transaction files for 5 years • Optional Transaction Coordinators located at branch level to assist you with file processing
GOOD TO KNOW...
State-of-the-Art INTRANET Easy access to all our tools, training, services, marketing and advertising, resources, current market reports and so much more in one convenient, easy-to-navigate location. SkySlope Paperless System This system enhances your ability to service buyers and sellers with immediate access to all the vital documents, relationships and vendors within a transaction. • • • • •
A web-based platform with 24/7 Support via live chat, phone, or email Automates the entire real estate transaction from listing a property to closing the deal Apps ensure any contact, transaction, or file is only one click, or tap, away Provides a secure document repository with documents easily posted via fax, scanner, email, printer driver or direct upload Reduces liability risk by adhering to a consistent process with background logging of key events and communications while checklists and logs help make your transaction a smooth process
Awards & Recognition Program Berkshire Hathaway HomeService’s Competitive Awards Program recognizes the top producers out of the entire International BHHS Real Estate community. These awards are presented at the annual Sales Convention held in March. Top Productive Individual Sales Executives and Teams are recognized locally as follows: • Monthly Company and Office Awards • Monthly and Annual Rankings • Semi-Annual Club Elite Networking Events • Annual Awards Ceremony and General Sales Event
TOOLS FOR SUCCESS
Corporate Relocation Berkshire Hathaway HomeServices Arizona, California and Nevada Properties operates the largest and most respected corporate relocation organization in the Greater Las Vegas, Southern California, and Phoenix areas. Through numerous corporate and industry relationships, our company represents more relocating employees than any other brokerage in our market. We are the primary or preferred service provider for many relocation companies. Our company has the infrastructure of systems and resources to support this very specialized business. New Homes Sales & Marketing We represent some of the most respected builders and developers in the Valley featuring luxury estate homes, single family homes, townhomes, condominiums, mixed use and master planned communities. Our knowledgeable team brings you the best information and our New Homes Sales Specialists ensure that buying your new home is the professional and rewarding experience you expect. Commercial Real Estate The BHHS Commercial Real Estate Division is a team of specialists for retail, land, office and industrial properties. Our commercial associates receive tools, training and support that are specific to commercial real estate. The BHHS Commercial REsource Center is a great source of information and networking with commercial associates from our international network. Property Management The Property Management Division of Berkshire Hathaway HomeServices California Properties is the home of rental experts. Whether you are managing property purchased with investment in mind; a house for lease until a buyer is found; or your client’s dream home, our team is here to support your business with continued education, certification and legal advice.
A SMOOTH TRANSITION
BHHS California Properties understands the importance of a stress-free transition when experienced REALTORS® change brokerages. That’s why we have designed the Experienced Sales Associate Transition Package, an organized system that ensures your business continues to hum without missing a beat. To ensure a seamless transition the following will be in place, or in progress, the day you join BHHS California Properties. COMMISSIONS COVERED We will work with you to recover any commissions that may have been lost or gone pending during the transition.
STARTUP PACKAGE PROVIDED Announcement Note Cards Company Roster Calendar of Upcoming Events and Training
YOUR SPHERE OF INFLUENCE AND PROSPECTS INFORMED Waiting for you on your first day will be a supply of complimentary note cards and envelopes announcing your affiliation with BHHS California Properties.
COMPANY ROSTER IMMEDIATELY UPDATED Your complete contact information will be added to the Company Roster. In addition, upon your arrival you will have access to our Valley-wide network of sales associates for promoting your listings via blast emails.
YARD SIGNS AND RIDERS INSTALLED Yard signs will be scheduled for installation and sign riders ordered.
OFFICE ORIENTATION SCHEDULED To ensure you get acquainted with policies and procedures as soon as possible, your Office Administrator will schedule an Office Orientation just as soon as you are ready.
