Sample CHCCD412B RPL/Assessment by blueprint project

CHCCD412B Work within a community development framework

Assessment Kit RPL Kit

Assessment Assessor Version

Assessment Questions Students are required to answer the following questions to demonstrate their knowledge of working within a community development framework.

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Assessors must record any reasonable adjustments and modifications made to the questions.

1. What are the principles and practices of community development work?

§ § § § § § § §

Structural disadvantage and inequality ‘People-‐centred’ developmental approach to work that may be civil, political, economic, social or cultural Justice (commutative, distributive and social), and human rights Empowerment Recognition of personal and public political process Commitment to peoples’ participation Commitment to participatory democracy Recognition of the value of process, including as an outcome Respecting and valuing local knowledge and skills Reciprocity and mutuality

§ §

2. What work models are used within a community development framework? Social action Advocacy Locality development work Brokering connections between communities and systems Community needs analysis/research

§ § § § §

3. List some strategies that can be applied to ensure community issues are addressed. § § § § §

A public response/meeting Conducting a specific project Development of a program Establishment of organisational arrangements Group action

CHCCD412B Work within a community development framework v.1 June, 2015 ©

Assessment Assessor Version

4. Describe at least five examples of community development outcomes. Building capacity to address problems in the community and to strengthen community structures Community facilities Community planning Community projects Consultative and planning committees Enhanced community capacity Enhanced community skills Enhanced social capital Increased capacity of groups and individuals to engage with political and community structures Increased community self confidence in public activity Inter-‐community collaboration Meeting community needs New or improved service delivery Other outcomes identified by the community or the group Policy changes

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§ § § § § § § § § § § § § § §

5. How do you monitor your own biases in community development work?

§ § § §

§ §

Recognise that a bias exists Explore sources of bias Talk with co-‐workers and supervisors Participate in regular supervision Engage in open feedback processes Work in partnership with a co-‐worker during difficult times Learn about different cultures/religions/ethnicities/communities/sub-‐cultures/etc.

§

6. What strategies can you use to address individual differences? § § § § § § § §

Ensure all work reflects a commitment to the principles of access and equity Ensure all work reflects respect and understanding of individual differences Ensure all work reflects recognition of the positive contribution of diversity in the community Adapt inclusive work processes that enhance people's participation Ensure all work reflects and meets duty of care responsibilities Use effective communication and interpersonal skills Regularly review and modify own work practice Respecting and valuing local knowledge and skills

CHCCD412B Work within a community development framework v.1 June, 2015 ©

Assessment Assessor Version

Workplace Tasks Community Development

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1. Research issues and concerns relevant to your organisation/clients, and use this information to conduct a needs analysis and assessment. 2. Assemble a diverse group of people at your organisation and choose one issue/concern identified in the needs analysis. Work with this group to identify appropriate strategies and create a plan that that will address the issue/concern.

The plan must focus on enhancing skills, accessing appropriate support and working with others in the community who share the issue/concern. You will need to elicit a story from individuals, to test common understandings and to facilitate agreement on actions to be followed based on information and assistance.

During this process you must demonstrate how you:

§ Operate within a community development framework § Distinguish between private and public issues arising in community development work § Refer when appropriate § Work effectively with diversity in the community § Communicate appropriately and use interpersonal skills relevant to work area § Recognise and take action to enhance sustainability in the workplace 3. Write a report about your process and outcomes, and present it to your supervisor or other stakeholders. Include how you will follow up in the future to ensure the issue is still being managed in a way that meets the current needs of those involved and adjustments are made accordingly.

Assessors must record any reasonable adjustments and modifications made to the tasks.

CHCCD412B Work within a community development framework v.1 June, 2015 ©

Workplace Observation CHCCD412B Work within a community development framework

Student Name

Student Contact

Workplace

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Record specific examples of what you observe the student doing in their work role that demonstrates an acceptable standard of performance for each component of competency. Observation must take place on at least two [2] occasions.

Components of Competency

Elicits a story from individuals, to test common understandings and to facilitate agreement on actions to be followed based on information and assistance provided by the worker

1st date & initial

Observations

2nd date & initial

Applies skills in: § Research § Needs analysis and assessment in a community context § Relevant literacy standards and skills necessary to meet reporting requirements of work area § Reflective listening § Referral

Reviews and modifies own work practice within a community development framework

Applies appropriate communication and interpersonal skills relevant to work area

Marking Guide CHCCD412B Work within a community development framework

Student Name

Student Contact

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Indicate if the student satisfactorily performed the tasks for each component of competency to acceptable industry standards. Provide comments to support your decision.

