CITIZENS ADVICE BUREAU (CAB) Citizens Advice Bureau (CAB) does not means test clients as we believe everyone is entitled to legal advice and assistance. Our primary service is to provide information and referrals on a wide range of issues with the aim to empower our clients to make their own independent decision. We assist clients to prepare legal documents at low cost. We assist clients to apply for grants of probate and letters of administration. We also draft Wills, EPAs, EPGs and some simple Family Court documents.
Level 1, 25 Barrack Street Perth 6000 cabwa.com.au hvolcoordinator@cabwa.com.au
What kind of tasks do student What does your recruitment/ volunteers undertake? interview process consist of? A volunteer will spend time on the telephone, answering queries from callers on a wide range of issues, providing referrals, or booking appointments for our legal team. They’ll also spend time talking to clients face to face on our reception desk, handling cash and providing information and referrals.
The first step is for a prospective volunteer to send through their CV and an Expression of Interest Form, which can be found on our website.
We will review the documents, and if a position is available, will invite the candidate to come in for an interview. We will explain CAB’s services and the role, then Do you have opportunities for ask some questions to determine courtroom work/advocacy? whether the candidate will be a good fit. No.
Do you offer any opportunities If the candidate is a good fit, we We also have a low-cost to do PLT? will invite them in to observe on mediation service. a shorter shift and listen in on No. calls so they can have a better understanding of the role and see whether it is the right fit for them. Which areas of law will clerks After this, the volunteer will come How can students apply? be exposed to? in on their regular day for a full Through advertised positions shift and finish signing all the We pick our paralegals from on Seek and Volunteering WA, necessary paperwork. our pool of volunteers who our website cabwa.com.au/ have been assisting CAB on the become-a-volunteer or email Roughly how many positions telephone. Under supervision volcoordinator@cabwa.com.au are available for students in they assist lawyers to draft some What attributes do you look 2022? legal documents. for in an applicant? It varies; please enquire or send What are the skills/benefits of • Excellent communication skills your expression of interest to taking a position at your CLC? • Great attention to detail volcoordinator@cabwa.com.au On the telephone our volunteers • Computer literate What advice do you have for develop skills to respond to • Team player students looking to apply? queries from callers and providing • Positive and professional Be prepared for a challenging information and referrals. attitude work environment where you • Organised and able to receive assistance to enlarge your work horizon. prioritise tasks
Volunteering
Applications
153