PROFESSIONAL BUSINESS CARDS AND NAME BADGE ORDERED Completely personalized with your new contact information and guaranteed delivery within a few days of joining our team. INTERNAL AND EXTERNAL ANNOUNCEMENTS Blast email released company-wide announcing that you have joined BHHS California Properties TECHNOLOGY SET UP AND READY TO DO BUSINESS Email Address Assigned Voice Mail Set Up Intranet and Internet Logon Passwords Set Up Coaching and Training You’ll have a full menu of Coaching and Training Opportunities available to schedule when most convenient to you.
COMPANY ORIENTATION ANNOUNCED Soon after you come on board, you will be invited to attend the Company Orientation where you will learn the background of the company and learn how each Department can assist you throughout your career at BHHS California Properties. WE’RE READY WHEN YOU ARE! We’re prepared to make your transition to BHHS California Properties as smooth and stress-free as possible. You are our most important asset and we are committed to your success!
WE ENJOY WHAT WE DO “We are a business service company where we effectively help real estate sales professionals live more fulfilled and successful lives by assisting them to build a long-term profitable business. We bring people, productivity and culture together by attracting, developing and inspiring successful people.� -Mark Stark
Chief Executive Officer www.MarkStarkCEO.com
OUR LEADERSHIP TEAM
MARK STARK, CEO & OWNER-BROKER As Chief Executive Officer of Berkshire Hathaway HomeServices Nevada Properties, Califronia Properties and Arizona Properties, Mark Stark is responsible for the overall strategic vision of the Company, including the development of realtor recruiting and retention programs, corporate marketing initiatives, and market expansion and acquisition initiatives. Mark began selling real estate while he was a student at UNLV IN 1985. Five years later Mark entered the management ranks of Prudential as an assistant manager and after running his own office for several years became a partner and CEO in 1997. In October of 2004, Mr. Stark completed the acquisition of 100% of the ownership in the company and now looks forward to shaping its growth for the future. Mark maintains a blog about “Life, Business and Real Estate Success.”
GORDON MILES, PRESIDENT & CHIEF OPERATIONS OFFICER Over the past 17 years, Gordon Miles has earned a stellar reputation first as a top producing luxury agent then as a leading Broker, specializing in high-end marketplaces. Prior to joining the Nevada Properties Team, Gordon spent more than 10 years with Coldwell Banker Real Estate running brokerages in high profile Luxury areas such as Sedona, Palm Springs, Phoenix / Scottsdale and the Reno / Lake Tahoe markets where he was Broker and co-owner of Coldwell Banker Village/Incline Village Realty. He is recognized and respected as one of the foremost brokerage operators in the country. Gordon is a licensed real estate broker in multiple states and holds the CRB, GRI and ABR designations. He earned his degree at the University of Nevada, Reno. He is listed in the Who’s Who in Real Estate, and has been recognized as a national leading expert on the Luxury Home Market as featured in: Unique Homes, Rob Report, Wall Street Journal, Los Angeles Times and numerous other local and national publications.
OUR LEADERSHIP TEAM
RICK BERUBE, VP OF SALES Rick Berube is Berkshire Hathaway HomeServices Arizona Properties, California Propertiesn and Nevada Properties, Vice President of Sales. He received his real estate license at the age of 19, after completing 2 years of college. Within 10 years of starting his career in real estate, he was consistently doing more than 100 deals a year, reaching number one in transactions for ReMax of New England in 1993! Then, in 1995, Mike Ferry asked him to be one of the first five Oneon-One coaches. A speaker for the Mike Ferry Organization, Rick has presented at seminars and training events all over the country with a few in Italy. He has also written several articles for SELLING Magazine, and written a book titled Success is a Verb!
EILEEN MITCHELL, EXECUTIVE DIRECTOR OF CORPORATE SERVICES Eileen is a highly accomplished professional with 20 years industry experience in both Relocation and REO services. She is well versed in internal procedures, client policy and home sale programs. Her tenacity, ease in which she instills confidence in others, and commitment to exceptional customer service are rare skills she takes in stride. As Executive Director of Corporate Services for Nevada, California and Arizona Properties, formerly Prudential Arizona Properties, she oversees an award-winning team committed to ongoing communication, unending service, and unsurpassed expectations.