Assessment Questions

Criteria for Competence

Satisfactory

Comments

Y/N

Understands the relevance of the work role and functions to maintaining sustainability of the workplace, including environmental, economic, workforce and social sustainability

Understands the principles and practices of community development work, including: § Structural disadvantage and inequality, § Social justice and human rights, § Empowerment § Recognition of personal and public political process § Commitment to peoples' participation

Has knowledge of own biases related to community development

Has knowledge of strategies for addressing individual differences

Marking Guide

Assessment Questions Satisfactory

Criteria for Competence

Comments

Y/N

Has knowledge of work models within a community development framework, including: § Social action § Advocacy § Locality development work § Brokering connections between communities and systems § Community needs analysis / research § Recognition of the value of process, including as an outcome: § Respecting and valuing local knowledge and skills § Mutuality

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Workplace Task / Workplace Observation

Satisfactory

Y/N

Criteria for Competence

Task

Comments

Ob.

Elicits a story from individuals, to test common understandings and to facilitate agreement on actions to be followed based on information and assistance provided by the worker

Reviews and modifies own work practice within a community development framework

Applies appropriate communication and interpersonal skills relevant to work area

CHCCD412B Work within a community development framework v.1 June, 2015 ©

Competency Mapping

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Competency Mapping CHCCD412B Work within a community development framework

Assessment Method

Unit Component

Performance Criteria, Performance Evidence and Knowledge Evidence

Workplace Task

Workplace Observation

1, 2, 4

✓

✓ ✓ ✓ ✓ ✓

2.4

Ensure all work reflects and meets duty of care responsibilities

3.1

Contribute to analysis of community needs

3.2

Identify shared community needs within the public group processes

1.2 1.3 1.4 1.5 1.6 2.1

Element 3 Work with groups to

Element 2 Distinguish between private and public issues arising in community development work

2.3

Reflect a current working knowledge and understanding of community development vision and mission in work undertaken Reflect through work, a commitment to working with communities to resolve their issues through enhancing skills, accessing appropriate support and working with others in the community who share concerns and issues Underpin work with a commitment to the principles of community development Demonstrate understanding of the interrelationships of the needs and rights of the individual, the family, the community and society Reflect through work, a demonstrated understanding of the impact of current and changing social, political and economic contexts Work in a manner which reflects the impact of worker's own value base and values within a community development framework Employ appropriate interpersonal skills to hear individual stories and distinguish between private and public issues Identify the individual's willingness to engage in a public process to bring about change and facilitate the move from private concern to public action Provide appropriate referrals to assist people to deal with personal issues

1.1

Element 1 Operate within a community development framework

Assessment Questions

2.2

CHCCD412B Work within a community development framework v.1 January, 2015 ©

Competency Mapping

Assessment Method Unit Component

Performance Criteria, Performance Evidence and Knowledge Evidence

Workplace Observation

§

Empowerment

§

Recognition of personal and public political process

§

Commitment to peoples' participation

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Social justice and human rights

§

Social action

§

Advocacy

§

Locality development work

§

Brokering connections between communities and systems

§

Community needs analysis/research

✓

Recognition of the value of process, including as an outcome: Respecting and valuing local knowledge and skills

§

§ Mutuality The individual being assessed must provide evidence of specified essential knowledge as well as skills This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations

Workplace Task

§

Work models within a community development framework, including:

Assessment Conditions

Assessment Questions 1

CHCCD412B Work within a community development framework v.1 January, 2015 ©

RPL Assessor Kit

CHCCD412B Work within a community development framework

RPL Assessor Kit

CHCCD412B Work within a community development framework v.1 July, 2015 ©

RPL Assessor Kit

Contents

Assessor Tools ...................................................................................................................................... 5

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Candidate Tools .................................................................................................................................... 6 Instructions ........................................................................................................................................... 7 Competency Mapping .......................................................................................................................... 9

Record of Evidence ............................................................................................................................. 12 Competency Questions ...................................................................................................................... 15 Workplace Tasks ................................................................................................................................. 19

Workplace Observation ...................................................................................................................... 21 Record of Outcome ............................................................................................................................ 26

CHCCD412B Work within a community development framework v.1 July, 2015 ©

RPL Assessor Kit

Assessor Tools

The following tools are for the Assessor to use.