SUPPORT STAFF DIANE RAY EXECUTIVE ASSISTANT TO MARK STARK & AGENT SERVICES
IDA MAESE EXECUTIVE ASSISTANT TO GORDON MILES & PURCHASING
THE CHARITABLE FOUNDATION Agent Community Outreach
At Berkshire Hathaway HomeServices California Properties, we are part of our community. We sell real estate, but our goal is to be good neighbors and strengthen our community. Berkshire Hathaway HomeServices contributes to several charities and organizations throughout the year through the Americana Charitable Foundation. Funds are raised through a variety of fund-raising events, company contributions and Sales Executives who donate on every closed transaction in Arizona, California and Nevada markets. For a list of our beneficiaries, visit foundation.bhhscalifornia.com.
OUR SALES EXECUTIVES SAY IT BEST...
“Don’t re-invent the wheel… When joining Nevada Properties you’ll never be alone, there are skilled leaders that possess a great plan for success!”
Florence Shapiro
“I am an experienced agent and was looking for a company to take me to the next level. I found it. I chose Arizona Properties because of the welcoming atmosphere, tremendous support and outstanding training. The company feels like family.”
“BHHS Nevada Properties’ reputation and direction have helped make my real estate business a success!”
Craig Tann
“In coming from a competitor, the reason I joined BHHS Nevada Properties is I wanted to be associated with the best name in the business.”
Steve Howell
Teresa Fahl
“Joining forces with Arizona Properties in 2001 has led to nothing but amazing opportunities for continuous training, up & coming technology and solid family like support from the corporate offices and owners of the company.”
“All an agent has to do who is serious about their success, is implement the Arizona Properties coaching systems. They Work!”
Rick Hill
Terry Ray
“The reason I joined Nevada Properties is for the first time I felt like a company really believed in what I was trying to accomplish AND they were willing to provide me the tools to get there!”
“The tools, training and support provided by the company have helped me take my business to places I never thought possible. Including a Real Estate TV show!”
Diann & Glen Tonnesen
Avi Dan-Goor
“It doesn’t matter how many times you ask for help, you always are received with patience and competence. Building my business at Arizona Properties has been a great experience!”
“I have been with Arizona Properties for over 2 1/2 years and it is by far the best real estate company that I have worked for in my 12 years in real estate!”
Yvonne “Jett” McFadden
Stephanie Anderson
TAKE YOUR BUSINESS TO THE NEXT LEVEL “I have worked with many real estate companies over the years. I have found the BHHSAZ team to be the best. As agents, we need people who care and are there for us when we need support. I look forward to a long and profitable relationship with BHHSAZ.”
Steve Turner
“We have been REALTORS with the company for 20 years. The professionalism, training and management are second to none. We are always on the cutting edge of technology that keeps us a step ahead of our competition. BHHSNV is a leader and respected throughout the industry.”
Susan Brager & Jeanie Schaub
“My partners and I sold our small company to Prudential, now BHHSAZ, almost three years ago. It was the absolute best thing we could have done. Our manager is incredibly knowledgeable and always has time for questions or to lend a sympathetic ear! The entire office group is friendly and fun. It’s a great working environment!”
“I have been working with BHHSAZ for over 9 years. My decision to stay with them has been made for a number of reasons. Most importantly I have found that the company cares about its employees by offering support, training, resources and talented management personnel.”
“BHHS Nevada Properties has a very high level of management support as they are always there for you. We lack for nothing, beautiful modern well kept offices all over the Las Vegas Valley which are very convenient when working with buyers or sellers and on the run.”
“I went from a Buyers agent to Listing agent and shifting my gears according to business. I couldn’t be any happier than to be in this company and have the pleasure of working with my manager who is my biggest support.”
Brad Tyler “I can tell you that BHHSNV has been there every step of the way with unwavering support, the latest technology, negotiated marketing packages, & award recognition. They have provided the opportunity to have a brokerage within a brokerage helping me grow my business.”
Mary LaScala
Pilar Nizama
“The synergy in our office is fantastic! We’re continually provided with the latest industry information and the support we need to list and sell!”
Patty Camp Schmid
Mitch Fulfer “I am a new agent. Arizona Properties is a wonderful place to start and grow your business. It is a warm and friendly atmosphere. The training programs are excellent and the marketing resources are amazing.”
Linda McKown
“In less than a year of joining the company I have learned more than in the entire time since I got my license. The training is excellent. The backing of the company’s resources make me feel very confident and the weekly meetings are so uplifting and packed with knowledge.”
Linda McCombs
With A Pedigree Like No Other We Don’t Just Have High Expectations, We Live Them. ST. ROSE OFFICE 3185 St. Rose Pkwy Suite 100 Henderson, NV 89052 Tony Prato, Branch Manager 702.458.8888 SAHARA OFFICE 7475 W. Sahara Ave. Suite 100 Las Vegas, NV 89117 Amanda Franchi, Branch Manager 702.362.1111 SOUTHWEST OFFICE 8850 W. Sunset, Suite 200 Las Vegas, NV 89113 Aldo Martinez, Branch Manager 702.734.5555 SUMMERLIN OFFICE 10777 W. Twain Ave. Suite 333 Las Vegas, NV 89135 Heidi Kasama, Branch Manager 702.312.7070
BREA OFFICE 1010 Pointe Drive Suite 130 Brea, CA 92821 714.831.6909 GILBERT/MESA OFFICE 1630 S. Stapley Dr. Suite 100 Mesa, AZ 85204 Rachele Brooks, Branch Manager 480.467.4900 CAMELBACK OFFICE 3200 E. Camelback Rd. Suite 103 Phoenix, AZ 85018 Dawn Seagren, Branch Manager 602.288.4400 TEMPE/AHWATUKEE OFFICE 8950 S. 52nd Suite 107 Tempe, AZ 85284 Scott Colbert, Branch Manager 480.385.1500
SUN CITY OFFICE 9406 Del Webb Blvd. Las Vegas, NV 89134 702.256.3333
TRAMONTO OFFICE 34975 N. North Valley Pkwy. Bldg 8 Suite 152 Phoenix, AZ 85086 Veronica Barragan, Branch Manager 623.209.6575
YORDA LINDA OFFICE 22601 Old Canal Road Yorba Linda, CA 92887 Larry Tait, Branch Manager 714.998.8810
NORTH SCOTTSDALE OFFICE 28190 N. Alma School Suite 111 Scottsdale, AZ 85262 Shirley Small, Branch Manager 480.473.4900
ANAHEIM HILLS 5500 E. Santa Ana Canyon Rd. Suite 150 Anaheim CA 92807 Karen Westmorland, Branch Manager 714.602.2626
CAREFREEE/CAVE CREEK 36600 N. Pima Rd. Suite 107 Carefree, AZ 85377-5390 Phil Mercurio, Branch Manager 480.575.6575
TUCSON OFFICE 2 E. Congress Suite 900 Tucson, AZ 85701 Rachele Brooks, Branch Manager 520.261.7889 NORTHWEST/PEORIA OFFICE 16155 N 83rd Ave. Suite 140 Peoria, AZ 85382 Veronica Barragan, Branch Manager 623.298.2200 SCOTTSDALE OFFICE 14635 N Kierland Blvd. Suite 160 Scottsdale, AZ 85254 Donna Belgram, Branch Manager 480.505.6300 GOODYEAR OFFICE 1646 N. Litchfield Rd. Suite 110 Goodyear, AZ 85395 Susan Kraemer, Branch Manager 623.266.3550
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©2016 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of HomeServices of America, Inc.® Equal Housing Opportunity.