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An overview of the RPL process, a list of what is included in this kit and detailed instructions on how to use this kit

Instructions

A detailed map indicating where each component of competency is included in this kit

Competency Mapping

A tool for recording each piece of evidence (documentation, questions, tasks, observations) to the unit of competency

Record of Evidence

Competency Questions

Questions an assessor may ask a candidate in order to gather and document evidence of a candidate’s knowledge and experience relating to the unit of competency

Tasks an assessor may ask a candidate to complete in order to gather evidence of a candidate’s skills and experience relating to the unit of competency (use in conjunction with Workplace Observation)

Workplace Tasks

Record of Outcome

A document used to notify a candidate of their RPL outcome and any additional steps required to achieve recognition for the unit of competency

Sa Workplace Observation

A tool used in conjunction with the Workplace Tasks to document evidence of a candidate’s skills through observation of the Workplace Tasks and other observations

CHCCD412B Work within a community development framework v.1 July, 2015 ©

RPL Assessor Kit

Instructions There are many ways to initiate the RPL process. The following instructions are an example of how assessors could use the tools included in this kit. Every candidate, assessor and organisation has different needs. The tools have been created to allow for flexibility and customisation.

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Instructions

Documents Needed Candidate Tools:

Give the Candidate Kit to the candidate for completion.

Review the Competency Mapping prior to starting the RPL process with the candidate.

Answer any questions the candidate may have about how to use and complete the candidate tools.

Candidate Instructions Application Unit Summaries Evidence Index Self-‐Evaluation Third Party Report Competency Mapping

Candidate Tools

Evidence Index Self-‐Evaluation Record of Evidence

Interview the candidate: § Ask the candidate to elaborate on any work/life experiences they have recorded that relates to the unit of competency and their job role § Look for information the candidate may not think is important or may have omitted § Decide what documentary evidence you think they can further provide to support their claim of recognition

Evidence Index Self-‐Evaluation Record of Evidence

After the candidate completes the Evidence Index and the Self-‐Evaluation, review them and begin to use the Record of Evidence, filling in the relevant evidence provided by the candidate.

CHCCD412B Work within a community development framework v.1 July, 2015 ©

RPL Assessor Kit

Instructions Continue to use the Record of Evidence as a tool to determine which questions to ask and tasks to assign. Create an RPL plan, deciding what tools (or part thereof) you plan to use to complete the RPL process: Competency Questions Workplace Tasks/Workplace Observation Third Party Report

Record of Evidence Competency Questions Workplace Tasks Third Party Report

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§ § §

Documents Needed

Competency Questions

Provide the necessary Workplace Tasks to the candidate: § Combine relevant questions and tasks, when possible § Combine tasks for streamlined assessment, when possible § Contextualise tasks to the candidate’s specific area of work, population, demographic, etc.

Workplace Tasks

Observe the candidate performing the workplace tasks: § Use the Workplace Observation to record the candidate’s performance § Observe the candidate on a 2nd occasion carrying out their duties in their workplace § Record and date your observations

Workplace Observation

Conduct a competency conversation with the candidate, using the necessary questions: § Combine relevant questions and workplace tasks, when possible § Contextualise the questions to the candidate’s specific area of work, population, demographic, etc.

Collect the Third Party Report and verify the information provided is correct and accurate.

Third Party Report

Complete the Record of Evidence.

Record of Evidence

Inform candidate of your determination. Provide any additional steps required to achieve recognition for the unit of competency, if necessary.

Record of Outcome

CHCCD412B Work within a community development framework v.1 July, 2015 ©

RPL Assessor Kit

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Competency Mapping CHCCD412B Work within a community development framework

This table is a reference tool mapping the competency questions and workplace tasks provided in this kit to all aspects of the unit of competency (performance criteria, performance evidence and knowledge evidence).

Assessment Method

Unit Component

Performance Criteria, Performance Evidence and Knowledge Evidence

Element 1 Operate within a community development framework

2.4

Ensure all work reflects and meets duty of care responsibilities

1.2 1.3 1.4

1.5

2.3

1.1

1.6

Element 2 Distinguish between private and public issues arising in community development work

2.1 2.2

CHCCD412B Work within a community development framework v.1 July, 2015 ©

Assessment Questions

Workplace Task

Workplace Observation

1, 2, 4

✓

✓ ✓

RPL Assessor Kit

Assessment Method Unit Component

Assessment Questions

Workplace Task 1

Workplace Observation ✓

✓

✓ ✓

✓

Elicit a story from individuals, to test common understandings and to facilitate agreement on actions to be followed based on information and assistance provided by the worker

✓

Review and modify own work practice within a community development framework

✓

Apply appropriate communication and interpersonal skills relevant to work area

1, 2

Demonstrate application of skills in:

✓ ✓ ✓ ✓ ✓ ✓ ✓

Contribute to analysis of community needs

3.2

Identify shared community needs within the public group processes Identify appropriate strategies with the group in order to ensure community issues are addressed Identify community structures and resources available to groups to maximise outcomes for groups Provide advice and information to groups and individuals as required to ensure they are fully informed about relevant issues and opportunities Ensure all work reflects a commitment to the principles of access and equity

3.3 3.4 3.5

Element 4 Work effectively with diversity in the community

4.2 4.3 4.4

Ensure all work reflects respect and understanding of individual differences Ensure all work reflects recognition of the positive contribution of diversity in the community Adapt inclusive work processes that enhance people's participation

§

Research

§

Needs analysis and assessment in a community context

§

Relevant literacy standards and skills necessary to meet reporting requirements of work area

Performance Evidence (Essential Skills)

4.1

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3.1

Element 3 Work with groups to achieve community development outcomes

Performance Criteria, Performance Evidence and Knowledge Evidence

Knowledge Evidence (Essential Knowledge)

§

Reflective listening

1, 2

§

Referral

Recognise and act upon opportunities to enhance sustainability in the workplace

Own biases related to community development Relevance of the work role and functions to maintaining sustainability of the workplace, including environmental, economic, workforce and social sustainability Strategies for addressing individual differences

RPL Assessor Kit

Competency Questions CHCCD412B Work within a community development framework

1. What are the principles and practices of community development work? 2. What work models are used within a community development framework? 3. List some strategies that can be applied to ensure community issues are addressed.

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4. Describe at least five examples of community development outcomes.

5. How do you monitor your own biases in community development work? 6. What strategies can you use to address individual differences?

7. How do you contribute to maintaining sustainability in the workplace, including environmental, economic, workforce and social sustainability?

Key Points -‐ Tick the key points the candidate discusses

1. Principles and practices of community development work include:

q q q q q q q q

q q

2. Work models used within a community development framework include:

q q q q q

Social action Advocacy Locality development work Brokering connections between communities and systems Community needs analysis/research

3. Strategies that can be applied to ensure community issues are addressed include:

q q q q q

A public response/meeting Conducting a specific project Development of a program Establishment of organisational arrangements Group action CHCCD412B Work within a community development framework v.1 July, 2015 ©

RPL Assessor Kit

4. Examples of community development outcomes include: Building capacity to address problems in the community and to strengthen community structures Community facilities Community planning Community projects Consultative and planning committees Enhanced community capacity and skills Enhanced social capital Increased capacity of groups and individuals to engage with political and community structures Increased community self confidence in public activity Inter-‐community collaboration Meeting community needs New or improved service delivery Other outcomes identified by the community or the group Policy changes

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q q q q q q q q q q q q q q

5. Monitoring own biases in community development work includes:

Recognising that a bias exists Exploring sources of bias Talking with co-‐workers and supervisors Participating in regular supervision Engaging in open feedback processes Working in partnership with a co-‐worker during difficult times Learning about different cultures/religions/ethnicities/communities/sub-‐cultures/etc.

q q q q q q q

6. Strategies to address individual differences include:

Ensuring all work reflects a commitment to the principles of access and equity Ensuring all work reflects respect and understanding of individual differences Ensuring all work reflects recognition of the positive contribution of diversity in the community Adapting inclusive work processes that enhance people's participation Ensuring all work reflects and meets duty of care responsibilities Using effective communication and interpersonal skills Regularly reviewing and modifying own work practice Respecting and valuing local knowledge and skills

q q q q q q q q

7. Contribute to maintaining sustainability in the workplace includes:

q q q q q q q q q q

Reflecting through work, a demonstrated understanding of the impact of current and changing social, political and economic contexts Reducing or eliminating toxic material and hazardous chemical use Reducing, reusing and recycling waste Eliminating chemical substances or physical agents and conditions that present hazards to human health or the environment Conserving energy and materials Designing work spaces to minimise or eliminate chemical, ergonomic and physical hazards Raising awareness among co-‐workers and clients Minimising resource use through changes in processes, facility design and management Sourcing renewable energy and low carbon footprint materials Investigating current and emerging practices in relation to sustainability CHCCD412B Work within a community development framework v.1 July, 2015 ©

RPL Assessor Kit

Workplace Tasks CHCCD412B Work within a community development framework v Prepare for your assessor’s visit by organising your materials and documentation ahead of time.

1. Needs Analysis

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Research issues and concerns relevant to your organisation and/or clients, and use this information to conduct a needs analysis and assessment.

2. Community Development Plan

Assemble a diverse group of people at your organisation and choose one issue/concern identified in the needs analysis. Work with this group to identify appropriate strategies and create a plan that that will address the issue/concern. The plan must focus on enhancing skills, accessing appropriate support and working with others in the community who share the issue/concern. You will need to elicit a story from individuals to test common understandings, and to facilitate agreement on actions to be followed. During this process you must demonstrate how you: § Operate within a community development framework § Distinguish between private and public issues arising in community development work § Refer when appropriate § Work effectively with diversity in the community § Communicate appropriately and use interpersonal skills relevant to work area § Recognise and take action to enhance sustainability in the workplace

3. Report

Write a report about your process and outcomes, and present it to your supervisor or other stakeholders. Include how you will follow up in the future to ensure the issue is still being managed in a way that meets the current needs of those involved and adjustments are made accordingly. Record details of adjustments and modifications to workplace task.

RPL Assessor Kit

Workplace Observation CHCCD412B Work within a community development framework

Record what you observed

Elicits a story from individuals, to test common understandings and to facilitate agreement on actions to be followed based on information and assistance provided by the worker

Date/ initial

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Competency Components

Applies appropriate communication and interpersonal skills relevant to work area

Recognises and acts upon opportunities to enhance sustainability in the workplace

Reflects a current working knowledge and understanding of community development vision and mission in work undertaken

Reviews and modifies own work practice within a community development framework

RPL Candidate Kit

CHCCD412B Work within a community development framework

RPL Candidate Kit

Contents

Candidate Tools .................................................................................................................................... 5

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Instructions ........................................................................................................................................... 6 RPL Application ..................................................................................................................................... 7

Unit Summary ....................................................................................................................................... 8 Evidence Index .................................................................................................................................... 10 Self-‐Evaluation .................................................................................................................................... 14 Third Party Report .............................................................................................................................. 22

RPL Candidate Kit

Instructions

Please note: the order provided is subject to change based on your specific needs. Complete the Application and submit it to your assessor.

Carefully read through the Unit Summary. For more information about the components of competency you will be assessed against for each unit – go to: www.training.gov.au and download the unit of competency.

Consult with your assessor and collect any documentation/evidence that supports your attempt to attain the qualification through RPL. Evidence may include: § Resume or CV § Position description § Recent performance appraisal § Training records/certificates/workshops § Work journals § Photos § Task/job sheets/log books § Examples of work documents, projects, programs, etc.

Carefully number each piece of evidence and complete the Evidence Index. Make copies of all evidence you index.

Complete the Self-‐Evaluation using the Unit Summary and the Evidence Index

Submit the Self-‐Evaluation, Evidence Index and the original evidence documents to your assessor.

Discuss your Self-‐Evaluation with your assessor. Together, you will review your options to provide further evidence (questions and tasks) and design an RPL plan that ensures you have every opportunity to demonstrate your competence.

Participate in a conversation to answer specific questions designed to determine your knowledge of specific work areas where sufficient evidence has not been provided.

Complete workplace tasks to determine your skills in specific work areas where sufficient evidence has not been provided. Your assessor will provide you with the tasks and set up a time to observe you completing them.

Your assessor will discuss the outcome of your RPL with you.

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RPL Candidate Kit

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Self-‐Evaluation

CHCCD412B Work within a community development framework

List the experience, skills and evidence you have that relate to the unit of competency. Your assessor will discuss this document with you in order to create your RPL plan.

Carefully read the Unit Summary included in this kit before completing the Self-‐Evaluation.

KEY

List the daily tasks and duties you perform in your current work role that relate to each unit of competency

Work Experience

List the activities, projects, etc., you’ve participated in as part of your current or previous work that relate to each unit of competency

Evidence Index #

Put the corresponding number from the Evidence Index into the unit of competency you think the evidence relates to

Current Work Role

Confidence-‐Rating

Based on your experiences and current work role, tick the box that most reflects your confidence level in each unit of competency

RPL Candidate Kit

Candidate Name

Current Occupation

Component of Competency

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Current Work Role

Reflect through work, a commitment to working with communities to resolve their issues through enhancing skills, accessing appropriate support and working with others in the community who share concerns and issues Underpin work with a commitment to the principles of community development

Evidence I feel ___ in this Index # area.

q Unsure q Confident

Reflect a current working knowledge and understanding of community development vision and mission in work undertaken

Work Experience